Front Desk Associate Jobs in Attleboro, MA

Job Details Experienced The Beatrice Hotel - Providence, RI Full Time High School $17.00 None Any Hospitality - HotelDescription The Front Desk Agent is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner, by checking guests in and out of the hotel. They provide a welcoming attitude and are proficient in all service questions and requests. Qualifications ESSENTIAL DUTIES AND RESPONSIBILITIES: Approach all encounters with guests and team members in a friendly, service-oriented manner. Maintain regular attendance in compliance with Beatrice standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include a clean, pressed uniform and correct nametag when working. Always comply with Beatrice standards and regulations to encourage safe and efficient hotel operations. Must always be attentive, friendly, helpful, and courteous to all guests, managers, and other team members. Register guests into the hotel in a prompt and courteous manner, using Beatrice Standards and up selling techniques to maximize room rates. Prepare for group check in and out and VIP arrivals; become informed of events/ functions in the hotel during the shift. Check guests out of the hotel; process customer payments according to established policies and procedures. Respond to guest requests promptly; promote hotel services, facilities, and outlets; provide guests with information such as local attractions and directions to increase satisfaction. Resolve minor guest complaints to the satisfaction of the customer; inform supervisor of major problems, complaints, disturbances, or unhappy guests. Book guest reservations or coordinate with reservation center. Handle departmental accounting of monies, receipts, guest accounts and other forms of credit; post all charges; complete cashier's report and prepare deposit. Balance bank daily per shift. Follow company policies and procedures. Complete all side work and cleaning duties per COVID standards. Confirm credit and payment method at check in and confirm full payment at check out. Review rooms inventory and House Count for availability and rates. Maintain and understand special guest- VIP programs. Conduct daily bank drop with a witness and according to standards. Run daily arrival report and identify any special requests. Always maintain a clean and organized work area. Maintain proper key control daily. Distribute faxes, packages, and mail to guests for delivery or inform guest of receipt as necessary. Block large group check ins and inform Housekeeping of any changes. Check with Supervisor prior to end of shift. Have thorough knowledge of outside venues and directions to each. Full understanding of the Front Desk system for all guest services. Perform other duties as requested by management. Attend meetings/training as required by management. Education & Experience: High School diploma or equivalent and some customer service experience preferred. Strong Computer skills and some financial knowledge required. Previous hotel experience preferred Physical Demands: Long hours sometimes required, including nights and weekends. Light work-Exerting up to 30 pounds of force occasionally, and /or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to be on your feet throughout the entire shift. Required Competencies Must be able to convey information and ideas clearly, both oral and written. Must work well in stressful, high-pressure situations. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems, as necessary. Must be effective at listening to, understanding, and clarifying concerns and issues raised by team members and guests. Must have the ability to assimilate complex information, data, etc. from disparate sources and consider adjust or modify to meet the constraints of a particular need. Must be able to prioritize departmental functions to meet due dates and deadlines. Must be able to work with and understand financial information and data, and basic arithmetic function.

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets guests when they walk into the hotel. They are responsible for distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints. Duties & Responsibilities: Greet and register guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and cater to any guests needs Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements Qualifications: High school Diploma or equivalent Hotel Front Desk experience preferred Experience with hotel reservations software Experience with Microsoft Windows Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Additional benefits may be available Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************ Job Description: • Receiving/Directing visitors • Operate multiple phone lines • Maintain a neat and presentable reception area • Coordinate daily meeting room set-up/break-down based on Outlook • Assist with catering orders for internal functions/meetings • Assist with office supply orders • Assist with shipping/receiving as needed • Prep outgoing FedEx labels online as needed • Perform facilities support as needed • Work with building security and visitor access • Typing, filing, sorting, mail/faxing and research duties Human Resources • Distribute daily interview schedules and resumes • Welcome interviewers/offer hot or cold beverages • Administer proper release forms before candidate starts email • Work with recruiters on booking travel/hotel for out of town candidates • Schedule lunch meetings for appropriate interviews • File resumes, schedules and NDA • Assist with the preparation of new hire packets Skill Requirements: • Excellent written and verbal skills. • Detail oriented, computer literate, excellent communication and interaction skills. • Ability to use Microsoft Excel, Word, PowerPoint and Outlook • Ability to work independently and meet goals/objectives with minimal supervision. • Self-starter, intuitive and perceptive. • Positive attitude and professional image Additional Information To discuss on this opportunity feel free to reach Raghu Varun Call on ************ or email your resume to ************************

