Receptionist
Front Desk Coordinator Job 29 miles from Ronkonkoma
Duration: 3 months (possible extensions)
Hours: Mon-Fri, 8 AM - 5 PM ET (Friday flexibility)
Seeking a professional and proactive Receptionist to manage front desk operations, welcome guests, handle calls/emails, and provide general administrative support in a corporate setting.
Key Responsibilities:
Greet visitors and manage front desk operations
Answer calls, monitor emails, and provide admin support
Maintain reception area and coordinate with facilities
Assist with visitor badges, bookings, and emergency procedures
Collaborate with internal teams on special projects
Requirements:
2-4 years of receptionist/front desk experience
Proficient in MS Office & office tech tools
Excellent communication, multitasking, and interpersonal skills
PAP Scheduler
Front Desk Coordinator Job 36 miles from Ronkonkoma
AdaptHealth Opportunity - Apply Today!
At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please click to apply, we would love to hear from you.
PAP Scheduler
Responsible for ensuring the customer receives PAP equipment by scheduling an appointment for the customer to come in to pick up equipment and receive proper instruction on how to best use the equipment. Must explain customers financial responsibility and ensure payment. Successfully guide patients through AdaptHealth using a patient centered approach and effective communication. The primary goal is to collaboratively work with patients to positively affect their health outcomes providing the right products and services at the right time while maintaining alignment with organizational goals and objectives.
Job Duties:
Develop and maintain working knowledge of current HME products and services offered by the company and all applicable insurance guidelines respecting eligibility for coverage and reimbursement.
Responsible for both inbound and outbound calls
Insurance verification and explanation of coverage details to the customer
Ensuring best method of providing equipment is met
Explain compliance requirements to the customer to ensure they utilize the machine to their Insurance companies' standards
Collects patient financial responsibility prior to processing new supply tickets
Responsible for sending letters to patients when contact cannot be made
Makes recommendations for company equipment that will improve quality of care as appropriate
Successfully troubleshoots equipment problems over the phone
Verifies or obtains alternate contact information
Verifies delivery address, delivery instructions and telephone number for all orders
Reviews documentation to make sure it is valid prior to processing an order
Understands and utilizes the most cost-effective delivery method for items ordered
Documents accounts with any delivery expectations and requests
Uses standard note formats and notates contact with patient or family
Complete all orders received via CMB, email, fax, or phone in a timely manner
Through daily work activities identifies trends, either system or process driven, that can be changed or modified to improve efficiency and create cost savings
Supports the achievement of departmental and organizational goals by assisting co-workers in completion of call schedules and other assigned tasks
Other duties as assigned.
Requirements:
Minimum Job Qualifications:
High School Diploma
One (1) year of work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry
Exact job experience is considered any of the above tasks in a Medicare certified HME environment that routinely bills insurance.
AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.
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Legal Practice Coordinator-Private Client Services
Front Desk Coordinator Job 35 miles from Ronkonkoma
We seek a highly motivated individual to join our Private Client Services team. The Legal Practice Coordinator (“LPC”) - PCS ideally has some foundational knowledge of the estate planning and estate administration process to provide support with the flow of documents, information, and data within the team. This position works together with legal administrative assistants, paralegals, attorneys, and other team members to meet the clients' needs efficiently and effectively. The ideal candidate is a person who has a desire to learn, grow, and possesses strong communication, organizational, and time management skills with the ability to work both within a team and independently.
Job Duties:
This position is based in New Haven, CT.
The following are the essential duties and responsibilities of the Legal Practice Coordinator. This list is not exhaustive, and other duties may be assigned as necessary.
Assists in the administration of estates, including preparing and filing probate forms, tax returns and accountings.
Proofreads all documents produced for correct formatting, spelling, and grammar, and ensures that all attachments, exhibits, or enclosures are included.
Manages multiple tasks and filing deadlines using independent tracking systems and departmental project management software.
Maintains regular communication with clients, providing updates and responding to inquiries in a timely manner, and interfaces with courts, government agencies, and beneficiaries.
Tracks billable hours, ensuring accuracy in time entries and compliance with firm policies.
Provides general administrative support to lawyers and paralegals, including document production services: word processing, scanning, PDF manipulation. Utilizes office services support as appropriate.
Prepares documents for signings and conforms signed documents for mailing to clients and documentation for firm files.
Organizes files and databases, including paper and electronic. Follows firm guidelines relating to record retention.
Takes ownership of tasks and follows up with attorneys and/or clients on outstanding issues.
Notarizes documents as requested.
Perform other tasks and duties as assigned to support the efficient operation of the Private Client Services department.
Requirements:
Education: Bachelor's Degree. In lieu of a degree, 3-5 years of relevant experience.
Experience: Legal experience, preferably in trusts and estates.
Knowledge/Skills and Abilities:
Advanced proficiency with Microsoft Office Suite; WORD, Excel, PowerPoint. Ability to use PDF technology such as Nuance or Adobe Acrobat.
Excellent knowledge of grammar, spelling, and punctuation.
Legal writing skills, knowledge of legal terminology.
Knowledge of office equipment such as multi-function devices, telephones, facsimiles, etc.
Strong oral and written communication skills.
Strong interpersonal skills in order to communicate with a diverse group of attorneys, staff, and clients.
Ability to work collaboratively with a team and support colleagues in a fast-paced environment
Strong customer service orientation.
Notary Public or aptitude to become a Notary Public.
Maintain strict confidentiality of client information and sensitive matters.
Essential Demands of the Role
Flexibility to work overtime, as needed.
Ability to travel to other office locations on occasion.
Prolonged periods sitting at a desk or standing, using computer equipment.
Seniority Level
Entry level
Industry
Office Administration
Employment Type
Full-time
Job Functions
Administrative
Customer Service
Legal
Skills
Adobe Acrobat
Interpersonal Skills
Terminology
Legal Terminology
Writing
Record Keeping
Written Communication
Punctuation
Legal Practice
Office Equipment
Front Desk Dental Receptionist
Front Desk Coordinator Job 3 miles from Ronkonkoma
Group practice looking for strong front desk candidate. Monday through Friday hours 830 to 530. Start as a temporary employee, flexible days and hours. - Greet and check-in patients upon arrival at the dental office - Schedule and confirm appointments using dental scheduling software will train
- Answer phone calls and respond to patient inquiries
- Maintain and update patient records and medical history
- Verify insurance coverage and process insurance claims
- Collect payments for dental services rendered
- Coordinate referrals to other healthcare providers or specialists
- Maintain a clean and organized reception area
Skills:
-Dental Front Desk Experience is required
- Excellent communication and interpersonal skills
-Computer savvy
- Knowledge of dental procedures
- Strong organizational skills and attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
- Customer service-oriented mindset with a friendly and professional demeanor
Note: Previous experience as a dental receptionist is Required
#PhaxisJessica
Job Types: Full-time, Part-time, Temporary
Pay: $28.00 - $30.00 per hour
Schedule:
* 8 hour shift
* Monday to Friday
Work Location: In person
Phlebotomist Patient Services Representative - 1st Shift
Front Desk Coordinator Job 36 miles from Ronkonkoma
Job Title: Phlebotomist Patient Services Representative Contract Duration: 1+ Months Pay range: $18 - 21/hr Work Type: Onsite, 1st Shift - Monday to Friday 8 am to 1:30 pm and alternating Saturdays 8 am -12 pm Job Description: The Phlebotomist Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe, and accurate manner.
