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Customer Service Representative Jobs in North Haven, CT

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  • Medicare Customer Service Specialist

    Kelly Professional & Industrial

    Customer Service Representative Job 28 miles from North Haven

    Now Hiring: Customer Service Representative (Medicare Focused) | Contract-to-Hire Opportunity Are you a compassionate problem-solver with a passion for helping others? Do you thrive in a supportive, fast-paced environment where your communication and multitasking skills shine? If so, we want to meet you! We're seeking a Customer Service Representative to join our growing team and be the friendly, knowledgeable point of contact for our valued Medicare (65+) client base. This is a temp-to-hire role with full-time hours and a clear path to permanent employment. What You'll Do: Provide outstanding support via phone and email with empathy, patience, and professionalism Assist members with insurance claims, Medicare & Part D questions, and prescription issues No prior Medicare customer service needed, will accept applicants with strong customer service / call center background Serve as the liaison between members, providers, pharmacies, and insurance carriers Navigate databases and systems efficiently (basic computer skills required) Document interactions and follow up to ensure resolutions Stay organized and adaptable in a dynamic team setting Schedule & Details: Location: Avon, CT 06001 Pay: $18 per hour Hours: 10:00 AM - 6:00 PM, (Monday-Friday) Lunch: Choose 30 or 60 minutes (unpaid) Work Week: 35-37.5 hours based on lunch choice Training: Compliance training required What We're Looking For: Strong customer service background Excellent verbal and written communication Working knowledge of insurance/Medicare terminology preferred Proficiency in Outlook, Word, and Excel Problem-solving mindset and collaborative spirit Ability to multi-task, adapt, and follow up with precision Experience working with a senior population is a plus! Perks That Set Us Apart: Free lunch benefit - up to $20/day covered Be part of a mission-driven team focused on making a difference for Medicare participants Immediate interviews available - we're ready to hire! If you're ready to bring your skills to a role where compassion meets action, apply now - we're excited to hear from you!
    $18 hourly 5d ago
  • Service Specialist

    Milestone Inc. 4.7company rating

    Customer Service Representative Job 15 miles from North Haven

    About Milestone: Milestone is an international company that specializes in innovative sample preparation solutions used in laboratories worldwide. With over 20 years of success, Milestone is built on a sustainable organic growth strategy that offers integrated solutions. These solutions enable our clients to achieve faster, safer, easier and more cost-effective processes for their operations. With over 50 patents and 25,000 systems globally, Milestone is a market leader committed to providing the scientific and industrial communities with the highest quality instrumentation. About the Role: We are seeking a Service Specialist to provide high-level technical expertise for our advanced laboratory instrumentation. For the first 6-12 months, this will be a hybrid of in-office and field work during a comprehensive training program. About half your time will be spent traveling throughout the Southern Gulf region to support clients on-site. The other half, you'll be based at our Shelton, CT headquarters, supporting clients and the service team with remote troubleshooting. In addition to electromechanical support, the Service Specialist plays a key role in training development, SOP creation, and process optimization to enhance service efficiency. The initial fieldwork phase is designed to give you first-hand experience with our instrumentation and an understanding of the challenges faced by our Field Service Engineers and clients. After the first year of immersive field training, you'll transition to an in-office support and training role, giving you a long-term home base and greater stability. Responsibilities: Technical Troubleshooting & Remote Diagnostics Act as the technical expert for diagnosing and resolving complex electromechanical issues across Milestone's advanced laboratory instrumentation. Deliver expert-level remote diagnostics and troubleshooting via phone and email, guiding clients and Field Service Engineers through issue resolution. Utilize electrical schematics, software tools, and diagnostic equipment (e.g., multimeters) to identify root causes and recommend solutions. Document service cases in Salesforce with clear, concise, and actionable technical notes. Escalate and collaborate with the Service Manager and Milestone partners on advanced issues. Field Support & Travel Provide on-site service support, including repairs and preventative maintenance within the Southern Gulf territory (approx. 50% travel). Coordinate client visits and maintain cost-effective travel plans within Milestone's travel policy. Support client retention and satisfaction during field visits by identifying additional accessories, consumables, and service opportunities. Training & Knowledge Development Develop and refine technical SOPs, troubleshooting guides, and training materials to improve service efficiency. Lead technical training programs for internal teams, ensuring effective knowledge transfer. Conduct in-house training sessions for new hires and developing employees on instrumentation function, repair, and maintenance best practices. Service Operations & Collaboration Collaborate with the Service Manager to improve service strategies and workflows. Provide backup support for service coordination tasks as needed. Requirements: Education: Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related field; OR Associate's degree, technical diploma, or certification in Electrical/Mechanical Technology, Mechatronics, Electronics, Industrial Maintenance, or similar; OR Equivalent hands-on experience in field service, technical support, or instrumentation repair. Technical Background: 4+ years of experience in field service, technical support, or electromechanical troubleshooting and repair. Ability to read electrical schematics and use diagnostic tools like multimeters. Familiarity with diagnostic software and instrumentation control software. Background in analytical instrumentation, complex laboratory equipment, or biomedical industries. Ability to prioritize and manage multiple responsibilities in a fast-paced environment. Client Relationship Skills: Experience with client interactions. Ability to present technical information in a clear, concise manner. Exceptional written and verbal communication and interpersonal skills. Travel: Ability and willingness to travel approximately 50% of the time, primarily within the Southern Gulf region. Must be comfortable with overnight travel and independent work in the field. Computer Skills: Proficient in MS Office. Experience with Salesforce, ServiceMax, or similar platforms is preferred. Benefits Milestone will offer you: All travel expenses covered upfront - no out-of-pocket costs or mileage tracking. Corporate card + rental car for every trip. Comprehensive benefit package (medical, dental, vision) We will cover 70% of your medical premium and 60% of any spouse/dependents We will provide STD, LTD, and Basic Life Insurance coverage at no cost to you You can contribute to the 401k after 90 days of service We will contribute 3% of your salary after 1 year of service We will support ongoing training and development of your skills
    $52k-90k yearly est. 4d ago
  • Customer Service Specialist

