Front Desk Coordinator remote jobs

POSITION TYPE: Full Time / Nonexempt This role offers the flexibility to work remotely for four days each week with one day spent at either META's Columbus or Marion office depending on training schedules. The start date for this position is highly flexible and can be immediate, at the end of the school year, or any time in between. ROLE & RESPONSIBILITIES The PowerSchool Specialist is responsible for supporting the PowerSchool Student Information Systems application in use by the META consortium with an emphasis on PowerSchool's PowerScheduler application. The applicant will need to be well versed in best practices related to Master Scheduling and Live Side Scheduling related to the PowerScheduler application. The PowerSchool Specialist is also responsible for providing accurate data reporting, software support, operations support, and data communication needs for META and its consortium and contract districts. The position entails strong knowledge of the business of education, customer service, and technical support skills to best provide support to our consortium and customers. PRIMARY RESPONSIBILITIES INCLUDE Assist in coordinating, planning, and delivering training meetings with the META PowerSchool Team Communicate with and provide customer support as it relates to core PowerSchool and META Customizations Assist in day-to-day resolution of user inquiries via the Salesforce case system Provide technical support and act as a liaison between META and consortium and contract districts Research and master the use of software used and developed by META Student Information Systems Work in a team setting to provide services related to PowerSchool Develop, create, and distribute training and support manuals related to PowerSchool Operate, manage, and report information through all software in use by our consortium and contract districts Serve and attend software meetings as assigned Perform all other duties as assigned QUALIFICATIONS & EDUCATION REQUIREMENTS Ability to communicate clearly in both oral and written communications Knowledge of educational software and support; ability to work with school staff and educational entities Ability to multitask and execute duties per deadlines with accuracy Previous training and experience in the PowerSchool or similar Student Information System package preferred Previous experience creating and distributing documentation preferred Valid driver's license & insurance (position may require limited travel) Willingness to undergo background checks including BCI and FBI reports

Job Title Medical Registration Specialist Department Medical Registration Reports to Site Manager Status Full Time/Non Exempt Responsible for greeting and registering patients, as well as verifying all patient information and insurance details. Additionally, the medical registration specialist must collect co-pays, answer calls, and communicate with other medical employees as needed. Medical registration specialist may also schedule patient appointments. Medical Registration Specialist Detailed Responsibilities Greets and directs patients and visitors. Demonstrates a commitment to “World Class Customer Service” and promotes a positive work environment. Verifies patient's appointments and time upon registration. Verifies patient's record is up to date and accurate. Makes appropriate changes in computer system and on patient's records. Works closely with billing and scheduling departments for patient insurance verification. Collect co-pays, deductibles and inquire on previous balances. Assists with other medical office needs, including scheduling, telephone inquiries and taking payments. Operates a personal computer and appropriate software packages or its equivalent. Assist in requests for medical records. Meet productivity, quality/accuracy and collections benchmarks. Flexible to work at multiple locations and different shifts. Performs other related duties as assigned or requested. Medical Registration Specialist Specific Job Knowledge, Skill, and Ability Excellent telephone skills and etiquette. Ability to answer phone calls from patients, referring physicians and staff. Use computer system to verify and update patient demographics. Scan materials or copy records to maintain patient files. Ability to comply strictly with our core values (respect, integrity, compassion and excellence) with patients, fellow employees, physicians and vendors. Communicate effectively with all departments about patient needs Assist coworkers with all registration tasks and patient needs/requests. Maintain a working knowledge of all insurance plans. Which includes collection of co-pay and allowable from patient. Demonstrates a pleasant disposition, positive attitude, and possess the ability to maintain a cordial and professional approach during periods of stress. Must be able to multitask in a very busy environment while maintaining attention to detail. Is consistently at work and on time. Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments. Maintains confidentiality Among the many benefits of a career with Southwest Medical Imaging, are the following: Medical, Dental & Vision Coverage Potential for remote work after training Health Savings Accounts (HSA-available if enrolled in a high deductible plan) Flexible Spending Accounts (FSA) Dependent Care Reimbursement Accounts (DCRA) Employee Assistance Program (EAP available if enrolled in Health plan) 401(k) retirement plan Paid Time Off (PTO) Company Paid Basic Life & AD&D Insurance Voluntary Life Insurance Voluntary Short Disability Company Paid Long-Term Disability Pet Discount Program 6 paid Company Holidays Floating Holiday, Jury Duty & Bereavement Leave Tuition Reimbursement Competitive Salary Leadership Mentoring Opportunities Requirements Qualifications High School Diploma or Equivalent Strong customer service and interpersonal skills 1+ year of experience working in healthcare (i.e. patient admitting,/registration, patient accounting, medical records, physician's office) or completion of a medical billing or medical assistant trade school certificate or 2+ years experience working in customer service within a non-healthcare industry Basic computer Skills Physical Requirements While performing the duties of this job, the employee is frequently required to sit and regularly required to stand and walk. Use hands to finger, handle, or feel; reach, push, pull with hands and arms, talk and hear. The employee may occasionally lift and/or move up to 25lbs. Specific vision abilities required by this job include close vision, color vision, ability to adjust focus.

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Responsibilities The Front Office Specialist (FOS) is responsible for illustrating exceptional customer service and focus to Wellstars patients and customers. This includes greeting customers, registering patients at check-in and check out, answering telephones, scheduling appointments, cash management, and/or adiminstrative functions that support the practices operations. The FOS is an important team member in achieving patient experience, employee engagement, and financial goals. This position is considered a highly functioning position where the team member must be able to multi-task while at the same time communicate with various customers. Qualifications Required Minimum Education: Position requires a high school diploma or equivalent. Required Minimum Experience: 1-2 years administrative front office experience in a physician practice or health care setting preferred. Previous customer service experience required. Required Skills: Computer skills essential. Medical terminology including coding needed (CPT-4, ICD-9, and HCPCS) preferred. Knowledge of insurance filing and requirements. Strong verbal and written communication skills. Must be able to communicate and understand verbal and written English language and display a positive attitude while working in a team setting. Wed like to invite you on a career journey like no other! In return for your contributions, well help you make the most of all lifes moments on and off the job. Wellstar Total Rewards is designed to provide for your total well-being, including: Your Wellness, Your Pay, Your Future, Your Joy. We think its pretty simple we care for our team members and our team members care for the community.

