Maintenance Clerk
Front Desk Clerk Job In Mount Olive, NC
Butterball, LLC, one of America's most iconic brands, helps consumers celebrate Thanksgiving and every day in between. Located in the thriving Raleigh-Durham, North Carolina area, our goal is to provide a diverse array of career opportunities and paths which include our farms, processing facilities and support offices. We are the largest producer of turkey products in the U.S., and we make a lot more than Thanksgiving turkeys. Our company's measurable growth is in no small part due to our team members in North Carolina, Arkansas, Illinois, and Missouri, who each have a seat at the table to contribute to our success
Why work for Butterball?
This is not just a job, it's a career! We take pride in our employees and our employees take pride in being a valued team member at Butterball!
Join us Today and enjoy these great perks!
· Academic Tuition Reimbursement
· Medical, Dental, & Vision Benefits
· Employee Assistance Program
· 401K
Are you looking for an opportunity to advance in your Butterball Career? Check out this great opportunity in the Maintenance Department!
POSITION SUMMARY:
The Engineering and Maintenance Clerk will be responsible for activities which support all maintenance areas of the organization. This will include, in part, downtime tracking, inventory tracking, spend reporting, graphical reporting on trends related to the afore mentioned maintenance measurables. Additionally, this job will require some front office clerical duties: to include guest reception and activity coordination and event planning
MAJOR JOB ACTIVITIES:
• Gathering and organizing maintenance data to develop records, reports, graphs and charts on volume of production, consumption of material, downtime, and other aspects of maintenance.
• Setting up and organizing various maintenance and engineering meetings
• Auditing, typing, copying, distributing, and filing various reports, graphs, charts, memorandums, letters, etc. for various members of plant management.
• Maintaining direct maintenance and support maintenance's weekly KPI presentation.
• Assisting in coordinating and developing Engineering and Maintenance reports to assist the team in reaching goals.
• Responsible for reporting and tracking Birds processed, WW sprayed, BOC and DAF Water usage, Natural gas Microtext and all Sustainability and Utility reports
• Other duties that may be assigned to meet organizational/operational objectives.
QUALIFICATIONS/SKILLS:
• 2-3 years of experience in a clerical role required
• Regular attendance is an essential function of the job
• Possess high ethical standards and demonstrate professionalism
• Exhibit ability to work independently or in a team-based, highly collaborative environment
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint and Access) to perform functional activities such as data entry, data verification, creation of forms, etc.
• Must be knowledgeable and proficient in SAP and KRONOS
• Strong written and verbal communication skills
• Possess the ability to understand SOPs, attendance tracking, downtime tracking, goods issuing, etc.
• Previous experience in industrial manufacturing preferred
•
We embrace equal opportunity employment. Butterball is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law.
We embrace equal opportunity employment. Butterball is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. This position is deemed Safety Sensitive for purposes of Butterball's Drug/Alcohol Screening & Testing Policy. Details will be provided to individuals who receive a conditional job offer, or upon request.
Sales Office Assistant
Front Desk Clerk Job In Apex, NC
Are you ready to join a dynamic and innovative team?
Our client is looking for a proactive and versatile Sales Office Assistant to support their operations as they continue to grow in the U.S. market.
If you are someone who is eager to learn, enjoys working collaboratively, and is ready to make a real impact in a family-owned company that prioritizes quality and innovation in human-machine interface development, this is the perfect role for you!
Role Incentives
Competitive salary and vacation policy
Responsible and varied tasks
Individual development opportunities
Permanent employment in a rapidly growing company with secure future prospects
Your Key Responsibilities
Support inside sales activities and assist in office administration
Manage customer inquiries and provide exceptional service
Utilize CRM and ERP systems for tracking and reporting
Collaborate with team members to streamline operations
Assist with various administrative tasks as needed
Requirements
Experience in inside sales and/or office administration
Comfortable using CRM and ERP systems; familiarity with HubSpot or Zoho is a plus
Highly coachable, eager to learn, and willing to pitch in where needed
Strong communication and team collaboration skills
Reliable, organized, and detail-oriented
Previous experience in the Life Science industry is nice to have
Reach out to Vivien Urban for more information about the company culture, and long-term development plans.
Who Are Adaptive Life Science?
Here at Adaptive Life Science, we provide specialised recruitment services to the Life Science sector, covering the Medical Device, Diagnostic, and Biotech industries globally.
We are connected with the most innovative medical companies in the world, and are ready to support your career development with them.
Why Apply With Us?
Our services are 100% free to candidates, and our focus is helping you find your dream job that aligns with your career goals, technical skill set, and culture fit. We offer a range of services, including:
Expert advice on your CV and cover letter
Guidance on salary expectations
Personalized interview preparation
Connections to exclusive job opportunities
Assistance in negotiating the best possible offers
50% of the CVs we send to clients are accepted
Accepted or declined, either way we will provide you with feedback
We believe in being your trusted advisor throughout your job search. We will take the stress out of the process by working around your schedule, and with your needs.
