Data Entry Associate
Front Desk Clerk Job 8 miles from Guilderland
div class="mt-5" div class="redactor-styles" pstrong JOB DESCRIPTION:/strong Duties include submitting claims to proper agency, posting payments, and following up on claims. Prepares, maintains, and distributes various reports, records, requisitions, and other documents pertinent to the department's daily operations.br/br/strong SUPERVISION:/strong Directly supervised by Program Manager.br/br/strong TYPICAL PHYSICAL DEMANDS:/strong Requires intermittent sitting and standing; may require moving up to 25 pounds. Requires the use of office equipment such as; computer, telephone, calculator, scanner, and copier. Travel required.br/br/DUTIESbr/br/strong ESSENTIAL FUNCTIONS:/strongbr//p
ulli Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format./lili Maintains data entry requirements by following data program techniques and procedures/lili Receives, reviews, and prioritizes correspondence./lili Participates in educational and promotional activities as requested./lili Compiles, copy, and completes data for administrative reports, and other documents./lili Develops, maintains, and updates the department's filing system./lili Keeps moderately complex records, to assemble and organize data, and prepares reports from such records./lili Reviews and electronically transmits claims, closes the day, compiles and prints daily reports./lili Maintains a log of all electronically and hardcopy (paper) filed claims./lili Responsible for downloading and saving Invoice/Billing Authorization Reports/lili Posts payments for Clinic's and Provider's claims to patient's account as per invoice reports./lili Runs receipts report to verify that all payments are posted by site and that the check amount reconciles with the computer total./lili Reviews and identifies claim billing errors, and answers any associated correspondence from the claim processing./lili Researches and resolves outstanding claims and payment issues for billing and resubmits claims accordingly as well as assists in initiating the reimbursement process if needed./lili Investigates all denied claims by billing error codes and acts accordingly in coordination with/and under direct supervision of Business Office Manager./lili Ability to view clinical data to fulfill responsibilities./lili Responsible to generate monthly reports for all payments received from services rendered by Center providers./lili Maintains customer confidence and protects operations by keeping information confidential, and adheres to HIPAA Regulations./lili Adhere to agency policy, procedures and the professional code of ethics./lili Maintains operations by following program policies and procedures./lili Contributes to team effort by accomplishing related results as needed./lili Participate in regular staff meetings, staff training programs, supervisory sessions, and accept the responsibility for aiding the development of positive team relationships as requested./lili Performs other duties as assigned./li/ul
pstrong KNOWLEDGE, SKILLS AND ABILITIES:/strongbr//p
ulli Computer knowledge in (graphs, charts, spreadsheets, etc.)./lili Knowledge in office management./lili Must possess basic knowledge of compliance and HIPAA./lili Ability to interpret, understand and carry out instructions and orders./lili Ability to accept supervision and direction./lili Ability to work effectively and professionally in a fast-paced environment./lili Knowledge of and ability to work and engage with the uninsured, under-served and under-represented populations./li/ul
pQUALIFICATIONSbr/br/strong MINIMUM QUALIFICATIONS:/strongbr//p
ulli Graduate from an accredited high school or GED graduate./lili Two years technical/vocational school in Business Administration or three years' experience in this field preferred./lili Bilingual in English and Spanish is preferred./lili Possess means of transportation./lili Valid Texas Driver's License and minimum liability insurance./lili Computer knowledge in (graphs, charts, spreadsheets, etc.)./li/ul
pstrong ESSENTIAL FUNCTIONS:/strongbr//p
ulli Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format./lili Maintains data entry requirements by following data program techniques and procedures/lili Receives, reviews, and prioritizes correspondence./lili Participates in educational and promotional activities as requested./lili Compiles, copy, and completes data for administrative reports, and other documents./lili Develops, maintains, and updates the department's filing system./lili Keeps moderately complex records, to assemble and organize data, and prepares reports from such records./lili Reviews and electronically transmits claims, closes the day, compiles and prints daily reports./lili Maintains a log of all electronically and hardcopy (paper) filed claims./lili Responsible for downloading and saving Invoice/Billing Authorization Reports/lili Posts payments for Clinic's and Provider's claims to patient's account as per invoice reports./lili Runs receipts report to verify that all payments are posted by site and that the check amount reconciles with the computer total./lili Reviews and identifies claim billing errors, and answers any associated correspondence from the claim processing./lili Researches and resolves outstanding claims and payment issues for billing and resubmits claims accordingly as well as assists in initiating the reimbursement process if needed./lili Investigates all denied claims by billing error codes and acts accordingly in coordination with/and under direct supervision of Business Office Manager./lili Ability to view clinical data to fulfill responsibilities./lili Responsible to generate monthly reports for all payments received from services rendered by Center providers./lili Maintains customer confidence and protects operations by keeping information confidential, and adheres to HIPAA Regulations./lili Adhere to agency policy, procedures and the professional code of ethics./lili Maintains operations by following program policies and procedures./lili Contributes to team effort by accomplishing related results as needed./lili Participate in regular staff meetings, staff training programs, supervisory sessions, and accept the responsibility for aiding the development of positive team relationships as requested./lili Performs other duties as assigned./li/ul
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Full-Time Hotel Front Desk Attendant - Concierge
Front Desk Clerk Job 27 miles from Guilderland
Job Description
You will welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. You will assist guest with reservations and activities during their stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!
Compensation:
$20 - $23 DOE
Responsibilities:
Connect with the housekeeping department to ensure guest accommodations are ready
General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
Qualifications:
Has previous experience or working knowledge of Microsoft Office and reservation management systems
Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
Well-versed in taking telephone calls and handling stressful situations
1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
Must have graduated high school, received a GED or equivalent
1-2 years of hotel receptionist experience
About Company
The Adelphi Hotel and Residence is Saratoga Springs’ landmark boutique property, which blends old-world grace and Victorian grandeur with exceptional service and style for today’s guests. It is a part of Adelphi Owner Group, which manages luxury hotels, restaurants, and hospitality properties.
Hotel Front Desk Clerk
Front Desk Clerk Job 39 miles from Guilderland
Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay.
Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!
Front Desk Clerk
Front Desk Clerk Job 37 miles from Guilderland
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! of Front Desk Clerk in Corinth, New York. What you'll do: Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.
Your job will include:
* Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
* Process payments and deposits.
