Medical Surgery Scheduler
Front Desk Coordinator Job 47 miles from Kankakee
Modern Pain Consultants is a renowned Interventional Pain Practice committed to providing exceptional patient care and innovative pain management solutions. We are a well-established, higher volume Interventional Pain Practice seeking a seasoned, talented full-time surgery scheduler with a can-do attitude and strong professionalism. You must be computer savvy for this position. We are EMR based, using EMA; Experience with EMA is very beneficial, but not required. Looking for candidates who want a long-term, stable position with opportunity for advancement. As a Surgery Scheduler, you will be responsible for providing concierge level surgery scheduling support to our patients. This includes one on one consultation, an explanation of how the procedures may be covered and follow up as necessary.
Essential Functions/Duties/Responsibilities:
Coordinates and schedules surgeries, follow-up appointments as designated by physicians.
Interacts with patients, physicians, and other staff both within the Clinic and at outside facilities providing accurate, timely and responsive information.
Processes and routes all surgery scheduling paperwork to meet physician and clinic requirements.
Ensures efficient telephone communication.
Follows all written protocols and procedures of the clinic.
Demonstrates courtesy and helpfulness toward patients and their families.
Must be able to recognize and respond appropriately to urgent/emergent situations per clinic protocols.
Establish and maintain effective working relationships with physicians, staff, and management.
Identifies scheduling barriers and implements solutions to improve scheduling results based on predetermined goals.
Qualifications & Skills:
High school diploma or GED required.
1+ years surgery scheduling or related experience.
Must be able to communicate effectively with physicians and patients.
Must be capable of establishing good working relationships internally and externally.
Strong knowledge of clinical / medical practice operations, procedures, terminology, and administrative procedures.
Must be flexible and can effectively multitask.
Proficient in computers and relevant software applications and practice management technology.
Ability to collaborate across departments and build effective relationships with internal and external customers to achieve goals
Experience in Pain Specialty is Preferred
Medical Receptionist - Sleep Department
Front Desk Coordinator Job 47 miles from Kankakee
Job Description
Girgis ENT specializes in the medical and surgical treatment of problems of the ear, nose, and throat; providing state-of-the-art audiologic evaluations, hearing aid devices, allergy testing and therapy, CT scan imagery, and diagnostic and therapeutic sleep services.
Our AASM accredited sleep department is currently looking for receptionist to join our team.
Here at Girgis ENT, we are driven by our mission to help each patient breathe better, hear better, and sleep better with life-changing results. We have had the distinction of being the premier ear, nose, and throat private practice in the Chicago western suburbs since 1959; largely because of the dedicated providers and employees who work here. If you are looking for a new opportunity with a practice that values their employees, believes in a healthy work/life balance, and prides itself on providing the highest quality of care to each patient, we encourage you to apply today!
Key Responsibilities:
Answers incoming telephone calls; retrieves and addresses voicemails daily
Provides information required, log specific call info in patient chart,
Greets visitors and patients as they arrive for scheduled appointments
Registers and schedules appointments for established and new patients including sleep studies, DME, mask fittings, and consults/follow ups.
Confirm all appointments in electronic scheduling system.
Obtains all records, relevant demographic and insurance information, and necessary consents and approval forms
Confirms demographic and insurance information for new and established patients, according to protocol; scans each patient's insurance card and photo ID, front and back, obtains credit card on file.
Provides patients with appropriate questionnaires and files into electronic records
Confirms that electronic insurance eligibility was completed, or repeats prior to visit
Refers to clinical staff any questions regarding treatment
Reviews the daily schedules one day ahead – ensures eligibility has been verified.
Uploads compliance and sleep records prior to appointments
Ensures all patient paperwork is complete before patient is seen—flags the chart for the clinical staff
Informs patients in the reception area when the physicians are running behind schedule
Collects and posts copayments and outstanding balances from patients at check in
Screens visitors and responds to routine requests for information
Performs Sleep Study and DME pre-certifications and/or pre-authorizations prior to patient appointment as requested
Schedules and completes DME Appointments and Mask Fittings,
Sets up DME services including educational appointments, Mask Fittings
Retrieve faxes and complete as necessary
Sends DME orders to appropriate suppliers ensuring patient has completed annual visits
Checks voicemails daily and responds back as needed
Keeps the patient reception area neat and clean at all times throughout the day
1 year medical experience required
Experience with EMR, Modmed a plus
Hours
Monday 8-4
Tuesday 9-7
Wednesday 8-4
Thursday 8-4
Friday 8-4
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Phlebotomist Patient Services Representative
Front Desk Coordinator Job 38 miles from Kankakee
Job Title: Phlebotomist Patient Services Representative Contract Duration: 2 Months Pay rate: Up to $24/hr Work Type: Onsite, Monday-Thursday 11a-530p, Friday 2p-6p Job Description: The Phlebotomist Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe, and accurate manner.
The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy of patient information.
Job Responsibilities:
Under the direction of the area supervisor, perform daily activities accurately and on time.
Maintain a safe and professional environment.
Phlebotomist Patient Services Representative performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
Maintains required records and documentation.
Demonstrates organizational commitment and promotes a positive image to patients, clients, employees, and the public in general.
Job Requirements:
Ability to provide quality, error-free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Excellent phlebotomy skills to include pediatric and geriatric.
Flexible and available based on staffing needs, which includes weekends, holidays, on-call, and overtime.
Required Education:
High school diploma or equivalent REQUIRED
Medical training: medical assistant or paramedic training preferred.
Phlebotomy certification preferred (Required in California, Nevada, and Washington).
Work Experience:
Minimum of 6 months of experience REQUIRED.
One(+) year phlebotomy experience preferred.
Customer service in a retail or service environment is preferred.
