Patient Access Representative Senior - Hastings, MN
Front Desk Coordinator Job In Hastings, MN
$1,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS
Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
Location: Regina Hospital, 1175 Nininger Rd, Hastings, MN 55033
Job Summary: Responsible for greeting and welcoming patients in person. Provides a standard registration process by collecting demographic and financial data and enter information into a electronic medical record.
Primary Responsibilities:
Greets and welcomes patients in person
Collects demographic and insurance information
Checks in and interviews patients to complete the registration process
Obtains signatures from patients as needed
Directs patient to their appointment or procedure
May assist in scheduling add-on appointments
Documents any issues and resolutions in electronic medical record
Resolves claim issues and registration errors on patient accounts and in assigned work queues
Uses resources, tools and procedures to complete registrations for complex accounts
Verifies insurance eligibility and benefits information for payers and interprets results, focusing on complex billing situations
Obtains cost information and explains information to patients
Collects on patient financial obligations
Handles complex questions as needed
Screening and approve patients for financial assistance programs and financial counsel as needed.
Provides technical or functional direction for employees
Assists patient in completion of request for information forms and submits to appropriate department
Provide customer service for inbound and outbound telephone calls
Identifies and escalates trends to leadership related to daily site activities
Participates in the orientation and training of employees and provides feedback to leadership
Exhibits behaviors and expectations that are consistent with leadership roles
Assists and supports team in all roles
Other duties as assigned
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
2+ years of customer service experience
1+ years of revenue cycle experience in a healthcare/hospital setting
Intermediate level of proficiency with Microsoft Office products
Ability to work 7:30am - 4:00pm Monday - Friday
Must be 18 years of age or older
Preferred Qualifications:
Epic Experience
Experience with electronic medical records
Physical Demands
Consistent walking, standing, bending, turning, etc.
Lifting weight Up to 10 lbs. occasionally, up to 2-5 lbs. frequently
**PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.
The salary range for this role is $19.86 to $38.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
Patient Care Coordinator
Front Desk Coordinator Job In Blaine, MN
Blaine Family Veterinary Hospital is seeking a Patient Care Coordinator to be an important member of our growing Support Department! Salary Range: $17.00 - $21.00 / hr (based on experience) Shift Details: Mon/Thurs/Fri 8:50-5:15, Wed 9am-4pm, occasional Saturdays 8:45-12:00pm
Job Summary: The Patient Care Coordinator stays with the clients from check-in to check out, captures medical notes, creates treatment plans, coordinates treatment with technical teams, and follows up post visit.
Responsibilities
Essential Functions:
* Maintains and upholds the Core Values and Mission Statement of MVP.
* Sets the stage for a great visit by contacting clients ahead of appointments to set expectations, address questions, and request specific actions.
* Warmly welcomes clients upon their arrival and escorts them to the exam room.
* Real-time entry of medical information provided by the veterinarian during patient exams and ensures records are updated with diagnostic results as applicable.
* Creates, presents, and explains treatment plans in accordance with the veterinarian's directions.
* Collaborates with the technical team to ensure the completion of the veterinarian's treatment plan within the hospital.
* Schedules follow-up appointments and future wellness visits.
* Ensures the fulfillment of any required prescriptions, providing explanations to clients, and coordinating delivery if necessary.
* Clearly explains discharge instructions and addresses client inquiries.
* Handles client checkouts and collects payments in the exam room.
* Conducts post-visit follow-ups with clients to inquire about the well-being of their pets and communicate any diagnostic, lab, or other test results.
Additional Functions:
* Performs other related duties as assigned.
Qualifications
Required Knowledge, Skills and Abilities:
* Passionate about delivering exceptional client service.
* Genuine love and appreciation for animals.
* Friendly, personable, and committed to ensuring client satisfaction.
* Proficient in active listening and accurate transcription of medical information.
* Thrive on serving and assisting people.
* Knowledge of, or eagerness to learn, veterinary medical terminology, conditions, and interactions.
* Strong computer literacy and typing skills.
* Effective communication skills, both written and verbal.
Required Education and Experience:
* High school diploma.
Preferred Education and Experience:
* Medical terminology
Physical Requirements:
* Prolonged periods of standing and working on a computer.
* Ability to bend down and lift up to 40lbs unassisted.
Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Reasonable AccommodationsApplicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation in order to perform the essential functions of a position, please send an e-mail to ************************* and let us know the nature of your request and your contact information.
Medical Receptionist
Front Desk Coordinator Job In Saint Louis Park, MN
Park Nicollet is looking to hire a Medical Receptionist to join our team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.