Job Details Entry Center City 833 Chestnut - Philadelphia, PA Fully Remote Full Time High School $19.00 - $23.00 Hourly Up to 25% Day ShiftDescription Rothman Orthopaedics is looking for a Patient Responsible Representative to join our team! The Patient Responsible Representative is responsible for incoming patient calls, self pays, high-deductible, past due accounts, and refunds. Role is responsible for researching all aspects of self pay collections for physician billing including, but not limited to, pursuing payments from patients, establishing payment plans, and managing aging of accounts receivables. If you are qualified for and interested in this role, please apply. Hours: Mon - Fri: 8am - 5pm (will work 40 hrs/wk) Location: fully remote, but candidates must reside in DE, FL, GA, NC, NJ, PA, SC, or TX Job Duties: Answers and resolves all patient billing calls daily. Updating patient records, refiling, and correcting claims as required. Communicates with follow-up team billers as needed. Maintains the responsible follow-up module. Manages collection accounts including verifying accuracy of the balance, contacting the patient to resolve, friendly reminders, final notices and approval to our outside collection agency. Management of surgical collection accounts for physicians. Attempts to resolve with patients and updates manager as needed. Before releasing to surgeon for collection approval, account should be well documented that all resources to collect have been exhausted. Processes credit cards for patient convenience and sends patient receipt of payment. Responsible for researching all aspects of self pay collections for physician billing including, but not limited to, pursuing payments from patients, establishing payment plans, and managing aging of accounts receivables. Communicates with insurance companies and clinical areas via phone/email, providing information for inquiries and requests to ensure accurate patient financial responsibility is assigned. Manages refund requests including contact with requesting agency. Exemplifies the desired culture and philosophies of the organization. Job Qualifications: High School diploma or GED required; Associate or Bachelor's degree preferred. Two (2) years in healthcare billing office and experience in working in customer service and/or call center environment. Knowledge of ICD9-10 and CPT coding is required. The ability to operate standard office machines; basic application of computers and Microsoft Applications (i.e. Word and Excel). Reliable high-speed internet access and Wi-Fi connection required Our Commitment to Employees: Come work at Rothman Orthopaedics! Our employees are our single greatest asset, as such, we strive to provide a professional, nurturing environment where every member of our team can make a meaningful difference in the lives of others. This commitment to our employees has earned us the distinction as a Top Workplace in Philadelphia by the Philadelphia Inquirer year after year. Our employees enjoy competitive pay, comprehensive health and dental benefits, tuition reimbursement, paid time off, and retirement savings plans. Rothman Orthopaedics is an Equal Opportunity employer committed to providing opportunities to all qualified applicants without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. We value developing an inclusive and equitable environment that strengthens our organization and allows us to better attract and retain a diverse workforce that is representative of our patients and our community. We model our values by creating and enacting practices that encourage participation from all backgrounds, perspectives, and experiences.

Salary:$18.00 per hour Details Aveanna Healthcare is the largest provider of home care to thousands of patients and families, and we are looking for caring, compassionate people who are driven to fulfill our mission to revolutionize the way pediatric healthcare is delivered, one patient at a time. At Aveanna, every employee plays an important role in bringing our mission to life. The ongoing growth and success of Aveanna Healthcare remain dependent on our continued ability to consistently deliver compassionate, committed care for medically fragile patients. We are looking for talented and committed individuals in search of a rewarding career with a company that values Compassion, Integrity, Accountability, Trust, Innovation, Compliance, and Fun. Position Overview The Intake Patient Care Representative is responsible for admitting new patients, verifying insurance information, and completing all applicable admissions paperwork. Completion of the accounts includes, but is not limited to checking prescription validity, authorization validity, insurance requirements, demographics, patient needs, and notation prior to shipping orders of medical supplies. The starting pay for our Intake team is $18.00 per hour. In addition to compensation, our full-time employees are eligbile to receive the following competitive benefit package including: Health, Dental, Vision, Life and many other options, 401(k) Savings Plan with Employer Match, Employee Stock Purchase Plan, and 100% Remote Opportunity! Candidates in the Pacific and Mountain time zones will be prioritized for consideration. Working hours will be 8am-5pm Arizona Mountain Standard time. Essential Job Functions * Enter demographics and other pertinent information into the digital system and ensure completion of all admission paperwork * Verify insurance coverage, explain benefit information to patients and case managers, collect and process payments as applicable * Identify patients' needs, clarify information, research every issue and provide solutions * Answer incoming calls for intake patients as well as assist with overflow hunt groups as necessary * Meet daily, monthly, and quarterly metrics and goals set by management * Communicate effectively with other departments to present solutions to any patient concerns * Ensure work being performed meets internal and external compliance requirements * Maintain confidentiality of all information; adhere to all HIPAA guidelines/regulations * Various clerical work including faxing, scanning, and copying * Support the Aveanna mission and culture by demonstrating our core values; compassion, team integrity, accountability, trust, innovation compliance and fun. * Adhere to the Aveanna Compliance Program, including following all regulatory, Aveanna and accrediting agency policy requirements. * Maintain the skills and qualifications necessary to provide or support quality care, including attendance at company-wide educational programs. * Responsible for harmonious interactions with coworkers and customers, including patients, medical office staff, vendors and the general public. * Upon employment, all employees are required to fully comply with Company's policies and procedures. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees in this position. Requirements Minimum Education: High school diploma or GED Minimum Experience: Minimum of 2 years related experience Preferred Experience: Medical Office, Customer Service preferred Preferences * Education or experience equivalent to a bachelor's degree in related field (preferred) * Experience in healthcare preferred; knowledge of insurances and respiratory care is a plus Other Skills/Abilities * Proficient in Microsoft suite of products including Outlook, Word and Excel * Self-starter, able to display the highest level of integrity and respect for confidentiality. * Ability to exercise effective judgment and sensitivity to changing needs and situations. * Must have strong organization skills and be very detail-oriented. * Must possess a strong sense of urgency and attention to detail. * Excellent written and verbal communication skills. * Proven ability to work independently at times and within a team. * Ability to adapt to change. * Demonstrated ability to prioritize multiple tasks to meet deadlines. * Demonstrated ability to interact in a collaborative manner with other departments and teams. Other Duties * Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Employment Opportunity and Affirmative Action: Aveanna provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Aveanna complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

