Customer Service Representative Jobs in South Carolina

Prioritize and attend to customer and/or sales manager requests through phone calls, emails, text messages and or Teams chat. Create tickets where information is requested by sales managers and or customers, follow-up on tickets until completed. Correspond professionally with customers, product line managers, and sales team regarding order status, product inventory status, replenishment dates and new product updates. Provide proactive support on equipment orders, including but not limited to coordination of equipment scheduling, order processing, change orders, RMA processing, issuing credits, and responses on general inquiries. Utilize available business tools to gather necessary information for customer inquiries, order management, and follow-up. Proactively monitor orders and work with our distribution center to ensure on-time delivery of equipment, expedite orders upon customer or sales manager request through the proper expediting channels. Be willing to develop yourself by learning new skills and increasing your knowledge of products, and systems. Contribute to positive company branding by projecting a knowledgeable, professional, and customer-oriented image to internal and external customers Actively contribute to team efforts, meetings and discussions Must-Haves: 5+ years in customer service-related field Excellent phone skills and ability to communicate with customers Computer savvy Ability to work with multitask with multiple computer systems Proficient using Excel Ability to handle computer disputes in a calm manner Quick learner Nice to Have Skills & Experience SAP experience (or related system) PowerBi experience Compensation: $25/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Job Title: Export / Residential Customer Service Representative Who You Will Report To: Customer Service Manager Work Schedule/Hours: Monday through Thursday, 9am - 5pm - Friday, 8am -4pm Location: Onsite, at our Ft. Mill, South Carolina office/warehouse (within the Charlotte NC metro area) --------------------------------------------------------------------------------------------------------------------- What you will do! · Responsible for efficient and accurate order placement, order confirmation via phone, email or EDI and timely communication regarding order changes to the customer. · Verify all shipping, billing, pricing, and purchase order information. · Enter special instructions related to orders, customer requests/code maintenance, and notes. · Update customer files with quoted pricing, new items, address changes, delivery instructions, etc. · Communicate and provide necessary support to sales staff, converting team and Shanghai office. · Regularly communicate with internal warehouse to coordinate shipments and external customers on various issues. · Operate as a team member on all data entry and order intake, supporting other Customer Service Representatives, as necessary. · Audit customer purchase orders for pricing, quantity, terms of sale, requested ETA (if applicable), carrier, special shipping instructions, and double-checking other's orders. · Provide documents to the customer and Freight Forwarder for each shipment . Resolve customer complaints. · Process customer product returns in a timely manner and in accordance with company set procedures. · Provide optimum customer service as required to maintain and enhance existing business. This requires that the Customer Service Representative take personal and complete responsibility for every order to ensure that the customer requirements are met from the time of initial order receipt until the product is delivered, invoiced, and the customer is satisfied. · Assist the customer and/or sales representative with any inquiry or problem concerning their orders or accounts. Provide prompt and efficient response and resolution to each inquiry, by mail, telephone, or fax. This includes inquiries related to issues with shipping/delivery of products ordered. · Process all orders in an efficient and expedient manner as received by email, telephone or fax and confirm current pricing on all orders. · Provide product information as required to respond to customer inquiries and to recommend alternative products. Refer customer to appropriately qualified personnel in response to customer inquiries and/or problems. · Check inventories to ensure customer product availability, as needed or requested by customer or Sales Representative. · Adjust shipping schedules as requested by the customer or Sales Representative to ensure timely arrival of products ordered. Ensure that any expedited shipping is billed accordingly. · Assist Sales Representative in obtaining and compiling customer account information as needed to maintain existing customer accounts, as well as to process and/or activate new customer accounts. · Other responsibilities as assigned. Who You Are & What you bring! 3+ years of customer service or sales support experience A bright go-getter with the capacity and willingness to learn the details of the position responsibilities. MS Office, Portals, EDI experience required; AS400 experience a plus. Exceptional, clear communication skills; professional telephone and email etiquette a must. Ability to excel as a team member, as well as independently. Ability to work in a fast-paced environment as priorities and deadlines change throughout the day. Must possess strong attention to detail, be extremely organized and able to manage multiple projects. Detail-oriented and organized. Self-motivated, exhibits initiative and a desire to grow and evolve. What We Offer! · A comprehensive benefits package including Medical, Dental, Vision, 401k Plan w Profit Sharing, Life/ADD, STD, LTD, Medical/Dependent Flex, Vacation, Sick, Parental Leave, and more! · Summer Friday schedule · Tuition Reimbursement · Qualified Donation Matching Gift Program · And more! Who We Are! Founded in New York City in 1957 by Peter Kaufmann, P/Kaufmann Inc. is one of the leading producers of decorative and woven textiles for the home and hospitality markets. With designs ranging from traditional to contemporary, our fabric collections are as inspired as they are well made.

Make Travel Dreams Come True! No experience needed-paid training provided! What You'll Do: • Help guests book unforgettable vacations (inbound/outbound calls) • Secure reservations, process payments, and promote travel offers • Provide exceptional service and meet performance goals What We Offer: • Competitive Pay: $18-$22/hour + weekly bonuses • Benefits: Free dental/vision, affordable health insurance (Cigna), 401(k) with 4% match, annual travel credit, free snacks • Growth Opportunities: Clear paths for career advancement What We're Looking For: • Strong communication and customer service skills • Positive attitude and adaptability in a fast-paced environment • Must be 18+ and able to commute to Myrtle Beach, SC Apply Now to start your rewarding career and help families create unforgettable vacation memories!