* Run reports and submit maintenance request forms to ensure office efficiency.
* Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
* Prioritize customer satisfaction, address conflicts and solve problems promptly.
Experience & skills you need:
* High school diploma or equivalent experience.
* 1+ years of experience in customer service with exceptional customer service skills.
* Strong organizational skills and meticulous attention to detail.
* Computer literacy and the ability to learn new systems.
We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities.
As an Equal Opportunity Employer, we welcome and thank all applicants.
Estimated compensation for this position in the states of CA, CO, IL, MD, MNY, and WA is:
Hourly: $15.50 - $15.50
The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data. In addition to the base pay and our benefits, some positions are eligible for bonuses, sales commissions, or incentive pay.
Front Desk Clerk
Front Desk Clerk Job 37 miles from Guilderland
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!
of Front Desk Clerk in Corinth, New York.
What you'll do:
Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.
Your job will include:
Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
Process payments and deposits.
Run reports and submit maintenance request forms to ensure office efficiency.
Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
Prioritize customer satisfaction, address conflicts and solve problems promptly.
Experience & skills you need:
High school diploma or equivalent experience.
1+ years of experience in customer service with exceptional customer service skills.
Strong organizational skills and meticulous attention to detail.
Computer literacy and the ability to learn new systems.
In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.
We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities.
As an Equal Opportunity Employer, we welcome and thank all applicants.
Estimated compensation for this position in the states of CA, CO, IL, MD, MN, NY, and WA is:
Hourly: $15.50 - $15.50
The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data.
In addition to the base pay and our benefits, some positions are eligible for bonuses, sales commissions, or incentive pay.
Front Desk Clerk
Front Desk Clerk Job 52 miles from Guilderland
Check in and out guests daily. Be available to answer questions and take requests. Thinking and problem solving on the fly as every day brings a new opportunity to make someone happy.
Essential Job Functions
To successfully perform this job, an individual must perform each essential duty listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Customer satisfaction is your number one goal
Maintain the proper uniform at all times
Handle any guest complaints quickly and get a manager when needed
Provide a high level of customer service
Ensure that personalized service is offered to every guest
Check guests in and out assuring a smooth and pleasing experience
Ensuring that all Otesaga Standards and practices are strictly adhered to
Answer the main switchboard and direct calls accordingly
Maintain a clean and tidy work area and comply with all health, safety, and hygiene standards and policies.
Help all guests with issues and concerns not only with rooms but any other area of the hotel
Maintain a cash bank and assure all cash handling procedures are followed
Be the communication center of the hotel ensuring prompt communication with all departments
Ensure the fire panel is attended to when needed
Communicate guest needs to the proper department (bell staff, housekeeping, maintenance)
Remain at the front desk and consistently initiate greeting with all guests “Good Morning, Good Afternoon...”
Employees refrain from personal conversations in the presence of guests
Employees converse with guests in a professional, and courteous manner avoiding slang terms and jargon
Cell phones are to be left in the back away from the guests and are not to be used on company time
Receive delivered supplies and verify correct items and quantities have been delivered.
Other tasks as needed
Education: High school diploma or general education degree (GED)
Required Experience:
The person in this position needs to:
Experience in hospitality industry
Preferred experience with guest relations.
Knowledge, Skills, & Abilities
Ability to work nights, weekends & holidays as required
Eager to learn SMS Host
Excellent organizations and time management skills
Set a positive tone and strong work ethic, leading by example.
Ability to accurately describe, recommend local attractions and restaurants
Possess basic math skills and ability to operate POS system
Maintain professional presentation (must adhere to company and department dress code)
Ability to upsell
Outstanding guest service skills
Ability to clearly communicate both verbally and in writing
Strong knowledge of pricing, budgets, and cost controls
Physical Requirements:
These physical requirements for this position may be accomplished with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to stand, and/or move for extended periods of time (approximately 8 to 10 hours), twist at the neck and trunk, bend at the waist and stoop, kneel, or crouch. The employee is frequently required to reach with hands and arms. Employees will frequently use hands to handle objects and tools and operate service equipment and computers. The employee will also frequently ascend and descend stairs. Vision abilities required by this job include close vision and color vision.
Work Conditions: The position will require you to work morning, evening, weekend, and holiday hours. While performing the duties of this job, the employee generally works in a moderate to loud environment dependent on specific work site and/or equipment operation. The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.
FRONT DESK AGENT
Front Desk Clerk Job 27 miles from Guilderland
Do you thrive in a fast-paced & exciting environment? Do you have a passion for bringing joy to others? Do you want to be part of a company that not only cares for and uplifts their team members but also the community around them? Then Saratoga Casino Hotel may be the place for you! We offer highly competitive benefits and wages, opportunities for career growth, all in a fun & unique working environment.
Front Desk Agent
Front Desk Clerk Job 30 miles from Guilderland
Job Description
Blue Water Hospitality is a growing organization that is always looking for enthusiastic team members to join its journey! Since its establishment in 2002, Blue Water has rapidly become a leader in the hospitality industry. We invest, develop, and manage RV resorts, campgrounds, hotels, and attractions. We have a range of accommodations, from cozy campsites to water parks to lavish hotel suites, and we pride ourselves on creating exceptional guest experiences.
If you share our passion for providing memorable guest experiences, we invite you to “Dive into Blue Water” and join our growing team!
INTRODUCTION TO ROLE
The Front Desk Agent is the shining light that sets our guests’ experience on the right foot from the moment they arrive. These exceptional guest service providers assist guests through the reservation and check-in process, providing exceptional service, a friendly demeanor, and an attitude of helpfulness throughout the process. These spotlight individuals provide support and assistance to our guests throughout their stay. Going the extra mile for a smile is the norm in this role!
Benefits eligibility:
Seasonal roles are not eligible for health benefits. Eligible for sick time and holiday pay.
WHO WE ARE LOOKING FOR
Must be enthusiastic, upbeat, and energetic
Strong attention to detail
Ability to work a diverse schedule, including weekends, holidays, and evening hours.
WHAT YOU WILL WORK ON
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Efficiently and professionally operate all front desk and guest service station features, including taking reservations, checking guests in and out from their stay, handling site charges or rental fees with guests, and appropriately addressing issues or concerns.
Use the Blue Water Way to provide impactful guest interaction, from phone handling to face-to-face guest interactions.