you must be a resident of Illinois or Wisconsin! The Care Coordinator is a valuable member of our (CCSO) Care Coordination & Support Organization team who is responsible for facilitating the coordination of care to youth enrolled in the Illinois Department of Healthcare and Family Services (HFS) Pathways to Success program. Youth are enrolled in either the High-Fidelity Wraparound Services or Intensive Care Coordination Services. The Care Coordinator will utilize the Principles of Wraparound and System of Care when providing services to families. To be successful in this role, we are looking for someone who * Provide care coordination and support services to assigned CCSO youth and document appropriately. * Assess the needs and strengths of assigned youth and may participate in mobile crisis assessments. * Complete Crisis Prevention Plans and Crisis Safety Plans with youth and their families. * Assure families are linked with appropriate services and monitor their progress. * Once training is complete this position is home-based, meaning there is not an assigned office, but the person is expected to travel within Lake County to attend meetings with children and their families. Schedule: 37.5 hours a week The exact hours and which days have evening hours are negotiable, but some evening hours would be required; For example: * Monday (11:00am-7:00pm) * Tuesday (8:30am-4:30pm) * Wednesday (11:00am-7:00pm) * Thursday (8:30am-4:30pm) * Friday (8:30am-4:30pm) To be considered for this position you must be a resident of Illinois or Wisconsin! * Provides direct services to clients and their families. * Maintains regular contact with an active caseload, meeting frequency deadlines as determined by the program. * Complete required documentation accurately and timely. * Consults with the supervisor regarding status of cases. * Facilitates with clients and collaborates with the treatment team to develop, review and update treatment goals and referrals both internally and externally. * Organizes and participates in treatment-related clinical conferences and staffing's on assigned clients. * Participate in mobile crisis response team-based events for their designated youth when possible. * A bachelor's degree in counseling and guidance, rehabilitation counseling, social work, education, vocational counseling, psychology, pastoral counseling, family therapy, or a related human service field; * A bachelor's degree in any other field with two years of documented clinical experience in a mental health setting under the supervision of a QMHP; * A certificate of psychiatric rehabilitation from a DHS-approved program, plus a high school diploma or GED, plus 2 years of experience in providing mental health services; * A recovery support specialist certified by, and in good standing with, the Illinois Alcohol and Other Drug Abuse Professional Certification Association, Inc.; * A family partnership professional certificate from and in good standing with the Illinois Alcohol and Other Drug Abuse Professional Certification Association, Inc.; * An occupational therapy assistant licensed under the Illinois Occupational Therapy Practice Act [225 ILCS 75] with at least one year of experience in a mental health setting; * A minimum of a high school diploma or GED and 5 years documented clinical experience in mental health or human services; * An individual who has completed a behavioral health technician or other psychiatric training certification through the Medical Education and Training Campus in Fort Sam Houston, Texas, with one year documented clinical experience in a mental health setting under supervision of a QMHP. * May also qualify if meeting the requirements of a Qualified Mental Health Professional or above. * Must possess a valid driver's license. As the largest human service provider in Lake County, we believe that services must be available without barriers. No residents are turned away due to the inability to pay. We believe in providing services in an environment of mutual respect, free of discrimination or bias. Whether assuring accessible and effective care, impacting policy, or assessing and monitoring risks, the Lake County Health Department and Community Health Center has been an essential part of the public health system in Lake County for 60 years. We are looking for passionate, qualified team members who can help make a difference in our agency and, most importantly, in our community. Additional information about the Lake County Health Department, our culture, and why you should join our team can be found at ********************************************************** Currently, you must reside in Illinois or Wisconsin to work for the Lake County Health Department. Any offer of employment is conditioned on the successful completion of a background screening, drug and alcohol testing and may include a pre-employment medical exam. The Lake County Health Department and Community Health Center is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sexual orientation, gender identity or gender expression, national origin, disability, veteran status, and other protected characteristics.

Brightree is a wholly owned subsidiary of ResMed (NYSE: RMD, ASX: RMD). When you work at Brightree, it's more than just a job. You'll be part of a team that's driving innovation and leading the way in cloud-based patient management software. The technology allows us to provide the tools for better outcomes but at our heart, we're really about people. We strive to positively impact our customers' businesses and the lives of patients every single day. Working in a call center now? Tired of coming to an office? Brightree by ResMed is hiring motivated callers ready for a change and eager to work for a growing, innovative company with great pay and benefits. Our fully remote positions offer competitive pay, and medical, dental, 401K and employee stock purchase plan. Equipment is also provided. Pay is $17 hourly. Start date: July 7, 2025 Let's talk about the team and you: We are currently looking for full-time remote (U.S.) Customer Service Specialists in the Resupply space. The Customer Service Specialist will make and receive follow-up calls to and from medical equipment patients. Calls are patient follow ups for solicitation of resupply of existing products. Candidates must have experience providing customer service via phone, strong attention to detail and the ability to utilize multiple computer applications while providing best in class customer service. A successful candidate must be able to convey information to patients in a clear and concise manner and be able to navigate simple software programs. In this role you can expect to work a 40-hour work week with shifts on Monday to Friday, between the hours of 7 am and 9 pm CST (8 hr shift per day). Your schedule will include 2 paid 15-minute breaks as well as 30 minutes unpaid lunch Key accountabilities and decision ownership: Managing inbound and outbound phone calls, responding to follow-up emails, and engaging in chat support. Serving as the primary contact for order placements and general inquiries. Completing tasks accurately and within established timelines. Collaborating with internal and external teams to resolve issues effectively. Proactively monitoring key performance indicators to meet departmental goals. Achieving quality assurance standards. Maintaining service levels and adhering to scheduled commitments. Working independently while following departmental procedures. Meeting minimum internet speed requirements and ensuring a HIPAA-compliant environment. Providing exceptional customer service. Effectively multitasking and managing multiple accounts or clients. You will be expected to engage in phone-based communication daily on a set schedule with minimal flexibility for the entirety of your shift. Skills, experience, technical/professional qualifications: Must have: High school education required 1 year of customer service experience 1 year of sales experience required Must have access in the remote working environment where you can hard-wire ethernet connection that runs an 20 upload and 30 download speed. As part of the interview process, you will be required to demonstrate that you meet this requirement Must be a self-starter who can troubleshoot challenges on the fly Strong communication skills on the telephone Excellent written communication skills Ability to multi-task in a fast-paced environment Ability to work independently Ability to make twenty to twenty-five calls per hour Preferred: Associates Degree and/or college coursework preferred Call center experience preferred Bilingual Spanish speaking is a plus We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world's best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue fifteen days Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members. Individual pay decisions are based on a variety of factors, such as the candidate's geographic work location, relevant qualifications, work experience, and skills. At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current base range for this position is: $17.00 USD Hourly. For remote positions located outside of the US, pay will be determined based the candidate's geographic work location, relevant qualifications, work experience, and skills. Joining us is more than saying “yes” to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.

Woodlake Addiction Recovery Center is seeking a reliable and detail-oriented Remote Front Office Support team member to help manage day-to-day administrative and client-facing communication tasks. This position serves as the virtual first point of contact for patients and their families and ensures seamless coordination with internal staff. Responsibilities: Answer incoming calls, route messages, and respond to general inquiries Monitor shared email inboxes and respond or escalate messages as appropriate Greet virtual visitors via phone or video platform and support check-in processes Manage incoming faxes, voicemails, and appointment confirmations Coordinate with clinicians and support staff for scheduling and follow-ups Maintain logs, directories, and digital records Provide administrative support for front office operations and staff coordination Qualifications: High school diploma or equivalent 0-2 years of administrative or front desk experience, healthcare preferred Strong communication and interpersonal skills Comfortable handling a multi-line phone system and basic office software Ability to work independently in a fast-paced remote environment Familiarity with HIPAA or medical privacy guidelines a plus Reliable internet connection and secure remote workstation What We Offer: Fully remote position with flexible shifts Paid training and ongoing support Competitive compensation 401(k) plan with matching contributions Paid holidays and sick time Career growth opportunities in office administration or patient services Employee wellness initiatives and support programs Type: Full-time Pay: $51,970.00 to $56,290.00 per YEAR

Our team is the foundation of our success, and we are deeply committed to supporting their growth and overall well-being. We encourage cross-department collaboration and provide opportunities for career advancement. As the first point of contact for our visitors and potential employees, the receptionist plays a vital role in upholding our companys values of professionalism, integrity, and positive attitude. Joining our team means contributing to a workplace that champions diversity, inclusion, and creativity. We believe that every employee contributes to our culture of innovation. We are not just building a company; we are creating a community where everyone has the opportunity to thrive. Duties Greeting clients, future employees, and staff with a professional and courteous demeanor and managing check-ins with efficiency. Managing a phone system to answer calls promptly while maintaining professionalism. Handling mail and deliveries, including sorting, distributing, and scheduling courier pickups as needed. Maintaining a clean and organized reception area that reflects the companys commitment to high standards. Assisting with administrative tasks such as filing, data entry, and preparing documents or reports. Monitoring and ordering office supplies in collaboration with the facilities or procurement team. Supporting the HR and Operations departments with scheduling interviews or onboarding new hires as necessary. Experience Exceptional verbal and written communication skills to handle interactions and professional correspondence. Proficiency in using office software, including Microsoft Office, scheduling tools and Google Docs . Must be able to type at least 50 words per minute. Test will be given during interview process. Strong organizational skills with attention to detail for managing appointments and office tasks. Ability to handle sensitive information with discretion and maintain confidentiality. A high school diploma or equivalent is required. Strong problem-solving skills and the ability to manage last-minute changes efficiently. Join our team as a Front Desk Receptionist where your skills will contribute to an efficient workplace while providing excellent service to our clients! Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance

Home Helpers Home Care - Full-Time Scheduler (Paid Training!) Do you want to make a difference and help people live a rewarding life-behind the scenes? We have an immediate opening for a Full-Time Scheduler at Home Helpers Home Care! Join our team and enjoy a supportive office environment that appreciates your vital role in coordinating compassionate care for our clients. We offer fair pay, paid training, custom scheduling, health insurance, dental insurance, retirement savings options, and more! This is a full-time, in-office position with possibility of hybrid/remote work AFTER initial training. Core hours typically between 8am-5pm, Monday through Friday. Some flexibility may be needed to respond to after-hours or weekend scheduling issues. Are you passionate about making a difference in people's lives-behind the scenes? At Home Helpers Home Care, we are committed to helping clients live enriched, independent lives in the comfort of their homes. We're currently seeking a dedicated, organized, and compassionate Full-Time Scheduler to join our team and support our caregivers and clients with efficient, empathetic coordination. Responsibilities: Helping clients live an enriched life by ensuring consistent, high-quality caregiver coverage Coordinating schedules between clients and caregivers to meet individual care needs Communicating effectively and empathetically with clients, caregivers, and families Assisting with schedule changes, call-outs, and emergency coverage Building trusting relationships with caregivers to ensure engagement and long-term retention Being attentive to clients' care needs and alerting the team if there are safety or health risks Supporting office functions with administrative tasks as needed What You Need to Be Successful: A strong work ethic and ability to multitask in a fast-paced environment Excellent communication and interpersonal skills Willingness to learn and listen to feedback Compassion for people from all walks of life Dependability!! Experience in scheduling, home care, or healthcare is highly preferred, but not required-we'll train the right person Comfortable with technology (scheduling software, basic email and phone systems) Requirements: Have a driver's license and reliable vehicle At least 18 years old Pass a strict 40-year background check and drug test (APS and CPS records checked too) Able to work independently and manage time effectively Maintain a reliable attendance record If you are a skilled, motivated, and compassionate individual with a passion for caregiving and coordination, we would love to hear from you. Apply now to join our team at Home Helpers Home Care and be a vital part of a rewarding and fulfilling mission!

