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Front Desk Clerk Jobs in Lancaster, PA

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  • Temporary Office Assistant

    Insight Global

    Front Desk Clerk Job 10 miles from Lancaster

    This Temporary Office Administrator will join a corporate office in Ephrata, PA. This will be a temporary contract, as the current Office Admin. will be going on maternity leave starting mid-July and lasting at least 10-12 weeks. This person will train with her before she leaves and then cover her role in her absence. Duties include: Organizing the mailroom and receiving deliveries Handling front-desk reception including answering phones and granting building access Tracking office inventory for supplies and stocking them Ordering office supplies and office kitchen snacks, coffee etc. online Any ad hoc administrative duties that arrive from the office staff Pay will vary dependent on individual candidates' relevant administrative experience across a range of $26.44 - $31.25 per hour.
    $26.4-31.3 hourly 3d ago
  • Hotel Front Desk Agent (PT)

    Spooky Nook Sports 3.5company rating

    Front Desk Clerk Job 2 miles from Lancaster

    The Hotel Guest Services Agent is responsible for accommodating guests of the Warehouse Hotel in a welcoming manner while upholding a professional demeanor at all times. Schedule: 8-hour shifts. This position requires open availability including days, evening, weekends, and holidays. Benefits Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provides an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest-focused team members that make kindness contagious and help others succeed. As a Part-Time team member of the Nook, you will enjoy: Free individual membership to our massive 80,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. (Upgrade to family membership at 50% off the total price). 1.5x your hourly rate of pay for holiday hours worked 35% discount on food and beverage purchases, including our upscale restaurant, Forklift and Palate 35% off all Nook apparel Free child watch (3-hour increments) Discounts on birthday parties, personal training, event space rental, and more! Discounts at participating local restaurants and businesses Essential Job Functions Greet, register, and assign rooms to guests Issue room keys Transmit and receive telephone messages Answer inquiries pertaining to hotel services, registration of guests, recreational facilities in complex and around the complex, shopping, dining, entertainment, and travel directions Keep records of room availability and guest accounts Compute bills, collect payments, and make changes for guests Make and confirm reservations Post charges (such as room, food, telephone) to ledger Make restaurant, transportation, or entertainment reservations, as well as arrange for tours Deposit guests' valuables into hotel safe or safe deposit box Sell a variety of seasonal tickets Assist in delivery of luggage, fruit baskets, flowers, etc. to Guest Rooms Maintain inventory and upkeep of brochures for Lobby brochure rack Use switchboard to connect interoffice and house calls Answer, screen, and route outside calls Supply information to callers and record messages Perform clerical duties such as typing, group arrival preparations, proofreading, and mailing brochures and information to guests Report tasks to maintenance, housekeeping, common area, and management using multiple communication processes Record and set up all wake-up calls Record lost and found items into Visual One and coordinate with housekeeping the mailing of all articles to Guests All other duties assigned Basic Qualifications 18 years of age or older High School Diploma or equivalent Dependable transportation to and from work Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary Availability to work a flexible schedule that may include evenings, weekends, and/or holidays as needed Authorized to work in the United States Preferred Qualifications Previous experience in a guest-focused environment a plus Highly dependable with a history of consistent attendance and punctuality Guest-focused/service-oriented; ability to see big picture and impact on company. Supports Company mission as serves as an advocate for its products and services Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor. Self-starting and motivated with the ability to work independently and take initiative Ability to multi-task and balance multiple projects/duties at once Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale Trustworthy and honest; takes accountability when appropriate Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality Ability to remain calm in tense or stressful situations. Bilingual in English and Spanish is a plus Working Conditions Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, standing, sitting, bending, reaching with hands and arms, lifting, pushing, pulling, talking, hearing and smelling. The team member will be frequently required to stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. Lifting requirements: The team member will be required to lift, push, pull, lower and/or move up to 25 lbs occasionally. Noise Level: The noise level in this environment is typically moderate.
    $30k-35k yearly est. 60d+ ago
  • Front Desk Agent

