Patient Service Representative
Front Desk Coordinator Job 7 miles from Washington
Job Description
Patient Service Representative (PSR)
Competitive fee for service
Flexibility – work around your schedule
Lifesaving medical technology
The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD) and associated technologies.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest® has been worn by hundreds of thousands of patients and saved thousands of lives.
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest®, is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest ®.
LifeVest® is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest® patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time – before/after work, and on days off.
Responsibilities:
Contact caregivers and family to schedule services
Willingness to accept assignments which could include daytime, evenings, and/or weekends.
Travel to patient’s homes and health care facilities to provide services
Train the patient and other caregivers of patient (if applicable) in the use of LifeVest®
Program LifeVest® according to the prescribing physician’s orders
Measure the patient and determine correct garment size
Review with patient, and have patient sign, all necessary paperwork applicable to the service.
Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment
Manage device and garment inventory
Disclose family relationship with any potential referral source
Qualifications:
Have 1 year patient care experience
Patient experience must be in a paid professional environment (not family caregiver)
Patient experience must be documented on resume
Completion of background check
Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
Disclosure of personal NPI number (if applicable)
Valid driver’s license and car insurance and/or valid state ID
Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order
Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
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Practice Coordinator
Front Desk Coordinator Job 7 miles from Washington
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
* Belonging: We cultivate a space where everyone can show up as their authentic self.
* Empathy: We seek out diverse perspectives and listen to learn without judgment.
* Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
* One Team: We realize our full potential when we work together towards our shared purpose.
Job Summary:
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: $19.75 - 20.75/hour
Location: 5901 N. Prospect Rd. Suite 202, Peoria, IL 61614
Duties/Responsibilities:
Operational Excellence:
* Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
* Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
* General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
* Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
* Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
* Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner.
* Provide support to patients with requests via phone, email, and or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
* Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
* Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
* Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
* Collect all in-person and telehealth co-payments and account balances at the time of service.
* Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support:
* Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
* Coordinate with clinicians pertaining to any additional patient questions.
* Support clinician schedules by auditing for appointment accuracy.
* Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities:
* Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
* Ability to work independently and as a team member.
* Strong communication skills, both written and verbal.
* Proficient in using Computer Software Applications (Microsoft Office & EMRs)
* Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
* High School or equivalent required, associates/bachelor's degree preferred.
* 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Opening Receptionist
Front Desk Coordinator Job 7 miles from Washington
Looking for a responsible and reliable early morning opener 3-5 weekdays per week from 4.30am to 8.30/9am Mon to Fri.
Must be friendly and great at customer service. Requires a basic knowledge of computers. Willingness to learn systems and operation procedures.
Willing to complete various tasks including but not limited to greeting members, making smoothies, cleaning tasks, answering phones, helping members with account and other questions and more.
Entry level position. Minimum wage $13 per hour. No experience required but some experience is encouraged.
If interested please apply now. Position commences in April.
View all jobs at this company
Patient Access Specialist (Peoria General Surgery)
Front Desk Coordinator Job 7 miles from Washington
The Patient Access Specialist (PAS) is the heart of the building, and the entry point in providing the welcoming experience for all guests and their families when they call and as they arrive and lead the Springfield Clinic signature experience to all with a no-job-too-small attitude. The PAS also communicates with various ancillary departments and Care Teams to ensure smooth guest flow and high data integrity. Also responsible for the daily work schedule for a group of physicians/staff by answering the phones, obtaining records, verifying patient information, scheduling appointments, entering charges and collecting payments.
Improving efficiency and increasing customer experience will drive your success here at Springfield Clinic.
Job Relationships
Reports to the Operations Manager.
Principal Responsibilities
Answer incoming calls, identify the need of the caller, route call to appropriate area and take messages as required.
Assist guests with the check-in process, verify demographic and insurance information, and update as needed.
Proactively assists guests, members of the Care Team, and all team members providing information, direction and legendary hospitality.
Assist guests in enrolling in the FollowMyHealth (FMH) portal and educate them on how to use the portal.
Collect any patient payments and provide accurate receipt. Reconcile receipts with cash collected and complete required balancing forms in accordance with performance standards.
Refers guests with questions regarding financial liability to appropriate resource(s).
Schedule appointments for the provider according to provider group procedures, maintaining a high level of accuracy. Identify schedule capacity and analyze the availability for guest demand in order to maximize provider efficiency and schedule utilization.
Collaborate with onsite departments, and Care Team members to align scheduling effort and assist guests at first point of contact.
Document guest requests to the Care Team through EHR.
Work appropriate system reports for assigned provider/provider group.
Work office bump list, wait list, normal letters, and overdue orders for assigned provider/provider group.
Proactively identify issues with processes, policies, teamwork and technology and work to execute solutions to improve the Associate and/or guest experience.
Route emergency calls to the Care Team or TeleNurse in accordance to the emergency procedure.
Drive First Call Resolution on every inquiry by completing all necessary outreach on behalf of the guest or internal customer.
Adhere to patient service standards.
Serve as a role model of service excellence by supporting a positive front desk and/or call center atmosphere.
Complete front desk and/or call center duties with a welcoming spirit and efficiency.
Adhere to appropriate workflow processes.
Collaborate with team members to deliver an exceptional guest experience.
Demonstrate an attention to detail.
Cultivate a learning/teaching environment with team members.
Support other departments as needed.
Remain current on all departmental policies, procedures and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.
Demonstrate and maintain an openness to getting the job done and assisting & supporting team meet departmental goals & objectives.
Eligible for Certified Medical Administrative Assistant (CMAA) exam within (1) year of PAS employment at Springfield Clinic.
This is voluntary growth opportunity.
Comply with the Springfield Clinic incident reporting policy and procedures.
Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.
Perform other job duties as assigned.
License/Certificates
Certified Medical Administrative Assistant (CMAA) exam eligibility per the National Healthcareer Association within (1) year of PAS employment at Springfield Clinic.
The is a voluntary growth opportunity.
Education/Experience
High School graduate or GED preferred.
Comfortable with technology.
Preferred: Administrative or technical background acquired through completion of 2-3 years of college.
Preferred: Minimum one (1) year medical office experience
Knowledge, Skills and Abilities
Ability to establish and maintain meaningful and trusting relationships with associates, guests and their families.
Actively listen, empathize, and resolve the expressed and unexpressed wishes and needs of Springfield Clinic guests, their families and other members of the Springfield Clinic team.
Demonstrate a positive and professional attitude and dress at all times.
Demonstrated ability to reason, interpret and evaluate each situation to provide assistance and resolve issues.
Seek opportunities to innovate, and improve the Springfield Clinic experience for guests, their families and for team members.
Effective, proficient, and professional verbal and written communication skills. Ability to adapt communication style to suit different audiences of various diversities and abilities.
Ability to effectively multitask under pressure with accuracy in a fast-paced environment.
Excellent attendance.
Demonstrates intermediate computer skills and knowledge of computer software programs.
Treat every interaction as an opportunity to make an impact and deliver excellence.
Working Environment
Office type environment requiring frequent fluctuations between sitting and standing.
PHI/Privacy Level
HIPAA1
Front Desk Agent
Front Desk Coordinator Job 7 miles from Washington
Eatand Evolve in Peoria, IL is looking for one front desk agent to join our 10 person strong team. We are located on 5832 N Knoxville Ave Suite K. Our ideal candidate is a self-starter, punctual, and hard-working.
Benefits
We offer many great benefits, including free early access to your pay through Homebase.
Responsibilities
Greet and welcome guests in a friendly and professional manner
Answer and screen phone calls
Organize and schedule meetings as needed
Maintaining office cleanliness and organization of resources
Qualifications
Proven experience working as a front desk agent or similar position
Knowledge of spreadsheets and word processing documents
Excellent customer service skills and courteous phone manner
Time-management and organizational skills
We are looking forward to receiving your application. Thank you.
Residential Programs Unit Coordinator
Front Desk Coordinator Job 29 miles from Washington
Chestnut is seeking a dedicated and experienced full-time Residential Program Supervisor to join our team in Bloomington, IL. If you are passionate about helping others, have a strong background in behavioral health, and possess excellent leadership skills, we want to hear from you!
As a Residential Program Supervisor, your day-to-day duties will include training and supporting our staff to ensure they provide excellent care for our clients. You'll conduct training sessions, help staff with their tasks, and provide feedback on their performance. Additionally, you'll lead group sessions for clients, promote a positive and supportive environment, and make sure everyone follows our program guidelines. You'll also handle any issues that arise, participate in meetings, and keep all sensitive information confidential.
Chestnut Health Systems is a leading provider of behavioral and primary health care services. Over four decades, Chestnut has grown to almost 800 committed, compassionate employees providing substance use, mental health, and primary care treatment to patients in Illinois and Missouri. We provide fully integrated care for all our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A.
Responsibilities
* Train and supervise staff (Case Managers, Residential Counselors, and Shift Leads) on various issues, daily operations, and staff competencies.
* Conduct regular training sessions on clinical and customer service topics.
* Assist staff in their duties and provide timely evaluations.
* Focus on staff retention and provide a smooth onboarding experience for new hires.
* Evaluate staff to ensure optimal program operation.
* Lead psycho-educational and skills groups for clients.
* Model and support Recovery Values (Hope, Respect, Empowerment, Health/Wellness, Spirituality/Connectedness) in all interactions.
* Promote teamwork and positive relationships among staff and clients.
* Participate in staff meetings and perform on-call duties as needed.
* Ensure confidentiality and security of sensitive information.
* Uphold Chestnut's culture of customer service excellence.
* Perform other duties as assigned.
Qualifications
* Bachelor's degree in the human services field.
* Minimum of five (5) years prior experience working in a residential treatment facility or behavioral health-related setting.
* Certified Alcohol and Drug Counselor (CADC) certification required within two years from date of hire.
* Excellent organizational and interpersonal skills.
* Effective oral and written communication skills.
* Ability to establish and maintain effective working relationships.
* Basic computer skills, including proficiency in MS Word, MS Excel, Outlook, Adobe Acrobat, and electronic medical records (EMR).
Are you intrigued by this job but don't meet every single requirement? Chestnut is committed to building a diverse and inclusive workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! We'd love to explore the possibilities with you.
Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities. We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care. Chestnut's research division is nationally recognized for its contribution to evidence-based practices. Our empathic and innovative employees live our mission of making a difference.
Chestnut offers a new salary structure and robust benefits!
EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.
The anticipated starting pay for new hires for this position is between $49,000 - $55,000 annual salary. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity.
Check out our benefits here!
