Front Desk Medical Receptionist
Front Desk Coordinator Job 23 miles from State College
This position is eligible for Mid Atlantic Retina's $1,000 Hiring Incentive! The hired candidate will receive $500 after successful completion of 90 days of employment and $500 after successful completion of 1 year of employment! Available to new hires only- not available to agency hires, internal transfers, or re-hires.
Schedule
Monday through Friday 40-hour work week with overtime, working hours range between 7 am and 5 pm.
Job Type: Full Time
Qualifications
High school diploma or GED
1 year front desk experience in a medical office or equivalent (desired)
Knowledge of ICD-10, CPT, Microsoft Office Suite
Nextgen knowledge preferred but not required
Full Job Description
Mid Atlantic Retina is one of the largest retina practices in the area, offering bonuses and growth opportunities for employees to not just work a job, but build a career. As a Front Desk employee, you will check patients in and out, copy patient insurance cards and ensure referrals are presented. You will complete information in the EMR system, enter and verify insurance, schedule patients and assist with other office related tasks.
Benefits
401(k) & Profit Sharing
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short & Long Term Disability
Paid Time Off
Bonuses
Physical & Cognitive Demands
The employee is regularly required to talk, communicate verbally in front of groups, one to one and over the telephone and in email.
Lift or move objects weighing over 20 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working environment in exam rooms is often in moderate light.
Using hands to operate equipment, show manual or finger dexterity, handle things with precision or speed, use muscular coordination and physical stamina. Ability to raise dominant arm above shoulder height to assist patients with credit card payments, stylus and insurance cards at check in / check out.
Works with data and numbers, calculating and manipulating numbers, processing data on a computer, attending to details, classifying and recording, storing and retrieving information.
Using words to communicate ideas, reading with comprehension, writing reports or other documentation, teaching or training patients.
Job Posted by ApplicantPro
Patient Service Representative
Front Desk Coordinator Job In State College, PA
Patient Service Representative (PSR)
Competitive fee for service
Flexibility - work around your schedule
Lifesaving medical technology
The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives.
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest .
LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Contact caregivers and family to schedule services
Willingness to accept assignments which could include daytime, evenings, and/or weekends.
Travel to patient's homes and health care facilities to provide services
Train the patient and other caregivers of patient (if applicable) in the use of LifeVest
Program LifeVest according to the prescribing physician's orders
Measure the patient and determine correct garment size
Review with patient, and have patient sign, all necessary paperwork applicable to the service.
Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment
Manage device and garment inventory
Disclose family relationship with any potential referral source
Qualifications:
Have 1 year patient care experience
Patient experience must be in a paid professional environment (not family caregiver)
Patient experience must be documented on resume
Completion of background check
Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
Disclosure of personal NPI number (if applicable)
Valid driver's license and car insurance and/or valid state ID
Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order
Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
Patient Care Coordinator I
Front Desk Coordinator Job 29 miles from State College
Job Details Mill Hall PA - Mill Hall, PA Casual Part TimeDescription
The Patient Care Coordinator I serve as an initial point of contact in a clinic setting by performing check-in/check-out functions and booking patient appointments. Prepares and maintains equipment and physical environment for daily activities. Will assist with patient care. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization.
KEY RESPONSIBILITIES:
Greet patients and visitors in a courteous and friendly manner.
Oversee the cleanliness and inventory of the clinic.
Maintains safety and sanitary requirements.
Assist with set-up of treatment rooms, supervision, and safety of the clinic.
Answer the phones and relay messages.
Schedule and remind patients for services to assure their treatment goals are met.
Perform insurance verification.
Meet with patients on their first visit to assure all necessary paperwork is completed.
Collect patient's co-payment, co-insurance, and deductible each office visit.
Process credit card payments
Ensure that the procedure codes are accurately entered into the EMR.
Maintain patient confidentiality in accordance with the PHOENIX company guidelines.
Conduct end-of-day procedures as outlined in company procedure manual.
Perform other office support work as needed.
Maintains safe, secure, and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations.
Other duties as assigned.
Qualifications
Education / Training:
High School Diploma or GED required; Associates Degree or college level business courses preferred.
0-2 years of previous experience in a medical office, customer service, or other related business.
Current CPR Certificate
Specialized Knowledge/Skills:
Ability to communicate effectively and professionally with a wide variety of people.
Strong organizational skills with attention to detail and accuracy.
Be able to follow directions.
Proficient with Microsoft word, strong data entry skills with EMR systems
Ability to handle multiple tasks in a very busy environment.
Physical Requirements:
Consistent and regular use of phone required.
