Head of Global Medical Affairs, Solid Tumors
Front Desk Coordinator Job 15 miles from Hingham
Job Title: Head of Global Medical Affairs, Solid Tumors
About the Job
Sanofi is a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions.
We are seeking an experienced and visionary leader to join our team as the Head of Global Medical Affairs for Solid Tumors. This role will be pivotal in shaping and driving our medical affairs strategy in the field of solid tumor oncology, ensuring scientific excellence, and improving patient outcomes globally.
We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world.
Main Responsibilities:
Strategic Leadership:
Develop and implement the global medical affairs strategy for the solid tumors portfolio
Collaborate closely with R&D to optimize development plans and evidence generation
Partner with Specialty Care Franchises to deliver outstanding product launches
Contribute to innovation and building a sustainable and best-in-class solid tumors pipeline
Scientific Engagement:
Drive scientific engagement with key external stakeholders, including thought leaders, healthcare professionals, and patient advocacy groups
Ensure a deep understanding of patient and customer needs in the solid tumors space
Lead the development and execution of medical communication strategies
Team Leadership:
Build and lead an innovative, agile, and diverse global medical affairs team
Currently has a team of 2 direct reports
Foster a culture of excellence, collaboration, and continuous learning
Develop and mentor talent within the organization
Cross-functional Collaboration:
Work closely with clinical development, regulatory affairs, market access, and commercial teams to align strategies and maximize the impact of our solid tumors portfolio
Contribute to global brand planning and lifecycle management
Medical Excellence:
Ensure the highest standards of medical and scientific integrity in all activities
Oversee the generation of high-quality scientific evidence to support our products
Stay abreast of the latest developments in solid tumor oncology and translate them into actionable insights for the organization
About You
Qualifications:
Advanced degree in a scientific or medical field (MD, PharmD, PhD, or equivalent) required.
Specialization in oncology is preferred, Previous experience in both Lung and GI cancers
Minimum of 10 years of experience in the pharmaceutical industry, with at least 5 years in senior medical affairs roles
Extensive knowledge and experience in solid tumor oncology
Proven track record of developing and implementing successful medical affairs strategies
Strong leadership skills with the ability to build and motivate high-performing teams
Excellent communication and interpersonal skills, with the ability to engage effectively with both internal and external stakeholders
Experience in global roles and managing diverse, multicultural teams
Demonstrated ability to drive innovation and adapt to a rapidly changing healthcare environment
Location
This position will be based in Cambridge, MA or Bridgewater, NJ
30-40% of frequent global travel required.
Why Choose Us?
Bring the miracles of science to life alongside a supportive, future-focused team.
Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention, and wellness programs and at least 14 weeks’ gender-neutral parental leave.
Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.
#GD-SG
#LI-GZ
#LI-Hybrid
#vhd
All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.
Patient Care Coordinator - Auburn, MA
Front Desk Coordinator Job 49 miles from Hingham
$1,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Reliant Medical Group - Gastroenterology (Check-In/Check-Out) has an immediate opening for a friendly, patient focused and detailed-oriented Patient Care Coordinator join our team. The Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service, and adhere to Lean processes. Supports the teams in meeting financial, clinical, and service goals.
Schedule: Monday-Friday, 8:30am-5pm EST
Location: 4 Brotherton Way, Auburn, MA
Primary Responsibilities:
Verifies, re-verifies, and authorizes patient insurance coverage and eligibility utilizing computer-based patient registration/scheduling system. Verifies and updates demographic, insurance, and other patient information. Generates and tracks patient encounter forms. Reviews patient encounter forms for completeness and resolves any discrepancies. Batches encounter forms and submit to appropriate billing area
Receives and addresses patient-care related telephone calls. Provides routine information on procedures and standard policies, refers matters to appropriate person within department/site
Identifies problem related priorities, and responds to emergency needs by contacting/interrupting physician/provider within guidelines
Resolves patients' questions regarding clinic schedules and billing concerns; handles inquiries for prescription refills, reschedules appointments, etc.
Documents appropriate information in computer system. Prepares patient charts. Ensures completeness by locating test results, reminding patients of appointments, including appropriate forms, etc., for patient appointments
Updates and maintains Telephone Message System (TMS) in computer system. Follows through on requests. Distributes messages to appropriate provider or others for appropriate action
Enters new referrals or ensures that existing referral numbers are linked in the system to ensure managed care requirements
Provides patient education regarding managed care plans and referral process. Answers patients' referral questions, concerns, etc. Provides patient with available options
Works collaboratively with primary care practices, patients, and specialty practices to process outgoing referrals prior to scheduled visits. Follows up with practices that do not issue a referral or obtain referral on a timely basis
Interfaces with staff, providers, and patients regarding denied referrals. Documents information and assists with alternate plan of care, if needed
Completes and maintains patient schedules. Schedules and coordinates patient visits, medical procedures for both inpatients and outpatients. Communicates with patients regarding all information related to scheduled appointments
Notifies providers, patients and others of changes such as new scheduling, re-scheduling, no-show, emergency appointments and add-ons
Maintains recall lists and communicates with patients as appropriate
May inform nursing staff or others of laboratory and diagnostic study results
May process standard and non-standard business office administrative paperwork, such as employee time sheets, etc. Follows-up with personnel outside the medical office to expedite timely action and alleviate, or report delays as appropriate
Provides guidance to departmental personnel in medical office on administrative policies and procedures
Complies with health and safety requirements and with regulatory agencies such as DPH, etc.
Complies with established departmental policies, procedures and objectives
Enhances professional growth and development through educational programs, seminars, etc.
Attends a variety of meetings, conferences, and seminars as required or directed
Regular, reliable and predictable attendance is required
Performs other similar and related duties as required or directed
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
More information can be downloaded at: *************************
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED (or higher)
1+ years of healthcare, customer service, and/or administrative experience
Access to reliable transportation and valid US driver's license
Preferred Qualifications:
Additional specialized medical secretarial/medical office training
Superior customer service skills, including the ability to multi-task and resolve patient concerns in a timely manner
Ability to think critically and exercise sound judgment
Excellent communication, interpersonal and organizational skills
Familiarity with various software applications such as Microsoft Word, Outlook, Excel, etc.
EPIC experience
**PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.
The salary range for this role is $16.88 to $33.22 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
Personal Care Specialist-Vietnamese or Khmer speaking preferred
Front Desk Coordinator Job 36 miles from Hingham
Job Description
with excellent benefits!
