Client Service Representative
Customer Service Representative Job 21 miles from Albany
Associate Entity Portfolio Specialist
Salem, OR (Hybrid work model)
Monday-Friday, 8am-5pm
As an Entity Portfolio Specialist (EPS), you will be responsible for providing exceptional service for CSC's top corporate and law firm clients through maintaining the accuracy of their entity records. The EPS Team works closely with multiple of CSC's business areas to meet our customers' compliance needs and enhance their ability to maximize the Entity Management platform. Our commitment to build genuine relationships and support both our external and internal customers plays an integral role in retaining revenue for the enterprise and allowing clients to better focus their attention on running their businesses.
Some of the things you will be doing:
Ensure the accuracy of our Company Records database through processing update requests received internally or directly from a client
Develop and maintain client relationships built on trust and quality of work, keeping the entity portfolios of CSC's major corporate of law firm clients in compliance
Serve as an expert in the Entity Management Platform through facilitating on-the-spot training and demonstrations
Be knowledgeable across many service areas within CSC
Work with Strategic Account Managers (SAM) and leader to communicate and resolve any client issues encountered
Complete the New Unit Placement Report and process credit and/or rebill invoice adjustments by the end of each workday
What technical skills, experience, and qualifications do you need?
5+ years of Customer Service experience is preferable, yet not required
Strong organizational and time-management skills
Exceptional written and verbal communication skills
Ability to multitask in fast-paced, deadline-driven environment
Agility to shift focus based on the needs of the business
Proficiency with Microsoft Office applications and experience utilizing the Salesforce CRM platform is a plus
Candidates for this position must be eligible to work without sponsorship. Time on-site or time zone may be necessary based on business need.
At CSC, compensation decisions are dependent on a number of factors including job location and the knowledge and experience of each individual. A reasonable estimate of the current range is $45,000 to $53,480.
Customer Service Specialist 1
Customer Service Representative Job 41 miles from Albany
Role Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or straightforward in nature. Essential Responsibilities * Answers telephone or greets customers at counter.
* Provides information about collections, rates, billing, and account status promptly and correctly.
* Addresses customer questions and resolves complaints through a combination of telephone service, computer data entry, billing, balancing and reconciling customer payments.
* Maintains appropriate records, prepares requested reports and performs related word processing, data entry and/or clerical duties.
* Expedites communications and services between customers and co-workers verbally or through written communications to coordinate services, records, and account status.
* Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service.
* Handles special calls including escrow, bankruptcies, delinquent accounts by telephone contact and monitoring delinquent accounts to point of resolution, as appropriate.
* Other duties as assigned
Qualifications
* High school diploma or GED required.
* Bachelor's degree preferred.
* 0 - 2 years of related experience and/or training.
Recology Offers
* An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities.
* The largest employee-owned resource recovery company in the industry with terrific benefits to help you prosper.
* A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing.
* An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R's: Reduce, Re-use, Recycle, and Recologize.
* Distinct professional challenges to connect with, care for, and grow community that sees a world without waste.
Recology Benefits May Include
* Paid time off and paid holidays.
* Health and wellness benefits including medical, dental, and vision.
* Retirement plans (Employee Stock Ownership Plan, 401(k) with match).
* Annual wellness incentives.
* Employee Assistance Program (EAP).
* Educational assistance.
* Commuting benefits.
* Employee referral program.
Supplemental Information
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate.
Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law.
This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.
Account Services Representative - Banking
Customer Service Representative Job 21 miles from Albany
Do you enjoy working with people and have a background in banking? Come show off your customer service skills while adding value to a high performing team and assist us in providing high level service to our beloved community. You will do all of this in a fun work environment where you will be appreciated, supported, empowered and cared for.
Pioneer Trust Bank is a long established, local community bank, and we are looking for a talented Account Services Representative to add to our team. This role is responsible for providing our customers with an exceptional banking experience. Account Services personnel are responsible for a variety of tasks including opening new accounts and recommending other banking services, answering an array of customer inquiries and maintaining a working knowledge of bank services in a courteous and professional manner.
This position is an in-person position located at 109 Commercial St. NE, Salem, Oregon
Hours: Mon-Thurs 8:15am - 5:15pm; Fri 8:30am - 5:30pm, Occasional overtime
What You'll Do
Create rapport with customers to build relationships and provide outstanding service.
Open and close checking and savings accounts, TCD's, IRA's and safe deposit boxes.
Assist customers with stop payments, check orders, IRA distribution/contributions and savings bonds.
Answer basic online banking questions, balance customer statements and provide notary services.
Complete account maintenance including address changes, account updates, sweeps and automatic funds transfers
Scan and maintain customer account documents.
Learn and understand bank and position workflow and prioritize daily duties.