Keyboard/data entry experience is a must.
Benefits:
Medical, Vision, and Dental Insurance Plans
401k Retirement Fund
About The Company:
Leading provider of diagnostic information services, empowering healthier lives. Leveraging the world's largest clinical lab database, we offer insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management. Serving millions of patients and healthcare providers worldwide, we're committed to a healthier world, inclusive care, and building value for all stakeholders.
About GTT:
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!
25-22013: #gttqst
Statewide in Illinois - Care Coordinator (Medical Social Consultant)
Front Desk Coordinator Job 28 miles from Kankakee
Hiring Department: UIC Division of Specialized Care for Children - Statewide in Illinois UIC is among the nation's preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent "Best Colleges" rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has nearly 260,000 alumni, and is one of the largest employers in the city of Chicago.
Description:
The DSCC Care Coordinator (Medical Social Consultant) provides care coordination services to families eligible for DSCC programs. Under the direction of the regional manager and assistant directors, the position is responsible for knowing and abiding by specific program contractual requirements. The Medical Social Consultant is expected to engage and develop strong partnerships with families through care coordination activities, including: completing comprehensive assessments, person-centered care plans, monthly interactions, engagement with multiple stakeholders, and coordination of resources.
Duties & Responsibilities:
Under the direction of the regional manager, performs active care coordination services by completing comprehensive health assessments, identifying families' strengths, and developing a person-centered service and care plan.
Facilitates 30-day (or as needed) monitoring of the person-centered care plan, assesses/determines status change, prioritizing unmet needs and location of resources.
Conduct and document in-person visits at home (every 6 months or as needed) or in other appropriate settings like schools or hospitals.
Completes consistent and timely documentation (within 48 hours) to ensure compliance case record compliance as established by procedures.
Educate, support, and connect non-waiver families with resources for a seamless age transition. Similarly, provide age-transition support to waiver families exiting the program due to health improvement.
Completes consistent and timely documentation (within 48 hours) to ensure compliance with waiver and non-waiver renewal requirements and timelines without direct manager support.
Conducts and documents in-person visits at home or other appropriate settings like schools or hospitals every 6 months or as needed according to federal waiver requirements.
Partners with team members (e.g., home care liaisons or nurse consultants) to facilitate seamless transitions of care.
Join and participate in Medicaid managed care clinical rounds occasionally.
Join and participate in DSCC multidisciplinary meetings as needed.
Engage as necessary with the transition of the care team to promote effective discharge planning.
Educate, support, and connect families with resources for a seamless age transition.
Provide close collaboration with MCO teams for those participants that are co-managed (e.g., waiver recipients).
Arrange, lead, and contribute with areas of expertise to multi or interdisciplinary care team meetings with participants' providers, family members, nursing agencies, or school teams. Identify/escalate and facilitate internal team meetings on participants with complex behavioral/social determinants or clinical factors impacting their well-being.
Identifies critical incidents and collaborates with all involved providers for resolution.
May take the lead on the management of complex behavioral health individuals until the participant is stabilized or moved to a lower level of care coordination management.
May manage clinically and socially complex caseload participants resulting from neglect or abuse allegations, illness progression, or caregivers' hardship.
Utilize as necessary interpreter language line and accommodation resources based on the university's Americans with Disability Act (ADA) guidelines, such as American Sign Language (ASL).
Utilize a culturally - competent approach as guided by the university to support families' cultural values and traditions.
Active participation in post-records reviews and completion of recommended remediation within expected timeline.
Contribute to quality improvement initiatives, including but not limited to attendance at quality huddles and provision of recommendations as needed.
Assist families and caregivers with the coordination of medical services, required treatments, supplies/equipment, and environmental modifications.
May support other licensed and unlicensed care coordinators in verifying and interpreting clinical conditions, treatments, mental or behavioral health diagnoses or concerns, guiding priorities on the person-centered care plan, and recommending resources.
Qualifications:
Minimum Qualifications
* Master's degree from an accredited school or university in social or behavioral science or a related health specialty area.
* Based on institutional requirements for each position:
* Current State of IL Licensure as a Licensed Social Worker or a Licensed Clinical Social Worker.
* Three (3) years (36 months) of progressively more responsible full-time experience in social work in a medical/clinical or social service agency setting.
Benefits eligible positions include a comprehensive benefits package which offers: Health, Dental, Vision, Life, Disability & AD&D insurance, a defined benefit pension plan, paid leaves such as vacation, holiday, and sick, tuition waivers for employees and dependents. To view a complete list of employee benefits please visit: ************************************* The budgeted salary range for this position is $52,000 to $63,000.We strive to provide competitive salary, considering factors such as available market data, internal equity, candidate experience and qualifications, and budget constraints. The final salary offer will be determined through a thorough assessment of these elements. It is not typical for an individual to be offered a salary at or near the top of the full range for a position.
The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, COVID-19 vaccination requirement, and employment eligibility review through E-Verify.
The university provides accommodations to applicants and employees. Request an Accommodation
Standardized Patient Coordinator- IL- Clinical Skills and Simulation Center
Front Desk Coordinator Job 47 miles from Kankakee
This individual will be responsible for serving in a coordination role for the Standardized Patient (SP) Program at the Midwestern University - Downers Grove campus. The position reports to the Standardized Patient Program Manager of the Clinical Skills and Simulation Center - Downers Grove.
Essential Duties and Responsibilities
* Assist in the recruitment, training and orientation of Standardized Patients.
* Monitor Standardized Patient (SP) performances. This includes all aspects of case portrayal such as delivering details, affect, fidelity and physical simulation.
* Observe videos of Standardized Patients for quality assurance purposes to ensure standardization and implement retraining or removal as needed.