Provides support to the department/site ensuring quality service through timely and courteous assistance. Provides service support to patients who request our care. Lead the Frontline and/or Call Center daily operations by matching staffing needs to the phone processes and measures tied to operational service goals. Functions as a part of an organizational Frontline and/or Call Center Team to assure continual quality improvements are in place to meet service goals. Responsible for assisting staff with daily operations and developmental learning/training. Assist supervisor and or manager with gathering performance feedback and performance measures.
Schedule:
X10 8-hours shifts in a 2 week pay period.
Rotating weekends and holidays.
Required Qualifications:
Computer skills
Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients.
Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine..
Preferred Qualifications:
2 years of patient scheduling experience
Frontline and/or Call Center experience.
Previous leadership experience
Strong verbal communication, human relations sensitivity, listening and telephone etiquette skills.
Medical terminology knowledge desirable
Accurate keyboarding skills
Possess the ability to promote and maintain good patient relations and patient confidentiality.
Ability to lead staff in a respectful and supportive manner that fosters a positive and success team environment.
Enjoys working with numbers and measures that support the service goals.
Benefits:
Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!
Patient Care Coordinator - Radio Drive Endodontics
Front Desk Coordinator Job In Woodbury, MN
The Dental Specialists Radio Drive Endodontics Specialty is seeking a compassionate, professional Patient Care Coordinator to join our team-oriented practice. As a Patient Care Coordinator you will play an important role in working with our doctor teams. You will check in patients, schedule patient appointments using a scheduling software, verify dental insurance, answer insurance and billing questions, and oversee patient account management.
Starting Salary: $23.00 - $26.00 per hour
Responsibilities
Preferred Qualifications
Proficient with Microsoft Office, typing and data entry skills
Ability to multi-task in a fast-pace work environment
Professional customer service
Effective communicator and team player
Dental insurance knowledge is a plus
Work Schedule
Monday: 6:30 - 3:00pm
Tuesday: 6:30 - 3:00pm
Wednesday: 8:00 - 12:00pm
Thursday: 6:30 - 3:00pm
Friday: 6:30 - 3:00pm
Company Information
Continuing Education:
The Dental Specialists offers a wide range of continuing education courses throughout the year for team members including required courses such as CPR, and OSHA Annual Retraining. Dental Assistants that attend all the courses offered throughout the year are able to fulfill their biannual requirements for 25 hours of continuing education.
From endodontics, orthodontics and periodontics to prosthodontics, pediatric dental and oral surgery, we provide treatment solutions for all your dental needs.
We appreciate your interest in our practice. Working together we can assist your entire family in maintaining healthy, beautiful smiles for years to come!
Part Time Front Desk Coordinator- Foley Eye Clinic
Front Desk Coordinator Job In Saint Paul, MN
Job DescriptionSalary: $20+ DOE
Welcome to Foley Eye Clinic, an esteemed Ophthalmology practice situated in St. Paul and Apple Valley, Minnesota. Currently, we are on the lookout for a dedicated part-time Front Desk Coordinator to join our team. This role will predominantly be stationed at our St. Paul office, while occasionally assisting at the Apple Valley location.
Position: Part time Front Desk Coordinator
Schedule: Monday: 8am-4:30pm, Wednesday: 7am-1pm, and Thursday: 8am-4:30pm
Role Overview:
Are you a highly organized and personable individual? Foley Eye Clinic is in search of a Front Desk Coordinator to fulfill a pivotal role. As the initial point of contact for our valued patients, you will be integral in delivering exceptional customer service and maintaining seamless operations at the forefront. Your core responsibilities encompass warmly greeting and aiding patients, arranging appointments, overseeing patient records, and facilitating efficient communication among patients, medical professionals, and administrative personnel.
Responsibilities:
Patient Welcome: Extend a warm welcome to patients upon their arrival, furnish them with requisite forms, and provide assistance with initial inquiries.
Appointment Scheduling: Oversee the appointment booking system, ensuring optimal allocation of time and synchronization with physicians' availability. Prioritize urgent cases and adeptly manage rescheduling or cancellations as necessary.
Patient Registration: Collect and update patient details, encompassing personal information, medical history, insurance particulars, and consent documentation. Uphold accuracy and confidentiality in managing patient records.
Insurance Validation: Collaborate with patients to validate their insurance coverage.
Management of Medical Records: Systematically organize and uphold patient files and electronic health records (EHR). Maintain adherence to privacy regulations, including HIPAA, and facilitate seamless record transfers when required.
Telephonic and Email Correspondence: Skillfully manage inbound calls and emails, tending to patient queries, appointment requests, or general clinic information. Communicate with clarity and empathy, upholding professionalism and understanding.
Efficient Multitasking and Problem-Solving: Exhibit adeptness in juggling multiple tasks concurrently, prioritizing exigent matters, and adeptly resolving conflicts or challenges that may arise amidst daily operations.
