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Front Desk Coordinator Jobs in Portage, IN

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  • Medical Surgery Scheduler

    AFC Urgent Care 4.2company rating

    Front Desk Coordinator Job 42 miles from Portage

    Modern Pain Consultants is a renowned Interventional Pain Practice committed to providing exceptional patient care and innovative pain management solutions. We are a well-established, higher volume Interventional Pain Practice seeking a seasoned, talented full-time surgery scheduler with a can-do attitude and strong professionalism. You must be computer savvy for this position. We are EMR based, using EMA; Experience with EMA is very beneficial, but not required. Looking for candidates who want a long-term, stable position with opportunity for advancement. As a Surgery Scheduler, you will be responsible for providing concierge level surgery scheduling support to our patients. This includes one on one consultation, an explanation of how the procedures may be covered and follow up as necessary. Essential Functions/Duties/Responsibilities: Coordinates and schedules surgeries, follow-up appointments as designated by physicians. Interacts with patients, physicians, and other staff both within the Clinic and at outside facilities providing accurate, timely and responsive information. Processes and routes all surgery scheduling paperwork to meet physician and clinic requirements. Ensures efficient telephone communication. Follows all written protocols and procedures of the clinic. Demonstrates courtesy and helpfulness toward patients and their families. Must be able to recognize and respond appropriately to urgent/emergent situations per clinic protocols. Establish and maintain effective working relationships with physicians, staff, and management. Identifies scheduling barriers and implements solutions to improve scheduling results based on predetermined goals. Qualifications & Skills: High school diploma or GED required. 1+ years surgery scheduling or related experience. Must be able to communicate effectively with physicians and patients. Must be capable of establishing good working relationships internally and externally. Strong knowledge of clinical / medical practice operations, procedures, terminology, and administrative procedures. Must be flexible and can effectively multitask. Proficient in computers and relevant software applications and practice management technology. Ability to collaborate across departments and build effective relationships with internal and external customers to achieve goals Experience in Pain Specialty is Preferred
    $29k-34k yearly est. 3d ago
  • Phlebotomist Patient Services Representative

    GTT, LLC 4.6company rating

    Front Desk Coordinator Job 33 miles from Portage

    Job Title: Phlebotomist Patient Services Representative Contract Duration: 2 Months Pay rate: Up to $24/hr Work Type: Onsite, Monday-Thursday 11a-530p, Friday 2p-6p Job Description: The Phlebotomist Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe, and accurate manner. The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy of patient information. Job Responsibilities: Under the direction of the area supervisor, perform daily activities accurately and on time. Maintain a safe and professional environment. Phlebotomist Patient Services Representative performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures. Maintains required records and documentation. Demonstrates organizational commitment and promotes a positive image to patients, clients, employees, and the public in general. Job Requirements: Ability to provide quality, error-free work in a fast-paced environment. Ability to work independently with minimal on-site supervision. Excellent phlebotomy skills to include pediatric and geriatric. Flexible and available based on staffing needs, which includes weekends, holidays, on-call, and overtime. Required Education: High school diploma or equivalent REQUIRED Medical training: medical assistant or paramedic training preferred. Phlebotomy certification preferred (Required in California, Nevada, and Washington). Work Experience: Minimum of 6 months of experience REQUIRED. One(+) year phlebotomy experience preferred. Customer service in a retail or service environment is preferred. Keyboard/data entry experience is a must. Benefits: Medical, Vision, and Dental Insurance Plans 401k Retirement Fund About The Company: Leading provider of diagnostic information services, empowering healthier lives. Leveraging the world's largest clinical lab database, we offer insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management. Serving millions of patients and healthcare providers worldwide, we're committed to a healthier world, inclusive care, and building value for all stakeholders. About GTT: GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity! 25-22013: #gttqst
    $24 hourly 60d+ ago
  • Patient Care Coordinator

    Mission Veterinary Partners 3.8company rating

    Front Desk Coordinator Job 32 miles from Portage

    Uptown Animal Hospital has an opportunity for a Patient Care Coordinator (PCC) to join our team! Uptown Animal Hospital offers the highest quality of veterinary care for cats and dogs. Serving the Andersonville area of Chicago for more than fifty years, our doctors and staff strive to make Uptown Animal Hospital a place you can continually depend on for your family pets. Our modern facility offers a spacious waiting room, five exam rooms, a surgical and dental suite, and a clean, climate controlled hospital area for our patients. Location: 5545 North Clark St., Chicago, Illinois 60640 Shift Details: This is a Full time (30+ hours a week), working a full time schedule with rotating Saturdays. We are open Monday - Friday 8:30am - 6pm, Saturday 8:30am - 2pm, and closed on Sundays. Compensation: $18.00 - $20.00/hour (based on experience) What We Are Looking For: Our Patient Care Coordinator is the liaison between the staff and our valued clients. The ideal candidate for this position requires excellent verbal communication skills to effectively convey the importance of veterinary care to clients. Strong active listening skills are essential for addressing client questions and concerns. Emotional intelligence and social awareness are highly valued traits. Additionally, the role demands the ability to multitask in a fast-paced environment. What We Offer: A dynamic and supportive team environment where collaboration and compassion are valued. Opportunities for growth and advancement within our rapidly expanding practice. Get the work-life balance you deserve with a great schedule Competitive compensation and benefits package, including medical, dental, and vision coverage. 401K plan with company match Job Summary: The Patient Care Coordinator stays with the clients from check-in to check out, captures medical notes, creates treatment plans, coordinates treatment with technical teams, and follows up post visit. Responsibilities Essential Functions: * Maintains and upholds the Core Values and Mission Statement of MVP. * Sets the stage for a great visit by contacting clients ahead of appointments to set expectations, address questions, and request specific actions. * Warmly welcomes clients upon their arrival and escorts them to the exam room. * Real-time entry of medical information provided by the veterinarian during patient exams and ensures records are updated with diagnostic results as applicable. * Creates, presents, and explains treatment plans in accordance with the veterinarian's directions. * Collaborates with the technical team to ensure the completion of the veterinarian's treatment plan within the hospital. * Schedules follow-up appointments and future wellness visits. * Ensures the fulfillment of any required prescriptions, providing explanations to clients, and coordinating delivery if necessary. * Clearly explains discharge instructions and addresses client inquiries. * Handles client checkouts and collects payments in the exam room. * Conducts post-visit follow-ups with clients to inquire about the well-being of their pets and communicate any diagnostic, lab, or other test results. Additional Functions: * Performs other related duties as assigned. Qualifications Required Knowledge, Skills and Abilities: * Passionate about delivering exceptional client service. * Genuine love and appreciation for animals. * Friendly, personable, and committed to ensuring client satisfaction. * Proficient in active listening and accurate transcription of medical information. * Thrive on serving and assisting people. * Knowledge of, or eagerness to learn, veterinary medical terminology, conditions, and interactions. * Strong computer literacy and typing skills. * Effective communication skills, both written and verbal. Required Education and Experience: * High school diploma. Preferred Education and Experience: * Medical terminology Physical Requirements: * Prolonged periods of standing and working on a computer. * Ability to bend down and lift up to 40lbs unassisted. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Reasonable AccommodationsApplicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation in order to perform the essential functions of a position, please send an e-mail to ************************* and let us know the nature of your request and your contact information.
    $18-20 hourly 48d ago
  • Statewide in Illinois - Care Coordinator (Medical Social Consultant)

    University of Illinois at Chicago 4.2company rating

    Front Desk Coordinator Job 37 miles from Portage

    Hiring Department: UIC Division of Specialized Care for Children - Statewide in Illinois UIC is among the nation's preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent "Best Colleges" rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has nearly 260,000 alumni, and is one of the largest employers in the city of Chicago. Description: The DSCC Care Coordinator (Medical Social Consultant) provides care coordination services to families eligible for DSCC programs. Under the direction of the regional manager and assistant directors, the position is responsible for knowing and abiding by specific program contractual requirements. The Medical Social Consultant is expected to engage and develop strong partnerships with families through care coordination activities, including: completing comprehensive assessments, person-centered care plans, monthly interactions, engagement with multiple stakeholders, and coordination of resources. Duties & Responsibilities: Under the direction of the regional manager, performs active care coordination services by completing comprehensive health assessments, identifying families' strengths, and developing a person-centered service and care plan. Facilitates 30-day (or as needed) monitoring of the person-centered care plan, assesses/determines status change, prioritizing unmet needs and location of resources. Conduct and document in-person visits at home (every 6 months or as needed) or in other appropriate settings like schools or hospitals. Completes consistent and timely documentation (within 48 hours) to ensure compliance case record compliance as established by procedures. Educate, support, and connect non-waiver families with resources for a seamless age transition. Similarly, provide age-transition support to waiver families exiting the program due to health improvement. Completes consistent and timely documentation (within 48 hours) to ensure compliance with waiver and non-waiver renewal requirements and timelines without direct manager support. Conducts and documents in-person visits at home or other appropriate settings like schools or hospitals every 6 months or as needed according to federal waiver requirements. Partners with team members (e.g., home care liaisons or nurse consultants) to facilitate seamless transitions of care. Join and participate in Medicaid managed care clinical rounds occasionally. Join and participate in DSCC multidisciplinary meetings as needed. Engage as necessary with the transition of the care team to promote effective discharge planning. Educate, support, and connect families with resources for a seamless age transition. Provide close collaboration with MCO teams for those participants that are co-managed (e.g., waiver recipients). Arrange, lead, and contribute with areas of expertise to multi or interdisciplinary care team meetings with participants' providers, family members, nursing agencies, or school teams. Identify/escalate and facilitate internal team meetings on participants with complex behavioral/social determinants or clinical factors impacting their well-being. Identifies critical incidents and collaborates with all involved providers for resolution. May take the lead on the management of complex behavioral health individuals until the participant is stabilized or moved to a lower level of care coordination management. May manage clinically and socially complex caseload participants resulting from neglect or abuse allegations, illness progression, or caregivers' hardship. Utilize as necessary interpreter language line and accommodation resources based on the university's Americans with Disability Act (ADA) guidelines, such as American Sign Language (ASL). Utilize a culturally - competent approach as guided by the university to support families' cultural values and traditions. Active participation in post-records reviews and completion of recommended remediation within expected timeline. Contribute to quality improvement initiatives, including but not limited to attendance at quality huddles and provision of recommendations as needed. Assist families and caregivers with the coordination of medical services, required treatments, supplies/equipment, and environmental modifications. May support other licensed and unlicensed care coordinators in verifying and interpreting clinical conditions, treatments, mental or behavioral health diagnoses or concerns, guiding priorities on the person-centered care plan, and recommending resources. Qualifications: Minimum Qualifications * Master's degree from an accredited school or university in social or behavioral science or a related health specialty area. * Based on institutional requirements for each position: * Current State of IL Licensure as a Licensed Social Worker or a Licensed Clinical Social Worker. * Three (3) years (36 months) of progressively more responsible full-time experience in social work in a medical/clinical or social service agency setting. Benefits eligible positions include a comprehensive benefits package which offers: Health, Dental, Vision, Life, Disability & AD&D insurance, a defined benefit pension plan, paid leaves such as vacation, holiday, and sick, tuition waivers for employees and dependents. To view a complete list of employee benefits please visit: ************************************* The budgeted salary range for this position is $52,000 to $63,000.We strive to provide competitive salary, considering factors such as available market data, internal equity, candidate experience and qualifications, and budget constraints. The final salary offer will be determined through a thorough assessment of these elements. It is not typical for an individual to be offered a salary at or near the top of the full range for a position. The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, COVID-19 vaccination requirement, and employment eligibility review through E-Verify. The university provides accommodations to applicants and employees. Request an Accommodation
    $52k-63k yearly 60d+ ago
  • Front Desk/Receptionist

    Smile Brands 4.6company rating

    Front Desk Coordinator Job 32 miles from Portage

    Overview As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment. Schedule (days/hours) M-Thursday 2 evenings to 7pm, 2 earlier days. Friday until 12pm. Responsibilities Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism Qualifications At least one year related experience Knowledge of dental terminology Strong communication and interpersonal skills, with a focus on delivering exceptional customer service Preferred Qualifications Previous experience in a dental or medical office setting Compensation $24 - $28 an hour About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at careers@smilebrands. com #LI-DJ1
    $24-28 hourly 3d ago
  • Administrative Front Desk Coordinator - Downtown Chicago

    American Dental Partners 3.9company rating

    Front Desk Coordinator Job 32 miles from Portage

    Administrative Front Desk Coordinator – Full-Time | Launch Your Career in Healthcare Looking for more than just a job? This is your opportunity to step into a professional, supportive environment where you’ll gain valuable experience, receive hands-on training, and grow with a team that’s invested in your future. American Dental is hiring a Front Desk Coordinator to be the welcoming face of our practice. This full-time position is ideal for someone who’s organized, people-oriented, and ready to thrive in a healthcare setting. We’ll teach you the skills—you bring the drive. What Makes This Role Exciting: Full-time stability in a respected, patient-centered healthcare organization Structured training and career growth—we promote from within A friendly, collaborative team that values communication and professionalism 8 Chicagoland locations offering convenient commute options Modern, well-organized offices where your work truly matters What You’ll Be Doing: Greeting patients and managing the front desk with warmth and professionalism Scheduling appointments, answering phones, and coordinating daily office flow Assisting with treatment plans, billing questions, and insurance coordination Supporting smooth communication between clinical and administrative teams What We’re Looking For: Strong communication skills and a customer-first approach Organized, dependable, and eager to learn Comfortable with technology and new systems A polished, positive attitude and a collaborative spirit Benefits Include: (Waiting period applies) Paid Time Off + Holidays Paid Health Insurance 401(k) with Employer Match Employee Discounts on Dental Services Bonus opportunities Supportive team environment and clear path for growth If you're ready to grow your career in a place that values you, supports your development, and treats you like family—this is your moment. Apply today or learn more at atooth.com. We look forward to meeting you.
    $32k-39k yearly est. 18d ago
  • Medical Staff Office Specialist

    Lawndale Christian Health Center 3.6company rating

    Front Desk Coordinator Job 32 miles from Portage

    Mission Our mission is to show and share the love of Jesus by promoting wellness and providing quality, affordable healthcare for Lawndale and the neighboring communities. The Medical Staff Office Specialist supports LCHC clinical providers and is responsible for a broad array of tasks related to LCHC medical staff credentialing and privileging; maintaining provider compliance related to licensure, insurance enrollment, risk management and performance reviews; and for providing logistical support to providers from onboarding onward. The Specialist works with the Chief Clinical Officers and the Medical Director of the Medical Staff Office. Qualifications * Ability to embrace and personify the mission of the Lawndale Christian Health Center. * Ability to think critically and to problem solve. * Excellent computer skills including MS Office suite. * Ability to organize and prioritize work appropriately with attention to deadlines. * Excellent attention to detail. * Ability to work with minimum supervision. * Excellent oral and written communication skills. * Ability to make administrative/procedural decisions and judgments. * Ability to investigate and analyze information and draw conclusions. Required Knowledge, Experience, or Licensure/Registration * College Degree or 2-3 years' experience in medical administration or credentialing. * Previous medical administration or medical provider credentialing experience a plus. * Comfortable with a fast paced, deadline driven environment. * Experience updating and maintaining data. * Experience collaborating and interacting with a diverse group of health care professionals in a fast-paced setting. Lawndale benefits include: * Health Insurance including Dental, Vision & Pharmacy Benefits * Paid time off / Paid holidays * Educational Reimbursement * Home Buyer Assistance Program * Retirement Contributions and more....
    $33k-39k yearly est. 13d ago
  • Surgery Scheduling Specialist

    Hirebridge Organic

    Front Desk Coordinator Job 6 miles from Portage

    Job Description As the region's dedicated experts in exceptional musculoskeletal care, our doctors and staff at Lakeshore Bone & Joint Institute have served the orthopedic needs of northwest Indiana since 1968. With state-of-the-art facilities, we are dedicated to delivering the exceptional, compassionate care patients need to keep moving and keep enjoying their life. The Surgery Scheduling Specialists is essential in providing our patients timely, safe, effective, and efficient patient-centered care by tracking and documenting client medical information, scheduling surgical procedures, confirming insurance, and organizing the schedule for each surgeon. Essential Functions: 1. Responsible for scheduling and coordinating patient surgeries and maintaining surgery schedules 2. Records all work in practice management system 3. Prepares necessary paperwork including consents, lab orders, instructions, and scheduling post-surgical visits 4. Assists in collecting pre-surgical deposits and completing all associated documentation 5. Print and analyze additional reports of surgery schedules and orders, including cancellations and reschedules 6. Relays necessary messages to physicians, staff, other facilities and patients 7. Communicates with surgical facilities and sends all necessary surgical forms 8. Prepares and supplies clinics with surgery scheduling patient folders, binders and instructions as needed 9. E-Mails surgery schedule to physician and notifies reps of the surgery schedule 10. Prints and distributes superbills 11. Contacts outside physicians’ offices for surgeries requiring approach or assistant surgeons 12. Completes pre-certification process for procedures including but not limited to surgery and injections 13. Inform patients when their insurance has no out of network benefits. 14. Meet deadlines as determined by date of procedure. 15. Act as internal source within LBJI for staff questions and payment or denial trends; 16. Understanding insurance rules and regulations, CPT/ICD10 coding information, and company billing procedure and updates 17. Communicate with team members including hospitals, surgery centers, other facilities as applicable, and management regarding insurance processes and determinations 18. Present problems to team with a solution-based approach 19. Prioritize daily workload and follow-up on pending statuses daily 20. Assures that patients receive the information regarding the scheduling of surgery in a professional manner rendering respect for their concerns and possible fears 21. Answers telephone, screens calls, takes messages, and provides information following clinical policies 22. Maintains strictest confidentiality and adheres to all laws and regulations including the Health Insurance Portability and Accountability Act 23. Follow surgical schedules, identify, and correcting potential conflicts 24. Review clinical schedules for newly added surgeries 25. Other duties as assigned Education & Experience: 1. High school diploma or equivalent. 2. One year of work experience in a medical office setting with exposure to surgical terminology 3. 1-2 years of Surgery Scheduling or Pre-Authorization experience is preferred. Knowledge: 1. Knowledge of business office procedures. 2. Knowledge of medical terminology and coding. Must be familiar with surgical procedures. 3. Grammar, spelling, and punctuation to type patient information. Skills: 1. Operating a computer, word processing and office machines. 2. Answering the telephone in a pleasant and helpful manner and using a multi-line telephone system. Abilities: 1. Speak clearly and concisely 2. Read, understand, and follow oral, and written instruction 3. Sort and file materials correctly by alphabetic or numeric systems 4. Establish and maintain effective working relationships with patients, employees, and the public 5. Must be able to juggle multiple tasks daily 6. Is professional, patient, compassionate, respectful team player 7. Act with integrity, honesty, and truthfulness in all areas of work; 8. Maintain confidentiality and uphold aspects of work that need to remain private; 9. Carry out work duties and responsibilities competently and in a timely manner. Physical/Mental Demands: Work may require hand dexterity for telephone and office machine operation, stooping and bending to files and supplies, sitting for extended periods of time. This job requires you to work with a fast pace. Manual dexterity for using a calculator and computer keyboard. Must be willing to share late night duties Environmental/Working Conditions: Work is performed in an office environment. Involves frequent personal and telephone contact with patients and with testing sites and surgery departments. Work may be stressful at times. Interaction with others is constant and interruptive. Contact involves dealing with injured sick people.
    $27k-38k yearly est. 34d ago
  • Office Support - Medical

    Cross Recruiting

    Front Desk Coordinator Job 43 miles from Portage

    The Care Coordination Assistant (CCA) provides non-clinical care coordination support functions for care coordination services of members enrolled through ILS' client health plans. The CCA role assists in promoting effective education, self-management support, and timely healthcare delivery to achieve optimal quality and outcomes. The Care Coordination Assistant is a professional that consistently demonstrates and promotes the values of respect, honesty care, and dignity for the members as well as all other team members involved in the servicing of ILS' clients. The CCA is involved in care coordination support services. The Care Coordination Assistant works to support the care coordination model including service coordination, management and follow-up on member interventions. REQUIREMENTS All employees are required to maintain confidentiality, protect privacy, comply with PHI regulations, and report violations. Contacts (Unable to Reach, Disenrollment) members as necessary to assist in the coordination of services, this may require additional research and investigative skills to locate the member. Prioritizes members according to intensity, need, and required follow-up Oversight and management of Care Management in-bound communications, including follow-up through resolution Provides feedback and information to the Clinical Care Coordinator and Non-Clinical Care Coordinator teams as needed. Assists in report production, data collection, and data entry for member management Collaborates with Interdisciplinary care team and facilitates case reviews as necessary. Maintains accurate and timely documentation in the electronic care coordination system. Participates in the orientation of new personnel. Participates in regular team meetings and department in-services. Works in conjunction with others on the team and promotes collaborative teamwork. State program information management. Case Management team scheduling Adheres to organizational policies and procedures. Maintains a working knowledge of, and adheres to applicable federal/state regulations including, but not limited to, laws related to patient confidentiality, the release of information, and HIPAA. Interacts in a manner which is professional, respectful, positive, helpful, and promotes trust. Maintains professional growth and development Complies with all requirements of the Care Coordination Model of Care. Minimum Education: High school with 3 years of administrative experience or Associates degree in health care related field (preferred) Must have strong critical thinking skills, and be able to follow complex direction Prior experience in a health care setting (preferred) Understanding of medical terminology(preferred) Minimum Experience and Other Qualifications 1+ years in healthcare Computer skills including data entry (database), and MS Office (Word, Excel) Strong communication skills both oral and written Cross Recruiting Inc is an EEO employer - M/F/Vets/Disabled View all jobs at this company
    $29k-37k yearly est. 60d+ ago
  • Front Office Coordinator

    J&J Dental Support Services

    Front Desk Coordinator Job 32 miles from Portage

    We are looking for a kind, enthusiastic and experienced patient advocate to join our team, alongside 2 spectacular associate dentists. If you are a detail oriented individual who is dependable and hardworking with a passion for patient care, this is the organization for you! We offer generous benefits, including transparent monthly bonuses. We also reward our employees who refer equally amazing colleagues to join our teams! Join us and bring a friend! Dental Group of Chicago Core Values: Kick Ass, Show Up, Meet The Moment, Ego is NOT your amigo and Help First At Dental Group of Chicago we work hard to live by these core values, we believe a healthy, happy, safe work environment is paramount and we will not compromise these values. If you agree with them and want to join a caring, kind group of individuals who kick ass and show up daily to meet every moment with no ego only amigo and to help ourselves and others first, don't let this opportunity pass by. PLEASE ONLY APPLY IF YOU HAVE DENTAL OFFICE EXPERIENCE. Please send a resume with your current and previous work experience. Skills and responsibilities include: Welcome patients in the dental office, ensure all proper documents are obtained Schedule appointments Computer knowledge Excellent communication Attention to detail Well-organized Self starter Reliable Ethical Job Types: Full-time, Part-time Salary: $18.00 - $26.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Health insurance Health savings account Paid time off Professional development assistance Referral program Tuition reimbursement Vision insurance Schedule: 10 hour shift 12 hour shift 8 hour shift Weekend availability Supplemental pay types: Bonus pay
    $18-26 hourly 60d+ ago
  • Front Desk Coordinator

    Jcys North Shore Day Camp

    Front Desk Coordinator Job 32 miles from Portage

    Jewish Council for Youth Services (JCYS) - Wicker Park, Chicago Jewish Council for Youth Services (JCYS) is a 118-year-old, Chicago-based nonprofit organization that offers high-quality early childhood education and summer camp programs to children of all religions, races, and ethnicities throughout the Chicagoland area. We are currently seeking a full-time Front Desk Coordinator to join our team at our Wicker Park location. The ideal candidate is friendly, organized, and dependable, with strong communication skills and a passion for supporting children and families. Schedule: Monday-Thursday: 7:30 AM - 3:30 PM Friday: 9:30 AM - 5:30 PM Position Summary: The Front Desk Coordinator plays a key role in creating a welcoming, safe, and professional environment for families, staff, and visitors. This individual is responsible for managing the front lobby, supporting daily operations, and assisting with administrative tasks that contribute to the smooth functioning of the center. Key Responsibilities: Welcome and check in families and visitors, verifying identification as needed Greet families during drop-off and pick-up Answer phones and respond to general email inquiries Relay messages to staff as necessary Monitor and control access to the building beyond the reception area Develop familiarity with programs and daily schedules Generate reports (e.g., enrollment, attendance) Create flyers and materials for center events (e.g., Grandparents Night) Provide administrative and clerical support to the center's leadership and teaching staff Maintain inventory and order office and copier supplies within budget Update and manage student files in coordination with early childhood staff Oversee copier and printer maintenance Organize and maintain school enrollment and inquiry records Perform other duties as assigned Qualifications: Previous experience in a front desk, administrative, or customer service role Strong written and verbal communication skills Excellent listening skills and attention to detail Sound judgment and decision-making abilities Friendly, professional, and energetic demeanor Physical Requirements: This role requires the ability to: Sit, stand, walk, talk, and hear regularly Use hands to handle or feel objects; reach with arms Occasionally climb, balance, stoop, kneel, crouch, or crawl Occasionally lift and/or move up to 25 pounds Use close, distance, and peripheral vision, depth perception, and the ability to adjust focus JCYS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
    $29k-37k yearly est. 5d ago
  • On-Call Front Desk Coordinator

    Mac Properties

    Front Desk Coordinator Job 32 miles from Portage

    div class="jv-job-detail-description" ng-non-bindable="" h3Description/h3 div class="jv-meta" at Mac Properties/em /div p ng-non-bindable="" pMac Properties is a dynamic and growing private residential real estate company with operations in the metropolitan areas of Chicago, St. Louis and Kansas City.br/br/bWe are hiring Front Desk Coordinators to join our team in the Hyde Park area of Chicago, IL! The pay rate for this role is $17/hour.br//bbuspanbr/JOB OVERVIEW/span/u/bspan:/spanbr/br/spanA Front Desk Coordinator brings positive energy to each conversation, resolves issues quickly and effectively, and makes everyone feel welcome and appreciated. /spanspanspan As a Front Desk Coordinator, you will be an integral member of the team that creates authentic experiences for our Residents and their guests. You will warmly and enthusiastically greet arriving residents and guests, assist them with their residential service needs, and ensure they are comfortable and feel welcome while also providing information and ensuring building safety and security. br//span/spanspan br/br/bu DUTIES AND RESPONSIBILITIES/u/b:/spanspan/span/pullispan Enthusiastically welcome our residents and guests, anticipate their needs, provide professional and courteous service, and respond promptly and professionally. /span/lilispan Creates memorable experiences with a warm, welcoming personality./span/lilispan Develops a thorough knowledge of building procedures, features, and security practices./span/lilispan Ensures security protocol is adhered to regarding granting building access, issuing keys, announcing visitors and maintaining resident confidentiality./span/lilispan Maintains and upholds a high standard for building curb appeal by conducting routine inspections of all community amenities and common areas, and working with the service team and other Associates to ensure that all areas are well-maintained./span/lilispan Reports any building hazards, risks, or accidents as required. /spanspan Submits service requests for any maintenance/housekeeping issues./span/lilispan Handles package deliveries by accepting and logging packages for residents./span/lilispan Answers the telephone, forward calls and take messages when necessary./span/lilispan Performs other related duties and assignments as required./span/li/ulpbr/spanbu QUALIFICATIONS/u/b/span/pullibspan People Person/span/bspan. The best part of serving others is creating experiences for them that go beyond the expected./span/lilibspan Great communicator/span/bspan. Providing amazing experiences requires the ability to communicate professionally and through legible writing/span/lilibspan Experience/span/bbspan./span/bspan 1-2 years of previous experience passionately providing customer service to others./span/lilispan Requires basic knowledge of front desk equipment, including computer and telephone systems. Salesforce experience is a plus./span/li/ulpbr/spani Please be advised that ALL new hires will be required to successfully complete a bcriminal background investigation/b prior to employment. The receipt of satisfactory responses to reference requests, and the provision of satisfactory bproof of an applicant's identity and legal authority to work in the United States are also required/b. /i/spanbr/span /span/p /p p ng-non-bindable=""About Mac: We believe that the quality of one's life is directly related to the quality of one's home. Since 2002, we have been creating rental homes and investing in neighborhoods for our residents in Chicago, Kansas City, and St. Louis. Our vision is to enable better lives through better homes- for our residents, our communities, and our colleagues./p /div
    $17 hourly 60d+ ago
  • Mac Properties Careers - On-Call Front Desk Coordinator

    Mac Property Management

    Front Desk Coordinator Job 32 miles from Portage

    Mac Properties is a dynamic and growing private residential real estate company with operations in the metropolitan areas of Chicago, St. Louis and Kansas City. We are hiring Front Desk Coordinators to join our team in the Hyde Park area of Chicago, IL! The pay rate for this role is $17/hour. JOB OVERVIEW: A Front Desk Coordinator brings positive energy to each conversation, resolves issues quickly and effectively, and makes everyone feel welcome and appreciated. As a Front Desk Coordinator, you will be an integral member of the team that creates authentic experiences for our Residents and their guests. You will warmly and enthusiastically greet arriving residents and guests, assist them with their residential service needs, and ensure they are comfortable and feel welcome while also providing information and ensuring building safety and security. DUTIES AND RESPONSIBILITIES: * Enthusiastically welcome our residents and guests, anticipate their needs, provide professional and courteous service, and respond promptly and professionally. * Creates memorable experiences with a warm, welcoming personality. * Develops a thorough knowledge of building procedures, features, and security practices. * Ensures security protocol is adhered to regarding granting building access, issuing keys, announcing visitors and maintaining resident confidentiality. * Maintains and upholds a high standard for building curb appeal by conducting routine inspections of all community amenities and common areas, and working with the service team and other Associates to ensure that all areas are well-maintained. * Reports any building hazards, risks, or accidents as required. Submits service requests for any maintenance/housekeeping issues. * Handles package deliveries by accepting and logging packages for residents. * Answers the telephone, forward calls and take messages when necessary. * Performs other related duties and assignments as required. QUALIFICATIONS * People Person. The best part of serving others is creating experiences for them that go beyond the expected. * Great communicator. Providing amazing experiences requires the ability to communicate professionally and through legible writing * Experience. 1-2 years of previous experience passionately providing customer service to others. * Requires basic knowledge of front desk equipment, including computer and telephone systems. Salesforce experience is a plus. Please be advised that ALL new hires will be required to successfully complete a criminal background investigation prior to employment. The receipt of satisfactory responses to reference requests, and the provision of satisfactory proof of an applicant's identity and legal authority to work in the United States are also required.
    $17 hourly 60d+ ago
  • PATIENT REP IV-REFUND

    Methodist Hospitals Inc. 3.8company rating

    Front Desk Coordinator Job 10 miles from Portage

    Accurately review and process all third party payor, collection agency, patient, and other payments. Review the accuracy of credit balance status and prepare the necessary documentation for refunds. Responsibilities PRINCIPAL DUTIES AND RESPONSIBILITIES(*Essential Functions) Reviews work-queues for credit balances and determines resolution. Reports Medicare Credits to the Medicare Collection Associate for claim adjusting and files Quarterly report to Medicare. Research and prepare refund requests and adjustments to correct account balances. Process refunds/adjustments to the appropriate unit or clinic and reoccurring accounts. Codes accounts for unit billing payments, deductibles, coinsurance, co-pay, etc., for contract management system. Responds to customer phone calls regarding requests for refunds. Identifies and notifies Finance of unclaimed property to be turned over to the State. Reviews, logs and reports on Medicaid Audits for possible billing to other payers. Qualifications JOB SPECIFICATIONS(Minimum Requirements) KNOWLEDGE, SKILLS, AND ABILITIES * Accuracy rate of 95% must be maintained. * Productivity requirement of 8.67 accounts per hour must be met. * Insurance Audit Requests must be logged, investigated, and findings reported within timeline requirement. * New credit balances reviewed each day to ensure accurate cash posting to account. * Trends of credits need to be reported in order to find a resolution. * Agencies must be contacted to ensure all debts are settled before refunding. * Knowledge of UB-92 and 1500 billing preferred. * Must have working knowledge of insurance claim filing, collections, and established refund processing procedures. * Ability to prioritize job functions, work independently and exercise good judgment. * Must possess good written and verbal communication skills. * Must possess good organizational/analytical skills and mathematical aptitude. * Proficient use of calculator and minimum typing (55 wpm). * Basic personal computer skills. EDUCATION * High School Diploma/GED Equivalent General Studies Required * Associates Business Preferred * 6 Healthcare/Medical - Business Office Required STANDARDS OF BEHAVIOR Meets the Standards of Behavior as outlined in Personnel Policy and Procedure #1, Employee Relations Code. CONFIDENTIALITY/HIPAA/CORPORATE COMPLIANCE Demonstrates knowledge of procedures for protecting and maintaining security, confidentiality and integrity of employee, patient, family, organizational and other medical information. Understands and supports the commitment of Methodist Hospitals in adhering to federal, state and local laws, rules and regulations governing ethical business practices for healthcare providers. DISCLAIMER - The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.
    $28k-32k yearly est. 39d ago
  • Weekend PartTime Pediatric Office Front Desk Receptionist

    Pediatrics On Demand Inc.

    Front Desk Coordinator Job 32 miles from Portage

    Job Description Pediatrics On Demand is an Immediate Care and Primary Care located in Oak Lawn, IL. We also have a sister company, Minis Walk In Clinic. We serve patients from birth to 21 years of age. We are focused on high quality patient care and customer service. We are currently seeking a bright front desk receptionist that can bring the customer service level to the highest standard and bring value to the business environment of the office. Our Mission: “Better Healthcare for Tomorrow’s Leaders”. We are currently searching for a part-time Front Desk Receptionist to cover our 12-hour weekend shifts from 9AM to 9PM. Hourly Rate: $18-$20 Depending on Experience Front Desk Responsibilities: Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries. Answering patients' questions; maintaining the reception area. Ensures availability of treatment information by filing and retrieving patient records. Maintains patient accounts by obtaining, recording, and updating personal and financial information. Obtains payments form the patients Obtaining consents for treatment Verifying insurances and collecting copays and balances Maintaining confidentiality of personal and financial information. Maintains operations by following policies and procedures; reporting needed changes Must follow and enforce accepted safety practices for patients Report any incidents/patient concerns to supervisor in a timely manner Must display a professional, friendly, and courteous manner at all times Being a team player Performs other duties as assigned Supervisory Responsibilities Report attendance and tardy issues per shift as required Maintain excellent attendance-lead by example Other duties as required Requirements: Healthcare experience required High school Diploma or GED Ability to work evenings and weekends Skills: Basic skills include; customer relations, math, grammar/spelling, typing, the ability to follow written and oral directions, and the ability to read, write, speak, and understand English. Job Type: Part Time Please note: Due to the high volume of applicants, we are unable to respond individually to every candidate. We appreciate your interest in joining Pediatrics on Demand and will contact those whose qualifications best match the role. Powered by JazzHR h37RpCSels
    $18-20 hourly 5d ago
  • Front Desk Receptionist

    Airsculpt

    Front Desk Coordinator Job 32 miles from Portage

    Job Description About Us AirSculpt® is a next-generation body contouring treatment designed to optimize both comfort and precision, available exclusively at AirSculpt offices. The minimally invasive procedure removes fat and tightens skin, while sculpting targeted areas of the body, allowing for quick healing with minimal bruising, tighter skin, and precise results. More than 50,000 AirSculpt cases have been performed in AirSculpt's 30+ premium locations throughout the U.S., Canada and the United Kingdom. Overview The Front Desk Receptionist (Patient Concierge) is a key link in our relationships with new consultations/patients and must have the ability to connect with people on a professional and friendly level to instill trust and confidence. This is a full-time position that requires weekend availability. The main objective of this role is to ensure that all patients and prospective patients receive top quality attention and care in the interactions they have with the practice. The Front Desk Receptionist (Patient Concierge) will partner closely with all staff members to achieve operational goals. Main responsibilities include, but are not limited to: Welcome patients to the practice; answer the phone promptly and professionally Manage the clinic schedule and patient appointments; ensure the check-in process is handled in accordance with company policy Create, maintain and file medical records Ensure that the practice and working areas are clean and stocked; inform management when stock is low Maintain a positive attitude and contribute toward a quality work environment Assist in all areas of daily operation as requested by the Practice Manager Other tasks as assigned by management Desired Job Qualifications At least 1 year experience in front desk or administrative support interfacing with clients, patients, or vendors Experience with scheduling tools (i.e. My Aesthetics Pro) Experience with patient charts and/or managing a complex filing system Experience managing a high volume of calls to include directing calls, taking messages, and prioritizing incoming calls while juggling incoming patients/vendors and/or other tasks Professional demeanor and presentation Excellent communication skills, both verbal and written Strong computer skills with proficiency in G-Suite for Email, Calendar, Sheets and Docs Impeccable organizational skills Demonstrated experience in caring for customers/patients, preferably within a healthcare or service setting Ability to self-motivate while being a team player Full-time and weekend availability (Saturdays and/or Sundays as required) Bilingual required (English/Spanish) Physical Demands: Must be able to sit or stand intermittently for the duration of a shift (8-12 hours) Push/pull/lift up to 25 pounds Benefits: Insurance: Competitive choices for health, dental and vision coverage; 1x base salary in life insurance, plus Short-Term and Long-Term Disability Retirement Plan: 401(k) & Roth IRA Paid Time Off: vacation and sick days, as well as company holidays Compensation: $18-20/hr, based on experience. This role is also eligible for a monthly bonus incentive (up to $500) as well as the benefits shown above. Full compensation packages are based on candidate experience and relevant licenses or certifications. AirSculpt provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. AirSculpt participates in E-Verify to confirm the identity and employment eligibility of all new hires. Click the following link for more information: E-Verify Participation Poster
    $18-20 hourly 13d ago
  • Front Desk Receptionist

    Elite Body Sculpture

    Front Desk Coordinator Job 32 miles from Portage

    About Us AirSculpt is a next-generation body contouring treatment designed to optimize both comfort and precision, available exclusively at AirSculpt offices. The minimally invasive procedure removes fat and tightens skin, while sculpting targeted areas of the body, allowing for quick healing with minimal bruising, tighter skin, and precise results. More than 50,000 AirSculpt cases have been performed in AirSculpt's 30+ premium locations throughout the U.S., Canada and the United Kingdom. Overview The Front Desk Receptionist (Patient Concierge) is a key link in our relationships with new consultations/patients and must have the ability to connect with people on a professional and friendly level to instill trust and confidence. This is a full-time position that requires weekend availability. The main objective of this role is to ensure that all patients and prospective patients receive top quality attention and care in the interactions they have with the practice. The Front Desk Receptionist (Patient Concierge) will partner closely with all staff members to achieve operational goals. Main responsibilities include, but are not limited to: * Welcome patients to the practice; answer the phone promptly and professionally * Manage the clinic schedule and patient appointments; ensure the check-in process is handled in accordance with company policy * Create, maintain and file medical records * Ensure that the practice and working areas are clean and stocked; inform management when stock is low * Maintain a positive attitude and contribute toward a quality work environment * Assist in all areas of daily operation as requested by the Practice Manager * Other tasks as assigned by management Desired Job Qualifications * At least 1 year experience in front desk or administrative support interfacing with clients, patients, or vendors * Experience with scheduling tools (i.e. My Aesthetics Pro) * Experience with patient charts and/or managing a complex filing system * Experience managing a high volume of calls to include directing calls, taking messages, and prioritizing incoming calls while juggling incoming patients/vendors and/or other tasks * Professional demeanor and presentation * Excellent communication skills, both verbal and written * Strong computer skills with proficiency in G-Suite for Email, Calendar, Sheets and Docs * Impeccable organizational skills * Demonstrated experience in caring for customers/patients, preferably within a healthcare or service setting * Ability to self-motivate while being a team player * Full-time and weekend availability (Saturdays and/or Sundays as required) * Bilingual required (English/Spanish) Physical Demands: * Must be able to sit or stand intermittently for the duration of a shift (8-12 hours) * Push/pull/lift up to 25 pounds Benefits: * Insurance: Competitive choices for health, dental and vision coverage; 1x base salary in life insurance, plus Short-Term and Long-Term Disability * Retirement Plan: 401(k) & Roth IRA * Paid Time Off: vacation and sick days, as well as company holidays Compensation: $18-20/hr, based on experience. This role is also eligible for a monthly bonus incentive (up to $500) as well as the benefits shown above. Full compensation packages are based on candidate experience and relevant licenses or certifications. AirSculpt provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. AirSculpt participates in E-Verify to confirm the identity and employment eligibility of all new hires. Click the following link for more information: E-Verify Participation Poster
    $18-20 hourly 60d+ ago
  • Front Desk Receptionist

    Chenmed

    Front Desk Coordinator Job 32 miles from Portage

    We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: * Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness. * Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days. * Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system. * Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events. * Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual. * Clearly communicates information about ChenMed clinical personnel to patients and other individuals. * Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary. * Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving. * Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc. * Presents patients with customer service survey during check out and escalates if needed for immediate service recovery. * Participates in daily and weekly huddles to provide details on patients. * Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients. Other responsibilities may include: * Maintains the confidentiality of patients' personal information and medical records. * Reviews patients' personal and appointment information for completeness and accuracy. * Transmits correspondence by mail, email or fax. * Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: * Exceptional customer service skills and passion for serving others * Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems * Knowledge of ChenMed Medical products, services, standards, policies and procedures * Skilled in operating phones, personal computers, software and other basic IT systems * Ability to communicate with employees, patients and other individuals in a professional and courteous manner * Detail-oriented to ensure accuracy of reports and data * Outstanding verbal and written communication skills * Demonstrated strong listening skills * Positive and professional attitude * Knowledge of ChenMed Medical products, services, standards, policies and procedures * Proficient in Microsoft Office Suite products including Excel, Word and Outlook * Ability and willingness to travel locally and regionally up to 10% of the time * Spoken and written fluency in English EDUCATION AND EXPERIENCE CRITERIA: * High school diploma or equivalent education required * Graduation from a nationally accredited Medical Assistant program preferred * A minimum of 1 year of work experience in a medical clinic or similar environment required * BLS for Healthcare Providers preferred PAY RANGE: $13.9 - $19.83 Hourly EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply
    $13.9-19.8 hourly 5d ago
  • PATIENT SERVICE COORDINATOR

    Cook County, Il 4.4company rating

    Front Desk Coordinator Job 32 miles from Portage

    DEPARTMENT: PATIENT EXPERIENCE SHIFT: 8:30 A.M. TO 4:30 P.M. Job Summary AFSCME 1111 Under direct supervision, the Patient Service Coordinator serves as the patient advocate in working with patients, family members and health care staff. Responsible for the coordination and resolution of patient, family or visitor concerns regarding the quality of care and services; responsible for investigating and resolving complaints in collaboration with physicians, nurses and administrative personnel to ensure patient satisfaction with health care and services. The coordinator will serve as an excellent customer service role model for all hospital staff. Typical Duties * Recognizes patient/family in congruencies with systems, treatment, or experiences at the hospital. * Identifies/assesses the magnitude of complaints based on a pre-determined criterion, coordinate intervention, comprehensively document and accurately support databases that track and trend work. * Organizes work, set priorities and multi-tasks based on policy and procedures * Maintains objectivity and sensitivity while addressing the needs of a patient/customer and supporting the staff and services. * Applies an understanding of the impact of illness/hospitalization on human development and culture. * Provides Patient Education while collaborating with staff, demonstrating customer service best practices, functioning advocate, and promote patient rights. * Maintains poise under challenging situations and a positive dignified demeanor when working with difficult individuals. * Works closely with Quality Assurance and Risk Management in promoting performance improvement activities and reducing liability through prompt and caring resolution of patient/family issues. * Adheres to confidentiality practices and privacy standards. * Participates in routine data collection and statistical analysis, and/or descriptive report writing for: Patient Rights, Patient Satisfaction, Patient Complaints, and Employee Commendations. * Performs other duties as assigned or required. Minimum Qualifications * Associate degree in Public Health Administration or in a related health field is required. (Must provide proof at time of interview) * At least two (2) years of experience as a patient care advocate or in a related patient care/customer service capacity within a hospital or medical environment is required. * Proficient in Microsoft Word and Excel is required Preferred Qualifications * Bilingual English/Spanish is preferred. * Knowledge of medical terminology is preferred. * Knowledge of CERNER software is preferred. Knowledge, Skills, Abilities and other Characteristics * Knowledge of regulatory standards specific to Patient Rights and National Safety Goals * Demonstrate effective verbal and written communication skills using established hospital channels. * Operate computer utilizing CERNER (Power Chart, Application Bar and Citrix software) * Optimize teamwork principles to assure continuity and good communication during intervention * Strong customer service skills * Excellent interpersonal skills * Ability to identify problems, resolve conflict and administer appropriate service recovery. * Serves as key resource for customer service efforts and improvements * Ability to maintain confidentiality and objectivity while addressing the needs of patients or customers * Walk and stand for prolonged periods (up to 4-6 hours). * Tolerate exposure to unpleasant odors Physical and Environmental Demands This position is functioning within a healthcare environment. The incumbent is responsible for adherence to all hospital and department specific safety requirements. This includes but is not limited to the following policies and procedures: complying with Personal Protective Equipment requirements, hand washing and sanitizing practices, complying with department specific engineering and work practice controls and any other work area safety precautions as specified by hospital wide policy and departmental procedures. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the personnel so classified. For purposes of the American with Disabilities Act, "Typical Duties" are essential job functions. VETERAN PREFERENCE PLEASE READ When applying for employment with the Cook County Health & Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service. To take advantage of this preference a Veteran must: * Meet the minimum qualifications for the position. * Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, "Are you a Military Veteran?" * Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing). Please note: If you have multiple DD214s, 215s, or NGB 22S, please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list and Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable. OR A copy of a valid State ID Card or Driver's License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing. If items are not attached, you will not be eligible for Veteran Preference VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER'S LICENSE AT TIME OF INTERVIEW. Benefits Package * Medical, Dental, and Vision Coverage * Basic Term Life Insurance * Pension Plan * Deferred Compensation Program * Paid Holidays, Vacation, and Sick Time * You may also qualify for the Public Service Loan Forgiveness Program (PSLF) For further information on our excellent benefits package, please click on the following link: ****************************** MUST MEET REQUIRED QUALIFICATIONS AT TIME OF APPLICATION Degrees awarded outside of the United States with the exception of those awarded in one of the United States' territories and Canada must be credentialed by an approved U.S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview. * Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen. * CCHHS is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor. COOK COUNTY GOVERNMENT IS AN EQUAL OPPORTUNITY EMPLOYER
    $37k-45k yearly est. 7d ago
  • Patient Care Representative

    Pcc Community Wellness Center 3.2company rating

    Front Desk Coordinator Job 32 miles from Portage

    Job Details Steinmetz - CHICAGO, IL Full Time High School/GED Local - Location to Location Day Health CareDescription Department: Clinic Administration Manager Title: Office Manager FLSA Status: Non-Exempt Responsible for the operations of the reception area, registering and scheduling of patients, collecting co-pays and money charged for services rendered and handling all patient inquiries. Essential Duties and Responsibilities: Greets all patients, staff, visitors, and vendors in a professional and welcoming manner Schedules appointments in order to track billing slips to ensure charge capture occurs Prepares for day, reviews Eligibility and Phone report, prepares any new patient charts and/or paperwork at patient presentation Performs registration in clinic setting and via telephone to ensure demographic and insurance information is accurate and complete Obtains copies of insurance cards, drivers license, authorizations, and referrals and scan or enter them into electronic health record Ensures all requirements and fields noted on the Check-In and Check-Out page are satisfied and complete Collects co-payments and outstanding balances at Check-In, and time of service balances and estimated balances at Check-Out according to policy Reviews and complies with Patient Account Notes and Appointment Notes in electronic health record Refers patients to Financial Counselors regarding past due balances, questions and/or resolution that PCRs are unable to answer Processes claim creations in electronic health record at Check-Out Submits appropriate claims for Real Time Adjudication Works Day End Review report and designated Tier-based HOLD Claim Worklist(s) on a daily basis Accepts accountability for all Worklists on the dashboard or elsewhere based on assignment Answers the telephone directing calls to appropriate areas or takes messages and relays them to the appropriate staff member as necessary Informs patient of privacy policies and procedures Informs patients of delays in physician schedules, assists with patient comfort while delayed Schedules follow-up appointments, creates appointment ticklers in electronic health record, and works associated Worklists relative to both based on assignment Creates a Time of Service batch and links it to a deposit batch daily Reconciles, balances, and closes each batch /drawer at end of day Turns over batches to the designated resource daily Covers for other staff in reception, including other office locations Processes all releases for medical information ensuring appropriate consents are completed, adhering to PCCs HIPAA and privacy guidelines Drive continual quality improvement through participation in organizational quality improvement efforts that may include but are not limited to patient satisfaction, clinical and operational quality improvement initiatives. Maintains a neat and orderly work area Performs other duties as assigned Qualifications Experience/Training: High school diploma or equivalent 1 - 2 years EMR experience in medical setting preferred Constantly communicates with patients, families, and other healthcare providers. Must be able to exchange accurate information in these situations. Proficient in MS Office Business Applications to include: Outlook, Word, PowerPoint, and Excel. Certifications/Licenses: None Physical Demands: Must be able to remain in a stationary position 50% of the time. Must be able to move around the clinic site 50% of the time. Constantly operates a computer, computer printer, copy machine, and telephone. Occasionally positions self to maintain exertion of physical strength to move objects of 10 pounds from one level to another. Must be able to transport from one site to another. Must be able to cover other shifts as necessary. Other Skills Ability to read and write proficiently using the English language. Constantly communicates with other healthcare providers. Must be able to exchange accurate information in these situations. Follow-through, assume responsibility and use good judgment. Maintain professionalism under stressful situations. Self-motivated and directed with the ability to prioritize and work efficiently under pressure. Ability to understand and follow verbal and written communication. Detail oriented with the ability to work with minimal/no supervision. Willingness to be part of a team-unit and cooperate in the accomplishment of departmental goals and objectives. Effective and creative problem solving.
    $40k-47k yearly est. 21d ago

Learn More About Front Desk Coordinator Jobs

How much does a Front Desk Coordinator earn in Portage, IN?

The average front desk coordinator in Portage, IN earns between $23,000 and $36,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.

Average Front Desk Coordinator Salary In Portage, IN

$29,000
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