About the job Suppose you're interested in a career that's different from a typical office job. A career that provides flexibility rather than punching a time clock, and that clearly aligns your daily efforts with benefits and value. A career as a Financial Services Representative may be a good fit for you. You'll hit the ground running with a clear view of where you want to go - and we'll show you how to get there. What will I be doing? Skills As a Financial Services Representative, you'll get to help people navigate challenges like preparing for Life Insurance, retirement, saving for college, and more. You'll be part of a team of professionals who will guide you, help you through challenges, and develop your skills as you pursue your career goals. As a member of our team, you will immediately have access to the following: Comprehensive training and development programs Mentorship program with seasoned advisors Diverse network of experienced advisors Dynamic marketing support and services World-class product solutions Leading-edge technology Road map for success Are there growth opportunities? Absolutely! Whether you choose to be a Generalist or a Specialist, a member of Management, or join a Team, the scope of your practice is only limited by your ambition. You can truly build your business your way. What are the requirements? We're looking for people who have a track record of success and share our core values: Accountability: Take ownership of outcomes by finding solutions, not excuses. Ambition: Strive for excellence, even when excellence resides outside our comfort zone. Coachability: Receive all feedback as a gift. Integrity: Honor commitments to our clients, ourselves, and team members. To qualify, you must be a US citizen or permanent resident and be able to obtain the required licenses and registrations. How's the pay? Your income potential is only as limited as your ambition. You can earn competitive commissions, incentives, and bonuses. Generally speaking, you'll even receive compensation for servicing your existing customers whose business stays on the books. This is called renewal commission, which can be crucial in building revenue streams that complement your new client business. About MassMutual South Carolina (MMSC) Pivotal life events often occur without warning. At MassMutual South Carolina, we take great pride in knowing that we have helped our neighbors, friends, families, and business owners make good decisions about being financially prepared for the unexpected. We put the needs of our clients first and strongly believe that doing business correctly leads to long-lasting relationships with the communities we serve.

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

About the RoleIn this role, you will embody our value of Doing The Right Thing by protecting People, Assets, and Brands. You will work in a energized, fast paced environment focused on creating a safe environment for our employees, teams, and customers; this is critical to driving our Brand power, enduring customer relationships, and exuding our commitment to team and values. You'll need to understand the big picture strategy and work with cross-functional teams and external partners.What You'll Do • Provides a high level of visible, overt presence to prevent loss and safety issues. • Helps drive a low risk culture and contributes to shortage reduction efforts by providing a visible presence on the sales floor. • Greets customers and provides service. • Maintains Physical Security of the store. o Assists leadership in proper handling of escalated customer situations. o Assists Asset Protection Coordinators during external shoplifting apprehensions. o Collects and communicates loss and safety related intelligence to stores and Asset Protection leaders. • Creates and maintains awareness by promoting available resources to your business partners (Open Door Policy, Code of Business Conduct Hotline, Brand Protection Program, Safety trainings, etc.). • Promotes and supports awareness of store safety standards as they relate to security and safety procedures (Code Adam, active threat, emergency procedures, downtime boxes, equipment, etc.). Who You Are • The Asset Protection Service Representative's primary responsibility is to ensure the safety of all store employees and customers and to support the shortage reduction efforts by providing a strong visible presence in the store. • They are responsible for monitoring the customer entrance/exit. • They work closely with store leaders and other Asset Protection personnel to ensure all Asset Protection initiatives are compliant to Brand standards while maintaining a strong focus on customer service. • Experience in customer service and/or a high-pressure, multitask environment to drive results, coach, and collaborate. • Strong communication and interpersonal skills, including the ability to negotiate and build consensus across multiple stakeholders and functions. • Ability to actively learn and immediately apply learnings into decisions and behaviors. Ability to manage and prioritize their time; able to multitask.