    Eden Resort & Suites

    Front Desk Clerk Job In Lancaster, PA

    The Front Desk Associates are responsible for always delivering excellent customer service to our guests. The primary focus of this position is to create a pleasant and engaging experience for our resort guests through excellent interactions, inbound and outbound call efforts, concierge services, administrative responsibilities, and other duties as assigned by Management. You will serve as the face of the resort as you interact with current and prospective guests, assisting them with whatever they may need. Must be available to work weekends and holidays. EDEN RESORT & SUITES EEO STATEMENT: The Eden Resort & Suites provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Compensation: $16 an hour to start Responsibilities: Greet every guest with a smile and provide excellent customer service. Maintain a strong presence at the front desk, being visible and accessible to our guests. Check guests in and out of their reservations. Assist guests with concierge-type requests, including restaurant recommendations, directions to local attractions, etc. Answer phone calls and direct the calls to the appropriate extension, or answer the questions. Create guest reservations over the phone, ensuring that they have the perfect room for their needs selected. Collect payment for guest and group accounts, following proper protocol and adhering to PCI regulations. Review reports and other documentation to ensure all work is completed properly. Monitor credit limits/floor limits and collect additional payment from guests as needed. Monitor and respond to guest requests/messages through various online/digital platforms. Resolve guest issues in a timely manner, offer a solution to the issues, provide compensation if required, inform the Manager on Duty (MOD), and make the required notes/records. Ensure guest reservations are properly set up, rooms are assigned, special requests are fulfilled, and payment instructions are followed. Prepare and distribute communications to guests, fellow associates, management, and other departments. Maintain a clean and organized workspace and follow all cleaning/sanitization guidelines. Maintain a clean and welcoming lobby, Front Desk area, and Marketplace. Communicate guest requests and property needs to the appropriate team members. Assist with various duties assigned by the MOD, Front Office Manager, or other property leadership. Qualifications: ESSENTIAL SKILLS: Excellent communication skills, both written and verbal. Ability to work as part of a team and be a self-starter. Ability to multitask and remain collected under pressure. Desire to provide excellent service to each guest, regardless of the situation. EDUCATION AND EXPERIENCE REQUIRED: At least one (1) year of experience in a customer service role, such as retail, food, beverage, or hospitality. Knowledge of Microsoft Office Suite and hotel property management systems, namely Opera, is preferred. Holding the Certified Hospitality Supervisor (CHS) designation from the American Hotel and Lodging Association is preferred. PHYSICAL REQUIREMENTS: Ability to stand or sit for extended periods of time. Ability to lift up to thirty (30) pounds. About Company The Eden Resort & Suites offers a collection of unique and upscale guest rooms and suites, unsurpassed on-site recreational facilities, and an exceptional staff ready to meet guests' needs. With a 50+ year foundation as a premier destination in Lancaster, the Eden Resort is expanding its service offerings and looking for individuals to join our team. At the Eden Resort, our core values are at the heart of all that we do and are key to our enduring success. Eden Resort team members are deeply committed to caring for every individual who crosses their path , be it a guest or fellow team member. Our dedication to caring for others is expressed by team members' generosity with their time and efforts , the pursuit of excellence in their craft , with a spirit of ownership . BENEFITS: 401(k) Dental insurance Employee discount Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Referral program Vision insurance Employee assistance program
    $16 hourly 24d ago
  • Student Worker - Ticket Office (Event Staff) Summer/Fall 2025

    Millersville University of Pennsylvania 4.1company rating

    Front Desk Clerk Job 6 miles from Lancaster

    Requisition Number Stu469P Position Type Student Worker Department Department of Student Workers Job Title Student Worker - Ticket Office (Event Staff) Summer/Fall 2025 Classification Student Worker Pay Rate Starting rate $9.50/hr Information Hours per week Varied Days Worked Flexible Hours/Shift worked Evenings & Weekends Required Posting Detail Information Job Summary/Basic Function The Millersville University Ticket Office is looking for student workers to work year-round events including athletic events, arts events, and other special University events as a member of Event Staff. Required Qualifications * Exceptional Customer service skills. * Strong inter-personal communication skills. * Ability to work in diverse, fast-paced and dynamic environments. * Ability to work with guests of all ages from small children to senior citizens. * Availability to work evenings and weekends. * Willingness to perform various duties as assigned by the manager on duty. Preferred Qualifications * Previous experience working in retail services, customer service, and theaters/venues/sports. * Ability to participate in the physical nature of the event: standing or sitting for long periods of time, lifting items, walking or guiding capabilities. * Vehicle access to get to shifts at various venues on campus or at the Ware Center in downtown Lancaster. Job Duties * Greet and assist guests, fans, patrons, and members of the MU campus community at events. * Manage event entry duties including but not limited to ticket sales, scanning tickets, guest & MU campus community check-in, ushers/concierge services, and facility management duties. * Work with MU campus departments and office sponsoring, hosting, and/or coordinating event including but not limited to Athletics, Office of Visual & Performing Arts, University Police, Facilities/Grounds/Housekeeping/Maintenance, academic offices/departments, student organizations, and other University offices/departments as necessary to run a successful and safe event. * Maintain a valuable and helpful representation of Millersville University through exceptional customer service. * Other duties as assigned Working Conditions and Physical Effort * Ability to participate in the physical nature of the event: standing or sitting for long periods of time, lifting items, walking or guiding capabilities. * Ability to work outdoors in all climate conditions. Posting Open Date 04/15/2025 Posting Close Date 12/31/2025 Special Instructions to Applicants Previous experience is not required; training will be provided. Cover letter and resume are optional. We encourage you to upload your class schedule, which will help us to assist you with determining the best working hours during your academic and extra-curricular schedule. If you are interested, please complete the application below. The Ticket Office Manager will be in touch to set up an interviews with qualified applicants. Quicklink for Posting/Requisition ********************************************
    $9.5 hourly 43d ago
  • Front Desk Associate