About Us Next Comms Talk is a Boston-based communications company dedicated to helping businesses improve their brand presence through strategic marketing, innovative messaging, and tailored communication solutions. With a focus on excellence and collaboration, we strive to deliver impactful results and long-term growth for our clients and our team members. Job Description Next Comms Talk is currently seeking a professional and motivated Front Desk Agent to join our team in Boston. As the first point of contact for visitors and clients, the Front Desk Agent plays a key role in creating a positive and professional environment. This position requires strong communication skills, excellent organizational abilities, and a high level of attention to detail. Responsibilities Greet clients, visitors, and staff in a courteous and professional manner Answer and direct phone calls, emails, and other inquiries Manage appointments, meetings, and visitor logs Maintain a clean and organized front desk area Assist with general administrative tasks and support other departments as needed Handle deliveries, mail distribution, and office supplies inventory Uphold security procedures by monitoring visitor access Qualifications Qualifications High school diploma or equivalent required; associate degree preferred Previous experience in a front desk or administrative role is a plus Strong verbal and written communication skills Excellent time management and multitasking abilities Proficiency in Microsoft Office (Word, Outlook, Excel) Professional appearance and demeanor Ability to remain calm and courteous in a fast-paced environment Additional Information Benefits Competitive salary: $44,000 - $56,000 per year Growth opportunities within the company Skill development and training programs Supportive and collaborative work environment Paid time off and holidays Health, dental, and vision insurance options

Full-time, Part-time Description We are currently seeking a full-time Front Desk Agent for our property. AM and PM shifts are available, must be flexible with schedule as weekends and holidays are required. Benefits include immediate Marriott Hotel discounts, free parking and free meal on property, medical, dental and vision insurance! Come join an incredible hospitality team at the Sheraton Needham Hotel. Duties and Responsibilities: · Register and assign rooms to guests. · Issue room key and escort instructions directly to guest. · Sort, and track incoming mail, messages and packages. · Transmit and receive messages using all communication avenues, GPX, phone etc. · Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. · Keep record of room availability and rate. · Compute bill, collect payment, and make change for guests. · Make, confirm, and cancel reservations via all communication avenues. · Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable. · Make reservation, transportation, or entertainment reservations for guest, as needed. · Deposit guest valuables in hotel safe deposit box or ensure Housekeeping has the valuable. · Ability to accurately use various office software. · Assist with room service orders and room calls if available to leave front desk. · Have a full working knowledge and expertise of each shift including night audit. Requirements: Minimumlifting of 20 pounds. Pushing, bending, stooping, upward reaching, manual dexterity. Hearing, writing, typing. Minimum pulling of 20 pounds. Standing for long periods of time. Working weekends is a requirement. Other duties may be assigned. EEOC: StepStone Hospitality is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are seeking full-time and part-time front desk agents. Candidates must have flexibility with mornings, evenings and weekends. Responsibilities Report to work on time, in proper and clean uniform, including name tag. Personal appearance and grooming must conform to standard. Handle all duties according to hotel policies, procedures, internal rules and standards. Conform to cash handling procedures at all times. Be knowledgeable about daily hotel operations, check daily event sheet, bulletin boards and be up to date with all changes, new procedures and events. Have knowledge about room rates, packages, discounts and promotions and know how to handle each. Have knowledge about guest rooms, locations, amenities, features, and all other services offered by the hotel. Provide the highest quality of service to the customer at all times. Answer the phones according to the standards of proper etiquette and as fast as possible no more than three rings. Greet and register guests and provide assignments accommodating special requests whenever possible. Assist in pre-registration and blocking of reservations. Have working knowledge of reservations and procedures, take reservations, and know the cancellation procedures and the walk policy. Handle guest check-ins and check-outs efficiently and in a friendly and professional manner. Communicate with incoming shift by logging pertinent information in the Pass On Log. Ensure that all cash, check, and misc. departments are in balance at the end of each shift. Check all credit cards to ensure they are valid. Use Telecheck cashing services to ensure all checks are valid. Keep Housekeeping informed of any special requests, late check-outs and special need areas in the hotel. Receive and transmit mail, phone and written messages for guests on a confidential basis. Answer inquiries pertaining to hotel services, shopping, dining, and entertainment and travel directions. Post any and all charges that pertain to a guest bill (individual, group master, or city ledger accounts), collect payment and make change for hotel guests following all cash procedures. Handle special service requests including securing of guest valuables in safety deposit boxes. Be very knowledgeable of the hotels brand priority members program. Have thorough knowledge of emergency procedures Be aware of new potential sales contacts through guest interaction and report the information to the Sales Department. Be able to move luggage or packages weighing up to 30 pounds Ensure the cleanliness of the front desk and back office area at all times. Utilize spare time for cleaning. Keep computer equipment clean at all times. Adhere to all work rules, procedures, and policies established by the company, including, but not limited to, those contained in the employee handbook. Other duties, as assigned, which the employee is capable of performing. Assist all guests in problems and questions as required. Ensure that all guest problems are resolved by using the procedures the management team and company have established. Have knowledge about all emergency procedures and know how to act on them. Be flexible in regard to your work schedule. Be familiar with the AM, PM and night daily checklist to ensure smooth daily operations. QUALIFICATIONS • High school diploma or GED required; however post high school education or training preferred • Requires standing to a significant degree • Excellent customer service focus • Pleasant, professional, and helpful demeanor • Able to work a flexible schedule that will include nights, weekends, and holidays

