Front Desk Agent Jobs in Schaumburg, IL

What We Need Corpay is currently looking to hire a Reservation Specialist within our Lodging division. This position falls under our CLC line of business and is located in Schaumburg, IL. In this role, you will be responsible for the timely and efficient handling of inbound inquiries, to source hotel and transportation needs of clients and their crew. The Reservation Specialist will support the associated clients with a variety of different issue system related in an efficient and timely manner by taking ownership of each case from beginning to end; and will liaise with other departments to ensure swift and consistent problem resolution. You will report directly to Jason Stockdale and regularly collaborate with the related team(s)/department(s)]. How We Work As a Reservation Specialist you will be expected to work in onsite with our client's office in Schaumburg, IL. Corpay will set you up for success by providing: * Assigned workspace in Schaumburg IL. * Company-issued equipment * Formal, hands-on training Role Responsibilities The responsibilities of the role will include: * Receiving inbound inquiries to source hotel, transportation and travel needs of clients for their crew and management * Ensuring Reservations consistency and execution between multiple systems and channels utilized in the booking process * Obtaining, evaluating, and providing accommodations and transportation according to client guideline, requirements and SOPs, * Effectively utilizing all Customer Service tools and technology to process, track and report transaction * Professionally responding to all clients and/or vendors and escalate issues, complaints or service disruptions according to procedures, * Updating and maintaining company database with client transactions and sourcing inventories * Providing continual feedback on customer service processes and * Interacting with internal departments, * Supporting other duties/projects as needed * Preferred: travel to Florida for our when our client Florida Power & Light requested our staff to be present. Qualifications & Skills * Passion for customer service and must have relevant work experience * Fluency in English and preferably one/two more languages * Excellent mental capacity to make quick, smart, and rational decisions using common sense and positive attitude * Effective communication skills and great listening skills * Commitment to continuous improvements, changes and has a willingness to learn * Thinks creativity and strong analytical and problem-solving skills * Self-motivated and able to work independently and as part of a team * Excellent negotiations skills using different channels and methods of communications (phone or email) * Excellent interpersonal and client relationship skills * Ability to work in a call center / service desk environment * Powerful verbal and written communication skills * Ability to handle multiple tasks, priorities under pressures and challenging interactions in a high-volume, fast-paced, and target-based environment * Ability to follow complex and dynamic Standard Operating Procedures (SOPs) * Ability to manage and provide feedback to all types of individuals * Proficient with Microsoft Office (Word, Excel, Outlook) * Must be able to work flexible hours, including early mornings, late evenings, night, weekends and national holidays * High School Diploma or higher qualification is required * One year experience of hotel/travel or similar industry experience * Fluent in English (required) and at least one more language (Italian, German, French, Spanish is preferred This salary range is provided for locations which require such disclosure. Where a position or applicant may fall in a particular wage range varies depending on a number of factors, including but not limited to skill sets, experience, training, licensure and certifications (if applicable), and other business and organization needs. The disclosed range has not been adjusted for the applicable geographic markets. At Corpay, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. An estimate of the minimum and maximum salary range is $15.00 - $17.00. Benefits & Perks * Medical, Dental & Vision benefits available the 1st month after hire * Automatic enrollment into our 401k plan (subject to eligibility requirements) * Virtual fitness classes offered company-wide * Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time * Employee discounts with major providers (i.e. wireless, gym, car rental, etc.) * Philanthropic support with both local and national organizations * Fun culture with company-wide contests and prizes Equal Opportunity/Affirmative Action Employer Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency #LI-KP2 #INDOPS #LI-Onsite Other details * Job Family Customer Service * Pay Type Hourly * Employment Indicator Employee Apply Now * Schaumburg, IL, USA

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels across the United States. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our culture is focused on connecting our guests with exceptional experiences. We are people-focused, data-driven, and accountable-to our guests and our clients. Summary: The Front Desk Agent is the first person who greets guests when they walk into the hotel. They are responsible for distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints. Duties & Responsibilities: Greet and register guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and cater to any guests needs Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements Qualifications: High school Diploma or equivalent Hotel Front Desk experience preferred Experience with hotel reservations software Experience with Microsoft Windows Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Additional benefits may be available Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

divdivdivdivpbr//pp id="is Pasted" style='margin-right:0in;margin-left:0in;font-size: medium;font-family: "Times New Roman", serif;margin: 0in;color: rgb(0, 0, 0);font-style: normal;font-weight: 400;text-indent: 0px;text-decoration: none;text-align: justify;line-height: 32px;'strong Front Desk Agent /strong/pp style="margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px 'Helvetica Neue';"br//pp id="is Pasted" style="margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px 'Helvetica Neue';"strongspan style='font-size: 16px; font-family: "times new roman", serif;'"Join the Atira Hotels Family and Build a Legacy of Hospitality!"/span/strong/pp style="margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px 'Helvetica Neue';"span style='font-size: 16px; font-family: "times new roman", serif;'br//span/pp style='margin-right:0in;margin-left:0in;font-size: medium;font-family: "Times New Roman", serif;margin: 0in;color: rgb(0, 0, 0);font-style: normal;font-weight: 400;text-indent: 0px;text-decoration: none;text-align: justify;line-height: 32px;'span style='font-size: 16px; font-family: "times new roman", serif;'strong Job Details/strong/span/pul style="list-style-type: disc;margin-left: -0.25in;"li style='font-size: 16px; font-family: "times new roman", serif;'strong Work Location:/strong span id="is Pasted" style="color: rgb(31, 31, 31); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 500; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;"Courtyard Chicago Elmhurst, span id="is Pasted" style="color: rgb(31, 31, 31); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;"370 IL-83, Elmhurst, IL 60126/span/span/lili style='font-size: 16px; font-family: "times new roman", serif;'strong Job Type:/strong Full-time/lili style='font-size: 16px; font-family: "times new roman", serif;'strong Pay:/strong $16 - $18 per hour/lili style='font-size: 16px; font-family: "times new roman", serif;'strong Schedule:/strong span id="is Pasted" style="caret-color: rgb(33, 33, 33); color: rgb(33, 33, 33); font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(243, 247, 251); text-decoration: none; float: none; display: inline !important;"7 days a week 6.00am - 2.00pm or 2.00pm to 10.00pm/span/li/ulp style='margin-right:0in;margin-left:0in;font-size: medium;font-family: "Times New Roman", serif;margin: 0in;color: rgb(0, 0, 0);font-style: normal;font-weight: 400;text-indent: 0px;text-decoration: none;text-align: justify;line-height: 32px;'span style='font-size: 16px; font-family: "times new roman", serif;'strong Job Overview/strong/span/pp style='margin-right:0in;margin-left:0in;font-size: medium;font-family: "Times New Roman", serif;margin: 0in;color: rgb(0, 0, 0);font-style: normal;font-weight: 400;text-indent: 0px;text-decoration: none;text-align: justify;line-height: 32px;'span style='font-size: 16px; font-family: "times new roman", serif;'The Front Desk Agent is responsible for providing excellent customer service, managing reservations, and maintaining professional relationships with guests. This role involves various clerical duties and requires prompt and courteous resolution of customer inquiries and issues./span/pp style='margin-right:0in;margin-left:0in;font-size: medium;font-family: "Times New Roman", serif;margin: 0in;color: rgb(0, 0, 0);font-style: normal;font-weight: 400;text-indent: 0px;text-decoration: none;text-align: justify;line-height: 32px;'span style='font-size: 16px; font-family: "times new roman", serif;'strong Key Responsibilities/strong/span/pul style="margin-bottom: 0in;color: rgb(0, 0, 0);font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;text-decoration: none;" type="disc"li style='margin: 0in; font-size: 16px; font-family: "times new roman", serif; text-align: justify; line-height: 200%;'strong Reservation Management:/strongul style="margin-bottom: 0in; font-size: initial; font-family: initial;" type="circle"li style='margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 16px; font-family: "times new roman", serif; text-align: justify; line-height: 200%;'Receive and process reservations via phone, fax, and mail./lili style='margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 16px; font-family: "times new roman", serif; text-align: justify; line-height: 200%;'Enter reservations into the computer system and provide additional information./lili style='margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 16px; font-family: "times new roman", serif; text-align: justify; line-height: 200%;'Verify pricing, discounts, and billing information, and notify customers of room features and availability./lili style='margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 16px; font-family: "times new roman", serif; text-align: justify; line-height: 200%;'Maintain reservation files and resolve related problems./lili style='margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 16px; font-family: "times new roman", serif; text-align: justify; line-height: 200%;'span style="color: rgb(51, 51, 51);"Understanding of basic hotel operations, including reservations, guest check-ins and check-outs, and customer service protocols./span/li/ul/lili style='margin: 0in; font-size: 16px; font-family: "times new roman", serif; text-align: justify; line-height: 200%;'strong Customer Service:/strongul style="margin-bottom: 0in; font-size: initial; font-family: initial;" type="circle"li style='margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 16px; font-family: "times new roman", serif; text-align: justify; line-height: 200%;'Check in and out guests efficiently./lili style='margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 16px; font-family: "times new roman", serif; text-align: justify; line-height: 200%;'Process customer payments and post applicable charges./lili style='margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 16px; font-family: "times new roman", serif; text-align: justify; line-height: 200%;'Inform customers of credit holds and conduct customer surveys./lili style='margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 16px; font-family: "times new roman", serif; text-align: justify; line-height: 200%;'Interact with guests regarding their stay, resolving questions, requests, and problems promptly and courteously./lili style='margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 16px; font-family: "times new roman", serif; text-align: justify; line-height: 200%;'Keep customers informed of company policies, procedures, and account statuses./li/ul/lili style='margin: 0in; font-size: 16px; font-family: "times new roman", serif; text-align: justify; line-height: 200%;'strong Professional Relations:/strongul style="margin-bottom: 0in; font-size: initial; font-family: initial;" type="circle"li style='margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 16px; font-family: "times new roman", serif; text-align: justify; line-height: 200%;'Maintain the company's professional reputation by providing superior customer service./lili style='margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 16px; font-family: "times new roman", serif; text-align: justify; line-height: 200%;'Assist and support area personnel as needed./lili style='margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 16px; font-family: "times new roman", serif; text-align: justify; line-height: 200%;'Coordinate with the Accounting Department regarding customer credit status./lili style='margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 16px; font-family: "times new roman", serif; text-align: justify; line-height: 200%;'Keep management informed of area activities and significant problems./lili style='margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 16px; font-family: "times new roman", serif; text-align: justify; line-height: 200%;'Effective working relations with company personnel./lili style='margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 16px; font-family: "times new roman", serif; text-align: justify; line-height: 200%;'Safeguard guest information, including but not limited to: Personal information, address, room numbers, credit card numbers, etc. /li/ul/lili style='margin: 0in; font-size: 16px; font-family: "times new roman", serif; text-align: justify; line-height: 200%;'Perform any other tasks/duties as assigned by the manager/ supervisor./li/ulp style='margin-right:0in;margin-left:0in;font-size: medium;font-family: "Times New Roman", serif;margin: 0in;color: rgb(0, 0, 0);font-style: normal;font-weight: 400;text-indent: 0px;text-decoration: none;text-align: justify;line-height: 32px;'span style='font-size: 16px; font-family: "times new roman", serif;'strong Qualifications/strong/span/pul style="margin-bottom: 0in;color: rgb(0, 0, 0);font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;text-decoration: none;" type="disc"li style='margin: 0in; font-size: 16px; font-family: "times new roman", serif; text-align: justify; line-height: 200%;'strong Education/Certification:/strong High school graduate or equivalent./lili style='margin: 0in; font-size: 16px; font-family: "times new roman", serif; text-align: justify; line-height: 200%;'strong Experience:/strong Customer service and data entry experience preferred./lili style='margin: 0in; font-size: 16px; font-family: "times new roman", serif; text-align: justify; line-height: 200%;'strong Skills/Abilities:/strongul style="margin-bottom: 0in; font-size: initial; font-family: initial;" type="circle"li style='margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 16px; font-family: "times new roman", serif; text-align: justify; line-height: 200%;'Excellent communication and public relations skills./lili style='margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 16px; font-family: "times new roman", serif; text-align: justify; line-height: 200%;'Well organized and attentive to detail./lili style='margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 16px; font-family: "times new roman", serif; text-align: justify; line-height: 200%;'Willingness to assist others./lili style='margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 16px; font-family: "times new roman", serif; text-align: justify; line-height: 200%;'Strong typing abilities and proficiency with PC, calculator, and office equipment./li/ul/li/ulp style='margin-right:0in;margin-left:0in;font-size: medium;font-family: "Times New Roman", serif;margin: 0in;color: rgb(0, 0, 0);font-style: normal;font-weight: 400;text-indent: 0px;text-decoration: none;text-align: justify;line-height: 32px;'span style='font-size: 16px; font-family: "times new roman", serif;'strong Benefits/strong/span/pul style="margin-bottom: 0in;color: rgb(0, 0, 0);font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;text-decoration: none;" type="disc"li style='margin: 0in; font-size: 16px; font-family: "times new roman", serif; text-align: justify; line-height: 200%;'Accident, critical medical supplement insurance/lili style='margin: 0in; font-size: 16px; font-family: "times new roman", serif; text-align: justify; line-height: 200%;'Dental Insurance/lili style='margin: 0in; font-size: 16px; font-family: "times new roman", serif; text-align: justify; line-height: 200%;'Employee assistance program/lili style='margin: 0in; font-size: 16px; font-family: "times new roman", serif; text-align: justify; line-height: 200%;'Employee hotel room discount/lili style='margin: 0in; font-size: 16px; font-family: "times new roman", serif; text-align: justify; line-height: 200%;'Health insurance/lili style='margin: 0in; font-size: 16px; font-family: "times new roman", serif; text-align: justify; line-height: 200%;'Health savings account/lili style='margin: 0in; font-size: 16px; font-family: "times new roman", serif; text-align: justify; line-height: 200%;'Holiday pay/lili style='margin: 0in; font-size: 16px; font-family: "times new roman", serif; text-align: justify; line-height: 200%;'Life insurance/lili style='margin: 0in; font-size: 16px; font-family: "times new roman", serif; text-align: justify; line-height: 200%;'Long-term disability/lili style='margin: 0in; font-size: 16px; font-family: "times new roman", serif; text-align: justify; line-height: 200%;'Paid time off/lili style='margin: 0in; font-size: 16px; font-family: "times new roman", serif; text-align: justify; line-height: 200%;'Paid training/lili style='margin: 0in; font-size: 16px; font-family: "times new roman", serif; text-align: justify; line-height: 200%;'Professional development assistance/lili style='margin: 0in; font-size: 16px; font-family: "times new roman", serif; text-align: justify; line-height: 200%;'Vision insurance/li/ulp style='margin-right:0in;margin-left:0in;font-size: medium;font-family: "Times New Roman", serif;margin: 0in;color: rgb(0, 0, 0);font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;text-decoration: none;'span style='font-size: 16px; font-family: "times new roman", serif;'strongspan style="font-family: inherit, serif;color: black;border: 1pt windowtext;padding: 0in;"WHY YOU'LL LOVE WORKING WITH US:/span/strong/span/pul style="list-style-type: disc;margin-left: 47px;"li style='font-size: 16px; font-family: "times new roman", serif;'strongspan style="color: black;"Unleash Your Creativity:/span/strongspan style="color: black;" We're all about innovation and fresh ideas. Let your imagination run wild!/span/lili style='font-size: 16px; font-family: "times new roman", serif;'strongspan style="color: black;"Be Authentically You:/span/strongspan style="color: black;" Join a team that values diversity and lets you bring your whole self to work every day./span/lili style='font-size: 16px; font-family: "times new roman", serif;'strongspan style="color: black;"Level Up Your Career:/span/strongspan style="color: black;" Our fast-paced environment is perfect for those who want to advance quickly and seize new opportunities./span/lili style='font-size: 16px; font-family: "times new roman", serif;'strongspan style="color: black;"Feed Your Curiosity:/span/strongspan style="color: black;" With endless learning and development options, you can always stay one step ahead./span/lili style='font-size: 16px; font-family: "times new roman", serif;'strongspan style="color: black;"Prioritize Your Well-being:/span/strongspan style="color: black;" Start day one with fantastic benefits because your health and happiness matter to us./span/li/ulp style='margin-right:0in;margin-left:0in;font-size: medium;font-family: "Times New Roman", serif;margin: 0in 0in 0in 0.5in;color: rgb(0, 0, 0);font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;text-decoration: none;'span style='color: black; border: 1pt windowtext; padding: 0in; font-size: 16px; font-family: "times new roman", serif;' /span/pp style='margin-right:0in;margin-left:0in;font-size: medium;font-family: "Times New Roman", serif;margin: 0in;color: rgb(0, 0, 0);font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;text-decoration: none;'span style='color: black; border: 1pt windowtext; padding: 0in; font-size: 16px; font-family: "times new roman", serif;'If you're still with us, there's only one thing left to do: /spanspan style='color: black; border: 1pt windowtext; padding: 0in; font-size: 16px; font-family: "times new roman", serif;' and become part of something amazing!/span/pp style='margin-right:0in;margin-left:0in;font-size: medium;font-family: "Times New Roman", serif;margin: 0in;color: rgb(0, 0, 0);font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;text-decoration: none;'span style='color: black; border: 1pt windowtext; padding: 0in; font-size: 16px; font-family: "times new roman", serif;' /span/pp style='margin-right:0in;margin-left:0in;font-size: medium;font-family: "Times New Roman", serif;margin: 0in;color: rgb(0, 0, 0);font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;text-decoration: none;'span style='font-size: 16px; font-family: "times new roman", serif;'strongspan style="font-family: inherit, serif;color: black;border: 1pt windowtext;padding: 0in;"Diversity, Equity, Inclusion amp; Equal Employment Opportunity at Atira Hotels:/span/strong/spanspan style='color: black; border: 1pt windowtext; padding: 0in; font-size: 16px; font-family: "times new roman", serif;'br/Atira is dedicated to creating a workplace that is inclusive, diverse, and fair for everyone. We provide equal employment opportunities to all, regardless of characteristics such as race, color, genetic information, creed, national origin, religion, sex, sexual orientation, gender identity, immigration status, ancestry, age, marital status, veteran status, or disability. Our hiring decisions are based on the needs of the business and the merits of each applicant, including their qualifications, experience, skills, availability, cooperation, and job performance./span/pp style='margin-right:0in;margin-left:0in;font-size: medium;font-family: "Times New Roman", serif;margin: 0in;color: rgb(0, 0, 0);font-style: normal;font-weight: 400;text-indent: 0px;text-decoration: none;text-align: justify;line-height: 32px;'span style='font-size: 16px; font-family: "times new roman", serif;' /span/ppbr//p/div/div/div /div

