Patient Care Coordinator - Home Health
Front Desk Coordinator Job 35 miles from Luling
At St. Tammany Health System, delivering world-class healthcare close to home is our goal. That means we are committed to attracting and retaining the very best professionals for every position in our health system.
We believe the pristine beauty of St. Tammany Parish adds to our attractive compensation package. The health system is nestled in the heart of Covington on the north shore of Lake Pontchartrain. It is a peaceful, scenic, community-oriented area with an abundance of amenities to suit every taste.
JOB DESCRIPTION AND POSITION REQUIREMENTS
Scheduled Weekly Hours: 40
Summary of the Job:
Accountable for the effective delivery of competent, compassionate, and efficient care by monitoring and evaluating patient care processes and outcomes. The Patient Care Coordinator also ensures daily scheduling of patient visits and that appropriate staffing levels are utilized. Participates and leads interdisciplinary care team.
Minimum Qualifications:
Current LA RN licensure, BSN/Master's preferred.
Current BLS certifications through any International Liaison Committee on Resuscitation (ILCOR) provided courses such as but not limited to: Ochsner Health System, American Heart Association, and American Red Cross. The ILCOR course must include a manikin check off.
Three years of clinical experience
One year of Home Health or Hospice experience.
This position requires driving a personally owned vehicle to perform the essential job duties. Candidate must have reliable transportation for work with current safety inspection (brake tag) and vehicle license plate registration. In addition, the candidate must have the following to be considered:
Must have a valid and current state issued driver's license
Must maintain and provide proof of automobile insurance (at his/her own expense) in amounts which meet at least the minimum liability coverage limits required by the state of their residence.
Clearance of driving record check; Driving records shall not contain any of the following: a suspended or revoked driver's license, 3 or more moving violations in the past 36 months, 2 or more accidents in the past 36 months, 1 or more instances of driving under the influence (DUI) or driving while intoxicated (DWI) within the past 24 months, at fault in a fatal accident within the past 5 years, leaving the scene of an accident within the past 36 months, and/or reckless driving within the past 12 months.
Preferred Qualifications:
One year of management experience preferred but not required.
Knowledgeable of ICD-10 code guidelines preferred.
Physical Demands:
Must possess good physical health. Some requirements include but are not limited to standing, sitting or walking for long periods of time. Lifting at least 50 pounds is required. Must be able to work with a moderate level of noise.
Physical Effort required:
Constant (67%-100%) - handling/feeling, talking, hearing, seeing
Frequently (34%-66%)- reaching
Occasionally (1%-33%)- lifting, carrying, pushing/pulling, climbing (stairs, ladders, etc.), balancing, stooping, crouching, crawling
Contact Information:
Braley Trabeau, HR Talent Partner
Talent Acquisition - Human Resources
***************** | *************
EMPLOYMENT
Each St. Tammany Health System staff member is expected to conduct himself or herself according to our mission, vision and values. Please take time to review those expectations, which can be found by clicking here, before applying for employment. If you feel you are unable to demonstrate those characteristics, we respectfully request that you do not proceed with the application process.
EQUAL OPPORTUNITY EMPLOYER
St. Tammany Health System is an Equal Opportunity Employer. St. Tammany Health System is committed to equal employment opportunity for all employees and applicants without regard to race, color, religion, sex, age, national origin or ancestry, citizenship, sexual orientation, gender identity, veteran status, disability status, genetic information or any other protected characteristic under applicable law.
Front Desk Coordinator
Front Desk Coordinator Job 10 miles from Luling
The Front Desk Coordinator is responsible for all clinical check-in and check-out procedures before and after a patient visit. This role is responsible for gathering patient information and performing routine clerical duties. The front desk coordinator maintains the patient medical records, prepares personal forms, verifies patient information and resolves routine office problems that may arise in a high-volume clinic. Pelican State Outpatient Center takes pride in providing the highest level of care to our Urgent Care and Occupational Medicine patients and clients.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
Greet patients, families, and visitors to the facility
Notifies appropriate personnel of patients arrival
Escorts or arranges escort to assigned room or station
Keeps patient informed if there is excessive waiting time
Assists in coordination of patient flow
Gathers all patient information including name, address, age, emergency contact, attending physicians, and individual or insurance company responsible for payment.
Enters patient information for admitting and routing to appropriate department
Assists patients with paperwork and explains practice policies
Answers phone in a timely and professional manner, and relays information in an accurate and concise manner
Serves as a source of information for patients and families
Insurance verification
Informs patients of their anticipated financial liability
Checks patients out, collects payment, gives receipts, and balances cash drawer
Files charts and all documents and correspondence
Maintain medical records and review for completeness, assemble records into standard order and file records in designated areas
Responds to requests for information from medical records file requested by Physicians
File results of laboratory tests and other procedures to records
Scan materials or copy records and examine materials for legibility
Company with all HIPPA regulations to maintain patient privacy
Assists in patient satisfaction surveys
Front Desk Coordinator
Front Desk Coordinator Job 19 miles from Luling
Job Details LA01-Gretna - Gretna, LA LA01-Metairie - Metairie, LA FT1 $18.00 - $21.00 HourlyDescription
Oral Surgery Services
4420 Conlin St, Suite 203, Metairie, LA 70006
We are seeking a dynamic and dedicated Front Desk Office Coordinator with medical/dental experience to join our top-tier Oral Surgery Practice. This is a rare opportunity to become an integral part of our successful team, where exceptional patient care is our primary focus. Our rewarding environment is perfect for high-performing team members looking to make a meaningful impact on patient experiences and practice efficiency.
PRINCIPAL RESPONSIBILITIES AND DUTIES
Patient Interaction: Expertly answer the phone, assist patients in scheduling appointments, and create patient accounts.
Administrative Support: Check patients in, post payments, and convert treatment plans with accuracy and efficiency.
Surgery Coordination: Assist with scheduling surgeries and ensure all necessary preparations are made.
Team Collaboration: Work closely with other professionals to form a highly effective team, handling administrative tasks seamlessly.
Versatility and Adaptability: Embrace a wide range of responsibilities and opportunities for learning and growth within the practice.
MINIMUM QUALIFICATIONS
Patient-Centric Attitude: Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency.
Medical/Dental Experience:
Positive Impact: Positively influence patients, coworkers, referring offices, and the practice as a whole.
Educational Background: Completion of high school or equivalent is required.
Experience Preferred: Previous oral surgery, dental, or medical experience is preferred.
Administrative Skills: Proven administrative experience with a track record of growth or improvement within previous positions.
Multitasking Ability: Demonstrated ability to multitask and be a self-starter in a fast-paced environment.
Customer Service Expertise: Experienced with customer service techniques, ensuring a superior patient experience.
Communication Skills: Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members.
Adaptability: Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.
Drug & Background Check: Must be able to pass a drug test and background check
ABOUT US ORAL SURGERY MANAGEMENT
By joining US Oral Surgery Management (USOSM), you become part of a dynamic and forward-thinking organization made up of best-in-class Oral and Maxillofacial practices. Together, we have the POWER to achieve more, by creating a positive impact on the communities we serve and reinforcing our position as a top leader in the industry. We believe in the POWER of teamwork, where every member contributes to our collective success. Whether you're in clinical operations, administration, support services, etc., your role is crucial to achieving our shared mission: fueling innovation and clinical excellence, while driving worthwhile outcomes for our practices.
Our POWER Values form the foundation of our ability to deliver exceptional healthcare experiences and achieve sustainable growth.
Passion for Patient Care
Outstanding Results
Winning Attitude
Embracing Continuous Improvement
Respect for Self and Others
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
the work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Front Desk Agent
Front Desk Coordinator Job 31 miles from Luling
←Back to all jobs at Holiday Inn Houma Front Desk Agent
Holiday Inn Houma is an EEO employer - M/F/Vets/Disabled
The brand new Holiday Inn, located at 1800 Martin Luther King Blvd, is now hiring for Front Desk Agents. The Front Desk Clerk is responsible for providing attentive, courteous, and efficient service to all guests during
check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
Education & Experience:
• College coursework in related fields is helpful.
• Experience in a hotel or a related field preferred.
• High School Diploma or equivalent required.
• Computer experience preferred.
Essential:
• Approach all encounters with guests and employees in an attentive, friendly, service-oriented manner.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Maintain regular attendance in compliance with Expotel Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel.
• Comply at all times with Expotel Hospitality Service standards and regulations to encourage safe and efficient hotel operations.
• Maintain a warm and friendly demeanor at all times.
• Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
• Establish and maintain good communication and teamwork with fellow employees and other departments within the hotel.
• Greet and welcome all guests approaching the Front Desk by Expotel Hospitality Service standards.
• Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
• Answer guest inquiries about hotel services, facilities, and hours of operation promptly.
• Ensure logging and delivery of packages, mail, and messages to guests and meeting rooms.
• Review the Front Office log and Trace Files daily.
• Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
• Follow all cash handling and credit policies.
• Be aware of all rates, packages, and special promotions as listed in the Red Book.
• Be familiar with all in-house groups.
• Be aware of closed-out and restricted dates.
• Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
• Be familiar with hospitality terminology.
• Know emergency procedures and assist as needed.
• Handle check-ins and checkouts in a friendly, efficient, and courteous manner.
Please visit our careers page to see more job opportunities.
Medical Receptionist, MidCity
Front Desk Coordinator Job 27 miles from Luling
**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The medical receptionist is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful medical receptionist possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.
**ESSENTIAL JOB DUTIES/RESPONSIBILITIES:**
+ Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness.
+ Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days.
+ Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system.
+ Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events.
+ Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
+ Clearly communicates information about ChenMed clinical personnel to patients and other individuals.
+ Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
+ Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.
+ Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc.
+ Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
+ Participates in daily and weekly huddles to provide details on patients.
+ Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients.
**_Other responsibilities may include:_**
+ Maintains the confidentiality of patients' personal information and medical records.
+ Reviews patients' personal and appointment information for completeness and accuracy.
+ Transmits correspondence by mail, email or fax.
+ Performs other duties as assigned and modified at manager's discretion.
**KNOWLEDGE, SKILLS AND ABILITIES:**
+ Exceptional customer service skills and passion for serving others
+ Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
+ Knowledge of ChenMed Medical products, services, standards, policies and procedures
+ Skilled in operating phones, personal computers, software and other basic IT systems
+ Ability to communicate with employees, patients and other individuals in a professional and courteous manner
+ Detail-oriented to ensure accuracy of reports and data
+ Outstanding verbal and written communication skills
+ Demonstrated strong listening skills
+ Positive and professional attitude
+ Knowledge of ChenMed Medical products, services, standards, policies and procedures
+ Proficient in Microsoft Office Suite products including Excel, Word and Outlook
+ Ability and willingness to travel locally and regionally up to 10% of the time
+ Spoken and written fluency in English
**EDUCATION AND EXPERIENCE CRITERIA:**
+ High school diploma or equivalent education required
+ Graduation from a nationally accredited Medical Assistant program preferred
+ A minimum of 1 year of work experience in a medical clinic or similar environment required
+ BLS for Healthcare Providers preferred
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE (**************************************************
Current Contingent Worker please see job aid HERE to apply
\#LI-Onsite
Salon Front Desk
Front Desk Coordinator Job 27 miles from Luling
Drybar Uptown New Orleans is looking for warm, smiling faces to welcome our members and guests! Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it, for us that's blowouts! No cuts. No color. Just blowouts.
At Drybar, our receptionists are called Bartenders because that's what they do - they tend to the social experience of our bar atmosphere.
Bartender Hours:
We are looking for a part-time or full-time position starting in May. Hours will vary from 7:45-2 or 2-7pm Monday - Friday.
Other shifts will be available based on availability.
Occasional weekends are required.
Drybar Bartenders enjoy these perks!
Hourly Wages between $10-$13+ per hour
Paid Time Off
Opportunities for growth through management
Flexible dress code: black, white, grey, yellow, and denim
401k
Paid and ongoing training
Flexible schedules that are set
Complimentary blowouts
Generous discounts on retail products
Here is what Drybar Bartenders are responsible for each day:
Leading the client's experience from check-in to check-out, ensuring Drybar standards are upheld, creating a memorable experience for the client.
Setting the tone of a positive shop atmosphere by approaching the day as if hosting a party.
Troubleshooting any reservation system issues, make changes to Client Profiles, optimize appointments to fit business needs, and check notes to ensure clients' needs are met.
Maintaining overall shop cleanliness by conducting walkthroughs behind the bar and keeping the front desk and bar area clean.
Keep the shop looking fresh. Bartender side work includes activities such as: dusting, cleaning, sweeping, inventory, cleaning dishes/glasses, re-stocking product shelves and other similar duties.
We are looking for an upbeat bartender with the following qualifications:
High school diploma or equivalent
the desire to provide amazing customer service
Promote a professional and brand-appropriate image
Strong communication skills and strong presence
Self-starter with a leadership mentality
Pleasant and positive demeanor
Ability to work at a sustained, fast pace
Excellent problem solving and troubleshooting skills
Ability to multitask with ease
Frequently required to stand and/or walk for duration of 6-8 hour long shifts
Has the technical ability and skills to operate a point of sale system
Problem solver - use logic and support resources to solve problems at the front desk
Maintains professional demeanor under pressure
Legal Disclaimer ©2023 DB Franchise, LLC (“DBF”). Each Drybar shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners' shops are their employees, not those of DBF. Drybar + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.
Medical Front Desk / Receptionist
Front Desk Coordinator Job 29 miles from Luling
Job Description
Are you a friendly and organized individual looking for an exciting new opportunity in the healthcare industry? If so, we are looking for a Medical Front Desk professional to join our growing Otolaryngology practice!
As our front desk representative, you will be the first point of contact for our patients and visitors. You will greet them with a warm smile and ensure they feel welcome and comfortable in our office. You will also be responsible for scheduling appointments, managing patient records, and answering phone calls.
In addition to your administrative duties, you will play a key role in ensuring that our patients receive the highest level of care. You will work closely with our physicians and clinical staff to provide excellent customer service and ensure that our patients have a seamless experience from check-in to check-out.
We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Medical Front Desk Associate with a passion for Otolaryngology, we encourage you to review the requirements below and apply for this exciting opportunity today!
Required Education and Experience
High School graduate or equivalent
One year of related experience
AAP/EEO Statement
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.
#IDlents
Patient Care Coordinator Bilingual Preferred
Front Desk Coordinator Job 27 miles from Luling
Ortho Sport and Spine Physicians is a rapidly expanding orthopedic practice, with clinics throughout the United States. The practice specializes in providing state-of-the-art, minimally invasive treatment of complex neck and spine problems, as well as sports related injuries and conditions. The Patient Care Coordinator position is responsible for welcoming patients, setting appointments, and checking patients in and out, while maximizing patient satisfaction and utilization of treatment rooms. We're searching for a compassionate and organized individual to join our exceptional crew. If you have a knack for providing stellar patient care, a passion for helping others, and a desire to grow professionally, keep reading because we have the perfect opportunity for you!
Job Title: Patient Care Coordinator
Essential Duties and Responsibilities:
* Welcome patients and visitors by greeting them in person or on the telephone; answering or referring inquiries
* Optimize patient satisfaction, provider time, and treatment room utilization by checking in the patient in a timely fashion
* Maintain patient accounts by obtaining, recording, and updating demographic and financial information
* Schedule patient appointments at the end of the visit
* Maintain open communication with pre-cert team regarding orders for daily patients
* Tracking and follow-up with patient cancellations and no shows
* Performing daily audit of tasks assigned
* Checking patients in by EMR and verifying demographics and insurance information
* Following up on outpatient referrals and surgical referrals
* Provides the patient with printout of appointments
* Other duties as assigned
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* HIPPA and OSHA compliance; promote a safe work environment at all times
* Excellent communication skills with the ability to communicate effectively with the patient, medical staff, insurance companies and others as relates to the case
* Caring demeanor toward patients and co-workers
* Clinical knowledge and familiarity with medical terminology
* Working knowledge of computers, fax, copiers and other technology
* Strong knowledge and understanding of electronic medical records software
* Prior medical receptionist experience, preferably in an orthopedic setting is a plus
* Strong administrative skills, with attention to detail in accuracy
* Bilingual (English/Spanish) is a plus
Education/Experience:
* High School Diploma or GED required
* Associate or higher degree preferred
* 1 year medical front desk experience
* Customer service background
Our Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Will work in office spaces and commercial buildings. Ortho Sport and Spine Physicians are not subject to inclement weather or outdoor work.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Prolonged periods sitting at a desk and working on a computer.
* Must be able to lift up to 20 pounds at times.
Ortho Sport and Spine Physicians is an Equal Opportunity Employer and does not discriminate in its employment practices on the basis of race, religion, sex, color, national origin, age, disability, citizenship, genetic information, veteran status, military service, or any other characteristic protected by federal law or Georgia law.
Front Desk Coordinator - Gonzales, LA
Front Desk Coordinator Job 39 miles from Luling
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Full Time: Monday-Friday 9:30am-7:00pm, Every other Saturday 9:30-4:00pm
Lunch Breaks
$12.00/hr
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
‘Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures, and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Surgical Coordinator I
Front Desk Coordinator Job 41 miles from Luling
Job DescriptionDescription:
Job Title: Surgical Coordinator I
Department: Clinical
Reports to: Director of Surgical Services
Exemption: Non-Exempt
Date Revised: 10/30/2020
Responsible for the coordination of the organ donation process during the recovery of organs for transplantation and research. Participates with hospital development and professional/public education programs using a team approach. Develops and maintains a positive professional liaison between LOPA and the medical/civic community. Utilizes discretion and sensitivity with respect to the circumstances, views and beliefs of others in all interactions, including donor families.
Essential Functions
Reviews authorization form, serology results, organs to be recovered, Potential Transplant Recipient identifier, and ABO prior to organ recovery.
Is familiar with and adheres to coroner’s restrictions and/or requests
Reviews and is familiar with Donor ID from UNET prior to beginning of recovery
Communicate effectively with anesthesia and hospital staff in the OR setting
Sets up equipment and supplies for organ preservation. Prepares aortic and portal vein cannulation
Communicates effectively with recovery surgeons in OR setting
Assists with recovery of HFV by guiding the surgeon on how HFV should be recovered. Completes appropriate documentation for HFV recovery.
Assist in the recovery of research organs by reviewing protocol with surgeon or by assisting LOPA’s research coordinators with the recovery
Opens supplies in preparation for recovery. Demonstrates sterile and aseptic technique.
Labels, packages, and verifies all organs, vessels, and tissue typing specimens according to protocol
Transports and sets up all supplies required for the preservation and packaging of organs
Completes appropriate documentation for organs and tissues recovered, donor chart, and completion of case duties
Assists with post mortem care including disposition of the donor, cleaning of OR and DCU, and equipment
Monitor kidneys while on the perfusion machine
Provides assistance to the ORC and/or OR coordinator during organ recovery
Job Role Expectations
Maintains competency annually, reviews and completes all assigned tasks in Q-Pulse by assigned deadline
Effective communication with internal and external colleagues
Adheres to all LOPA, AOPO, and UNOS guidelines relevant to the organ recovery processes
Maintains BLS certification
Attends monthly meetings, assigned educational opportunities, and other assigned scheduled events
Organizational Expectations
Upholds LOPA core values of selfless, authentic and passionate
Use constructive and positive communication
Be a team player
Hold yourself and other accountable
Keep a positive attitude
Be respectful of others
Timely completion of all required educational training, tasks and SOP reviews by assigned due date
Role Progression
Progression to Surgical Coordinator II role includes successful completion of Surgical Coordinator I orientation and competency in all requirements of the Surgical Coordinator I job role.
Completion of training to dissect and place kidneys on perfusion machine and show competence to perform tasks independently
Work Environment
Possible exposure to communicable diseases, bloodborne pathogens, airborne illnesses, hazardous materials, pharmacological agents with little likelihood of harm if established health precautions are followed.
May, at times, have exposure to blood, packaged organs and tissues for transplant and/or research in a hospital setting or while in the office.
Possible mental and visual fatigue associated with detailed work
Travel within the U.S., including flying
Travel to branch office locations
Work is done indoors in an office setting
Work in a fast-paced environment with a sometimes demanding time schedule
Physical Demands
Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
Remaining in a stationary position, often standing or sitting for prolonged periods.
Reaching with hands and arms
Adjusting or moving objects up to 10 pounds in all directions.
Communicating with others verbally and electronically to exchange information.
Stooping, bending, kneeling or crouching
Considerable time spent walking
Repeating motions that may include the wrists, hands and/or fingers.
Use of fine motor skills
Doing work that requires visual acuity
Need for ability to hear
Operating medical equipment
Operating motor vehicles.
Assessing the accuracy, neatness and thoroughness of the work assigned.
Sedentary work that primarily involves sitting/standing.
Medium work that includes moving or lifting objects up to 50 pounds.
Work Hours
Full time, On-Call position
Scheduled up to 12 days/24 call shifts per month
Available as needed Monday-Friday 8am to 5pm unless on PTO
Holiday call rotation of each individual holiday
Maintains personal and professional balance, takes care of self
Education and Experience
Medical terminology with experience in patient care setting
Surgical Technology certificate or diploma preferred
Previous OPO experience or 2 years work experience as a Surgical Technologist preferred
Knowledge, Skills & Abilities
Knowledge of Microsoft Office and Google Suite
Ability to deliver effective and professional verbal and written communication
Ability to establish and maintain relationships with internal and external colleagues
Ability to apply common sense understanding and to solve problems
Ability to be flexible in a dynamic work environment
Knowledge of medical terminology
Ability to maintain confidentiality
“The above is intended to describe the general content and requirements of the job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Other duties may be assigned by management as necessary”.
Please visit our careers page to see more job opportunities.
Requirements:
Front Desk Agent
Front Desk Coordinator Job 14 miles from Luling
Summary / Job Purpose
Represents the hotel to the guest through all stages of the guest's stay by working with all hotel personnel to ensure every guest experience superior customer care. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth check out.
Responsibilities & Job Duties
Maintains an inventory of vacancies, reservations and room assignments.
Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
Knows room locations, types of rooms available, and room rates.
Registers arriving guests and assigns rooms.
Coordinates room status updates with the housekeeping department by notifying housekeeping of all checkouts, late check outs, early check ins, special requests, and part day rooms.
Coordinates guest room maintenance work with the engineering and maintenance division.
Uses persuasive selling techniques to sell rooms and to promote other services of the hotel.
Knows daily activities and meetings taking place in the hotel.
Reports any unusual occurrences or requests to the manager or assistant manager.
Manages and resolves all guest complaints in a professional and courteous manner.
Processes guest check outs and handles monetary transactions,
Maintains a high level of professional appearance and demeanor.
Performs other duties as assigned.
Requirements
Qualifications - Education, Experience, & Skills
high school diploma or equivalent
Previous hotel related experience preferred
Ability to communicate with public, hotel staff, and management in a professional manner.
Knowledge of surrounding areas and local events.
Ability to understand and adhere to proper credit, check cashing, and cash handling policies and procedures. Able to properly secure guest information.
Ability to learn safety, emergency, and accident prevention policies and procedures.
Knowledge of proper telephone etiquette
Ability to work a flexible schedule, including weekends and holidays.
Working Conditions
Hours will vary. Position requires prolonged standing, bending, stooping, twisting, and repetitive hand and wrist motion. Works primarily in a climate-controlled setting.
Requirements
The incumbent may have to stand for long periods of time.
Bilingual Centralized Scheduler
Front Desk Coordinator Job 9 miles from Luling
Bilingual Centralized Scheduler operates switchboard to relay incoming calls, and pages. Centralized Scheduler will schedule patient appointments, answer general inquiries and provide information to callers about Access Health Louisiana#s (AHL)#services.# Centralized Scheduler maintains EMR database by entering accurate patient and scheduling information, facilitates new patient access into the clinic and safeguards patient privacy and confidentiality. # Minimum Qualifications # Education High School Diploma# Experience Two to three years of customer service experience required. Medical front office in clinic or hospital setting, or call center representative experience. # Knowledge, Skills, and Abilities Excellent communication skills, both verbally and in writing. Computer/keyboard experience. High level of ethics in maintaining patient confidentiality. Has met all pre-employment requirements for an employee of Access Health Louisiana Verbal ability to communicate effectively with varying levels of medical personnel, administrative staff, patients, and the general public. Able to manage crisis calls effectively and calmly. Ability to use tact and diplomacy. Ability to calmly manage callers who may present a high degree of frustration. Knowledge of customer service principles and practices Knowledge of HIPAA laws related to mental health and substance misuse treatment. Knowledge of, and ability to communicate with, insurers about requirements/coverage, and to use this information to determine appropriateness of providing an appointment to#patients. The scheduled time will vary#
Position Summary:
Bilingual Centralized Scheduler operates switchboard to relay incoming calls, and pages. Centralized Scheduler will schedule patient appointments, answer general inquiries and provide information to callers about Access Health Louisiana's (AHL) services. Centralized Scheduler maintains EMR database by entering accurate patient and scheduling information, facilitates new patient access into the clinic and safeguards patient privacy and confidentiality.
Minimum Qualifications
Education
High School Diploma
Experience
Two to three years of customer service experience required.
Medical front office in clinic or hospital setting, or call center representative experience.
Knowledge, Skills, and Abilities
* Excellent communication skills, both verbally and in writing.
* Computer/keyboard experience.
* High level of ethics in maintaining patient confidentiality.
* Has met all pre-employment requirements for an employee of Access Health Louisiana
* Verbal ability to communicate effectively with varying levels of medical personnel, administrative staff, patients, and the general public.
* Able to manage crisis calls effectively and calmly.
* Ability to use tact and diplomacy.
* Ability to calmly manage callers who may present a high degree of frustration.
* Knowledge of customer service principles and practices
* Knowledge of HIPAA laws related to mental health and substance misuse treatment.
* Knowledge of, and ability to communicate with, insurers about requirements/coverage, and to use this information to determine appropriateness of providing an appointment to patients.
The scheduled time will vary
Front Desk Agent
Front Desk Coordinator Job 27 miles from Luling
The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be accurate with daily accounting procedures. Essential hospitality standards must be used at all times: eye contact, smile, speak first, engage in polite conversation, use the guest surname!
JOB RESPONSIBILITIES:
Consistently provide high level of customer service
Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests
Check in and out hotel guests in a confident, professional and friendly manner
Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information
Complete all items on appropriate checklist by end of shift
Follow established key control policy
Ensure proper credit policies are followed and verify credit limit report
Submit all lost & found articles accompanied by a completed lost & found report
Knowledgeable of immediate area, services, attractions, and events and assist with Concierge services
Knowledgeable of fire and emergency procedures
Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty
Monitor room availability throughout the day
Review daily the selling status of the hotel using yield management system
Performs all other duties as directed by immediate supervisor
Contact with other departments to ensure that hotel services are coordinated to provide the best in guest satisfaction
JOB QUALIFICATIONS:
High school diploma or equivalent; and six months to one-year related experience and/or training
Ability to read, analyze, and interpret procedure manuals
Ability to solve practical problems and to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Ability to operate the Property Management System, capture email, and use the PBX system. Must always be accountable for balancing the daily shift bank and maintain organization and demonstrate quality service
While performing the duties of this job, the employee is regularly required to stand, walk, and communicate
The employee must occasionally lift and/or move up to 25 pounds.
Front Desk Agent
Front Desk Coordinator Job 27 miles from Luling
The Front Desk Agent works to efficiently check guests in and out of the hotel in a professional and friendly manner with cheerful smart service ensuring guest satisfaction. Core Responsibilities:
Anticipate guest needs, respond promptly, and acknowledge all guests, maintaining positive guest relations at all times. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
Promptly, accurately and efficiently know how and where to post all charges.
Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
Review any reservations with special requests and work to block rooms accordingly.
Have knowledge of hotel rates, discounts and how to handle each.
Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
Have knowledge of hotel property, hotel staff and hotel services, with hours of operation. Give clear directions to hotel facilities for inquiring guests.
Efficiently operate PBX and accurately connect incoming calls in a professional and efficient manner. All calls should be answered in 3 rings.
Act as the concierge and know the restaurant and local events to share with the guests.
Communicate with Housekeeping and Engineering Departments regarding guest rooms, requests, and maintenance requests/needs.
Maintains a positive work environment, fostering a culture of integrity, collaboration, and service.
Perform other duties as assigned, especially related to assisting guests arriving and departing the hotel.
Completes tasks, checklists, guest requests timely and accurately.
Solves guest issues in the best manner possible, escalates when necessary.
Able to follow property safety and security procedures.
Perform other tasks any reasonable requests as assigned or directed.
Knowledge, Skills, and Competencies:
High work ethic and self-initiative
Proven experience with strong customer service skills
Regular attendance according to established guidelines
May be required to work varying schedules to reflect the business needs of the property
Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
Use arithmetic to accurately check totals and make correct change.
Efficiently and accurately operate a computer.
Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
Physical Requirements:
Stand, sit and walk for varying lengths of time, often long periods of time
Lift approximately fifty (50) pounds of guest luggage or supplies on and off a cart, using safe lifting techniques
Push and pull carts weighing up to one hundred (100) pounds
Good communication skills, both written and verbal, with guests and associates, including the abilities to give directions, instructions, information, answer questions and provide service required.
Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing, listening and hearing ability and visual ability
Know and be able to administer first aid
Direct evacuations in an emergency
Minimum Qualifications:
Highschool degree, hospitality or similar degree preferred or equivalent work experience
6 months of customer service experience
Hospitality experience strongly preferred
Proficient with Microsoft Office Suite or related software
Knowledge of hotel systems preferred
Excellent communication skills
Additional languages advantageous
This job description is not an exhaustive list of all job functions that are required of an employee in this position. Therefore, other duties may be asked of an employee in this position from time to time.
International House Hotel (My Favorite Hotel LLC) is an equal opportunity employer. International House Hotel celebrates diversity and is committed to creating an equitable and inclusive environment for all employees to ensure they feel a sense of belonging. We do not discriminate and believe every individual should be proud of who they are, where they came from and take pride in who we serve.
International House Hotel (and its subsidiaries) is an Equal Employment Opportunity employer and considers all applicants for employment without regard to race, color, religion, ethnicity, creed, sex, age, national origin, citizenship status, disability, medical condition, pregnancy, marital status, partnership status, sexual orientation, status regarding public assistance, military or veteran status, domestic violence victim status, gender identity and expression, genetic information, status as unemployed, political affiliation or any other characteristic protected by federal, state or local law.pending
Front Desk Agent
Front Desk Coordinator Job 27 miles from Luling
The Omni Royal Orleans offers graceful elegance in a New Orleans French Quarter hotel. Located on the most fashionable corner, St. Louis at Royal, the hotel has received the four-diamond luxury award for over 30 years and has earned the Pinnacle Award for meeting services. Our full property renovation incorporates modern amenities with classic design in our guest rooms, including iconic wrought iron balconies and redesigned public spaces inspired by liveliness of the area's culture through various color palettes and artwork.
Omni Royal Orleans' associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Royal Orleans Hotel may be your perfect match.
Job Description
Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services teams.
Responsibilities
Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures
Empathetically listen to guest inquiries and provide appropriate responses
Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)
Block rooms in the computer and follow through on designated requirements
Pre-register designated guests and prepare key packets
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)
Maintain confidentiality of all guests and hotel information
Employ attention to detail in order to ensure security of guest room access.
Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments
Maintain guest history files on all guests
Accommodate room changes expediently
Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction
Issue safe deposit boxes to guests and ensure security of key
Monitor, send and distribute guest faxes
Generate, print and distribute daily and weekly reports
Resolve discrepancies on the room status report with Housekeeping
Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions.
Qualifications
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone
Ability to accurately and efficiently input information into computer systems
Ability to work cohesively with co-workers both within and outside of your department
Ability to compute accurate mathematical calculations
Ability to think clearly, quickly and make concise decisions
Ability to prioritize, organize and follow up
Ability to work well under pressure, dealing with many arrivals and departures within a short period of time
Previous customer service experience
Previous hotel front desk experience is strongly preferred
Previous cashiering experience is preferred
Fluency in a foreign language is preferred
Previous guest relations training is preferred
Front Desk Agent
Front Desk Coordinator Job 27 miles from Luling
Both a step back in time and an experience of modern style and luxury, The Eliza Jane sits at the crossroads of New Orleans' culture and industry. Mirroring the unique diversity and divergent character of our city, this is a place where centuries-old history has bred an unmistakable spirit.
This individual has a natural ability to brighten a room and create a warm and welcoming atmosphere. This innate compassion allows them to connect on a deeper level and cultivate unique, personalized experiences for patrons. Their primary goal is to welcome guests and invite them to create their own experiences through discovery of the facility and local scene.
Requested Tasks
-Welcome guests upon their arrival and assign rooms
-Provide information about hotel, available rooms, review their rate and amenities available on property with all guests during the check in process
-Inform guests about payment methods and verify their credit cards on file or collect upon arrival
-Perform all check-in and check-out tasks
-Respond to requests in a timely and professional manner
Requested Capabilities
-Approachable and personable personality
-Patient and understanding with guests' needs and requests
-Eye for detail
-Sense of urgency to fulfill requests and resolve issues
-Ability to stand for extended periods at a time
As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority.
We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.
Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
Front Desk Agent
Front Desk Coordinator Job 27 miles from Luling
Both a step back in time and an experience of modern style and luxury, The Eliza Jane sits at the crossroads of New Orleans' culture and industry. Mirroring the unique diversity and divergent character of our city, this is a place where centuries-old history has bred an unmistakable spirit.
This individual has a natural ability to brighten a room and create a warm and welcoming atmosphere. This innate compassion allows them to connect on a deeper level and cultivate unique, personalized experiences for patrons. Their primary goal is to welcome guests and invite them to create their own experiences through discovery of the facility and local scene.
Requested Tasks
-Welcome guests upon their arrival and assign rooms
-Provide information about hotel, available rooms, review their rate and amenities available on property with all guests during the check in process
-Inform guests about payment methods and verify their credit cards on file or collect upon arrival
-Perform all check-in and check-out tasks
-Respond to requests in a timely and professional manner
Requested Capabilities
-Approachable and personable personality
-Patient and understanding with guests' needs and requests
-Eye for detail
-Sense of urgency to fulfill requests and resolve issues
-Ability to stand for extended periods at a time
As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority.
We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.
Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
Hotel Front Desk Agent
Front Desk Coordinator Job 27 miles from Luling
Our Story :
If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states.
We only have 3 rules at InnVentures. (We can teach you the rest!)
Rule #1 - Do everything you can for the customer!
Rule #2 - Bring a good attitude to work with you every day and take pride in your work!
Rule #3 - Have FUN!
WHY WORK AT ONE OF OUR HOTELS?
Fun, team-oriented environment
Full-time and part-time positions available to meet your needs
Great opportunities for growth
Community Involvement
Discounted hotel stays
Recognition and awards
Paid time off
BENEFITS:
We offer eligible employees a number of benefits to enhance their health and well-being:
Group insurance, including medical, dental, vision and company-paid life insurance
Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays
Company-matched 401(k) plan
Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
Get paid daily with our Daily Pay Program!
JOB OVERVIEW - FRONT DESK AGENT
Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously.
A TYPICAL DAY:
Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience. *Moxy Desk Agents are designed to serve and provide guests welcome beverages and require the ability to obtain certification to execute this very important aspect of the guest experience.
Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met.
Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay.
Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations.
Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
Support the goals of the hotel through teamwork and collaboration with all departments.
REQUIREMENTS:
Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays.
POTENTIAL CAREER PATH:
Front Office Supervisor or Sales Coordinator - Front Office Manager or Administrative Assistant
InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
Patient Care Representative
Front Desk Coordinator Job 27 miles from Luling
Job DescriptionSalary: $10-$15 DOE
Looking for a highly motivated and positive individual to add to our team. Must have a professional, friendly, and enthusiastic phone presence and ability to interact with patients with a positive CARING impact. Your responsibilities include but are not limited to checking patients in, validating insurance, managing the waiting room, answering phone calls, making check-in times, triage patients, and making sure our patients have a 5-star experience. Ability to provide patients with outstanding patient care by applying best practices and quality service to aid in the health and well-being of our patients, while also standing by the mission and values of The Urgent Care. Candidate must be able to get along well with others and be able to work in a fast-paced environment. Must have availability on weekends, afternoon/night shift (3 pm - 9 pm), and holidays. Great job opportunity for entry-level.
Patient Care Representative Duties and Responsibilities:
Greet patients in a friendly and professional manner
Answer incoming phone calls and respond to patient questions, providing information about services, pricing, and scheduling
Schedule patient check-in times for all locations
Verify patient insurance data and collect payments when necessary
Maintain patient records and ensure accurate data entry
Communicate effectively with patients, providers, and other healthcare professionals
Provide support to clinical staff as needed
Triage patients
Assist with patient check-in and check-out processes, including providing necessary paperwork and ensuring accurate billing information
Maintain a clean and organized work environment, including patient waiting areas and exam rooms
Adhere to all HIPAA and patient privacy regulations
Participate in training and continuing education to stay up-to-date on healthcare industry developments and best practices
Patient Care Representative Requirements:
High School Diploma or Equivalent
Pass periodic testing triaging patients (ex. taking blood pressure)
Possess a strong desire to help others
Compassionate and sensitive to patients' needs and concerns
BLS certified within 90 days of employment
Bilingual in Spanish and English a PLUS*
Open and flexible availability
(with a minimum of 20-30 hours per week)
Ability to commute between two of our five clinics (*if necessary. Locations are in Gretna, Harvey, Mid-City, Uptown, and LaPlace)
We will train you on everything you need to know but we will prioritize candidates who have:
Medical Assistant Certificate or Associates degree in related field
Minimum 2 years customer service experience
Previous experience in medical environment, EMR systems, working with patients
Ability to work in a fast-paced, high-patient volume environment
Benefits:
Health Insurance (BCBS)
Dental Insurance (BCBS)
Vision Insurance (BCBS)
Retirement 401k (4% match)
Life Insurance
Short/Long term disability
Medical stipend at clinic (includes family after 90 days)
Holiday Pay
Job Types: Full-time, Part-time
Front Desk Coordinator - Gonzales, LA
Front Desk Coordinator Job 39 miles from Luling
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Full Time: Monday-Friday 9:30am-7:00pm, Every other Saturday 9:30-4:00pm
Lunch Breaks
$12.00/hr
What we are looking for in YOU and YOUR skillset!
* Driven to climb the company ladder!
* Possess a winning attitude!
* 'Have a high school diploma or equivalent (GED).
* Complete transactions using point of sale software and ensure all patient accounts are current and accurate
* Have strong phone and computer skills.
* Have at least one year of previous Sales Experience.
* Participate in marketing/sales opportunities to help attract new patients into our clinics
* Be able to prioritize and perform multiple tasks.
* Educate Patients on wellness offerings and services
* Share personal Chiropractic experience and stories
* Work cohesively with others in a fun and fast-paced environment.
* Have a strong customer service orientation and be able to communicate effectively with members and patients.
* Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
* Providing excellent services to members and patients.
* The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
* Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
* Answering phone calls.
* Re-engaging inactive members.
* Staying updated on membership options, packages and promotions.
* Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
* Maintain the cleanliness of the clinic and organization of workspace
* Confident in presenting and selling memberships and visit packages
* Keeping management apprised of member concerns and following manager's policies, procedures, and direction.
* Willingness to learn and grow
* Accepting constructive criticism in a positive manner and using it as a learning tool.
* Office management or marketing experience a plus!
* Able to stand and/or sit for long periods of time
* Able to lift up to 50 pounds
* Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.