We are seeking full-time and part-time front desk agents. Candidates must have flexibility with mornings, evenings and weekends. Responsibilities Report to work on time, in proper and clean uniform, including name tag. Personal appearance and grooming must conform to standard. Handle all duties according to hotel policies, procedures, internal rules and standards. Conform to cash handling procedures at all times. Be knowledgeable about daily hotel operations, check daily event sheet, bulletin boards and be up to date with all changes, new procedures and events. Have knowledge about room rates, packages, discounts and promotions and know how to handle each. Have knowledge about guest rooms, locations, amenities, features, and all other services offered by the hotel. Provide the highest quality of service to the customer at all times. Answer the phones according to the standards of proper etiquette and as fast as possible no more than three rings. Greet and register guests and provide assignments accommodating special requests whenever possible. Assist in pre-registration and blocking of reservations. Have working knowledge of reservations and procedures, take reservations, and know the cancellation procedures and the walk policy. Handle guest check-ins and check-outs efficiently and in a friendly and professional manner. Communicate with incoming shift by logging pertinent information in the Pass On Log. Ensure that all cash, check, and misc. departments are in balance at the end of each shift. Check all credit cards to ensure they are valid. Use Telecheck cashing services to ensure all checks are valid. Keep Housekeeping informed of any special requests, late check-outs and special need areas in the hotel. Receive and transmit mail, phone and written messages for guests on a confidential basis. Answer inquiries pertaining to hotel services, shopping, dining, and entertainment and travel directions. Post any and all charges that pertain to a guest bill (individual, group master, or city ledger accounts), collect payment and make change for hotel guests following all cash procedures. Handle special service requests including securing of guest valuables in safety deposit boxes. Be very knowledgeable of the hotels brand priority members program. Have thorough knowledge of emergency procedures Be aware of new potential sales contacts through guest interaction and report the information to the Sales Department. Be able to move luggage or packages weighing up to 30 pounds Ensure the cleanliness of the front desk and back office area at all times. Utilize spare time for cleaning. Keep computer equipment clean at all times. Adhere to all work rules, procedures, and policies established by the company, including, but not limited to, those contained in the employee handbook. Other duties, as assigned, which the employee is capable of performing. Assist all guests in problems and questions as required. Ensure that all guest problems are resolved by using the procedures the management team and company have established. Have knowledge about all emergency procedures and know how to act on them. Be flexible in regard to your work schedule. Be familiar with the AM, PM and night daily checklist to ensure smooth daily operations. QUALIFICATIONS • High school diploma or GED required; however post high school education or training preferred • Requires standing to a significant degree • Excellent customer service focus • Pleasant, professional, and helpful demeanor • Able to work a flexible schedule that will include nights, weekends, and holidays

