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Best Buy Overview

Industry
Retail
Revenue
Headquarters
Employees
102,000
Founded In
Organization Type
Public
Social Media

Best Buy is a retail company focusing on consumer electronics, home appliances, and entertainment products. Established in 1966, the multinational retailer offers a wide range of technology and entertainment products. Major brands associated with the company include Best Buy, Audiovisions, Future Shop, Geek Squad, Jiangsu Five Star, Magnolia Audio Video, Pacific Sales, and Cowboom. The company operates through retail locations, multiple call centers, websites, in-home solutions, product delivery, and community engagements. With over 155,000 employees dedicated to enhancing customers' lives through technological solutions, Best Buy's diverse product portfolio includes consumer electronics, mobile phones, home office products, entertainment software products, and kitchen appliances.

Headquartered in Litchfield, Minnesota, Best Buy has additional offices across the United States, Canada, Mexico, China, and Europe. Under the leadership of CEO Corie Barry, the company has become an industry leader with 102,000 employees and an annual revenue of $46.3 billion. Despite its diverse demographic background among employees, there is a noticeable lack of political diversity within the workplace. The average employee at Best Buy earns a competitive salary of $35,705 per year, which is in line with industry standards. As a key player in the retail sector, Best Buy continues to make an impact on customers' lives through its commitment to providing quality electronic products and services.

Best Buy's Mission Statement

On the customers and how the company impacts on them with services that are a cut above the rest.

We apply to jobs. You watch Netflix. Only $10.

Floating question marks illustration

3.8/5

Best Buy employee reviews

Based on 79 ratings

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Job openings at Best Buy
1,685 Positions
Average salary at Best Buy
$35,705 yearly

On This Page

Best Buy employee reviews

Best Buy employee reviews
3.8/5

Based On 79 Ratings

Work At Best Buy? Share your experience.
Employee Reviews
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4.0
A zippia user wrote a review on Aug 2024
Pros of working at Best Buy

Great flex time.

Cons of working at Best Buy

Advancement opportunity not really there. Also they do two rounds off layoffs per year.

Best Buy Benefits

Flex PTO.

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3.0
A zippia user wrote a review on Aug 2024
Pros of working at Best Buy

I was able to Learn and grow in what I was doing.

Cons of working at Best Buy

The location I was at Had a Pay Cap. I could not receive any more Raises Even If I deserved it. The Micro market wasn't set that way for that location.

Best Buy Benefits

The People. I Very much enjoyed the interaction with My fellow coworkers & customers.

What do you like best about Best Buy's CEO and the leadership team?

The CEO, I can't say much about. But the Leadership Team would at least hear our points of view as workers there.

How would you improve Best Buy's culture?

For the Leaders to take more than a moment and see the workers are People and not Cogs in a machine. All leaders get busy that a fact. Love and Thoughtfulness Still needs to be mixed in.

How did you prepare for the Best Buy interview?

1. I would check if they hadn't planned for a specific person for the role. Didn't want to waste my time. 2. I would check my knowledge base to know to see I can add to the role. Or take a chance and Grow. 3. Just do it.

How does your compensation at Best Buy compare to the industry average?

It's starting to become more and more average. Compensation has changed a lot since covid. Even Healthcare benefits from best buy have been less inside it the last 2 years.

What's the diversity at Best Buy like?

That's all I hear. I'm just glad they hired some guy's so I could talk to someone who could relate to Me.

What brings you the most joy at Best Buy?

Being able to know I have Helped and fulfilled their needs. I actually do believe in that.

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1.0
A zippia user wrote a review on Apr 2024
Pros of working at Best Buy

Product

Cons of working at Best Buy

Wages and leadership

Best Buy Benefits

Discount

What do you like best about Best Buy's CEO and the leadership team?

not much

How would you improve Best Buy's culture?

bring back dick shultz

How did you prepare for the Best Buy interview?

role play

How does your compensation at Best Buy compare to the industry average?

now its a lot lower

What's the diversity at Best Buy like?

no more white and oriental

What brings you the most joy at Best Buy?

looking forward to new product

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3.0
A zippia user wrote a review on Jan 2024
Pros of working at Best Buy

Great team

Cons of working at Best Buy

Management is horrible

Best Buy Benefits

Helping customers

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4.0
A zippia user wrote a review on Jun 2023
Pros of working at Best Buy

A company that truly cares about it's employees and meeting the needs of their customers.

