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Front Desk Associate Jobs in Little Falls, NJ

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  • Night Receptionist

    Atlas Search LLC 4.1company rating

    Front Desk Associate Job 21 miles from Little Falls

    Our client, a reputable law firm is seeking a receptionist. The firm will provide a ride home if you live in an outer borough monday-thursday. HOURS: Monday - Thursday 4:00 p.m. - 12:00 a.m. Saturday 8:00 a.m. - 4:00 p.m. Responsibilities: * Answer all phone calls and re-direct accordingly, or answer basic rental property inquiries * Friendly attitude, caring, and upbeat personality with a professional demeanor. * Ability to interact with employees at all levels * Keep things in order, maintain the overall look of the office and make sure everything is presentable * Ability to research new, creative restaurants for catering needs Experience Required: * 1+ of relevant experience is a must * Articulate, polished, and the ability to handle a fast past environment * Knowledge of MS Office products including Outlook, PowerPoint, and Word The annual base salary range is $50k to $60k. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things. Details about eligibility for bonus compensation (if applicable) will be finalized at the time of offer. #INDEEDOS Job Type: Full-time Pay: $50,000.00 - $60,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Flexible schedule * Health insurance * Health savings account * Life insurance * Paid time off * Vision insurance Schedule: * Monday to Friday * Rotating weekends Application Question(s): * Are you comfortable working the hours of 4pm - Midnight ET? Education: * Bachelor's (Preferred) Experience: * Customer service: 1 year (Required) Work Location: In person
    $50k-60k yearly 60d+ ago
  • Front Desk Agent for luxury Hotel

    The Greenwich Hotel 4.2company rating

    Front Desk Associate Job 21 miles from Little Falls

    Job DescriptionLuxury Hotel in downtown Manhattan is seeking dynamic individuals to join our Front Desk Concierge team. Applicants should possess a good eye for detail along with great interpersonal skills to deliver the highest quality of service to our guests. Our Front Desk staff must reflect the highest standards of professionalism and courtesy to assist guests throughout their stay and provide a wonderful hotel experience. The Front Desk Concierge assumes a pivotal role in overall guest satisfaction and the ultimate success of the Hotel. Given the integral nature of the position, the Concierges demeanor must reflect the highest standards of professionalism and courtesy. A consistently positive attitude and knowledge of Hotel services and amenities are qualities which the Concierge is required to have. The purpose of the Concierge is to assist guests throughout their stay by promoting all that the Hotel and New York City have to offer. Responsibilities:* COMMUNICATING WITH GUESTS Guest Relations Teamwork Phone Etiquette Receiving and presenting packages Handling guest concerns Departmental Communication . GREETING GUESTS AND RESPONDING TO INQUIRIES Greeting the guests in a pleasant and courteous manner Offering an explanation of services and amenities Booking reservations for dining and entertainment Booking limousines and other transportation Assisting with special requests from Guests . PROVIDING KNOWLEDGE OF HOTEL SERVICES AND OFFERINGS Special needs guests Pet policy Wheelchair accessibility Frequently asked guest questions. SAFETY AND SECURITY PROCEDURES Follow CDC Protocol Guest room key procedures Lost and Found Emergency Calls from guests and colleagues Understanding of disclosure policies Knowledge of emergency evacuation plans Building Safety information Qualifications:* Excellent verbal and written communication skills Strong interpersonal skills to interact with high profile clientele Upbeat personality, natural smile, energetic, friendly demeanor Prior Hotel experience helpful but not required Full time, flexible schedule, with the ability to work weekends & holidays when needed
    $34k-41k yearly est. 17d ago
  • Front Desk Agent