* Oversee SP data base, attendance and assist in the preparation and monitoring of inventory needed for clinical education activities involving Standardized Patients.
* Administration and support of SP Payroll including data entry and timely submission of documents.
* Communicate SP schedules and reminders via Outlook.
* Resolve and/or report SP or student issues to SP Program Manager.
* Attend department meetings as requested.
* Communicate effectively and handle challenging or confidential matters with the utmost professionalism. Ability to work professionally with a varied number of faculty and standardized patient trainees.
* Other duties or projects as assigned by the SP Program Manager or Center Director
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. This individual must be able to work in a constant state of alertness and safe manner with regular, predictable, in-person attendance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Ability to pay superb attention to detail and the ability to handle multiple responsibilities simultaneously.
* Proficiency in providing high level customer service providing flexible and responsible solutions to difficult situations.
* Ability to build and maintain rapport and collaborate effectively with standardized patients, administration, staff, and peers.
* Ability to work independently with limited supervision as well as part of a team
* Committed to maintaining confidentiality when necessary.
* Maintain professional attitude and demeanor at all times.
* Ability to occasionally flex schedule to meet needs of department which includes working late or coming in early.
Education and/or Experience
High School diploma or GED required. Completion of Bachelor's degree at an accredited college or university highly desired. 5-7 years of coordination, office support, or teaching/training experience required. Knowledge of and experience working with standardized patients preferred. Experience working in a team and customer service oriented environment.
Computer Skills
Must demonstrate computer proficiency in database management and MS Office (Word, Excel, Outlook, PowerPoint, Publisher).
Language Skills
High skills: Excellent verbal/written communication and presentation skills. Ability to read, analyze, and interpret general business periodicals, professional journals, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information to supervisor or top management.
Reasoning Ability
High skills: Strong problem skills required. Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Mathematical Ability
Intermediate skills: Ability to add, subtract, multiply, and divide all units of measure using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to interpret bar graphs. Ability to utilize technology in making mathematical calculations.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is occasionally required to stand, walk, use hands to handle or feel and reach with hands and arms. The employee is regularly required to sit, talk and hear. The employee must occasionally lift and /or move up to 20 pounds.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Midwestern University is a private, not-for-profit organization that provides graduate and post-graduate education in the health sciences. The University has two campuses, one in Downers Grove, Illinois and the other in Glendale, Arizona. More than 6,000 full-time students are enrolled in graduate programs in osteopathic medicine, dentistry, pharmacy, physician assistant studies, physical therapy, occupational therapy, nurse anesthesia, cardiovascular perfusion, podiatry, optometry, clinical psychology, speech language pathology, biomedical sciences and veterinary medicine. Over 500 full-time faculty members and 400 staff members are dedicated to the education and development of our students in an environment that encourages learning, respect for all members of the health care team, service, interdisciplinary scholarly activity, and personal growth.
We offer a comprehensive benefits package that includes medical, dental, and vision insurance plans as well as life insurance, short/long term disability and pet insurance. We offer flexible spending accounts including healthcare reimbursement and child/dependent care account. We offer a work life balance with competitive time off package including paid holiday's, sick/flex days, personal days and vacation days. We offer a 403(b) retirement plan, tuition reimbursement, child care subsidy reimbursement program, identity theft protection and an employee assistance program. Wellness is important to us and we offer a wellness facility on-site with a fully equipped fitness facility.
Midwestern University is an Equal Opportunity/Affirmative Action employer that does not discriminate against an employee or applicant based upon race; color; religion; creed; national origin or ancestry; ethnicity; sex (including pregnancy); gender (including gender expressions, gender identity; and sexual orientation); marital status; age; disability; citizenship; past, current, or prospective service in the uniformed services; genetic information; or any other protected class, in accord with all federal, state and local laws, and regulation. Midwestern University complies with the Smoke-Free Arizona Act (A.R.S. 36-601.01) and the Smoke-Free Illinois Act (410 ILCS 82/). Midwestern University complies with the Illinois Equal Pay Act of 2003 and Arizona Equal Pay Acts.
Medical Receptionist
Front Desk Coordinator Job 50 miles from Kankakee
$19.75 - $20.75 an hour
Job DescriptionJob Summary: The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. Compensation: $19.75 - $20.75/hour Location: 2124 Ogden Avenue STE 301 Aurora, IL 60504Duties/Responsibilities: Operational Excellence: Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes . Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. Provide support to patients with requests via phone, email, and or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. Collect all in-person and telehealth co-payments and account balances at the time of service. Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support:Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. Coordinate with clinicians pertaining to any additional patient questions. Support clinician schedules by auditing for appointment accuracy. Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: Ability to multitask and prioritize duties to support delivery of high-quality patient experience. Ability to work independently and as a team member. Strong communication skills, both written and verbal. Proficient in using Computer Software Applications (Microsoft Office & EMRs) Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: High School or equivalent required, associates/bachelor's degree preferred . 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
Patient Care Coordinator
Front Desk Coordinator Job 32 miles from Kankakee
Job Title: Patient Care Coordinator Job Location: Midland Oral Surgery & Implant Centers, Tinley Park, IL Job Type: Fulltime Job Summary: Are you looking for a company that you can call home and have opportunities to grow? We are looking for an experienced Patient Care Coordinator to join our growing practice. We pride ourselves on guiding our staff in the right direction to not only learn but also get hands-on training to move forward within the company. Responsible for providing excellent customer service to assigned dental offices and patients. Job Description:
Provide quality care and attention to our patients, referring offices and team.
Assist patients in all phases of care.
Act as primary contact for assigned referring doctors.
Discuss patient care and answer any questions regarding treatment.
Follow-up with patients for missed, broken appointments and unscheduled treatment.
Contact patients prior to surgery to collect payment deposits and answer any question.
Assist in answering inbound calls when all other employees are not available.
Schedule surgical appointments according to practice goals and blocks.
Follow up on unscheduled treatment plans.
Respond to needs of assigned RD's and office staff.
Coordinate doctor meetings, respond to patient questions and requests.
Maintain patient charts: ensure required forms are accounted for and signed.
Verify Insurance.
Review consultation charges and enter into computer.
Back up to other co-workers (Reception, PCC, Scheduler, Finance, Manager).
Any other duties assigned.
Required Qualifications:
High school diploma or equivalent required.
Proficient in Microsoft office applications including Word, Excel, and Outlook.
Understanding of dental and medical insurance.
Excellent customer service skills.
Excellent written and verbal communication skills.
Professional voice inflection and direct eye contact.
Professional business attire, appearance, and phone etiquette.
Belief in practice treatment and fees.
Proficient in basic math and accounting skills.
Preferred Qualifications:
Experience working in a dental or healthcare setting preferred.
Experienced in WIN/OMS preferred.
Schedule:
Monday - Thursday, 7:45AM - 4:15PM
Friday 6:45AM - 2:15PM
Benefits:
401(k) Matching
Dental Insurance
Health Insurance
Life Insurance
Vision Insurance
Referral Program
Special Requirements:
Woking in-office is an essential function to this job.
Physical requirements include sitting, stooping, turning, standing, bending, walking, hearing, reading, writing, and keyboarding, may lift up to 25 lbs.
Ability to sit behind a desk approximately 80% of the workday required.
This is not an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. Management may require that other or different tasks be performed as assigned.
Beacon Oral Specialists Management, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Hearing Care Coordinator-Tinley Park, IL Job Details | Sonova AG
Front Desk Coordinator Job 32 miles from Kankakee
Connect Hearing, part of AudioNova 18210 S. La Grange Rd. Suite 103 Tinley Park, IL 60487 Current pay: $18.00-20.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday, 8:30am-5:00pm What We Offer: * Medical, Dental, Vision Coverage
* 401K with a Company Match
* FREE hearing aids to all employees and discounts for qualified family members
* PTO and Holiday Time
* No Nights or Weekends!
* Legal Shield and Identity Theft Protection
* 1 Floating Holiday per year
Job Description:
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
As a Hearing Care Coordinator, you will:
* Greet patients with a positive and professional attitude
* Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
* Collect patient intake forms and maintain patient files/notes
* Schedule/Confirm patient appointments
* Complete benefit checks and authorization for each patients' insurance
* Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
* Process repairs under the direct supervision of a licensed Hearing Care Professional
* Prepare bank deposits and submit daily reports to finance
* General sales knowledge for accessories and any patient support
* Process patient orders, receive all orders and verify pick up, input information into system
* Clean and maintain equipment and instruments
* Submit equipment and facility requests
* General office duties, including cleaning
* Manage inventory, order/monitor stock, and submit supply orders as needed
* Assist with event planning and logistics for at least 1 community outreach event per month
Education:
* High School Diploma or equivalent
* Associates degree, preferred
Industry/Product Knowledge Required:
* Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
* Professional verbal and written communication
* Strong relationship building skills with patients, physicians, clinical staff
* Experience with Microsoft Office and Outlook
* Knowledge of HIPAA regulations
* EMR/EHR experience a plus
Work Experience:
* 2+ years in a health care environment is preferred
* Previous customer service experience is required
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guaranteeevery person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
Front Office Coordinator
Front Desk Coordinator Job 43 miles from Kankakee
We are looking for a kind, enthusiastic and experienced patient advocate to join our team, alongside 2 spectacular associate dentists.
If you are a detail oriented individual who is dependable and hardworking with a passion for patient care, this is the organization for you! We offer generous benefits, including transparent monthly bonuses. We also reward our employees who refer equally amazing colleagues to join our teams! Join us and bring a friend!
Dental Group of Evergreen Park Core Values:
Kick Ass, Show Up, Meet The Moment, Ego is NOT your amigo and Help First
At Dental Group of Chicago we work hard to live by these core values, we believe a healthy, happy, safe work environment is paramount and we will not compromise these values. If you agree with them and want to join a caring, kind group of individuals who kick ass and show up daily to meet every moment with no ego only amigo and to help ourselves and others first, don't let this opportunity pass by.
PLEASE ONLY APPLY IF YOU HAVE DENTAL OFFICE EXPERIENCE.
Please send a resume with your current and previous work experience.
Skills and responsibilities include:
Welcome patients in the dental office, ensure all proper documents are obtained
Schedule appointments
Computer knowledge
Excellent communication
Attention to detail
Well-organized
Self starter
Reliable
Ethical
Job Types: Full-time, Part-time
Salary: $18.00 - $26.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Health insurance
Health savings account
Paid time off
Professional development assistance
Referral program
Tuition reimbursement
Vision insurance
Schedule:
10 hour shift
12 hour shift
8 hour shift
Weekend availability
Supplemental pay types:
Bonus pay
Front Office Assistant
Front Desk Coordinator Job In Kankakee, IL
Job Description
Front Office Assistant
Community Health Partnership of Illinois is a is a non-profit organization that provides primary health care to migrant farmworkers and other medically underserved populations throughout northern and central Illinois that specializes in primary preventative medical, dental, and behavioral health service. Our focus is delivering quality, culturally responsive health care services to our patients, caregivers, and partners in the communities we serve.
We are seeking a friendly and organized Front Office Assistant to join our team. The Front Office Assistant will be responsible for providing excellent customer service to all guests and visitors that come to our office. The ideal candidate will have strong communication skills, be able to multitask effectively, and have a professional demeanor.