Support the concierge department through helpfulness and supportive guest relations, including directing guests, answering questions, or assisting in planning to support their stay at the property.
Follow the daily procedure for opening and closing the guest service center, including ensuring a clean and orderly guest service center and environment.
Follow proper cash handling procedures, including collecting monies, room/site charging, logging the money into the computer program, obtaining and distributing a receipt with the guest's signature, writing information on the daily room charge ledger, and handing the ledger to the Front Desk and dropping cash at the close of shift.
Ensure the property is clean and orderly and guests are always ready.
Performs other duties as assigned
Provides regular and reliable attendance
WHO YOU WILL WORK WITH
The Front Desk Agent will report to the Assistant General Manager (AGM) or designee.
WHAT YOU BRING
High School Diploma or pursuit of a high school diploma, GED Equivalent
1-3 years of the front desk, reservations, or customer service-oriented role
Must work well under pressure and in high-stress situations
Must be able to effectively use computers and technologies, including answering the phones, using computers, copiers, fax machines, as well as credit card or cash machines
Excellent communication skills
PHYSICAL REQUIREMENTS
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk and listen. This position requires standing for long periods.
The hospitality environment is fast-paced, and at times, you may be required to cover or assist with tasks/job functions outside of the job you were hired for. We require each of our team members to have an All-Hands-On-Deck mindset. This means you may be tasked with other functions and are expected to complete those tasks with the same level of enthusiasm and dedication as you would with your normal job duties.
Blue Water is raising the standard of excellence and innovation in real estate development and hospitality with every entity brought on board.
Blue Water Development Corporation is committed to the principles of equal employment opportunity and to making employment decisions based on merit. We are also committed to complying with all Federal, State, and local laws providing for equal employment opportunities and all laws related to terms and conditions of employment.
Hotel Front Desk Attendant
Front Desk Clerk Job 27 miles from Guilderland
We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us.
The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!
Hotel Front Desk Agent
Front Desk Clerk Job 27 miles from Guilderland
Come join the team at the newly opened Brookmere Hotel & Spa, situated on the outskirts of Saratoga Springs. We are seeking passionate and guest service focused Front Desk Agents to join our team at the Hotel. Maintain outstanding professionalism with the ability to multitask and excel in a fast pace environment.
If you have an eye for detail, and a desire to learn and grow with a new company then we want to hear from you!
The Brookmere Hotel and Regent Restaurant & Bar, opened in December 2024, situated just a mile from the Saratoga Racetrack and abutting Saratoga National Golf Course. The 10-acre site, formerly known as Longfellows Hotel, Restaurant, and Conference Center is home for the new 88-room upper-upscale hotel, full-service Restaurant and Bar with seasonal outdoor porch, Spa, Banquet facility with 6,000 sq.ft. of meeting and event space, and private access to Lake Lonely. Bonacio Construction leads the development, partnering with Hay Creek Hotels as managing partners.
Pay Range is $17-$19 based on experience.
Job Summary:
Greet and welcome all guests in a professional and hospitable manner. Address each and every guest using the S.E.A.C. method, with a smile, eye contact, acknowledge their presence in a timely manner with appropriate greeting, and kindly close.
Register guests and securely assign them a guest room and room key. Verify guest credit and process payment upon check-out.
Assist guests with any and all needs, including assisting in bringing luggage to their rooms, making restaurant reservations, and ensuring housekeeping and maintenance requests.
Have a thorough knowledge of hotel services, local shopping, dining, entertainment, and travel directions.
Provide telephone services and operate the multi-line phone system effectively. Follow all service scripts.
Have a thorough working knowledge of hotel property management system and rates/packages offered. Regularly check availability for reservation inquiries. Make and confirm reservations over the phone and coordinate those submitted online.
Professionally handle guest requests, solve problems and follow up on outstanding items. Communicate any elevated concerns to supervisor/manager.
Maintain the lobby area to ensure cleanliness and organization to comply with hotel standards.
Flexibility to step into whatever role is needed to deliver exceptional customer service. This may include taking on job responsibilities outside of this job description and may require assisting other departments in their regular functions.
Flexibility to work days, nights, weekends, holidays, and critical peak business days.
Know and practice all safety and emergency procedures. Lead emergency situations, such as evacuations. Follow all key procedures. Secure guest valuables. Manage Lost and Found per policy.
Hay Creek offers an extensive benefit and incentive package, including;
Insurance Benefit package including company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness plans*
Free Life Insurance of $25K from HCH*
Tax-free Flex Spending Accounts for Medical Costs and Daycare Costs*
Wellcard membership (up to 60% discounts on prescriptions, gym memberships, and more).*
Competitive Paid Time Off including Vacation, Sick, Holiday Pay, and Personal Birthday*
Complimentary Staff Meals Daily
Weekly payroll schedule
Competitive Wages with Cost of Living Adjustments and Annual Performance/Wage Reviews
Lodging Discounts at any HCH Property (Employee forty-nine per night, Friends & Family eighty nine per night)
Dining Discounts at any HCH Property (50% off food for employee and guests)
Spas, Golf Course, and Activities Discounts at any HCH Property
Hospitality Discounts from our partners at the New England Inn & Resort Association and Historic Hotels of America
Industry Travel Discounts through Working Advantage (rental cars, event tickets, local activities, etc.)
Supportive Culture that is fun and motivating, with open-door policy work environment
Employee Recognition Program through 'Delight Dollars' appreciation and prizes
Employee Assistance Program including 24/7 confidential support and KOFE financial education
Accelerated Career Advancement of professional enrichment, company-sponsored conferences & classes, and our formal Professional Development Program for new managers in training.
Free Parking
(*for eligible associates classified as benefits eligible)
About Hay Creek Hotels:
Founded in 2005, Hay Creek Hotels was created specifically to combine the intimacy of a boutique hotel with world-class cuisine, cutting-edge technology, unparalleled guest service and the exclusive amenities of a luxury inn. At Hay Creek Hotels, our passion is to pioneer superior service and inspire excitement within the small, independent hotel sector: to "Delight & Surprise" our guests every day. These values are driven by the idea that the best hotels and restaurants are the ones that draw on the spirit, culture and character of their locales. From meticulously renovated historic properties to exciting new-build hotels, we offer some of the most unique and interesting lodging and dining destinations in the United States. Our hotels and resorts are designed to reflect their respective neighborhoods and serve as good neighbors by participating in community events and causes. Through environmentally responsible design and day-to-day management, we adhere to best practices for sustainable operations at every location.
Bringing a hyper-local focus to the hotel dining experience, the restaurants in the Hay Creek Hotels collection form deep connections with respected local farms and providers. Our chefs seamlessly integrate their regions' finest meats, seafood and produce with contemporary cooking styles and flavors. Each Hay Creek restaurant is distinguished by sophisticated yet casual ambiance and cuisine that delivers both comfort and surprise with each bite. We are not the average box hotel, and this is not the average dining experience. Dishes are created each night with the perfect balance of texture, flavor, and presentation. Farm-to-table food brings sensational seasonal menus with creative twists on old classics.
Our Core Values and Beliefs;
We promote and support a culture that Delights & Surprises each of our customers, associates, and business partners. Our Host Philosophy encourages each associate to develop the skills necessary to offer outstanding hospitality service outside the scope of their primary job responsibilities. Our Associate Promise is the commitment to truly listen to and communicate openly and honestly with all team members. We embrace Pride Of Ownership to create an, “I can, I am, I own,” empowered approach to everything we do. Partnering in our Local Community and respecting the environment we live in are beliefs we incorporate into daily operations.
To learn more, visit us at **********************
High School diploma or equivalent.
Ability to operate smoothly and professionally under high stress situations.
Ability to work in a constructive, team working environment with a positive, upbeat and customer-focused attitude.
1 year customer service experience required, hotel environment highly preferred.
Must be very skilled with technology and a quick learner. Working knowledge of a Property Management System preferred.
Flexibility to work nights or mornings, weekends, holidays, and busy seasonal days.
May be subject to successful completion of background check.
*** 7AM-3PM FULL TIME OPEN Front Desk Agent - Home2 Suites by Hilton
Front Desk Clerk Job 47 miles from Guilderland
We are looking for a Hotel Front Desk Agent at 524 Aviation Road Queensbury, NY 12804 at the Home2 Suites by Hilton to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. 92 rooms.
Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
Work 7a-3p the shift that everyone wants!!!!
$40.00 Hilton Hotel rooms anywhere in the world-benefit, PTO, Sick Time, Money Bonuses in Summer, Name Mentions 5.00 a name mention cash!
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients' complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Skills
Work experience as a Hotel Front Desk Agent, Receptionist or similar role
We train!
Understanding of how travel planning websites operate, like Booking and TripAdvisor
Customer service attitude
Excellent communication and organizational skills
Degree in hotel management is a plus
Job Types: Full-time, Part-time
Salary: $17.00 per hour
Benefits:
Flexible schedule
Paid time off
Schedule:
8 hour shift
Holidays
Experience:
We train! Bring the smile!
Work Location: In person
Front Desk Attendant - Clifton Park
Front Desk Clerk Job 12 miles from Guilderland
Greet guests, determine needs, assign open lanes, and provide startup instructions, as necessary.
Answer guest inquiries over the phone and in-person; providing accurate information.
Inform guests of upcoming promotions, specials, and events.
Confidently operate the POS System making accurate transactions while operating lanes, collecting payments, returning change, and printing reports or scores.
Issue, record and redeem gift certificates, coupons, etc. ... according to company policy.
Balance receipts, count cash, and complete daily shift paperwork.
Manage lane inventory and assists with lane turnover tasks.
Maintain a sanitary, organized, and presentable area.
Communicate with pit crews; operate call buttons, relay information, log calls, check response time.
Perform various duties related to vending machines; remove, count, and record vending money, restock items, etc.
Perform opening and closing duties as required.
Monitor guests for rule violations.
**** Must be able to work nights and weekends*****
Front Desk Agent
Front Desk Clerk Job 40 miles from Guilderland
TOURISTS is seeking full and part-time Front Desk Agents to join our thriving team!
The ideal candidate has experience with guest/customer service, is a genuine "people person," an expert communicator (both written and oral), and is motivated to provide great experiences for all of our guests.
Compensation is based on experience. Great benefits are included and detailed below.
About Us
TOURISTS is a 46-room boutique lifestyle hotel in North Adams, MA, situated on a 70-acre nature campus just down the road from MASS MoCA and the Clark Art Institute. Since opening in July 2018, TOURISTS has received numerous accolades; but our biggest point of pride is our staff-the kind, hard-working, and dedicated folks who work at TOURISTS are the reason guests keep coming back to the Berkshires year after year.
TOURISTS is committed to offering a safe, kind, and supportive work environment for people from all walks of life. TOURISTS is an Equal Opportunity Employer and fosters a culture of diversity, equity, and inclusion.
Benefits
80 hours (2 weeks) of Paid Time Off per year
High quality health and dental insurance is offered through Blue Cross Blue Shield to all full-time employees with a 65% employer contribution for your entire family (100% employer contribution after 3 years of service)
Reimbursement for healthy habits and fitness goals
Free access to counseling services and trainings from mental health experts
Paid holidays
401(k) through Guideline
Hotel and dining discounts for all employees
Continuing education and professional development opportunities
Responsibilities
The Front Desk Agent oversees all front desk activity. This includes checking guests in and out, ensuring all reservations are handled efficiently and accurately, answering calls, anticipating guest needs, and having a confident, pleasant and professional demeanor.