Must be able to keep numbers in correct order on a very consistent and regular basis.
Regular and consistent use of keyboard and mouse.
May be required to stoop, kneel, crouch o lift.
Must be able to occasionally lift up to 50 pounds.
Consistent sitting for many hours at one time. Majority of day (50%+) is spent sitting at a desk.
Additional challenges may arise, at which time Phoenix may revise this job description.
***Phoenix Physical Therapy is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
Receptionist/Clerk - Custody
Front Desk Coordinator Job 38 miles from State College
Blair County seeks a Receptionist/Clerk for the Custody office. Our hire will monitor the reception area, receive and direct telephone inquiries, maintain internal files, and register and track participants in the Child First Education Program. Additional duties involve clerical and computer work that deals with the court system, legal professionals, and the public doing business with the court system.
Requirements
Qualified applicants will possess a high school diploma or GED, effective interpersonal relations and communications skills, ability to maintain confidentiality, ability to regularly handle multiple priorities simultaneously, computer literacy, and data entry skills.
Benefits
Competitive benefits package starts first of the month following 30 calendar days and includes 90% employer-paid PPO healthcare with vision and three-tier prescription components, pension plan, defined contribution plan, short-term disability, term life insurance, a menu of voluntary benefits that includes dental, 14 annual paid holidays and other time-off provisions. Starting wage is $10.50/hour x 35-hour workweek. EQUAL OPPORTUNITY EMPLOYER
Front Desk Coordinator - Huntingdon Valley, PA
Front Desk Coordinator Job 23 miles from State College
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Full and part-time available
Pay Range $17-$19/hr Depending on Experience + Bonus
Opportunity for growth!
What we are looking for in YOU and YOUR skillset!
* Driven to climb the company ladder!
* Possess a winning attitude!
* Have a high school diploma or equivalent (GED).
* Complete transactions using point of sale software and ensure all patient accounts are current and accurate
* Have strong phone and computer skills.
* Have at least one year of previous Sales Experience.
* Participate in marketing/sales opportunities to help attract new patients into our clinics
* Be able to prioritize and perform multiple tasks.
* Educate Patients on wellness offerings and services
* Share personal Chiropractic experience and stories
* Work cohesively with others in a fun and fast-paced environment.
* Have a strong customer service orientation and be able to communicate effectively with members and patients.
* Manage the flow of patients through the clinic in an organized manner
Must live within 15 minutes of the clinic
Essential Responsibilities
* Providing excellent services to members and patients.
* The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
* Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
* Answering phone calls.
* Re-engaging inactive members.
* Staying updated on membership options, packages and promotions.
* Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
* Maintain the cleanliness of the clinic and organization of workspace
* Confident in presenting and selling memberships and visit packages
* Keeping management apprised of member concerns and following manager's policies, procedures and direction.
* Willingness to learn and grow
* Accepting constructive criticism in a positive manner and using it as a learning tool.
* Office management or marketing experience a plus!
* Able to stand and/or sit for long periods of time
* Able to lift up to 50 pounds
* Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
PBX Phone Receptionist-$17-19/hour
Front Desk Coordinator Job In State College, PA
/strong/p pThe PBX Phone Operator/Receptionist serves as the first point of contact for guests and callers of The Nittany Lion Inn, managing all incoming calls with professionalism and courtesy. This role is essential in delivering outstanding guest service by efficiently handling hotel switchboard operations, coordinating guest requests, and assisting with administrative and front office duties as needed./p
pstrong Essential Duties and Responsibilities:/strong/p
pstrong Guest Service amp; Communication/strong/p
ul
li
pAnswer all incoming internal and external calls promptly and professionally, following the hotel's telephone etiquette standards./p
/li
li
pDirect calls appropriately to departments or team members./p
/li
li
pHandle guest inquiries, requests, and concerns with a courteous and helpful approach, escalating as needed./p
/li
li
pProvide general information about the hotel, local attractions, and dining recommendations./p
/li
li
pAssist in wake-up calls, messaging, and emergency communication procedures./p
/li
li
pMaintain confidentiality and privacy standards at all times./p
/li
/ul
pstrong Operational Support/strong/p
ul
li
pMonitor and maintain accurate logs of calls, guest requests, and incident reports./p
/li
li
pUtilize the property management system (PMS) to look up reservations, verify guest information, or note special requests./p
/li
li
pSupport front desk team with administrative tasks such as filing, preparing reports, and maintaining guest service logs./p
/li
li
pCommunicate service requests or maintenance needs to appropriate departments and follow up to ensure timely resolution./p
/li
/ul
pstrong Teamwork amp; Professionalism/strong/p
ul
li