Requirements:
Possession of a high school diploma or equivalent.
Demonstrable experience as a receptionist or front desk officer within a medical or healthcare setting is highly desirable.
Excellent interpersonal and communication proficiencies, characterized by a friendly and empathetic demeanor in patient interactions.
Adept organizational and multitasking skills, underpinned by a keen eye for detail.
Capability to manage a high volume of calls and adeptly handle patient inquiries.
Proven ability to perform effectively under pressure, exhibit composure, and methodically prioritize tasks within a dynamic environment.
If this opportunity aligns with your skills and aspirations, we eagerly anticipate receiving your application. Join us in contributing to exceptional patient experiences at Foley Eye Clinic.
Front Desk Coordinator - Bloomington, MN
Front Desk Coordinator Job In Bloomington, MN
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Opportunity
Float role covering Thursday, Friday and Saturdays
Pay Range $18-$20/hr + BONUS
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Front Desk Receptionist
Front Desk Coordinator Job In Plymouth, MN
About us
African American Child Wellness Institute is a small business in Minneapolis, MN. We are professional, agile and engaging.
Our work environment includes:
Modern office setting
On-the-job training
Safe work environment
Modern office setting
Job Summary:
We are seeking a Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our company, providing exceptional customer service and administrative support.
Duties:
- Greet and welcome guests in a professional and friendly manner
- Answer and direct phone calls using a multi-line phone system
- Manage calendars and appointments
- Perform data entry, proofreading, and typing tasks accurately
- Assist with office tasks such as filing, scanning, and organizing documents
- Maintain cleanliness and organization of the front desk area
Skills:
- Proficient in Microsoft Office 365, Google Suite applications
- Strong organizational skills with attention to detail
- Excellent phone etiquette and communication skills
- Previous experience as a medical receptionist is a plus
- Ability to handle multiple tasks efficiently and prioritize workload
Join our team as a Front Desk Receptionist to contribute to our welcoming environment and ensure smooth office operations.
Job Type: Full-time
Pay: $50,131.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Front Desk Coordinator
Front Desk Coordinator Job In Saint Paul, MN
Job Description
***The expected salary range for this position is based on several factors including market, funding, candidates experience level, skills, training, and related knowledge. Our ranges are developed and published as good faith estimates for the position.***
Starting Pay Range: $19.00-$23.00+ Office Benefit Package (Parking/Remote Expenses): $170/Month subject to change
RADIAS Health is seeking an engaging and customer-oriented Front Desk Coordinator to join our team. As the first point of contact for clients and visitors, the Front Desk Coordinator plays a crucial role in providing a positive and welcoming experience to all who enter our facility. This position's primary focus is management of the main lobby area for RADIAS Health via telephone and face to face contact with clients, professionals, and employees.
The Front Desk Coordinator's responsibilities include greeting and checking in clients, answering phone calls, scheduling appointments, managing client records, and assisting with administrative tasks. The ideal candidate will have excellent communication and interpersonal skills, and strong attention to detail.
Hours: Monday - Friday 7:45 am - 4:00 pm
**this position works fully onsite at 166 4th St E Ste 200, Saint Paul, MN 55101**
Responsibilities:
Greet and assist visitors in meeting their needs and promptly notifying the employee of their presence.
Effectively communicate messages, requests, and information to staff and supervisors via telephone, email, and/or text.
Maintain the privacy of both individuals being served and employees in the reception area, ensuring respect for their confidentiality.
Demonstrate professionalism and establish appropriate boundaries at all times, managing and de-escalating difficult situations as needed with the support of clinical staff.
Schedule appointments and provide reminder calls for the Outpatient clinic as directed by clinic staff.
Contribute to various projects, including data entry, mailings, and document preparation as required.
Handle incoming, outgoing, and inner office mail, as well as manage the postage meter.
Complete all necessary paperwork, eligibility checks, and reports in a timely and organized manner.
Ensure the smooth opening and closing of the reception area each day, including setting the phone system to the appropriate day/night mode.
Maintain a presentable reception area at all times.
Other duties as assigned.
Requirements
High School diploma or equivalent.
Knowledge of office management with good clerical and organization skills.
Knowledge of Microsoft Office products.
Ability to manage a multiline phone system.
Preferred
Experience working in a mental health clinic or other mental health setting.