Grant Thornton is seeking a Retention & Expansion (Cross-sell) (Manager) to join the team. Approved office locations can be found below. As the Retention & Expansion Experience Manager in our Connected Sales & Marketing function, you will get the opportunity to design and optimize post-sale client experiences during the retention & expansion phase of our client journey. You will be responsible for designing end-to-end client-centric experiences that are intuitive, thoughtful, pragmatic, and follow UI/UX design best practices. You'll design these experiences using the direct perspectives of external clients and internal clients (including firm leadership, staff, etc.). You'll collaborate with cross-functional teams to translate designs into technical requirements to implement and deliver the experience. From day one, you'll be empowered by our collaborative culture and platforms to create meaningful experiences that resonate with clients and deliver measurable business outcomes. Your Day-to-Day May Include: + Leading the design of end-to-end experiences for the retention & expansion stage (post-sales) + Analyzing customer insights (from external and internal clients) and behavioral data to identify pain points and opportunities for experience optimization + Creating user flows, journey maps, and experience specifications that guide implementation across platforms + Soliciting feedback and updating design iterations + Translating complex business requirements into intuitive, brand-aligned experience solutions and technical requirements + Partnering with Platform teams, Analytics, or others to translate experience designs into technical requirements for web, CRM, marketing automation, third-party platforms, etc. + Collaborating with Experience counterparts to ensure seamless transitions and integration across the full client lifecycle + Communicating experience to business stakeholders through intuitive presentations and consumable deliverables + Staying current on industry best practices and emerging trends in B2B client experience design + Other duties as assigned You Have the Following Technical Skills and Qualifications: + Bachelor's degree in Marketing, Business, CX Design, or related field; MBA or Master's degree preferred + 4-6 years of experience in client/customer experience design, digital marketing, or strategy consulting + Demonstrated expertise in journey mapping, service design, and user experience methodologies + Strong understanding of marketing technology platforms including CRM, marketing automation, and content management systems + Experience with data analysis and using insights to drive experience improvements + Excellent communication skills with the ability to translate complex concepts for diverse audiences + Exceptional project management capabilities and attention to detail + Strong leadership skills with experience managing small teams and influencing cross-functional partners + Strategic thinking with the ability to align experience designs to business objectives + Can travel as needed The base salary range for this position in the firm's Chicago, IL, Downers Grove, IL, Denver, CO and Baltimore, MD offices only is between $104,000 and $156,000 per year. The base salary range for this position in the firm's Washington, DC, Bellevue, WA, Los Angeles, CA, Newport Beach, CA San Diego, CA, and New York, NY offices only is between $112,300 and $168,500 per year. The base salary range for this position in the firm's San Francisco, CA and San Jose, CA offices only is between $119,600 and $179,400 per year. About Us At Grant Thornton, we believe in making business more personal and building trust into every result - for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It's what makes us different, and we think being different makes us better. In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services. In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture. Grant Thornton is part of the Grant Thornton International Limited network, which provides access to its member firms in more than 150 global markets. About the Team The team you're about to join is ready to help you thrive. Here's how: - Whether it's your work location, weekly schedule, or flex time off, we empower you with the options to work in the way that best serves your clients and your life. Consistent with the firm's hybrid work model, this position will require in-person attendance at least two days per week, either at a GT office or client site. - Here, you are supported to prioritize your overall well-being through work-life integration options that work best for you and those in your household. - We understand that your needs, responsibilities and experiences are different - and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. See how at ****************** - When it comes to inclusion, we are committed to doing more than checking boxes. Explore all the ways we're taking action for diversity, equity & inclusion at ****************** Here's what you can expect next: If you apply and are selected to interview, a Grant Thornton team member will reach out to you to schedule a time to connect. We encourage you to also check out other roles that may be a good fit for you or get to know us a little bit better at ******************. Benefits: We understand that your needs, responsibilities and experiences are different, and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit: ********************************************************** + Benefits for internship positions: Grant Thornton interns are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave and are paid for firm holidays that fall within their internship period. + Benefits for seasonal employee positions: Grant Thornton seasonal employees are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Seasonal employees may also be eligible to participate in the firm's 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave. Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions and eligibility criteria of the applicable bonus plan or program. Interns and seasonal employees are not eligible for bonus compensation. Additional Details: It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. To make an accommodation request, please contact ************. For Los Angeles Applicants only: We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Looking for a motivated individual with customer service skills. Food knowledge preferable. Must be able to multi task, answer phones, handle taking orders and food prep. Part time to full time hours available and extended hours during the holidays. Apply in person at Edible 105 E Wesmark Blvd Sumter sc 29150 10-2 m-f ask for jessica View all jobs at this company

💬 Be the Voice of a Growing Team - Join Bell Maintenance as a Customer Relations Specialist! Job Title: Customer Relations/ Dispatcher Company Name: Bell's Maintenance Pay Range: $20-$30 per hour (based on experience) Industry: Commercial Maintenance Job Overview: Bell Maintenance is seeking a motivated and professional Customer Relations Specialist to serve as the first point of contact for our clients. In this dynamic role, you will bridge the gap between customers and field technicians, ensuring clear communication, smooth service coordination, and top-tier customer satisfaction. Ideal candidates will bring experience in a customer-facing or administrative support role-especially in commercial or industrial service environments. While we're happy to train you in our processes, we're looking for someone who brings a proactive attitude and thrives in a fast-paced setting. Who We Are: Bell Maintenance, part of Bell Group ( ***************** ) , is a people-first company that focuses on more than just growth-we build up our team mentally, financially, and physically. Our team-oriented culture means your success is our success, and we support you with ongoing development and real opportunities to advance in your career. Key Responsibilities: Serve as the main point of contact for clients, addressing service inquiries, scheduling, and updates. Coordinate service calls, dispatch technicians, and follow up on work orders to ensure client satisfaction. Maintain accurate client records and service logs in our digital systems. Communicate client feedback, complaints, or urgent issues to the appropriate internal teams. Build lasting relationships with commercial and industrial clients through responsive, professional communication. Collaborate closely with the field tech team to prioritize and resolve service needs efficiently. Provide administrative support such as invoicing, scheduling, data entry, and documentation as needed. Assist in tracking service trends and opportunities for improving our customer experience. Qualifications: Prior experience in customer service, dispatch, or administrative roles-preferably in a service-based or facilities industry. Office management experience is a plus. Strong communication skills-verbal and written-with the ability to multitask and remain organized under pressure. Tech-savvy, with comfort using phones, scheduling platforms, CRM systems, and Microsoft Office, QuickBooks, and Excel. A customer-first mindset with a calm, solution-oriented attitude. Ability to learn and follow company procedures while adapting to the needs of each customer. Benefits: 401(k) Retirement Plan with employer matching Weekly Pay Cycle Referral Bonus Program Life & Disability Insurance Options - Basic, Supplemental, Short-Term, and Long-Term Paid Time Off - Including Holidays, Vacation, and Sick Leave Child Care Assistance Paid Training / Apprenticeship Program Company Events - BBQs, parties, fishing trips, ball games, and more Company Vehicle / Car Allowance (if applicable) Monthly Perks - Gift cards etc. Schedule: Full-time, Monday through Friday. Some flexibility may be needed for client support or urgent issues. Work Location: Office-based with occasional site coordination. Local travel may be required if supporting field teams. Equal Opportunity Employer: At Bell Maintenance, you're not just an employee-you're family. We are an equal opportunity employer and celebrate diversity in our workforce. All employment is decided based on qualifications, merit, and business need If you're passionate about creating excellent customer experiences and want to grow with a company that truly values its people, apply now to join Bell Maintenance!