The Patient Service Coordinator is responsible for all aspects of physician and patient scheduling tasks including, but not limited to: scheduling all office visit appointments, confirming office visit appointments, directing new patients to the practice location, and informing the patients of documents and payment arrangements required at the time of visit. The individual must possess the ability to verify insurance eligibility, reschedule appointments, and obtain the correct corresponding authorizations. ESSENTIAL DUTIES & RESPONSIBILITIES: Uses telephone headset and computerized appointment scheduling program to schedule patient appointments for specified physicians according to physician-specified protocol. Enters key demographic and insurance information into a permanent account; checks for IPA authorizations. Follows appointment scheduling protocol for each physician. Follows guidelines for patient access. Verifies insurance eligibility daily to ensure patients are covered for the current month. Ensures patients understand they are to arrive to their appointment with their referral form and x-rays. Informs patients the appointment may be cancelled if the referral and x-rays are not available. Informs patients of practice's policy on collecting payment at the time of service. Informs new patients about the practice's website; encourages them to visit and complete paperwork and print a map with directions to the practice. Checks e-mail regularly and responds to established patients who have requested an appointment through the website. Any urgent calls to a physician should be e-mailed to the Triage department or reach the appropriate specialty area using the backline to assure the call is handled expediently. Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by the practice. Meets all Productivity Standards/Goals. Other duties as assigned. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. QUALIFICATIONS: High school diploma required. Minimum two years' experience working in a physician practice scheduling appointments. Comfortable using e-mail and interacting with Internet applications. Computer literate - with keyboard skills and knowledge of practice management and word processing software. Strong written and verbal communication skills. Strong customer service skills. REQUIREMENTS: Expected to meet KPI's Within 30 Days Average Call Handling Time: 4-6 minutes Call Abandonment rate: less than 5% Average Speed to Answer: less than 30 seconds Agent absenteeism: Less than 5% Hourly Call Volume: 10 calls per hour Average appointments per day: 70 appointments per day TYPICAL PHYSICAL DEMANDS & WORKING CONDITIONS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position requires prolonged sitting, some bending, stooping, and stretching. Good eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment is also required. Employee must have normal range of hearing and eyesight to record, prepare, and communicate appropriate reports and may need to lift up to 15 pounds. PAY RANGE: $18-21 per hour

WELLBE INTRODUCTION The WellBe care model is a Physician Led Advanced Geriatric Care Program focused on the quality of care of the frail, poly-chronic, and elderly Medicare Advantage patients. This population is typically underserved and very challenged with access to overall health care. To address these problems, we have elected to bring the care to the patient, instead of trying to bring the patient to the care. WellBe's Care Model is to provide our members the entire continuum of care from chronic to urgent care in the home, hospital, skilled nursing facility, assisted living, palliative care, and to end of life care. WellBe's physician/advanced practicing clinician led geriatric care teams' partner with the patient's primary care physician to provide concierge level geriatric medical care and social support in the home as well as delivering and coordinating across the entire care continuum. GENERAL SUMMARY Our Patient Care Coordinator are part of a home-based care team that provides compassionate care to the frail population who suffer from chronic and acute illnesses or injuries. Our PCA's are responsible for answering incoming and outgoing calls, coordinating care with the rest of the medical team, scheduling patient appointments, specialist appointments and coordinating diagnostic tests, being a community resource, working to engage patients that currently are not engaged, and contributing complete and accurate data in patient's records. The successful candidate will employ critical thinking and decision making, be comfortable with technology, have flexibility, and love working with patients and a collaborative interdisciplinary team. We offer a positive, upbeat work environment where all medical personnel work together for the good of the patient. Job Description SKILLS & COMPETENCIES * Practices the WellBe mission: To help our patients lead healthier, meaningful lives by delivering the most Complete Care. * Updates and maintains all digital client records and assist in transitioning hard copy records to digital format * Acts as a community resource for the patient * Conduct patient scheduling, registration and eligibility verification * Manage patient medical records as appropriate * Answer phone calls and emails from patients, make outcoming calls, prioritize patient concerns as appropriate * Answer patient non-clinical questions and explains the process * Schedules/coordinates WellBe provider visits with patients, tests, specialist appoints, social resources. * Ensures all appropriate patient information is in the EMR * Provide positive customer service and treat all patients and staff with respect * Prioritizes urgent patient needs, scheduling needs for Complete Care Assessment, and efforts to engage the unengaged * Collaborates with the interdisciplinary team and participate in regularly scheduled team meetings * Support APC in ongoing panel management and quality of care efforts (e.g., HEDIS) * Completes next day visit chart prep * Utilize reporting to help providers track, meet and exceed team goal, * Other tasks needed to accomplish team's objectives/goals Job Requirements Job Requirements Educational/ Experience Requirements: * High school graduate or GED License, Certification, Registration * MA Certification-Preferred Required Skills and Abilities: * 2+ years of experience working for a healthcare practice or hospital * EMR documentation experience preferred * High level of professionalism * Strong critical thinking skills * Strong customer centric focus/service skills * Strong computer skills, including Word, Excel, and PowerPoint * Strong verbal, written, presentation, and interpersonal communication skills Supervisory Responsibility: N/A Travel requirements: Travel may be required up to 25% locally. Work Conditions: Ability to lift up to 20lbs. Moving lifting or transferring of patients may involve lifting of up to 50lbs as well as assist with weights of more than 100lbs. Ability to stand for extended periods. Ability to drive to patient locations (ie. home, hospital, SNF, etc). Fine motor skills/Visual acuity The preceding functions may not be comprehensive in scope regarding work performed by an employee assigned to this position classification. Management reserves the right to add, modify, change or rescind the work assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role.