Front Desk Agent Reports To: Front Office Manager/Operations Manager Benefits Competitive salary based on previous experience ranging from $17 to $22 per hour worked 3 weeks paid time off available to be accrued per year 40 hours PTO available to rollover each year - remainders are paid out by hotel at end of year! Health Insurance Benefits - partial coverage paid by hotel Dental Insurance Benefits - partial coverage paid by hotel Vision Insurance Benefits - partial coverage paid by hotel Life Insurance - coverage paid by hotel 401k plan with employer matching 100% up to 4% of personal contributions 8 paid holidays Monthly MBTA pass paid by hotel Responsibilities Check-in and Check-out guests, keeping their information confidential Handle all reservation inquiries, cancellations, and amendments Ensure guest satisfaction and uphold the highest quality of guest service Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, travel directions, transportation, or entertainment reservations for guest Ability to follow shift checklist and accurately record notes throughout your shift Review VIP reservations for incoming and in-house guests Sort and track incoming mail and messages Transmit and receive messages using all communication avenues Ability to accurately use various office software Have a full working knowledge and expertise of each shift including night audit Accurately perform all cash handling and safety deposit box procedures Monitor lobby traffic and control the flow of non-guests entering the hotel when needed Must have a comprehensive knowledge of service standards, guest relations, and etiquette Must have a comprehensive knowledge of all applicable Federal, state, and local health and safety regulations Must have a comprehensive knowledge of the English language to effectively communicate with guests and associates Must have excellent mathematical and computer skills High school education and or relevant training and experience required. Additional education preferred Additional language ability preferred room Master training preferred, but not required Expectations Always conducts him\herself (acts and dresses) professionally; sets standards for all associates Ability to verbally communicate effectively with guests, vendors, and other associates Ability to assist with the preparation of statistical reports and presentations as needed Ability to accurately report information Ability to quickly resolve guest complications such as location changes or credit issues Ability to effectively field guest complaints and develop effective solutions and results Projects and assignments are completed thoroughly, professionally, and with care Adjusts to high-pressure conditions and can adapt to change Assumes responsibility for personal growth and development Expresses ideas and conveys information clearly, effectively, and professionally Attend required meetings Ability to remain calm and alert, especially during emergencies or heavy hotel activity

Property At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description At the Embassy Suites by Hilton Boston Marlborough we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at Embassy Suites by Hilton Boston Marlborough can mean for you! Embassy Suites by Hilton Boston Marlborough boasts 230 rooms, 3,500 sq ft of event space, restaurant, and bar. Overview Join our dynamic team at Embassy Suites in Marlborough as a Front Desk Agent and embark on an exciting journey with Pyramid Hotel Group. Shift: Mostly 3-11pm As a Front Desk Agent, you'll be the face of our hotel, welcoming guests with warmth and providing exceptional service. Your responsibilities will include: * Greeting and registering guests efficiently and courteously. * Providing prompt and personalized assistance to meet guest needs. * Accurately processing guest accounts and ensuring a smooth check-out experience. We strive for excellence at Pyramid Hotel Group, and we're looking for enthusiastic individuals who share our commitment to providing the highest quality service. Don't miss this opportunity to start your new year with a rewarding career! As an Embassy Suites employee you are eligible for competitive perks and benefits, including Hilton travel discount! Come join the best team in hospitality! Weekend availability is a must. Qualifications Education: High school diploma preferred. Experience: Prior hospitality experience preferred. All employees must maintain a neat, clean and well groomed appearance (specific standards available).

