Front Desk Coordinator Vs Front Desk Staff

The differences between front desk coordinators and front desk staff can be seen in a few details. Each job has different responsibilities and duties. Additionally, a front desk coordinator has an average salary of $31,667, which is higher than the $28,916 average annual salary of a front desk staff.

The top three skills for a front desk coordinator include patients, customer service and check-in. The most important skills for a front desk staff are customer service, check-in, and facility tours.

Front desk coordinator vs front desk staff overview

	Front Desk Coordinator	Front Desk Staff
Yearly Salary	$31,667	$28,916
Hourly rate	$15.22	$13.90
Growth Rate	-	-
Number Of Jobs	119,803	140,094
Job Satisfaction	-	-
Most Common Degree	Bachelor's Degree, 29%	Bachelor's Degree, 62%
Average Age	42	37
Years Of Experience	2	-

Front desk coordinator vs front desk staff salary

Front desk coordinators and front desk staff have different pay scales, as shown below.

	Front Desk Coordinator	Front Desk Staff
Average Salary	$31,667	$28,916
Salary Range	Between $26,000 And $38,000	Between $21,000 And $38,000
Highest Paying City	Seattle, WA	New York, NY
Highest Paying State	Alaska	New York
Best Paying Company	University of California, Berkeley	Univ Of Colorado-Colorado Spgs
Best Paying Industry	Health Care	Education

Differences between front desk coordinator and front desk staff education

There are a few differences between a front desk coordinator and a front desk staff in terms of educational background:

	Front Desk Coordinator	Front Desk Staff
Most Common Degree	Bachelor's Degree, 29%	Bachelor's Degree, 62%
Most Common Major	Health Care Administration	Business
Most Common College	-	-

Front desk coordinator vs front desk staff demographics

Here are the differences between front desk coordinators' and front desk staff' demographics:

	Front Desk Coordinator	Front Desk Staff
Average Age	42	37
Gender Ratio	Male, 9.4% Female, 90.6%	Male, 34.1% Female, 65.9%
Race Ratio	Black or African American, 10.7% Unknown, 4.5% Hispanic or Latino, 25.6% Asian, 6.0% White, 52.4% American Indian and Alaska Native, 0.9%	Black or African American, 9.3% Unknown, 6.6% Hispanic or Latino, 17.1% Asian, 10.8% White, 54.8% American Indian and Alaska Native, 1.4%
LGBT Percentage	6%	13%

Differences between front desk coordinator and front desk staff duties and responsibilities

Front Desk Coordinator Example Responsibilities.

File invoices, process payments, collect payments, manage all customer files, using QuickBooks.
Manage check-in and registration process for all appointments including physician appointments and medical imaging.
Manage patient data per HIPAA regulations for scheduling, registration, and verification of insurance eligibility.
Enter patient demographics into computer utilize EMR system.
Verify insurance coverage for require procedures and assist patients with alternative options for payments.
Perform clerical/receptionist duties including greeting patients, check-in, and obtaining accurate insurance/demographic information for a gynecological office.

Front Desk Staff Example Responsibilities.

Manage agent work schedule base on call metrics to ensure that the desk exceeds contractual SLA agreements.
Manage patients records by keeping all medical history, insurance and personal information update and verify abiding by HIPAA protocols.
Update lobby display TV using PowerPoint program.
Create flyers with PowerPoint for career center events.
Develop daily SLA metrics reports for upper management.
Administrate office duties (answer phones, run errands, and file important documents).

Front desk coordinator vs front desk staff skills

Common Front Desk Coordinator Skills

Patients, 23%
Customer Service, 10%
Check-In, 9%
Front Desk, 9%
Patient Care, 6%
Insurance Verification, 6%

Common Front Desk Staff Skills

Customer Service, 33%
Check-In, 15%
Facility Tours, 8%
Cleanliness, 7%
Strong Customer Service, 5%
Emergency Situations, 4%

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Office and Administrative Industry
Front Desk Coordinator
Front Desk Coordinator vs Front Desk Staff

Updated January 8, 2025

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