Business Unit: The Peninsula Chicago The Peninsula Chicago is seeking a Reservations Agent to join our team and be an integral part of our guest-focused service. * Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago. * Grow within a diverse multi-outlet property. * Exceptional health benefits package and 401(k) with company match. Key Accountabilities: * Ensure proper operation of all responsibilities of Reservations operations * Knowledgeable and fully adheres to both Peninsula and Forbes standards. * Maintain consistency in performance in accordance with both Peninsula and Forbes standards * Communicate with all departments to create a guest centric experience * Be in full compliance with Head Office database requirements * Ensure efficient operation of the Reservations responsibilities with efficient handover General Requirements: * 2 years of room Reservations experience in luxury property ideal * Knowledge of PMS/Opera and some knowledge in Housekeeping department preferred * Ability to deal with a high level of work demand and pressure, individual must have great organization skills. * Excellent command of written and spoken English Benefits We Offer: * 10 vacation days per year * 9 paid holiday days per year * 5 Chicago Paid Sick Leave days per year * 5 Chicago Paid Leave days per year * Complimentary employee meals * Discounted parking * Discounted and complimentary room nights at The Peninsula Hotels * 50% restaurant discount * 50% discount on spa services * 25% discount on spa retail * 80% company-paid medical, dental and vision coverage * Complimentary life insurance * Complimentary long-term disability * Retirement plan with 5% company match We are delighted to receive your resume for further consideration. As we anticipate a large number of applications, we look forward to connecting with candidates that meet our various role qualifications. To be considered for the position, you must have work authorization in the United States. The salary range for this position is $23-26/hr. FOLLOW US Nearest Major Market: Chicago Job Segment: Housekeeping, Hospitality

The Peninsula Chicago is seeking a Reservations Agent to join our team and be an integral part of our guest-focused service. Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago. Grow within a diverse multi-outlet property. Exceptional health benefits package and 401(k) with company match. Key Accountabilities: Ensure proper operation of all responsibilities of Reservations operations Knowledgeable and fully adheres to both Peninsula and Forbes standards. Maintain consistency in performance in accordance with both Peninsula and Forbes standards Communicate with all departments to create a guest centric experience Be in full compliance with Head Office database requirements Ensure efficient operation of the Reservations responsibilities with efficient handover General Requirements: 2 years of room Reservations experience in luxury property ideal Knowledge of PMS/Opera and some knowledge in Housekeeping department preferred Ability to deal with a high level of work demand and pressure, individual must have great organization skills. Excellent command of written and spoken English Benefits We Offer: 10 vacation days per year 9 paid holiday days per year 5 Chicago Paid Sick Leave days per year 5 Chicago Paid Leave days per year Complimentary employee meals Discounted parking Discounted and complimentary room nights at The Peninsula Hotels 50% restaurant discount 50% discount on spa services 25% discount on spa retail 80% company-paid medical, dental and vision coverage Complimentary life insurance Complimentary long-term disability Retirement plan with 5% company match We are delighted to receive your resume for further consideration. As we anticipate a large number of applications, we look forward to connecting with candidates that meet our various role qualifications. To be considered for the position, you must have work authorization in the United States. The salary range for this position is $23-26/hr.

Join our dynamic team and immerse yourself in an environment that's all about support, fun, and creating unforgettable memories that last a lifetime! We firmly believe that while things may fade, experiences are forever priceless. Explore a world of growth opportunities, top-notch training, enticing company perks, and the flexibility of working hours tailored to your lifestyle. You'll embark on a thrilling journey, orchestrating and planning dream vacations for our clients. Dive into the excitement of collaborating with an incredible team, utilizing data analysis to stay ahead of travel trends, and ensuring every client experience is nothing short of exceptional. If you're a self-starter who thrives in a fast-paced, challenging environment, this could be your dream business. Responsibilities: Effortlessly collect traveler information Safeguard client information with the utmost confidentiality Seamlessly process deposits and payments Verify names and addresses with precision Maintain up-to-date client contact information Stay abreast of the latest travel restrictions Embark on this journey with us! If you're 18 years or older, residing in the United States, Mexico, United Kingdom or Australia, and equipped with a smartphone or computer with reliable internet, we want you on our team! Indulge in a flexible schedule with fantastic benefits! Whether you're seeking a full-time or part-time role, relish in discounts, flexible hours, and professional development assistance. Your adventure begins now! We're seeking enthusiastic individuals comfortable working with minimal supervision. If you're eager to learn, be coachable, and become a vital part of our incredible team, don't miss out on this opportunity!

div class="col-md-7 job-content min_height_300 vega-col-6" div class="margin_bottom_20" test-id="**********" p style="margin-bottom:5.75pt;text-align:center;line-height:15.1pt;background-size:initial;"strongspan Our name embraces the Maverick spirit of substance over form, brining creativity and talent of inspired individuals together to accomplish great things./span/strong/p pstrong Our Newly opened Delta by Marriott Chicago Willowbrook is currently looking for a Front Office/Guest Service Associate./strong/p pstrongspan style="text-decoration:underline;"span POSITION/PURPOSE/span/span/strong/p pspan The Front Office / Guest Service Associate is responsible for providing attentive, courteous and efficient service to all guests during check-in and checkout and throughout their stay, in the hotel's continuing effort to deliver outstanding guest service and financial profitability. /span/p pspan /span/p pstrongspan style="text-decoration:underline;"span ESSENTIAL DUTIES AND RESPONSIBILITIES/span/span/strong/p pemspan The following represents a list of essential duties and responsibilities; other duties may be assigned as required./span/em/p pspan /span/p pspan• Greet, check-in and checkout guests approaching the Front Desk in a friendly, efficient and courteous manner and in accordance with company, hotel and brand standards. /span/p pspan• As needed, assist with scheduling, hiring and training front desk employees. /span/p pspan• Monitors, coaches, and evaluates guest service representatives and night auditors. /span/p pspan• Answer guest inquiries about hotel services, facilities, restaurants, transportation, entertainment and hours of operation in a timely manner. /span/p pspan• Resolves guest challenges and takes appropriate action to ensure 100% guest satisfaction. /span/p pspan•span /span/spanspan Build rapport with rewards members, distinguished visitors; escort guests to rooms, make welfare calls, encourage feedback throughout their stay. /span/p pspan•span Id/span/spanspanentify, solicit and sign up potential reward members (if applicable). /span/p pspan• Maintain and market promotions and guest programs. /span/p pspan• Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. /span/p pspan• Follow all cash handling and credit policies. /span/p pspan• Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. /span/p pspan• Always Use proper two-way radio and phone etiquette when communicating with other employees. /span/p pspan• Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. /span/p pspan• Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. /span/p pspan• Complete a bucket check, room rate verification report, and housekeeping report. /span/p pspan• Balance and prepare individual paperwork for closing of shift according to hotel standards. /span/p pspan• Maintain a clean work area. /span/p pspan• Assist guests with safe deposit boxes. /span/p pspan• Review Front Office log daily. /span/p pspan• Be aware of all rates, packages, special promotions and closed out/restricted dates as listed. /span/p pspan• Be familiar with all in-house groups. /span/p pspan• Have knowledge of emergency procedures and assist when needed. /span/p pspan• Fill in and support coworkers and team as needed to ensure efficient operation. /span/p pspan• Perform duties, special assignments and projects as requested by management. /span/p p /p pspan /spanspan style="text-decoration:underline;"span Education amp; Experience/span/spanspan:/span/p pspan• High School diploma/GED or equivalent education/experience required. /span/p pspan• Experience in a hotel or a related field preferred. /span/p pspan• 2+ years of front desk experience required. /span/p pspan• Computer experience with basic proficiency in Microsoft office and hotel property management systems required. /span/p /div div class="align_center margin_bottom_10 font_bolder eeo_highlight" test-id="2201704288" Maverick Hotels and Restaurants- HOTELS is an EEO employer - M/F/Vets/Disabled /div div class="border_top eee font_12 padding_10 padding_left_0 padding_right_0" a class="vega-default-link" href="********************************** class="icon-briefcase"/ispan class="padding_left_5" test-id="556872905"View all jobs at this company/span/a /div /div

div class="job-preview-details" div class="vertical-padding" div Part-time/div /div div class="job-listing-header"Description/div divp JOB SUMMARY/pp Attend to guests' needs, including, but not limited to, registration, checkout and cashiering./ppbr//pp ESSENTIAL FUNCTIONS/pulli Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote the Hotel's Reward Program and provide recognition and benefits to all present members./lili Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests. /lili Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested./lili Arrive at workplace on time in full uniform prepared with tools and all equipment needed for service. Review current day's expected arrivals and check all VIP and special request reservations to ensure that they are pre-registered, blocked properly and other departments are notified of room assignment. Review the daily room availability and inform staff. Check status of departures on a daily basis. Relay all pertinent information to front desk agents, telecommunications, the following shift supervisor, and the Front Office Manager. /lili Ensure all necessary reports and forms are completed daily./li/ulpbr//pp SUPPORTIVE FUNCTIONS /pp In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel. /pulli Assist concierge in handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions./lili Book reservations for those guests who approach the Front Desk./li/ulpbr//p/div div class="job-listing-header"Requirements/div div data-bind="html: Job.Requirements"pSPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITIES/pp The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities./pulli Must be able to read and write to facilitate the communication process. /lili Requires good communication skills, both verbal and written. /lili Extensive knowledge of the hotel, its services and facilities./lili Must have excellent customer relations skills and leadership capability. /lili Must be detail oriented with outstanding organizational and communication skills./lili Must have excellent leadership capability and customer relations skills./lili Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems./li/ulpbr//pp PHYSICAL DEMANDS/pulli Must be able to stand and exert well-paced ability for up to 4 hours in length./lili Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis./lili Must be able to exert well-paced ability in limited space./lili Must be able to lift up to 15 lbs. occasionally./lili Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity./lili Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees./lili Ability to spend extended lengths of time viewing a computer screen./lili Vision occurs continuously with the most common visual functions being those of near vision and depth perception./lili Requires manual dexterity to use and operate all necessary equipment. /lili Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed. /li/ulpbr//pp AVAILABILITY/pp This company operates seven days a week, 24 hours a day. At times it may be necessary to move you from your accustomed work day, to include Holidays, or time of work if business or task assignments demand. In addition, it should be understood that business needs determines the amount of hours that you work./ppbr//p/div /div

**MUST HAVE PREVIOUS DENTAL EXPERIENCE** We are looking for a qualified full-time Front Desk to act as the first point of contact for patients in our Dental office! The right applicant will have experience greeting patients, verifying insurance and personal information, answering questions and directing patients until they are met by the Dental Assistant. Front Desk is responsible for general administrative tasks associated with the efficient running of the office. Responsibilities Greet patients and check guests in according to established office protocols and verify and update patient information Move patients through appointments as scheduled and schedule appointments ensuring patients are attended to on time Collect payments from patients at time of treatment and Inform patients of financial treatment plan options Manage inbound and outbound calls in a timely manner Requirements Previous administrative work in a dental office is required Positive attitude and enthusiasm for the workday Excellent customer service skills with an outgoing, people friendly personality The ideal applicant will display and demonstrate excellent communication skills with staff and patients Desire to learn new skills and expand your potential Schedule is Monday - Saturday, with one day off Compensation Package and Benefits Compensation will be comprised of a base salary that is commensurate with experience Full Medical Insurance with BCBS, employer pays on average 66% of premium! Dental/Vision Short Term and Long Term Disability Coverage Life Insurance 401(k) with matching Flexible Spending account and more! Job Type: Full-Time Company Overview United Dental Partners is a very fast-growing Dental Support Organization (DSO) serving multi-specialty dental practices in Chicago and Northwest Indiana. The multi-specialty dental groups we serve collectively care for children and adults and offer general, pediatric, orthodontic and oral surgery care. We work in an energetic environment with phenomenal people who love providing fantastic care for patients and know that our ability to provide consistently great care is underpinned by the personalities and values of the people we hire. Job Type: Full-time Monday-Friday 8:45am-5pm, E/O Saturday 7:45am-2pm