    Greenawalt Roofing Company

    Front Desk Clerk Job In Lancaster, PA

    Job DescriptionDescription: Join the Greenawalt Roofing Company team! At Greenawalt Roofing Company, our Front Desk Associate plays a key role as the face of our organization. We are looking for someone who not only enjoys interacting with people but thrives in a fast-paced environment that requires a combination of professionalism, friendliness, and attention to detail. Your warm personality and ability to create a welcoming atmosphere will leave a lasting impression on clients and visitors. As our first point of contact, the ideal candidate will naturally excel in customer service, have a proactive approach to problem-solving, and bring a positive energy to the team. If you're someone who loves engaging with others, enjoys being a part of a dynamic team, and can remain calm under pressure, we encourage you to apply! What we are looking for: Friendly and Approachable: You greet everyone with a smile, creating a welcoming environment from the moment they walk in the door. Strong Communicator: You are confident in speaking with clients, answering questions, and handling phone calls with professionalism and clarity. Organized and Detail-Oriented: You have an eye for detail and take pride in keeping the front desk organized and running smoothly. Proactive Problem-Solver: You anticipate needs and resolve issues efficiently, always looking for ways to improve processes and customer experiences. Team Player: Collaboration is key. You’ll be working with various departments, so flexibility and adaptability are essential. Calm Under Pressure: The office can get busy, but you remain composed, handling multiple tasks with ease and a positive attitude. Tech-Savvy: Comfortable with CRM systems and able to generate reports as needed. Why Greenawalt Roofing Company? We are more than just a roofing company. We foster a collaborative and welcoming environment where your positive attitude and customer service skills will shine. Join our team and contribute to an organization that values both professionalism and personality. Requirements: Welcome guests, clients, and employees with warmth and professionalism. Answer incoming calls, provide information, and route calls to appropriate individuals. Manage inquiries, reservations, and appointments efficiently. Maintain a clean and organized reception area. Assist with administrative tasks such as data entry, filing, and document preparation. Scheduling of Leads/Appointments Provide exceptional customer service by addressing inquiries, resolving issues, and offering assistance as needed. Collaborate with various departments to ensure seamless operations and coordination of tasks. Generates reports through the CRM as required Conduct simple quality control checks on customer orders Accept payments from customers and make bank deposits as required Receive and check deliveries Other administrative duties as required Pay: $17-$19/hr Benefits: Health Insurance Dental Insurance Vision Insurance Health Savings Account 401K Paid Time Off Company Holidays
    $17-19 hourly 18d ago
  • FRONT DESK RECEPTIONIST

    Tempstar

    Front Desk Clerk Job In Lancaster, PA

    Tempstar Staffing is looking for a front desk receptionist to start ASAP! Job Requirements: -Must be bilingual -Must be able to multi-task -Personable and organized -Able to use Microsoft programs - Outlook, Excell, Word, etc. -Able to work in high-stress and/or busy situations Pay rate: $15/hr (room to grow over time) Job Duties: -Answering multi-line phone calls -Greeting/helping customers as needed -Data entry
    $15 hourly 28d ago
  • Part Time Front Desk Agent (Wyndham Garden Hotel)

    Wyndham Garden York

    Front Desk Clerk Job 23 miles from Lancaster

    Applicants with previous hotel experience and/or customer service experience encouraged to apply. Applicants with OPERA PMS experience strongly encouraged to apply. Shift Requirements - 7am - 3pm and 3pm - 11pm - Must be willing to work both shifts as needed. SUMMARY The Front Desk Agent is responsible for attending to the needs of guests and ensuring the highest possible level of guest satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES Guest Service · Maintains guest service as the driving philosophy of the operation · Personally demonstrates a commitment to guest service in responding promptly to guests' needs · Meets or exceeds guest satisfaction measures · Ensures hotel standards and services contribute to the delivery of consistent guest service · Implements and practices guest service initiatives and performs to Gulph Creek Hotel Standards Front Desk Operations · Greet all guests (internal and external) · Process guest reservations, registration (check-in) and departures (check-outs) · Offer guest assistance at every opportunity · Respond to all guest requests efficiently · Ensure guest satisfaction by following through on requests and other needs · Provide information to guests about hotel policies, services and amenities · Provide information, directions and other assistance as necessary about the local area · Maintain accurate guest information in the hotel property management system including, but not limited to: basic guest information, billing/payment, guest charges, etc. · Maintain daily logs and checklists · Effectively communicate all pertinent information to other employees within the department · Effectively communicate all pertinent information to other departments (Housekeeping, Security, Maintenance, etc) regarding room status/availability, guest requests, etc. · Comply with all standards and regulations to encourage safe and efficient hotel operations · Maintain regular attendance in compliance with company policy · Maintain high standards of personal appearance and grooming in accordance with company policy · Approach all encounters with guests and employees in a friendly, service-oriented manner · Maintain and organize work area regularly · Other duties as required View all jobs at this company
    $25k-31k yearly est. 60d+ ago
  • Front Desk Medical Receptionist

    Integrated Foot and Ankle

    Front Desk Clerk Job 26 miles from Lancaster

    About Us: At Integrated Foot and Ankle Specialists, we're dedicated to providing high-quality healthcare to our valued patients. We believe that the best care for our patients starts with the best care for our employees. Our comprehensive compensation and benefits program reflects our commitment to the well-being of our staff. As a member of our team, you'll play an integral role in helping people live longer, healthier lives. Position Summary: Are you a highly skilled multitasker with a passion for patient care? We are seeking a Front Desk Receptionist to join our busy podiatry practice. In this role, you will be a vital part of our healthcare team, responsible for administrative tasks. Your ability to provide exceptional patient experiences and maintain the smooth operation of our office is crucial. Key Responsibilities: Serve as the first point of contact: greet patients warmly, answer phone calls, and direct queries efficiently. Manage appointment schedules: book, confirm, and reschedule as necessary. Maintain patient flow, ensuring a seamless experience for every individual. Enter and update patient information, including insurance and demographics. Verify insurance details and process related documentation. Handle financial transactions: collect copays, deductibles, and manage billing queries. What We're Looking For: Experience: At least 2 years in a medical receptionist role or a similar position. Education: High school diploma or equivalent. Personality Traits: A cheerful, empathetic demeanor with an unwavering commitment to providing the best patient experience. Skills: Exceptional organizational, time-management, and interpersonal communication skills. Teamwork: Ability to flourish independently or collaboratively within a team. Confidentiality: A firm understanding and commitment to maintaining the confidentiality of patient records. Benefits: Healthcare Vision Dental Short term and long term disability Life insurance Paid time off and Holiday Pay Join us in making a difference-one patient at a time. If you're passionate about healthcare, dedicated to creating outstanding patient experiences, and looking for a rewarding career opportunity, apply today! Additional Information: We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program. Employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Integrated Foot and Ankle Specialists ***************************************** Live Your Life's Work We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
    $26k-34k yearly est. 14d ago
  • Front Desk Attendant