Key responsibilities:
- Greet and assist guests and visitors as they arrive at the office- Answer and direct phone calls in a professional and courteous manner- Maintain a clean and organized front desk area- Schedule appointments and manage the office calendar- Assist with administrative tasks as needed, such as filing, data entry, and photocopying- Handle incoming and outgoing mail- Stock and maintain office supplies- Ensure all visitors sign in and out of the office- Assist with special projects and events as needed
Qualifications:
- High school diploma or equivalent
- Previous experience in a customer service or administrative role preferred
- Strong communication and interpersonal skills
- Proficient in Microsoft Office applications
- Ability to multitask and prioritize tasks effectively
- Professional and friendly demeanor
-Bilingual Spanish/English required
Licenses & Certifications:
Valid Driver's license and automobile insurance.
CPR certification within 90 days of employment and current certification thereafter. Annual OSHA/HIPPA training in accordance with the CHP OSHA/HIPPAmanual.
Annual TB test in accordance with CHP TB policy and procedures. Hepatitis B vaccination/waiver in accordance with CHP Hepatitis B vaccination/waiver protocol.
If you are a motivated and detail-oriented individual with a passion for customer service, we would love to hear from you. Please submit your resume and a cover letter detailing why you would be a great fit for the Front Office Assistant position.
Office Support - Medical
Front Desk Coordinator Job 50 miles from Kankakee
The Care Coordination Assistant (CCA) provides non-clinical care coordination support functions for care coordination services of members enrolled through ILS' client health plans. The CCA role assists in promoting effective education, self-management support, and timely healthcare delivery to achieve optimal quality and outcomes. The Care Coordination Assistant is a professional that consistently demonstrates and promotes the values of respect, honesty care, and dignity for the members as well as all other team members involved in the servicing of ILS' clients. The CCA is involved in care coordination support services. The Care Coordination Assistant works to support the care coordination model including service coordination, management and follow-up on member interventions.
REQUIREMENTS
All employees are required to maintain confidentiality, protect privacy, comply with PHI regulations, and report violations.
Contacts (Unable to Reach, Disenrollment) members as necessary to assist in the coordination of services, this may require additional research and investigative skills to locate the member.
Prioritizes members according to intensity, need, and required follow-up
Oversight and management of Care Management in-bound communications, including follow-up through resolution
Provides feedback and information to the Clinical Care Coordinator and Non-Clinical Care Coordinator teams as needed.
Assists in report production, data collection, and data entry for member management
Collaborates with Interdisciplinary care team and facilitates case reviews as necessary.
Maintains accurate and timely documentation in the electronic care coordination system.
Participates in the orientation of new personnel.
Participates in regular team meetings and department in-services.
Works in conjunction with others on the team and promotes collaborative teamwork.
State program information management.
Case Management team scheduling
Adheres to organizational policies and procedures.
Maintains a working knowledge of, and adheres to applicable federal/state regulations including, but not limited to, laws related to patient confidentiality, the release of information, and HIPAA.
Interacts in a manner which is professional, respectful, positive, helpful, and promotes trust.
Maintains professional growth and development
Complies with all requirements of the Care Coordination Model of Care.
Minimum Education:
High school with 3 years of administrative experience or Associates degree in health care related field (preferred)
Must have strong critical thinking skills, and be able to follow complex direction
Prior experience in a health care setting (preferred)
Understanding of medical terminology(preferred)
Minimum Experience and Other Qualifications
1+ years in healthcare
Computer skills including data entry (database), and MS Office (Word, Excel)
Strong communication skills both oral and written
Cross Recruiting Inc is an EEO employer - M/F/Vets/Disabled View all jobs at this company
Front Desk Coordinator I - Concierge
Front Desk Coordinator Job 50 miles from Kankakee
Looking for a career that makes you smile? We're seeking a Front Desk Coordinator I to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).
* Welcomes visitors to the practice and provides information about clinic features
* Answers, screens, and routes incoming calls and takes messages as needed
* Checks-in and collects general information from patients on their first visit
* Verifies insurance information
* Notifies clinicians of patient arrival and readiness
* Makes appointments for returning patients as necessary
* Prints/reprints appointment reminders and school/work excuses
* May make changes to the patient schedule as necessary
* Coordinates payment arrangements or account resolution
* Receives, stores, and delivers shipments and mail
* Takes payments and posts to account
* Updates charts and patient information
* Drives internal marketing initiatives and fosters participation from everyone
Your special skills:
We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in:
* Ability to communicate effectively verbally and in writing
* Ability to listen and understand information verbally and in writing
Prerequisites for success:
* High School Diploma or equivalent required
* One (1) year of administrative experience preferred
* Bilingual a plus, but not required
The Perks:
In exchange for the dynamic contribution you'll bring to our team, we offer:
* Competitive salary
* Medical, dental, vision and life insurance
* Short and long-term disability coverage
* 401(k) plan
* 2 weeks paid time off in your first year + paid holidays
* Discounts on braces and clear aligners for you and your family members
Why Smile Doctors?
As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.
Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles.
This is the perfect opportunity to grow with an expanding organization! Apply today!
TeamVision - Patient Care Coordinator
Front Desk Coordinator Job 48 miles from Kankakee
Position:Full-Time Total Rewards: Benefits/Incentive Information Rosin Eyecare was founded in 1930 with the mission of providing Chicagoans excellent eye health services and delivering exceptional vision. In the 90 years since, we've remained completely focused on treating our patients like we would treat members of our own family. This commitment has fueled our success, allowing us to expand across the region and ensure that better vision is never too far out of sight. Our expert team of Optometrists, Ophthalmologists, and LASIK surgeons are dedicated to their specialties and each have extensive training in their respective field. We offer comprehensive eye exams, stylish glasses, and contact solutions, along with a variety of eye health checkups. We're constantly incorporating cutting-edge technology and the latest techniques to provide a modern approach to eye care.
