Front Desk Clerk Jobs in Cornwall, NY

We have had the privilege of caring for those in need for more than a century. Founded on the belief that everyone has the right to exceptional care, today we continue to provide quality care and services for our many residents, patients, and clients. Caring is not simply what we do, it is who we are. Why Join Our Team: Across our four campuses, eleven communities, five service offerings, and hospital, we are ultimately one unified team. Together, we nurture a compassionate, collaborative culture that enables continuous improvement and allows our team members to learn, grow, and shine in their careers. Surround yourself with people who care about making a difference - come join us! We have an exciting opportunity for a full-time, Unit Secretary to join Ramapo Ridge. Ramapo Ridge is a 58-bed inpatient psychiatric hospital licensed by the State of New Jersey and accredited by The Joint Commission (TJC). The Unit Secretary will be responsible for the clerical functions in the unit and acts as a receptionist. The purpose of this position is to assist the Charge Nurse in the smooth functioning of the unit. The Unit Secretary supports the unit philosophy and works collaboratively with the Charge Nurse, Executive Assistant and the Nurse Executive. Must have the flexibility, personal integrity and be able to work effectively with personnel from all departments. Demonstrates an understanding of, and embraces, the mission statement of Christian Health. Ensures that the daily time schedules correspond to the assignment sheet and assists with staffing calls as needed. Monitors, searches and records all packages brought to and leaving the unit. Maintains the medical record according to the standards. Ensures that ordering is done prior to staff running out of supplies and equipment on appropriate ordering forms. Refers calls to appropriate persons while maintaining patient confidentiality. Writes up the escort and transport requisitions recording the length of the escort, time of day, and the number of staff accompanying the patient. Ensures there are new charts for prospective patients to be available 24 hours a day. Assists in coordinating with admissions including phone calls and admission referrals. Adds to the Census Book all admissions and discharges for each 24 hours. Manages the front desk to ensure that all visitors identify themselves and signs in the visitors in the Log Book. Ensures that all visitors are monitored prior to entering the unit. Ensures the completion of documentation for Court Materials including but not limited to emails, faxes and scheduling. Performs other duties as assigned. Schedule: 3:00pm-11:00pm, Monday - Friday, no weekends. Education: High School Graduate with some secretarial education. Qualifications: One year of secretarial experience with strong organizational skills and hospital experience preferred. Christian Health offers a wide variety of benefits to full-time employees that includes: Discounted health insurance Dental Program Paid Vacation, Personal days, Holidays and New Jersey Sick leave 401k plan for all employees who are 21 or older Group Life Insurance & Voluntary Life Insurance Tuition Reimbursement Flexible Benefit plan Employee Assistance Program Direct Deposit Credit Union Child Day Care Center on campus Gift shop on campus Free onsite parking on campus Free meals for all employees Pay differentials Exclusive employee discounts and special offers Access to earned wages prior to payday Demonstrates compliance with the CH ASPIRE Standards of Performance. If you are interested in this great opportunity, please apply today on our website listed below. *************************************

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights, and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. Be the warm welcome that kicks off a memorable guest experience. Acknowledge IHG Rewards Club members and returning guests, in person or on the phone. Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Handle cash and credit transactions. Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions, and concerns. Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary. Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed. Take pride in your appearance and place as a brand ambassador. Always know what events and activities are on the day's schedule. Jump into other ad-hoc duties when your colleagues need your help. What We Need from You - In the hotel industry we cater for our guest needs 24 hours a day, 7 days a week. Even though a shift will be assigned, in occasions we may require working varying shift across a 7-day period, including weekends, evenings, and public holidays. Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to. Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories. Fluency in the local language - extra language skills would be great, but not essential. Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math and computers Flexibility - night, weekend and holiday shifts are all part of the job. You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential. Experience - ideally, you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling. What we Offer ─ We'll reward all your hard work with a great salary and benefits - including a great room discount and superb training. Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work. The below range is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in CA, CO, NJ, NY, WA, HI, IL, MN, VT. This range may be modified in the future. The hourly pay range for this role is $15.50 to $25.00. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.

Job Details Highland , NY $17.50 - $18.00 HourlyDescription Rocking Horse Ranch Resort is an award winning, all-inclusive resort in Highland, NY. We are seeking driven, articulate, and passionate team members for our Front Desk and Reservations team! You will be the first point of contact with each guest, and will be trained to provide the highest level of hospitality. Ideal candidates will have a gregarious personality and a natural talent for customer service, with a solid ability to understand unique guest needs and close a sale. This is a full time position. Receive and manage in-bound reservation calls and leads from potential guests, repeat clients, and groups; understand specific guest needs to secure reservations Ensure each encounter with guests is conducted in a positive service-oriented manner Maintain fluency with resort's rates, packages, and promotions Provide attentive and courteous service to all guests during check-in, throughout their stay, and at check-out Demonstrate detailed knowledge of all itineraries, activities, and services Interact with and assist other departments as needed Qualifications Experience in a sales or hospitality role preferred Strong organizational, communication, written, and interpersonal skills Impeccable attention to detail Strong work ethic, adept at multitasking, and a true team player Excellent computer skills

Job DescriptionDescription: Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Education & Experience High School diploma or equivalent required; College course work in related field helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high-pressure situations. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests. Must be able to work with and understand financial information and data, and basic arithmetic functions. Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing Ability to read, comprehend and write simple instructions and/or short correspondence and memos Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations An operational knowledge of Microsoft Office suite Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc) • Ability to participate in the creation of an enjoyable work environment Requirements: Job Duties & Functions Approach all encounters with guests and associates in a friendly, service-oriented manner. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations. Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times. Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met. Handle requests for information, mail and messages in an efficient and courteous manner. Answer guest inquires about hotel service, facilities and hours of operation. Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. Establish and maintain good communications and team work with fellow associates and other departments within the hotel. Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting scenario. Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly, efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms. Use proper two-way radio etiquette at all times when communicating with other associates. As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel. Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds

About the Role: The Front Desk Agent at Residence Inn Middletown Goshen plays a crucial role in ensuring a positive experience for all guests. This position is responsible for managing the front desk operations, which includes checking guests in and out, handling reservations, and addressing any inquiries or concerns. The Front Desk Agent serves as the first point of contact for guests, setting the tone for their stay and ensuring that all interactions are welcoming and professional. Additionally, this role involves coordinating with various departments to ensure that guest needs are met promptly and efficiently. Ultimately, the Front Desk Agent contributes significantly to the overall satisfaction and comfort of guests, which is vital for the hotel's reputation and success. Minimum Qualifications: High school diploma or equivalent. Previous experience in customer service or hospitality roles. Strong communication and interpersonal skills. Preferred Qualifications (mot required): Experience in a hotel or front desk environment. Familiarity with hotel management software. Multilingual abilities are a plus. Responsibilities: Greet and welcome guests upon arrival, providing a friendly and professional first impression. Manage the check-in and check-out process, ensuring accuracy in billing and reservations. Handle guest inquiries, requests, and complaints in a timely and effective manner. Maintain an organized front desk area, including managing phone calls and messages. Collaborate with housekeeping and maintenance teams to ensure guest rooms and common areas are clean and well-maintained. Shifts 7a-3p, 3p-11p. Skills: The required skills for this position, such as strong communication and interpersonal abilities, are essential for creating a welcoming atmosphere for guests. Daily interactions with guests will require the Front Desk Agent to listen actively and respond to inquiries with clarity and professionalism. Organizational skills are also vital, as the agent must manage multiple tasks simultaneously, including reservations and guest requests. Preferred skills, such as familiarity with hotel management software, will enhance efficiency in processing check-ins and check-outs. Additionally, multilingual abilities can significantly improve guest relations, allowing for better communication with a diverse clientele. Weekends and Holidays required.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Position:Deskside technicians or data entry specialist Location: Mahwah NJ Duration:1year · The technicians responsibilities will consists of data entry and also to monitor the Dispatch call in number to assist dispatched technicians in the field with installations, moves, incidents etc.. · Training will be provided the first 2 weeks during regular business hours. Additional Information For more information, Please contact Shubham ************

Represents the hotel to the guest throughout all stages of the guest's stay. Determines a guest's reservation status and identifies how long the guest will stay. Helps guests complete registration cards and then assigns rooms, accommodating special requests whenever possible. Verifies the guest's method of payment and follows established credit-checking procedures. Places guest and room information in the appropriate front desk racks and communicates this information to the appropriate hotel personnel.

Job Description We seek a positive, friendly Front Desk Agent. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include communicating with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Must have reliable transportation. 4:00 pm -12 am shift available, Thursday, Saturday, Sunday

Job DescriptionCrystal Springs Resort is currently looking for Front Desk Agents for our award winning spas. As a front desk agent you are responsible for the reception area at the spa along with other duties: Responsibilities: Properly open and close the spa according to the standard operating procedures Greeting every guest in a professional, welcoming manner Answering phone calls promptly Assisting guests with questions regarding spa services and products Accurately book, change and cancel appointments utilizing our computer system Process payment for services and products Actively promote the sales of spa retail products and gift cards Maintain a clean well organized reception area Requirements: Spa, salon, or retail experience Must be available to work a flexible schedule including days, evenings, weekends, and holidays Must have enthusiasm and possess exceptional customer service skills Must be 18 years or older Enjoy Crystal Springs Employee Perks! Discounted Minerals Sports Club Membership 30% Dining/Retail Discount 30% Spa Discount Discounted Stays at the Hotels Discounted admission to Events & Festivals Complimentary Golf

Crystal Springs Resort is currently looking for Front Desk Agents for our award winning spas. As a front desk agent you are responsible for the reception area at the spa along with other duties: Responsibilities: Properly open and close the spa according to the standard operating procedures Greeting every guest in a professional, welcoming manner Answering phone calls promptly Assisting guests with questions regarding spa services and products Accurately book, change and cancel appointments utilizing our computer system Process payment for services and products Actively promote the sales of spa retail products and gift cards Maintain a clean well organized reception area Requirements: Spa, salon, or retail experience Must be available to work a flexible schedule including days, evenings, weekends, and holidays Must have enthusiasm and possess exceptional customer service skills Must be 18 years or older Enjoy Crystal Springs Employee Perks! Discounted Minerals Sports Club Membership 30% Dining/Retail Discount 30% Spa Discount Discounted Stays at the Hotels Discounted admission to Events & Festivals Complimentary Golf

Job DescriptionPart-Time Hotel Front Desk Agent Homewood Suites by Hilton Poughkeepsie, NY First impressions mean everything! What you do the second a guest walks through the doors, sets the expectation for the rest of their stay. As a Front Desk Reception agent, you'll have every opportunity to "make someone's stay", by making their day. As a Front Desk / Reception Agent, you will: Work in fast-paced environment with lots of guest interaction Demonstrate a true desire to satisfy the needs of others Earnings Range: Starting at $16.00 *Actual rate offered will be based upon job title, experience, location, and position. Benefits: Advancement Opportunities - We promote from within! Medical (for Full Time Associates) 401(k) Flexible schedules Teammate Assistance Fund Stability Competitive Wages Fun, Energetic Work Environment Keys to Success Customer service experience is required, preferably in a hotel or related field Must have schedule flexibility for both AM/PM shifts, weekends and holidays Must have a high school diploma or equivalent An Accounting background is preferred but not required Attention to detail and the ability to compile facts and figures Ability to lift, pull, and push moderate weight (minimum of 20 lbs); may occasionally require lifting luggage up to 50 pounds Ability to communicate effectively and courteously over the telephone and in person Requires strong command of the English language to include speaking, reading and writing In addition to general office equipment, you will regularly operate Briad systems and software About us. If you can eat there, drink there or sleep there, we can play with it, adding our special brand of flair to the flavor of fun we like to call The Briad Group®, one of America's fastest growing hospitality companies. Our mission. Create positive lifelong emotional connections with our teammates and our guests. Our formula for success includes building strong leadership teams. The Briad Group® takes pride in training, developing and promoting what it considers the hospitality industry's most talented teammates. Apply today to become a part of the Briad Hotels Family!! We Are An Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.

Join our Team! Chestnut Ridge Pediatrics is looking for a Full-time medical receptionist for our busy pediatric office in Montvale, New Jersey. Job Duties include but are not limited to: · Greets all patients and visitors in a timely, cheerful, and professional manner. · Answer phones and return calls in a timely, cheerful, and professional manner. · Schedule appointments and specialist visits. · Review faxes throughout the day. · Complete patient forms for school/camp · Perform duties related to patient check in, check out and scheduling · Maintain a neat, comfortable, professional work station. · Conduct work with speed, attention to detail and correct prioritization · Insurance and demographic verification at each visit during check-in process · Patient Portal management · Call patients with results as directed by providers. · Prepares bank deposits daily and completes revenue log each week Benefits: 401(k) 401(k) matching Dental insurance Health insurance Vision insurance Life insurance Paid time off Flexible schedule Requirements · Ability to be punctual and reliable. · Ability to communicate with others in a professional, mature manner. · Knowledge of computer systems and applications · Knowledge of business office procedures · Knowledge of grammar, spelling, and punctuation to type patient information · Skill in operating a computer, scanning and photocopy machine · Ability to maintain confidentially of sensitive information · Ability to apply written guidelines and standardized work practices · Ability to be flexible with schedule.

Job Description As a Data Entry Specialist, you will be responsible for creating and implementing a sales strategy to help our company expand in our government division/team. You will be working closely with team members to manage correspondence, maintain accurate records, and ensure timely completion of tasks. This role requires exceptional organizational skills, strong attention to detail, and the ability to handle multiple priorities in a fast-paced environment. Responsibilities: Assist Government accounts with inquiries related to orders, shipments, pricing, and product availability. Placing and entering all orders in a timely manner. Collaborate with logistics and other departments to ensure smooth delivery. Monitor shipment status and provide timely updates to customers. Troubleshoot and resolve customer issues in coordination with the team. Identify areas for improvement in processes and customer satisfaction. Analyze and determine cross-selling and up-selling opportunities to enhance customer value and increase revenue. Communicate effectively with team members. Participate in training sessions provided by experienced colleagues. Qualifications: Proactive, detail-oriented, and organized. Capable of working independently and managing multiple projects. Self-motivated, positive attitude, and enthusiastic approach to work. Excellent verbal and written communication skills. Team player with a focus on team success and support for colleagues. Proficiency in Outlook and Excel. Bachelor's degree in business administration or related field required.

Hilton Garden Inn Danbury is hiring for a Guest Service Representative (Hotel Front Desk Agent). This position will require a flexible schedule and the availability to work 7am-3pm on some days and 3pm-11pm on others. Must be proficient with computers and a fast paced environment. Must be able to Multi-task. This can be a full time or part time position. Weekends and Holidays are required. Hilton OnQ Experience Preferred. We offer a fast paced, hotel environment with a very attractive employee travel plan. Responsibilities * Perform all check-in and check-out tasks * Manage online and phone reservations * Inform customers about payment methods and verify their credit card data * Register guests collecting necessary information (like contact details and exact dates of their stay) * Welcome guests upon their arrival and assign rooms * Provide information about our hotel, available rooms, rates and amenities * Respond to clients' complaints in a timely and professional manner * Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs * Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests * Upsell additional facilities and services, when appropriate * Maintain updated records of bookings and payments

ESSENTIAL JOB FUNCTIONS: 1. Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier. 2. Run audit reports/journals from the front office system, Point of Service and the computer. 3. Make corrections and adjustments and handle all computer problems that might occur throughout the shift. 4. Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. 5. Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations. 6. Comply with attendance rules and be available to work on a regular basis. 7. Perform any other job related duties as assigned. REQUIRED SKILLS AND ABILITIES: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key. Ability to effectively deal with guest and employee concerns in a friendly and positive manner. Ability to access and accurately input information using a moderately complex computer system. PERFORMANCE STANDARDS Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

We are looking for a hard-working and driven individual who's interested in joining a team of passionate outdoor enthusiasts! With every campground, camper and staff member being distinctively unique, the ability to think on your toes and work in a fast pace environment is essential. Requires a robust understanding of technology and Microsoft Office to learn booking software and other platforms frequently used for this position. Must possess sensible people skills, excellent organization, and a high-level of professionalism. The main focus is always customer satisfaction and maintaining happy customer relations to keep campers coming both back short-term and long-term. If this opportunity sounds like the right fit for you, we hope to talk to you soon! Interlake RV Park - ******************************

Full-time Description Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 82+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. Who You Are: All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! Benefits On-Demand Pay Medical, Dental and Vision insurance (full time employees only) Employee perks and discount program Free Black Card Membership 401(K) Plan Savings plan Rate $15.50 per hour As the Front Desk Associate you will: Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in. Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies. Resolve member concerns and escalate to a Manager as needed. Answer phones in a friendly manner and assist callers with their inquiries. Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships. Perform prospective member calls and tours; assessing their membership needs. Execute retail transactions with accuracy and drive sales goals. Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area. Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.). Requirements What you bring to the table: 6-12 months of experience in a customer service environment is preferred Must be 18 years of age Willing to become CPR/AED Certified (Training provided by Planet Fitness) Basic computer proficiency Ability to lift up to 50 pounds Ability to walk and stand for prolonged periods of time Ability to continuously talk in person or on the phone during shift Will occasionally encounter cleaning chemicals during shift This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws. Salary Description $15.50 per hour

Job Description Since 1994, SPORTIME has been proud to operate the finest tennis and sports facilities in New York State. SPORTIME has 15 facility locations, most recently adding the iconic Port Washington Tennis Academy, now SPORTIME Port Washington, the largest indoor racket sports facility on Long Island. SPORTIME currently offers 194 indoor and outdoor tennis courts and 70 pickleball courts, as well as rinks, turf, camps, gyms and more, at sites across Long Island, in NYC, in Westchester and in the NY Capital Region. SPORTIME clubs are state-of-the-art, yet affordable, and feature the best tennis, sports and fitness facilities and programs, including the John McEnroe Tennis Academy and SPORTIME Volleyball Club). SPORTIME clubs serve individuals of every age and athletic ability, 365 days a year. JOB SUMMARY: To oversee front desk and assist members and prospects on the phone and in person and to greet members and ensure that they receive a 5 Star member experience while at the club. RESPONSIBILITIES: Establish and maintain 5 star rapports with all members and guests entering and exiting the club as well as via phone and any other contact. Competency in all functions of APTUS including Scheduler, POS, shift reconciliations, member statements and notes, Member check-in, etc. Telephone message competence: recording clear, correct messages and discerning importance (timeliness) of calls. Familiar with Broadview phone system including voicemail Responsible to make absolutely certain that closing procedures are followed each night Towel supply laundered, dried, replenished and monitored. Maintain neat and well-stocked work area for efficient desk operation and customer service Assist with courtesy calls and balance due Answers incoming telephone calls and transfer them to the appropriate party Schedule court reservations, private lessons Develop and maintain cooperative work relationships with others Complete daily reports and any special projects as assigned Knowledge, Skills and Abilities: High school Diploma or equivalent Demonstrated knowledge of SPORTIME programs, services, policies and procedures Ability to explain all lessons, programs, memberships and promotions to prospective and existing members Excellent guest service skills Solid computer skills (Microsoft applications) a MUST Ability to listen to and understand information Ability to communicate verbally and in writing so that others will understand Ability to work under pressure Ability to multi-task Ability to keep information confidential Ability to develop constructive and cooperative working relationships with others and maintaining them over time. Schedule: Part-time, 16-25 hours per week between Lake Isle and Harbor Island sites with weekend and evening hours. Salary: $17.00 - $18.00 per hour based on experience Benefits: Member benefits- Employees receive complimentary Sportime membership and are eligible to use club facilities, including tennis, fitness and sports, to participate in club programs on a complimentary or discounted basis, and to receive discounts on retail and other purchases. 401k Plan with employer match – Employees are eligible to enroll in Sportime’s 401k retirement plan, with matching, after they have completed one year of continuous service, worked at least 1000 hours in such calendar or anniversary year, and are over 21 years old (matching restrictions apply based on annual salary). Sportime is an Equal Opportunity Employer that encourages and seeks workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sexual orientation, gender(including pregnancy and gender identity), marital status, disability, domestic violence victim status, predisposing genetic characteristics, military status, citizenship or any other characteristic protected by applicable federal, state, or local law. Note to Recruiters and Placement Agencies: Sportime Clubs, LLCdoes not accept unsolicited agency resumes from Recruiters or Placement Agencies and will not pay fees to any third party organization associated with such resumes. Please do not forward unsolicited agency resumes to Sportime’s website or to any Sportime Clubs, LLC employee Powered by JazzHR 9R7hXGpIIv

Front Desk employees are the face of Retro Fitness Hackensack. As the people our members first see when they walk in the door, we are seeking upbeat individuals with a passion for working out. Great communication skills and a passion for helping others is required. Must be willing to learn from management to become the best membership experience advisor they can be. Seeking day shift availability. Transportation is a must. Prior retail sales experience is a plus Requirements ⦁ A positive upbeat personality. ⦁ Effective ability to communicate with customers, coworkers and managers. ⦁ The ability to multi-task. ⦁ Customer service oriented. ⦁ Strong team player. ⦁ Punctual, responsible and pays attention to detail. ⦁ CPR/AED training preferred. ⦁ Prior sales experience in a retail setting is preferred. ⦁ Successful completion of all Retro University courses. Responsibilities of Front Desk Staff Member ⦁ Greeting and checking in members as they come in. ⦁ Resolving member issues in an effective manner. ⦁ Membership sales and retention. ⦁ Following up with prospects. ⦁ Selling in-store merchandise such as Retro Blends Smoothies, Cooler Drinks, Pro Shop items, etc. ⦁ Ensuring a safe and clean environment for all members and staff. ⦁ Applicable downtime tasks provided by Management may include upkeep & walk throughs of facility. ⦁ Opening and closing the facility if scheduled. ⦁ Following company policies and procedures. All Front Desk employees are to wear company staff shirt along with either Khaki pants or black athletic pants and sneakers. No boots, heals, or open toe shoes or sandals. Front Desk staff should always be well groomed and neat. Opening shift employees are required to be inside the facility 15 minutes prior to scheduled opening time ensuring all items on the Opening Checklist are performed before members arrive. Closing employees are to close the facility at the established time. Employees are not to count money until all members have left the Retro Fitness outlet and the doors have been locked. Environment ⦁ Retro Fitness of Hackensack. Working hours could vary and include mornings, evenings, and weekends. Direct report This position is supervised by the positions below and in order of: ⦁ Retro Fitness - General Manager Retro Fitness Mission Statement Retro Fitness is a Health Club built on the respect and dedication for each of our members who entrust us to help them achieve their health and fitness goals. Our mission is to provide a consistent and innovative customer experience for each member to realize their true fitness potential; making America a healthier place 1 visit, 1 rep, 1 mile at a time. Compensation: $14.13 per hour For nearly 20 years, Retro Fitness has been providing members with a timeless approach to exercise, health, and fitness. With 200 health clubs open or in development, Retro Fitness is one of the fastest growing High Value-Low Price franchises in the United States. With a new executive leadership team led by former Starbucks executive, Andrew Alfano, Retro Fitness provides investors and franchisees with a full suite of services including real estate site selection, training, in-club support, marketing services, and operations to deliver a turnkey and operational solution.