Essential functions include:
Oversee all Front Desk activity
Check guests in and out in a confident, professional and personalized manner
Ensure all Individual and Group/Block reservations are handled efficiently and accurately
Ensure all calls are answered in a courteous, professional and efficient manner
Provide excellent guest service and hospitality
Make reservations for guests who call or walk-in for hotel, restaurant, pool, art & adventure, and/or other internal events/departments
Ensure immediate response is given to any and all guest comments and concerns
Maintain accurate Daily Log of notes, concerns, and resolutions
Clearly communicate with other departments as needed regarding guest requests and/or concerns, repairs, reservation updates, and operational changes
Maintain a high level of cleanliness and safety in the work area
Act as the person of contact for all guest complaints and concerns in the absence of Guest Experience Manager and Hotel General Manager
Ensure open lines of communication with staff, all departments and upper management at all times via radio, email, log books, meetings, etc., to ensure all needs of the hotel are met
Maintain an increased awareness of safety issues throughout the property
Experience:
Minimum of two (2) years related experience in hospitality or service industry
High School diploma or general education degree (GED)
Ability to proficiently read, write, and speak English
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of co-workers and guests
Proficiency in Google Suite and E-mail
Basic computer skills (ex: login/out, access work schedules/room status)
Ability to understand other computer programs (i.e. POS and PMS)
Ability to apply concepts of math including: addition, subtraction, multiplication, division and algebra, using whole numbers, common fractions, and decimals
Working Conditions/Environment
The noise level in the work environment is usually moderate
The person in this position may have to lift up to fifty (50) pounds on a daily basis; anything over fifty (50) pounds is considered a minimum two (2) person lift
The person having this position may have to sit for one (1) hour, stand and/or walk, push, kneel, bend, balance, squat, reach and stretch for eight (8) hours per day
Extended time utilizing computer systems and screen time are expected in this position.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This is a very visible position. All TOURISTS staff are expected to greet all guests in close proximity and make each feel important by providing a genuine welcome. Furthermore, the Front Desk Agent must develop and maintain the company's culture, values and reputation in the public eye, and with all staff, guests, vendors and partners.
Based upon fluctuating demands of the operation, it may be necessary to perform a multitude of different functions not specifically related to this position. The Front Desk Agent may be expected to perform other tasks and duties as needed or as directed. Furthermore, employee responsibilities and job descriptions are subject to review and revision.
TOURISTS is an EEOC Employer.
We look forward to receiving your application!
Data Entry and Word Processing
Front Desk Clerk Job 8 miles from Guilderland
div class="mt-5" div class="redactor-styles" pstrong NOTE: Only for US residence /strong/p /strongbr//p pbr//p pEstimated Length: 3-6 months 8:30 am - 4:30 pmbr//p pbr//p pstrong Requirements/strongbr//p pbr//p pAt a minimum, staffed would be required to work on the following for the Client:br//p
pbr//p
p Deficiency Inbox (the emails from applicants in response to deficiency letters)br//p
p Reconsideration Inbox (the emails asking for reconsideration of denials that have to be distributed to relevant staff)br//p
p Conditional Approval Inbox (the emails from applicants submitting their conditions of approval)br//p
p 500 Hearing noticesbr//p
p Letters (periodically, i.e. every couple of days)br//p
p Conditional Approval tracking- (Client has a notification system /p
pintended to let us know when an applicant has not met the conditions of /p
papproval within the required time) br//p
p Intake- (handling the table(s) of applications waiting to be booked and have receipts issued)/p
pbr//p
p NOTE: Only for US residence/p
/div
/div
Front Desk Receptionist
Front Desk Clerk Job 8 miles from Guilderland
Job DescriptionWere Hiring! Join Our Team at Riverview Salon and Medspa! Were looking for a warm and friendly Receptionist to join us at Riverview Salon and Medspa! If youre a people person with a passion for customer service, this could be the perfect opportunity for you!
Schedule: Tuesday 9 am - 5 pm, Friday 9 am - 6 pm, and every other Saturday 9 am - 5 pm.
Responsibilities include greeting clients, answering calls, coordinating appointments, handling light cleaning and laundry, and providing support to our team to create a welcoming and exceptional experience for our clients.
Were looking for someone who is friendly, professional, organized, and ready to start immediately! Previous experience in a spa, salon, or customer service role is a plus.
If this sounds like you, apply now and become part of our amazing team!
Front Desk Agent (FT)
Front Desk Clerk Job 39 miles from Guilderland
As a Front Desk Agent, you are customer-service oriented individual who is dedicated to representing the hotel with enthusiasm, professionalism, and a businesslike demeanor to all hotel guests, clients, agents, and the community. You are a positive, hardworking team member who will conduct the business of the property's front office in this dynamic work environment. The Front Desk Agent strives for success and will be expected to uphold the values of excellent customer service, organization, and executing their responsibilities through record keeping, telephone operations, guest interactions, and other related tasks.
Job Responsibilities
Maintain front office and lobby organization and supplies to provide a clean and enjoyable experience.
Uphold friendly, courteous telephone service and interactions with guests and fellow employees.
Coordinate with guests prior to arrival and through to their departure by means of reservations, wake up calls, check-in, check-out, routing needs, posting charges, and special requests.
Preserve the security and privacy of guest rooms and administrative keys.
Actively communicate with management and staff through scheduled reports, customer feedback, and guest needs.
Conduct hotel site inspections to maintain property safety and chaperon tours for prospective clients.
Receive and send guest and hotel mail, packages, and facile transmissions.
Maximize revenues through sales strategy and outstanding customer service.
Develop a comprehensive knowledge of rates, feature, amenities, and area attractions for the property and competitors in order to assist any client and maintain a competitive understanding.
Maintain the confidentiality of any and all company information, including but not limited to: performance statistics, agreements with clients, prospective business, and financial information.
Adhere to all hotel policies and procedures throughout the execution of tasks and responsibilities, including maintaining excellent customer service and efficient operations.
Sustain the safety of the property though risk-management behavior, proper inspections, participation in Safety and Security Committee and knowledge of emergency procedures.
Follow 4 Keys service standards, standard operation procedures, and safety standards.
Adhere to all hotel policies and procedures throughout the execution of tasks and responsibilities.
Follow safety and security procedures.
Work cohesively with co-workers and all departments as part of a team.
Follow all appropriate policies and procedures while constantly striving to improve standards of operations.
Adhere to attendance and reliability standards.
Follow all additional duties as assigned by management.
Work Hours
Will be required to work flexible scheduled shifts based on business needs.
Scheduling includes holidays, nights, and weekends depending on hotel events and functions.
Experience and Education:
At least 1 year of hospitality related experience
Physical Requirements:
The minimum physical requirements for this position include but are not limited to:
Must be able to lift and/or carry up to 40 pounds frequently to assist guests
Ability to stand for extended periods of time
Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors and guests a normal in-person and phone conversation
Ability to bend and twist, push and pull, stoop, and kneel
Ascend and descend a ladder
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact human resources.
This company is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free
Front Desk Receptionist/Clerk (Part-Time)
Front Desk Clerk Job 22 miles from Guilderland
Job DescriptionBenefits:
Bonus based on performance
May lead to full-time if proven to be capable. We are looking for a friendly, welcoming receptionist/concierge to join our team! As the receptionist/concierge, you will be the first point of contact for our guests. You will greet customers as they I arrive, book reservations, and answer phone calls, as well as attend to the needs of customers throughout their stay. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.