As part of our team, you will have access to tailored professional development opportunities to ensure you have the right skills to succeed in your new role. Our people are our strength and are always an integral part of our success. If customer service and fashion/styling is your forte then we would like you to apply at Rosin and allow us to help you break into this field of endless learning and growth.
Rosin is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!
GENERAL FUNCTION
This role supports the practice by coordinating the daily administration of doctors, visitors, and patients within the local practice. This position ensures an unsurpassed patient experience by seamlessly linking the doctor and other practice functions together. This role supports establishing the practice as the premier destination for all vision needs within the community.
MAJOR DUTIES & RESPONSIBILITIES
Greets patients without delay.
Promptly answers the telephone in a friendly and courteous manner.
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone.
Keeps patient appointments on schedule by notifying doctor/provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
Facilitates reminder calls to patients for appointment confirmation and order pickup notification.
Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims.
Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies.
Protects patients' rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA.
Determines both medical and vision insurance eligibilty in accordance with patients current plan coverage.
Ensures all office systems are maintained.
Maintains a safe working environment for all team members and patients.
Maintains operations by following policies and procedures, reporting needed changes.
Contributes to team effort by accomplishing related tasks as needed.
Works weekends and evenings in support of the business needs (varies by location).
Adheres to attendance and daily time keeping requirements.
Adheres to all company policies and procedures.
Consistently maintains proper dress code.
Performs other administrative responsibilities as assinged by Practice Manager or as business needs.
BASIC QUALIFICATIONS
High School graduate or equivalent
2+ years of office experience in a healthcare setting
Strong customer service skills (internal and external)
Strong communicator and listener
Problem solving ability
Organization skills
PREFERRED QUALIFICATIONS
Familiarity with in-store technology, such as point-of-sale, patient record systems, and other software applications
Basic knowledge of services, products, vision insurance plans/coverage and office operations
Strong interpersonal skills
Pay Range: 17.45 - 23.16
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ ( (be sure to provide your name and contact information so that we may follow up in a timely manner) or email ********************************.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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Nearest Major Market: Naperville
Nearest Secondary Market: Chicago
Job Segment:
Patient Care, Nursing, Ophthalmic, Optometry, Social Media, Healthcare, Marketing
Medical Receptionist Orthopedics- Tinley Park
Front Desk Coordinator Job 32 miles from Kankakee
Our team of fantastic doctors, therapists and support staff are looking to expand! We're bursting at the seams with awesome patients and need to find a great candidate to join our team. The position is full time, and advancement is available to the ideal candidate. We are located in Tinley Park and Hyde Park and travel may be required to both locations as needed.
Our ideal front desk staff member is outgoing, enthusiastic, driven and ambitious. They have a great understanding that they are the face of our practice, and play a very important role in our success. They are able to stay organized at all times, hold themselves to a higher standard, and strive to provide excellent customer service in any situation.
Daily duties include:
+ Greeting all patients & phone calls with a smile and a positive attitude
+ Registering patients & scheduling appointments electronically
+ Answering telephones & relaying messages to other departments
+ Collecting co-pays & payments
+ Verifying Insurance & obtaining authorization and referrals
+ Obtaining, entering & verifying demographics
+ Making sure that all clinics run smoothly, providing assistance to any patient or staff member who needs it
+ Maintaining operations by following policies & procedures; and reporting needed changes.
+ Understanding that you are the “
face
” of our practice, and that your actions directly reflect on our success and patient satisfaction.
+ Doing whatever it takes to get the job done right.
This position requires you to be extremely detail oriented and responsible, you should enjoy working in an extremely fast-paced environment, you should have a take-charge attitude, take initiative and have the desire to take on additional duties and responsibilities.
BENEFITS:
This position has the opportunity for advancement with the right candidate. Benefits include but are not limited to: above market pay rate, annual reviews for pay increases and bonuses, health & dental, paid vacation & holidays, increased vacation time with years of service, 401k and employer contribution options, Credit Union Membership, Wellness Bonuses and a fantastic support staff!
Job Requirements:
+ Prefer experience with ECW systems, Microsoft Word & Excel and e-mail.
+ Bilingual (Spanish) is highly preferred
+ EDUCATION/CREDENTIALS: High school diploma or equivalent.
+ MUST HAVE AT LEAST 1-2 Years of experience as a Medical Receptionist
Applicants should send a cover letter and resume, along with salary requirements.
Compensation is negotiable based on experience.
Job Type: Full-time
Tinley Park & Hyde Park Location
Medical Receptionist
Front Desk Coordinator Job 41 miles from Kankakee
Job Description
Provides administrative functions including, but not limited to patient transport, answering phones, general administrative duties, maintaining a clean facility environment, and maintaining supplies. Compensation: $17-$20 per hour
Essential Duties and Responsibilities:
Checks patients in and out.
Registers patients, collecting co-pays and deposits at the front desk.
Prepares all necessary documents for patients to complete including new patient paperwork, insurance cards, notice of privacy practices.
Creates new patient charts and pulls existing charts as needed.
Files documentation into charts.
Maintains the confidentiality, security and physician safety of patient's medical records.
Maintains a pre-determined, organized medical record format.
Interacts with physician/office personnel in a friendly manner.
Answers the phone in a friend manner and directs all calls appropriately.
Adheres to facilities clinical guidelines as they relate to this position.
Completes annual mandatory training by the due date as assigned.
Performs other related duties as assigned.
Education & Experience:
High School Diploma or GED required.
At least one year of experience in a health care setting.
Required Skills & Abilities:
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Proficient in Microsoft Office Suite or related software.
