Front Desk Receptionist
Front Desk Coordinator Job In South Dakota
td id="gnewton JobDescriptionText" divb TITLE: /bFront Desk Receptionist/div divb REPORTS TO:/b Membership Coordinator /div divb CLASSIFIED: /bPart Time, Nonb-/bExempt/div div /div divb MISSION: /bTo inspire and enable all young people, especially those who need us most, to realize their full potential as productive, responsible, and caring citizens./div
div /div
divb JOB SUMMARY: /bThe Front Desk Receptionist is responsible for implementing and enforcing the policies and procedures of the Boys amp; Girls Club Front Desk and data entry. The Front Desk Receptionist will be responsible for maintaining a clean, positive, fun, safe, and friendly environment in the entryway for parents, families, donors, and all visitors. This person is expected to uphold the Club values inside and outside of the Club. The Club values include teamwork, impact driven, excellence, and good character./div
div /div
divb JOB DUTIES AND RESPONSIBILITIES:/b/div
ul
li Follow and implement all Front Desk policies and procedures./li
li Communicate with supervisor, with a sense of urgency, of parents, youth, donors or visitors are upset or need further follow up./li
li Ensure front desk space is up-to-date, organized, fun, safe, and welcoming/li
li Greet and direct visitors and telephone callers with a friendly attitude, relaying information on programs as appropriate./li
li Ensure individual(s) picking-up youth are on the authorized pick-up list; Ensure no individual(s) on the non-authorized pick-up list are permitted to pick-up youth./li
li Distribute documentation and reports to parents/guardian./li
li Record monies received in receipt book and be accountable for ensuring that all monies received each day correlate directly with all receipts written for the day./li
li Track member program participation for each space within the Club/li
li Responsible for the membership entry as applicable in the Club's member software system/li
li Update member data in the member tracking software and in the members' paper membership files./li
li Send out all birthday cards, make recognition calls, and find ways to recognize youth through the front desk./li
li Call youth by their name and greet with a “hello” and “goodbye”./li
li Accurately record all facility attendance and ensure all members are scanned in and accounted for daily./li
li Teach manners and other life skills and opportunities for youth while entering the Club and at the front desk./li
li Perform clerical functions as assigned by supervisor, including, but not limited to, preparing membership cards, checking voicemail messages, filing, typing, and scanning reports, and assisting in tasks involved with bulk mailings, printing, labeling, and mailing birthday postcards monthly./li
li Attend 100% of monthly all staff meetings, biweekly one-on-one meetings, and biweekly team meetings./li
li Assist your supervisor in creating performance plan goals and accomplishing them by the end of each trimester./li
li Provide feedback to supervisor on daily operations and how processes at the front desk can improve./li
li Other duties as assigned./li
/ul
divb EMPLOYMENT QUALIFICATIONS:/b/div
ul
li High School Diploma or Equivalent/li
li Customer service experience preferred./li
li High level organizational skills/li
li Friendly, personable, and able to communicate well in person and through the phone./li
li Ability to multi-task and work in a fast-paced environment/li
li Ability to work between the hours of 3pm-7pm (School Year) and 7:15am-6:15pm (Summer); Monday-Friday and Club special events as assigned./li
/ul
divb PHYSICAL REQUIREMENTS:/b/div
ul
li Must be of the mental and physical capacity to observe, interact, and communicate with youth, staff, volunteers, parents etc. at the Club to ensure safety of the space and others, provide guidance and reflection per the Club priority outcomes and goals./li
li Ability to stand/sit for long periods of time throughout a shift./li
li Ability to operate various types of general office equipment including PC, telephone, copier, etc./li
li This position is considered to be safety-sensitive./li
/ul
div /div
div The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain nor be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job./div
div /div
divb We are proud to be an Equal Opportunity Employer and a Drug-Free Workplace!/b/div
div All qualified applicants are considered for positions without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, non-job-related disability, or any other protected class. The Boys amp; Girls Club of the Northern Plains provides reasonable accommodations to applicants and employees in compliance with local, state, and federal laws and regulations. Applicants requiring reasonable accommodation for any part of the application/hiring process should contact Human Resources to communicate their request for accommodation at ************./divbr/
/td
Senior Coordinator, Individualized Care
Front Desk Coordinator Job In Pierre, SD
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**_Together, we can get life-changing therapies to patients who need them-faster._**
**What Individualized Care contributes to Cardinal Health**
Delivering an exclusive model that fully integrates direct drug distribution to site-of-care with non-commercial pharmacy services, patient access support and financial programs, Sonexus Health, a subsidiary of Cardinal Health, helps specialty pharmaceutical manufacturers have a greater connection to the customer experience and better control of product success. Personalized service and creative solutions executed through a flexible technology platform means providers are more confident in prescribing drugs, patients can more quickly obtain and complete therapy and manufacturers can directly access more actionable insight than ever before. With all services centralized in our custom-designed facility outside of Dallas, Texas, Sonexus Health helps manufacturers rethink how far their products can go.
**Accountabilities**
The Case Manager supports patient access to therapy through Reimbursement Support Services in accordance with the program business rules and HIPAA regulations. This position is responsible for guiding the patient through the various process steps of their patient journey to therapy. These steps include patient referral intake, investigating all patient health insurance benefits, and proactively following up with various partners including the insurance payers, specialty pharmacies, support organizations, and the patient/physician to facilitate coverage and delivery of product in a timely manner.