    Sh Hotels 4.1company rating

    Front Desk Associate Job 21 miles from Little Falls

    Grow with us... Life at SH is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. The Front Offices at SH Hotels & Resorts are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide them with impeccable service, and often to reflect a first glimpse of the brand's best self. We're current searching for a warm, welcoming, articulate Front Office Agent to ensure that every guest's experience is relaxing and effortless-at arrival and departure and all through the stay. If you love meeting new people, being of service, and helping to grow a great brand, we'd love to chat. About you... Passionate about hotel operations and guest service with a minimum of 1 year of similar work experience. Ability to speak a secondary language is a plus. Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented. Is flexible and willing to meet the demands of a 24-hour operation. Pay Range: $30.23 to $40.3111 About us... Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a misson-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, SH Hotels & Resorts is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. SH Hotels and Resorts is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
    $30.2-40.3 hourly 7d ago
  • Front Desk Agent

    Merritt Hospitality, LLC D/B/A HEI Hotels & Resorts 4.3company rating

    Front Desk Associate Job 21 miles from Little Falls

    About Us It's Your Moment to Rise. Start Your Journey with us at the The Westin New York Grand Central and discover a place where you're given a choice to not just get up and go to work, but rise. To feel empowered by career growth opportunities in a people-first environment. And to work together to enhance the well-being of our guests, our communities and each other. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. Discover our team spirit during Monthly Town Hall Celebrations, rejuvenation during all shifts with complimentary breakfast, lunch and dinner. If you're someone who is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at The Westin New York Grand Central, together we can rise. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Assist guests with arrival and departure from hotel, while providing positive guests experiences. Essential Duties and Responsibilities Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote HEI Hotels and Resorts and brand marketing programs. Make appropriate selection of rooms based on guest needs. • Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate. Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. • Accept and record vouchers, traveler's checks, and other forms of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer. Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Qualifications and Skills Hotel experience preferred. Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to stand and move throughout front office and continuously perform essential job functions with or without reasonable accommodation. Ability to access and accurately input information using a moderately complex computer system. Ability to observe and detect signs of emergency situations. Ability to establish and maintain effective working relationships with associates, customers and patrons. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $30.23 - $40.31 Hourly Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $30.2-40.3 hourly 5d ago
  • Front Desk Agent

    Gulph Creek Hotels

    Front Desk Associate Job 5 miles from Little Falls

    We are looking for a qualified front desk agent with a positive mindset to join our team . Are you a people person? Do you aim to provide a memorable experience with every interaction? If so, we would love to have you on our team! Applicant must have strong interpersonal and administrative skills. Key Requirements: Please have solid references Successful history as a front desk agent or related hospitality experience Seeking outgoing person with a team mindset Flexible to cross train and for emergency coverage Punctual and Reliable Task-driven individual Prior Guest Service Experience Responsibilities: Register & process guests and their assigned rooms Accommodate guest requests Communicating with hotel staff on the status of guest rooms Up Selling guest rooms and promoting hotel services Handling cash payments Maintain a clean and neat front desk area To Apply: Submit resume detailing your experience Submit a cover letter explaining why you would be a great fit
    $28k-35k yearly est. 46d ago
  • Front Desk Agent

    Arbor Lodging 3.5company rating

    Front Desk Associate Job 26 miles from Little Falls

    Job DescriptionDescription: Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets guests when they walk into the hotel. They are responsible for distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints. 3:00pm-11:00pm shift Must be available on the weekends. Duties & Responsibilities: Greet and register guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and cater to any guests needs Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements: Qualifications: High school Diploma or equivalent Hotel Front Desk experience preferred Experience with hotel reservations software Experience with Microsoft Windows Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Additional benefits may be available Arbor’s Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
    $30k-36k yearly est. 14d ago
  • Front Desk Agent

    Stepstone Hospitality Inc.

    Front Desk Associate Job 21 miles from Little Falls

    Job DescriptionDescription: Looking for a friendly front desk agent to join our team at Home2 Suites by Hilton Manhattan View Long Island City NY! Administration · Register and assign rooms to guests. · Issue room key and escort instructions to Guest Service Agent or directly to guest. · Sort and track incoming mail and messages. · Transmit and receive messages using all communication avenues. · Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. · Keep record of room availability and rate. · Compute bill, collect payment, and make change for guests. · Make, confirm, and cancel reservations via all communication avenues. · Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable. · Make reservation, transportation, or entertainment reservations for guest. · Deposit guest valuables in hotel safe deposit box. · Ability to accurately use various office software. · Have a full working knowledge and expertise of each shift including night audit. Support · Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors. · Ability to accurately report information. · Ability to assist with various office tasks as needed. · Ability to scrupulously follow all StepStone and hotel policies and procedures. · Attend required meetings. Personal Effectiveness · Projects and assignments are completed thoroughly, professionally, and with care. · Adjusts to high-pressure conditions and is open to change. · Assumes responsibility for personal growth and development. · Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates. Communication · Understands and communicates the StepStone Mission and core values · Expresses ideas and conveys information clearly, effectively, and professionally. · Actively listens to others. · Conveys company information, decision, or problems to appropriate parties on a timely basis. · Works to resolve disagreements and is respectful of peers and co-workers. Requirements: · Must have a comprehensive knowledge of all hotel departments and functions. · Must have good mathematical and computer skills. · High school education required. Relevant training and experience and additional education preferred. · CPR and first aid training preferred. · Additional language ability preferred. Physical Requirements · Minimum lifting of 20 pounds. · Pushing, bending, stooping, upward reaching, manual dexterity. · Hearing, writing, typing. · Minimum pulling of 20 pounds. · Other duties may be assigned.
    $32k-40k yearly est. 22d ago
  • Front Desk Agent

    Ny Hotel Management

    Front Desk Associate Job 21 miles from Little Falls

    Job DescriptionBenefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds
    $32k-40k yearly est. 12d ago
  • Overnight Front Desk Agent-The Whitby Hotel

    Firmdale Hotels Plc

    Front Desk Associate Job 21 miles from Little Falls

    The Overnight Front Desk Agent consistently exceeds guest expectations by greeting, receiving, welcoming, registering, responding to guest inquiries, maintaining accounts, checking out, and handling cash and credit cards. DUTIES AND RESPONSIBILITIES : Warmly greet all guests and patrons upon entering and departing the hotel. Consistently extend the highest level of hospitality to all guests and customers while welcoming them and checking them in efficiently. Allocate accommodations correctly, with special attention to VIP clients, retrieving and utilizing all relevant guest information. Maintain strict confidentiality of all hotel guest information and records Offer all guests assistance with luggage to their rooms politely and efficiently. Carry out a daily in-house guest reservation and correspondence audit. Maintain efficiency and friendliness during the entire checkout. Work to resolve any guest complaints or queries per Firmdale standards. Apply all hotel credit procedures discreetly and tactfully. Maintain a high level of communication and response to the Assistant Front Office Manager (AFOM) and the Front Office Manager (FOM) and between the front of house and all other departments within the hotel. Complete all filing according to hotel standards. Accurately record all reservations taken at the Front Desk accurately. Follow all handover procedures at the end of every shift. Ensure all charges are posted and the correct amount is billed to guests and function accounts. Count assigned banks at the start and end of every shift and rectify any problems. Adhere to requirements and maintain the security of cash, property, and valuables located within the reception area. Ensure all accounts balance with credit card machines and allowances are accounted for with the correct backup. Transfer accounts to sales recording accurate information and including the correct documentation. Always understand and adhere to the hotel security policy. Have a thorough knowledge of the hotel and the company. Maintain a clean and organized workplace. Promote other Firmdale hotels and restaurants. Consistently demonstrate Firmdale Core Values, Attention to Detail, Enthusiasm, Passion, Relationships and Resilience. Carry out any other reasonable duty to assist in the smooth running of the Property. PHYSICAL REQUIREMENTS : Stand for a complete 8-hour shift, 5 days a week. Ability to read, review, enter, and retrieve information from computer and hard copies including internal documents, guest identification documents, and internal memos. Able to use a computer keyboard and mouse and telephone system. Ability to communicate both written and verbal and use systems to document activities. Available to work a flexible schedule that can include days, evenings, nights, weekends, and holidays. EXPERIENCE/EDUCATION A high school diploma, hospitality training or certification, and a 2- or 4-year degree is preferred, college degrees in hospitality are a plus. Previous reception or customer service experience, preferably within a 4- or 5-star hotel. Excellent level of spoken and written English Friendly & professional telephone etiquette Ability to remain calm under pressure. Work experience that requires a high level of attention to detail EMPLOYEE BENEFITS: Paid vacation, sick and personal days Health, dental, vision, and life insurance plans Commuter benefits Holiday staff parties and staff appreciation events In-house uniform dry cleaning services Employee meals while on duty Departmental and company-wide incentive programs
    $32k-40k yearly est. 6d ago
  • Bilingual Front Desk Receptionist

    New York Psychotherapy and Counseling Center Nypcc 4.4company rating

    Front Desk Associate Job 21 miles from Little Falls

    New York Psychotherapy and Counseling Center (NYPCC) is aleading non-profit organization, in New York that has been caring for thecommunity for over 40 years. We are founded on the belief that everyone, nomatter age, race or socioeconomic status, is entitled to the best possiblemental health treatment. Comprising of a network of seven treatment facilitieswithin Brooklyn, Queens, and the Bronx, we assist children, families, andindividuals with behavioral and emotional challenges in becoming more productive,independent members of society. We are currently seeking a bright, self-motivated, andtalented full-time Bilingual Front Desk Receptionist to join our clerical team. What we offer: Team Building & CompanyOutings Excellent Salary & Bonuses Amazing Culture Flexible Schedule Opportunity to give back to thecommunity Job Stability and GrowthOpportunities (40 Years in the industry) 10,000 clients seen per weekcompany wide RESPONSIBILITIES: General office responsibilities (answerphones/take messages, scan, fax and copy, etc.) Schedule appointments Greet/direct clients and visitorsupon arrival Check clients in and out onelectronic health record system File documents in patient charts Coordinate drop-offs and pickupsof transportation services Provide support to the clinicalteam and chart maintenance Maintain confidentiality andcomply to HIPPA regulations Perform other related duties asassigned by the Office Manager and Program Administrator QUALIFICATIONS: MUST be Bilingual - English/Spanish High School Diploma or equivalent 1 to 2 years of Receptionexperience in a fast paced office, preferably in medical or community mentalhealth office Must be proficient in MS Office(Outlook, Word and Excel) Ability to learn new software Must possess the personality anddemeanor to work with difficult clients Ability to multi-task and bedetail- oriented Thrive under pressure in anoutpatient client environment Must be a team player BEHAVIORAL SKILLS: Possess a personal presencecharacterized by a sense of honesty, integrity and caring with the ability toinspire and motivate others to promote the mission, vision, goals and values NYPCC Ability to self-care and copewith mental and emotional stress related to position, function independently,have flexibility, consistency and professionalism Develop and sustain safe,positive and productive work habits Demonstrate compliance with NYPCCpolicies and procedures NYPCC is a fast-paced, energetic, dynamic environment thatemploys people with a passion for our mission. We offer a very competitivesalary with full benefits including; Medical, Dental, Vision, Paid Time Off,Salary Increases, Bonuses, 403b Retirement Plan and more. Perkins and otherloan forgiveness may also be available, in addition to our Student Loan Pay Down incentive. NYPCC is an Equal Opportunity Employer.
    $27k-34k yearly est. 56d ago
  • Part Time Front Desk Agent

    Avion Hospitality

    Front Desk Associate Job 15 miles from Little Falls

    Job DescriptionDescription: Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Education & Experience High School diploma or equivalent required; College course work in related field helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high-pressure situations. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests. Must be able to work with and understand financial information and data, and basic arithmetic functions. Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing Ability to read, comprehend and write simple instructions and/or short correspondence and memos Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations An operational knowledge of Microsoft Office suite Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc) • Ability to participate in the creation of an enjoyable work environment Requirements: Job Duties & Functions Approach all encounters with guests and associates in a friendly, service-oriented manner. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations. Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times. Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met. Handle requests for information, mail and messages in an efficient and courteous manner. Answer guest inquires about hotel service, facilities and hours of operation. Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. Establish and maintain good communications and team work with fellow associates and other departments within the hotel. Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting scenario. Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly, efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms. Use proper two-way radio etiquette at all times when communicating with other associates. As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel. Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
    $28k-35k yearly est. 26d ago
  • Front Desk Agent

    Davidson Hospitality Group 4.2company rating

    Front Desk Associate Job 18 miles from Little Falls

    Property Description Embassy Suites by Hilton -Berkeley Heights, located in New Jersey, is seeking dedicated individuals to join our team! As a job applicant, you'll have the opportunity to work in a modern, all-suite hotel that offers exceptional service and amenities to our guests. With positions available in front desk, housekeeping, food and beverage, event planning, and more, there are ample opportunities for career growth and advancement. Our hotel features spacious suites, upscale facilities, and a warm and welcoming environment, creating an exciting work environment. As a member of the Embassy Suites Berkeley Heights team, you'll have the chance to provide outstanding service to our guests, work in a supportive team, and be a part of the renowned Hilton brand. Join us in delivering memorable hospitality experiences and become a valued member of our team at Embassy Suites Berkeley Heights! Overview Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive. Summary: Provide exceptional customer service, creating a positive first impression for guests Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy Assist guests with recommendations and information about local attractions, dining options, and hotel amenities Collaborate with other departments to ensure seamless guest experiences Maintain a clean and organized front desk area Handle cash and credit card transactions accurately Demonstrate a strong attention to detail and a proactive approach to guest satisfaction Join our team and embark on a rewarding career in hospitality, where you can make a difference in our guests' stay. Apply now to become a Front Desk Agent and be part of a team committed to delivering exceptional service! Qualifications Previous experience in a customer service role, preferably in a hotel or hospitality environment Excellent communication and interpersonal skills Previous cash handling experience required Strong problem-solving abilities and the ability to remain calm under pressure Proficiency in computer systems and knowledge of hotel property management software Outstanding organizational and multitasking skills Full-time availability: Work flexible schedules, including evenings, weekends, and holidays High School diploma or equivalent Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify. Salary Range USD $16.50 - USD $17.50 /Hr.
    $16.5-17.5 hourly 21d ago
  • Front Desk Agent

    Hampton By Hilton

    Front Desk Associate Job 23 miles from Little Falls

    Job Description Purpose: Serves guests by completing registration and controlling room assignments. Welcomes and registers guests, establishes credit, directs guests to room, relays messages, answers questions about services, maintains and updates records, obtains payments, makes reservations, secures valuables. Responsibilities • Willingness to accept the most effective role • Welcomes guest by greeting, answering questions, and responding to requests • Registers guest by obtaining or confirming room requirements, verifying pre-registration, assigning room, obtaining information and signatures, and issuing guest room keys • Establishes credit by verifying credit cards or obtaining cash • Directs guest to room by showing location on map • Conveys information to guest by receiving and transmitting messages, mail, facsimiles, packages, etc • Provides concierge duties to guest by answering inquiries regarding hotel and other services guest may require, such as entertainment, business, shopping, and travel • Maintains records by entering room and guest account data • Collects revenue by entering services and charges, computing bill, and obtaining payment • Makes hotel and other reservations by entering or telephoning requirements, checking availability, confirming requirements • Secures guest’s valuables by processing lost and found • Contributes to team effort by accomplishing related results as needed Requirements • Uses customer-oriented telephone etiquette to receive information • Greets callers, establishes rapport and projects professional tone at all times • High school diploma or equivalent experience • Lift up to ten (10) pounds, unassisted • Sit and/or stand for long periods
    $28k-35k yearly est. 28d ago
  • Front Desk Agent

    Delco Development LLC

    Front Desk Associate Job 23 miles from Little Falls

    Purpose: Serves guests by completing registration and controlling room assignments. Welcomes and registers guests, establishes credit, directs guests to room, relays messages, answers questions about services, maintains and updates records, obtains payments, makes reservations, secures valuables. Responsibilities • Willingness to accept the most effective role • Welcomes guest by greeting, answering questions, and responding to requests • Registers guest by obtaining or confirming room requirements, verifying pre-registration, assigning room, obtaining information and signatures, and issuing guest room keys • Establishes credit by verifying credit cards or obtaining cash • Directs guest to room by showing location on map • Conveys information to guest by receiving and transmitting messages, mail, facsimiles, packages, etc • Provides concierge duties to guest by answering inquiries regarding hotel and other services guest may require, such as entertainment, business, shopping, and travel • Maintains records by entering room and guest account data • Collects revenue by entering services and charges, computing bill, and obtaining payment • Makes hotel and other reservations by entering or telephoning requirements, checking availability, confirming requirements • Secures guest's valuables by processing lost and found • Contributes to team effort by accomplishing related results as needed Requirements • Uses customer-oriented telephone etiquette to receive information • Greets callers, establishes rapport and projects professional tone at all times • High school diploma or equivalent experience • Lift up to ten (10) pounds, unassisted • Sit and/or stand for long periods
    $28k-35k yearly est. 26d ago
  • Front Desk Agent - Element by Westin Wood Ridge

    Briad Hotels | The Briad Group

    Front Desk Associate Job 7 miles from Little Falls

    Job DescriptionHotel Front Desk Agent / Reception Element by Westin Wood Ridge, NJ Our Hotel "Family Members" are truly responsible for conveying the brand at every touch point, and our Front Desk / Reception Agent brings to life the brand's core values in all aspects of the operation. At the core, our Family must be: Discerning & Intelligent Self-Assured & Refined Personally Engaged & Professionally Invested Able to view Work as a Lifestyle Innovative Harmonious Modern & Fun Summary of Position First impressions mean everything! What you do the second a guest walks through the doors, sets the expectation for the rest of their stay. As a Front Desk Reception agent, you'll have every opportunity to "make someone's stay", by making their day. As a Front Desk / Reception Agent, you will: Work in fast-paced environment with lots of guest interaction Demonstrate a true desire to satisfy the needs of others Work a variety of shifts - day, night, and mid Benefits: Advancement Opportunities - We promote from within! Medical (for Full Time Associates) 401(k) Paid Vacation Time Tuition Reimbursement Program Flexible schedules Teammate Assistance Fund Stability Competitive Wages Fun, Energetic Work Environment Keys to Success - Candidate Requirements Customer service experience is required, preferably in a hotel or related field Must have schedule flexibility for both AM/PM shifts, weekends and holidays Must have a high school diploma or equivalent An Accounting background is preferred but not required Attention to detail and the ability to compile facts and figures Ability to lift, pull, and push moderate weight (minimum of 20 lbs); may occasionally require lifting luggage up to 50 pounds Ability to communicate effectively and courteously over the telephone and in person Requires strong command of the English language to include speaking, reading and writing In addition to general office equipment, you will regularly operate Briad systems and software About us. The Briad Group® is rapidly expanding to serve many hospitality needs. Our robust portfolio consists of Wendy's franchise locations, Marriott and Hilton brand hotels, unique Rooftop lounges atop our most innovative hotel locations, and an outdoor lifestyle shopping center. Our mission. Create positive lifelong emotional connections with our teammates and our guests. Our formula for success includes building strong leadership teams. The Briad Group® takes pride in training, developing and promoting what it considers the hospitality industry's most talented teammates. Apply today to become a part of the Briad Hotels Family!! We Are An Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.
    $28k-35k yearly est. 23d ago
  • Andrew Front Desk Agent Full Time

    Ns Hotel Manager

    Front Desk Associate Job 26 miles from Little Falls

    Job Details The Andrew Hotel - Great Neck, NY Full Time $16.50 - $17.50 Hourly None Hospitality - HotelDescription ABOUT THE ROLE Front Desk Agents represent the hotel throughout all stages of the guests stay. By working with all hotel personnel, they ensure every guest experiences the highest customer care. Their responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring a pleasant stay and smooth checkout. Essential Duties: Properly secure guest information. Able to learn safety, emergency, and accident prevention policies and procedures. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing. Understand and adhere to proper credit card and cash handling policies and procedures. Specific Requirements of this role: Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures. Coordinate room status updates with the housekeeping department and maintenance work with the engineering division. Report any unusual occurrences or requests to the manager or assistant manager. Manage and resolves all guest complaints in a professional and courteous manner. Assist guests on departure by verifying and posting all outstanding charges, settling credit cards, and making arrangements for luggage and transportation assistance, Perform other duties as assigned. Qualifications Qualifications High school diploma or equivalent. Previous hotel-related experience preferred. Working knowledge of Microsoft Word and Excel. Ability to work a flexible schedule, including weekends and holidays. The Company is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Company is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Company are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Company will not tolerate discrimination or harassment based on any of these characteristics and encourages applicants of all ages.
    $16.5-17.5 hourly 12d ago
  • Front Desk Agent

    Binghamton Motor Inn Corp

    Front Desk Associate Job 13 miles from Little Falls

    Job DescriptionBenefits/Perks Flexible Scheduling Competitive Compensation We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation
    $28k-35k yearly est. 23d ago
  • Night Receptionist

    Atlas Search LLC 4.1company rating

    Front Desk Associate Job 21 miles from Little Falls

    Our client, a reputable law firm is seeking a receptionist. The hours are 4pm to Midnight M-Thursday, and every Saturday 8am-4pm. The firm will provide transportation home for you if you work past 9 pm. Responsibilities: * Answer all phone calls and re-direct accordingly, or answer basic rental property inquiries * Friendly attitude, caring, and upbeat personality with a professional demeanor. * Ability to interact with employees at all levels * Keep things in order, maintain the overall look of the office and make sure everything is presentable * Ability to research new, creative restaurants for catering needs Experience Required: * 1+ of relevant experience is a must * Articulate, polished, and the ability to handle a fast past environment * Knowledge of MS Office products including Outlook, PowerPoint, and Word The annual base salary range is $45k to $60k. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things. Details about eligibility for bonus compensation (if applicable) will be finalized at the time of offer. #INDEEDOS Job Type: Full-time Pay: $50,000.00 - $60,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Flexible schedule * Health insurance * Health savings account * Life insurance * Paid time off * Vision insurance Schedule: * Monday to Friday * Weekends as needed Application Question(s): * Are you comfortable working the hours of 4pm - Midnight ET? Education: * Bachelor's (Preferred) Experience: * Customer service: 1 year (Required) Work Location: In person
    $50k-60k yearly 60d+ ago
  • Front Desk Agent for luxury Hotel

    Greenwich Country Club 4.2company rating

    Front Desk Associate Job 21 miles from Little Falls

    Luxury Hotel in downtown Manhattan is seeking dynamic individuals to join our Front Desk Concierge team. Applicants should possess a good eye for detail along with great interpersonal skills to deliver the highest quality of service to our guests. Our Front Desk staff must reflect the highest standards of professionalism and courtesy to assist guests throughout their stay and provide a wonderful hotel experience. The Front Desk Concierge assumes a pivotal role in overall guest satisfaction and the ultimate success of the Hotel. Given the integral nature of the position, the Concierges demeanor must reflect the highest standards of professionalism and courtesy. A consistently positive attitude and knowledge of Hotel services and amenities are qualities which the Concierge is required to have. The purpose of the Concierge is to assist guests throughout their stay by promoting all that the Hotel and New York City have to offer. Responsibilities COMMUNICATING WITH GUESTS Guest Relations Teamwork Phone Etiquette Receiving and presenting packages Handling guest concerns Departmental Communication . GREETING GUESTS AND RESPONDING TO INQUIRIES Greeting the guests in a pleasant and courteous manner Offering an explanation of services and amenities Booking reservations for dining and entertainment Booking limousines and other transportation Assisting with special requests from Guests . PROVIDING KNOWLEDGE OF HOTEL SERVICES AND OFFERINGS Special needs guests Pet policy Wheelchair accessibility Frequently asked guest questions. SAFETY AND SECURITY PROCEDURES Follow CDC Protocol Guest room key procedures Lost and Found Emergency Calls from guests and colleagues Understanding of disclosure policies Knowledge of emergency evacuation plans Building Safety information Qualifications Excellent verbal and written communication skills Strong interpersonal skills to interact with high profile clientele Upbeat personality, natural smile, energetic, friendly demeanor Prior Hotel experience helpful but not required Full time, flexible schedule, with the ability to work weekends & holidays when needed
    $34k-41k yearly est. 56d ago
  • Bilingual Front Desk Receptionist

    New York Psychotherapy and Counseling Center Nypcc 4.4company rating

    Front Desk Associate Job 21 miles from Little Falls

    New York Psychotherapy and Counseling Center (NYPCC) is a leading non-profit organization in New York that has been caring for the community for over 40 years. We are founded on the belief that everyone, no matter age, race or socioeconomic status, is entitled to the best possible mental health treatment. Comprising of a network of seven treatment facilities within Brooklyn, Queens, and the Bronx, we assist children, families, and individuals with behavioral and emotional challenges in becoming more productive, independent members of society. Why Work For NYPCC? Amazing Workplace Culture Team Building & Company Outings Medical, Dental, and Vision Insurance is Paid for by NYPCC 100% Paid Time Off and Company Paid Holidays Annual Rate Increases 403B Retirement Plan Opportunity to Give Back to the Community Job Stability and Growth Opportunities Are You a Good Fit? We are currently seeking a bright, self-motivated, and talented Bilingual Front Desk Receptionist to join our clerical team located at 2857 Linden Blvd, Brooklyn, NY 11208. Schedule : Includes opening and closing shifts as well as a weekend day. Responsibilities: General office responsibilities (answer phones/take messages, scan, fax and copy, etc.) Schedule appointments Greet/direct clients and visitors upon arrival Check clients in and out on electronic health record system File documents in patient charts Coordinate drop-offs and pickups of transportation services Provide support to the clinical team and chart maintenance Maintain confidentiality and comply with HIPPA regulations Perform other related duties as assigned by the Office Manager and Program Administrator Requirements : Must be Bilingual in English and Spanish High School Diploma or equivalent is required 1 to 2 years of Reception experience in a fast paced office, preferably in medical or community mental health office, is required Must be proficient in MS Office (Outlook, Word, and Excel) Must have the ability to learn new software Possesses the personality and demeanor to work with difficult clients Must be detail-oriented and have the ability to multi-task Must be a team player Thrives under pressure in an outpatient client environment Behavioral Skills: The ideal candidate for this position possesses a personal presence characterized by a sense of honesty, integrity, and care with the ability to inspire and motivate others to promote the mission, vision, goals, and values NYPCC Has the ability to self-care and cope with mental and emotional stress related to the position, function independently, have flexibility, consistency, and professionalism Can develop and sustain safe, positive, and productive work habits and demonstrate compliance with NYPCC policies and procedures NYPCC is a fast-paced, energetic, dynamic environment that employs people with a passion for our mission. NYPCC is an Equal Opportunity Employer
    $27k-34k yearly est. 2d ago

Learn More About Front Desk Associate Jobs

How much does a Front Desk Associate earn in Little Falls, NJ?

The average front desk associate in Little Falls, NJ earns between $22,000 and $37,000 annually. This compares to the national average front desk associate range of $20,000 to $35,000.

Average Front Desk Associate Salary In Little Falls, NJ

$28,000

What are the biggest employers of Front Desk Associates in Little Falls, NJ?

The biggest employers of Front Desk Associates in Little Falls, NJ are:
  1. Retro Fitness
  2. Puregym Group x Blink
  3. Gold's Gym
  4. Totowa Nj
  5. PM Pediatrics
  6. NFC Amenity Management
  7. Continuum Health
  8. Athena Hospitality Group
  9. Prosmile
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