Who Do Adaptive Work With?
We offer a wide portfolio of over 150+ Life Science companies, from start-ups with impressive funding and innovative product development, mid-sized companies investing in R&D, all the way to market leaders with significant global presence.
If you are interested in this role, please apply with your CV or contact ************************************ for further details on this opportunity and additional vacancies in the medical device, biotech, and diagnostics industry.
Night Audit/Front Desk Agent
Front Desk Clerk Job In Clayton, NC
City, State:Clayton, Missouri
The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Operate the front desk according to standard operating procedures and with exceptional guest service.
Operate with accuracy the reservation system, check-in and checkout system and credit card system, following all safety and security procedures.
Check registration (folio) cards for completeness, accuracy, and legibility.
Maintain accurate cash sheet. Responsible for cash drawer balancing.
Operate the switchboard and disperse calls as required by your shift. Take guest messages and faxes with accuracy, always noting the date and time of message. Repeat message back to caller to assure the accuracy of the message. Use message light to tell guests that they have a message waiting.
Know emergency procedures and how to respond.
Never say a guest's room number out loud.
Be knowledgeable of hotel promotions.
Know room rate. Also know the amenities of the rooms so you can inform guests of what to expect in their rooms.
Know physical makeup of building-exterior and interior. Know where the closest shopping, convenience store and gas station is.
Complete daily reports, audits correspondences etc. as required by your shift.
Keep lobby and office area clean at all times,
Set wake-up calls as dictated by your shift.
Prepare room status sheet for housekeeping and update housekeeping on rooms available to clean as guests checkout or leave for the day.
Take and confirm credit cards for validity and acceptability.
Lock and secure area if leaving the front desk, even if it is for a moment!
Create incident reports for guest injuries / issues when required.
Answer all calls within three (3) rings. All calls are to be answered in a “scripted” manner.
Take and record reservations with accuracy. Confirm as requested.
Resolve guest complaints.
Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
Performs any other duties as requested by supervisor.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position.
DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE
To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required.
Associate demonstrates a high QUALITY of work:
Demonstrates accuracy and thoroughness.
Monitors own work to ensure quality.
Provides the best possible service to clients and customers.
Associate demonstrates acceptable PRODUCTIVITY standards
Meets or exceeds productivity standards.
Produces adequate volume of work efficiently in a specific time.
Associate demonstrates excellent CUSTOMER SERVICE SKILLS
Responds to requests for service and assistance.
Demonstrates the desire and ability to provide high quality service to both internal and external customers.
Solicits customer feedback to improve service.
Associate demonstrates INITIATIVE
Asks for and offers help when needed.
Includes appropriate people in decision-making.
Associate demonstrates ACCOUNTABILITY for their job performance
Takes responsibility for own actions.
Performs work with little or no supervision; works independently.
Can be relied upon regarding task completion and follow up.
EDUCATION AND EXPERIENCE REQUIREMENTS:
One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to speak English fluently.
Ability to interpret and perform basic computer and POS system functions.
WORK ENVIRONMENT:
The work environment normally entails the following:
• Indoor work environment
• May be exposed to and use of cleaning chemicals throughout the shift
• Minimal to moderate noise levels consistent with hotel environment
Top of Form
PHYSICAL DEMANDS:
During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.
The physical activity normally entails the following attributes.
Position is expected to:
• Stand more than 2/3 of the time
• Walk less than 1/3 of the time
• Sit less than 1/3 of the time
• Lift up to 15 lbs
• Push / pull up to 10 pounds
Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates.
Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.
Front Desk Agent
Front Desk Clerk Job In Holly Springs, NC
Embark on an exciting hotel career with Crown Hotel & Travel Management, LLC. From hotel management jobs to front-line interaction with hotel guests and important behind-the-scenes hospitality jobs, Crown Hotel & Travel Management, LLC offers a variety of opportunities for job growth and exciting careers in the hospitality industry. MUST WORK WEEKENDS.