Responsibilities
Greet guests as they arrive
Check-in/Check-out guest in reservation system
Answer phone calls and schedule reservations
Assist with maintaining a clean and inviting environment
Provide general customer service and attend to the needs of customers throughout their services
Completing general tasks assigned by the site Manager
Maintaining lobby area cleanliness
Folding laundry
Qualifications
Two or more years of customer service experience is preferred
Previous experience as a receptionist is preferred
Professionalism with motel guests, potential customers and other staff
Excellent communication skills with a focus on customer service
Strong work ethic and positive attitude
Familiar with computers and scheduling software or willingness to learn
Excellent multi-tasking skills
Able to lift 50 pounds
Please note that this job is at-will only and will be subject to the rules and regulations surrounding that type of employment status. If hired, employee may be subject to a background check and will need provide accurate information needed to conduct such examination.
Medical Front Desk Receptionist
Front Desk Clerk Job 38 miles from Guilderland
Job DescriptionBenefits:
Paid time off
Training & development
Job Type: Full-time or Part-time Ophthalmology Practice Seeking Full-Time/ or Part-Time staff member to work as Ophthalmic Medical Receptionist for a growing practice in Jackson Heights,Queens -NY to start immediately.
Job Summary
We are seeking a Ophthalmic Medical Receptionist to join our team! As a Medical Receptionist, you will be responsible for greeting patients who come in the door, checking them in, and pulling relevant patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team.
Responsibilities
Greet patients who walk through the door
Ascertain their needs and get them checked in
Pull their medical records, or take a new patient history
Answer the phone and schedule appointments or answer patient questions
Maintain comprehensive medical records, as needed
Qualifications
Strong customer service skills
Excellent organizational skills
Attention to detail
Familiarity with basic computer programs, such as the Microsoft Office suite
Previous office experience desired
Front Desk Receptionist/Clerk (Part-Time)
Front Desk Clerk Job 22 miles from Guilderland
Benefits:
Bonus based on performance
May lead to full-time if proven to be capable. Job SummaryWe are looking for a friendly, welcoming receptionist/concierge to join our team! As the receptionist/concierge, you will be the first point of contact for our guests. You will greet customers as they I arrive, book reservations, and answer phone calls, as well as attend to the needs of customers throughout their stay. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.
Responsibilities
Greet guests as they arrive
Check-in/Check-out guest in reservation system
Answer phone calls and schedule reservations
Assist with maintaining a clean and inviting environment
Provide general customer service and attend to the needs of customers throughout their services
Completing general tasks assigned by the site Manager
Maintaining lobby area cleanliness
Folding laundry
Qualifications
Two or more years of customer service experience is preferred
Previous experience as a receptionist is preferred
Professionalism with motel guests, potential customers and other staff
Excellent communication skills with a focus on customer service
Strong work ethic and positive attitude
Familiar with computers and scheduling software or willingness to learn
Excellent multi-tasking skills
Able to lift 50 pounds
Please note that this job is at-will only and will be subject to the rules and regulations surrounding that type of employment status. If hired, employee may be subject to a background check and will need provide accurate information needed to conduct such examination. Compensation: $15.50 per hour
Front Desk Agent
Front Desk Clerk Job 30 miles from Guilderland
divdivpbr//pdiv id="is Pasted" style='margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;background-color: rgb(255, 255, 255);'p style="margin: 0px 0px 13.
3333px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;"span style="margin: 0px;padding: 0px;font-size:14px;line-height: 18.
4px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;"span style="margin: 0px;padding: 0px;"Blue Water Hospitality is a growing organization that is always looking for enthusiastic team members to join its journey! /span/spanspan style="margin: 0px;padding: 0px;font-size:14px;line-height: 18.
4px;font-family: WordVisiCarriageReturn_MSFontService, Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;"span style="margin: 0px;padding: 0px;" /spanbr style="margin: 0px;padding: 0px;"//spanspan style="margin: 0px;padding: 0px;font-size:14px;line-height: 18.
4px;font-family: WordVisiCarriageReturn_MSFontService, Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;"span style="margin: 0px;padding: 0px;" /spanbr style="margin: 0px;padding: 0px;"//spanspan style="margin: 0px;padding: 0px;font-size:14px;line-height: 18.
4px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;"span style="margin: 0px;padding: 0px;"Since its establishment in 2002, Blue Water has rapidly become a leader in the hospitality industry.
We invest, develop, and manage RV resorts, campgrounds, hotels, and attractions.
We have a range of accommodations, from cozy campsites to water parks to lavish hotel suites, and we pride ourselves on creating exceptional guest experiences.
/span /span/pp style="margin: 0px 0px 13.
3333px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;"span style="margin: 0px;padding: 0px;font-size:14px;line-height: 18.
4px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;"span style="margin: 0px;padding: 0px;"If you share our passion for providing memorable guest experiences, we invite you to /span/spanspan style="margin: 0px;padding: 0px;font-size:14px;font-style: italic;line-height: 18.
4px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;font-weight: bold;"span style="margin: 0px;padding: 0px;"“Dive into Blue Water”/span/spanspan style="margin: 0px;padding: 0px;font-size:14px;line-height: 18.
4px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;"span style="margin: 0px;padding: 0px;" and join our growing team!/span /span/pp style="margin: 0px 0px 13.
3333px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;"span style="margin: 0px;padding: 0px;font-size:14px;line-height: 18.
4px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;font-weight: bold;"span style="margin: 0px;padding: 0px;"INTRODUCTION TO ROLE /span/spanspan style="margin: 0px;padding: 0px;font-size:14px;line-height: 18.
4px;font-family: WordVisiCarriageReturn_MSFontService, Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;"span style="margin: 0px;padding: 0px;" /spanbr style="margin: 0px;padding: 0px;"//spanspan style="margin: 0px;padding: 0px;font-size:14px;line-height: 18.
4px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;"span style="margin: 0px;padding: 0px;"The Front Desk Agent is the shining light that sets our guests' experience on the right foot from the moment they arrive.
These exceptional guest service providers assist guests through the reservation and check-in process, providing exceptional service, a friendly demeanor, and an attitude of helpfulness throughout the process.
