Medical Staff Coordinator - Credentialing
Front Desk Coordinator Job In San Francisco, CA
Software Guidance & Assistance, Inc., (SGA), is searching for a Medical Staff Coordinator for a Contract assignment with one of our premier Healthcare clients in San Francisco, CA . Responsibilities :
Oversee ED Call Schedule and manage committee meetings, including minutes, agendas, and scheduling.
Screen and pre-vet applicants, ensuring all credentialing data is accurate and complete.
Enter and maintain provider data in credentialing systems (Cactus, ECHO).
Audit completed credentialing applications and route files for departmental approval.
Prepare credentialing files for committee review/approval and ensure compliance with bylaws and accreditation standards (TJC, NCQA, CMS, state/federal regulations).
Assist with OPPE/FPPE competency data and track expiring licenses/certifications.
Required Skills:
3 to 5 years in a community hospital's medical staff office
Has managed committee logistics and ED call scheduling
Is used to physician interaction and multi-tasking in a small team
Has done data entry/backlog catch-up in credentialing systems (even if not leading credentialing)
May not be deeply experienced in centralized systems like Cactus but has used ECHO or done manual credentialing file prep. Candidates that have experience with Cactus and ECHO will be prioritized.
Ideally holds or is working toward CPCS or CPMSM
Preferred Skills:
Experience in a community hospital setting.
Expert knowledge of accreditation and regulatory requirements (TJC, NCQA, CMS, etc.).
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at ******************* .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.
Front Desk Coordinator
Front Desk Coordinator Job In San Francisco, CA
Insight Global is looking for a highly organized and personable Front Desk Coordinator to join the team of their clients in San Francisco, CA. The ideal candidate will be the first point of contact for visitors and employees, providing a warm and professional welcome. This role requires excellent communication skills, attention to detail, and the ability to manage multiple tasks efficiently.
Key Responsibilities:
Greet and Welcome Visitors: Provide a friendly and professional greeting to all visitors, ensuring a positive first impression of the company.
Manage Front Desk Operations: Handle incoming calls, emails, and inquiries, directing them to the appropriate departments or individuals.
Safety Planning and Security: Work closely with security team to ensure safety protocols, administer evacuation drills and assist with safety planning.
Visitor Management: Maintain visitor logs, issue visitor badges, and ensure compliance with security protocols.
Facility Management: Coordinate with building management and maintenance staff to ensure the front desk area is clean, organized, and well-maintained.
Mail and Package Handling: Receive, sort, and distribute mail and packages to employees.
Customer Service: Provide exceptional customer service to employees and visitors, addressing any questions or concerns promptly and professionally.
Qualifications:
2+ years of experience in a receptionist or administrative role, preferably in a school or office environment.
Proficiency in Microsoft Office and/or Google Suite
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Customer service-oriented with a positive attitude.
Ability to maintain a professional demeanor and handle confidential information with discretion.
Front Desk Receptionist
Front Desk Coordinator Job In San Francisco, CA
Exciting Opportunity: Workplace Ambassador (Front Desk)
Contract duration: through 1/2/2026 to begin - possible to extend and convert
Schedule: 5 days per week | 40-50 hours/week
Are you an enthusiastic and adaptable professional with a passion for delivering outstanding service? We're seeking a dynamic Workplace Ambassador (Front Desk) to be the welcoming face and resource for employees and visitors alike.
This position will be onsite at an exremely well known software company in San Francisco.
What You'll Do:
Greet and check in guests with professionalism and warmth
Issue and track temporary badges, ensuring security protocols are followed
Answer questions from both internal and external guests
Pre-register visitors and manage calendar updates
Receive food deliveries and sign for courier packages (FedEx, UPS, etc.)
Communicate maintenance issues to building management
Provide support for events and special projects
Navigate Salesforce apps and maintain internal systems
A Day in the Life:
Start your day by preparing the front desk for guest arrivals, issuing temporary badges, and pre-checking appointments. You'll juggle tasks such as assisting with visitor questions, coordinating food deliveries, and troubleshooting facility issues - all while being the go-to resource for both guests and employees. Expect to thrive in an environment where every day brings new challenges and opportunities to provide exceptional service.
What We're Looking For:
Exceptional customer service skills and a proactive mindset
Strong team player who values collaboration
Technologically savvy, with proficiency in Google Workspace and Slack
Flexibility to adapt to schedule changes on short notice
Comfortable navigating downtime and taking initiative
Preferred Experience:
Experience in hospitality or front-desk roles (tech industry experience is a plus)
Familiarity with Salesforce apps or willingness to learn
Strong organizational and problem-solving skills
What Makes You Stand Out:
High-touch, white-glove customer service background
Proficiency in Google Suite and Slack
Seamless ability to switch between tasks and priorities
If you thrive on creating a positive and professional environment while supporting a team's success, we want to hear from you! Join us in making every day at work exceptional.
Patient Services Representative (435001)
Front Desk Coordinator Job In San Francisco, CA
IDR is seeking a Patient Services Representative (San Francisco) to join one of our top clients in San Francisco. This role is perfect for individuals with a passion for healthcare and customer service, who are adept at handling patient complaints and ensuring their timely resolution. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!
Position Overview/Responsibilities for the Patient Services Representative (San Francisco):
Serve as the primary point of contact for patient complaints, ensuring timely and satisfactory resolutions
Educate patients and families on complaint procedures and foster service recovery
Act as a liaison between patients, families, hospital staff, and volunteers to enhance the patient experience
Maintain thorough documentation of patient concerns, follow-ups, and resolutions
Assess and address patients' physical and ambulatory needs, ensuring necessary medical equipment and services are provided
Required Skills for Patient Services Representative (San Francisco):
Strong customer service skills with a focus on service recovery
Understanding of healthcare operations, including risk management principles
Knowledge of CMS, The Joint Commission (TJC), and regulatory guidelines related to patient rights and grievances
Excellent written and verbal communication skills to interact professionally with diverse audiences
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and healthcare systems (e.g., EHR, MIDAS)
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry-leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing Client and Talent Award winner 11 years in a row
Front Desk Receptionist
Front Desk Coordinator Job 18 miles from San Francisco
SCHEDULE: 2:30PM to 11PM including weekends
- Answer multiple phone lines in a fast-paced and distracting environment; collect or pass messages to/from guests and employees as
required.
• Coordinate email travel inquiries with internal and external customers.
• Perform routine hotel functions, such as taking reservations and registering and checking out guests.
• Perform basic concierge duties, including assisting with travel and transportation arrangements, informing guests about local amenities,
coordinating guest dry cleaning, and securing guest valuables in safe deposit boxes.
• Perform basic porter duties, including delivering guest packages, faxes, and mail, assisting guests with luggage transportation and
storage, escorting guests to their rooms as required, and driving shuttle van to locations within the community.
• Ensure guest safety and satisfaction by monitoring building access and maintaining key controls, submitting minor repair work orders,
and coordinating room preparation with housekeeping.
• Review daily transactions for accuracy; prepare account billing for financial processing.
Compensation: 25 Hourly W2
Practice Coordinator
Front Desk Coordinator Job In San Francisco, CA
Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished Practice Coordinator.
__________________________________________________
NOTE- THIS IS 100% ONSITE ROLE & ONLY W2 CANDIDATES/NO C2C/1099
*** Candidate must be authorized to work in USA without requiring sponsorship ***
Position: Practice Coordinator (Job Id - # 2923089)
Location: San Francisco CA 94143
Duration: 3 Months + Strong Possibility of Extension
______________________________________________________
Job duties: Mainly back office administrative tasks, and some front desk duties as needed.
Soft skills/characteristics needed in a temp for this clinic: embody the PRIDE values, patient and kind, flexible, open to learning
Estimated number of patients in clinic per day: 60-80 patients per day
Specific number of year's experience? At least 6 months
________________________________________________________________
Bhupesh Khurana
Lead Technical Recruiter
Email - *****************************
Company Overview:
Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally, as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients businesses forward.
Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws
Front Desk Associate
Front Desk Coordinator Job 16 miles from San Francisco
What We're About
AESTHETX is luxury plastic surgery and dermatology practice that serves some of the most well-known Bay Area clientele from Silicon Valley to Marin. Our highly trained experts are the best in the industry-renowned for skilled personalized service delivering safe, effective, medically-proven treatments and optimal results. AESTHETX is here to ensure patients achieve a natural result focused on skin health and healthy aging, not just the aesthetic.
We offer a competitive benefits package which includes generous employee discounts, Friends & Family discounts and a beautiful working environment with a stellar team. We also offer paid holidays and a 401k plan with a company match program. For full-time employees (32+ hours/week) we offer Medical, Vision, and Dental insurance.
Position Summary
We are looking for an energetic and motivated Front Desk Associate to join our amazing Aesthetx team. The Front Desk Associate position plays an instrumental role in helping patients feel at ease by providing high quality patient care and excellent customer service.
To be successful in this Front Desk Associate position, you will need to provide exceptional customer service to the patients and prospective patients, represent the medical practice in a professional manner, and support the goals and objectives of the Practice while delivering all services.
Job Responsibilities:
• Greeting and checking patients in/out
• Managing all leads that come in from patients within 15 minutes of submission to ensure a high quality of care is provided to patients
• Scheduling patients for consultations, surgeries, and other procedures
• Verifying patient demographics and scheduling appointments
• Answer and route telephone calls
• Ensure tidiness of the reception area
• Providing support to patients and answering questions on all procedures
• Providing excellent, high touch, patient experience for all patients
• Credentialing Dr. Weston and any other providers in the office to patients to ensure they feel comfortable
• All additional duties required to support patients
Education And Qualifications:
• 2-5 years of experience as a qualified Front Desk Receptionist
o Plastic Surgery back-office experience is a PLUS
• Knowledge of medical office EMR systems and procedures
• Excellent time management skills and ability to multi-task
• Exceptional customer service skills
• Excellent written and verbal communication skills
• Knowledge in MS Office and Patient Now management software
• High level of professionalism
• Excellent team player and strong attention to detail
Employee Perks:
• Discounted Beauty Products and *Complimentary Aesthetic Treatments for Employees (Facial / Botox and more)
• Free - Gourmet Coffee
• Free - Food and Snacks - Our lunchroom is always fully stocked with snacks
• Frequent Catered Lunches
• Fun-Themed Events for Employees Throughout the Year
• *As outlined in our employee discount office policy
Receptionist
Front Desk Coordinator Job 22 miles from San Francisco
A leading research and development organization is seeking an energetic, friendly, and detail-oriented Receptionist to support a range of administrative and customer service tasks. This individual will serve as the first point of contact for guests and will play a key role in ensuring smooth front-desk operations and a professional office environment.
The ideal candidate has at least 2 years of administrative experience, preferably with prior receptionist responsibilities. A strong customer service mindset and the ability to maintain a positive, professional demeanor in a fast-paced environment are essential.
Responsibilities:
Collaborate with the office manager and various departments on event coordination, guest visits, and special projects
Greet and check in visitors, ensuring they are properly assisted and documented
Work closely with security to verify identification, issue visitor badges, and manage NDAs
Maintain an organized and welcoming front reception area
Manage conference room calendars and assist staff with scheduling needs
Support invoice tracking, receipt and expense management, and other basic accounting tasks
Identify and implement improvements in front desk procedures
Order and manage office supplies and food/beverage inventory
Monitor service platforms and triage incoming emails or requests
Assist in preparing reports and performing additional administrative duties as needed
Qualifications:
2+ years of administrative experience
Proficiency with G-Suite or similar tools
Exceptional customer service skills in both in-person and phone interactions
Strong problem-solving skills and a sense of urgency
Positive, upbeat, and professional demeanor
Ability to multitask and remain organized under pressure
Excellent verbal and written communication skills
High attention to detail and accuracy
Comfort working with diverse teams and personalities
Ability to lift up to 20 lbs
Front Desk Agent
Front Desk Coordinator Job In San Francisco, CA
Our client is seeking a Front Desk Agent to join their team! This position is located in San Francisco, California.
Maintain and provide excellent customer service and support to the office
Assist internal customers with all REWS related items
Greet and direct guests in a timely and professional manner
Assign temporary badges as required
Complete a daily check of temporary access cards
Ensure all cards are accounted for and returned daily
Maintain an electronic list of access cards assigned to staff, and provide lost or damaged access card numbers to the security team for cancellation
Respond to and follow up on all incoming emails and instant messages in a timely and efficient manner
Sign for and receive FedEx, UPS, and courier packages and notify the mail team
Assist with overall maintenance of the organization
Communicate any maintenance issues with building management in a timely and efficient manner
Desired Skills/Experience:
Excellent interpersonal communication skills
Experience in hospitality preferred
Proficient in using Microsoft Office Suite and Google Apps
Willing and able to learn and use the internal software application
Ability to take direction and follow oral and written instructions
Strong writing, analytical, and problem-solving skills
Benefits:
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered
The approximate pay range for this position is between $14.74 and $21.05. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
Front Desk Representative
Front Desk Coordinator Job 18 miles from San Francisco
🏨 Hotel Front Desk Agent - Join Our Team!
🕒 Schedule: 2:30 PM - 11:00 PM, including weekends
We're looking for a friendly, organized, and dependable Front Desk Agent to be the welcoming face of our hotel! In this guest-facing role, you'll handle reservations, check-ins/outs, concierge services, and assist with guest transportation (via golf cart).
Key Responsibilities:
Greet and check in guests, manage reservations, and respond to inquiries
Provide concierge support (transportation, local amenities, guest services)
Assist with luggage, deliveries, and occasional golf cart driving
Monitor guest safety, coordinate with housekeeping and maintenance
Handle cash and billing transactions accurately
Requirements:
6+ months of customer service in hospitality or similar fast-paced environment
Strong verbal and written communication skills
Valid CA Non-commercial Class Driver's License
Ability to lift/push up to 40 lbs and work on your feet throughout the shift
If you're service-oriented, thrive in dynamic settings, and enjoy creating memorable guest experiences, we'd love to hear from you!
Front Desk Coordinator
Front Desk Coordinator Job 23 miles from San Francisco
In this role, you will be the first point of contact for visitors at the front desk and integral to creating a welcoming and efficient office atmosphere. Your duties will cover a range of areas including liaising with building maintenance and security, managing employee badging, assisting with event setups, and handling mail sorting and forwarding for various departments. The ideal candidate will be organized, proactive, and possess excellent communication skills.
Key Responsibilities:
Reception and Front Desk Management
Greet visitors and employees professionally and courteously.
Manage incoming calls and direct them to the appropriate personnel or department.
Maintain the front desk area, ensuring it is clean and welcoming.
Facilities & Vendor Management
Oversee daily building operations at HQ.
Oversee tasks and address building-related issues with maintenance, security and property management.
Manage procurement of office and kitchen supplies.
Handle the creation and deactivation of employee badges.
Act as the point of contact for security alarms and alerts.
Shipping and Receiving
Organize and categorize incoming mail efficiently.
Utilize package scanning to notify employees of deliveries.
Manage the rerouting of packages and important documents.
Administrative Support
Scan and digitally upload mail for specific departments. (NDA required)
Handle time-sensitive documents and invoices.
Assist Finance with check deposits.
Monitor and respond to messages in the #campusmountainview Slack channel.
Analyze and maintain daily and weekly reports from Coursera Central; our ticket tracking system and desk reservation software,
Event Management
Occasionally be available to come in early or stay late to assist with setup and breakdown of office events.
Act as additional guidance and support to event attendees on event days.
Collaborate with vendors and caterers.
Conduct pre- and post-event walkthroughs with the event Point of Contact (POC).
Qualifications:
High school diploma or equivalent; additional education or certification in office administration or facilities management is a plus.
Previous experience in a front desk, administrative, or facilities management role preferred.
Proficiency in Microsoft Office Suite, Google Drive and Slack; experience with Servicenow and FedEx is a plus.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Detail-oriented with a proactive approach to problem-solving.
Ability to handle sensitive information with discretion.
Ability to work independently and collaboratively within a team.
Physically capable of lifting up to 40 lbs and moving furniture for events set-up.
Patient Access Specialist - Walnut Creek, CA
Front Desk Coordinator Job 27 miles from San Francisco
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
The Patient Access Specialist functions as an integral member of the team and is the first point of contact for all persons inquiring about the provider's practice. The primary role is to organize the practice's daily activities and paperwork.
This position is full - time, 32 hours a week. Employees are required to work either shift during our hours of 7:30am to 4:00pm OR 8:15am - 5:15pm Friday - Monday including the flexibility to work occasional overtime based on business need. We offer on the job training.
This position is primarily based in Walnut Creek but does require coverage at two of our other facilities, as needed. 1450 Treat Blvd - Walnut Creek, CA.
Primary Responsibilities:
Verifies insurance eligibility and benefits on all assigned accounts using electronic verification systems or by contacting payers directly to determine level of insurance coverage
When contacting payers directly, utilizes approved scripting
Obtains referral, authorization and pre - certification information and documents this information in system
Identifies outstanding balances from patient's previous visits and attempts to collect any amount due
Trains staff on computer systems, new processes, payer updates and assigned reporting
Functions as a Superuser for primary computer systems
Proactively identifies and leads department process improvement opportunities
Works on Special Projects as needed
Performs the duties of a Patient Access Representative
Maintains up - to - date knowledge of specific admission, registration, and pre - registration requirements for all areas
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED (or higher)
1+ years of experience in a hospital, office setting, customer service setting, or phone support role
Ability to work 32 hours a week in either shift during Friday to Monday 7:30am to 4:00pm OR 8:15am - 5:15pm including the flexibility to work occasional overtime based on business need
Ability to work onsite at 1450 Treat Blvd, Walnut Creek, CA
Preferred Qualifications:
1+ years of experience with prior authorizations
1+ years of experience working with electronic health records
Experience with using Microsoft Office products
Experience in a Hospital Patient Registration Department, Physician's office, OR any medical setting
Experience in insurance reimbursement and financial verification
Experience in requesting and processing financial payments
Working knowledge of medical terminology
Understanding of insurance policies and procedures
Ability to perform basic mathematics for financial payments
Soft Skills:
Strong interpersonal, communication, and customer service skills
The salary range for this role is $16.88 to $33.22 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO, #RED
Phlebotomist Patient Services Representative
Front Desk Coordinator Job 56 miles from San Francisco
Job Title: Phlebotomist Patient Services Representative Contract Duration: 6+ Months Pay range: $25 - $28.30/hr Work Type: Onsite Schedule: Monday-Friday 7 am-4 pm with Rotational Saturday Job Description: The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
The Patient Services Representative draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
The Patient Services Representative has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe, and accurate manner.
The Patient Services Representative will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy of patient information.
Under the direction of the area supervisor, perform daily activities accurately and on time.
Maintain a safe and professional environment.
Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
Maintains required records and documentation.
Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
Job Requirements:
Ability to provide quality, error-free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Excellent phlebotomy skills to include pediatric and geriatric.
Flexible and available based on staffing needs, which includes weekends, holidays, on-call, and overtime.
Required Education:
High school diploma or equivalent required
Medical training: medical assistant or paramedic training preferred.
Phlebotomy certification preferred (Required in California, Nevada, and Washington).
Work Experience:
Minimum of 6 months of experience required.
One(+) year phlebotomy experience preferred.
Customer service in a retail or service environment is preferred.
Keyboard/data entry experience is a must.
Benefits:
Medical, Vision, and Dental Insurance Plans
401k Retirement Fund
About The Company:
Leading provider of diagnostic information services, empowering healthier lives. Leveraging the world's largest clinical lab database, we offer insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management. Serving millions of patients and healthcare providers worldwide, we're committed to a healthier world, inclusive care, and building value for all stakeholders.
About GTT
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!
25-22144 #gttqst #gttjobs
Patient Experience Improvement Specialist
Front Desk Coordinator Job 18 miles from San Francisco
This paragraph summarizes the general nature, level and purpose of the job. The Patient Experience Improvement Specialist collaborates with department leadership, staff, administrative and physician leaders to identify/implement strategies to improve patient experience. Responsible for developing robust Voice of Patient and Family Strategy weaving together all sources of data. This includes reporting and analytics infrastructure to capture, analyze and disseminate patient and family experience data. Responsible for managing the operations and processes necessary to manage, understand, and resolve patient complaints, all feedback as well as understand and promote patient compliments. Identifies trends in data to help Experience Improvement drive change through the organization. Performs root cause analysis and collaborates with leadership to develop strategies for resolution of issues. Performs detailed patient experience intelligence analytics and serves as a resource to Managers across the hospital including the School of Medicine (SOM) by providing reporting and analysis at the department/clinic level. Works on Patient Experience projects and participates in rounding of patient areas.
ESSENTIAL FUNCTIONS
The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.
Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.
Must perform all duties and responsibilities in accordance with the hospital's policies and procedures, including its Service Standards and its Code of Conduct.
* Oversees the ongoing measurement and reporting of all patient experience data (Voice of Patient and Family) across Stanford Children's Health. This includes analytics related to patient relations and service recovery, Press Ganey survey vendor management, HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) program analytics & reporting, compliant & compliment management, dashboard & scorecard development and interfacing with quality, risk, safety and legal departments.
* Designs and maintains processes for measurement, tracking, reporting, analyzing and improvement of experience data.
* Develops and manages daily operational workflow and process that effectively understands, prioritizes, and resolves issues.
* Develops a robust Experience Intelligence Dashboard that incorporates clinical, financial and operational experience improvement measures.
* Recognizes and extracts critical indicators from large and complex data sets and being able to interpret and express those indicators in a business context.
* Provides in-depth analysis on patient experience and disseminates those findings and insights to leaders and staff through multiple mediums.
* Prepares management reports on patient experience, defining and evaluating problems and recommending solutions.
* Provides trending reports, analysis of department/organizational performance and provides guidance on recommended best practices.
* Fosters and maintains collaborative relationships within Stanford Children's Health with external vendors, agencies and stakeholders related to experience and performance initiatives.
* Partners with Experience Improvement Manager to escalate identified trends in data and information to identify improvement opportunities and to measure progress of experience strategy and improvements.
* Develops resources, policies and procedures and metrics and root cause analysis for addressing patient complaints, and provides a channel for conflict resolution and a vehicle for eliciting feedback.
* Manages the collection, reporting, analysis and dissemination of patient satisfaction surveys including patient, outpatient, hospital, clinic, HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems), Press Ganey and CMS (Center for Medicare and Medicaid Services) mandated surveys.
* Supports strategic and business initiatives by providing Service Line analysis and interpretation of the patient satisfaction data.
* Makes recommendations and provides customized training based on the individual department's performance.
* Collaborates across all units and levels of the Hospital Provides analysis to quality and risk departments in addition to senior management regarding trends in complaints.
* Works closely with risk, quality and performance improvement departments to ensure patient care and communication of that care is up to date.
* Identifies new knowledge and opportunities for improvement utilizing national guidelines, measures, and best practices. Assists in acquiring best practice information and sharing with internal and external stakeholders.
Qualifications
MINIMUM QUALIFICATIONS
Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.
Education: Bachelors Degree in a work-related discipline/field from an accredited college or university.
Experience: Three (3) years of progressively responsible and directly related work experience.
License/Certification: None required. CPXP preferred
KNOWLEDGE
These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education or licensure/certification.
* Ability to plan, organize, prioritize, work independently and meet deadlines.
* Knowledge of computer systems and software used in functional area.
* Knowledge of spreadsheet, database and statistical software applications (Tableau, SQL, Excel, HL7 data)
* Ability to apply judgment and make sound decisions.
* Ability to conduct analysis and formulate conclusions.
* Ability to design new programs and lead process improvement projects.
* Ability to foster effective working relationships and build consensus.
PHYSICAL REQUIREMENTS
The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.
#LI-post
Additional Information
Pay Range
Compensation is based on the level and requirements of the role.
Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data.
Typically, new team members join at the minimum to mid salary range.
Minimum to Midpoint Range (Hourly): $48.50 to $64.31
Stanford Medicine Children's Health (SMCH) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SMCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.
Scheduling Specialist
Front Desk Coordinator Job 59 miles from San Francisco
FIRST APPLICATION REVIEW DEADLINE:5/1/25 Position is open until filled. Completed applications received by the application review deadline will be given priority consideration. It is the candidate's responsibility to be sure that ALL required materials noted under the application procedures section of this job announcement are submitted.
TENTATIVE TIMELINE
The following timeline dates are tentative and subject to change, as determined by the Screening and Interviewing Committee.
* First Round of Interviews:TBD
* Finalist Interviews: Week of6/2/25
* Desired Start Date: Week of6/23/25
COMPENSATION AND BENEFITS:
* Salary Range:$7,076.00 - 8,602.00 per month (24/25 Classified Salary Schedule); maximum initial placement at mid-range, which is $7,802.00 per month(placement within this range is based on assessment of previous experience as documented in application materials). An additional 2% compensation will be added to the base salary for an earned doctorate degree.
* Fringe Benefits:The District offers a competitive health & benefits package for employees and eligible dependents. You can learn more on our Benefits page.
* Leave/Holiday Time:Full-time classified Unit members earn 8 hours of sick leave and start off accruing hours of vacation for each month worked (accrual rate increases after first year of employment and rates are pro-rated for part-time employees). Employees are also compensated for holidays recognized by the District (18 holidays/year, pro-rated for part-time employees).
* Retirement: Santa Rosa Junior College is a CalSTRS and CalPERS employer. Eligibility will be determined based on the regulations established by both agencies.
SCOPE OF POSITION:
Under general supervision, develops and maintains class schedules, instructor loads, and room use for all courses and course related events. Produces schedule of classes for use by students and college departments. Serves as a technical resource to faculty, administrators, and classified staff.
This is a regular, full-time (1.0 FTE), 12-months per year, classified position. The tentative work schedule will be Monday through Friday from 8:00am - 5:00pm. This position is contingent upon funding and Board approval.
Key Duties and Responsibilities
KEY DUTIES AND RESPONSIBILITIES:
Examples of key duties are interpreted as being descriptive and not restrictive in nature. Incumbents routinely perform approximately 80% of the duties below.
* Develops and implements timelines and calendars and assists with the maintenance of District-wide development of the schedule of classes. Establishes dates for collection of data from department chairs and deans. Assigns classes to rooms.
* Interprets and encodes data into scheduling database regarding changes to course sections, including faculty changes, day and time changes, budget code changes, room changes, etc.
* Audits schedule development proofs and schedule change forms, confirming for accuracy and compliance with various rules and regulations.
* Interprets and encodes data into instructor database regarding substitute assignments. Determines correct budget codes and loading for substitute assignments. Interprets and encodes data for group personnel action forms (PAFs) into instructor load database. Determines and enters correct College Scholarship Service (CSS) codes or Taxonomy of Programs (TOPs) codes per PAF assignments.
* Serves as a technical resource to department chairs, instructional deans, classified staff, and faculty. Provides information and assistance regarding approved course information, schedule templates, instructor loads, and room assignments/availability.
* Collaborates with Payroll and Human Resources regarding payroll, group PAFs, and onboarding of new faculty.
* Prepares course listings and information pages for publication using desktop publishing software.
KNOWLEDGE OF:
* Applicable technology usage, including standard office productivity software and other appropriate technology.
* Relevant local, state, and federal rules and regulations, programs, policies and procedures.
ABILITY TO:
* Work and complete projects within established time frames.
* Prepare reports.
* Follow and understand oral and written directions.
* Collaborate productively and cooperatively with individuals and groups both internally and/or externally.
* Communicate effectively, both orally and in writing.
* Exercise appropriate judgement in interactions with others and with work processes.
* Interact with the public in a helpful, courteous and professional manner.
* Demonstrate sensitivity to, and respect for, a diverse population.
Minimum Qualifications
Candidates/incumbents must meet the minimum qualifications as detailed below, or file for equivalency. Equivalency decisions are made on the basis of a combination of education and experience that would likely provide the required knowledge and abilities. If requesting consideration on the basis of equivalency, an Equivalency Application is required at the time of interest in a position (equivalency decisions are made by the supervising administrators, in coordination with the department where the vacancy exists, if needed.)
EDUCATION:
Associate degree required.
EXPERIENCE:
1+ year of related experience in administrative support in an educational setting.
SANTA ROSA JUNIOR COLLEGE COMMITMENT:
All classifications require a commitment to the District's Vision, Mission, Values, Goals and Objectives as articulated in the Strategic Plan.
Application Procedures
To be considered for this position, applicants must provide the following:
* A completed Santa Rosa Junior College/GovernmentJobs.com Employment Application and responses to Agency-wide Questions.
* Contact information (phone number and email address) for three professional references. One reference must be from a current orprevioussupervisor.
* A brief cover letter.
* Currentresume.
* A written response to thediversitysupplementalquestion.
* Copies of transcripts of all college-level coursework. Transcripts muststatethat the Degree(s) has been conferred or awarded.
If transcripts are from an institution outside of the United States, applicant must provide a formal evaluation by a credential evaluation service accredited by the National Association of Credential Evaluation Services of their international degree(s) at the time of application. For further details on SRJC requirements on Foreign Degrees, please see Foreign Degree Requirements.
* If you do not possess minimum qualifications as noted under the Minimum Qualifications Section above, you must complete and attach the Classified Equivalency Application (Download PDF reader)(Download PDF reader)and supporting documents, including narrative synopsis, to your employment application.
PLEASE SUBMITONLYMATERIALS REQUESTED.
CONDITIONS OF EMPLOYMENT
* Successful applicants must provide proof of eligibility to work in the United States.
* Successful completion of background check including Live Scan and Tuberculosis (TB) assessment/screening.
* If selected for the position, official transcripts must be submitted prior to employment.
* Must be willing to work on-site asdeterminedby the department (the Sonoma County Junior College District does not offer 'remote only' assignments).
* Candidate(s) selected for the position will need to successfully pass a pre-employment physical examination as a condition of employment (at the District's expense).
* Within 6 months of employment, must complete required District trainings on topics such as Sexual Harassment and Abusive Conduct Prevention, and Title IX.
* A current (within the last 6 months) DMV Driver's Record report verifying an acceptable driving record and possession of a Class C Driver's License.
ADDITIONAL INFORMATION
* Sonoma County Junior College District will notsponsor any visa applications.
* Applicants must be available for interviews at Santa Rosa Junior College at no cost to the District.
* Applicants who have disabilities may request thataccommodationsbe made to complete the selection process by contacting the Office of Human Resources directlyat**************.
* Clery Report: Crime awareness and security information are available from District Police. (Public Law 101-542). The Clery Report can be found here.
* An applicant who attempts to contact individual Board members or members of the screening committee with the intent of influencing the decision of the committee or the Board, will be disqualified.General inquiriesregardingthe position and/or District employment should be directedtothe Human Resources Department.
ABOUT THE SONOMA COUNTY JUNIOR COLLEGE DISTRICT
Santa Rosa Junior College (SRJC) is a public single college district located in Sonoma County, California and serves the County of Sonoma and portions of Marin and Mendocino counties. Sonoma County is rich in history, beauty, and culture and is an excellent choice for a place to live and work. The District is designated as a Hispanic-Serving Institution, reflecting the great responsibility to the educational attainment and economic well-being of the surrounding community. The District prides itself on being an inclusive, diverse, and sustainable community that fosters the growth and development of its students, faculty, and staff. SRJC is a unique institution in a unique environment. SRJC serves approximately 22,000 students each semester and is committed to inclusion, diversity, equity, anti-racism, and accessibility.
Santa Rosa Junior College has been an integral part of the Sonoma County community and its rich history, beauty and culture for more than 100 years. The District has two campuses, located in Santa Rosa and Petaluma, California, two centers, a Public Safety Training Center located in Windsor, California, and the Robert Shone Agricultural Center located in Forestville, California, and SRJC Roseland in Southwest Santa Rosa. Students may choose from over 100 associate degree majors and certificate programs, complete courses toward the first two years of a bachelor's degree program or pursue courses for other professional or personal reasons.
Please see the following Online Resources to learn more about SRJC:
* Office of the President
* Student Services
* Accreditation
* SRJC Factbook
* District Mission, Vision, & Values
* SRJC Strategic Plan
Non-Discrimination
The Sonoma County Junior College District does not discriminate on the basis of race, religious creed, color, national origin, ancestry, ethnic group identification, physical disability, mental disability, medical condition, genetic condition, marital status, sex, gender, gender identity, gender expression, genetic information or sexual orientation in any of its policies, procedures or practices; nor does the District discriminate against any employees or applicants for employment on the basis of their age. This non-discrimination policy covers admission, access and treatment in District programs and activities--including but not limited to academic admissions, financial aid, educational services and athletics--and application for District employment.
The Sonoma County Junior College District is an equal opportunity employer.
For more information about Title IX, please refer to District Board Policy 3433andAdministrative Procedure 3434, which outlines our commitment to proactive measures in preventing sexual harassment and ensuring a respectful and inclusive community for all.
Surgery Scheduling Specialist - Spanish-Speaking Preferred - Extra-Help (Open)
Front Desk Coordinator Job 5 miles from San Francisco
San Mateo Medical Center is seeking an experienced Surgery Scheduling Specialist for a Part-Time, Extra-help position for the Surgery Department. The Surgery Scheduling Specialist provides technical, complex and specialized administrative support to surgeons and patients scheduled for surgery, which includes interaction with operating room staff and patients; handles multiple competing priorities; interacts with diverse customer groups; handles multiple patient-related tasks such as tracking patient financials to ensure information is correctly entered; and moves patients from the clinic to the operating room, including all pre-operative processes necessary for the patients prior to surgery, pre-op process sheets and clinic schedules, data entry of items into the operative database, financial reconciliation, and post-op order sets, and may have some responsibilities for ordering supplies or equipment.
The ideal candidate for this position will possess excellent communications skills, including the ability to communicate complex medical terminology to a variety of people with varying levels of medical knowledge. In addition, they would possess skills in conflict resolution, and problem solving. The ideal candidate will have the ability to work with challenging patients, and patients who may have a language or communication barrier. This position will require attention to detail, and therefore the ideal candidate will possess strong organizational skills and the ability to multi-task.
NOTE: The ability to speak, read and write in fluent English and Spanish is preferred for this position.
Duties for this position may include, but are not limited to, the following:
* Tracking patient financials to be sure they are correctly entered.
* Scheduling patients in the procedure clinic.
* Updating the pre-op process sheet and clinic schedule in the computer.
* Entering data into the operative database.
* Interfacing between the Operating Room and Surgeon.
* Ability to schedule patients using the OR manager program.
NOTE: This is an extra-help, at-will assignment, paid on an hourly basis. Extra-help hours are dependent on the business needs of the department and therefore work hours may vary from week to week. Extra help employees shall not exceed 1,040 hours of work per fiscal year. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra help employees are not guaranteed permanent status at the end of the assignment.Knowledge of:
* Medical terminology as related to patient services support work.
* Policies and procedures related to patient services office support and hospital or clinic business office activities.
* Office administrative practices and procedures, including filing and the operation of standard office equipment.
* Basic business data processing principles and the use of word processing or computing equipment.
* Proper form for typed materials.
* Business arithmetic, including percentages and decimals.
* Correct English usage, including spelling, grammar and punctuation.
* Record keeping principles and procedures.
Skill/Ability to:
* Perform technical, specialized, complex or difficult patient services office support work.
* Organize, prioritize and coordinate work activities.
* Read, interpret and apply rules, policies and procedures.
* Organize, research and maintain patient and general office files.
* Establish and maintain effective working relationships with those contacted in the course of the work.
* Compose routine correspondence from brief instructions.
* Make arithmetic calculations with speed and accuracy.
* Use initiative and sound independent judgment within established guidelines.
* Operate standard office equipment, including a word processor, personal or on-line computer, and centralized telephone equipment.
Note: Specific positions may require the ability to type at a rate of 40 net words per minute from printed copy.
Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:
One year of journey level office support experience in a patient services setting.
If you are interested in being considered for this extra-help position, the following materials must be electronically submitted in a Word or PDF format.
* Cover letter with responses to Supplemental Questions (maximum of 2 pages)
* Resume
Please include the words "Surgery Scheduling Specialist - Spanish-Speaking Preferred - Extra-Help (Open)" in the subject line of email submission. Please submit the required materials electronically via email to:
Vicky Magana, Clinical Services Manager I - Nursing
****************
Supplemental Questions:
1. Describe the training, education, and experience that have prepared you for the position of Surgery Scheduling Specialist. Include your experience working with specialty clinics, surgeons and operating rooms.
2. Describe your experience working with a diverse patient population and explaining medical/surgical procedures to people with varying degrees of familiarity with the medical field. Describe the challenges and the methods you used to be successful. Be specific.
Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview.
Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process.
NOTE: Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. Submittals that do not include all required elements (cover letter with responses to supplemental questions and a resume) will not be considered.
San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically and linguistically diverse communities. The County of San Mateo is committed to advancing equity in order to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work. The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity and inclusion at all levels.
Analyst: Debbie Kong (04232025) (Posting Only - E414)
Dispatch/Scheduling Specialist
Front Desk Coordinator Job 38 miles from San Francisco
Job Description
We are seeking an ambitious individual who has the attitude, entrepreneurial spirit, and the drive to be part of the operations team to drive effectiveness and efficiency. If you have a "can do" attitude, are looking for a dynamic and growing environment, please submit your resume for consideration. If you are looking for career that you can learn and advance quickly in, apply today.
RESPONSIBILITIES
Drive industry leading customer service interactions and resolutions.
Exceptionally organized with documents, procedures and office work area.
Willingness to perform a variety of tasks as requested.
Handle complex scheduling and dispatch of multiple technicians
Energetic & Self Motivated.
Strong Communication skills.
Ensure operational excellence and solve issues as they arise.
SKILLS
Excellent customer service skills with the ability to use judgment and tact with customers.
Excellent phone and email etiquette with effective verbal and written skills.
Ability to learn quickly, highly organized, able to multitask and work in a Team oriented environment
Strong interpersonal skills, flexible, professional, easy to get along with and enthusiastic.
A positive problem-solving attitude.
Scheduling & any dispatch experience is a plus
Experience using online calendars and/or dispatch software programs is a plus
Monday through Friday 8 am - 5 pm
Routing & Scheduling Specialist
Front Desk Coordinator Job 59 miles from San Francisco
The Sonoma County Paratransit (SCPT) Department provides a vital service to the some of the most vulnerable populations in Sonoma County. Reporting to the Associate Director, the Routing & Scheduling Specialist is responsible for professionally answering incoming calls, addressing customer inquiries, resolving client complaints, dispatching drivers, clearly and accurately documenting issues and occasionally scheduling Paratransit rides. Due to the nature of our community involvement and clientele, the Routing and Scheduling Specialist must thrive in a challenging work environment, enjoy making a difference in the lives of senior citizens and persons with disabilities, is a skilled problem solver that is mission driven and enjoys working within a team culture. In this role, you will play a crucial part in the smooth operation of our paratransit programs, ensuring that passengers have efficient and effective transportation services. connecting our clientele to the community. This contribution to our community is a source of pride for CVNL. Creating a seamless bridge from customer service representatives to drivers as they are the creators of what is booked to what is going to be worked. Bringing solutions and real time strategies to help better customer service to our clients and efficiency to a driver's day.
Responsibilities
Coordinate transportation routes and schedules, ensuring efficient and timely service for and nonprofit organizations.
Collaborate with transportation providers and community partners to secure transportation resources and optimize routing plans.
Dispatch drivers and provide them with clear instructions and support throughout their transportation assignments. Communicating routing changes and issues from clients to Drivers. Communicating up-to-date road conditions, hazards and changes to Drivers.
Maintain accurate records of transportation activities, including driver logs, trip details, and passenger information.
Monitor transportation operations to identify and address any issues or delays, taking appropriate action to mitigate disruptions.
Communicate with and manager vendors including routing and scheduling software.
Communicate with fellow office staff, drivers, and transportation providers to provide updates, address concerns, and ensure alignment of expectations.
Conduct regular evaluations and analysis to identify opportunities for process improvement and cost savings in transportation logistics.
Continuously evaluate and improve dispatch processes and protocols to enhance efficiency and effectiveness
Monitor and analyze transportation data to identify areas for improvement and implement strategies to enhance service effectiveness.
Accurate data entry, tracking and logging into database systems such as Novis & ADP
May cover Client Service Representative (CSR) position during absences.
Accurate record keeping of customer issues, requests, calls, complaints and compliments in appropriate logs.
Attend and participate in regular Paratransit & CVNL staff meetings & events.
Contributing to a safe and efficient workspace following company and Cal/OSHA guidelines
Other clerical duties as assigned.
Requirements
Bachelor's degree in logistics, transportation management, or a related field preferred.
Proven experience in routing and scheduling, preferably in the nonprofit sector.
Ongoing compliance with Department of Transportation FTA required drug screening.
Strong organizational skills and the ability to manage multiple transportation assignments simultaneously.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
Proficiency in using transportation management software and tools.
Knowledge of local transportation regulations and best practices.
Strong relationship and team culture building skills
Ability to handle a variety of concurrent tasks effectively with patience.
Flexibility to adapt to changing priorities and unforeseen circumstances.
Ability to use good judgement and set priorities.
Working knowledge of Microsoft Word, Outlook, department and organizational software and apps, Zoom, Basecamp.
Able to work effectively with people of all ages from a wide variety of backgrounds.
Highly motivated and results oriented with the ability to work independently and as a team player.
Physical Demands:
Ability to perform computer work. In addition to basic computer desk work, the employee is required to stand, walk, reach above shoulders, and climb or balance. The employee may occasionally lift and/or move up to 25 lbs.
Expected Hours of Work/Travel:
Paratransit is seven-day a week operation. The Routing & Scheduling Specialist position is full-time, 5 days a week, 8 hours per day with occasional overtime. Shift times may vary ranging from 5:30am-2:30pm or 8:30am-5:30pm Monday-Friday or 7:30-4:00 or 9:00-5:30 Weekends
Travel is not typical for this position.
This position is not eligible for remote work
Benefits
Vacation: 12 days in year 1, 15 days in year 2, 20 days in year 5.
Sick: 11 Sick days per year
Holidays: 13 days observed.
Health Insurance with base plan 100% covered by employer.
Vision and Dental Insurance.
403B Retirement Plans with 3.5% employer contribution after 12 months.
Staff have regular opportunities to participate in professional development workshops and classes offered at CVNL
Compensation:
The budgeted starting hourly rate that CVNL reasonably expects to pay is $25.53-$26.30 depending on prior experience. Up to $28.73/hr with tenure. This takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, external market comparisons for similar positions in similar geographic locations and size. Offers are determined based on final candidate qualifications and experience.
CVNL is an equal opportunity employer and makes employment decisions on the basis of qualifications. The Agency policy prohibits unlawful discrimination in any employment decision based on pregnancy, childbirth or related medical conditions, race, religious creed, color, national origin or ancestry, physical or mental disability, medical condition, marital status, age, sexual orientation or any other basis protected by federal, state or local law or ordinance or regulation.
Front Office Coordinator
Front Desk Coordinator Job 23 miles from San Francisco
Job Title: Front Office Coordinator
Must Haves:
High school diploma or General Educational Development (GED) certificate required.
Completion of business school or related training, including computer courses preferred.
One (1) years of progressive responsibility and directly related work experience.
Computer proficiency: Microsoft Office.
Plusses:
Experience with, and proficiency in, electronic medical records: Use of EPIC software a plus
Bi-lingual in Spanish desired
Job Description:
The Front Office Coordinator is essential to establishing an excellent patient experience. We are looking for a dependable and motivated team player with good interpersonal skills and a professional attitude to join our team. Because of the very high level of care we achieve, the demands on the front desk are extremely high. We require a lively, enthusiastic person who is creative and able to provide personalized care in our busy office. This position will primarily work in the front office. Solid administrative experience, good customer service and a mature, calm demeanor are essential skills for this position.
Essential Functions and Responsibilities:
Answers telephones, triages calls, takes messages, and provides information.
Provides support services to patients and medical staff. Schedules appointments and admissions as required.
Prepares patient charts and other office documents. Scans and sorts documents into Electronic Health Record.
Attends staff meetings.
Maintains files. Assists in updating office systems.
Inventories office supplies. Assists in the care and maintenance of office equipment.
Books, coordinates, and reschedules patient appointments. Relays necessary messages to staff and doctors.
Answers questions regarding patient appointments, prescriptions, and testing. Greets and registers patients in a prompt, pleasant, and helpful manner. Verifies necessary information and updates patient records.
Assembles patient's paperwork and forms for visits.
Requests referrals and authorizations as needed. When scheduling specialists
Logs payments and balances receipts. Ensures copays are balanced and reports are properly produced
Oversees reception area, coordinates patient movement, and reports problems of irregularities.
Maintains patient confidentiality.
Compensation:
$20/hr to $22.50/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.
Front Desk Receptionist
Front Desk Coordinator Job 18 miles from San Francisco
Answer multiple phone lines in a fast-paced and distracting environment; collect or pass messages to/from guests and employees as required.
Coordinate email travel inquiries with internal and external customers.
Perform routine hotel functions, such as taking reservations and registering and checking out guests.
Perform basic concierge duties, including assisting with travel and transportation arrangements, informing guests about local amenities,
coordinating guest dry cleaning, and securing guest valuables in safe deposit boxes.
Perform basic porter duties, including delivering guest packages, faxes, and mail, assisting guests with luggage transportation and
storage, escorting guests to their rooms as required, and driving shuttle van to locations within the Stanford community.
Ensure guest safety and satisfaction by monitoring building access and maintaining key controls, submitting minor repair work orders,
and coordinating room preparation with housekeeping.
Review daily transactions for accuracy; prepare account billing for financial processing.
Requirements:
- High school diploma or G.E.D certification and six months of customer service experience in a fast-paced, hospitality-industry setting.
Demonstrated accurate cash handling knowledge and experience.
English language fluency.
Business writing acumen to originate and respond to correspondence.
Valid California Non-commercial Class driver's license.