Medical Receptionist
Front Desk Coordinator Job 47 miles from Penfield
* The Receptionist is responsible for the smooth and efficient scheduling of office visits in accordance with the templates and parameters set by the physicians, as well as office front end operations. *Reporting:* The Receptionist reports to the Practice Manager
*Duties and Responsibilities:*
* Immediately upon their arrival, greets patients in a professional friendly manner, verifies insurance information, HIPAA information and ALL patient demographics, modifies in computer as needed.
* Provide excellent patient service.
* Obtain all patient consents
* Reviews and collects all copayments and balances due at time of visit
* Verifies patient insurance eligibility and co-pay information.
* Updates patient status in Chart Central.
* Promptly and professionally answers all incoming telephone calls ensuring to introduce yourself and the practice. Screen and direct calls appropriately.
* Retrieves messages from answering service line and voice mail responds as needed. Documents calls in the EMR for provider/staff review.
* Triages medically appropriate calls to the nursing staff or provider.
* Gives patients testing requisitions, as directed by the physicians, schedules patients for ancillary tests, and outside physicians' appointments (referrals). Documents and processes appropriate follow-up in the EMR.
* Records and documents referrals in the patient's chart as directed.
* Records and distributes to the appropriate party, complete and accurate information in regards to phone messages taken.
* Schedules and reschedules patient appointments over the telephone, in-person and follow up visits at the end of the initial patient appointment.
* Provides patient with appointment information and instruction as needed.
* Updates computer schedules as requested by the office manager/physicians.
* Maximizes physician schedules to reach target volumes.
* Daily manages scanning folders and in-bound faxing to ensure complete scanning and routing of all incoming documents to the appropriate provider or staff member.
* Provides secretarial coverage as assigned for Saturday clinics on a rotating basis. Provides coverage for Flu Clinics or extended office hours as assigned.
* Treats all patients, peers, providers and staff in a positive, professional manner.
* Actively participate in the practice's marketing/customer service and quality improvement efforts
* Other duties as dictated by the needs of the practice
* Completes all required training and continuing education as directed.
* Train employees and perform other tasks assigned by the practice manager.
* Identify needed equipment repairs or upgrades, and report to the practice manager.
* Complete Medical records request.
* Obtain and maintain patient portal account information.
* Provide information and answer patient's non-clinical questions.
* Create, document and follow-up on “To Do”s and triages.
* Initiate and complete insurance referral and prior authorizations.
* Provider Clinical Visit Summary to patients at check-out.
* Complete and reconcile daily cash out and prepare bank deposits including CC settlement.
* Maintain tidiness and cleanliness of work stations and patient waiting areas.
* Open, sort and distribute mail, redirect delivered mail to correct locations and other mail room functions as necessary.
* Attends mandatory staff meetings, morning huddles, training sessions and conferences.
* Maintain lists and databases.
* Open and close office daily.
* EMR procedures
* Correspond and coordinate with other providers involved in patient care.
*Qualifications:*
* 1 year of Medical Receptionist experience, required
* 1 year Medent experience, required
* 2 years Customer Service experience, required
Job Type: Full-time
Pay: $18.00 - $24.50 per hour
Expected hours: 40 per week
Benefits:
* 401(k) matching
* Dental insurance
* Disability insurance
* Employee assistance program
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Retirement plan
* Vision insurance
Schedule:
* Monday to Friday
Experience:
* Medical Receptionist: 1 year (Required)
* Customer Service: 2 years (Required)
* Medent: 1 year (Preferred)
Work Location: Multiple locations
Patient Care Coordinator
Front Desk Coordinator Job 8 miles from Penfield
WELLBE INTRODUCTION
The WellBe care model is a Physician Led Advanced Geriatric Care Program focused on the quality of care of the frail, poly-chronic, and elderly Medicare Advantage patients. This population is typically underserved and very challenged with access to overall health care. To address these problems, we have elected to bring the care to the patient, instead of trying to bring the patient to the care. WellBe's Care Model is to provide our members the entire continuum of care from chronic to urgent care in the home, hospital, skilled nursing facility, assisted living, palliative care, and to end of life care. WellBe's physician/advanced practicing clinician led geriatric care teams' partner with the patient's primary care physician to provide concierge level geriatric medical care and social support in the home as well as delivering and coordinating across the entire care continuum.
GENERAL SUMMARY
Our Patient Care Coordinator are part of a home-based care team that provides compassionate care to the frail population who suffer from chronic and acute illnesses or injuries. Our PCA's are responsible for answering incoming and outgoing calls, coordinating care with the rest of the medical team, scheduling patient appointments, specialist appointments and coordinating diagnostic tests, being a community resource, working to engage patients that currently are not engaged, and contributing complete and accurate data in patient's records. The successful candidate will employ critical thinking and decision making, be comfortable with technology, have flexibility, and love working with patients and a collaborative interdisciplinary team. We offer a positive, upbeat work environment where all medical personnel work together for the good of the patient.
Job Description
SKILLS & COMPETENCIES
Practices the WellBe mission: To help our patients lead healthier, meaningful lives by delivering the most Complete Care.
Updates and maintains all digital client records and assist in transitioning hard copy records to digital format
Acts as a community resource for the patient
Conduct patient scheduling, registration and eligibility verification
Manage patient medical records as appropriate
Answer phone calls and emails from patients, make outcoming calls, prioritize patient concerns as appropriate
Answer patient non-clinical questions and explains the process
Schedules/coordinates WellBe provider visits with patients, tests, specialist appoints, social resources.
Ensures all appropriate patient information is in the EMR
Provide positive customer service and treat all patients and staff with respect
Prioritizes urgent patient needs, scheduling needs for Complete Care Assessment, and efforts to engage the unengaged
Collaborates with the interdisciplinary team and participate in regularly scheduled team meetings
Support APC in ongoing panel management and quality of care efforts (e.g., HEDIS)
Completes next day visit chart prep
Utilize reporting to help providers track, meet and exceed team goal,
Other tasks needed to accomplish team's objectives/goals
Job Requirements
Job Requirements
Educational/ Experience Requirements:
High school graduate or GED
License, Certification, Registration
MA Certification-Preferred
Required Skills and Abilities:
2+ years of experience working for a healthcare practice or hospital
EMR documentation experience preferred
High level of professionalism
Strong critical thinking skills
Strong customer centric focus/service skills
Strong computer skills, including Word, Excel, and PowerPoint
Strong verbal, written, presentation, and interpersonal communication skills
Supervisory Responsibility: N/A
Travel requirements: No travel is required
Compensation:
$19-21/hr plus benefits
Work Conditions: Ability to lift up to 20lbs. Moving lifting or transferring of patients may involve lifting of up to 50lbs as well as assist with weights of more than 100lbs. Ability to stand for extended periods. Ability to drive to patient locations (ie. home, hospital, SNF, etc). Fine motor skills/Visual acuity
The preceding functions may not be comprehensive in scope regarding work performed by an employee assigned to this position classification. Management reserves the right to add, modify, change or rescind the work assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role.
Patient Care Coordinator - Behavioral Health and Dental
Front Desk Coordinator Job 8 miles from Penfield
Job Title: Behavioral Health Intake and Patient Care Coordinator
Salary: $19 - $22 per hour commensurate with experience
Employment: Full Time 40 hours per week. Days and hours of work are Monday through Friday during business hours. Evening work may be required as job duties demand.
Summary/Objective: The Patient Care Coordinator assists new Article 16 and Article 28 patients within our Behavioral Health and Dental programs during the admissions process and provides additional various supports to all clients and the clinic team to ensure the smooth and compliant operation of clinic services in accordance with CP Rochester's Mission, Vision, and Values, as well as the goals of the individual, department, and the agency.
Requirements:
Must possess a Bachelor's Degree.
Must have a clean valid NYS Driver's License.
Demonstrate computer knowledge and skills in basic computer programs including but not limited to word processing, spreadsheets, email, and scheduling; and
Good listening and effective oral and written communication skills, including telephone skills.
Responsibilities include:
Imparts agency philosophy of “Equal Opportunity, Independence and Realization of Individual Potential” to children, families, program staff and community resources.
Maintains confidentiality of information relating to individuals and their families in accordance with agency policy.
Assists with intake paperwork processing, fielding intake-related documentation questions, preparing and sending intake packets to potential individuals, obtaining initial scripts for service and ensuring that all intake information is completed in a timely manner for Article 16 and Article 28 clients.
Answers telephones, takes messages and refers calls to the appropriate person.
Communicates effectively with staff, service providers, individuals, caregivers, family members, and the community.
Completes assigned copying, scanning, mailings, and faxing within and outside of the Electronic Health Record System.
Maintains Clinic Client Charts: Enters information into Electronic Health Record system efficiently and in a timely manner. Understands the system and ensures electronic filing to ensure proper organization of electronic records. Scans/Files all clinic documentation in a timely and efficient manner ensuring compliance with regulatory requirements, prepares new charts for consumers being admitted, routinely purges charts, and audits charts of consumers being discharged. Deactivates charts within Electronic Health Record System when discharged entirely and purges paper charts as needed.
Ensures that 90-day Medicaid re-certifications are completed in a timely manner including maintenance of a 90-day tracking spreadsheet, accurate cover sheets, and MD signature verification through approved electronic or paper methods. Gives feedback to supervisor or Director as to efficacy.
Maintains current schedules for all Psychiatrists, Psychologists, LMSW, LCSW, Dental providers, and other providers in the Electronic Health Record System. Updates Schedule templates as needed and works within scheduling modules appropriately.
Assists behavioral health/psychiatry clinic by preparing psychiatric charts from intake, scheduling, and including any necessary electronic record data entry to charts, including but not limited to lab results.
Assists dental clinic by preparing dental charts from intake, scheduling, and including any necessary electronic record data entry to charts.
Checks Health Commerce System PMP Istops for controlled medication renewals and enters this into the EMR.
Enters data into the Clozapine Rems system.
Verifies insurances for Article 16 and Article 28 clients
Maintains professional demeanor.
Provides primary coverage for front desk, as needed.
Participates in agency committees as asked or as needed.
Participates in conferences, workshops and in-service training as needed or recommended to enhance job skills and personal growth and development.
Adheres to agency's policies and procedures as well as department guidelines.
Completes other clinic tasks, as assigned, by the Supervisor and/or Director of Clinical Services.
Competency Requirements:
Ethical conduct.
Problem Solving/Analysis.
Communication proficiency.
Stress Management/Composure.
Discretion.
Client focus.
Time Management.
Supervisory Responsibility: None.
Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Work Environment: This job operates in a professional office and clinic settings. This role routinely uses standard office equipment.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit, stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must frequently lift and/or move objects up to 10 pounds and occasionally lift and/or move objects up to 30 pounds.
Travel: Travel is primarily local during the business day, but employee may be expected to work at any of our partner agencies. Some out-of-the-area and overnight travel may be expected.
Comprehensive benefit plan including but not limited to:
Medical / Dental / Vision Insurance
17 Days Paid Time Off (PTO)
Paid Sick Time
8 Paid Holidays
Matching 403(b) and or ROTH Retirement Plan
Additional Insurance Offerings - Specified Disease Insurance w/ Cancer Rider, Accident Insurance, Identity Theft Protection
Employer Paid Health Reimbursement Arrangement (HRA)
Employer paid Life Insurance, Short-term and Long-term Disability Insurance
Tuition Reimbursement plus a 25% Tuition Discount for benefit-eligible Employees and Family Members at Roberts Wesleyan College
The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, internal equity, and location.
EEO Statement:
The agencies are equal opportunity employers. We do not discriminate against employees or applicants in the hiring, promotion, compensation, placement, termination, layoff, recall, transfer, leaves of absence or any other term or condition of employment on the basis of race, color, religion, sex, sexual orientation, gender orientation/identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran, domestic violence victim status, prior arrest and conviction records or any other protected category in accordance with applicable federal, state and local laws.
Patient Care Coordinator
Front Desk Coordinator Job 8 miles from Penfield
WELLBE INTRODUCTION The WellBe care model is a Physician Led Advanced Geriatric Care Program focused on the quality of care of the frail, poly-chronic, and elderly Medicare Advantage patients. This population is typically underserved and very challenged with access to overall health care. To address these problems, we have elected to bring the care to the patient, instead of trying to bring the patient to the care. WellBe's Care Model is to provide our members the entire continuum of care from chronic to urgent care in the home, hospital, skilled nursing facility, assisted living, palliative care, and to end of life care. WellBe's physician/advanced practicing clinician led geriatric care teams' partner with the patient's primary care physician to provide concierge level geriatric medical care and social support in the home as well as delivering and coordinating across the entire care continuum.
GENERAL SUMMARY
Our Patient Care Coordinator are part of a home-based care team that provides compassionate care to the frail population who suffer from chronic and acute illnesses or injuries. Our PCA's are responsible for answering incoming and outgoing calls, coordinating care with the rest of the medical team, scheduling patient appointments, specialist appointments and coordinating diagnostic tests, being a community resource, working to engage patients that currently are not engaged, and contributing complete and accurate data in patient's records. The successful candidate will employ critical thinking and decision making, be comfortable with technology, have flexibility, and love working with patients and a collaborative interdisciplinary team. We offer a positive, upbeat work environment where all medical personnel work together for the good of the patient.
Job Description
SKILLS & COMPETENCIES
* Practices the WellBe mission: To help our patients lead healthier, meaningful lives by delivering the most Complete Care.
* Updates and maintains all digital client records and assist in transitioning hard copy records to digital format
* Acts as a community resource for the patient
* Conduct patient scheduling, registration and eligibility verification
* Manage patient medical records as appropriate
* Answer phone calls and emails from patients, make outcoming calls, prioritize patient concerns as appropriate
* Answer patient non-clinical questions and explains the process
* Schedules/coordinates WellBe provider visits with patients, tests, specialist appoints, social resources.
* Ensures all appropriate patient information is in the EMR
* Provide positive customer service and treat all patients and staff with respect
* Prioritizes urgent patient needs, scheduling needs for Complete Care Assessment, and efforts to engage the unengaged
* Collaborates with the interdisciplinary team and participate in regularly scheduled team meetings
* Support APC in ongoing panel management and quality of care efforts (e.g., HEDIS)
* Completes next day visit chart prep
* Utilize reporting to help providers track, meet and exceed team goal,
* Other tasks needed to accomplish team's objectives/goals
Job Requirements
Job Requirements
Educational/ Experience Requirements:
* High school graduate or GED
License, Certification, Registration
* MA Certification-Preferred
Required Skills and Abilities:
* 2+ years of experience working for a healthcare practice or hospital
* EMR documentation experience preferred
* High level of professionalism
* Strong critical thinking skills
* Strong customer centric focus/service skills
* Strong computer skills, including Word, Excel, and PowerPoint
* Strong verbal, written, presentation, and interpersonal communication skills
Supervisory Responsibility: N/A
Travel requirements: No travel is required
Compensation:
$19-21/hr plus benefits
Work Conditions: Ability to lift up to 20lbs. Moving lifting or transferring of patients may involve lifting of up to 50lbs as well as assist with weights of more than 100lbs. Ability to stand for extended periods. Ability to drive to patient locations (ie. home, hospital, SNF, etc). Fine motor skills/Visual acuity
The preceding functions may not be comprehensive in scope regarding work performed by an employee assigned to this position classification. Management reserves the right to add, modify, change or rescind the work assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role.
Front Desk Dental Care Coordinator- 33-40 Hours
Front Desk Coordinator Job 8 miles from Penfield
Front Desk Coordinator - Dental Office (Chili, NY) Contract-to-Hire | Starting at $20/hour | 33-40 hours/week
TES Staffing is proud to partner with a fast-paced, patient-focused dental office located in the Chili area of Rochester in search of a Front Desk Dental Care Coordinator. As the first face patients see when they walk through the door, this role is essential in creating a welcoming and efficient experience.
Schedule:
Monday, Wednesday, Thursday, Friday 7:45AM- 5pm during training
Once Training is complete: 1 Hour lunch
Monday;-8AM-5PM
Tuesday: 8 AM- 1 PM
Wednesday: 8AM-5PM
Thursday: 8AM-5PM
Friday: 8AM-5PM
One Saturday per month: 7:45 AM-12:15 PM
33-40 hours per week
Type: Contract-to-hire
Responsibilities:
Greet and check in patients in a friendly, professional manner
Answer incoming phone calls and direct appropriately
Schedule and confirm appointments
Verify insurance and update patient demographics
Handle basic billing tasks and patient communication
Collaborate with a small, close-knit team to support daily operations
Ideal Candidate Will Have:
Strong customer service background
Excellent communication and phone skills
Positive, friendly demeanor with a professional appearance
Ability to multitask and stay organized in a fast-paced environment
Dental office experience is a plus, but not required
Join a team that values fun, teamwork, and providing excellent care to their patients. If you're looking for a dynamic role with growth potential, we encourage you to apply!
Apply today through TES Staffing to be considered!
Medical Receptionist
Front Desk Coordinator Job In Penfield, NY
Job Description
MVPT Physical Therapy, a leading provider of outpatient physical therapy in the Northeast, is seeking a Medical Receptionist to join our team.
Attractive Compensation and Benefits Package, with:
Competitive salary with opportunities for performance bonus
Attractive benefits package including medical, dental, vision, life, and 401K with company match
Generous paid time off
Clear opportunities for professional development, career advancement, and increased compensation through our Dedicated Career Path for Patient Care Coordinators
Do Meaningful Work, by:
Providing an outstanding patient experience and contributing to our 99% patient satisfaction score
Supporting our commitment to building healthier communities
Fostering a welcoming, inclusive, and engaging workplace with work/life balance and flexible scheduling
What You Will Bring:
With training, the ability to become proficient with scheduling software
An ability to work collaboratively in a team environment
A compassionate and patient-focused attitude
A strong focus on our core values growth, service excellence, health and wellness, teamwork, character and compassion
Experience Needed:
Education: High school diploma or equivalent required; associate or bachelor's degree in healthcare administration or related field preferred.
Professional: Previous experience in a healthcare setting is desirable.
Hourly Pay: $17 - $18.50 / hour
MVPT Physical Therapy is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.
Medical Receptionist/Front Desk
Front Desk Coordinator Job 8 miles from Penfield
Experienced Front Desk Receptionist required for a busy Home Care Agency.
Anwer all incoming phone calls promptly and professionally
Route demanding multi-line phone calls
Direct incoming phone calls to appropriate person
Take messages and look up patient information
Responsible for opening and closing procedure of the office as needed
Respond to and relay all concerns and complaints to appropriate department
Accept all mail and packages
Excellent knowledge of Microsoft Word, Excel and Outlook.
HHAeXchange experience a plus
Must be pleasant, easy going and able to work under pressure
Positive, 'can do' attitude and a focus on team work
Must posses exemplary reading, writing and verbal skills
Organized and detail oriented
Hours of employment are 8:30 - 5:30 Monday - Thursday, Friday 8:30 - 3:30
Salary commensurate with experience
Job Type: Full-time
Salary: $17.00 to $19.00 /hour
Experience:
Receptionist: 3 years (Required)
Benefits offered:
Paid time off
Patient Coordinator (Medical Receptionist - Per Diem): Brighton
Front Desk Coordinator Job 5 miles from Penfield
Schweiger Dermatology Group is one of the leading dermatology practices in the country with over 400 healthcare providers and over 170 offices in New York, New Jersey, Pennsylvania, Connecticut, Florida, Illinois, Missouri, Minnesota, and California. Schweiger Dermatology Group provides medical, cosmetic, and surgical dermatology services with over 1.5 million patient visits annually.
Our mission is to create the
Ultimate Patient Experience
and a great working environment for our providers, support staff and all team members.
Schweiger Dermatology Group has been included in the
Inc. 5000 Fastest Growing Private Companies in America
list for seven consecutive years. Schweiger Dermatology Group has also received
Great Place to Work certification
. To learn more, click here.
Schweiger Dermatology Group's Ultimate Employee Experience:
Multiple office locations, find an opportunity near your home
Positive work environment with the tools to need to do your job and grow
Full time employees
(30+ hours per week)
are eligible for:
Medical (
TeleHeath included)
, HSA/FSA, Dental, Vision on 1st of the month after hire date
401K after 30 days of employment
Your birthday is an additional personal holiday
Company Sponsored Short Term Disability
Pre-tax savings available for public transit commuters
Part-time employees
(less than 30 hours)
are eligible for:
Dental and Vision on 1st of the month after date of hire
401K after 30 days of employment
Employee discounts on Schweiger Dermatology Group skin care products & cosmetic services
Job Summary: Per Diem Patient Coordinator at our Brighton Office. The Patient Coordinator executes all front office duties and provides support to patients, providers, and support staff. Open to no experience but has an interest in healthcare, teamwork experience, and detail oriented with a flexible schedule.
Schedule: Per Diem. Availability Monday through Friday with rotating Saturdays during business hours of 7:00am - 7:30pm. Open Flexibility to help cover in a team environment is needed.
Patient Coordinator/Medical Receptionist:
Proficiently and efficiently handle all incoming phone calls, scheduling-related tasks and online leads in a timely and knowledgeable fashion while creating a positive phone call experience for each caller.
Promote a professional and welcoming atmosphere to enhance quality of service and care offered to patients and for respective provider(s)
Understand provider to patient flow and anticipate provider's next steps to the best of their ability
Perform inventory responsibilities and stocking of supplies and equipment as requested
Attend all in-house training and continued education opportunities
Qualifications:
Healthcare Experience is required.
Medical Receptionist Experience preferred.
Experience using EMR software and patient scheduling systems preferred.
Must be computer savvy and familiar with Microsoft Word, Excel and Outlook.
Strong communication, interpersonal, and organizational skills.
Excellent patient relation and customer services skills.
Must be professional, reliable and dedicated employee.
Prefer prior experience working in a dermatology / medical environment preferred.
Open availability to work during weekdays and weekends.
Hourly Pay Range$16—$19 USD
Schweiger Dermatology Group, is an equal opportunity employer and does not discriminate in its hiring process with applicants, whether internal or external, because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender identity, disability, genetic information, veteran status, military status, application for military service or any other class per local, state or federal law.
Schweiger Dermatology Group does not require vaccination for COVID-19 in order to be considered for employment; however, some state guidelines may require that we keep record of your vaccination status on file.
Medical Receptionist
Front Desk Coordinator Job 8 miles from Penfield
Job DescriptionDescription As a Medical Receptionist you will handle inbound calls and provide thorough, efficient, and accurate account updates on for each call made or received and update records information about status of customer and status of contact effort. The Medical Receptionist assists with appointment scheduling activities for all practice centers.
Schedule
Monday-Thursday 8am-5pm
Friday 8am-4pm
What you will be doing Accurate computer input of patient demographics.
Procure appropriate referrals and type referral follow-up letters when necessary.
Assure daily schedules and medical records are reviewed.
Schedule patient appointments when needed.
Filing and distribution of patient medical records.
Check out patients including collection of appropriate fees, all forms are completed properly, updating of medical records with correct labels.
Completion of data spreadsheets in timeframe specified by organizational processes.
Answering and managing of multi-line phone system.
Processing of faxes daily.
Stay current with the latest technologies & medications and be able to answer general patient questions (premium IOL’s, etc..)
Verification of medical benefits for surgery and injections.
Discuss benefits and costs of non-covered benefits with patients
Complete consent and other necessary forms for surgery
Forward packet of surgical paperwork to appropriate surgical facility/hospital
Inform patient of any pre-admission testing (labs, EKG, etc.) as needed. Also of what is expected day of surgery, answer any pre-surgical questions, and inform of follow up care.
Schedule/board patient at correct facility (fax date/doctor/which eye/general information) with the appropriate boarding information per each surgical location requirements
Type History & Physical forms
Able to accurately complete surgery encounter form.
Must comply with all policies and procedures of the organization, including but not limited to standard operating procedures and employee handbook.
Perform any other duties assigned to accomplish the task at hand.
What you know Required
High school diploma or GED
Strong verbal and written communication skills
Desire
Telephone operator or high call volume experience
What you will receive
Competitive wages
Robust benefit package including medical, dental, life and disability (short- and long-term) insurance
Generous paid time off (PTO) program
Seven (7) company paid holidays
401(k) retirement plan with company match
An organization focused on People, Passion, Purpose and Progress
Inspirational culture
Medical Receptionist - Front Office
Front Desk Coordinator Job 47 miles from Penfield
Primary Care Solutions provides industry-leading Primary Care services to Veterans. Veteran-led and clinician-managed, we deliver compassionate, expert medical care, establishing personal bonds with our Veterans in our Community-Based Outpatient Clinics (CBOC's). We have consistently achieved high marks from the VA in our CBOC's, and we are excited to discover first-rate colleagues to join our group.
RESPONSIBILITIES
As a Medical Receptionist, you will be responsible for providing a friendly, welcoming, and confidential environment for our Veterans who have served our country valiantly. We are seeking caring professionals who are driven and committed to ensuring the well-being of our nation's Veterans.
* Office hours are Monday - Friday 8:00am to 4:30pm
* No evenings, holidays, on-call, or weekends!
* Greet patients for check-in or check-out.
* Verify all clinical reminders have been completed before discharge.
* Maintain patient records and enrollment tasks.
* Assist Nurse Manager/Clinic Administrator with inventory and supplies.
* Additional Administrative duties such as phones, filing, and maintaining the office.
JOB REQUIREMENTS:
* High School Diploma/GED
* Knowledge of computer systems to include the MS Office Suite
* Demonstrated high-quality customer service & organizational skills
* Basic Life Support certification from The American Heart Association (to be renewed annually)
COMPENSATION: $16
BENEFITS SUMMARY:
* 401(k)
* Medical/Dental/Vision/Prescription Plans
* Life Insurance
* Short/Long Term Disability
* Paid Time Off
* Colleague Referral Bonus Program
This job requires access to confidential and sensitive information requiring ongoing discretion and secure information management.
If you're looking for an organization that cares for your growth and well-being as much as it does its patients, Apply Today!
ADDITIONAL DATA:
As a Federal Contractor Primary Care Solutions (PCS) prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities. We prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, and national origin. PCS takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Front Desk Coordinator
Front Desk Coordinator Job 31 miles from Penfield
Front Desk Coordinator
“Open Up” to A Whole New Dental Experience
Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.
Wondering how this shapes your job experience?
We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry.
Smiling from Open to Close
(Pay Rate $18.00-21.00 per hour)
Monday: 10:45 AM - 7:00 PM
Tuesday-Thursday: 7:45 AM - 5:00 PM
Friday: 9:00 AM - 6:00 PM (subject to change to 7:45 AM - 3:00 PM)
Responsibilities
Skills Required to Make a Great “Impression” on Our Team
Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free
Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments.
Explains procedures and/or services to patients using dental knowledge.
Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate.
Tracks appointments due to no-shows, cancellations, and late arrivals
Qualifications
So How Can You “Fill” This Role?
High School Diploma or equivalent (Associate's degree preferred)
1-5 years of customer service, insurance, or dental experience preferred
Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed
“Brace” Yourself… It only Gets Better
Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us
Comprehensive benefits package, including 401k
Constant opportunities for career growth and continuing education
An exciting atmosphere that allows for freedom and individuality - enabling our team to always strive to do the best for our patients
Equal Opportunity Employer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.
#NADG3
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Front Office Assistant
Front Desk Coordinator Job 8 miles from Penfield
div class="col-md-7 job-content min_height_300 vega-col-6" div class="margin_bottom_20" test-id="**********" p class="MsoNormal" style="line-height:normal;"bPosition Overview:/bspan style="font-family:'Times New Roman', serif;" The Office Assistant/Receptionist will serve as a key support role in the law firm, providing primary front office duties, backup legal assistant support, as well as assisting with marketing, communications, and event support. /span/p p class="MsoNormal" style="line-height:normal;"span style="font-family:'Times New Roman', serif;"br//span/p p class="MsoNormal" style="line-height:normal;"span style="font-family:'Times New Roman', serif;" /span/p p class="MsoNormal" style="line-height:normal;"span style="font-family:'Times New Roman', serif;"Adams Leclair is a law firm that is focused delivering the highest quality work to our clients, and maintaining a collaborative, high-performing work environment. This role is integral to the firm's growth and success./span/p p class="MsoNormal" style="line-height:normal;"br//p p class="MsoNormal"bPrimary Responsibilities:/b/p p class="MsoNormal" style="margin-bottom:0in;"span style="font-family:'Times New Roman', serif;"Front Office Administration:/span/p ul style="margin-top:0in;" li class="MsoNormal" style="margin-bottom:0in;line-height:18pt;background-size:initial;"span style="font-family:'Times New Roman', serif;color:#000000;"Greet clients and maintain a client-ready reception area; responsible for maintaining and scheduling conference room calendars, coordinating food and beverage set-up and supporting the IT and A/V needs/spanspan style="font-family:'Times New Roman', serif;"/span/li li class="MsoNormal" style="margin-bottom:0in;line-height:18pt;background-size:initial;"span style="font-family:'Times New Roman', serif;color:#000000;"Manage phone calls and transmit messages accurately and promptly; Process incoming and outgoing mail including FedEx, certified mail, and USPS/spanspan style="font-family:'Times New Roman', serif;"/span/li li class="MsoNormal" style="margin-bottom:0in;line-height:18pt;background-size:initial;"span style="font-family:'Times New Roman', serif;color:#000000;"Maintain supplies and organization of office copy centers, kitchen, conference rooms, and common areas/spanspan style="font-family:'Times New Roman', serif;"/span/li li class="MsoNormal" style="margin-bottom:0in;line-height:18pt;background-size:initial;"span style="font-family:'Times New Roman', serif;color:#000000;"Scan and maintain files for receipts and applicable bills/spanspan style="font-family:'Times New Roman', serif;"/span/li li class="MsoNormal" style="margin-bottom:0in;line-height:18pt;background-size:initial;"span style="font-family:'Times New Roman', serif;color:#000000;"Maintain up-to-date and organized digital files using the firm's practice management software/spanspan style="font-family:'Times New Roman', serif;"/span/li li class="MsoNormal" style="margin-bottom:0in;line-height:18pt;background-size:initial;"span style="font-family:'Times New Roman', serif;color:#000000;"Provide reporting support, utilizing practice management software and use of Excel./spanspan style="font-family:'Times New Roman', serif;"/span/li li class="MsoNormal" style="margin-bottom:0in;line-height:18pt;background-size:initial;"span style="font-family:'Times New Roman', serif;color:#000000;"Provide data entry support for file maintenance and new file opening, as needed./spanspan style="font-family:'Times New Roman', serif;"/span/li li class="MsoNormal" style="margin-bottom:0in;line-height:18pt;background-size:initial;"span style="font-family:'Times New Roman', serif;color:#000000;"Provide daily assistance to the administrative team with work overflow, including word processing, document production, check request processing, time entry, initiating conflict checks and new client/matter requests, creating new client files, and processing expense reports./spanspan style="font-family:'Times New Roman', serif;"/span/li /ul p class="MsoNormal" style="margin-bottom:0in;line-height:18pt;background-size:initial;"span style="font-family:'Times New Roman', serif;color:#000000;"HR/Communications Support:/spanspan style="font-family:'Times New Roman', serif;"/span/p ulli style="margin-bottom:0in;text-indent:-0.25in;line-height:18pt;background-size:initial;"span style="font-family:Symbol;"·span style="font-size:7pt;line-height:normal;font-family:'Times New Roman';" /span/spanspan style="font-family:'Times New Roman', serif;color:#000000;"Assists with scheduling interviews, interview communications, and filing/spanspan style="font-family:'Times New Roman', serif;"/span/lili style="margin-bottom:0in;text-indent:-0.25in;line-height:18pt;background-size:initial;"span style="font-family:Symbol;"·span style="font-size:7pt;line-height:normal;font-family:'Times New Roman';" /span/spanspan style="font-family:'Times New Roman', serif;color:#000000;"Supports the new hire onboarding process/spanspan style="font-family:'Times New Roman', serif;"/span/lili style="margin-bottom:0in;text-indent:-0.25in;line-height:18pt;background-size:initial;"span style="font-family:Symbol;"·span style="font-size:7pt;line-height:normal;font-family:'Times New Roman';" /span/spanspan style="font-family:'Times New Roman', serif;color:#000000;"Member of the culture committee /spanspan style="font-family:'Times New Roman', serif;"/span/lili style="margin-bottom:0in;text-indent:-0.25in;line-height:18pt;background-size:initial;"span style="font-family:Symbol;"·span style="font-size:7pt;line-height:normal;font-family:'Times New Roman';" /span/spanspan style="font-family:'Times New Roman', serif;color:#000000;"Gather information for the weekly newsletter and publish each week/spanspan style="font-family:'Times New Roman', serif;"/span/lili style="margin-bottom:0in;text-indent:-0.25in;line-height:18pt;background-size:initial;"span style="font-family:Symbol;"·span style="font-size:7pt;line-height:normal;font-family:'Times New Roman';" /span/spanspan style="font-family:'Times New Roman', serif;color:#000000;"Use SurveyMonkey for data gathering as required/spanspan style="font-family:'Times New Roman', serif;"/span/li/ul p class="MsoNormal" style="margin-bottom:0in;line-height:18pt;background-size:initial;"span style="font-family:'Times New Roman', serif;color:#000000;"Event Support:/spanspan style="font-family:'Times New Roman', serif;"/span/p ul style="margin-top:0in;" li class="MsoNormal" style="line-height:normal;"span style="font-family:'Times New Roman', serif;"Support and execute firm events such as client meetings, seminars, webinars, networking events, and holiday gatherings./span/li li style="margin-bottom:0in;text-indent:-0.25in;line-height:18pt;background-size:initial;"span style="font-family:Symbol;"·span style="font-size:7pt;line-height:normal;font-family:'Times New Roman';" /span/spanspan style="font-family:'Times New Roman', serif;color:#000000;"Assist in managing the firm's participation in conferences and other professional events/spanspan style="font-family:'Times New Roman', serif;"/span/li/ul p class="MsoNormal" style="margin-bottom:0in;line-height:18pt;background-size:initial;"span style="font-family:'Times New Roman', serif;color:#000000;"Marketing Support (experience preferred, but not required):/spanspan style="font-family:'Times New Roman', serif;"/span/p ulli style="margin-bottom:0in;text-indent:-0.25in;line-height:18pt;background-size:initial;"span style="font-family:Symbol;"·span style="font-size:7pt;line-height:normal;font-family:'Times New Roman';" /span/spanspan style="font-family:'Times New Roman', serif;color:#000000;"Track ongoing Marketing initiatives/spanspan style="font-family:'Times New Roman', serif;"/span/lili style="margin-bottom:0in;text-indent:-0.25in;line-height:18pt;background-size:initial;"span style="font-family:Symbol;"·span style="font-size:7pt;line-height:normal;font-family:'Times New Roman';" /span/spanspan style="font-family:'Times New Roman', serif;color:#000000;"Utilize canva and mailchimp for social media and newsletter communications/spanspan style="font-family:'Times New Roman', serif;"/span/lili style="margin-bottom:0in;text-indent:-0.25in;line-height:18pt;background-size:initial;"span style="font-family:Symbol;"·span style="font-size:7pt;line-height:normal;font-family:'Times New Roman';" /span/spanspan style="font-family:'Times New Roman', serif;color:#000000;"Create and post social media for the firm in conjunction with the marketing team/spanspan style="font-family:'Times New Roman', serif;"/span/lili style="margin-bottom:0in;text-indent:-0.25in;line-height:18pt;background-size:initial;"span style="font-family:Symbol;"·span style="font-size:7pt;line-height:normal;font-family:'Times New Roman';" /span/spanspan style="font-family:'Times New Roman', serif;color:#000000;"Update website and social media platforms with Adams Leclair and attorney information/spanspan style="font-family:'Times New Roman', serif;"/span/li/ul p class="MsoNormal" style="line-height:normal;"bQualifications:/bspan style="font-family:'Times New Roman', serif;"/span/p ul li class="MsoNormal" style="line-height:normal;"span style="font-family:'Times New Roman', serif;"Bachelor's degree (preferred)./span/li li class="MsoNormal" style="line-height:normal;"span style="font-family:'Times New Roman', serif;"Minimum of 1-3 years of experience in office management or administrative support, preferably in a law firm or professional services environment./span/li li class="MsoNormal" style="line-height:normal;"span style="font-family:'Times New Roman', serif;"Experience in social media, and content creation (preferred)/span/li li class="MsoNormal" style="line-height:normal;"span style="font-family:'Times New Roman', serif;"Proven ability to coordinate events and manage multiple tasks with attention to detail./span/li li class="MsoNormal" style="line-height:normal;"span style="font-family:'Times New Roman', serif;"Excellent written and verbal communication skills with a professional demeanor./span/li li class="MsoNormal" style="line-height:normal;"span style="font-family:'Times New Roman', serif;"Strong organizational, problem-solving, and multitasking abilities./span/li li class="MsoNormal" style="line-height:normal;"span style="font-family:'Times New Roman', serif;"Proficiency in Microsoft Office Suite, and online social media tools./span/li /ul p class="MsoNormal" style="line-height:normal;"bCompensation:/bspan style="font-family:'Times New Roman', serif;" Compensation will be based on experience and qualifications, with a range of annual salary of $37,000 - 42,000 for a full-time position. This is an in-person role, with work hours of 8:45am to 5:00pm with a 45-minute break. Benefits include a health insurance stipend, paid time off, holidays, sick leave, 401K, and paid parking./span/p p /p p class="MsoNormal" style="line-height:normal;"span style="font-family:'Times New Roman', serif;"Part-time candidates are welcome to apply as well./span/p /div
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Front Desk Coordinator I - Concierge
Front Desk Coordinator Job 47 miles from Penfield
Looking for a career that makes you smile? We're seeking a Front Desk Coordinator I to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).
* Welcomes visitors to the practice and provides information about clinic features
* Answers, screens, and routes incoming calls and takes messages as needed
* Checks-in and collects general information from patients on their first visit
* Verifies insurance information
* Notifies clinicians of patient arrival and readiness
* Makes appointments for returning patients as necessary
* Prints/reprints appointment reminders and school/work excuses
* May make changes to the patient schedule as necessary
* Coordinates payment arrangements or account resolution
* Receives, stores, and delivers shipments and mail
* Takes payments and posts to account
* Updates charts and patient information
* Drives internal marketing initiatives and fosters participation from everyone
Your special skills:
We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in:
* Ability to communicate effectively verbally and in writing
* Ability to listen and understand information verbally and in writing
Prerequisites for success:
* High School Diploma or equivalent required
* One (1) year of administrative experience preferred
* Bilingual a plus, but not required
The Perks:
In exchange for the dynamic contribution you'll bring to our team, we offer:
* Competitive salary
* Medical, dental, vision and life insurance
* Short and long-term disability coverage
* 401(k) plan
* 2 weeks paid time off in your first year + paid holidays
* Discounts on braces and clear aligners for you and your family members
Why Smile Doctors?
As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.
Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles.
This is the perfect opportunity to grow with an expanding organization! Apply today!
Medical Secretary
Front Desk Coordinator Job 6 miles from Penfield
Lattimore Physical Therapy is seeking an experienced full-time medical secretary in our fast-paced private practice. The candidate must be a team player who is dependable, and hard-working.
The Position: The role of a Medical Secretary is the face of our practice, responsible for structuring patient flow, streamlining all operations, and providing administrative support to our physical therapist and leadership.
Essential Competencies
Excellent organizational skills with high attention to detail.
Excellent written and verbal communication skills.
Excellent social and emotional intelligence.
The primary duties of this position include, but are not limited to:
Greet visitors and patients, check-in and check-out, and direct to appropriate personnel.
Schedule and confirm patient appointments.
Answer telephones
Collect patient information and verify insurance coverage.
Scan documents
Routes faxes and electronical records.
Knowledge with HIPAA and privacy compliance laws.
No-fault and workers' compensation claim verification and follow ups
Complete medical records request
Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications
Required to work a flexible schedule, days, evenings.
Requirements
Medical Front Desk Receptionist: 1 year (Preferred)
Verification of Insurance: 1 year (Preferred)
Computer skills: 1 year (Preferred)
Medent knowledge (Preferred)
Benefits
Salary: $18 per hour
401(k) Matching
Dental Insurance
Health Insurance
Vision Insurance
Paid Time Off
Paid Sick Time
Paid Holidays
Life Insurance and AD&D
Long Term Disability
Clothing Allowance
Employee Assistance Program
Personal Training and Gym Discounts
Financial Wellness Programs
Hotel and Travel Discounts
Hotel Front Desk Agent
Front Desk Coordinator Job 8 miles from Penfield
Responsible for performing a variety of guest service activities while providing the highest level of service possible in an efficient, courteous and professional manner by following brand service standards and adhering to guidelines and procedures.
Essential Duties and Responsibilities
Greet, register, and assign rooms to guests.
Answer telephone.
Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
Make and confirm reservations.
Monitor room availability.
Block rooms.
Program wake-up calls.
Handle guest mail and messages.
Perform check-out services.
Open and close shifts making cash drops as necessary.
Maintain market stock and coffee area as needed.
Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service.
Provide guests with directions and information regarding the local area.
Assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas.
Assist in checking all lobby fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies.
Schedule shuttle runs for guests (hotels with shuttle only).
Provide safe transportation to all guests using the hotel shuttle vehicle (hotels with shuttle only).
Perform laundry duties as needed
Maintain continental breakfast, including closing and cleaning of area.
Requirements
Qualifications
One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. Minimum 18 years of age.
Physical Demands
The associate must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Work Environment
While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles, chemicals and dust. The noise level in the work environment is usually moderate. The associate works in an environment open to the general public.
Why Join Indus Hospitality Group?
At Indus Hospitality Group, we offer a dynamic work environment that fosters growth, innovation, and collaboration. Our team provides exceptional service and creates memorable experiences for both our guests and employees. Joining us means being part of a supportive, inclusive culture where your contributions are valued, and your career development is a priority.
We are committed to providing you with opportunities for personal and professional growth, ensuring that you have the tools and resources to thrive in your role. If you are a self-motivated, detail-oriented individual with a passion for recruitment, we invite you to apply for this exciting opportunity to make a meaningful impact on our team and help shape the future of our organization.
Come grow with us at Indus Hospitality Group!
Medical Receptionist
Front Desk Coordinator Job 8 miles from Penfield
Job DescriptionDescription:
Our Medical Receptionist will be the first point of contact with our patients, so we are looking for someone to live and breath the culture and core values of our brand. An ideal team member will always remain kind and professional, respond positively to pressure, take initiative, and inspire our team with energy and enthusiasm. Close follow through and collaboration on projects will lead to success in this position. This person will have many opportunities to connect and build a positive rapport with patients and coworkers. We are looking for an individual that will be the liaison between our company and its current and potential customers in a fast-paced environment. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
At Dermatology Associates of Rochester, we believe in positive teamwork, self-accountability and always doing the right thing. Our experienced dermatologists, skin care specialists, estheticians, and researchers are dedicated to bringing an unmatched level of care for our patients cosmetic & skin needs. We offer some of the most advanced skin treatments available for our cosmetic and medical patients.
Requirements:
Responsibilities
Manage some inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Build sustainable relationships and engage customers by going the extra mile
Keep records of all conversations in our EMR in a comprehensible way
Verify Patient insurance information and demographics
Take patient payment and copay
Check patients in and out for appointments
Schedule appointments
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets
Skills
Previous experience in a customer support role
Strong phone and verbal communication skills along with active listening
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
To expedite our hiring process, we invite you to complete a brief assessment through the Predictive Index. Click on this link to continue: *********************************************************
Patient Access Representative I Float
Front Desk Coordinator Job 8 miles from Penfield
Site: Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Float position between locations! - Lee, Dover and Rochester
Great Benefits Package!
Responsible for ensuring a smooth and efficient patient check-in and discharge process by providing excellent customer service, collecting patient information, verifying insurance coverage explaining policies & procedures, and handling patient questions.
Does this position require Patient Care: No
Qualifications
Essential Functions:
* Greet patients in a professional and friendly manner.
* Collect and verify patient demographic and insurance information, as well as enter information into systems
* Schedule appointments and confirm patient information
* Explain insurance and billing policies/procedures to patients
* Process payments and provide receipts
* Obtain pre-authorization for procedures as needed
* Handle patient questions, concerns and issues, while escalating any complex or difficult situations to patient access senior staff or manager
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Experience
Admitting, scheduling, registration, or insurance verification experience 1-2 years preferred
Knowledge, Skills and Abilities
* Knowledge of medical terminology and insurance verification procedures preferred.
* Ability to work in a fast-paced environment and handle multiple tasks.
* Excellent communication and interpersonal skills.
* Strong attention to detail and problem-solving abilities.
* Basic computer proficiency.
Additional Job Details (if applicable)
Wentworth-Douglass Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.
Remote Type
Onsite
Work Location
92 Farmington Road, Route 11
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
EEO Statement:
Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Front Desk Coordinator
Front Desk Coordinator Job 3 miles from Penfield
Job Title: Front Desk Coordinator Compensation: $17-19/hour | Contract-to-Hire
Our client has been delivering customized employee benefits solutions since 1978. They specialize in designing and managing plans that include dental, vision, prescription drug, and flexible spending accounts for brokers, carriers, and plan sponsors. Their work is precise, people-centered, and proudly independent. They are a small, laid-back team that takes our work seriously-but not themselves. The Opportunity
We're looking for a Front Desk Coordinator to join this close-knit team and keep the office running smoothly. You'll be the friendly first voice people hear when they call and a key support player behind the scenes. This is a great opportunity for someone who's organized, trustworthy, and looking for part-time hours with real impact.
This is a Monday-Thursday, 9:00 AM to 4:00 PM role.
Fridays are optional/light since many of their clients are closed.
Key Responsibilities
Answer incoming phone calls and direct them to the appropriate team member or resource
Review our shared service email inbox and assign messages to the right staff members, escalating urgent items
Open and date-stamp physical mail; distribute to appropriate team members
Check the office voicemail each morning, log entries into a shared spreadsheet, assign to the correct person, and flag urgency
General office duties including filing, shredding, and organizing
Help with light administrative tasks as assigned
Maintain discretion and confidentiality at all times - NDA required
About You
Friendly, professional phone manner
Reliable, punctual, and comfortable working independently
Great organizational skills-you love a good list or spreadsheet
Detail-oriented with the ability to prioritize tasks calmly
Comfortable with basic email, voicemail, and spreadsheet tools
Trustworthy and discreet-this role involves sensitive information
Previous front desk or office assistant experience is a plus but not required
Schedule & Compensation
Hours: Monday-Thursday, 9:00 AM to 4:00 PM
Pay: $17/hour (contract-to-hire arrangement)
Start date: ASAP
Why You'll Love It Here
Relaxed, supportive team atmosphere
Dogs occasionally visit the office 🐶
No micromanaging-just clear direction and real trust
Flexible environment that values people and balance
Patient Coordinator - Rochester, Canandaigua (Full Time)
Front Desk Coordinator Job 8 miles from Penfield
Schweiger Dermatology Group is one of the leading dermatology practices in the country with over 400 healthcare providers and over 170 offices in New York, New Jersey, Pennsylvania, Connecticut, Florida, Illinois, Missouri, Minnesota, and California. Schweiger Dermatology Group provides medical, cosmetic, and surgical dermatology services with over 1.5 million patient visits annually.
Our mission is to create the
Ultimate Patient Experience
and a great working environment for our providers, support staff and all team members.
Schweiger Dermatology Group has been included in the
Inc. 5000 Fastest Growing Private Companies in America
list for seven consecutive years. Schweiger Dermatology Group has also received
Great Place to Work certification
. To learn more, click here.
Schweiger Dermatology Group's Ultimate Employee Experience:
Multiple office locations, find an opportunity near your home
Positive work environment with the tools to need to do your job and grow
Full time employees
(30+ hours per week)
are eligible for:
Medical (
TeleHeath included)
, HSA/FSA, Dental, Vision on 1st of the month after hire date
401K after 30 days of employment
Your birthday is an additional personal holiday
Company Sponsored Short Term Disability
Pre-tax savings available for public transit commuters
Part-time employees
(less than 30 hours)
are eligible for:
Dental and Vision on 1st of the month after date of hire
401K after 30 days of employment
Employee discounts on Schweiger Dermatology Group skin care products & cosmetic services
Job Summary: Full-Time Patient Coordinator at our Rochester and Canandaigua Offices. The Patient Coordinator executes all front office duties and provides support to patients, providers, and support staff. Open to no experience but has an interest in healthcare, teamwork experience, and detail oriented with a flexible schedule.
Schedule: Full time, 30+ hours per week. Availability Monday through Friday with rotating Saturdays during business hours of 7am to 7pm. Open Flexibility to help cover in a team environment is needed.
Patient Coordinator/Medical Receptionist:
Proficiently and efficiently handle all incoming phone calls, scheduling-related tasks and online leads in a timely and knowledgeable fashion while creating a positive phone call experience for each caller.
Promote a professional and welcoming atmosphere to enhance quality of service and care offered to patients and for respective provider(s)
Understand provider to patient flow and anticipate provider's next steps to the best of their ability
Perform inventory responsibilities and stocking of supplies and equipment as requested
Attend all in-house training and continued education opportunities
Qualifications:
Healthcare Experience is preferred.
Medical Receptionist Experience preferred.
Experience using EMR software and patient scheduling systems preferred.
Must be computer savvy and familiar with Microsoft Word, Excel and Outlook.
Strong communication, interpersonal, and organizational skills.
Excellent patient relation and customer services skills.
Must be professional, reliable and dedicated employee.
Prefer prior experience working in a dermatology / medical environment preferred.
Open availability to work during weekdays and weekends.
Hourly Pay Range$16—$19 USD
Schweiger Dermatology Group, is an equal opportunity employer and does not discriminate in its hiring process with applicants, whether internal or external, because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender identity, disability, genetic information, veteran status, military status, application for military service or any other class per local, state or federal law.
Schweiger Dermatology Group does not require vaccination for COVID-19 in order to be considered for employment; however, some state guidelines may require that we keep record of your vaccination status on file.
Medical Receptionist - Front Office
Front Desk Coordinator Job 47 miles from Penfield
Primary Care Solutions provides industry-leading Primary Care services to Veterans. Veteran-led and clinician-managed, we deliver compassionate, expert medical care, establishing personal bonds with our Veterans in our Community-Based Outpatient Clinics (CBOC's). We have consistently achieved high marks from the VA in our CBOC's, and we are excited to discover first-rate colleagues to join our group.
RESPONSIBILITIES
As a Medical Receptionist, you will be responsible for providing a friendly, welcoming, and confidential environment for our Veterans who have served our country valiantly. We are seeking caring professionals who are driven and committed to ensuring the well-being of our nation's Veterans.
* Office hours are Monday - Friday 8:00am to 4:30pm
* No evenings, holidays, on-call, or weekends!
* Greet patients for check-in or check-out.
* Verify all clinical reminders have been completed before discharge.
* Maintain patient records and enrollment tasks.
* Assist Nurse Manager/Clinic Administrator with inventory and supplies.
* Additional Administrative duties such as phones, filing, and maintaining the office.
JOB REQUIREMENTS:
* High School Diploma/GED
* Knowledge of computer systems to include the MS Office Suite
* Demonstrated high-quality customer service & organizational skills
* Basic Life Support certification from The American Heart Association (to be renewed annually)
COMPENSATION: $16
BENEFITS SUMMARY:
* 401(k)
* Medical/Dental/Vision/Prescription Plans
* Life Insurance
* Short/Long Term Disability
* Paid Time Off
* 11 Paid Federal Holidays
* Colleague Referral Bonus Program
This job requires access to confidential and sensitive information requiring ongoing discretion and secure information management.
If you're looking for an organization that cares for your growth and well-being as much as it does its patients, Apply Today!
ADDITIONAL DATA:
As a Federal Contractor Primary Care Solutions (PCS) prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities. We prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, and national origin. PCS takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.