Hotel Front Desk Attendant
Front Desk Coordinator Job 42 miles from Ashland
Job Description
We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!
Compensation:
$12 hourly
Responsibilities:
Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
Bookkeeping: keep accurate records of all hotel guest account information
Field customer complaints when necessary
Connect with the housekeeping department to ensure guest accommodations are ready
Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
Qualifications:
Well-versed in taking telephone calls and handling stressful situations
Displays impeccable interpersonal, time management, organizational skills, and customer service skills
High school graduate, GED recipient, or equivalent
Working knowledge of Microsoft Office and reservation management systems
1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
About Company
Our Sleep Inns are located in Charleston and Teays Valley. We value hard-working, loyal team members with great attention to detail. We all work together to provide our guests with the cleanest rooms and the best service.
Charleston - 2772 Pennsylvania Avenue, I-79 exit 1
Teays Valley - 1211 Liberty Park Drive, I-64 exit 39
Patient Service Representative
Front Desk Coordinator Job In Ashland, KY
Job Description
Patient Service Representative (PSR)
Competitive fee for service
Flexibility – work around your schedule
Lifesaving medical technology
The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD) and associated technologies.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest® has been worn by hundreds of thousands of patients and saved thousands of lives.
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest®, is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest ®.
LifeVest® is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest® patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time – before/after work, and on days off.
Responsibilities:
Contact caregivers and family to schedule services
Willingness to accept assignments which could include daytime, evenings, and/or weekends.
Travel to patient’s homes and health care facilities to provide services
Train the patient and other caregivers of patient (if applicable) in the use of LifeVest®
Program LifeVest® according to the prescribing physician’s orders
Measure the patient and determine correct garment size
Review with patient, and have patient sign, all necessary paperwork applicable to the service.
Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment
Manage device and garment inventory
Disclose family relationship with any potential referral source
Qualifications:
Have 1 year patient care experience
Patient experience must be in a paid professional environment (not family caregiver)
Patient experience must be documented on resume
Completion of background check
Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
Disclosure of personal NPI number (if applicable)
Valid driver’s license and car insurance and/or valid state ID
Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order
Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
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Patient Services Coordinator LPN Home Health
Front Desk Coordinator Job 22 miles from Ashland
**Become a part of our caring community and help us put health first** The Patient Services Coordinator-LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management.
+ Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console.
+ Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console.
+ Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary.
+ Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff.
+ Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit.
+ Completes requested schedules for all add-ons and applicable orders:
+ Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen.
+ Schedules TIF OASIS collection visits and deletes remaining schedule.
+ Reschedules declined or missed (if appropriate) visits.
+ Processes reassigned and rescheduled visits.
+ Ensures supervisory visits are scheduled.
+ Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report.
+ Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff.
+ Verifies visit paper notes in scheduling console as needed.
+ Assists with internal transfer of patients between branch offices.
+ If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary.
+ If clinical, may be required to perform patient visits and / or participate in on-call rotation.
**Use your skills to make an impact**
**Required Experience/Skills:**
+ Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices
+ Have at least 1 year of home health experience.
+ Prior packet review / QI experience preferred.
+ Coding certification is preferred.
+ Must possess a valid state driver's license and automobile liability insurance.
+ Must be currently licensed in the State of employment if applicable.
+ Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$45,400 - $61,300 per year
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
**About Us**
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
Front Desk Coordinator I
Front Desk Coordinator Job In Ashland, KY
Looking for a career that makes you smile? We're seeking a Front Desk Coordinator I to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).
* Welcomes visitors to the practice and provides information about clinic features
* Answers, screens, and routes incoming calls and takes messages as needed
* Checks-in and collects general information from patients on their first visit
* Verifies insurance information
* Notifies clinicians of patient arrival and readiness
* Makes appointments for returning patients as necessary
* Prints/reprints appointment reminders and school/work excuses
* May make changes to the patient schedule as necessary
* Coordinates payment arrangements or account resolution
* Receives, stores, and delivers shipments and mail
* Takes payments and posts to account
* Updates charts and patient information
* Drives internal marketing initiatives and fosters participation from everyone
Your special skills:
We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in:
* Ability to communicate effectively verbally and in writing
* Ability to listen and understand information verbally and in writing
Prerequisites for success:
* Basic knowledge of Microsoft Office
* Ability build rapport with patients
* Ability to establish and maintain good working relationships with patients and coworkers
The Perks:
In exchange for the dynamic contribution you'll bring to our team, we offer:
* Competitive salary
* Medical, dental, vision and life insurance
* Short and long-term disability coverage
* 401(k) plan
* 2 weeks paid time off in your first year + paid holidays
* Discounts on braces and clear aligners for you and your family members
Why Smile Doctors?