Understand and ensure compliance with the Bank Secrecy Act and other banking regulations.
Why You'll be Successful
Are willing to learn and maintain in-depth knowledge of current bank products and Services.
Understand the importance of regular and reliable attendance.
Have a high school diploma or equivalent.
Have 2 years banking experience (preferred).
Bring 2 years customer service experience and phone protocol.
Experienced with general office equipment such as copier, scanner, 10-key, filing.
Experienced with Microsoft Office including Word, Excel, and Outlook.
You work professionally with customers and co-workers.
Can communicate effectively in-person, via phone and email.
Pay close attention to detail and accuracy.
Are able work independently and as part of a team.
Why You'll Love Pioneer Trust Bank
Pioneer Trust Bank is committed to work life balance and proud to offer a competitive salary and benefits package that includes:
Medical (80% of employee coverage paid by company)
Dental (80% of employee coverage paid by company)
Vision Insurance (80% of employee coverage paid by company)
401(k)
Life and Long-Term Disability Insurance (100% company paid)
Generous Profit Sharing
Health & Dependent Care Reimbursement Accounts
Employee Assistance & Wellness Program (100% company paid)
Vacation & Sick Leave
Up to 11 Paid Holidays
Tuition Reimbursement
Banking Privileges
Ongoing professional development, team building and recognition
Pioneer Trust Bank, N.A. is an EEO employer and is dedicated to an organizational culture of inclusivity. For more information about us, please visit *************************
Customer Support Representative
Customer Service Representative Job 21 miles from Albany
Looking for a way to make an impact and help people?
Join PacificSource and help our members access quality, affordable care!
PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths.
Provide excellent customer service primarily by telephone to all PacificSource customers. Assist customers with coverage/claims related questions. Accurately interpret benefits and policy provisions for all PacificSource products. Conduct appropriate research and follow-up for prompt resolution of disputed claims.
Essential Responsibilities:
Work efficiently in a high volume call center while maintaining a professional, positive, and caring demeanor.
Assist callers with coverage related questions/concerns; accurately interpret policy provisions for assigned products.
Analyze customer's inquiries and determine correct steps for resolution, interpret benefit information, and claims processing accuracy. Keep resource information up to date and well organized.
Work efficiently in multiple systems simultaneously while effectively utilizing critical thinking and problem solving skills.
Document calls in a clear and consistent manner in computer system.
Conduct appropriate research, take ownership and follow through for prompt resolution of disputed claims.
Relay information to appropriate departments and personnel using established communication channels and procedures.
Make outbound calls to members as necessary dependent upon current outreach campaign.
Supporting Responsibilities:
Meet department and company performance and attendance expectations.
Be aligned with PacificSource company values.
Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information.
Perform other duties as assigned.
SUCCESS PROFILE
Work Experience: One-year medical insurance, other healthcare related field, call center or customer service experience required. CPT/ICD-10 coding preferred.
Education, Certificates, Licenses: High School Diploma or equivalent required.
Knowledge: Basic understanding of insurance and medical terminology, coding and standard medical billing practices preferred. Proficient computer skills, typing, and 10-key required. Strong written and verbal communication skills.
Competencies:
Building Customer Loyalty
Building Strategic Work Relationships
Contributing to Team Success
Planning and Organizing
Continuous Improvement
Adaptability
Building Trust
Work Standards
Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately less than 5% of the time.
Skills:
Accountability, Collaboration, Communication (written/verbal), Flexibility, Listening (active), Organizational skills/Planning and Organization, Problem Solving, Teamwork
Our Values
We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business:
We are committed to doing the right thing.
We are one team working toward a common goal.
We are each responsible for customer service.
We practice open communication at all levels of the company to foster individual, team and company growth.
We actively participate in efforts to improve our many communities-internally and externally.
We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community.
We encourage creativity, innovation, and the pursuit of excellence.
Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively.
Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.
Sales Representative / Customer Service
Customer Service Representative Job 21 miles from Albany
We are looking for people who want to advance with their natural ability in communicating and building relationships with other people. You will use your natural talents of communicating and building relationships to grow in a company that awards financial compensation for using these talents. There are no outside sales and no cold-calling for this position. We have a large database of established clients, and new customers call us and come in to do business with us daily.
You will be responsible for engaging with customers to educate them and build value for our products and services, and make our products as relevant and accessible to as many people as possible. To be successful in this role, you must possess integrity, excellent communication skills, and a work ethic. We will train you in our industry, and educate you with daily and weekly trainings until you become an expert in our industry.
range from $22 per hour to $40 per hour which includes base salary plus commissions.
We offer a competitive salary and commission structure, as well as 401K retirement program, health insurance, and the opportunity to grow with our company.