Part-Time
Benefits
Insurance (Medical, Dental and Vision)
Supplemental Insurance
Enhanced Paid Time Off (PTO) Plan
Paid Training
Fantastic Company Culture
Job Responsibilities
Receiving accommodation reservations from visitors
Taking the details of all arriving guests including payment information
Allocating rooms to all guests
Providing information to guests about the procedures, policies, and facilities of the hotel
Providing the guest with the necessary tourism information
Handling all customer concerns and queries
Issuing receipts to the guests
Ensuring the safety and security of all guests
Maintain all guest reservations in accordance with credit card security requirements
Balance and properly account for cash drawer at the desk for each shift
Maintain all training requirements as set forth by General Manager
Assisting guests with safety deposit box forms and keys as outlined by GM
Wear a provided uniform and name tag at all times on the property
Perform routine cleaning throughout the work area
Document any necessary minor repairs and/or replacements of room furniture, fixtures, and equipment to include television sets, light fixtures, and follow through with proper department
Smile, acknowledge, and greet guests while in guest rooms, front of the house, or any other area of the hotel
Respond to guest's requests for immediate repairs
Report lost-and-found items in accordance with hotel procedures
All other assigned duties
Qualifications/Requirements
High school diploma or equivalent
Must have a basic working knowledge of a computer including word and be able to handle multiple tasks at one time
Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities
Must display very good organization and time management skills
Must be able to frequently kneel, reach, crawl, and twist torso as needed to accomplish required tasks
Must be able to regularly lift and carry up to 20 pounds without assistance
To always maintain a high standard of personal hygiene and appearance
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Front Office Reception Agent
Front Desk Clerk Job In Cary, NC
Job Details NC The Umstead Hotel and Spa - Cary, NC Full Time High School $18.00 - $18.00 Hourly None Flex AM/PM Front OfficeDescription
To increase guest satisfaction, the Reception Agent must provide efficient, prompt, and courteous service. Greet and assist arriving, departing, and in-house guests, in accordance with The Umstead's guidelines. Responsibilities for this position include:
Must be able to register, process, and greet customers promptly;
Checks the daily arrival list and blocks any special requests
Responds to guest requests for information about the hotel and its surroundings;
Arranges for special services requested by the guest;
Stays current with developments in the hotel by reviewing the communication tools
Arranges fulfillment of guest services by working with Bell staff, Housekeeping, Reservations and Room Service;
Follows-up and verifies arrivals by updating registration cards in regards to spelling of guests name, address and method of payment;
Resolves any guest related problems graciously and expeditiously, while simultaneously protecting the interests of both the guests and the hotel
Is aware, at all times, of current room status and room availability;
Is fully aware of The Umstead Hotel and Spas service concepts;
Is fully aware of, and knows how to handle, all current and future hotel promotions;
Minimizes loss of revenue by adhering to all established credit procedures & monitors customer accounts to insure adherence to hotel credit limits
Adheres to hotel policies regarding the use of cash banks
Ensures that guest mail and messages are delivered promptly;
Demonstrates a working knowledge of all services and facilities of the hotel, and effectively assists the hotels guests;
Qualifications
High School diploma or equivalent required.
Bachelor's Degree preferably in hospitality or hotel management preferred
Experience working at luxury property or hotel preferred
Must be able to operate switchboard, fax, key equipment, credit card machines and printers, hotel alarm systems, and other Front Office equipment.
Communicates effectively with colleagues, guests, and supervisors.
Ability to work as a team as well as individually.
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance
Front Desk Agent (Part-Time) @ the Residence Inn Crabtree
Front Desk Clerk Job In Raleigh, NC
div class="job-preview-details" divpstrong SUMMIT HOSPITALITY GROUP: GUEST SERVICE REPRESENTATIVE JOB DESCRIPTION/strong/ppbr//ppstrong SUMMARY:/strong The Hotel Guest Service Rep. for Summit Hospitality Group is responsible for providing our guest with memorable service all while conducting various daily operations./pp Daily operations consists of guest interaction by recording and communicating guest special requests and problems to appropriate department to ensure that they have been addressed in a timely and professional manner./ppstrong PREREQUISITES/QUALIFICATIONS:/strong/pp· Two (2) years previous experience as a Front Desk Rep. for a name brand hotel chain; preference for Marriott, Hilton, and Hyatt/pp· Strong leadership skills/pp· Excellent oral and written communication skills/pp· Demonstrated planning and organizational ability/pp· Able to prioritize and quickly change direction as needs arise/pp· Working knowledge of FOSSE, Microsoft programming, Excel, Clover, and Micros Restaurant Management System/pp· Able to diagnose and repair simple computer problems/pp· Skilled in math and able to operate a 10 key by touch/ppstrong DUTIES amp; RESPONSIBILITIES:/strong/pp· Provide Customer Service to guests in an intelligent and professional manner/pp· Run shift reports/journals from Front Office Systems/pp· Prepare daily arrivals/departure reports with a strong focus on guest requests./pp· Makes corrections and adjustments and handles all computer problems that might occur throughout the shift/pp· Reviews and corrects discrepancies in the Front Desk System/pp· Ensures complete guest satisfaction/pp· Completes Guest registration process/pp· Must be familiar with computer systems for Guest reservation information processing/pp· Must verify and imprint Guest credit cards for authorization/pp· Must be well versed in cash handling and accurately balance house bank/pp· Assigns guests rooms based on preferences and availability/pp· Drives the Revenue Management process by selling rooms at various rates/pp· Handles Guest issues and concerns in a tactful manner and works to achieve a satisfactory resolution/pp· Answers questions in regards to hotel facilities and services/pp· Answers the telephone and books reservations/pp· Answers Guest inquiries for local directions/events/pp· Recommends local area restaurants, points of interest, or needs for transportation/pp· Maintains cleanliness of front desk, lobby, and back office/pp· Follows up promptly with Guest check-ins, complaints, and other requests/pp· Interacts in a professional manner with other departments and employees to ensure a good working relationship and hospitable atmosphere for Guests/pp· Understand all Emergency procedures for incidents, accidents, fire, safety, or criminal activity/pp· Participates in Hotel Safety Committee/pp· Ensures the Quality Standards for the hotel brand and Summit Hospitality Group are maintained for Property, Product, and People/pp· Duties are subject to change and additional duties may be assigned as needed by the manager on duty/pp· Assists with setting up meeting rooms/ppbr//ppstrong WORK ENVIRONMENT:/strong/pp· Flexible work schedule including weekends; this position is referred to as first or second shift./pp· Able to lift 50 lbs/pp· Valid Driver's license/pp· Sitting, standing, reaching, and bending for extended periods of time./p/div
/div
Part-Time Front Desk Agents-Renaissance Raleigh Hotel
Front Desk Clerk Job In Raleigh, NC
Renaissance Raleigh North Hills Hotel is looking for Front Desk Agents!!