GEMCORE's continued success has earned us national recognition with Inc. Magazine's list of America's Fastest-Growing Companies and with the Cleveland Plain Dealer as a 2020, 2021, 2022, 2023, and 2024 Top Workplace . We are looking for qualified candidates who share our enthusiasm and drive for winning and want to be part of our caring culture! Are you looking to begin or further your career in the medical supply industry where you are able to contribute to the success of the business, and build lasting relationships? All while allowing for personal time every evening, weekend, and holiday? Edwards Health Care Services (EHCS), a division of GEMCORE , is a well-established and growing national direct-to home medical supply provider. We are seeking a highly motivated Patient Receivables Representative to join our high energy team. The Patient Receivables Representative's primary responsibility is to contact patients regarding pending and past due balances on their account and help patient develop a suitable resolution. This is a full-time, non-exempt position. Once training is complete, this position will potentially be part of a hybrid remote work schedule. This position is located in Hudson, OH. Schedule is 8:15 am - 5:00 pm, Monday through Friday. Employer paid vacation. Benefits available included medical/dental/vision, life, short and long-term disability insurances, and 401K Retirement Savings Plan. Ongoing training and development. Key Responsibilities: Setting up payment plans, collecting payments, or entering accounts with collections. Communicate with customers and insurances, while maintaining strong relationships. Closely monitor accounts to provide accuracy for customers and business. Provide documents to customer or collections regarding balance on account. Researching issues, problem solving and seeing results. Core Competencies Communicate and negotiate effectively with patients. Medical billing, accounts receivable, office work or insurance experience is helpful. Knowledge of accounts receivables, reconciling, or account management preferred. Communicate effectively with team members and Manager. Adapt to ever-changing environment/processes and procedures. Education/Experience HS diploma or equivalent. About Edwards Health Care Services, Inc. Edwards Health Care Services, Inc. (EHCS) is a national direct-to home medical supply provider of high quality medical and diabetes products that support the needs of individuals with diabetes and other conditions. For over 25 years, EHCS have been lighting the way to better health by providing customers an easier way to have products delivered directly to their door. By partnering with healthcare professionals, product manufacturers, and a large network of government and private insurers, EHCS prides itself on personalized customer service and a simplified, seamless order process for every customer…every time! For more information, visit *************** About GEMCORE GEMCORE, a family of companies headquartered in Hudson, Ohio - Edwards Health Care Services, GEMCO Medical, GemCare Wellness, and GEM Edwards Pharmacy - offers a core set of healthcare solutions by partnering with manufacturers, providers, employer groups, insurance groups, and patients to deliver high quality healthcare products and innovative services to proactively better lives. For more information, visit careers at GEMCORE

Job Description Transforming The Way Construction Owners Use Technology & Data Are you a proactive planner with deep expertise in data center scheduling and phased delivery? Do you enjoy working with innovative teams and delivering complex construction schedules with precision? If so, the Scheduling Specialist role at Avicado offers the opportunity to drive impact in high-performance, client-facing environments. You will love this job if… You are a high performer, self-starter, and love to learn. You take ownership of projects and drive impact. You connect and grow both inside and outside the organization. You thrive in a fast-paced, dynamic environment while staying authentic and having fun. What you'll do… Create detailed project schedules during planning and design phases, incorporating critical elements such as design milestones, permitting timelines, and long-lead procurement. Baseline & Strategic Scheduling: Establish and maintain baseline schedules that align with the delivery strategy, including phased commissioning and fast-track execution models. Risk & Impact Analysis: Perform schedule risk assessments to identify delays along the critical path and propose mitigation strategies. Conduct what-if scenarios to forecast impacts of design changes, procurement delays, or field issues. Cross-Functional Coordination: Collaborate closely with design, cost, and procurement teams to ensure realistic integration of timelines and resource dependencies. Ongoing Schedule Management: Maintain live project schedules throughout execution. Reflect real-time progress, manage updates, and track changes to provide accurate and actionable schedule insights. Critical Path Monitoring: Track and analyze critical and near-critical activities, proactively identifying delays and recommending recovery plans. Commissioning Schedule Management: Develop and manage commissioning plans in alignment with mechanical, electrical, and IT system turnovers, including parallel commissioning strategies. Tool & Process Optimization: Leverage existing tools such as Procore and MS Project to drive schedule efficiency. Identify gaps and recommend new systems or tools to enhance performance and alignment with client needs. Client Engagement & Business Reviews: Lead Quarterly Business Reviews (QBRs) with client's sponsor team and Avicado executives to review scheduling performance, realign goals, address emerging challenges, and define next-phase priorities. You should have... Advanced proficiency in scheduling software. Expert level of MS Project is required along with general working knowledge and ability with P6. Mastery of schedule development, including work breakdown structures (WBS), logic sequencing, resource loading, and schedule baselining. 5+ years of data center construction scheduling and/or project management expertise. Familiarity with phased delivery models and early equipment procurement specific to data center environments. Knowledge of how scheduling interfaces with cost, procurement, risk, and change management systems. Ability to develop integrated schedules and maintain alignment across multiple trades and stakeholders. Strategic thinking to identify risk scenarios, assess mitigation options, and proactively advise on recovery strategies. Ability to interface effectively with design teams, contractors, commissioning agents, and other project stakeholders. Facilitation skills to lead schedule review meetings, coordination sessions, and recovery planning workshops. Hands-on understanding of field construction activities and constraints to ensure realistic and executable schedules. Flexibility to dynamically update and re-sequence schedules in response to design evolution, procurement delays, or field conditions. High attention to detail, especially in meeting client-specific requirements for large-scale or hyperscale programs. A proactive, self-starting mindset with a high degree of ownership and accountability. Preferred Qualifications 5+ years of data center or mission critical experience. Demonstrated success managing complex, phased scheduling strategies in high-performance projects. Characteristics of an ideal candidate Responsive; Avicado takes great pride in reacting quickly and positively to our clients and teammates, both internal and external Innovative; a desire to drive innovation through new and unique solutions while embracing creative ideas Entrepreneurial; the drive to take initiative, deliver results, and create value for our clients Empowered; bring solutions instead of problems Performance Driven & Accountable; sets goals and challenges our high-performance culture Even-tempered; handles pressure and thrives in a fast-paced environment Coachable; recognizes strengths & weakness and open to guidance Why Avicado Competitive compensation Health insurance 401k with employer match Flexible PTO Remote work Philanthropic Matching Gift Program And more… About Avicado Avicado, LLP was established in 2015 with a focus on utilizing the latest cloud-based tools and applications to enhance our clients' experience. As a technology consultancy, we empower construction owners to make the most of their systems and data. Our team of experts collaborates with enterprise organizations such as data centers, universities, hospitals, and real estate developers to promote seamless interoperability across their teams and technologies. We are experiencing an exciting phase of expansion and actively searching for new talent to join our team. We're a close-knit team with a high-performance culture, but we don't like to take ourselves too seriously. Our diversity and inclusivity are a point of pride, and we have created a highly interactive remote work environment that encourages mutual respect and individuality while fostering opportunities for employees to excel both personally and professionally. We offer competitive benefits, remote work experiences, flexible work arrangements, various career development opportunities, employee resource groups, and more. Avicado's unwavering dedication to creating a remarkable workplace experience has been widely acknowledged by experts in the industry. We are thrilled to have attained the highly coveted "Great Place to Work" certification and to have been included on Inc.'s esteemed Best Workplaces list for three consecutive years. Additionally, we are humbled to have received the AYA Award, which recognizes allies who promote equality and actively foster positive change for women in technology. At Avicado, we take great pride in fostering a culture that is both inclusive and supportive, especially for women in the technology industry. These accolades are a testament to our ongoing efforts to foster a culture of inclusion, mutual respect, and professional growth for all members of our team. If you are a self-motivated individual who wants to work with Fortune 500 clients in a rapidly growing company, we encourage you to join us! EOE

