Associate Patient Care Coordinator - Latrobe, PA
Front Desk Coordinator Job In Latrobe, PA
$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
Responsible for providing patient-oriented service in a clinical or front office setting; performs a variety of clerical and administrative duties related to the delivery of patient care, including greeting and checking in patients, answering phones, collecting patient co-pays and insurance payments, processing paperwork, and performing other front office duties as required in a fast-paced, customer-oriented clinical environment.
This position is full time (40hours/week) with the need to be able to work 24/7. Employees are required to have flexibility to work any of our schedules during this 24/7-time frame. It may be necessary, given the business need, to work occasional overtime.
Our offices are located at 100 Excela Health Drive, Latrobe, PA and includes the other outpatient sites in Ligonier, Latrobe Square. And Blairsville. Also, with the ability to cover the ER as needed
We offer 3-4 weeks of paid training. Training consists of 20 “buddy shifts” as well as a training program with a training team on the computer that is about one weeklong. The hours of the training will be based on the schedule of the person you will be shadowing.
Primary Responsibilities:
Communicates directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility / benefits
Utilizes computer systems to enter access or verify patient data in real - time ensuring accuracy and completeness of information
Gathers necessary clinical information and processes referrals, pre-certification, pre-determinations, and pre-authorizes according to insurance plan requirements
Verifies insurance coverage, benefits and creates price estimates, reverifications as needed
Collects patient co-pays as appropriate and conducts conversations with patients on their out-of-pocket financial obligations
Identifies outstanding balances from patient's previous visits and attempts to collect any amount due
Responsible for collecting data directly from patients and referring provider offices to confirm and create scheduled appointments for patient services prior to hospital discharge
Responds to patient and caregivers' inquiries related to routine and sensitive topics always in a compassionate and respectful manner
Generates, reviews and analyzes patient data reports and follows up on issues and inconsistencies as necessary
Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity, and Rehabilitation units
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
More information can be downloaded at: *************************
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED (or higher)
1+ years of experience in a hospital, office setting, customer service setting or phone support role
Intermediate level of proficiency in typing skills
Ability to work a full-time scheduled with any shift during a 24-hour, 7 day a week schedule (to include holidays)
Driver's license and access to reliable transportation
Preferred Qualifications:
Experience with Microsoft Office products
Experience in a Hospital Patient Registration Department, Physician office or any medical setting
Experience in insurance reimbursement and financial verification
Experience in requesting and processing financial payments
Working knowledge of medical terminology
Understanding of insurance policies and procedures
Ability to perform basic mathematics for financial payments
Soft Skills:
Strong interpersonal, communication and customer service skills
Physical and Work Environment:
Standing for long periods of time (10 to 12 hours) while using a workstation on wheels and phone/headset
**PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.
The salary range for this role is $16.00 to $28.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
Patient Care Coordinator
Front Desk Coordinator Job In Pittsburgh, PA
WELLBE INTRODUCTION
The WellBe care model is a Physician Led Advanced Geriatric Care Program focused on the quality of care of the frail, poly-chronic, and elderly Medicare Advantage patients. This population is typically underserved and very challenged with access to overall health care. To address these problems, we have elected to bring the care to the patient, instead of trying to bring the patient to the care. WellBe's Care Model is to provide our members the entire continuum of care from chronic to urgent care in the home, hospital, skilled nursing facility, assisted living, palliative care, and to end of life care. WellBe's physician/advanced practicing clinician led geriatric care teams' partner with the patient's primary care physician to provide concierge level geriatric medical care and social support in the home as well as delivering and coordinating across the entire care continuum.
GENERAL SUMMARY
Our Patient Care Coordinator are part of a home-based care team that provides compassionate care to the frail population who suffer from chronic and acute illnesses or injuries. Our PCA's are responsible for answering incoming and outgoing calls, coordinating care with the rest of the medical team, scheduling patient appointments, specialist appointments and coordinating diagnostic tests, being a community resource, working to engage patients that currently are not engaged, and contributing complete and accurate data in patient's records. The successful candidate will employ critical thinking and decision making, be comfortable with technology, have flexibility, and love working with patients and a collaborative interdisciplinary team. We offer a positive, upbeat work environment where all medical personnel work together for the good of the patient.
Job Description
SKILLS & COMPETENCIES
Practices the WellBe mission: To help our patients lead healthier, meaningful lives by delivering the most Complete Care.
Updates and maintains all digital client records and assist in transitioning hard copy records to digital format
Acts as a community resource for the patient
Conduct patient scheduling, registration and eligibility verification
Manage patient medical records as appropriate
Answer phone calls and emails from patients, make outcoming calls, prioritize patient concerns as appropriate
Answer patient non-clinical questions and explains the process
Schedules/coordinates WellBe provider visits with patients, tests, specialist appoints, social resources.
Ensures all appropriate patient information is in the EMR
Provide positive customer service and treat all patients and staff with respect
Prioritizes urgent patient needs, scheduling needs for Complete Care Assessment, and efforts to engage the unengaged
Collaborates with the interdisciplinary team and participate in regularly scheduled team meetings
Support APC in ongoing panel management and quality of care efforts (e.g., HEDIS)
Completes next day visit chart prep
Utilize reporting to help providers track, meet and exceed team goal,
Other tasks needed to accomplish team's objectives/goals
Job Requirements
Job Requirements
Educational/ Experience Requirements:
High school graduate or GED
License, Certification, Registration
MA Certification-Preferred
Required Skills and Abilities:
2+ years of experience working for a healthcare practice or hospital
EMR documentation experience preferred
High level of professionalism
Strong critical thinking skills
Strong customer centric focus/service skills
Strong computer skills, including Word, Excel, and PowerPoint
Strong verbal, written, presentation, and interpersonal communication skills
Supervisory Responsibility: N/A
Travel requirements: No travel is required
Work Conditions: Ability to lift up to 20lbs. Moving lifting or transferring of patients may involve lifting of up to 50lbs as well as assist with weights of more than 100lbs. Ability to stand for extended periods. Ability to drive to patient locations (ie. home, hospital, SNF, etc). Fine motor skills/Visual acuity
The preceding functions may not be comprehensive in scope regarding work performed by an employee assigned to this position classification. Management reserves the right to add, modify, change or rescind the work assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role.
Receptionist/Front Office
Front Desk Coordinator Job In Pittsburgh, PA
Job Description Position: Receptionist, Front OfficeEmployment Status: Full-Time Location: Pittsburgh, PA (North Hills Area) Type: Direct HirePay Rate: $16.00 to $18.00 hourly, depending on experience Benefits:
401(k), Dental insurance, Health insurance, Health savings account, Paid time off, Vision insurance
Job Responsibilities:
Greet clients and visitors; set up conference rooms
Answer and direct incoming calls
Open and close the lobby area each day
Receive and distribute mail and deliveries
Stock office supplies
Scan/copy documents as requested
Update client records as needed
Other duties as assigned by management
Skills Needs:
Customer service experience (1 year)
Excellent communication and organizational skills
Strong time management and ability to handle multiple tasks
Computer skills and proficiency with Microsoft Office
High school degree
Schedule:
8-hour shift/4-hour shifts
Day shift
Monday to Friday
No nights
No weekends
We are an EOE.
Front Desk Coordinator-$500 Sign on Bonus
Front Desk Coordinator Job In Pittsburgh, PA
Front Desk Coordinator-$500 Sign on Bonus
“Open Up” to A Whole New Dental Experience
Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.
Wondering how this shapes your job experience?
We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry.
Smiling from Open to Close
Monday:8:00 am-7:00 pm
Tuesday-Thursday:8:00 am-5:00 pm
Responsibilities
Skills Required to Make a Great “Impression” on Our Team
Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free
Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments.
Explains procedures and/or services to patients using dental knowledge.
Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate.
Tracks appointments due to no-shows, cancellations, and late arrivals
Qualifications
So How Can You “Fill” This Role?
High School Diploma or equivalent (Associate's degree preferred)
1-5 years of customer service, insurance, or dental experience preferred
Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed
“Brace” Yourself… It only Gets Better
Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us
Comprehensive benefits package, including 401k
Constant opportunities for career growth and continuing education
An exciting atmosphere that allows for freedom and individuality - enabling our team to always strive to do the best for our patients
Equal Opportunity Employer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.
#NADG3
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Front Office Medical Receptionist
Front Desk Coordinator Job In Pittsburgh, PA
Beacon Behavioral Partners is seeking highly skilled and compassionate Front Office Medical Receptionist for The Nexus Group in Robinson, Pennsylvania . Do you enjoy an environment of autonomy and accountability? Do you want to make a difference and add value to patient care in mental health? Do you like working in a team of professional, reliable, dedicated and positive people? Do you enjoy a fast-paced, dynamic work environment that requires you to wear different hats sometimes? If the answers are YES, then this position is for you! This is a unique opportunity to help shape the growth of the clinic and work with a team who appreciates a commitment to high quality patient care and professionalism. Who We Are Beacon Behavioral Partners is a growing network of physician-driven psychiatric practices with over 25 years of management experience within the behavioral health industry. Committed to reducing the barriers and burdens that come with owning private practice, Beacon fully manages administrative responsibilities while allowing practices to maintain clinical autonomy. This approach allows physicians to focus on what they do best - taking care of patients. Beacon Behavioral Partners now guides practices across Louisiana, Arkansas, Mississippi, Texas, and Pennsylvania. Partner clinics leverage access to an expansive network of over 400 staff members, including psychiatrists, psychologists, nurse practitioners, mental health therapists and recreational therapists at the forefront of the industry. Its experienced and forward-thinking physician advisory board provides clinicians with a supportive community for building best practices and sharing insights for an enhanced patient experience. Why work for us? At Beacon Behavioral Partners, The Front Office Medical Receptionist will receive a competitive hourly rate. Our comprehensive benefits package includes health, dental, and vision insurance; 401(k) company matching; short-term disability coverage; paid holidays; accrued paid time off; and other valuable offerings. What does the Front Office Medical Receptionist do? (including but not limited to) As the medical office receptionist you will be responsible for greeting patients, scheduling appointments, answering phone calls, managing patient records, verifying insurance information, collecting payments, and making sure the smooth operation of the front desk, acting as the first point of contact for patients while maintaining patient confidentiality and providing a welcoming atmosphere. Responsibilities Essential duties and responsibilities (including but not limited to)
Manage patient appointments, providers' schedules
Processing and scheduling new patient intakes
Checking in and outpatients
Manage patient questions, requests
Verifying insurance benefits
Manage Transcranial Magnetic Stimulation (TMS) therapy sessions (training will be provided)
Maintain office organization and ensure adherence/compliance with office procedures and policies with all government regulatory requirements, such as HIPAA and OSHA
Engage in various clerical functions as needed, such as scanning, filing, etc.
Help drive continued clinic expansion
Qualifications
Highschool Diploma or GED.
One year of customer service experience.
Health care, hospitality experience preferred
Experience in a small office environment preferred
Experience with Spravato is a plus
Physical Demands: This position primarily involves sitting for extended periods. This job requires employees to have a full range of physical capabilities, including the ability to handle and lift patients, demonstrate manual and finger dexterity, and maintain good eye-hand coordination. Employees must be able to stand and walk for extended periods and occasionally lift and carry items up to 40 lbs. Corrected vision and hearing within the normal range are also required. Reasonable accommodations may be provided to enable individuals with disabilities to perform these essential job functions.
Inpatient Registration Coordinator
Front Desk Coordinator Job In Aliquippa, PA
Gateway Rehab has a great opportunity for an Inpatient Registration Coordinator at our Center Township, PA location. In this role, you will provide clerical support to the inpatient team. This position could require some weekends or evenings.
Responsibilities
Responds to requests for admissions and admission information.
Provides administrative and clerical support to the admissions supervisor.
Completes patient consents thoroughly and accurately.
Maintains the patient bed board and ensuring accurate data entry for all patient level of care changes.
Collects patient liability as instructed by the patient benefit coordinators.
Required Knowledge and Skills
Data entry skills.
Strong verbal communication skills.
Excellent oral and written communication skills preferred.
Strong computer skills preferred.
Requirements
High school diploma or GED
Preferred Requirements
Some college
Additional Requirements:
A valid driver's license and favorable driving record required.
Pass PA Criminal History Record Check.
Obtain PA Childline and FBI clearances.
Pass Drug Screen.
TB Test
Work Conditions
Office-based
Substance Use Disorder Center
GRC IS AN EQUAL OPPORTUNITY EMPLOYER - M/F/V/D
Gateway Rehab proudly offers competitive wages and benefit packages, along with career advancement opportunities. Join us today!
Front Desk Receptionist
Front Desk Coordinator Job In Monroeville, PA
At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.
Job Description
Kelly Services is currently recruiting for a Front Desk Receptionist for our client, a Global Healthcare Solutions leader in Monroeville, PA. This is a temp-to-hire opportunity and pays $15.00 per hour.
Essential Duties and Responsibilities:
Looking for a person who can present a professional appearance, a calm and accommodating demeanor and be comfortable in a front desk position with lots of activity. Under close supervision of the designated manager or supervisor this person will operate multiple-call switchboard console and route calls to the appropriate person or location as well as perform general reception duties and related clerical tasks.
Greets vendors customers job applicants and other visitors; admits authorized visitors and escorts to the proper office with the proper identification
Establishes and maintains pertinent message and visitor logs
Accepts packages and other front door deliveries and routes to the appropriate recipient or location
Ensures that the front lobby remains neat and organized
Develops and maintains cooperative, positive and professional working relationships with others
May assist with a variety of scheduled and unscheduled projects occurring in the facility
Complies with all appropriate policies procedures safety rules and regulations.
Capable learning security and evacuation procedures quickly
Required Experience and Skills:
Two-year Associate's Degree in business administration, accountancy, sales, marketing, computer sciences, or similar vocations, or equivalent combination of experience and education
1-2 years directly related experience.
Ability to communicate effectively both orally and in writing
Strong interpersonal skills
Strong organizational skills; attention to detail
Ability to resolve issues quickly and efficiently
Ability to represent a positive and professional image
Knowledge in Microsoft Word, Excel and Outlook
Term of Assignment:
Temp-to-hire opportunity
8:00am-5:00pm Monday through Friday
Additional Information
Why Kelly?
As a Kelly Services candidate you will have access to numerous perks, including:
Exposure to a variety of career opportunities as a result of our expansive network of client companies
Career guides, information and tools to help you successfully position yourself throughout every stage of your career
Access to more than 3,000 online training courses through our Kelly Learning Center
Group-rate insurance options available immediately upon hire*
Weekly pay and service bonus plans
Bilingual Front Office - Spanish
Front Desk Coordinator Job In Saxonburg, PA
Job Description
Nancy Zacherl - State Farm Agency, located in Saxonburg, PA has an immediate opening for a Bilingual (Spanish) Front Office - Team Member. No insurance experience is required as we will train the right person with the right attitude.
The main role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Ideal candidate is a professional with a great attitude and outgoing personality! Someone who has 'never met a stranger,' has stellar computer skills, the ability to multi-task, works well with their peers, and has a true passion for helping others.
Responsibilities include but not limited to:
Provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency
Manage incoming calls
Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
You will receive:
Hourly base plus Commission and Bonus
Partial Benefits available after 6 months
Full Benefits after 1 year
Valuable experience
Growth potential/Opportunity for advancement within my office
Ideal Candidate:
Must be willing to obtain Property and Casualty insurance license
Strong phone contact handling skills and active listening
Comfortable with making outbound calls
Genuinely excited to help customers
Patient, empathetic, and passionately communicative; loves to talk
Ability to empathize with and advocate for clients when necessary
Strong Problem-solving skills
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Hotel Front Desk Receptionist
Front Desk Coordinator Job In Pittsburgh, PA
We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!
Part-time Front Office Assistant - Wilmerding, Greensburg, Latrobe, and Monroeville, PA
Front Desk Coordinator Job In Monroeville, PA
Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.
Day in the Life of a Front Office Assistant
Responsible for providing excellent customer service checking in patients, receiving payments, and assisting in daily operations.
Maintain friendly, professional attitude towards patients, offer a “white glove” experience.
Provide an exceptional experience by guiding new patients through their intake process.
Collect urine and saliva samples for patient drug screens as needed
Maintains daily financial records and reports
Coordinates with medical and clinical staff to coordinate intakes
Provides clerical and logistical support
Oversees patient accounts and financial responsibilities
Education and Experience requirements
:
At minimum, High School Diploma or GED required.
Customer Service experience in a fast paced environment preferred.
Experience in healthcare, addiction medicine, office administration preferred.
Lived Addiction experience is a plus.
Hours, Schedule, and Travel (if applicable)
It is expected that Front Office Assistants have flexibility to support on weekends and evenings averaging between 20-29 hours a week. This position's main locations include Wilmerding and Greensburg, Monroeville, and Latrobe, PA.
Position Benefits
Have a daily impact on many lives.
Excellent training if you are new to this field.
Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate.
Community events that promotes belonging and education. Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events.
Opportunity to save lives everyday!
Hotel Front Desk Receptionist
Front Desk Coordinator Job In Monaca, PA
We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us.
The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction.
If this sounds like you, apply today!
Medical Front Office Coordinator - Mt Lebanon
Front Desk Coordinator Job In Pittsburgh, PA
Job Description
WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.
At HearUSA, our mission is to reframe the world of hearing care and set the highest standard in modern hearing health. With an extensive network of 4,000 independent Hearing Care Professionals and more than 350 centers in U.S., we strive every day to provide each individual with the care, knowledge and experience they deserve.
What it’s all about:
As a Client Experience Specialist, you are passionate about the hearing healthcare of our clients. You will ensure clients’ needs are met in a timely manner, maintain a well-organized appointment schedule, and prioritize Simply Excellent Hearing Care.
What’s in it for you?
Top priority of culture and community including ongoing training
Attractive compensation package with monthly bonus opportunities
Onboarding, comprehensive benefits, paid holidays, PTO, 401k with match, Health & Wellness programs
Mentorship and professional development opportunities including a CES Advisory Board
Field support for your hearing center
What you will do:
Maintain client charts and ensure information is up to date
Prioritize welcome and confirmation calls and provide friendly and enthusiastic customer service
Manages clinic schedule to ensure efficient and expedient patient care for walk-in/curbside appointments, scheduled appointments, and potential clients
Enter stock and custom orders, perform weekly inventory audit to ensure accuracy.
Maintain detailed and accurate records of cash and bank deposits and perform all end of day processes and reports/ settlements
Maintains a clean, inviting, and friendly environment
Maintain basic knowledge of hearing aid technology and be able to perform basic cleaning/repair functions
Assist with basic hearing aid trouble shooting via telephone or in-person and clean and checks
Maintain knowledge of current HearUSA's products, promotions and pricing. As needed, facilitate and support with HearAssist and remote care
What we are looking for:
High School Diploma or equivalent
Experience in customer service and office administration
Excellent oral and written communication skills, ability to establish and maintain a professional rapport with clients and co-workers
Proficiency with computers including scheduling software and MS Office
Strong multi-tasking, organization, and time-management skills
A Place to Grow your Career:
Growth means investing in employee development, from day-to-day support to opportunities to stretch your skills. It also means creating space for your voice, sharing knowledge, and learning from peers as we build culture and community together. We offer:
A professional development team of dedicated Regional Training Managers
Continuing education, LinkedIn Learning and tuition reimbursement
Career advancement pathways for Center Support and Client Care
Pays :$19hr
The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person’s ability to do the job or otherwise made unlawful by federal, state, or local law.
Front Desk Receptionist
Front Desk Coordinator Job In Latrobe, PA
Have you considered a career in the healthcare industry? Do you enjoy caring for others and working in a team environment with supportive managers? You don't need years of training or a nursing degree to be able to work with the elderly - our support staff is just as important as nurses. We are looking for an outgoing and personable Receptionist. Must be a high energy individual able to learn new tasks quickly. The Receptionist is responsible for the operation of the switchboard and paging system. He/she answers all incoming calls, redirecting them as needed. The Receptionist greets visitors and gives directions to customers, visitors and guests, and supports clerical activities. Requirements and Experience:
Strong interpersonal and telephone skills.
Experience with word processing programs
Experience in a healthcare setting preferred, but not required
Multi-line phone experience helpful, but not required
Able to multi-task and highly organized
Team-focused and able to communicate effectively
Loyalhanna Senior Suites and Personal Care is an EEO employer - M/F/Vets/Disabled View all jobs at this company
IDA Staff Scheduling Specialist
Front Desk Coordinator Job In Irwin, PA
ID/A Scheduling Specialist
Achieving True Self-Irwin, PA *This is an in-person position. This role is in our Center for Achievement or with consumers M-F. Please do not apply if seeking remote work.
Are you looking for a new opportunity to make a difference in the lives of those with disabilities? Looking for a new role that has both administrative work and still provides a close connection with consumers? Look no further! Achieving True Self is looking for an ID/A Scheduling Specialist to work with our adult consumers in Westmoreland County.
The ID/A Scheduling Specialist at Achieving True Self will work with consumers and employees within Westmoreland County and surrounding areas to ensure staffing requirements are met and all client hours are covered. This position will provide on-call coverage for shifts where coverage is not otherwise available. This will ensure that our consumers have the necessary support they need. The ID/A Scheduling Specialist will be responsible for maintaining all staff availability including changes and updates. They will participate in events put on by ATS for our consumers, where possible. The ID/A Scheduling Specialist will work with an unstoppable passion for excellence and an unquestionable commitment to ensuring those we serve always receive individualized support and outcomes while receiving our services.
What are the benefits of working at Achieving True Self?
We offer bi-weekly, competitive pay, along with paid time off, and floating holidays for those who qualify.
We offer medical, dental, vision, and retirement options, as well as supplemental insurance and short term disability plans for those who qualify.
We offer an entirely free and confidential employee assistance program that gives you access to mental health, financial health, legal services, and wellness benefits that can be used for you and your family. This includes a discount program too, like pet insurance.
We “Hire to Retire” providing you with the tools necessary to grow with Achieving True Self. Tuition discounts, college and university partnerships, and continued education and supervision opportunities for those who want to go back for continued education.
We celebrate differences and thrive on diversity. We are committed to an inclusive-company culture, where team members can thrive and feel valued.
Travel time reimbursement; included in your total weekly hours.
Close collaboration with your supervisor for feedback and professional development.
A friendly, state of the art center environment with a small fitness area that employees are welcome to use.
The best perk we can offer is to provide you with a chance to make a difference in our consumers lives while working with talented and dedicated people who love what they do.
What are the responsibilities of the ID/A Scheduling Specialist?
Communicates scheduling and staffing information with clients and staff.
Schedules a significant number of consumers and employees with accuracy.
Identifies staffing needs and supports recruitment of new positions.
Manages employee call-offs and offers and arranges for substitute coverage and/or make up sessions.
Provide on-call support and coverage for shifts where other staff are unavailable.
Manages client cancellations to provide accurate data for weekly utilization review.
Coordinates weekly schedules in accordance with frequencies and durations, changes in need, and time off requests.
Monitors location and service codes in an electronic health records system.
Provides support for new intakes/inquiries to identify what new clients the company can accept according to staff needs for hours.
Communicates with individuals and families regarding schedules for the following week leading to continuity and a decreased need for schedule changes.
Gathers and maintains staff schedules and availability including any changes.
Completes necessary conversion reports with accuracy.
Available after-hours and weekends to respond to urgent communication, as needed.
Performs administrative work for the Leadership team.
Participates in various events and meetings for the purpose of representing ATS and their mission and belief; Promotes and embodies ATS culture to employees and staff.
Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of ATS.
What qualifications do I need to join the ATS team as a ID/A Scheduling Specialist?
High School Diploma or equivalent is required. Bachelor's degree in human services, social sciences, or business related fields is a plus.
Prior experience in staffing, scheduling, and customer service.
Proof of Driver's License, updated car insurance, and a reliable vehicle.
Valid CPR certification; we are willing to train in CPR for those who need it.
Must be comfortable driving clients to appointments, outings, if necessary, in your vehicle.
Ability to provide on-call support for shift coverage as needed.
Ability to work in a fast-paced office environment.
Strong ability to multi-task and problem-solve.
Front Office Administrative Assistant
Front Desk Coordinator Job In Hunker, PA
Reporting Manager: Office Manager
FLSA Status: Non-Exempt
The Front Office Administrative Assistant position is responsible for acting as the Receptionist while also supporting a variety of clerical and administrative support tasks, including routing calls, greeting guests, processing mail/deliveries, ordering office supplies and maintaining proper inventory levels.
ESSENTIAL JOB DUTIES:
Greets customers, visitors, and guests; determines the purpose of each person's visit and directs or escorts him or her to the appropriate location.
Answers, screens, and directs phone calls to staff; takes messages as needed.
Receives and processes mail, documents, packages, and courier deliveries.
Maintains a clean and welcoming reception area.
Identifies and submits monthly supply orders and assists with related orders as requested.
Printing and sorting field timesheets daily
Complete other duties and special projects as requested.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
High school diploma or equivalent.
Intermediate technical skills, including Microsoft Office applications; advanced typing skills.
Ability to maintain strict attention to detail, be meticulously organized, and be capable of handling multiple simultaneous tasks and competing priorities.
Self-motivated and eager to develop new efficiencies within existing processes.
Excellent verbal and written communication skills.
Excellent interpersonal skills with ability to positively communicate with a wide variety of people.
Excellent customer service skills.
Excellent reliability.
WORKING CONDITIONS AND PHYSICAL DEMANDS:
Works in an indoor office relatively free from environmental conditions or hazards.
Use of office equipment and computers.
Occasional lifting of supplies and materials from time to time.
DISCLAIMER:
To perform this job successfully, an individual must be able to perform each essential job responsibility satisfactorily. Employees may be required to perform any other job-related task as requested. Reasonable accommodations may be considered and implemented to enable individuals with qualified disabilities to perform the essential functions. Donegal Construction Corporation is an Equal Opportunity Employer.
Associate Patient Care Coordinator - Irwin, PA
Front Desk Coordinator Job In Irwin, PA
$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
Responsible for providing patient-oriented service in a clinical or front office setting; performs a variety of clerical and administrative duties related to the delivery of patient care, including greeting and checking in patients, answering phones, collecting patient co-pays and insurance payments, processing paperwork, and performing other front office duties as required in a fast-paced, customer-oriented clinical environment.
Hours: Monday - Friday 6 AM - 6 PM and Saturday 6 AM - 4:30 PM - Working 8 Hours within these time frames
Location: 8775 Norwin Avenue, Irwin, PA.
We offer multiple weeks of paid training. The hours of the training will be based on schedule or will be discussed on your first day of employment.
Primary Responsibilities:
Communicates directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility / benefits
Utilizes computer systems to enter access or verify patient data in real - time ensuring accuracy and completeness of information
Gathers necessary clinical information and processes referrals, pre-certification, pre-determinations, and pre-authorizes according to insurance plan requirements
Verifies insurance coverage, benefits and creates price estimates, reverifications as needed
Collects patient co-pays as appropriate and conducts conversations with patients on their out-of-pocket financial obligations
Identifies outstanding balances from patient's previous visits and attempts to collect any amount due
Responsible for collecting data directly from patients
Responds to patient and caregivers' inquiries related to routine and sensitive topics always in a compassionate and respectful manner
Generates, reviews and analyzes patient data reports and follows up on issues and inconsistencies as necessary
Maintains up-to-date knowledge of specific registration requirements for OP Registration
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
More information can be downloaded at: *************************
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED (or higher)
Ability to work full-time (40 hours/week) Sunday - Saturday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 6am - 6pm EST and assist in coverage on weekends and holidays
Ability to stand for most of the 8-hour shift you are working
Access to reliable transportation and possess a valid US driver's license
Preferred Qualifications:
1+ years of customer service experience such as hospital, office setting, customer service setting, or phone support
Experience with Microsoft Office products
Experience in a Hospital Patient Registration Department, Physician office or any medical setting
Experience in insurance reimbursement and financial verification
Experience in requesting and processing financial payments
Working knowledge of medical terminology
Understanding of insurance policies and procedures
Ability to perform basic mathematics for financial payments
Soft Skills:
Strong interpersonal, communication and customer service skills
**PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.
The salary range for this role is $16.00 to $28.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
Front Desk Receptionist
Front Desk Coordinator Job In Monroeville, PA
At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.
Job Description
Kelly Services is currently recruiting for a Front Desk Receptionist for our client, a Global Healthcare Solutions leader in Monroeville, PA. This is a temp-to-hire opportunity and pays $15.00 per hour.
Essential Duties and Responsibilities:
L
ooking for a person who can present a professional appearance, a calm and accommodating demeanor and be comfortable in a front desk position with lots of activity. Under close supervision of the designated manager or supervisor this person will operate multiple-call switchboard console and route calls to the appropriate person or location as well as perform general reception duties and related clerical tasks.
Greets vendors customers job applicants and other visitors; admits authorized visitors and escorts to the proper office with the proper identification
Establishes and maintains pertinent message and visitor logs
Accepts packages and other front door deliveries and routes to the appropriate recipient or location
Ensures that the front lobby remains neat and organized
Develops and maintains cooperative, positive and professional working relationships with others
May assist with a variety of scheduled and unscheduled projects occurring in the facility
Complies with all appropriate policies procedures safety rules and regulations.
Capable learning security and evacuation procedures quickly
Required Experience and Skills:
Two-year Associate's Degree in business administration, accountancy, sales, marketing, computer sciences, or similar vocations, or equivalent combination of experience and education
1-2 years directly related experience.
Ability to communicate effectively both orally and in writing
Strong interpersonal skills
Strong organizational skills; attention to detail
Ability to resolve issues quickly and efficiently
Ability to represent a positive and professional image
Knowledge in Microsoft Word, Excel and Outlook
Term of Assignment:
Temp-to-hire opportunity
8:00am-5:00pm Monday through Friday
Additional Information
Why Kelly?
As a Kelly Services candidate you will have access to numerous perks, including:
Exposure to a variety of career opportunities as a result of our expansive network of client companies
Career guides, information and tools to help you successfully position yourself throughout every stage of your career
Access to more than 3,000 online training courses through our Kelly Learning Center
Group-rate insurance options available immediately upon hire*
Weekly pay and service bonus plans
Hotel Front Desk Receptionist
Front Desk Coordinator Job In Monaca, PA
Job DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation:
$12 - $13 hourly
Responsibilities:
Bookkeeping: keep accurate records of all hotel guest account information
Mitigate customer complaints as needed
Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
Communicate with housekeeping to make sure guest rooms are ready
Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
Qualifications:
Comfortable taking telephone calls and mitigating stressful situations
1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
Must have graduated high school, received a GED or equivalent
Working knowledge of Microsoft Office and reservation management systems
About Company
Days Inn Pittsburgh
1150 Banksville Road,
Pittsburgh, PA 15216
Hotel Front Desk Receptionist
Front Desk Coordinator Job In Pittsburgh, PA
Job Description
We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!
Compensation:
$11 - $13 hourly
Responsibilities:
Bookkeeping: keep accurate records of all hotel guest account information
Work with the housekeeping staff to ensure rooms are ready for new guests
Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
Mitigate customer complaints as needed
Qualifications:
Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
Has experience answering telephone calls and troubleshooting stressful situations
Must have graduated high school, received a GED or equivalent
Exhibits working knowledge of Microsoft Office and reservation management systems
About Company
1150 Banksville Rd
Pittsburgh, PA, 15216
IDA Staff Scheduling Specialist
Front Desk Coordinator Job In Irwin, PA
Job Description
ID/A Scheduling Specialist
Achieving True Self-Irwin, PA *This is an in-person position. This role is in our Center for Achievement or with consumers M-F. Please do not apply if seeking remote work.
Are you looking for a new opportunity to make a difference in the lives of those with disabilities? Looking for a new role that has both administrative work and still provides a close connection with consumers? Look no further! Achieving True Self is looking for an ID/A Scheduling Specialist to work with our adult consumers in Westmoreland County.
The ID/A Scheduling Specialist at Achieving True Self will work with consumers and employees within Westmoreland County and surrounding areas to ensure staffing requirements are met and all client hours are covered. This position will provide on-call coverage for shifts where coverage is not otherwise available. This will ensure that our consumers have the necessary support they need. The ID/A Scheduling Specialist will be responsible for maintaining all staff availability including changes and updates. They will participate in events put on by ATS for our consumers, where possible. The ID/A Scheduling Specialist will work with an unstoppable passion for excellence and an unquestionable commitment to ensuring those we serve always receive individualized support and outcomes while receiving our services.
What are the benefits of working at Achieving True Self?
We offer bi-weekly, competitive pay, along with paid time off, and floating holidays for those who qualify.
We offer medical, dental, vision, and retirement options, as well as supplemental insurance and short term disability plans for those who qualify.
We offer an entirely free and confidential employee assistance program that gives you access to mental health, financial health, legal services, and wellness benefits that can be used for you and your family. This includes a discount program too, like pet insurance.
We “Hire to Retire” providing you with the tools necessary to grow with Achieving True Self. Tuition discounts, college and university partnerships, and continued education and supervision opportunities for those who want to go back for continued education.
We celebrate differences and thrive on diversity. We are committed to an inclusive-company culture, where team members can thrive and feel valued.
Travel time reimbursement; included in your total weekly hours.
Close collaboration with your supervisor for feedback and professional development.
A friendly, state of the art center environment with a small fitness area that employees are welcome to use.
The best perk we can offer is to provide you with a chance to make a difference in our consumers lives while working with talented and dedicated people who love what they do.
What are the responsibilities of the ID/A Scheduling Specialist?
Communicates scheduling and staffing information with clients and staff.
Schedules a significant number of consumers and employees with accuracy.
Identifies staffing needs and supports recruitment of new positions.
Manages employee call-offs and offers and arranges for substitute coverage and/or make up sessions.
Provide on-call support and coverage for shifts where other staff are unavailable.
Manages client cancellations to provide accurate data for weekly utilization review.
Coordinates weekly schedules in accordance with frequencies and durations, changes in need, and time off requests.
Monitors location and service codes in an electronic health records system.
Provides support for new intakes/inquiries to identify what new clients the company can accept according to staff needs for hours.
Communicates with individuals and families regarding schedules for the following week leading to continuity and a decreased need for schedule changes.
Gathers and maintains staff schedules and availability including any changes.
Completes necessary conversion reports with accuracy.
Available after-hours and weekends to respond to urgent communication, as needed.
Performs administrative work for the Leadership team.
Participates in various events and meetings for the purpose of representing ATS and their mission and belief; Promotes and embodies ATS culture to employees and staff.
Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of ATS.
What qualifications do I need to join the ATS team as a ID/A Scheduling Specialist?
High School Diploma or equivalent is required. Bachelor's degree in human services, social sciences, or business related fields is a plus.
Prior experience in staffing, scheduling, and customer service.
Proof of Driver's License, updated car insurance, and a reliable vehicle.
Valid CPR certification; we are willing to train in CPR for those who need it.
Must be comfortable driving clients to appointments, outings, if necessary, in your vehicle.
Ability to provide on-call support for shift coverage as needed.
Ability to work in a fast-paced office environment.
Strong ability to multi-task and problem-solve.
Expertise in Google Drive applications and systems (JazzHR, Paylocity).
Good organization, communication, and attention to detail.
Positive, friendly attitude.
Must be flexible and adaptable to rapid changes in the daily work environment and be resourceful in solving problems.
Our mission…
Achieving True Self is passionately cultivating and inspiring growth through the delivery of evidenced based treatment to assist individuals, families, organizations and their surrounding communities to achieve their self-defined goals. Through a supportive organizational culture focused on developing and retaining team members, we are determined to change the world by instilling hope and helping each person whose life we touch achieve their truest self.
Achieving True Self is an equal opportunity and affirmative action employer that celebrates differences and thrives on diversity. Applicants will not be discriminated against because of their age, ancestry, color, citizenship status, creed, disability, gender identity or expression, marital status, medical condition, national origin, orientation, race, religion, sex, sexual orientation, veteran status, or any protected category or characteristic prohibited by local, state or federal laws.
v 5/23/25
Achieving True Self is an Equal Opportunity Employer (EOE). Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law.
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