Shift: Must have a flexible work schedule to include working nights, weekends, and holidays. We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and a high sense of responsibility - this role is perfect for you!
Role Responsibilities:
As a Front Desk Clerk, you have the responsibility to give our guests the best hospitality experience they can have by:
Assisting guests efficiently, courteously, and professionally at all times
Maintain a high level of service and hospitality
Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in a timely manner
Post guest charges, collect payments, and follow all cash handling procedures.
Handle guest mail and messages with respect to privacy and professionalism
Be knowledgeable of the hotel brand and various programs (travel programs, special offers)
Be a great communicator to various departments and management on guest comments and concerns
Respond quickly to incoming calls, lobby visitors, and team members needing front desk assistance
Have full knowledge of hotel safety and emergency procedures
Here are some reasons our associates like working for us:
Benefits (Full Time Associates only)
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefits package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord-managed hotels, plus training & development and career advancement opportunities.
Why Renaissance Raleigh?
Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on the property to stay engaged with our associates and show you we care about you.
You take pride in your work, the hotel, and your employer to make sure we exceed our guests' expectations. If this is you, we want you to contact us... Now!
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
ExperiencePreferred
1 - 2 years: Experienced with face to face Customer Service is a must
BehaviorsPreferred
Innovative: Consistently introduces new ideas and demonstrates original thinking
Functional Expert: Considered a thought leader on a subject
Team Player: Works well as a member of a group
Enthusiastic: Shows intense and eager enjoyment and interest
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrity
MotivationsPreferred
Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
Goal Completion: Inspired to perform well by the completion of tasks
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Entry Level Data Entry Jobs
Front Desk Clerk Job In Raleigh, NC
Our experts are actually seeking a Data Item Staff for a permanent possibility. This are going to be actually a Remote control task based out of USA.
The Information Expert will certainly support in making and also maintaining coverage, and also provide department insights on performance and also build data versions to solve numerous measurable ventures. You will function very closely along with modern technology on business needs as well as data storage facility services to comply with department demands.
Tasks
In charge of creating new, tweaking existing, and also executing ad-hoc reporting in support of service procedures and also data-driven decision making. Need to possess the capacity to make relevant control panels on Energy BI and Excel.
Create tough Data Quality specifications and controls to ensure data integrity as well as access.
Handles and produces brand new records pipelines from resource devices to the Information Stockroom.
Works carefully with Monitoring and Business Analysts to recognize business criteria, maintain complete paperwork and acquire service sign offs for all stating requirements, coming from everyday functioning files to high degree metrics.
Generate, sustain, and cultivate scalable records pipes as well as information design
Take advantage of records narration principles to create very clear and also impactful data visualizations utilizing Power BI
Aid automate existing service procedures as well as boost exception-based coverage
Deal with IT and also BA's to look into, research study, and also get brand new data variables (records exploration).
Analyze large datasets to determine purposeful designs that give workable end results.
Extremely assesses details acquired coming from multiple sources and also resolves disputes.
Legitimizes information for correctness by confirming against criteria.
Research information errors and also remediate poor data.
Joins the Information Governance plan by upgrading the records dictionary and plan & techniques.
Analyze and affirm metrics are effective and also offer comments to division innovators of styles that require interest.
Credentials.
2+ years of knowledge doing in-depth record evaluation.
Solid adventure teaming up with PowerBI.
Working on different stating things like Dimensions, Measures, Filters, Figured out Specialization, improvements, guidelines, provisional formatting, DAX queries, Interactions, and so on in Power BI.
Knowledge of DAX, SQL, M Code.
Skillful in SQL, able to create complex SQL to generate files as well as analytics.
Skillful in ETL tools including SSIS, PowerBI Dataflows, or other Big Information assimilations.
Solid data modeling experience making use of star schema or even various other methods.
Problem-solving by means of statistical analysis along with big records sets highly more suitable.