About Us We are seeking intelligent individuals with diverse backgrounds - people, who like to ask questions, solve problems and find better ways to do things. At KeyBridge, we believe we're only as good as our reputation; after all, we are a respected leader in our industry and 17-time winner of Best Places to Work awards! We want you to like where you work, too. And, if you join KeyBridge, we think you will. Here are just a few of the perks: Business casual work environment 401k with employer contributions Health, prescription, vision and life insurance Vacation and paid time-off Culture of caring for our employees, our clients and their patients while having fun along the way Promoting team-building with fun; annual family picnic, holiday party, interactive games, luncheon carry-in and even an amusing Halloween costume contest On-site fitness center Wellness initiatives that have included walking & hydration challenges, smoking cessation and even a visiting massage therapist. Position Summary: Patient Care Representatives work for our state-of-the-art call center in Lima, OH, representing hospitals and healthcare providers while caring for their patients by processing payments and assisting them to resolve their patient account balances. We offer a team-driven work experience with flexible scheduling and monthly performance-based bonus plan. Spanish-speaking and previous medical billing experience are both a plus. We want the best and brightest to join our family. If you are great with people, organized, detail-oriented, possess a positive attitude & drive to be successful; we want to hear from you! Other perks to expect are: Flexible scheduling 125 hours of on-the-job training Monthly performance-based bonus plan Team-driven work experience, where together we can grow to our full potential We are hiring full-time Patient Care Representatives. Our employees have the ability to work in our home office or work from home. Team members located within a 45 mile radius of our home office are requested to work on site one day per week. Qualifications Ability to understand and communicate with patients to assist them in resolving their patient account balances Basic keyboarding and the ability to learn & navigate our proprietary software Good listening & communication skills to successfully assist patients on the phone Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form Write simple correspondence and effectively present information in one-on-one communications with responsible parties, clients, and other employees of the organization Ability to pass the ACA certification tests when you become eligible Ability to multi-task at a high level Ability to understand and communicate with Spanish-speaking patients is a plus Previous experience with medical insurance billing is a plus

This salary range may be inclusive of several career levels at Valley Medical Center and will be narrowed during the interview process based on several factors, including (but not limited to) the candidate's experience, qualifications, location, and internal equity. Patient Resource Center The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Patient Resource Representative I JOB OVERVIEW: The Patient Resource Representative I is responsible for inbound call handling for Primary and Specialty Clinics supported by the Patient Resource Center. AREA OF ASSIGNMENT: Patient Resource Center HOURS OF WORK: As assigned RESPONSIBLE TO: Supervisor, Patient Resource Center PREREQUISITES: * High School Graduate or equivalent (G.E.D.) preferred. * Minimum of 2 years of experience in a call center, or 1 year in a physician's office; with experience using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time. * Demonstrates basic skills in keyboarding (35 wpm) * Computer experience in a windows-based environment. * Excellent communication skills including verbal, written, and listening. * Excellent customer service skills. * Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred. QUALIFICATIONS: * Ability to function effectively and interact positively with patients, peers and providers at all times. * Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines. * Ability to provide verbal and written instructions. * Demonstrates understanding and adherence to compliance standards. * Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff: * Ability to communicate effectively in verbal and written form. * Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the callers needs. * Ability to maintain a calm and professional demeanor during every interaction. * Ability to interact tactfully and show empathy. * Ability to communicate and work effectively with the physical and emotional development of all age groups. * Ability to analyze and solve complex problems that may require research and creative solutions with patient on the telephone line. * Ability to document per template requirements, gather pertinent information and enter data into computer while talking with callers. * Ability to utilize third party payer/insurance portals to identify insurance coverage and eligibility. * Ability to multitask while successfully utilizing varying computer tools and software packages, including: * Utilize multiple monitors in facilitation of workflow management. * Electronic Medical Records * Telephone software systems * Microsoft Office Programs * Ability to successfully navigate and utilize the Microsoft office suite programs. * Ability to work in a fast-paced environment while handling a high volume of inbound calls. * Ability to meet or exceed department performance standards for Quality, Accuracy, Volume and Pace. * Ability to speak, spell and utilize appropriate grammar and sentence structure. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: See Generic for Administrative Partner. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Administrative Partner. * Essential Responsibilities and Competencies: * In-depth knowledge of UW VMC Medicine's mission, vision, and service offerings. * Demonstrates all expectations outlined in the VMC Caregiver Commitment throughout every interaction with patients, customers, and staff. * Delivers Excellent customer service throughout each interaction. * Provides first call resolution, whenever possible. * Acknowledge if patient is upset and de-escalate using key words and providing options for resolution. * Identify and assess patients' needs to determine the best action for each patient. This is done through active listening and asking questions to determine the best path forward. * A knowledgeable resource for patient/customers that works to build confidence and trust in the VMC health care system. * Schedules appointments in Epic by following scheduling guidelines and utilizing tools and resources to accurately appoint patient. * Strives to meet patients Access needs for timeliness and provider, whenever possible. * Applies VMC registration standards to ensure patient records are accurate and up to date. * Ensures accurate and complete insurance registration through the scheduling process, including Verifies insurance eligibility or updates that may be needed. * Reviews registration work queue for incomplete work and resolves errors prior to patient arrival at the clinic. * Utilizes protocols to identify when clinical escalation is needed based on the symptoms that patients report when calling. * Takes accurate and complete messages for clinic providers, staff and management. * Relays information in alignment with protocols and provides guidance in alignment with patient's needs. * Routes calls to appropriate clinics, support services, or community resource when needed. * Coordinates resources when needed for patients, such as interpreter services, transportation or connecting with other resources needed for our patient to be successful in obtaining the care they need. * Identifies, researches, and resolves patient questions and inquiries about their care and the UW VMC health care system. * Other duties as assigned. Created: 1/21 Grade: OPEIU-C FLSA: NE CC: 8318 #LI-Remote Job Qualifications: PREREQUISITES: 1. High School Graduate or equivalent (G.E.D.) preferred. 2. Minimum of 2 years of experience in a call center, or 1 year in a physician's office; with experience using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time. 3. Demonstrates basic skills in keyboarding (35 wpm) 4. Computer experience in a windows-based environment. 5. Excellent communication skills including verbal, written, and listening. 6. Excellent customer service skills. 7. Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred. QUALIFICATIONS: 1. Ability to function effectively and interact positively with patients, peers and providers at all times. 2. Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines. 3. Ability to provide verbal and written instructions. 4. Demonstrates understanding and adherence to compliance standards. 5. Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff: a. Ability to communicate effectively in verbal and written form. b. Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the caller's needs. c. Ability to maintain a calm and professional demeanor during every interaction. d. Ability to interact tactfully and show empathy. e. Ability to communicate and work effectively with the physical and emotional development of all age groups. 6. Ability to analyze and solve complex problems that may require research and creative solutions with patient on the telephone line. 7. Ability to document per template requirements, gather pertinent information and enter data into computer while talking with callers. 8. Ability to utilize third party payer/insurance portals to identify insurance coverage and eligibility. 9. Ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent 10. Ability to organize and prioritize work. 11. Ability to multitask while successfully utilizing varying computer tools and software packages, including: a. Utilize multiple monitors in facilitation of workflow management. b. Scanning and electronic faxing capabilities c. Electronic Medical Records d. Telephone software systems e. Microsoft Office Programs 12. Ability to successfully navigate and utilize the Microsoft office suite programs. 13. Ability to work in a fast-paced environment while handling a high volume of inbound calls. 14. Ability to meet or exceed department performance standards for Quality, Accuracy, Volume and Pace. 15. Ability to speak, spell and utilize appropriate grammar and sentence structure.