About our company - Accurate Precious Metals Refineries:
We are a family-owned and operated company that specializes in the buying and selling of precious metals. We pride ourselves on our integrity and customer service, and we are looking for individuals who share these values. We are a local family business who has worked very hard to build trust with every single one of our clients since the first day we opened our doors. If you're looking for a fast-growing family-owned company that has a national presence, then we at Accurate Precious Metals would be interested in hearing from you. Apply today and join our team!
Requirements
Individual Characteristics:
Responsible
Organized
Work ethic
Motivated and driven
Good with people
Team player
Wanting more out of life and willing to work to achieve it
Detail-oriented
Desire to succeed
Part-Time Ramp and Customer Service Airport Agent
Customer Service Representative Job 40 miles from Albany
Come and work for Envoy Air, an American Airlines Group Company, at the Eugene Airport (EUG) and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required!
Pay rate: $16.01 / hr
Responsibilities
What's in it for you?
* Travel for free with your family and friends on flights across the American Airlines global network.
* Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
* Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
* In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
* Both full-time and part-time positions available.
* Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
* Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.
What you will be doing!
* Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
* This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
* No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination.
* Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals.
* No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift.
* Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination.
* Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions.
* This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications
Requirements:
* Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
* Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
* 18 years or older.
* High school diploma, GED, or international equivalent.
* Ability to pass a pre-employment drug screen and background check.
* Authorized to work in U.S. without sponsorship.
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
Call Center Specialist (limited duration)
Customer Service Representative Job 21 miles from Albany
Northwest Human Services is a non-profit leader in providing advocacy, quality healthcare and social services in Marion and Polk counties since 1970. We are a mission focused organization providing compassionate and professional medical, dental, psychiatry, mental health, and wraparound services for those in our community who need it most - uninsured individuals, families, the homeless, and migrant workers. As a Community Health Center we value a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration, and work-life harmony.
CALL CENTER SPECIALIST
Location: West Salem Clinic|1233 Edgewater St. NW, Salem OR 97304
Job Status: Full-time, Monday - Fridays, with rotating Saturdays
Limited Duration: Six months
YOUR ROLE:
As our friendly, courteous, and professional Call Center Specialist, you will be the first point of contact for patients, clients, and all others that call into our clinic. You will schedule patient appointments, accurately record insurance information, and verify patient demographic information in the NextGen Electronic Health Record software platform. Using your strong customer service skills and organizational knowledge, you will provide pertinent information to our callers, problem solve, and route phone calls to the appropriate staff as needed.
QUALIFICATIONS:
* High school diploma or equivalent.
* Proficient typing skills and familiarity with computers.
* Strong interpersonal skills and the ability to work efficiently, responsibly, and independently in a fast-paced environment.
* Bilingual in English/Spanish.
TO APPLY:
If you are interested in joining a team that makes a difference in the lives of many, apply online at: Employment (northwesthumanservices.org)
For more information, contact the HR/Recruiting Department at: ********************** | ************
All candidates who receive a written offer of employment will be required to undergo a criminal records check.
Equal Opportunity Employer | We celebrate diversity and are committed to creating an inclusive environment for all employees.
Ramp & Customer Service Agent
Customer Service Representative Job 40 miles from Albany
**Company** Horizon Air **The Team** Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.
**Role Summary**
The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions.
**Key Duties**
+ Assist guests with travel needs (e.g., answering inquiries, baggage, ticketing, checking-in passengers and boarding flights) in a fast-paced environment.
+ Work outdoors in all types of weather conditions while performing below wing functions (e.g., transports baggage and cargo, loads and offloads luggage and cargo, aircraft marshaling, pushes back the aircraft and aircraft deicing).
+ Performs aircraft grooming and security searches.
+ Perform boarding and gate duties (e.g., assisting and directing guests, making announcements, process standby's and upgrade requests).
+ Process and secure guest luggage. Files and maintains luggage claims as necessary including damaged, delayed and pilferage.
+ Loads and offloads luggage and cargo with the use of conveyor belts.
+ At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction.
+ Performs other duties as assigned.
**Day in the Life**
To preview of a Day in the Life of a Horizon Air Customer Service Agent press play on the video above. If the above video does not work try using the following link: Day in the Life - Horizon CSA
**Job-Specific Experience, Education & Skills**
**Required**
+ Strong written and verbal communication skills.
+ Ability to juggle multiple tasks in a fast-paced environment.
+ Must have a valid unexpired driver's license issued by a US state, a US territory or the District of Columbia.
+ Ability to learn and operate a computerized reservation system.
+ Typing speed of at least 25 WPM.
+ Ability to consistently lift 50 pounds.
+ Must be able to stand for long periods of time.
+ Must be able to bend, stoop, squat, reach and grasp.
+ Ability to perform basic mathematics.
+ Ability to work a flexible schedule including nights, weekends and holidays.
+ Ability to participate in paid training that may require overnight travel.
+ Depending on work location, ability to obtain USPS Mail Handling Certification.
+ Ability to obtain airport security clearance.
+ Ability to communicate in English.
+ High school diploma or equivalent.
+ Minimum age of 18.
+ Must be authorized to work in the U.S.
**Preferred:**
+ A minimum of 1 year of customer service or community service experience.
**Airport SIDA Badge Requirements**
Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirementsdocument for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated.
**Job-Specific Leadership Expectations**
Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.
**Starting Rate**
USD $16.24/Hr.
**Total Rewards**
_Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status._
+ Free stand-by travel privileges on Alaska Airlines & Horizon Air
+ Comprehensive well-being programs including medical, dental and vision benefits
+ Generous 401k match program
+ Quarterly and annual bonus plans
+ Generous holiday and paid time off
For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.
**FLSA Status** Non-Exempt
**Employment Type** Part-Time
**Regular/Temporary** Regular
**Requisition Type** Frontline
**Apply by 7:00 PM Pacific Time on** 6/10/2025
**Location** Eugene, OR - Airport
**Regulatory Information** **Equal Employment Opportunity Policy Statement** It is the policy of Alaska Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.
We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 ("Section 503") and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 ("VEVRAA"). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.
To implement this policy, we will:
(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories;
(2) Ensure that employment decisions are based only on valid job requirements; and
(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA.
**Government Contractor & Department of Transportation (DOT) Regulations** Alaska Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Horizon Air and any employment offer will be withdrawn.
**A:** Y - T3
**L:** \#LI-B
**Need help finding the right job?** We can recommend jobs specifically for you!
**Job Locations** _USA-OR-Eugene_
**Requisition ID** _2025-14657_
**Category** _Airports & Warehouse_
Analyst, Inside Sales - Customer Sales Representative, Animal Health
Customer Service Representative Job 21 miles from Albany
**Schedule: Monday - Friday, 10:30-7:30 pm EST, but can be flexible as needed.** This position can function remotely from anywhere in the Mountain, Pacific, and Central time zones within the United States. **What** **Customer Sales Representatives** **contributes to Cardinal Health**
Customer Sales Representatives are responsible for driving sales and services to an assigned group of animal hospitals and clinics. You will create new business partnerships while supporting and strengthening relationships with the current customers. The sales cycles will tend to be simple and short-term in nature and may or may not lead to a long-term customer relationship.
**Responsibilities**
+ Conducting outbound sales calls to targeted groups of customers with the objective(s) of new account acquisition; existing account expansion; and existing account retention.
+ Solicit competitive intelligence information from customers.
+ Develop and maintain strong customer relationships with an assigned group of customer accounts.
+ Contribute to overall development and continuous improvement of the Veterinary Inside Sales function.
**Qualifications**
+ Bachelor's degree preferred, but not required
+ Prior experience working in a veterinary clinic or practice, LVT or Vet Technician experience preferred
+ 1-2 years previous sales experience preferred (inside sales/telesales and/or extensive knowledge of the veterinary or pharmaceutical industry)
+ Excellent communication skills
+ Basic keyboarding and computer skills
+ Self-motivated to achieve goals
**What is expected of you and others at this level**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with Manager or senior peers on complex and unusual problems
+ Strong selling and negotiation skills
+ Strong interpersonal skills: ability to make personal connections with customers
+ Articulate and courteous phone manner
+ Strong customer service skills
+ Good decision-making skills
+ Ability to work in a fast-paced environment and manage multiple tasks
+ Ability to work effectively in a team environment
+ Strong organizational skills; attention to detail
+ Proficient in Microsoft Word and Excel and Outlook
**Anticipated pay range:** $52,990-$64,014 (includes targeted variable pay)
**Bonus eligible:** Yes
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 08/06/2025 *if interested in opportunity, please submit application as soon as possible
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
\#LI-Remote
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Call Center Representative, Medical
Customer Service Representative Job 40 miles from Albany
Oregon Urology Institute has a full-time position available for a Call Center Representative.
This customer/patient service opportunity will allow you to assist in the health journey for our patients and make a difference. Work with a really fun team!
Oregon Urology Institute is one of the largest, most advanced urological centers in the Northwest. Oregon Urology Institute provides patients with some of the region's finest medical experts covering every major urological specialty using proven and leading-edge technologies such as robotic surgery, immunotherapy, and radiation therapy.
Essential Functions:
Answers/routes phone calls to appropriate department
Schedules patient appointments by entering/verifying/changing patient demographics or insurance coverage in the computer
Respond to messages and appointment requests via patient portal
Make outbound calls to schedule new and existing patient appointments based on incoming referrals
Other tasks as assigned
Experience:
Minimum of 1-2 years of any customer service experience preferred
Minimum of 1-2 years of recent healthcare setting is preferred but not required
Previous inbound call center experience a plus
Knowledge:
Computer and typing experience required
Scheduling, Medical terminology, knowledge of medical procedures preferred but not required
Skills:
Ability to clearly communicate, verbal & written
Multi-tasking
Flexible and quick learner
Education:
High school graduate
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
All candidates must pass a drug screen and background check in order to be considered for employment.
This is a Full-time position. Oregon Urology Institute offers excellent employer paid life, health, dental and vision, voluntary benefits and a generous retirement. For full consideration, please apply!
Oregon Urology Institute is an equal opportunity employer that is committed to fair and impartial treatment of employees, job applicants, and contractors, and to maintaining a discrimination and harassment-free work environment where people treat one another with respect. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Customer Service Representative
Customer Service Representative Job 40 miles from Albany
Benefits: * 401(k) * 401(k) matching * Competitive salary * Dental insurance * Health insurance * Opportunity for advancement * Paid time off * Training & development * Vision insurance Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry.
As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients.
The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized.
FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service.
Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?
Call Center Representative
Customer Service Representative Job 49 miles from Albany
Job DescriptionDescription:
"Second To None…Since 1901"
Looking for a place that values your hard work and treats you like family? At Wolfer’s, we’re proud to say this is not just a workplace where Customer Service Representatives have jobs—it's where everyone can build a meaningful career. We truly care about our team, offering a stable environment, room to grow, and plenty of support along the way. If you’re ready to be part of something great, we’re excited to meet you!
What’s in it for you?
Earn $20-$25/hour to start
Schedule: Monday - Friday 11:30am - 8:00pm.
Get paid biweekly! Every other Friday is payday!
75% paid medical premiums including dental and vision for you.
25% paid medical premiums including dental and vision for your family.
Company Matched 401K.
Paid Time Off.
What you'll do:
As a Call Center Representative, you’ll be the friendly voice that welcomes our customers when they call in. You will help schedule appointments, answer questions, and make sure every customer feel heard and supported. Using our helpful scripts and resources, you’ll be able to successfully make outbound calls and offer current and potential customers our value plan which includes a host of benefits! If you enjoy helping people and keeping things running smoothly, this is the perfect role for you!
Who we're looking for:
Great attitude - you have a positive outlook and disposition on daily life and the responsibilities you are accountable for.
Eager - you have an internal drive to consistently challenge yourself to exceed your personal best.
Passionate - intentionally show up every day to ensure every customer you speak with has a five star experience.
Efficiency - you are able to work through tasks quickly (as needed) and make decisions on a moments notice.
What you will have:
Previous customer service experience - whether you've been a customer service representative previously or a server at a restaurant, all experience is valuable and we want to hear about it!
Cleared background check and drug screen - we will always prioritize a safe and productive work environment for every single one of our employees!
Requirements:
Ramp & Customer Service Agent
Customer Service Representative Job 40 miles from Albany
Company Horizon Air The Team
Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.
Role Summary
The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions.
Key Duties
Assist guests with travel needs (e.g., answering inquiries, baggage, ticketing, checking-in passengers and boarding flights) in a fast-paced environment.
Work outdoors in all types of weather conditions while performing below wing functions (e.g., transports baggage and cargo, loads and offloads luggage and cargo, aircraft marshaling, pushes back the aircraft and aircraft deicing).
Performs aircraft grooming and security searches.
Perform boarding and gate duties (e.g., assisting and directing guests, making announcements, process standby's and upgrade requests).
Process and secure guest luggage. Files and maintains luggage claims as necessary including damaged, delayed and pilferage.
Loads and offloads luggage and cargo with the use of conveyor belts.
At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction.
Performs other duties as assigned.
Day in the Life
To preview of a Day in the Life of a Horizon Air Customer Service Agent press play on the video above. If the above video does not work try using the following link: Day in the Life - Horizon CSA
Job-Specific Experience, Education & Skills
Required
Strong written and verbal communication skills.
Ability to juggle multiple tasks in a fast-paced environment.
Must have a valid unexpired driver's license issued by a US state, a US territory or the District of Columbia.
Ability to learn and operate a computerized reservation system.
Typing speed of at least 25 WPM.
Ability to consistently lift 50 pounds.
Must be able to stand for long periods of time.
Must be able to bend, stoop, squat, reach and grasp.
Ability to perform basic mathematics.
Ability to work a flexible schedule including nights, weekends and holidays.
Ability to participate in paid training that may require overnight travel.
Depending on work location, ability to obtain USPS Mail Handling Certification.
Ability to obtain airport security clearance.
Ability to communicate in English.
High school diploma or equivalent.
Minimum age of 18.
Must be authorized to work in the U.S.
Preferred:
A minimum of 1 year of customer service or community service experience.
Airport SIDA Badge Requirements
Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated.
Job-Specific Leadership Expectations
Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.
Starting Rate USD $16.24/Hr. Total Rewards
Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.
Free stand-by travel privileges on Alaska Airlines & Horizon Air
Comprehensive well-being programs including medical, dental and vision benefits
Generous 401k match program
Quarterly and annual bonus plans
Generous holiday and paid time off
For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.
FLSA Status Non-Exempt Employment Type Part-Time Regular/Temporary Regular Requisition Type Frontline Apply by 7:00 PM Pacific Time on 6/10/2025 Location Eugene, OR - Airport Regulatory Information
Equal Employment Opportunity Policy Statement
It is the policy of Alaska Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.
We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 (“VEVRAA”). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.
To implement this policy, we will:
(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories;
(2) Ensure that employment decisions are based only on valid job requirements; and
(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA.
Government Contractor & Department of Transportation (DOT) Regulations
Alaska Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Horizon Air and any employment offer will be withdrawn.
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Inside Sales Representative II - Plywood
Customer Service Representative Job 40 miles from Albany
Roseburg Forest Products owns, sustains and responsibly harvests 600,000 acres of U.S. timberlands that yield the highest-quality building materials and specialty wood products that generate pride for the job and stand the test of time. Founded in 1936, the privately-held company has built its reputation for quality, versatility and reliability with products shipped across North America that include medium density fiberboard, softwood and hardwood plywood, dimension and stud lumber, and LVL and I-Joists. See how Roseburg is building and growing at **************** and @Roseburg
Purpose
Serve as the open market sales liaison and primary sales agent between operations and the customer, in collaboration with the Territory Sales Managers (TSMs). The primary objective is to provide elite level service in a sales environment that will maximize the experience for the customer and provide profitable growth for Roseburg.
Key Responsibilities
* Receive requests for quotation from customers/TSMs, prepare and return promptly. Negotiate and close the sale as appropriate
* Prospect and develop new and additional business with existing customers, establishing long-term, profitable strategic relationships that focus on both the value of our products and services
* Assist in the establishment of selling programs to customers in a coordinated effort with the Sales Manager, TSM and Business Development teams
* Participate in sales plan forecasting and provide recommended updates
* Daily marketing of offering list resulting in closed sales per plan
* Provide market intelligence to the sales team
* Build strong knowledge of market segments to achieve highest value return to the mill(s)
* Identify top value market channels and convey to the team
* Maintain discipline regarding remote and plant warehouse inventory, ensuring strict adherence to prescribed guidelines surrounding these locations
* Orchestrate the company response on complaints and claims, ensuring the appropriate sense of urgency while proactively communicating status within and outside the company
* Maintain pricing documents and oversee order/data entry and analysis as appropriate
* Create and maintain reports and dashboards to track business performance. Communicate this with cross-functional teams and businesses
* Embrace ownership of the cycle of order fulfillment from order receipt, through operations, logistics, and A/R processes
* Communicate the needs of the customer to all internal RFP stakeholders by analyzing, organizing, and presenting data, facts, and logic
* Coordinate and co-manage inside & outside sales efforts within assigned territory and/ or specific accounts; assume accountability for reaching or exceeding target volume, return and sales levels
* Establish and maintain a successful market intelligence network
* Responsible for fostering other peer sales teams training and being cross-trained on other products
* Facilitate a collaborative working relationship with key operations personnel, internal and external customers
* The measure of success will be meeting or exceeding goals set by the Sales Manager in the areas of order entry, data tracking, collection, and reporting
* Understand, fully embrace, and model Roseburg's core values; "Safe to the Core"; "Sawdust in the Veins" (have a passion for the business and our customers), work from a "Handshake Integrity" and be "Driven to Win"
* Model Company core values
* Other duties as assigned
Required Qualifications
* Four-year college degree or equivalent experience required
* Three (3) years of sales, supply chain, manufacturing, or other related experience required
* A comprehensive understanding of Roseburg products and competitive landscape
* Capacity to deliver elite level service
* Ability to work in various computer platforms (Microsoft Office applications, with an emphasis on Excel), Oracle JD Edwards Enterprise One
* Self-starter capable of working with minimal supervision
* Strong self-motivation and organizational skills; understand and exhibit a sense of urgency
* Excellent interpersonal, verbal, listening, and written communication skills
* Positive demeanor and the ability to function within a team
* Ability to multi-task in a changing, fast-paced environment
Preferred Qualifications
* Minimum five years of previous industry and related product experience
AN EQUAL OPPORTUNITY EMPLOYER INCLUDING DISABILITY AND VETERANS
Customer Service
Customer Service Representative Job 50 miles from Albany
Job DescriptionDescription:
Provides superior and quality customer service. Provides customers efficient and accurate transaction processing. Sells the Bank’s products and services. A customer service individual is often the initial contact with customers and as such is a critical position within the bank and an important member of the branch team.
Normal hours: 8:00 AM to 5:00 PM, Monday through Friday with a one-hour lunch break and two fifteen-minute breaks during the day.
Requirements:
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Promote and maintain positive relations with all contacts, customers and potential customers.
2. Comply with all department and company policies and procedures.
3. Contribute to the fulfillment of company objectives and goals.
4. Perform as a team member in allocating and coordinating the work flow.
5. May be asked to train new employees and answer co-worker questions.
6. Will be involved in receiving, verifying, and distributing cash. Must be accurate with counting, balancing and documenting numbers, etc.
7. May be asked to open new accounts, close accounts, update accounts, issue debit cards, assist customers with account issues and will admit customers to safe deposit boxes.
8. May operates a teller’s window to serve the bank’s customers by:
a. Accepting retail and/or commercial deposits, verifying cash and
endorsements and giving customers their receipts.
b. Identifying customers and cashing checks, or referring customers to an
officer for authorization to cash checks
c. Accepting savings deposits and withdrawals, verifying signatures
d. Providing additional customer services including Cashier’s Checks,
Personal Money Orders, Savings Bonds, Gift Cards and Travelers
Cards, Stop Payments, and Holds.
e. Balances cash daily
f. Accepting payments for all loans
9. May be responsible for bank opening/closing.
10. Open and Close Vault.
11. Promote positive relations with co-workers and supervisors. Keep an open mind and positive attitude.
12. Promotes the bank’s products and services; consistently cross-sells bank products at every opportunity.
13. Makes concentrated effort to solve customer problems.
14. Follows teller over/short policy.
15. Position may require sitting and or standing for extended periods of time depending on if they are helping numerous customers in a window or dealing with new accounts or other duties at a desk.
16. All other duties as assigned.
Registrar Services Specialist
Customer Service Representative Job 17 miles from Albany
description can be found at this url
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Call center
Customer Service Representative Job 49 miles from Albany
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
Answer the Customers call in a friendly and professional manner
Establish and maintain good customer relations with both internal and external customers .
Diffuse difficult customer situations
Excellent oral & written communication skills
Ability to multitask effectively
Ability to work independently in a fast pace situation
PC and Systems knowledge (MS Office Suite including strong excel skills)
Must be able to handle multiple customer situations and temperaments while performing repetitive tasks
Experience:
1 year taking calls in a call center environment .
Education:
Minimum: High School Diploma or Equivalent.
Additional Information
$14/hr
3 MONTHS
Patient Service Call Agent
Customer Service Representative Job 21 miles from Albany
Do you have a heart to serve others? Are you seeking a career in a supportive and team-oriented work environment? Join our Patient Service Specialist team! Salem Clinic is a physician-owned multidisciplinary care clinic. In a PSS role, you are a patient's first point of contact on the phone or in person. Lending an empathetic ear for the concerns of others positively impacts the lives of patients and their loved ones which ultimately enriches the lives of our employees. Join us in delivering exceptional healthcare services while fostering a supportive atmosphere where both patients and staff feel valued and cared for.
Full time openings at:
Salem Clinic Call Center | 1940 Fairgrounds Road Ne, Salem OR 97301
Benefits offered for full-time and part-time (budgeted 22.5-40 hrs/wk):
401(k) retirement plan- 10% employer contribution
100% Clinic paid employee premiums for medical, dental, and vision plans. 50% Clinic paid premiums for part-time employees.
Free Lab and Imaging services when performed at Salem Clinic for those covered with the Clinic's medical plan.
Health Reimbursement Account
Life & Long-term Disability Insurance
Paid time off & Holiday pay
Flexible Spending Account
Athletic & Weight Management Club Credits
Bilingual pay differential program (3% wage increase if qualified)
Job Summary: Screens and schedules patient appointments, creates and routes patient messages. Serves as liaison between patient and medical support staff. Performs related clerical duties.
Required Knowledge, Skills, Abilities:
Experience dealing with the public in a fast paced, customer service oriented environment or office setting.
Ability to communicate clearly, professionally, and courteously. Ability to read, understand, and follow oral and written instruction.
Ability to process a large amount of incoming calls.
Ability to work in a fast paced environment, while keeping close attention to accuracy.
Ability to accurately take messages and schedule appointments.
Knowledge of grammar, spelling, and punctuation in order to forward patient information to the medical staff. Must be able to pass the required spelling and typing test.
Must be able to work flexible hours and shifts.
Must be detail-oriented and have the ability to prioritize a variety of tasks.
Must be able to work independently and as a team participant.
Essential Functions:
Answer telephones promptly and cordially, following the department scripting and protocol.
Take messages and relay information to the nursing staff or physician, or make appointments as indicated by the circumstances and medical office policy.
Cancel and reschedule appointments as directed by the template detail clerk or team leader.
Review future appointments to ensure appropriate utilization of appointment time slots.
Confirm and input account and patient demographic information.
Participate in departmental meetings, for patient service.
Problem solving groups and in-service educational opportunities on an ongoing basis.
Our mission at Salem Clinic is to improve the health of those we serve in a spirit of compassion and respect.
Customer Support Representative
Customer Service Representative Job 40 miles from Albany
Looking for a way to make an impact and help people?
Join PacificSource and help our members access quality, affordable care!
PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths.
Provide excellent customer service primarily by telephone to all PacificSource customers. Assist customers with coverage/claims related questions. Accurately interpret benefits and policy provisions for all PacificSource products. Conduct appropriate research and follow-up for prompt resolution of disputed claims.
Essential Responsibilities:
Work efficiently in a high volume call center while maintaining a professional, positive, and caring demeanor.
Assist callers with coverage related questions/concerns; accurately interpret policy provisions for assigned products.
Analyze customer's inquiries and determine correct steps for resolution, interpret benefit information, and claims processing accuracy. Keep resource information up to date and well organized.
Work efficiently in multiple systems simultaneously while effectively utilizing critical thinking and problem solving skills.
Document calls in a clear and consistent manner in computer system.
Conduct appropriate research, take ownership and follow through for prompt resolution of disputed claims.
Relay information to appropriate departments and personnel using established communication channels and procedures.
Make outbound calls to members as necessary dependent upon current outreach campaign.
Supporting Responsibilities:
Meet department and company performance and attendance expectations.
Be aligned with PacificSource company values.
Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information.
Perform other duties as assigned.
SUCCESS PROFILE
Work Experience: One-year medical insurance, other healthcare related field, call center or customer service experience required. CPT/ICD-10 coding preferred.
Education, Certificates, Licenses: High School Diploma or equivalent required.
Knowledge: Basic understanding of insurance and medical terminology, coding and standard medical billing practices preferred. Proficient computer skills, typing, and 10-key required. Strong written and verbal communication skills.
Competencies:
Building Customer Loyalty
Building Strategic Work Relationships
Contributing to Team Success
Planning and Organizing
Continuous Improvement
Adaptability
Building Trust
Work Standards
Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately less than 5% of the time.
Skills:
Accountability, Collaboration, Communication (written/verbal), Flexibility, Listening (active), Organizational skills/Planning and Organization, Problem Solving, Teamwork
Our Values
We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business:
We are committed to doing the right thing.
We are one team working toward a common goal.
We are each responsible for customer service.
We practice open communication at all levels of the company to foster individual, team and company growth.
We actively participate in efforts to improve our many communities-internally and externally.
We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community.
We encourage creativity, innovation, and the pursuit of excellence.
Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively.
Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.
Call Center Representative
Customer Service Representative Job 49 miles from Albany
Full-time Description
"Second To None…Since 1901"
Looking for a place that values your hard work and treats you like family? At Wolfer's, we're proud to say this is not just a workplace where Customer Service Representatives have jobs-it's where everyone can build a meaningful career. We truly care about our team, offering a stable environment, room to grow, and plenty of support along the way. If you're ready to be part of something great, we're excited to meet you!
What's in it for you?
Earn $20-$25/hour to start
Schedule: Monday - Friday 11:30am - 8:00pm.
Get paid biweekly! Every other Friday is payday!
75% paid medical premiums including dental and vision for you.
25% paid medical premiums including dental and vision for your family.
Company Matched 401K.
Paid Time Off.
What you'll do:
As a Call Center Representative, you'll be the friendly voice that welcomes our customers when they call in. You will help schedule appointments, answer questions, and make sure every customer feel heard and supported. Using our helpful scripts and resources, you'll be able to successfully make outbound calls and offer current and potential customers our value plan which includes a host of benefits! If you enjoy helping people and keeping things running smoothly, this is the perfect role for you!
Who we're looking for:
Great attitude - you have a positive outlook and disposition on daily life and the responsibilities you are accountable for.
Eager - you have an internal drive to consistently challenge yourself to exceed your personal best.
Passionate - intentionally show up every day to ensure every customer you speak with has a five star experience.
Efficiency - you are able to work through tasks quickly (as needed) and make decisions on a moments notice.
What you will have:
Previous customer service experience - whether you've been a customer service representative previously or a server at a restaurant, all experience is valuable and we want to hear about it!
Cleared background check and drug screen - we will always prioritize a safe and productive work environment for every single one of our employees!