The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy of patient information.
Job Responsibilities:
Under the direction of the area supervisor, perform daily activities accurately and on time.
Maintain a safe and professional environment.
Phlebotomist Patient Services Representative performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
Maintains required records and documentation.
Demonstrates organizational commitment and promotes a positive image to patients, clients, employees, and the public in general.
Job Requirements:
Ability to provide quality, error-free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Excellent phlebotomy skills to include pediatric and geriatric.
Flexible and available based on staffing needs, which includes weekends, holidays, on-call, and overtime.
Required Education:
High school diploma or equivalent.
Medical training: medical assistant or paramedic training preferred.
Phlebotomy certification preferred (Required in California, Nevada, and Washington).
Work Experience:
Minimum of 6 months of experience.
One(+) year phlebotomy experience preferred.
Customer service in a retail or service environment is preferred.
Keyboard/data entry experience is a must.
Benefits:
Medical, Vision, and Dental Insurance Plans
401k Retirement Fund
About The Company:
Leading provider of diagnostic information services, empowering healthier lives. Leveraging the world's largest clinical lab database, we offer insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management. Serving millions of patients and healthcare providers worldwide, we're committed to a healthier world, inclusive care, and building value for all stakeholders.
About GTT:
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!
25-22024: #gttqst
Front Desk Receptionist
Front Desk Coordinator Job 29 miles from Ronkonkoma
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li Greet all customers who enter the showroom and assist them with finding the right person or department/li
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li Paid Time Off/li
li Employee discount/li
li Health insurance/li
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li 401K/li
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Bilingual (Part Time) Front Desk Office Coordinator
Front Desk Coordinator Job 25 miles from Ronkonkoma
Family & Children's Agency (FCA) is a nonprofit human service organization that is committed to increasing the social and emotional well-being of our clients - people throughout Fairfield County. Our Agency builds better lives by offering more than 30 programs that meet needs across all ages, delivering services to more than 13,000 people each year. Our clients reside primarily in Norwalk, Wilton, Darien, Westport, Weston, New Canaan, Stamford, and Greenwich. Our Home Care and Foster Care programs provide assistance to residents throughout Fairfield County, and the Adoption program is both nationwide and international.
Our Mission is to partner with individuals, families, organizations and communities to build better lives.
We are looking for a part-time Front Desk Office Coordinator to join our team. This position will be supporting our offices in Norwalk. You will be primarily based at our Ben Franklin location but will also provide support to our Mott Avenue office on a rotating schedule. The hours are Monday - Thursday, 9am - 3pm. These hours are flexible for the right candidate. This position will pay $20-$22 per hour depending on prior experience and knowledge.
The part-time Front Desk Office Coordinator presents a positive image for the Agency when greeting all guests, clients, vendors and employees. The Office Coordinator must be knowledgeable about all agency departments and programs and able to appropriately direct calls, inquiries and visitors based on their knowledge. They are also responsible for knowing the daily happenings of the agency and therefore directing people appropriately as they contact them.
Act as the first impression of the agency and be accountable for ensuring that each person that comes in contact with the reception area is treated with respect and with the highest level of customer service possible. Reports to the Vice President, Human Resources and provide additional support to the team as needed for agency events or office activities.
Act as the primary back up for the full-time office coordinator - ideally having flexibility to increase hours as needed over time.
Bilingual, Spanish speaking is preferred
Previous front desk office reception experience or previous position involving heavy phone contact
Will be accountable for ensuring the office is supplied and ready for all daily activities and happenings - will maintain inventory
Excellent Computer skills
Ability to multi-task and prioritize with excellent time management skills
Excellent communication and interpersonal skills
Must understand the need for confidentiality as it relates to visitors, clients and employee needs
Will be responsible for ensuring that agency policies and protocols are followed as they relate to visitors, safety and security
Must have a valid driver's license and reliable transportation to travel from various office locations in Norwalk, CT.
If you are interested in learning more about how you can join our talented group of diverse employees, please visit our website to view this job posting and apply. To learn more, visit our website and check out our opportunities!
#hiring #wellness #opportunities #topworkplaces #diversityequityandinclusion
Front Desk Medical Receptionist
Front Desk Coordinator Job 7 miles from Ronkonkoma
Front Desk Medical Receptionist - University Associates in Obstetrics & Gynecology, UFPC
Schedule: Full time
Days/Hours: Monday - Friday; 8:30 AM - 5 PM
Pay: $19.78 - $24.72
Our compensation philosophy aims to provide marketable compensation programs and to compensate employees based on relevant experience and education. Individual compensation discussions begin during the hiring process and may occur during job review and promotional opportunities. Salaries vary depending on experience, education and current market for the position. Human Resources determines the external and internal equitable salary for each employee.
The above salary range (or hiring range) represents Stony Brook CPMP's good faith and reasonable estimate of the range of possible compensation at the time of posting
Responsibilities
SUMMARY: The medical receptionist will assist the department with coordination of the daily operations of the front desk, and other duties to ensure efficient work flow and patient care.
Job Duties & Essential Functions:
Perform all necessary receptionist duties including answering, screening, and routing of phone calls. Take appropriate messages and ensure the proper delivery of those messages. Be polite and courteous at all times.
Assess telephone calls, including determining urgency of calls and referring urgent medical queries to physician or nurse immediately.
Maintain clean and organized reception area.
Utilize Electronic Medical Record (EMR) and/or other systems for check-in/check-out processes including verifying patient demographics, insurance information, obtaining patient signatures on applicable patient forms, and have the patient complete any paperwork associated with the visit.
Enter/scan patient data into the EMR.
Collect any necessary payments and process accordingly.
Facilitate patient flow by notifying the provider of patients' arrival, delays or backlogs and communicate with other staff and/or patients as necessary.
Schedule patient appointments and remind the patients of any necessary documentation that may be required for their appointment.
Schedule any services or procedures as needed.
Obtain/retrieve referrals/authorizations/eligibility verification that may be required.
Telephone patients if there is a change in the physician's schedule and/or if the patient's appointment needs to be rescheduled.
Keep office supplies adequately stocked by anticipating inventory needs and placing orders or advising office manager of items needed.
Ensure HIPAA guidelines are followed at all times.
Provide additional coverage for night hours and weekend, as needed. Updating and maintaining integrity of client information.
Perform all other duties as assigned by management.
Qualifications
Required Education & Qualifications:
High School diploma/GED.
Strong organizational and communication skills (both verbal and written).
Excellent typing skills and friendly telephone etiquette.
Preferred Qualifications:
Graduate of an accredited Medical Office Administration program.
6 months experience working as a Medical Receptionist in a high volume physician practice.
1 year of clerical experience.
Proficient in using an EMR and a practice management system.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with patients, staff and medical providers. The employee must be able to exchange accurate information in these situations. This position is largely sedentary and requires the employee to remain stationary for a majority of the day. Any additional physical demands will be outlined and provided by management.
The responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of CPMP.
StaffCo is a Professional Employer Organization, commonly referred to as a PEO, duly organized and registered under the New York Professional Employer Organization law. StaffCo and SUNY have entered into a professional employer agreement under which StaffCo is the employer of Stony Brook Clinical Practice Management Plan employees and responsible for all aspects of employment, including hirings, promotions, disciplines, terminations, the day-to-day direction and supervision of work, as well as labor relations and collective bargaining. StaffCo is fully responsible for providing all payroll and human resources services, including the payment of wages, collecting and reporting payroll taxes and maintaining any and all employee benefits. SUNY Stony Brook Hospital is responsible for the operation of the hospital and provision of health care and is the co-employer as is necessary to conduct its responsibilities and for related licensure, regulatory or statutory requirements and obligations.
Given StaffCo's employment responsibilities, it is deemed the “employer” for employment and labor law purposes. Thus, the employees are private sector employees of StaffCo, not public sector employees of SUNY. The private sector nature of the StaffCo employees has been approved by NYS Civil Service and upheld in a decision by the US National Labor Relations Board.
CPMP provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or expression, or any other legally protected status. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall and transfer, leaves of absence, compensation and training.
CPMP expressly prohibits any form of workplace harassment based on race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity, or any other legally protected status. Improper interference with the ability of CPMP's employees to perform their job duties may result in discipline up to and including discharge.
Front Desk Coordinator for Day Spa
Front Desk Coordinator Job 33 miles from Ronkonkoma
Job Description Are you a self-sterter seeking a position in a tranquil and luxurious environment? Blue Water Spa, Southampton is now hiring a Front Desk Coordinator to join our dynamic team! Responsibilities: Oversee day-to-day front desk functions and ensuring a seamless guest experience.
Coordinate and schedule appointments, optimizing therapist utilization and minimizing wait times.
Assist with inventory management, product ordering, and ensuring availability of supplies and equipment.
Handle guest inquiries, concerns, and complaints, providing exceptional customer service at all times.
Ensuring the Spa is maintained and rooms are turned over for the therapists when necessary.
Administrative works as needed.
Requirements:
Strong initiative skills with the ability to work with no supervision and think outside the box.
Excellent organizational and time management abilities to ensure efficient operations.
Exceptional customer service skills and the ability to handle guest inquiries and resolve issues.
Knowledge of spa treatments, products, and industry trends.
Must be available to work weekends.
Proficiency in computer systems and spa management software.
Benefits:
Competitive salary
Paid Time Off
Health Insurance Available
Life Insurance
A fun and inviting work environment focused on well-being and relaxation.
Discounted spa treatments and retail products for employees.
Ongoing training and professional development opportunities.
Opportunity to contribute to the growth and success of a premier day spa.
Join our team and be part of an exceptional spa experience where tranquility meets professionalism. We look forward to welcoming you to the Blue Water Spa family in Southampton!
Front Desk Receptionist
Front Desk Coordinator Job 25 miles from Ronkonkoma
Patient Care Coordinator
Harbor Point Dental Group - Darien, CT
Full-Time | In-Office | Monday - Friday | 8:00 AM - 4:00 PM (Tuesday Hours: 11:00 AM - 7:00 PM)
About Us
Harbor Point Dental Group in Darien, CT is a high-end, modern dental practice offering concierge-style dental care in a luxurious, patient-focused environment. We specialize in fee-for-service and insurance participation, delivering top-tier dental care with a personalized approach. Our practice is designed for comfort, efficiency, and innovation, ensuring a seamless experience for both patients and staff.
Position Overview
We are seeking a Patient Care Coordinator to be the welcoming face of our Darien, CT location. This role is essential to providing a high-end patient experience, managing front office operations, and ensuring smooth scheduling and financial coordination. The ideal candidate has strong communication skills, a polished, professional demeanor, and a passion for providing exceptional service in an upscale environment.
Key Responsibilities
Greet and assist patients with concierge-level service upon arrival
Manage appointment scheduling, confirmations, and follow-ups
Coordinate treatment plans and discuss financial options with patients
Verify insurance benefits and assist with claims processing
Ensure accurate patient records and maintain HIPAA compliance
Handle patient inquiries with professionalism and efficiency
Collaborate with the clinical team to enhance patient experience
Provide administrative support and assist with front office operations
Qualifications
1-2 years of experience in dental administration (Preffered)
Background in luxury or high-end service environments is a plus
Strong knowledge of dental insurance verification and patient coordination
Proficiency in dental management software (Dentrix, Eaglesoft, or similar)
Exceptional communication and customer service skills
Highly organized with the ability to multitask in a fast-paced setting
Professional, polished demeanor with a patient-first mindset
Compensation & Benefits
Salary Range: $25 - $30 per hour (based on experience)
Comprehensive Benefits Package:
Medical, Dental, Vision, and Wellness programs
Life and Retirement benefits
Employee discounts and growth opportunities
Why Join Us?
At Harbor Point Dental Group - Darien, we set the standard for modern, patient-centric dental care. Join a team that values excellence, innovation, and concierge-level service in a sophisticated, high-end practice setting.
Scheduling Specialist
Front Desk Coordinator Job 25 miles from Ronkonkoma
Are you a highly organized professional with 5+ years of experience in high-volume scheduling? Do you excel in prioritizing, multitasking, crisis management, and seeing the big picture while maintaining focus on the finer details? Freudigman & Billings is hiring a Scheduling Specialist to be the primary point of contact for clients and instructors, handling all scheduling-related tasks in a fast-paced environment.
Our fundamental belief at Freudigman & Billings is that children learn best through supportive relationships. We are dedicated to helping students better understand how they learn and take ownership of that process. Our team provides individualized educational solutions, tailored learning programs, and one-on-one coaching for adolescents and children.
About the Role:
The Scheduling Specialist is a key member of our Client Services team and is responsible for managing high-volume scheduling with precision and efficiency. This role focuses primarily on scheduling and rescheduling tasks, requiring strong organizational skills, attention to detail, and the ability to thrive under pressure. While there may be some occasional administrative tasks, 95% of this role involves managing transactional scheduling changes with minimal supervision. The ideal candidate will thrive in a role that is repetitive yet requires high-level thinking, self-direction, and strong executive functioning in a single, high-impact domain.
Candidates with experience managing scheduling in fast-paced, high-demand environments such as concierge medical practices are preferred. Effective time management, attention to detail, decision-making, and the ability to work independently are essential for success in this position.
Core Responsibilities:
Serve as the main point of contact for scheduling inquiries from clients and instructors, providing prompt and professional communication.
Manage, prioritize, and delegate scheduling requests from a shared inbox, while utilizing crisis management skills to address high-priority issues as they arise.
Manage high-volume scheduling, including initial scheduling, rescheduling, and resolving conflicts.
Maintain accurate records of scheduling requests and changes using scheduling software and data management tools.
Organize and manage cyclical scheduling projects in collaboration with the Director of Client Services.
Stay informed about local school systems, courses, and academic calendars to anticipate and address potential scheduling conflicts.
Handle repetitive scheduling tasks with precision and a proactive approach.
Collaborate with the Client Engagement Associate and other team members as directed by the Director of Client Services.
Provide general administrative support, including answering phones, welcoming families, and performing office tasks (e.g., photocopying, printing, faxing).
Maintain confidentiality of all student information.
Required Qualifications & Experience:
Education: B.A. or B.S. degree
Experience:
5-7 + years of experience in scheduling, administrative support, or customer service.
Proven ability to manage high-volume tasks, including handling 200+ emails per day.
Proficiency in Google Workspace, scheduling software, and data management tools.
Experience with Mac Computers.
Competency Requirements:
Critical Thinking: Resolve scheduling conflicts efficiently and effectively.
Attention to Detail: Maintain precision and accuracy in scheduling and documentation.
Teamwork: Work collaboratively with Partners, Directors, and Instructors to ensure smooth operations.
Problem-Solving: Develop creative solutions for scheduling challenges.
Communication: Maintain clear, timely communication with all stakeholders.
Big picture: Understanding how a single decision can influence multiple outcomes down the line
Crisis management: Be able to identify an emergency situation and manage through the prioritization and execution of the solution.
Working memory: The ability to recall and differentiate between numerous stakeholders on both a weekly, monthly, and calendar basis
Physical & Environmental Conditions:
Ability to sit or stand at a desk for prolonged periods while working on a computer.
Must be able to lift up to 15 pounds occasionally.
Primarily an office-based role with the potential for occasional hybrid work during inclement weather, based on company needs.
Work Hours: Monday to Friday, 9:30 am to 6 pm.
Front Desk Receptionist- PART TIME
Front Desk Coordinator Job 25 miles from Ronkonkoma
Illume Fertility (formerly RMA of CT) specializes in the treatment of infertility, including assisted reproductive technologies (ART) like intrauterine insemination (IUI), in-vitro fertilization (IVF), and pre-implantation genetic testing (PGT). Illume Fertility is Fairfield County's largest fertility clinic and egg donation center and is led by eight board-certified reproductive endocrinologists. Illume Fertility is consistently recognized as an LGBTQ Healthcare Equality Leader and its Integrated Fertility & Wellness program offers holistic support via acupuncture, mental health counseling, support groups and nutritional counseling. lllume Fertility has 5 convenient locations in Norwalk, Danbury, Stamford and Trumbull, CT and Harrison, NY.
Position Overview :
As an Illume Front Desk Ambassador, you are expected to represent the organization when patients come into our offices, to be able to articulate the vision and mission, to promote our services when appropriate, and detect opportunities to improve the patient's experience for the patient's convenience and to help the growth of the practice. The position supports the organization's efforts by carrying out a warm and effective welcoming process, providing premier customer service, and compliance of procedure and policies.
Duties and Responsibilities :
Answers phones and triage calls
Update patient insurance and demographics in all system i.e., (Athena, Azalea, and RESource).
Collect and document patient chart items (consent, license, insurance, facesheet, picture).
Schedule patient appointments and alert appropriate team members.
Order office supplies and manage presentation of the front desk and waiting room.
Effectively sign in patients and alert appropriate departments of patient's arrival.
Process payments (patient balances, copays, vitamin purchases).
Actively participate in monthly Front Desk Department meetings.
Responsible for Faxes, Medical Records.
Confirm Patient Appointments.
Qualifications
Proficiency in verbal communication in English and understanding of basic written English.
Demonstrated ability to work effectively in a team environment.
Demonstrated problem solving skills in a complex environment.
Demonstrated effective interpersonal relationship and customer service skills.
Good organizational and time management skills
Education & Experience
High School diploma or equivalent required
Previous experience in customer or patient service required
Immunization:
Staff member must meet immunizations requirements as stated in the Illume Fertility immunization policy.
TB inoculation
Flu vaccine
Others as they become required
Benefits (if applicable):
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance
To learn more about us, please visit our website at Award-Winning Fertility Care in CT & NY | Illume Fertility
Maitre D' / Front Desk Receptionist
Front Desk Coordinator Job 25 miles from Ronkonkoma
Job Description
We’re Squeeze, a feel-good company, from the Founders of Drybar.
A bit about us: Squeeze was designed to revolutionize the massage experience, from our forward-thinking technology to our dedication to team member experience. We are focused on the human side of business, and we work to foster an inclusive environment, where everyone can shine bright. It's so important that we've made it our company mission to be the best part of our guests’ and team members’ day.
Our revolutionary app-based booking and payment platform makes scheduling, paying, tipping, and rating easy, breezy, Squeezy. Similar to Postmates and Uber, after a Squeeze massage, instead of dealing with a clunky, stressful checkout process, our guests simply float out with the ability to tip and rate their therapist at their leisure post-massage. Personalized services allow guests to select massage preferences as well as control in-room settings from lighting to sound, all in a beautifully designed space. It’s a completely fresh approach to a way better massage experience.
THE PERKS
Competitive hourly rate
Health benefits (including vision & dental) and 1-week paid vacation for our employees who work just 32 hours or more. That’s as few as 4 shifts per week!
Paid Sick Leave
1 free Mid Squeeze (50-minute massage) a month
At Squeeze, all add-ons are complimentary. That means no quotas or upselling!
Annual performance raises ($1/year)
Flexible schedules
Responsive, empathetic, and understanding Management providing on-site leadership
A revolutionary, feel-good culture (including snacks to keep you fueled, points from peers redeemable for gift cards, and branded swag)
Quarterly paid training: we bring in an outside speaker to train on everything from mindfulness meditation to personal finance, all in the interest of helping our team members grow
Nurturing, supportive environment, no matter where you're at in your career
Leadership and career advancement opportunities in management and training
Team-building offsites
Feel-good partnership with Canine Companions (for every membership sold, we donate a day of canine support to a person with a disability)
401k for full time, eligible team members
ABOUT YOU
You are experienced in managing front-of-house operations for high-volume retail service businesses, exceptional with technology, and acutely aware of your surroundings.
You are obsessed with over-the-top, first-class guest service and thrive in ensuring an amazing experience for anyone and everyone who walks through your doors.
Words that describe you include: energetic and detail-oriented. You have a hospitality orientation, are gracious and patient, and warm in nature with strong communication skills.
Beyond ensuring an amazing experience, you are eager to join a guest-first brand dedicated to transforming the massage experience for our guests, as well as for you and your future.
You are passionate about all things health and wellness and wholeheartedly believe in the benefits of massage for a balanced lifestyle.
You can’t help but grow and are constantly striving to be your best self, and you’re excited to leap into a rewarding adventure with Squeeze.
YOUR RESPONSIBILITIES AT SQUEEZE
Check in and greet guests with a warm and friendly welcome
Provide over-the-top, exceptional guest service
Ensure front of house and guest lounge is maintained to Squeeze standards
Expert at all things app-related! Squeeze’s experience is digital end-to-end, so you’ll assist guests with downloading our app, setting up their account, booking appointments, becoming a member, completing their appointment, and so much more
Resolve guest issues in the shop
EXPERIENCE REQUIREMENTS
1+ year in retail, preferably technology or front-desk, service-related experience
Proven track record in delivering an exceptional guest experience
Excellent problem solving and troubleshooting skills
Strong communication and multi-tasking skills
Experience with Zendesk preferred
Enough from us though, let our team tell you why Squeeze is a 5-star employer on Glassdoor and why 96% of our team would recommend us as a great place to work:
“Leadership here is fantastic. I rave about it to people. If you have a concern, you feel listened to, if you need help, you get help.” - Alex
“The space is amazing. They definitely thought of everything to make our jobs easier. I also love the flexible shifts.“ - Caitlyn
“I think it's wonderful that a company in our industry is offering health benefits, sick pay, vacation, free massages. Those are all things you don't find anywhere else.” - Paulina
“We have this thing called “Pats on the Back,” which lets us reward our teammates with points they can redeem for gift cards or donate to charity. It’s a feel-good culture.” - Clinton
Meet Your Manager: Bella Criscuolo
"Hello! I’m Bella Criscuolo, the General Manager of Squeeze Westport! My journey through management, sales, and customer service has deepened my love for people, a passion I balance with time spent traveling and enjoying life with family and friends. My management style is centered around creating an equal and fair workspace where everyone feels comfortable and supported, with a clear grasp of our goals. Inspired by Martin Luther King Jr., I strive to lead with fairness and a focus on the well-being of my team, ensuring everyone is checked in on daily and that their mental and physical health is prioritized.
Our shop's culture can be summed up in three words: welcoming, enjoyable, and personable. My teams see me as a positive, easy-to-talk-to leader who is efficient, timely, and fair. When not working, I love exploring new places, each offering unique and fulfilling experiences, and my favorite TV show is 'Gilmore Girls.' If I were a dog, I'd be a French Bulldog—having always shared a special bond with them. And my perfect entrance music? 'We are Family' by Sister Sledge, reflecting the tight-knit, supportive atmosphere I cultivate in our team."
I acknowledge that I am applying for employment with an independently owned and operated Squeeze Franchise, a separate company and employer from Squeeze Corporate and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees, including and without limitation: hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Any questions about my application or the hiring process must be directed to the locally owned and operated Squeeze franchisee.
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Front Desk Receptionist- PART TIME
Front Desk Coordinator Job 25 miles from Ronkonkoma
Illume Fertility (formerly RMA of CT) specializes in the treatment of infertility, including assisted reproductive technologies (ART) like intrauterine insemination (IUI), in-vitro fertilization (IVF), and pre-implantation genetic testing (PGT). Illume Fertility is Fairfield County's largest fertility clinic and egg donation center and is led by eight board-certified reproductive endocrinologists. Illume Fertility is consistently recognized as an LGBTQ Healthcare Equality Leader and its Integrated Fertility & Wellness program offers holistic support via acupuncture, mental health counseling, support groups and nutritional counseling. lllume Fertility has 5 convenient locations in Norwalk, Danbury, Stamford and Trumbull, CT and Harrison, NY.
Position Overview :
As an Illume Front Desk Ambassador, you are expected to represent the organization when patients come into our offices, to be able to articulate the vision and mission, to promote our services when appropriate, and detect opportunities to improve the patient's experience for the patient's convenience and to help the growth of the practice. The position supports the organization's efforts by carrying out a warm and effective welcoming process, providing premier customer service, and compliance of procedure and policies.
Duties and Responsibilities :
Answers phones and triage calls
Update patient insurance and demographics in all system i.e., (Athena, Azalea, and RESource).
Collect and document patient chart items (consent, license, insurance, facesheet, picture).
Schedule patient appointments and alert appropriate team members.
Order office supplies and manage presentation of the front desk and waiting room.
Effectively sign in patients and alert appropriate departments of patient's arrival.
Process payments (patient balances, copays, vitamin purchases).
Actively participate in monthly Front Desk Department meetings.
Responsible for Faxes, Medical Records.
Confirm Patient Appointments.
Qualifications
Proficiency in verbal communication in English and understanding of basic written English.
Demonstrated ability to work effectively in a team environment.
Demonstrated problem solving skills in a complex environment.
Demonstrated effective interpersonal relationship and customer service skills.
Good organizational and time management skills
Education & Experience
High School diploma or equivalent required
Previous experience in customer or patient service required
Immunization:
Staff member must meet immunizations requirements as stated in the Illume Fertility immunization policy.
TB inoculation
Flu vaccine
Others as they become required
Benefits (if applicable):
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance
To learn more about us, please visit our website at Award-Winning Fertility Care in CT & NY | Illume Fertility
Medical Front Desk Receptionist
Front Desk Coordinator Job 31 miles from Ronkonkoma
Greenwich Ear Nose & Throat is currently seeking a friendly and organized Medical Receptionist to join our team. As a Medical Receptionist, you will play a crucial role in providing excellent customer service and ensuring the smooth operations of our practice. You will have the opportunity to work in a supportive and collaborative environment where patient care is our top priority.
Greenwich Ear Nose & Throat is a leading ENT and Allergy practice that is committed to delivering high-quality care to our patients. Our team of dedicated medical professionals focuses on providing personalized treatment plans and compassionate care to improve the health and well-being of our patients.
Responsibilities
Greet patients and visitors with a warm and welcoming demeanor.
Check-in patients, verify their information, and update electronic medical records accurately.
Answer phone calls, address inquiries, and transfer calls to appropriate personnel.
Schedule and confirm patient appointments, ensuring efficient time management.
Assist patients in completing necessary forms and understanding office policies.
Collect patient co-pays, process payments accurately, and maintain proper documentation.
Maintain the cleanliness and organization of the reception area.
Coordinate with medical staff to optimize patient flow and use of resources.
Insurance Eligibility
Requirements
High school diploma or equivalent.
Previous experience as a receptionist or in a customer-facing role.
Excellent communication and interpersonal skills.
Strong organizational skills and attention to detail.
Proficiency in using computer systems and basic office software.
Ability to handle a fast-paced environment and multiple tasks simultaneously.
Empathy, compassion, and professionalism in dealing with patients and their families.
Ability to work well as part of a team.
Reliability and punctuality in attendance.
Rotating between all three locations is required (2 Greenwich locations & 1 Stamford location)
Benefits
Benefits:
· 401(k) after a year of service
· Dental insurance
· Health insurance
· Paid time off
· Vision insurance
Front Desk/Receptionist
Front Desk Coordinator Job 27 miles from Ronkonkoma
Job DescriptionSalary:
Are you passionate about providing exceptional patient care? Do you thrive in a fast-paced environment and have excellent communication skills? CT Dental Management is seeking a dedicated and compassionate Patient Care Representative to join our bustling dental office. If you are a highly motivated individual who enjoys helping others and ensuring a positive patient experience, we want to hear from you!
About Us:
CT Dental Management is a leading dental practice management company committed to delivering outstanding dental care across multiple locations. We strive to provide a comfortable and welcoming environment for our patients, where their oral health needs are met with the utmost care and professionalism.
Position: Patient Care Representative
As a Patient Care Representative, you will play a crucial role in our dental office by being the first point of contact for our patients. Your primary responsibility will be to create a warm and friendly atmosphere while efficiently managing patient appointments, inquiries, and administrative tasks. Your exceptional customer service skills will help ensure a seamless patient experience from check-in to check-out.
Responsibilities:
Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service, and patient satisfaction.
Provide administrative support to facilitate the relationship between our patients and dentists as a Patient Care Representative (Dental Receptionist).
Serve as the front line of patient communication, delivering exceptional patient service and assisting with the necessary administrative functions of dental care.
Interact with patients in a positive and professional manner, both in person and over the telephone.
Schedule and confirm appointments, ensuring accurate coordination of patient schedules and dental procedures.
Review and educate patients on treatment plans and financial responsibilities, explaining insurance coverage and payment obligations clearly and accurately.
Accurately confirm insurance benefits, communicate coverage details, and collect patient payment obligations.
Maintain and manage patient records, including initial forms, paperwork, and accurate data entry of all patient information throughout the billing process.
Respond to and promptly address requests for information, providing accurate and helpful responses to patients' inquiries.
Maintain strict compliance with HIPAA and patient privacy regulations to ensure the confidentiality and security of patient information.
Perform any other related job duties as assigned, contributing to the overall success and efficiency of the dental office.
Qualifications:
Excellent customer service skills
Clear speaking and telephone voice
Positive attitude and energetic personality
Comfortable in a computerized environment
Ability to multitask
Previous experience in a dental or medical office setting is preferred
Strong interpersonal and communication skills, both verbal and written
Excellent organizational and multitasking abilities
Proficient computer skills, including experience with dental practice management software
Knowledge of dental terminology, procedures, and insurance processes is an advantage
Ability to maintain confidentiality and adhere to HIPAA guidelines
Flexibility to work evenings or weekends as required
Benefits:
Competitive salary commensurate with experience
Comprehensive health and dental insurance plans
Retirement savings plan with employer matching
Paid time off and holiday pay
Opportunities for professional development and career growth within our expanding organization
Location:
Our dental office is located in the vibrant city of Stratford Connecticut , offering a great community and convenient access to amenities.
Bilingual (Part Time) Front Desk Office Coordinator
Front Desk Coordinator Job 25 miles from Ronkonkoma
divdiv div class="fr-view" p id="is Pasted"span style="font-size: 18px;"Family amp; Children's Agency (FCA) is a nonprofit human service organization that is committed to increasing the social and emotional well-being of our clients - people throughout Fairfield County. Our Agency builds better lives by offering more than 30 programs that meet needs across all ages, delivering services to more than 13,000 people each year. Our clients reside primarily in Norwalk, Wilton, Darien, Westport, Weston, New Canaan, Stamford, and Greenwich. Our Home Care and Foster Care programs provide assistance to residents throughout Fairfield County, and the Adoption program is both nationwide and international./span/ppspan style="font-size: 18px;"Our Mission is to partner with individuals, families, organizations and communities to build better lives./span/ppspan style="font-size: 18px;"We are looking for a part-time Front Desk Office Coordinator to join our team. This position will be supporting our offices in Norwalk. You will be primarily based at our Ben Franklin location but will also provide support to our Mott Avenue office on a rotating schedule. The hours are Monday - Thursday, 9am - 3pm. These hours are flexible for the right candidate. This position will pay $20-$22 per hour depending on prior experience and knowledge./span/pp id="is Pasted"span style="font-size: 18px;"The part-time Front Desk Office Coordinator presents a positive image for the Agency when greeting all guests, clients, vendors and employees. The Office Coordinator must be knowledgeable about all agency departments and programs and able to appropriately direct calls, inquiries and visitors based on their knowledge. They are also responsible for knowing the daily happenings of the agency and therefore directing people appropriately as they contact them. /span/ppspan style="font-size: 18px;"Act as the first impression of the agency and be accountable for ensuring that each person that comes in contact with the reception area is treated with respect and with the highest level of customer service possible. Reports to the Vice President, Human Resources and provide additional support to the team as needed for agency events or office activities./span/ppspan style="font-size: 18px;"Act as the primary back up for the full-time office coordinator - ideally having flexibility to increase hours as needed over time./span/pdiv id="is Pasted" style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'ulli style="font-size: 18px;"span style="font-family: Arial, sans-serif; color: rgb(65, 65, 65);"Bilingual, Spanish speaking is preferred/span/li/ul/divul style="margin-bottom:0in;" type="disc"li style="margin: 0in 0in 8pt; font-size: 18px; font-family: Calibri, sans-serif; color: rgb(65, 65, 65); line-height: normal; background: white;"span style="font-family: Arial, sans-serif;"Previous front desk office reception experience or previous position involving heavy phone contact/span/lili style="margin: 0in 0in 8pt; font-size: 18px; font-family: Calibri, sans-serif; color: rgb(65, 65, 65); line-height: normal; background: white;"span style="font-family: Arial, sans-serif;"Will be accountable for ensuring the office is supplied and ready for all daily activities and happenings - will maintain inventory/span/lili style="margin: 0in 0in 8pt; font-size: 18px; font-family: Calibri, sans-serif; color: rgb(65, 65, 65); line-height: normal; background: white;"span style="font-family: Arial, sans-serif;"Excellent Computer skills/span/lili style="margin: 0in 0in 8pt; font-size: 18px; font-family: Calibri, sans-serif; color: rgb(65, 65, 65); line-height: normal; background: white;"span style="font-family: Arial, sans-serif;"Ability to multi-task and prioritize with excellent time management skills/span/lili style="margin: 0in 0in 8pt; font-size: 18px; font-family: Calibri, sans-serif; color: rgb(65, 65, 65); line-height: normal; background: white;"span style="font-family: Arial, sans-serif;"Excellent communication and interpersonal skills/span/lili style="margin: 0in 0in 8pt; font-size: 18px; font-family: Calibri, sans-serif; color: rgb(65, 65, 65); line-height: normal; background: white;"span style="font-family: Arial, sans-serif;"Must understand the need for confidentiality as it relates to visitors, clients and employee needs/span/lili style="margin: 0in 0in 8pt; font-size: 18px; font-family: Calibri, sans-serif; color: rgb(65, 65, 65); line-height: normal; background: white;"span style="font-family: Arial, sans-serif;"Will be responsible for ensuring that agency policies and protocols are followed as they relate to visitors, safety and security/span/lili style="margin: 0in 0in 8pt; font-size: 18px; font-family: Calibri, sans-serif; color: rgb(65, 65, 65); line-height: normal; background: white;"span style="font-family: Arial, sans-serif;"Must have a valid driver's license and reliable transportation to travel from various office locations in Norwalk, CT./span/li/ulpspan style="font-size: 18px;"br//span/pp id="is Pasted"span style="font-size: 18px;"If you are interested in learning more about how you can join our talented group of diverse employees, please visit our website to view this job posting and apply. To learn more, visit our website and check out our opportunities!/span/ppspan style="font-size: 18px;"#hiring #wellness #opportunities #topworkplaces #diversityequityandinclusion/span/ppbr//ppbr//ppspan style='font-size:16px;font-family:"Arial",sans-serif;'br//span/ppbr//ppbr//ppbr//p
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Front Desk Medical Receptionist
Front Desk Coordinator Job 8 miles from Ronkonkoma
Front Desk Medical Receptionist - Stony Brook Urology, UFPC
Schedule: Full time
Days/Hours: Wed, Thurs 8:30 to 5:00pm
Pay: $19.78 - $24.72
Our compensation philosophy aims to provide marketable compensation programs and to compensate employees based on relevant experience and education. Individual compensation discussions begin during the hiring process and may occur during job review and promotional opportunities. Salaries vary depending on experience, education and current market for the position. Human Resources determines the external and internal equitable salary for each employee.
The above salary range (or hiring range) represents Stony Brook CPMP's good faith and reasonable estimate of the range of possible compensation at the time of posting
Responsibilities
SUMMARY: The medical receptionist will assist the department with coordination of the daily operations of the front desk, and other duties to ensure efficient work flow and patient care.
Job Duties & Essential Functions:
Perform all necessary receptionist duties including answering, screening, and routing of phone calls. Take appropriate messages and ensure the proper delivery of those messages. Be polite and courteous at all times.
Assess telephone calls, including determining urgency of calls and referring urgent medical queries to physician or nurse immediately.
Maintain clean and organized reception area.
Utilize Electronic Medical Record (EMR) and/or other systems for check-in/check-out processes including verifying patient demographics, insurance information, obtaining patient signatures on applicable patient forms, and have the patient complete any paperwork associated with the visit.
Enter/scan patient data into the EMR.
Collect any necessary payments and process accordingly.
Facilitate patient flow by notifying the provider of patients' arrival, delays or backlogs and communicate with other staff and/or patients as necessary.
Schedule patient appointments and remind the patients of any necessary documentation that may be required for their appointment.
Schedule any services or procedures as needed.
Obtain/retrieve referrals/authorizations/eligibility verification that may be required.
Telephone patients if there is a change in the physician's schedule and/or if the patient's appointment needs to be rescheduled.
Keep office supplies adequately stocked by anticipating inventory needs and placing orders or advising office manager of items needed.
Ensure HIPAA guidelines are followed at all times.
Provide additional coverage for night hours and weekend, as needed. Updating and maintaining integrity of client information.
Perform all other duties as assigned by management.
Qualifications
Required Education & Qualifications:
High School diploma/GED.
Strong organizational and communication skills (both verbal and written).
Excellent typing skills and friendly telephone etiquette.
Preferred Qualifications:
Graduate of an accredited Medical Office Administration program.
6 months experience working as a Medical Receptionist in a high volume physician practice.
1 year of clerical experience.
Proficient in using an EMR and a practice management system.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with patients, staff and medical providers. The employee must be able to exchange accurate information in these situations. This position is largely sedentary and requires the employee to remain stationary for a majority of the day. Any additional physical demands will be outlined and provided by management.
The responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of CPMP.
StaffCo is a Professional Employer Organization, commonly referred to as a PEO, duly organized and registered under the New York Professional Employer Organization law. StaffCo and SUNY have entered into a professional employer agreement under which StaffCo is the employer of Stony Brook Clinical Practice Management Plan employees and responsible for all aspects of employment, including hirings, promotions, disciplines, terminations, the day-to-day direction and supervision of work, as well as labor relations and collective bargaining. StaffCo is fully responsible for providing all payroll and human resources services, including the payment of wages, collecting and reporting payroll taxes and maintaining any and all employee benefits. SUNY Stony Brook Hospital is responsible for the operation of the hospital and provision of health care and is the co-employer as is necessary to conduct its responsibilities and for related licensure, regulatory or statutory requirements and obligations.
Given StaffCo's employment responsibilities, it is deemed the “employer” for employment and labor law purposes. Thus, the employees are private sector employees of StaffCo, not public sector employees of SUNY. The private sector nature of the StaffCo employees has been approved by NYS Civil Service and upheld in a decision by the US National Labor Relations Board.
CPMP provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or expression, or any other legally protected status. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall and transfer, leaves of absence, compensation and training.
CPMP expressly prohibits any form of workplace harassment based on race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity, or any other legally protected status. Improper interference with the ability of CPMP's employees to perform their job duties may result in discipline up to and including discharge.
Scheduling Specialist
Front Desk Coordinator Job 25 miles from Ronkonkoma
Are you a highly organized professional with 5+ years of experience in high-volume scheduling? Do you excel in prioritizing, multitasking, crisis management, and seeing the big picture while maintaining focus on the finer details? Freudigman & Billings is hiring a Scheduling Specialist to be the primary point of contact for clients and instructors, handling all scheduling-related tasks in a fast-paced environment.
Our fundamental belief at Freudigman & Billings is that children learn best through supportive relationships. We are dedicated to helping students better understand how they learn and take ownership of that process. Our team provides individualized educational solutions, tailored learning programs, and one-on-one coaching for adolescents and children.
About the Role:
The Scheduling Specialist is a key member of our Client Services team and is responsible for managing high-volume scheduling with precision and efficiency. This role focuses primarily on scheduling and rescheduling tasks, requiring strong organizational skills, attention to detail, and the ability to thrive under pressure. While there may be some occasional administrative tasks, 95% of this role involves managing transactional scheduling changes with minimal supervision. The ideal candidate will thrive in a role that is repetitive yet requires high-level thinking, self-direction, and strong executive functioning in a single, high-impact domain.
Candidates with experience managing scheduling in fast-paced, high-demand environments such as concierge medical practices are preferred. Effective time management, attention to detail, decision-making, and the ability to work independently are essential for success in this position.
Core Responsibilities:
Serve as the main point of contact for scheduling inquiries from clients and instructors, providing prompt and professional communication.
Manage, prioritize, and delegate scheduling requests from a shared inbox, while utilizing crisis management skills to address high-priority issues as they arise.
Manage high-volume scheduling, including initial scheduling, rescheduling, and resolving conflicts.
Maintain accurate records of scheduling requests and changes using scheduling software and data management tools.
Organize and manage cyclical scheduling projects in collaboration with the Director of Client Services.
Stay informed about local school systems, courses, and academic calendars to anticipate and address potential scheduling conflicts.
Handle repetitive scheduling tasks with precision and a proactive approach.
Collaborate with the Client Engagement Associate and other team members as directed by the Director of Client Services.
Provide general administrative support, including answering phones, welcoming families, and performing office tasks (e.g., photocopying, printing, faxing).
Maintain confidentiality of all student information.
Required Qualifications & Experience:
Education: B.A. or B.S. degree
Experience:
5-7 + years of experience in scheduling, administrative support, or customer service.
Proven ability to manage high-volume tasks, including handling 200+ emails per day.
Proficiency in Google Workspace, scheduling software, and data management tools.
Experience with Mac Computers.
Competency Requirements:
Critical Thinking: Resolve scheduling conflicts efficiently and effectively.
Attention to Detail: Maintain precision and accuracy in scheduling and documentation.
Teamwork: Work collaboratively with Partners, Directors, and Instructors to ensure smooth operations.
Problem-Solving: Develop creative solutions for scheduling challenges.
Communication: Maintain clear, timely communication with all stakeholders.
Big picture: Understanding how a single decision can influence multiple outcomes down the line
Crisis management: Be able to identify an emergency situation and manage through the prioritization and execution of the solution.
Working memory: The ability to recall and differentiate between numerous stakeholders on both a weekly, monthly, and calendar basis
Physical & Environmental Conditions:
Ability to sit or stand at a desk for prolonged periods while working on a computer.
Must be able to lift up to 15 pounds occasionally.
Primarily an office-based role with the potential for occasional hybrid work during inclement weather, based on company needs.
Work Hours: Monday to Friday, 9:30 am to 6 pm.
Front Desk Receptionist- PART TIME
Front Desk Coordinator Job 25 miles from Ronkonkoma
Job Description
Illume Fertility (formerly RMA of CT) specializes in the treatment of infertility, including assisted reproductive technologies (ART) like intrauterine insemination (IUI), in-vitro fertilization (IVF), and pre-implantation genetic testing (PGT). Illume Fertility is Fairfield County’s largest fertility clinic and egg donation center and is led by eight board-certified reproductive endocrinologists. Illume Fertility is consistently recognized as an LGBTQ Healthcare Equality Leader and its Integrated Fertility & Wellness program offers holistic support via acupuncture, mental health counseling, support groups and nutritional counseling. lllume Fertility has 5 convenient locations in Norwalk, Danbury, Stamford and Trumbull, CT and Harrison, NY.
Position Overview:
As an Illume Front Desk Ambassador, you are expected to represent the organization when patients come into our offices, to be able to articulate the vision and mission, to promote our services when appropriate, and detect opportunities to improve the patient’s experience for the patient’s convenience and to help the growth of the practice. The position supports the organization’s efforts by carrying out a warm and effective welcoming process, providing premier customer service, and compliance of procedure and policies.
Duties and Responsibilities:
Answers phones and triage calls
Update patient insurance and demographics in all system i.e., (Athena, Azalea, and RESource).
Collect and document patient chart items (consent, license, insurance, facesheet, picture).
Schedule patient appointments and alert appropriate team members.
Order office supplies and manage presentation of the front desk and waiting room.
Effectively sign in patients and alert appropriate departments of patient’s arrival.
Process payments (patient balances, copays, vitamin purchases).
Actively participate in monthly Front Desk Department meetings.
Responsible for Faxes, Medical Records.
Confirm Patient Appointments.
Qualifications
Proficiency in verbal communication in English and understanding of basic written English.
Demonstrated ability to work effectively in a team environment.
Demonstrated problem solving skills in a complex environment.
Demonstrated effective interpersonal relationship and customer service skills.
Good organizational and time management skills
Education & Experience
High School diploma or equivalent required
Previous experience in customer or patient service required
Immunization:
Staff member must meet immunizations requirements as stated in the Illume Fertility immunization policy.
TB inoculation
Flu vaccine
Others as they become required
Benefits (if applicable):
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance
To learn more about us, please visit our website at Award-Winning Fertility Care in CT & NY | Illume Fertility
Tuesday-Saturday
20 hours/week