div class="iCIMS_JobContent" h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin: 0in;"span style="color: #333333;"span style="font-size: 14pt; font-family: Calibri, sans-serif;"MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry./span/span/pdiv class="flex flex-grow flex-col max-w-full"div class="min-h-[20px] text-message flex flex-col items-start whitespace-pre-wrap break-words [.text-message+amp;]:mt-5 juice:w-full juice:items-end overflow-x-auto gap-2" data-message-author-role="assistant" data-message-id="102d73c4-303e-4ffc-9dc3-845899355f26" dir="auto"div class="flex w-full flex-col gap-1 juice:empty:hidden juice:first:pt-[3px]"div class="markdown prose w-full break-words dark:prose-invert dark"p style="margin: 0px;" /pp style="margin: 0px;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"We are looking for call center representatives to support our "Get Out the Vote" initiative. In this role, you will make outbound phone calls on behalf of the Republican Party to encourage voter turnout for the presidential election. Ideal candidates will be comfortable representing the Republican Party, have excellent communication skills, be eager to learn, and be highly reliable./span/pp style="margin: 0px;" /pp style="margin: 0in;"span style="color: #333333;"emspan style="font-size: 14pt; font-family: Calibri, sans-serif;"To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test./span/em/span/p/div/div/div/divp style="margin-bottom: 6.0pt;" /p /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" -------------- /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin: 0px;"/p /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" POSITION RESPONSIBILITIES /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin-bottom: 6.0pt;"span style="color: #333333;"strongspan style="font-size: 14.0pt; font-family: 'Calibri',sans-serif;"Key Responsibilities: /span/strong/span/pullispan style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Handle inbound and outbound contacts in a courteous, timely, and professional manner/span/lilispan style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Listen to customers, understand their needs, and resolve customer issues/span/lilispan style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable/span/lilispan style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Follow the processes of the Client program and perform all tasks in a courteous and professional manner/span/lilispan style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Utilize systems and technology to complete account management tasks/span/lilispan style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Accurately document and process customer claims in appropriate systems/span/lilispan style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Follow all required scripts, policies, and procedures/span/lilispan style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Utilize knowledge base and training to accurately answer customer questions/span/lilispan style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Comply with requirements surrounding confidential information and personal information/span/lilispan style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Appropriately escalate customer issues with the managerial team/span/lilispan style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Escalate customer issues to the appropriate staff and managerial for resolution as needed./span/lilispan style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Ensure first call resolution through problems solving and effective call handling /span/lilispan style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes/span/lilispan style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Adhere to all attendance and work schedule requirements /span/li/ul /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" CANDIDATE QUALIFICATIONS /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin: 0in;"span style="font-size: 14pt; font-family: Calibri, sans-serif; color: #333333;"strong WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? /strong/span/pp style="margin: 0in;"span style="font-size: 14pt; font-family: Calibri, sans-serif; color: #333333;"All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:/span/pp style="margin-bottom: 6.0pt;" /pullispan style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Must be 18 years of age or older/span/lilispan style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"High school diploma or equivalent/span/lilispan style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Experience with data-entry utilizing a computer/span/lilispan style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"The ability to read and speak English fluently/span/lilispan style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Have a wired, high-speed internet connection (Download speed of 20Mbps+)/span/lilispan style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Excellent organizational, written, and oral communication skills/span/lilispan style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"The ability to type swiftly and accurately (20+ words a minute)/span/lilispan style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Ability to work regularly scheduled shifts within our hours of operation including the training period. /span/lilispan style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)/span/lilispan style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications/span/lilispan style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Highly reliable with the ability to maintain regular attendance and punctuality/span/lilispan style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"The ability to evaluate, troubleshoot, and follow-up on customer issues/span/lilispan style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"An aptitude for conflict resolution, problem solving and negotiation/span/lilispan style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Must be customer service oriented (empathetic, responsive, patient, and conscientious)/span/lilispan style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Ability to multi-task, stay focused, and self-manage/span/lilispan style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Strong team orientation and customer focus/span/lilispan style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"The ability to thrive in a fast-paced environment where change and ambiguity are prevalent/span/lilispan style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Excellent interpersonal skills and the ability to build relationships with your team and customers/span/li/ulp style="margin: 0in 0in 6.0pt .5in;"span style="color: #333333; font-family: calibri, sans-serif; font-size: 14pt;" /span/pp style="margin: 0in 0in 6.0pt .25in;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"strong Preferred (Not Required)/strong/span/pullispan style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment/span/lilispan style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Work at home experience/span/lilispan style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"State or Federal work experience/span/li/ul /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" COMPENSATION DETAILS /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin: 0px;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"strong WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?/strong/span/pp style="margin: 0px;"span style="font-size: 14pt; color: #333333; font-family: calibri, sans-serif;"At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members./span/pp style="margin: 0px;" /pp style="margin: 0px;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"strong What You Can Expect from MCI:/strongbr/We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:/span/pulli style="color: black;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"strong Paid Time Off/strong: Earn PTO and paid holidays to take the time you need./span/lili style="color: black;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"strong Incentives amp; Rewards/strong: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations-and sometimes even cars!/span/lili style="color: black;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"strong Health Benefits/strong: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location./span/lili style="color: black;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"strong Retirement Savings/strong: Secure your future with retirement savings programs, where available./span/lili style="color: black;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"strong Disability Insurance/strong: Short- and long-term disability coverage is available to help protect you during unexpected challenges./span/lili style="color: black;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"strong Life Insurance/strong: Access life insurance options to safeguard your loved ones./span/lili style="color: black;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"strong Career Growth/strong: With a focus on internal promotions, employees enjoy significant advancement opportunities./span/lili style="color: black;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"strong Paid Training/strong: Learn new skills while earning a paycheck./span/lili style="color: black;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"strong Fun, Engaging Work Environment/strong: Enjoy a team-oriented culture that fosters collaboration and engagement./span/lili style="color: black;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"strong Casual Dress Code/strong: Be comfortable while you work./span/li/ulp style="margin: 0px;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"strong Compensation amp; Benefits that Fit Your Life/strongbr/MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued./span/pp style="margin: 0px;" /pp style="margin: 0px;"span style="font-size: 14pt; color: #333333; font-family: calibri, sans-serif;"If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!/span/p /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" PHYSICAL REQUIREMENTS /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin: 0px;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds./span/p /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" CONDITIONS OF EMPLOYMENT /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin: 0px;"span style="color: #333333;"strongspan style="font-family: calibri, sans-serif; font-size: 14pt;"All MCI Locations/span/strong/span/pullispan style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Must be authorized to work in the country where the job is based./span/li/ulp style="margin: 0px;"span style="color: #333333;"strongspan style="font-family: calibri, sans-serif; font-size: 14pt;"Subject to the program and location of the position/span/strong/span/pullispan style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results./span/lilispan style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Must be willing to submit to drug screening. Job offers are contingent on drug screening results./span/li/ul /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" REASONABLE ACCOMMODATION /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin: 0px;"span style="font-family: calibri, sans-serif;"span style="font-size: 14pt; color: #333333;"Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources./span/span/p /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" EQUAL OPPORTUNITY EMPLOYER /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="color: #0e101a; background: transparent; margin-top: 0pt; margin-bottom: 0pt;"emspan data-preserver-spaces="true" style="color: #333333; background: transparent; margin-top: 0pt; margin-bottom: 0pt; font-family: calibri, sans-serif; font-size: 14pt;"At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment./span/em/pp style="color: #0e101a; background: transparent; margin-top: 0pt; margin-bottom: 0pt;"emspan data-preserver-spaces="true" style="color: #333333; background: transparent; margin-top: 0pt; margin-bottom: 0pt; font-family: calibri, sans-serif; font-size: 14pt;" /span/em/pp style="color: #0e101a; background: transparent; margin-top: 0pt; margin-bottom: 0pt;"emspan style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"span data-preserver-spaces="true" style="background: transparent; margin-top: 0pt; margin-bottom: 0pt;"MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements./span/span/em/pp style="color: #0e101a; background: transparent; margin-top: 0pt; margin-bottom: 0pt;"emspan data-preserver-spaces="true" style="color: #333333; background: transparent; margin-top: 0pt; margin-bottom: 0pt; font-family: calibri, sans-serif; font-size: 14pt;" /span/em/pp style="color: #0e101a; background: transparent; margin-top: 0pt; margin-bottom: 0pt;"emspan style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"span data-preserver-spaces="true" style="background: transparent; margin-top: 0pt; margin-bottom: 0pt;"MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works./span/span/em/p /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" ABOUT MCI (PARENT COMPANY) /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin: 0px;"span style="color: #333333;"span style="font-family: calibri, sans-serif; font-size: 14pt;"MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver

We are looking for a Call Center Representative who will be responsible for delivering exceptional customer service, maximising customer satisfaction, and building and improving customer relationships. The Role: Lose Design, a multi-disciplinary design firm, is seeking a dynamic and organized individual to join our office and help serve existing clients in the area and to expand our services to new clients. We have an exciting opportunity for an experienced Call Center Representative to join the CSR Team. Joining our team as a Call Center Representative, you will be responsible for managing customer enquiries, providing job progress updates to customers, and work scheduling to meet customer requirements and in line with KPIs. This is a highly customer-facing role where you will build relationships with your customers. Responsibilities: Reply to incoming calls from customers including products and service questions and general information. Refer to customer scripts when working through difficult situations. Follow and where possible improve departmental processes and company service standards. Ensure that all databases are kept up-to-date with progressing work and client details. Utilize standard technology such as telephone, e-mail, and web browser to perform job duties. Participate in individual and team training/ meetings to ensure policy and company product knowledge are up to date. Keep track of customer accounts and make updates with new account information as necessary. Provide thorough follow-ups to customer interactions, ensuring customer satisfaction. All other duties and responsibilities as assigned. Required Skills: Excellent customer service skills and attitude. Problem-solving skills. Proficient with office equipment. Attention to detail. Excellent written and verbal skills. Excellent interpersonal skills. Qualifications: Previous work in a customer-facing position. High school diploma, G.E.D. or equivalent. Requirements: Knowledge of Office Suite preferred. Self-motivated and team-orientated. Previous customer service experience. Must have access to reliable transportation. Ability to work as a member of a team. Benefits: Competitive Pay. $30.50 Hourly Career Development. Holidays: 25 days + bank holidays. Pension Scheme. Paid Time Off (PTO). 401(k) fixed contribution. Life Insurance. About Lose Design: At Lose Design, we create SPACES FOR LIFE, which supports the most fundamental human needs to live, work, and play. We approach each project with the needs of both the client and community in mind, which allows for a balance between budget, function, and aesthetics. We work collaboratively and are dedicated to creating a work environment that promotes staff growth and enlightenment in all phases of the design process, expands knowledge of technical proficiencies for each design discipline, and fosters a work environment that extends beyond the office and into the communities where we live.

