Front Desk Coordinator Jobs in Olean, NY

Job Details Excelsior Orthopaedics Orchard Park NY - Orchard Park, NY Full Time High School $16.50 - $29.70 Hourly None DayDescription The Patient Service Representative (PSR) is the first point of contact for our patients entering the building. Our PSRs are responsible for ensuring our patient experience is truly one-of-a-kind; offering incredible customer service at all time. You will perform a wide variety of duties related to the reception and registration of patients. The position may require some evenings and Saturdays. Duties and Responsibilities Verify appointment and insurance information; enter registration information into Medent. Perform registration procedures for new and follow-up patients, obtaining all necessary demographic, insurance, and payment information; may explain insurance eligibility criteria and explain coverages to patient. Collect copays, balancing cash drawer, and logging weekly/monthly totals. Collect past due monies due to Excelsior. Verify insurance three days out from HealtheNet. Ensure insurance verification quota met daily. Remain flexible in work assignments as patient numbers vary and doctors schedules change often. Act as a liaison between the patient and the billing department regarding billing issues for patients. Pull registrations through the patient portal. Apply knowledge of medical terminology, specifically orthopedic terminology. Proficiency in EMR and practice management computer programs. Perform other duties as assigned. Qualifications Requirements and Qualifications Associates degree preferred; HS diploma or GED required. 2+ years medical office experience; patient registration experience desired. EMR experience required; MEDENT preferred. Physical Demands Manual and finger dexterity and eye-hand coordination to enter data and operate office equipment. Corrected vision and hearing within normal range to observe and communicate with patients, providers, and staff. Frequently remaining in a stationary position, often sitting for prolonged periods working on a computer, telephone, copy/fax machine, and other office equipment. Occasional standing and walking required. Occasional lifting and carrying items weighing up to 10 pounds. Benefits We offer a comprehensive benefits package that includes health (with employer contribution), dental, and vision insurance, employer paid base life, and other voluntary benefits*. Time off benefits include paid combined time off (CTO) and seven paid holidays, plus a floating holiday after one year of service. Retirement benefits include a 401(k) with company contribution and profit sharing after one year of service. Qualified team members become eligible to participate in medical benefits on the 1st of the month following date of hire, and retirement benefits after 90 days. We also provide professional development opportunities, flexible work schedules, wellness incentives, healthy vending options, and relaxed dress code on Fridays. Our community-focused culture encourages participation in local events, fundraisers, and causes chosen by our team. We are committed to providing our employees with the resources they need to thrive both personally and professionally. *Other voluntary benefits include Voluntary Short Term Disability, Long Term Disability, Critical Illness, Accident Insurance, Supplemental Life Insurance, and legal and identity protection and pet insurance. Who We Are Excelsior Orthopaedics is a multi-specialty orthopedic practice that has been providing comprehensive care since 2002. We have multiple locations throughout the Western New York region and a free-standing ambulatory surgery center, Buffalo Surgery Center. Excelsior Orthopaedics offers a suite of in-house services including general orthopaedic evaluation and treatment, podiatry, physical & occupational therapy, nutrition counseling, sports training, outreach athletic training, orthopaedic express care, imaging, durable medical equipment, and an outpatient total joint program. Buffalo Surgery Center provides surgical and procedural treatments for orthopaedic, pain and spine, podiatry, total joint replacement, and gastrointestinal patients. Our mission is to transform the lives of our patients by restoring function and enhancing quality of life. We are committed to innovative care that is driven by patient needs and supported by the most skilled, experienced team in Western New York. The pay range for this position is determined based on several factors, including the candidate's years of experience, qualifications, training, licenses, designations, and the overall market conditions. This job description does not state or imply that the duties and responsibilities listed are the only ones required of this position. Team members in this role will be required to perform other job-related duties at the discretion of the employer and may have additional duties assigned as necessary. Excelsior Orthopaedics and Buffalo Surgery Center are committed to the full inclusion of all applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

Provide general administrative and clerical support. Greet and welcome patients, clients, and other visitors with a friendly and positive demeanor. Answer telephone calls and take messages or forward calls. Check visitors in and direct or escort them to specific destinations; Inform other employees of visitors' arrivals and cancellations. Maintain visitor sign in log. Handle incoming and outgoing mail Schedule appointments and maintain meeting room bookings. Maintain and tidy the reception area. Perform other duties as assigned. Agree not to disclose resident's protected health information and promptly report suspected or known violations of such disclosure to the Administrator. Maintain the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information. Supervisory Requirements This position has no supervisor responsibilities Qualification Education and/or Experience Must possess, as a minimum, a high school diploma or GED. Previous administrative or receptionist experience preferred. Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers and employees. Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Certificates, Licenses, Registrations To perform this job successfully, an individual must have basic knowledge of Microsoft Suite products, clerical functions and multiline phone system. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 25 pounds. Prolonged use of a desktop or laptop computer. While performing the duties of this job, the employee is regularly required to sit, stand, walk, and talk, read or hear. Frequent use of all office related equipment to include; copier/scanner/fax, telephone, and calculator. No travel required Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is typically low to moderate. Additional Information Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