Benefits
4 weeks accrued PTO first year of employment
12 paid holidays
Medical, dental, vision, life insurance
Health Saving Accounts (HSA) + employer contribution and Flexible Saving Accounts (FSA)
Tuition reimbursement and Student Loan Repayment Assistance
Dependent Care Account (DCA) + employer contribution
Reimbursement for professional licensure fees
Routine supervision from a Mental Health Professional, with access to licensure supervision opportunities
403b retirement plan with an employer percentage match
Employer paid short-term and long-term disability insurance
Bereavement and paid parental leave
Employee Assistance Program (EAP)
Wellness program to support employee overall health and well-being
Variety of discounts through ADP LifeSmart
Pet insurance
Mileage reimbursement
Casual dress code
RADIAS Health is proud to be a LGBTQIA+, anti-racist, all-inclusive, and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as protected veteran, status as a qualified individual with a disability, or any other protected class status.
RADIAS Health is committed to pay transparency and equity, providing all employees and applicants with access to starting salary.
#LowP
Front Desk Coordinator I
Front Desk Coordinator Job In Eagan, MN
Looking for a career that makes you smile? We're seeking a Front Desk Coordinator I to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).
* Welcomes visitors to the practice and provides information about clinic features
* Answers, screens, and routes incoming calls and takes messages as needed
* Checks-in and collects general information from patients on their first visit
* Verifies insurance information
* Notifies clinicians of patient arrival and readiness
* Makes appointments for returning patients as necessary
* Prints/reprints appointment reminders and school/work excuses
* May make changes to the patient schedule as necessary
* Coordinates payment arrangements or account resolution
* Receives, stores, and delivers shipments and mail
* Takes payments and posts to account
* Updates charts and patient information
* Drives internal marketing initiatives and fosters participation from everyone
Your special skills:
We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in:
* Ability to communicate effectively verbally and in writing
* Ability to listen and understand information verbally and in writing
Prerequisites for success:
* Basic knowledge of Microsoft Office
* Ability build rapport with patients
* Ability to establish and maintain good working relationships with patients and coworkers
The Perks:
In exchange for the dynamic contribution you'll bring to our team, we offer:
* Competitive salary
* Medical, dental, vision and life insurance
* Short and long-term disability coverage
* 401(k) plan
* 2 weeks paid time off in your first year + paid holidays
* Discounts on braces and clear aligners for you and your family members
Why Smile Doctors?
As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.
Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles.
Pay Range: $18.00 - $27.00
This is the perfect opportunity to grow with an expanding organization! Apply today!
Front Desk/Receptionist - Administrative Support IV
Front Desk Coordinator Job In Plymouth, MN
We are looking for a positive and welcoming colleague to join our District 287 team as the new District Service Center Receptionist and Communications Administrative Assistant! This person will serve as the first point of contact for the District's central office and support the Communications Department. This position ensures professional, courteous, and efficient front-desk operations, including answering the mainline phone, greeting and directing visitors, and performing a variety of administrative duties.
Position Details:
Reports To: Director of Communications
Department: Communications
Location: District Service Center in Plymouth, MN
Work Schedule: This is a full time 12 month position, Monday-Friday, 7:30 a.m. - 4:00 p.m., no weekend, no holidays
Salary & Benefits:
Salary follows the SEIU Local 284 Salary Schedule: $24.80 - $25.85 per hour
Generous Benefits including:
Low cost medical and dental insurance
District funded HRA account
Life insurance and long-term disability
Optional health care flexible spending account (FSA)
Optional dependent care flexible spending account (FSA)
Extensive wellness services that includes 6 free confidential counseling sessions
Retirement benefits through PERA
Optional 403b with district match
Paid time off
Paid holidays
Mental Health benefits
More details can be found on our webpage: Contracts/Benefits - Intermediate District 287
Essential Duties and Responsibilities
Front Desk & Reception
Greet visitors in a professional and courteous manner.
Assist guests with locating staff members, conference rooms, or meeting areas.
Manage sign-in procedures using the RAPTOR visitor management system.
Coordinate visitor needs such as new hire orientation, food deliveries, and vendor access.
Maintain the security and confidentiality of the front desk area and visitor records.
Answer the district's main phone line and route calls to appropriate departments or personnel.
Provide basic information and guidance to callers regarding district operations and contacts.
Monitor and respond to front desk voicemail and email communications.
Assist in compiling visitor data or reports as requested.
Coordinate with Facilities or IT for maintenance of lobby signage or digital displays.
Provide backup support to other administrative departments as needed and approved.
Support to Communications Department
Provide clerical and logistical support for communications projects, events, and meetings.
Uses independent judgment when communicating with internal and external customers. Requires minimum supervision and direction on day to day tasks. Regularly recognizes, recommends and provides input into the implementation process of a more effective method to work operations;
Maintains an inventory of supplies and equipment. Orders supplies when necessary. Completes processes and maintains paperwork for purchasing (e.g. orders, requisitions, invoices, etc.). Maintains employee time and attendance records. Assists in preparing and monitoring the office budget (e.g. compiles figures, reviews statistical reports, verifies expense items). Designs and initiates new forms and procedures to facilitate workflow.
Assist with scheduling, calendar management, and coordination of departmental activities.
Prepare and edit documents, correspondence, and reports.
Maintain filing systems, both electronic and hard copy, for Communications Department materials.
View the full Administrative Support IV Job Classification
Knowledge, Skills, and Abilities
Professional demeanor and excellent interpersonal skills.
Strong organizational and multitasking abilities.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Familiarity with visitor management software (RAPTOR preferred) or willingness to learn.
Ability to maintain confidentiality and demonstrate sound judgment.
Bilingual (Spanish/English) skills preferred but not required.
Education and Experience
High school diploma or equivalent required; associate degree or higher preferred.
Minimum two (2) years of administrative or front desk experience, preferably in a school district, education, or public-facing environment.
Experience working with the public and with a variety of data base software, desktop computers, or any combination of education and experience that provides equivalent knowledge, skills and abilities
Interview Process:
Job Posting will close on May 28, 2025
Website: ***********************************
Email: ******************
Front Desk Receptionist (ASAP)
Front Desk Coordinator Job In Minneapolis, MN
Department
Iris Comm Lab
Employment Type
Full Time
Location
Minneapolis, MN
Workplace type
Onsite
Compensation
$750 - $1,100 / week
Key Responsibilities Skills, Knowledge and Expertise Benefits About Iris Comm Lab We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
Front Desk Receptionist
Front Desk Coordinator Job In Saint Paul, MN
Benefits/Perks
Competitive salary
Great work-life balance
Paid time off
Medical/Dental Benefits
Simple IRA (after one year)
Ongoing training
Employee Discount
1 Full-time Front Desk Receptionist positions open (32-40 hours with benefits)
Institute For Orthopedics & Chiropractic is a busy multi-specialty clinic with 6 chiropractors, 3 Physical Therapist, and 2 PTAs and 2 Massage Therapist in two locations, Edina and St. Paul.
***********************
Hours & Location:
Minneapolis/St. Paul Clinic Hours: Monday 7:30am - 5:15pm, Tuesday-Thursday 7:30am-4:30pm, Fridays/Saturday as needed for meetings and vacation coverage in Edina location.
Address: 2550 University Avenue W., Suite 137N, St. Paul MN 55114
Our ideal candidate is:
Passionate about healthy living
Strives for excellence; goes above and beyond to provide the BEST care for our patients
Works well as a team by collaborating, sharing ideas and encouraging each other
Excellent communication skills
Medical experience is a plus
We use Apple computers: iPad, Pages, Numbers, Microsoft Teams
Medical software: Jane
The responsibilities for this position are:
Greeting patients
Collecting copays and balances
Preparing paperwork for upcoming appointments
Communication with patients and doctors
Verifying insurance benefits
Complete prior authorizations/referrals
Answer multi-line phone and scheduling for two locations
Explains Insurance benefits to the patients
Optimizing provider schedules and patient satisfaction with efficient scheduling
We are looking forward to receiving your application. Thank you.
Compensation: $15.84 - $21.43 per hour
CHIROPRACTIC CARE AT IOC At IOC, our reputation and success has been built in an integrative and complete treatment approach combining traditional chiropractics (utilizing the Gonstead Method of chiropractic).
WE SPECIALIZE IN NON-SURGICAL TREATMENT OF ORTHOPEDIC CONDITIONS. Such as:
Back & Neck pain - injury
Disc Degeneration - Bulging - Herniations
Extremity Joint Pain
Arthritis - Degenerative Joint Disease
Fibromyalgia
Chronic Pain Syndromes
Tendonitis - Bursitis
Spinal Degeneration
Sciatica & Arm Pain, Numbness & Tingling
Headaches - Migraines & Tensions
Vertigo
Carpal Tunnel Syndrome
Whiplash
Sports Injuries
Neck Pain
Car Accident Injuries
Frozen Shoulder
Hip Pain - Bursitis
Muscle Strains, Pulled Hamstrings
Sprained Ankles
Rotator Cuff Tendonitis and Tears
Tennis Elbow
And many other Orthopedic conditions, injuries.
Front Desk Coordinator
Front Desk Coordinator Job In Saint Paul, MN
Looking for professional, mature business-minded individual to run our front desk. The front desk is the central nervous system to our business. Potential clients calling for information, clients calling to book dog grooming, boarding, daycare, training, etc.
Heavy phone work and interfacing with the public one on one. Must be able to handle multi-line phone, put client on hold, pick up next line, etc.
Required to have working experience with Microsoft suite of software especially Excel, Word, and Outlook.
Comfortable making outbound "cold" and "warm" calls to potential and existing clients with intention to schedule dog grooming or other appointments.
Inside Sales/Customer Service mentality looking for our product or service that will fit the client's needs, wants and suggestion it.
Hours are to be determined working Tuesday through Saturday eight-hours per day + with one hour lunch break.
PRIMARY DUTIES:
1. Phone handling
2. Appointment scheduling
3. Computer Software System Operation
4. Answer inquiries
5. Administrative
6. Handle waiting visitor's need for appointment, check-out, check-in, as needed
7. General cleaning, ensure front area is clean, organized, stocked, and tidy
8. Report problems or challenging situations as they arise from staff or clients to the Supervisor.
9. Maintain a professional bearing, role modeling proper procedure and a positive attitude.
10. Other duties as assigned.
Pre Qualification Questions:
1. Do you have dependable transportation to and from work?
2. Can you work weekends and holidays?
3. Are you okay with working a flexible schedule (not having same days off each week)?
4. Can you lift 30 pound dogs in and out of bathing tubs repeatedly throughout the day?
5. Can you start right away?
Dog Days - St Paul Dog Daycare & Boarding, CA wants career-minded folks with interest in the pet services industry. K9 Resort and Spa's mission is "To make a positive difference in the lives of dogs and their owners." If you would like to join our Mission then please complete our on-line employment application.
Dog Days - St Paul Dog Daycare & Boarding is a full service canine exclusive facility. We offer grooming, daycare, overnight boarding, training, vaccinations, and anesthesia-free canine teeth cleaning. Our grooming staff are certified groomers with veterinary assistant diplomas who have been with us for many years. Dog Days is continually staffed and dogs are separated by temperament and size. Daycare at our facility includes life enrichment exercises to ensure that your dog has a meaningful time while visiting and socializing. We offer group training at our facility and behavior adjustment training in your home. We look forward to the opportunity of serving you and your canine.
Company Description
At Dog Days, our goal is simple: to ensure that pets are safe, happy and well taken care of. When working with us, you can rest assured that your pet is in good hands. Services we provide include dog training, dog grooming, dog boarding, dog daycare, and more
PAY/ BENEFITS: Health Insurance and Paid Time Off. Negotiable based on experience.
Benefits:
Health insurance
Paid time off
Schedule:
8 hour shift
Day shift
Monday to Friday
Application Question(s):
What salary range are you targeting for this position?
Experience:
Administrative Assistant: 3 years (Required)
Shift Availability:
Day Shift (Required)
Work Location:
One location
COVID-19 Precaution(s):
Personal protective equipment provided or required
Temperature screenings
Social distancing guidelines in place
Sanitizing, disinfecting, or cleaning procedures in place
Front Office - Trailing Documents
Front Desk Coordinator Job In Saint Paul, MN
The Document Clerk will be responsible for prepping physical files of mortgage loan documents. This includes document deconstruction and reconstruction projects. The tasks can vary from labeling, taking out staples, confirming accuracy, and various administrative work. The volumes may vary depending on the request, project, or task assigned. There is potential for cross-training across departments but this role involves repetitive work and ability to meet daily deadlines. The ideal candidate has experience with basic Excel, great communication, work ethic, and comfortable with repetitive tasks. This role is paying $17/hr
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** .
Skills and Requirements
-High school diploma or equivalent
- One to three years of office experience
-Excel (tech savvy)
- Effective verbal and written communication skills
- Ability to collect and organize information.
-Strong attention to detail, and professionalism. Bachelors or Associates
Finance experience
Mortgage Background
Document Review Specialist null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to ********************.
Front Desk Coordinator
Front Desk Coordinator Job In Bloomington, MN
Job Description
Lake Title is seeking a positive and professional Front Desk Coordinator who loves interacting with people.
We’re a tight-knit group of professionals who consistently provide top quality closing services to clients. Applicants should be organized, outgoing, and excited to greet our guests both in person and on the phone. You’ll be an integral part of the team, in a fast-paced environment where your thoughts and ideas will be valued. If this sounds like an exciting opportunity, start your application today!
Compensation:
$45,000
Responsibilities:
Welcome our guests in a friendly and courteous manner, while ensuring the front office is always clean and inviting.
Answer the incoming phone calls and distribute them appropriately.
Manage the New Orders email, as well as manage the creation of new orders.
Assist our closers with various administrative support (ordering Final Water, HOA Dues Current Letters, CertifID Identity Verification).
Maintain an organized inventory of office supplies and fulfill departmental needs.
Qualifications:
Display impeccable interpersonal, time management, organizational, and customer service skills.
1+ year of front desk experience or related job experience preferred.
Have experience answering telephone calls and troubleshooting stressful situations.
Proficient computer skills and knowledge of Microsoft Office.
Must have graduatfrom ed high school, received a G.E.D. or equivalent.
About Company
Lake Title is a family-owned, Minnesota-based company providing closing services throughout the Twin Cities and beyond. We work closely with real estate agents, lenders, and other service providers to ensure our customers experience a smooth, care-free closing. Relax…you’re at the Lake!
Patient Services Coordinator Home Health
Front Desk Coordinator Job In Brooklyn Park, MN
Become a part of our caring community and help us put health first The Patient Services Coordinator is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management.
Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console.
Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console.
Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary.
Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff.
Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit.
Completes requested schedules for all add-ons and applicable orders:
Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen.
Schedules TIF OASIS collection visits and deletes remaining schedule.
Reschedules declined or missed (if appropriate) visits.
Processes reassigned and rescheduled visits.
Ensures supervisory visits are scheduled.
Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report.
Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff.
Verifies visit paper notes in scheduling console as needed.
Assists with internal transfer of patients between branch offices.
If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary.
If clinical, may be required to perform patient visits and / or participate in on-call rotation.
Use your skills to make an impact
Required Experience/Skills:
Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.
Must have at least 1 year of home health experience.
Prior packet review / QI experience preferred.
Coding certification is preferred.
Must possess a valid state driver's license and automobile liability insurance.
Must be currently licensed in the State of employment, if applicable.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$40,000 - $52,300 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Front Desk Evenings and Weekends
Front Desk Coordinator Job In Osseo, MN
Job DescriptionJob Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Essential Duties and Responsibilities
Greet/meet potential members, providing a great customer experience.
Handle front desk related tasks:
o Answering phone calls in a polite and friendly manner to assist with questions or concerns.
o Taking info calls and tours
o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
Help maintain the neatness/cleanliness of the club.
Essential Behavior Requirements
Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs.
Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.
Minimum Qualifications
Honesty and good work ethic
Strong customer service skills
Basic computer proficiency
Physical Demands
Standing and walking at least 75% of the shift
Talking in person or on the phone at least 75% of the shift
Must be able to lift to 50 lbs. less than 30% of the time.
Benefits
Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
Advancement Opportunities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
Front Desk Patient Coordinator
Front Desk Coordinator Job In Shakopee, MN
Job Details MN01-Shakopee - Shakopee, MN FT1 $22.00 - $23.00 HourlyDescription
Dakota Valley Oral and Maxillofacial Surgery
8170 Old Carriage Court, Suite 120, Shakopee, MN 55379
We are seeking a dynamic and dedicated Front Desk Office Coordinator to join our top-tier Oral Surgery Practice. This is a rare opportunity to become an integral part of our successful team, where exceptional patient care is our primary focus. Our rewarding environment is perfect for high-performing team members looking to make a meaningful impact on patient experiences and practice efficiency.
PRINCIPAL RESPONSIBILITIES AND DUTIES
Patient Interaction: Expertly answer the phone, assist patients in scheduling appointments, and create patient accounts.
Administrative Support: Check patients in, post payments, and convert treatment plans with accuracy and efficiency.
Surgery Coordination: Assist with scheduling surgeries and ensure all necessary preparations are made.
Team Collaboration: Work closely with other professionals to form a highly effective team, handling administrative tasks seamlessly.
Versatility and Adaptability: Embrace a wide range of responsibilities and opportunities for learning and growth within the practice.
MINIMUM QUALIFICATIONS
Patient-Centric Attitude: Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency.
Positive Impact: Positively influence patients, coworkers, referring offices, and the practice as a whole.
Educational Background: Completion of high school or equivalent is required.
Experience Preferred: Previous oral surgery, dental, or medical experience is preferred.
Administrative Skills: Proven administrative experience with a track record of growth or improvement within previous positions.
Multitasking Ability: Demonstrated ability to multitask and be a self-starter in a fast-paced environment.
Customer Service Expertise: Experienced with customer service techniques, ensuring a superior patient experience.
Communication Skills: Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members.
Adaptability: Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.
PREVIOUS EXPERIENCE/EDUCATION
Previous experience working with dental/medical insurance is
required
ABOUT US ORAL SURGERY MANAGEMENT
Our POWER Values form the foundation of our ability to deliver exceptional healthcare experiences and achieve sustainable growth.
Passion for Patient Care
Outstanding Results
Winning Attitude
Embracing Continuous Improvement
Respect for Self and Others
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
the work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Front Desk Receptionist
Front Desk Coordinator Job In Saint Paul, MN
Front Desk Reception
Location: Saint Paul, MinnesotaJob Type: Part Time Pay Range: $14-16 per hour plus bonus plan opportunities. About Wedding Shoppe Inc.: Wedding Shoppe Inc. is a premier bridal retailer with over 48 years of experience helping couples celebrate their special day in style. Located in Saint Paul, Minnesota, we are passionate about providing an unparalleled shopping experience with our wide selection of wedding dresses, bridal party dresses, menswear and accessories. Known for our exceptional customer service and as the exclusive retailer of Kennedy Blue, we have built a trusted reputation locally and globally. Join our team to be a part of a company that values creativity, collaboration, and the joy of creating unforgettable moments for our customers.
Our Benefits:
Flexible Part-Time Scheduling: We prioritize work-life balance. This allows you to balance work with family, school, or other commitments and work up to 30 hours per week.
Competitive Pay: Starting wage of $14 per hour
Paid time off, even for part-time positions!
Supportive and friendly team members and management.
Employee Discounts: Enjoy fantastic discounts on our beautiful range of wedding products.
Individual retirement account (IRA) with company match.
What Your Day Will Look Like:
As a Front Desk Receptionist at the Wedding Shoppe, you'll play a key role in providing top-notch customer service both in person and through various communication channels such as phone, email, and live chat. Your responsibilities will include welcoming couples to our store, efficiently managing incoming calls, guiding customers through the sales process, completing orders and necessary paperwork accurately and in a timely manner, and maintaining regular communication with manufacturers.
Qualifications and Skills:
A passion for helping people and delivering exceptional customer service.
Previous experience in a fast-paced environment and/or 1 year of Customer Service experience.
Excellent written and verbal communication skills, including professional phone etiquette and proficiency in Microsoft Office.
Exceptional organizational and time management abilities, strong problem-solving skills and
Exceptional organizational and time management abilities, strong problem-solving skills and proficiency in multitasking while maintaining composure under pressure.
If this position aligns with your interests, we'd love to hear from you! Please submit your application with a personalized cover letter explaining why you're an ideal fit for this role, what excites you about joining our team, and why the Wedding Shoppe is the perfect place for you to develop your career in the wedding industry.
Bilingual Scheduling Specialist
Front Desk Coordinator Job In Saint Paul, MN
As Minnesota's largest Federally Qualified Health Center, Minnesota Community Care ensures that the communities we serve have access to high quality and affordable health care. Our patients predominantly identify as people of color (80%), low-wealth (61% patients
Position Summary
As the Bilingual Scheduling Specialist (Hmong/English or Spanish English) you will schedule patients for medical, dental, mental health, and ancillary services provided at La Clinica, East Side Family Clinic, and McDonough Homes Clinic.
Responsibilities
An individual in this position must be able to successfully perform the essential duties and responsibilities described. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
* Answer inbound calls promptly and in a polite, professional manner.
* Schedule appointments per scheduling policies/procedures for medical, dental, mental health, and ancillary services.
* Obtain and enter accurate demographic information into organization's EHR.
* Verify insurance and provide information regarding Minnesota Community Care discount program.
* Act as a liaison for the patients and the organization by directly calls appropriately and using sound judgment in handling calls, especially with upset patients.
* Understanding of when to escalate calls to a supervisor or triage nurse.
* Make outbound calls to reschedule appointments, respond to provider, clinical staff, and Patient Portal requests to call patients.
* Provides patient-focused service and a positive impression of the organization to customers (patients, families, vendors, coworkers) through respectful, courteous and culturally sensitive interactions.
* Actively participates and works positively, flexibly and cooperatively in a patient care team within and across departments to accomplish the goals of the organization.
* Demonstrates effective, culturally sensitive communication skills and effectively communicates verbally and in writing with patients, coworkers, and the public.
* Knows, understands and adheres to organizational policy related to the patient's rights for confidential care.
* Maintains a favorable working relationship with all other employees to foster and promote a cooperative and harmonious working climate, conducive to employee morale, productivity, efficiency, and effectiveness.
* Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so that swift corrective action can be taken when appropriate.
* Other duties as assigned.
Qualifications
* High School or GED required.
* Minimum one year of experience in customer service and/or related clinic environment; working knowledge of medical terminology.
Knowledge, Skills and Abilities:
* Spanish/English or Hmong/English bilingual required.
* Ability to establish and maintain effective working relationships with patients, co-workers and the public.
* Ability to communicate effectively verbally and in writing with a variety of people.
* Skill and manual dexterity to operate a computer keyboard, calculator, telephone, copier,
fax, and other equipment as necessary.
* Knowledge of medical terminology helpful.
* Ability to handle confidential and sensitive information.
* Ability to handle a "call center" environment: work quickly and multi-task.
* Ability to exercise good judgment to handle calls appropriately. \
* Ability to have a flexible schedule, per department needs.
Working Conditions and Physical Demands:
While performing the duties of this job, the employee is continuously required to perform computer-related work in a sitting position. The employee is occasionally required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The noise level in the work environment is usually moderate. Occasionally required to lift to 30 pounds.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Affirmative Action/EEO Statement
Minnesota Community Care is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.