    Scan-Optics 4.2company rating

    Customer Service Representative Job 32 miles from North Haven

    Scan-Optics is a leading global provider of cloud based, AI, Intelligent Data Management solutions, professional services, business process management and support services to B2B, government and higher education institutions. Our pioneering technology has been shaping the industry by using data technologies paired with cognitive and AI advances. We're using cutting edge AI technology and machine learning to bring you easy.forward™ , an Intelligent Data Management solution that captures data securely and accurately! As leaders in this revolutionary field, we understand not only the technological nuances of intelligent data management we also know how to make that intelligent processing work through a human-centered design approach. Are you ready to join a fun, fast paced, growing company? What You Will Be Doing: · Review and confirm the scope of work provided by the Sales team. · Establish and coordinate on-boarding of new client work projects. · Conduct meetings with clients to ensure project requirements are clearly understood and agreed upon · Understand the details of how the digital information will be used and what system the client will use to host their data · Communicate regularly with internal departments and strategic partners to ensure service delivery expectations are understood. · Communicate with clients about in or out of scope requests and any pricing changes. · Coordinate with internal teams to ensure timely completion of tasks. · Monitor client purchase orders to ensure financial completion and provide overage estimates to Sales team. · Provide excellent customer service and act as the main point of contact for clients throughout the project. · Address client inquiries, concerns, and provide proactive project updates · Provide exceptional customer service (proactive and reactive) by email, phone, and written correspondence. · Manage and prioritize ever-changing project priorities · Make recommendations to systematize and improve office efficiencies and lead process improvement projects. · Other projects as assigned. What You Have: · 4+ years of experience in a customer care or customer service role · Attention to details · Strong organizational and time management skills · Ability to synthesize large quantities of complex data into actionable information · Ability to work and communicate across departments with business partners · Excellent verbal and written communication and presentation skills Perks/Benefits at Scan-Optics: · Robust benefits package including: o Medical o Dental o Vision o Additional voluntary products o PTO o 12 Paid Holidays o 401k Matching Be one of the core drivers of the company's success Potential to take on more responsibility as the company grows This is an in-person role, based in the office at our Manchester, CT headquarters.
    $31k-37k yearly est. 8d ago
  • Financial Services Representative

    Barnum Financial Group 3.3company rating

    Customer Service Representative Job 15 miles from North Haven

    About the job Begin a career that allows you to leverage your personal drive, your people skills, and your commitment to helping others. As a Financial Services Representative with Barnum Financial Group, you'll develop the knowledge and skills needed to provide important financial guidance to people looking to protect and build their wealth. We provide a powerful combination of support including: our extensive training program, Advisor Pro. personal coaching from proven winners customized marketing support to help you acquire clients and build your brand access to a broad range of products to meet client needs tools to manage your practice and support the sales process Duties and responsibilities: Prospecting, networking and obtaining clients through various methods and strategies. Participate in our state of the art Advisor Pro Training program. Developing and maintaining long-term relationships with clients. Providing financial solutions for clients through fact gathering and needs analyses. Expanding personal knowledge and skills through ongoing professional development and joint work with fellow associates. Qualifications Strong interpersonal, organizational and communication skills. Self-starter who is goal oriented Team player with a hearty work ethic BA, BS, and/or Graduate Degree or equivalent work experience
    $25k-42k yearly est. 6d ago
  • Phlebotomist Patient Services Representative - 1st Shift

    GTT, LLC 4.6company rating

    Customer Service Representative Job 22 miles from North Haven

    Job Title: Phlebotomist Patient Services Representative - 1st Shift Duration: 3-month Contract Work Type: Onsite Pay Range: $18 - $23/Hr Shift/Time Zone: 8am to 1pm Job Description: The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate. Under the direction of the area supervisor, perform daily activities accurately and on time. Maintain a safe and professional environment. Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures. Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. Maintains required records and documentation. Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general. Job Requirements: Ability to provide quality, error free work in a fast-paced environment. Ability to work independently with minimal on-site supervision. Excellent phlebotomy skills to include pediatric and geriatric. Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime. Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles. Must be able to make decisions based on established procedures and exercise good judgment. Must have reliable transportation, valid driver's license, and a clean driving record, if applicable. Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice. Capable of handling multiple priorities in a high-volume setting. Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business. Training locations may vary based on trainer availability. Required Education: High school diploma or equivalent. Medical training: medical assistant or paramedic training preferred. Phlebotomy certification preferred. Required in California, Nevada, and Washington. Work Experience: Three years of phlebotomy experience required, including pediatric, geriatric, and capillary collections. Minimum 2 years in a Patient Service Center environment preferred. Customer service in a retail or service environmentis preferred. Keyboard/data entry experience. Additional Job Details: Must be bilingual/Spanish speaking Benefits: Medical, Vision, and Dental Insurance Plans 401k Retirement Fund About The Company: Leading provider of diagnostic information services empowering healthier lives. Leveraging the world's largest clinical lab database, we offer insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management. Serving millions of patients and healthcare providers worldwide, we're committed to a healthier world, inclusive care, and building value for all stakeholders. About GTT GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity! 25-22463 #gttqst
    $18-23 hourly 1d ago
  • Junior Account Representative

