Front Desk Coordinator Jobs in Moore, OK

Pinson Land Services is a leader and innovator in comprehensive energy land management, providing solution-driven information and services to help meet strategic goals. Using technology-driven processes and a team of land professionals tailored to each project, we strive to be the best in the industry since 1986. Role Description This is a full-time on-site role as a Front Office Specialist located in Edmond, OK. The Front Office Specialist will be responsible for phone etiquette, appointment scheduling, customer service, receptionist duties, and communication on a daily basis. Qualifications Phone Etiquette and Communication skills Appointment Scheduling and Customer Service skills Receptionist Duties Monitor office supply needs Excellent interpersonal skills Ability to multi-task and prioritize tasks Experience in a similar role is a plus

Job DescriptionDescription: Primary Job Duties: PRN rotating weekends. Greet, register, instruct, discharge, and provide general assistance to patients. Obtain demographic and financial information and enter into computer system/electronic medical record. Verify insurance eligibility and relevant information on payment policies and billing/collection processes. Verify and collect co-pays, co-insurance, deductibles, past due balances and other patient financial responsibility when applicable. Maintain and balance cash drawer. Maintain electronic medical record, scan and title documents appropriately. Confirm electronic medical record chart is complete, patient understands physician instructions and financial responsibility is settled before prior to patient leaving the center. Retrieve and fax/mail medical records to primary care providers and insurance carriers per patient request. Answer the telephone, take messages and forward them to the appropriate staff/provider. Help maintain patient flow within the center. Maintain a clean, orderly waiting room including reading material. Assist with the release of medical records. Demonstrate ongoing competency and proficiency in job requirements. Attending staff meetings. Assist with the orientation of new employees. Perform clerical tasks as required. Maintain strictest confidentiality. Other duties as assigned. Requirements: Education: High school diploma or equivalent. Graduate of an accredited medical receptionist program preferred. Experience: Customer Service/Training preferred. Knowledge: Computer systems and applications including Word, Excel and email. Knowledge of medical terminology and basic office procedures. Ability to type 30 words per minute with 95% accuracy. Skills: Ability to work independently and with the public in a high-pressure environment. Detail oriented with excellent interpersonal communication skills. Ability to multi-task and prioritize workload.

Patient Financial Services Coordinator serves as the primary liaison between financial services and patients. Primary responsibilities include presenting and explaining financial arrangements to patients, ensuring correct information is received. The Coordinator will work with the pre-certification team to determine insurance benefit and patient responsibility for services rendered. This position is dedicated to providing assistance to patients with meeting their financial obligations, providing education regarding co-pays, co-insurance, deductibles and related matters. Assists team in resolving issues regarding practice management, clinical applications and patient satisfaction. The Patient Financial Services Coordinator requires expert subject matter knowledge of payer and institute guidelines, as well as billing and collections functions. The Coordinator will serve as a core member of the Institute training team. This position may be dedicated to a specific service area and/or may service multiple providers. Education Requirements High school diploma or equivalent is required. Bachelor's degree preferred but not required, 5 years work-related experience acceptable. Experience * A minimum of 5 years medical office experience to include basic knowledge of health insurance plans including Medicare and Medicaid * Experience in healthcare revenue cycle a must * Experience in large, complex organization or corporate structured environment. * Experience in team motivation and strong customer service orientation. * Experience creating and leading communications with physicians and leadership to ensure collaboration, efficiency, and service excellence Essential Functions * Serves the primary liaison for patient access activities including registration, insurance verification, patient check out, upfront collections, billing and medical records and provides administrative assistance to business office team. * Primary liaison for Institute Patient Balance Collection and/or Bad Debt Collection vendor services * Evaluates documentation to ensure that appropriate and accurate information is maintained for claim adjudication and patient balances. * Offers payment alternatives and financial counseling as needed. Assists patients in completion of required paperwork and compliance forms. * Remains current on specific changes and requirements related to various insurance carriers. * Promotes Institute mission through contacts with patients, providers and general public. * Contributes to the benefit of the Institute by developing methods and procedures which may lead to reduction in costs and improve efficiency. * Demonstrates awareness of and responds to customer needs in a continuing effort to improve quality of service. Maintains a calm and professional demeanor at all times when talking with patients, visitors and staff. * Maintains patient confidentiality and dignity at all times in accordance with HIPAA guidelines. * Displays willingness and flexibility in learning new functions, achieving integration and teamwork necessary to maintain highest level of patient and provider satisfaction * Participates in activities to improve departmental and organizational performance. * Handles escalated/complex patient issues in accordance with Institute policies and procedures. * Monitors and communicates trends and issues that may affect provider/patient satisfaction. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Description Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Schedule: Sunday 930-500, Monday, Tuesday, Wednesday Flexible schedule, and ability to work multiple locations preferred Compensation: $13/hr + Bonus Opportunity * Bonuses offered every payroll* Medical Dental, PTO & Holiday Pay offered What we are looking for in YOU and YOUR skill set! Driven to climb the company ladder! Possess a winning attitude! ‘Have a high school diploma or equivalent (GED) Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills Have at least one year of previous Sales Experience Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment Have a strong customer service orientation and be able to communicate effectively with members and patients Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients The primary responsibility of the Wellness Coordinator is to gain memberships in order to meet sales goals . Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor Answering phone calls Re-engaging inactive members Staying updated on membership options, packages and promotions Recognizing and supporting team goals and creating and maintaining positive relationships with team members Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager’s policies, procedures and direction Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool Office coordination or marketing experience a plus! (This position is NOT management and does not supervise other employees.) Able to stand and/or sit for long periods of time Able to lift 50 pounds Upholding The Joint Chiropractic’s core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees. Powered by JazzHR j5u2Rdd1G2

A Front Office Assistant main function is to help as many people as we can with their hearing health care through filling the schedule for your consultant. The Front Office Assistant is also responsible for basic administrative tasks such as answering the phones, making outbound calls, greeting patients and visitors, and scheduling appointments in a professional and timely manner. The Front Office Assistant is a liaison between our hearing specialists and our customers and as such, they are responsible for assisting the customers and making their visit to our office seamless and enjoyable. Our customers are sometimes elderly so empathy and patience, as well as experience in a sales environment with a sense of urgency is a must. Requirements: Creates a smooth office flow by maintaining a full schedule. Is effective at schedule management and maximizes opportunities, such as filling gaps in the schedule and getting new patients scheduled in a timely manner. Welcomes and greets all patients and visitors in a warm and courteous manner in person or on the telephone. Answers the telephone while maintaining a polite, consistent professional manner using proper telephone etiquette and following company prescribed scripts. Responsible for keeping the store clean and always organized. Registers new patients and updates existing patient demographics by collecting detailed patient information including personal, financial, and insurance information. Facilitates patient flow by notifying the consultant of arrivals, communicating delays, and filling open gaps in the schedule. Runs insurance, runs credit, and takes payments. You are also responsible for taking cash and checks to the bank. Maintains business office inventory and equipment by checking stock and determining inventory levels; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs. Protects patient confidentiality by making sure all health information is secure by not leaving protected health information in plain sight and logging off the computer before leaving it unattended. Maintains operations by following policies and procedures. Contributes to team effort by accomplishing related results as needed. Qualifications Job Type: Full time Benefits: Paid Training 401k with match Health, Dental and Vision Schedule: Monday - Friday 8:30am to 5:00pm

Job Details Seminole Clinic - Seminole, OK $27.50 - $27.50 Hourly DayJob Description About Lighthouse: Lighthouse is needed to help guide the way; to emit a light that helps navigate turbulent times and warn against the possible dangers ahead. Lighthouse Behavioral Wellness Centers is just such a place, guided by its core values of hope, dedication and community. To meet the increasing needs of our communities it is imperative that all team members understand and successfully reach and maintain the expected performance standard levels. In order to achieve total and sustainable success, each person must do their part. Lighthouse will do its part in providing all necessary tools and training required to help team members be successful. Responsibilities: A. Under direction, provides case management services, psycho-education and rehab, wellness, and care coordination to an assigned caseload of children with behavioral health and substance use issues. B. Participates in the planning and delivery of services to consumers in a team based model of care. C. Must work well within a team structure. D. This position will be working with the Adults. Training will be provided as available for this position. Qualifications and Benefits Qualifications and Benefits A. Completion of the curriculum requirements for a Bachelor's degree in a mental health related field from an accredited university and two (2) years experience in a treatment setting. B. Knowledge of current social and economic problems, principles of family economics and budgeting, human relations, community, state and national health and welfare resources, social assistance requirements, and psychological terminology. C. Ability to work effectively and courteously with people, and to exercise good judgment. D. Must possess a valid driver's license, reliable transportation and be eligible for agency insurance. E. Case Management certification shall be completed within three (3) months of employment. F. Must maintain a valid driver's license and personal automobile insurance. Benefits: Benefits include: 100% employer-paid premiums for health, dental, life, and vision insurance; generous paid leave including PTO, sick, and agency holidays, employer matching 401K plan, NHSC student loan repayment, and paid continuing education. 401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Professional development assistance Vision insurance Job Type: Full-time Salary: $25.48 Hourly Schedule: 8-hour shift Day shift Monday to Friday Ability to commute/relocate: Seminole, OK: Reliably commute or planning to relocate before starting work (Preferred)

Job Details Corporate - Oklahoma City, OK Full Time High School Day Health CareDescription Summary: Join our team as a Patient Care Representative (PCR) and play a pivotal role in providing exceptional patient care and service. Operating under the guidance of the Patient Care Representative Team Lead, you'll directly engage with orthopedic patients who require durable medical equipment prescribed by physicians. Working in hospitals, clinics, patient homes, and sports medicine facilities you'll create a supportive environment for patient care. Your responsibilities include educating patients about our comprehensive range of durable medical equipment options and ensuring effective communication between our administration team and patients, always maintaining compliance and professionalism. Become part of our dedicated team committed to making a positive impact on patients' lives. About the company: Are you ready to make a meaningful impact and help people Get Back in the Game of Life™? At Agility Medical Group, we're on a mission to empower individuals to reclaim their lives through top-of-the-line products and exceptional service. When you become a part of our team, you're not just taking a job - you're joining a community of dedicated professionals who are passionate about making a positive difference. Our Mission: At the heart of everything we do is our unwavering mission to provide premium products and outstanding services to our valued customers. We're committed to creating an environment where both our team members and clients thrive, ensuring a workplace that is not only productive but also enjoyable. What You'll Do: As a member of the Agility Medical Group team, you'll play a crucial role in supporting medical professionals and patients on their journey to recovery. Your dedication will help individuals regain their mobility, comfort, and confidence. Our products are not just items - they're tools that pave the way for people to get back to the activities that bring them joy. Why Join Us: Agility Medical Group is more than a workplace; it's a community of like-minded individuals who share a common purpose. Our team is passionate, hard-working, and driven by the desire to make a real impact. We value integrity, teamwork, and a strong commitment to excellence. When you join our team, you'll be part of a company that engages in Character Core, which fosters leadership traits that benefit both our clients and our team members. We practice the Great Game of Business, ensuring that everyone has a stake in our collective success. Ready to Get Back in the Game? If you're excited about being a part of a growing team that values hard work, passion, and character, look no further. At Agility Medical Group, you'll find a fulfilling and rewarding career that goes beyond the ordinary. Join us, as we help people reclaim their lives and rediscover their passions. Visit our Careers page to learn more about how you can be a driving force in the journey to recovery. Key Responsibilities: Daily Schedule and Documentation Review: Review daily schedule and orders from administration team under the guidance of the PCR Lead. Ensure accurate and complete documentation for each task, verifying its presence and correctness. DME Delivery and Set-Up: Deliver, fit, and set up prescribed Durable Medical Equipment (DME) items for patients as prescribed by physicians. Educate patients on the proper usage and care of provided equipment. Additional DME Sales: Process sales of supplementary DME products to patients as needed. Inventory Maintenance: Pick up, troubleshoot, clean, and maintain inventory and equipment provided to patients. Adhere to strict policies and procedures to ensure compliance. Documentation and Patient Education: Deliver necessary documentation to patients and obtain required signatures. Provide patients with educational materials related to their prescribed equipment. PPA Form Review and Delivery: Collect, review, and request changes/documentation of Patient Purchase Agreement (PPA) forms from AMG clinic locations. Ensure accurate and organized submission to the administration team. Timely Documentation Submission: Deliver all required documentation to the administration team promptly, maintaining organization and legibility. On-Call Availability: Be available for on-call shifts to address patient needs and urgent requirements outside of normal business hours as assigned. Confidentiality and Privacy: Uphold a high level of integrity and confidentiality, fully following patient privacy guidelines (HIPAA). Versatile Support: Perform other relevant duties as assigned, contributing to the seamless functioning of patient care operations. Qualifications Qualifications: To succeed in this role, candidates must demonstrate the ability to fulfill essential duties and responsibilities accurately and efficiently. The following requirements represent the necessary knowledge, skills, and abilities: Bachelor's degree or higher in nursing or athletic training. Minimum 1 + year as an athletic trainer, nurse, orthotic fitter, and has a bachelor's degree or combination of experience and education. Intermediate skill level in computer software and telephone technologies. Proficiency in Microsoft Office suite (Word, Excel, Outlook, Teams). Possession and maintenance of a valid U.S. driver's license and current automobile insurance. Ability to drive within city and surrounding areas. Must be available for 7-day on-call rotation. Must not be excluded and maintain non-exclusion from working with government programs per OIG list. Ability to deliver superior customer service to the satisfaction of patients and healthcare professionals for guaranteed positive outcomes and impacts on future sales. Self-motivation, enthusiasm, personability, and customer service orientation. Excellent oral and written communication skills. Proficient communication, listening, and conflict resolution skills. Ability to work both individually and as part of a team. Demonstrated ability to handle multiple functions and maintain strong organizational skills. Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made for individuals with disabilities. Regularly required to stand, walk, talk, see, and hear. Frequently required to move, sit, stand, and walk; use hands and fingers; reach with hands and arms; stoop, kneel, crouch, or crawl. Work environment includes warehouse and office settings, involving activities such as moving inventory and equipment, sitting, using phones, and operating computers. Must be capable of lifting and moving objects up to 50lbs. Regularly required to drive within the city and surrounding area(s) daily. May be exposed to adverse weather conditions while working and driving. Works in office, warehouse, medical, and home environments. Benefits: Medical, Dental, and Vision Benefits. Flexible Spending Account (FSA). Direct Primary Care benefits. Short- and long-term disability options. Voluntary Life benefits. 401(k) with company matching. Paid Holidays and Competitive Time Off. AAA Membership. Access to Telemedicine Clinic. Access to Employer Assistance Programs. Work Location: In-person. Job Type: Full-time. Pay: $14.00 - $18.00 per hour. Hours: Monday through Friday, 8:00 am to 5:00 pm. Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it.

Job Details IHS OCAO - Oklahoma City, OK Full TimeDescription JOB SUMMARY: Provide general clerical support including a variety of word processing assignments for the Oklahoma City Area Office's Office of Environmental Health and Engineering and Purchase and Referred Care Divisions. PRIMARY DUTIES: Physically located at the front receptionist desk, at the entrance of the Oklahoma City Area Office. Responsible to answer the telephone and receiving visitors who call to discuss business and obtain general information, providing routine information such as names and location of personnel, room numbers, telephone extension, etc. Direct individual or transfers calls to proper person or office. Accomplish the word processing of a variety of materials such as memoranda, letter reports and forms; utilize word processors or personal computers to type from handwritten or typed material or from voice recording material for spelling, grammatical construction, paragraphing, punctuation, style and clarity. Type material in final form unless a draft is requested. Terminology includes commonly used or limited technical terminology peculiar to the employing organization. May be required to file a variety of materials, e.g., correspondence, directives, medical records, reports, etc. according to an authorized filing system, for function to which assigned. Maintains master index in current status, establishing new folders as necessary to identify material to the appropriate subject heading. Upon receipt of new or revised publications, inserts additions and/or withdraws rescinded material. Screens files according to procedures, established for records dispositions, and prepares materials for destruction in accordance with the current regulations. Searches files and extracts information for use in the preparation of staff studies, briefings correspondence, reports, project material and for use in the formation of policies and procedures pertaining to the specific activity. Shall receive incoming mail, enters pertinent data to log, identifying material by date of receipt, origin, subject, suspense date and other necessary facts. Sends material to the individual responsible for reply. EDUCATION/CERTIFICATION: Background check required. SECURITY CLEARANCE: Public Trust Qualifications ABOUT US: At MCSG Technologies, we believe the path to success begins by empowering our employees to do what is best for our customers. This helps create value for our customers and business partners through efficiencies and cost-effective relationships that are built on trust, while delivering on-time and within budget. Our company ethos is simple Empowered to serve our customers, our communities, our colleagues. If you would like to learn more, please visit our website at **************** or find us on Glassdoor. BENEFITS OFFERED: Medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, EAP, parental leave, paid time off, holidays and more. Learn more about MCSG Technologies benefits: https://****************/benefits/. COLORADO'S EQUAL PAY ACT: In compliance with Colorados Equal Pay for Equal Work Act; MCSG Technologies considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills. EOE STATEMENT: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability status, protected veteran status or any other characteristic protected by law. EXECUTIVE ORDER 14042 ENSURING ADEQUATE COVID-10 SAFETY PROTOCOLS: The United States government may require that all employees, plus all contract employees performing services on behalf of the federal government, be fully vaccinated against COVID-19. In accordance with EO 14042, MCSG Technologies may require that all employees with MCSG Technologies be fully vaccinated against COVID-19.

Job Details OK01 - Lakeside - Oklahoma City, OK FT1 $19.00 - $21.00 HourlyDescription Oral & Maxillofacial Associates 3100 W. Britton Road, Suite A, Oklahoma City, Oklahoma 73120 We are seeking a dynamic and dedicated Front Desk Office Coordinator to join our top-tier Oral Surgery Practice. This is a rare opportunity to become an integral part of our successful team, where exceptional patient care is our primary focus. Our rewarding environment is perfect for high-performing team members looking to make a meaningful impact on patient experiences and practice efficiency. PRINCIPAL RESPONSIBILITIES AND DUTIES Patient Interaction: Expertly answer the phone, assist patients in scheduling appointments, and create patient accounts. Administrative Support: Check patients in, post payments, and convert treatment plans with accuracy and efficiency. Surgery Coordination: Assist with scheduling surgeries and ensure all necessary preparations are made. Team Collaboration: Work closely with other professionals to form a highly effective team, handling administrative tasks seamlessly. Versatility and Adaptability: Embrace a wide range of responsibilities and opportunities for learning and growth within the practice. MINIMUM QUALIFICATIONS Patient-Centric Attitude: Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency. Positive Impact: Positively influence patients, coworkers, referring offices, and the practice as a whole. Educational Background: Completion of high school or equivalent is required. Experience Preferred: Previous oral surgery, dental, or medical experience is preferred. Administrative Skills: Proven administrative experience with a track record of growth or improvement within previous positions. Multitasking Ability: Demonstrated ability to multitask and be a self-starter in a fast-paced environment. Customer Service Expertise: Experienced with customer service techniques, ensuring a superior patient experience. Communication Skills: Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members. Adaptability: Willingness to take on other duties as assigned and adapt to the evolving needs of the practice. ABOUT US ORAL SURGERY MANAGEMENT By joining US Oral Surgery Management (USOSM), you become part of a dynamic and forward-thinking organization made up of best-in-class Oral and Maxillofacial practices. Together, we have the POWER to achieve more, by creating a positive impact on the communities we serve and reinforcing our position as a top leader in the industry. We believe in the POWER of teamwork, where every member contributes to our collective success. Whether you're in clinical operations, administration, support services, etc., your role is crucial to achieving our shared mission: fueling innovation and clinical excellence, while driving worthwhile outcomes for our practices. Our POWER Values form the foundation of our ability to deliver exceptional healthcare experiences and achieve sustainable growth. Passion for Patient Care Outstanding Results Winning Attitude Embracing Continuous Improvement Respect for Self and Others Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. the work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

divdivdivdiv div class="fr-view"p id="is Pasted" style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:"Calibri",sans-serif;'strongspan style="font-size:13px;"Summary/span/strong/pp style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:"Calibri",sans-serif;'span style="font-size:13px;"Patient Financial Services Coordinator serves as the primary liaison between financial services and patients. Primary responsibilities include presenting and explaining financial arrangements to patients, ensuring correct information is received. The Coordinator will work with the pre-certification team to determine insurance benefit and patient responsibility for services rendered. This position is dedicated to providing assistance to patients with meeting their financial obligations, providing education regarding co-pays, co-insurance, deductibles and related matters. Assists team in resolving issues regarding practice management, clinical applications and patient satisfaction. The Patient Financial Services Coordinator requires expert subject matter knowledge of payer and institute guidelines, as well as billing and collections functions. The Coordinator will serve as a core member of the Institute training team. This position may be dedicated to a specific service area and/or may service multiple providers./span/pp style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:"Calibri",sans-serif;'span style="font-size:13px;" /span/pp style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:"Calibri",sans-serif;'strongspan style="font-size:13px;"Education Requirements/span/strong/pp style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:"Calibri",sans-serif;'span style="font-size:13px;"High school diploma or equivalent is required. /span/pp style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:"Calibri",sans-serif;'span style="font-size:13px;"Bachelor's degree preferred but not required, 5 years work-related experience acceptable./span/pp style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:"Calibri",sans-serif;'span style="font-size:13px;" /span/pp style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:"Calibri",sans-serif;'strongspan style="font-size:13px;"Experience/span/strong/pul style="list-style-type: disc;margin-left:0in;"lispan style="font-size:13px;"A minimum of 5 years medical office experience to include basic knowledge of health insurance plans including Medicare and Medicaid/span/lilispan style="font-size:13px;"Experience in healthcare revenue cycle a must/span/lilispan style="font-size:13px;"Experience in large, complex organization or corporate structured environment./span/lilispan style="font-size:13px;"Experience in team motivation and strong customer service orientation./span/lilispan style="font-size:13px;"Experience creating and leading communications with physicians and leadership to ensure collaboration, efficiency, and service excellence/span/li/ulp style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:"Calibri",sans-serif;'strongspan style="font-size:13px;" /span/strong/pp style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:"Calibri",sans-serif;'strongspan style="font-size:13px;"Essential Functions /span/strong/pul style="list-style-type: disc;margin-left:0in;"lispan style="font-size:13px;"Serves the primary liaison for patient access activities including registration, insurance verification, patient check out, upfront collections, billing and medical records and provides administrative assistance to business office team./span/lilispan style="font-size:13px;"Primary liaison for Institute Patient Balance Collection and/or Bad Debt Collection vendor services /span/lilispan style="font-size:13px;"Evaluates documentation to ensure that appropriate and accurate information is maintained for claim adjudication and patient balances. /span/lilispan style="font-size:13px;"Offers payment alternatives and financial counseling as needed. Assists patients in completion of required paperwork and compliance forms. /span/lilispan style="font-size:13px;"Remains current on specific changes and requirements related to various insurance carriers. /span/lilispan style="font-size:13px;"Promotes Institute mission through contacts with patients, providers and general public. /span/lilispan style="font-size:13px;"Contributes to the benefit of the Institute by developing methods and procedures which may lead to reduction in costs and improve efficiency. /span/lilispan style="font-size:13px;"Demonstrates awareness of and responds to customer needs in a continuing effort to improve quality of service. Maintains a calm and professional demeanor at all times when talking with patients, visitors and staff. /span/lilispan style="font-size:13px;"Maintains patient confidentiality and dignity at all times in accordance with HIPAA guidelines. /span/lilispan style="font-size:13px;"Displays willingness and flexibility in learning new functions, achieving integration and teamwork necessary to maintain highest level of patient and provider satisfaction/span/lilispan style="font-size:13px;"Participates in activities to improve departmental and organizational performance. /span/lilispan style="font-size:13px;"Handles escalated/complex patient issues in accordance with Institute policies and procedures. /span/lilispan style="font-size:13px;"Monitors and communicates trends and issues that may affect provider/patient satisfaction. /span/li/ulp style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:"Calibri",sans-serif;'br//pp style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:"Calibri",sans-serif;margin-left:.5in;'span style="font-size:13px;" /span/pp style='margin:0in;margin-bottom:.0001pt;font-size:15px;font-family:"Calibri",sans-serif;'span style="font-size:13px;"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law./span/p/div/div/div/div /div

Job DescriptionSSM Health Dermatology is looking for an awesome Patient Scheduling Representative I to join our growing team! Dermatology Employment, LLC is a rapidly growing SSM Health affiliated clinic. Our clinics offer care to patients with diseases of the hair, skin and nails. Our clinics offer a wide range of services including on-site MOHS skin cancer surgeries, cosmetic procedures, and phototherapy in addition to the treatment and maintenance of common dermatological conditions. We offer great starting pay, excellent benefits, 401K matching and many unique perks for our employees! Our mission: We strive as a team for excellence in providing the most comprehensive, patient-centered dermatology care. Our values: Dedication, Ethical, Respect & Mission-minded Overview: Under the direct supervision of leadership, the Client Account Representative is responsible for scheduling appointments for all SSM Health Dermatology locations as well as sending messages to clinical staff and provide support for patient check-in as needed. Qualifications: 1-2 years of medical office experience. Valid driver’s license and auto insurance. Job Duties: Interview patients and/or families to ensure collection of all registration information, including the proper screening of uninsured patients. Updates and records patient insurance information. Respond and send clinical messages via Epic. Clarify appointment details with patient. Correct errors in registration error WQ. Maintain individual Epic in-basket. Cash management, process insurance updates and conduct patient check in/out. Collect self-pay balances, post professional charges, reconcile charges and batches at end of clinic, balance cash collections, and reconcile cash discrepancies. Assist patients with any registration-related questions or processes. Assist patients needing additional assistance and utilization of handicapped access, identify patients needing wheel-chair assistance and coordinate with Medical Assistants. Report any patient-involved incidents or near-misses for quality care improvement. Drive to satellite clinics as assigned. Education: Minimum High School Diploma or GED Essential Physical Requirements: Sitting Typing Lifting up to 25 pounds Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Medical specialties: Dermatology Schedule: Monday to Friday Work setting: Clinic In-person Work Location: In person

Looking for Flexibility with Purpose? Join Us as a PRN Patient Care Coordinator in the Oklahoma City Area! If you're someone who thrives on meaningful interactions, radiates warmth, and keeps things running smoothly behind the scenes, this flexible, as-needed position might be a perfect fit. As a PRN Patient Care Coordinator, you'll support our Western Oklahoma clinics by stepping in when coverage is needed-whether that's helping out during staff vacations, busy seasons, or special projects. You'll be the welcoming face and helpful hand that ensures our patients feel cared for and our clinics operate seamlessly. What You'll Do: Be the first point of contact: Greet patients, manage appointments, verify insurance, collect payments, and answer incoming calls. Keep us running smoothly: Prepare treatment areas, manage supplies, and provide support to our therapy teams. Communicate with care: Follow up with patients and coordinate with referring physicians to ensure top-quality service and continuity of care. Represent our values: Deliver an experience that reflects our commitment to helping patients live life to the fullest. Who You Are: A clear, friendly communicator-both in person and over the phone. Detail-oriented and highly organized, even when things get busy. Tech-comfortable: You're confident using phones, computers, scanners, and scheduling systems. Flexible and dependable: You're available to work when needed and ready to adapt to different clinic locations and team dynamics. This is a PRN (as-needed) position based in our Oklahoma City area clinics (Yukon and North Oklahoma City). It's ideal for someone who values flexibility, variety, and meaningful connection in their work.

About Us HIGHLIGHTS SHIFT: DAYS (7a-7p) JOB TYPE: PRN FACILITY TYPE: 16 bed Small-Format Hospital (8 ER, 8 Inpatient) PERKS: Night/Weekend shift differentials, 401K MATCH (100% vested day ONE!), Paid Referrals! We are Emerus, the leader in small-format hospitals. We partner with respected and like-minded health systems who share our mission: To provide the care patients need, in the neighborhoods they live, by teams they trust. Our growing number of amazing partners includes Allegheny Health Network, Ascension, Baptist Health System, Baylor Scott & White Health, ChristianaCare, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS Health, MultiCare and WellSpan. Our innovative hospitals are fully accredited and provide highly individualized care. Emerus' commitment to patient care extends far beyond the confines of societal norms. We believe that every individual who walks through our doors deserves compassionate, comprehensive care, regardless of their background, identity, or circumstances. We are committed to fostering a work environment focused on teamwork that celebrates diversity, promotes equity and ensures equal access to information, development and opportunity for all of our Healthcare Pros. Position Overview The purpose of this position is to serve as a liaison between patient/family, payers, Patient Financial Services, and other health care team members. You'll be asked to facilitate patient tracking and billing by obtaining/verifying accurate and complete demographic information, financially securing, and collecting out-of-pocket responsibility from guarantors to maximize hospital reimbursement. Essential Job Functions Maintain compliance with EMTALA, DNV, HIPAA and all other hospital and government regulations applicable to the Admissions settings and in handling of Medical Records Provide excellent customer service at all times by effectively meeting customer needs, understanding who the customers are, and building quality relationships The Patient Access Specialist plays a role in protecting patient safety by ensuring each patient is properly identified and triaged when they arrive to the hospital Answer telephone in a professional and courteous manner, record messages and communicate to appropriate medical staff Provide and obtain signatures on required forms and consents Obtain, verify, and enter complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle Verify insurance benefits for all plans associated with patient, confirming the correct payor and plan is entered into the patient accounting system Obtain insurance authorizations as required by individual insurance plans where applicable Maximize the efficiency and accuracy of the collection process by pursuing collections at the time of service in a customer service-oriented fashion Scan all registration and clinical documentation into the system and maintain all medical records Assist with coordinating the transfer of patients to other hospitals when necessary Respond to medical record requests from patients, physicians and hospitals Maintain cash drawer according to policies Maintain log of all patients, payments received, transfers and hospital admissions Maintain visitor/vendor log Other Job Functions Maintain a clean working environment for the facility. This includes the front desk, restroom, waiting room, break area and patient rooms when assistance is needed by medical staff Receive deliveries including mail from various carriers and forward to appropriate departments as needed Notify appropriate contact of any malfunctioning equipment or maintenance needs Attend staff meetings or other company sponsored or mandated meetings as required Assist medical staff as needed Perform additional duties as assigned Basic Qualifications High School Diploma or GED, required 2 years of patient registration and insurance verification experience in a health care setting, preferred Emergency Department registration experience, strongly preferred Knowledge of various insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors, required. Basic understanding of medical terminology Excellent customer service Working knowledge of MS Office (MS Word, Excel and Outlook), strongly preferred. Position requires fluency in English; written and oral communication Fluency in both English & Spanish is a requirement in the El Paso Market We can recommend jobs specifically for you! Click here to get started.

Front Office Assistant We are looking for a Front Office Assistant to assist our front office team in managing our reception area. You will act as the ‘face' of our company and ensure visitors receive a heartwarming welcome to The Restoration Station. You will coordinate all front desk activities; including greeting customers when they arrive at our shop, gathering and documenting customer information for new estimates, handling intake of new items, as well as making and answering phone calls, scheduling pick up and delivery, and assisting customer's in our fabric showroom. As a front office assistant and team member, you should combine a pleasant personality with a dynamic professional attitude. Our ideal candidate is very reliable, eager to learn, has a solid customer service approach, and can deal efficiently with all customer inquiries, updates, etc. This person should be dependable, growth-minded, and detail-oriented. Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers. Responsibilities Ensure the front desk is tidy and has all necessary stationery and material (e.g. pens, forms, and informative leaflets) Answer customer calls and provide them with the necessary requested information Schedule pick-up and deliveries of customer items. Ensure timely and accurate customer service Handle inquiries, complaints, and specific customer requests Assist in marketing and sales efforts Assist in Accounts Payable Order, and coordinate client fabric and parts purchases Keep customer records updated and establish clear communication with each customer Adhere to the attendance and general company policies and security requirements Skills Detail Oriented Proven work experience as a front office or administrative assistant or team member Hands-on experience with office machines (e.g. fax machines and printers) Thorough knowledge of customer service, office management, and basic bookkeeping procedures Preferably has an interest in furniture/interior design Proficiency in English (oral and written) Solid knowledge of MS Office, particularly Excel and Word Experience working with APPLE/MAC computers Excellent communication and people skills Good organizational and multitasking abilities Problem-solving skills High School diploma; additional certification is a plus' 'This Company Describes Its Culture as: * Aggressive -- competitive and growth-oriented Outcome-oriented -- results-focused with a strong performance culture COVID-19 Precaution(s): Personal protective equipment provided or required Sanitizing, disinfecting, or cleaning procedures in place

Join Our Team at Oklahoma Heart Hospital (OHH) ONE TEAM. ALL HEART. At OHH, we believe that patient care is truly at the heart of everything we do. Our dedicated team members are involved in every step of our patients' journeys, bringing hope, compassion, and healing to both patients and their families. Together with our physicians and caregivers, we're shaping the future of heart care in Oklahoma by serving the state and leading the nation. Why You'll Love Working Here: * Comprehensive Benefits: * Medical, Dental, and Vision coverage * 401(k) plan with employer match * Long-term and short-term disability * Employee Assistance Programs (EAP) * Paid Time Off (PTO) * Extended Medical Benefits (EMB) * Opportunities for continuing education and professional growth Please note that benefits may vary by position, and some roles (like PRN, Flex, Float, etc.) may have exclusions. For eligible positions, benefits start on your first day! We can't wait for you to join our heart-centered team! Responsibilities The Patient Access Specialist I will answer and process all telephone calls at the console; monitor all alarms, security systems and execute disaster and emergency protocols; update manuals, call lists and directories; and train new personnel. Makes decisions concerning notification of administrative personnel, staff and employees in response to situations, which pertain to health, safety and business interest of the hospital. Completes the registration of patients at bedside and/or at the registration areas assuring appropriate departmental policies and procedures are followed. Interacts with patients, family, physicians, nurses, managers and other staff; and handles confidential patient information. Performs all work with accord to the mission, vision and values of Oklahoma Heart Hospital. Qualifications Education: High school graduate or equivalent required. Experience: One (1) to three (3) years of clerical experience required, preferably in a medical setting. Previous PBX experience preferred. Working Knowledge: Windows based operating systems preferred. Professional verbal and written communication skills. Medical terminology and medical insurance knowledge preferred. Every team member at OHH plays an integral role in our patients' experience. They are the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care. Learn more about diversity at Oklahoma Heart Hospital. As part of our team, you are empowered to work collaboratively with our physicians and other caregivers, and play an integral role in setting the standard for excellence in patient care. Every team member at OHH plays an integral role in our patients' experience. They are the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.

Job Description Title: Receptionist Job Category: Triad Complete Healthcare Position Type: Full-Time Compensation: Competitive Wages Triad Complete Healthcare is looking for a courteous, professional, and detail-oriented person(s) to work as a Medical Receptionist in the Women’s Health clinic. This role is essential in the daily operations and management of front office duties, and optimal candidates possess a patient-oriented attitude. At Triad you will find a very comfortable and supportive work environment. Take it from our own team, they would be happy to tell you what it means to them to be a part of Triad Complete Healthcare! This position offers: Full benefits package Very competitive pay PTO Paid holidays Role Description Serves as a front-line ambassador for the clinic. Responsible for providing support services to patients, families, and providers in a professional and courteous manner. Roles and Responsibilities Greets patients and visitors in courteous and friendly manner, always understanding and professional in contacts with patients, visitors, employees, and medical staff. Responds appropriately to all calls and takes correct action to arrange appointment and referrals, accurately completing all scheduling and encounter fields. Performs all patient intake functions with accurate demographic and note entry into the patient system. Scan insurance cards, validates, insurance eligibility and identifies benefit related to each scheduled visit, making sure the information entered is up to date and accurate. Is alert to insurance coverage issues and communicates appropriately with patients, and provider. Performs prior authorizations tasks promptly with payers to ensure patient test and procedures are covered. Keep physicians and all appropriate team members informed of insurance authorization delays or non-coverage. Maintains an organized work environment; consistently prioritizes work assignments and facilitates timely response to tasks. Utilizes time between patients to review all forms and data entered for completeness and accuracy. Accurately accounts for daily cash and payment entries. Performs daily balancing and creates deposit functions. Held accountable for posted transactions. Acts as a liaison between patients, staff, and physicians while communicating effectively with all parties. Handles confidential information appropriately. Qualifications High School graduate or equivalent; associates degree or higher preferred. Ability to communicate professionally and effectively, both verbally and in writing. Previous medical clinic experience or background in general office work preferred. Demonstrates excellent customer service skills. Ability to receive, comprehend, and follow verbal and written instructions. Ability to understand insurance benefits and perform basic mathematical tasks. Knowledge of medical terminology. Understand the ethics of confidentiality and HIPPA regulatory requirements. Ability to type at least 40WPM. Preferred Skills Communication Skills: To communicate with patients and colleagues, need excellent listening, speaking and interpersonal skills. Must be able to understand patient needs, clearly communicate instructions, and build and maintain a trusting relationship Critical Thinking: Ability to assess patient needs, prioritize tasks, and make informed decisions to ensure optimal patient outcomes. Compassion: Must be able to sympathize with sick and worried patients and their families Proficient in basic computer skills. Powered by JazzHR O0gdOdrGv3

Title: Receptionist Job Category: Triad Complete Healthcare Position Type: Full-Time Compensation: Competitive Wages Triad Complete Healthcare is looking for a courteous, professional, and detail-oriented person(s) to work as a Medical Receptionist in the Women's Health clinic. This role is essential in the daily operations and management of front office duties, and optimal candidates possess a patient-oriented attitude. At Triad you will find a very comfortable and supportive work environment. Take it from our own team, they would be happy to tell you what it means to them to be a part of Triad Complete Healthcare! This position offers: Full benefits package Very competitive pay PTO Paid holidays Role Description Serves as a front-line ambassador for the clinic. Responsible for providing support services to patients, families, and providers in a professional and courteous manner. Roles and Responsibilities Greets patients and visitors in courteous and friendly manner, always understanding and professional in contacts with patients, visitors, employees, and medical staff. Responds appropriately to all calls and takes correct action to arrange appointment and referrals, accurately completing all scheduling and encounter fields. Performs all patient intake functions with accurate demographic and note entry into the patient system. Scan insurance cards, validates, insurance eligibility and identifies benefit related to each scheduled visit, making sure the information entered is up to date and accurate. Is alert to insurance coverage issues and communicates appropriately with patients, and provider. Performs prior authorizations tasks promptly with payers to ensure patient test and procedures are covered. Keep physicians and all appropriate team members informed of insurance authorization delays or non-coverage. Maintains an organized work environment; consistently prioritizes work assignments and facilitates timely response to tasks. Utilizes time between patients to review all forms and data entered for completeness and accuracy. Accurately accounts for daily cash and payment entries. Performs daily balancing and creates deposit functions. Held accountable for posted transactions. Acts as a liaison between patients, staff, and physicians while communicating effectively with all parties. Handles confidential information appropriately. Qualifications High School graduate or equivalent; associates degree or higher preferred. Ability to communicate professionally and effectively, both verbally and in writing. Previous medical clinic experience or background in general office work preferred. Demonstrates excellent customer service skills. Ability to receive, comprehend, and follow verbal and written instructions. Ability to understand insurance benefits and perform basic mathematical tasks. Knowledge of medical terminology. Understand the ethics of confidentiality and HIPPA regulatory requirements. Ability to type at least 40WPM. Preferred Skills Communication Skills: To communicate with patients and colleagues, need excellent listening, speaking and interpersonal skills. Must be able to understand patient needs, clearly communicate instructions, and build and maintain a trusting relationship Critical Thinking: Ability to assess patient needs, prioritize tasks, and make informed decisions to ensure optimal patient outcomes. Compassion: Must be able to sympathize with sick and worried patients and their families Proficient in basic computer skills.

div class="job-preview-details" divpstrong /strong/pp The Registration Clerk is responsible for all registration of patients. It is essential that you process patients in a timely and effective manner. First point of customer contact for general inquiries like pricing, products, scheduling etc. Receives information, Interviews and Admits patients for testing, hospitalization, and procedures. Responsible for collection of patient information and signatures needed to treat. Builds and maintains a business relationship with patients by providing prompt and accurate service to promote customer loyalty. Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires. /ppbr//ppstrong ESSENTIAL FUNCTIONS AND RESPONSIBILITIES/strong/pulli To perform this job successfully, an individual must be able to perform each key function satisfactorily./lili Each category will be assessed on performance measurements of appropriateness, efficiency, effectiveness, and timeliness. /lili Reasonable accommodations may be made to enable individuals with disabilities to perform the key functions./li/ulpstrong Job Functions/strong/pp1) Enters all patient information into computer. /pp2) Schedules all appointments for the Clinic./pp3) Verifies insurance the time of visit./pp4) Collects all fees due or owed at the time of visit. /pp5) Post patient discounts./pp6) Monitors the status of patient accounts for accuracy. Follows up to resolve discrepancies prior to final billing. /pp7) Serves as liaison with other hospital departments concerning patient account issues. /pp8) Responds to questions about patient accounts. /pp9) Performs cashiering functions and reconciles cash at the end of day./pp10) Assist nursing with inpatient/ER registration when necessary./pp11) Acts as receptionist for outpatient services and assists in scheduling patients when necessary. /pp12) Answers the telephone and directs calls to the correct department in a courteous manner. /pp13) Returns phone calls in a timely manner./pp14) Adheres to attendance and dependability standards and uses Hospital time conscientiously. /pp15) Promotes and maintains a positive image of department and hospital. Adheres to Dress Code./pp16) Ensures that the lobby area is maintained in a professional manner which promotes a positive image for the hospital and what it represents. /pp17) Knowledgeable of basic accounting principles department policies and procedures. /pp18) Upholds patient bill of rights. Adapts to changing environment: e.g. staffing patterns, assignments, etc. /pp19) Performs other associated duties as directed by the RHCM./ppbr//ppbr//ppstrong ADDITIONAL RESPONSIBILITIES/strong/pulli Seek out external resources through conferences, workshops, etc. as necessary. /lili Share professional knowledge with hospital staff, board members, and administrator./lili Comply with HIPAA regulatory requirements. /lili Adhere to the hospital's philosophy, mission, and policies and procedures./lili Support the hospital's goals and objectives, especially those relating to Quality Assurance / Performance/Improvement (QAPI)/li/ulpbr//p/div div class="job-listing-header"Requirements/div div data-bind="html: Job.Requirements"pstrong POSITION QUALIFICATIONS/strong/ppbr//ppstrong MINIMUM QUALIFICATIONS/strong/pulli Ability to project a professional Image./lili Must comprehend, and comply with company rules and policies/lili Must pass a mandatory criminal background test/lili1-2 years of hospital registration/admission experience preferred /lili Strong customer service skills. /lili Effective verbal and written communication skills, and strong presentation skills with ability to adjust accordingly for a variety of audiences. /lili Persons who have been found guilty by a court of law of abusing, neglecting, or mistreating individuals in a health care related setting are ineligible for employment in this position./li/ulpbr//ppstrong EDUCATION AND/OR EXPERIENCE /strong/pulli High school graduate or equivalent required. /lili CNA Certification in Oklahoma/lili Preferred 1-year exposure in a healthcare environment. /li/ulpbr//ppstrong LICENSURE/CERTIFICATION/strong/pulli BLS Certification /lili Certified Nursing Assistant Certification in the state of Oklahoma./li/ulpstrong LANGUAGE SKILLS/strong/pulli English is the primary language of the Hospital./lili Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or governmental regulations. /lili Ability to write reports, business correspondence, and policy/procedure manuals. /lili Ability to effectively present information and respond to questions from groups of board members, managers, physicians, clients, customers, employees, and the public. /li/ulpbr//ppstrong MATHEMATICAL SKILLS/strong/pulli Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals. /lili Ability to compute ratio, percent, rate, as well as the ability to create and interpret graphs. /li/ulpbr//ppstrong REASONING ABILITY /strong/pulli Ability to apply common sense understanding to carry out instruction furnished in written, oral, and/or diagram form. /lili Ability to define and solve problems, collect data, establish facts, and draw valid conclusions. /lili Ability to interpret an extensive variety of technical instructions in statistical or diagram form and deal with several abstract and concrete variables. /li/ulpbr//ppstrong INTERPERSONAL SKILLS/strong/pulli Demonstrates active listening techniques./lili Gains support through effective relationships./lili Treats others with dignity and respect; seeks feedback. /lili Demonstrates honesty and integrity at all times in care and use of patient and hospital property. /lili Demonstrates and understands the importance of and respect for the rights, dignity and individuality of each patient in all interactions. /lili Demonstrates respect for co-workers and responds to the needs of patients by complying with hospital policies. /li/ulpbr//ppstrong CONTINUING EDUCATION/strong/pulli Attend in-service training sessions, facility meetings, and continuing educational opportunities appropriate to responsibilities. /lili Attend continuing education required for maintenance of professional certification or licensure. /li/ulpbr//ppbr//p/div /div

Job Description Patient Financial Services Coordinator serves as the primary liaison between financial services and patients. Primary responsibilities include presenting and explaining financial arrangements to patients, ensuring correct information is received. The Coordinator will work with the pre-certification team to determine insurance benefit and patient responsibility for services rendered. This position is dedicated to providing assistance to patients with meeting their financial obligations, providing education regarding co-pays, co-insurance, deductibles and related matters. Assists team in resolving issues regarding practice management, clinical applications and patient satisfaction. The Patient Financial Services Coordinator requires expert subject matter knowledge of payer and institute guidelines, as well as billing and collections functions. The Coordinator will serve as a core member of the Institute training team. This position may be dedicated to a specific service area and/or may service multiple providers. Education Requirements High school diploma or equivalent is required. Bachelor’s degree preferred but not required, 5 years work-related experience acceptable. Experience A minimum of 5 years medical office experience to include basic knowledge of health insurance plans including Medicare and Medicaid Experience in healthcare revenue cycle a must Experience in large, complex organization or corporate structured environment. Experience in team motivation and strong customer service orientation. Experience creating and leading communications with physicians and leadership to ensure collaboration, efficiency, and service excellence Essential Functions Serves the primary liaison for patient access activities including registration, insurance verification, patient check out, upfront collections, billing and medical records and provides administrative assistance to business office team. Primary liaison for Institute Patient Balance Collection and/or Bad Debt Collection vendor services Evaluates documentation to ensure that appropriate and accurate information is maintained for claim adjudication and patient balances. Offers payment alternatives and financial counseling as needed. Assists patients in completion of required paperwork and compliance forms. Remains current on specific changes and requirements related to various insurance carriers. Promotes Institute mission through contacts with patients, providers and general public. Contributes to the benefit of the Institute by developing methods and procedures which may lead to reduction in costs and improve efficiency. Demonstrates awareness of and responds to customer needs in a continuing effort to improve quality of service. Maintains a calm and professional demeanor at all times when talking with patients, visitors and staff. Maintains patient confidentiality and dignity at all times in accordance with HIPAA guidelines. Displays willingness and flexibility in learning new functions, achieving integration and teamwork necessary to maintain highest level of patient and provider satisfaction Participates in activities to improve departmental and organizational performance. Handles escalated/complex patient issues in accordance with Institute policies and procedures. Monitors and communicates trends and issues that may affect provider/patient satisfaction. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.