Front Desk Coordinator Jobs in San Mateo, CA

SCHEDULE: 2:30PM to 11PM including weekends - Answer multiple phone lines in a fast-paced and distracting environment; collect or pass messages to/from guests and employees as required. • Coordinate email travel inquiries with internal and external customers. • Perform routine hotel functions, such as taking reservations and registering and checking out guests. • Perform basic concierge duties, including assisting with travel and transportation arrangements, informing guests about local amenities, coordinating guest dry cleaning, and securing guest valuables in safe deposit boxes. • Perform basic porter duties, including delivering guest packages, faxes, and mail, assisting guests with luggage transportation and storage, escorting guests to their rooms as required, and driving shuttle van to locations within the community. • Ensure guest safety and satisfaction by monitoring building access and maintaining key controls, submitting minor repair work orders, and coordinating room preparation with housekeeping. • Review daily transactions for accuracy; prepare account billing for financial processing. Compensation: 25 Hourly W2

What We're About AESTHETX is luxury plastic surgery and dermatology practice that serves some of the most well-known Bay Area clientele from Silicon Valley to Marin. Our highly trained experts are the best in the industry-renowned for skilled personalized service delivering safe, effective, medically-proven treatments and optimal results. AESTHETX is here to ensure patients achieve a natural result focused on skin health and healthy aging, not just the aesthetic. We offer a competitive benefits package which includes generous employee discounts, Friends & Family discounts and a beautiful working environment with a stellar team. We also offer paid holidays and a 401k plan with a company match program. For full-time employees (32+ hours/week) we offer Medical, Vision, and Dental insurance. Position Summary We are looking for an energetic and motivated Front Desk Associate to join our amazing Aesthetx team. The Front Desk Associate position plays an instrumental role in helping patients feel at ease by providing high quality patient care and excellent customer service. To be successful in this Front Desk Associate position, you will need to provide exceptional customer service to the patients and prospective patients, represent the medical practice in a professional manner, and support the goals and objectives of the Practice while delivering all services. Job Responsibilities: • Greeting and checking patients in/out • Managing all leads that come in from patients within 15 minutes of submission to ensure a high quality of care is provided to patients • Scheduling patients for consultations, surgeries, and other procedures • Verifying patient demographics and scheduling appointments • Answer and route telephone calls • Ensure tidiness of the reception area • Providing support to patients and answering questions on all procedures • Providing excellent, high touch, patient experience for all patients • Credentialing Dr. Weston and any other providers in the office to patients to ensure they feel comfortable • All additional duties required to support patients Education And Qualifications: • 2-5 years of experience as a qualified Front Desk Receptionist o Plastic Surgery back-office experience is a PLUS • Knowledge of medical office EMR systems and procedures • Excellent time management skills and ability to multi-task • Exceptional customer service skills • Excellent written and verbal communication skills • Knowledge in MS Office and Patient Now management software • High level of professionalism • Excellent team player and strong attention to detail Employee Perks: • Discounted Beauty Products and *Complimentary Aesthetic Treatments for Employees (Facial / Botox and more) • Free - Gourmet Coffee • Free - Food and Snacks - Our lunchroom is always fully stocked with snacks • Frequent Catered Lunches • Fun-Themed Events for Employees Throughout the Year • *As outlined in our employee discount office policy

Software Guidance & Assistance, Inc., (SGA), is searching for a Medical Staff Coordinator for a Contract assignment with one of our premier Healthcare clients in San Francisco, CA . Responsibilities : Oversee ED Call Schedule and manage committee meetings, including minutes, agendas, and scheduling. Screen and pre-vet applicants, ensuring all credentialing data is accurate and complete. Enter and maintain provider data in credentialing systems (Cactus, ECHO). Audit completed credentialing applications and route files for departmental approval. Prepare credentialing files for committee review/approval and ensure compliance with bylaws and accreditation standards (TJC, NCQA, CMS, state/federal regulations). Assist with OPPE/FPPE competency data and track expiring licenses/certifications. Required Skills: 3 to 5 years in a community hospital's medical staff office Has managed committee logistics and ED call scheduling Is used to physician interaction and multi-tasking in a small team Has done data entry/backlog catch-up in credentialing systems (even if not leading credentialing) May not be deeply experienced in centralized systems like Cactus but has used ECHO or done manual credentialing file prep. Candidates that have experience with Cactus and ECHO will be prioritized. Ideally holds or is working toward CPCS or CPMSM Preferred Skills: Experience in a community hospital setting. Expert knowledge of accreditation and regulatory requirements (TJC, NCQA, CMS, etc.). SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at ******************* . SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.

A leading research and development organization is seeking an energetic, friendly, and detail-oriented Receptionist to support a range of administrative and customer service tasks. This individual will serve as the first point of contact for guests and will play a key role in ensuring smooth front-desk operations and a professional office environment. The ideal candidate has at least 2 years of administrative experience, preferably with prior receptionist responsibilities. A strong customer service mindset and the ability to maintain a positive, professional demeanor in a fast-paced environment are essential. Responsibilities: Collaborate with the office manager and various departments on event coordination, guest visits, and special projects Greet and check in visitors, ensuring they are properly assisted and documented Work closely with security to verify identification, issue visitor badges, and manage NDAs Maintain an organized and welcoming front reception area Manage conference room calendars and assist staff with scheduling needs Support invoice tracking, receipt and expense management, and other basic accounting tasks Identify and implement improvements in front desk procedures Order and manage office supplies and food/beverage inventory Monitor service platforms and triage incoming emails or requests Assist in preparing reports and performing additional administrative duties as needed Qualifications: 2+ years of administrative experience Proficiency with G-Suite or similar tools Exceptional customer service skills in both in-person and phone interactions Strong problem-solving skills and a sense of urgency Positive, upbeat, and professional demeanor Ability to multitask and remain organized under pressure Excellent verbal and written communication skills High attention to detail and accuracy Comfort working with diverse teams and personalities Ability to lift up to 20 lbs

Exciting Opportunity: Workplace Ambassador (Front Desk) Contract duration: through 1/2/2026 to begin - possible to extend and convert Schedule: 5 days per week | 40-50 hours/week Are you an enthusiastic and adaptable professional with a passion for delivering outstanding service? We're seeking a dynamic Workplace Ambassador (Front Desk) to be the welcoming face and resource for employees and visitors alike. This position will be onsite at an exremely well known software company in San Francisco. What You'll Do: Greet and check in guests with professionalism and warmth Issue and track temporary badges, ensuring security protocols are followed Answer questions from both internal and external guests Pre-register visitors and manage calendar updates Receive food deliveries and sign for courier packages (FedEx, UPS, etc.) Communicate maintenance issues to building management Provide support for events and special projects Navigate Salesforce apps and maintain internal systems A Day in the Life: Start your day by preparing the front desk for guest arrivals, issuing temporary badges, and pre-checking appointments. You'll juggle tasks such as assisting with visitor questions, coordinating food deliveries, and troubleshooting facility issues - all while being the go-to resource for both guests and employees. Expect to thrive in an environment where every day brings new challenges and opportunities to provide exceptional service. What We're Looking For: Exceptional customer service skills and a proactive mindset Strong team player who values collaboration Technologically savvy, with proficiency in Google Workspace and Slack Flexibility to adapt to schedule changes on short notice Comfortable navigating downtime and taking initiative Preferred Experience: Experience in hospitality or front-desk roles (tech industry experience is a plus) Familiarity with Salesforce apps or willingness to learn Strong organizational and problem-solving skills What Makes You Stand Out: High-touch, white-glove customer service background Proficiency in Google Suite and Slack Seamless ability to switch between tasks and priorities If you thrive on creating a positive and professional environment while supporting a team's success, we want to hear from you! Join us in making every day at work exceptional.

🏨 Hotel Front Desk Agent - Join Our Team! 🕒 Schedule: 2:30 PM - 11:00 PM, including weekends We're looking for a friendly, organized, and dependable Front Desk Agent to be the welcoming face of our hotel! In this guest-facing role, you'll handle reservations, check-ins/outs, concierge services, and assist with guest transportation (via golf cart). Key Responsibilities: Greet and check in guests, manage reservations, and respond to inquiries Provide concierge support (transportation, local amenities, guest services) Assist with luggage, deliveries, and occasional golf cart driving Monitor guest safety, coordinate with housekeeping and maintenance Handle cash and billing transactions accurately Requirements: 6+ months of customer service in hospitality or similar fast-paced environment Strong verbal and written communication skills Valid CA Non-commercial Class Driver's License Ability to lift/push up to 40 lbs and work on your feet throughout the shift If you're service-oriented, thrive in dynamic settings, and enjoy creating memorable guest experiences, we'd love to hear from you!

Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished Practice Coordinator. __________________________________________________ NOTE- THIS IS 100% ONSITE ROLE & ONLY W2 CANDIDATES/NO C2C/1099 *** Candidate must be authorized to work in USA without requiring sponsorship *** Position: Practice Coordinator (Job Id - # 2923089) Location: San Francisco CA 94143 Duration: 3 Months + Strong Possibility of Extension ______________________________________________________ Job duties: Mainly back office administrative tasks, and some front desk duties as needed. Soft skills/characteristics needed in a temp for this clinic: embody the PRIDE values, patient and kind, flexible, open to learning Estimated number of patients in clinic per day: 60-80 patients per day Specific number of year's experience? At least 6 months ________________________________________________________________ Bhupesh Khurana Lead Technical Recruiter Email - ***************************** Company Overview: Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally, as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients businesses forward. Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws

In this role, you will be the first point of contact for visitors at the front desk and integral to creating a welcoming and efficient office atmosphere. Your duties will cover a range of areas including liaising with building maintenance and security, managing employee badging, assisting with event setups, and handling mail sorting and forwarding for various departments. The ideal candidate will be organized, proactive, and possess excellent communication skills. Key Responsibilities: Reception and Front Desk Management Greet visitors and employees professionally and courteously. Manage incoming calls and direct them to the appropriate personnel or department. Maintain the front desk area, ensuring it is clean and welcoming. Facilities & Vendor Management Oversee daily building operations at HQ. Oversee tasks and address building-related issues with maintenance, security and property management. Manage procurement of office and kitchen supplies. Handle the creation and deactivation of employee badges. Act as the point of contact for security alarms and alerts. Shipping and Receiving Organize and categorize incoming mail efficiently. Utilize package scanning to notify employees of deliveries. Manage the rerouting of packages and important documents. Administrative Support Scan and digitally upload mail for specific departments. (NDA required) Handle time-sensitive documents and invoices. Assist Finance with check deposits. Monitor and respond to messages in the #campusmountainview Slack channel. Analyze and maintain daily and weekly reports from Coursera Central; our ticket tracking system and desk reservation software, Event Management Occasionally be available to come in early or stay late to assist with setup and breakdown of office events. Act as additional guidance and support to event attendees on event days. Collaborate with vendors and caterers. Conduct pre- and post-event walkthroughs with the event Point of Contact (POC). Qualifications: High school diploma or equivalent; additional education or certification in office administration or facilities management is a plus. Previous experience in a front desk, administrative, or facilities management role preferred. Proficiency in Microsoft Office Suite, Google Drive and Slack; experience with Servicenow and FedEx is a plus. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Detail-oriented with a proactive approach to problem-solving. Ability to handle sensitive information with discretion. Ability to work independently and collaboratively within a team. Physically capable of lifting up to 40 lbs and moving furniture for events set-up.

Our client is seeking a Front Desk Agent to join their team! This position is located in San Francisco, California. Maintain and provide excellent customer service and support to the office Assist internal customers with all REWS related items Greet and direct guests in a timely and professional manner Assign temporary badges as required Complete a daily check of temporary access cards Ensure all cards are accounted for and returned daily Maintain an electronic list of access cards assigned to staff, and provide lost or damaged access card numbers to the security team for cancellation Respond to and follow up on all incoming emails and instant messages in a timely and efficient manner Sign for and receive FedEx, UPS, and courier packages and notify the mail team Assist with overall maintenance of the organization Communicate any maintenance issues with building management in a timely and efficient manner Desired Skills/Experience: Excellent interpersonal communication skills Experience in hospitality preferred Proficient in using Microsoft Office Suite and Google Apps Willing and able to learn and use the internal software application Ability to take direction and follow oral and written instructions Strong writing, analytical, and problem-solving skills Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $14.74 and $21.05. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

Job Title: Phlebotomist Patient Services Representative Duration: 6-month Contract Work Type: Onsite Pay Range: $22.90 -$28.30/Hr Shift/Time Zone: 7:30 AM-4:30 PM Monday-Friday with rotating Saturdays. Job Description: The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Under the direction of the area supervisor, perform daily activities accurately and on time. Maintain a safe and professional environment. Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures. Maintains required records and documentation. Demonstrates organizational commitment and promotes a positive image to patients, clients, employees, and the public in general. Job Requirements: Ability to provide quality, error free work in a fast-paced environment. Ability to work independently with minimal on-site supervision. Excellent phlebotomy skills to include pediatric and geriatric. *Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.* Required Education: High school diploma or equivalent REQUIRED Medical training: medical assistant or paramedic training preferred. Phlebotomy certification preferred (Required in California, Nevada, and Washington). Work Experience: Minimum of 6 months experience REQUIRED. One(+) years phlebotomy experience preferred. Customer service in a retail or service environment preferred. Keyboard/data entry experience a must. Additional Job Details: 7:30AM-4:30PM Monday-Fridays with rotating Saturdays. Benefits: Medical, Vision, and Dental Insurance Plans 401k Retirement Fund About The Company: Leading provider of diagnostic information services empowering healthier lives. Leveraging the world's largest clinical lab database, we offer insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management. Serving millions of patients and healthcare providers worldwide, we're committed to a healthier world, inclusive care, and building value for all stakeholders. About GTT GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity! 25-22142 #gttqst #gttjobs

div class="iCIMS_JobContent" h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin: 0px;"span style="font-size: 12pt; font-family: calibri, sans-serif;"Supporting Community Healthcare is a rewarding role. LifeLong Medical Care is looking for a strong Front Office amp; Eligibility Coordinator/strongstrong /strongto work at our Jenkins Health Center in Richmond, California. The Front Office amp; Eligibility Coordinator will work with a multi-disciplinary team in the delivery of general primary care medical services in a community health setting. The Front Office amp; Eligibility Coordinator is responsible for ensuring efficient and friendly front office operations as well as preparing all eligibility information for each scheduled patient. Responsibilities include reception, appointment scheduling, patient registration and check-in, eligibility screening, telephone operation and cash collection management./span/pp style="margin: 0px;" /pp style="margin: 0px;"span style="font-family: calibri, sans-serif; font-size: 12pt;"This is a full time, benefit eligible position, working 40 hours per week. /span/pp style="margin: 0px;" /pp style="margin: 0px;"span style="font-family: calibri, sans-serif; font-size: 12pt;"This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA./span/pp style="margin: 0px;" /pp style="margin: 0px;"span style="font-family: calibri, sans-serif; font-size: 10pt;"em LifeLong Medical Care is a multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more. /em/span/pp style="margin: 0in;"span style="font-family: calibri, sans-serif; font-size: 10pt;"em /em/span/pp style="margin: 0in;"span style="font-family: calibri, sans-serif; font-size: 10pt;"emu Benefits/u/em/span/pp style="margin: 0in;"span style="font-family: calibri, sans-serif; font-size: 10pt;"em Compensation: $20 - $21/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including nine paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan./em/span/p /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" Responsibilities /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" ulli style="color: black;"span style="font-family: calibri, sans-serif; font-size: 12pt;"Greets all patients and visitors in a warm and friendly manner and utilizes positive customer service in all interactions/span/lili style="color: black;"span style="font-family: calibri, sans-serif; font-size: 12pt;"Responsible for patient reception and intake including registration, check-in and scheduling future appointments/span/lili style="color: black;"span style="font-family: calibri, sans-serif; font-size: 12pt;"Performs computer data entry, document and card scanning and validation/span/lili style="color: black;"span style="font-family: calibri, sans-serif; font-size: 12pt;"Manages patient flow from front to back office/span/lilispan style="font-family: calibri, sans-serif; font-size: 12pt;"Responsible for preparing all eligibility information for each scheduled clinic patient at least two days ahead of the appointed time/span/lili style="color: black;"span style="font-family: calibri, sans-serif; font-size: 12pt;"Answers clinic phones and directs calls appropriately. Makes follow-up calls/span/lili style="color: black;"span style="font-family: calibri, sans-serif; font-size: 12pt;"Responsible for collecting visit copays and cash collections management (send cash to A/P, notify A/P if no cash has been collected)/span/lilispan style="font-family: calibri, sans-serif; font-size: 12pt;"Attends all meetings that apply to the eligibility process and shares the information with appropriate clinic personnel. These meetings are typically off-site and may require the use of personal vehicle or other transit./span/lilispan style="font-family: calibri, sans-serif; font-size: 12pt;"Assists patients with referrals to Medi-Cal, CalFresh, HealthPac, CARES and other programs./span/lili style="color: black;"span style="font-family: calibri, sans-serif; font-size: 12pt;"Maintains appearance of waiting areas and reception desk/span/lili style="color: black;"span style="font-family: calibri, sans-serif; font-size: 12pt;"Receives and distributes all incoming correspondence including mail, faxes, interoffice mail courier items and packages/span/lili style="color: black;"span style="font-family: calibri, sans-serif; font-size: 12pt;"Maintains inventory of front desk supplies and forms/span/lilispan style="font-family: calibri, sans-serif; font-size: 12pt;"Under supervision of the Center Supervisor or Manager, enters and maintains provider templates as needed/span/lili style="color: black;"span style="font-family: calibri, sans-serif; font-size: 12pt;"Generates correspondence as requested/span/lilispan style="font-family: calibri, sans-serif; font-size: 12pt;"Keeps statistical records as requested by Center Supervisor or Manager/span/lilispan style="font-family: calibri, sans-serif; font-size: 12pt;"Performs other duties as assigned/span/li/ul /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" Qualifications /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" ullispan style="font-family: calibri, sans-serif; font-size: 12pt;"Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change./span/lilispan style="font-family: calibri, sans-serif; font-size: 12pt;"Excellent interpersonal, verbal, and written skills and ability to effectively work with people from diverse backgrounds and be culturally sensitive./span/lilispan style="font-family: calibri, sans-serif; font-size: 12pt;"Ability to prioritize competing work demands and tasks from clients or staff/span/lilispan style="font-family: calibri, sans-serif; font-size: 12pt;"Ability to work effectively and calmly under pressure in a positive, friendly manner/span/lilispan style="font-family: calibri, sans-serif; font-size: 12pt;"Work in a team-oriented environment with a number of professionals with different work styles and support needs./span/lilispan style="font-family: calibri, sans-serif; font-size: 12pt;"Conduct oneself in external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident and sensitive staff./span/lilispan style="font-family: calibri, sans-serif; font-size: 12pt;"Make appropriate use of knowledge/ expertise/ connections of other staff./span/lilispan style="font-family: calibri, sans-serif; font-size: 12pt;"Be creative and mature with a “can do”, proactive attitude and an ability to continuously “scan” the environment, identifying and taking advantage of opportunities for improvement./span/li/ulp style="margin: 0px;"span style="font-family: calibri, sans-serif; font-size: 12pt;"emstrong Job Requirements/strong /em/span/pul style="margin-top: 0in;"lispan style="font-family: calibri, sans-serif; font-size: 12pt;"High school diploma or GED/span/lilispan style="font-family: calibri, sans-serif; font-size: 12pt;"One year experience in the medical field/span/lilispan style="font-family: calibri, sans-serif; font-size: 12pt;"Excellent customer service and ability to maintain confidentiality/span/lilispan style="font-family: calibri, sans-serif; font-size: 12pt;"Proficient in standard office software (Microsoft)/span/lilispan style="font-family: calibri, sans-serif; font-size: 12pt;"Bilingual English/Spanish/span/li/ulp style="margin: 0px;"span style="font-family: calibri, sans-serif; font-size: 12pt;"emstrong Job Preferences/strong/em/span/pullispan style="font-family: calibri, sans-serif; font-size: 12pt;"Bachelor's degree in health science or a related field/span/lilispan style="font-family: calibri, sans-serif; font-size: 12pt;"Proficient in Electronic Health Records (EHR) and Electronic Practice Management Systems (EPM)/span/lilispan style="font-family: calibri, sans-serif; font-size: 12pt;"Experience with insurance eligibility/span/lilispan style="font-family: calibri, sans-serif; font-size: 12pt;"Experience in working in a community health center/span/li/ul /div /div /div /div

div name="main"div class="cl HeadSecondary"h2Job Details/h2/divdiv aria-label="Job Details" class="row" name="local_row"div class="col-md-6 local-tax-col local-ee" id="job DetailsLeftColumn" name="local_left"div class="row form RowStandard" id="Job Location-row" div class="form Line"div aria-label="Job Location" name="Job Location"span aria-label="Job Location" class="" name="level"Livermore, CA/span/div/div/divdiv class="row form RowStandard" id="Position Type-row" div class="form Line"div aria-label="Position Type" name="Position Type"span aria-label="Position Type" class="" name="level"Full Time/span/div/div/div/divdiv class="col-md-6 local-tax-col local-client" name="local_right"div class="row form RowStandard" id="Salary Range-row" div class="form Line"div aria-label="Salary Range" name="Salary Range"span aria-label="Salary Range" class="" name="level"$24.00 - $24.00 Hourly/span/div/div/div/div/divdiv class="cl HeadSecondary"h2Description/h2/divdiv aria-label="Description" class="row" name="description" style="word-wrap: break-word;"div class="row form RowStandard" id="job Desc-row" div class="form Line"span class="fb Text ignore-global-css" name="job Desc"pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"ustrong Company Description/strong:/u /span/span/p pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Axis Community Health, a nonprofit established in 1972, provides comprehensive healthcare services to over 15,000 individuals across all age groups in the Tri-Valley area. The mission of Axis Community Health is to provide quality, affordable, accessible and compassionate health care services that promote the well-being of all members of the community./span/span/p p /p pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Our mission is rooted in delivering high-quality patient care, encompassing primary healthcare, mental health support, and dental services. We are committed to ensuring access to essential healthcare services for every member of our community, irrespective of financial status, living situation, or insurance coverage./span/span/p p /p pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"strongu Qualifications/u: /strong/span/span/p ul li pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"High School Diploma or equivalent. /span/span/p /li li pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"One (1) year of experience as a receptionist in a healthcare setting preferred. /span/span/p /li li pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"span style="color:black"Computer skills to include Microsoft Word and Excel, 35 WPM. Epic experience a plus./span/span/span/p /li li pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"span style="color:black"Ability to interact effectively and in a supportive manner with persons of all backgrounds./span/span/span/p /li li pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"span style="color:black"Excellent customer service skills./span/span/span/p /li li pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"span style="color:black"Knowledge of patient billing procedures, insurance verification. /span/span/span/p /li li pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"span style="color:black"Ability to work efficiently and effectively./span/span/span/p /li li pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"span style="color:black"Ability to work well under pressure, multi-task and handle stress well./span/span/span/p /li li pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"span style="color:black"Excellent written and verbal communication skills; English/Spanish bilingual required./span/span/span/p /li /ul p /p pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"strongu Essential Duties/Responsibilities/u /strong/span/span/p ul li pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Greet patients and agency visitors; direct all individuals to the appropriate location and services; be courteous, polite and helpful to the public and clients at all times when representing Axis Community Health. /span/span/p /li li pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Respect and maintain privacy and dignity of agency clients; assure client confidentiality at all times per HIPAA regulations. /span/span/p /li li pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Register patients according to agency protocols and schedule appointments according to established procedures. /span/span/p /li li pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Determine financial status of patients and their eligibility for Axis Community Health services. /span/span/p /li li pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Assist patients in accurately completing appropriate forms, and document all information according to Axis Community Health protocols. /span/span/p /li li pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Provide clerical support for the assigned department/provider, to include preparing patient records for visits, filing laboratory and other patient reports in the medical record and maintaining all forms necessary for clinical services. /span/span/p /li li pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Working within the scope of a Front Desk Receptionist, assist all members of the clinical team as requested. /span/span/p /li li pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Maintain the assigned department and ensure that all equipment is in working order, that the area is clean and well-maintained and that sufficient supplies are available for the office and clinical operations./span/span/p /li li pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Maintain the cleanliness of all department and patient areas before, during and after clinic. /span/span/p /li li pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Participate in staff meetings and trainings. /span/span/p /li li pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Position Schedule: Rotating Evenings and Saturdays./span/span/p /li li pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Perform other duties as assigned./span/span/p /li /ul p /p pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"strongu Benefits/u: /strong/span/span/p ul lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Employer paid health, dental, and vision benefits to the employee. /span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Option to participate in a 403(B) retirement plan with employer matching contribution. /span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Partial educational reimbursement. /span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"12 paid holidays. /span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Accrued paid time off with each pay period. /span/span/li lispan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Employee discount programs. /span/span/li /ul p /p pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"strongu Connect with Axis:/u/strong/span/span/p pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Company Page:a href="*************************** **************************************** pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Facebook: a href="******************************************************************************************** href="******************************************** /a/span/span/p pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"LinkedIn: a href="*************************************************************************************************************************** pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Annual Gratitude Report: a href="******************************************************************************************************************************************* p /p pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"uPhysical, Cognitive, and Environmental Working Conditions: /u/span/span/p pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Work is normally performed in a typical clinic office work environment (and, in some cases, telecommuting sites). The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions of this position if the accommodation request does not cause an undue hardship./span/span/p p /p pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Physical: Occasionally required to carry/lift/push/pull/move up to 20lbs. Frequently required to perform moderately difficult manipulative tasks such as typing, writing, reaching over the shoulder, reaching over the head, reaching outward, sitting, walking on various surfaces, standing, and bending. Occasional travel to other Axis health centers and other occasional travel will be required. /span/span/p p /p pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Equipment: Frequently required to use repetitive motion of hands and feet to operate a computer keyboard, telephone, copier, and other office equipment for extended periods. /span/span/p p /p pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Sensory: Frequently required to read documents, written reports, and signage. Must be able to distinguish normal sounds with some background noise, as in answering the phone, interacting with staff etc. Must be able to speak clearly, understand normal communication, and be understood. Must be able to see clearly and have the ability to judge distances and spatial relationships to see objects where and as they actually are./span/span/p p /p pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Cognitive: Must be able to analyze the information being received, count accurately, concentrate and focus on the given task, summarize the information being received, accurately interpret written data, synthesize information from multiple sources, write summaries as needed, interpret written or verbal instructions, and recognize social or professional behavioral cues./span/span/p p /p pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Environmental Conditions: Frequent exposure to varied office (medical clinic/office) environments. Rare exposure to dust and loud noises. /span/span/p p /p pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Disclaimer: This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, Axis Community Health reserves the right to modify or change the requirements of the job based on business necessity. /span/span/p p /p pspan style="font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"Key Search Words: Front Desk Receptionist, Receptionist, Customer Service, Office Administration, Administrative Support, Telephone Skills, Appointment Scheduling, Greeting Visitors, Client Interaction, Communication Skills, Multitasking, Problem Solving, Organizational Skills, Data Entry, Office Equipment, Clerical Tasks, Customer Relations, Administrative Procedures, Microsoft Office, EHR, EPIC/span/span/p /span/div/div/divdiv aria-label="" class="row" name="qualifications" style="word-wrap: break-word;"div class="row form RowStandard" id="job Qualifications-row" div class="form Line"span class="fb Text ignore-global-css" name="job Qualifications"/span/div/div/div/div

San Mateo Medical Center is seeking an experienced Surgery Scheduling Specialist for a Part-Time, Extra-help position for the Surgery Department. The Surgery Scheduling Specialist provides technical, complex and specialized administrative support to surgeons and patients scheduled for surgery, which includes interaction with operating room staff and patients; handles multiple competing priorities; interacts with diverse customer groups; handles multiple patient-related tasks such as tracking patient financials to ensure information is correctly entered; and moves patients from the clinic to the operating room, including all pre-operative processes necessary for the patients prior to surgery, pre-op process sheets and clinic schedules, data entry of items into the operative database, financial reconciliation, and post-op order sets, and may have some responsibilities for ordering supplies or equipment. The ideal candidate for this position will possess excellent communications skills, including the ability to communicate complex medical terminology to a variety of people with varying levels of medical knowledge. In addition, they would possess skills in conflict resolution, and problem solving. The ideal candidate will have the ability to work with challenging patients, and patients who may have a language or communication barrier. This position will require attention to detail, and therefore the ideal candidate will possess strong organizational skills and the ability to multi-task. NOTE: The ability to speak, read and write in fluent English and Spanish is preferred for this position. Duties for this position may include, but are not limited to, the following: * Tracking patient financials to be sure they are correctly entered. * Scheduling patients in the procedure clinic. * Updating the pre-op process sheet and clinic schedule in the computer. * Entering data into the operative database. * Interfacing between the Operating Room and Surgeon. * Ability to schedule patients using the OR manager program. NOTE: This is an extra-help, at-will assignment, paid on an hourly basis. Extra-help hours are dependent on the business needs of the department and therefore work hours may vary from week to week. Extra help employees shall not exceed 1,040 hours of work per fiscal year. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra help employees are not guaranteed permanent status at the end of the assignment.Knowledge of: * Medical terminology as related to patient services support work. * Policies and procedures related to patient services office support and hospital or clinic business office activities. * Office administrative practices and procedures, including filing and the operation of standard office equipment. * Basic business data processing principles and the use of word processing or computing equipment. * Proper form for typed materials. * Business arithmetic, including percentages and decimals. * Correct English usage, including spelling, grammar and punctuation. * Record keeping principles and procedures. Skill/Ability to: * Perform technical, specialized, complex or difficult patient services office support work. * Organize, prioritize and coordinate work activities. * Read, interpret and apply rules, policies and procedures. * Organize, research and maintain patient and general office files. * Establish and maintain effective working relationships with those contacted in the course of the work. * Compose routine correspondence from brief instructions. * Make arithmetic calculations with speed and accuracy. * Use initiative and sound independent judgment within established guidelines. * Operate standard office equipment, including a word processor, personal or on-line computer, and centralized telephone equipment. Note: Specific positions may require the ability to type at a rate of 40 net words per minute from printed copy. Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is: One year of journey level office support experience in a patient services setting. If you are interested in being considered for this extra-help position, the following materials must be electronically submitted in a Word or PDF format. * Cover letter with responses to Supplemental Questions (maximum of 2 pages) * Resume Please include the words "Surgery Scheduling Specialist - Spanish-Speaking Preferred - Extra-Help (Open)" in the subject line of email submission. Please submit the required materials electronically via email to: Vicky Magana, Clinical Services Manager I - Nursing **************** Supplemental Questions: 1. Describe the training, education, and experience that have prepared you for the position of Surgery Scheduling Specialist. Include your experience working with specialty clinics, surgeons and operating rooms. 2. Describe your experience working with a diverse patient population and explaining medical/surgical procedures to people with varying degrees of familiarity with the medical field. Describe the challenges and the methods you used to be successful. Be specific. Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview. Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process. NOTE: Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. Submittals that do not include all required elements (cover letter with responses to supplemental questions and a resume) will not be considered. San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically and linguistically diverse communities. The County of San Mateo is committed to advancing equity in order to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work. The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity and inclusion at all levels. Analyst: Debbie Kong (04232025) (Posting Only - E414)

div class="col col-xs-7 description" id="job-description" pustrong The Opportunity:/strong/u/pp At The Joint, our mission is to improve the quality of life through routine and affordable Chiropractic care. We are positively changing Chiropractic care nationwide. The Joint is the largest provider of non-insurance, self-pay Chiropractic health care in the United States. Our network consists of modern, consumer-friendly Chiropractic clinics and Doctors of Chiropractic that deliver quality care of the highest standards. At The Joint, our primary focus is on providing our patients with a pathway towards better health through ongoing Chiropractic maintenance and preventative care./pp The Joint Chiropractic is looking for part time Wellness Coordinators (Sales) to work in our busy chiropractic clinic.br/As a Wellness Coordinator at The Joint Chiropractic, you will be the first point of contact for patients. You'll play a key role in making each of them feel at home and welcome. At The Joint Chiropractic, we have several different plan and package offerings that you will be responsible for selling to new patients so they can continue their chiropractic care with us at the most affordable rates, anywhere. In addition, keeping accurate patient records, having a thorough understanding of our computer systems and maintaining a clean and organized work place will also be important for your success./ppstrongu Responsibilities:/u/strong/pulli Greet patients with enthusiasm and build relationships/lili Educate Patients on wellness offerings and services/lili Share personal Chiropractic experience and stories/lili Offer and convert, using sales skills, patients to the Wellness Plan or Visit Package that is best suited to the patient's treatment plan according to the doctor's recommendation/lili Complete transactions using point of sale software and ensure all patient accounts are current and accurate/lili Assist patients with the completion of required paperwork/lili Participate in marketing/sales opportunities to help attract new patients into our clinics/lili Manage daily clinic operations including; ensuring it's clean and that inventory is stocked/lili Manage the flow of patients through the clinic in an organized manner/lili Execute all of The Joint Chiropractor's Standard Operating Procedures/lili Provide the highest levels of customer service/lili Maintain the highest levels of professionalism and decorum at all times/lili Be a team player and contribute to a positive, healthy work place culture/lili Manage clinic phone calls/li/ulpustrong Qualifications needed:/strong/u/pulliustrong Bilingual Preferred/strong/u/lili Minimum 1 year experience selling, preferably in a high paced retail environment/lili High school diploma or equivalent (associate's degree or higher preferred)/lili Cheerful and positive attitude/lili Able to work weekends/evenings (as required)/lili Able to use office equipment; computer, scanner, fax, and phone system/lili Proficient with Microsoft Office/lili Maintain the cleanliness of the clinic and organization of workspace/lili Dedication to high quality service/lili Maintain a professional appearance and wear Company approved attire/lili Confident in presenting and selling memberships and visit packages/lili Willingness to learn and grow/lili Office management or marketing experience a plus!/lili Able to stand and/or sit for long periods of time/lili Able to lift up to 50 pounds/li/ulp***Please do not visit or contact our clinics regarding these opportunities***/pp/pp style="text-align:center;"This posting is placed on behalf of Fenton Chiropractic of California, a professional corporation that provides chiropractic services as The Joint Chiropractic clinics./pp style="text-align:center;"The Joint Corp. provides management and other non-clinical services to Fenton Chiropractic of California/p /div

Job Description We are seeking an ambitious individual who has the attitude, entrepreneurial spirit, and the drive to be part of the operations team to drive effectiveness and efficiency. If you have a "can do" attitude, are looking for a dynamic and growing environment, please submit your resume for consideration. If you are looking for career that you can learn and advance quickly in, apply today. RESPONSIBILITIES Drive industry leading customer service interactions and resolutions. Exceptionally organized with documents, procedures and office work area. Willingness to perform a variety of tasks as requested. Handle complex scheduling and dispatch of multiple technicians Energetic & Self Motivated. Strong Communication skills. Ensure operational excellence and solve issues as they arise. SKILLS Excellent customer service skills with the ability to use judgment and tact with customers. Excellent phone and email etiquette with effective verbal and written skills. Ability to learn quickly, highly organized, able to multitask and work in a Team oriented environment Strong interpersonal skills, flexible, professional, easy to get along with and enthusiastic. A positive problem-solving attitude. Scheduling & any dispatch experience is a plus Experience using online calendars and/or dispatch software programs is a plus Monday through Friday 8 am - 5 pm

Answer multiple phone lines in a fast-paced and distracting environment; collect or pass messages to/from guests and employees as required. Coordinate email travel inquiries with internal and external customers. Perform routine hotel functions, such as taking reservations and registering and checking out guests. Perform basic concierge duties, including assisting with travel and transportation arrangements, informing guests about local amenities, coordinating guest dry cleaning, and securing guest valuables in safe deposit boxes. Perform basic porter duties, including delivering guest packages, faxes, and mail, assisting guests with luggage transportation and storage, escorting guests to their rooms as required, and driving shuttle van to locations within the Stanford community. Ensure guest safety and satisfaction by monitoring building access and maintaining key controls, submitting minor repair work orders, and coordinating room preparation with housekeeping. Review daily transactions for accuracy; prepare account billing for financial processing. Requirements: - High school diploma or G.E.D certification and six months of customer service experience in a fast-paced, hospitality-industry setting. Demonstrated accurate cash handling knowledge and experience. English language fluency. Business writing acumen to originate and respond to correspondence. Valid California Non-commercial Class driver's license.

Job Title: Phlebotomist Patient Services Representative Contract Duration: 6+ Months Pay range: $22 - 28/hr Work Type: Onsite, Monday through Friday 7:30 am to 4:30 pm with rotating Saturdays. Job Description: The Phlebotomist Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe, and accurate manner. The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy of patient information. Job Responsibilities: Under the direction of the area supervisor, perform daily activities accurately and on time. Maintain a safe and professional environment. Phlebotomist Patient Services Representative performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures. Maintains required records and documentation. Demonstrates organizational commitment and promotes a positive image to patients, clients, employees, and the public in general. Job Requirements: Ability to provide quality, error-free work in a fast-paced environment. Ability to work independently with minimal on-site supervision. Excellent phlebotomy skills to include pediatric and geriatric. Flexible and available based on staffing needs, which includes weekends, holidays, on-call, and overtime. Required Education: High school diploma or equivalent. Medical training: medical assistant or paramedic training preferred. Phlebotomy certification preferred (Required in California, Nevada, and Washington). Work Experience: Minimum of 6 months of experience. One(+) year phlebotomy experience preferred. Customer service in a retail or service environment is preferred. Keyboard/data entry experience is a must. Benefits: Medical, Vision, and Dental Insurance Plans 401k Retirement Fund About The Company: Leading provider of diagnostic information services, empowering healthier lives. Leveraging the world's largest clinical lab database, we offer insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management. Serving millions of patients and healthcare providers worldwide, we're committed to a healthier world, inclusive care, and building value for all stakeholders. About GTT: GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity! 25-22140: #gttqst #gttjobs

Supporting Community Healthcare is a rewarding role. LifeLong Medical Care is looking for a Front Office & Eligibility Coordinator to work at our Jenkins Health Center in Richmond, California. The Front Office & Eligibility Coordinator will work with a multi-disciplinary team in the delivery of general primary care medical services in a community health setting. The Front Office & Eligibility Coordinator is responsible for ensuring efficient and friendly front office operations as well as preparing all eligibility information for each scheduled patient. Responsibilities include reception, appointment scheduling, patient registration and check-in, eligibility screening, telephone operation and cash collection management. This is a full time, benefit eligible position, working 40 hours per week. This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA. LifeLong Medical Care is a multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more. Benefits Compensation: $20 - $21/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including nine paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan. Responsibilities Greets all patients and visitors in a warm and friendly manner and utilizes positive customer service in all interactions Responsible for patient reception and intake including registration, check-in and scheduling future appointments Performs computer data entry, document and card scanning and validation Manages patient flow from front to back office Responsible for preparing all eligibility information for each scheduled clinic patient at least two days ahead of the appointed time Answers clinic phones and directs calls appropriately. Makes follow-up calls Responsible for collecting visit copays and cash collections management (send cash to A/P, notify A/P if no cash has been collected) Attends all meetings that apply to the eligibility process and shares the information with appropriate clinic personnel. These meetings are typically off-site and may require the use of personal vehicle or other transit. Assists patients with referrals to Medi-Cal, CalFresh, HealthPac, CARES and other programs. Maintains appearance of waiting areas and reception desk Receives and distributes all incoming correspondence including mail, faxes, interoffice mail courier items and packages Maintains inventory of front desk supplies and forms Under supervision of the Center Supervisor or Manager, enters and maintains provider templates as needed Generates correspondence as requested Keeps statistical records as requested by Center Supervisor or Manager Performs other duties as assigned Qualifications Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change. Excellent interpersonal, verbal, and written skills and ability to effectively work with people from diverse backgrounds and be culturally sensitive. Ability to prioritize competing work demands and tasks from clients or staff Ability to work effectively and calmly under pressure in a positive, friendly manner Work in a team-oriented environment with a number of professionals with different work styles and support needs. Conduct oneself in external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident and sensitive staff. Make appropriate use of knowledge/ expertise/ connections of other staff. Be creative and mature with a “can do”, proactive attitude and an ability to continuously “scan” the environment, identifying and taking advantage of opportunities for improvement. Job Requirements High school diploma or GED One year experience in the medical field Excellent customer service and ability to maintain confidentiality Proficient in standard office software (Microsoft) Bilingual English/Spanish Job Preferences Bachelor's degree in health science or a related field Proficient in Electronic Health Records (EHR) and Electronic Practice Management Systems (EPM) Experience with insurance eligibility Experience in working in a community health center

: Axis Community Health, a nonprofit established in 1972, provides comprehensive healthcare services to over 15,000 individuals across all age groups in the Tri-Valley area. The mission of Axis Community Health is to provide quality, affordable, accessible and compassionate health care services that promote the well-being of all members of the community. Our mission is rooted in delivering high-quality patient care, encompassing primary healthcare, mental health support, and dental services. We are committed to ensuring access to essential healthcare services for every member of our community, irrespective of financial status, living situation, or insurance coverage. Qualifications: * High School Diploma or equivalent. * One (1) year of experience as a receptionist in a healthcare setting preferred. * Computer skills to include Microsoft Word and Excel, 35 WPM. Epic experience a plus. * Ability to interact effectively and in a supportive manner with persons of all backgrounds. * Excellent customer service skills. * Knowledge of patient billing procedures, insurance verification. * Ability to work efficiently and effectively. * Ability to work well under pressure, multi-task and handle stress well. * Excellent written and verbal communication skills; English/Spanish bilingual required. Essential Duties/Responsibilities * Greet patients and agency visitors; direct all individuals to the appropriate location and services; be courteous, polite and helpful to the public and clients at all times when representing Axis Community Health. * Respect and maintain privacy and dignity of agency clients; assure client confidentiality at all times per HIPAA regulations. * Register patients according to agency protocols and schedule appointments according to established procedures. * Determine financial status of patients and their eligibility for Axis Community Health services. * Assist patients in accurately completing appropriate forms, and document all information according to Axis Community Health protocols. * Provide clerical support for the assigned department/provider, to include preparing patient records for visits, filing laboratory and other patient reports in the medical record and maintaining all forms necessary for clinical services. * Working within the scope of a Front Desk Receptionist, assist all members of the clinical team as requested. * Maintain the assigned department and ensure that all equipment is in working order, that the area is clean and well-maintained and that sufficient supplies are available for the office and clinical operations. * Maintain the cleanliness of all department and patient areas before, during and after clinic. * Participate in staff meetings and trainings. * Position Schedule: Rotating Evenings and Saturdays. * Perform other duties as assigned. Benefits: * Employer paid health, dental, and vision benefits to the employee. * Option to participate in a 403(B) retirement plan with employer matching contribution. * Partial educational reimbursement. * 12 paid holidays. * Accrued paid time off with each pay period. * Employee discount programs. Connect with Axis: Company Page: ************************** Facebook: ******************************************** LinkedIn: ****************************************************** Annual Gratitude Report: ************************************************************** Physical, Cognitive, and Environmental Working Conditions: Work is normally performed in a typical clinic office work environment (and, in some cases, telecommuting sites). The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions of this position if the accommodation request does not cause an undue hardship. Physical: Occasionally required to carry/lift/push/pull/move up to 20lbs. Frequently required to perform moderately difficult manipulative tasks such as typing, writing, reaching over the shoulder, reaching over the head, reaching outward, sitting, walking on various surfaces, standing, and bending. Occasional travel to other Axis health centers and other occasional travel will be required. Equipment: Frequently required to use repetitive motion of hands and feet to operate a computer keyboard, telephone, copier, and other office equipment for extended periods. Sensory: Frequently required to read documents, written reports, and signage. Must be able to distinguish normal sounds with some background noise, as in answering the phone, interacting with staff etc. Must be able to speak clearly, understand normal communication, and be understood. Must be able to see clearly and have the ability to judge distances and spatial relationships to see objects where and as they actually are. Cognitive: Must be able to analyze the information being received, count accurately, concentrate and focus on the given task, summarize the information being received, accurately interpret written data, synthesize information from multiple sources, write summaries as needed, interpret written or verbal instructions, and recognize social or professional behavioral cues. Environmental Conditions: Frequent exposure to varied office (medical clinic/office) environments. Rare exposure to dust and loud noises. Disclaimer: This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, Axis Community Health reserves the right to modify or change the requirements of the job based on business necessity. Key Search Words: Front Desk Receptionist, Receptionist, Customer Service, Office Administration, Administrative Support, Telephone Skills, Appointment Scheduling, Greeting Visitors, Client Interaction, Communication Skills, Multitasking, Problem Solving, Organizational Skills, Data Entry, Office Equipment, Clerical Tasks, Customer Relations, Administrative Procedures, Microsoft Office, EHR, EPIC