    Veracity Solutions Inc. 4.5company rating

    Customer Service Representative Job 27 miles from North Haven

    We are looking for a driven and ambitious Junior Account Representative to join our team in West Hartford. If you're eager to grow in a fast-paced sales environment, we encourage local candidates to apply. In this role, you will grow clients' customer accounts within the wholesale retail sector. You will work alongside our sales and marketing teams to support in-store promotional strategies, generate leads, and achieve business goals. Key Responsibilities Build and maintain strong relationships with clients in your assigned retail territory Identify and pursue new business opportunities to increase sales Work closely with sales and marketing teams to implement successful strategies Evaluate sales performance, customer feedback, and market trends to optimize results Provide daily updates on sales activities and progress Qualifications High school diploma required Bachelor's degree in Business, Marketing, or a related field preferred but not required Excellent communication and relationship-building skills Self-motivated and results-oriented mindset Strong organizational and time-management abilities Ability to work independently and as part of a dynamic team What We Offer Career growth and advancement opportunities Hands-on training and mentorship A supportive and team-focused work culture Competitive base pay with unlimited commission potential Apply today by submitting your resume on LinkedIn and build your career with us!
    $26k-33k yearly est. 3d ago
  • Customer Consultant II - Hybrid

    Ion Bank 3.7company rating

    Customer Service Representative Job 12 miles from North Haven

    divstrong Job Type:/strong/div div Hourly, Full Time/div div /div divstrong Schedule: /strong/div div div Monday - Friday 7:30a - 4p/div div Alternating Saturdays from 7a-3p (Tuesday off when working Saturdays)/div /div - 50% in office (One week on and one week off)/div div /div pstrong Who We are:/strong/p pAt Ion Bank, we pride ourselves on providing exemplary customer service and building lifetime relationships by partnering with our customers to identify and achieve their financial goals. We are passionate about our Service Standards and live by them every day./p pAs a result of Ion's continued growth, the bank consistently provides robust and diverse development programs for its employees with a goal of personal expansion. Not only does Ion prioritize its internal team, but additionally values the communities that the employees serve. The bank consistently encourages volunteerism from its employees to support customers and beyond. Apply now to join the Ion community!/p pstrong Who we are seeking for this role:/strong/p pThe ideal candidate will demonstrate and encourage high standards of behavior that is consistent with Ion's service Philosophy of Safety amp; Security, Accuracy, Responsiveness, Friendly, Personalized Service. Consistently demonstrates a strong commitment to Ion, willing to go “above and beyond” whenever necessary. This individual thrives in an environment that encourage teamwork and promotes inclusion by working with a variety of people./p pstrong As a Customer Consultant 2 you are responsible for: /strong/p pThe delivery, via alternative delivery systems, the Bank's products, and services to potential and existing customers to maximize profitability, competitiveness, and growth of the company by effectively implementing the company service standards. Perform financial transactions accurately and effectively while adhering to set policies and procedures. Maintain and apply a working knowledge of all applicable banking regulations./p pstrong Responsibilities:/strong/p ul li Utilizes in depth knowledge to assist members with Internet banking/bill pay processes, mobile banking and to ensure complex issues related to online issues are resolved./li li Proactively and continually advances level of knowledge to ensure the development of a full-service Call Center./li li Assist in online account opening process, decision making and documentation./li li To assist customers with in-depth loan conversations in regard to HELOC/HELOAN, Smart E and Personal loans./li li Required to register with the Nationwide Mortgage Licensing System and Registry (NMLS) and maintain a unique identifying number./li li Actively participate in customer onboarding process including outbound calls to uncover existing service needs for customers./li /ul pstrong Education and Qualifications:/strong/p ul li High School diploma required, plus additional college or bank related courses./li li2+ years banking experience required. Call Center experience preferred./li /ul pstrong Benefits:/strong/p ul li Health Insurance (Medical, Dental Vision)/li li 401k and Employer Match/li li Life Insurance/li li Disability/li li HSA/li li FSA/li li Educational Assistance/li li Wellness Programs/li li Employee Assistance Program/li li15 Paid Time Off Days /li li12 Paid Holidays/li li Job Shadowing/li li Volunteer Opportunities/li /ul pstrongem Ion Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or veteran status./em/strong/p
    $53k-79k yearly est. 17d ago
  • Customer Liaison