**Responsibilities**
+ Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments
+ Investigate and resolve patient/physician inquiries and concerns in a timely manner
+ Mediate effective resolution for complex payer/pharmacy issues toward a positive outcome to de-escalate
+ Proactive follow-up with various contacts to ensure patient access to therapy
+ Demonstrate superior customer support talents
+ Prioritize multiple, concurrent assignments and work with a sense of urgency
+ Must communicate clearly and effectively in both a written and verbal format
+ Must demonstrate a superior willingness to help external and internal customers
+ Working alongside teammates to best support the needs of the patient population or will transfer caller to appropriate team member (when applicable)
+ Maintain accurate and detailed notations for every interaction using the appropriate database for the inquiry
+ Must self-audit intake activities to ensure accuracy and efficiency for the program
+ Make outbound calls to patient and/or provider to discuss any missing information as applicable
+ Assess patient's financial ability to afford therapy and provide hands-on guidance to appropriate financial assistance
+ Documentation must be clear and accurate and stored in the appropriate sections of the database
+ Must track any payer/plan issues and report any changes, updates, or trends to management
+ Handle escalations and ensure proper communication of the resolution within required timeframe agreed upon by the client
+ Ability to effectively mediate situations in which parties are in disagreement to facilitate a positive outcome
+ Concurrently handle multiple outstanding issues and ensure all items are resolved in a timely manner to the satisfaction of all parties
+ Support team with call overflow and intake when needed
+ Proactively following up with various partners including the insurance payers, specialty pharmacies, support organizations, and the patient/physician to facilitate coverage and delivery of product in a timely manner
**Qualifications**
+ High School diploma or equivalent, required
+ 3-6 years customer service experience, preferred
+ Experience conducting and documenting patient health insurance benefit investigations, prior authorizations, and appeals, preferred (2+ years)
+ Knowledge of Medicare, Medicaid and Commercially insured payer common practices and policies, preferred
+ Critical and creative thinking, preferred
+ Knowledge of Medical/Pharmacy billing and coding, preferred
+ Strong attention to detail is vital
+ Bilingual, preferred
+ **TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CT, mandatory attendance is required. This position is full-time (40 hours/week). The work hours for this position are 8am-6pm CT. Candidates must be able to work any shift during the hours of operations and be willing to flex when needed.
**What is expected of you and others at this level**
+ Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments
+ In-depth knowledge in technical or specialty area
+ Applies advanced skills to resolve complex problems independently
+ May modify process to resolve situations
+ Works independently within established procedures; may receive general guidance on new assignments
+ May provide general guidance or technical assistance to less experienced team members
**REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:
Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated hourly range:** $21.50 per hour - $30.70 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 08/02/2025 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Front Desk Coordinator I
Front Desk Coordinator Job In Sioux Falls, SD
Looking for a career that makes you smile? We're seeking a Front Desk Coordinator I to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).
* Welcomes visitors to the practice and provides information about clinic features
* Answers, screens, and routes incoming calls and takes messages as needed
* Checks-in and collects general information from patients on their first visit
* Verifies insurance information
* Notifies clinicians of patient arrival and readiness
* Makes appointments for returning patients as necessary
* Prints/reprints appointment reminders and school/work excuses
* May make changes to the patient schedule as necessary
* Coordinates payment arrangements or account resolution
* Receives, stores, and delivers shipments and mail
* Takes payments and posts to account
* Updates charts and patient information
* Drives internal marketing initiatives and fosters participation from everyone
Your special skills:
We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in:
* Ability to communicate effectively verbally and in writing
* Ability to listen and understand information verbally and in writing
Prerequisites for success:
* High School Diploma or equivalent required
* One (1) year of administrative experience preferred
* Bilingual a plus, but not required
The Perks:
In exchange for the dynamic contribution you'll bring to our team, we offer:
* Competitive salary
* Medical, dental, vision and life insurance
* Short and long-term disability coverage
* 401(k) plan
* 2 weeks paid time off in your first year + paid holidays
* Discounts on braces and clear aligners for you and your family members
Why Smile Doctors?
As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.
Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles.
This is the perfect opportunity to grow with an expanding organization! Apply today!
Front Desk Receptionist
Front Desk Coordinator Job In Yankton, SD
Here at First Chiropractic Center our vision and mission are to enhance lives through enhanced experiences for our patients, staff and doctors. Our core values of caring, family and service assure that our patients come first and are provided with quality care.
Pay Range: $17-$19/hour
Benefits Include: Health insurance, 401k with match, PTO, Accidental Insurance Policy, uniforms provided, complimentary chiropractic care for you and your family, discount on all supplies/supplements offered in the office.
Hours: 7:30am-5:30pm Monday - Friday, 7:30-11:30 Saturday rotation. You will be scheduled with a half day off during each week.
Skills/Requirements/Qualifications/Duties: Must be friendly, organized, dependable, and able to multi-task and manage patient flow. Will be required to greet patients, collect patient demographic and insurance information along with scheduling and patient check-out procedures. Experience with insurance verifications and prior authorizations is desired but not required. Personal and career development education also provided. All certification courses are paid for by the employer.