pWork collaboratively with front office, housekeeping, engineering, and management teams to ensure smooth communication across departments./p
/li
li
pMaintain a clean, organized, and professional work environment at the PBX/reception area./p
/li
li
pExhibit a warm and welcoming demeanor, acting as a brand ambassador for The Nittany Lion Inn and Scholar Hotels./p
/li
/ul
pstrong Qualifications:/strong/p
ul
li
pHigh school diploma or equivalent required; some college or hospitality training preferred./p
/li
li
pPrevious experience in a hotel or customer service-related position highly preferred./p
/li
li
pExcellent verbal communication and active listening skills./p
/li
li
pProficient with multi-line phone systems, Microsoft Office, and hotel PMS systems (e.g., Opera, Maestro, etc.)/p
/li
li
pAbility to multitask in a calm and efficient manner during high call volume or emergency situations./p
/li
li
pStrong interpersonal skills and a commitment to guest service excellence./p
/li
/ul
pstrong Physical Requirements:/strong/p
ul
li
pAbility to sit or stand for extended periods./p
/li
li
pManual dexterity to operate phone systems, computers, and office equipment./p
/li
li
pMay occasionally need to lift or move items up to 25 pounds./p
/li
/ul
/td
Patient Care Coordinator
Front Desk Coordinator Job 10 miles from State College
Drayer Physical Therapy , a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in State College, PA Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
* A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
* Our Patient Care Coordinators have excellent customer service skills.
* Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
* Greets everyone who enters the clinic in a friendly and welcoming manner.
* Schedules new referrals received by fax or by telephone from patients, physician offices.
* Verifies insurance coverage for patients.
* Collects patient payments.
* Maintains an orderly and organized front office workspace.
* Other duties as assigned.
Fulltime positions include:
* Annual paid Charity Day to give back to a cause meaningful to you
* Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
* 3-week Paid Time Off plus paid holidays
* 401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
* Core responsibilities
* Collect all money due at the time of service
* Convert referrals into evaluations
* Schedule patient visits
* Customer Service
* Create an inviting clinic atmosphere.
* Make all welcome calls
* Monitor and influence arrival rate through creation of a great customer experience
* Practice Management
* Manage schedule efficiently
* Manage document routing
* Manage personal overtime
* Manage non-clinical documentation
* Manage deposits
* Manage caseload, D/C candidate, progress note, and insurance reporting
* Monitor clinic inventory
* Training
* o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
* Complete quarterly compliance training.
Qualifications:
* High School Diploma or equivalent
* Communication skills - must be able to relate well to Business Office and Field leadership
* Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
* As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
* This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
* This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
* This position is subject to sedentary work.
* Constantly sits, with ability to interchange with standing as needed.
* Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
* Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
* Constantly uses repetitive motions to type.
* Must be able to constantly view computer screen (near acuity) and read items on screen.
* Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
* Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
* Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
Front Desk Russian-speaking Representative (2211-1)
Front Desk Coordinator Job 23 miles from State College
Looking for a person for a front desk position in a fast-paced environment. Previous experience working with customers is preferred. Must speak English and Russian and be authorized to work in the U.S. Must be detail oriented and energetic, self-starter and be able to clearly communicate information to our customers. Knowledge of excel, word, outlook, and QuickBooks a plus. High school diploma or higher.
Part-time schedule 20-30 hours per week between the hours of Monday - Friday, 10:30 am - 6:30 pm. $14-18 per hour. Retirement plan/dental insurance. Please email your resume, desired start date, and expected compensation requirement. Compensation: $14.00 - $18.00 per hour
About American Language Center
Our Center is located in Huntingdon Valley, Pennsylvania, just outside of Philadelphia, with proximity to New York City, Washington DC, the Pocono Mountains and the New Jersey shore. Philadelphia was the capital of the United States from 1790-1800. The Declaration of Independence and the Constitution were written here. Philadelphia is also the fifth largest city in the U.S. and second largest city on the east coast.
Our center is within walking distance from SEPTA bus stops and the Philmont train station on the West Trenton Line. American LC offers an English as a Second Language program that has been designed to help students to achieve their goals. Our school offers a quality learning experience for students with personalized attention. American LC instructors use teaching methods that encourage students to use English for real life situations outside of the classroom. Our ESL program is taught by professionals who are experienced in teaching English to non-native speakers of English.