Cons of working at Best Buy

The entitlement that some of employees have.

Best Buy Benefits

The flexibility and support of management.

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5.0
A zippia user wrote a review on May 2023
Pros of working at Best Buy

The Environment

Cons of working at Best Buy

The weather

Best Buy Benefits

The treatment of employees and fantastic management

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3.0
A zippia user wrote a review on May 2023
Pros of working at Best Buy

my coworks make it very tolerable, the work isnt to difficult, and i like interating with customers

Cons of working at Best Buy

the managment prioritizes sales over their employees. dont have realistic exspectation.

Best Buy Benefits

The employee discount and acomidations

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5.0
A zippia user wrote a review on Feb 2023
Pros of working at Best Buy

Offers a lot of interaction with basic customers.

Cons of working at Best Buy

Not enough growth opportunities.

Best Buy Benefits

Discount on products.

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1.0
A zippia user wrote a review on Jan 2023
Pros of working at Best Buy

The people.

Cons of working at Best Buy

This company, albeit attempting to cling to hopes for a future, has forgotten its past. Tenure? Meh. Experience? Meh. Lets hire and train based on diversity versus actual knowledge of the products and services sold. I fear nothing but the worst for the company I hoped to make a career of....and that saddens me. We were right on the cusp of doing and being something great.

Best Buy Benefits

Discount on accessories.

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3.0
A zippia user wrote a review on Dec 2021
Pros of working at Best Buy

The people.

Cons of working at Best Buy

Slow growth rate.

Best Buy Benefits

Flexible hours.

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4.0
A zippia user wrote a review on Sep 2021
Pros of working at Best Buy

Growth opportunity was available in many departments.

Cons of working at Best Buy

politics seemed to be a big contributor to management decisions.

Best Buy Benefits

Tech access and information.

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1.0
A zippia user wrote a review on Aug 2021
Pros of working at Best Buy

People

Cons of working at Best Buy

Schedules don’t make sense, company decisions don’t add up.

Best Buy Benefits

Weekly paychecks

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3.0
A zippia user wrote a review on Aug 2021
Pros of working at Best Buy

I liked that I learn the importance of professionalism.

Cons of working at Best Buy

There was no communication

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4.0
A zippia user wrote a review on Jul 2021
Pros of working at Best Buy

I loved working in a fast paced environment

Cons of working at Best Buy

The treatment of employees

Best Buy Benefits

Good pay

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4.0
A zippia user wrote a review on Jul 2021
Pros of working at Best Buy

Work life, flexible hours, works well with school

Cons of working at Best Buy

Sales pressure

Best Buy Benefits

Employee discount

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5.0
A zippia user wrote a review on Jun 2021
Pros of working at Best Buy

Everything from the coworkers to managers

Cons of working at Best Buy

Nothing I enjoyed everything

Best Buy Benefits

Just work itself

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2.0
A zippia user wrote a review on Jun 2021
Pros of working at Best Buy

People were dedicated and team environment was strong.

Cons of working at Best Buy

Work/Life balance as a manager is non-existent. Pay was always a mystery including bonus targets (would often get them for a time frame that already passed making it impossible to do anything about it).

Best Buy Benefits

Employee discount/accommodations

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5.0
A zippia user wrote a review on May 2021
Pros of working at Best Buy

The managers are really nice and sweet and make sure you're doing great.

Cons of working at Best Buy

Some customers are very rude but that's how most customer service work places are.

Best Buy Benefits

Bestbuy employees get a pretty good discount on most items, some a lot more than others

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4.0
A zippia user wrote a review on May 2021
Pros of working at Best Buy

The company really takes care of their employees. Cooperate leadership seems to want to create a great environment to work in, and they do really well.