Medical Receptionist - Front Office
Front Desk Coordinator Job In Pierre, SD
Primary Care Solutions provides industry-leading Primary Care services to Veterans. Veteran-led and clinician-managed, we deliver compassionate, expert medical care, establishing personal bonds with our Veterans in our Community-Based Outpatient Clinics (CBOC's). We have consistently achieved high marks from the VA in our CBOC's, and we are excited to discover first-rate colleagues to join our group.
RESPONSIBILITIES:
As a Medical Receptionist, you will be responsible for providing a friendly, welcoming, and confidential environment for our Veterans who have served our country valiantly. We are seeking caring professionals who are driven and committed to ensuring the well-being of our nation's Veterans.
* Office hours are Mon - Fri 8:00am to 4:30pm
* No evenings, holidays, on-call, or weekends!
* This is a Full - Time position.
* Greet patients for check-in or check-out.
* Verify all clinical reminders have been completed before discharge.
* Maintain patient records and enrollment tasks.
* Assist Nurse Manager/Clinic Administrator with inventory and supplies.
* Additional Administrative duties such as phones, filing, and maintaining the office.
JOB REQUIREMENTS:
* High School Diploma/GED
* Knowledge of computer systems to include the MS Office Suite
* Demonstrated high-quality customer service & organizational skills
* Basic Life Support certification from The American Heart Association (to be renewed annually)
BENEFITS SUMMARY:
* 401(k)
* Medical/Dental/Vision/Prescription Plans
* Life Insurance
* Short/Long Term Disability
* Paid Time Off/Federal Holidays
* Colleague Referral Bonus Program
This job requires access to confidential and sensitive information requiring ongoing discretion and secure information management.
If you're looking for an organization that cares for your growth and well-being as much as it does its patients, Apply Today!
ADDITIONAL DATA:
As a Federal Contractor Primary Care Solutions (PCS) prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities. We prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, and national origin. PCS takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Front Desk Receptionist
Front Desk Coordinator Job In Sioux Falls, SD
Overview: We are seeking a reliable and personable Front Desk Receptionist to join our team. As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and administrative support in a fast-paced dental practice environment.
Responsibilities:
Patient Check-In and Check-Out: Greet patients warmly upon arrival, verify and update patient information, and assist in completing necessary paperwork.
Appointment Scheduling: Efficiently schedule and confirm patient appointments using our practice management software, ensuring optimal use of dental chair time and minimizing wait times.
Answering Phones and Emails: Manage incoming calls and emails promptly and professionally, addressing patient inquiries, scheduling changes, and other concerns.
Insurance Verification and Billing: Verify insurance coverage for patients, process insurance claims accurately, and assist patients with understanding their insurance benefits and coverage.
Maintaining Patient Records: Ensure all patient records are accurately maintained and updated in compliance with HIPAA regulations.
Office Administration: Assist with various administrative tasks such as maintaining office supplies, coordinating referrals, and managing patient records.
Patient Relations: Foster a positive and welcoming environment for patients by ensuring their comfort and satisfaction during their visit.
Requirements:
Proven experience as a receptionist or in a customer service role, preferably in a medical or dental office setting.
Working knowledge of dentistry and its treatments, coding, terminology
Proficiency in dental office software (Dentrix preferred) and Microsoft Office (especially Excel and Word).
Excellent communication and interpersonal skills for both in the office and on the phone
Strong organizational skills and attention to detail.
Ability to multitask and prioritize tasks effectively in a busy environment.
Qualities:
Compassionate and patient-centered approach to customer service.
Ability to maintain confidentiality and discretion with patient information.
Team player who can collaborate effectively with other staff members.
Professional demeanor and appearance.
Coachable; willing to learn new things and adapt in an exciting career field.
Benefits:
Competitive salary commensurate with experience.
Health insurance benefits.
401k benefits.
Paid time off and holidays.
Opportunities for professional development and training.
Working Conditions:
Full-time position (hours may vary based on office schedule).
Comfortable office environment with occasional interaction with patients of all ages and varying health conditions.
Front Desk Receptionist
Front Desk Coordinator Job In Sioux Falls, SD
Job Description
Dakota Vision Center is looking for a full-time Front Desk Receptionist.
Welcoming patients in person
Managing online phone and in-person appointment requests
Verifying insurance benefits
Collaborating with other teammates
The position allows one to thrive in an upbeat team based setting with direct impact on the overall patient experience! Opportunities to interact with both patients and other teammates are endless resulting in great employee satisfaction!
Experience in a health care setting or as a receptionist in a professional setting is preferred but not required.
Along with competitive wages we offer:
Daytime working hours with no nights or weekends
401K
Health insurance
Paid time off
Enjoyable team atmosphere
#hc11264
Front Desk Receptionist
Front Desk Coordinator Job In Sioux Falls, SD
Job Description
Overview: We are seeking a reliable and personable Front Desk Receptionist to join our team. As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and administrative support in a fast-paced dental practice environment.
Responsibilities:
Patient Check-In and Check-Out: Greet patients warmly upon arrival, verify and update patient information, and assist in completing necessary paperwork.
Appointment Scheduling: Efficiently schedule and confirm patient appointments using our practice management software, ensuring optimal use of dental chair time and minimizing wait times.
Answering Phones and Emails: Manage incoming calls and emails promptly and professionally, addressing patient inquiries, scheduling changes, and other concerns.
Insurance Verification and Billing: Verify insurance coverage for patients, process insurance claims accurately, and assist patients with understanding their insurance benefits and coverage.
Maintaining Patient Records: Ensure all patient records are accurately maintained and updated in compliance with HIPAA regulations.
Office Administration: Assist with various administrative tasks such as maintaining office supplies, coordinating referrals, and managing patient records.
Patient Relations: Foster a positive and welcoming environment for patients by ensuring their comfort and satisfaction during their visit.
Requirements:
Proven experience as a receptionist or in a customer service role, preferably in a medical or dental office setting.
Working knowledge of dentistry and its treatments, coding, terminology
Proficiency in dental office software (Dentrix preferred) and Microsoft Office (especially Excel and Word).
Excellent communication and interpersonal skills for both in the office and on the phone
Strong organizational skills and attention to detail.
Ability to multitask and prioritize tasks effectively in a busy environment.
Qualities:
Compassionate and patient-centered approach to customer service.
Ability to maintain confidentiality and discretion with patient information.
Team player who can collaborate effectively with other staff members.
Professional demeanor and appearance.
Coachable; willing to learn new things and adapt in an exciting career field.
Benefits:
Competitive salary commensurate with experience.
Health insurance benefits.
401k benefits.
Paid time off and holidays.
Opportunities for professional development and training.
Working Conditions:
Full-time position (hours may vary based on office schedule).
Comfortable office environment with occasional interaction with patients of all ages and varying health conditions.
#hc133431
Dental (Orthodontic) Office Front Desk Receptionist
Front Desk Coordinator Job In Sioux Falls, SD
Job Description
We are looking for a career minded individual to join our team as an Orthodontic Office Front Desk Receptionist. This is a full time position with 7:30AM to 5:10PM days four days a week. The position will involve being a front desk receptionist with an emphasis on scheduling appointments for patients. The front desk receptionsit responsibilities will include answering phones, scheduling appointments, greating patients, and starting contracts.
We are a busy and progressive orthodontic practice in Sioux Falls that has grown to the point of needing an additional Front Desk Receptionist. We have an excellent team currently in place that needs to grow to meet our growing patient demand. We offer a friendly, caring, and fun work atmosphere with benefits (healthcare, 401k, paid time off, Holiday pay, fun work outings, and an orthodontic benefit for immediate family members).
If you feel you would be a positive addition to our team, please submit your resume online or email it to ********************************. You may also check us out online at ************************************** or visit our Facebook page at ***********************************************
An ideal Candidate:
-Articulate, detailed, and service-oriented
-Demonstrate excellent communication skills
-The ability to multi-task, take initiative, and anticipate needs
-Able to work with our team and our patients, with humor, enthusiasm, and professionalism
#hc184490
Patient Service Coordinator Team Leader / Reception Team Lead
Front Desk Coordinator Job In Rapid City, SD
Rapid City Medical Center is currently looking for a Patient Service Coordinator Team Leader / Reception Team Lead. The Team Leader is responsible for the administration and application of all Reception Department functions, procedures, and policies. This role serves as the liaison between the reception department, nurses, physicians, and patients. The Team Leader is responsible for implementation and contribution to the goals and objectives of the Rapid City Medical Center.
Who We Are:
Rapid City Medical Center is a physician clinic providing excellence, choice, and patient-inspired care. We focus on building relationships with our patients, regularly connecting as partners on the journey of health. Our physicians use leading-edge technology to augment their medical skills. Ninety physicians and advanced practice providers work together with over 400 employees to make physician and test appointments efficient and effective and insurance interactions workable.
We offer an outstanding benefits package that includes health, dental, vision, 401k, profit sharing, life insurance, short-term disability, and long-term disability, seven paid holidays and floating birthday, paid time off (PTO) accrual, as well as flexibility in the schedule to accommodate important personal and family milestones.
DUTIES AND RESPONSIBILITEIS:
Holds staff accountable for compliance with clinic policy and adherence to established work procedures, documenting corrective action and disciplinary actions as directed by Manager.
Establishes minimum staffing levels, schedules staff and approves or disapproves staff-submitted time off requests.
Works cooperatively with other PSC Team Leaders, Site Managers to establish and maintain all protocols related to patient services.
Assists staff when dealing with difficult patient, in person or by phone.
Assesses, both formally and informally, staff abilities and performance, addressing shortcomings as appropriate
Serves as liaison between applicable Providers / Nursing regarding patient flow, appointment scheduling, and communication between parties during clinic hours.
Ensures staff have all equipment and supplies needed to work effectively.
Directs the work of assigned staff, leading by example and promoting a team-oriented, friendly work environment.
Maintains effective communication channels.
Maintains functional, clean and safe work areas and waiting rooms, utilizing applicable resources as needed. As requested, investigates actions relating to HIPAA violations and customer complaints.
Ensures ongoing training and development of staff.
Performs reception tasks as needed.
KNOWLEDGE, SKILLS, AND ABILITY REQUIREMENTS:
Knowledge of reception tasks.
Knowledge of Customer Service concepts and policies.
Skill in effective management of reception staff.
Skill in Customer Service by instructing staff and role modeling ways to create/maintain pleasant atmosphere and interactions.
Ability to use interpersonal skills to establish/maintain cooperative relationships with patients, families, physicians, managers, and other staff.
Ability to analyze workload requirements and schedule staff appropriately.
Performs other duties as assigned.
PHYSICAL AND ENVIRONMENTAL WORKING CONDITIONS:
Must be able to efficiently supervise reception personnel in a high-volume office/clinic setting. Sets professional example for the department, adhering to the clinic policies and procedures. Must maintain patient confidentiality.
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skill, abilities and working conditions may change as needs evolve.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.
Front Desk Receptionist
Front Desk Coordinator Job In Milbank, SD
FLSA: NON-EXEMPT
FRONT DESK RECEPTIONIST
DEFINITION
Under general supervision, performs a variety of customer service and office support duties for the City, which may include data entry and organization, telephone, and counter reception, handling monetary transactions, processing of documents, record keeping, and filing; performs routine operation of office equipment; provides information and assistance to staff and the general public; and performs related work as required.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the Administrative Services Supervisor or management personnel. Functional or technical supervision may also be received from department staff. Exercises no direct supervision of staff.
CLASS CHARACTERISTICS
This administrative support classification is expected to perform a variety of general administrative and clerical duties in support of Unity Health and Fitness operations. Positions in this classification are trained in all procedures related to the assigned area(s) of responsibility, working with a degree of independent judgment, tact, and initiative.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of various positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Performs a variety of administrative and customer service support duties to assist staff, members, visitors, and the general public with Unity membership and activities.
Greets visitors of Unity Health and Fitness; provides information about services, memberships, and classes; processes applications for membership including accepting payment and ensuring membership paperwork is accurately completed; enrolls members in fitness and recreation classes and provides related information.
Answers the telephone; provides accurate information and answers general questions or forwards calls to appropriate staff member; takes messages, as necessary.
Performs various bookkeeping tasks including calculating monies due, collecting, and receipting monies, processing reimbursements.
Gathers information from a variety of sources for the completion and processing of forms, records, applications, etc.; contacts individuals to obtain additional information when necessary.
Maintains records and processes various forms, applications, or other documents specific to Unity Health and Fitness.
May compose routine correspondence and other documents as required.
Performs light housekeeping duties in public use areas such as front lobby and reception areas by clearing clutter, straightening reading and other materials, and discarding trash to maintain a clean environment for members and guests of Unity Health and Fitness.
Establishes and maintains files, and research and compiles information from such files.
Enters and retrieves computer data; generates routine computer reports and/or spreadsheets.
Provides information and assistance to the public, Unity Health and Fitness members, and staff requiring the understanding of policies, procedures, and rules.
Performs other routine clerical support work as required, which may include but is not limited to copying documents, filing / retrieving files, processing mail, faxing information, collating documents, maintaining lists and logs, scanning/imaging/indexing documents, ordering and maintaining inventory of supplies and forms, etc.
May provide instruction and training to new, temporary, or part-time staff as assigned.
Attends various meetings and training as required or appropriate.
Completes special projects as assigned.
QUALIFICATIONS
Knowledge of:
Principles, practices, and techniques of providing an elevated level of customer service by effectively and courteously dealing with the public, members, and staff.
Basic clerical and reception practices and procedures, including the use of basic office equipment.
Basic record-keeping, document preparation, and filing systems and methods.
Correct English usage, including spelling, grammar, punctuation, and vocabulary.
Basic business arithmetic and bookkeeping procedures including accepting, processing, and recording payments.
Business letter writing and the standard format for typed materials.
Modern office practices, methods, and computer equipment and applications related to the work.
Ability to:
Learn, understand, interpret, and apply policies, procedures, and standards.
Perform detailed clerical work accurately.
Learn specialized processes, procedures and office support tasks related to the Recreation Services department.
Understand and follow oral and written instructions.
Maintain accurate records and files.
Maintain confidentiality as required.
Enter data accurately at speeds necessary for successful job performance.
Operate modern office equipment including computer equipment and specialized software applications programs.
Use English effectively to communicate in person, over the telephone, and in writing.
Deal tactfully and effectively with persons contacted in the course of work, including those of diverse socio-economic and cultural backgrounds.
Perform required mathematical computations and payment transactions accurately.
EDUCATION AND EXPERIENCE:
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
Possessing the equivalent to the completion of the twelfth grade and one (1) year of general clerical or customer service experience.
LICENSES AND CERTIFICATIONS:
Possession of, or ability to obtain within six (6) months of appointment, First Aid and CPR certification issued by the American Red Cross.
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. This is primarily a sedentary office classification although standing and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a keyboard and calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to twenty-five pounds.
ENVIRONMENTAL CONDITIONS:
Employees work indoors in a recreational and aquatic facility in an office environment with moderate to high noise levels, controlled temperature conditions, and infrequent direct exposure to hazardous physical substances although there is some exposure to potentially hazardous aquatic chemicals and wet conditions. Some positions may be exposed to dust, unpleasant odors, and fumes. Employees may interact with members of the public or with staff under stressful conditions while interpreting and enforcing departmental policies and procedures.
Medical Secretary
Front Desk Coordinator Job In Sioux Falls, SD
Job DescriptionBenefits:
401(k)
401(k) matching
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Benefits/Perks
Competitive Compensation
Great Work Environment
Career Advancement Opportunities
Job Summary
We are seeking a Medical Secretary to join our team! The Receptionists or Medical/Administrative Secretary is the first line of communication for the individuals accessing our services and are an essential component of making our office run smoothly. Medical/Administrative Secretaries are responsible for scheduling appointments, collecting payments, gathering, and updating records by obtaining the appropriate information from clients and setting up pay sources in preparation for billing. Being skilled in Microsoft Office and Azalea are necessary to perform the required tasks. Receptionists must have excellent communication and customer service skills, as well as the ability to multitask and stay organized.
Responsibilities
Treat all clients and staff in a welcoming and professional manner.
Answer phone calls and direct them appropriately.
Ensure clients complete all paperwork necessary to ensure the intake process is accurate and efficient.
Obtain complete and accurate client information.
Verify and update client information at each appointment.
Fill in cancellations and no-shows with clients on the waiting list.
Schedule appointments according to office guidelines and providers preferences.
Maintaining the providers schedules and preparing for the following day.
Copy and scan clients hardcopy materials (e.g. ID, referrals, cards, etc.) into the correct location in the correct software.
Use Azalea software to manage client records; reinforce and uphold patient confidentiality as required by HIPAA.
Opening or closing the clinic.
Responsible for operating and maintaining office equipment.
Inventory supplies/materials as needed.
Maintain the cleanliness of the reception area.
Alert supervisor to anticipated or actual problems and/or concerns in a timely manner, so that preventive measures and/or solutions may be initiated.
Perform other duties as assigned.
Qualifications
High School Diploma or equivalent.
Fluent in the use of Microsoft Word, Excel and other applications.
Experience working in a medical health environment as receptionist or intake personnel.
Ability and willingness to work cooperatively with others.
Maintains and exercises a high degree of discretion when dealing with confidential information.
Flexibility in workflow
Ability to multi-task in high-stress situations
Proficient use or ability to learn multiple technology platforms.
Medical Receptionist/Scheduler
Front Desk Coordinator Job In Sioux Falls, SD
span id="plc Left_lblJobLongDesc"pOver the years, Ophthalmology Ltd's name has become associated with the highest quality of comprehensive medical and surgical eye care. Ophthalmology Ltd delivers treatment for cataracts, glaucoma, diabetic eye disease, as well as cornea transplants, oculoplastic surgery, retina surgery, vitreoretinal surgery, and pediatric eye care in Sioux Falls.
/pp We have an opening in our business office for a Medical Receptionist/Scheduler! Prior healthcare office experience is preferred.
/pp Responsibilities include, but are not limited to:/pulli Meet and greet patients.
/lili Provide information about medical services, insurance, and general account information.
/lili Register new patients and update existing patient demographic and insurance information.
/lili Receive and route incoming calls.
/lili Schedule patient appointments.
/lili Send new patient packets out, initiate appointment reminder calls, manage waitlists, and send recall reminders for follow-up appointments.
/lili Coordinate interpreter services and transportation as needed.
/lili Understands financial policies; collects co-payments, non-covered services, and self-pay balances.
/lili Handle patient concerns in an appropriate and professional manner.
/li/ulp Full-time position, 40 hours/weekly, the schedule may vary between 7:00 am and 5 pm, Monday - Friday.
/pp We offer competitive pay and a comprehensive benefits package! Includes medical, dental, 401K, life insurance/ ADamp;D; Short-term and long-term disability insurance; PTO; Extended Sick Leave; Vision Benefits; Paid Holidays; and more!/pp We are an EO employer - Minority/Female/Veteran/Disability.
/pp Requirements:/pp High school diploma or equivalent.
br/Understanding medical terminology and anatomy is helpful.
br/Strong customer service and computer experience/p/span
Surgery Scheduling Specialist | Operating Room
Front Desk Coordinator Job In Rapid City, SD
Current Employees:
If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.
Primary Location
Rapid City, SD USA
Department
RCH Surgical Services
Scheduled Weekly Hours
0
Starting Pay Rate Range
$16.40 - $20.50
(Determined by the knowledge, skills, and experience of the applicant.)
Job Summary
Provides positive and professional environment for the patient. Serves as the primary appointment scheduler to ensure effective customer service according to Monument Health standards. Assist the nursing staff in providing efficient, effective and safe patient care specific to diagnosis and age of patient served, utilizing communication, and clerical skills. The care is provided under the direction of the nurse in accordance with accepted hospital standards, policies, unit specific competencies and the South Dakota Nurse Practice Act.
Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:
*Supportive work culture
*Medical, Vision and Dental Coverage
*Retirement Plans, Health Savings Account, and Flexible Spending Account
*Instant pay is available for qualifying positions
*Paid Time Off Accrual Bank
*Opportunities for growth and advancement
*Tuition assistance/reimbursement
*Excellent pay differentials on qualifying positions (extra pay for working evening, nights or weekends)
*Flexible scheduling
Job Description
Essential Functions:
Recognizes emergency situations, assists with notification and direction of personnel, and initiates appropriate responses.
Communicates the need for preauthorization for exams prior to completion of exam scheduling.
Communicates with clients to ensure exam times are acceptable, requirements for exams are understood, and checks for resource conflicts.
Documents changes in scheduled exams and patient demographics in the appropriate systems.
Ensures all orders placed in the system meet the time frame requested by the provider ordering the exam.
Acts as a resource for scheduling issues and new employees.
Arranges the schedule if cases cancel or add-ons occur so that the rooms will be well utilized.
Completes all assigned clerical activities.
Contributes to patient care; i.e. specimens to lab, blood to unit, cleaning carts and placing clean linens, clean OR's) in accordance with unit guidelines.
Contributes to the permanent document of patient data.
Able to prioritize physician's orders and initiate appropriate action in a timely manner.
Accurately transcribes physician's orders.
Acts as a receptionist and participates in admission, discharge, and transfer of patients.
Uses excellent customer service skills with all communications with all customers; i.e. all members of the perioperative team, providers, patient/family, all MH caregivers.
Utilizes sound judgment in the reporting of data and in the provision of patient care.
All other duties as assigned.
Additional Requirements
Required:
Education - High School Diploma/GED Equivalent
Preferred:
Experience - 1+ years of Healthcare Experience
Physical Requirements:
Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
Job Category
Revenue Cycle
Job Family
Registration and Scheduling
Shift
Employee Type
PRN
10 Monument Health Rapid City Hospital, Inc.
Make a difference.
Every day.
Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Dental Front Office Coordinator
Front Desk Coordinator Job In Sioux Falls, SD
Job Description
Are you looking for a dental office position where your customer service skills are highlighted and appreciated? Do you want to be in a position where you work as a team to facilitate excellent patient experiences? At Dental Wellness we are committed to providing quality care and great experiences to our patients from first phone contact to completion of their visit and rescheduling of their next appointment. If you are an organized person with great communication skills and customer service you may be the right person for the position
Duties of the position:
• Telephone first impressions and management of phone calls
• Managing patient scheduling and last minute schedule changes
• Greeting patients and facilitating patient registration, check-in and walk-out
• Proficiently discussing financial questions and collecting payment on day of service
• Running end of day reports and reconciliation...discussing with dentist
• Dental Insurance management including benefits verification, submission of claims, and follow up communications as needed to successfully process claims
• Maintaining cleanliness of entry, waiting room, and front office/common areas
• Assisting team members with charting, room turnover, and patient flow in office
• Managing practice communication via phone, email, text, and mail
Qualifications:
• Must be great with patient interaction and customer service. Customer service is the #1 aspect of this position
• Excellent communication and listening skills
• Ability to multi-task and be proficient in administrative tasks
• 2+ years of dental office experience preferred, but willing to train the right person
• Eaglesoft experience is a plus
• Proficiency in handling money
• Ability to work well in a team, but also be self-reliant
To a qualified applicant we offer:
Competitive hourly pay rate commensurate with experience
4.5-5 day work week
401K
Health insurance
Additional CE and uniform allowance
Licensure and CPR certification expense
Opportunity for advancement
#hc134587
Front Desk Agent
Front Desk Coordinator Job In Interior, SD
Blue Water Hospitality is a growing organization that is always looking for enthusiastic team members to join its journey! Since its establishment in 2002, Blue Water has rapidly become a leader in the hospitality industry. We invest, develop, and manage RV resorts, campgrounds, hotels, and attractions. We have a range of accommodations, from cozy campsites to water parks to lavish hotel suites, and we pride ourselves on creating exceptional guest experiences.
If you share our passion for providing memorable guest experiences, we invite you to “Dive into Blue Water” and join our growing team!
INTRODUCTION TO ROLE The Front Desk Agent is the shining light that sets our guests' experience on the right foot from the moment they arrive. These exceptional guest service providers assist guests through the reservation and check-in process, providing exceptional service, a friendly demeanor, and an attitude of helpfulness throughout the process. These spotlight individuals provide support and assistance to our guests throughout their stay. Going the extra mile for a smile is the norm in this role!
Benefits eligibility:
Seasonal roles are not eligible for health benefits. Eligible for sick time and holiday pay.
WHO WE ARE LOOKING FOR
Must be enthusiastic, upbeat, and energetic
Strong attention to detail
Ability to work a diverse schedule, including weekends, holidays, and evening hours.
WHAT YOU WILL WORK ON Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Efficiently and professionally operate all front desk and guest service station features, including taking reservations, checking guests in and out from their stay, handling site charges or rental fees with guests, and appropriately addressing issues or concerns.
Use the Blue Water Way to provide impactful guest interaction, from phone handling to face-to-face guest interactions.
Support the concierge department through helpfulness and supportive guest relations, including directing guests, answering questions, or assisting in planning to support their stay at the property.
Follow the daily procedure for opening and closing the guest service center, including ensuring a clean and orderly guest service center and environment.
Follow proper cash handling procedures, including collecting monies, room/site charging, logging the money into the computer program, obtaining and distributing a receipt with the guest's signature, writing information on the daily room charge ledger, and handing the ledger to the Front Desk and dropping cash at the close of shift.
Ensure the property is clean and orderly and guests are always ready.
Performs other duties as assigned
Provides regular and reliable attendance
WHO YOU WILL WORK WITH The Front Desk Agent will report to the Assistant General Manager (AGM) or designee. WHAT YOU BRING
High School Diploma or pursuit of a high school diploma, GED Equivalent
1-3 years of the front desk, reservations, or customer service-oriented role
Must work well under pressure and in high-stress situations
Must be able to effectively use computers and technologies, including answering the phones, using computers, copiers, fax machines, as well as credit card or cash machines
Excellent communication skills
PHYSICAL REQUIREMENTS The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk and listen. This position requires standing for long periods.
The hospitality environment is fast-paced, and at times, you may be required to cover or assist with tasks/job functions outside of the job you were hired for. We require each of our team members to have an All-Hands-On-Deck mindset. This means you may be tasked with other functions and are expected to complete those tasks with the same level of enthusiasm and dedication as you would with your normal job duties.