Job Description $18-22 hourly depending on experience INNS OF AURORA, LLC CORE VALUES: While our employees’ skill-sets vary greatly from position to position, our core set of values remain the same. As an Inns of Aurora, LLC employee, learning and exemplifying these characteristics is a key part to your success. All Inns of Aurora employees are expected to demonstrate the following characteristics as defined in the Inns of Aurora, LLC handbook: • Courage • Initiative • Dependability • Flexibility • Integrity • Judgment • Respect for others Position Purpose: Under the direction of the Director of Rooms, The Front Desk Attendant plays a crucial role in making our guests' stay memorable and hassle-free. As the first point of contact, they go above and beyond to provide exceptional assistance, both in person and over the phone. From handling guest room reservations, Spa bookings, activities bookings and restaurant bookings to addressing any questions or concerns, their commitment to service is truly remarkable. Not only do they demonstrate exceptional skills in guest interactions, but they also assume responsibility for maintaining seamless operations at our Inns. Furthermore, their professional demeanor cultivates a warm and inviting atmosphere, leaving a memorable impact on all our overnight guests, dining guests, attendees of events, and individuals passing through. Responsibilities/Duties/Functions/Tasks: This may involve accommodating overnight guests, dining guests, attendees of events, and individuals passing through. Responsibilities/duties/functions/tasks: Act as main resource of the IOA properties for guests at all times Engage in communication with guests through e-mail, telephone, and face-to-face interactions when needed Assist guests with making dining reservations Assist guests with booking programming activities. Escort guests to room and show them their amenities when checking in Provide tours to guests, if requested Check in and build strong connections with our valued guests. Maintain a professional and hospitable demeanor Oversee digital reservations and follow-up with any outstanding questions or action items Answer general inquiries Act as liaison to maintenance staff to ensure urgent requests are taken care of promptly and efficiently Provide assistance to guests in a compassionate and understanding manner in order to address any issues or concerns they may have. Check in with night auditor/outgoing clerk for pertinent information Review the front desk recaps and front desk log Tidy public spaces and polish, if necessary Collect payment, assign guest keys, sign registration cards and receipts with guests, and process all check out payments Count, record and reconcile the cash drawer and petty cash Maintain knowledge of current area events, activities, and hours of operation Maintain constant awareness of safety procedures and occupancy rates Attend weekly/monthly meetings Maintain a professional demeanor and follow the appropriate dress code, as outlined in the IOA handbook. Other duties, as assigned Requirements Qualifications: High school degree Experience with guest relations Ability to work independently Excellent written and verbal communication skills Proficiency in Microsoft Office programs and general computer literacy Ability to multi-task effectively under fast-paced working conditions Knowledge of high end operations and luxury properties and service Must demonstrate a professional demeanor and possess highly developed interpersonal skills Flexibility with hourly schedules, including weekend, holiday and evening availabilities Preferences: Specialized historical knowledge of the Cayuga County and Village of Aurora area Extensive knowledge of arts, culture, viniculture, agriculture, and history of the Finger Lakes and Inns Familiarity with IOA properties Experience working wit h Micros and StayNTouch Property Management System Benefits We are proud to offer outstanding benefits to all of our employees. Full-time employees, those working 30 hours per week or more on average, are offered competitive medical and dental benefits, as well as generous paid time off packages. Full-time and part-time employees are eligible to participate in our 401K program and supplementary benefits. We are particularly proud to offer all of our employees a highly competitive employee discount at all of our lodging and dining properties.

Overview At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N. A. , operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day. To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities. Responsibilities As a key member of the Loan Operations Department, the Flood and Escrow Coordinator is primarily responsible for overseeing the tracking and remittance of insurances and force placement of hazard and flood insurance for non-covered borrowers. This is a highly regulated area in loan operations and this role ensures compliance with regulatory requirements and internal policies and procedures. The Flood and Escrow Coordinator serves as the primary liaison with the third-party vendor responsible for managing associated documents and data related to property insurance. This highly visible position engages with internal departments such as Compliance, Risk, and Internal Audit, as well as with business partners responsible for loan origination. Essential Responsibilities: Lead the day-to-day operations of the hazard and flood insurance process, providing strategic oversight of vendor relationships and ensuring operational effectiveness Accountable for monitoring various reports, including but not limited to insurance exposures, force placement activities, and exception reporting Ensure vendor compliance and regularly update CBNA procedures to maintain strict adherence to the highly regulated servicing requirements of flood insurance management Serve as the subject matter expert for the unit, demonstrating a thorough understanding of all job functions within the area, performing tasks as needed, training team members, and identifying efficiencies and process improvement opportunities to enhance team performance Develop, maintain, and enhance comprehensive training materials to support the unit's functions Lead the training and development of new hires, providing guidance and regular performance feedback to the Unit Supervisor, especially within the first 90 days Maintain proficient knowledge of, and demonstrate ongoing compliance with, all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures, and internal controls, and meet all job-specific training requirements in a timely fashion Provide assistance and/or training to other Loan Operations staff, as necessary Cooperate with employees within the department and other departments to provide quality service, solve problems and achieve goals across the company Ancillary Duties: As an integral member of the Loan Operations Department, this position is also responsible to provide assistance wherever necessary to help the Loan Operations Department and the Bank in achieving their annual goals. Qualifications Education, Training and Requirements: Associate's degree or equivalent work experience in related field required Bachelor's degree preferred All applicants must be 18 years of age or older Skills: Exceptional attention to detail with strong organizational and analytical capabilities Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment Superior written and verbal communication skills Proficiency in Microsoft Excel and Word, with the ability to create and manipulate data Strong problem-solving skills with the capacity to research and resolve complex issues independently Demonstrated leadership and collaboration skills in a project-based setting, fostering a positive and productive team environment Must be able to consistently demonstrate company core values: integrity, teamwork, excellence, and humility Experience: Preference for candidates with at least five (5) years of experience in banking or significant knowledge of hazard and flood insurance products, regulations, and servicing requirements Other Job Information Location: Olean Operations Center, Olean NY Hours: 40 hours/week Monday-Friday 8:00-5:00 Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on! Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus. The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law. The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department. Minimum USD $23. 30/Hr. Maximum USD $35. 07/Hr.