Our students come from different cultures and backgrounds. Our students range from college-age students starting from scratch to working adults who need help improving their language proficiency. American LC is committed to providing an educational environment that recognizes cultural and national diversity and to developing and maintaining programs, services, and practices that promote respect for people of all backgrounds. In terms of programming, our center offers an Intensive English Training program as well as preparation for the TOEFL exam. Our program encourages development of English speaking, listening, reading comprehension and writing skills. Courses also focus on vocabulary expansion and improved pronunciation, which will help students become proficient in the English language and feel comfortable in everyday conversations at school, work and in social environments.
Our Mission
American Language Center serves students' English needs with a holistic curriculum. Our goal is to increase the proficiency of students from all levels and abilities by refining their speaking, writing, reading, and listening skills. American LC provides a comprehensive and intensive education program that assists students in achieving their professional, personal and educational objectives.
Who We Are
American Language Center offers select courses that prepare students for a higher learning environment and exposes students to American culture. American LC fosters a diverse and family-like atmosphere that provides students with a supportive community that helps them feel accepted and at home in the United States. With a dedicated and creative staff of primarily native English speakers, we pride ourselves on being our students' gateway to American culture.
Patient Service Representative I
Front Desk Coordinator Job 23 miles from State College
Full-time Description
MidLantic Urology was founded on the desire to advance urology health care for our patients. Our merger of the top urology groups in Philadelphia not only gives us the most recognizable and skilled urologists but also empowers us with the resources to continue to innovate with the most advanced treatments backed by clinical research.
Our approach comes directly from the private practice model. We believe in highly personalized and compassionate care. Our specialists are by our patient's side throughout their entire care journey. With 47 state-of-the art locations located throughout the region, we strive to provide the most convenient access to all our patients.
The MidLantic Urology team thrives on pushing the envelope of what's possible in urological medicine. Our advancement of urology health through clinical research makes us a stronger practice. We're passionate about raising the bar for urological care in service of our patients. And we're just getting started.
Work Location: 1800 Byberry Road, Suite 1204 Huntingdon Valley, PA 19006
We offer competitive pay as well as PTO, Holiday pay, and a comprehensive benefits package!
Benefits:
Health insurance
Dental insurance
Vision insurance
Life Insurance
Pet Insurance
Health savings account
Paid sick time
Paid time off
Paid holidays
Profit sharing
Retirement plan
GENERAL SUMMARY
The Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will coordinate clerical tasks such as answering the phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative I must ensure that all procedures, from identifying correct patient files to verifying insurance information, are closely followed to create a seamless patient experience between clerical and clinical staff.
ESSENTIAL JOB FUNCTION/COMPETENCIES
Responsibilities include but are not limited to:
Welcomes and greets all patients and visitors, in person or over the phone.
Is responsible for keeping the front desk area clean and organized.
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards).
Collects outstanding patient balances.
Obtains referrals and authorizations when required.
Scans incoming faxes, consents, reports, and all other patient information into patient chart.
Generates batch transmittal reports for each day.
Facilitates the patient flow by notifying the provider or other medical staff of the patients' arrival, being aware of delays, and communicating with patients and clinical staff.
Schedules follow up services and office visits for patients.
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.
Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
Ensures proper hand off of responsibilities once their task is completed.
Meets established attendance criteria and starts work promptly. Punctual and dependent for assigned/confirmed shifts.
Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
Consistently demonstrates good use of time and resources.
Ensuring that all medical records are accurate and complete.
Performs other position related duties as assigned.
CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS
N/A
KNOWLEDGE | SKILLS | ABILITIES
Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs.
Ability to answer multiple incoming telephone calls.
Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations.
Customer-oriented with ability to remain calm in difficult situations.
Ability to work independently and manage multiple deadlines.
Ability to comprehend established office routines and policies.
Ability to keep financial records and perform mathematical tasks.
Knowledge of Medical Terminology.
Excellent verbal and written communication skills.
Proficient interpersonal relations skills.
Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.).
Ability to navigate online health insurance portals to verify benefits.
Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
Complies with HR confidentiality standards.
Requirements
EDUCATION REQUIREMENTS
High School Diploma or equivalent required.
Some college work preferred.
EXPERIENCE REQUIREMENTS
Minimum of 1-3 years' customer service experience required. Experience in a medical office; specifically, urology, preferred.
Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred.
REQUIRED TRAVEL
N/A
PHYSICAL DEMANDS
Carrying Weight
Frequency
1-25 lbs.
Frequent from 34% to 66%
26-50 lbs.
Occasionally from 2% to 33%
Pushing/Pulling
Frequency
1-25 lbs.
Seldom, up to 2%
100 + lbs.
Seldom, up to 2%
Lifting - Height, Weight
Frequency
Floor to Chest, 1 -25 lbs.
Occasional: from 2% to 33%
Floor to Chest, 26-50 lbs.
Seldom: up to 2%
Floor to Waist, 1-25 lbs.
Occasional: from 2% to 33%
Floor to Waist, 26-50 lbs.
Seldom: up to 2%
Clinical Receptionist
Front Desk Coordinator Job 48 miles from State College
The Clinical Receptionist coordinates patient and provider schedules as well as bookkeeping, file management and office organization. This professional has a well-developed understanding of the revenue cycle and can multi-task efficiently in a fast-paced environment while creating a welcoming environment for patients by exemplifying a patient-centered service demeanor.
Front Office Assistant - Highland Park, Carrick, Bellevue, and Carrick, PA
Front Desk Coordinator Job 19 miles from State College
Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.
Day in the Life of a Front Office Assistant
Responsible for providing excellent customer service checking in patients, receiving payments, and assisting in daily operations.
Maintain friendly, professional attitude towards patients, offer a “white glove” experience.
Provide an exceptional experience by guiding new patients through their intake process.
Collect urine and saliva samples for patient drug screens as needed
Maintains daily financial records and reports
Coordinates with medical and clinical staff to coordinate intakes
Provides clerical and logistical support
Oversees patient accounts and financial responsibilities
Education and Experience requirements
:
At minimum, High School Diploma or GED required.
Customer Service experience in a fast paced environment preferred.
Experience in healthcare, addiction medicine, office administration preferred.
Lived Addiction experience is a plus.
Hours, Schedule, and Travel (if applicable)
It is expected that Front Office Assistants have flexibility to support on weekends and between the hours of 6:30 AM and 9:00PM. Expected hours for this role are 37-40 hours per week.
Position requires local travel between Highland Park, Carrick, Bellevue and Cranberry PA.
Position Benefits
Have a daily impact on many lives.
Excellent training if you are new to this field.
Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate.
Community events that promotes belonging and education. Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events.
Opportunity to save lives everyday!
Benefits Package
Medical, Dental, and Vision Insurance
PTO
Variety of 401K options including a match program with no vesture period
Annual Continuing Education Allowance (in related field)
Life Insurance
Short/Long Term Disability
Paid maternity/paternity leave
Mental Health day
Calm
subscription for all employees
Receptionist
Front Desk Coordinator Job 41 miles from State College
Part-time. Computer proficiency. Experience with Microsoft Office applications (Microsoft, Excel, PowerPoint, Mail merge, etc) familiar with various office equipment and must have excellent customer service skills. Shifts vary, days vary, must be able to work weekends. PTO eligible.
Join our mission
to honor Christ through faithful service to seniors and one another.
Welcome to Homewood Living Martinsburg
where making a positive impact is our daily goal. We're not just a team; we're a family dedicated to securing a bright future for our community. Homewood Living Martinsburg is nestled amidst the picturesque beauty of Pennsylvania where we've grown to offer a range of senior living options.
In our dynamic, forward-thinking environment, compassion and care shine brightly. We celebrate innovation and cherish creativity. What we love most? Our team's unwavering commitment to improving the quality of life of our residents. We nurture professional growth, empowering our employees to be changemakers each and every day!
What's in it for you?
As a valued member of our team, you'll enjoy these exceptional benefits & perks:
* Paid time off, with an opportunity to cash out each year
* Assistance for new LPNs/RNs - we pay up to 50% of your student loans
* Shift and weekend differentials
But that's not all! Our comprehensive benefits package also includes:
* Referral bonus of up to $600
* Tuition reimbursement
* Health, dental, vision, and life insurance options
* Retirement contributions
* Professional licensure reimbursement
Want to know more? Visit Homewood Benefits for all the details.
Job Summary:
A very visible and public relation position in handling all telephone calls and acts as an information center for all residents, co-workers, and guests.
Essential Functions:
* Treats all information about residents, their condition, and family as well as personnel matters as confidential information.
* Complies with established Corporate and Departmental policies and procedures, and maintains established standards and practices.
* Receives callers, determines nature of business and directs callers to the appropriate destination.
* Provides information or directs inquiries to the appropriate person in a professional and polite manner. Handles requests for information in a positive/professional manner.
* Separates and sorts mail.
* Responsible for issuing receipts for payments and contributions which are received at the front desk and preparing a daily reconciliation sheet.
* Types memos, correspondences, reports and other documents as requested by department heads.
* Keeps inventory of office supplies.
* Enters information on the computer concisely, accurately and completely as directed by the supervisor.
* Performs other functions as directed by the supervisor.
Qualifications:
* Requires tact, finesse, and a gracious spirit in meeting the requests and/or complaints in a manner reflective of Homewood's philosophy.
* Keyboard speed of 40 wpm; ability to use computer and word processing software; knowledge of office style manual.
* Ability to read, write and understand English well.
* Has compassion, understanding and empathy for older persons.
* Ability to understand and follow oral and written instructions.
* Ability to communicate to residents at a level they can understand.
* Basic math skills.
* Ability to respond in a cheerful, pleasant, and professional manner to the public, and enjoys working with the public
* Ability to adjust priorities from one demand to another.
Physical Requirements:
Working conditions are normal for an office environment. Work requires extensive work using a computer. This position has physical and mental aspects of sedentary work in which lifting requirements are minimal. Occasionally required to walk; use hands to finger, handle, or operate computers, objects, tools, or controls; and reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Patient Service Representative
Front Desk Coordinator Job In State College, PA
Job Description
Patient Service Representative (PSR)
Competitive fee for service
Flexibility – work around your schedule
Lifesaving medical technology
The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD) and associated technologies.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest® has been worn by hundreds of thousands of patients and saved thousands of lives.
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest®, is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest ®.
LifeVest® is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest® patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time – before/after work, and on days off.
Responsibilities:
Contact caregivers and family to schedule services
Willingness to accept assignments which could include daytime, evenings, and/or weekends.
Travel to patient’s homes and health care facilities to provide services
Train the patient and other caregivers of patient (if applicable) in the use of LifeVest®
Program LifeVest® according to the prescribing physician’s orders
Measure the patient and determine correct garment size
Review with patient, and have patient sign, all necessary paperwork applicable to the service.
Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment
Manage device and garment inventory
Disclose family relationship with any potential referral source
Qualifications:
Have 1 year patient care experience
Patient experience must be in a paid professional environment (not family caregiver)
Patient experience must be documented on resume
Completion of background check
Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
Disclosure of personal NPI number (if applicable)
Valid driver’s license and car insurance and/or valid state ID
Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order
Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
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Front Desk Coordinator - Huntingdon Valley, PA
Front Desk Coordinator Job 23 miles from State College
Job DescriptionAre you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Full and part-time available
Pay Range $17-$19/hr Depending on Experience + Bonus
Opportunity for growth!
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
**Must live within 15 minutes of the clinic**
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation’s largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes’
2022 America's Best Small Companies list, number three on
Fortune’s
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur’s
“Franchise 500®” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
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Temp FT Surgical Coordinator
Front Desk Coordinator Job 23 miles from State College
This position is eligible for Mid Atlantic Retina's $1,000 Hiring Incentive! The hired candidate will receive $500 after successful completion of 90 days of employment and $500 after successful completion of 1 year of employment! Available to new hires only- not available to agency hires, internal transfers, or re-hires.
Job Type: Temporary Full Time
Sign On Bonus Eligible: Yes
Qualifications
* High school diploma or equivalent
* 2 years' experience in surgical scheduling
Job Description
The Surgical Coordinator is responsible for scheduling and coordinating all necessary information and required paperwork prior to and surrounding surgery.
Job Duties
* Scheduling all surgeries for assigned locations.
* Schedule any outside testing needed for patients
* Pre-certification of all surgeries.
* Keep all doctors up to date on start times and any issues within their schedule.
* Ability to speak with patients regarding insurance benefits, surgical co-pays and out of pocket financial responsibilities.
* Make certain all surgical paperwork completed and submitted to surgical facility.
* Make certain all cases are posted in PMS and EHR systems correctly.
* Assist staff with related surgery or insurance issues.
Benefits
* Medical, Dental & Vision Insurance
* Paid Sick Time & Vacation Time
* 401k
* Profit Sharing
* 7 Paid Company Holidays
Physical and Cognitive Demands
The physical and cognitive demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
* Ability to lift or move up to 15 pounds at times.
* Work with data by calculating and manipulating numbers, processing data on a computer, classify, record, store and retrieve information.
* While performing the duties of this job, the employee is regularly required to talk, communicate verbally one to one, in front of groups, over the telephone or with a headset and in email.
* This position requires listening to verbal communication using a telephone or with a headset and processing the information while entering the data into a computer system, processing auditory information and responding verbally back in an appropriate manner.
Front Desk Agent
Front Desk Coordinator Job In State College, PA
The Front Desk Agent is responsible for attending to the needs of guests and ensuring the highest possible level of guest satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Guest Service
Maintains
guest service
as the driving philosophy of the operation
Personally demonstrates a commitment to guest service in responding promptly to guests' needs
Committed to making every guest is satisfied
Meets or exceeds guest satisfaction measures
Ensures hotel standards and services contribute to the delivery of consistent guest service
Implements and practices guest service initiatives and performs to Hotel Standards
Front Desk Operations
Greet all guests (internal and external)
Process guest reservations, registration (check-in) and departures (check-outs)
Offer guest assistance at every opportunity
Respond to all guest requests efficiently
Ensure guest satisfaction by following through on requests and other needs
Provide information to guests about hotel policies, services and amenities
Provide information, directions and other assistance as necessary about the local area
Maintain accurate guest information in the hotel property management system including, but not limited to: basic guest information, billing/payment, guest charges, etc.
Handles collection efforts of all in-house balances and notifies management of potential liabilities
Monitors all cash, check, credit card and ledger accounts through shift reports and performs audit functions if assigned
Maintain daily logs and checklists
Effectively communicate all pertinent information to other employees within the department
Effectively communicate all pertinent information to other departments (Housekeeping, Security, Maintenance, etc) regarding room status/availability, guest requests, etc.
Assist in all areas of the operation including PBX/Switchboard, bellman or concierge services, and other areas as necessary
Assist guests with booking and modifying reservations as needed
Comply with all standards and regulations to encourage safe and efficient hotel operations
Maintain regular attendance in compliance with company policy
Maintain high standards of personal appearance and grooming in accordance with company policy
Approach all encounters with guests and employees in a friendly, service-oriented manner
Maintain and organize work area regularly and monitor lobby cleanliness
Other duties as required
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High School diploma or equivalent, plus relative experience in customer service
LANGUAGE AND MATHEMATICAL SKILLS
Ability to read and speak English and comprehend simple instructions, short correspondence, and memos
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees
Ability to effectively communicate with employees, guests and supervisors for optimum operation of the property
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratio, and percent and to draw and interpret bar graphs
CERTIFICATES, LICENSES, REGISTRATIONS
None required at this time.
PHYSICAL DEMANDS/ WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear
Frequently required to reach with hands and arms
Occasionally required to stoop, kneel, or crouch
Occasionally lift and/or move up to 50 pounds
Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus
Front Desk Russian-speaking Representative (2211-1)
Front Desk Coordinator Job 23 miles from State College
Job DescriptionLooking for a person for a front desk position in a fast-paced environment. Previous experience working with customers is preferred. Must speak English and Russian and be authorized to work in the U.S. Must be detail oriented and energetic, self-starter and be able to clearly communicate information to our customers. Knowledge of excel, word, outlook, and QuickBooks a plus. High school diploma or higher.
Part-time schedule 20-30 hours per week between the hours of Monday Friday, 10:30 am 6:30 pm. $14-18 per hour. Retirement plan/dental insurance. Please email your resume, desired start date, and expected compensation requirement.
Patient Service Representative I
Front Desk Coordinator Job 23 miles from State College
Job DescriptionDescription:
MidLantic Urology was founded on the desire to advance urology health care for our patients. Our merger of the top urology groups in Philadelphia not only gives us the most recognizable and skilled urologists but also empowers us with the resources to continue to innovate with the most advanced treatments backed by clinical research.
Our approach comes directly from the private practice model. We believe in highly personalized and compassionate care. Our specialists are by our patient’s side throughout their entire care journey. With 47 state-of-the art locations located throughout the region, we strive to provide the most convenient access to all our patients.
The MidLantic Urology team thrives on pushing the envelope of what’s possible in urological medicine. Our advancement of urology health through clinical research makes us a stronger practice. We’re passionate about raising the bar for urological care in service of our patients. And we’re just getting started.
Work Location: 1800 Byberry Road, Suite 1204 Huntingdon Valley, PA 19006
We offer competitive pay as well as PTO, Holiday pay, and a comprehensive benefits package!
Benefits:
Health insurance
Dental insurance
Vision insurance
Life Insurance
Pet Insurance
Health savings account
Paid sick time
Paid time off
Paid holidays
Profit sharing
Retirement plan
GENERAL SUMMARY
The Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will coordinate clerical tasks such as answering the phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative I must ensure that all procedures, from identifying correct patient files to verifying insurance information, are closely followed to create a seamless patient experience between clerical and clinical staff.
ESSENTIAL JOB FUNCTION/COMPETENCIES
Responsibilities include but are not limited to:
Welcomes and greets all patients and visitors, in person or over the phone.
Is responsible for keeping the front desk area clean and organized.
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards).
Collects outstanding patient balances.
Obtains referrals and authorizations when required.
Scans incoming faxes, consents, reports, and all other patient information into patient chart.
Generates batch transmittal reports for each day.
Facilitates the patient flow by notifying the provider or other medical staff of the patients’ arrival, being aware of delays, and communicating with patients and clinical staff.
Schedules follow up services and office visits for patients.
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.
Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
Ensures proper hand off of responsibilities once their task is completed.
Meets established attendance criteria and starts work promptly. Punctual and dependent for assigned/confirmed shifts.
Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
Consistently demonstrates good use of time and resources.
Ensuring that all medical records are accurate and complete.
Performs other position related duties as assigned.
CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS
N/A
KNOWLEDGE | SKILLS | ABILITIES
Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs.
Ability to answer multiple incoming telephone calls.
Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations.
Customer-oriented with ability to remain calm in difficult situations.
Ability to work independently and manage multiple deadlines.
Ability to comprehend established office routines and policies.
Ability to keep financial records and perform mathematical tasks.
Knowledge of Medical Terminology.
Excellent verbal and written communication skills.
Proficient interpersonal relations skills.
Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.).
Ability to navigate online health insurance portals to verify benefits.
Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
Complies with HR confidentiality standards.
Requirements:
EDUCATION REQUIREMENTS
High School Diploma or equivalent required.
Some college work preferred.
EXPERIENCE REQUIREMENTS
Minimum of 1-3 years’ customer service experience required. Experience in a medical office; specifically, urology, preferred.
Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred.
REQUIRED TRAVEL
N/A
PHYSICAL DEMANDS
Carrying Weight
Frequency
1-25 lbs.
Frequent from 34% to 66%
26-50 lbs.
Occasionally from 2% to 33%
Pushing/Pulling
Frequency
1-25 lbs.
Seldom, up to 2%
100 + lbs.
Seldom, up to 2%
Lifting - Height, Weight
Frequency
Floor to Chest, 1 -25 lbs.
Occasional: from 2% to 33%
Floor to Chest, 26-50 lbs.
Seldom: up to 2%
Floor to Waist, 1-25 lbs.
Occasional: from 2% to 33%
Floor to Waist, 26-50 lbs.
Seldom: up to 2%
Patient Care Coordinator
Front Desk Coordinator Job 20 miles from State College
Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Lewistown, PA Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
* A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
* Our Patient Care Coordinators have excellent customer service skills.
* Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
* Greets everyone who enters the clinic in a friendly and welcoming manner.
* Schedules new referrals received by fax or by telephone from patients, physician offices.
* Verifies insurance coverage for patients.
* Collects patient payments.
* Maintains an orderly and organized front office workspace.
* Other duties as assigned.
Fulltime positions include:
* Annual paid Charity Day to give back to a cause meaningful to you
* Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
* 3-week Paid Time Off plus paid holidays
* 401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
* Core responsibilities
* Collect all money due at the time of service
* Convert referrals into evaluations
* Schedule patient visits
* Customer Service
* Create an inviting clinic atmosphere.
* Make all welcome calls
* Monitor and influence arrival rate through creation of a great customer experience
* Practice Management
* Manage schedule efficiently
* Manage document routing
* Manage personal overtime
* Manage non-clinical documentation
* Manage deposits
* Manage caseload, D/C candidate, progress note, and insurance reporting
* Monitor clinic inventory
* Training
* o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
* Complete quarterly compliance training.
Qualifications:
* High School Diploma or equivalent
* Communication skills - must be able to relate well to Business Office and Field leadership
* Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
* As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
* This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
* This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
* This position is subject to sedentary work.
* Constantly sits, with ability to interchange with standing as needed.
* Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
* Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
* Constantly uses repetitive motions to type.
* Must be able to constantly view computer screen (near acuity) and read items on screen.
* Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
* Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
* Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
Clinical Receptionist
Front Desk Coordinator Job 48 miles from State College
We're looking for a friendly and organized Medical Receptionist to be the welcoming face of our healthcare team! This is your chance to support a dedicated group of professionals serving our rural community. Be part of something bigger - apply today!
____________________________________________________________________________
When you work with a community health center, you're joining a team that cares about you and makes a difference in the lives of those right here in our community. Our employees earn a living where their heart is, serving others and providing high quality, affordable healthcare - all while supporting their family, advancing their careers and receiving incredible benefits.
In our family-first organization, you'll never work nights, weekends or any major holidays. We may be close to home, but we're far from ordinary!