    Twenty2 Wallpaper + Textiles

    Customer Service Representative Job 12 miles from North Haven

    twenty2 wallpaper + textiles is seeking to hire a full-time (in-person) Customer Liaison to support our customer service & order processing department. twenty2 is a female-led, high end private label wallpaper and textiles production company. We assist artists and designers in developing innovative digital wallpaper and textile collections and custom projects. The right customer service candidate has data entry experience, is customer focused, highly organized, extremely detail oriented and self-sufficient. Customer Liaison Responsibilities: Customer service - we are known for our expertise, creativity, high level of customer service, exacting quality standards and on time delivery. Promptly acknowledge customer orders received via email, provide information and assist with on-going questions in a courteous and friendly manner regarding questions, orders, production times and adjustments Work with each of our internal departments; to best meet our customer's needs. Enter a running log of new orders in our orders system to ensure none are missed and updates statuses accordingly Make updates to customer notes or special exceptions as needed. Carefully review all Purchase Orders and client provided documents to identify any discrepancies; communicate with customers regarding any additional requirements or discrepancies Enter finalized orders into our order processing software Customer Liaison Qualifications: 1-2 years of professional experience with data entry and customer service Collaborate and communicate effectively and professionally with our team and our customers. Strong written communication skills and the ability to communicate specific information clearly and concisely Keen attention to detail Strong organizational and prioritization skills Ability to follow, understand and execute direction as given to you by your managers Comfort using platforms such as Zoom, Google Suite, as well as a specific order processing software (Monday.com) that requires on the job training. Adaptability, flexibility, professional ambition, and a self-starting mentality Resourcefulness and creative problem solving Ability to work independently and as part of a team Able to stay focused and organized while executing a number of projects simultaneously Possess a positive attitude and “can do” personality Able to thrive in a deadline-driven environment Adapt well to unpredictable situations Dedicated to the team and committed to our customers Always learning Protects the privacy of our customers and our business This is a career opportunity to contribute to our rapidly expanding business. We welcome progress and are always seeking to implement new systems to improve our workflow. We value individuals who can bring new ideas to the table regarding our growing business. Studies have shown that marginalized communities, such as women, LGBTQIA+ and BIPOC, are less likely to apply to jobs unless they meet every single qualification. Don't meet all the requirements listed? Please apply anyway if this role excites you and you are eager to learn. At twenty2, passion, dedication, and curiosity are the most important factors for success. Please ask about on-the-job training opportunities when applying. twenty2 revolves around creativity, so we value engaging employees who enhance our company culture. If you would like to identify your creative type check out the Adobe quiz at mycreativetype.com. We would love to hear about your results! WHO WE ARE: Website: ******************** Instagram: ******************************************* Innovative and expanding work environment Focus on vertical growth Flexible and supportive management team with an innovative, forward-thinking approach to business-building Team oriented, friendly, upbeat and inclusive work environment Supportive, collaborative and dedicated team Creative, stimulating and ever-changing work BENEFITS: Eligible for 20 days of paid time off Paid holiday program Medical benefits
    $51k-100k yearly est. 60d+ ago
  • Retention & Expansion (Cross-sell) (Manager)

    Grant Thornton 4.6company rating

    Customer Service Representative Job 28 miles from North Haven

    Grant Thornton is seeking a Retention & Expansion (Cross-sell) (Manager) to join the team. Approved office locations can be found below. As the Retention & Expansion Experience Manager in our Connected Sales & Marketing function, you will get the opportunity to design and optimize post-sale client experiences during the retention & expansion phase of our client journey. You will be responsible for designing end-to-end client-centric experiences that are intuitive, thoughtful, pragmatic, and follow UI/UX design best practices. You'll design these experiences using the direct perspectives of external clients and internal clients (including firm leadership, staff, etc.). You'll collaborate with cross-functional teams to translate designs into technical requirements to implement and deliver the experience. From day one, you'll be empowered by our collaborative culture and platforms to create meaningful experiences that resonate with clients and deliver measurable business outcomes. Your Day-to-Day May Include: + Leading the design of end-to-end experiences for the retention & expansion stage (post-sales) + Analyzing customer insights (from external and internal clients) and behavioral data to identify pain points and opportunities for experience optimization + Creating user flows, journey maps, and experience specifications that guide implementation across platforms + Soliciting feedback and updating design iterations + Translating complex business requirements into intuitive, brand-aligned experience solutions and technical requirements + Partnering with Platform teams, Analytics, or others to translate experience designs into technical requirements for web, CRM, marketing automation, third-party platforms, etc. + Collaborating with Experience counterparts to ensure seamless transitions and integration across the full client lifecycle + Communicating experience to business stakeholders through intuitive presentations and consumable deliverables + Staying current on industry best practices and emerging trends in B2B client experience design + Other duties as assigned You Have the Following Technical Skills and Qualifications: + Bachelor's degree in Marketing, Business, CX Design, or related field; MBA or Master's degree preferred + 4-6 years of experience in client/customer experience design, digital marketing, or strategy consulting + Demonstrated expertise in journey mapping, service design, and user experience methodologies + Strong understanding of marketing technology platforms including CRM, marketing automation, and content management systems + Experience with data analysis and using insights to drive experience improvements + Excellent communication skills with the ability to translate complex concepts for diverse audiences + Exceptional project management capabilities and attention to detail + Strong leadership skills with experience managing small teams and influencing cross-functional partners + Strategic thinking with the ability to align experience designs to business objectives + Can travel as needed The base salary range for this position in the firm's Chicago, IL, Downers Grove, IL, Denver, CO and Baltimore, MD offices only is between $104,000 and $156,000 per year. The base salary range for this position in the firm's Washington, DC, Bellevue, WA, Los Angeles, CA, Newport Beach, CA San Diego, CA, and New York, NY offices only is between $112,300 and $168,500 per year. The base salary range for this position in the firm's San Francisco, CA and San Jose, CA offices only is between $119,600 and $179,400 per year. About Us At Grant Thornton, we believe in making business more personal and building trust into every result - for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It's what makes us different, and we think being different makes us better. In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services. In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture. Grant Thornton is part of the Grant Thornton International Limited network, which provides access to its member firms in more than 150 global markets. About the Team The team you're about to join is ready to help you thrive. Here's how: - Whether it's your work location, weekly schedule, or flex time off, we empower you with the options to work in the way that best serves your clients and your life. Consistent with the firm's hybrid work model, this position will require in-person attendance at least two days per week, either at a GT office or client site. - Here, you are supported to prioritize your overall well-being through work-life integration options that work best for you and those in your household. - We understand that your needs, responsibilities and experiences are different - and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. See how at ****************** - When it comes to inclusion, we are committed to doing more than checking boxes. Explore all the ways we're taking action for diversity, equity & inclusion at ****************** Here's what you can expect next: If you apply and are selected to interview, a Grant Thornton team member will reach out to you to schedule a time to connect. We encourage you to also check out other roles that may be a good fit for you or get to know us a little bit better at ******************. Benefits: We understand that your needs, responsibilities and experiences are different, and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit: ********************************************************** + Benefits for internship positions: Grant Thornton interns are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave and are paid for firm holidays that fall within their internship period. + Benefits for seasonal employee positions: Grant Thornton seasonal employees are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Seasonal employees may also be eligible to participate in the firm's 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave. Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions and eligibility criteria of the applicable bonus plan or program. Interns and seasonal employees are not eligible for bonus compensation. Additional Details: It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. To make an accommodation request, please contact ************. For Los Angeles Applicants only: We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
    $119.6k-179.4k yearly 60d+ ago
  • Reservation Agent

    McAllister Towing and Transportation Company, Inc. 4.5company rating

    Customer Service Representative Job 32 miles from North Haven

    Since 1883, The Bridgeport Port Jefferson (BPPJ) Ferry has proudly served the Bridgeport and Port Jefferson communities as the trusted maritime transportation provider. Our mission is to offer a safe, reliable, and enjoyable ferry experience for passengers transiting the Long Island Sound barrier. BPPJ Ferry is seeking two highly qualified individuals to serve as a Reservation Agent (one Full-Time and one Part-Time). Duties and responsibilities are outlined below: Reservation Agent Reports to: The Reservation Agent is responsible and accountable to the Reservation Supervisor. Supervises: None Description of Duties: The Reservation Agent books all customer reservations and handles customer service. Respond to customer need, answer questions, planning travel itineraries and resolve customer issues over the phone. Make reservations for customers on the telephone. Verify credit cards and screen calls for transferring. Other duties as assigned. Minimum Requirements: Must have completed 10th grade Proficient in Microsoft Office. Must pass background screening. Must be willing to work weekend, holidays, day and evening shifts. Physical Requirements: Ability to operate a computer terminal, telephones and standard office equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Salary: (Hourly) - $18.92 an hour FLSA Status: Non-Exempt * This position description does not promise or imply that the functions listed are the only duties to be performed or that the position may not change or be eliminated. Employees are always expected to follow their supervisor's instructions and to perform the tasks requested by their supervisors. Equal Employment Opportunity Employer: We are an Equal Employment Opportunity ("EEO") Employer. It has been and will continue to be a fundamental policy of The Bridgeport & Port Jefferson Steamboat Company not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
    $18.9 hourly 29d ago
  • Inbound Sales Representative For A Telecomunication Company

    Telecommunications and Technology 3.7company rating

    Customer Service Representative Job 24 miles from North Haven

    WE ARE HIRING, MOTIVATED INDIVIDUALS WHO WANT A LIFE-CHANGING OPPORTUNITY. We are seeking all NEW and SEASONED Telecommunications Sales Consultants that want to develop and specialize in selling Verizon Business Telecommunication products and services. You are encouraged to apply if you are stiving to make a change in you professional and personal development! NO EXPERIENCE NEEDED - with our set schedule, we provide daily trainings and meetings to bring your mindset and skill set to the next level, no degree necessary. Location: In-office located in Wethersfield, Connecticut. Schedule: Full-time, Monday-Friday 7:55AM-6:00PM. New Year, New Career Change to become the best version of yourself. Compensation: $2,400.00 - $10,000.00 per month
    $38k-48k yearly est. 60d+ ago
  • Call Center Representative

    Fair Haven Community Health Care 4.0company rating

    Customer Service Representative Job 6 miles from North Haven

    Job Description Fair Haven Community Health Care FHCHC is a forward-thinking, dynamic, and exciting community health center that provides care for multiple generations at over 143,000 office visits in 21 locations. Overseen by a Board of Directors, the majority of whom are patients themselves, we are proud to offer a wide range of primary and specialty care services, as well as evidence-based patient programs to educate patients in healthy lifestyle choices. As we grow and are able to bring high-quality health care to more areas that need access, we continue to put our patients first in everything we do. The mission of FHCHC is “ To improve the health and social well-being of the communities we serve through equitable, high quality, patient-centered care that is culturally responsive .” For 53 years, we have been a health care leader in our community focused on providing excellent, affordable primary care to all patients, regardless of insurance status or ability to pay. Fair Haven is proud to have a motivated team of professionals who are constantly seeking ways to enhance and improve the health and well-being of all patients. We believe that everyone should have access to high-quality medical and dental care, regardless of ability to pay. Job purpose The Call Center Representative works closely with patients and clinical professionals while utilizing excellent customer service skills, accurate data entry while professionally managing a high volume of incoming calls in a call center environment. Schedules patient appointments and perform tasks in medical records. Duties and responsibilities The Call Center Representative will effectively triage calls and accurately schedule all new and existing patients with appropriate provider. Typical duties include but are not limited to: Schedule, utilize triage referral guidelines and script usage to assist patients who call into the call center Answer multi-line telephone system, screen and direct telephone calls to the appropriate person in an efficient manner while utilizing appropriate paging system Accurately acquire, confirm and input demographic and insurance information for all patients. Perform other related duties as assigned. Qualifications High School diploma, or GED is required. An Associate’s degree is highly preferred. Minimum of one to two year relevant work experience in a high volume medical call center highly preferred. The Call Center Representative is the first point of contact for our organization; must be compassionate, highly motivated, organized individual. Electronic appointment scheduling and data entry experience required. Exceptional phone etiquette incorporating strong communication, interpersonal and customer service skills a necessity. Strong critical thinking and problem solving skills with the ability to work as a member of the team to serve patients is amust. Bi-lingual in English and Spanish is required. Physical Requirements/Work Environment Variable 8 hr. shifts between 7am-8pm, including weekends as needed Minimal physical effort Must be able to operate computer and telephone continuously District travel as necessary American with Disabilities Requirements: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Powered by JazzHR yr Bb0kOcc6
    $33k-39k yearly est. 17d ago
  • Customer Experience Consultant

    Altair Global 4.6company rating

    Customer Service Representative Job 15 miles from North Haven

    ESSENTIAL JOB FUNCTIONS: Responsible for providing a positive customer experience, using X-check/survey scores from customer feedback as a measurable factor of performance Responsible for a caseload of files on programs/clients [excluding home sale benefits] Learn and understand assigned clients' relocation programs including all policies, processes and practices (typically these are established Altair clients with well-defined policies and limited services) Communicate the relocation road map, providing a comprehensive explanation of the relocation process, policies, and practices to the customer Knowledgeable about Altair service partners; serve as a primary point of responsibility and coordination between service partners and customer Manage all data pertinent to each customer's relocation file; document all relocation activities and transactions in the appropriate Altair information system Understand and manage costs connected to relocation deliverables by using a consultative approach to maximize the full intent of the benefit while minimizing expenses Understand and manage data by using appropriate reporting tools Direct day-to-day activities for assigned Associate, as appropriate EDUCATION: High school diploma or the equivalent combination of experience, skills, training, and education required. Associate's or Bachelor's degree preferred. TRAINING and EXPERIENCE: 1 year or more of experience as a relocation associate Good basic knowledge and understanding of domestic relocation or associated industries such as travel coordination, temporary housing, or real estate Working knowledge of Microsoft Office Products, Word, and Excel and databases; knowledge of additional software packages is preferred Able to confidently communicate at multiple levels with customers, clients and service partners Understand, apply concepts of and communicate policies and processes Deadline and time sensitive; operates with a sense of urgency Able to self-direct and self-manage Expense and budget sensitive Able to make effective business decisions based on factual information using good logic and common sense WORK/PHYSICAL ENVIRONMENT: Office setting and/or home office work environment. Team member must be able to operate standard office equipment. Team member spends substantial amount of time working on the computer, on the phone speaking with customers and working under deadlines. The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable team members with disabilities to perform the essential job functions. Team members must demonstrate knowledge of, and support, the company vision and value statements, policies and procedures, confidentiality standards, inclusion and diversity initiatives and code of business conduct. Note: The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
    $79k-100k yearly est. 21d ago
  • Client Relationship Specialist - Internet Sales

    Phoenix Acquisition 4.8company rating

    Customer Service Representative Job 41 miles from North Haven

    Job Description About Us: Phoenix Acquisitions is a proud Authorized Dealer for Frontier Internet, specializing in delivering reliable, high-speed connectivity solutions. Our team strives to create meaningful customer relationships and drive impactful sales in a dynamic, collaborative environment. Join us in bringing cutting-edge internet services to homes and businesses while advancing your career! Job Overview: As a Client Relationship Specialist – Internet Sales, you’ll be the face of Phoenix Acquisitions, connecting with clients to provide customized Internet solutions. Your role is to build trust, educate customers about our offerings, and drive sales through excellent service and strategic communication. Key Responsibilities: Engage with clients to understand their internet needs and recommend tailored solutions. Build and maintain strong client relationships through exceptional customer service. Collaborate with the sales team to achieve individual and team goals. Stay updated on Frontier Internet products and industry trends. Handle client inquiries and resolve issues promptly and professionally. Utilize CRM systems to track interactions, sales, and follow-ups. What We’re Looking For: Strong interpersonal and communication skills. A proven ability to build and maintain client relationships. Sales experience (preferred but not required—training provided). A self-starter with a goal-oriented mindset. Adaptability in a fast-paced, team-driven environment. Basic computer skills and familiarity with CRM tools. Why Join Phoenix Acquisitions? Competitive compensation package with performance-based incentives. Opportunities for career advancement and professional growth. A supportive and energetic team culture. Training and resources to help you succeed. Be part of a mission-driven company that makes a real impact on people’s lives. How to Apply: Interested candidates are encouraged to apply by sending their resumes. Phoenix Acquisitions is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Ready to take the next step in your career? Join Phoenix Acquisitions and help shape the future of connectivity!
    $51k-75k yearly est. 17d ago
  • Call Center Representative - Bilingual English Spanish