Office Representative - State Farm Agent Team Member
Front Desk Coordinator Job 7 miles from Washington
Job DescriptionBenefits:
Bonus based on performance
Company parties
Flexible schedule
Opportunity for advancement
Paid time off
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Hourly plus commission/bonus
Paid time off (vacation and personal/sick days)
Paid major holidays
Flexible hours
Growth potential/Opportunity for advancement within my agency
License reimbursement
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Hotel Front Desk Clerk
Front Desk Coordinator Job 5 miles from Washington
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Provide guests with a friendly and efficient check-in and check-out experience. Provide guests with general information regarding hotel, amenities, and special events.
Sell rooms utilizing excellent customer service skills and yield management.
Resolve customer complaints and answer guest inquiries regarding hotel services, events, directions, local attractions, etc. in a friendly, professional manner.
Complete all registration forms and computer input.
Retrieve and distribute room keys.
Calculate and print hotel bills, and accept payment for various room charges utilizing standard cash and credit procedures.
Communicate with Executive Hosts regarding hotel stays.
Utilize computer to run necessary reports.
Balance all transactions at the end of shift (audit out).
Operate manual procedures in the event of computer failure.
Other duties as assigned by management.
Qualifications
Ability to utilize basic office machines and telephone. Minimum typing speed 45 WPM. 10-key experience a plus.
Ability to communicate with guests and staff in English.
Knowledge of hotel key system.
Must be able to work flexible shifts.
Able to stand for long periods of time.
Detail oriented and able to multitask.
Ability to add, subtract, and audit accounts.
Money handling experience and ability to operate electronic draft system.
Ability to operate LMS, CMS, and Hot Sauce/Espresso computer systems.
Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Compensation pay range - $15.00 - $16.25 an hour
Boyd Benefits 2025.pdf
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Dental Receptionist
Front Desk Coordinator Job 5 miles from Washington
The Dental Receptionist is the face of Secure Dental greeting patients and performing clerical tasks within the practice to support daily operations.
We are Secure Dental, a practice focused on providing advanced dental services with state of the art equipment and we are growing by the day. Our mission is to transform our patients' lifestyle through personalized and remarkable dental care. We are accountable and disciplinedin our pursuit to see every team member reach their personal, professional, and financial goals through the work we do together. Our core values are the backbone of our business and guide our hiring process: we are aligned, productive, transparent, and results oriented.
OBJECTIVES
Greet patients in a friendly and professional manner
Answer and manage incoming calls, routing to appropriate department when necessary
Schedule and adjust patient appointments to maximize patient care and reach practice profit target; make appointment reminder calls to maximize patient flow
Establish and maintain patient files and keep them up to date; review patient documents, process registration, and enter into the system; research and verify insurance benefits; ecord treatment information is patient charts
Communicate financial options; process cash and card payments via a POS; reconcile and record daily payments
Maintain a clean and organized front desk and reception areas
Attend and participate in internal meetings and complete required training
Performs other related duties as assigned by management
COMPETENCIES
Understand dental terminology, how to read radiographs, and explain basic procedures
Experience successfully maintaining a positive attitude while working in a team environment with competing priorities
Ability to maintain confidentiality with individual interactions with team members
Strong computer skills and highly proficient in MS Office Suite, Windows, Google Suite
Outstanding organization and administrative accountability
Strong written and verbal communication skills
Ability to read, interpret, and create documents such as safety rules, procedure manuals, and written correspondence
EDUCATION AND EXPERIENCE
High school diploma or equivalent
1 year of front desk experience in a medical or dental office
PHYSICAL REQUIREMENTS
Ability to spend prolonged periods of time sitting at a desk using a computer
Ability to lift at least 15 pounds
BENEFITS
Health Insurance
401(k) Retirement Plan
Paid Time Off
Opportunity for Incentive Compensation
Leadership Autonomy
Work Life Balance with Fixed hours
Professional Training & Development Opportunities
COMMITMENT TO DIVERSITY
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Secure Dental recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.
If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email ************************. Already a Secure Dental candidate? Please connect directly with your recruiter to discuss this opportunity.
Patient Access Representative 2
Front Desk Coordinator Job 13 miles from Washington
$17-22 per hour
401K Match up to 5%
3-5 shifts per week
4PM-8PM
Primarily Pekin, IL with the potential to float to Peoria locations
The Patient Access Representative 2 performs multiple medical office tasks including, but not limited to, obtaining appropriate patient information for billing and reimbursement of services, uses system-wide computer technology for scheduling and registration, and performs all necessary actions to assure quality customer service, in accordance with the Heartland Health Services' (HHS) mission, strategic goals, federal and state laws and regulations, performance and outcome objectives, and accreditation standards.
Essential Functions
Floats to all Heartland locations as requested; responsible for updating and maintaining related Heartland expense report.
Promptly greets patients and visitors upon arrival; is always consciously aware of all people entering Heartland.
Answers telephone in a prompt, polite, courteous manner and directs calls to the appropriate persons/departments per in-basket message and/or transfer of phone call.
Initiates or updates demographic and billing information to ensure accuracy and completeness of data; enters such data into the practice management system.
Interviews patients to obtain verification of identification, insurance and billing information, medical records, and related reporting measures.
Verifies and scans insurance cards and all required documentation into practice management system.
Obtains information from the State of Illinois MEDI system and adds/updates patient's information in the practice management system.
Notifies clinical staff when patients are registered through the practice management system.
Collects various forms of payments from patients as appropriate. Ensures payment coincides with the practice management system and credit card terminal.
Reconciles daily collections with computer report of payments posted at the end of every day.