As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.
Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles.
This is the perfect opportunity to grow with an expanding organization! Apply today!
Part Time Receptionist
Front Desk Coordinator Job In Ashland, KY
Job DescriptionUnited Talent Staffing is seeking a friendly individual for a Part-Time Receptionist position at an RV Dealership in a Fast-paced friendly atmosphere! Pay& Shifts: $12 an hour. 8am-7pm. (Three days a week) Monday- Saturday, schedule to be rotated.
Part- time receptionist Job Duties may include, but no limited to:
Answering Phones
Directing Customers to appropriate departments
Taking messages for other departments
Basic computer skills
Strong verbal and written communication skills
Part time receptionist skills include:
Ability to prioritize tasks
Problem solving
Team Player
Computer proficient
Customer service driven
Benefits:
Fun work environment!
Medical benefits after 60 days on assignment
Referral bonuses – if you refer a friend after you have worked 40 hours, and then they work 140 hours – you can get an extra $140 on your next paycheck! No cap on referrals!
If you are a dependable, hard worker and believe that you have what it would take to excel as a Part- time receptionist, please call us at 304-521-6140 or text us at 304-202-4800 to be able to start work immediately!
Pharmacy Technician - Patient Care Coordinator
Front Desk Coordinator Job 53 miles from Ashland
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
Position Summary:
The Patient Care Coordinator works with patients with various types of disease states via the telephone to compassionately and efficiently coordinate their medication orders. A PCC needs to be able to communicate well with patients regarding the pricing of their co-payments and financial assistant programs when needed and must be able to provide compassionate, superior customer service in a timely manner understanding the importance of adherence to specialty medications
Major Job Duties:
• They will be responsible to coordinate medication deliveries and payment of the order.
• They will assist in helping patients apply for copay assistance programs and foundations and tracking packages when necessary.
• In addition a PCC will make outbound adherence calls to patients to insure the patient stays compliant with their specialty medication.
Qualifications
• HS diploma
• Clear and active Pharm Tech license in state of West Virginia
• 1-2 years' experience in a high volume retail or specialty pharmacy
• Must be able to provide compassionate, superior customer service in a timely manner over the phone
• Strong written and verbal communications skills
• Proficient with computers
• Clear background and valid education
Additional Information
Are you an experienced Registered Dietitian looking for a new opportunity with a prestigious healthcare company in Moreno Valley, CA? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the position for you!
Front Desk Associate Barboursville WV
Front Desk Coordinator Job 22 miles from Ashland
The first and last impression of our hotel is made at the front desk. We’re looking for a friendly, customer service-oriented individual to join our team as a front desk associate. The ideal candidate will have experience working in a fast-paced environment and be able to juggle multiple tasks at once. He or she will be responsible for greeting visitors, answering phone calls, and directing inquiries to the appropriate departments. Additionally, the front desk associate will be responsible for maintaining the cleanliness and organization of the front desk area and common areas. Duties & Responsibilities
Greet and welcome guests upon arrival, provide prompt and professional service in a hospitable manner
Answer incoming calls and direct to the appropriate party or department, take accurate messages when necessary
Maintain cleanliness and organization of the front desk area and common areas
Adhere to all company policies and procedures
Handle sensitive and confidential information with discretion
Update and maintain guest records in the reservation system
Process payments and reconcile cash drawer at the end of each shift
Generate reports as needed
Stand up for 6-8 hours each day.
Handle check in, check out, and other transaction enquiries.