    First Choice Health Centers 4.2company rating

    Customer Service Representative Job 30 miles from North Haven

    First Choice Health Centers is looking for a Full-Time Call Center Representative who serves as the initial point of contact with First Choice Health Centers callers. The representative provides exemplary customer service to all patients, their families and other contacts. This position is charged with the timely and accurate processing of patients through answering all incoming calls, taking complete and accurate messages, (re)scheduling appointments, verifying patient information, collecting information pertinent to reason for call to accurately direct patient to correct source to meet their needs. Why First Choice? We are committed to you! We offer great training, great benefits, career growth and employee well-being! Medical, Dental and Vision Insurance for employees working 30 hours or more 20 days of Vacation, 8 Paid Holidays, and 2 Floating Holidays per year Retirement savings program, including a safe harbor 401k with up to a 4% company match after 6 months of employment Company paid Life insurance Voluntary Term, Whole Life, Accident and Critical Care Insurance Complimentary premium Calm membership (#1 mental health app) Recognition programs Paid Basic Life Support certification with renewal every 2 years. Primarily a Monday through Friday schedule working 8:00 am to 4:30 pm. There is one late night until 6 pm but all clinics close on Friday at 3 pm. The hourly range for this position is $17.00 - $19/hour. Pay is based on several factors including but not limited to work experience, certifications, etc. For more than 25 years First Choice Health Centers has been a leading nonprofit human services organization that breaks down barriers to care helping individuals and communities live healthier lives. To learn more about First Choice Health Centers, visit us at firstchc.org. Minimum Knowledge, Skills & Abilities Required: Experience working in a call center or customer-support role. Strong active-listening and verbal-communication skills. Proficiency in problem-solving. Ability to multitask and manage time effectively. Experience and Training: Bilingual English/Spanish desired Call center: 1 year (Preferred) Customer service: 1 year (Preferred) Minimum HS Diploma or GED equivalent Standard Job Duties: Answers all incoming calls in a timely manner in a call center setting. Schedules/reschedules patient appointments, responds to customer questions, accurately and timely, elevates customer concerns to supervisor in a pleasant, respectful and courteous manner. Obtains and verifies required information, such as patient demographics, during call. Make same day appointments for all medical, family providers, pediatrics, obstetrics and gynecology and specialty providers. Refer to phone triage list for calls referred to nurse or Provider. First Choice is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. We test for marijuana as part of our drug-free workplace policy. COVID-19 considerations: Employees at First Choice Health Centers must be vaccinated against COVID-19. Certain exemptions may apply. First Choice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
    $17-19 hourly 60d+ ago
  • Reservationist (Weekends)

    Transdevna

    Customer Service Representative Job 30 miles from North Haven

    Reservationist Transdev in East Hartford, Connecticut, is hiring a Bilingual Reservationist to intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. \*Please note this is a Part-time position that requires working weekends. Transdev is proud to offer: Position Subject to Collective Bargaining Agreement: Starting pay $19.50 with progression to $21.00 over 2 years. Benefits include: * Vacation: up to 14 days per year * Paid Sick Leave: 8 hrs monthly full-time employees/ 5 hrs monthly part- time employees; medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: + Answer customer calls and input ride information using a computerized scheduling system + Enter new customer information and changes into the system. + Data entry into spreadsheets and databases. + Communicate late vehicle service and verifying "No Shows" with customers. + Resolve service-related complaints. + Create daily route maps of the reservations for the drivers. + Other duties as required. Qualifications: + High school diploma or GED required. + 2 years reservationist or customer service experience. + Computer literate + Excellent communication and listening skills. + Bilingual in Spanish and English + Must be able to work shifts or flexible work schedules as needed, including overtime. + Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: The essential functions of this position require the ability to: + Work outside in varying temperature, weather, and humidity conditions- 100% of the job is performed outside, work alone and in remote locations. + Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces + Push and pull objects up to 25 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level + Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************ Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: + Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). + Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please Click Here for CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Part Time Req ID: 5335 Pay Group: UP4 Cost Center: 55835 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
    $19.5-21 hourly 23d ago
  • Phlebotomist Patient Services Representative

    GTT, LLC 4.6company rating

    Customer Service Representative Job 33 miles from North Haven

    The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe, and accurate manner. The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Under the direction of the area supervisor, perform daily activities accurately and on time. Maintain a safe and professional environment. Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures. Maintains required records and documentation. Demonstrates organizational commitment and promotes a positive image to patients, clients, employees, and the public in general. Job Requirements: Ability to provide quality, error-free work in a fast-paced environment. Ability to work independently with minimal on-site supervision. Excellent phlebotomy skills to include pediatric and geriatric. Flexible and available based on staffing needs, which includes weekends, holidays, on-call, and overtime. Required Education: High school diploma or equivalent. Medical training: medical assistant or paramedic training preferred. Phlebotomy certification preferred (Required in California, Nevada, and Washington). Work Experience: Minimum of 6 months of experience. One(+) year phlebotomy experience preferred. Customer service in a retail or service environment is preferred. Keyboard/data entry experience a must. Contract Benefits Medical, Vision, and Dental Insurance Plans 401k Retirement Fund About The Company Leading provider of diagnostic information services empowering healthier lives. Leveraging the world's largest clinical lab database, we offer insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management. Serving millions of patients and healthcare providers worldwide, we're committed to a healthier world, inclusive care, and building value for all stakeholders. About GTT GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity! 25-22253 #gttqst #gttjobs
    $33k-37k yearly est. 1d ago
  • Customer Consultant II - Hybrid