Job Description Dent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and well-being. By remaining dedicated to these values and the overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a variety of benefits: Work-Life Balance (no overnight shifts) Medical, Dental & Vision Plans Life Insurance 401(k) Retirement Plan Critical Illness, Accident, & Legal Plans Wellness Program Learning & Development Opportunities Paid Time Off Paid Holidays Free Onsite Parking at All Locations Working Schedule: Mon-Thu 10:30am-7:30pm, Part-Time Location: Orchard Park Position Summary: Contributes to the care of patients by verifying demographics and personal patient information. Provides direct assistance to patients, vendors, job applicants and other visitors in the reception area of Dent’s Clinical Offices. Responsibilities of Position: Verifies patient demographics including name, address, date-of-birth, phone number, primary and referring physician and current insurance, and obtains patient consent to treat to ensure accurate billing. Assists patients with various Dent forms, and obtains insurance waiver signatures as necessary. Performs a variety of duties involved in greeting and directing patients, their families, vendors, pharmaceutical representatives, and other Dent business associates. Provides information to patients and their families on such matters as services, charges and routine treatment procedures. Checks insurance to make sure it is eligible for the specific appointment and lists the correct benefits. Processes appropriate forms, and copies insurance card information, checking for current referrals, to ensure accurate billing and medical record information. Receive payments on patient accounts; compares cash receipts and payments in balancing daily receipts, logging and securing payments according to policy set forth by Dent. Maintains accurate billing information for each patient account, and transferring referrals and waivers to Dent Billing office daily. Assists in compilation of data for regular and special reports as requested by Team Leader or other personnel. Represents Dent by displaying a respectful and caring manner with patients and their families. Answers telephone, takes messages, transfers calls and provides information to other Dent departments upon request. Problem solves and utilizes resources to obtain patient information when patient is unable to communicate, seeking assistance as needed. Demonstrates the ability to accept responsibility for appropriate conduct within the office setting and with other department associates by interacting calmly, respectfully and in a friendly manner with other representatives of services at Dent. Functions as a member of the health care team related to patient care by interaction and cooperation with physicians and other health care professionals. Routes patient records and specimens to assigned locations as needed, orders patient record details as needed. Refers patients to proper clinical resources for health care questions and to proper personnel for Dent policies such as billing and or financial support. Maintains strict confidentiality of patient information. Completes clerical duties in a time efficient manner as set forth by the Team Leader. Reports errors or problems so that appropriate action may be taken for patient care. Performs other duties as assigned or requested by supervisor or department manager. Skills & Experience Necessary: Ability to maintain strict confidentiality. Some working knowledge of medical terminology. Planning, organizational, and problem solving skills. Ability to work independently or within a team environment. Working knowledge of general office equipment including multi-line phone, computer, copier, calculator and fax machines. Effective verbal communication, interpersonal and telephone skills. Willing and able to work infrequent overtime as required to meet operational needs and perform all duties. Flexible availability for departmental meetings. Required Education: High School Diploma or GED. Working Conditions: Minimal/moderate physical effort Prolonged periods of sitting with some bending, squatting, reach above shoulder level, crouching, kneeling, and push/pull Regular fine hand manipulation Associated health risks related to patient exposure including body fluids Requires some lifting usually not in excess of 5-15 pounds AAP/EEO Statement Dent Neurologic Institute is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Dent prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital or family status, military service or status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Description At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. Just as our employees are committed to helping our customers manage their finances, we’re committed to our employees. After all, they make it happen for our customers every day. To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities. Responsibilities As a key member of the Loan Operations Department, the Flood and Escrow Coordinator is primarily responsible for overseeing the tracking and remittance of insurances and force placement of hazard and flood insurance for non-covered borrowers. This is a highly regulated area in loan operations and this role ensures compliance with regulatory requirements and internal policies and procedures. The Flood and Escrow Coordinator serves as the primary liaison with the third-party vendor responsible for managing associated documents and data related to property insurance. This highly visible position engages with internal departments such as Compliance, Risk, and Internal Audit, as well as with business partners responsible for loan origination. Essential Responsibilities: Lead the day-to-day operations of the hazard and flood insurance process, providing strategic oversight of vendor relationships and ensuring operational effectiveness Accountable for monitoring various reports, including but not limited to insurance exposures, force placement activities, and exception reporting Ensure vendor compliance and regularly update CBNA procedures to maintain strict adherence to the highly regulated servicing requirements of flood insurance management Serve as the subject matter expert for the unit, demonstrating a thorough understanding of all job functions within the area, performing tasks as needed, training team members, and identifying efficiencies and process improvement opportunities to enhance team performance Develop, maintain, and enhance comprehensive training materials to support the unit’s functions Lead the training and development of new hires, providing guidance and regular performance feedback to the Unit Supervisor, especially within the first 90 days Maintain proficient knowledge of, and demonstrate ongoing compliance with, all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures, and internal controls, and meet all job-specific training requirements in a timely fashion Provide assistance and/or training to other Loan Operations staff, as necessary Cooperate with employees within the department and other departments to provide quality service, solve problems and achieve goals across the company Ancillary Duties: As an integral member of the Loan Operations Department, this position is also responsible to provide assistance wherever necessary to help the Loan Operations Department and the Bank in achieving their annual goals. Qualifications Education, Training and Requirements: Associate’s degree or equivalent work experience in related field required Bachelor’s degree preferred All applicants must be 18 years of age or older Skills: Exceptional attention to detail with strong organizational and analytical capabilities Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment Superior written and verbal communication skills Proficiency in Microsoft Excel and Word, with the ability to create and manipulate data Strong problem-solving skills with the capacity to research and resolve complex issues independently Demonstrated leadership and collaboration skills in a project-based setting, fostering a positive and productive team environment Must be able to consistently demonstrate company core values: integrity, teamwork, excellence, and humility Experience: Preference for candidates with at least five (5) years of experience in banking or significant knowledge of hazard and flood insurance products, regulations, and servicing requirements

Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients. Day in the Life of a Front Office Assistant Responsible for providing excellent customer service checking in patients, receiving payments, and assisting in daily operations. Maintain friendly, professional attitude towards patients, offer a “white glove” experience. Provide an exceptional experience by guiding new patients through their intake process. Collect urine and saliva samples for patient drug screens as needed Maintains daily financial records and reports Coordinates with medical and clinical staff to coordinate intakes Provides clerical and logistical support Oversees patient accounts and financial responsibilities Education and Experience requirements : At minimum, High School Diploma or GED required. Customer Service experience in a fast paced environment preferred. Experience in healthcare, addiction medicine, office administration preferred. Lived Addiction experience is a plus. Hours, Schedule, and Travel (if applicable) It is expected that Front Office Assistants have flexibility to support on weekends and between the hours of 7:30 AM and 6:00PM. Expected hours for this role are 37-40 hours per week. Position requires local travel between Bradford and Warren, PA. Position Benefits Have a daily impact on many lives. Excellent training if you are new to this field. Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate. Community events that promotes belonging and education. Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events. Opportunity to save lives everyday! Benefits Package Medical, Dental, and Vision Insurance PTO Variety of 401K options including a match program with no vesture period Annual Continuing Education Allowance (in related field) Life Insurance Short/Long Term Disability Paid maternity/paternity leave Mental Health day Calm subscription for all employees