The Personal Care Specialist serves as a member of the PACE Interdisciplinary Team. Under the direction of a licensed nurse, incumbent participates in all aspects of the planning, implementation and evaluation of personal care and safety for the participants at the ADH and in the community. This is a full-time position, Monday- Friday 8-4 position; no nights, weekends or holidays!
Responsibilities:
Assists participants with all aspects of personal care at the site, and in the community, as directed.
Assists with meals at the site, including 1:1 feedings. Follows all diet and fluid restrictions, and encourages diet compliance.
Assists Nursing with specimen collections, oxygen and vital sign monitoring.
Reports all medical complaints/changes (participant’s physical, cognitive and/or functional status) to the primary nurse.
Serves as an escort for medical, and other pertinent appointments as needed.
Performs all tasks as indicated on daily assignment.
Restocks supplies and monitors the cleanliness of exam rooms, bathrooms, kitchen and supply closets.
Sanitizes tables, chairs, water cooler, exam tables, etc.
Assist with activities, special projects, and therapeutic 1:1.
Performs vital signs and transfers participants safely.
Completes required trainings timely and attends monthly meetings and trainings as required.
Adheres to all policies and procedures.
Maintains and attend CPR training as required.
Ability to pass a fit test. Position requires mask where seal is critical. Incumbent is required to not have facial hair that interferes with a tight seal of the respirator.
Performs other duties, as required.
Qualifications:
High School diploma or equivalent preferred.
HHA certification or equivalent.
Minimum one (1) year of experience with the geriatric population.
Ability to relate well to elders and anticipate their needs.
Ability to perform vital signs, lifting of participants for transfer, and communication of participant changes.
Effective communication, verbal and written.
Consistently works in a positive and cooperative manner with team.
Intermediate Microsoft computer skills preferred.
Frequent local travel
Vietnamese or Khmer speaking preferred
Covid vaccine required.
Vietnamese or Khmer speaking preferred.
Covid vaccine required.
Benefits:
Health insurance
Dental insurance
Vision insurance
Paid time off
Retirement plan
Supplemental benefits
EEO Statement
Element Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability.
Element Care is committed to valuing diversity and contributing to an inclusive working environment.
PI4cbf9e9bc284-25***********9
Practice Coordinator
Front Desk Coordinator Job 47 miles from Hingham
About Us
One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.
In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.
The Opportunity
As we continue to expand and transform the primary care experience, we're looking for a Practice Coordinator to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! As a Practice Coordinator at One Medical, you will be the onsite lead and support your practice team members in delivering the highest quality and best experience to our patients. You will be responsible for championing best practices with our patients and team members to ensure the practice runs smoothly with a focus on operational excellence, active daily management, scheduling, inventory management, and facilities management. The Practice Coordinator is the subject matter expert on workflows and processes and serves as the practice team's main point of contact for daily clinical operational oversight. You will motivate, support, and under direction of your Operations Manager, provide direction, and coach your teammates to ensure consistent high performance of the practice and support your team through change and growth.
You are proficient in the art of customer-service, support roles, administrative work, and motivating a team or peers, especially through times of change. You are skilled in nuanced patient communication with an emphasis on consistent high quality patient-centered experiences, and foster open communication with team members. You are currently looking for your next opportunity to support and lead a team at an organization that is transforming healthcare. If this sounds like you, we would love to connect.
What you'll likely work on:
Ensure operational readiness of the practice through regular team check ins, review of staffing, monitoring of task queues, adherence to standard work, and conducting end of month practice operations such as publishing shift schedules for both administrative and clinical team members
Provide team support and leadership through training, coaching, and mentoring of team members and team recognition
Drive performance improvement though active daily management, including office huddle facilitation and monitoring performance metrics
Perform inventory management including ordering and receiving supplies, expiration tracking, waste minimization, and completing counts
Support the financial health of the practice through office budget review and managing copay and revenue cycle
Monitor and own Net Promoter Score (NPS) responses and respond to service recovery cases, escalating to the Operations Manager as needed
In partnership with with Clinical Leadership and the Operations Manager, support quality health outcomes, patient safety, regulatory compliance, and implement improvement initiatives to manage population health
Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, and strong knowledge of billing and insurance
All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectation, perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, and supporting facility, security, and IT requests as encountered
Clinical duties may include providing best in class venipuncture services on a population ranging from pediatrics to geriatrics, and performing and assisting with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
What you'll need:
At least 1 year of experience in a supervisory or lead role in high touch customer service or patient facing healthcare
Proven ability to foster strong, collaborative team-dynamics that ensure a supportive and engaged team culture
Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams
Strong written and verbal communication skills
Successful completion of One Medical clinical training and state required education and/or certifications within first six months of employment (One Medical sponsored)
Relevant experience as a Medical Assistant or Phlebotomist preferred; those without experience are encouraged to apply (training is provided)
Proven track record of leading successful change management and process improvement efforts preferred
Experience in healthcare, with a solid understanding of billing and insurance, is preferred
Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods.
Competitive salary: starts at $26.50 per hour
This is a full-time role, working 40 hours per week, based in-person with our team and patients at offices in Hyannis, MA at one of our offices presently focused on our Senior Health member population (age 65+). 8 hour shifts will be scheduled Monday-Friday generally between 7:30a-7:00p.
One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire:
Taking care of you today
Paid sabbatical for every five years of service
Free One Medical memberships for yourself, your friends and family
Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues
Competitive Medical, Dental and Vision plans
Pre-Tax commuter benefits
PTO cash outs - Option to cash out up to 40 accrued hours per year
Protecting your future for you and your family
401K match
Credit towards emergency childcare
Company paid maternity and paternity leave
Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance
In addition to the comprehensive benefits package outlined above, practicing clinicians also receive
Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%.
UpToDate Subscription - An evidence-based clinical research tool
Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education
Rounds - Providers end patient care one hour early each week to participate in this shared learning experience
Discounted rate to attend One Medical's Annual REAL primary care conference
One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.
One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.
Talent Acquisition Scheduler
Front Desk Coordinator Job 10 miles from Hingham
Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Talent Acquisition Scheduler to work in Boston, MA; Merrimack, NH or Covington, KY! is $26/hour.