    Lil' Kickers

    Front Desk Clerk Job 33 miles from Lancaster

    Weeknights/Weekends ONLY Candidates must be local or somewhat close to Downingtown, PA area Responsibilities include: - Assisting customers - Answering phones - Money handling - Administrative tasks Employee Expectations: - Provide excellent guest service at all times - Communicate with managers regarding any customer issues - Ability to maintain focus in a high-volume, fast paced environment - Must be a team player - Ability to multitask Shifts are: until 10pm on weeknights; 7am-3pm OR 3pm-10pm on Saturdays/Sundays; MUST be able to work 3 weekends per month $12/hour This is not a Summer position. Candidates must be able to work year-round. Compensation: $12.00 - $13.00 per hour United Sports is a 127,000 square-foot indoor, 72-acre outdoor sports complex located directly off the Route 30 Bypass in the heart of Chester County, PA. This privately-funded, over $15 million project transformed a historic, but long-neglected, airport into a major center for recreation and field access. United Sports is located in Downingtown PA, a suburb just southwest of Philadelphia. In a time of rapid urban development, rather than building homes or additional corporate buildings, United Sports designed a complex that encompasses 11 outdoor, playing fields and 3 acres under roof with multiple playing surfaces for varying sport use. United Sports provides an opportunity for your child to participate in sports in a safe environment. Without these additional fields and programs, registrations for youth leagues would be limited due to a lack of field space. On a regular basis, United Sports attracts participants and spectators from a 60-mile to 60-minute radius. Centrally located, United Sports is convenient to people from nearby, neighboring states (Maryland, Delaware, New Jersey). A premier facility, United Sports has become the central hub for regional tournaments, team training, and excellent programming. United Sports has programs for all ages (youth-adult) and all skill levels. We offer comprehensive Clinics, Summer & Winter Camps, Tournaments, Leagues and Instructional Academies.
    $12-13 hourly 60d+ ago
  • Front Desk Receptionist

    Playful Pups Retreat

    Front Desk Clerk Job 16 miles from Lancaster

    Playful Pups Retreat at our Hershey Road location in Elizabethtown, PA is looking to hire a part-time or full time Front Desk Receptionist to provide excellent customer service to our clients while checking their pets in and out. Are you friendly and outgoing? Do you love animals? Do you have a positive attitude? Are you comfortable talking on the phone? Would you like to work for a company that sets its employees up for success? If so, please read on! This entry-level animal care position earns a competitive wage of $13.50 - $15 per hour, based on experience. We provide exceptional benefits, including paid time off (PTO), supplemental insurance through AFLAC, Allyhealth, scheduling flexibility, employee discounts, and the ability to bring your dog to work. If this sounds like the right entry-level opportunity for you to flex your customer service and phone skills, apply today! ABOUT PLAYFUL PUPS RETREAT At Playful Pups Retreat, our goal is to be the best home away from home for each pet. We are a premier pet resort that is committed to providing a fun, healthy, and nurturing environment for furry friends while owners are away for the day or for vacation. Our focus is on enrichment and exercise to provide mental and physical stimulation as well as ongoing socialization, training, and confidence building. And, of course, a lot of belly rubs and snuggles! We recognize that each dog is an individual with a unique personality. We get to know each pet so that we can provide individualized care. Each member of our team is positive, dependable, and knowledgeable about dog behavior. Our work environment is fun, happy, and supportive. We like to promote internally and offer our team a variety of growth opportunities. Additionally, we offer generous wages, benefits, and perks. A DAY IN THE LIFE OF A FRONT DESK RECEPTIONIST In this full- or part-time animal care position, you are vital to the positive experience of our customers. When clients call or visit our pet retreat, you greet them with the happy enthusiasm of a Golden Retriever. You give our clients the rundown on our services. Attentive to detail, you collect information from our customers as you check their dogs in and out. You will be responsible for escorting the dogs to their room, as well as removing them from their room at pick up. When they have questions, you answer them with ease. Your phone etiquette is top-notch as you interact with our customers, vendors, and anyone else who calls our front desk. Additionally, you keep an open line of communication with our pet care team. You love helping our company succeed! QUALIFICATIONS FOR A FRONT DESK RECEPTIONIST Must be 18 years of age or older Positive Attitude Outgoing and Friendly Phone skills Customer service skills Basic computer proficiency Basic dog handling skills Comfortable handling dogs of all breeds and sizes Experience working at a boarding facility or doggie daycare would be a plus but isn't required. Customer care experience would be an asset, but we're willing to train you. Do you have excellent communication skills, both verbally and in writing? Are you a team player? Do you have excellent organizational skills? Are you attentive to detail? Do you thrive in a fast-paced work environment? Do you enjoy interacting with dogs? Are you capable of safely guiding pups to and from their room? If yes, you might just be perfect for this full- or part-time dog care position! WORK SCHEDULE FOR A FRONT DESK RECEPTIONIST This entry-level animal care position at our Hershey Road location is full time or part-time and typically works a combination of 6:15AM - 2:15PM or 11:00AM - 7:00 PM shifts Mon - Fri, with some occasional shifts from 1:00PM - 9:00PM and Sundays from 10:00AM - 4:00 PM. ARE YOU READY TO JOIN OUR CUSTOMER SERVICE TEAM? If you feel that you would be right for this entry-level dog care job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 17022
    $13.5-15 hourly 8d ago
  • Welcome Desk Associate

    YMCA of The Roses

    Front Desk Clerk Job 23 miles from Lancaster

    Our Welcome Desk Associates are our "go to" people who help our members and employees, providing information on the branch, services, and programs, on the phone and in person. If you enjoy being around people and engaging people in the community, this is the position for you! Employees enjoy FREE use of the facilities at all branches, including our outdoor pools, gym, and wellness center. Program discounts include FREE use of Child Watch up to 3 hours per day or Camp/School-Aged Child Care for your own children while you're working when available, and discounts on programs and lessons. Full-time and Regular Part-time Employees accrue PTO after their first month and receive free membership for their family! OUR CULTURE: Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. ESSENTIAL FUNCTIONS: Must be knowledgeable of all facets of the Y, and have the ability to provide accurate information to members and potential members via phone or in person. Ensure members and potential members are put in contact with the correct person/department to obtain programming or Association related information. Must be familiar with the program brochure, website, and YMCA social media pages to become educated about the Y programs and services to sell them effectively. Help resolve problems and concerns for potential members, members, and staff in a positive and professional manner. Must present a professional appearance by arriving to work at the specified scheduled time, dressed according to YMCA dress code. Ensure that anyone entering the building is scanning in with their Y Key Fob or being checked in and that their face matches the picture on their account. Accurate receipting of memberships, program participant information, and revenue in computer. Sell memberships and services. Follow up with anyone that did not join via phone, mail or e-mail. Responsible for accurate daily shift closing and following shift change procedures. Ensure security of the building by monitoring building as well as following procedures to Open- Close the Member Service Desk area and the main building (depending on the shift). Record and handle merchandise sales, assist with scheduling wellness evaluation and orientation appointments. Conduct tours of the YMCA for new and prospective members using the tour sheet provided. Maintain cleanliness of Member Service Desk area at all times, including disinfecting of commonly used areas. Be knowledgeable in emergency procedures in case of fire or injury. Provide AED to medical emergency events within the YMCA building and assist as necessary with calling 911. Participate in orientation and staff development trainings as required. Help with other tasks as assigned, including bulk mailings, membership promotions, open houses, and other assignments for the good of the YMCA. LEADERSHIP COMPETENCIES: Communication & Influence Engaging Community Emotional Maturity QUALIFICATIONS: High school diploma or GED certification Proficient computer skills Bi-lingual English/Spanish ability is a plus Six months experience in service-oriented or sales environment required Skills in problem-solving, relationship building and communications Ability to work calmly under all conditions Use independent initiative and thinking Work well in a team setting Ability to multi-task Adult and Pediatric CPR, first aid, and AED Complete Listen First training within one year of employment WORK ENVIRONMENT & PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone. The employee frequently is required to sit and reach, and must be able to move around the work environment. The employee may have to complete a job where repetitive motions are required. Employee must be able to communicate effectively by speaking and listening. The employee must occasionally lift and/or move up to 10 pounds. Requirements QUALIFICATIONS: High school diploma or GED certification Proficient computer skills Previous experience in service-oriented or sales environment required Skills in problem-solving, relationship building, and communications Ability to work calmly under all conditions Use independent initiative and thinking Work well in a team setting Ability to multi-task Obtain Criminal background check, Child Abuse Clearance, and FBI fingerprint clearance.
    $22k-29k yearly est. 16d ago
  • Front Desk Medical Receptionist

    Your Next Step; The Foot and Ankle Care Center

    Front Desk Clerk Job 33 miles from Lancaster

    Job DescriptionBenefits: Retirement Plans Paid Time Off/Holiday Pay Short-Term & Long-Term Disability Life and AD&D Insurance Health, Dental, and Vision Insurance 401(k) matching Pace Foot and Ankle Centers, PLLC is committed to the well-being of our valued employees, offering a wide range of voluntary benefits. Company Overview At Pace Foot and Ankle Centers, PLLC you are our most valuable asset! Our healthcare team is dedicated to the art and science of advanced foot and ankle treatments. For our employees and patients, our goal is to incorporate our extensive training and knowledge into a rewarding healthcare experience. We value communication and teaching. Job Summary The Front Desk Medical Receptionist plays a vital role in creating a positive patient experience. We are looking for someone with experience using EMR programs, strong phone skills, problem-solving skills, the ability to multitask, understand medical terminology, and insurance information. Responsibilities Greeting patients Answering phones Scheduling patient appointments Managing patient records via our EMR program Collecting patient payments Secures patient information and maintains patient confidence by completing and safeguarding medical records by following HIPPA Privacy Laws. Maintains a safe, secure, and healthy work environment by establishing and following safety standards and procedures set forth by OSHA. Qualifications Graduate high school and have two years of similar experience preferred Able to work effectively in a fast-paced environment. Excellent customer service and interpersonal skills. General computer experience with data entry in a EMR program is required. The ability to multitask effectively. Knowledge of medical terminology is preferred. Attention to detail
    $26k-34k yearly est. 31d ago
  • Front Desk Receptionist

    Lighthouse Vocational Services 3.6company rating

    Front Desk Clerk Job 13 miles from Lancaster

    Job DescriptionDescription: We are seeking a friendly, organized, and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for visitors and clients, providing a positive and welcoming environment. The Front Desk Receptionist will manage all incoming calls, handle administrative tasks, and support the office with various duties as needed. Qualifications High school diploma or equivalent (Associate’s degree preferred). Proven experience as a receptionist, front desk representative, or similar role. Excellent verbal and written communication skills. Strong organizational skills and the ability to multitask effectively. Ability to work well with others and provide exceptional customer service. Proficient in MS Office (Word, Excel, Outlook) and basic office equipment (printers, copiers, etc.). Professional appearance and demeanor. Ability to handle sensitive information with discretion Requirements: Key Responsibilities: Greet and assist visitors, clients, and employees in a courteous and professional manner. Answer and direct phone calls, emails, and inquiries in a timely and accurate manner. Manage appointment scheduling and ensure efficient calendar management. Maintain a clean, organized, and professional front desk area. Handle mail and package deliveries, ensuring proper distribution. Perform administrative tasks, such as filing, data entry, and updating records. Provide general information and directions for visitors and staff. Assist with office supplies management, including ordering and inventory control. Communicating with service providers to book appointments based on availability and urgency and providing information, service requirements and specific instructions. The Front desk serves as the primary contact point for all vendor related inquires and ensures that the service process flows smoothly from start to finish. Ensure all safety protocols are followed, including visitor sign-ins and security procedures. Support other departments with administrative tasks as needed. Supports the mission and vision of Lighthouse Vocational Services
    $29k-33k yearly est. 38d ago
  • Front Desk Agent

    Gulph Creek Hotels

    Front Desk Clerk Job 27 miles from Lancaster

    ESSENTIAL DUTIES AND RESPONSIBILITIES Guest Service Maintains guest service as the driving philosophy of the operation Personally demonstrates a commitment to guest service in responding promptly to guests' needs Committed to making every guest is satisfied Meets or exceeds guest satisfaction measures Ensures hotel standards and services contribute to the delivery of consistent guest service Implements and practices guest service initiatives and performs to Gulph Creek Hotel Standards Reservation Operations Responds to telephone inquiries and reservation requests by explaining product and service options in order to sell rooms. Gathers needed information from customer in order to confirm reservation. Negotiates rates and up sells rooms in order to increase occupancy and maximize revenues. Promotes the hotel and its services in order to capture customers and increase revenues. Operates reservations system by entering and accessing data in order to provide callers with accurate hotel information. Duties will include manual and computerized skills. Provides accurate and up-to-date manual and computerized reports on daily and monthly room and reservations information in order to assist management with forecasting, tracking and staffing. Compiles, sorts and stores reservation cards in order to maintain accurate and organized files for easy access and research. Enters all special room requests into computer or manual system and alerts front desk staff of special requests in order to ensure department follow-through and guest's satisfaction. Keeps up-to-date on all local and hotel functions and services in order to efficiently respond to telephone inquiries. Inputs group and tour reservations as they are received from the sales department in order to best utilize hotel facility and maximize revenues. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Manages resources including franchise systems, airline systems, yield systems and tracking systems. Offers Guest assistance when needed, whenever possible. Complies with all safety and security policies in accordance with Gulph Creek Standards. Approach all encounters with guests and employees in a friendly, service-oriented manner. Maintain regular attendance in compliance with Gulph Creek Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working. Comply at all times with Gulph Creek standards and regulations to encourage safe and efficient hotel operations. Other duties as required Maximizes yield opportunities and meets revenue goals, as established by management. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High School diploma or equivalent, plus relative experience in customer service Skills: As a Front Desk Agent, you will utilize your excellent communication and interpersonal skills to provide exceptional customer service to our guests. You will also use your attention to detail and organizational skills to maintain accurate records of guest accounts and transactions. Additionally, your proficiency in Microsoft Office and other relevant software will be essential in carrying out your day-to-day responsibilities. Fluency in multiple languages and experience with hotel management software are preferred qualifications that will be beneficial in this role.
    $25k-31k yearly est. 39d ago
  • Front Desk Staff - Part-Time

    York Jewish Community Center 3.4company rating

    Front Desk Clerk Job 23 miles from Lancaster

    Requirements Performance Expectations: Understand/possess an openness to Jewish religion and traditions Attend all meetings and events that support the department's main objectives and responsibilities Actively engage with community members and staff to build relationships and foster a positive connection. Gather feedback from the members to understand their needs, concerns, and suggestions. Address conflicts or concerns with the members promptly and diplomatically. Actively promote the JCC's mission, membership programs, events, and charitable purpose to JCC members and the general public Know the mission and vision statements and Core Values of the York JCC and model them while working and communicating with members, guests, and staff. Protect the confidentiality of records and information about staff and members Skills and Qualifications: Possession of a High School Diploma. Proficiency in basic accounting principles. Demonstrated customer service skills with a focus on client satisfaction. Substantial experience with computer applications and software. Excellent verbal and written communication skills. Ability to lift a minimum of 25 pounds. Willingness to engage in physical activities such as bending, stooping, and walking during guided tours. Work Schedule: Part-time, exempt - Various weekday mornings, midday, and evening shifts, a minimum of three weekend shifts per month, a minimum of two shifts per week, and monthly mandatory staff meetings held on the first Wednesday of every month 5:30pm-7:00pm (Employee must attend a minimum of 10 staff meetings per fiscal year). Salary Description $11.25 per hour
    $11.3 hourly 6d ago
  • Front Desk Staff - Part-Time

    Jewish Community Center of York Pennsylvania 3.7company rating

    Front Desk Clerk Job 23 miles from Lancaster

    Overview: The role of a Community Engagement Team (CET) Associate is to deliver exemplary front-line customer service to both existing and prospective members, as well as fellow staff members. Key responsibilities encompass precise computer entry for program registrations, memberships, and all other Daxko transactions. The position also involves maintaining accurate financial records through the balancing of monies received, ensuring the effective operation and handling of inquiries and requests, conducting facility tours, facilitating sales closures, and proficiently managing phone inquiries. General Responsibilities: Managing phone calls, call transfers, and message handling effectively. Warmly greeting visitors, verifying member credentials, and ensuring a personal, friendly, and courteous interaction. Maintaining focus on visitors without engaging in personal activities while at the Front Desk. Handling member applications and registrations for various programs, such as camp, preschool, childcare, and other activities. Swift and accurate data entry for all registrations and receipts. Precisely maintaining records and balancing financial transactions. Conducting tours for prospective members, incorporating a sales/service approach to convert visitors into members. Assisting staff by addressing queries, making photocopies, managing rosters, promoting programs to members, and handling additional projects as required. Analyzing and implementing service processes system-wide, collaborating with Service Associates to ensure consistent quality service during all shifts. Substituting for other Service Associates and working extra hours during peak times when possible. Assisting in training new Service Associates as required. Staying updated on all facets of the JCC (Jewish Community Center). Participating in departmental meetings. Serving as a liaison between membership and staff. Exhibiting professional and respectful behavior towards co-workers. Fulfilling any other assigned tasks or responsibilities. Requirements Performance Expectations: Understand/possess an openness to Jewish religion and traditions Attend all meetings and events that support the department's main objectives and responsibilities Actively engage with community members and staff to build relationships and foster a positive connection. Gather feedback from the members to understand their needs, concerns, and suggestions. Address conflicts or concerns with the members promptly and diplomatically. Actively promote the JCC's mission, membership programs, events, and charitable purpose to JCC members and the general public Know the mission and vision statements and Core Values of the York JCC and model them while working and communicating with members, guests, and staff. Protect the confidentiality of records and information about staff and members Skills and Qualifications: Possession of a High School Diploma. Proficiency in basic accounting principles. Demonstrated customer service skills with a focus on client satisfaction. Substantial experience with computer applications and software. Excellent verbal and written communication skills. Ability to lift a minimum of 25 pounds. Willingness to engage in physical activities such as bending, stooping, and walking during guided tours. Work Schedule: Part-time, exempt - Various weekday mornings, midday, and evening shifts, a minimum of three weekend shifts per month, a minimum of two shifts per week, and monthly mandatory staff meetings held on the first Wednesday of every month 5:30pm-7:00pm (Employee must attend a minimum of 10 staff meetings per fiscal year). Salary Description $11.25 per hour
    $11.3 hourly 60d+ ago
  • General (Federal Work Study)

    Penn State University

    Front Desk Clerk Job 23 miles from Lancaster

    APPLICATION INSTRUCTIONS: * CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. * CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. * If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants. JOB DESCRIPTION AND POSITION REQUIREMENTS: The Pennsylvania State University is committed to and accountable for advancing diversity, equity, and inclusion in all of its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission. Upward Bound Programs (UBP), which includes Upward Bound/Upward Bound Migrant/Upward Bound Math and Science (UB/UBM/UBMS), is accepting applications for part-time wage paid positions in various areas of our department. Duties may include providing office support, performing routine data entry, and assisting with preparation and planning for Saturday programming and other events. These positions are short in duration and provide part-time wages without benefits. Applications will be received on an ongoing basis and reviewed as need arises. Hours for each position will vary and will not exceed 20 hours per work week. This job requires the following 3 publically available clearances-PA State Police Criminal Background Check, PA Child Abuse History Clearance Form and FBI Criminal Background Check. Students who received a Federal Work Study award have the opportunity to obtain a job and perform related duties either on campus, or remotely, if possible and at the discretion of the employer. Students applying for Federal Work Study positions should clarify expectations with their potential employer regarding either on campus/in person or remote work arrangements. A Federal Work Study award does not guarantee a job position is available. Current federal guidance does not permit students in the 2020-21 academic year to be paid for hours not worked, even if due to COVID-19. CAMPUS SECURITY CRIME STATISTICS: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. Employment with the University will require successful completion of background check(s) in accordance with University policies. EEO IS THE LAW Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact ************. Federal Contractors Labor Law Poster PA State Labor Law Poster Affirmative Action Penn State Policies Copyright Information Hotlines University Park, PA
    $27k-35k yearly est. 60d+ ago
  • Front Desk Attendant

    Lil' Kickers

    Front Desk Clerk Job 33 miles from Lancaster

    Weeknights/Weekends ONLY Candidates must be local or somewhat close to Downingtown, PA area . Candidates must be able to work year-round. for a high school student. Responsibilities include: - Assisting customers - Answering phones - Money handling - Administrative tasks Employee Expectations: - Provide excellent guest service at all times - Communicate with managers regarding any customer issues - Ability to maintain focus in a high-volume, fast paced environment - Must be a team player - Ability to multitask Shifts are: until 10pm on weeknights; 7am-3pm OR 3pm-10pm on Saturdays/Sundays; MUST be able to work 3 weekends per month. Candidates who are available Monday/Wednesday nights will be considered first. $12/hour Compensation: $11.00 - $12.00 per hour United Sports is a 127,000 square-foot indoor, 72-acre outdoor sports complex located directly off the Route 30 Bypass in the heart of Chester County, PA. This privately-funded, over $15 million project transformed a historic, but long-neglected, airport into a major center for recreation and field access. United Sports is located in Downingtown PA, a suburb just southwest of Philadelphia. In a time of rapid urban development, rather than building homes or additional corporate buildings, United Sports designed a complex that encompasses 11 outdoor, playing fields and 3 acres under roof with multiple playing surfaces for varying sport use. United Sports provides an opportunity for your child to participate in sports in a safe environment. Without these additional fields and programs, registrations for youth leagues would be limited due to a lack of field space. On a regular basis, United Sports attracts participants and spectators from a 60-mile to 60-minute radius. Centrally located, United Sports is convenient to people from nearby, neighboring states (Maryland, Delaware, New Jersey). A premier facility, United Sports has become the central hub for regional tournaments, team training, and excellent programming. United Sports has programs for all ages (youth-adult) and all skill levels. We offer comprehensive Clinics, Summer & Winter Camps, Tournaments, Leagues and Instructional Academies.
    $11-12 hourly 60d+ ago
  • Front Desk Medical Receptionist

    Integrated Foot and Ankle

    Front Desk Clerk Job 28 miles from Lancaster

    Job DescriptionSalary: DOE About Us:At Integrated Foot and Ankle Specialists, we're dedicated to providing high-quality healthcare to our valued patients. We believe that the best care for our patients starts with the best care for our employees. Our comprehensive compensation and benefits program reflects our commitment to the well-being of our staff. As a member of our team, you'll play an integral role in helping people live longer, healthier lives. Position Summary:Are you a highly skilled multitasker with a passion for patient care? We are seeking a Front Desk Receptionist to join our busy podiatry practice. In this role, you will be a vital part of our healthcare team, responsible for administrative tasks. Your ability to provide exceptional patient experiences and maintain the smooth operation of our office is crucial. Key Responsibilities: Serve as the first point of contact: greet patients warmly, answer phone calls, and direct queries efficiently. Manage appointment schedules: book, confirm, and reschedule as necessary. Maintain patient flow, ensuring a seamless experience for every individual. Enter and update patient information, including insurance and demographics. Verify insurance details and process related documentation. Handle financial transactions: collect copays, deductibles, and manage billing queries. What We're Looking For: Experience:At least 2 years in a medical receptionist role or a similar position. Education:High school diploma or equivalent. Personality Traits:A cheerful, empathetic demeanor with an unwavering commitment to providing the best patient experience. Skills:Exceptional organizational, time-management, and interpersonal communication skills. Teamwork:Ability to flourish independently or collaboratively within a team. Confidentiality:A firm understanding and commitment to maintaining the confidentiality of patient records. Benefits: Healthcare Vision Dental Short term and long term disability Life insurance Paid time off and Holiday Pay Join us in making a differenceone patient at a time. If you're passionate about healthcare, dedicated to creating outstanding patient experiences, and looking for a rewarding career opportunity, apply today! Additional Information: We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program. Employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Integrated Foot and Ankle Specialists***************************************** Live Your Life's Work We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
    $26k-34k yearly est. 17d ago
  • Front Desk Agent

    Gulph Creek Hotels

    Front Desk Clerk Job 27 miles from Lancaster

    Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES Guest Service Maintains guest service as the driving philosophy of the operation Personally demonstrates a commitment to guest service in responding promptly to guests’ needs Committed to making every guest is satisfied Meets or exceeds guest satisfaction measures Ensures hotel standards and services contribute to the delivery of consistent guest service Implements and practices guest service initiatives and performs to Gulph Creek Hotel Standards Reservation Operations Responds to telephone inquiries and reservation requests by explaining product and service options in order to sell rooms. Gathers needed information from customer in order to confirm reservation. Negotiates rates and up sells rooms in order to increase occupancy and maximize revenues. Promotes the hotel and its services in order to capture customers and increase revenues. Operates reservations system by entering and accessing data in order to provide callers with accurate hotel information. Duties will include manual and computerized skills. Provides accurate and up-to-date manual and computerized reports on daily and monthly room and reservations information in order to assist management with forecasting, tracking and staffing. Compiles, sorts and stores reservation cards in order to maintain accurate and organized files for easy access and research. Enters all special room requests into computer or manual system and alerts front desk staff of special requests in order to ensure department follow-through and guest's satisfaction. Keeps up-to-date on all local and hotel functions and services in order to efficiently respond to telephone inquiries. Inputs group and tour reservations as they are received from the sales department in order to best utilize hotel facility and maximize revenues. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Manages resources including franchise systems, airline systems, yield systems and tracking systems. Offers Guest assistance when needed, whenever possible. Complies with all safety and security policies in accordance with Gulph Creek Standards. Approach all encounters with guests and employees in a friendly, service-oriented manner. Maintain regular attendance in compliance with Gulph Creek Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working. Comply at all times with Gulph Creek standards and regulations to encourage safe and efficient hotel operations. Other duties as required Maximizes yield opportunities and meets revenue goals, as established by management. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High School diploma or equivalent, plus relative experience in customer service Skills: As a Front Desk Agent, you will utilize your excellent communication and interpersonal skills to provide exceptional customer service to our guests. You will also use your attention to detail and organizational skills to maintain accurate records of guest accounts and transactions. Additionally, your proficiency in Microsoft Office and other relevant software will be essential in carrying out your day-to-day responsibilities. Fluency in multiple languages and experience with hotel management software are preferred qualifications that will be beneficial in this role.
    $25k-31k yearly est. 39d ago

Learn More About Front Desk Clerk Jobs

How much does a Front Desk Clerk earn in Lancaster, PA?

The average front desk clerk in Lancaster, PA earns between $19,000 and $29,000 annually. This compares to the national average front desk clerk range of $21,000 to $33,000.

Average Front Desk Clerk Salary In Lancaster, PA

$23,000

What are the biggest employers of Front Desk Clerks in Lancaster, PA?

The biggest employers of Front Desk Clerks in Lancaster, PA are:
  1. Concord Hospitality
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