Front Desk Coordinator
Front Desk Coordinator Job In Atlanta, GA
Metro Atlanta's No. 1 residential real estate firm is seeking an experienced associate to join our North Atlanta Alpharetta office as a Front Desk Coordinator. The position is responsible for overall front desk activities, including management of the reception and meeting areas, customer service, phones, mail, and office supplies. This position coordinates front office coverage and assists with projects, including any additional administrative support necessary for the organization.
This is a 40-hour per week, benefit-eligible, in-office position, Monday through Friday, 8:30 a.m. to 5:30 p.m.
Salary range: $50,000 to $55,000, commensurate with experience
Job Responsibilities:
Provides exceptional customer service in person and on the phone to all guests
Oversees the reception area, ensuring efficient telephone and mail communications both internally and externally, while maintaining a professional image and serving as a liaison between staff, agents, and guests
Maintains office supplies: organizing and communicating orders
Oversees conference room reservations
Manage wooden sign orders as well as inventory and organization of sign storage in addition to distribution of marketing materials
Provides assistance with sponsorship opportunities
Maintain printers and supplies
Receives and distributes mail
Other duties as assigned
Maintains all office supplies and refreshments, including, but not limited to, the following:
Sales meetings:
Set-up/breakdown
Catering coordination
Agenda preparation
Providing technical support with audio and presentations
Office Events:
Schedule/advertise all training classes and social events with vendors
Arrange, monitor and clean before and after events
Generate and distribute monthly office calendar and birthdays in conjunction with marketing
Schedule additional CE classes as needed
Temporary Receptionist
Front Desk Coordinator Job 23 miles from Atlanta
Temporary Receptionist | Onsite | June 9-13
We are seeking a reliable and professional Temporary Receptionist for a short-term onsite assignment from June 9 through June 13. This role is ideal for someone who excels in creating a welcoming environment and providing consistent front desk support.
Key Responsibilities:
Greet visitors and ensure proper sign-in procedures are followed
Maintain a clean, organized, and well-stocked front desk area
Provide administrative support, including restocking office supplies and snacks
Assist with catering setup and breakdown alongside the day porter
Monitor visitor access and follow entry security protocols
Respond to general inquiries and offer basic office information
Maintain open communication with the onsite Office Manager
Complete other basic administrative or ad hoc tasks as needed
Schedule:
Duration: June 9 - June 13
Estimated: Full workdays (specific hours to be confirmed)
P6 Scheduler
Front Desk Coordinator Job In Atlanta, GA
Schedule:
Monday - Thursday (Onsite)
Friday (Remote)
How will you contribute to the team?
Develops and updates summary level as well as detailed schedules.
Develops lists of design, procurement, construction and post construction activities based on review of design documents, examination of site conditions and discussions with Owners, design consultants and contractors.
Identifies major milestones, critical approvals and long lead procurement items.
Determines reasonable schedule logic and constraints based on discussion with task owners and/or teams.
Develops realistic activity durations based on production rates and available manpower based on discussion with task owners and/or teams.
Assigns resources (cost, labor or material) to activities and develops cash flow reports and resource histograms.
Evaluates critical and near critical path activity sequences.
Assesses actual progress based on site inspections.
Identifies schedule changes and trends.
Suggests corrective actions and/or develop recovery plans when delays are anticipated or occur.
Reviews architect and contractor prepared schedules.
Prepares post construction as-built schedules and lessons learned reports.
What will you contribute?
Bachelor's degree in Engineering, Construction Management, or a related field, and 5+ years of scheduling experience with P6 on capital projects.
Preferred background in the Energy sector.
Excellent communication and presentation skills.
Highly articulate with a clear and analytical approach to problem-solving and strong decision-making abilities.
Scheduling Coordinator
Front Desk Coordinator Job 11 miles from Atlanta
Manages multiple projects to support the company's strategic business goals. Positive team engagement and motivation are primary focuses of this role. This person will be expected to demonstrate initiative, problem solve, drive projects, and cultivate strong relationships. They will collaborate with their functional partners to work through projects from concept to completion. Manage schedule based on business priorities, adjusting assignments and deadlines accordingly. Identifies and monitors areas of risk. Communicate to stakeholders the status of milestones, deliverables, dependencies, risks/issues. Collaborate with other PMs and Functional Managers to insure best utilization of resources.
Must haves:
-1-2 years of professional experience
-Familiarity with project management software (Agile, Waterfall, etc)
-Experience with scheduling- this is a must have
Compensation:
$25/hr to $30/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Patient Advocate
Front Desk Coordinator Job 26 miles from Atlanta
Our client, a healthcare consulting firm, is seeking a Patient Advocate for a direct hire role in Milton, GA.
A typical day for a Patient Advocate is utilizing systems/technology and coordinating efforts between patients, the patient doctor's offices, and the drug manufacturers to acquire and maintain required documentation to facilitate obtaining the patient/member's medication at no cost to the patient/member.