About Us Welcome to Embassy Suites by Hilton Boston Waltham, located in Boston's High-Technology, Pharmaceutical, and Life Sciences Belt and corporate corridor along Route 128 and Highway 95. Our Boston/Waltham, MA hotel is just 20 minutes to downtown Boston and 25 minutes to Logan International Airport, convenient to Brandeis and Bentley Universities as well as Wellesley and Regis Colleges. Our brand offers both leisure and business travelers an approachable, upscale experience with best-in-class customer service, that anticipates travelers' needs and delivers what matters most to them. Embassy Suites Boston Waltham offers a diverse breadth of experience for budding service professionals, seasoned hospitality specialists, and everyone in-between. Our team members enjoy Snack Carts with occasional trivia and games to win prizes as well as discounted hotel rooms at Hilton and HEI hotels. At the Embassy Suites Waltham, we welcome jeans on Fridays with a small donation to our Make a Difference Committee to use for events in the community. Be a part of a diverse team driven by a passion for outstanding service through authenticity, diversity, and innovation with an organization whose values mirror your own. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Assist guests with arrival and departure from hotel, while providing positive guests experiences. Essential Duties and Responsibilities Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote HEI Hotels and Resorts and brand marketing programs. Make appropriate selection of rooms based on guest needs. • Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate. Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. • Accept and record vouchers, traveler's checks, and other forms of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer. Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Qualifications and Skills Hotel experience preferred. Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to stand and move throughout front office and continuously perform essential job functions with or without reasonable accommodation. Ability to access and accurately input information using a moderately complex computer system. Ability to observe and detect signs of emergency situations. Ability to establish and maintain effective working relationships with associates, customers and patrons. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $19.01 - $19.01 Hourly Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Applicants in Massachusetts: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job Description You are the beginning of an exceptional guest experience. As a Front Desk Agent, you will make our guests feel welcome and reflect the exceptional experience to come when they arrive. Your personalized interactions, care in guest room selection, and knowledge of the hotel will ensure our guests have a lasting memory of their visit. What is in it for you: Competitive salary and flexible benefit plans Generous PTO allowances Employee rates at Accor properties in NCA region Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH What You Will Be Doing: Greet guests upon arrival with a warm and sincere welcome Perform all functions of guest registry including check in and check out, updating reservations and guest profiles to 100% accuracy, swift but correct room assignment while meeting luxury standards Issue keys while ensuring utmost safety and confidentiality Maintain and protect guest privacy and discretion Settle guest accounts while ensuring all services standards are followed Maintain a company issued bank and accurately report receipts daily, while adhering to company cash handling policies Assist guests and answer inquiries regarding hotel facilities in an informative and helpful way Drive revenue through room upsells and cross-promotion of other hotel outlets Builds strong rapport with support departments Create reservations for guests who are at the desk or who call in after hours Consistently offers professional, engaging and friendly service Resolve guest issues and inquires, and escalate to Supervisor or Manager when appropriate Other duties as assigned Qualifications Your Experience and Skills Include: Ability to work all shifts including mornings, evenings, overnights, weekends, and holidays Previous experience in Front Office operations in a luxury setting an asset An operational knowledge and proficiency in Front Office Systems-Micros-Fidelio and Microsoft Office suite (Word, Excel, PowerPoint) Proficiency in English required, bilingual is an asset Excellent written/verbal communication, coaching and interpersonal skills Strong guest service orientation, utilizing empathy and creative thinking Ability to work well under pressure Thrives in a fast-paced environment Desire to work as part of a large, diverse team We are a dog-friendly property, comfortability to work around animals and animal dander is necessary. Frequent walking and standing during shift May occasionally exert up to 25 pounds lift, carry, push, or pull objects Must have proof of valid U.S. work authorization. Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Job Description The Omni Boston Hotel at the Seaport is located in the center of the bustling Seaport District. The AAA Four Diamond rated hotel boasts 1,054 finely appointed guestrooms with 52 suites, seven delectable dining experiences, a scenic rooftop pool , a luxury Breve Spa , and more than 100,000 square feet of meeting and event space allowing to provide each guest a unique and memorable experience. Come join the team that was voted “2023 Best Places to Work” by the Boston Business Journal! Creativity must infuse everything we do, and everyone in the hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity. We believe there is always a way to make it work. If we don't have the solution, we dig deeper creatively to find one. Grab the reigns and help shape the future of the Seaport's best kept secret! Creativity must infuse everything we do, and everyone in the Hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity. This position will oversee and coordinate all night time front desk and audit functions, execute computer maintenance requirements, and ensure all financial transactions for the day are verified and balanced. Responsibilities Preparation of daily reports and distribution as directed. Accurate preparation of VIP, complimentary, house use rooms, and out of order lists. Conduct back up procedures for Epitome and drop tape nightly. Handling Express checkouts ensuring their completion. Completion of third shift Night Audit checklist Balancing of daily postings and revenue. Ensure adequate communication the following morning to all necessary departments by communicating through “Wrap-Up” emails. Understanding of all front office standards and assist in solving deficiencies. Documenting errors made by cash handling auditors. Prepare In-house allowance and adjustment spreadsheets each day. Prepare and send out the DAR to appropriate team members. Balancing of daily posting and revenue, and resolution of inaccuracies. Ensuring nightly transmission of credit cards through IPU and Epitome. To be thoroughly acquainted with all check-in and check-out procedures and policies. To be a main liaison between guest and the hotel. To appropriately protect confidential guest information and guest room key access according to front office SOP's. To be thoroughly acquainted with PBX Operator duties. Be familiar with emergency procedures and Alarm System in the PBX department. Be familiar with guest scenarios and follow-up on all guest requests and concerns, effectively adhering to the service recovery process. To be thoroughly knowledgeable of all Front and PBX Moments of Service scenarios, and execute to standard. Be familiar with all systems and equipments as related to the Front Office (EPITOME, Nucleus, GoConcierge, Synergy, Vingcard Vision, Two-Way Radio Dispatch, ISD Firepanel) Be familiar with all hotel rate plans and rate codes, understanding rate strategy when making rate changes for guests. Be familiar with all hotel amenities (to include Wireless Internet, Select Guest Program, Frequent Flyer Mileage Program, Laundry Services, and Omni Kids Program) To be familiar with all hotel facilities (F&B outlets, Business Center, Fitness Center, Concierge Lounge, Outdoor Pool, Meeting Space, Parking Garage) To be familiar with the inter-relationship between the different departments (to include PBX, Guest Services, Housekeeping, F&B outlets, Banquets, Sales, Engineering and Purchasing) To be familiar with local attractions and businesses (to include Charlotte Athletic Club, Museums, Restaurants, BOA Plaza, Epicenter, Malls) Aid guests in locating other areas of the hotel (walk them to destination if possible) Familiarity with parking validation procedures and Good Night's Rest Policy Effectively operate computer, printer, telephone, pen/pencil, photo-copying machine, facsimile machine, two-way radio Be actively engaged with our guests. Identify the needs of our guests and meet these needs, aiming to exceed expectations at every opportunity. Deliver personalized, memorable guest experiences by utilizing the Power of One. Qualifications Excellent customer service and problem solving skills Must have strong communication, computer and organizational skills Maintain a professional business appearance, attitude, and performance Prior guest service experience required, preferably hotel front office experience Must be able to work a variety of shifts, including weekends and holidays. Move, bend, lift, carry, push, pull, and place objects weighing up to 30 pounds without assistance. Stand, walk or sit for an extended period or for an entire work shift. Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