The Team
The Talent Acquisition Scheduler schedules interviews for internal candidates who are looking of their next career move at Fidelity as well as external candidates who are looking to join the company. Schedulers interact closely with candidates, Talent Acquisition Partners, interview teams, hiring managers and administrative assistants and are expected to ensure interviews are scheduled quickly and seamlessly. The Schedulers are working in a fast-paced environment yet are passionate about providing an outstanding candidate experience during the interview phase of the hiring process.
The Expertise and Skills You Bring
1-3 years of work experience in a human resource, operations, administrative, education, or customer service role
You possess extraordinary organization and customer service skills
You demonstrate superb, professional communication skills
Ability to multi-task and adjust to a fast-paced, virtual, and in-person environment with constantly changing schedules
You have incredible attention to detail and outstanding time management skills
Excellent influencing skills to offer creative solutions in complex situations
Experience with fostering partnerships that create productive and effective relationships
Proven ability to prioritize work and operate effectively
Eager to take initiative and embrace uncertainties
Strong technical skills (example: Teams, Outlook, PowerPoint, SharePoint, and Zoom Video)
The Value You Deliver
Performing complex logistical scheduling ensuring the interview phase of the recruitment life cycle is an exceptional experience for Fidelity candidates
Scheduling internal and external candidate interviews with hiring managers and interview teams by leveraging the Workday Recruiting platform
Securing candidate interview space for in-person interviews and leveraging Zoom for video interviews
Managing interview schedule changes in a timely and efficient manner with appropriate notification to all parties
Partner with Scheduling peers to provide interview scheduling support as volumes fluctuate
Providing outstanding service and creating positive interactions with candidates, hiring managers and interview teams throughout the entire interview scheduling process
Maintaining data accuracy within Workday Recruiting when scheduling interviews
Utilizing our texting system to connect with candidates in real-time regarding interview details
Partner with the travel agency and coordinate travel for candidate interviews
Front Desk/ Receptionist
Front Desk Coordinator Job 15 miles from Hingham
• Receiving/Directing visitors • Operate multiple phone lines • Maintain a neat and presentable reception area • Coordinate daily meeting room set-up/break-down based on Outlook • Assist with catering orders for internal functions/meetings • Assist with office supply orders
• Assist with shipping/receiving as needed
• Prep outgoing FedEx labels online as needed
• Perform facilities support as needed
• Work with building security and visitor access
• Typing, filing, sorting, mail/faxing and research duties
Human Resources
• Distribute daily interview schedules and resumes
• Welcome interviewers/offer hot or cold beverages
• Administer proper release forms before candidate starts email
• Work with recruiters on booking travel/hotel for out of town candidates
• Schedule lunch meetings for appropriate interviews
• File resumes, schedules and NDA
• Assist with the preparation of new hire packets
Skill Requirements:
• Excellent written and verbal skills.
• Detail oriented, computer literate, excellent communication and interaction skills.
• Ability to use Microsoft Excel, Word, PowerPoint and Outlook
• Ability to work independently and meet goals/objectives with minimal supervision.
• Self-starter, intuitive and perceptive.
• Positive attitude and professional image
Additional Information
To discuss on this opportunity feel free to reach
Raghu Varun
Call on
************
or email your resume to
************************
Front Desk Coordinator - Jimmy Fund Clinic
Front Desk Coordinator Job 10 miles from Hingham
The Jimmy Fund Front Desk Clinic Coordinator reports to the Scheduling Supervisor in pediatrics and is responsible for timely completion and accuracy of assigned daily tasks. These functions include, but are not limited to, staffing the Jimmy Fund Clinic Front desk, liaising among patients/families/providers/leadership; utilizing institutional and technical knowledge to properly triage patient and provider requests, collecting demographic and insurance information, and insurance eligibility and benefit verification at the Dana-Farber Cancer Institute and its partnering facilities, as applicable.
This position will require being 100% onsite weekly, Monday - Friday.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
Responsibilities
Front Desk Operations:
* Performs front desk check in and check out functions.
* Daily EPIC use, providing bracelet, itinerary, and RTLS badge assignments.
* Effectively communicating with patients and families and working with interpreter services as necessary.
* Triaging issues as they arise, and opening IT tickets as needed.
* Daily end of day printing (Alpha lists, staff daily, ONN Snapboard) from Epic.
* Cleaning and collecting RTLS badges.
* Uploading Urgent Consents to appropriate concord fax inbox and ensuring urgent consents are in the medical records bin for collection.
* Coordinating with the scheduling teams for any scheduling related questions that arise or updated itinerary distribution.
* Maintaining consult room assignments and utilization.
* Daily administrative tasks (filing, supply inventory, etc.).
* Managing the parking passes and coordinating excel worksheets.
* Serving as possible weekend backup coverage as needed
Emergency Response:
* Recognizes emergencies and appropriately responds using standard operating procedures.
Patient Registration/Insurance:
* Collects and accurately documents patient demographic, financial, and other relevant personal information into the hospital information system.
* Updates insurance information into EPIC
* Escalates patients with insurance, prior authorization or other billing concerns as needed for Financial Counselor intervention.
* Confirms, updates patient demographic, financial, and other relevant personal information into the hospital information system.
* Updates changes to patient insurance and/or demographic information as needed.
* Documents daily activities in a timely, thorough, and accurate manner into the hospital information system.
Patient Experience:
* Delivers outstanding customer service to internal and external customers.
* Timely, accurately and curiously responds to the needs of internal and external customers.
* Ability to deescalate patient grievances, and maintain customer service standards, and involve floor leadership as necessary.
* Performs front desk check-in and check-out functions (may defer complicated scheduling to Clinical Administrative Support Specialists as needed).
* Obtains detailed clinical information face-to-face, by telephone or electronically.
* Serving as a resource for patient and families and answering wayfinding questions for lost families.
* Making copies of hand outs, lunch menus, etc and completing lunch orders for families.
Regulatory Compliance and Quality Improvement:
* Compliance with DFCI policies and procedures
* Understanding their role and responsibility in obtaining successful Joint Commission accreditation
* HIPPA regulation compliance
* Completion of assigned AEU and Health Stream competencies
* Executes registration related processes including: Partners Patient Gateway Enrollment, MASS HiWay, Medicare Secondary Patient Questionnaire (MSPQ), Massachusetts Medical Orders for Life-Sustaining Treatment (MOLST), and Release of Patient Information.
* Actively participates and provides constructive feedback on quality improvement projects.