Expertise with SSMS (SQL Web Server Management Studio), Power BI and Power Question.
Expertise along with Smartsheets.
Strong effort in the progression and well-timed conclusion of jobs and also due dates.
Front Desk Agent
Front Desk Clerk Job In Fayetteville, NC
Benefits:
Employee discounts
Sleep Inn is seeking a dedicated and customer-focused Front Desk Associate to join our team. As a Front Desk Associate, you will be the first point of contact for our guests and play a crucial role in providing an exceptional experience.
Key Responsibilities:
Greet and assist guests in a friendly and professional manner
Check-in and check-out guests efficiently
Handle reservations and inquiries via phone, email, or in-person
Process payments and maintain accurate records
Provide information about hotel facilities and services
Address guest concerns and resolve issues promptly
Collaborate with other team members to ensure smooth operations
Qualifications:
Previous experience in front desk or customer service roles
Familiarity with Choice Hotels systems is a plus
Strong communication and interpersonal skills
Ability to handle multiple tasks and prioritize effectively
Attention to detail and excellent organizational skills
Flexibility to work part-time hours, including 2nd and 3rd shifts
Front Desk Agent
Front Desk Clerk Job In Fayetteville, NC
Job DescriptionBenefits:
Employee discounts
Sleep Inn is seeking a dedicated and customer-focused Front Desk Associate to join our team. As a Front Desk Associate, you will be the first point of contact for our guests and play a crucial role in providing an exceptional experience.
Key Responsibilities:
Greet and assist guests in a friendly and professional manner
Check-in and check-out guests efficiently
Handle reservations and inquiries via phone, email, or in-person
Process payments and maintain accurate records
Provide information about hotel facilities and services
Address guest concerns and resolve issues promptly
Collaborate with other team members to ensure smooth operations
Qualifications:
Previous experience in front desk or customer service roles
Familiarity with Choice Hotels systems is a plus
Strong communication and interpersonal skills
Ability to handle multiple tasks and prioritize effectively
Attention to detail and excellent organizational skills
Flexibility to work part-time hours, including 2nd and 3rd shifts
Front Desk Agent/Shuttle Driver
Front Desk Clerk Job In Durham, NC
Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
JOB SUMMARY
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel's high standards of quality.
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. This position is scheduled Monday through Friday from 7:00 AM to 3:00 PM, with occasional weekend shifts as required to meet operational needs.
• Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
• Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas.
• Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers' checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.
• Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
• Close guest accounts at the time of check out and ensure guest's satisfaction. In the event of dissatisfaction, research and attempt to resolve problem within established guidelines, may include turning problem over to a supervisor.
• Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Utilizes protective equipment.
• Reports unsafe conditions to supervisor/manager.
• Reports accidents, injuries, near-misses, property damage or loss to supervisor.
• Provides for a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean and well-groomed appearance. (Specific standards outlined in team member handbook).
• Assists other Front Desk Personnel when need.
• Perform any related duties as requested by supervisor/manager.
KNOWLEDGE, SKILLS & ABILITIES
The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable
• Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
• Prior hospitality experience preferred but not required.
• Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts.
• Ability to read, listens, and communicates effectively in English, both verbally and in writing.
• Ability to access and accurately input information using a moderately complex computer system.
• Hearing and visual ability to observe and detect signs of emergency situations.
PHYSICAL DEMANDS
• Ability to stand and move throughout front office and continuously performs essential job functions.
• Stand 95% of shift
• Lifting up to 25 pounds maximum.
• Occasional twisting, bending, stooping, reaching, standing, walking.
• Frequent talking, hearing, seeing and smiling.
Benefits
401(k)
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Room Discounts
Employee Food and Beverage Discounts
EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
Other details
Pay Type Hourly
Min Hiring Rate $15.00
Max Hiring Rate $16.00
Front Desk Agent
Front Desk Clerk Job In Durham, NC
tdpemstrong PUNCTUALITY IS A MUST!!! /strong/em/p pemstrong$14 Per Hour /strong/em/p p /p pThe Front Desk Agent is the first point of contact for guests at the hotel, responsible for delivering excellent customer service and ensuring a smooth check-in/check-out experience. This role requires strong communication skills, attention to detail, and the ability to handle various guest requests and concerns in a professional and courteous manner./p
pResponsibilities/p
ul
li Greet and welcome guests in a friendly and professional manner./li
li Handle check-ins and check-outs efficiently and accurately, ensuring all guest information is entered correctly into the system./li
li Answer phone calls, respond to inquiries, and provide information about the hotel's services, amenities, and local attractions./li
li Manage reservations, including booking rooms, updating guest information, and processing payments./li
li Address guest concerns and complaints promptly, ensuring a positive resolution while maintaining a high level of customer satisfaction./li
li Coordinate with housekeeping and maintenance teams to ensure rooms are ready for guest arrival and any issues are promptly addressed./li
li Maintain a clean and organized front desk area./li
li Process guest payments, handle cash and credit transactions, and prepare necessary reports./li
li Assist with concierge services, providing recommendations for dining, transportation, and activities./li
li Follow all hotel policies and procedures, including safety and security protocols./li
li Perform other duties as assigned by the Front Desk Supervisor or Manager./li
li Other duties assigned by the Leader./li
/ul
pExperience and Education/p
ul
li High school diploma or equivalent required; some college coursework in hospitality or a related field is a plus./li
li Previous experience in customer service, hospitality, or a front desk role preferred./li
li Strong communication skills, both verbal and written./li
li Proficient in Microsoft Office and hotel management software (experience with property management systems is a plus)./li
li Ability to handle multiple tasks and prioritize effectively in a fast-paced environment./li
li Excellent problem-solving skills and a customer-focused attitude./li
li Flexibility to work various shifts, including evenings, weekends, and holidays./li
li Professional appearance and demeanor./li
/ul
/td
Front Desk Agent
Front Desk Clerk Job In Durham, NC
Essential Functions
Greet and welcome guests upon arrival, ensuring a warm and friendly first impression.