Required Skills and Qualifications
High school diploma or equivalent
1-2 years customer service experience
Excellent communication skills, both written and verbal
Friendly and outgoing personality
Ability to stay calm and professional under pressure
Strong organizational skills and attention to detail
Preferred Skills and Qualifications
Previous experience working in a hotel or related industry
Proficiency with computers and software programs, including Microsoft Office and property management systems
Job Types: Full-time, Part-time
Front Desk Attendant
Front Desk Coordinator Job In Ashland, KY
Job Description
Front Desk Attendant
Five Star Parks and Attractions Malibu Jacks
• Handle money transactions while keeping the front desk area clean and organized
• Be comfortable with guest’s questions and issues while handling them yourself or escalating to a
manager
• Assist guests with redeeming their tickets for prizes
• Stock and keep redemption area organized
• Maintain up to date knowledge of all current cash policies
• Communicate daily with team members
• Maintain a safety-focused, top customer service attitude at all times
Part-Time Front Office Receptionist
Front Desk Coordinator Job 37 miles from Ashland
Regular-Part Time (20-29 hrs./week)
With 150+ locations in 17 states, QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S. At QualDerm we are united in our purpose: to educate, protect, and care for your skin. We are committed to bringing you the very best in comprehensive skin care so that you can achieve a confident, healthier, and more beautiful you!
Our mission is to educate communities and healthcare professionals about the importance of skin health; including skin cancer prevention, risk factors and how to achieve healthy skin through annual skin exams and dermatologic care.
We strive to provide the latest proven, proactive and comprehensive dermatologic care to populations in the expanding geographies we serve by making high-quality skin care timelier and more accessible all while creating a rewarding work environment for our providers and employees. Not only do we offer aggressive compensation and benefit packages, but we offer a culture that is unsurpassed!
Job Summary:
The Front Office Receptionist will be responsible for accurate and timely patient registration utilizing medical systems. This individual will utilize facility medical necessity tool to verify appropriate patient insurance coverage. This work will need to be performed according to established policies and procedures. The associate will provide exceptional customer service to physicians, patients, family members and all other medical professionals.
Essential Duties and Responsibilities:
Welcomes patients and visitors by greeting them in person or on the telephone, answering or referring inquiries.
Notes patient arrival in Practice Management System (EMR).
Identifies patients by date of birth and name in computer system and creates new account if patient is not in the system.
Prepares necessary patient paperwork prior to patient's appointment.
Calls “No Show” appointments to reschedule, makes appropriate notations in Practice Management System and sends letters to patients when necessary.
Optimizes patient satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone and comforts patients by anticipating their anxieties and answering their questions.
Helps in emergency situations by quickly responding to patients in distress by using good reasoning and judgment.
Reviews Practice Management System (EMR) for information that needs to be updated. Works with patients to obtain updated information and accurately enters information in Practice Management System (EMR).
Identifies payer sources, verifies insurance eligibility, financial status and assigns correct payor type. Verifies if prior authorization from insurance is required; notifies Billing Department, if required.
Responsible for keeping the reception area clean and organized.
Obtains revenue by recording and updating financial information, recording and collecting patient copays and/or balances at check in/out.
Protects patients' rights by maintaining confidentiality of personal and financial information.
Maintains operations by following policies and procedures, and reports changes as needed.
Contributes to team effort by accomplishing related results, as needed.
Routinely demonstrates superior customer service skills.
Answers the telephone in a timely and polite manner.
Communicates with patients, visitors, providers, and team members in a courteous, professional, cooperative and mature manner.
Other duties as assigned by Practice Manager or Area Practice Manager.
Requirements
High School Diploma required; Associates Degree preferred
1 year customer service experience in health care office preferred
Benefits
Benefits of joining Qualderm Partners:
Competitive Pay - Attractive compensation to reward your hard work
Generous 401(k) Plan - Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
Paid Time Off (PTO) - Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year
QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.
Patient Transfer Coordinator
Front Desk Coordinator Job 14 miles from Ashland
Cabell Huntington Hospital seeks a casual, as needed Patient Transfer Coordinator to work in our Patient Transfer Center. The Patient Transfer Coordinator will be responsible for, upon physician approval: * Arranging and facilitating all facets of patient transfers into Cabell Huntington Hospital.
* Additionally, they will assist with the transfer of patient from the facility.
* In an effort to provide exceptional customer service, the Patient Transfer Coordinator will provide daily follow-up on patients referred to Cabell Huntington.
* The coordinator will also work with the Director of Business Development to assist with marketing efforts to hospitals in the region.
The shift will be determined by each hiring manager. The pay rate will be determined in accordance with the labor agreement.
To be considered, candidates must have a minimum of three years experience in critical care and/or emergency nursing.
Job Requirements
Emergency and/or critical care nursing experience with a clear understanding of appropriate patient triage. Appreciation of the importance of utilization review and/or quality assurance related activities Basic computer operation/keyboard experience Proven history of excellent customer service and communication skills
Special licenses, registration or certification:
* Active, unrestricted registered nurse license in West Virginia
* Preference will be given to those holding Certified Emergency Nurse and/or Critical Care Registered Nurse credentials
* Preference will be given to those holding ACLS, BTLS/PHTLS, PALS/PEPP credentials
Education:
* Preference will be given to those holding a Bachelor' degree or higher
Level and Type of Experience:
* Minimum of three years experience in critical care and/or emergency nursing
* Preference will be given to those with a proven history of excellent customer service
Referral Coordinator
Front Desk Coordinator Job 48 miles from Ashland
Job DescriptionFamilyCare Health Centers is looking for a Referral Coordinator in our Referral Department in St. Albans, WV
Physical Requirements:
The employee is regularly required to talk and hear. The employee is frequently required to stand, walk, sit, stoop, and reach. The employee must frequently lift and/or carry up to 20 pounds and occasionally lift and/or move 40 pounds or more. Specific vision abilities required by this job, include close vision, distance vision, color vision, depth perception, and the ability to adjust focus. The employee could be exposed to bodily fluids, communicable diseases, toxic substances, medicinal preparations, and other conditions common to a clinic environment.
Qualifications:
High School graduate or equivalent that has experience in computer data entry and medical terminology. Medical assisting certification is preferred.
Duties and Responsibilities:
Assist providers in offering comprehensive health care services for our patient by coordinating the patient's care with other health care professionals and facilities.
Arrange patient care that may include x-ray, imaging, procedures, laboratory tests, specialty and sub-specialty care, counseling, home health or other supportive services, that must be provided at a facility outside of FamilyCare.
Ensure that all referral orders will be tracked and tied to the corresponding report when it is received to ensure that FamilyCare obtains complete information for the patient record.
Communicate referral information to patients, specialist, office staff, providers, and payer sources and keeps patients and their health record accurately updated.
Front Desk
Front Desk Coordinator Job 14 miles from Ashland
Local company in Huntington seeking candidates for their front desk. 2nd shift with possible overtime or double shifts. Starting pay $10/hr. Duties include scheduling, check-ins & check-outs, answering phones, cleaning, and some serving. Must have experience with computers. Experience with Choice Hotels is preferred but entry-level candidates will be considered.
This company is NOT background friendly.
Smoking of any kind is prohibited on the premises and its surrounding area.
This position DOES work with the Bus Route!
For more information apply within or call 304-948-6031.
Patient Care Specialist I - Residential
Front Desk Coordinator Job 24 miles from Ashland
Job Description
Patient Care Specialist I- Residential
Pinnacle’s Voice: A Tale of Transformation & Recovery
“I found myself like a lot of people in a position I never thought I would be in. I needed help bad… It all started with a call… one of the easiest and hardest things I’ve ever done. Every day I wake up and think how good it feels and how lucky I am to have found this place.”
-Patient, Pinnacle Treatment Centers
About Us: Pinnacle Treatment Centers is a leading provider of comprehensive addiction treatment services, committed to transforming lives through compassionate care. Our approach is rooted in evidence-based practices, focusing on the holistic well-being of our patients, and treating our teammates with the same level of individualized compassion and empathy. We believe in providing a supportive and inclusive environment for both our patients and our dedicated team of professionals. Pinnacle transforms the lives of more than 35,000 individuals daily resulting in a network of care spanning across the country.
Position Overview: As a Patient Care Specialist– I of Residential Services (PCS-I RES), you are an active member of the multidisciplinary team, who is directly involved in providing quality care for patients in a transitional living addiction recovery environment. This position provides continuous patient care, monitoring, interaction, and role modeling and provides a safe, positive, supportive, and structured environment for patients enrolled in and/or entering ambulatory treatment.
Teammate Appreciation Benefits: At Pinnacle Treatment Centers, we value our teammates and offer a variety of benefits to support their personal and professional growth.
Variable Pay Structure: Competitive compensation based on experience, education, and licensure.
Defined Career Pathing: Clear advancement opportunities through our Residential Aide Tier Program.
STAR LRP Eligibility: 90% of our facilities are eligible for the Student Loan Repayment Program.
Continuing Education: Access to over 600 free CEU courses to enhance your skills and knowledge. Partnership with Capella University to offer discounted tuition to PTC teammates.
Paid Time Off: Enjoy 18 days of PTO and 8 paid holidays to maintain work-life balance.
Diversity, Equity, and Inclusion Initiatives: Be part of a workforce that reflects the diversity of our patient population.
Schedule Flexibility: We offer flexibility to accommodate different schedules and preferences.
Merit-Based Increases: Opportunities for merit-based salary increases to recognize your contributions and growth.
Qualifications:
High school diploma or equivalent.
Basic computer skills including general knowledge of or willingness to learn Microsoft Office suite (including Outlook, Teams, and Word).
Valid driver’s license in state of employment.
CPR/MANDT certification – training provided locally and updated as required.
Ability to travel up to 20% in local area
Preferred:
At least six (6) months experience working in a behavioral healthcare setting.
Basic knowledge of addiction and the recovery process.
Responsibilities:
Support patient engagement by modeling positive behaviors, encouraging program participation, applying motivational interviewing, and guiding individuals through program expectations with empathy, respect, and professionalism.
Promote a trauma-informed, recovery-oriented environment by maintaining a calm presence, supporting recovery goals, and enforcing program rules consistently and respectfully.
Support AMA prevention and early intervention by monitoring risk indicators, engaging patients in supportive conversations, and promptly communicating concerns to the treatment team.
Assist with the admission process by monitoring new patients for safety and security, ensuring they are comfortable, safe, and informed about program guidelines and completing the required documentation.
Facilitate patient cellphone access in accordance with Transitional Living Playbook, ensuring proper documentation.
Follow all safety, medical, and infection control protocols, including handling sharps, conducting searches, observing drug screens, and administering heat treatments
Search patients and belongings diligently for contraband, managing valuables with respect and documenting according to procedure.
Maintain readiness to respond to medical and behavioral emergencies through up-to-date certifications in CPR, MANDT, and overdose response including Narcan administration.
Ensure timely, accurate EHR and facility documentation, including shift reports, critical incident reports, maintenance requests, and patient care observations in alignment with policy and accreditation standards.
Facilitate or support patient activities and recovery support groups and encourage participation and engagement.
Provide safe and compliant transportation for patients, maintaining accurate mileage and travel records.
Assist with store run facilitation for patients in accordance with established guidelines, ensuring safety and adherence to procedures.
Maintain a clean and safe physical environment by performing facility and room inspections, practicing universal precautions, and reporting or addressing facility concerns.
Perform all duties in alignment with CARF standards to support continuous accreditation readiness.
Maintain ongoing, current, and required training for best practice service delivery.
Perform other duties as assigned
Join our team & Start Saving Lives Today
Patient Service Representative
Front Desk Coordinator Job In Ashland, KY
Patient Service Representative (PSR)
Competitive fee for service
Flexibility - work around your schedule
Lifesaving medical technology
The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives.
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest .
LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Contact caregivers and family to schedule services
Willingness to accept assignments which could include daytime, evenings, and/or weekends.
Travel to patient's homes and health care facilities to provide services
Train the patient and other caregivers of patient (if applicable) in the use of LifeVest
Program LifeVest according to the prescribing physician's orders
Measure the patient and determine correct garment size
Review with patient, and have patient sign, all necessary paperwork applicable to the service.
Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment
Manage device and garment inventory
Disclose family relationship with any potential referral source
Qualifications:
Have 1 year patient care experience
Patient experience must be in a paid professional environment (not family caregiver)
Patient experience must be documented on resume
Completion of background check
Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
Disclosure of personal NPI number (if applicable)
Valid driver's license and car insurance and/or valid state ID
Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order
Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
Pharmacy Technician - Patient Care Coordinator
Front Desk Coordinator Job 53 miles from Ashland
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
Position Summary:
The Patient Care Coordinator works with patients with various types of disease states via the telephone to compassionately and efficiently coordinate their medication orders. A PCC needs to be able to communicate well with patients regarding the pricing of their co-payments and financial assistant programs when needed and must be able to provide compassionate, superior customer service in a timely manner understanding the importance of adherence to specialty medications
Major Job Duties:
• They will be responsible to coordinate medication deliveries and payment of the order.
• They will assist in helping patients apply for copay assistance programs and foundations and tracking packages when necessary.
• In addition a PCC will make outbound adherence calls to patients to insure the patient stays compliant with their specialty medication.
Qualifications
• HS diploma
• Clear and active Pharm Tech license in state of West Virginia
• 1-2 years' experience in a high volume retail or specialty pharmacy
• Must be able to provide compassionate, superior customer service in a timely manner over the phone
• Strong written and verbal communications skills
• Proficient with computers
• Clear background and valid education
Additional Information
Are you an experienced Registered Dietitian looking for a new opportunity with a prestigious healthcare company in Moreno Valley, CA? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the position for you!
Front Desk Associate
Front Desk Coordinator Job 37 miles from Ashland
Job DescriptionWingate by Wyndham Hurricane WVThe first and last impression of our hotel is made at the front desk. We’re looking for a friendly, customer service-oriented individual to join our team as a front desk associate. The ideal candidate will have experience working in a fast-paced environment and be able to juggle multiple tasks at once. He or she will be responsible for greeting visitors, answering phone calls, and directing inquiries to the appropriate departments. Additionally, the front desk associate will be responsible for maintaining the cleanliness and organization of the front desk area and common areas.Duties & Responsibilities
Greet and welcome guests upon arrival, provide prompt and professional service in a hospitable manner
Answer incoming calls and direct to the appropriate party or department, take accurate messages when necessary
Maintain cleanliness and organization of the front desk area and common areas
Adhere to all company policies and procedures
Handle sensitive and confidential information with discretion
Update and maintain guest records in the reservation system
Process payments and reconcile cash drawer at the end of each shift
Generate reports as needed
Stand up for 6-8 hours each day.
Handle check in, check out, and other transaction enquiries.
Required Skills and Qualifications
High school diploma or equivalent
1-2 years customer service experience
Excellent communication skills, both written and verbal
Friendly and outgoing personality
Ability to stay calm and professional under pressure
Strong organizational skills and attention to detail
Preferred Skills and Qualifications
Previous experience working in a hotel or related industry
Proficiency with computers and software programs, including Microsoft Office and property management systems
Job Types: Full-time, Part-time
Patient Experience Coordinator
Front Desk Coordinator Job 42 miles from Ashland
Job Description
Physical Requirements:
Must be able to routinely talk, speak and hear adequately
Must have reliable transportation to visit the various sites, as needed
Must be able to stand, walk, sit, stoop and reach
Must be able to lift and/or carry up to 20 pounds and occasionally lift and/or move 40 pounds or more
Qualifications:
• Bachelor’s Degree in business or health related field with 3 years of relevant customer service experience
• Strong written and oral communication skills
Qualification and experience in statistical analysis using techniques such as regression and correlation
Experience analyzing survey data
Process improvement training and experience, i.e. Lean Six Sigma Green Belt (prefer Black Belt)
High proficiency in Word, Excel, Outlook, and Power Point
• Able to work independently and manage survey platform
• Excellent organizational skills, attention to detail and critical thinking skills
• Ability to multi-task
Basic Function:
Responsible for coordinating our patient experience program by maintaining the survey platform, monitoring patient feedback and communicating with the key stakeholders to ensure our patients have an overall positive experience with every interaction.
Duties and Responsibilities:
Job Responsibilities
• Maintain the survey platform to ensure surveys are appropriate and being sent to patients for all services rendered in a timely manner
• Understand the patient’s journey and which aspects of the patient experience drive satisfaction, as well as dissatisfaction
• In collaboration with the Senior VP, Chief Operating Officer, the VP, Clinical Affairs & Chief Medical Officer and the VP, Health Center Operations (HCO) & Chief Nursing Officer, develop best practice and expectations in regard to patient experience
• Provide support as needed that promotes a positive patient experience throughout their care continuum by creating an environment where optimum patient experience and positive patient satisfaction flourishes
• Monitor real-time feedback trends, while prioritizing efforts and making suggestions by identifying areas of opportunity for improvement
• Analyze and utilize patient experience quantitative and qualitative feedback and metrics from a variety of sources (patient surveys, direct observation, manager/staff perspectives) to formulate recommendations for improvement
• Understand, analyze and communicate patient experience survey data - identifying trends, areas for improvement, and learn about and share best practices for optimal outcomes
• Build, launch and manage new tools and processes to drive higher levels of patient engagement and satisfaction
• Meet and communicate with the HCO Team about specific feedback (compliments/complaints/changes in site metrics), assist with developing solutions and resolving issues
• Update members of the executive team regularly for input and feedback.
• Work in collaboration with other performance improvement programs and organizational goals
• Participate in quality assurance program committees and provide patient experience indicators, as appropriate
• Identify key drivers of performance change including strategies for communication, teamwork and safety
• Monitor data for site or individual provider trends and report to the Sr. VP & Chief Operating Officer, VP, Clinical Affairs & Chief Medical Officer and VP, Health Center Operations & Chief Nursing Officer
• As requested, assist the HCO Team to resolve patient complaints and issues and complete follow-up
• Observe staff in actual patient interactions - assess best practices for communication. Provide timely constructive feedback to the HCO Team
• Work with the HCO Team on developing actionable, sustainable, and measurable strategies for improvement
• Follow all HIPAA and patient confidentiality compliance standards
• Other duties as assigned
Front Desk Associate
Front Desk Coordinator Job 37 miles from Ashland
Wingate by Wyndham Hurricane WV The first and last impression of our hotel is made at the front desk. We’re looking for a friendly, customer service-oriented individual to join our team as a front desk associate. The ideal candidate will have experience working in a fast-paced environment and be able to juggle multiple tasks at once. He or she will be responsible for greeting visitors, answering phone calls, and directing inquiries to the appropriate departments. Additionally, the front desk associate will be responsible for maintaining the cleanliness and organization of the front desk area and common areas. Duties & Responsibilities
Greet and welcome guests upon arrival, provide prompt and professional service in a hospitable manner
Answer incoming calls and direct to the appropriate party or department, take accurate messages when necessary
Maintain cleanliness and organization of the front desk area and common areas
Adhere to all company policies and procedures
Handle sensitive and confidential information with discretion
Update and maintain guest records in the reservation system
Process payments and reconcile cash drawer at the end of each shift
Generate reports as needed
Stand up for 6-8 hours each day.
Handle check in, check out, and other transaction enquiries.
Required Skills and Qualifications
High school diploma or equivalent
1-2 years customer service experience
Excellent communication skills, both written and verbal
Friendly and outgoing personality
Ability to stay calm and professional under pressure
Strong organizational skills and attention to detail
Preferred Skills and Qualifications
Previous experience working in a hotel or related industry
Proficiency with computers and software programs, including Microsoft Office and property management systems
Job Types: Full-time, Part-time
Front Desk/Receptionist
Front Desk Coordinator Job 53 miles from Ashland
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
The Front Desk Receptionist will be working as the receptionist at one of the corporate call center offices. The Receptionist is responsible for organizing, directing and supporting the lobby area of the office.
Major Job Duties:
• You will perform a wide variety of administrative duties while operating the company switchboard which includes supporting work force management and various operations reports.
• You will promotes a positive image while interacting with fellow employees, clients and vendors.
• Excel proficiency is required.
Qualifications
• HS diploma or GED
• 1-2 years' experience as a front desk admin
• Good job tenure
• Valid education and clear background
• Strong verbal and written communication skills
• Proficiency with Excel
Additional Information
Are you an experienced Registered Dietitian looking for a new opportunity with a prestigious healthcare company in Moreno Valley, CA? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the position for you!
Patient Service Representative
Front Desk Coordinator Job 37 miles from Ashland
Job Description
Patient Service Representative (PSR)
*Daytime availability preferred!
Competitive fee for service
Flexibility – work around your schedule
Lifesaving medical technology
The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD) and associated technologies.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest® has been worn by hundreds of thousands of patients and saved thousands of lives.
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest®, is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest ®.
LifeVest® is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest® patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time – before/after work, and on days off.
Responsibilities:
Contact caregivers and family to schedule services
Willingness to accept assignments which could include daytime, evenings, and/or weekends.
Travel to patient’s homes and health care facilities to provide services
Train the patient and other caregivers of patient (if applicable) in the use of LifeVest®
Program LifeVest® according to the prescribing physician’s orders
Measure the patient and determine correct garment size
Review with patient, and have patient sign, all necessary paperwork applicable to the service.
Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment
Manage device and garment inventory
Disclose family relationship with any potential referral source
Qualifications:
Have 1 year patient care experience
Patient experience must be in a paid professional environment (not family caregiver)
Patient experience must be documented on resume
Completion of background check
Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
Disclosure of personal NPI number (if applicable)
Valid driver’s license and car insurance and/or valid state ID
Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order
Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
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