Excellent organizational skills and attention to detail.
Basic understanding of clerical procedures and systems such as recordkeeping and filing.
Ability to work independently.
Knowledge of all confidentiality requirements regarding patients and strict maintenance of proper confidentiality on all such information.
Knowledge of medical terminology and spelling and office ethics.
Physical Demands:
Required to sit, stand and/or walk for long periods.
Must be able to communicate with or without reasonable accommodations – speak and hear.
Able to use both hands to finger, handle, or feel, and reach with hands and arms.
Frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.
An Equal Opportunity Employer
We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.
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Spanish Speaking Front Desk Medical Assistant in Joliet
Front Desk Coordinator Job 31 miles from Kankakee
Job DescriptionBenefits:
Continued education
Room for advancement
Paid time off
We are seeking a Spanish Speaking Front Desk Medical Assistant (SS FD/MA) to join our team at Integrated Pain Management (IPM) in Joliet, IL. This role is critical in ensuring efficient patient reception, administrative support, and clinical assistance. The SS FD/MA will act as a liaison between patients and providers, contributing to a seamless healthcare experience.
Experience Required:
MUST have a minimum of at least 6 months in a similar role.
MUST have a Medical Assistant is required.
MUST speak Spanish.
Hours of operations:
This is a PART-TIME position with the following hours:
Monday and Friday 8:00 am to 12:00 pm
Tuesday - 9:00 am - 4:00 pm
Wednesday and Thursday - 9:00 am - 5:00 pm
Responsibilities:
Patient Reception and Recovery Room
:
Efficiently manage patient check-in and check-out processes.
Accurately verify patient information and insurance details.
Schedule and manage patient appointments.
Address billing inquiries and process payments.
Follow directions of OR Nurse Manager.
Clinical Support
Prepare the examination room and main cleanliness.
Accurately take and record vital signs.
Assist providers with medical procedures.
Perform basic diagnostic tests as needed.
Patient Care and Education
Provide high-quality patient education regarding procedures and care.
Communicate effectively and empathically with patients.
Documentation and Records Management
Maintain accurate documentation in electronic health records (EHR)
Prepare and organize patient records and charts.
Complete forms related to workers compensation and personal injury cases.
Care Coordination
Coordinate patient care with other healthcare providers.
Follow up on referrals and external medical records.
Contribute to case management and care planning.
Specialized Tasks
Assist with occupational health assessments and documentation.
Communication and Coordination
Facilitate effective communication between staff and providers.
Act as a liaison to ensure smooth clinic operations.
Training and Development
Participate in ongoing training sessions.
Assist in training new FD/MA staff.
Quality Assurance and Improvement
Engage in quality improvement initiatives.
Provide feedback to improve office procedures.
Key Competencies
:
Attention to detail and organizational skills
Excellent verbal and written communication skills
Ability to multitask in a fast-paced environment
Strong interpersonal and teamwork abilities
Benefits and Perks:
AFLAC insurance: Available after 90 days of employment.
Health, Vision and Dental after 90 days of employment, Employer will pay 50%
5 paid sick days per year, 2 weeks paid vacation after 1 year of employment.
401K Matching:
1% non-contributing match provided by the company.
Up to 4% match with employee contributions after 1 year of employment.
What we are looking for:
A warm, approachable personality with a customer-focused mindset.
Ability to multitask and prioritize in a fast-paced environment.
A team player who can also work independently.
Reliable and punctual with a strong work ethic.
Pay range:
$ 18.00 - $ 22.00 an hour
Location:
Integrated Pain Management
815 Campus Drive
Joliet, IL 60435
Nowell Park Front Desk Receptionist
Front Desk Coordinator Job 31 miles from Kankakee
FLSA Classification: Non Exempt, Part Time
Salary Range: $15/hr
Reports to: Recreation Superintendent
Under the direction of the Recreation Superintendent, the Desk Staff Personnel is responsible for providing exceptional customer service, greeting members and guests, program and membership registration, and other general clerical duties.
Essential Duties
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential duties.
Provide excellent customer service to all guests and members
Assist customers registering for programs, memberships, activities and events
Process program and membership registrations
Maintain good working knowledge of the Registration Software System and office equipment
Process cash, check, and credit card transactions
Balance cash drawer at end of shift
Answer phone calls and transfer calls appropriately when necessary
Ensure cleanliness and professional appearance of desk areas
Uphold ALL policies of the Joliet Park District and follow the philosophy of the Joliet Park District concerning costumer service as outlined in the employee manual
Must attend staff meetings
Knowledge/Be aware of all activities scheduled in the facility during shift
Work special events as required
Perform all other duties assigned
Hours
This is a part time position with hours that may include days, evenings, weekends, and holidays.
Supervisory responsibilities
None
Work environment
Work setting is indoors, behind a desk. Noise levels can range between quiet office setting to moderate-noisy level of sound when children or members are present.
Physical demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to stand; walk; sit; bend; kneel; use hands and fingers to handle or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; and carry materials. Although rare, the employee may occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Education and Experience
Some high school education preferred
Additional eligibility requirements
Must be at least 16 years of age
Current CPR certification or ability to gain CPR certification required
General math skills; ability to add, subtract, multiply and divide numbers.
Ability to apply common sense understanding to carry out instructions in written, oral or diagram form.
Organized, responsible, and must maintain strong customer service skills.
Affirmative Action/EEO statement
The Joliet Park District is an Equal Opportunity Employer
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Nowell Park Front Desk Receptionist
Front Desk Coordinator Job 31 miles from Kankakee
FLSA Classification: Non Exempt, Part Time
Salary Range: $15/hr
Reports to: Recreation Superintendent
Under the direction of the Recreation Superintendent, the Desk Staff Personnel is responsible for providing exceptional customer service, greeting members and guests, program and membership registration, and other general clerical duties.
Essential Duties
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential duties.
Provide excellent customer service to all guests and members
Assist customers registering for programs, memberships, activities and events
Process program and membership registrations
Maintain good working knowledge of the Registration Software System and office equipment
Process cash, check, and credit card transactions
Balance cash drawer at end of shift
Answer phone calls and transfer calls appropriately when necessary
Ensure cleanliness and professional appearance of desk areas
Uphold ALL policies of the Joliet Park District and follow the philosophy of the Joliet Park District concerning costumer service as outlined in the employee manual
Must attend staff meetings
Knowledge/Be aware of all activities scheduled in the facility during shift
Work special events as required
Perform all other duties assigned
Hours
This is a part time position with hours that may include days, evenings, weekends, and holidays.
Supervisory responsibilities
None
Work environment
Work setting is indoors, behind a desk. Noise levels can range between quiet office setting to moderate-noisy level of sound when children or members are present.
Physical demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to stand; walk; sit; bend; kneel; use hands and fingers to handle or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; and carry materials. Although rare, the employee may occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Education and Experience
Some high school education preferred
Additional eligibility requirements
Must be at least 16 years of age
Current CPR certification or ability to gain CPR certification required
General math skills; ability to add, subtract, multiply and divide numbers.
Ability to apply common sense understanding to carry out instructions in written, oral or diagram form.
Organized, responsible, and must maintain strong customer service skills.
Affirmative Action/EEO statement
The Joliet Park District is an Equal Opportunity Employer
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Patient Care Representative
Front Desk Coordinator Job 46 miles from Kankakee
The Dental Pateint Care Representive is the face of Secure Dental greeting patients and performing clerical tasks within the practice to support daily operations.
We are Secure Dental, a practice focused on providing advanced dental services with state of the art equipment and we are growing by the day. Our mission is to transform our patients' lifestyle through personalized and remarkable dental care. We are accountable and disciplined
in our pursuit to see every team member reach their personal, professional, and financial goals through the work we do together. Our core values are the backbone of our business and guide our hiring process: we are aligned, productive, transparent, and results oriented.
OBJECTIVES
Greet patients in a friendly and professional manner
Answer and manage incoming calls, routing to appropriate department when necessary
Schedule and adjust patient appointments to maximize patient care and reach practice profit target; make appointment reminder calls to maximize patient flow
Establish and maintain patient files and keep them up to date; review patient documents, process registration, and enter into the system; research and verify insurance benefits; ecord treatment information is patient charts
Communicate financial options; process cash and card payments via a POS; reconcile and record daily payments
Maintain a clean and organized front desk and reception areas
Attend and participate in internal meetings and complete required training
Performs other related duties as assigned by management
COMPETENCIES
Understand dental terminology, how to read radiographs, and explain basic procedures
Experience successfully maintaining a positive attitude while working in a team environment with competing priorities
Ability to maintain confidentiality with individual interactions with team members
Strong computer skills and highly proficient in MS Office Suite, Windows, Google Suite
Outstanding organization and administrative accountability
Strong written and verbal communication skills
Ability to read, interpret, and create documents such as safety rules, procedure manuals, and written correspondence
EDUCATION AND EXPERIENCE
High school diploma or equivalent
1 year of front desk experience in a medical or dental office
PHYSICAL REQUIREMENTS
Ability to spend prolonged periods of time sitting at a desk using a computer
Ability to lift at least 15 pounds
BENEFITS
Health Insurance
401(k) Retirement Plan
Paid Time Off
Opportunity for Incentive Compensation
Leadership Autonomy
Professional Training & Development Opportunities
COMMITMENT TO DIVERSITY
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Secure Dental recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.
If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to **********************. Already a Secure Dental candidate? Please connect directly with your recruiter to discuss this opportunity.
Weekend PartTime Pediatric Office Front Desk Receptionist
Front Desk Coordinator Job 41 miles from Kankakee
Job Description
Pediatrics On Demand is an Immediate Care and Primary Care located in Oak Lawn, IL. We also have a sister company, Minis Walk In Clinic. We serve patients from birth to 21 years of age.
We are focused on high quality patient care and customer service. We are currently seeking a bright front desk receptionist that can bring the customer service level to the highest standard and bring value to the business environment of the office. Our Mission: “Better Healthcare for Tomorrow’s Leaders”.
We are currently searching for a part-time Front Desk Receptionist to cover our 12-hour weekend shifts from 9AM to 9PM.
Hourly Rate: $18-$20 Depending on Experience
Front Desk Responsibilities:
Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
Answering patients' questions; maintaining the reception area.
Ensures availability of treatment information by filing and retrieving patient records.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Obtains payments form the patients
Obtaining consents for treatment
Verifying insurances and collecting copays and balances
Maintaining confidentiality of personal and financial information.
Maintains operations by following policies and procedures; reporting needed changes
Must follow and enforce accepted safety practices for patients
Report any incidents/patient concerns to supervisor in a timely manner
Must display a professional, friendly, and courteous manner at all times
Being a team player
Performs other duties as assigned
Supervisory Responsibilities
Report attendance and tardy issues per shift as required
Maintain excellent attendance-lead by example
Other duties as required
Requirements:
Healthcare experience required
High school Diploma or GED
Ability to work evenings and weekends
Skills:
Basic skills include; customer relations, math, grammar/spelling, typing, the ability to follow written and oral directions, and the ability to read, write, speak, and understand English.
Job Type: Part Time
Please note: Due to the high volume of applicants, we are unable to respond individually to every candidate. We appreciate your interest in joining Pediatrics on Demand and will contact those whose qualifications best match the role.
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