div itemprop="description"section class="job-section" id="st-company Description"divp class="googlejobs-paragraph--empty"/ph2 class="title"Company Description/h2/divdiv class="wysiwyg"pArtech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. /p/div/sectionsection class="job-section" id="st-"divp class="googlejobs-paragraph--empty"/ph2 class="title"Job Description/h2/divdiv class="wysiwyg" itemprop="responsibilities"pbr//ppspanspan·span /span/span/spanspan Performs general clerical functions within the unit (including but not limited to billing, accounts receivable/payable, billing, ordering supplies, filing paperwork, data entry, or taking inventory)/span/p/div/sectionsection class="job-section" id="st-additional Information"divp class="googlejobs-paragraph--empty"/ph2 class="title"Additional Information/h2/divdiv class="wysiwyg" itemprop="incentives"p/ppb If you are interested, please contact:/b/pp/pp Sahil Arora/pp**********/ppsahil. arora ATartechinfo. com/pp/pp/p/div/section/div

Sweet Home for sure… Chicago, the third largest city in the US, is second to none with its stunning architecture and lake front beauty. There is something for everyone in Chi-Town; world class music, theater, dining, museums, sports and shopping to name a few. The 4 star Omni Chicago sits on the world famous Mag Mile amongst high end retail stores and close to many of the most popular tourist attractions in Chicago. We are known for our quality and exceptional service. We only hire only the best to ensure we continue our longstanding tradition. Omni Chicago's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Chicago Hotel's commitment to serve our associates and nurture their growth has led to the company's highest rating in associate satisfaction and an impressive internal promotion rate. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Chicago Hotel may be your perfect match. Job Description The Guest Service Agent provides assistance and services for guests, as well as the hotel, in order to ensure pleasurable accommodations. Salary for this position: $25.95/hour. Upon meeting eligibility requirements Full Time Associates at Omni Chicago Hotel are entitled to elect the following benefits: Medical, Dental, Vision and other healthcare benefits, Paid Maternity Leave, Pre-Tax Commuter Program, 401k, Select Paid Holidays and Paid Leave Accrual. Additional associate benefits offered include discounts at the restaurant, use of hotel fitness center, discounted parking options, discounted rates at other Omni properties, corporate discounts, continued education opportunities and more. Responsibilities Use friendly and appropriate expressions when engaging guests Be able to perform all front desk agent checklists AM, PM and Overnight (if needed) Be able to use the hotel telephone systems Be able to perform all Ideal Services checklists AM, PM, and Overnight (if needed) Follow-up with guest complaints to ensure that any problems are resolved Direct guests to the Front Desk or meeting rooms Assist in the management of hotel guest's amenity program Assist in management and execution of the hotels pre-arrival, during stay and pre-departure calls. Notify the Front Desk and Guest Services of VIP arrivals whenever possible Engage in conversation with as many guests as possible Perform as “backup buddy” in the absence of a loyalty ambassador. Assist in the management of hotels text messaging and email correspondence with guests Attend all designated staff meetings and training sessions Work closely with all operating departments on the execution of our property VIP program. Maintain lobby presence during peak times in an effort to greet guests, escort guests and assist in management of front drive during high demand periods. Assist in the planning and execution of lobby activations during peak demand periods. Complete all tasks assigned by manager Aid guests in locating other areas of the hotel (walk them to destination if possible) Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications Qualifications Previous experience with hotel guest services highly preferred Intermediate Microsoft office experience highly preferred Excellent customer service skills Must have strong communication, presentation, training and organizational skills Maintain a professional business appearance, attitude and performance Must be able to work a flexible schedule including weekends and holidays Ability to stand, sit, walk for extended portions of the work day Ability to lift up to 50lbs Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

Sofitel is the only French luxury hotel brand with a presence on five continents with 120 addresses, in almost 40 countries. Sofitel offers contemporary hotels and resorts adapted to today's more demanding and more versatile consumers who expect and appreciate beauty, quality, and excellence. Each Sofitel property offers a genuine experience of the French “art de vivre.” Our luxurious downtown hotel is a real architectural star in the place where skyscrapers were invented. Guests are invited to discover the finest of everything in the Windy City at our downtown Chicago hotel. Our unique hotel designed by French architect Jean-Paul Viguier is a 32-floor prism of glass featuring stunning views of Lake Michigan and the Chicago skyline. Job Description Joy in each extraordinary experience Guest Services Agent Be ready to elevate your skills and ability. Join our hotel community, and you can surpass your own expectations as well as those of our guests. We will encourage you explore innovative ways to enhance every guest experience, as you continue to master your craft. When you help us to achieve pioneering heights in luxury hospitality, your own excellence will shine through. A career that lets your passion shine First impressions are everything! As a Guest Service Agent, you welcome each new and returning guest with personalized and attentive care; you will set the tone for exceptional service. Here you can take your role beyond checking people in and out. Sharing your knowledge and love of our region, you will anticipate guests' needs and offer recommendations that make their stays even more special. Qualifications What you will bring to the role You will bring a service-focused personality that is essential to delivering exceptional guest experiences working in a guest related role. Excellent communication skills and professional presentation ensure that you convey confidence and competence in every interaction. A collaborative team player and ability to lead with your heart and find creative solutions. Experience working with Opera or a related point of sales system would be an asset. What we Offer Bring passion and dedication to excellence, and we will recognize your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team. Additional Information Compensation and Benefits Compensation: $25.75 per hour Comprehensive Medical, Dental and Vision coverage. Employer Provided Life & Disability Insurance - Additional Voluntary coverage available. Employer provided Short & Long Term Disability. Supplemental Health Plans: Critical Illness, Accident and Legal available. 401(K) retirement saving program with employer matching. Employee Assistance Program & Wellness Benefits Paid Time Off including: Personal Days & Paid Time Off. Select Holidays, Jury Duty & Bereavement Pay Employee Perks, including: exclusive room rate discounts at all properties worldwide, Ventra Transit Benefits, Discounted Pet Insurance and Press Reader Access Complimentary meals in our Heartist Cafe All your information will be kept confidential according to EEO guidelines. Successful candidates must be legally eligible and have current work authorization to work in the United States. Our commitment to Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

The Holiday Inn Gurnee Convention Center is a full-service hotel featuring 210 guest rooms and 10,000 square feet of convention/ conference space. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet all our guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting hotel services, providing a welcome packet and ensuring guest knows location of room Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, making change and processing gift certificates and cards. Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner Handling guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction Job performance must adhere to IHG Standards and Hotel SOP Flexible schedule is required with availability in the mornings, evenings, weekends, and holidays Holiday Inn Gurnee Convention Center is an EEO employer - M/F/Vets/Disabled View all jobs at this company

Job Description , text SP4015 to ************** Staypineapple is a brand of upscale, award-winning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring out-of-the-ordinary experiences for our guests. As we rapidly expand, we are looking for team members who love to make a difference in the lives of others. If you want to be part of a far-from-stuffy company that is dynamic and fun with lots of opportunities, this is the place for you. Who we’re looking for: GUEST SERVICES AGENT We’re about the friendliest company you’ll ever come across—and we need someone to be the face of this as soon as a guest steps into our hotel. Are you happy, outgoing and wear a perma-smile? Then this could be the job for you. In addition to generally spreading joy, you’ll be ensuring guests are receiving great customer service from the time they exit their cab to entering their room and everything in between. What to expect: Here are a few things that will make your days full and rewarding: Completing daily front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and rates and types of available rooms as well as other requests from guests. Assist arriving and departing guests with their luggage to and from guest rooms. Act as a point of reference for guests that require assistance or information and attend to their wishes and requirements. This includes their transportation needs. Acquiring and sharing knowledge of the hotel as well as the surrounding areas, venues and attractions. Your experience and qualifications: High School Diploma or equivalent. Three to six months related experience preferred. Working knowledge of Microsoft Windows and Office. Ability to effectively interact with all hotel guests and team members in a polite and positive manner. Ability to quickly assess situations and create effective resolutions to problems. Possess a passion to provide excellent customer service. Why us? As a growing company, Staypineapple offers plenty of opportunities. If you love making a positive impact on the lives and experiences of others, join our team. Plus, we offer: Excellent pay & benefits (including flexible PTO, medical/dental/vision insurance, 401(k), life insurance, pet insurance, etc.) Hotel discounts Food & Beverage discounts Learning & growth opportunities Special events & celebrations Pay: $23.50 per hour Status: Full Time

Job Details Le Meridien Chicago Oakbrook Center - Oak Brook, IL Full Time High School or Equivalent $18.00 Hourly None AM/PM Hospitality - HotelDescription WHO YOU ARE The Guest Services Agent is responsible for servicing guest needs before, during, and after their stay. They must be knowledgeable of all activities and areas inside of the hotel and in the surrounding area. The Guest Services Agent is responsible for the immediate needs of each guest with follow-through attention throughout their stay in an effort to provide an elevated stay to maintain the highest level of guest satisfaction. WHAT YOU DO Perform all Front Office assigned functions to prepare and execute the ideal experience to guests. Anticipate guests' needs and respond promptly and acknowledge all guests, however busy and regardless of time of day. Responsible for the check-in/check-out of all guests. Maintain the highest quality database of guest history, preferences, and information. Provide quality and genuine service by responding to guests and team members promptly, efficiently, and courteously. Ensure the safety and well-being of guests and co-workers by maintaining a knowledge of crisis and emergency procedures. Ensure inter-departmental communication and cooperation in the interest of better guest satisfaction. Be knowledgeable of the Hotel and surrounding area. Stay current with hotel procedures by attending each pre-shift and departmental meeting set. Ensure standards are maintained at the highest level. Responsible to achieve and maintain a high guest retention ratio and high guest satisfaction scores. Maintain confidentiality of guest information and pertinent hotel data. Keep work area and public areas neat and tidy at all times. Maintain a professional and personable appearance at all times, according to hotel standards. Successfully achieve the hotel's core values of ownership, innovation, craft, respect, and community. All other duties as requested. Qualifications QUALIFICATIONS Minimum two years' experience in a Guest Services position with a full-service hotel. Must have High School diploma or the equivalent. Must be able to perform job functions with attention to detail and speed and accuracy with the ability to remain calm and resolve problems using good judgement. Ability to work effectively with co-workers as part of a team and with minimal supervision. Strong computer skills, including Microsoft Office, Property Management Systems, and other communication platforms. Good reading, writing, and oral proficiency in the English language. Flexibility to work a varied schedule, which may include weekends and holidays. Ability to lift and carry up to 40 pounds on own and up to 100 pounds with assistance. Ability to stand and for entire shift. Requires writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity. Reasonable accommodation(s) may be made through the interactive process when necessary to allow qualified applicants and associates to perform the duties of this position. We are an equal opportunity employer and value diversity. All employment decisions are decided on the basis of qualifications, merit, and business need.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright We are committed to providing you with: An exceptional benefit plan for associates & family members including Medical, Dental, Vision, Short Term and Long Term Disability, Life Insurance, Flexible Spending Account 401K matching program Discounts with our Crescent managed properties in North America for you & your family members along with Marriott Branded Hotel Associate Discounts Employee Assistance Program This position pays between $17 and $18 per hour. What you will be doing: As a Guest Service Expert, you are responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you are responsible for performing the following tasks to the highest standards. Greet guests immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. Complete the registration process by inputting and retrieving information from our system, confirming the guest reservation information including number of guests, number of nights stay and room type. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number. Provide welcome letter and key packet, containing room keys, certificates and discount coupons. Verify and receive authorization for credit cards, handle cash and make change as received. Ensure your assigned house bank is balanced. Ensure you are posting guest room charges and house account charges accurately. Promptly answer guest incoming calls using positive and clear communication. Input comments into the reservations as needed. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Ensure accurate closeout of guest's accounts at time of departure. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Comply with attendance rules and be available to work for your scheduled shifts. Perform any other job-related duties as assigned. What you should bring to the table: At least 1 year experience with hotel front desk operations Excellent communication skills and enthusiasm for guest services Hilton brand experience is preferred

Joining our team means being a part of a culturally diverse, and dynamic group of people. We are focused on creating lasting memories. You will find your work rewarding as YOU make the difference to each of our guests. This is a place where friendships blossom and careers soar. As a company, we continue to grow. We hope you'll grow with us and BECOME A MAVERICK! We have Part time and Full Time available. Guest Service Agent's responsibilities include, but are not limited to; Responsible for overseeing activities of the entire hotel during the shift while mandating the Front Desk. Have one year of hotel, customer service and/or sales experience. * Special consideration will be given to those who exhibit a proven track record of exemplary customer service/sales performance in other business fields with strong leadership abilities, excellent oral and written communication skills, proficient computer skills to include Word, Excel, Adobe and guest, and employee-centric management practices.* Be incredibly friendly, customer-centric, love to smile and have knowledge of the local area. Have good computer skills and brand POS experience. Knowledge of OPERA is a PLUS! Register guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-outs, and VIP arrivals. Greets, registers, and assigns rooms to guests. Answers phone in a prompt, efficient, and friendly manner. Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follows up to ensure guest satisfaction. Uses creative reasoning to overcome guest objections and concerns and to ensure 100% satisfaction. Completes daily paperwork to include cashing out, documenting all adjustments, miscellaneous postings, paid-outs, charges, and check-outs. Assists with sales and marketing efforts as directed by the Director of Sales and General Manager. Provides a professional image at all times through appearance and dress. Executes policies and procedures for the front office, including following rate programs Responds to emergency situations and immediately notifies FOM, Chief Engineer and General Manager, when appropriate Communicates events and issues to the management team Assists in maintaining and safe and secure environment; reports suspicious persons, activities and/or hazardous conditions to upper Management . Reports any unsafe work conditions to Chief Engineer and Front Office Manager. Maintain clean and organized work area. Flexible work schedule to include weekends and holidays Other duties, as assigned by Supervisor or Management We are ab EEO employer SCOUT MVY- CROWNE PLAZA CHICAGO SW- BURR RIDGE is an EEO employer - M/F/Vets/Disabled View all jobs at this company

, text SP4015 to ************** Staypineapple is a brand of upscale, award-winning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring out-of-the-ordinary experiences for our guests. As we rapidly expand, we are looking for team members who love to make a difference in the lives of others. If you want to be part of a far-from-stuffy company that is dynamic and fun with lots of opportunities, this is the place for you. Who we re looking for: GUEST SERVICES AGENT We re about the friendliest company you ll ever come across and we need someone to be the face of this as soon as a guest steps into our hotel. Are you happy, outgoing and wear a perma-smile? Then this could be the job for you. In addition to generally spreading joy, you ll be ensuring guests are receiving great customer service from the time they exit their cab to entering their room and everything in between. What to expect: Here are a few things that will make your days full and rewarding: Completing daily front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and rates and types of available rooms as well as other requests from guests. Assist arriving and departing guests with their luggage to and from guest rooms. Act as a point of reference for guests that require assistance or information and attend to their wishes and requirements. This includes their transportation needs. Acquiring and sharing knowledge of the hotel as well as the surrounding areas, venues and attractions. Your experience and qualifications: High School Diploma or equivalent. Three to six months related experience preferred. Working knowledge of Microsoft Windows and Office. Ability to effectively interact with all hotel guests and team members in a polite and positive manner. Ability to quickly assess situations and create effective resolutions to problems. Possess a passion to provide excellent customer service. Why us? As a growing company, Staypineapple offers plenty of opportunities. If you love making a positive impact on the lives and experiences of others, join our team. Plus, we offer: Excellent pay & benefits (including flexible PTO, medical/dental/vision insurance, 401(k), life insurance, pet insurance, etc.) Hotel discounts Food & Beverage discounts Learning & growth opportunities Special events & celebrations Pay: $23.50 per hour Status: Full Time

Job Description Do you love crafting experiences and memorable moments for every guest? We do! Maxwell Mansion has an exciting opportunity to join our Guest Services team. Come work at the exciting and historic Lake Geneva Maxwell Mansion & Boutique Hotel! Join our team of talented staff and be a part of the most unique and exciting location in Lake Geneva! We are a 28-room upscale boutique hotel with two incredible and distinctive bars and lounges. This role is responsible for cultivating the end-to-end guest experience so that they write 5-star reviews and all their friends want to come to Maxwell. We are looking for a hardworking team member to work 3-5 days a week between the hours of 7am and 11pm; at times, overnight hours might be available. This is a year-round job and is not seasonal. In this role, you will be responsible for various key tasks throughout the property, including but not limited to Ensuring guests rooms are ready for arrival Creating and delivering amenity packages Answering phones, booking reservations Assisting guests with arrival/departure Ensuring the grounds and Mansion are constantly shining, Open/close our outdoor pool on your own after training. This includes water testing, cleaning, and covering/securing the pool. Willing to assist anywhere as needed on the property. Providing transportation in our vintage electric buggy! Must work nights and weekends, be able to lift more than 50 lbs, constantly be on your feet, able to move patio furniture on your own as needed, sit for periods at a desk, be a self-starter, able to work alone, and be a step ahead of your managers and guests needs. This position requires you to have a valid US drivers license, and you must have or will be able to obtain your beverage operators license from the City of Lake Geneva. If you do not have your operators license, we will reimburse the cost of the operators license from the City once your license is issued. Previous hospitality experience working at guest services/front desk is preferred. We offer a competitive benefits package that includes health insurance (if you average over 30 hours per week), PTO, and team member discounts. Full-time team members and their families are offered medical, dental, and vision insurance, of which we contribute a percentage towards the cost of the team members portion of insurance. Our paid time off (PTO) program is for full and part-time year-round team members, where you earn paid time off for every hour you work, starting on your first day. Team members also receive team member and family discounts at Adventure Hospitality locations and partner hotels through Stash Hotel Rewards.