These spotlight individuals provide support and assistance to our guests throughout their stay.
Going the extra mile for a smile is the norm in this role! /span /spanemspan style='font-size:17px;font-family:"Cambria",serif;' /span/em/pul style="margin-bottom:0in;margin-top:0in;" type="disc"li style='margin:0in;font-size:15px;font-family:"Aptos",sans-serif;'strongemspan style='font-size:17px;font-family:"Cambria",serif;'Benefits eligibility: /span/em/strongul style="margin-bottom:0in;margin-top:0in;" type="circle"li style="margin-top: 0in;margin-right: 0in;margin-bottom: 0in;font-size:15px;font-family: Aptos, sans-serif;"emspan style='font-size:17px;font-family:"Cambria",serif;'strong Seasonal/strong roles strongspan style="color: rgb(184, 49, 47);"are not/span/strong eligible for health benefits.
Eligible for sick time and holiday pay.
/span/embr/br/br//li/ul/li/ulp style="margin: 0px 0px 13.
3333px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;"span style="margin: 0px;padding: 0px;font-size:14px;line-height: 18.
4px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;font-weight: bold;"span style="margin: 0px;padding: 0px;"WHO WE ARE LOOKING FOR/span/spanspan style="margin: 0px;padding: 0px;font-size:14px;line-height: 18.
4px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" /span/pul style="list-style-type: disc;margin-left: 0px;"li style="margin-left: 24px;"span class="TextRun SCXW90920972 BCX0" data-contrast="auto" lang="EN-US" style="margin: 0px;padding: 0px;font-size:14px;line-height: 18.
4px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;"span class="NormalTextRun SCXW90920972 BCX0" style="margin: 0px;padding: 0px;"Must be enthusiastic, upbeat, and energetic/span/span/lili style="margin-left: 24px;"span class="TextRun SCXW90920972 BCX0" data-contrast="auto" lang="EN-US" style="margin: 0px;padding: 0px;font-size:14px;line-height: 18.
4px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;"span class="NormalTextRun SCXW90920972 BCX0" style="margin: 0px;padding: 0px;"Strong attention to detail/span/span/lili style="margin-left: 24px;"span class="TextRun SCXW90920972 BCX0" data-contrast="auto" lang="EN-US" style="margin: 0px;padding: 0px;font-size:14px;line-height: 18.
4px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;"span class="NormalTextRun SCXW90920972 BCX0" style="margin: 0px;padding: 0px;"Ability to work a diverse schedule, including weekends, holidays, and evening hours.
/span/span/li/ulp style="margin: 0px 0px 13.
3333px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;"span style="margin: 0px;padding: 0px;font-size:14px;line-height: 18.
4px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;font-weight: bold;"span style="margin: 0px;padding: 0px;"WHAT YOU WILL WORK ON/span/spanspan style="margin: 0px;padding: 0px;font-size:14px;line-height: 18.
4px;font-family: WordVisiCarriageReturn_MSFontService, Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;"span style="margin: 0px;padding: 0px;" /spanbr style="margin: 0px;padding: 0px;"//spanspan style="margin: 0px;padding: 0px;font-size:14px;font-style: italic;line-height: 18.
4px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;"span style="margin: 0px;padding: 0px;"Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
/span/spanspan style="margin: 0px;padding: 0px;font-size:14px;line-height: 18.
4px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;"span style="margin: 0px;padding: 0px;" /span /span/pul style="list-style-type: disc;margin-left: 0px;"li style="margin-left: 24px;"span class="TextRun SCXW90920972 BCX0" data-contrast="auto" lang="EN-US" style="margin: 0px;padding: 0px;font-size:14px;line-height: 18.
4px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;"span class="NormalTextRun SCXW90920972 BCX0" style="margin: 0px;padding: 0px;"Efficiently and professionally operate all front desk and guest service station features, including taking reservations, checking guests in and out from their stay, handling site charges or rental fees with guests, and appropriately addressing issues or concerns.
/span/span/lili style="margin-left: 24px;"span class="TextRun SCXW90920972 BCX0" data-contrast="auto" lang="EN-US" style="margin: 0px;padding: 0px;font-size:14px;line-height: 18.
4px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;"span class="NormalTextRun SCXW90920972 BCX0" style="margin: 0px;padding: 0px;"Use the Blue Water Way to provide impactful guest interaction, from phone handling to face-to-face guest interactions.
/span/span/lili style="margin-left: 24px;"span class="TextRun SCXW90920972 BCX0" data-contrast="auto" lang="EN-US" style="margin: 0px;padding: 0px;font-size:14px;line-height: 18.
4px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;"span class="NormalTextRun SCXW90920972 BCX0" style="margin: 0px;padding: 0px;"Support the concierge department through helpfulness and supportive guest relations, including directing guests, answering questions, or assisting in planning to support their stay at the property.
/span/span/lili style="margin-left: 24px;"span class="TextRun SCXW90920972 BCX0" data-contrast="auto" lang="EN-US" style="margin: 0px;padding: 0px;font-size:14px;line-height: 18.
4px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;"span class="NormalTextRun SCXW90920972 BCX0" style="margin: 0px;padding: 0px;"Follow the daily procedure for opening and closing the guest service center, including ensuring a clean and orderly guest service center and environment.
/span/span/lili style="margin-left: 24px;"span class="TextRun SCXW90920972 BCX0" data-contrast="auto" lang="EN-US" style="margin: 0px;padding: 0px;font-size:14px;line-height: 18.
4px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;"span class="NormalTextRun SCXW90920972 BCX0" style="margin: 0px;padding: 0px;"Follow proper cash handling procedures, including collecting monies, room/site charging, logging the money into the computer program, obtaining and distributing a receipt with the guest's signature, writing information on the daily room charge ledger, and handing the ledger to the Front Desk and dropping cash at the close of shift.
/span/span/lili style="margin-left: 24px;"span class="TextRun SCXW90920972 BCX0" data-contrast="auto" lang="EN-US" style="margin: 0px;padding: 0px;font-size:14px;line-height: 18.
4px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;"span class="NormalTextRun SCXW90920972 BCX0" style="margin: 0px;padding: 0px;"Ensure the property is clean and orderly and guests are always ready.