Please do not respond to direct messages with your personal information. All job applications and your sensitive, personal information should only be submitted via our official job platform. Call Center Representative Internal Position Job Title: Claims Support Specialist Location : Greenville, SC - Onsite 5 days a week. FLSA: Non-exempt Start Date: 7/7/2025 Shift Time: 11-8 pm Job Overview : This position provides support to agents, clients, and customers by adjudicating claims, providing claims status, and resolving or escalating customer issues. Communicate effectively with all levels of the organizations. In executing the duties of the role, claims adjuster will ensure the proper documentation, adjudicate per the terms and conditions of the contract, utilizing available resources, and meet schedule expectations informing management of any changes. Job Responsibilities : Handle claims related calls per work schedule performing within defined metrics Order inspection when applicable Follow proper claims procedures as outlined in training and feedback provided by QA or Supervisor Master understanding of clients, agents, and contract terms and conditions Understand exceptions based upon dealership, agent, or client as noted in system Escalate issues to team lead, supervisor, or managers when unable to de-escalate Notify Supervisor when possible fraud is suspected Participate in all training as required to perform the duties of the role Keep record of the phone call and transmits claim form to Dealership or Repair Facility Drive the status of the claim within the Safe-Guard system Receive documentation and organize by claim number Order an appraisal when claim is over threshold amount or possible fraud Send denial letter to customer and copies dealership if necessary Send missing information letter to customer if document is missing and copies Dealership if necessary Notate the system Adhere to Quality Assurance Guidelines Prior to sending checks out, must ensure premium is first received from Dealership Performs other duties as assigned by the Claims Center Manager or Team Lead PDR handling The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities. Job Requirements : High School Diploma or equivalent combination of education and experience required. College degree preferred. Minimum 3 years of experience in customer service, insurance claims, call/claims center environment. Equivalent combination of education and experience may be considered. Strong computer skills and the ability to troubleshoot and service policy issues Strong interpersonal, analytical and problem-solving skills. Superior verbal/written skills and communications skills. Ability to exercise sound judgment when interacting with customers and vendors Attention to detail and ability to handle complex situations Proficient in Windows and MS-Office Products (Outlook, Word, PowerPoint & Excel) High attention to detail, good punctuation, spelling, mathematical, grammar, analyze complex-detailed reports Must be authorized to work in the U.S Must be able to successfully pass a background check Job Preferences : Experience within Automotive Industry preferred Preferred - two years of experience in a high-volume Call Center Preferred - two years of experience in automotive insurance or warranty claims Preferred - one year of experience with in an automotive repair or tech role Preferred: Bilingual or Trilingual with the ability to read, write and speak English and French in a business setting About Safe-Guard Products International Safe-Guard serves Original Equipment Manufacturers (OEMs), top retailers, and independent agents in the automotive finance and insurance industry with the leading Protection Products Platform. Our platform delivers innovative protection products and solutions that protect consumers from the perils of ownership, while providing Finance &Insurance professionals the tools to ignite scalable and sustainable business growth. Safe-Guard's success is driven by over 850 employees, who serve more than 12,000 dealers and support contract holders across the U.S. and Canada. For 30 years and counting, our team continues to transform the motor vehicle space, earning a stellar reputation from our partners and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of branded product, technology, marketing, and training solutions, and 3) an unwavering commitment to uncomplicated care and customer service. Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.

Date posted: 05/30/2025 Requisition Number: 2025-55329 Business unit: Marketing Location: Simpsonville, South Carolina Areas of interest: Call Center, Inside Sales, Sales Position Type: Full Time SIB120 Our agents earn an hourly base pay of $18.00 along with lucrative commission and incentives for a target hourly earnings of $26.19/hour or $54,471 annually. Top performers can earn $81,000, plus incentives. You may also qualify for free internet, TV and phone services (restrictions do apply). JOB SUMMARY Maximize sales opportunities by effectively answering and handling inbound sales calls in an effort to acquire new customers and solicit existing customers by selling them additional products and services. MAJOR DUTIES AND RESPONSIBILITIES * Actively and consistently support all efforts to simplify and enhance the customer experience. * Establish and maintain a high level of customer satisfaction, professionalism and courtesy during all sales transactions. * Consistently meet or exceed weekly and monthly sales activity goals by utilizing sound telephone based selling techniques. * Respond to inbound sales calls promptly and efficiently, as outlined by the required call handling metrics, to include productive time, schedule adherence, handle time, after call work, etc. * Effectively and efficiently sell products and services to prospective customers and maximize additional revenue from existing customers by selling incremental products and services through use of recommended sales techniques. Identify and maximize upselling and cross selling sales opportunities. * Ability to learn and master order processing billing system regarding all aspects of sales order entry, order inquiries, and other tools and functions as they relate to the inbound sales function. * Have a full understanding of and consistently demonstrate proficiency at explaining all products and services to existing and prospective customers. * Acquire and demonstrate thorough knowledge of competitors' pricing, packaging and products in an effort to discuss side by side comparisons of Charter's and competitors' products and services. * Promote and communicate current marketing campaigns and promotions. * Work with other departments, as necessary, to resolve customer issues. * Perform other duties as required by supervisor. REQUIRED QUALIFICATIONS Required Skills/Abilities and Knowledge * Ability to read, write, speak and understand English * Ability to communicate with customers and colleagues in a clear, straight forward and professional manner * Ability to apply appropriate sales techniques and demonstrate sustained achievement of stated sales goals * Demonstrated computer and consumer electronics skills * Ability to use personal computer and appropriate software applications to include billing system and other role-related tools * Effective verbal and written communication skills * Effective organizational skills * Ability to prioritize and organize effectively * Ability to show judgment and initiative and to accomplish job duties * Demonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone) * Ability to perform job at workstation for prolonged periods of time * Ability to work variable hours; may include weekends, holidays, and split days off Required Education High school diploma or equivalent PREFERRED QUALIFICATIONS Preferred Related Work Experience and Number of Years Call center sales experience preferred - 2 WORKING CONDITIONS Office environment #zrsm2 SIB120 2025-55329 2025 Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture. Apply Now Email Job

Benefits: Bonus based on performance Opportunity for advancement Job SummaryWe are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure. Responsibilities Receive inbound calls and place outbound calls Identify the reason for the customer's call, collect relevant information, and provide solutions Refer to premade scripts for a variety of customer service topics Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Attend trainings to maintain up-to-date skills and knowledge Qualifications High school diploma/GED Previous experience as a Call Center Representative or in a similar role is preferred Excellent phone and verbal communication skills Understanding of active listening techniques Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively Compensation: $14.00 per hour Providers of Superior Gutter Protection in Greenville SC, and the Local Areas Carolina Gutter Helmet & More was founded in 1998, and since then we've made it our mission to provide homeowners with the best and most dependable gutter protection in Greenville SC, and the surrounding areas. Specific company accomplishments include: Successfully expanding our service territory Adding more employees to our ranks Acquiring additional products from the industry's most reputable brands and manufacturers Representing a variety of lines for windows, sunshades, and retractable awnings Every aspect of our business is geared towards taking care of our customer's homes. We want our customers to have the absolute best looking homes, and we want them to be completely satisfied with all of the work we perform as well. We go to every length to ensure that we are giving nothing but the best gutter protection services, at the best price possible, without compromising on quality. Our employees are well trained, attentive to detail, and fully insured. We have earned an A+ rating through the Better Business Bureau of Asheville and are active members of the Asheville Chamber of Commerce. Our office is located at 137 Red Mountain School Road, Mill Spring, North Carolina 28756, with corporate offices in Greer, South Carolina. We service the entire Western North Carolina area.

The Kingston Resorts is a 145-acre oceanfront resort on the north-end of Myrtle Beach. Less than 2 miles from Tanger Outlets and a short 20-minute trip to Broadway at the Beach. This resort is home to the Hilton Myrtle Beach Resort, Embassy Suites Myrtle Beach, Kingston Plantation Condos, and Royale Palms. This means many opportunities to help you grow your career to the next level. As a Reservation Agent, you would be responsible for booking hotel rooms for guests. This includes answering inquiries about room availability, pricing, and amenities, as well as processing reservations and payments. Responsibilities * Responsible for answering calls, returning calls, emails and voicemails. Assisting guest(s) in booking reservations, by providing superior property knowledge. * Audits OnQ PM for reservations accuracy. Looks for special requests, coding issues and billing requirements. * Reviews actualized rooms for potential errors. * Reviews group pick up, assists in ensuring proper availability. Monitors and charges No Shows and Late Cancels daily. * Reviews and audits third parties and consolidate. * Assists management by booking transient reservations. * Performs other duties as directed by the Reservations Manager. * Assist with Front Desk operations as needed. * Initiate and prepare reports as needed. * Assist in other administrative duties as needed. If you believe hospitality and a friendly smile are your strengths, we want to talk to you! This is a full-time, year-round position working at the Embassy Suites. 1st shift schedule is required, including holidays. We offer PTO, Health Benefit Plans, 401(k) & Company Match, Life Insurance, Maternity/Paternity Leave, Educational Assistance, Free Lunch, Free Health Club Membership and discounted travel program benefits for team members and their family, plus more! EOE / AA / M / F / Veterans / Disabled / Drug Free Workplace Job Type: Full-time

The Kingston Resorts is a 145-acre oceanfront resort on the north-end of Myrtle Beach. Less than 2 miles from Tanger Outlets and a short 20-minute trip to Broadway at the Beach. This resort is home to the Hilton Myrtle Beach Resort, Embassy Suites Myrtle Beach, Kingston Plantation Condos, and Royale Palms. This means many opportunities to help you grow your career to the next level. As a Reservation Agent, you would be responsible for booking hotel rooms for guests. This includes answering inquiries about room availability, pricing, and amenities, as well as processing reservations and payments. Responsibilities Responsible for answering calls, returning calls, emails and voicemails. Assisting guest(s) in booking reservations, by providing superior property knowledge. Audits OnQ PM for reservations accuracy. Looks for special requests, coding issues and billing requirements. Reviews actualized rooms for potential errors. Reviews group pick up, assists in ensuring proper availability. Monitors and charges No Shows and Late Cancels daily. Reviews and audits third parties and consolidate. Assists management by booking transient reservations. Performs other duties as directed by the Reservations Manager. Assist with Front Desk operations as needed. Initiate and prepare reports as needed. Assist in other administrative duties as needed. If you believe hospitality and a friendly smile are your strengths, we want to talk to you! This is a full-time, year-round position working at the Embassy Suites. 1st shift schedule is required, including holidays. We offer PTO, Health Benefit Plans, 401(k) & Company Match, Life Insurance, Maternity/Paternity Leave, Educational Assistance, Free Lunch, Free Health Club Membership and discounted travel program benefits for team members and their family, plus more! EOE / AA / M / F / Veterans / Disabled / Drug Free Workplace Job Type: Full-time