Information Technology:
* Maintains a level of competency in all systems including: Epic, Real Time Locating System (RTLS), Outlook
* Actively engaged in system upgrades and effected operational changes.
* Distribution, maintenance, after-use cleaning, and technical troubleshooting issues of patient-use iPads.
* Opening help desk tickets as needed and navigating IT issues with the support of the Scheduling Leads and others.
Qualifications
* High school diploma required; Bachelor's degree preferred.
* No experience required; experience working in a customer service setting preferred.
* Proficiency in technology and complex computer systems required.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
* Excellent verbal and written communication skills
* Working knowledge of computers and technology
* Excellent customer service
* Ability to function as an integral member of the team
* Strong organizational skills with the ability to multi-task
* Strong problem solving and critical thinking skills
* Demonstrated flexibility and ability to take on additional responsibilities as situations require
* Ability to adapt to ever-changing environment
SUPERVISORY RESPONSIBILITIES: None
PATIENT CONTACT: Yes, Pediatric
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
EEOC Poster
Medical Office Receptionist
Front Desk Coordinator Job 16 miles from Hingham
Job Description
Duties Include:
Greeting patients and visitors in a prompt, courteous and helpful manner
Check-in patients, collect co-pays, verify and update demographic and insurance information
Booking, coordinating and rescheduling patient appointments
Monitor daily appointment reminder reports and make changes to schedule
Conduct daily insurance eligibility check
Check-out patients, schedule return appointments
Maintain and update current information on daily physician's schedules
Answer telephone, screen calls, take messages and provide general information
Perform call center duties as assigned
Direct patients in filling out record requests and transfer forms
Monitor and maintain the orderliness of the waiting areas
Attend meetings as required
Perform related work as required
Typical Working Conditions: Work is performed in the reception area. Involves frequent telephone and personal contact with patients. Work may be stressful at times. Interaction with others is constant.
Knowledge, Skills and Abilities: Knowledge of business office procedures. Skill in operating a computer, photocopier and fax machine. Skill in greeting patients and answering the telephone in a pleasant and helpful manner. Ability to speak clearly and concisely. Ability to read, understand and follow oral and written instruction. Ability to sort and file materials correctly by alphabetic or numeric systems. Ability to establish and maintain effective working relationships with patients, employees and the public.
Education: Minimum High School graduation with one year of medical office experience.
Job Type: Full-time
Salary: Up to $23.00 per hour
Benefits:
401(k)
Health insurance
Life insurance
Paid time off
Vision insurance
Dental reimbursement
Healthcare setting:
Private practice
Medical specialties:
Ophthalmology
Schedule:
8 hour shift
Holidays
Monday to Friday
Weekend (as needed)
Education:
High school or equivalent (Preferred)
Experience:
Customer Service: 1 year (Preferred)
Computer Skills: 1 year (Preferred)
Work Location: In person
Job Type: Full-time
Expected hours: 32 - 40 per week
Dental Practice Front Office Coordinator.
Front Desk Coordinator Job 48 miles from Hingham
A well-established family dental practice is offering an exciting opportunity for Dental Practice Front Office Coordinator. We are a friendly team of professionals and are seeking a team player with outstanding communication skills , self-motivated, organized, efficient with the ability to handle the daily schedule with a positive attitude. Candidate must be articulate, people-oriented, and able to attend to details.
Hours at this time are: Monday 8-5, Tuesday 10-7; Wednesday 8-1, Thursday 8-5; alternate Fridays and Saturdays 8-1.
Responsibilities include : patient scheduling, general business accounting, efficient communication with patients. Computer skills and a Strong background in Dental Insurance breakdown of benefits, co-insurances, deductibles, billing and collections.
Treatment plan presentation experience is preferred.
Knowledge of Eaglesoft software is a plus.
Experience in Dental Field is REQUIRED
Job Location: Pepperell, MA
Salary: negotiable, based on the experience.
Please send us a cover letter and your resume today! We look forward to hearing from you! Compensation: $22.00 - $30.00 per hour
About Us At Pearl Dental Center, we offer comprehensive family and cosmetic dentistry in our Pepperell office. Our philosophy is rendering the highest quality dental care for everyone in the family to achieve optimal oral health which is very important for overall well being. Our goal is to provide thorough and compassionate dental care for our patients of all ages with an emphasis on patient education and preventive dentistry.
Front Office Coordinator
Front Desk Coordinator Job 21 miles from Hingham
Site: The Spaulding Rehabilitation Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under close to general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department.
Does this position require Patient Care? No
Essential Functions
* Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
* Make patient appointments and maintain appointment records.
* Greet and assist patients.
* Answer telephones, assist callers with routine inquiries, and schedule appointments.
* File materials in patient folders, and print appointment schedules.
* Process patient billing forms and scan documents to patient medical record/LMR.
* Call for patient medical records and laboratory test results.
* Open and distribute mail or faxes.
* Type forms, records, schedules, memos, etc., as directed.
* May be required to accept co-payments.
* Handles, screens and/or takes messages related to prior authorizations, referrals, and verify registrations for accuracy.
* May monitor patients in waiting room and responds to any needs for information.
* Assists in patient flow processes.
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Experience
healthcare office experience 0-1 year required
Knowledge, Skills and Abilities
* Basic Proficiency with all Office Suite.
* Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.
* Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.
* Communicating effectively in writing as appropriate for the needs of the audience and Talking to others to convey information effectively.
* Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
* Managing one's own time and the time of others.
* Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.
Additional Job Details (if applicable)
Physical Requirements
* Standing Occasionally (3-33%)
* Walking Occasionally (3-33%)
* Sitting Constantly (67-100%)
* Lifting Occasionally (3-33%) 20lbs - 35lbs
* Carrying Occasionally (3-33%) 20lbs - 35lbs
* Pushing Rarely (Less than 2%)
* Pulling Rarely (Less than 2%)
* Climbing Rarely (Less than 2%)
* Balancing Occasionally (3-33%)
* Stooping Occasionally (3-33%)
* Kneeling Rarely (Less than 2%)
* Crouching Rarely (Less than 2%)
* Crawling Rarely (Less than 2%)
* Reaching Occasionally (3-33%)
* Gross Manipulation (Handling) Constantly (67-100%)
* Fine Manipulation (Fingering) Frequently (34-66%)
* Feeling Constantly (67-100%)
* Foot Use Rarely (Less than 2%)
* Vision - Far Constantly (67-100%)
* Vision - Near Constantly (67-100%)
* Talking Constantly (67-100%)
* Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
22 Patriot Place
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
EEO Statement:
The Spaulding Rehabilitation Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Dental Front Office Coordinator
Front Desk Coordinator Job 26 miles from Hingham
Wayland Dental proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will thrive in an efficient office environment alongside an exceptional, well-trained, highly motivated dental team where you can expand your knowledge and career. We welcome you to join us if you are drawn to working in a clinically- focused, patient-centric, fully digital dental office. Apply today and be part of our exciting journey!
Overview
We are looking for a motivated, resourceful, customer-driven individual to join our team as a Front Office Coordinator. This position serves as a welcoming presence to all patients, vendors, and guests while offering day-to-day expertise in practice-level functions. This role is provided direction and responsibility for various administrative and clinical tasks daily and is assigned those responsibilities by the Practice Leader.
Schedule : Mon 7:30am-6pm, Tues, Wed, Thurs 7:30am-5pm, Fri 7:30am-3pm
Duties/Responsibilities
Maintain meticulous records to ensure all provider, insurance, and patient accounts are recorded and posted correctly.
Schedule and confirm patient appointments to maximize the provider schedules.
Present treatment plans and financial responsibilities effectively to patients.
Address patient concerns while remaining calm, effective, and even-tempered in high-pressure circumstances.
Maintain a positive and professional image, both individually and within the workspace.
Consistently meet the expectations and responsibilities of the Practice Leader and practice needs.
Assist and support clinical team as needed in areas such as set up/break down of dental operatory and instrument sterilization.
Other assigned duties and responsibilities per management.
Required Skills/Abilities
Dental office experience preferred.
Eaglesoft experience strongly preferred.
Excellent oral and written communication skills.
Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.
Facility with Microsoft Office and dental practice management software.
Positively contribute to a respectful and collaborative working environment with coworkers.
Facilitate patient comfort, care, and satisfaction consistently.
Willingness to advance skills through continuing education opportunities.
Present to work during scheduled shifts.
Education and Experience
High School Degree.
Prior front desk experience in a medical or dental office.
People management or staff/ project coordination experience.
Physical Requirements
Prolonged periods sitting at a desk and working on a computer.
Prolonged periods of periods of standing and bending.
Must be able to lift
Benefits for Full-Time Employees*
PTO, paid holidays, office closure days
Medical
Vision
Dental allowance
Uniform allowance, as needed
401(k) Eligibility
And many more!
*Benefits are subject to change and eligibility*
Our Mission & Values: To make the teams, patients, and practices we support healthier and happier.
Patient Experience Representative I - Weymouth (onsite)
Front Desk Coordinator Job 3 miles from Hingham
* PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal applicants) is 100% onsite in Weymouth. Required Schedule: Monday - Friday 8:30am - 5pm
Works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Demonstrates interest in and ability to departmental and organizational initiatives & projects with a focus on continuous process improvement. Performs various administrative functions requiring basic knowledge of programs and services. Provides positive and effective customer service that supports departmental and hospital operations.
Key Responsibilities:
* Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues
* Greets, screens, directs, and registers patients; enrolls patients and caregivers in the patient portal
* Collaborates with referring providers and practices to manage complex patient issues; may rotate in call centers
* Schedules patient encounters and procedures under supervision; monitors daily schedules and coordinates flow to optimize patient experience
* Prepares for and attends shift handoffs and team huddles
* Collects patient vitals (e.g., height, weight, temperature) and completes questionnaires in EMR as needed
* Prepares examination rooms, assists patients, and ensures routine forms are ready for appointments
* Collects and processes patient demographics, insurance/payment, referral info, and clinical documentation; obtains authorizations and verifications
* Collects co-payments, reconciles deposits, and provides accurate records in hospital systems
* Transcribes treatment and billing data; communicates with other departments for clinical and administrative services
* Answers, screens, and routes calls; triages urgent calls and initiates emergency services when required
* Maintains calendars, schedules meetings/events, and supports logistics for departmental programs and presentations
* Provides general clerical support, including organizing documents, processing mail, photocopying, and handling records
* Processes prescription refills, letters, and external requests
* Uses office and hospital systems (e.g., Microsoft Office, scheduling, billing applications) efficiently
* Participates in process improvement initiatives and supports internal changes to systems and procedures
Minimum Qualifications
Education:
* High School Diploma/ GED
Experience:
* No healthcare experience required - Basic customer service and computer skills.
* Makes use of customer service knowledge to assist patients and families in resolving problems.
* Conveys a positive demeanor when interacting with patients, families, and coworkers.
* Ability to communicate in a clear, effective manner both orally and in writing and demonstrate empathy in difficult personal situations.
* Ability to work with diverse internal and external constituencies.
* Demonstrates the ability to pay attention to detail and accuracy.
BCH offers competitive compensation and unmatched benefits, including a flexible schedule, affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, and discounted rates on T-passes.
Front Desk Office Coordinator
Front Desk Coordinator Job 15 miles from Hingham
Job DescriptionDescription:
Established in 1972, Dermatology Associates of Concord is a leading Physician-owned dermatology practice dedicated to providing exceptional care to our patients. The practice consists of 14 providers and has offices in Concord, Cambridge, and Waltham. We specialize in both medical and cosmetic dermatology, offering a comprehensive range of services to meet the diverse needs of our community. Our team of dedicated staff work collaboratively to offer personalized treatment in a welcoming and patient-centered environment. Our commitment to excellence, innovation, and patient satisfaction has established us as a trusted leader in dermatologic care.
Our Office Coordinators play an essential role in the daily operations of our practice. The ideal candidate will be organized, proactive and focused on ensuring a smooth and efficient clinic.
Responsibilities include:
Greeting patients and visitors with courtesy and respect. Monitoring and supporting patients entering and leaving the practice.
Performing check-in, check-out, registration, scheduling and verification duties for patients. Taking accurate information from patients and maintaining confidentiality.
Monitoring clinic flow and proactively solving issues that impact patient flow through the clinic. Acting as a liaison between patients and staff when needed.
Maintaining a clean, welcoming and calming environment of the check-in and waiting room areas.
Must be able to travel to other locations as assigned.
Minimum qualifications:
High School diploma or equivalent
1-3 years of related work experience
Experience with computer software systems, such as Microsoft Office
Preferred qualifications
Medical office experience preferred
Requirements:
Front Desk Cashier/Receptionist
Front Desk Coordinator Job 44 miles from Hingham
The Front Desk Cashier/Receptionist at Tasca Automotive Group is the first point of contact for customers, visitors, and clients. This role involves managing front desk operations, including greeting customers, handling financial transactions, answering phone calls, and providing administrative support. The ideal candidate should possess excellent communication skills, maintain a professional demeanor, and have the ability to manage multiple tasks efficiently in a dynamic environment.
Welcome customers, visitors, and clients with a friendly and professional demeanor.
* Process cash, credit card, and check transactions accurately and manage daily cash handling procedures, including balancing receipts.
* Answer and direct incoming phone calls to the appropriate department or individual, and take detailed messages when necessary.
* Assist with scheduling appointments, including service visits, meetings, and customer follow-ups.
* Maintain a clean, organized, and welcoming front desk and reception area.
* Respond to customer inquiries and provide information about the dealership's services and promotions.
* Handle incoming and outgoing mail, packages, and deliveries.
* Perform various administrative tasks such as filing, data entry, and managing records.
* Coordinate with various departments to ensure a seamless and positive customer experience.
* Maintain confidentiality of sensitive customer and company information.
* Assist with inventory and ordering of office supplies.
* High school diploma or equivalent required.
* Previous experience in a receptionist, cashier, or similar customer service role is preferred.
* Strong customer service skills with a friendly, approachable, and professional demeanor.
* Excellent verbal and written communication skills.
* Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with dealership management software.
* Strong organizational skills with a keen attention to detail.
* Ability to multitask and manage time effectively in a fast-paced environment.
* Professional appearance and conduct.
* Flexibility to work varied hours, including evenings and weekends, as needed.
Working Conditions:
This role is primarily based in a dealership or office setting. Requires prolonged periods of sitting and occasional light lifting. Must be comfortable engaging with the public and handling financial transactions.
Principal Specialist Scheduling, Production Control
Front Desk Coordinator Job 32 miles from Hingham
Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Security Clearance:
DoD Clearance: Secret
Job Description
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.
Raytheon has an opening for a Production Control independent contributor at our Andover, MA facility within the Mission Components value stream. The successful candidate has experience with Material Requirements Planning (MRP) systems in a manufacturing environment and utilizes data-driven decision making to enable effective material and workforce forecasting. This role requires successful daily interaction with cross functional teams, programs, and business units to maintain and meet organizational goals and objectives. These groups include program, planning, production control, operations, quality, and manufacturing/test/design engineering. You will be responsible for creating and maintaining execution plans to meet critical customer deadlines with supply chain strategies and financial targets.
What You Will Do
* Managing a high visibility, high mix area
* Material Availability Analysis, Tracking, and Reporting. Manage Kit Readiness including working with cross-functional team in BOM, Material Master, Process Engineering, Operations, and Document Control
* Provide production floor support including replacement part management, shop floor material staging, Work in Progress (WIP) movement through shared resource areas, completion of units in shop floor and MRP system, delivery to next step (inventory or shipment), and meeting MRP schedule.
* This will be an onsite role in our Andover, MA location.
Qualifications You Must Have
* Typically requires a Bachelor's and 5 years prior relevant experience, or an Advance Degree in a related field and a minimum of 3 years' experience.
* Experience to include planning, scheduling, production control, supply chain, manufacturing, operations, relevant finance, project management and/or a related field.
* Experience with Office 365
Qualifications We Prefer
* Experience with Government Furnish and Customer Furnished Material
* Experience with MRP, SAP PRISM
* Experience in Material and Inventory Control-type systems such as Kanban, SMI, Continuous Flow Manufacturing
* Experience utilizing lean manufacturing concepts
* Experience with MS Office (Word, Excel, Power Point and Outlook/Skype
What We Offer
* Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
Learn More & Apply Now!
* Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Front Desk (Fall River)
Front Desk Coordinator Job 37 miles from Hingham
Job DescriptionThe Role: Dental Dreams LLC in Fall River, MA, is now hiring Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service.
Who Are We: Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
The Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with an emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Minimum one year of experience in a recent job. - Required
Customer Service experience
Receptionist Experience
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
Scheduling Access Specialist, Medical Clinic (Falmouth) (Per Diem)
Front Desk Coordinator Job 46 miles from Hingham
divol lispan style="font-size\:16px;"span style="font-family\:Arial,Helvetica,sans-serif;"span style="line-height\:normal"Primary contact for patient access for patients and other departments./span/span/span/li lispan style="font-size\:16px;"span style="font-family\:Arial,Helvetica,sans-serif;"span style="line-height\:normal"Maintains provider schedules to achieve productivity targets, patient access and provider flow./span/span/span/li
lispan style="font-size\:16px;"span style="font-family\:Arial,Helvetica,sans-serif;"span style="line-height\:normal"Attends monthly team meeting with physicians and nurses to offer suggestions and guidance regarding patient access and the schedule./span/span/span/li
lispan style="font-size\:16px;"span style="font-family\:Arial,Helvetica,sans-serif;"span style="line-height\:normal"Manages the schedule during transition to new models of care when applicable. /span/span/span/li
lispan style="font-size\:16px;"span style="font-family\:Arial,Helvetica,sans-serif;"span style="line-height\:normal"Monitors physician's panel and contacts patients who are past due for appointments. /span/span/span/li
lispan style="font-size\:16px;"span style="font-family\:Arial,Helvetica,sans-serif;"span style="line-height\:normal"Tracks patients who were seen in Emergency Department or Urgent Care and contacts them to offer a follow up appointment./span/span/span/li
lispan style="font-size\:16px;"span style="font-family\:Arial,Helvetica,sans-serif;"span style="line-height\:normal"Schedule patient appointments and/or consult requests in person or by telephone in the electronic medical record system in accordance to department scheduling protocols. /span/span/span/li
lispan style="font-size\:16px;"span style="font-family\:Arial,Helvetica,sans-serif;"span style="line-height\:normal;"Answers the phone in a timely, polite and professional manner, in three rings or less, directs calls to appropriate persons and takes accurate messages within the electronic medical record/span/span/span/li
lispan style="font-size\:16px;"span style="font-family\:Arial,Helvetica,sans-serif;"span style="line-height\:normal;"Obtains accurate and proper information when scheduling appointments, including updated demographics and insurance/payer information/span/span/span/li
lispan style="font-size\:16px;"span style="font-family\:Arial,Helvetica,sans-serif;"span style="line-height\:normal;"Reschedules patient appointments and extends patient schedules as necessary/span/span/span/li
lispan style="font-size\:16px;"span style="font-family\:Arial,Helvetica,sans-serif;"span style="line-height\:normal;"Processes cancellations and no show appointments, and notifies clinician of change in schedule. /span/span/span/li
lispan style="font-size\:16px;"span style="font-family\:Arial,Helvetica,sans-serif;"span style="line-height\:normal;"Edit clinicians' schedules as needed to include time off, sick time, vacation, in-service and meeting time; calls patients to reschedule appointments when clinician is out, and makes edits in computerized schedule/span/span/span/li
lispan style="font-size\:16px;"span style="font-family\:Arial,Helvetica,sans-serif;"span style="line-height\:normal;"Maintains efficient flow of daily patient schedule and front office operations/span/span/span/li
lispan style="font-size\:16px;"span style="font-family\:Arial,Helvetica,sans-serif;"span style="line-height\:normal;"Mail out new patient package when applicable/span/span/span/li
lispan style="font-size\:16px;"span style="font-family\:Arial,Helvetica,sans-serif;"span style="line-height\:normal;"Confirms appointments within 24 hours/span/span/span/li
lispan style="font-size\:16px;"span style="font-family\:Arial,Helvetica,sans-serif;"span style="line-height\:normal;"Liaison for existing and future patients seeking new and follow-up care appointments /span/span/span/li
lispan style="font-size\:16px;"span style="font-family\:Arial,Helvetica,sans-serif;"span style="line-height\:normal;"Performs tasks as a receptionist and EMR Specialist as needed/span/span/span/li
lispan style="font-size\:16px;"span style="font-family\:Arial,Helvetica,sans-serif;"span style="line-height\:normal;"Timely communication of unresolved issues to manager or designee to facilitate timely interventions/span/span/span/li
lispan style="font-size\:16px;"span style="font-family\:Arial,Helvetica,sans-serif;"span style="line-height\:normal;"Utilize patient scheduling reports to follow-up with patients that have not scheduled a future visit/span/span/span/li
lispan style="font-size\:16px;"span style="font-family\:Arial,Helvetica,sans-serif;"span style="line-height\:normal;"a name="_Hlk11156076"Maintains harmonious and cooperative relations with fellow employees, medical staff, patients and guests/a/span/span/span/li
lispan style="font-size\:16px;"span style="font-family\:Arial,Helvetica,sans-serif;"span style="line-height\:normal;"a name="_Hlk11156025"Maintains confidentiality regarding patient information in accordance to HIPAA regulations/a/span/span/span/li
lispan style="font-size\:16px;"span style="font-family\:Arial,Helvetica,sans-serif;"span style="line-height\:normal"Ability to float to other MACC practices when required/span/span/span/li
lispan style="font-size\:16px;"span style="font-family\:Arial,Helvetica,sans-serif;"span style="line-height\:normal"a name="_Hlk11156043"Perform other/a work related duties and activities as assigned or requested/span/span/span/li
/ol
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lispan style="font-size\:16px;"span style="font-family\:Arial,Helvetica,sans-serif;"span style="line-height\:normal;"Ability to read, write and communicate in English/span/span/span/li
lispan style="font-size\:16px;"span style="font-family\:Arial,Helvetica,sans-serif;"span style="line-height\:normal;"High scho/spanol graduate or equivalent/span/span/li
/ul
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lispan style="font-size\:16px;"span style="font-family\:Arial,Helvetica,sans-serif;"span style="line-height\:normal"At least one (1) year of experience with medical scheduling preferred/span/span/span/li
lispan style="font-size\:16px;"span style="font-family\:Arial,Helvetica,sans-serif;"span style="line-height\:normal"At least one (1) year experience with current office technology, proficient with medical computer office applications (Electronic Medical/Health Records, MS Office, etc.) preferred/span/span/span/li
lispan style="font-size\:16px;"span style="font-family\:Arial,Helvetica,sans-serif;"span style="line-height\:normal"Demonstrated excellence in providing customer service /span/span/span/li
lispan style="font-size\:16px;"span style="font-family\:Arial,Helvetica,sans-serif;"span style="line-height\:normal"Strong communication and interpersonal skills /span/span/span/li
lispan style="font-size\:16px;"span style="font-family\:Arial,Helvetica,sans-serif;"span style="line-height\:normal"Medical terminology knowledge preferred/span/span/span/li
lispan style="font-size\:16px;"span style="font-family\:Arial,Helvetica,sans-serif;"span style="line-height\:normal"Typing skills at 30 WPM preferred/span/span/span/li
/ul
/div
Principal Specialist, Scheduling
Front Desk Coordinator Job 29 miles from Hingham
Country:
United States of America Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Security Clearance:
DoD Clearance: Secret
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.
Raytheon Execution Operations has an opportunity for a Production Control Scheduling Specialist in the Andover, Ma, Hardware Integration Center (HWIC) work center. The successful candidate has a working knowledge of Material Requirements Planning (MRP) systems in a manufacturing environment and utilizes data-driven decision making to enable effective material and workforce forecasting. This role requires successful daily interaction with cross functional teams, programs, and business units to maintain and meet organizational goals and objectives. These groups include Production Control, Planning, Operations, Quality, and Manufacturing/Test/Design Engineering, Integrated Supply Chain, Finance, and Maintenance Operations.
The individual in this role will need to quickly develop credibility and influence while leveraging interpersonal skills, aligning the operations' execution plan to meet critical customer deadlines with supply chain strategies and financial targets. Achieving/exceeding goals using CORE and lean methodologies are critical performance criteria for this position. You will foster a working environment that promotes safety, security, compliance, and quality while achieving overall customer requirements. You will actively establish, lead, and participate in continuous improvement projects within Raytheon, as well as, at the enterprise level.
What You Will Do
Material Availability Analysis, Tracking, and Reporting
Manage Kit Readiness including working with cross-functional team in BOM, Material Master, Process Engineering, Operations, and Document Control
Releasing production orders in MRP system and confirming in shop floor system
Coordinating kitting process with multiple stores and consolidation areas
Provide production floor support including replacement part management, shop floor material staging, Work in Progress (WIP) movement through shared resource areas, completion of units in shop floor and MRP system, delivery to next step (inventory or shipment), and meeting MRP schedule
Controlling the physical disposition of nonconforming or specially handled material including Return to Vendor, purged material, WIP STOP per contractual restrictions, and configuration of components/sub-assemblies as required
Maintaining integrity of the shop floor, MRP, and inventory systems through key performance metrics
Processing piece part movement to support internal build requirements through subcontractors, internal shared resources, and other Raytheon Technologies facilities.
This will be an onsite role.
Qualifications You Must Have
Typically requires a Bachelor's degree and 5 years prior relevant experience, or an advanced degree in a related field and minimum 3 years relevant experience.
Experience to include planning, scheduling, production control, supply chain, manufacturing, operations, finance, project management or a related field.
Experience with MRP and/or SAP
Qualifications We Prefer
Experience utilizing lean manufacturing concepts with a proven track record of lean or six sigma project implementations.
SAP PRISM experience
Experience with Wave track and in Material and Inventory Control-type systems such as Kanban, SMI, Continuous Flow Manufacturing
Experience with MS Office (Word, Excel, Power Point and Outlook)
What We Offer
Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.
Learn More & Apply Now!
Please consider the following role type definition as you apply for this role.
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: ************************************************
The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
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Elliot Health System - RN Surgical Specialty Coordinator - Surgical Services - Operating Room - Full Time
Front Desk Coordinator Job 38 miles from Hingham
RN Surgical Specialty Coordinator - ENT/Eyes/OMFS
Up to $20,000 Sign on Bonus for Full Time positions
Premium Pay eligible up to $8/hour
Who We Are:
Our operating room (OR) department is one of the largest and most active OR departments in the state, with an experienced staff providing comprehensive surgical care to our patients. We are fully equipped with state-of-the-art technology and have dedicated teams of surgeons, anesthesiologists, nurses and other medical personnel who work together to deliver outstanding care. Our OR staff is committed to providing the highest quality patient care in a safe and comfortable environment.
About the Job:
OR Nurses provide sterility and safety for all surgical procedures. You must examine, take vital signs, verify allergies, and answer questions to prepare patients for surgery. You must also monitor each patient, record vital signs changes, and use sterile equipment during operation. After surgery, you must dispose of medical waste and disinfect the OR room before closing. You must ensure patient safety and satisfaction before, during, and after surgery. This professional ensures that all procedures go smoothly and that patients return home healthy. Your commitment to OR excellence distinguishes you from other nurses.
What Youll Do:
Assessing patient needs before, during and after a surgical procedure.
Operating specialized medical equipment including anesthesia machines and ventilators.
Preparing patients for surgery by scrubbing, gowning and positioning them on the operating table.
Monitoring vital signs of patients while they are under general anesthesia. Additionally, maintaining records of medications administered to ensure accuracy.
Who You Are:
Graduate of an accredited school of nursing. Bachelors of Science in Nursing preferred.
Minimum two (2) years experience as a circulator required.
New Hampshire Registered Nurse or Compact State Registered Nurse License. Ability to obtain BLS qualification during orientation period and maintain during employment. ACLS preferred.
Why Youll Love Us:
Medical, Dental, Vision Benefits starting the 1st of the month following start date
Accrued Earned Time
403b with matching (fully vested) and discretionary annual core contributions
Tuition Reimbursement up to $4,000/year for full time coded employees over 30 hours/week
Sign on Bonus eligible up to $20,000
Premium pay eligible up to $8/hour
Miscellaneous Benefits Pet Insurance, Legal Services, Vendor Discounts
#KER
RequiredPreferredJob Industries
Healthcare
Patient Care Coordinator - Milford, MA
Front Desk Coordinator Job 32 miles from Hingham
$1,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Pediatrics has an immediate opening for a friendly, patient focused and detailed-oriented Patient Care Coordinator join our team. The Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service, and adhere to Lean processes. Supports the teams in meeting financial, clinical, and service goals.
Hours: Monday-Friday, 8:30am-5pm EST. Potential flexibility required to work until 6:30pm, as needed, depending on business need.
Location: 101 Cedar St. Milford, MA. Some training will be onsite in Worcester, MA.
Primary Responsibilities:
Verifies, re-verifies, and authorizes patient insurance coverage and eligibility utilizing computer-based patient registration/scheduling system. Verifies and updates demographic, insurance, and other patient information. Confirms, collects, and posts patient co-payments and other outstanding balances
Reviews insurance denials to find errors
Registers new patients and creates new patient charts
Maintains records and makes daily cash deposit as assigned
Receives and addresses patient-care related telephone calls. Provides routine information on procedures and standard policies, refers matters to appropriate person within department/site
Identifies problem related priorities, and responds to emergency needs by contacting/interrupting physician/provider within guidelines
Resolves patients' questions regarding clinic schedules and billing concerns; handles requests for prescription refills, reschedules appointments, etc.
Documents appropriate information in computer system. Prepares patient charts. Ensures completeness by locating test results, reminding patients of appointments, including appropriate forms, etc., for patient appointments
Updates and maintains Telephone Message System (TMS) in computer system. Follows through on requests. Distributes messages to appropriate provider or others for appropriate action
Notifies providers, patients and others of changes such as new scheduling, re-scheduling, no-show, emergency appointments and add-ons
Maintains recall lists and communicates with patients as appropriate
May escort patient to examination rooms and chaperones patients as required. May process standard and non-standard business office administrative paperwork, such as purchase requisitions, employee time sheets, expense vouchers, etc. Follows-up with personnel outside the medical office to expedite timely action and alleviate, or report delays as appropriate
Provides guidance to departmental personnel in medical office on administrative policies and procedures
Complies with health and safety requirements and with regulatory agencies such as DPH, etc.
Complies with established departmental policies, procedures, and objectives
Enhances professional growth and development through educational programs, seminars, etc.
Attends a variety of meetings, conferences, and seminars as required or directed
Regular, reliable, and predictable attendance is required
Performs other similar and related duties as required or directed
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
More information can be downloaded at: *************************
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED (or higher)
2+ years of customer service experience or 1+ years of medical office experience
Preferred Qualifications:
Pediatric experience
EMR or EPIC experience
Basic computer software experience and keyboarding/typing skills
Soft Skills:
Ability to multi-task and resolve patient concerns in a timely manner
Excellent communication, interpersonal and organizational skills
**PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.
The salary range for this role is $16.88 to $33.22 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED