Phlebotomist Patient Services Representative
Front Desk Coordinator Job In Palm Desert, CA
Job Title: Phlebotomist Patient Services Representative Contract Duration: 3 Months Pay range: $20 - $27.20/hr Work Type: Onsite Schedule: Mon-Fri 8:00 am- 4:00 pm Job Description: The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
The Patient Services Representative draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
The Patient Services Representative has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe, and accurate manner.
The Patient Services Representative will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
Under the direction of the area supervisor, perform daily activities accurately and on time.
Maintain a safe and professional environment.
Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
Maintains required records and documentation.
Demonstrates organizational commitment and promotes a positive image to patients, clients, employees, and the public in general.
Job Requirements:
Ability to provide quality, error-free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Excellent phlebotomy skills to include pediatric and geriatric.
Flexible and available based on staffing needs, which includes weekends, holidays, on-call, and overtime.
Required Education:
High school diploma or equivalent required
Medical training: medical assistant or paramedic training preferred.
Phlebotomy certification preferred (Required in California, Nevada, and Washington).
Work Experience:
Minimum of 6 months of experience required.
One(+) year phlebotomy experience preferred.
Customer service in a retail or service environment is preferred.
Keyboard/data entry experience is a must.
Benefits:
Medical, Vision, and Dental Insurance Plans
401k Retirement Fund
About The Company:
Leading provider of diagnostic information services, empowering healthier lives. Leveraging the world's largest clinical lab database, we offer insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management. Serving millions of patients and healthcare providers worldwide, we're committed to a healthier world, inclusive care, and building value for all stakeholders.
About GTT
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!
25-22315 #gttqst #gttjobs
Service Scheduling Coordinator
Front Desk Coordinator Job 5 miles from Palm Desert
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Company parties
Dental insurance
Employee discounts
Free food & snacks
Paid time off
Training & development
Vision insurance
Position Overview: The Service Coordinator is responsible for the direct management of our customer-facing Alarm Systems and Audio/Visual technicians, which includes Service Technicians. This role entails performance management, leadership, and successful resolution of customer-related issues. The Service Coordinator will ensure the team's effectiveness, maintain a high level of customer satisfaction, achieve business goals, and manage operational issues affecting service.
Key duties & Responsibilities:
Lead, mentor, and motivate a team of technicians and support staff to achieve optimal performance and customer satisfaction.
Activate Alarm and Fire System Radios, bring Alarm and Fire accounts online at our National Monitoring Center and Alarm.com.
Send Service Tickets to technicians using DTools.
Provide Service Tickets in a timely manner to the Billing Department so that they can collect payment from clients.
Perform Security sales, client retention practices, and re-sign clients as needed.
Set clear mission and strategies to improve the customer service experience.
Resolve customer issues and ensure they are followed through to completion.
Maintain a high standard of customer service by addressing technical questions and concerns from customers, ensuring prompt and effective resolution.
Manage the overall performance of a team and Provide Leadership by fostering a safe working environment. Efficiently schedule service calls with customers over the phone, optimizing routes, and ensuring timely service appointments.
Provide service rates for service calls to customers ensuring transparency and accuracy in pricing.
Resolve service-related customer disputes and complaints to ensure high customer satisfaction.
Develop service procedures, policies, and standards in alignment with industry best practices.
Control resources and assets to meet qualitative and quantitative targets.
Maintain an orderly workflow according to priorities.
Stay up to date with industry developments and apply best practices to drive improvements at the company.
Keep accurate records and document customer service actions and discussions.
Attend meetings with other departments.
Other duties as assigned by management.
Qualifications:
Proven experience as a Service Manager or in a similar leadership role within the Security Industry
Excellent leadership and team management skills.
Strong problem-solving and conflict resolution abilities.
Exceptional customer service and communication skills.
Proficient in analyzing data and generating reports.
Knowledge of service industry standards and best practices.
Work Environment:
In the office: The office is generally clean, orderly, properly lit, and ventilated. Noise levels are considered low to moderate.
The employee may occasionally lift up to 25 pounds.
The employee must be able to hear, speak, and write clearly to communicate with employees and customers.
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Holidays
Monday to Friday
On call: As an Alarm Agent to provide clients with After Hours Alarm Support
Overtime
Weekends as needed
Salary Range: $25 to $30 an hour
Supplemental pay types:
Bonus opportunities
Sales commissions
Medical Receptionist
Front Desk Coordinator Job In Palm Desert, CA
Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience.
When you join us as a Medical Receptionist, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will: Greet and register patients in a friendly and service-oriented manner.
Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
Collect and log all co-pays and fees Answer/transfer incoming phone calls.
Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
Coordinate with the back-office staff for timely and effective care of patients Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.
Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.
Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.
Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
Demonstrates ability to establish, nurture, and maintain cooperative working relationships.
You Are: Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service To Ensure Success In This Role, You Must Have: High School Diploma or GED Intermediate to advanced computer skills Strong multitasking and communication skills Experience providing exceptional customer service Medical terminology knowledge and recent medical/radiology office experience is preferred.
We Offer: Comprehensive Medical, Dental and Vision coverages.
Health Savings Accounts with employer funding.
Wellness dollars 401(k) Employer Match Free services at any of our imaging centers for you and your immediate family.
Medical Receptionist
Front Desk Coordinator Job 5 miles from Palm Desert
Job Description
Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are
Leading Radiology Forward
. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Medical Receptionist you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will:
Greet and register patients in a friendly and service-oriented manner.
Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
Collect and log all co-pays and fees
Answer/transfer incoming phone calls.
Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
Coordinate with the back-office staff for timely and effective care of patients
Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.
Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.
Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.
Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
Demonstrates ability to establish, nurture, and maintain cooperative working relationships.
You Are:
Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations
Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues
Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service
To Ensure Success In This Role, You Must Have:
High School Diploma or GED
Intermediate to advanced computer skills
Strong multitasking and communication skills
Experience providing exceptional customer service
Medical terminology knowledge and recent medical/radiology office experience is preferred.
We Offer:
Comprehensive Medical, Dental and Vision coverages.
Health Savings Accounts with employer funding.
Wellness dollars
401(k) Employer Match
Free services at any of our imaging centers for you and your immediate family.
Front Desk Coordinator
Front Desk Coordinator Job 6 miles from Palm Desert
Job Details West Derm Rancho Mirage - Rancho Mirage, CA Full Time $21.00 - $23.00 HourlyDescription
Who We Are:
Platinum Dermatology Partners is a network of high-quality dermatology clinics that focus on collaborative and innovative ideas to drive growth. We offer general dermatology, cosmetic, medical, plastic surgery, and cancer screening treatments. We have over 145 clinics, over 350 providers, and more than 2300 employees in clinics across Texas, Arizona, California, Nevada, and Florida. We are a rapidly growing company that allows our doctors to focus on providing exceptional care without worrying about the operational side of the business. Our core values focus on collaboration, ownership, respect, excellence, authenticity, and integrity. Our purpose is to empower the practice of exceptional dermatology.
Company Conformance Statements:
In the performance of their respective tasks and duties, all employees are expected to conform to the following:
Perform quality work within deadlines with or without direct supervision.
Interact professionally with other employees, customers, and suppliers.
Work effectively as a team contributor on all assignments.
Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
The ideal Front Desk Coordinator views themselves as a
“Director of First Impressions”
. The successful candidate is friendly, professional, and has a natural talent for putting our patients first in delivering unparalleled customer service in a thriving fast-paced clinic.
General Duties & Responsibilities:
Responsible for accurately and professionally handling front desk operations including answering phones, greeting patients, scheduling all appointments, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel.
Prepares necessary patient paperwork before the patient's appointment.
Review EMA for information that needs to be updated.
Updates patients' information and accurately enters it in EMA.
Identifies payer sources, verifies insurance eligibility, and verifies prior authorization.
Recording and collecting patient copays and/or balances at check-in/out.
Other duties as assigned
Qualifications
Education:
High School Diploma or GED equivalent is required.
Qualifications:
Minimum 1-2 years experience in a medical office/clinic.
Prior dermatology or cosmetic experience is preferred.
Knowledgeable of medical dermatology terms/CPT, ICD-10.
Quality written and verbal communication skills.
Quality mathematics skills.
Professional in appearance and mannerisms.
Able to work efficiently in a fast-paced environment
Able to demonstrate compassion and caring when dealing with others, patients, and co-workers.
Able to prioritize tasks, understand the provider's instructions, and know when to seek information or advice.
Experience using EMR systems is a plus.
Our competitive benefits package includes the following:
Medical, Dental, and Vision insurance
Short-term/Long-term disability
Life and other voluntary plans
401(k) plan
Employee Referral Program
Paid Time-Off
Company-Paid Holidays
Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.
Physical Requirements: Must possess manual dexterity to operate office machines including computer and calculator; stooping and bending to handle files and supplies; and mobility to complete errands or deliveries. Includes handling of sharps and chemicals.
Equal Employment Opportunity:
Platinum Dermatology Partners is committed to a policy of equal employment opportunities for applicants and Employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment, including Title VII of the Civil Rights Act of 1964, The Age Discrimination in Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, the California Fair Employment and Housing Act, and all other applicable state and federal laws.
Platinum Dermatology Partners does not permit discrimination of any type against an employee because of any of the following legally protected characteristics: gender, race, color, religion, country of origin, mental disability, physical disability, marital status, gender identity, gender expression, ancestry, genetic information, medical condition, age, sexual orientation, or pregnancy.
Please note, that any offer of employment is contingent on the successful completion of pre-employment background checks.
No phone calls or agencies, please.
Front Office Receptionist
Front Desk Coordinator Job In Palm Desert, CA
Job Description
Saving Lives with Early Detection
At HALO Diagnostics (HALO Dx), we recognize every patient is unique. Our focus is early detection and precision-focused healthcare preventing and conquering the top health diseases that have a geometric impact on patient outcomes. We're able to provide our patients specialized care for their particular needs. From Vascular and Interventional Radiology to Orthopedic and Sports Medicine, Neuroradiology to Whole Body Imaging, our radiologists have the specialized training and experience to diagnose, and, in some cases, offer minimally invasive treatment for a wide variety of health conditions.
Join our Urologic Institute team in Palm Desert. We are hiring a full time Front Office Receptionist with Monday - Friday 8am to 5pm schedules. The Receptionist will work closely with the clinical and operational team to serve a diverse population of patients in an outpatient setting. Our ideal candidate is bilingual (Spanish) with 1 year of recent medical office experience coordinating with a team of medical professionals. Be a part of a fast-growing healthcare tech company with many locations nation-wide.
Responsibilities: Answer phones, greet incoming patients and visitors, patient registration and insurance verification, and collect co-pays.
Why join us – we offer you the following!
The ability to save lives with early detection!
A Monday – Friday schedule
Full benefits including medical/dental/vision/life - most are paid 100% by the company
Stock options
Paid vacation / holidays and sick time
401k plan
Advancement and training opportunities
Pay Range $21-$23 hourly
Front Desk Agent
Front Desk Coordinator Job 5 miles from Palm Desert
Benefits/Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities:
Monitor the maintain knowledge of hotel operations and activities
Take reservations and answer questions via phone, email, and in-person
Build rapport with guests and identify their needs through friendly conversation and open-ended questions
Describe the features and amenities of guest rooms
Ensure compliance with health and quality standards
Qualifications:
Friendly and outgoing personality
Familiarity with hospitality industry standards
Proficient in English; knowledge of other languages is a plus
Computer literacy
Able to resolve issues with a customer-focused orientation
Able to lift 30 pounds
Compensation: $17.00 - $18.00 per hour
Welcome To Super 8 By Wyndham Indio Your Safety Is Our Priority. Find Comfort And Convenience In Indio, California You'll find warm, friendly service and an array of complimentary perks when you stay at Super 8 in the heart of the Coachella Valley. Convenience is our specialty, be it our central location or our free daily SuperStart breakfasts and high-speed WiFi available throughout our recently renovated property. Choose from smoke free, pet-friendly rooms and tastefully appointed suites for a weekend getaway or extended stays. Plus, take a dip in our outdoor pool and BBQ on our patio to make the most of the sunny weather. You'll find all this and more at one of the most affordable hotels in Indio, CA.
Patient Care Coordinator
Front Desk Coordinator Job 53 miles from Palm Desert
Job Description
Join Our Team at Skin and Cancer Institute!
Are you passionate about dermatology and skin health? Do you thrive in a dynamic, patient-focused environment? Skin and Cancer Institute is looking for dedicated professionals to join our team!
Why Join Us?
At Skin and Cancer Institute, we are committed to excellence in dermatology, skin cancer treatment, and cosmetic procedures. We offer a supportive and collaborative work culture where your skills and dedication make a real impact.
What You’ll Do:
Courteously check patients in and out according to our Customer Service standards.
Must be able to Verify insurance and collect appropriate dues.
Balance and reconcile money collected during your work shift.
Schedule appointments, maintain and update the schedule as needed.
Confirm appointments for providers, aestheticians and RN’s.
Create and maintain patient charts, ensure you have up to date information at all times.
Prepare superbills accurately and in a timely manner.
Follow all HIPPA regulations, keep patient personal and financial information confidential.
Anticipate and respond positively to changing conditions.
Ability to stay focused on what needs to be accomplished while under pressure.
Ability to listen and communicate effectively and kindly while listening to patient complaints.
Keep the front office neat and orderly to maintain our high standards.
Maintain inventory, place order weekly as needed.
Other duties as assigned to assist the overall function of your location.
Verify insurance (deductible and copay amounts)
Know the difference between an HMO and PPO
Ability to know the difference between Blue Cross and Blue Shield
Ability to determine Medi-Cal HMO patients requires authorization and should be billed to Medical Group or IPA
Ability to read insurance card and input the correct payer id or payer name and address
Ability to know Military Insurance programs require specific policy info (SS# or 11 Digit id)
Ability to multi-task in an expeditious manner
Ability to know if the payer is contracted with Tax id/NPI
Verify authorization for HMO commercial and Medi-cal HMO
Awareness of completing all patient Demographics to avoid claim rejections
Ability to post copays into EMA
Ability to verify straight Medicare vs Medicare Advantage Plan
Distinguish primary insurance vs secondary insurance
What We Offer:
Competitive salary and benefits
Health, dental, vision, and ancillary insurance options
401K retirement savings
Paid time off
Professional development opportunities
Supportive and fair work environment
Apply Today! Be a part of a dynamic team that’s transforming skin health. Submit your resume and cover letter to *******************. We can't wait to meet you!
#HealthcareJobs #DermatologyCareers #JoinOurTeam #NowHiring
Front Desk Receptionist- FT
Front Desk Coordinator Job 14 miles from Palm Desert
USPI El Mirador Surgery Centeris seeking a motivated Receptionist. We have 6 OR rooms and 2 Treatment rooms. With outpatient services performed in Cardiology, Cosmetic, Gastroenterology/GI, General Surgery, Gynecology, Ophthalmology, Orthopedic, Otolaryngology, Pain Management, Podiatry, Urology. Position requires weekdays only -- no holidays, weekends, or call. Some early mornings and later evenings may be required; schedule subject to change based on surgical schedule and flow of the day.
POSITION SUMMARY: Responsible for extensive professional and telephone contact with physicians, physician's office staff, patients, medical personnel, and nursing staff for gathering patient information and for patient preparation.
Guest Services - Front Desk Agent (FT)
Front Desk Coordinator Job 7 miles from Palm Desert
Property At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
Location Description
At the La Quinta Resort and Club we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a Resort that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the La Quinta Resort and Club can mean for you!
Overview
Starting Hourly Salary: $17.50
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality.
The Front Desk Agent will:
* Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
* Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area.
* Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.
* Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
* Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
* Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues.
* Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion.
Other:
Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.
* Summon bell-staff assistance to escort guests to their rooms as appropriate.
* Provide safety deposit boxes for guest by pulling the box from the vault and carrying it to the customer. File access slips in room order.
* Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer.
* Use the photocopier to make copies of items as required.
* File registration cards in room number order.
* Retrieve registration cards from the files for each check out.
* Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
* Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
* Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
* Ability to stand and move throughout front office and continuously perform essential job functions.
* Ability to read, listen and communicate effectively in English, both verbally and in writing.
* Ability to access and accurately input information using a moderately complex computer system.
* Hearing and visual ability to observe and detect signs of emergency situations.
* Experience with Galaxy systems is a plus but not required.
Qualifications
Education:
High school diploma preferred.
Experience:
No prior experience required. Prior hospitality experience preferred.
Licenses or certificates:
No special licenses required. Individuals are required to meet the minimum bonding standards.
Grooming:
All employees must maintain a neat, clean and well groomed appearance (specific standards available).
Other:
Applicants with additional language skills preferred.
Compensation Range
The compensation for this position is $17.50/Hr. - $17.50/Hr. based on qualifications and experience.
Registration Coordinator
Front Desk Coordinator Job 50 miles from Palm Desert
The intent of this job description is to provide a summary of the major duties and responsibilities performed in this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description.
The Registration Coordinator oversees the efficient progression of patients through a predetermined schedule of appointments. This involves greeting patients, verifying insurance, completing necessary paperwork, and addressing any inquiries. The primary goal of registration is to enhance the check-in/out experience for patients, making it as pleasant and streamlined as possible.
Essential Job Duties: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must warmly welcome patients and visitors to the office by greeting and acknowledging them upon entrance.
Answer and direct multiple phone lines in a timely manner, including checking voicemails throughout the day.
Processes patient payments correctly via either credit card or by cash and balance cash drawer daily.
Schedule, reschedule and confirm patient appointments.
Work within multiple websites to verify insurances for patient appointments.
Assist with patients checking out after appointment with provider, scheduled follow-up appointments, hand out any paperwork that the patient needs such as labs, orders, etc.
Manage assigned task lists.
Work as a team with other co-workers to complete tasks.
Updates and/or verifies all demographics and necessary paperwork before a patient is seen.
Endeavors to keep patients on schedule and communicates with the back-office regarding delays.
Assists ill or distraught patients as necessary.
Troubleshoots problems or requests of patients.
Maintains reception area and waiting room area in a neat and orderly condition.
Work cooperatively with others, including appropriate communication with patients, providers, support staff and administration.
Any other duties or responsibilities the front office staff may be assigned.
Required education and experience: The requirements listed below are representative of the knowledge, skills, and/or ability required.
Minimum Education required:
High school graduate or equivalent (GED).
Minimum Experience Required:
Successful completion of a medical front office program or on the job training with an emphasis on customer service.
Minimum Knowledge and Skills Required:
Bilingual Spanish is preferred.
Ability to communicate effectively and congenially with patients and staff members in person and over the phone.
Ability to exercise tact, initiative, and good judgement when interacting with patients and staff members.
Basic office skills such as typing, transferring calls, faxing, etc.
Organizational and problem-solving skills.
Ability to work on the computer for long stretches of time.
Ability to navigate and accurately input within the EMR system.
Ability to accept supervision and feedback.
Locations may vary depending on where the need is for coverage.
Travel: Employees must be willing to float to various locations within their county, as needed for shift coverage or training purposes.
Travel Percentage: 10-30%
Work Authorization: Must be authorized to work in the United States.
Schedule Class: 4X10's
Schedule: 715-615 Mon-Thurs Off: Friday, Saturday, Sunday
Please note that hours may vary based on business needs, and occasional overtime may be required. Flexibility is essential to support operational demands.
Dental Front Desk Treatment Coordinator
Front Desk Coordinator Job 50 miles from Palm Desert
Job DescriptionBenefits:
Bonus based on performance
Employee discounts
Flexible schedule
The Dental Receptionist will responsible for providing excellent customer service to patients and visitors as they enter the dental office. The role includes scheduling appointments, answering phone calls, updating patient records, collecting payments, and filing insurance claims. The Dental Receptionist must maintain a professional demeanor and provide a warm, welcoming atmosphere for all patients.
Dental Receptionist Duties and Responsibilities
Greet patients and visitors in a friendly and professional manner
Schedule appointments and confirm upcoming appointments
Manage patient records, update information, and file paperwork
Collect payments for services rendered and file insurance claims
Answer calls and respond to patient inquiries and provide information as needed
Dental Receptionist Requirements and Qualifications
Dentrix knowledge, Ins verification, post treatment plans
Must have Previous experience in a dental office setting
Excellent customer service and communication skills
Able to multitask and prioritize tasks in a fast-paced environment
Prefer Bilingual Spanish
Dentrix Proficiency
Back floor /X-ray knowledge, cross trained preferred
Medical Receptionist
Front Desk Coordinator Job 53 miles from Palm Desert
Job Description
Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are
Leading Radiology Forward
. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a
Patient Service Representative
,
you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will:
Greet and register patients in a friendly and service-oriented manner.
Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
Collect and log all co-pays and fees
Answer/transfer incoming phone calls.
Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
Coordinate with the back-office staff for timely and effective care of patients
Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.
Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.
Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.
Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
Demonstrates ability to establish, nurture, and maintain cooperative working relationships.
You Are:
Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations
Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues
Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service
To Ensure Success In This Role, You Must Have:
High School Diploma or GED
Intermediate to advanced computer skills
Strong multitasking and communication skills
Experience providing exceptional customer service
Medical terminology knowledge and recent medical/radiology office experience is preferred.
We Offer:
Comprehensive Medical, Dental and Vision coverages.
Health Savings Accounts with employer funding.
Wellness dollars
401(k) Employer Match
Free services at any of our imaging centers for you and your immediate family.
Ophthalmology Front Office Assistant
Front Desk Coordinator Job 14 miles from Palm Desert
Job DescriptionBenefits:
Competitive salary
Flexible schedule
Paid time off
Profit sharing
Busy Ophthalmology office with 2 locations in Palm Springs and Palm Desert needs part time front office assistant. Experience in health care front office a must. This is a busy office and being able to multi-task is essential. Spanish speaking a plus since we have a large hispanic patient base. You will be expected to answer the phone, make appointments using our EHR, verify insurance, collect co-pays and submit for authorizations when needed. We need a friendly upbeat positive personality and reliability is important. You will need to be able to work in both offices.
Front Desk Agent - Seasonal
Front Desk Coordinator Job 14 miles from Palm Desert
Job Details Vista Mirage Resort - PALM SPRINGS, CA Seasonal/Temporary $18.00 - $18.50 Hourly VariedDescription
/ Objective:
Under the direction of the Front Desk Supervisor and/or Manager, the Front Desk Agent will be responsible for providing exceptional guest service to guests, owners, supervisors and associates in a warm and friendly manner. Associate will work independently or in a team under little to no supervision. This position relies on good judgment to perform the functions of the job.
Primary Essential Functions:
All associates are obligated to support and uphold the values, expectations, policies, and procedures of Grand Pacific Resorts as outlined in the Employee Handbook.
Check guests/owners in and out of the resort, answering any questions they may have.
Meet and exceed guest/owner expectations by providing exceptional customer service by phone or in person.
Answer a high volume of inbound calls from guests/owners.
Communicate effectively with guests, owners, supervisors and associates.
Resolve customer complaints and problems calmly and effectively.
Obtain or confirm guest information, assign rooms, and activate and distribute keys.
Occasionally assist guests with loading or unloading luggage utilizing the staircase if necessary.
Occasionally deliver guest request items to and from rooms.
Responsible for conducting all responsibilities in a professional and ethical manner.
Responsible for maintaining a consistent, regular attendance record.
Adhere to performance standards, company policies and procedures, as they relate to the department.
Qualifications
Education, Skills & Experience:
The ideal candidate must be a detail oriented, thorough, and professional individual who consistently provides exemplary customer service to guests, owners, management and associates.
1+ years of related experience, preferably within the hospitality industry.
Professional telephone etiquette is required.
High school diploma or equivalent.
Excellent communication and organizational skills.
Experience in the hospitality industry (time share preferred).
Ability to work well in a diverse team environment.
Additional Eligibility Qualifications Required:
Must be available to work various shifts including weekends and holidays.
Must be able to successfully pass applicable auditions or skill testing, background check, physical examination and drug screening test.
Ability to speak and understand the English language.
Physical, Environmental & Other Requirements:
Must be able to stand and/or walk for up to 8 hours.
Must also be able to sit, stoop, kneel, crouch and crawl.
Must frequently lift and/or move up to 10 pounds and occasionally required to lift and/or move up to 25 pounds.
Clear vision (close, distant and depth perception) is needed for navigating office and all other buildings within the resort.
EEO Statement:
Grand Pacific Resorts provides equal employment opportunities (EEO) to all associates and applicants for all terms and conditions of employment, in every location in which the company has facilities, regardless of any basis protected by applicable federal, state or local law.
Other Duties:
Please note that this does not list all the duties of the job. You may be instructed by upper management to perform other tasks or functions.
You will be evaluated in part based upon your performance of the tasks listed in this and your ability to commit to the Standards of Excellence.
Management has the right to revise this at any time.
The job description is not a contract for employment.
Medical Receptionist
Front Desk Coordinator Job 50 miles from Palm Desert
Job DescriptionAbout Us
BFF Medical Wellness Clinic is a leader in wellness and aesthetic medicine, providing cutting-edge treatments to help patients achieve their health and beauty goals. We are seeking a highly organized and professional Medical Receptionist to join our team. This role is crucial in creating a welcoming environment and ensuring smooth clinic operations.
Position Overview
The Medical Receptionist will serve as the first point of contact for our patients, managing appointments, payments, and inquiries. This role requires excellent customer service skills, attention to detail, and the ability to multitask in a fast-paced environment. Candidates with a background in the medical field and Spanish-speaking ability are highly preferred.
Key Responsibilities
Patient Interaction:
Greet and check in patients in a friendly and professional manner.
Answer phone calls, emails, and patient inquiries promptly.
Appointment Management:
Schedule and confirm patient appointments.
Maintain an organized and efficient appointment calendar.
Payment Collection:
Collect and process payments for services and memberships.
Explain payment options and assist patients with billing inquiries.
Administrative Duties:
Verify patient insurance and update records in the EMR system.
Ensure accuracy and confidentiality in maintaining patient files.
Assist with office tasks such as scanning, filing, and supply management.
Qualifications
Experience:
Minimum 3 years of experience in a similar role, preferably in a medical or wellness clinic.
Skills:
Strong interpersonal and communication skills.
Proficiency in EMR systems and Microsoft Office.
Bilingual (English and Spanish) is highly preferred.
Licensure/Certification:
Experience or certification in the medical field (e.g., Medical Assistant certification) is highly desired but not required.
What We Offer
Competitive hourly pay.
Staff discounts on wellness and aesthetic treatments.
A positive and collaborative team environment.
Join Our Team!If you’re a detail-oriented and personable professional looking to make a difference in a growing wellness clinic, we’d love to hear from you.
Front desk reception
Front Desk Coordinator Job 50 miles from Palm Desert
Job DescriptionBenefits:
401(k) matching
Employee discounts
Training & development
Wellness resources
We are seeking a dynamic, self-motivated, and friendly Front Desk Receptionist to join our team. This position requires someone who can excel in a fast-paced environment, juggle multiple tasks efficiently, and learn quickly. The ideal candidate must have excellent organizational skills, attention to detail, and a passion for providing an outstanding customer experience.
Responsibilities:
Greet clients warmly and ensure they feel welcome and comfortable.
Schedule appointments and manage the appointment calendar.
Handle incoming phone calls, emails, and client inquiries promptly and professionally.
Assist clients with intake forms, and service inquiries.
Provide information about services, promotions, and product offerings.
Maintain a clean, organized front desk and waiting area.
Ensure smooth communication between clients and the medical team.
Process payments, maintain client records, and ensure confidentiality.
Handle client concerns and requests with patience and empathy.
Learn new systems and product offerings quickly, retaining important information.
Assist with daily operational tasks to ensure the office runs efficiently.
Support the team in achieving monthly goals and improving customer satisfaction.
Requirements:
Previous experience in a fast-paced customer service or front desk role (preferably in a medspa, medical office, or similar environment).
Ability to multitask effectively in a busy environment while maintaining attention to detail.
Exceptional communication skills, both verbal and written.
Ability to learn quickly and retain information.
Strong organizational skills and time management abilities.
Friendly, outgoing, and professional demeanor.
Self-motivated with a strong work ethic and positive attitude.
Ability to work well independently as well as in a team.
Experience with scheduling software, POS systems, or a willingness to learn.
Flexibility to work weekdays, evenings, and weekends as needed.
Other Benefits:
Competitive hourly rate.
Opportunity to grow and advance within the company.
Discounted or free services and products.
Positive, supportive work environment.
Front Desk Agent - Seasonal
Front Desk Coordinator Job 14 miles from Palm Desert
/ Objective: Under the direction of the Front Desk Supervisor and/or Manager, the Front Desk Agent will be responsible for providing exceptional guest service to guests, owners, supervisors and associates in a warm and friendly manner. Associate will work independently or in a team under little to no supervision. This position relies on good judgment to perform the functions of the job.
Primary Essential Functions:
* All associates are obligated to support and uphold the values, expectations, policies, and procedures of Grand Pacific Resorts as outlined in the Employee Handbook.
* Check guests/owners in and out of the resort, answering any questions they may have.
* Meet and exceed guest/owner expectations by providing exceptional customer service by phone or in person.
* Answer a high volume of inbound calls from guests/owners.
* Communicate effectively with guests, owners, supervisors and associates.
* Resolve customer complaints and problems calmly and effectively.
* Obtain or confirm guest information, assign rooms, and activate and distribute keys.
* Occasionally assist guests with loading or unloading luggage utilizing the staircase if necessary.
* Occasionally deliver guest request items to and from rooms.
* Responsible for conducting all responsibilities in a professional and ethical manner.
* Responsible for maintaining a consistent, regular attendance record.
* Adhere to performance standards, company policies and procedures, as they relate to the department.
Qualifications
Education, Skills & Experience:
The ideal candidate must be a detail oriented, thorough, and professional individual who consistently provides exemplary customer service to guests, owners, management and associates.
* 1+ years of related experience, preferably within the hospitality industry.
* Professional telephone etiquette is required.
* High school diploma or equivalent.
* Excellent communication and organizational skills.
* Experience in the hospitality industry (time share preferred).
* Ability to work well in a diverse team environment.
Additional Eligibility Qualifications Required:
* Must be available to work various shifts including weekends and holidays.
* Must be able to successfully pass applicable auditions or skill testing, background check, physical examination and drug screening test.
* Ability to speak and understand the English language.
Physical, Environmental & Other Requirements:
* Must be able to stand and/or walk for up to 8 hours.
* Must also be able to sit, stoop, kneel, crouch and crawl.
* Must frequently lift and/or move up to 10 pounds and occasionally required to lift and/or move up to 25 pounds.
* Clear vision (close, distant and depth perception) is needed for navigating office and all other buildings within the resort.
EEO Statement:
Grand Pacific Resorts provides equal employment opportunities (EEO) to all associates and applicants for all terms and conditions of employment, in every location in which the company has facilities, regardless of any basis protected by applicable federal, state or local law.
Other Duties:
* Please note that this does not list all the duties of the job. You may be instructed by upper management to perform other tasks or functions.
* You will be evaluated in part based upon your performance of the tasks listed in this and your ability to commit to the Standards of Excellence.
* Management has the right to revise this at any time.
* The job description is not a contract for employment.
Patient Coordinator Lead
Front Desk Coordinator Job 52 miles from Palm Desert
Dental - Patient Coordinator Lead
We are seeking a dedicated and organized Dental - Patient Coordinator Lead Position to our join our team. The ideal candidate will play a crucial role in ensuring a smooth patient experience from - checking the patient in at the front desk to dismissing them after their treatment. This position requires strong dental front office knowledge, with attention to detail, and the ability to manage multiple tasks in a fast-paced pediatric dental office.
Summary: The Patient Coordinator Lead (front office) performs audits, patient retention, schedules staff, enforces office policy, maintains the back office and performs administrative duties.
Pay Range: $16.50-$20.43/hour (based on experience)
At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities.
What we provide to you as a CHOICE teammate:
Care for your wellbeing and work-life balance
Professional and personal growth
Experienced leadership support
Fun and supportive team dynamic with events and celebrations
Comprehensive benefit package
Responsibilities
Essential Duties and Responsibilities: include the following. Other duties may be assigned.
AUDITS
Reviews charts daily in dental software.
Processes new patient paperwork and ensures it is scanned in & uploaded to the
patient chart.
Checks for spelling accuracies and audits charts for accuracy. Every patient must
have a referral source entered.
AUDIT SPREADSHEETS
Resolves daily audits by facilitating the team member to correct the audit or identifying
who the team member is and noting their name along with the resolution. It's important
that you have team members responsible for reconciliation measures.
STAFF SCHEDULING
Tracks back & front office work schedules, ensuring appropriate staffing for daily
coverage, coordinates days off, communicates and approves requested days off,
monitors assistant approved OT hours, and tracks hours so assistants work according
to schedule.
PATIENT RETENTION
Manages the Unscheduled, Planner Tracker and Recare Lists.
Responsible for the Patient Retention program.
ENFORCE OFFICE POLICY
Reviews of the CHOICE Healthcare Services Manual & Policy Notice.
Enforces, reviews and applies CHOICE Employee Manual & Policy Notice
criteria by discussing it with the team and/or reporting issues to supervisors for further
action. (Ex: dress code, eye protection, using proper coverage while taking x-rays, not
brushing their teeth after clocking in from lunch, etc.)
MAINTAIN BACK OFFICE PRODUCTIVITY
Maintains office flow, minimum patient wait time of no more than 15 min in waiting
room and no more than 1 hour total chair time in back office.
Utilizes down time to recover ops, open bay, and sterilization.
ADMINISTRATIVE DUTIES
Answers phones, greets patients, confirms appointments, processes treatment
planning and collects co-payments.
Communicates effectively and professionally with patients, visitors, physicians, and
coworkers.
Schedules & confirms appointments with patients.
Interacts with others in a positive, respectful, and considerate manner.
Uses facility resources appropriately and avoids wasteful practices.
Analyzes work areas and makes recommendations for potential cost-effective
improvements.
Reports observed or suspected medical emergencies, notifies appropriate personnel,
and responds appropriately.
Identifies facility emergency situations (e.g., fire, disaster) and notifies appropriate
personnel and external agencies.
Serves as telephone operator for facility; routes incoming calls correctly and takes
accurate messages when unable to connect caller to requested party.
Receives and distributes all mail and special deliveries.
Greets & checks in patients and provides necessary paperwork for completion.
Prints out all labels, forms, etc., for patient charts and assembles charts before
appointment.
Manages Customer Service Program.
Assists dentist with special projects and any other miscellaneous office/clerical duties
as needed.
Checks emails and voicemails and returns accordingly.
Regular, predictable attendance is required.
Ability to get along and work effectively with others.
Submit Daily Report Sheets
Submit Inventory Invoices and Sheets
Qualifications
Education and/or Experience:
High school diploma or equivalent
1+ years of dental front office receptionist experience
6+ months of leading front office operations.
Bilingual in Spanish
Phlebotomist Patient Services Representative
Front Desk Coordinator Job 14 miles from Palm Desert
The Phlebotomist Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe, and accurate manner.
The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy of patient information.
Job Responsibilities:
Under the direction of the area supervisor, perform daily activities accurately and on time.
Maintain a safe and professional environment.
Phlebotomist Patient Services Representative performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
Maintains required records and documentation.
Demonstrates organizational commitment and promotes a positive image to patients, clients, employees, and the public in general.
Job Requirements:
Ability to provide quality, error-free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Excellent phlebotomy skills to include pediatric and geriatric.
Flexible and available based on staffing needs, which includes weekends, holidays, on-call, and overtime.
Required Education:
High school diploma or equivalent REQUIRED
Medical training: medical assistant or paramedic training preferred.
Phlebotomy certification preferred (Required in California, Nevada, and Washington).
Work Experience:
Minimum of 6 months of experience REQUIRED.
One(+) year phlebotomy experience preferred.
Customer service in a retail or service environment pis referred.
Keyboard/data entry experience is a must.
Benefits:
Medical, Vision, and Dental Insurance Plans
401k Retirement Fund
About The Company:
Leading provider of diagnostic information services, empowering healthier lives. Leveraging the world's largest clinical lab database, we offer insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management. Serving millions of patients and healthcare providers worldwide, we're committed to a healthier world, inclusive care, and building value for all stakeholders.
About GTT:
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!
25-22318: #gttqst #gttjobs