Job Description Job Title: Patient Service Representative - Registration Shift: Day Shift Reports to: Registration Manager Status: Non-Exempt Pay: To determine our range, we consider as many of the following data points as are available to us: external market salary survey data, internal data in terms of comparable roles and our budget for the position. What we have posted is our good faith estimate of what we expect to pay: $17-$21 per hour. About the Role: As a Patient Service Representative, you'll be one of the first friendly faces patients see when they arrive. Working as part of our Registration team and reporting to the Registration Manager, you'll help check in patients, gather and update information, and support a smooth and welcoming experience for everyone who walks through our doors. You'll also lend a hand with phone calls, scheduling, documentation, and a variety of administrative tasks that help keep things running smoothly. If you enjoy helping people, staying organized, and being part of a supportive team, this role is a great fit. What You'll Do: Welcome patients and visitors with a warm, professional greeting Help patients check in and complete any required paperwork Review and update patient records Verify insurance and authorizations Schedule, reschedule, and confirm appointments Accept and document payments (e.g., copays or balances) Answer phone calls, take messages, and direct calls appropriately Help maintain an organized, clean front desk and waiting area Support with additional administrative tasks as needed (like handling faxes or using patient portals) What We're Looking For: A friendly and professional communicator (both in person and over the phone) Someone comfortable using computers and learning new systems Strong attention to detail and organizational skills A team player who's flexible and proactive Experience in a medical office or with medical terminology is a plus-but not required Comfortable working evenings and potentially occasional overtime Education & Experience: High school diploma or equivalent Previous admin, customer service, or front desk experience is helpful Other Qualifications: You may be on your feet, walking, or sitting for extended periods Strong Computer Skills including use of information systems and google based programs preferred Must be able to lift up to 25 pounds if needed A calm and compassionate demeanor is important, especially in a fast-paced setting Our Values: At GLMI, we believe in going above and beyond for our patients and each other. We strive to: Make each experience personal-with a warm smile and respectful service Own our work-by following through, staying organized, and being proactive Work as one team-offering support, communicating clearly, and celebrating wins Keep improving-by being open to feedback and seeking ways to grow Job Posted by ApplicantPro

Description: Patient Registration Specialist/Certified Application Counselor Purpose: The Specialist works effectively as a member of the office team and supports all departments such as medical, behavioral health, dental, billing and medical records, and all other areas to support the mission of the organization. This position gives routine information to the public, greets the public, registers patients, maintains patient records, and assists with insurance information/application/updates/verifications. Job Duties: Experience as a Navigator or Certified Application Counselor (CAC) who assists individuals with application through the NYS Marketplace, preferred. Provide efficient and professional telephone services, transfer calls according to established protocols Participates in daily "planned" discussions with other team members (provider, reception, fellow nurses) to be proactive in the patients care, anticipating their needs prior to a scheduled visit. This meeting is also an opportunity to evaluate goals/discuss other items such as: no-show rates with action plans; acute care calls; additional goals; gaps in care measures; annual PE's; preventive services Educates the patient as to the date and time of this visit. Performs clerical functions for provider within the sphere of responsibility. Assure the readiness of the work area for each working day, open the building at the designated time and have all designated work activities fully operational at the start of business hours Respect and maintain privacy and dignity of agency patients, always ensure patients/TCC guests confidentially Greet patients and agency visitors, direct all people to the appropriate location and services, be courteous, polite and helpful to the public, patient and staff Schedule, register and data enter pertinent patient information thoroughly and in accordance with policies and procedures Performs financial intakes on self-pay/uninsured patients and calculates percent of poverty/eligibility for sliding fee scale Determines insurance, Medicaid and Medicare eligibility; Verifies insurance on all scheduled patients daily Maintains and builds on the general information and knowledge of available resources for patients within the community Explains and assists individuals/community with new patient paperwork/packets and new patient orientation Creates new medical records and retrieves existing medical records by gathering appropriate record folders and contents; assigning and recording new record numbers; verifying existing record numbers; inputting and recording locations to computer; delivering records. Initiates the medical record by creating and processing the patient care record folder. Corrects and communicates patient records problems according to established procedures Retrieves medical records by following chart-out procedures; documenting reasons chart cannot be retrieved. Maintains record availability by processing charts into the department; using chart mark-off procedures; facilitating chart location activities. Keeps health care providers informed by communicating availability or unavailability of the record. Maintains continuity of work operations by documenting and communicating actions, irregularities, and continuing needs. Performs other duties as assigned Send Office Manager a weekly supply order Maintain working relations and cooperatively with staff and public- Contact patients/specialist with referral or med information per clinical staff instruction Recognize and maintain confidentiality of work materials as appropriate Works independently in the absence of supervision; Displays sensitivity to needs of patients, families and co-workers in a non-judgmental fashion. Treats others with consideration, courtesy and respect.

At Community Eye Care Specialists our mission is to provide our patients with the highest level of quality care and we treat them like members of our family -- because they are. We serve the Northern PA and the Southern NY area with office locations in Warren, Dunkirk, Olean, Seneca, and Jamestown. Our mission is simple as we are helping people see! Position Summary The Front Desk Associate provides exceptional patient service, both in person and over the phone. This position interviews patients and/or their representatives to obtain complete and accurate demographic, financial and insurance information, required for billing and collecting patient accounts. The Front Office Associate performs a variety of clerical and patient service duties necessary to maintain efficient flow of operations in the medical office. The Front Office Associate may answer multiple phone lines, schedule appointments, assist in processing medical records requests, enter patient demographic and insurance information, and accept patient payments. Pay Range - $17.00-17.50hr. Commensurate with experience Responsibilities • Displays high level of professionalism and gives superb customer service • Obtains and reviews patient demographic and insurance information for accuracy • Verifies insurance and collects copays, co-insurance, and outstanding balances • Ensures all patient intake forms are signed and complete • Answers patient communication pathways including multiple phone lines, Solution Reach Conversations Messaging Portal, and email/fax • Schedules appointments • Processes medical record requests per policies and procedures • Coordinates with Clinical Staff to ensure optimal patient experience Qualifications Education: • High School Diploma or Equivalent Certificate Required Skills: • Minimum 2 years of experience in a medical office/health care setting • Minimum 2 years of health care insurance experience • Strong computer knowledge and skills with a minimum typing speed of 30 WPM • Strong desire to assist others and provide excellent customer service • Must be highly dependable and organized • Outstanding interpersonal skills • An impeccably clean, polished, professional image • The ability to learn quickly, retain training, problem solve and think independently Preferred Skills: • Understanding of medical terminology Company Benefits We offer a competitive benefits package to our employees: Medical Dental Vision 401k w/ Match HSA/FSA Telemedicine Generous PTO Package We also offer the following benefits for FREE: Employee Discounts and Perks Employee Assistance Program Group Life/AD&D Short Term Disability Insurance Long Term Disability Insurance EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