Reconciles the cash box at the end of every day.
Schedules patient appointments accurately per department guidelines.
Consistently contacts patients by phone to remind them of their appointments.
Notifies on-site lab of walk-in patients and fills out required paperwork.
Distributes written prescription and maintains a signature log of patient/representative picking up prescription.
Distributes mail to various clinic departments and employees' in-house mailboxes.
Works on bump list and no-show calls daily.
Assists with pre-registration and should also contact any new patients or patients with insurance changes/updates.
Maintains a thorough knowledge of the Practice Management System.
Helps coordinate workflows to provide excellent customer service.
Maintains and follows department policies, procedures, and reference materials.
Responds to supervisor's requests in a timely, respectful, and effective manner.
Supports clinic compliance with all applicable federal, state, local, and HHS rules, regulations, protocols, and procedures governing the clinical provision of medical services as well as those relating to, but not limited to, workplace safety, public health, and confidentiality.
Supports and is involved in HHS's continuous quality improvement efforts designed to improve patient outcomes.
Works in consultation with clinical teams, direct clinical support staff, and indirect clinical support staff to develop and implement policies and procedures that maximize patient-centered communication and services.
Maintains and assures confidentiality of patient information in accordance with HHS's policies.
Reports building/equipment problems through the appropriate channels.
Performs any clerical duty or department related task as assigned by supervisor in a continuously changing medical practice.
Attends all staff meetings, department meetings, and any other meetings as required.
Requirements
Job Qualifications
High school diploma or equivalent.
Courteous, efficient telephone manners; prompt routing of calls.
Ability to read and write to review, file, and maintain patient medical records and charts, and to operate standard office equipment at a level normally acquired through high school.
Ability to work varying schedules and have reliable transportation.
Ability to communicate with supervisor via cell phone regarding staffing changes.
Strong interpersonal skills to greet patients, visitors, and staff with a smile and obtain required information and respond to their questions.
Analytical ability to balance and organize work to perform multiple functions for the department.
Basic Microsoft Word and Excel knowledge preferred but not required.
Bilingual in Spanish preferred but not required.
Salary Description $17-22 per hour
Scheduling Coordinator
Front Desk Coordinator Job 46 miles from Washington
Job DescriptionBenefits:
Opportunity for advancement
Paid time off
Profit sharing
Training & development
Wellness resources
401(k) matching
Bonus based on performance
Company parties
Employee discounts
Flexible schedule
Free food & snacks
Signing bonus
401(k)
Competitive salary
Dental insurance
Donation matching
Tuition assistance
Are you a people-person with a passion for organization and a knack for keeping things running smoothly? Were looking for a friendly, efficient, and detail-oriented Scheduling Coordinator to join our dynamic team at A Lifetime of Smiles, where weve been transforming smiles and lives for over 26 years.
At A Lifetime of Smiles, were not your average dental office. Were an award-winning, full-service practice that blends advanced technology with a fun, welcoming atmosphere. Were passionate about what we doand it shows in everything from our in-house cookies to our dance parties. If youre looking for a workplace that feels like family and empowers you to grow, this is it!
What Youll Do
As our Scheduling Coordinator, youll be the friendly face and voice of our practice. Youll support both the clinical and front office teams to ensure every patient experience is seamless.
Greet patients and manage the front desk with a smile
Answer phones, respond to texts/emails, and schedule appointments
Create and maintain daily and long-term schedules
Present treatment plans and communicate next steps clearly
Submit and process insurance claims and payments
Handle billing, collect/post payments, and audit patient accounts
Maintain accurate and organized patient records
Help keep the office tidy, efficient, and positive
What Youll Bring
2+ years of customer service experience (dental/medical office a plus!)
Tech-savvy with Google Docs & Sheets
Strong written and verbal communication skills
A positive, can-do attitudeeven on busy days
Excellent time management and multi-tasking abilities
An eye for detail and a heart for helping people
Ability to thrive independently and in a team
Why Youll Love Working Here
Sign-On Bonus
Competitive salary and full benefits package
401(K) with employer match
Generous PTO and flexible scheduling (no weekends!)
On-site mentorship from four incredible doctors
Opportunities for professional development
Positive, supportive team culture
Ready to join a workplace where youll feel supported, appreciated, and excited to come to work every day? Apply today and bring your smile to A Lifetime of Smiles!
Front Desk Associate
Front Desk Coordinator Job 5 miles from Washington
Hotel:
East Peoria Embassy Suites100 Conference Center Dr.E. Peoria, IL 61611Front Desk AssociatePart time
Starting Compensation
$16.00
Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.
Atrium SPIRIT - Where teamwork, passion, & appreciation ignites service excellence.
What's in it for you?
The Atrium SPIRIT is a belief in the power of
Service
, Perseverance, Inclusion, Respect, Innovation
, and
Teamwork
to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.
Career Growth & Learning - 40% of our management hires are internal promotions!
Invest in Your Future - 401(k) plan with company match.
Comprehensive Health Coverage - Medical, dental, and vision insurance options.
Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
Purpose & Impact - Make a difference through Atrium's community service and volunteer programs.
Job Description
At Atrium Hospitality, we want our associates to have positive experiences; and we strive to bring to life a culture that promotes six simple values that drive us to be better for our associates and our guests.
We are looking for a highly motivated individuals to join our Front Desk team Part Time. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.
If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.
This role plays an important part in our culture:
Service:
Provide exceptional customer service by being engaging and taking sincere interest
Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established
You will assist guests with sending and receiving faxes, packages and mail
Perseverance:
Help to resolve problems through recovery when things aren't quite right
Inclusion:
You will be committed to the equitable treatment of all associates and guests as well as equal access to opportunities and resources for all, at every level of the organization.
Respect:
You will value everyone's contribution to the team, and we will value your contribution as a key part of our success
Innovation:
You will look for ways to become an expert on the local area, being able to answer inquires pertaining to hotel services, registration, shopping, dining, and travel directions
Teamwork:
As needed, fulfill all job responsibilities expected of Shuttle Driver and Concierge Attendant
Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information
What do we need from you to be successful in this role?
High school diploma or equivalent
Customer service is our top priority, consistently being awarded JD Powers Customer service awards. Being on our team means you have a strong desire to make an impact on other people
This role interacts with guests and team members all day, they must have excellent verbal and written communication skills and be able to communicate with an outgoing and engaging personality.
The hotel operates off a Property Management System and the front desk agents work in that system all day long, someone with the ability to pick up computer skills easily is necessary
The front desk role is at the center of attention to all hotel guests and requires someone to be able to stand for the duration of the shift
Hotels operate 24 hours a day, 7 days a week. Our teams must be flexible with respect to working days, early mornings, evenings, weekends, and holidays.
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Notice of candidate Privacy Rights: ************************************************
Patient Coordinator
Front Desk Coordinator Job 7 miles from Washington
A team that is aligned and patient-focused creates a great environment for patients, and for you as a member of the team. This is what we strive to be and who we want to join us in providing the best care possible for patients to help our communities be healthier, feel better, and smile with confidence.
Our team is seeking a Patient Coordinator that shares our passion for patient care and education, as well as creating a welcoming environment.
Responsibilities
Greet patients and their families making them feel welcome in the practice
Gather patient information, create their files, and verify insurance eligibility
Maintain a productive schedule for the day and schedule future appointments
Confirm patient appointments and update the schedule as needed
Answer patient questions about insurance and financial arrangements
Collect and post payments from patients and insurance companies
Balance nightly deposits and complete credit card processing
Qualifications
High school diploma required, a degree or additional education in a business or healthcare discipline preferred
Minimum of two (2) years' experience in a dental, medical, healthcare, or customer service environment
Knowledge of dental insurance and explanation of benefits preferred
Excellent communication skills with both the team and patients
Proficient with Microsoft Office products and working with dental software, Dentrix experience strongly preferred
Benefits
As a valued team member, you'll enjoy a rewarding career with growth opportunities and a comprehensive benefits package. Benefits for full-time Patient Coordinators include:
Medical, Dental, and Vision Insurance
Life Insurance, Short-Term and Long-Term Disability Insurance
Flexible Spending Accounts
Wellness Program
Paid Time Off and Paid Holidays
Quarterly Bonus Opportunities
Employee Referral Program Bonuses
401k
Career Growth Opportunities
An equal opportunity employer and an advocate for diversity and inclusion
Hourly rate$19—$22 USD
We take great pride in helping our communities be healthier, feel better, and smile with confidence. Daily, we are driven by our vision to provide an elite patient experience tailored to their needs to receive the best care possible.
Not only do our team members find it rewarding to help patients be healthier, but they also enjoy being part of an organization that supports their growth. Our commitment to professional development and promoting internally when appropriate allows for tremendous career opportunities.
Dental Front Office Assistant
Front Desk Coordinator Job 7 miles from Washington
**Come join our team as a Dental Front Office Assistant!** This position is more than just a job, it is an opportunity to do what **YOU** love and get paid to do it! You will enjoy a fulfilling career like no other and will play a vital role in changing the lives of our patients. Together with our experienced dentists and lab professionals, you can be part of delivering **life-changing tooth replacement care** to hundreds of thousands of patients every year. If this sounds like what you are looking for, we would love to hear from you!
**Benefits**
We care about our employees and understand the hard work that goes into providing the best-in-class patient care. You will be provided with the training needed to provide you with the support you need to do your job well. **Additional benefits include** , group medical and dental insurance, vision insurance, life insurance, flexible spending (health and dependent care), 401(k), 9 paid holidays off, 10 days of vacation, and 5 additional PTO days. We also offer ancillary benefits to include hospital indemnity, accident, and critical illness insurance options.
**Responsibilities**
The **Front Office Assistant** will support the clinic in various operations within the practice. You will effectively and efficiently manage the patient lobby while maintaining professional standards, and ensuring that all interactions between the doctor, staff, and patients run as smoothly as possible. The **Front Office** **Assis** **tant** will also answer and handle phone calls to include scheduling appointments, check in/out, discussing treatment and financial arrangements, handling the insurance billing process ensuring all claims are processed in a timely manner according to a variety of insurance guidelines and ensuring maximum reimbursement, among other duties as assigned.
**Qualifications**
To apply for this position, you **must** have strong organizational and management skills. Experience working with Dentrix, handling dental office finances, full insurance billing process (including claims submission, appeals, and denial management) and being able to multi-task. You must be able to work in a high volume, fast paced office while maintaining a positive and friendly attitude.
**Apply today by clicking "Apply Now"!**
**About Affordable Care**
Founded in 1975, today Affordable Care, LLC is America's largest dental support organization (DSO) focused on tooth replacement services, serving more than 400 dental practices across the United States.Supported practices primarily concentrate on extractions, dentures, implants, and fixed arches, with some practices housing an on-site laboratory to enable same-day dental services. **Affordable Care is the DSO for several top dental brands including, but not limited to, Affordable Dentures & Implants, DDS Dentures + Implant Solutions, and Advanced Dental Implant Centers.** From the Affordable Care Support Center, located in North Carolina's Research Triangle Park, along with field-based teams, Affordable Care provides business expertise and support services to dental practices, taking care of non-clinical duties so dentists can focus on treating patients (visit affordablecare.com ). #ADIaux
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**Job ID** _2025-30455_
**Category** _Dental Assistants and Front Desk Associates_
Scheduling Coordinator
Front Desk Coordinator Job 48 miles from Washington
Benefits:
Opportunity for advancement
Paid time off
Profit sharing
Training & development
Wellness resources
401(k) matching
Bonus based on performance
Company parties
Employee discounts
Flexible schedule
Free food & snacks
Signing bonus
401(k)
Competitive salary
Dental insurance
Donation matching
Tuition assistance
Are you a people-person with a passion for organization and a knack for keeping things running smoothly? We're looking for a friendly, efficient, and detail-oriented Scheduling Coordinator to join our dynamic team at A Lifetime of Smiles, where we've been transforming smiles and lives for over 26 years.
At A Lifetime of Smiles, we're not your average dental office. We're an award-winning, full-service practice that blends advanced technology with a fun, welcoming atmosphere. We're passionate about what we do-and it shows in everything from our in-house cookies to our dance parties. If you're looking for a workplace that feels like family and empowers you to grow, this is it!
What You'll Do As our Scheduling Coordinator, you'll be the friendly face and voice of our practice. You'll support both the clinical and front office teams to ensure every patient experience is seamless.
Greet patients and manage the front desk with a smile 😊
Answer phones, respond to texts/emails, and schedule appointments
Create and maintain daily and long-term schedules
Present treatment plans and communicate next steps clearly
Submit and process insurance claims and payments
Handle billing, collect/post payments, and audit patient accounts
Maintain accurate and organized patient records
Help keep the office tidy, efficient, and positive
What You'll Bring
2+ years of customer service experience (dental/medical office a plus!)
Tech-savvy with Google Docs & Sheets
Strong written and verbal communication skills
A positive, can-do attitude-even on busy days
Excellent time management and multi-tasking abilities
An eye for detail and a heart for helping people
Ability to thrive independently and in a team
Why You'll Love Working Here
Sign-On Bonus 🎉
Competitive salary and full benefits package
401(K) with employer match
Generous PTO and flexible scheduling (no weekends!)
On-site mentorship from four incredible doctors
Opportunities for professional development
Positive, supportive team culture
Ready to join a workplace where you'll feel supported, appreciated, and excited to come to work every day? Apply today and bring your smile to A Lifetime of Smiles! 😄 Compensation: $17.00 - $20.00 per hour
Receptionist - Part-Time 1st Shift
Front Desk Coordinator Job 38 miles from Washington
We are seeking a Receptionist to join our team! This position will greet and direct visitors, answer incoming telephone calls, direct callers to the appropriate person, and assist with other administrative duties.
Benefits:
Competitive compensation
DailyPay
Health, dental, vision, and life insurance
Paid time off
Holiday pay
Voluntary benefit policies offered
Retirement plan
Wellness program
Great team to work alongside
Qualifications:
Must be highly motivated, energetic, and dependable
Excellent communication and customer service skills
Must work as a member of the team effectively, efficiently, and professionally
Director, Equal Opportunity and Access and Title IX Coordinator
Front Desk Coordinator Job 27 miles from Washington
Director, Equal Opportunity and Access and Title IX Coordinator Job no: 519061 Work type: On Campus
Title: Director, Equal Opportunity and Access and Title IX Coordinator Division Name: Presidential Department: Office of Equal Opportunity & Access
Campus Location: Normal, IL
Job Summary
The Director of Equal Opportunity and Access (OEOA) and Title IX Coordinator serves as a senior administrative official responsible for University-wide programs, policies, and procedures designed to ensure equal employment opportunity, non-discrimination and equal access, and oversight of affirmative action reporting. The Director also serves as an advisor to the President, conducts special projects and studies, and represents the President's positions and directives to various constituents related to issues of discrimination, harassment, diversity, inclusion, equal opportunity, affirmative action, and access.
Working under the supervision of the President of Illinois State University, the Director of the Office of Equal Opportunity and Access (OEOA) oversees the University's program to prevent, detect, and respond appropriately to complaints of harassment and discrimination in violation of University policy and applicable state and federal law including the Civil Rights Act, ADA, Title IX, and Preventing Sexual Violence in Higher Education Act.
Specific Duties and Responsibilities:
- Leads the OEOA, supervises staff of investigators and other office personnel and oversees case management for the office;
- Serves as the University Title IX Coordinator and oversees all aspects of University, agency, state, and federal law including but not limited to Title IX and Preventing Sexual Violence in Higher Education Act;
- Oversees a University-wide program to prevent, detect, and appropriately respond to violations of University policy and applicable law related to anti-harassment and non-discrimination;
- Oversees enforcement and reporting related to anti-harassment and non-discrimination statutes;
- Oversees OEOA investigations of alleged discrimination and harassment; advises individuals on the complaint process, available resources, and interim measures, if appropriate; plans the investigation processes, conducts interviews, identifies and collects relevant documentation, analyzes evidence, drafts investigation reports, issues findings and determinations, recommends remedial action and maintains accurate and complete investigative files;
- Oversees process for determining employee ADA accommodations and consults upon request regarding student ADA accommodations;
- Develops periodic updates to University ADA policies and procedures;
- Serves as an integral member of the President's staff advising other officers on all issues related to fostering an inclusive campus environment;
- Serves as an advisor to the President, conducts special projects and studies, and represents the President's positions and directives to various constituents related to issues of discrimination, harassment, diversity, inclusion, equal opportunity, affirmative action, and access;
- Develops and facilitates training programs to the University community related to the Civil Rights Act, Title IX, the Rehabilitation Act, Vietnam Era Veterans' Readjustment Assistance Act, Illinois Human Rights Act, and any other applicable nondiscrimination statutes and regulations;
- Manages all aspects of federal Affirmative Action requirements including the development and implementation of the University's annual Affirmative Action Plan;
- Develops and updates metrics, audit protocols, and controls to measure compliance with Affirmative Action Plan requirements;
- Advises and collaborates with Human Resources on affirmative action recruiting sources and outreach strategies for vacancies, particularly for underutilized positions/groups. Assists with the development and implementation of effective training programs for search committees and others involved in recruitment activities;
- Develops communication plan to disseminate information to University employees about the EEO/AA program;
- Identifies and develops relationships with key organizations and associations with a focus on creating a more diverse employee population;
- Proficient in integrating data and effectively communicate essential information;
- Performs other duties as assigned.
Salary Rate / Pay Rate
Pay is commensurate with qualifications and experience, combined with an excellent benefits package
Required Qualifications
1. Master's, Doctorate, or Juris Doctorate degree;
2. Five (5) or more years of experience interpreting and applying internal policies and state and federal nondiscrimination law including but not limited to, the Civil Rights Act and Title IX;
3. Five (5) or more years of experience investigating formal and informal complaints of sexual harassment, harassment, retaliation and discrimination;
4. Three (3) or more years of experience complying with the reporting requirements of external agencies in areas such as affirmative action, equal employment opportunity, sexual harassment/violence, and the Clery Act;
5. Knowledge of the statistical analysis used in workforce analytics and reporting;
6. Three (3) or more years of progressive supervisory experience including excellent leadership, planning, organizational and managerial skills, and proven ability to perform as a team player;
7. Demonstrated awareness of the importance of equity, diversity and inclusion, and support for a diverse and welcoming environment;
8. Demonstrated ability to assess campus-wide training needs, and to develop and implement meaningful and innovative educational programing for faculty, staff, and students relating to diversity, inclusion, and civil rights compliance.
Preferred Qualifications
1. Law Degree from an accredited law school or advanced degree in a relevant field;
2. Prior experience leading an AA/EEO office;
3. Prior experience working in higher education;
4. Experience reviewing and drafting policy and procedure documents relating to state and federal nondiscrimination laws;
5. Work experience related to compliance with the Americans with Disabilities Act and/or similar state and federal standards (e.g., determining reasonable accommodations, facilities accessibility, Standards of Accessible Design).
Functional Expectations
Must be able to complete the following with or without a reasonable accommodation:
1. Effectively communicate on a daily basis.
2. Move about in various locations such as Springfield, IL and the Illinois State University campus as needed to complete day-to-day work.
Proposed Starting Date
October 2024
Special Instructions for Applicants
Nomination and Application Process
The Search Committee invites letters of nomination, applications (letter of interest, full resume/CV, and contact information of at least five references), or expressions of interest to be submitted to the search firm. Review of materials will begin immediately and continue until the appointment is made. For additional information, please contact:
Porsha Williams, Vice President
Erin Raines, Senior Principal
Scott Gaffney, Executive Recruiting Coordinator
Parker Executive Search
Five Concourse Parkway, Suite 2875
Atlanta, GA 30328
************ ext.: 117
************************** || ************************ || *************************
Contact Information for Applicants
Meghan Lugo
*****************
Important Information for Applicants
This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.
Illinois State University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at **************. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.
If you are having difficulty accessing the system, please call Human Resources at **************.
Advertised: 07/18/2024 Central Daylight Time
Applications close:
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Director, Equal Opportunity and Access and Title IX Coordinator Opened07/18/2024 Closes DepartmentOffice of Equal Opportunity & Access The Director of Equal Opportunity and Access (OEOA) and Title IX Coordinator serves as a senior administrative official responsible for University-wide programs, policies, and procedures designed to ensure equal employment opportunity, non-discrimination and equal access, and oversight of affirmative action reporting. The Director also serves as an advisor to the President, conducts special projects and studies, and represents the President's positions and directives to various constituents related to issues of discrimination, harassment, diversity, inclusion, equal opportunity, affirmative action, and access.
TEST Current Opportunities
Director, Equal Opportunity and Access and Title IX Coordinator Opened07/18/2024 Closes DepartmentOffice of Equal Opportunity & Access The Director of Equal Opportunity and Access (OEOA) and Title IX Coordinator serves as a senior administrative official responsible for University-wide programs, policies, and procedures designed to ensure equal employment opportunity, non-discrimination and equal access, and oversight of affirmative action reporting. The Director also serves as an advisor to the President, conducts special projects and studies, and represents the President's positions and directives to various constituents related to issues of discrimination, harassment, diversity, inclusion, equal opportunity, affirmative action, and access.
Practice Coordinator
Front Desk Coordinator Job 29 miles from Washington
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
* Belonging: We cultivate a space where everyone can show up as their authentic self.
* Empathy: We seek out diverse perspectives and listen to learn without judgment.
* Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
* One Team: We realize our full potential when we work together towards our shared purpose.
Job Summary:
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: $19.75 - 20.75/hour
Location: 808 S. Eldorado Rd. Suite 300, Bloomington, IL 61704
Duties/Responsibilities:
Operational Excellence:
* Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
* Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
* General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
* Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
* Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
* Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner.
* Provide support to patients with requests via phone, email, and or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
* Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
* Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
* Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
* Collect all in-person and telehealth co-payments and account balances at the time of service.
* Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support:
* Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
* Coordinate with clinicians pertaining to any additional patient questions.
* Support clinician schedules by auditing for appointment accuracy.
* Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities:
* Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
* Ability to work independently and as a team member. Strong communication skills, both written and verbal.
* Proficient in using Computer Software Applications (Microsoft Office & EMRs)
* Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
* High School or equivalent required, associates/bachelor's degree preferred.
* 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Dental Receptionist
Front Desk Coordinator Job 5 miles from Washington
The Dental Receptionist is the face of Secure Dental greeting patients and performing clerical tasks within the practice to support daily operations.
We are Secure Dental, a practice focused on providing advanced dental services with state of the art equipment and we are growing by the day. Our mission is to transform our patients' lifestyle through personalized and remarkable dental care. We are accountable and disciplined in our pursuit to see every team member reach their personal, professional, and financial goals through the work we do together. Our core values are the backbone of our business and guide our hiring process: we are aligned, productive, transparent, and results oriented.
OBJECTIVES
Greet patients in a friendly and professional manner
Answer and manage incoming calls, routing to appropriate department when necessary
Schedule and adjust patient appointments to maximize patient care and reach practice profit target; make appointment reminder calls to maximize patient flow
Establish and maintain patient files and keep them up to date; review patient documents, process registration, and enter into the system; research and verify insurance benefits; ecord treatment information is patient charts
Communicate financial options; process cash and card payments via a POS; reconcile and record daily payments
Maintain a clean and organized front desk and reception areas
Attend and participate in internal meetings and complete required training
Performs other related duties as assigned by management
COMPETENCIES
Understand dental terminology, how to read radiographs, and explain basic procedures
Experience successfully maintaining a positive attitude while working in a team environment with competing priorities
Ability to maintain confidentiality with individual interactions with team members
Strong computer skills and highly proficient in MS Office Suite, Windows, Google Suite
Outstanding organization and administrative accountability
Strong written and verbal communication skills
Ability to read, interpret, and create documents such as safety rules, procedure manuals, and written correspondence
EDUCATION AND EXPERIENCE
High school diploma or equivalent
1 year of front desk experience in a medical or dental office
PHYSICAL REQUIREMENTS
Ability to spend prolonged periods of time sitting at a desk using a computer
Ability to lift at least 15 pounds
BENEFITS
Health Insurance
401(k) Retirement Plan
Paid Time Off
Opportunity for Incentive Compensation
Leadership Autonomy
Work Life Balance with Fixed hours
Professional Training & Development Opportunities
COMMITMENT TO DIVERSITY
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Secure Dental recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.
If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to **********************. Already a Secure Dental candidate? Please connect directly with your recruiter to discuss this opportunity.
Patient Coordinator
Front Desk Coordinator Job 7 miles from Washington
Job Description
A team that is aligned and patient-focused creates a great environment for patients, and for you as a member of the team. This is what we strive to be and who we want to join us in providing the best care possible for patients to help our communities be healthier, feel better, and smile with confidence.
Our team is seeking a Patient Coordinator that shares our passion for patient care and education, as well as creating a welcoming environment.
Responsibilities
Greet patients and their families making them feel welcome in the practice
Gather patient information, create their files, and verify insurance eligibility
Maintain a productive schedule for the day and schedule future appointments
Confirm patient appointments and update the schedule as needed
Answer patient questions about insurance and financial arrangements
Collect and post payments from patients and insurance companies
Balance nightly deposits and complete credit card processing
Qualifications
High school diploma required, a degree or additional education in a business or healthcare discipline preferred
Minimum of two (2) years' experience in a dental, medical, healthcare, or customer service environment
Knowledge of dental insurance and explanation of benefits preferred
Excellent communication skills with both the team and patients
Proficient with Microsoft Office products and working with dental software, Dentrix experience strongly preferred
Benefits
As a valued team member, you'll enjoy a rewarding career with growth opportunities and a comprehensive benefits package. Benefits for full-time Patient Coordinators include:
Medical, Dental, and Vision Insurance
Life Insurance, Short-Term and Long-Term Disability Insurance
Flexible Spending Accounts
Wellness Program
Paid Time Off and Paid Holidays
Quarterly Bonus Opportunities
Employee Referral Program Bonuses
401k
Career Growth Opportunities
An equal opportunity employer and an advocate for diversity and inclusion
Hourly rate$19—$22 USD
We take great pride in helping our communities be healthier, feel better, and smile with confidence. Daily, we are driven by our vision to provide an elite patient experience tailored to their needs to receive the best care possible.
Not only do our team members find it rewarding to help patients be healthier, but they also enjoy being part of an organization that supports their growth. Our commitment to professional development and promoting internally when appropriate allows for tremendous career opportunities.