The Clinical Call Center Representative provides patient services for patients who initiate a call related to their health care needs. This includes receiving calls, reviewing charts, prioritizing call backs, and routing calls and or telephone encounters to appropriate clinical staff for response. WHY LRMC: Little River Medical Center is a non-profit community health center within Horry County. At Little River Medical Center, we strive to offer exceptional health services and deliver quality, compassionate care to everyone. We provide a wide range of affordable health and support services for every family. Our mission is to Change Lives and Serve Our Communities. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Assist patients calling in a pleasant and professional manner. * Telephone duties will include assisting patients with scheduling appointments, medication refills, referrals and communicating necessary information to clinical staff and providers. * Strives to retrieve messages and return calls to patients in a timely manner. * Review charts of patients requiring assistance or requesting a call back. * Documents call criteria in EMR within a timely manner. * Maintains a neat/well organized work area. * Attends all training courses as required. * Always maintain patient confidentiality. * Maintains Center confidentiality and Code of Compliance per policy. * Follows established policy and procedures. * Performs other duties, as assigned. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must remain courteous and considerate to patients and associates, possess tact and diplomacy, maintain professional appearance, possess good organization skills, be detailed oriented, be resourceful, be able to handle multiple tasks, be a self-starter and be able to work in a team-oriented environment. EDUCATION and/or EXPERIENCE: * High School diploma or GED. * Certified Clinical Medical Assistant minimum * Worked in medical office clinical setting minimum 2 years. * Bilingual English/Spanish is a plus, but not required. LRMC offers benefits such as: * Medical, Vision & Dental insurance. Health Benefits start on the 1st of the month following the start date. * Employer matched 403B Retirement Plan. * Paid Vacation time, Sick time, & Holiday's. As well as paid qualifying Administrative Leave. * Employer Paid Health Benefits: Life / AD&D Policies, Short/Long Term Disability, and an Employee Assistant Plan.

The Jeffcoat Firm is committed to helping everyday people in crisis, and CEO Michael Jeffcoat's mission is to provide unmatched legal services to people in South Carolina. The employees of The Jeffcoat Firm are ambitious, resilient, self-starters with a passion for taking excellent care of clients and each other. As the Supervising New Client Specialist, you will provide potential clients with an exceptional intake experience. This role encompasses customer service, sales, and administrative duties. What you'll be doing: Establish, collaborate, and implement The Jeffcoat Firm's best practices with unrelenting consistency throughout the Sales and Marketing Departments. Be a managerial contact and resource for the New Client Specialist Team, helping to perform and maintain supervisory functions of the team including but not limited to performance management, timecard, and time off management. Maintain and audit Key Performance Indicators (KPIs) for all team members. Adjusting training for each member and implementing leadership and discipline to exceed minimum goals. Evaluate New Client Specialist Employees through periodic Performance Reviews, and when necessary, establish discipline through Performance Improvement Plans for those team members. Create training plans for new and existing team members. Offer feedback to our after-hours team and be available for questions to bolster their ability to engage with our clients, potential clients, and friends of the Firm. Interview prospective clients by phone and email to become familiar with their cases. Set the tone and the pace of inbound phone calls. Evaluate prospective clients' claims to determine whether they're in line with the areas of practice and experience of the firm. Onboard new clients by filling out the necessary paperwork and putting together initial case files. Enter client information into Litify. Follow instructions and compliance with policies and procedures. Attends required morning and monthly meetings. Performs other job duties and responsibilities as assigned. Who you are: Minimum of High School Diploma or equivalent. Bachelors degree preferred but not required. Minimum of 5 years' customer service experience is required. Minimum of 2 years' supervisory experience in a corporate environment is required. Familiarity with state and federal court procedures and rules. Strong interpersonal, communication, and writing skills. Ability to work independently and manage multiple priorities in a fast-paced environment. Excellent attention to detail and accuracy. Proficiency in Microsoft Office required. Experience with Litify Why you'll love it here: Enjoy a comprehensive benefits package including medical, dental, and vision coverage. Take advantage of parental leave & a 401k plan with an employer contribution. Recharge with our generous vacation policy, including 12 paid holidays. Our Firm believes in making our community a better place and paying all successes forward. We offer 8 hours of volunteer time off per quarter. We provide supportive leadership, expect accountability and transparency, and focus on outreach. preferred. Reliable transportation is required. Requirements: 8:30AM-5:30PM Monday - Friday The Jeffcoat Firm is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact Talent Acquisitions at **************************.

MISSION STATEMENT Going Coastal Transportation provides professional ground transportation. Building on the fundamentals of hospitality and privacy, we provide the ideal transportation experience for travelers, vacationers, and executives. The primary focus of each Going Coastal employee is taking the stress of travel away from our clients and providing them with safety and security as we pay attention to every detail, no matter how large or small the job is. POSITION SUMMARY It is the primary responsibility of the reservationist and dispatcher to provide excellent customer service to our clients and chauffeurs as they facilitate the reservations and dispatch processes. All duties are to be performed in accordance with company policies, practices and procedures. KEY RESPONSIBILITIES Efficient scheduling of trips and effective communication to ensure flawless execution of client's needs and optimal use of company vehicles and chauffeurs Actively observe dispatch grid to ensure chauffeurs updates and routes will allow them to continue onto the next job in a timely manner Courteously and energetically answer phones, respond to client questions and concerns, book reservations and respond to emails Manage affiliate portals to include emails and calls; loading, updating, and confirming pending and active jobs Add value to, and assist with, reaching company goals by taking ownership in your position, and assisting with other responsibilities as needed REQUIRED KNOWLEDGE & SKILLS Excellent customer service and ability to work under pressure required Ability to sit for extended periods required Attention to detail required Geographical knowledge of the Charleston area, attractions, and history Solid proficiency in English EDUCATION/EXPERIENCE/CERTIFICATION/LICENSURE Education: High School Diploma or equivalent preferred Experience: 1-3 years related experience preferred Certification/Licensure: N/A