Blue Water is raising the standard of excellence and innovation in real estate development and hospitality with every entity brought on board.
Blue Water Development Corporation is committed to the principles of equal employment opportunity and to making employment decisions based on merit. We are also committed to complying with all Federal, State, and local laws providing for equal employment opportunities and all laws related to terms and conditions of employment.
Medical Referral Clerk
Front Desk Coordinator Job In Box Elder, SD
PQC is seeking a dedicated and experienced Referral Clerk to work onsite at Ellsworth AFB.
Background: The Air Force Medical Service provides medical services for more than 2.63 million active-duty Service Members, Veterans and eligible beneficiaries. When specialty care is referred, the Referral Management Center is responsible for assisting the member, coordinating the referral with the specialty office, tracking the referral to closure, and returning all results of treatment to the patient's medical record. The successful candidate for this position will assist members and medical professionals throughout the referral process.
At PQC, our employees are our best asset. We pride ourselves on growth and exceeding expectations, not only for our customers but also for our employees. We believe that having the best of the best on staff translates into having the best of the best in customer results. PQC was awarded 2018 8(a) Graduate of the year by the Small Business Administration.
Duty hours will be Monday- Friday, 7:30 am to 4:30 pm.
Hourly Rate: $17.20 + $4.93 benefits
Members of our team Enjoy:
Working with a highly engaged staff
Competitive compensation
Comprehensive benefits
Medical
Dental
Vision
Life
Short Term Disability
Long Term Disability
Paid Time Off
Paid Holidays
Paid Weather Days
Reimbursement for certifications
Duties:
Provide outstanding customer service in greeting patients/visitors at a front desk
Answer and direct telephone calls to appropriate section for assistance, handle independently or take messages, as required
Determine patient eligibility for services and schedules medical appointments for referred care
Obtain updates and files medical records using electronic medical records systems
Request medical records and ensures arrival of medical records prior to appointment
Obtain documentation as requested by healthcare providers (test results, or documentation not yet filed in records)
Qualifications:
High school diploma or (GED) equivalency.
General office administrative and clerical skills to perform receptionist duties and answer telephones.
Knowledge of word processing, and Microsoft applications (including Windows, Word, Excel, Outlook).
Preferred two years of healthcare administrative experience in either an inpatient or outpatient care setting within the last three years.
General medical ethics, telephone etiquette, professional written/ verbal/ electronic communication, and customer service skills.
Front Desk Receptionist
Front Desk Coordinator Job In Yankton, SD
Job Description
Here at First Chiropractic Center our vision and mission are to enhance lives through enhanced experiences for our patients, staff and doctors. Our core values of caring, family and service assure that our patients come first and are provided with quality care.
Pay Range: $17-$19/hour
Benefits Include: Health insurance, 401k with match, PTO, Accidental Insurance Policy, uniforms provided, complimentary chiropractic care for you and your family, discount on all supplies/supplements offered in the office.
Hours: 7:30am-5:30pm Monday - Friday, 7:30-11:30 Saturday rotation. You will be scheduled with a half day off during each week.
Skills/Requirements/Qualifications/Duties: Must be friendly, organized, dependable, and able to multi-task and manage patient flow. Will be required to greet patients, collect patient demographic and insurance information along with scheduling and patient check-out procedures. Experience with insurance verifications and prior authorizations is desired but not required. Personal and career development education also provided. All certification courses are paid for by the employer.
#hc185237
Dental (Orthodontic) Office Front Desk Receptionist
Front Desk Coordinator Job In Sioux Falls, SD
We are looking for a career minded individual to join our team as an Orthodontic Office Front Desk Receptionist. This is a full time position with 7:30AM to 5:10PM days four days a week. The position will involve being a front desk receptionist with an emphasis on scheduling appointments for patients. The front desk receptionsit responsibilities will include answering phones, scheduling appointments, greating patients, and starting contracts.
We are a busy and progressive orthodontic practice in Sioux Falls that has grown to the point of needing an additional Front Desk Receptionist. We have an excellent team currently in place that needs to grow to meet our growing patient demand. We offer a friendly, caring, and fun work atmosphere with benefits (healthcare, 401k, paid time off, Holiday pay, fun work outings, and an orthodontic benefit for immediate family members).
If you feel you would be a positive addition to our team, please submit your resume online or email it to *************************************. You may also check us out online at ************************************** or visit our Facebook page at ***********************************************
An ideal Candidate:
-Articulate, detailed, and service-oriented
-Demonstrate excellent communication skills
-The ability to multi-task, take initiative, and anticipate needs
-Able to work with our team and our patients, with humor, enthusiasm, and professionalism
Front Desk Receptionist
Front Desk Coordinator Job In Sioux Falls, SD
Dakota Vision Center is looking for a full-time Front Desk Receptionist.
Welcoming patients in person
Managing online phone and in-person appointment requests
Verifying insurance benefits
Collaborating with other teammates
The position allows one to thrive in an upbeat team based setting with direct impact on the overall patient experience! Opportunities to interact with both patients and other teammates are endless resulting in great employee satisfaction!
Experience in a health care setting or as a receptionist in a professional setting is preferred but not required.
Along with competitive wages we offer:
Daytime working hours with no nights or weekends
401K
Health insurance
Paid time off
Enjoyable team atmosphere