Cons of working at Best Buy

The in-store employee experience isn't great. Often times you get leaders who have been there way too long and they don't care anymore or their leaders won't take care of problems because "they've been there for over 10 years, I doubt that'd really happen."

Best Buy Benefits

Healthcare, tuition reimbursement, health programs.

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3.0
A zippia user wrote a review on Apr 2021
Pros of working at Best Buy

I like the ability to help customers the beat I can.

Cons of working at Best Buy

The pressure corporate puts on it’s employees to try to drive memberships.

Best Buy Benefits

The discount is the best benefit.

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5.0
A zippia user wrote a review on Apr 2021
Pros of working at Best Buy

The organization of employees was perfect, work flowed seamlessly right out of initial education.

Cons of working at Best Buy

Had to keep asking for hours, however some understanding due to the number of employees they had to work with.

Best Buy Benefits

access to a 401k and flexible hours.

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5.0
A zippia user wrote a review on Apr 2021
Pros of working at Best Buy

Flexible Schedule. Great Management. Comradeship among coworkers.

Cons of working at Best Buy

Mundane work. Not inspiring.

Best Buy Benefits

Paid time off.

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3.0
A zippia user wrote a review on Mar 2021
Pros of working at Best Buy

Being able to work with customers

Cons of working at Best Buy

Highschool like work environment

Best Buy Benefits

401k matching for part time

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5.0
A zippia user wrote a review on Mar 2021
Pros of working at Best Buy

Great Manager, fun co-workers, Engaged customers

Best Buy Benefits

Employee focused incentive discounts

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4.0
A zippia user wrote a review on Dec 2020
Pros of working at Best Buy

Great people there, very friendly some amazing benifits

Cons of working at Best Buy

Being a seasonal employee means you arent guarantied hours so you could work a full 2 weeks then none for the next 2 and leaves large gaps in income

Best Buy Benefits

Free food on holidays like black friday and others

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4.0
A zippia user wrote a review on Dec 2020
Pros of working at Best Buy

Smart people, innovative thinking, consumer focused

Cons of working at Best Buy

Limited room for growth

Best Buy Benefits

Culture based benefits

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3.0
A zippia user wrote a review on Dec 2020
Pros of working at Best Buy

Environment and the people you meet

Cons of working at Best Buy

The company doesn't care about its employees and focuses solely and meeting profit goals.

Best Buy Benefits

Employee discount

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3.0
A zippia user wrote a review on Nov 2020
Pros of working at Best Buy

Great place to start a career. Great full time benefits, perks, and discounts.

Cons of working at Best Buy

Pay is not nearly good enough for what they expect from you. Retail jobs make it difficult for work/life balance

Best Buy Benefits

tuition reimbursement, discounts

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3.0
A zippia user wrote a review on Nov 2020
Pros of working at Best Buy

The people are awesome and it's a good starter job.

Cons of working at Best Buy

Managers push upselling customers, you get in trouble for not selling enough Total Tech Support and GeekSquad Protection. During Covid-19, they reduced employees so much so that we can't just help customers they must wait to be helped.

Best Buy Benefits

Employee Discount.

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4.0
A zippia user wrote a review on Oct 2020
Pros of working at Best Buy

Been a fair and trusting company for years

Cons of working at Best Buy

Changing in culture with newest ceo

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3.0
A zippia user wrote a review on Oct 2020
Pros of working at Best Buy

The bond and comradery shared among coworkers

Cons of working at Best Buy

Lack of empathy from upper management. Too focused on sales numbers to see when employees need positive reinforcement.

Best Buy Benefits

Getting to work with people that feel more like friends then employees.

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4.0
A zippia user wrote a review on Aug 2020
Pros of working at Best Buy

The employees are nice and friendly

Cons of working at Best Buy

The management is not in control

Best Buy Benefits

Health benefits

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4.0
A zippia user wrote a review on Jul 2020
Pros of working at Best Buy

Learning about technology

Cons of working at Best Buy

Low pay and not enough responsibility

Best Buy Benefits

employee discount

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5.0
A zippia user wrote a review on Jul 2020
Pros of working at Best Buy

Good people, great benefits, competitive pay.

Cons of working at Best Buy

Limited promotions

Best Buy Benefits

The employee discounts

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4.0
A zippia user wrote a review on Jun 2020
Pros of working at Best Buy

Great coworkers

Cons of working at Best Buy

Sometimes unrealistic expectations, training could be much better

Best Buy Benefits

The discount is pretty nice

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3.0
A zippia user wrote a review on Jun 2020
Pros of working at Best Buy

My co-workers were mostly good people

Cons of working at Best Buy

Management can be messy sometime.

Best Buy Benefits

free metrocard

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5.0
A zippia user wrote a review on Jun 2020
Pros of working at Best Buy

The team support from my managers and coworkers.

Cons of working at Best Buy

I don't like the expectation of bringing up the Best Buy card with EVERY customer. They're moments for everything.

Best Buy Benefits

I loved the discounts on most products. Not all but many.

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3.0
A zippia user wrote a review on Jun 2020
Pros of working at Best Buy

Working around technology and good people.

Cons of working at Best Buy

Bad structuring and management.

Best Buy Benefits

Flexible schedule and employee discount.

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5.0
A zippia user wrote a review on May 2020
Pros of working at Best Buy

With technology consistently changing there was always an opportunity to learn something new, and helping the customer with the best solution.

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4.0
A zippia user wrote a review on May 2020
Pros of working at Best Buy

Team members, benefits, troubleshooting technology

Cons of working at Best Buy

Customer service aspect

Best Buy Benefits

Employee discount

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4.0
A zippia user wrote a review on May 2020
Pros of working at Best Buy

Good benefits

Cons of working at Best Buy

Management isnt that great. Their is a lot of favoritism, and they don't seem to care about your personal problems. Also, if you report a higher up for doing something wrong "even if you report them anonymously" the manager finds out who reported them and confronts them about it, usually in a negative maner.

Best Buy Benefits

Good work/life balance

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5.0
A zippia user wrote a review on Mar 2020
Pros of working at Best Buy

Team work and positive attitude of management and employees

Cons of working at Best Buy

Pay

Best Buy Benefits

Discount on merchandise for employees

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5.0
A zippia user wrote a review on Mar 2020
Pros of working at Best Buy

learned something new everyday

Cons of working at Best Buy

same things over and over

Best Buy Benefits

hardworking, no one will out work me.

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5.0
A zippia user wrote a review on Mar 2020
Pros of working at Best Buy

Communication with my co-workers. The learning environment.

Cons of working at Best Buy

The busy days when I can’t get to every customer.

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5.0
A zippia user wrote a review on Feb 2020
Pros of working at Best Buy

I like talking to new people, while working as a team with my coworkers

Best Buy Benefits

employee discount

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3.0
A zippia user wrote a review on Jan 2020
Pros of working at Best Buy

Human interaction I meet a lot of interesting people with very interesting stories.

Cons of working at Best Buy

Pay grade. I believe the company expects a lot of the employee without compensation to match efforts

Best Buy Benefits

expanding my knowledge of technology is the besting perk of myself, I learned about new technology that will improve my main career that is Digital Illustration.

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3.0
A zippia user wrote a review on Aug 2019
Pros of working at Best Buy

The discount is excellent.

Cons of working at Best Buy

I have worked at 4 different locations and each one is vastly different from the next. At some, I felt like I was part of a family, at another, my GM gave away my position to another employee without asking and just moved me to another department with no notice.

Best Buy Benefits

The employee discount is really good and there are additional employee accommodations on certain products which offer deeper discounts.