Full-time Description Signing Bonus Available, payable after 90 days We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills

The Front Desk Cashier/Receptionist at Tasca Automotive Group is the first point of contact for customers, visitors, and clients. This role involves managing front desk operations, including greeting customers, handling financial transactions, answering phone calls, and providing administrative support. The ideal candidate should possess excellent communication skills, maintain a professional demeanor, and have the ability to manage multiple tasks efficiently in a dynamic environment. Welcome customers, visitors, and clients with a friendly and professional demeanor. * Process cash, credit card, and check transactions accurately and manage daily cash handling procedures, including balancing receipts. * Answer and direct incoming phone calls to the appropriate department or individual, and take detailed messages when necessary. * Assist with scheduling appointments, including service visits, meetings, and customer follow-ups. * Maintain a clean, organized, and welcoming front desk and reception area. * Respond to customer inquiries and provide information about the dealership's services and promotions. * Handle incoming and outgoing mail, packages, and deliveries. * Perform various administrative tasks such as filing, data entry, and managing records. * Coordinate with various departments to ensure a seamless and positive customer experience. * Maintain confidentiality of sensitive customer and company information. * Assist with inventory and ordering of office supplies. * High school diploma or equivalent required. * Previous experience in a receptionist, cashier, or similar customer service role is preferred. * Strong customer service skills with a friendly, approachable, and professional demeanor. * Excellent verbal and written communication skills. * Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with dealership management software. * Strong organizational skills with a keen attention to detail. * Ability to multitask and manage time effectively in a fast-paced environment. * Professional appearance and conduct. * Flexibility to work varied hours, including evenings and weekends, as needed. Working Conditions: This role is primarily based in a dealership or office setting. Requires prolonged periods of sitting and occasional light lifting. Must be comfortable engaging with the public and handling financial transactions.

The Role: Dental Dreams LLC in Worcester, MA is now hiring a full time Receptionist to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service. Who Are We: KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance FREE dental treatment at our locations PTO 401K Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Excellent Customer Service experience At least 1 year of recent work experience Previous Receptionist Experience Dentrix and/or Eaglesoft Bilingual (Spanish) - big plus! Previous Dental experience - big plus! We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