Patient Scheduling Representative- Full Time (Remote)- Training On-Site in Gorham, ME Summary / Objective The Scheduling Representative will work to efficiently and effectively schedule Maine Optometry patients for all exams and services provided throughout the various practice locations. The scheduler will be organized and detail-oriented in understanding the specific scheduling needs for each optometrist and practice location. Excellence in customer service and relations is essential. If you're friendly, detail-oriented, and eager to contribute to a positive work environment, we want to hear from you! Experience in healthcare or customer service is a plus but not required - we provide comprehensive training. Essential Functions - Patient Scheduling Representative Position is responsible for performing appointment scheduling for a high volume multi-physician practice. Scheduler will cancel patient appointments and will re-schedule as required. Provides accurate instructions to prepare patients for the examination or procedure. Maximizes efficiency of and minimizes gaps in the practice schedule by striving to offer the patient the next available appointment when possible and by scheduling patients appropriately by optometrist and location. Maintains and demonstrates knowledge and understanding of patient privacy rights under HIPAA guidelines. Maintains regular in-person attendance All other duties as assigned 40 hours per week The training period (one month) will be held in person at our Gorham office. Incentives available based on call volume expectations. Qualifications High school graduate or GED required Strong verbal and written communication skills Experience in customer service preferred

Are you a proactive, detail-driven professional who's passionate about helping kids thrive? Join our team as a Front Office Coordinator and play a key role in supporting children with developmental challenges - from anywhere! We're a mission-focused pediatric outpatient therapy clinic looking for a hard-working self-starter to join us in a remote or hybrid position. If you're organized, compassionate, and ready to make a difference, we want to hear from you. Key Responsibilities: Manage patient scheduling and calendar coordination Track Plans of Care and ensure timely physician signatures Verify insurance benefits and secure authorizations Assist with new patient intake and maintain accurate records Communicate clearly with families, therapists, and providers Support a smooth and professional front office workflow What We're Looking For: Flexibility to start some days as early as 7:00 AM and work some evenings until 7:00 PM Experience required in insurance verification and obtaining authorizations Outpatient therapy experience is a plus, but not required Strong attention to detail and ability to multitask Tech-savvy, with proficiency in EMR systems and Microsoft Suite Positive, professional communication skills Reliable, independent, and committed to high-quality service Alignment with our core values: integrity, growth, compassion, service, teamwork, and perseverance Position Details: Remote or hybrid (depending on experience and availability) Full-time, Monday-Friday with flexible scheduling Opportunity to grow with a team that's passionate about changing lives Apply Today! Help us help children live their best lives - one family at a time.

Schedules patients in multiple areas for appointments or procedures. Collects, verifies, and records required information, screens patients according to departmental policies, and enters information accurately into hospital and departmental computer systems. Answers, screens, and routes telephone calls and performs general office support. May complete work necessary for pre-authorizations and/or referrals. Communicates effectively and promotes teamwork. Key Responsibilities: * Schedules appointments/procedures across the enterprise in multiple areas, coordinating with the providers, locations, and families, following the department's scheduling guidelines. Responds to patient's concerns and needs, offering possible appointment options such as location and time. Enters appropriate information in hospital IT systems and coordinates care with interpreter services, when necessary. * Collects, verifies, records, and processes patient demographics, insurance/payment and referral information required for patient appointments in accordance with HIPAA approved procedures. Enters the correct CPT codes to describe examinations and ICD-9/10 codes to facilitate the authorization process. * Screens patients for potential contraindications for examination and/or location according to area needs, escalating questions and issues appropriately. Accurately fills out paper and/or electronic screening forms, when necessary. * Answers, screens, and routes telephone calls in a courteous and respectful manner following departmental guidelines. Records and forwards messages and triages calls for urgent information or services. Responds to requests for routine information or assistance within scope of knowledge and authority. * Works with others to promote and encourage each person's contribution to the interdisciplinary team toward achieving optimal patient goals and outcomes. Provides exceptional care, exceptional service. * Performs other duties as needed. Minimum Qualifications Education: * High School Diploma/ GED Experience: * No healthcare experience required - Basic customer service and computer skills. * Analytical skills and judgment to interpret data and take appropriate action in circumstances and situations that vary. Contributes to a supportive team environment within and between other departments and organizations. * Ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations. * Strong attention to detail, commitment to excellence, strong planning and organizational skills, using time efficiently, and prioritizing and coordinating tasks appropriately. Schedule: Monday-Friday: 8:30am-5:00pm, 100% Remote Boston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes.