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Front Desk Coordinator Jobs in Albuquerque, NM

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  • Associate Patient Care Coordinator- Albuquerque, NM

    Optum 4.4company rating

    Front Desk Coordinator Job In Albuquerque, NM

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Associate Patient Care Coordinator is responsible to the Center Administrator and provides appointment scheduling, patient registration, cashiering, answers incoming calls and performs other related clerical functions. This primary role provides front office support functions. Hours: Monday - Friday, 8:00AM - 5:00PM Location: 2901 Transport St. Albuquerque, NM 87106 Primary Responsibilities: Greets patients as they arrive and manage appropriate standard wait times Complete check-in and check-out tasks to include patient demographic verification, insurance verification, complete pre-authorizations and/or precertification of procedures, and copy required documents Collects co-payments, co-insurance, and deductibles and issues receipts Answers phones and schedules appointments Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages as needed Manages medical records (maintains, files/scans, prepares for schedule) Ensures all correspondence is scanned and/or filed, processes requests for medical records release and maintains appropriate logs, etc Establish and maintain effective working relationships with patients, employees, and the public Performs all other related duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) More information can be downloaded at: ************************* You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 1+ years of experience in customer service Beginner level of proficiency with Microsoft Excel, Word, Outlook, and PowerPoint Preferred Qualifications: 1+ years of work experience with medical office processes 1+ years of related work experience including data entry Prior experience with EMR computer applications Prior experience with medical software Bilingual (English / Spanish) The salary range for this role is $16.00 to $28.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED
    $16-28.9 hourly 2d ago
  • Member Care Coordinator

    Epitec 4.4company rating

    Front Desk Coordinator Job In Albuquerque, NM

    Job Title: Member Care Coordinator Location: Bernalillo County, Valencia County, Sandoval County, Santa Fe County, San Miguel County, Mora County, Taos County, Cibola County, McKinley County, San Juan County, and Colfax County. Remote but you will be expected to visit patient homes Pay Rate: $25 - $28/hr Job Summary: The Member Care Coordinator is responsible for conducting home health assessments, contacting identified members to inform and educate them on health care programs, and addressing their personal health plan needs. Essential Functions: Conduct home health assessments and update systems accordingly. Perform outreach and follow-up attempts to members regarding their health care plans. Build relationships with members to encourage compliance with care plans and alert the Case Manager when issues arise. Inform and educate members about their programs using supplied scripts, complete records in the system through data entry, and encourage member usage of our programs, including arranging appointments and additional member services (e.g., transportation). Generate appropriate correspondence and send to members manually, electronically, or telephonically. Conduct check-ins with members to review individual care plan goals. Provide support to the clinical team by performing non-clinical functions necessary to generate, manage, and close a case within the platform. Receive, analyze, conduct research, and respond to telephone and/or written inquiries. Process information from members or providers to determine needs/wants and ensure customer questions are addressed. Perform data entry functions to update customer or provider information. Obtain required or missing information via correspondence or telephone. Serve as a contact for various groups regarding claims, conducting research, obtaining medical records/letters of medical necessity, reopening or initiating new cases as needed, and referring cases to clinicians. Support and maintain communications with various in-house areas regarding group concerns, such as Marketing, Provider Affairs, and SSD. Communicate and interact effectively and professionally with co-workers, management, customers, etc. Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies, and other applicable corporate and departmental policies. Job Requirements: Bachelor of Social Work or Psychology OR LVN, LPN with 1 year of experience in managed care systems OR RN OR 3 years of care coordination for a state-managed or waiver program OR 3 years of managed care systems experience. Knowledge of medical terminology. Experience coordinating member medical-related needs, providing assistance to members, and analyzing member needs. PC proficiency, including Microsoft Office applications. Customer service skills. Verbal and written communication skills, including developing written correspondence to members and other department personnel, and coaching skills, including motivational interviewing, to educate members on medical issues. Current state driver's license, transportation, and applicable insurance. Ability and willingness to travel. #INDPRO
    $25-28 hourly 1d ago
  • Front Desk Coordinator - Albuquerque, NM

    The Joint Chiropractic 4.4company rating

    Front Desk Coordinator Job In Albuquerque, NM

    Job Description Do you have a passion for health and wellness and love sales? If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! ‘Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager’s policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office coordination or marketing experience a plus! (This position is NOT management and does not supervisor other employees) Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic’s core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY Powered by JazzHR 8uuCkqDxDF
    $24k-30k yearly est. 36d ago
  • Patient Care Coordinator Bilingual Preferred

    Ortho Sport

    Front Desk Coordinator Job In Albuquerque, NM

    Ortho Sport and Spine Physicians is a rapidly expanding orthopedic practice, with clinics throughout the United States. The practice specializes in providing state-of-the-art, minimally invasive treatment of complex neck and spine problems, as well as sports related injuries and conditions. The Patient Care Coordinator position is responsible for welcoming patients, setting appointments, and checking patients in and out, while maximizing patient satisfaction and utilization of treatment rooms. We're searching for a compassionate and organized individual to join our exceptional crew. If you have a knack for providing stellar patient care, a passion for helping others, and a desire to grow professionally, keep reading because we have the perfect opportunity for you! Job Title: Patient Care Coordinator Essential Duties and Responsibilities: * Welcome patients and visitors by greeting them in person or on the telephone; answering or referring inquiries * Optimize patient satisfaction, provider time, and treatment room utilization by checking in the patient in a timely fashion * Maintain patient accounts by obtaining, recording, and updating demographic and financial information * Schedule patient appointments at the end of the visit * Maintain open communication with pre-cert team regarding orders for daily patients * Tracking and follow-up with patient cancellations and no shows * Performing daily audit of tasks assigned * Checking patients in by EMR and verifying demographics and insurance information * Following up on outpatient referrals and surgical referrals * Provides the patient with printout of appointments * Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * HIPPA and OSHA compliance; promote a safe work environment at all times * Excellent communication skills with the ability to communicate effectively with the patient, medical staff, insurance companies and others as relates to the case * Caring demeanor toward patients and co-workers * Clinical knowledge and familiarity with medical terminology * Working knowledge of computers, fax, copiers and other technology * Strong knowledge and understanding of electronic medical records software * Prior medical receptionist experience, preferably in an orthopedic setting is a plus * Strong administrative skills, with attention to detail in accuracy * Bilingual (English/Spanish) is a plus Education/Experience: * High School Diploma or GED required * Associate or higher degree preferred * 1 year medical front desk experience * Customer service background Our Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Will work in office spaces and commercial buildings. Ortho Sport and Spine Physicians are not subject to inclement weather or outdoor work. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Prolonged periods sitting at a desk and working on a computer. * Must be able to lift up to 20 pounds at times. Ortho Sport and Spine Physicians is an Equal Opportunity Employer and does not discriminate in its employment practices on the basis of race, religion, sex, color, national origin, age, disability, citizenship, genetic information, veteran status, military service, or any other characteristic protected by federal law or Georgia law.
    $30k-42k yearly est. 34d ago
  • Front Desk Medical Receptionist

    Dermatology of New Mexico

    Front Desk Coordinator Job In Albuquerque, NM

    Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Employee discounts Health insurance Paid time off Vision insurance Dermatology of New Mexico LLC is a new comprehensive dermatology practice that recently opened February 2020. This busy practice is seeking a full-time front desk medical receptionist. Dermatology of New Mexico strives to build a vibrant, and innovative culture that encourages hard work and rewards exceptional performance. For more information, please visit ************************** The full time Front Desk/Medical Receptionist will work Monday through Friday Job duties include but are not limited to: Answering telephones Scheduling appointments Check -in and check -out of patients Collecting payment from patients Insurance verification Selling product and entering inventory data Scanning, data entry and general clerical duties Exceptional Customer Service and Communication Skills We are looking for an exceptional communicator and team player who is professional with a great attitude. The candidate must be able to multitask and anticipate the needs of our patients and physicians. A successful candidate will have the ability to accurately handle a high volume of work in a fast-paced environment with compassion, patience, a positive attitude and a smile. At least 2 years of medical front office experience and practice management software experience is required. EMA / Modernizing Medicine Practice Management experience is a plus. Familiarity with various insurance companies is also helpful. Job Type: Full-time Salary: $17.00 - $19.00 Experience: Medical office: 2 years (Required) Work Location: On site/In person Schedule: No weekends Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Experience: Medical terminology: (Preferred) Customer service: 1 year (Required) Computer skills: 1 year (Required) Compensation: $18.00 per hour About Dermatology of New Mexico Albuquerque dermatologists, Dr. Suraj Reddy and Dr. Shilpa Reddy and their medical team at Dermatology of New Mexico believe everyone deserves a chance at healthy skin. Our mission at Dermatology of New Mexico is to strive for outstanding services and excellence in care with regards to all aspects of Dermatology, including medical, surgical, cosmetic and aesthetics. We take the time to tailor a one of a kind treatment plan for each of our patients. Our Albuquerque Dermatology Providers Our Albuquerque Dermatologists are certified by the American Board of Dermatology and are members of the American Academy of Dermatology. Our providers have deep local roots to the community and have a strong sense of pride and commitment to the residents of Albuquerque, New Mexico. They have over 30 years combined experience in the field of Dermatology and are pleased to offer their services to the greater Albuquerque area.
    $17-19 hourly 4d ago
  • Medical Receptionist

    Epiphany Dermatology Pa

    Front Desk Coordinator Job In Albuquerque, NM

    What We're Looking For: A dedicated and customer-focused Medical Receptionist who thrives in a fast-paced environment. The ideal candidate is highly organized, adaptable, and able to multi-task while ensuring patients feel welcomed and valued from the moment they arrive to the time they leave. If you're up for the challenge, we want to hear from you! What You'll Do Be the first and last person our patients encounter! As you assist with check-ins and check-outs, you'll play a key role in providing an exceptional patient experience-welcoming them warmly, prepping them efficiently, and leaving a lasting, positive impression every step of the way. Keep things flowing by registering patients, managing wait times, and making the reception area warm and inviting for everyone! Deliver friendly and professional customer service, whether you're chatting in person, over the phone, or sending a message. Gather and double-check patient info, handle forms and payments, and get everything ready for the next visit-all with a smile! Support our patients and providers by scheduling appointments, maintaining records, and ensuring a seamless experience. And there's so much more! What We Value Fun - We create an engaging and positive environment for patients and staff. Common Sense - We take a practical, thoughtful approach to patient care and clinic operations. Integrity - We uphold the highest standards of professionalism, ethics, and trust. Excellence - We are committed to delivering top-tier patient care and service. Determination - We tackle challenges with solutions and strive for continuous improvement. Teamwork - We support one another to provide the best outcomes for our patients. What We Offer Our team members are the key to our success and we're proud to offer eligible teammates great benefits (many at no cost!), perks like free skin care, generous time off, growth opportunities, and the chance to be part of a purpose-driven organization taking patient care to the next level. Join our team and be a part of a dermatology practice that values exceptional patient care and a positive workplace culture! Qualifications/Experience High school diploma or general education degree (GED). Successful completion of a state-approved Medical Assistant program. Employer may consider applicants based on extensive experience (unless required by state law). Work Environment and Physical Requirements: Medical office, procedure/exam room and laboratory environment may include exposure to communicable diseases, bloodborne pathogens, biohazards or toxic substances. Daily activities may include standing, walking, sitting, bending and lifting items up to 30 lbs.
    $29k-36k yearly est. 5d ago
  • Front Desk Agent

    Heritage Hotels & Resorts 3.9company rating

    Front Desk Coordinator Job In Albuquerque, NM

    Full-time Description WORK, PLAY, & ENJOY LIFE WITH HERITAGE Heritage Companies embodies the culture, spirit, and traditions of New Mexico, while offering a work environment that is focused on the overall employee experience. All employees will experience the exciting perks that only Heritage Companies can provide; including growth opportunities across our companies, generous discounts on hotel room rates, spa, and food at all of our restaurants in the portfolio across the wonderful state of New Mexico! Full-time Hourly Position ranging from $14.00-$17.00 DOE plus benefits. Located in Albuquerque, NM. Working out of our Clyde Hotel. Essential Duties and Functions/Responsibilities/Tasks: Work under direction of Guest Experience Manager and/or Supervisor on shift (the lead Guest Experience Host). Maintain high level of positive and professional approach with coworkers and guests. Welcome guests to the unique accommodation experience of Heritage by articulating the story, inspiration, and mindset of the property to our guests. Passionately deliver refined, seamless service, while upholding the highest level of confidentiality for the safety and comfort of each guest. Provide knowledgeable recommendations for guests about hotel events, amenities, local attractions, restaurants, etc. Respond to guest challenges and find the appropriate resolution in a timely and professional manner. Maintain the upmost confidentiality and care with guest information. Benefits: Part-time employees receive: Dental, Vision and 401k! Full-time employees receive: Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness & 401k! Requirements Must be a passionate people person, as this job is highly interactive and requires superb customer service skills. Friendly and warm demeanor, excellent verbal communication and ability to multitask while maintaining poise. Competent with computer technology to easily learn reservation management system, the point of sale system to process payments, and Microsoft Office Suite for basic document manipulation and printing. Ability and willingness to work flexible hours including weekends, holidays and late nights. Ability to work on feet for eight hours or more. Must be able to lift/push/reach for/carry 25+ pounds occasionally. 6 months to 1 year or equivalent combination of education and experience; high volume guest-interfacing hospitality experience preferred. NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. Salary Description $14-$17 Hourly
    $14-17 hourly 60d+ ago
  • Front Desk Receptionist

    Vision Source

    Front Desk Coordinator Job In Albuquerque, NM

    Job DescriptionEmbark on a fantastic journey at Sandia Vision Clinic as a Patient Care Coordinator! Revel in the upbeat rhythm of a 4-day work week, bidding farewell to Saturdays. No prior experience necessary – your enthusiasm is the key! Fluent in Spanish? Even better! Enjoy a cascade of benefits, featuring 401k, health/dental insurance, and a treasure trove of PTO. Unleash your potential in a dynamic atmosphere; apply now for a career filled with joy, growth, and incredible perks! Do you desire to be apart of making a difference in people’s lives? Would you like to be part of a team that adds value to the staff and its patients? Our fun, fast-paced work environment is the perfect place for someone to not only join a team, but a family. At Sandia Vision Clinic we offer the tools and on-site training to help you learn and grow. Being in business for 40 years, Sandia Vision Clinic is the largest privately owned optometry office in the state of New Mexico. With two different locations, we strive to be the preferred eye care facility in the state. Our doctors, leaders, and staff strive to provide a welcoming environment, while truly making a difference in our patients lives. Come join our team if you strive to learn and grow with a growing company! Our full-time positions include all departments and aspects of the office and help support the doctors, leadership team and fellow employees. We Offer: Paid Time Off (PTO) Paid Holidays Medical and Dental In House Vision Benefits 401(k) Program Pay: $15-$17/hour ResponsibilitiesJob Duties May Include: Answering multiple phone lines Utilizing EHR and other support systems. Money handling and check out Communication with patients via phone, in person, and text messaging. Responsible for delivering outstanding customer service to patients, doctors, and staff on the phone and in person. Gathering and entering all patient information while following and being compliant with all HIPPA guidelines. Must be detail oriented Must be able to maintain a positive attitude Required SkillsSkills/ Requirements: Must have efficient verbal and written communication skills and organizational abilities. Must be able to demonstrate minimum basic computer skills. Must demonstrate strong customer service skills. Schedule: 9-hour shift 4 Day work week No Weekends! Education: High school or equivalent (Preferred) Language: Spanish (Preferred)
    $15-17 hourly 23d ago
  • Care Services Coordinator - Bilingual (Spanish/English), Patient Navigator

    Ensemble CIN

    Front Desk Coordinator Job In Albuquerque, NM

    Job DescriptionDescription: MISSION, VISION, & VALUES Our MISSION…to bring out the courage in others. Our VISION…to be recognized as the market leader in operating provider-led, clinically-integrated networks of high quality, value-oriented services across the healthcare spectrum. Our VALUES...Trust, Integrity, Teaching, Collaboration, Transparency, Innovation, Discipline. JOB SUMMARY The Care Services Coordinator (CSC) enhances client management quality, maximizes client satisfaction, and promotes cost-effectiveness. The CSC is responsible for the entire client care cycle, including planning, implementing, monitoring, and analyzing actions needed to meet client health and human service’s needs. This role also coordinates and assists with essential services to ensure continuity of care across various settings, including hospitals, skilled nursing facilities, and private homes. QUALIFICATIONS Experience in case coordination, emergency services training, or a related role in healthcare. Knowledge of case management principles, healthcare management, and reimbursement processes. Skilled in clinical practice and interpersonal relationships, able to manage family emotional stress and diverse lifestyles. Proficiency in observing and documenting comprehensive and accurate reports in a timely manner. Experience with medical records research, internet search tools, spreadsheets, and word processing. Demonstrated ability to assess and respond to the needs of patients and families in various settings. Effective communication skills, with strong organizational and time management capabilities. Familiarity with emerging professional and technical knowledge. Problem-solving skills, ability to multi-task, compassion, and teamwork orientation. Current license, certification, or registration in a relevant healthcare field. Valid driver’s license and access to a reliable vehicle. Requirements: RESPONSIBILITIES Coordinate and deliver care that is safe, timely, effective, efficient, equitable, and client centered. Manage case assignments, develop service plans, monitor case progress, and determine case closures. Promote client wellness and autonomy through education and engagement efforts. Assist clients in using health technologies, including remote patient monitoring equipment. Facilitate multiple care aspects, such as case coordination and information sharing. Act as an advocate to help patients make informed decisions regarding their clinical status and treatment options. Build effective relationships with the medical team throughout the care coordination process. Coordinate resources for patients with social services, health, and governmental agencies. Engage with clients regularly to track their progress and ensure satisfaction. Accurately document case information, complete all necessary forms, and produce statistical reports. Promote quality and cost-effective interventions and outcomes. Address motivational and psychosocial issues as needed. Adhere to professional standards and relevant protocols, rules, and regulations. Respond promptly to customer inquiries via phone, text, email, or chat. Collaborate and communicate with medical and non-medical staff, including payer clinical management teams. WORKING ENVIRONMENT This role requires regular travel and may involve exposure to various conditions in patient homes and care facilities, such as odors, infections, or disruptive patient behavior. JOB RELATIONSHIPS Supervised by: Director of Care Management or equivalent position. RISK EXPOSURE Moderate to high risk, due to home and facility visitations and interactions with patients. LIFTING REQUIREMENTS This position involves physical demands, including sitting, walking, writing, pushing/pulling, lifting up to 50 pounds, kneeling, stooping, seeing, hearing, speaking, and fine motor skills.
    $31k-42k yearly est. 20d ago
  • Care Services Coordinator - Bilingual (Spanish/English), Patient Navigator

    Ensemble Cin

    Front Desk Coordinator Job In Albuquerque, NM

    Full-time Description MISSION, VISION, & VALUES Our MISSION…to bring out the courage in others. Our VISION…to be recognized as the market leader in operating provider-led, clinically-integrated networks of high quality, value-oriented services across the healthcare spectrum. Our VALUES...Trust, Integrity, Teaching, Collaboration, Transparency, Innovation, Discipline. JOB SUMMARY The Care Services Coordinator (CSC) enhances client management quality, maximizes client satisfaction, and promotes cost-effectiveness. The CSC is responsible for the entire client care cycle, including planning, implementing, monitoring, and analyzing actions needed to meet client health and human service's needs. This role also coordinates and assists with essential services to ensure continuity of care across various settings, including hospitals, skilled nursing facilities, and private homes. QUALIFICATIONS Experience in case coordination, emergency services training, or a related role in healthcare. Knowledge of case management principles, healthcare management, and reimbursement processes. Skilled in clinical practice and interpersonal relationships, able to manage family emotional stress and diverse lifestyles. Proficiency in observing and documenting comprehensive and accurate reports in a timely manner. Experience with medical records research, internet search tools, spreadsheets, and word processing. Demonstrated ability to assess and respond to the needs of patients and families in various settings. Effective communication skills, with strong organizational and time management capabilities. Familiarity with emerging professional and technical knowledge. Problem-solving skills, ability to multi-task, compassion, and teamwork orientation. Current license, certification, or registration in a relevant healthcare field. Valid driver's license and access to a reliable vehicle. Requirements RESPONSIBILITIES Coordinate and deliver care that is safe, timely, effective, efficient, equitable, and client centered. Manage case assignments, develop service plans, monitor case progress, and determine case closures. Promote client wellness and autonomy through education and engagement efforts. Assist clients in using health technologies, including remote patient monitoring equipment. Facilitate multiple care aspects, such as case coordination and information sharing. Act as an advocate to help patients make informed decisions regarding their clinical status and treatment options. Build effective relationships with the medical team throughout the care coordination process. Coordinate resources for patients with social services, health, and governmental agencies. Engage with clients regularly to track their progress and ensure satisfaction. Accurately document case information, complete all necessary forms, and produce statistical reports. Promote quality and cost-effective interventions and outcomes. Address motivational and psychosocial issues as needed. Adhere to professional standards and relevant protocols, rules, and regulations. Respond promptly to customer inquiries via phone, text, email, or chat. Collaborate and communicate with medical and non-medical staff, including payer clinical management teams. WORKING ENVIRONMENT This role requires regular travel and may involve exposure to various conditions in patient homes and care facilities, such as odors, infections, or disruptive patient behavior. JOB RELATIONSHIPS Supervised by: Director of Care Management or equivalent position. RISK EXPOSURE Moderate to high risk, due to home and facility visitations and interactions with patients. LIFTING REQUIREMENTS This position involves physical demands, including sitting, walking, writing, pushing/pulling, lifting up to 50 pounds, kneeling, stooping, seeing, hearing, speaking, and fine motor skills.
    $31k-42k yearly est. 16d ago
  • Front Desk Receptionist- Broker Concierge

    IDO Albuquerque, Ltd.

    Front Desk Coordinator Job In Albuquerque, NM

    Job Description It is essential for the Broker Concierge to recognize the importance of efficiently addressing the needs of associates in the brokerage (Market Center), ensuring they receive the anticipated service level and remain content with the Market Center's offerings. The role involves maintaining the appearance of the Market Center's common areas, and keeping the office tidy and ready for business. The Broker Concierge must foster a relationship-oriented approach, acknowledging that associate brokers are customers who are drawn to them due to their likable personality and enthusiasm. Additionally, the Broker Concierge is responsible for warmly welcoming everyone into the office, offering assistance while effectively managing phone duties. These are the standards a well-above-average performer will maintain or exceed: ● Answer phone properly with warmth and friendliness ● Greet everyone with a smile—be positive and cheerful ● Be an involved member of the leadership team Essential duties and responsibilities ● Answering the phone and route calls properly with warmth and friendliness ● Responsible handling of all incoming checks and DAs ● Onboarding brokers (Create file, explain office procedures: keys, alarms, etc) ● Greet everyone with a smile—be positive and cheerful ● Attend daily huddles and weekly meetings ● Send out daily email regarding office events and announcements ● Receive and sort mail and deliveries ● Maintain appearance of reception area, kitchens and all common areas ● As growth occurs, manage the distribution of social media materials ● Running weekly reports, as needed ● Assist with managing monthly training calendar ● Ensure the Market Center is fully stocked with office supplies and manage orders ● Assist leadership team with any needed tasks Knowledge/Skills ● Positive attitude ● Enjoy a fast-paced environment ● Self-starter with a passion to help others ● Great verbal and communication skills ● Quick problem solving ● Detail-oriented and can work well under pressure ● Neat, clean, professional appearance ● Willingness to learn ● Google Suite and Microsoft Office Applications ● Phone and people skills and experience Frequently recognized as the most innovative and agent-friendly brokerage in the nation, Keller Williams is a gathering place for the industry's best real estate agents. The Keller Williams Albuquerque Market Center features a state-of-the-art real estate training room, majestic office space, and friendly atmosphere that is recognizable the moment you enter. With industry-leading real estate training, generous commission splits, and an experienced leadership and support staff. KW Albuquerque is a hot spot for agents looking to rapidly build and grow their real estate careers.
    $25k-32k yearly est. 30d ago
  • Physical Therapy Front Desk Receptionist

    New Mexico Orthopaedic Associates P C

    Front Desk Coordinator Job In Albuquerque, NM

    div name="main"div class="cl HeadSecondary"h2Job Details/h2/divdiv aria-label="Job Details" class="row" name="local_row"div class="col-md-6 local-tax-col local-ee" id="job DetailsLeftColumn" name="local_left"div class="row form RowStandard" id="Job Location-row" div class="form Line"div aria-label="Job Location" name="Job Location"span aria-label="Job Location" class="" name="level"Albuquerque, NM/span/div/div/div/divdiv class="col-md-6 local-tax-col local-client" name="local_right"/div/divdiv class="cl HeadSecondary"h2Description/h2/divdiv aria-label="Description" class="row" name="description" style="word-wrap: break-word;"div class="row form RowStandard" id="job Desc-row" div class="form Line"span class="fb Text ignore-global-css" name="job Desc"div style="border-top:solid windowtext 1.0pt; padding:1.0pt 0in 0in 0in" pspan style="font-size:12pt"span style='font-family:"Times New Roman",serif'strongspan style="font-size:10.0pt"POSITION SUMMARY:/span/strong/span/span/p /div pspan style="font-size:12pt"span style='font-family:"Times New Roman",serif'span style="font-size:10.0pt"This position is responsible for payment collection, scheduling, and verifying patient information for the Physical Therapy Department./span/span/span/p pspan style="font-size:12pt"span style='font-family:"Times New Roman",serif'strongspan style="font-size:10.0pt"ESSENTIAL RESPONSIBILITIES:/span/strong/span/span/p ul lispan style="font-size:12pt"span style='font-family:"Times New Roman",serif'span style="font-size:10.0pt"span style="color:#404040"Reviews providers schedules to ensure open appointment times are filled./span/span/span/span/li lispan style="font-size:12pt"span style='font-family:"Times New Roman",serif'span style="font-size:10.0pt"span style="color:#404040"Work in patients as needed./span/span/span/span/li lispan style="font-size:12pt"span style='font-family:"Times New Roman",serif'span style="font-size:10.0pt"span style="color:#404040"Schedule post-op patients that do not have follow-up appointments./span/span/span/span/li lispan style="font-size:12pt"span style='font-family:"Times New Roman",serif'span style="font-size:10.0pt"span style="color:#404040"Maintains wait list. /span/span/span/span/li lispan style="font-size:12pt"span style='font-family:"Times New Roman",serif'span style="font-size:10.0pt"span style="color:#404040"Works Task List/span/span/span/span/li lispan style="font-size:12pt"span style='font-family:"Times New Roman",serif'span style="font-size:10.0pt"span style="color:#404040"Collects Copays /span/span/span/span/li lispan style="font-size:12pt"span style='font-family:"Times New Roman",serif'span style="font-size:10.0pt"span style="color:#404040"Collect for Self-pay services - Ex: Dry needling and DME items/span/span/span/span/li lispan style="font-size:12pt"span style='font-family:"Times New Roman",serif'span style="font-size:10.0pt"span style="color:#404040"Ensure authorizations are updated./span/span/span/span/li lispan style="font-size:12pt"span style='font-family:"Times New Roman",serif'span style="font-size:10.0pt"Updates and maintains patient demographics as needed./span/span/span/li li style="text-align:justify"span style="font-size:12pt"span style='font-family:"Times New Roman",serif'span style="font-size:10.0pt"Supports all department initiatives to improve the patient experience./span/span/span/li lispan style="font-size:12pt"span style='font-family:"Times New Roman",serif'span style="font-size:10.0pt"Adheres to company policies as described in employment handbook, company work rules and departmental policy and procedure, and attends scheduled meetings, as required./span/span/span/li li style="text-align:justify"span style="font-size:12pt"span style='font-family:"Times New Roman",serif'span style="font-size:10.0pt"Identifies and participates in implementation of opportunities for improvement./span/span/span/li li style="text-align:justify"span style="font-size:12pt"span style='font-family:"Times New Roman",serif'span style="font-size:10.0pt"Maintains strict confidentiality in accordance with HIPAA guidelines and NMOA policies./span/span/span/li li style="text-align:justify"span style="font-size:12pt"span style='font-family:"Times New Roman",serif'span style="font-size:10.0pt"Regular and reliable attendance./span/span/span/li li style="text-align:justify"span style="font-size:12pt"span style='font-family:"Times New Roman",serif'span style="font-size:10.0pt"Perform other specific tasks as assigned./span/span/span/li /ul p /p p style="text-align:justify"span style="font-size:9pt"span style="font-family:Arial,sans-serif"span style="color:#404040"strongspan style="font-size:10.0pt"span style='font-family:"Times New Roman",serif'span style="color:black"SUPERVISORY RESPONSIBILITIES: N/A/span/span/span/strong/span/span/span/p pspan style="font-size:12pt"span style='font-family:"Times New Roman",serif'strongspan style="font-size:10.0pt"span style="color:black"KNOWLEDGE, SKILLS AND ABILITIES:/span/span/strong/span/span/p pspan style="font-size:12pt"span style='font-family:"Times New Roman",serif'span style="font-size:10.0pt"span style="color:black"To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required./span/span/span/span/p ul lispan style="font-size:12pt"span style='font-family:"Times New Roman",serif'span style="font-size:10.0pt"Exceptional customer service skills./span/span/span/li lispan style="font-size:12pt"span style='font-family:"Times New Roman",serif'span style="font-size:10.0pt"Knowledge of current basic medical terminology, coding, eligibility and prior authorization knowledge and office procedures./span/span/span/li lispan style="font-size:12pt"span style='font-family:"Times New Roman",serif'span style="font-size:10.0pt"Strong computer and phone skills, including multi-line phones. /span/span/span/li lispan style="font-size:12pt"span style='font-family:"Times New Roman",serif'span style="font-size:10.0pt"Excellent grammar and spelling skills./span/span/span/li lispan style="font-size:12pt"span style='font-family:"Times New Roman",serif'span style="font-size:10.0pt"Ability to establish and maintain effecting working relationships with staff, co-workers, patients and vendors./span/span/span/li /ul ul lispan style="font-size:9pt"span style="font-family:Arial,sans-serif"span style="color:#404040"span style="font-size:10.0pt"span style='font-family:"Times New Roman",serif'span style="color:black"Ability to understand, read, write, and speak English. Ability to understand and speak Spanish preferred. /span/span/span/span/span/span/li lispan style="font-size:9pt"span style="font-family:Arial,sans-serif"span style="color:#404040"span style="font-size:10.0pt"span style='font-family:"Times New Roman",serif'span style="color:black"Ability to read, analyze and interpret medical information, technical procedures and/or general business information. /span/span/span/span/span/span/li lispan style="font-size:9pt"span style="font-family:Arial,sans-serif"span style="color:#404040"span style="font-size:10.0pt"span style='font-family:"Times New Roman",serif'span style="color:black"Ability to effectively present information, respond to questions and professionally interact with managers, employees, patients, vendors, and the general public./span/span/span/span/span/span/li lispan style="font-size:9pt"span style="font-family:Arial,sans-serif"span style="color:#404040"span style="font-size:10.0pt"span style='font-family:"Times New Roman",serif'span style="color:black"Ability to recognize and define problems, collect data, establish facts, draw conclusions, and correct errors. /span/span/span/span/span/span/li lispan style="font-size:9pt"span style="font-family:Arial,sans-serif"span style="color:#404040"span style="font-size:10.0pt"span style='font-family:"Times New Roman",serif'span style="color:black"Ability to interpret a variety of instructions in a variety of forms and deal with abstract and concrete variables./span/span/span/span/span/span/li lispan style="font-size:9pt"span style="font-family:Arial,sans-serif"span style="color:#404040"span style="font-size:10.0pt"span style='font-family:"Times New Roman",serif'span style="color:black"Ability to handle multiple simultaneous tasks effectively and efficiently while maintaining a professional, courteous manner. /span/span/span/span/span/span/li lispan style="font-size:9pt"span style="font-family:Arial,sans-serif"span style="color:#404040"span style="font-size:10.0pt"span style='font-family:"Times New Roman",serif'span style="color:black"Exhibit understanding of healthcare regulatory and compliance policy (e.g., HIPAA). /span/span/span/span/span/span/li lispan style="font-size:9pt"span style="font-family:Arial,sans-serif"span style="color:#404040"span style="font-size:10.0pt"span style='font-family:"Times New Roman",serif'span style="color:black"Knowledge of New Mexico Orthopaedics policies and procedures. /span/span/span/span/span/span/li lispan style="font-size:9pt"span style="font-family:Arial,sans-serif"span style="color:#404040"span style="font-size:10.0pt"span style='font-family:"Times New Roman",serif'span style="color:black"Requires ability to identify and implement opportunities to improve the performance of the department. /span/span/span/span/span/span/li lispan style="font-size:9pt"span style="font-family:Arial,sans-serif"span style="color:#404040"span style="font-size:10.0pt"span style='font-family:"Times New Roman",serif'span style="color:black"High integrity, including maintenance of confidential information. /span/span/span/span/span/span/li lispan style="font-size:9pt"span style="font-family:Arial,sans-serif"span style="color:#404040"span style="font-size:10.0pt"span style='font-family:"Times New Roman",serif'span style="color:black"Exhibit patience in high stress situations and handle confrontations with poise and efficiency./span/span/span/span/span/span/li li style="text-align:justify"span style="font-size:9pt"span style="font-family:Arial,sans-serif"span style="color:#404040"span style="font-size:10.0pt"span style='font-family:"Times New Roman",serif'span style="color:black"May be assigned to or transferred to any clinic location, depending upon business need. /span/span/span/span/span/span/li /ul p /p pspan style="font-size:12pt"span style='font-family:"Times New Roman",serif'strongspan style="font-size:10.0pt"span style="color:black"PHYSICAL DEMANDS AND WORK ENVIRONMENT:/span/span/strong /span/span/p pspan style="font-size:12pt"span style='font-family:"Times New Roman",serif'span style="font-size:10.0pt"span style="color:black"The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities. /span/span/span/span/p pspan style="font-size:12pt"span style='font-family:"Times New Roman",serif'span style="font-size:10.0pt"span style="color:black"While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch or crawl; talk or hear; or smell. The employee must occasionally lift and/or move up to 20 pounds. Repetitive motion of upper body required for extended use of computer. Requires vision correctable to 20/20 and hearing in the normal range for face-to-face and telephone contacts./span/span/span/span/p pspan style="font-size:12pt"span style='font-family:"Times New Roman",serif'span style="font-size:10.0pt"span style="color:black"Works in well-lit, ventilated and climate-controlled office environment with routine office equipment; some equipment has moving mechanical parts./span/span/span/span/p pspan style="font-size:12pt"span style='font-family:"Times New Roman",serif'span style="font-size:10.0pt"span style="color:black"The noise level in the work environment is usually moderate./span/span/span/span/p /span/div/div/divdiv class="cl HeadSecondary"h2Qualifications/h2/divdiv aria-label="Qualifications" class="row" name="qualifications" style="word-wrap: break-word;"div class="row form RowStandard" id="job Qualifications-row" div class="form Line"span class="fb Text ignore-global-css" name="job Qualifications"pspan style="font-size:12pt"span style='font-family:"Times New Roman",serif'strongspan style="font-size:10.0pt"span style="color:black"EDUCATION AND/OR EXPERIENCE:/span/span/strong/span/span/p p style="text-align:justify"span style="font-size:12pt"span style='font-family:"Times New Roman",serif'span style="font-size:10.0pt"High School Diploma or GED and two years of relevant experience. Pre-verification and Prior Authorization experience in a medical office setting preferred. /span/span/span/p pspan style="font-size:12pt"span style='font-family:"Times New Roman",serif'strongspan style="font-size:10.0pt"span style="color:black"CERTIFICATIONS, LICENSES, REGISTRATIONS:/span/span/strong/span/span/p pspan style="font-size:12pt"span style='font-family:"Times New Roman",serif'span style="font-size:10.0pt"span style="color:black"None required./span/span/span/span/p /span/div/div/div/div
    $25k-32k yearly est. 18d ago
  • Front Desk Receptionist- Broker Concierge

    Ido Albuquerque

    Front Desk Coordinator Job In Albuquerque, NM

    div class="job-content-body user-content" pIt is essential for the Broker Concierge to recognize the importance of efficiently addressing the needs of/ppassociates in the brokerage (Market Center), ensuring they receive the anticipated service level and/ppremain content with the Market Center's offerings./pp The role involves maintaining the appearance of the Market Center's common areas, and keeping the office/pptidy and ready for business. The Broker Concierge must foster a relationship-oriented approach,/ppacknowledging that associate brokers are customers who are drawn to them due to their likable/pppersonality and enthusiasm./pp Additionally, the Broker Concierge is responsible for warmly welcoming everyone into the office, offering/ppassistance while effectively managing phone duties./ppbr//pp These are the standards a well-above-average performer will maintain or exceed:/pp● Answer phone properly with warmth and friendliness/pp● Greet everyone with a smile-be positive and cheerful/pp● Be an involved member of the leadership team/pp Essential duties and responsibilities/pp● Answering the phone and route calls properly with warmth and friendliness/pp● Responsible handling of all incoming checks and DAs/pp● Onboarding brokers (Create file, explain office procedures: keys, alarms, etc)/pp● Greet everyone with a smile-be positive and cheerful/pp● Attend daily huddles and weekly meetings/pp● Send out daily email regarding office events and announcements/pp● Receive and sort mail and deliveries/pp● Maintain appearance of reception area, kitchens and all common areas/pp● As growth occurs, manage the distribution of social media materials/pp● Running weekly reports, as needed/pp● Assist with managing monthly training calendar/pp● Ensure the Market Center is fully stocked with office supplies and manage orders/pp● Assist leadership team with any needed tasks/ppbr//pp Knowledge/Skills/pp● Positive attitude/pp● Enjoy a fast-paced environment/pp● Self-starter with a passion to help others/pp● Great verbal and communication skills/pp● Quick problem solving/pp● Detail-oriented and can work well under pressure/pp● Neat, clean, professional appearance/pp● Willingness to learn/pp● Google Suite and Microsoft Office Applications/pp● Phone and people skills and experience/ppbr//pp Frequently recognized as the most innovative and agent-friendly brokerage in the nation, Keller Williams/ppis a gathering place for the industry's best real estate agents. The Keller Williams Albuquerque Market/pp Center features a state-of-the-art real estate training room, majestic office space, and friendly atmosphere/ppthat is recognizable the moment you enter. With industry-leading real estate training, generous/ppcommission splits, and an experienced leadership and support staff. KW Albuquerque is a hot spot for/ppagents looking to rapidly build and grow their real estate careers./p /div
    $25k-32k yearly est. 60d+ ago
  • Scheduling Coordinator

    Tuff Shed, Inc. 4.1company rating

    Front Desk Coordinator Job In Albuquerque, NM

    We're recruiting for an enthusiastic and detail-oriented Scheduling Coordinator to provide support to the sales and Production teams at our Tuff Shed Factory Store in Albuquerque. DO YOU HAVE WHAT IT TAKES TO BE A SUCCESSFUL SCHEDULING COORDINATOR AT TUFF SHED? * Strong customer service skills, working directly with customers, vendors, subcontractors, and sales consultants to coordinate and schedule Tuff Shed installations; ability to predict and resolve all levels of issues. * Attention to detail, preparing the daily "packs" required to install our quality products. This includes verifying orders, requesting materials, and creating purchase orders and waivers. * Acting as the first contact with our "Big Box" partner, responding to queries, managing the database, and providing assistance to our sales teams. * Consistently understanding and meeting the needs of our customers, recognizing special needs and recommending appropriate upsells. * Experience working in "trades/industries" and or the ability to learn technical aspects related to basic product design and functionality. * Ability to assist the General Manager with various front office needs as they may arise. SKILLS & EXPERIENCE * Successful prior experience working in logistics, coordination, project management, or in a similar capacity * Proven experience working in a fast-paced environment, meeting tight deadlines on multiple projects * Hands-on computer skills including Word, Excel and Outlook. Experience in JD Edwards software highly preferred * Ability to take on a role with a steep learning curve. You'll be expected to know the details about our products and discuss offers and options with our partners and customers * High school diploma or equivalent. This role will require strong math and communication skills * Must possess a current valid driver's license and a satisfactory Motor Vehicle Report WHAT'S IN IT FOR YOU? * An opportunity to join a successful company and be part of the growth of the team! * We offer competitive salary and benefits! PTO, paid holidays, medical/dental/vision and life insurance, Employee Stock Ownership Plan (ESOP), a 'Safe Harbor' 401(k) plan. * On-Demand Access to Your Pay! (restrictions may apply) ABOUT TUFF SHED Founded on an entrepreneurial spirit and an unwavering commitment to quality, Tuff Shed was established in 1981, and has since developed into America's largest manufacturer and installer of storage buildings and garages, having built more than one million buildings for satisfied customers. We utilize cutting edge green technology in our materials and manufacturing processes and hold multiple U.S. Patents. NEXT STEPS * Learn more about us! Check out the Tuff Shed Website at ***************** * Interested? We encourage you to submit your resume for consideration OPS2021
    $33k-37k yearly est. 14d ago
  • To Go - Central and Eubank Chili's

    Chilli's

    Front Desk Coordinator Job In Albuquerque, NM

    Our To-Go Specialists are responsible for providing fast service and great hospitality for our To-Go Guests. If you take pride in great team work and love making people feel special, then we want to hear from you! * Fast hiring process * Flexible part-time or full-time schedule * Growth opportunities * Great team atmosphere and culture Responsibilities * Have knowledge of the menu to explain offerings to Guests * Ensure an exceptional To-Go experience for every Guest * Answer phone within three rings and assist Guests with placing To-Go orders * Enter orders in proper sequence * Able to operate POS system for transactions About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You * Dependable team player * Prefers to work in a fast-paced environment * Great multitasking skills * Welcoming demeanor
    $26k-33k yearly est. 17d ago
  • Patient Coordinator - Temporary Part Time

    Choice Healthcare Services 3.8company rating

    Front Desk Coordinator Job In Albuquerque, NM

    Patient Coordinator - Temporary Part Time Summary:The Patient Coordinator (Front Office Receptionist) schedules appointments, performs check-in and out duties, assists with checkout duties as needed, and performs administrative duties. At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities. What we provide to you as a CHOICE teammate: Care for your wellbeing and work-life balance Professional and personal growth Experienced leadership support Fun and supportive team dynamic with events and celebrations Comprehensive benefit package Responsibilities Essential Duties and Responsibilities: include the following. Other duties may be assigned. Collect and process payments When we receive authorizations back in the mail imports and calls parents Schedules treatment appointments and recall appointments Confirms treatment appointments Takes calls throughout the day Process No Show Reports Schedules patients from ASAP List Checks patients in and out Verifies info on file Verifies eligibility with insurance Calls patients when past 10 mins Confirms observation appointments Schedules observation appointments Works on daily sign in sheet Scans in NPP, and enters it in the system Regular, predictable attendance is required Ability to get along and work effectively with others Qualifications
    $28k-37k yearly est. 18h ago
  • Medical Referral Clerk

    Prairie Quest Consulting

    Front Desk Coordinator Job In Albuquerque, NM

    PQC is seeking a dedicated and experienced Referral Clerk to work onsite at Kirtland AFB . Background :The Air Force Medical Service provides medical services for more than 2.63 million active-duty Service Members, Veterans and eligible beneficiaries. When specialty care is referred, the Referral Management Center is responsible for assisting the member, coordinating the referral with the specialty office, tracking the referral to closure, and returning all results of treatment to the patient's medical record. The successful candidate for this position will assist members and medical professionals throughout the referral process. At PQC, our employees are our best asset. We pride ourselves on growth and exceeding expectations, not only for our customers but also for our employees. We believe that having the best of the best on staff translates into having the best of the best in customer results. PQC was awarded 2018 8(a) Graduate of the year by the Small Business Administration. Duty hours will be Monday- Friday, 7:30 am to 4:30 pm. Hourly Rate: $17.20 + $4.93 benefits Members of our team Enjoy: Working with a highly engaged staff Competitive compensation Comprehensive benefits Medical Dental Vision Life Short Term Disability Long Term Disability Paid Time Off Paid Holidays Paid Weather Days Reimbursement for certifications Duties: Provide outstanding customer service in greeting patients/visitors at a front desk Answer and direct telephone calls to appropriate section for assistance, handle independently or take messages, as required Determine patient eligibility for services and schedules medical appointments for referred care Obtain updates and files medical records using electronic medical records systems Request medical records and ensures arrival of medical records prior to appointment Obtain documentation as requested by healthcare providers (test results, or documentation not yet filed in records) Qualifications: High school diploma or (GED) equivalency. General office administrative and clerical skills to perform receptionist duties and answer telephones. Knowledge of word processing, and Microsoft applications (including Windows, Word, Excel, Outlook). Preferred two years of healthcare administrative experience in either an inpatient or outpatient care setting within the last three years. General medical ethics, telephone etiquette, professional written/ verbal/ electronic communication, and customer service skills.
    $17.2 hourly 1d ago
  • Front Desk Agent

    Stanford Hotel Group 3.8company rating

    Front Desk Coordinator Job In Albuquerque, NM

    The Sheraton Albuquerque Uptown is looking for an outgoing and friendly front desk agent with an infectious smile and a natural talent for customer service to join our team! This person will provide our guests with excellent service at the front desk from making the reservation to departure. To be attentive and respond to guests needs, requests and complaints in a timely manner. This position will require both shifts worked- AM/PM * Previous front desk agent experience preferred. Marriott system experience is a huge plus * Able to communicate professionally over the phone, by text and email. * Able to work AM or PM shifts; including holidays and weekends. The Sheraton Albuquerque Uptown has been awarded the Gold Level New Mexico Family Friendly Business Award! What does this mean? This means that we offer a host of employee and family friendly benefits to our associates! Some of those benefits include: * Medical (two options) with vision * Dental * 401(k) with 4% company match * Voluntary Critical Illness * Voluntary Accident Insurance * Voluntary Hospitality Indemnity * Voluntary Term Life Insurance (self, spouse/domestic partner, and children) * Short-Term Disability * Long-Term Disability AND: * Paid time off (vacation, sick, holiday) * Meal stipend * Free uniforms * Free non-slip shoes (two free pair per year!) * Positive associate relations * Associate recognition and events, incentives and rewards monthly * Ongoing training * Education assistance * Major hotel discounts at over 7,000 hotels worldwide * Other company discounts A background check and drug screen is required of all candidates selected to move forward in our hiring process. We are an E-Verify employer. Sheraton Albuquerque Uptown is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to ********************************* or call ************ to let us know the nature of your request.
    $26k-31k yearly est. 7d ago
  • Medical Receptionist

    Epiphany Business Services, LLC 4.5company rating

    Front Desk Coordinator Job In Albuquerque, NM

    What We're Looking For: A dedicated and customer-focused Medical Receptionist who thrives in a fast-paced environment. The ideal candidate is highly organized, adaptable, and able to multi-task while ensuring patients feel welcomed and valued from the moment they arrive to the time they leave. If you're up for the challenge, we want to hear from you! What You'll Do Be the first and last person our patients encounter! As you assist with check-ins and check-outs, you'll play a key role in providing an exceptional patient experience-welcoming them warmly, prepping them efficiently, and leaving a lasting, positive impression every step of the way. Keep things flowing by registering patients, managing wait times, and making the reception area warm and inviting for everyone! Deliver friendly and professional customer service, whether you're chatting in person, over the phone, or sending a message. Gather and double-check patient info, handle forms and payments, and get everything ready for the next visit-all with a smile! Support our patients and providers by scheduling appointments, maintaining records, and ensuring a seamless experience. And there's so much more! What We Value Fun - We create an engaging and positive environment for patients and staff. Common Sense - We take a practical, thoughtful approach to patient care and clinic operations. Integrity - We uphold the highest standards of professionalism, ethics, and trust. Excellence - We are committed to delivering top-tier patient care and service. Determination - We tackle challenges with solutions and strive for continuous improvement. Teamwork - We support one another to provide the best outcomes for our patients. What We Offer Our team members are the key to our success and we're proud to offer eligible teammates great benefits (many at no cost!), perks like free skin care, generous time off, growth opportunities, and the chance to be part of a purpose-driven organization taking patient care to the next level. Join our team and be a part of a dermatology practice that values exceptional patient care and a positive workplace culture! Qualifications/Experience High school diploma or general education degree (GED). Successful completion of a state-approved Medical Assistant program. Employer may consider applicants based on extensive experience (unless required by state law). Work Environment and Physical Requirements: Medical office, procedure/exam room and laboratory environment may include exposure to communicable diseases, bloodborne pathogens, biohazards or toxic substances. Daily activities may include standing, walking, sitting, bending and lifting items up to 30 lbs.
    $25k-29k yearly est. 5d ago
  • Patient Experience Specialist

    Allevio Care, LLC

    Front Desk Coordinator Job 17 miles from Albuquerque

    Job Description ABOUT ALLEVIO: Allevio Care is a leading provider of healthcare services, dedicated to improving the quality of life for our patients. We offer a comprehensive range of services through our network of clinics, providing patients with accessible and effective care. Our mission is to ensure every patient receives the highest standard of care, and we are looking for a driven individual to help us expand our patient base and grow our clinics' reach. POSITION DESCRIPTION: Patient Experience Specialists are responsible for scheduling appointments, answering patient inquiries, and assisting patients in the office. They also maintain the organization of a medical office, and ensuring that the medical environment is welcoming, calm, and quiet for patients and their families. Additionally, patient experience specialists are expected to provide compassionate service to patients while calmly managing a wide array of tasks. Patient Experience Specialists will accomplish this by following the policies, procedures, and protocols set forth by Allevio Care and supporting the company’s vision and values. POSITION DUTIES: Always exhibits professional behavior. Smiles and helps patients feel comfortable. Provides a great patient experience. Welcome and check in patients. Answer phones, schedule patient appointments and surgeries, send appointment reminders and follow-ups through calls or emails. Check patient pop/hush mail. Collect copay’s and other fees and perform proper money handling tasks (Total daily deposits, make copies of receipts, fill out daily deposit log). Confirming and entering patients’ demographics and insurance information. Print fee tickets, visit update sheets, lab reports, and other paper documents. Handles referrals, medical records and will mail/fax documents as necessary. Check patients out, make return appointments, and collect payment for any services or products received. Answer questions posed by patients and educate them on products or services they receive. Provide after care instructions if applicable. Work as a team and provide overall support for the physicians and other office staff. Other duties and responsibilities that arise. JOB REQUIREMENTS: Education: High School Diploma Experience: 1-2 years (preferred but not required) License/Certification: None Working Environment: Works medical office. Must be able to lift 50 pounds. Must be able to sit for extended periods of time. Works between 7-9 hours per day. Will be communicating face to face and over the phone. Will be working in front of a computer screen for much of the day.
    $30k-38k yearly est. 14d ago

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How much does a Front Desk Coordinator earn in Albuquerque, NM?

The average front desk coordinator in Albuquerque, NM earns between $24,000 and $38,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.

Average Front Desk Coordinator Salary In Albuquerque, NM

$30,000

What are the biggest employers of Front Desk Coordinators in Albuquerque, NM?

The biggest employers of Front Desk Coordinators in Albuquerque, NM are:
  1. The Joint Chiropractic
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