Register guests into the computer system, verifying reservation details and processing payments.
Handle cash and balance the cash drawer, maintaining accurate financial records.
Provide guests with information about hotel facilities and local attractions.
Assist guests with check-out, ensuring all services are correctly accounted for and processing various forms of payment.
Field guest complaints, conduct research, and resolve issues to ensure guest satisfaction.
Maintain extensive knowledge of the hotel's services, facilities, and the local area.
Follow hotel policies and procedures, including safety and security standards, and continuously strive to improve operational standards.
Participate in upselling and promoting marketing programs to enhance guest experience and hotel revenue.
Work cohesively with the team, supporting management and collaborating professionally with co-workers.
Skills and Abilities
Understand the mission, vision, and goals of the hotelâ¯
Must be able to prioritize and work efficiently with limited supervisionâ¯
Requires effective communication skills, both verbal and written with the ability to upsell guests into rooms that fit their needsâ¯
Must possess basic computer skillsâ¯
Strong attention to detail and the ability to handle multiple tasks simultaneouslyâ¯
General knowledge of the city where hotel is located and its attractionsâ¯
Extensive knowledge of the hotel, its services and facilitiesâ¯
Ability to handle cash and balance cash drawer requiredâ¯
Strong team player, able to partner with management and other employees in a professional mannerâ¯
Job Qualifications/Requirements
Education: High School diploma or GED equivalenceâ¯
Experience: 1 year of Customer Service experience preferred
Additional: Will be required to work flexible scheduled shifts based on business needs
Physical Requirements:
The minimum physical requirements for this position include but are not limited to:
Must be able to lift and/or carry up to 40 pounds frequently to assist guests
Ability to stand for extended periods of time
Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors and guests a normal in-person and phone conversation
Ability to bend and twist, push and pull, stoop, and kneel
Ascend and descend a ladder
Disclaimer
We are an Equal Opportunity Employer.⯠All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.⯠If you need accommodation for any part of the application process because of a medical condition or disability, please contact: *******************************.â¯â¯â¯
Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free workplace.
Hotel Front Desk Attendant
Front Desk Clerk Job In Smithfield, NC
Job DescriptionDo you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation:
$12 - $14 hourly
Responsibilities:
Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
Connect with the housekeeping department to ensure guest accommodations are ready
Perform regular bookkeeping duties: make sure hotel guest information is current and correct
Field customer complaints when necessary
Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Qualifications:
1+ year of hotel industry experience or related job preferred
Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
Must have graduated high school, received a GED or equivalent
Comfortable taking telephone calls and mitigating stressful situations
Working knowledge of Microsoft Office and reservation management systems
About Company
Shri Hotels is a leading hotel ownership, development, and management company, dedicated to providing superior guest services and experiences across its portfolio of properties. Shri Hotels proudly owns and operates over 450 hotel rooms, showcasing a versatile selection of select-service properties located throughout the Southeastern United States. Our portfolio features a diverse range of assets across renowned brands such as Marriott, IHG, Choice, and Wyndham, reflecting our commitment to quality and excellence in the hospitality industry.
Fuel Fitness Front Desk Attendant
Front Desk Clerk Job In Durham, NC
Job DescriptionBenefits:
Gym Membership
Flexible schedule
Opportunity for advancement
Bonus based on performance
Employee discounts
Welcome to Fuel Fitness! Front Desk Attendants are the face of the company and have a huge impact on the pace and environment of the gym. You will be the first and last impression for all of our members and potential new members. We are looking for individuals with contagious personalities, desire to improve, passion for fitness, and looking to have a blast at work.
Perks of the job:
Competitive pay
Fast paced work environment
Free gym membership
So, who are we looking for?
Someone with a certain level of social intelligence.
You will be working with many different personality types with members and on staff.
You will need to give the greatest care and best attitude with our members. Someone that looks forward to maintaining high standards.