UBMD Orthopaedics & Sports Medicine is looking to hire a Full Time or Part Time Receptionist for our Brookbridge office located at 5959 Big Tree Road, Orchard Park NY 14127 This is a, Medical Receptionist/Front Desk position. The schedule is Monday through Friday covering hours of operation between 7am and 8pm. This range of hours covers our Orthocare (Orthopaedic Urgent Care) Clinic. Therefore, hours & schedule are flexible. We are looking for candidates that have full time or part time availability covering evening shifts. The position is primarily administrative, dedication to customer service is highly desired. Candidates who are team players with a strong, reliable attitude and work ethic are encouraged to apply. Other duties include, but are not limited to; Job Duties Insurance verifications Patient check in/check out Ensures patient has signed any required documents including HIPAA and Financial Policies. Verifies Patient demographic information is complete and correct including address, phone number, email, pharmacy, referring Doctor and PCP information and ensures required "Meaningful Use" fields are complete. Reviews all patient forms for accuracy and completion according to office policies prior to accepting. Demographic & medical history forms to be updated with change or annually. Reviewing and sending Triages Basic clerical - scanning, copying, faxing Excellent verbal and written communication skills Qualifications High School Diploma or equivalent required. Healthcare experience preferred but not required. Excellent communication and customer service skills required. Must be able to multi-task and desire to work in a fast-paced, team-oriented environment. Pay: $17.00 - $20.00 per hour Benefits: 403(b) Bereavement leave Dental insurance Dependent care reimbursement Dependent health insurance coverage Employee assistance program Family leave Flexible schedule Flexible spending account Health insurance Health savings account Life insurance On-the-job training Opportunities for advancement Paid jury duty Paid sick time Paid time off Parental leave Retirement plan Vision insurance

Job Title: Wellness Advisor Reports to: General Manager YogaSix believes everyone deserves the mind-body experience of yoga. YogaSix offers six different class types designed to accommodate students of all levels in a way that is empowering, encouraging, and fun. YogaSix was established in 2012 and is the fastest growing boutique yoga company in the United States. POSITION: The sales associate assists the General Manager with new membership sales as well the retention of current members. The job title of Wellness Advisor means you provide superior customer service while assisting new and current students in class selections, answering membership questions, and transacting merchandise purchases. You are the trusted advisor that our members look to for advice about their yoga practice and merchandise purchases that will help make their practice the best it can be! We expect you to be excited about meeting and greeting our customers and be part of building a strong YogaSix community. At YogaSix we believe that an immaculately clean studio is the best place to start a yoga practice. Wellness Advisors assist with the cleanliness of the studio and take pride in presently a beautifully clean studio to all who enter. JOB REQUIREMENTS: Excellent sales, communication and customer service skills Previous sales experience preferred Fitness sales experience a plus Excellent communication skills Goal-oriented with an ability to achieve sales targets Ability to learn and use the Club Ready software system Must be fluent in English and have excellent communication skills via in person, phone and email Must be able to work under pressure and meet tight deadlines Must have proficient computer skills Daily and/or occasional travel may be required Attend special events and trainings as needed Available to work mornings, evenings and on weekends, availability on Tuesdays and Thursday highly desired Part time RESPONSIBILITIES: Execute full sales process of lead generation, follow up, and closing the sale Meet and exceed sales goals as established by the General Manager Conduct studio tours with new prospects to build rapport to facilitate sales Be knowledgeable about products, programs and pricing Emphasize and enforce objectives of the studio as a fitness and wellness provider Book quality appointments to achieve monthly sales quota Participate in grassroots/community events to promote the studio Assists with maintaining a clean, safe and inviting environment Assumes responsibility for developing selling skills Other duties as assigned PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job May be required to sit or stand for up to four hours at a time. May be required to reach with hands and arms. Must be able to bend, lift, kneel, and drive a car. This job requires the person to climb up and down flights of stairs as elevators are not present at all locations. May be asked to occasionally lift up to 30 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and the ability to adjust and focus Must be able to effectively hear in person and via telephone COMPENSATION & PERKS: This position offers a competitive hourly wages Opportunity for bonus based on performance Opportunity for growth within the studios including additional sales and management positions Employee membership and merchandise discounts available Powered by JazzHR 2Y8OjHLf75