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5.0
A zippia user wrote a review on Aug 2019
Pros of working at Best Buy

Was a great working environment everyone treated each other like family

Cons of working at Best Buy

Nothing really

Best Buy Benefits

Discounts

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5.0
A zippia user wrote a review on Aug 2019
Pros of working at Best Buy

Great company they really care about their employees

Cons of working at Best Buy

Sometimes working weekends and holidays can be rough

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3.0
A zippia user wrote a review on Jul 2019
Pros of working at Best Buy

Good place to be if you want to be around electronics and have a relatively friendly team environment.

Cons of working at Best Buy

Very buddy-buddy. Managers at my Best Buy were very "do as I say, not as I do" and were not accountable for shrink and often would not respond to requests for them. This was a couple years ago, though.

Best Buy Benefits

I always knew when limited release dates were and could prepare to be in line. Also USB and Ethernet cables are cheeeeeap.

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The team at Best Buy

  • The founders of Best Buy are Richard Schulze and James Wheeler.
  • The key people at Best Buy are Corie Barry, Richard Schulze and James Wheeler.
Key People
Corie Barry
Richard Schulze
James Wheeler
The Inside Scoop
Magnolia provides expert advice, impeccable service and the finest brands. At Magnolia, they are dedicated to providing 100% customer satisfaction. They offer offering premium audio, video and home automation solutions to their clients. You can check out their inspirational showroom environment and be inspired to improve your home or workplace.

Best Buy Rankings

Best Buy is ranked #78 on the Best Companies to Work For in Minnesota list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

Best Buy salaries

The average a Best Buy salary in the United States is $35,705 per year. Best Buy employees in the top 10 percent can make over $64,000 per year, while Best Buy employees at the bottom 10 percent earn less than $19,000 per year.
Average Best Buy Salary
$35,705
yearly
$17.17 hourly
Updated March 14, 2024

Evaluate Best Buy's commitment to diversity and inclusion.

Zippia waving zebra

Best Buy diversity

9.7
Diversity Score
We calculated Best Buy’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Best Buy’s workforce.
Best Buy diversity summary. Zippia estimates Best Buy's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated Best Buy's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Best Buy's workforce.
  • Best Buy has 102,000 employees.
  • 34% of Best Buy employees are women, while 66% are men.
  • The most common ethnicity at Best Buy is White (60%).
  • 18% of Best Buy employees are Hispanic or Latino.
  • 11% of Best Buy employees are Black or African American.
  • The average employee at Best Buy makes $35,705 per year.
  • Best Buy employees are most likely to be members of the democratic party.
  • Employees at Best Buy stay with the company for 3.5 years on average.

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Best Buy Office Locations

Best Buy is headquartered in Richfield, MN

Biggest Best Buy Locations

RankCityJob CountAvg. Salary
1San Antonio, TX17$36,788
2Austin, TX15$36,790
3Los Angeles, CA13$44,755
4Houston, TX13$36,473
5San Jose, CA9$45,863
6New York, NY8$44,084
7San Diego, CA8$44,314
8Chicago, IL5$39,179
9Phoenix, AZ5$38,059
10Dallas, TX5$36,635

Best Buy Financial Performance

9.6
Performance Score

We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

Best Buy currently has 46.3B in revenue. Best Buy's most recent quarter produced 9.6b (q2'2023).

Best Buy annual revenue

$52B
$41B
$31B
$21B
$10B
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Highest paying Best Buy competitors

Compare Best Buy salaries to competitors, including Staples, Office Depot, and hhgregg. Employees at Staples earn the highest average yearly salary of $37,239. The salaries at Office Depot average $35,997 per year, and the salaries at hhgregg come in at $35,779 per year.

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Zippia gives an in-depth look into the details of Best Buy, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Best Buy. The employee data is based on information from people who have self-reported their past or current employments at Best Buy. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Best Buy. The data presented on this page does not represent the view of Best Buy and its employees or that of Zippia.

Best Buy may also be known as or be related to Best Buy, Best Buy Co Inc, Best Buy Co., Inc., Sound of Music (1966–1983) Best Buy Co. Superstores (1983–1984) Best Buy Superstores (1984–1989) and best buy geek squad.