Hotel Front Desk Receptionist
Front Desk Coordinator Job In Bozeman, MT
We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us.
The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction.
If this sounds like you, apply today!
Front Office Administrator
Front Desk Coordinator Job In Bozeman, MT
Job DescriptionThis position is a PART-TIME position, perfect for outgoing, enthusiastic, customer service-oriented people. Our Front Office Administrators are ambassadors to our customers and must make a great first impression. Friendliness, professionalism and attention to detail are essential. Lone Mountain is currently hiring for part-time only in this role. Interested individuals must be available to work throughout the summer months.
Duties include but are not limited to:
Greet customers in upbeat and positive manner
Manage incoming phone calls and emails, with responses in a timely manner
Provide program information to customers, assist in placement and registration of students into proper classes
Maintain accurate customer accounts including student enrollments, family information and financial transactions
Provide tours of the facility and answer inquiries
Perform basic administrative tasks including data entry
Basic sales transactions of concessions and pro-shop items & stocking of goods
Perform financial transactions, mainly accounts receivable
Schedule appointments, relay messages
Basic cleaning, keep facility tidy
Quality customer service
Assist with special events/seasonal projects
Requirements:
Must enjoy working with children and families
Excellent interpersonal skills and upbeat personality with positive attitude
Previous experience in office, sales, or reception position
Computer competence with email and G-Suite/Google applications
Attend training meetings as scheduled
Ability to manage multiple projects in a fast-paced environment
Ability to work as a team and manage tasks independently
Make decisions in accordance with company policies and guidelines
Perform duties timely and accurately
Perform data entry and financial transactions accurately
Must be well-organized with outstanding attention to detail
Must have skills in setting priority and managing work pressures
Passion, Integrity & Energy
Must be physically able to lift up to 25 pounds and move over uneven surfaces and easily move up and down stairs.
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Front Office Patient Representative
Front Desk Coordinator Job In Bozeman, MT
Excel Physical Therapy is celebrating 20 years of service in 2021! We are a specialized physical therapy practice that collaboratively provides the most effective manual, orthopedic and sports therapy treatments, allowing us to efficiently return our patients to their highest level of comfort and functionality. Founded in 2001, our practice is locally and physical-therapist-owned with two locations in Bozeman and Manhattan, Montana. We value teamwork and we enjoy working together while serving, helping and caring for our patients as well as providing education and outreach to the Gallatin Valley community. Learn more about us and our mission at ****************** Excel Physical Therapy is an equal opportunity employer.
Job Description
Well-established physical therapy outpatient practice is seeking a friendly, compassionate, and organized Front Office Patient Representative to join our dedicated front office team in our Bozeman office located at 1823 W. College Street. Full time position with approximate hours 10:30am-6:30pm, Monday thru Friday. Occasional shift coverage for other front office team members with advanced notice and planning. Occasional vacation coverage needed for our Manhattan clinic location front office.
The role of this very important team position is to welcome our clients graciously and provide excellent customer service and communications. Key focus areas are greeting patients, scheduling patient appointments, reviewing and data-entry of registration documents, answering phone calls, collecting patient responsibility payments, coordinating insurance verification and authorization with payers, accounts receivable tasks, preparing and organizing patient charts, coordination of patient accounts, and reminder phone calls. Due to current COVID-19 precaution protocols, the person in this role screens patients with a verbal questionnaire and temperature check before in office appointments. PPE is provided to staff and is in line with CDC protocols. Support the medical team and help to direct our office support team in their cleaning and organizing duties, possible occasional light laundry and light cleaning of office and equipment, supply inventory tracking, plus any other projects or tasks from the team. We offer sit/stand desks for front office team members to provide for a more active work environment.
Qualifications
Our desired candidate is fun and professional who will strive to provide a friendly and compassionate atmosphere for our clients and our fellow team members while seeing that our busy office is productive and organized. We are looking for a long-term employment relationship. Our team is health-oriented and we have a non-smoking environment. Preferred candidates will already be a resident of Gallatin Valley. Training is available, however medical front office experience is preferred.
Additionally:
Strong interpersonal communication, active listening and customer service skills
Attention to detail, adaptability, planning, and organizing
Strong computer and data entry skills with the ability to calculate basic math
Excellent organizational and time management skills
High-tolerance for repetitive tasks and systems
Ability to work independently and as part of a cohesive team
Medical front office experience is preferred
Additional Information
All your information will be kept confidential according to EEO guidelines.
Front Office Coordinator
Front Desk Coordinator Job In Bozeman, MT
Excel Physical Therapy is a premier, therapist-owned, outpatient orthopedic and sports practice with two locations in Bozeman and Manhattan, Montana. Our practice was founded in 2001 with the values of specialization, collaboration, customer service, and excellence in patient care.
Excel Physical Therapy only employs the best, most qualified, and most motivated team members. Our team atmosphere and dedication to career and life development are what make our clinic a special private practice in Southwestern Montana.
Excel Physical Therapy was named Best Physical Therapist in the Bozeman Chronicle Gallatin's Greatest Community Choice Awards 3 years running. Bozeman, Montana, has routinely been recognized as a top small US city to live in by organizations such as Livability, Insider.com, Sunset Magazine, and Money.com. Bozeman and the surrounding areas offer unparalleled opportunities for outdoor activities with a high-quality lifestyle during all seasons.
Please learn more about our practice at excelptmt.com
Job Description
As a Front Office Coordinator at Excel Physical Therapy, you will play a vital role in creating a positive and welcoming experience for our patients. You will be the first point of contact for patients, visitors, and callers, ensuring exceptional customer service and facilitating the smooth flow of daily clinic operations. Your attention to detail, excellent communication skills, and ability to multitask will contribute to the overall success and reputation of our clinic.
Qualifications
1. Education -- High School Diploma or equivalent.
2. Experience -- 1+ years medical office receptionist experience required.
3. Proficient with Microsoft Office and a general familiarity with Electronic Medical Record software, Clinicient knowledge a plus.
4. Understanding of Medical Insurance Verification & Authorization
5. Excellent Communication skills both verbal & written.
Physical Demands: Periodic lifting, pushing, pulling, sitting, standing, and squatting. (DOT 876-224-016) Medium Strength Level.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Benefits Package includes:
* Bonus Rewards Program
* Medical, Dental, Vision, and Basic Life/AD&D Insurance
* Flexible Spending Accounts
* Health Savings Accounts
* Supplemental Life, Short- & Long-Term Disability Insurance
* Health & Wellness Program
* Gym Membership Discounts
* Generous Paid Time Off
* 6 Paid Holidays
* 401(k) matching
* Employee Assistance Program
* Voluntary Benefits (Critical Illness, Accident, Hospital Indemnity & ID Watchdog)
The anticipated base salary range for this position is $19.00 - $20.00 an hour. Salary is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography. Medical, dental, vision, 401(k), paid time off, and other benefits are also available, subject to the terms of the Company's plan.
Auto Care Center
Front Desk Coordinator Job In Bozeman, MT
* Ensure customers have a great first and last impression * Have a valid driver's license * Change oil, tires, and other general maintenance * Become certified on and operate powered equipment needed to perform the essential functions * Have a positive attitude in all weather conditions
* For a complete list of duties and responsibilities, please see the actual job description.
#storejobs
Seasonal Hotel Front Desk Clerk - Bozeman
Front Desk Coordinator Job In Bozeman, MT
The Country Inn & Suites in Bozeman, MT is currently seeking friendly individuals who enjoy providing excellent guest service. The Front Desk associate’s primary responsibility is to ensure guest satisfaction by providing professional and courteous front desk service. The Front Desk Associate is also responsible for providing service that is efficient and effective as a means to maximize room revenue. Customer service experience is preferred, but not required.
We are hiring full-time and part-time front desk positions to help cover 7am-3pm and 3-11pm shifts, including weekend coverage.
SKILLS & KNOWLEDGE:
Must have the ability to provide professional and courteous guest service.
Must have good time management skills and the ability to work with minimal supervision.
Must have good organizational skills, the ability to multitask and strong attention to detail.
Must have the ability to understand and follow verbal/written instructions and communicate both verbally and in writing.
Must have the ability to maintain a positive and professional attitude when handling guest situations.
Must have a working knowledge of computers and basic math skills.
Customer service experience preferred, but not required.
ESSENTIAL FUNCTIONS:
Assists all guests in a professional and courteous manner.
Performs job duties and responsibilities in a cost-effective manner and within budgetary guidelines.
Greets guests and processes hotel registration and other transactions promptly while maintaining confidentiality of all guest information.
Stays current on hotel accommodations, services and local attractions in order to effectively assist guests.
Performs all guest accounting functions according to established hotel operating procedures to ensure all guest and house accounts are complete and accurate.
Adheres to all established credit and inventory control procedures to minimize exposure to loss of revenue.
Demonstrates the use of sales techniques to effectively sell the property, maximizing occupancy and average rate.
Professionally and competently operates the telephone system according to brand standards while using proper etiquette and appropriate greetings.
Receives and processes telephone and walk-in reservations accurately.
Monitors the printer and fax machine to ensure prompt attention is given to documents received.
Maintains the cleanliness of the lobby area and performs laundry duties as needed.
Removes snow from hotel main entrance and sidewalks as needed.
Acts as manager on duty in the absence of the General Manager and/or Guest Service Manager.
Understands and applies all hotel safety and security procedures as required to maintain a safe and secure environment for employees and guests.
Keeps supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so prompt corrective action can be taken.
Performs all other duties as assigned.
OTHER CONSIDERATIONS:
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position without compromising guest satisfaction or essential business functions.
The intent of this job description is not to state or imply that the duties listed are the only duties that will be performed by the individual in this position. Associates will be required to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor.
We offer flexible hours, competitive pay, bonus eligibility, annual performance based increases, hotel discounts, vacation pay, 401k and benefits to regular, full-time associates after eligibility requirements have been met (free medical for employees and highly discounted for spouse/child/family).
Other opportunities are available. Apply today!
Candidates offered employment must submit to a background check and drug test.
We are an E-Verify participating employer.
EOE M/F/Vet/Disability
Front Desk Agent
Front Desk Coordinator Job 24 miles from Bozeman
OVERALL RESPONSIBILITIES:
The Front Desk Agent ensures guest satisfaction and revenue optimization through check in, check out and attentive coordination of hotel services for the guest. Works to optimize the guest experience while at the hotel and elsewhere by acting pleasant, professional and efficient.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Books guest reservations and/or coordinates with reservation center
Registers guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-outs, and VIP arrivals. Greets, registers, and assigns rooms to guests
Handles confidential information, including guest records, with a high degree of integrity
Answers and routes calls as appropriate; takes guest messages with accuracy
Assists with sales and marketing efforts as directed by the General Manager
Offers and properly handles requests for wake-up calls
Records pertinent guest information in the pass on log
Replenishes continental breakfast as needed and keeps area clean
Ensures common area/lobby is clean
Performs laundry functions as directed
Checks guests in and out of the hotel; processes customer payments according to established policies and procedures.
Answers phone in a prompt, efficient, and friendly manner.
Promotes hotel services, facilities and outlets and becomes informed and knowledgeable of upcoming events/ functions in the hotel and in the surrounding area.
Answers guests' questions about the property and amenities and is able to refer and direct guests to area attractions and outlets. Arranges for the appropriate transportation of guests to and from the hotel when necessary.
Uses creative reasoning to overcome guest objections and concerns and to ensure 100% satisfaction.
Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests.
Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follow up to ensure guest satisfaction.
Completes daily paperwork to include cashing out, documenting all adjustments, miscellaneous postings, paid outs, charges and check-outs.
Handles departmental accounting of monies, receipts, guest accounts and other forms of credit; posts all charges; completes cashier's report, prepares deposit and counts cashier bank.
Balances cash bag at open and closing of each shift.
Transmits and receives messages using equipment such as computer, telephone, email, fax and switchboard.
Provides a professional image at all times through appearance and dress.
Follow company policies and procedures.
POSITION REQUIREMENTS:
Less than high school diploma; or 1-3 months related experience and/or training; or equivalent combination of education and experience..
About Lodging Dynamics Hospitality Group
Based in Provo, Utah, Lodging Dynamics Hospitality Group is a nationally recognized, award-winning operator of premium-brand, select service, and extended-stay hotels and one of a few third-party operators approved by Marriott and Hilton. Founded in 1991 after developing the first Marriott franchise in Utah, Lodging Dynamics continues its long history by providing award-winning operating services for hotels throughout the continental United States and Hawaii. The company has managed hotels in the Marriott, Hilton, Hyatt, and IHG premium-brand families. For more information, visit ************************
Patient Service Representative- AMI (PT- 0.5 FTE, Day Shift)
Front Desk Coordinator Job In Bozeman, MT
divpb /b/pp The Patient Service Representative is responsible for greeting and registering patients, gathering appropriate demographic, insurance and billing information, assisting patients with billing and insurance needs, telephone and reception duties, managing a busy schedule, entering and placing accurate orders for imaging services to include the diagnosis for the exam(s), prepare patients for exams, and assisting technologists and radiologists in the completion of procedures and the radiologist needs relative to image interpretation and billing.
/pp/ppb Minimum Qualifications:/b/ppb Required/b/pulli High School Diploma or Equivalent/lili American Heart Association BLS required within 60 days of hire/lili Basic knowledge of principles of CPT and ICD9 coding/lili Understanding of Medicare billing requirements for diagnostic tests/li/ulp/ppb Preferred/b/pulli Radiology department/imaging experience/lili6 months office or billing experience/li/ulp/ppb Essential Job Functions:/b/pp In addition to the essential functions of the job listed below, employees must have on-time completion of all required education as assigned per DNV requirements, Bozeman Health policy, and other registry requirements.
/pulli Provides accurate admitting and registration functions for Imaging patients.
Maintains proficiency with multiple billing and registration systems.
/lili Provides pre-billing services including obtaining insurance and billing information, updating systems as appropriate, providing estimates of exam charges, educating patients on medically necessary waivers and other compliance documents and obtaining appropriate signatures, obtains pre-authorization for studies as needed, may review payment arrangements and directs to billing office staff as appropriate.
Interfaces with billing office for expedient charge capture, compliance, and customer service for all Imaging patients.
/lili Places orders for Imaging services.
Ensures order appropriateness with documentation of signed order, pertinent diagnosis or reason for exam requiring an understanding of valid ICD-9 coding, adequate patient demographics.
/lili Provides telephone reception for busy department and physicians.
This includes greeting customers and providing assistance, providing assistance to referring physicians and staff with report retrieval, facilitating scheduling, ordering of exams, locating prior studies.
Ensures busy schedule is maintained with on-time appointments, key open appointment slots are filled, confirming appointments, assisting with rescheduling appointments and providing immediate service recovery as needed.
/lili Prepares patients for exam by education, exam specific paperwork, dressing, prep instructions, and communication with technologists.
Escorts patient to physician office or further care for immediate referral needs, lab work, hospitalization, etc.
/li/ulp/ppb Knowledge, Skills, and Abilities/b/pulli Demonstrates sound judgement, patience, and maintains a professional demeanor at all times.
/lili Ability to work in a busy and stressful environment.
/lili Strong interpersonal, verbal and written communication skills.
/lili Ability to work varied shifts.
/lili Computer applications, MS Office, EMR, internet applications and standard office equipment.
/lili Ability to analyze, organize and prioritize work while meeting multiple deadlines.
/li/ulp/ppb Schedule Requirements /b/pulli This role requires regular and sustained attendance.
/lili The position may necessitate working beyond a standard 40-hour workweek, including weekends and after-hours shifts.
/lili On-call work may be required to respond promptly to organizational, patient, or employee needs.
/li/ulp/ppb Physical Requirements /b/pullib Lifting (Rarely - 30 pounds):/b Exerting force occasionally and/or using a negligible amount of force to lift, carry, push, pull, or otherwise move objects or people.
/lilib Sit (Continuously):/b Maintaining a sitting posture for extended periods may include adjusting body position to prevent discomfort or strain.
/lilib Stand (Occasionally):/b Maintaining a standing posture for extended periods may include adjusting body position to prevent discomfort or strain.
/lilib Walk (Occasionally):/b Walking and moving around within the work area requires good balance and coordination.
/lilib Climb (Rarely):/b Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like using feet and legs; may also use hands and arms.
/lilib Twist/Bend/Stoop/Kneel (Occasionally):/b Twisting, bending, stooping, and kneeling require flexibility and a wide range of motion in the spine and joints.
/lilib Reach Above Shoulder Level (Occasionally):/b Lifting, carrying, pushing, or pulling objects as necessary above the shoulder, requiring strength and stability.
/lilib Push/Pull (Occasionally):/b Using the upper extremities to press or exert force against something with steady force to thrust forward, downward, or outward.
/lilib Fine-Finger Movements (Continuously):/b Picking, pinching, typing, or otherwise working primarily with fingers rather than using the whole hand as in handling.
/lilib Vision (Continuously):/b Close visual acuity to prepare and analyze data and figures and to read computer screens, printed materials, and handwritten materials.
/lilib Cognitive Skills (Continuously):/b Learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions in the context of a workflow.
/lilib Exposures (Rarely):/b span Bloodborne pathogens, such as blood, bodily fluids, or tissues.
Radiation in settings where medical imaging procedures are performed.
Various chemicals and medications are used in healthcare settings.
Job tasks may involve handling cleaning products, disinfectants, and other substances.
Infectious diseases due to contact with patients in areas that may have contagious illnesses.
/span/li/ulpb*Frequency Key:/b Continuously (100% - 67% of the time), Repeatedly (66% - 33% of the time), Occasionally (32% - 4% of the time), Rarely (3% - 1% of the time), Never (0%).
/pp/pdivpi The above statements are intended to describe the general nature and level of work being performed by people assigned to the job classification.
They are not to be construed as a contract of any type nor an exhaustive list of all job duties performed by individuals so classified.
/i/p/div77352635 AMI Deaconess - Admin/div
Patient Service Representative
Front Desk Coordinator Job In Bozeman, MT
The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. The PSR ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients.
Essential Functions.
* Provides courteous and professional connections with patients over the phone, in person or via secure messaging. Resolves patient needs skills to ensure a superior customer experience by identifying and resolving patient needs related to patient intake and care.
* Documents all phone calls accurately and completely in the electronic medical record (EMR).
* Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations.
* Registers patients over the phone or in person by confirming, entering, and/or updating all required demographic data on patient and guarantor on the registration system. Follows procedures when identifying patients.
* Obtains copies of insurance cards, forms of ID, and signatures on all required forms. May verify information on appropriate accounts to determine insurance coordination of benefits, may include pre-certification/prior authorization .
* Assists patients in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance. Proactively requests payments from patients on current and past medical services. Receives and processes those payments following appropriate procedures for handling payments.
* Stays current on role/responsibilities, updates etc. which may include reviewing monthly email/newsletter, ambulatory epic dashboard, patient access, work ques, attend clinic/service line meetings, review emails each shift, etc. to ensure the highest standard of performance is achieved.
Skills
* Professional etiquette and communication.
* Collaboration / Teamwork
* Confidentiality
* Customer service
* Resolving patient needs
* Computer literacy
* Time management
* Critical thinking/situational awareness
* Cash management
Minimum Qualifications
* Six months of customer service experience involving interactions with customers.
* Demonstrated basic computer skills involving word processing and data entry.
* Professional manner and strong interpersonal and communication skills.
* Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.
* Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers.
Preferred Qualifications
* One year of customer service experience involving interactions with customers in person and by phone.
* Billing and collections experience.
* Computer literacy in using electronic medical records (EMR) systems and other relevant software.
* High school diploma or GED preferred.
* Multilingual
Physical Requirements:
Physical Requirements
* Ongoing need for caregivers to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
* Frequent interactions with providers, colleagues, customers, patients/clients and visitors require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
* Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
* Position may require standing for long periods of time, lifting supplies
* May assist patients into/out of the clinic.
Location:
Gallatin Clinic
Work City:
Bozeman
Work State:
Montana
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$17.34 - $22.54
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
Receptionist
Front Desk Coordinator Job 10 miles from Bozeman
Hardaway Veterinary Hospital is a busy, well-established family-oriented veterinary practice with a team that loves to have fun while getting the job done!
We are an ever-growing, busy veterinary practice offering excellent wages and benefits. We are an AAHA Accredited Hospital and proudly the first Fear Free Certified animal practice in Montana!
We have seven excellent DVMs on staff and an amazing team of Veterinary Technicians, Assistants, Animal Care Techs, and Receptionists working together to deliver the best possible service to our patients and their people.
We believe in cultivating a healthy, collaborative, and rewarding work environment. We celebrate each other's talents and strengths, believing we rise by lifting one another.
Here is what some of our past and present team members say about us...
“A very nice place to work where you are part of a family that sincerely cares about you. A place where you are given room to grow, and everyone takes the time to teach you.” Amelia
"I am grateful for the help, growth, support, and friendship this staff has provided me. The dynamic between professional and personal relationships in this clinic always maintained a balance that I will forever appreciate and will never be able to thank you all enough." Heidi
"Working at Hardaway Veterinary Hospital for six and a half years fully immersed me in an
environment of high quality veterinary services, extensive technical training, the Fear Free culture, and a self accountable performance structure. Much opportunity was given for additional responsibilities, advanced training, and continuing education. I wouldn't be the high caliber tech that I am today without having worked there." Catie
"It's amazing to work with a team of people who care-care about each other, care about the patients and clients, care about the job! It is also great to know that my thoughts, concerns, and opinions are listened to and respected." Suzzanne
If this sounds like a team you want to work with, keep reading...
We are looking for a dynamic superstar to join our team. Someone with the highest integrity, character, and compassion for animals. Must be an excellent communicator with an outgoing professional personality. Capable of delivering a FIVE STAR experience for our clients. Must be someone who enjoys collaborating with other team members to provide our clients and patients with the highest quality of care and services. Preferably two years of customer service experience. Dependable and honest, able to pass a background check if required.
Skills needed to be a success in this position: data entry with intuitive computer skills, knowledge, and ability to work with Microsoft systems (Outlook, Word, Excel), take payments, balance cash drawer and create deposits, answer multi-line phones, triage calls, multi-tasking with interruption, attention to detail, articulate and professional, ability to problem solve and a quick learner.
Patient Access Specialist (Full-time/Townsend)
Front Desk Coordinator Job 50 miles from Bozeman
You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet Recognition consecutively since 2006.
And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!
You can make a difference here.
About Us
Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.
Your Benefits
We provide a comprehensive and competitive benefits package to all full- and part-time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the Employee Benefits Guide.
Magnet: Commitment to Nursing Excellence
Billings Clinic is proud to be recognized for nursing excellence as a Magnet-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here to learn more!
Pre-Employment Requirements
All new employees must complete several pre-employment requirements prior to starting. Click here to learn more!
Patient Access Specialist (Full-time/Townsend)
BILLINGS CLINIC BROADWATER (BILLINGS CLINIC BROADWATER)
req9600
Shift: Day, Evening
Employment Status: Full-Time (.75 or greater)
Hours per Pay Period: 1.00 = 80 hours every two weeks (Non-Exempt)
Starting Wage DOE: $17.00 - 21.25
Patient Access Specialists are instrumental in ensuring the efficient and effective flow of patients' access needs throughout the facility. Responsible for greeting and registering patients, gathering appropriate demographic and insurance information, scheduling appointments, laboratory tests and ancillary services and the collection of co-payments. Position must fully understand the ramification and impact of incomplete or inaccurate information to revenue cycle. Position may float to other areas within the facility to include nursing units, rehabilitation services, etc. to assist with patient flow.
Essential Job Functions
* Supports and models behaviors consistent with Billings Clinic's and facility's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.
* Greets patients and identifies any red flag symptoms requiring triage/assessment by nurse, completes on-line registration information gathering complete demographic and insurance information that results in the ability to provide correct information for patients, guarantor, and insurance follow-up. Competently and courteously educates patients about various forms that require their signature.
* Schedules, reschedules and coordinates appointments in a manner that meets the patient's needs and assists the department in the management of patient flow utilizing knowledge of physician/non-physician scheduling protocols. May schedule and enter orders for ancillary services via the information systems. Instructs patients on specific preparations and/or restrictions necessary to prepare for ancillary procedures as defined by clinical protocols. Floats to provide front desk support at the various nursing units as may be needed.
* Initiates collection of co-payments in accordance with each patient's individual insurance requirements. Collects deposits on account from self-pay patients. Accepts all other payments on accounts and provides cash receipts for all transactions. Maintains and reconciles cash drawer bank deposit by following written reconciliation policies and procedures ensuring each cash drawer balances daily.
* Assists walk-in patients with non-encounter based access (i.e., blood pressure checks) and coordinates communication with the clinical providers or other patient care staff as appropriate.
* Coordinates with patients, providers, nursing staff to ensure Medicaid Passport and other authorizations for referrals required by insurance carriers are obtained and entered into the scheduling system for reimbursement purpose.
* Performs patient check out/procedure and scheduling processes.
* Responsible for monitoring waiting areas to ensure areas are clean and neat. Monitoring to ensure patient flow is optimized and wait times do not exceed 15 minutes.
* Prints and reconciles the missing encounter to ensure all encounter forms are accounted for. Provides appropriate communication to the clinic department manager.
* Responsible for receiving all incoming faxes, mail, freight and packages and for timely distribution to appropriate areas.
* Responsible to courteously and accurately answer and direct physician and consumer telephone calls per department standards in a clear audible voice. Pages, transfers and delivers calls to appropriate destinations using predetermined questions format. Articulates Pages are conducted in a friendly, clear, readable and concise manner. Responds to basic inquiries regarding the facilities' services, program offerings and physician specialty information.
* Screens incoming nursing unit telephone calls for appropriate referrals to nurse, physician and/or non-physician provider.
* May assist nursing staff with initiating follow-up calls to patients for no-shows, referral appointments and other general questions.
* Performs other duties as assigned or needed to meet the needs of the department/organization.
Minimum Qualifications
Education
* Minimum High School or GED High school diploma or equivalent
* Some college or healthcare focused classes preferred such as medical terminology, medical office practices, etc. preferred
Experience
* One year customer service experience; healthcare preferred
* Demonstrated excellence in customer service skills
Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered
Billings Clinic is Montana's largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at ******************************
Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.
Front Desk Associate
Front Desk Coordinator Job 31 miles from Bozeman
The Front Desk Associate position works within a team to provide excellent customer service to deliver an exceptional experience at Big Sky Resort to our guests. Front Desk Associates greet guests, assist with check ins, answer their questions in a friendly manner, remain available to assist guests as needed throughout their stay and assist with departures. Front Desk Associates also work with other departments at Big Sky Resort to assist guests and solve problems.
The front desks accepting applications are the Huntley/Shoshone, Summit at Big Sky and Whitewater Inn. For more information about our lodging locations check out the link here.
Responsibilities
* Greet guests in a friendly, welcoming, professional manner
* Assist guests with checking into the hotel and provide directions to their room
* Assist guests with checking out of the hotel and provide accurate information regarding billing
* Process financial transactions accurately
* Work with integrity, discretion and attention to detail to protect private information
* Conduct phone conversations in a friendly and professional manner
* Contribute to creating and maintaining a culture of positivity, productivity, and professionalism
* Communicate professionally and effectively with guests, employees, and managers
* Take action to quickly and creatively solve guest problems
* Stay calm and maintain quality of work while under pressure
* Abide by and uphold Big Sky Resort and Boyne, USA policies and procedures
Qualifications
* Positive attitude and desire to learn
* High School Diploma or equivalent
* Hospitality experience is preferred but not required
* Computer literate and proficient with Microsoft Office Suite
All full time seasonal employment at Big Sky Resort includes:
* FREE All Access Bike Haul Pass and discounted Golf Pass
* Discounted Golf and Mountain Biking for friends and family
* 25% - 50% off Food and Beverage and Retail discounts at all Boyne outlets
* Eligibility for affordable Team Member Housing
* Lodging discounts for friends and family
* FREE Basecamp activities including zip line course
* Wellness Day and Eligibility for PTO
* Eligible for seasonal loyalty bonus
* Monthly employee events
Front Desk Agent
Front Desk Coordinator Job 31 miles from Bozeman
Lone Mountain Ranch (LMR), situated on 148 acres in beautiful Big Sky, Montana, was first homesteaded in 1915 and has long been recognized as one of the premier guest ranch resorts in the country. The property consists of 30 rooms located within 24 unique cabins as well as the Horn & Cantle Restaurant and Saloon, the Ranch Hall, the Outpost, equestrian facilities, event venues and meeting spaces. A National Geographic Unique Lodge of the World, LMR is listed on the National Registry of the Historic Places, a member of the Dude Rancher's Association, and once voted the #1 Nordic Ski Resort in North America by Cross Country Skier Magazine, LMR offers authentic luxury accommodations, genuine Montana cuisine, exceptional service, and a stunning array of outdoor recreational pursuits. Combine these attributes with proximity to Yellowstone National Park, Big Sky Resort, as well as Bozeman Airport, and we believe the LMR guest experience is unlike any other in the American West.
LMR VISION
Lone Mountain Ranch is a destination where guests disconnect from the world, while connecting with others through unforgettable adventures in a natural setting. Moments are crafted through discovery, exceptional people, fun activities, and a breathtaking environment.
SUMMARY
At the heart of every exceptional stay is a Front Desk Agent. As the first point of contact for our guests, you'll be a key part of creating lasting impressions. Your role will involve delivering seamless front desk and concierge services, managing check-in and check-out processes, providing thoughtful recommendations, and ensuring guests feel at home throughout their stay. This position is perfect for someone who thrives on meaningful interactions, enjoys problem-solving, and values teamwork.
We're seeking an individual with a genuine passion for hospitality, excellent communication skills, and a proactive attitude. The ideal candidate is resourceful, detail-oriented, and delights in exceeding guest expectations. If you love engaging with people, have a knack for logistics, and enjoy sharing insider tips about the local area, you'll feel right at home here.
ESSENTIAL DUTIES & RESPONSIBILITIES
Welcome guests warmly upon arrival and assist with check-in, check-out, and room assignments.
Maintain and update guest profiles in the Property Management System (PMS) to personalize experiences.
Provide guests with local recommendations for dining, activities, and transportation logistics.
Escort guests to their accommodations, highlighting cabin features and amenities.
Communicate guest preferences and arrival details with team members through daily reports and meetings.
Manage itineraries, address guest inquiries, and assist with activity scheduling or changes.
Transport guests around the property in company vehicles, often navigating snow and icy conditions.
Collaborate with housekeeping to ensure timely room readiness and special requests.
Handle guest mail, packages, and messages, ensuring prompt delivery.
Foster positive relationships with repeat guests, utilizing systems like ALICE to track preferences.
Support Nordic/Nature activities, retail services, and gear rentals as needed.
Step in to assist with transportation, luggage delivery, or housekeeping during peak periods.
Act as a brand ambassador, representing the property with professionalism and enthusiasm.
Uphold company policies, procedures, and service standards.
QUALIFICATIONS
Valid driver's license required; must be comfortable driving in snow and icy conditions.
Due to company insurance requirements, must be at least 21 years of age to drive company vehicles.
Strong interpersonal and communication skills; ability to speak and write effectively in English.
Familiarity with the local area and a passion for sharing its highlights.
Proficiency in software systems, including Microsoft Office and Property Management Systems (PMS).
Ability to problem-solve, manage multiple tasks, and adapt to changing priorities.
Experience in hospitality or customer service preferred but not required.
Flexibility to work evenings, weekends, and holidays as needed.
WORK ENVIRONMENT
Regularly required to stand, walk, and move freely throughout the property.
Ability to lift and carry up to 50 pounds frequently and occasionally up to 75 pounds.
Comfortable working in a fast-paced environment with interruptions and shifting demands.
Frequent outdoor work in varying weather conditions, including snow, ice, and cold temperatures.
Seasonal role with the possibility of reapplication for future seasons.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice.
Seasonal employees are hired to work for a pre-determined period of less than 12 months. At the end of the temporary period, employment is terminated. If a seasonal employee wishes to be considered for future employment, they may reapply but will be considered a new employee for all purposes.
HOURLY EMPLOYEE & SEASONAL EMPLOYEE BENEFITS
In addition to a great hourly wage, we think Lone Mountain Ranch offers more opportunities than most!
Seasonal Bonus Program:
All hourly employees will be able to participate in our seasonal bonus program. Each hourly employee will receive $1 per hour worked per season and $1.50 per overtime hour worked. Employees who are terminated or resign from their position before the end of each season, will not be able to participate in this program. If the season is cut short due to business levels, the employee will still participate in this program. Positions that are contracted at a shorter term, like the Outdoor Youth Adventures program, this employee will be able to participate in this program. All hours worked outside of these seasonal ranges will not apply to this bonus program.
Staff Cafeteria:
We also want to keep you hydrated and nourished. You will have access to our staff cafeteria which provides 3 meals a day, as well as a large selection of grab and go items to suit anyone's day.
Ranch Gratuity:
In addition to your hourly rate, you will receive a ranch gratuity unique to us.
Ranch Wide Activities:
We also understand that every full work week requires a little me time. And what better way to unwind than to take advantage of the many summer activities the ranch has to offer? If there are openings, you have free access to the following in the summer season: horseback riding, Outdoor Youth Adventures Program, Yellowstone National Park Tours, yoga, and mountain biking. During the winter months, you will have access to 50 Miles of world renown cross country ski trails right outside your back door.
Discounted stay in the cabin at Lone Mountain Ranch:
If you book a cabin in advance, you will receive 25% off the current best available rate. Alternatively, if you wait until 14 days before your stay, you can book at a special employee rate. Please note, this rate does not include taxes, fees, and gratuities. This discounted rate is exclusively for employees and applies to the Bed & Breakfast package. All requests will be reviewed by Auric Road. Requests will be reviewed Monday - Friday. Once approved, the employee will be contacted, and the booking will be processed with the Lead Sales & Reservation Agent. Requests are based on availability. Blackout dates do apply.
Arrival
While we know that we are in one of the most beautiful and sought-after destinations in America, we also know we are a little off the beaten path. The ranch will provide complimentary transportation to and from the airport, should you come to us by air.
Uniforms:
Receive free uniforms from the ranch and you're ready to become a valuable member of the Lone Mountain Ranch team!
Opportunity to move to Full-Time, Regular Status and receive additional benefits.
If you remain with us for 1 full year and worked a minimum of 1560 hours during our 12-month lookback period (that takes place at the end of each year), you are eligible to move to full-time status. Full-time status means Vacation and Sick pay, medical, dental, life and vision insurance. This will be effective the first of the month following 30 days of your full-time employment hire date or status. The Ranch will pay for 80% of the premiums for employees and any dependents. Employees will be responsible for paying the remaining 20% of the premiums. Payment is deducted automatically from the employee's semi- monthly paycheck at a pre-taxed rate.
Front Desk Summer 2025
Front Desk Coordinator Job 31 miles from Bozeman
Yellowstone Club is paradise in Montana. A private residential community in Big Sky, Montana, Yellowstone Club offers its Members the world's only private ski and golf community. With fabulous skiing and snowboarding and the most gorgeous spring and summer weather to enjoy the 18-hole golf course, rivers, hiking, biking, and more, our Members love being a part of this exceptional community. Our employees make the Yellowstone Club experience come alive. If you would love being a part of the Montana charm and providing the highest level of guest service, ensuring no detail is too small to overlook, and being a part of creating experiences, then Yellowstone Club is looking for you.
The purpose of the Front Desk Coordinator is to provide a warm, professional, and hospitable welcome and check-in experience for rental guests and Members upon their arrival to Yellowstone Club. The Front Desk Coordinator will also serve as a source of information for all Members and guests in the Lodge & Village Core and provide guest service support to Members and guests in YCPM managed homes throughout the Club.
Major Responsibilities
* Ensure that each Member and guest receives outstanding guest service in a guest friendly environment which includes greeting and acknowledging every Member and guest, maintaining outstanding service standards, solid product knowledge and all other components of guest service.
* Empowered to guarantee total guest satisfaction, display hospitality and professionalism to our guests at all times, take pride in representing Yellowstone Club professionally with our Members and guests and assure that all transactions with guests are handled in a legal and ethical manner.
* Understand and apply all property safety and security procedures to maintain a secure and safe environment for employees, Members, and guests at all times. In the event of an accident or emergency, seek medical attention if necessary and contact your direct manager, the Director of Rentals & Cabins, or Human Resources immediately.
* Maintain a favorable working relationship with all company employees to foster and promote a positive working environment.
Essential Job Functions:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Greet Members and guests as they arrive to the Village Core Reception Area.
* Provide welcome beverages and snacks for each rental arrival.
* Complete an efficient check-in, confirming all important reservation details, providing keys (when necessary), directions, and any other information requested by the Members or guests.
* Serve as the main point of contact for Member and guest services in the Village Core, coordinating with other departments as needed to ensure any requests or issues are promptly resolved.
* Serve as a coordinator for the Residential Experience Coordinators, dispatching teams and assigning tasks based on team assignments; responsible for updating any relevant information that is associated with in-house and upcoming rental reservations.
Other Duties and Responsibilities
* Perform all duties and responsibilities in a timely and efficient manner in accordance with established Club policies, procedures, and standards of service to achieve the overall objectives of this position.
* Meet departmental productivity, organization, punctuality/attendance, and consistency standards.
* Maintain a positive and respectful attitude.
* Treat Members, guests, vendors, customers and co-workers with professionalism and respect at all times.
* Maintain privacy of Members and guests at all times.
* Maintain a clean and neat appearance at all times.
* Communicate regularly and effectively with all employees, supervisors, managers, and directors/VPs.
* Perform work in a safe and high quality manner.
* Ensure workspaces are always neat and organized.
* Project a favorable image of Yellowstone Club at all times.
* Must be able to work flexible work hours/schedule including evenings, weekends, and holidays; long hours may be required due to business demands. This includes the ability to work one night audit shift per week.
* Nothing in this restricts management's right to assign or reassign duties, work hours and/or responsibilities for this job at any time.
Disclaimer:
This is only a summary of the typical functions of this position and should not serve as an exhaustive or comprehensive list of all the possible duties, tasks and responsibilities being performed by people assigned to this classification. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Experience/Education Required
* High school diploma, GED or vocational training or job-related course work
* 6 months to 1 year of customer service or related experience
* Strong communication and correspondence skills with the ability to maintain sound working relationships and communications with Members, management, and staff
Experience/Education Preferred
* 1-2 years of hospitality experience at a hotel, private club, or other hospitality venue
Certificates & Licenses
* Valid US Driver's License
Computer Skills
* Proficient in basic technology including computers, smartphones, and email.
* Intermediate level of experience in Microsoft Office systems.
* Experience with SmartSheet and reservation software systems is preferred.
Language Ability
* Able to speak clearly and effectively with Members, guests, co-workers, vendors and other Yellowstone Club departments. Able to write clearly and legibly.
Math Ability
* Able to perform basic math calculations.
Reasoning Ability
* Ability to solve basic problems and/or know when it is necessary to get a manager to assist in problem solving.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work for this position is usually performed in a climate-controlled environment. However, the employee may be required to work outside in extreme heat, cold, rain, wind, snow or inclement weather as the demands of the position so dictate.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is constantly required to talk and/or hear. The employee is constantly required to stand and walk, climb or balance and stoop, kneel, bend, crouch, or reach with hands and arms. The employee is frequently required to lift up to 30 pounds. The employee is also required to have visual acuity to perform an activity such as but not limited to: preparing and analyzing data and figures, reading plans and project related materials, visual inspection involving property maintenance, drive a Club vehicle, inspect for hazards and safety violations, and/or operate machinery as related to the position. The employee is constantly required to maintain safety standards and compliance with Yellowstone Club policies and Montana state laws when operating vehicles.
Receipt and Acknowledgment
I acknowledge and understand that:
* The provides a general summary of the position in which I am employed. The contents of this are job requirements, and, at this time, I know of no limitations which would prevent me from performing these functions with or without accommodation. I further understand that it is my responsibility to inform my supervisor if at any time I am unable to perform these functions.
* Job duties, tasks, work hours and work requirements may be changed at any time due to business demands, by the Club.
* Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies, procedures, rules and regulations of Yellowstone Club.
* I have read and understand this as outlined herein. I have been allowed to ask questions in order to clarify any points listed on this job description.
The position offered is a seasonal position located in Big Sky, Montana.
Yellowstone Club offers great benefits including:
* Free transportation to and from Bozeman
* Complimentary shift meals
* Health Benefits for all Seasonal Employees
* 401k eligibility and bi-weekly match
* Access to onsite fitness center 24/7
* Discounted Employee Housing in Big Sky or Bozeman
* Discounts to over 1000 retailers through ADP LifeMart and Expert Voice
* End of season employee appreciation day and retail sale
* Access to Employee Store in Bozeman
For more information about the Club, visit ************************
To apply, please visit *********************** and click on "YC Careers" at the bottom of the homepage. Or through this web link:
#LI-CK1
Front Desk Clerk, The Ridgeline Hotel
Front Desk Coordinator Job 47 miles from Bozeman
The opportunity Delaware North Parks and Resorts is hiring a full-time Front Desk Clerk to join our team at The Ridgeline Hotel in Gardiner, Montana. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived; apply now join our team.
Pay
$15.00 - $15.00 / hour
Information on our comprehensive benefits package can be found at **********************************************
What we offer
* Health, dental, and vision insurance*
* 401k with company match*
* Paid vacation days and holidays*
* Paid parental bonding leave*
* Tuition or professional certification reimbursement*
* Weekly pay
* 30% off gift shop
* Free snow coach tour subject to availability (park entrance fee required)
* Friends and family discounts on Choice Hotels
* Referral bonus - earn $200 for each eligible referral
* Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide
* Available for full-time, year-round team members
Life in Gardiner
Looking for a job that will take you far? Be part of a global team on the doorstep of Yellowstone National Park! Gardiner, Montana is located at the north entrance of Yellowstone and is surrounded by the park and National Forest land. With some of the most beautiful scenery in the country, you'll have lots to explore when you start your adventure with Delaware North in Gardiner!
* Dorm-style housing available for $60/ week including wi-fi, satellite TV, and utilities
* FREE laundry
* FREE breakfast and 50% off dinner
* Use of pool and game room from 11 a.m. - 4 p.m. daily
* Access to tons of outdoor activities including:
* Exploring Yellowstone National Park, Custer Gallatin National Forest, Paradise Valley Geologic heritage site
* Swimming in nearby hot springs
* Hiking, whitewater rafting, ziplining, wildlife tours, horseback riding, nature watching, camping, fishing, and much more!
What will you do?
* Greet and register guests via a centralized registration system and coordinate with housekeeping as needed
* Manage cash and credit card transactions while keeping accurate paperwork
* Resolve small guest issues immediately, delivering items to guests as needed
* Monitor and balance the daily figures, post room and tax charges on guest accounts
More about you
* Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial
* Ability to multitask, function in a professional manner under pressure from guests and supervisors
* No high school diploma or GED required
Physical requirements
* Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts
Shift details
Day shift
Evening shift
Weekends
Holidays
Overtime as needed
Who we are
The Ridgeline at Yellowstone's location at the north entrance to Yellowstone National Park is ideal for individuals who are looking to spend time in the great outdoors. Gardiner is a gateway to adventure, within minutes of town you can be hiking in the mountains, fishing in streams and lakes, and exploring Yellowstone National Park. We offer team members on-site housing in shared dorm-style rooms which include internet and utilities. Team members also receive one free daily meal and a 50% discount on additional meals. Team members also receive 30% off retail purchases.
Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.
Together, we're shaping the future of hospitality - come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
Part Time Hotel Front Desk Receptionist
Front Desk Coordinator Job In Bozeman, MT
pWe're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us.
The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction.
We are currently offering 3-4 shifts weekly which would include 7am-3pm and Noon-8pm availability.
If this sounds like you, apply today!/p
Lead Front Office Administrator
Front Desk Coordinator Job In Bozeman, MT
Job DescriptionWe are seeking a dependable and proactive Lead Front Office Administrator to join our team in a three-quarter time capacity. While this is not a management role, the individual in this position will be a key player in supporting front desk operations due to their consistent schedule and frequent presence at the front desk. The Lead Administrator will serve as a knowledgeable resource for other front office team members, help maintain workflows, and uphold the high standards of organization, professionalism, and efficiency that our front desk is known for. This position is perfect for outgoing, enthusiastic, customer service-oriented people. Our Front Office Administrators are ambassadors to our customers and must make a great first impression. Friendliness, professionalism and attention to detail are essential. Interested individuals must be available to work 25-30 hours/week including morning and early afternoon shifts (schedule may include set days or rotating shifts depending on team needs); candidates will only be considered if they are available to work consistently throughout summer months and continue into the school year.
Duties include but are not limited to:
Serve as the primary front office presence on regularly scheduled days
Maintain an organized, welcoming and professional front office environment
Greet customers in upbeat and positive manner
Manage incoming phone calls and emails, with responses in a timely manner
Provide program information to customers, assist in placement and registration of students into proper classes
Maintain accurate customer accounts including student enrollments, family information and financial transactions using Lone Mountain's class management software
Provide tours of the facility and answer inquiries
Communicate effectively with internal departments to ensure smooth operations
Basic sales transactions of concessions and pro-shop items & stocking of goods
Basic facility cleaning
Quality customer service
Attend training meetings as scheduled
Assist with special events/seasonal projects
Requirements:
Must enjoy working with children and families
Excellent interpersonal skills and upbeat personality with positive, solution-oriented attitude
Previous experience in office, sales, or reception position
Computer competence with email and G-Suite/Google applications
Ability to manage multiple projects in a fast-paced environment
Ability to work as a team and manage tasks independently
Make decisions in accordance with company policies and guidelines
Perform duties timely and accurately
Perform data entry and financial transactions accurately
Must be well-organized with outstanding attention to detail
Must have skills in setting priority and managing work pressures
Passion, Integrity & Energy
Must be physically able to lift up to 25 pounds and move over uneven surfaces and easily move up and down stairs.
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Hotel Front Desk Clerk - Bozeman
Front Desk Coordinator Job In Bozeman, MT
The Country Inn & Suites in Bozeman, MT is currently seeking friendly individuals who enjoy providing excellent guest service. The Front Desk associate’s primary responsibility is to ensure guest satisfaction by providing professional and courteous front desk service. The Front Desk Associate is also responsible for providing service that is efficient and effective as a means to maximize room revenue. Customer service experience is preferred, but not required.
We are hiring full-time and part-time front desk positions to help cover 7am-3pm and 3-11pm shifts, including weekend coverage.
SKILLS & KNOWLEDGE:
Must have the ability to provide professional and courteous guest service.
Must have good time management skills and the ability to work with minimal supervision.
Must have good organizational skills, the ability to multitask and strong attention to detail.
Must have the ability to understand and follow verbal/written instructions and communicate both verbally and in writing.
Must have the ability to maintain a positive and professional attitude when handling guest situations.
Must have a working knowledge of computers and basic math skills.
Customer service experience preferred, but not required.
ESSENTIAL FUNCTIONS:
Assists all guests in a professional and courteous manner.
Performs job duties and responsibilities in a cost-effective manner and within budgetary guidelines.
Greets guests and processes hotel registration and other transactions promptly while maintaining confidentiality of all guest information.
Stays current on hotel accommodations, services and local attractions in order to effectively assist guests.
Performs all guest accounting functions according to established hotel operating procedures to ensure all guest and house accounts are complete and accurate.
Adheres to all established credit and inventory control procedures to minimize exposure to loss of revenue.
Demonstrates the use of sales techniques to effectively sell the property, maximizing occupancy and average rate.
Professionally and competently operates the telephone system according to brand standards while using proper etiquette and appropriate greetings.
Receives and processes telephone and walk-in reservations accurately.
Monitors the printer and fax machine to ensure prompt attention is given to documents received.
Maintains the cleanliness of the lobby area and performs laundry duties as needed.
Removes snow from hotel main entrance and sidewalks as needed.
Acts as manager on duty in the absence of the General Manager and/or Guest Service Manager.
Understands and applies all hotel safety and security procedures as required to maintain a safe and secure environment for employees and guests.
Keeps supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so prompt corrective action can be taken.
Performs all other duties as assigned.
OTHER CONSIDERATIONS:
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position without compromising guest satisfaction or essential business functions.
The intent of this job description is not to state or imply that the duties listed are the only duties that will be performed by the individual in this position. Associates will be required to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor.
We offer flexible hours, competitive pay, bonus eligibility, annual performance based increases, hotel discounts, vacation pay, 401k and benefits to full-time associates after eligibility requirements have been met (free medical for employees and highly discounted for spouse/child/family).
Other opportunities are available. Apply today!
Candidates offered employment must submit to a background check and drug test.
We are an E-Verify participating employer.
EOE M/F/Vet/Disability
Office Coordinator II- Medical Group Admin (FT- 0.9 FTE, Day Shift)
Front Desk Coordinator Job In Bozeman, MT
The Office Coordinator II facilitates the efficient operation of the assigned department(s) by performing a variety of clerical and administrative tasks. Provides administrative support in a variety of functions to an individual, team, department, or other group in the organization. Collects, reviews and analyzes data, and prepares reports, charts, budgets and other presentation materials. Responds to or routes routine inquiries from external or internal sources with standard correspondence or other messaging. May schedule and coordinate appointments, meeting, travel, and other activities.
Minimum Qualifications:
Required
High School Diploma or Equivalent
1 year of administrative experience
Preferred
Essential Job Functions:
In addition to the essential functions of the job listed below, employees must have on-time completion of all required education as assigned per DNV requirements, Bozeman Health policy, and other registry requirements.
Performs clerical duties including typing, filing, and completion of simple forms.
Operates office machines including copiers, scanners, phone and voicemail systems, personal computers, and other standard office equipment.
May serve as the receptionist for the office, greeting patients, visitors, or staff.
Answers phones, directs calls to appropriate individuals, and prepares messages.
Copies, sorts, and files records related to office activities, business transactions, and other matters.
Prepares letters, memos, forms, and reports according to written or verbal instructions.
May sort incoming mail and delivers to appropriate department or individual; processes outgoing mail.
Maintains databases or filing systems either manually or electronically.
Manages calendars and schedules appointments.
May take on leadership role on team to direct office activities and functions to maintain efficiency and compliance with company policies.
Performs other related duties as assigned.
Knowledge, Skills, and Abilities
Demonstrates sound judgement, patience, and maintains a professional demeanor at all times.
Ability to work in a busy and stressful environment.
Strong interpersonal, verbal and written communication skills.
Ability to work varied shifts.
Computer applications, MS Office, EMR, internet applications and standard office equipment.
Detail oriented, organizational skills and the ability to prioritize.
Strong emotional intelligence, interpersonal and teamwork skills.
Physical Requirements
Lifting, Pushing, and Pulling: Lift 30 pounds of weight (pick up supplies, move equipment, etc.) Carry equipment/supplies.
Extended Hours: The role may involve working for extended periods, requiring sitting, walking, or standing for eight or more hours daily.
Flexible Schedule: The position may necessitate working beyond a standard 40-hour workweek, including weekends and after-hours shifts
On-Call Availability: On-call work may be required to respond promptly to organizational, patient, or employee needs
Effective Communication: Proficient in effective communication, both in person and through various technologies
Handling Challenging Situations: The role may involve dealing with upset individuals, requiring the ability to de-escalate situations and work effectively with frustrated patients, families, or employees
Repetitive Tasks: Ability to perform repetitive tasks as needed to fulfill job responsibilities
Exposures
Tasks Include Potential Exposure: Job tasks may involve exposure to:
Bloodborne pathogens, such as blood, bodily fluids, or tissues.
Radiation in settings where medical imaging procedures are performed
Various chemicals and medications used in healthcare settings. Job tasks may involve handling cleaning products, disinfectants, and other substances.
Infectious diseases due to contact with patients in areas that may have contagious illnesses
The above statements are intended to describe the general nature and level of work being performed by people assigned to the job classification. They are not to be construed as a contract of any type nor an exhaustive list of all job duties performed by individuals so classified.
77376000 Medical Group Admin
Patient Service Representative
Front Desk Coordinator Job In Bozeman, MT
The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. The PSR ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients.
**Essential Functions** .
+ Provides courteous and professional connections with patients over the phone, in person or via secure messaging. Resolves patient needs skills to ensure a superior customer experience by identifying and resolving patient needs related to patient intake and care.
+ Documents all phone calls accurately and completely in the electronic medical record (EMR).
+ Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations.
+ Registers patients over the phone or in person by confirming, entering, and/or updating all required demographic data on patient and guarantor on the registration system. Follows procedures when identifying patients.
+ Obtains copies of insurance cards, forms of ID, and signatures on all required forms. May verify information on appropriate accounts to determine insurance coordination of benefits, may include pre-certification/prior authorization .
+ Assists patients in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance. Proactively requests payments from patients on current and past medical services. Receives and processes those payments following appropriate procedures for handling payments.
+ Stays current on role/responsibilities, updates etc. which may include reviewing monthly email/newsletter, ambulatory epic dashboard, patient access, work ques, attend clinic/service line meetings, review emails each shift, etc. to ensure the highest standard of performance is achieved.
**Skills**
+ Professional etiquette and communication.
+ Collaboration / Teamwork
+ Confidentiality
+ Customer service
+ Resolving patient needs
+ Computer literacy
+ Time management
+ Critical thinking/situational awareness
+ Cash management
**Minimum Qualifications**
+ Six months of customer service experience involving interactions with customers.
+ Demonstrated basic computer skills involving word processing and data entry.
+ Professional manner and strong interpersonal and communication skills.
+ Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.
+ Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers.
**Preferred Qualifications**
+ One year of customer service experience involving interactions with customers in person and by phone.
+ Billing and collections experience.
+ Computer literacy in using electronic medical records (EMR) systems and other relevant software.
+ High school diploma or GED preferred.
+ Multilingual
**Physical Requirements:**
**Physical Requirements**
+ Ongoing need for caregivers to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
+ Frequent interactions with providers, colleagues, customers, patients/clients and visitors require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
+ Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
+ Position may require standing for long periods of time, lifting supplies
+ May assist patients into/out of the clinic.
**Location:**
Gallatin Clinic
**Work City:**
Bozeman
**Work State:**
Montana
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$17.34 - $22.54
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.