Full-time Description Roswell Park Care Network is excited to offer a fantastic opportunity for a dedicated Front Desk Associate to join our team at our multi-specialty office in Orchard Park, NY! As a trusted leader in oncology and specialty care within community physician practices, Roswell Park Care Network is dedicated to providing outstanding patient care and advancing innovative treatment solutions. We offer an excellent benefit package: Comprehensive Medical Insurance through Highmark Blue Cross Blue Shield Employer-funded Health Reimbursement Account (HRA) Dental and Vision Insurance 401(k) with company match Company-paid life insurance, with additional options for Long-Term Disability (LTD), Critical Illness, and Accident coverage Generous Vacation and Sick time 11 Holidays Monday through Friday schedule (No weekends) As a Front Desk Associate, you will be the first point of contact for clinic visitors and patients, ensuring a warm, welcoming, and positive experience. You will also provide vital clerical support to our providers by managing essential administrative tasks for the practice. Responsibilities: Welcomes visitors in a professional and friendly manner, determines nature of business, and announces visitors to appropriate personnel Coordinates and prepares patient's appointments and itinerary Checks insurance eligibility and verification on every patient Collect and scan insurance and other required documents Checks report to ensure coverage and proper co-pay collection Confirms insurance eligibility and verification prior to scheduling new patient appointments New patient intake including entry into EMR Invites every patient to join the patient portal and includes proper paperwork and education to the patient Patient check-out Enters data from source documents into computer following format displayed on screen and enters necessary codes; compiles, sorts and verifies accuracy of data to be entered; responds to inquiries regarding entered data and makes corrections as necessary Answers telephones, routes callers, takes messages and provides routine information to callers Acts as a liaison between patient and physician and other incoming Institute and community calls Monitor's voicemails and returns calls Creates reminder call and no-show report for Phone Tree Call no show appointments Creates and mails patient letters (no show and 3 call attempt) Provides assistance to patients and family members; refers questions to the appropriate personnel Maintains, sorts, files, and obtains patient records, files and/or charts Retrieves patient records, test results and/or charts from outside sources Coordinate's referrals, as directed, to providers outside of the practice Prepares paperwork and patient records related to their area of responsibility Interact with fellow workers in a way that promotes a respectful and cooperative working environment Assists nurses, physicians, and other clinical and/or medical personnel with clerical support Accurately and efficiently respond to tasks received from providers, other office staff, and billing Open and close the patient waiting room Utilize spare time in work related activities which contribute to the clinic's needs Must adhere to policies, procedures and regulations as outlined in the office policy and procedures manual Obtains prior authorization for radiology when needed Backup for Medical Records Duplicates and distributes photocopies, as needed Assists in training other staff members on the appropriate use of equipment, office systems and work procedures as requested Assists other departments with administrative duties, as requested Prepares other written documentation as required by the profession and the department; maintains, distributes, analyzes and projects information for required records, reports and statistics, as directed Enhances professional growth and development by participating in educational programs, reading current literature, and participating in in-service meetings and workshops. Performs other related duties as assigned or requested Requirements Education/Experience: Must have customer service experience in an office, preferably with patients Successful completion of an accredited medical office assistant education program; or High School diploma or G.E.D. and the equivalent of one (1) year of full-time clinical or administrative health care experience; or High School diploma or G.E.D. and the equivalent of six (6) months of full-time RPCI Oncology, PC clinical or administrative health care experience. Must have experience working in Windows and with MS Office software Salary Description $18.00-20.00/hour

Job Description WHO WE’RE LOOKING FOR Spectrum Vision Partners (“SVP”) and OCLI Vision (“OCLI”) work together to provide world class eye care to our patients to improve their lives. SVP, the management services team, supports OCLI Vision, one of the largest multi-specialty ophthalmology networks in the U.S. Our unique model and collaborative culture differentiate us in the marketplace and in our service to our patients. We build our culture one hire at a time. We want to build a talented team that helps us focus on delivering exceptional eye care: the kind of team people want to be a part of, and the kind of team our patients can’t live without. We want to learn more about you and the kind of team culture you can help us create. We are interested in your relevant skills and what you can do. We are even more interested in your positive attitude and flexible mindset! THE OPPORTUNITY AT HAND We’re looking for an empathetic Medical Receptionist to join our team. Medical Receptionists are often the first impression a patient has of OCLI. You’re interacting with patients and providers, and building relationships with them, while making sure the office is running smoothly. You’ll be handling medical records, managing insurance verifications, and most importantly, managing the patient experience. You have a positive attitude and are motivated to provide an excellent experience to anyone that walks through our clinic doors. OUR EXPECTATIONS OF YOU You’ll provide our patients with a high level of service. Manage complex scheduling of patients and ensure timely handling of all patient matters. Register patients and manage patient flow in the office. Provide additional administrative support. You’re a self-starter. You’re flexible and willing to go the extra mile to get the job done. Must have reliable transportation to and from work. Must be able to work 2 Saturdays a month. WHAT YOU’LL NEED TO SUCCEED Minimum of one year of experience in a customer service environment. Excellent verbal and written communication skills. You’re comfortable managing sensitive patient information and medical records. You’re able to work collaboratively and cooperatively with a team. You’re able to provide white glove service to our patients. You’re detail oriented with strong problem-solving skills. You have basic computer knowledge and are comfortable Microsoft office programs. Medical Office experience or experience dealing with patients is considered a plus. Familiarity with an EMR system is considered a plus. WHO WE ARE Our globally recognized healthcare team is composed of some of the top minds in ocular medicine. Our senior management team has a combined 200 years of eye industry experience collaborating with some of the most recognized practices in the nation. While our providers have the expertise to diagnose and treat complex ocular, oculoplastic, and retinal conditions, we’re also uniquely qualified to provide care for our patients from childhood through adulthood. We build relationships with our patients that last a lifetime. With nearly 1,400 employees, we support over 50 clinic locations, five state-licensed ambulatory surgery centers, and over 110 surgeons, doctors, and other medical professionals. Our brands include OCLI Vision, Island Eye Surgi-center, New Vision Cataract Center, AIO, and others. At Spectrum Vision Partners we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no individual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status. With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all of our team members to uphold these commitments.

Description: Patient Registration Specialist/Certified Application Counselor Purpose: The Specialist works effectively as a member of the office team and supports all departments such as medical, behavioral health, dental, billing and medical records, and all other areas to support the mission of the organization. This position gives routine information to the public, greets the public, registers patients, maintains patient records, and assists with insurance information/application/updates/verifications. Job Duties: * Experience as a Navigator or Certified Application Counselor (CAC) who assists individuals with application through the NYS Marketplace, preferred. * Provide efficient and professional telephone services, transfer calls according to established protocols * Participates in daily "planned" discussions with other team members (provider, reception, fellow nurses) to be proactive in the patients care, anticipating their needs prior to a scheduled visit. This meeting is also an opportunity to evaluate goals/discuss other items such as: no-show rates with action plans; acute care calls; additional goals; gaps in care measures; annual PE's; preventive services * Educates the patient as to the date and time of this visit. * Performs clerical functions for provider within the sphere of responsibility. * Assure the readiness of the work area for each working day, open the building at the designated time and have all designated work activities fully operational at the start of business hours * Respect and maintain privacy and dignity of agency patients, always ensure patients/TCC guests confidentially * Greet patients and agency visitors, direct all people to the appropriate location and services, be courteous, polite and helpful to the public, patient and staff * Schedule, register and data enter pertinent patient information thoroughly and in accordance with policies and procedures * Performs financial intakes on self-pay/uninsured patients and calculates percent of poverty/eligibility for sliding fee scale * Determines insurance, Medicaid and Medicare eligibility; Verifies insurance on all scheduled patients daily * Maintains and builds on the general information and knowledge of available resources for patients within the community * Explains and assists individuals/community with new patient paperwork/packets and new patient orientation * Creates new medical records and retrieves existing medical records by gathering appropriate record folders and contents; assigning and recording new record numbers; verifying existing record numbers; inputting and recording locations to computer; delivering records. * Initiates the medical record by creating and processing the patient care record folder. * Corrects and communicates patient records problems according to established procedures * Retrieves medical records by following chart-out procedures; documenting reasons chart cannot be retrieved. * Maintains record availability by processing charts into the department; using chart mark-off procedures; facilitating chart location activities. * Keeps health care providers informed by communicating availability or unavailability of the record. * Maintains continuity of work operations by documenting and communicating actions, irregularities, and continuing needs. * Performs other duties as assigned * Send Office Manager a weekly supply order * Maintain working relations and cooperatively with staff and public- Contact patients/specialist with referral or med information per clinical staff instruction * Recognize and maintain confidentiality of work materials as appropriate * Works independently in the absence of supervision; * Displays sensitivity to needs of patients, families and co-workers in a non-judgmental fashion. * Treats others with consideration, courtesy and respect. * Adheres to and implements daily the Chautauqua Centers OSHA Safety program including Blood Born Pathogen Standards, Hazard Communication Standard and TB Exposure Control Policy Plan. * Follow TCC's policies and procedures * Participates in the maintenance of a clean and safe environment. * Remains calm and continues to work effectively in stressful situations. * Collect and post fees according to protocols, prepare and balance daily financial registers and submit all appropriate entities. * Must plan one's own work such that it is accomplished in the allocated time. * Bilingual Staff: Translate for Clinical/Administrative Staff, front desk, and Center forms as needed. * Identify outreach and financial opportunities within the community (ie, school, senior, employer) * On Occasion attends/conducts community/TCC events, forums, presentations * Adheres to the Smoke Free Environment policy. * Performs other duties as assigned Education/Skills/Qualifications: * High School diploma or equivalent * Must have computer knowledge, Microsoft Excel and Word * Associate degree from an accredited school is preferred * Excellent interpersonal and communication skills * One year of work experience in an organization performing duties * Computer competency * Bilingual in Spanish helpful * Correct English usage, grammar, and spelling * Basic math skills * Operate office equipment. * Ability to learn office methods, rules and policies * Ability to interact effectively and in a supportive manner with persons of all backgrounds * Understand and carry out verbal and written instructions * Perform arithmetic calculations * Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA) * Ability to use sound judgment and independent thinking * Ability to establish and maintain positive and effective work relationships with co-workers, patients, providers, vendors, and community * Valid driver's license * Understanding of Healthcare Market: ie Medicaid, Medicare and Marketplace Will have 90 days to obtain a CAC certification.. Understands and is willing to support the Mission of The Chautauqua Center is "To deliver comprehensive high-quality patient-centered health services in the Chautauqua region. Our patient-centered service principals are access, treatment, education, and prevention delivered by friendly and professional clinic and administrative teams". The above statements reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work required that may be inherent in the position. The Chautauqua Center is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.

Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported. Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Reports To: Guest Service Manager or Assistant General Manager Summary Responsible for performing a variety of guest service activities while providing the highest level of service possible. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands. Essential Duties and Responsibilities include the following. Other duties may be assigned. Greet, register, and assign rooms to guests. Answer telephone. Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests. Make and confirm reservations. Monitor room availability. Block rooms. Program wake-up calls. Handle guest mail and messages. Perform check-out services. Open and close shifts making cash drops as necessary. Maintain market stock and coffee area as needed. Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service. Provide guests with directions and information regarding the local area. Assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas. Assist in checking all lobby fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies. Schedule shuttle runs for guests (hotels with shuttle only). Provide safe transportation to all guests using the hotel shuttle vehicle (hotels with shuttle only). Perform laundry duties as needed Maintain continental breakfast, including closing and cleaning of area. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Be at work consistently and on time; Arrive at meetings on time. Able to read and interpret written information. Able to work alone or with others. Able to deal with frequent change, delays, or unexpected events. Follow instructions, respond to management direction; Take responsibility for own actions; Complete tasks correctly and on time or notify appropriate person with an alternate plan. Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail. Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly. Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance. Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when dealing with emotional topics. Display willingness to make decisions; Understand business implications of decisions; Include appropriate people in decision-making process. Contribute to building a positive team spirit; ask for and offer help when needed. Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work with integrity and ethics; Uphold organizational values. Active problem solver by listening to guests and providing service that exceeds expectations. Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. React well under pressure. Speak clearly and persuasively in positive or negative situations; get clarification; Respond well to questions; Participate in meetings. Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills. Requirements Education and/or Experience One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. Computer Skills To perform this job successfully, an individual should have basic computer knowledge, i.e. Internet Navigation; Microsoft Excel software and Microsoft Word software. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of organization. Ability to communicate with others in a clear and professional manner. Certificates, Licenses, Registrations Maintain a valid New York State Drivers License with no major violations (select service properties only). Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation: Move, transport, put, install, remove, replace, position, place, transfer Ascend, descend, work at heights, traverse Move about or to, position self Detect, operate, adjust, attach, position, set up, handle, tend to, activate, apply, use, modify, input, write, compile, retrieve, make, create, collect, inspect, prepare, service Communicate, converse, discern, convey, discuss Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess The associate must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles; chemicals and dust. The noise level in the work environment is usually moderate. The associate works in an environment open to the general public. Acknowledgement This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands). Salary Description $15.00 - $17.00 / Hourly

$18-22 hourly depending on experience INNS OF AURORA, LLC CORE VALUES: While our employees' skill-sets vary greatly from position to position, our core set of values remain the same. As an Inns of Aurora, LLC employee, learning and exemplifying these characteristics is a key part to your success. All Inns of Aurora employees are expected to demonstrate the following characteristics as defined in the Inns of Aurora, LLC handbook: • Courage • Initiative • Dependability • Flexibility • Integrity • Judgment • Respect for others Position Purpose: Under the direction of the Director of Rooms, The Front Desk Attendant plays a crucial role in making our guests' stay memorable and hassle-free. As the first point of contact, they go above and beyond to provide exceptional assistance, both in person and over the phone. From handling guest room reservations, Spa bookings, activities bookings and restaurant bookings to addressing any questions or concerns, their commitment to service is truly remarkable. Not only do they demonstrate exceptional skills in guest interactions, but they also assume responsibility for maintaining seamless operations at our Inns. Furthermore, their professional demeanor cultivates a warm and inviting atmosphere, leaving a memorable impact on all our overnight guests, dining guests, attendees of events, and individuals passing through. Responsibilities/Duties/Functions/Tasks: This may involve accommodating overnight guests, dining guests, attendees of events, and individuals passing through. Responsibilities/duties/functions/tasks: Act as main resource of the IOA properties for guests at all times Engage in communication with guests through e-mail, telephone, and face-to-face interactions when needed Assist guests with making dining reservations Assist guests with booking programming activities. Escort guests to room and show them their amenities when checking in Provide tours to guests, if requested Check in and build strong connections with our valued guests. Maintain a professional and hospitable demeanor Oversee digital reservations and follow-up with any outstanding questions or action items Answer general inquiries Act as liaison to maintenance staff to ensure urgent requests are taken care of promptly and efficiently Provide assistance to guests in a compassionate and understanding manner in order to address any issues or concerns they may have. Check in with night auditor/outgoing clerk for pertinent information Review the front desk recaps and front desk log Tidy public spaces and polish, if necessary Collect payment, assign guest keys, sign registration cards and receipts with guests, and process all check out payments Count, record and reconcile the cash drawer and petty cash Maintain knowledge of current area events, activities, and hours of operation Maintain constant awareness of safety procedures and occupancy rates Attend weekly/monthly meetings Maintain a professional demeanor and follow the appropriate dress code, as outlined in the IOA handbook. Other duties, as assigned Requirements Qualifications: High school degree Experience with guest relations Ability to work independently Excellent written and verbal communication skills Proficiency in Microsoft Office programs and general computer literacy Ability to multi-task effectively under fast-paced working conditions Knowledge of high end operations and luxury properties and service Must demonstrate a professional demeanor and possess highly developed interpersonal skills Flexibility with hourly schedules, including weekend, holiday and evening availabilities Preferences: Specialized historical knowledge of the Cayuga County and Village of Aurora area Extensive knowledge of arts, culture, viniculture, agriculture, and history of the Finger Lakes and Inns Familiarity with IOA properties Experience working wit h Micros and StayNTouch Property Management System Benefits We are proud to offer outstanding benefits to all of our employees. Full-time employees, those working 30 hours per week or more on average, are offered competitive medical and dental benefits, as well as generous paid time off packages. Full-time and part-time employees are eligible to participate in our 401K program and supplementary benefits. We are particularly proud to offer all of our employees a highly competitive employee discount at all of our lodging and dining properties.

Job Title: Patient Service Representative - Registration Shift: Day Shift Reports to: Registration Manager Status: Non-Exempt Pay: To determine our range, we consider as many of the following data points as are available to us: external market salary survey data, internal data in terms of comparable roles and our budget for the position. What we have posted is our good faith estimate of what we expect to pay: $17-$21 per hour. About the Role: As a Patient Service Representative, you'll be one of the first friendly faces patients see when they arrive. Working as part of our Registration team and reporting to the Registration Manager, you'll help check in patients, gather and update information, and support a smooth and welcoming experience for everyone who walks through our doors. You'll also lend a hand with phone calls, scheduling, documentation, and a variety of administrative tasks that help keep things running smoothly. If you enjoy helping people, staying organized, and being part of a supportive team, this role is a great fit. What You'll Do: * Welcome patients and visitors with a warm, professional greeting * Help patients check in and complete any required paperwork * Review and update patient records * Verify insurance and authorizations * Schedule, reschedule, and confirm appointments * Accept and document payments (e.g., copays or balances) * Answer phone calls, take messages, and direct calls appropriately * Help maintain an organized, clean front desk and waiting area * Support with additional administrative tasks as needed (like handling faxes or using patient portals) What We're Looking For: * A friendly and professional communicator (both in person and over the phone) * Someone comfortable using computers and learning new systems * Strong attention to detail and organizational skills * A team player who's flexible and proactive * Experience in a medical office or with medical terminology is a plus-but not required * Comfortable working evenings and potentially occasional overtime Education & Experience: * High school diploma or equivalent * Previous admin, customer service, or front desk experience is helpful Other Qualifications: * You may be on your feet, walking, or sitting for extended periods * Strong Computer Skills including use of information systems and google based programs preferred * Must be able to lift up to 25 pounds if needed * A calm and compassionate demeanor is important, especially in a fast-paced setting Our Values: At GLMI, we believe in going above and beyond for our patients and each other. We strive to: * Make each experience personal-with a warm smile and respectful service * Own our work-by following through, staying organized, and being proactive * Work as one team-offering support, communicating clearly, and celebrating wins * Keep improving-by being open to feedback and seeking ways to grow

Part-time Description $16-$18 - Front Desk Agent Are you a guest focused individual with a Caring attitude? Do you want to be part of a company that provides Flexibility? Opportunities for Growth are just one of the many reasons to join our winning team, where Loyalty is rewarded, and Respect is at our core. We'd love to discuss the future with you at Indus Hospitality Group. Benefits: -Full and Part-Time opportunities with a flexible schedule -Paid training -Company provided uniforms -Comprehensive benefit packages for Full time positions -Earned Sick/Vacation time -Holiday Pay -Competitive wages -Brand available discounts General Accountabilities: -responsible for all assigned job duties as described in our company policies and procedures -adheres to all brand guidelines -responds to all guest requests for service and amenities. -responsible for any other duties as assigned by management. About Indus Hospitality Group: Indus Hospitality Group has grown substantially over the last four decades, contributing to regional economic development through its portfolio of over 75 properties, including hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. Our success stems from a commitment to our employees' growth, loyalty, respect, flexibility, and caring, offering a career path, not just a job. Our team's excellence has been recognized with numerous national and regional awards. Salary Description $16 - $18 / hourly