    Ion Bank 3.7company rating

    Customer Service Representative Job 12 miles from North Haven

    Job Type: Hourly, Full Time Schedule: Monday - Friday 11:30a - 8p Alternating Saturdays from 7a-3p (Thursday off when working Saturdays) Hybrid position - 50% in office (One week on and one week off) Who We are: At Ion Bank, we pride ourselves on providing exemplary customer service and building lifetime relationships by partnering with our customers to identify and achieve their financial goals. We are passionate about our Service Standards and live by them every day. As a result of Ion's continued growth, the bank consistently provides robust and diverse development programs for its employees with a goal of personal expansion. Not only does Ion prioritize its internal team, but additionally values the communities that the employees serve. The bank consistently encourages volunteerism from its employees to support customers and beyond. Apply now to join the Ion community! Who we are seeking for this role: The ideal candidate will demonstrate and encourage high standards of behavior that is consistent with Ion's service Philosophy of Safety & Security, Accuracy, Responsiveness, Friendly, Personalized Service. Consistently demonstrates a strong commitment to Ion, willing to go “above and beyond” whenever necessary. This individual thrives in an environment that encourage teamwork and promotes inclusion by working with a variety of people. As a Customer Consultant 2 you are responsible for: The delivery, via alternative delivery systems, the Bank's products, and services to potential and existing customers to maximize profitability, competitiveness, and growth of the company by effectively implementing the company service standards. Perform financial transactions accurately and effectively while adhering to set policies and procedures. Maintain and apply a working knowledge of all applicable banking regulations. Responsibilities: Utilizes in depth knowledge to assist members with Internet banking/bill pay processes, mobile banking and to ensure complex issues related to online issues are resolved. Proactively and continually advances level of knowledge to ensure the development of a full-service Call Center. Assist in online account opening process, decision making and documentation. To assist customers with in-depth loan conversations in regard to HELOC/HELOAN, Smart E and Personal loans. Required to register with the Nationwide Mortgage Licensing System and Registry (NMLS) and maintain a unique identifying number. Actively participate in customer onboarding process including outbound calls to uncover existing service needs for customers. Education and Qualifications: High School diploma required, plus additional college or bank related courses. 2+ years banking experience required. Call Center experience preferred. Benefits: Health Insurance (Medical, Dental Vision) 401k and Employer Match Life Insurance Disability HSA FSA Educational Assistance Wellness Programs Employee Assistance Program 15 Paid Time Off Days (Will be tailored to level) 12 Paid Holidays Job Shadowing Volunteer Opportunities Ion Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or veteran status.
    $53k-79k yearly est. 44d ago
  • Outbound/Inbound Sales Representative

    Telecommunications and Technology 3.7company rating

    Customer Service Representative Job 24 miles from North Haven

    Our telecommunications call center is actively hiring for a Outbound/Inbound Sales Representative. Located: In-Office Wethersfield, CT Schedule: Monday-Friday 7:55AM-6:00PM This role in telecommunications is to drive sales, build customer relationships, and contribute to the growth and success of the company. We offer all training, and encourage anyone with or without background in sales to apply. We are seeking individuals who are: - Highly motivated, driven by targets, and thrive in a fast-paced and competitive environment. - Have exceptional communication and interpersonal skills allow them to build rapport with customers, understand their needs, and effectively articulate the value of products or services. - They are proactive, self-starters who take initiative and are not afraid to cold-call or prospect for new leads. - Having a strong work ethic, resilience, and the ability to handle rejection are also crucial traits. - Are adaptable, continuously learning about industry trends and product knowledge to stay ahead. Compensation: $2,600.00 - $15,000.00 per month
    $38k-48k yearly est. 60d+ ago
  • Bilingual Reservationist

    Transdevna

    Customer Service Representative Job 30 miles from North Haven

    Transdev in East Hartford, Connecticut, is hiring a Bilingual Reservationist to intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer: Position Subject to Collective Bargaining Agreement: * $19.50 (Union Collective Bargaining Agreement Payscale) o Starting pay $19.50 with progression to $21.00 over 2 years. Benefits include: * Vacation: up to 14 days per year * Paid Sick Leave: 8 hrs monthly full-time employees/ 5 hrs monthly part- time employees; medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays. Key Responsibilities: + Answer customer calls and input ride information using a computerized scheduling system + Enter new customer information and changes into the system. + Data entry into spreadsheets and databases. + Communicate late vehicle service and verifying "No Shows" with customers. + Resolve service-related complaints. + Create daily route maps of the reservations for the drivers. + Other duties as required. Qualifications: + High school diploma or GED required. + 2 years reservationist or customer service experience. + Computer literate + Excellent communication and listening skills. + Bilingual in Spanish and English + Must be able to work shifts or flexible work schedules as needed, including overtime. + Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: The essential functions of this position require the ability to: + Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations. + Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces + Push and pull objects up to 25 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level + Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************ Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: + Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). + Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please Click Here for CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full Time Req ID: 5011 Pay Group: UP4 Cost Center: 55835 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
    $19.5-21 hourly 56d ago

Learn More About Customer Service Representative Jobs

How much does a Customer Service Representative earn in North Haven, CT?

The average customer service representative in North Haven, CT earns between $26,000 and $43,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average Customer Service Representative Salary In North Haven, CT

$34,000

What are the biggest employers of Customer Service Representatives in North Haven, CT?

The biggest employers of Customer Service Representatives in North Haven, CT are:
  1. Cube Group Marketing Inc.
  2. Robinson Aviation
  3. Family Dollar
  4. Hill Health Center
  5. Best Friends Pet Hotel
  6. LMT
  7. Midas
  8. Dollar Tree
  9. Domino's Pizza
  10. STM Industries, Inc.
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