/span/span/lili style="margin-left: 24px;"span class="TextRun SCXW90920972 BCX0" data-contrast="auto" lang="EN-US" style="margin: 0px;padding: 0px;font-size:14px;font-style: italic;line-height: 18.
4px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;"span class="NormalTextRun SCXW90920972 BCX0" style="margin: 0px;padding: 0px;"Performs other duties as assigned/span/span/lili style="margin-left: 24px;"span class="TextRun SCXW90920972 BCX0" data-contrast="auto" lang="EN-US" style="margin: 0px;padding: 0px;font-size:14px;font-style: italic;line-height: 18.
4px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;"span class="NormalTextRun SCXW90920972 BCX0" style="margin: 0px;padding: 0px;"Provides regular and reliable attendance/span/spanspan class="TextRun SCXW90920972 BCX0" data-contrast="auto" lang="EN-US" style="margin: 0px;padding: 0px;font-size:14px;line-height: 18.
4px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;font-weight: bold;"span class="NormalTextRun SCXW90920972 BCX0" style="margin: 0px;padding: 0px;" /span/spanspan class="LineBreakBlob BlobObject DragDrop SCXW90920972 BCX0" style="margin: 0px;padding: 0px;font-size:14px;line-height: 18.
4px;font-family: WordVisiCarriageReturn_MSFontService, Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;"br class="SCXW90920972 BCX0" style="margin: 0px;padding: 0px;"//span/li/ulp style="margin: 0px 0px 13.
3333px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;"span style="margin: 0px;padding: 0px;font-size:14px;line-height: 18.
4px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;font-weight: bold;"span style="margin: 0px;padding: 0px;"WHO YOU WILL WORK WITH/span/spanspan style="margin: 0px;padding: 0px;font-size:14px;line-height: 18.
4px;font-family: WordVisiCarriageReturn_MSFontService, Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;"span style="margin: 0px;padding: 0px;" /spanbr style="margin: 0px;padding: 0px;"//spanspan style="margin: 0px;padding: 0px;font-size:14px;line-height: 18.
4px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;"span style="margin: 0px;padding: 0px;"The Front Desk Agent will report to the Assistant General Manager (AGM) or designee.
/span/spanspan style="margin: 0px;padding: 0px;font-size:14px;line-height: 18.
4px;font-family: WordVisiCarriageReturn_MSFontService, Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;"span style="margin: 0px;padding: 0px;" /spanbr style="margin: 0px;padding: 0px;"//spanspan style="margin: 0px;padding: 0px;font-size:14px;line-height: 18.
4px;font-family: WordVisiCarriageReturn_MSFontService, Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;"span style="margin: 0px;padding: 0px;" /spanbr style="margin: 0px;padding: 0px;"//spanspan style="margin: 0px;padding: 0px;font-size:14px;line-height: 18.
4px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;font-weight: bold;"span style="margin: 0px;padding: 0px;"WHAT YOU BRING /span/spanspan style="margin: 0px;padding: 0px;font-size:14px;line-height: 18.
4px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" /span/pul style="list-style-type: disc;margin-left: 0px;"li style="margin-left: 24px;"span class="TextRun SCXW90920972 BCX0" data-contrast="auto" lang="EN-US" style="margin: 0px;padding: 0px;font-size:14px;line-height: 18.
4px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;"span class="NormalTextRun SCXW90920972 BCX0" style="margin: 0px;padding: 0px;"High School Diploma or pursuit of a high school diploma, GED Equivalent/span/span/lili style="margin-left: 24px;"span class="TextRun SCXW90920972 BCX0" data-contrast="auto" lang="EN-US" style="margin: 0px;padding: 0px;font-size:14px;line-height: 18.
4px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;"span class="NormalTextRun SCXW90920972 BCX0" style="margin: 0px;padding: 0px;"1-3 years of the front desk, reservations, or customer service-oriented role/span/span/lili style="margin-left: 24px;"span class="TextRun SCXW90920972 BCX0" data-contrast="auto" lang="EN-US" style="margin: 0px;padding: 0px;font-size:14px;line-height: 18.
4px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;"span class="NormalTextRun SCXW90920972 BCX0" style="margin: 0px;padding: 0px;"Must work well under pressure and in high-stress situations/span/span/li/ul/divdiv style='margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;background-color: rgb(255, 255, 255);'ul style="list-style-type: disc;margin-left: 0px;"li style="margin-left: 24px;"span class="TextRun SCXW90920972 BCX0" data-contrast="auto" lang="EN-US" style="margin: 0px;padding: 0px;font-size:14px;line-height: 18.
4px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;"span class="NormalTextRun SCXW90920972 BCX0" style="margin: 0px;padding: 0px;"Must be able to effectively use computers and technologies, including answering the phones, using computers, copiers, fax machines, as well as credit card or cash machines/span/span/lili style="margin-left: 24px;"span class="TextRun SCXW90920972 BCX0" data-contrast="auto" lang="EN-US" style="margin: 0px;padding: 0px;font-size:14px;line-height: 18.
4px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;"span class="NormalTextRun SCXW90920972 BCX0" style="margin: 0px;padding: 0px;"Excellent communication skills/span/spanspan class="LineBreakBlob BlobObject DragDrop SCXW90920972 BCX0" style="margin: 0px;padding: 0px;font-size:14px;line-height: 18.
4px;font-family: WordVisiCarriageReturn_MSFontService, Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;"br class="SCXW90920972 BCX0" style="margin: 0px;padding: 0px;"//span/li/ulp style="margin: 0px 0px 13.
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4px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;font-weight: bold;"span style="margin: 0px;padding: 0px;"PHYSICAL REQUIREMENTS/span/spanspan style="margin: 0px;padding: 0px;font-size:14px;line-height: 18.
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4px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;"span style="margin: 0px;padding: 0px;"The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.
While performing the duties of this job, the employee is regularly required to talk and listen.
This position requires standing for long periods.
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4px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;"span style="margin: 0px;padding: 0px;"The hospitality environment is fast-paced, and at times, you may be required to cover or assist with tasks/job functions outside of the job you were hired for.
We require each of our team members to have an All-Hands-On-Deck mindset.
This means you may be tasked with other functions and are expected to complete those tasks with the same level of enthusiasm and dedication as you would with your normal job duties.
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4px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;"span style="margin: 0px;padding: 0px;"Blue Water is raising the standard of excellence and innovation in real estate development and hospitality with every entity brought on board.
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