You work hard and go straight for the goal.
You are excited about meeting new people.
You have a positive attitude and look forward to helping others
Fuel Fitness Front Desk Attendant
Front Desk Clerk Job In Durham, NC
Benefits:
Gym Membership
Flexible schedule
Opportunity for advancement
Bonus based on performance
Employee discounts
Welcome to Fuel Fitness! Front Desk Attendants are the face of the company and have a huge impact on the pace and environment of the gym. You will be the first and last impression for all of our members and potential new members. We are looking for individuals with contagious personalities, desire to improve, passion for fitness, and looking to have a blast at work.
Perks of the job:
• Competitive pay
• Fast paced work environment
• Free gym membership
So, who are we looking for?
• Someone with a certain level of social intelligence.
• You will be working with many different personality types with members and on staff.
• You will need to give the greatest care and best attitude with our members. Someone that looks forward to maintaining high standards.
• You work hard and go straight for the goal.
• You are excited about meeting new people.
• You have a positive attitude and look forward to helping others Compensation: $10.00 per hour
Front Desk Agent at Residence Inn Raleigh Downtown
Front Desk Clerk Job In Raleigh, NC
Description:
Part-time with potential to move Full-time available
3pm-11pm Shift
SUMMIT HOSPITALITY GROUP: FRONT DESK AGENT JOB DESCRIPTION
SUMMARY: At Summit Hospitality Group hotels, the Front Desk Agent works directly with the public to Check-In Check-Out guests and to achieve outstanding guest service as measured by brand standards for Marriott, Hyatt, and Hilton. Adheres to all Corporate and Brand Quality Standards.
PREREQUISITES/QUALIFICATIONS:
· Front Desk or Guest Services experience from Hilton, Hyatt, Marriott preferred.
· Skilled at working under pressure and be able to consistently maintain a pleasant and professional personality when communicating with the public.
· High School Diploma or GED equivalent.
· Skilled at hotel computer operations for reservations, reports, and guest services.
· Able to work a variety of shifts and weekends.
· Demonstrated ability to lead by example.
Requirements:
DUTIES AND RESPONSIBILITIES:
· The expectation of this position requires a 30-40 hour work week which includes weekends and evenings (Saturday and/or Sunday). Hours beyond 40 must be approved in advance by your supervisor. This only applies to Associates who are non-exempt
· Provide excellent customer service by being able to greet customers promptly and courteously, answer questions in a friendly, conversational manner.
· Communicate with other Associates and maintain a professional attitude even in the face of challenges such as an irate guest.
· Solve problems quickly and efficiently including following up with guests to ensure a problem has been solved satisfactorily. Anticipate issues before they happen.
· Explain at check-in all necessary information for guests’ to access Internet and in room entertainment.
· Ensure lobby is ready for clients and guests by helping to maintain the area is clean, neat, and free of clutter. Restock brochures, information, and commonly used forms in the front desk area.
· Know and be able to provide information about local attractions and restaurants and give directions when asked.
· Know and apply all Hotel and Corporate safety and security policies and procedures for guests and fellow Associates.
· Attend training sessions as required by your Supervisor.
· When available, proactively assist teams during breakfast and social events to provide high quality guest service.
· Ensure all guest accounts are posted promptly and correctly at Check-In/Check-Out.
· Assist Front Desk/Operations Manager with ordering supplies and coding invoices for payment
· Promote the loyalty of the brand and Summit Hospitality Group
· Duties are subject to change and additional responsibilities/tasks may be assigned
WORK ENVIRONMENT:
· Flexible work schedule including nights and weekends
· Ability to arrive on time as scheduled
· Ability to stand, sit, reach, bend, stretch for extended periods of time
· Operate computer and brand equipment for Check-In and Check-Out
· Ability to lift 30 lbs.
· Fast pace and often under pressure to perform
· Team environment requiring patience and high level of communication
Benefits:
Fulltime Employees
· Personal time after 90-days
· Insurance benefits after 90-days
· Vacation Time
Summit Hospitality Group is an Equal Opportunity Employer.
Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older.
Hotel Front Desk Attendant
Front Desk Clerk Job In Smithfield, NC
Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay.
Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!
Front Desk Agent @ Courtyard Crabtree- Part-Time
Front Desk Clerk Job In Raleigh, NC
Description:
SUMMIT HOSPITALITY GROUP: GUEST SERVICES REPRESENTATIVE JOB DESCRIPTION
SUMMARY: At Summit Hospitality Group hotels, the Front Desk Agent works directly with the public to Check-In Check-Out guests and to achieve outstanding guest service as measured by brand standards for Marriott, Hyatt, and Hilton. Adheres to all Corporate and Brand Quality Standards.
PREREQUISITES/QUALIFICATIONS:
· Front Desk or Guest Services experience from Hilton, Hyatt, Marriott preferred.
· Skilled at working under pressure and be able to consistently maintain a pleasant and professional personality when communicating with the public.