The Patient Advocate will spend approximately 40-70% of their time on phone calls coordinating with doctors and patients to facilitate processes and collaborating with team members to ensure timely and responsive customer service. The other portion of time will include working in multiple systems documenting task statuses, updating key information, pulling data and reports. It will also include administrative responsibilities to include completion of the required paperwork for processing orders.
Patient Advocates must have professional, personable, and caring communication skills, particularly over the phone. The ability to gain trust from the patients/members is a critical component of this role and is needed to obtain the sensitive and key information necessary to fulfill orders. The Patient Advocate must be self-driven and motivated with the ability to work under minimal supervision in a professional environment while meeting scheduled activities in a timely and efficient manner. Patient Advocate teams are highly collaborative, member focused and goal oriented.
Duties and Responsibilities:
Follow communication scripts when managing a member's communications.
Build sustainable and trusting relationships with customers by going above and beyond providing amazing customer service.
Adhere to established standards and guidelines with ability to help to recommend improved procedures.
Inbound/outbound calls with customers to inform them of the company's solutions and maintain accurate information.
Help members understand the program by answering questions and explaining procedures and providing general information.
Call doctors' offices to obtain and maintain members' current prescriptions.
Document member activities, phone call results and communication in our systems/software.
Complete required paperwork adhering to compliance standards.
Maintaining patient confidentiality and compliance regulations such as HIPAA.
Required Skills and Qualifications:
Excellent communication skills, both written and verbal.
Substantial active listening skills.
A patient and empathetic approach and attitude.
Customer focus and highly adaptable to different personality types.
Exceptional interpersonal and rapport building skills.
Vigorous time management, organizational skills and attention to detail.
Phone skills including the ability to incorporate appropriate phone etiquette.
Creative solutions seeking.
Comfortable working in fast paced environments.
Adaptability and flexibility.
Technically savvy, comfortable working with data input and reporting in multiple systems and learning new technology. Solid proficiency with Microsoft applications.
Willingness and ability to learn about company's products, services, and processes.
Coachable with a willingness to learn and a desire to succeed.
Process oriented, with a focus on continuous improvement.
Self-Motivated.
Strong data input skills.
Job Experience Preferences:
Experience as a Pharmacy technician is strongly preferred.
Experience working in an environment such as a classroom or teaching school.
Experience in a highly customer service-oriented role.
Experience in a Call Center or Customer Support environment.
Compensation is commensurate with experience.
ALC Wellness professional/Scheduler
Front Desk Coordinator Job 27 miles from Atlanta
Department
ALC
Reports to
Assisted Living Administrator
The ALC Professional supports Villagers during medical appointments by advocating for their needs, assisting with appointment process, and empowering them to make informed decisions about their care. This role ensures Villagers receive the necessary support while respecting their autonomy in healthcare choices.
Required Qualifications
High School Diploma; four (4) years related experience and/or training; or equivalent combination of education and experience.
Must be at least 18 years of age, have a valid Class C Georgia Driver’s License, proof of vehicle insurance, and meet company policy regarding MVR requirements.
Must meet state requirements regarding a GBI and FBI criminal history record check which requires fingerprinting.
Must be a CNA or obtain CNA license within 90 days of employment
Must undergo and pass a drug screening and screening for Tuberculosis.
Major Duties and Responsibilities
Combined Major Job Duties and Responsibilities
Prioritizes and manages scheduling of Villager appointments, including wellness visits, dental, optometry, and specialist referrals in collaboration with ALC health services staff.
Coordinates, transports, and attends Villager healthcare appointments both on and off-campus.
Provides timely updates to family and care team and necessary documentation is prepared, uploaded and filed.
Maintains appointment calendar in PointClickCare to optimize staff utilization and departmental efficiency.
Accurately completes clinical, behavioral, and service tracking documentation, incident reports, and internal facility maintenance requests.
Performs and documents vital signs, monthly weights, blood pressures, and monitors for potential side effects or allergic reactions to medications.
Provides proxy care tasks and assists Villagers with health maintenance activities, including perineal care, catheter care, mobility assistance, grooming, bathing, dressing, and preparation for medical tests or exams.
Ensures cleanliness of resident areas including bedrooms, bathrooms, nurse's station, and treatment rooms; performs laundry duties as assigned.
Answers phones, relays messages, and provides back-up support to ALC staff.
Assists in the training of new staff and provides guidance on current procedures and policies.
Ensures compliance with infection control procedures, universal precautions, hazardous communication, and safety regulations.
Participates actively in the Quality Assurance initiatives and mandatory in-service trainings and staff development activities.
Promotes and protects the rights, dignity, and individuality of Villagers and communicates any changes in their condition to appropriate personnel.
Completes and submits required documentation for accounting and administrative purposes within set deadlines.
Follows all Annandale policies, procedures, licensing, and regulatory requirements.
Reports and responds to emergencies, providing first aid or CPR/First Aid as needed and ensuring timely manager updates.
Coordinates and maintains vehicles for medical transport including fueling, logging trips, and reporting maintenance issues.
Participates in group and individual activities programs for Villagers.
Maintains and manages the ALC department fax folder, including viewing, renaming, storing, and sharing faxes as necessary to ensure timely communication and documentation.
Demonstrates ability to lift/move up to 75 pounds (with assistance), perform physical tasks including kneeling, bending, climbing, and assist with Villager transport.
Personal Skills and Traits Desired / Physical Requirements
Ability to read, write, and speak English fluently.
Ability to follow detailed written or oral instructions and problem-solve in a variety of settings.
Excellent communication, observation, and organizational skills.
Physical ability to perform duties requiring standing, walking, lifting, and assisting Villagers.
Ability to transport (drive) Villagers safely and assist them in and out of vehicles.
Must maintain CPR/First Aid certification.
Ability to work independently or as part of a team, adhering to established standards and policies.
PRN SCHEDULE
Monday -Friday
(8:00am - 12:00pm)
Front Desk Check-In/Check-Out
Front Desk Coordinator Job 20 miles from Atlanta
Job Description
Greet all patients, vendors and staff in a warm, inviting and professional manner
Collect all applicable co-payments, deductibles, balances and pre-procedure payments and post within the practice EMR software
Obtain and enter all pertinent paperwork to register patients on day of service
Consistently reviews and maintains physician schedules, and keeps open lines of communication regarding any schedule changes or issues with the appropriate staff members
Schedule all procedures ordered in an accurate and efficient manner
Explain prior preparatory requirements in person.
Ensure that all orders remain current, pre-cert requests are forwarded and applicable notes are entered
Insurance benefit verification
Answering and/or appropriately routing all calls, voicemails and addresses telephone encounters on a daily basis consistently
Accurately prepare charts at a minimum of three business day in advance
Knowledge of office staff and basic operations to direct walk in persons to the correct department
Maintain a pleasant and clean patient waiting area
Complete daily closing procedures and balances all payments at the end of the day
Prepare daily deposits for scheduled weekly courier pick-up
Basic knowledge of other related job areas in need of coverage
Maintains all supplies needed for job performance
Other duties may be assigned
Every prospective employee of GI Specialists of Georgia is required to pass a background check and drug screening
as a condition of employment. The Practice will conduct its background check program in
accordance with applicable state and federal law.
Front Desk Coordinator - Decatur, GA
Front Desk Coordinator Job 6 miles from Atlanta
Job Description
Job Title: Wellness Coordinator Pay Range: $17 - $25 per hour (with bonus) At The Joint Chiropractic, our mission is to improve the quality of life through routine and affordable chiropractic care. We are revolutionizing chiropractic care nationwide and proudly stand as the largest provider of non-insurance, self-pay chiropractic healthcare in the United States. With a network of modern, consumer-friendly clinics and highly skilled Doctors of Chiropractic, we deliver the highest standard of care while making chiropractic services accessible to all. Our primary focus is on helping our patients achieve better health through consistent maintenance and preventative care.
The Opportunity:
We are seeking enthusiastic, results-driven Wellness Coordinators to join our team at The Joint Chiropractic. In this role, you will be the first point of contact for patients, delivering excellent customer service and playing an essential role in driving sales for our memberships and treatment packages. You’ll actively promote and sell our wellness plans, helping new and existing patients continue their chiropractic care with us at the most affordable rates available.
As a Wellness Coordinator, your role goes beyond managing patient intake and completing administrative tasks. You'll have the opportunity to use your sales skills to convert inquiries into long-term patients, all while educating them on the tremendous benefits of routine chiropractic care.
Key Responsibilities:
Sales & Membership Conversion:
Actively promote and sell The Joint Chiropractic’s Wellness Plans and Visit Packages to new and existing patients, aligning them with the treatment plans recommended by our chiropractors.
Use persuasive sales skills to educate and convert patients to our affordable membership options and treatment packages.
Achieve individual sales goals by proactively engaging with patients and offering them personalized care options.
Customer Service & Patient Engagement:
Greet patients with enthusiasm, ensuring they feel welcome and appreciated from the moment they arrive.
Build rapport and establish lasting relationships with patients, making them feel at home at every visit.
Share your personal chiropractic experience and success stories to educate patients on the long-term benefits of chiropractic care.
Clinic Operations & Organization:
Maintain a clean and organized clinic, ensuring that inventory is stocked, and the workplace is ready for patients.
Manage the patient flow through the clinic, ensuring a smooth and efficient experience for every visitor.
Handle transactions using point of sale (POS) software, keeping patient accounts up-to-date and accurate.
Administrative Support:
Assist patients in completing necessary paperwork and ensure all forms are processed correctly.
Manage incoming calls, answering questions, and scheduling appointments as needed.
Maintain patient records with attention to detail, ensuring confidentiality and accuracy.
Teamwork & Marketing:
Participate in marketing and sales initiatives designed to attract new patients to the clinic.
Collaborate with your team to achieve clinic sales goals, contribute to a positive work environment, and help grow the business.
Qualifications:
Minimum 1 year of experience in a sales or customer-facing role, preferably in a high-paced retail or healthcare environment.
High school diploma or equivalent (Associate’s degree or higher preferred).
Positive, upbeat attitude with a passion for helping others and driving sales.
Strong sales abilities, confident in presenting and closing memberships and service packages.
Willingness to learn, grow, and contribute to a high-performing sales culture.
Ability to work weekends and evenings as needed.
Proficient with office equipment (computer, scanner, fax, phone system) and Microsoft Office.
There may be an expectation of flexibility, for location change on a day by day or week by week basis.
Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.
Ability to lift up to 50 pounds.
Previous office management or marketing experience a plus.
Bilingual preferred.
Why Join Us?
Competitive pay with performance-based incentives.
Work in a positive, team-oriented environment focused on wellness and customer satisfaction.
Opportunities for career advancement and growth.
Be part of a nationwide movement to make chiropractic care accessible and affordable to all.
If you’re ready to take your sales skills to the next level while making a positive impact on patients' health, we’d love to hear from you!
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Front Desk Receptionist
Front Desk Coordinator Job In Atlanta, GA
Job Description
Pay Rate: $15/hr
About the Role
Our Front Desk Receptionist is the face of the club and is typically the first person our member will see when they walk through the door.
Responsibilities Include:
Answer incoming calls
Greet members and guests who visit our club
Sort incoming mail for departments
Responsible for outgoing mail received by people at the club
Requirements
Must have excellent customer service skills.
Must be organized and have excellent communication skills.
Must have a positive attitude.
Benefits
Medical, Dental, Vision, and Life Insurance
Short-term and long-term disability insurance
Paid Time Off (PTO)
Verizon Phone Bill Discounts
401K + employer match (up to 6%)
Culture with Monthly Awards and Recognition
Free lunch daily
FSA for health and dependent care
Employee Golf Days
Hertz Rental Car Discounts
Employee Scholarship Opportunity
Employee Assistance Program
Front Desk Coordinator, West Paces Office
Front Desk Coordinator Job In Atlanta, GA
Join Our Team at Peachtree Orthopedics and Help Others "Get Better"
At Peachtree Orthopedics, we're on a mission to make a difference in healthcare, and we're looking for dedicated individuals to join our team. With nine convenient offices across Greater Atlanta, we're committed to providing top-notch care and your skills and passion can make a real impact. We're not the largest practice in Atlanta, but we take pride in delivering dedicated and compassionate care to everyone who walks through our doors. If you're ready to be part of a team that values your contribution and offers room for growth, consider joining us in our mission to help others "Get Better."
Our Culture
Peachtree Orthopedics has a rich history of 70 years in business and has earned recognition as a Top Workplace by the Atlanta Journal Constitution for five consecutive years. We take pride in our family-oriented, dedicated, passionate, and hardworking culture. When you join our team, you become a part of a community that values excellence in healthcare while working in a supportive and nurturing environment.
Why Choose Peachtree Orthopedics?
At Peachtree Orthopedics, we offer more than a job; we offer an opportunity to be part of something extraordinary:
Limitless Growth: Propel your career with abundant professional development opportunities within our dynamic organization.
Empathetic Culture: Immerse yourself in a supportive, lively work culture that values your well-being and celebrates your contributions.
Dedication to Excellence: Join a team of like-minded individuals who share your commitment to delivering top-notch care to our cherished patients.
Job Type: Full-time (40hrs/week)
Work Schedule: Monday - Friday 9:30am - 8:00pm or Monday - Friday 6:45am - 5:00pm (schedule varies based on patient schedule)
Your Impactful Role
As a Front Desk Coordinator at Peachtree Orthopedics, you'll play a pivotal role in shaping the patient's experience. Here's a glimpse of what you'll do:
Patient-Centric Focus: Be the first point of contact for patients, offering a warm welcome, verifying appointments, and ensuring their comfort throughout their visit.
Multitasking Maestro: Juggle various tasks, from insurance verification to managing daily collections, all with exceptional attention to detail.
Tech-Savvy: Utilize computer systems for appointment changes and patient profiles, ensuring our records are accurate and up to date.
Facility Maestro: Keep our clinics running smoothly, addressing any facility-related issues and ensuring a neat and orderly waiting room.
Communication Pro: Serve as a vital link between patients, clinical staff, and physicians, ensuring everyone receives the assistance they need.
Administrative Support: Assist with daily tasks, including handling mail, packages, and office supplies, ensuring our team has the resources they need.
Qualifications
High school diploma or equivalent.
At least one year of customer service experience, ideally in a high-volume setting.
Proficiency in computer systems, with experience in Electronic Medical Records (EMR) as a significant plus.
Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. We are committed to making reasonable accommodations to enable individuals with disabilities to perform these functions. While performing the duties of this job, the employee is required to stand, walk, use their hands, and communicate effectively. You may be on your feet much of the day, requiring mobility and dexterity. In this role, you'll ensure our clinics remain safe, organized, and patient friendly.
Peachtree Orthopedics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Front Desk Receptionist (Late Afternoon/Evenings)
Front Desk Coordinator Job In Atlanta, GA
Application Instructions:
Active Student Employees: If you are a current Student Employee or have previously worked in a student position, you must apply from your existing Workday account. Do not apply from the external careers website. Log in to Workday and type Find Jobs in the search. Locate the position and click Apply.
External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.
IMPORTANT: Please review the job posting and fully complete all sections of the application.
You will not be able to modify your application after you submit it
.
Job Family:
Student Work Study
Department:
Physical Therapy
Supervisor:
Tami Phillips
Job Title:
Front Desk Receptionist (Late Afternoon/Evenings)
Job Description:
The Front Desk Receptionist for Mercer's physical therapy clinic,
Mercer Physical Therapy
, will be responsible for administrative activities of the clinic under the supervision of the Clinic Director. Responsibilities include greeting and the signing in/out of patients/clients, answering clinic phone(s), collecting payments, maintaining cleanliness of front office area, assisting in cleaning of equipment and stocking patient care areas, and scheduling patients for initial and follow-up appointments. The Front Desk Receptionist will assist in verifying insurance benefits and authorizations, and other tasks as delegated by the Clinic Director or Department Chair. For more information on
Mercer Physical Therapy
, please see **********************************************************************************************
Maintaining patient confidentiality (HIPAA compliance). Masking is currently mandatory.
Hours are 5:30-7:15pm Mondays to Thursdays, Fridays PRN. Potential for occasional blocks of 3-4 hours during the workday, per student availability.
$10.00/hour to $15.00/hour. Individuals with prior medical front office experience are eligible for higher pay range.
Requirements
Open only to those awarded as Federal Work Study by Financial Planning Office.
High School Diploma/GED
Strong customer service skills, excellent organizational and multitasking skills.
Be computer literate including: Excel, Microsoft Office software, internet. Ability to operate printer, scanner, copier, fax, digital camera, and download information to an electronic medical record.
Ability to gain a working knowledge of the electronic medical record system used in the clinic.
Ability to gain a working knowledge of insurance verification and authorization processes.
Ability to clean equipment and organize laundry into treatment rooms daily.
Ability to maintain a tidy front office environment.
Scheduled Hours:
7
Start Date:
03/10/2025
End Date:
05/16/2025
Part Time Front Office Staff Needed for Growing Practice
Front Desk Coordinator Job In Atlanta, GA
Job DescriptionBenefits:
Competitive salary
Free food & snacks
Flexible schedule
Requirements include: eCW, front office, willingness to travel required Pay based on experience. We are a fast-paced high-volume practice with several locations. Staff will follow our physician's travel schedule. Locations will/may include Alpharetta, Cumming, Woodstock, Duluth, Lawrenceville, Canton, Johns Creek, Buford, North Druid Hills, Marietta, Vinings, Buckhead, Midtown, Atlanta, Peachtree Corners.
This is a huge opportunity for the right candidate to help our practice grow and succeed. We need staff willing to help lead our brand and maintain top-tier services. Come work with our physician voted a Top Doctor in his specialty. We have multiple physicians and advanced practice providers.
Requirements include but are not limited to the following:
Travel required
Teamwork
Willingness to support front office needs
Check-in and Check out
Schedule appointments
Greet and help patients during check-in
Collect copays, payments, deductibles, and out-of-pocket costs
Be able to explain to patients the reason behind the cost of services if asked
Give out and collect paperwork due at check-in
Confirm patient demographics and insurance
Confirm all documents and copies of cards are in the system
Traveling to different locations is a must with this position. After 3 months, you will be reimbursed for up to $200 for the cost of scrubs. Additional details provided during interview.
Mileage paid between locations on travel days when scheduled at 2 locations.
Please submit resume, include references and pay requirements to ************************
Thanks-
Front Desk Coordinator
Front Desk Coordinator Job 17 miles from Atlanta
ReVive Orthopedics Spine & Sports Medicine is seeking an organized, welcoming, and detail-oriented Front Desk Coordinator to join our team. In this role, you will be the first point of contact for patients, visitors, and stakeholders. You will ensure that our front office operations run smoothly, uphold our high standards of patient care, and exemplify Revive Orthopedics' friendly and professional spirit. The ideal candidate is compassionate, detail-oriented, and committed to providing exceptional service.
Key Responsibilities
Patient Reception and Check-In
Greet patients and visitors promptly and professionally.
Verify patient information and ensure completion of required forms.
Manage patient registration, update records, and maintain confidentiality in compliance with HIPAA regulations.
Appointment Scheduling and Coordination
Schedule patient appointments using Athena.
Confirm and remind patients of upcoming appointments via phone and email.
Coordinate with medical staff to maintain an efficient flow of patients through the clinic.
Administrative and Clerical Support
Answer and direct incoming phone calls, providing information or routing inquiries to the appropriate personnel.
Maintain an organized, welcoming front-desk environment, including managing supplies and ensuring cleanliness.
Collect co-pays, outstanding balances, and other payments from patients.
Assist with processing insurance verification, authorizations, and prior approvals.
Patient Relations and Communication
Address and resolve patient concerns or direct them to the appropriate team member for follow-up.
Communicate with insurance providers, referring providers, and third-party partners when necessary.
Serve as a liaison between patients, medical professionals, and administrative staff.
Quality and Compliance
Adhere to all clinical policies, procedures, and regulatory guidelines.
Respect and protect patient confidentiality, privacy, and rights at all times.
Support quality improvement initiatives and maintain accurate, up-to-date documentation.
Qualifications
Education and Experience
High school diploma or equivalent required; an associate degree or certificate in medical office administration preferred.
Previous experience in a healthcare setting (ideally in orthopedics or a related specialty).
Familiarity with Athena and practice management systems.
Skills and Competencies
Outstanding customer service and communication skills.
Ability to multitask effectively in a fast-paced environment.
Excellent organizational, time-management, and problem-solving abilities.
Proficient with Microsoft Office Suite (Word, Excel, Outlook) and comfortable learning new software.
Knowledge of insurance processes, including verifications and prior authorizations, is strongly preferred.
Personal Attributes
Positive, welcoming, and friendly demeanor.
High level of attention to detail and accuracy.
Strong sense of responsibility, confidentiality, and professionalism.
Ability to collaborate and work effectively within a team.
Why Join Us?
ReVive Orthopedics Spine & Sports Medicine offers a collaborative environment focused on patient care excellence and professional growth. We provide a competitive benefits package, including:
Medical Insurance
Vision and Dental Insurance
401(k) Retirement Plan
Paid Time Off and Holidays
Mileage Reimbursement for travel to satellite offices
Compensatory Bonuses based on productivity and performance
Join our team to play a vital role in welcoming patients and ensuring great customer service that supports high-quality care.
This position description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ReVive Orthopedic Spine & Sports Medicine. Since no position description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties, and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the job holder’s responsibility.
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Front Desk Receptionist
Front Desk Coordinator Job In Atlanta, GA
Job Description
Are you a talented multitasker who loves interacting with people? We're looking for a Spanish Bilingual professional receptionist to join our Administrative team. You'll welcome clients and visitors, answer phone calls and emails, schedule meetings, and assist us with other administrative duties as needed. The ideal candidate is a great communicator with a strong work ethic who is interested in a meaningful role on a supportive team. This is a full-time position with 40-45 hours per week. Cross-training with other positions and advancement is possible. We are willing to train the right candidate to learn this position.
We offer competitive compensation and an excellent benefits package to all full-time employees:
Medical/Dental/Vision/Life insurance coverage
401K Retirement plan with company matching contribution
Paid Vacation/Paid Personal Time off/Paid Sick Time off
Responsibilities
Take incoming phone calls and respond to emails and ensure the appropriate people receive all relevant information
Schedule appointments and ensure the business calendar is accurate and up-to-date
Assist with other administrative tasks, such as data entry, copying, filing, etc.
Greet visitors, clients, and fellow employees when they arrive at the front desk and provide them with any necessary directions or information
Qualifications
At least one year of receptionist or administrative assistant, experience, or similar preferred
Comfortable taking telephone calls and mitigating stressful situations
High school diploma, G.E.D., or equivalent
Exhibits working knowledge of Microsoft Office and basic computer skills
Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
Be fluent in Spanish and English
Job Posted by ApplicantPro
Front Desk Receptionist part time
Front Desk Coordinator Job In Atlanta, GA
Resurgens Surgical Center is looking for a motivated performer to join our Business Office team as a Front Desk Receptionist, We are looking for a top performer with an extensive knowledge of billing, collections and reimbursement of claims processing, insurance verification and scheduling. This is a fast paced environment committed to producing the highest quality work for our surgery center. An ideal candidate will be personable and courteous.
JOB SUMMARY
Under the direction of the Business Office Manager, is responsible for covering any aspect of the business office necessary. Many duties includes scheduling, insurance verification, financial counseling, patient calls and chart building. Successful candidate will possess outstanding multi tasking abilities, communication and teamwork as well as the ability to keep up in a fast paced working environment. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.
DUTIES AND RESPONSIBILITIES:
* Verifies insurance prior to patient's arrival, to include "Add On's and Direct Admits"
* Obtains pre-certification from insurance companies for procedures that require pre-certification.
* Requests office notes from referring physician if needed for Authorization.
* Calculating and Informing patients of amount due
* Communicating with the Dr. office's
* Ensures all required forms are placed in designated areas of the patients chart
* Daily preparation of charts for next day's surgeries within required deadline (NO LESS than 3 days prior to surgery, for all cases scheduled four days or more in advance of surgery date)
* Preparation of medical consents for each chart prepared
* Labeling necessary documents and adding physician orders
* Out-bound collection calls to patients regarding their medical invoice/bill answering questions and setting up payment/payment plans.
* Utilization of various collection strategies and methodologies to contact consumers in order to negotiate payment in full or payment arrangements on debt within federal, state and client collection guidelines and laws.
* Knowledge of health care financing and Medical Collections preferred.
* Other duties as assigned
Required Skills:
EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS:
* Minimum 2-4 years of hospital or medical office experience preferred.
* Insurance verification and scheduling preferred.
* Must be able to communicate verbally and non-verbally in a professional way.
* Ability to use time wisely in preparing work area to meet high-paced demand.
* Show a genuine desire to work and improve the hospital as a whole.
* Extreme multi- tasker
* Strong medical terminology.
* Must demonstrate excellent phone etiquette and exceptional customer service skills.
#LI-LL1
Front Desk Receptionist
Front Desk Coordinator Job In Atlanta, GA
Reports To Director of Operations Manage clinic patient flow through the check in and out process while providing excellent customer service to increase patient satisfaction and ensure a smooth patient flow.
Triage patients to be seen by providers which include, but are not limited to:
* Communicating directly with patients and their needs
* Greeting Patients: checking in, collecting copay, verifying insurance, preparing charts
* Checking out Patients: scheduling, referring, verifying prescription based on individual needs
* Assisting Patients to vehicle when necessary
* Effectively process messages between patients and administration or other medical offices
* Report to office manager and/or practice administrator
* Answer all calls, emails and faxes in a timely manner
Complete administrative tasks upcoming appointments which include but not limited to:
* Call to confirm patient appointments 2 days in advance. Inform patient on any balance
* Confirm all new patient paperwork is signed and completed
* Confirm transportation shuttle schedule for patients
* Assist team with any office related tasks I.E. supplies, preparing workspaces, additional training, etc .
* Answer all calls, emails and faxes in a timely manner
REQUIREMENTS
* Detail-oriented
* Willingness to cross-train on all other clinical responsibilities
* Experience using eClinicalWorks or other EHR system preferred
* 1 year clinical experience preferred
* Spanish speaking is a plus
* Bachelor's Degree preferred, or equivalent combination of education, training and experience
Front Bar Receptionist
Front Desk Coordinator Job In Atlanta, GA
/div div class="js-job-description" id="js-job-description" pHelp create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply! /pp The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations./pp As a Front Bar Receptionist you will perform the following critical functions./pul
lip Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ./p/li
lip Meet or exceed sales goals set by the Salon Manager./p/li
lip Explain, sell, recommend FACE FOUNDRIÉ products./p/li
lip Work with the Salon Manager to notify when supplies are low./p/li
lip Assist in all in-store operational processes./p/li
lip Ensure store standards are adhered to at all times./p/li
lip Accurately follow all company time keeping procedures./p/li
lip Attend mandatory training and team meetings. /p/li
lip Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times./p/li
lip Responsible for keeping the store clean and fully stocked at all times./p/li
/ulp Experience/pul
lip Guest Service Experience (1 year)/p/li
lip Sales and Marketing Experience /p/li
lip Salon Experience Preferred /p/li
lip Current Esthetic Students Preferred /p/li
/ulp Job Type: Full Time/pp Availability: Some Nights and Weekends Required/pp Education: High School, or equivalent/pp*Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring./p
/div
/div
Community Front Desk Receptionist
Front Desk Coordinator Job In Atlanta, GA
Perform front desk clerical duties as assigned by the Clinic Director. Provide coverage of other administrative responsibilities when Administrative Assistant is out of office.
Responsibilities:
Greet patients, staff and clinic visitors.
Appointment scheduling: Interact with patients to schedule appointments, reschedule appointments and provide reminders of upcoming appointments.
Facilitate patient referrals and admissions by collecting patient information via telephone or in-person.
Route telephone calls to the appropriate party
Ensure that patient demographic data are always current in all applicable systems.
Coordinate patient referrals to external organizations.
Verify patient eligibility for services with insurance carriers.
Obtain authorizations from insurance carriers and collect payments from patients, where applicable
Ensure that all applicable forms are signed by patients and uploaded to patients' records.
Be a primary point of contact for patients and visitors' questions, providing answers directly or directing them to the right resource.
File electronic and paper documents
Performs varied special projects of an administrative nature
Works collaboratively with the Administrative Assistant to ensure all administrative duties are covered. Provides coverage for Administrative Assistant role when Administrative Assistant is on leave.
Perform other administrative duties as assigned by supervisory staff or as outlined within the Clinical Manual, and its amendments or interim changes.
Ensure that you meet or exceed the agency's existing performance standards for yourself and your clinic in the domains of regulatory compliance, financial accountability (or productivity), quality, and satisfaction of patients, adolescents, or others served by START
Qualifications:
High School Diploma or Associate's/Bachelor's degree. (Related experience will be considered in lieu college degree)
At least two years of experience in a front desk / receptionist role is preferred.
Experience in a front desk role of a busy healthcare clinic is desired.
Demonstrate exemplary customer service skills even when interacting with distraught individuals
Must be computer-literate and must have knowledge of Microsoft Office applications.
Must possess strong interpersonal skills
Highly organized with an attention to detail.
Fluency in Spanish is a plus.
Physical Requirements
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Front Desk Clerk job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the position.
While performing the responsibilities of the Front Desk Clerk job, the employee is required to talk and hear. The employee is often required to sit and use his or her hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.
Limitations and Disclaimer
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
Front Desk Receptionist
Front Desk Coordinator Job In Atlanta, GA
The Front Desk Receptionist is responsible for interacting with patients, by phone and in person, within a busy healthcare setting while managing administrative tasks for both the clinic and the patients. This requires exhibiting great customer service skills, a friendly and approachable demeanor, and a professional attitude, as the Front Desk Receptionist is the first point of contact upon a patient's arrival, and often the last to see the patient before they depart. This is an onsite clinical support position, with occasional travel between clinic locations as necessary, and no remote work option.
Position Duties:
Welcomes the patients by greeting them over the phone or in person
Manages email and voicemail messages
Schedules transportation for patients
Inputs patient data in EMR and other clinical systems
Manages patient scheduling; communicates with patients in the waiting area of any delays or Provider schedule changes that would affect their appointment time
Assists in gathering Net Promoter Score participation from the patients
General receptionist and clerical duties
Position Expectations:
To perform the position of Front Desk Receptionist successfully, an individual is expected to:
Provides Superior Customer Service
Leads by example
Is Team-Oriented
Displays a positive attitude and conducts themselves in a professional manner
Organized and with a strong ability to multi-task
Efficiently communicates verbally and in writing
Cross trains across numerous clinic support duties
Adheres to all company policies and procedures
Ensures HIPAA compliance
Ensures accuracy of data entry
Position Requirements:
High school graduate or equivalent
Computer Literate
Required: 1-2 years of medical front desk experience
Preferred: Experience working on medical EMR system
Position Miscellaneous:
Hourly (Non-Exempt)
Must be able to travel to other AICA clinics as needed within a specific zone
Must be able to work flexible hours as needed Must have reliable transportation.
Physical Demands: Frequent sitting, standing, and walking; manipulation of documents; typing on the keyboard; limited lifting from floor to overhead of less than 10 pounds; some stooping and bending.
Front Desk
Front Desk Coordinator Job 22 miles from Atlanta
AoPS Academy is a program of Art of Problem Solving (AoPS), a global leader in K-12 advanced education. AoPS is on a mission to discover, inspire, and train the great problem solvers of the next generation. Since 2003, AoPS has trained hundreds of thousands of the country's top students through its online school, in-person academies, textbooks, and online learning systems. AoPS Academy offers unique problem solving curriculum at its in-person locations across the country as well as through the virtual campus.
As part-time front desk staff at our location in Johns Creek, you will answer phone calls and emails, warmly welcome both current and prospective students and their families, and act as the friendly face of AoPS Academy while classes are in session. Additionally, in this role you will support campus operations by helping take inventory, tidying up the facility, and assisting the full-time staff with other campus procedures to ensure things are running smoothly.
This is an in-person, part-time position at our Johns Creek campus. Front Desk hours are weekday afternoons/evenings and weekends during the academic year with Monday through Friday day shifts available during the summer.
Job Responsibilities:
Serve as campus receptionist; answer the phone, respond to voicemails, and pass on relevant information to the appropriate staff member
Manage and respond to customer inquiries both by phone and email
Maintain multiple calendars, schedule meetings and ensure everything is up-to-date
Use internal database to generate reports and lists
Data entry
Provide admissions assistance as needed with consultation requests, scheduling, and post-consultation follow-ups
Organize and prepare classroom and office supplies
Supervise students between classes
Perform light cleaning duties; assume responsibility for the organization, operation, and appearance of the lobby and front desk area
Participate in occasional outreach/in-reach opportunities
Other duties as assigned
Required / Preferred Knowledge, Skills, and Abilities:
Experience confidently interacting with families and students (elementary through high school)
Strong organizational and computer skills
Excellent verbal and written communication skills; knowledge of correct grammar, spelling, and English usage
Establish and maintain positive, effective working relationships with students, parents, staff, and the general public
Ability to work both independently and collaboratively
Maintain flexibility to effectively solve problems under pressure
Administrative and/or customer service experience
Proficiency with Google Workspace applications (i.e. Docs, Sheets, Calendar, etc.)
Motivated to learn new technologies
Maintain customer confidentiality
Excited about our mission of motivating high-performing students
Comfortable with basic first aid; training will be provided
Lift up to 25lbs
Benefits:
Paid Sick Leave
401K retirement plan with company match
Employee discount on AoPS Academy classes, AoPS Online, and Beast Academy Online yearly subscriptions. Note that discounts for courses and online subscriptions only apply to active employees and children/dependents of the employee.
Please note that in order to be considered for this position you must be legally authorized to work in the US. We are unable to offer sponsorship, including STEM-OPT and H-1B.