div name="main"div class="cl HeadSecondary"h2Job Details/h2/divdiv aria-label="Job Details" class="row" name="local_row"div class="col-md-6 local-tax-col local-ee" id="job DetailsLeftColumn" name="local_left"div class="row form RowStandard" id="Level-row" div class="form Line"div aria-label="Level" name="Level"span aria-label="Level" class="" name="level"Experienced/span/div/div/divdiv class="row form RowStandard" id="Job Location-row" div class="form Line"div aria-label="Job Location" name="Job Location"span aria-label="Job Location" class="" name="level"The Beatrice Hotel - Providence, RI/span/div/div/divdiv class="row form RowStandard" id="Position Type-row" div class="form Line"div aria-label="Position Type" name="Position Type"span aria-label="Position Type" class="" name="level"Part Time/span/div/div/divdiv class="row form RowStandard" id="Education Level-row" div class="form Line"div aria-label="Education Level" name="Education Level"span aria-label="Education Level" class="" name="level"High School/span/div/div/div/divdiv class="col-md-6 local-tax-col local-client" name="local_right"div class="row form RowStandard" id="Salary Range-row" div class="form Line"div aria-label="Salary Range" name="Salary Range"span aria-label="Salary Range" class="" name="level"$17.00 Hourly/span/div/div/divdiv class="row form RowStandard" id="Travel Percentage-row" div class="form Line"div aria-label="Travel Percentage" name="Travel Percentage"span aria-label="Travel Percentage" class="" name="level"None/span/div/div/divdiv class="row form RowStandard" id="Job Category-row" div class="form Line"div aria-label="Job Category" name="Job Category"span aria-label="Job Category" class="" name="level"Hospitality - Hotel/span/div/div/div/div/divdiv class="cl HeadSecondary"h2Description/h2/divdiv aria-label="Description" class="row" name="description" style="word-wrap: break-word;"div class="row form RowStandard" id="job Desc-row" div class="form Line"span class="fb Text ignore-global-css" name="job Desc"pThe Front Desk Agent is responsible for providing the highest quality of service to guests in an attentive,/p pcourteous, and efficient manner, by checking guests in and out of the hotel. They provide a welcoming/p pattitude and are proficient in all service questions and requests./p/span/div/div/divdiv class="cl HeadSecondary"h2Qualifications/h2/divdiv aria-label="Qualifications" class="row" name="qualifications" style="word-wrap: break-word;"div class="row form RowStandard" id="job Qualifications-row" div class="form Line"span class="fb Text ignore-global-css" name="job Qualifications"pstrongu ESSENTIAL DUTIES AND RESPONSIBILITIES:/u/strong/p ul li Approach all encounters with guests and team members in a friendly, service-oriented manner./li li Maintain regular attendance in compliance with the hotel's standards, as required by scheduling, which will vary according to the needs of the hotel./li li Maintain high standards of personal appearance and grooming, which include a clean, pressed uniform and correct nametag when working./li li Always comply with The Beatrice Hotel standards and regulations to encourage safe and efficient hotel operations./li li Must, at all times, be attentive, friendly, helpful and courteous to all guests, managers, and other team members./li li Register guests into the hotel in a prompt and courteous manner, following established protocols and up selling techniques to maximize room rates./li li Prepare for group check in and out and VIP arrivals; become informed of events/ functions in the hotel during the shift./li li Check guests out of the hotel; process customer payments according to established policies and procedures./li li Respond to guest requests promptly; promote hotel services, facilities and outlets; provide guests with information such as local attractions and directions to increase satisfaction./li li Resolve minor guest complaints to the satisfaction of the customer; inform supervisor of major problems, complaints, disturbances or unhappy guests./li li Book guest reservations or coordinate with reservation center./li li Handle departmental accounting of monies, receipts, guest accounts and other forms of credit; post all charges; complete cashier's report, and prepare deposit./li li Balance bank daily./li li Follow company policies and procedures./li li Complete all side work and cleaning duties per standards./li li Confirm credit and payment method at check in and confirm full payment at check out./li li Review rooms inventory and House Count for availability and rates./li li Maintain and understand special guest- VIP programs./li li Conduct daily bank drop with a witness and according to standards./li li Run daily arrival report and identify any special requests./li li Always maintain a clean and organized work area./li li Maintain proper key control daily./li li Distribute faxes, packages, and mail to guests for delivery or inform guest of receipt as necessary./li li Block large group check ins and inform Housekeeping of any changes./li li Check with Supervisor prior to end of shift./li li Have thorough knowledge of outside venues and directions to each./li li Full understanding of the Front Desk system for all guest services./li li Perform other duties as requested by management./li li Attend meetings/training as required by management./li /ul pstrongu REQUIREMENTS:/u/strong/p pstrongu Education amp; Experience:/u/strong/p ul li High School diploma or equivalent and some customer service experience preferred./li li Strong Computer skills and some financial knowledge required./li li Previous hotel experience preferred/li /ul pstrongu Physical Demands:/u/strong/p ul li Long hours sometimes required, including nights and weekends./li li Light work-Exerting up to 30 pounds of force occasionally, and /or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects./li li Ability to be on your feet throughout the entire shift./li /ul pstrongu Required Competencies/u/strong/p ul li Must be able to convey information and ideas clearly, both oral and written./li li Must work well in stressful, high-pressure situations./li li Must be able to evaluate and select among alternative courses of action quickly and accurately./li li Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary./li li Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests./li li Must have the ability to assimilate complex information, data, etc. from disparate sources and consider adjust or modify to meet the constraints of a particular need./li li Must be able to prioritize departmental functions to meet due dates and deadlines./li li Must be able to work with and understand financial information and data, and basic arithmetic function./li /ul/span/div/div/div/div

Job DescriptionDescription: Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets guests when they walk into the hotel. They are responsible for distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints. Duties & Responsibilities: Greet and register guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and cater to any guests needs Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements: Qualifications: High school Diploma or equivalent Hotel Front Desk experience preferred Experience with hotel reservations software Experience with Microsoft Windows Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Additional benefits may be available Arbor’s Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

• Receiving/Directing visitors • Operate multiple phone lines • Maintain a neat and presentable reception area • Coordinate daily meeting room set-up/break-down based on Outlook • Assist with catering orders for internal functions/meetings • Assist with office supply orders • Assist with shipping/receiving as needed • Prep outgoing FedEx labels online as needed • Perform facilities support as needed • Work with building security and visitor access • Typing, filing, sorting, mail/faxing and research duties Human Resources • Distribute daily interview schedules and resumes • Welcome interviewers/offer hot or cold beverages • Administer proper release forms before candidate starts email • Work with recruiters on booking travel/hotel for out of town candidates • Schedule lunch meetings for appropriate interviews • File resumes, schedules and NDA • Assist with the preparation of new hire packets Skill Requirements: • Excellent written and verbal skills. • Detail oriented, computer literate, excellent communication and interaction skills. • Ability to use Microsoft Excel, Word, PowerPoint and Outlook • Ability to work independently and meet goals/objectives with minimal supervision. • Self-starter, intuitive and perceptive. • Positive attitude and professional image Additional Information To discuss on this opportunity feel free to reach Raghu Varun Call on ************ or email your resume to ************************

This position is flexible to be part-time or full-time. Weekend, weekday, PM and AM availability is welcomed. Responsibilities Report to work on time, in proper and clean uniform, including name tag. Personal appearance and grooming must conform to standard. Handle all duties according to hotel policies, procedures, internal rules and standards. Conform to cash handling procedures at all times. Be knowledgeable about daily hotel operations, check daily event sheet, bulletin boards and be up to date with all changes, new procedures and events. Have knowledge about room rates, packages, discounts and promotions and know how to handle each. Have knowledge about guest rooms, locations, amenities, features, and all other services offered by the hotel. Provide the highest quality of service to the customer at all times. Answer the phones according to the standards of proper etiquette and as fast as possible no more than three rings. Greet and register guests and provide assignments accommodating special requests whenever possible. Assist in pre-registration and blocking of reservations. Have working knowledge of reservations and procedures, take reservations, and know the cancellation procedures and the walk policy. Handle guest check-ins and check-outs efficiently and in a friendly and professional manner. Communicate with incoming shift by logging pertinent information in the Pass On Log. Ensure that all cash, check, and misc. departments are in balance at the end of each shift. Check all credit cards to ensure they are valid. Use Telecheck cashing services to ensure all checks are valid. Keep Housekeeping informed of any special requests, late check-outs and special need areas in the hotel. Receive and transmit mail, phone and written messages for guests on a confidential basis. Answer inquiries pertaining to hotel services, shopping, dining, and entertainment and travel directions. Post any and all charges that pertain to a guest bill (individual, group master, or city ledger accounts), collect payment and make change for hotel guests following all cash procedures. Handle special service requests including securing of guest valuables in safety deposit boxes. Be very knowledgeable of the hotels brand priority members program. Have thorough knowledge of emergency procedures Be aware of new potential sales contacts through guest interaction and report the information to the Sales Department. Be able to move luggage or packages weighing up to 30 pounds Ensure the cleanliness of the front desk and back office area at all times. Utilize spare time for cleaning. Keep computer equipment clean at all times. Adhere to all work rules, procedures, and policies established by the company, including, but not limited to, those contained in the employee handbook. Other duties, as assigned, which the employee is capable of performing. Assist all guests in problems and questions as required. Ensure that all guest problems are resolved by using the procedures the management team and company have established. Have knowledge about all emergency procedures and know how to act on them. Be flexible in regard to your work schedule. Be familiar with the AM, PM and night daily checklist to ensure smooth daily operations. QUALIFICATIONS • High school diploma or GED required; however post high school education or training preferred • Requires standing to a significant degree • Excellent customer service focus • Pleasant, professional, and helpful demeanor • Able to work a flexible schedule that will include nights, weekends, and holidays