· High School Diploma or GED equivalent.
· Skilled at hotel computer operations for reservations, reports, and guest services.
· Able to work a variety of shifts and weekends.
· Demonstrated ability to lead by example.
Requirements:
DUTIES AND RESPONSIBILITIES:
· The expectation of this position requires a 25-30 hour work week which includes weekends and evenings (Saturday and/or Sunday). Hours beyond 40 must be approved in advance by your supervisor.
· Provide excellent customer service by being able to greet customers promptly and courteously, answer questions in a friendly, conversational manner.
· Communicate with other Associates and maintain a professional attitude even in the face of challenges such as an irate guest.
· Solve problems quickly and efficiently including following up with guests to ensure a problem has been solved satisfactorily. Anticipate issues before they happen.
· Explain at check-in all necessary information for guests’ to access Internet and in room entertainment.
· Ensure lobby is ready for clients and guests by helping to maintain the area is clean, neat, and free of clutter. Restock brochures, information, and commonly used forms in the front desk area.
· Know and be able to provide information about local attractions and restaurants and give directions when asked.
· Know and apply all Hotel and Corporate safety and security policies and procedures for guests and fellow Associates.
· Attend training sessions as required by your Supervisor.
· When available, proactively assist teams during breakfast and social events to provide high quality guest service.
· Ensure all guest accounts are posted promptly and correctly at Check-In/Check-Out.
· Assist Front Desk/Operations Manager with ordering supplies and coding invoices for payment
· Promote the loyalty of the brand and Summit Hospitality Group
· Duties are subject to change and additional responsibilities/tasks may be assigned
WORK ENVIRONMENT:
· Flexible work schedule including nights and weekends
· Ability to arrive on time as scheduled
· Ability to stand, sit, reach, bend, stretch for extended periods of time
· Operate computer and brand equipment for Check-In and Check-Out
· Ability to lift 30 lbs.
· Fast pace and often under pressure to perform
· Team environment requiring patience and high level of communication
Front Desk Agent (Part Time) @ Homewood Suites Pinehurst Olmsted
Front Desk Clerk Job In Pinehurst, NC
SUMMIT HOSPITALITY GROUP: FRONT DESK AGENT JOB DESCRIPTION
Part Time positions available
SUMMARY: At Summit Hospitality Group hotels, the Front Desk Agent works directly with the public to Check-In Check-Out guests and to achieve outstanding guest service as measured by brand standards for Marriott, Hyatt, and Hilton. Adheres to all Corporate and Brand Quality Standards.
PREREQUISITES/QUALIFICATIONS:
· Front Desk or Guest Services experience from Hilton, Hyatt, Marriott preferred.
· Skilled at working under pressure and be able to consistently maintain a pleasant and professional personality when communicating with the public.
· High School Diploma or GED equivalent.
· Skilled at hotel computer operations for reservations, reports, and guest services.
· Able to work a variety of shifts and weekends.
· Demonstrated ability to lead by example.
DUTIES AND RESPONSIBILITIES:
· The expectation of this position requires a 15–32-hour work week which includes weekends and evenings (Saturday and/or Sunday). Hours beyond 40 must be approved in advance by your supervisor. This only applies to Associates who are non-exempt
· Provide excellent customer service by being able to greet customers promptly and courteously, answer questions in a friendly, conversational manner.
· Communicate with other Associates and maintain a professional attitude even in the face of challenges such as an irate guest.
· Solve problems quickly and efficiently including following up with guests to ensure a problem has been solved satisfactorily. Anticipate issues before they happen.
· Explain at check-in all necessary information for guests’ to access Internet and in room entertainment.
· Ensure lobby is ready for clients and guests by helping to maintain the area is clean, neat, and free of clutter. Restock brochures, information, and commonly used forms in the front desk area.
· Know and be able to provide information about local attractions and restaurants and give directions when asked.
· Know and apply all Hotel and Corporate safety and security policies and procedures for guests and fellow Associates.
· Attend training sessions as required by your Supervisor.
· When available, proactively assist teams during breakfast and social events to provide high quality guest service.
· Ensure all guest accounts are posted promptly and correctly at Check-In/Check-Out.
· Assist Front Desk/Operations Manager with ordering supplies and coding invoices for payment
· Promote the loyalty of the brand and Summit Hospitality Group
· Duties are subject to change and additional responsibilities/tasks may be assigned
WORK ENVIRONMENT:
· Flexible work schedule including nights and weekends
· Ability to arrive on time as scheduled
· Ability to stand, sit, reach, bend, stretch for extended periods of time
· Operate computer and brand equipment for Check-In and Check-Out
· Ability to lift 30 lbs.
· Fast pace and often under pressure to perform
· Team environment requiring patience and high level of communication
Benefits:
Fulltime Employees
· Personal time
· Insurance benefits
· Vacation time
· Hotel Discounts
Summit Hospitality Group is an Equal Opportunity Employer.
Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older.
Requirements: