Front Desk Coordinator
Front Desk Coordinator Job 45 miles from Youngstown
Market Coordinator - Akron, OH
Pay: $20-$22/hour
Ready to grow your career in a role that's anything but ordinary?
We're adding a Market Coordinator to our Akron team-someone who thrives in a people-first, fast-paced environment and is ready to make a real impact. If you're organized, driven, and enjoy being the glue that holds things together, we want to meet you!
💼 About Us:
Alliance Industrial Solutions (AIS) connects great people with great companies. As part of the TalentLaunch network, we're fueled by innovation, collaboration, and a commitment to helping others grow.
🔗 Learn more:
allianceindustrial.jobs | mytalentlaunch.com
🚀 What You'll Do:
Be the friendly face that welcomes candidates and clients to the branch
Support our recruiting and sales teams with scheduling, onboarding, and admin tasks
Respond to talent and candidate inquiries with professionalism and care
Maintain accurate records in our ATS
Resolve issues related to onboarding, payroll, and more-or escalate when needed
Keep things running smoothly with process support and reporting
✅ What You'll Need:
High school diploma or equivalent
2+ years in customer service; 1+ year in administrative/office work
Proficiency in Google Suite (Docs, Sheets, Gmail, etc.)
Strong communication, organization, and time management skills
Ability to multitask and solve problems independently or with a team
Bonus Points:
Degree in Business or related field
Experience in staffing/recruiting or working with ATS platforms
🎁 What We Offer:
Career development and growth opportunities
Full health benefits (medical, dental, vision, and more!)
401(k) with company match
A supportive, people-first team culture
Refuel & Relaunch: Unlimited PTO policy
🤝 Our Commitment:
We believe in building teams that reflect the communities we serve. AIS and TalentLaunch are proud to be equal opportunity employers. We welcome applicants of all backgrounds and experiences.
📩 Apply Now:
Click to apply and upload your resume-we'd love to learn more about you and what you can bring to our team.
AIS/TalentLaunch is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Receptionist
Front Desk Coordinator Job 45 miles from Youngstown
Join Our Fun & Dynamic Team at GTRJOBS and Shape Your Future!
At Global, we believe that our greatest asset is our people. We are passionate about creating a work environment where you can thrive and achieve your full potential. Whether you're just beginning your journey or looking to elevate your career, we provide the support and opportunities for you to achieve your highest potential.
Position Overview: Receptionist
We are seeking an organized and proactive Receptionist to support our administrative operations. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities:
Respond to employee inquiries related to payroll, onboarding documentation, and system access (logins and passwords).
Collaborate with the recruitment team to facilitate the applicant onboarding process.
Investigate and resolve payroll discrepancies with accuracy and discretion.
Communicate professionally with clients and candidates to address questions or concerns.
Generate and analyze reports using Microsoft Excel.
Provide coverage for administrative staff during vacations and holidays.
Perform accurate data entry and maintain records in internal databases and Excel spreadsheets.
Required Skills and Qualifications:
Energetic, self-motivated, and dependable.
Strong problem-solving skills with a resourceful approach.
Ability to follow instructions and work both independently and collaboratively.
Highly organized with keen attention to detail.
Proficient in Microsoft Office Suite, especially Excel.
Excellent verbal and written communication skills.
Comfortable interacting with clients, candidates, and internal teams.
To excel in this role, you should have:
Previous secretary or customer service experience preferred but not required
Data entry experience required
High school Diploma or equivalent required
GTR compensation package:
Paid Training Program
Full Benefits- Medical, Dental, Vision
Retirement Plan
Vacation, sick time, paid holidays
Company sponsored events
Advancement opportunities
Front Desk Receptionist
Front Desk Coordinator Job In Youngstown, OH
Join Our Team as a Front Desk Receptionist!
Why Work With Us?
At One Health Ohio, we believe in fostering a positive work environment that prioritizes our team and our patients. Enjoy competitive benefits and a supportive workplace where your contributions truly matter!
Benefits:
PTO and Paid Holidays
No nights or weekends!
Optional Medical, dental and vision plans
401(k) retirement plan
Company-paid life insurance with/AD&D benefit
Company-paid long-term disability plan
Optional life insurance and short-term disability plan
Optional Critical Illness Plan
Optional Accident Insurance Plan
Essential Duties / Essential Job Functions:
Provide exceptional customer service to patients, visitors, and ONE Health Ohio staff
Handle all calls in a timely and professional manner.
Checking patients in and out using proper procedures and addressing all questions the patient may have.
Completing new patient profiles.
Verify patient's insurance information in the EHR.
Verify household income before placing a patient on a sliding fee scale.
Maintain patient accounts by obtaining, recording, and updating personal and financial information.
Optimize patients' satisfaction, provider time, and treatment room utilization by maintaining the computerized appointment calendar.
Inform patients of ONE Health Ohio's policies and procedures regarding billing, payment of fees, sliding fee schedules, and payment options.
Collect applicable patient fees at the time of service.
Set up follow-up appointments and providing the patient their patient plans.
Reconcile the nightly deposit as per policy.
Maintain a safe and clean working environment by complying with procedures, rules, and regulations; adhering to infection-control policies and protocols.
Other duties as assigned
Required Skills/Abilities:
Ability to maintain confidentiality
Preset a positive and professional attitude
Planning and organizational skills
Proficient in Microsoft Office (Word, Excel, Outlook)
Ability to identify problems and to propose feasible solutions
Ability to maintain accurate records
Ability to enter and maintain data in various company software programs.
Knowledge of company's policies and procedures.
Knowledge of modern office equipment, troubleshooting, practices, and procedures.
Interpersonal/human relations skills
Proficient telephone skills
Time Management
Attention to detail
Education and Experience:
High school diploma or equivalent
Patient check-in/out
Completing new patient profiles
Insurance information verification
Sliding fee scale competency
Healthcare experience desired
NextGen experience desired
CPR or ability to obtain
Physical Requirements
Sitting in a normal seated position for extended periods of time
Reaching by extending hand(s) or arm(s) in any direction
Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard
Communication skills using the spoken word
Ability to see within normal parameters and hear within normal range
Ability to move about
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Employee is able to work at any OHO locations deemed necessary by OHO.
Front Desk Coordinator
Front Desk Coordinator Job 6 miles from Youngstown
Job Details OH01 - Austintown - Austintown, OH FT1 $18.00 - $20.00 HourlyDescription
Mill Creek Oral Surgery 5437 Mahoning Ave Austintown, OH 44515
We are seeking a dynamic and dedicated Front Desk Office Coordinator to join our top-tier Oral Surgery Practice. This is a rare opportunity to become an integral part of our successful team, where exceptional patient care is our primary focus. Our rewarding environment is perfect for high-performing team members looking to make a meaningful impact on patient experiences and practice efficiency.
PRINCIPAL RESPONSIBILITIES AND DUTIES
Patient Interaction: Expertly answer the phone, assist patients in scheduling appointments, and create patient accounts.
Administrative Support: Check patients in, post payments, and convert treatment plans with accuracy and efficiency.
Surgery Coordination: Assist with scheduling surgeries and ensure all necessary preparations are made.
Team Collaboration: Work closely with other professionals to form a highly effective team, handling administrative tasks seamlessly.
Versatility and Adaptability: Embrace a wide range of responsibilities and opportunities for learning and growth within the practice.
MINIMUM QUALIFICATIONS
Patient-Centric Attitude: Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency.
Positive Impact: Positively influence patients, coworkers, referring offices, and the practice as a whole.
Educational Background: Completion of high school or equivalent is required.
Experience Preferred: Previous oral surgery, dental, or medical experience is preferred.
Administrative Skills: Proven administrative experience with a track record of growth or improvement within previous positions.
Multitasking Ability: Demonstrated ability to multitask and be a self-starter in a fast-paced environment.
Customer Service Expertise: Experienced with customer service techniques, ensuring a superior patient experience.
Communication Skills: Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members.
Adaptability: Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.
ABOUT US ORAL SURGERY MANAGEMENT
By joining US Oral Surgery Management (USOSM), you become part of a dynamic and forward-thinking organization made up of best-in-class Oral and Maxillofacial practices. Together, we have the POWER to achieve more, by creating a positive impact on the communities we serve and reinforcing our position as a top leader in the industry. We believe in the POWER of teamwork, where every member contributes to our collective success. Whether you're in clinical operations, administration, support services, etc., your role is crucial to achieving our shared mission: fueling innovation and clinical excellence, while driving worthwhile outcomes for our practices.
Our POWER Values form the foundation of our ability to deliver exceptional healthcare experiences and achieve sustainable growth.
Passion for Patient Care
Outstanding Results
Winning Attitude
Embracing Continuous Improvement
Respect for Self and Others
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
the work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Front Office / Receptionist 32 hours per week
Front Desk Coordinator Job 5 miles from Youngstown
Front Office / Receptionist 32 hours per week -
Orthopedic and Spine
Southwoods Health is hiring a for our Orthopedic and Spine office in Boardman, Ohio. Will register, schedule, and perform related processing duties for all patients. Provide a comprehensive and proactive experience for patients and visitors. Demonstrate outstanding customer service and interaction skills to facilitate patients while obtaining accurate demographic, financial, and insurance information. Understand and abide by patient Relations company policy, as this is the first interaction established with patients.
Essential Duties:
Create a welcoming, friendly, and professional environment for patients and visitors through exceptional customer service
Schedule patient appointments, answer questions and provide information in person
Greet patients utilizing and provide necessary paperwork for completion
Check patients in/out, monitor reception area and patient flow
Collect patient co-pays, close cash drawer and complete deposit
Update patient information and insurance in chart or EMR
Perform in accordance with all facility policies, objectives, and mission
Ensure all processes at responsible physician practice maintains compliance with all regulatory agencies
Perform other duties as assigned
Qualifications:
Training or courses in business office activities, computer skills, and medical terminology
Effective communication skills, critical thinking and ability to problem solve
Effective organizational skills, attention to detail, and accuracy
Maintain professional demeanor at all times, strong ethical and moral principles
Basic skills in Microsoft office, required
Medical receptionist experience, preferred
Monday-Friday, 32 hours per week.
At Southwoods, it's not just about the treatment, but how you're treated.
#SWH
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Medical Receptionist - Full benefits, pet insurance, vision perks, national growth opportunities!
Front Desk Coordinator Job 41 miles from Youngstown
A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
Perks:
* Full Benefits Package - Medical, Vision, Dental and Life Insurance
* 401k + Employer Matching
* Paid Time Off and Paid Holidays
* Paid Maternity Leave
* Optical Education Reimbursement
* Competitive Base Pay
Essential Duties and Responsibilities:
* Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
* Answer phones (both external and internal); assure prompt, courteous service at all times
* Practice urgency at all times with patients' time, as well as Doctor's time and schedule
* Manage patient flow in the office
* Knowledge of common fees charged for common visits and collect correct payments
* Complete daily reconciliations / close day / countdown cash drawer
* General office duties and cleaning to be assigned by manager
Other Skills and Abilities:
* Reliable transportation that would allow employee to go to multiple work locations with minimal notice
* Desire to gain industry knowledge and training
* Demonstrates initiative in accomplishing practice goals
* Ability to grow, adapt, and accept change
* Consistently creating a positive work environment by being team-oriented and patient-focused
* Commitment to work over 40 hours to meet the needs of the business
* Ability to interact with all levels of employees in a courteous, professional manner at all times
Education and/or Experience:
* High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Patient Accounting Representative - Hospital Patient Accounts
Front Desk Coordinator Job 39 miles from Youngstown
The person in this position is responsible for various portions of the Accounts Receivable process. This includes insurance verification, preparing patient accounts for billing, conducting accurate and timely follow-up, resolving patient and insurance company questions with regard to those bills, and ensuring receipt and documentation of all payments received. The person in this position will be required to pull monthly Aged Trial Balance Reports in excel and drill down to area of responsibility to facilitate timely billing and follow up.
Requirements
High School diploma or GED equivalent, technical knowledge of health care billing processes; experience in health care receivables management and automated billing systems; good communication skills, and proficiency in Microsoft Office products.
Applicant must have working knowledge and fluency with Microsoft Excel. Knowledge of CPT, HCPCS and ICD9-CM coding to ensure accurate billing.
Preferred
Medical terminology and strong analytical skills
Hotel Front Desk Receptionist
Front Desk Coordinator Job 35 miles from Youngstown
We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us.
The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction.
If this sounds like you, apply today!
Front Desk Specialist - FT, medical/dental/vision/pet insurance, paid maternity leave!
Front Desk Coordinator Job 41 miles from Youngstown
A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
Perks:
Full Benefits Package - Medical, Vision, Dental and Life Insurance
401k + Employer Matching
Paid Time Off and Paid Holidays
Paid Maternity Leave
Optical Education Reimbursement
Competitive Base Pay
Essential Duties and Responsibilities:
Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
Answer phones (both external and internal); assure prompt, courteous service at all times
Practice urgency at all times with patients' time, as well as Doctor's time and schedule
Manage patient flow in the office
Knowledge of common fees charged for common visits and collect correct payments
Complete daily reconciliations / close day / countdown cash drawer
General office duties and cleaning to be assigned by manager
Other Skills and Abilities:
Reliable transportation that would allow employee to go to multiple work locations with minimal notice
Desire to gain industry knowledge and training
Demonstrates initiative in accomplishing practice goals
Ability to grow, adapt, and accept change
Consistently creating a positive work environment by being team-oriented and patient-focused
Commitment to work over 40 hours to meet the needs of the business
Ability to interact with all levels of employees in a courteous, professional manner at all times
Education and/or Experience:
High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Front Office Coordinator (Full-Time)
Front Desk Coordinator Job 45 miles from Youngstown
Job DescriptionDescription:
The Front Office Coordinator provides administrative support for the applicable campus administrators, teachers and staff and ensures efficient operation of the office. They are also responsible for assisting in Substitute teacher staffing and coordinating. This is a 5 day a week position, 10 months of the year.
Key duties and responsibilities
• Answers phone calls, schedules conference rooms and supports visitors.
• Carries out administrative duties such as answering intercoms, phones, doors, sorting mail, filing, typing, printing, copying, binding, scanning, mass mail labels, etc.
• Completes operational requirements by scheduling administrative projects and expediting work results.
• Exhibits polite and professional communication via phone, e-mail, and mail.
• Supports team by performing tasks related to organization and strong communication.
• Ensures operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories and evaluating new equipment and techniques.
• Provides information by answering questions and requests.
• Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies.
• Contributes to team effort by accomplishing related results as needed.
• Fill in for end-of-day dismissal as needed.
• Assist in areas of building when staffing issues arise
• Receive and catalogue deliveries/orders.
• Print and distribute/mail student and teacher packets and forms.
• Proof correspondence and other documents on a daily basis as needed.
• Deal with sales persons and visitors, as needed.
• Prepare accident forms, when necessary, and lend aid to ill or injured students.
• Lend support to administrators, principals, teachers, and aides, as needed.
• Maintains accurate school wide attendance records, coordinating with teachers and parents.
• Coordinates daily carpool and bus schedules for all students.
• Adhere to strict, confidential guidelines concerning all aspects of the role.
• Additional support duties, as needed
Requirements:
Physical Requirements to Fulfill the Essential Functions of this Job
• Move about the office and supervise students placed in the office.
• Have sufficient vision to allow for active supervision and interaction with students.
• Have the ability to quickly summon help when an emergency arises either in the classroom, gymnasium or on the playground or athletic field.
• Must be able to lift boxes up to 15 lbs.
Qualifications
• Have a mature relationship with Jesus Christ as his/her personal Lord and Savior and be active in an evangelical church.
• Be a Christ-like model for students in attitude, speech, and actions toward others (Luke 6:40).
• Be supportive of the school's mission and doctrinal statements.
• Acceptable PA DOE employment clearances dated within one year: FBI Fingerprint/ Act 114 Federal Criminal Background Check (Identogo Service Code 1KG6TR), Act 151 State Child Abuse Background Report, and Act 34 PA State Police Background Clearance.
• High school diploma or GED required.
• Basic personal computer skills (Gmail, Word, Excel) as well as Adobe and Publisher.
• Exemplary written and spoken communication skills.
• Strong collaboration skills; able to work well with a team.
• Effective multitasker; can prioritize tasks based on importance and deadlines.
• Mechanically inclined to fix issues/jams, change toners/print cartridges, or make changes to copiers, printers, fax machine, phone systems, bell system, postage machine, security system.
• Takes initiative to show leadership and solve problems.
Benefits
• Benefits for FT 10 month employees include individual medical and vision insurance, life & disability insurance, 403b with 58% employee match (caps and vesting restrictions apply), 75% tuition remission for students that attend Eden Christian Academy, 2 personal days and accruing sick days, per handbook guidelines.
Patient Navigator/Front Desk Receptionist
Front Desk Coordinator Job 45 miles from Youngstown
SUMMARY: To provide direct, high-quality customer service to clinic patients and visitors and maintain a professional and friendly atmosphere. To coordinate AxessPointe Community Health Center, Inc. (API) health center appointments, provide reception services for patients, maintain patient charts, and represent the health center in all patient interactions. API manages patient care using a team-based approach in our interactions with patients and working to achieve stated objectives and outcomes.
SUPERVISOR: Health Center Administrator
DUTIES AND RESPONSIBILITIES:
* Provide exemplary customer service too all patients on the phone and in the health centers.
* Answer incoming calls and schedule appointments (both in-office and telehealth).
* Complete patient registration, insurance verification, and process/scan/fax all necessary paperwork.
* Collect and process co-payments at time of service, understand payment arrangement policy and assign accordingly. Complete daily reconciliation of funds collected.
* Complete virtual 'Telephone Encounters' in current operating system and assign to appropriate staff.
* Check patients in & out in a timely manner and consult with clinical support and/or provider staff regarding walk-in patients.
* Assist patients navigate insurance plans, process claims, and work to create payment plans when necessary.
* Complete insurance eligibility process.
* Patient/Customer Focus: Makes patients and their needs a primary focus of one's actions; shows interest in and understanding of the needs and expectations of internal and external customers; gains patient trust and respect; meets or exceeds patient's expectations. Core values of Patient-Focused Care: Timely answering of calls; respect: compassion, empathy, caring, non-judgmental, focusing on one patient at a time, establish trust and ensure patient satisfaction. Compassionate Care: Treating patients as if they are our family/friends: Platinum Rule (Treat others the way they want to be treated), being kind and courteous, showing empathy and not passing judgment, showing patients respect, understand patient's limitations, demonstrating professionalism even under stressful situations
* Compliance with current HIPAA policy to assure patient privacy
* Technical/Professional Knowledge and Skills: Possesses, acquires and maintains the technical/ professional expertise required to do the job effectively. Demonstrates knowledge through problem solving, applying professional judgment and competent performance.
* Support and participate in process improvement efforts.
* Adapts well to changes in assignments and priorities, adapts behavior or work methods in response to new information, changing conditions or unexpected obstacles. Uses creativity and imagination to develop new insights into situations and applies new solutions to problems. Core Value of Creative Care: open to change, optimistic, focus on learning and sharing.
* Travel to ALL AxessPointe locations WHEN needed.
* Perform any additional duties assigned by the supervisor
Requirements
MINIMUM QUALIFICATIONS:
* Minimum of a High School diploma or equivalent is required.
* 1-3 years' experience working with underserved/vulnerable populations and working with community resource programs is preferred.
* Essential Technical/Motor Skills: Able to operate computer, fax machine, printers, scanners, webcam and other office machines and equipment.
* Ability to successfully complete all required and applicable federal and/or state consumer assistance training.
* Interpersonal Skills: Work independently and as a team member and at times with difficult clients
* Essential Mental Abilities: Ability to meet and interact in positive way with people. Ability to organize and multi-task. Communicate effectively and in a culturally appropriate manner.
* Adhere to the guidelines & principals of API and any of its satellite locations.
* Must have excellent oral and written communication skills and advanced computer skills.
* Must maintain a valid driver's license, dependable transportation, and be able to travel between health center sites and throughout the health center's service area.
* Must be flexible to work evening and Saturday hours as needed
LICENSES OR CERTIFICATIONS REQUIRED:
* Licensure: None required.
COMPLIANCE:
This position requires compliance with API's written standards, including its Compliance Program and Standards of Conduct and policies and procedures. Such compliance will be an element considered as part of the regular performance evaluation.
Failure to comply with API's Written Standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or API's Written Standards or, for managers and supervisors, fails to detect non-compliant conduct where reasonable efforts would have resulted in detection, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with API's Compliance Program Policy and Procedure: Addressing Instances of Non-Compliance through Appropriate Disciplinary Actions.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, and use hands to finger handle or feel; to talk; or hear. The employee is frequently required to reach with hands and arms. The employee must occasionally stand, walk, climb or balance, stoop, kneel, crouch or crawl. The employee must be able to frequently lift up to 25 pounds. The employee may occasionally be required to lift 25 to 50 pounds; however, this is not essential; duties may be shifted to accommodate lifting restrictions.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to use close vision (clear vision at 20 inches or less). The employee will occasionally be working near moving mechanical parts, be exposed to outdoor weather conditions and exposed to a risk of electrical shock while running the copier, printer, other standard equipment and answering the telephone. The noise level in the work environment is low to moderate. Stress level can be high at times.
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.
Front Office Receptionist
Front Desk Coordinator Job 44 miles from Youngstown
Job Description
Front Office Receptionist Full-Time - OHIO KIDS DENTAL
** Competitive Hourly Rate Plus Monthly Bonus Potential of up to $300 **
*** NEW OFFICE OPENING THIS SUMMER***
Are you hardworking, dependable, coachable, and CAREER-MINDED?
Can you confidently communicate in a professional setting?
We have the job for you! OHIO KIDS DENTAL is offering a full-time opportunity as a Front Office Receptionist at our CUYAHOGA FALLS office. We are an upbeat team looking for an individual who has a passion for helping others and wants to make a positive difference in their community.
EXPERIENCE: 1+ years front office receptionist/customer service preferred
JOB TYPE: Full-time
SCHEDULE: MONDAY-FRIDAY
PAY: Starting at $19.00
BONUS PAY: up to $300 additional per month
BENEFITS: Healthcare (medical, dental, vision, etc) Benefits, 401k, Paid Holidays, and Paid Time Off available for all eligible employees!
SUMMARY OF ESSENTIAL JOB FUNCTIONS:
Greet, check-in patients, and schedule appointments
Verify insurance eligibility
Answer and manage incoming calls
Register new patients
Maintain and update patient information in the data system in compliance with privacy and security regulations
Safeguard patient privacy and confidentiality
Monitor and maintain dental office supplies
Update patient education materials and maintain a professional reception area
Join our team and help drive our mission that all children, regardless of family income, deserve access to high-quality dental care, in a kid-friendly and fun environment!
Inpatient Registration Coordinator
Front Desk Coordinator Job 38 miles from Youngstown
Gateway Rehab has a great opportunity for an Inpatient Registration Coordinator at our Center Township, PA location. In this role, you will provide clerical support to the inpatient team. This position could require some weekends or evenings.
Responsibilities
Responds to requests for admissions and admission information.
Provides administrative and clerical support to the admissions supervisor.
Completes patient consents thoroughly and accurately.
Maintains the patient bed board and ensuring accurate data entry for all patient level of care changes.
Collects patient liability as instructed by the patient benefit coordinators.
Required Knowledge and Skills
Data entry skills.
Strong verbal communication skills.
Excellent oral and written communication skills preferred.
Strong computer skills preferred.
Requirements
High school diploma or GED
Preferred Requirements
Some college
Additional Requirements:
A valid driver's license and favorable driving record required.
Pass PA Criminal History Record Check.
Obtain PA Childline and FBI clearances.
Pass Drug Screen.
TB Test
Work Conditions
Office-based
Substance Use Disorder Center
GRC IS AN EQUAL OPPORTUNITY EMPLOYER - M/F/V/D
Gateway Rehab proudly offers competitive wages and benefit packages, along with career advancement opportunities. Join us today!
Front Desk Specialist - Non- Invasive Cardiology - Poland Cardiology
Front Desk Coordinator Job 6 miles from Youngstown
Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities.
* MISSION
The mission of Mercy Health is to extend the healing ministry of Jesus by improving the health of our communities with emphasis on people who are poor and under-served.
SUMMARY OF JOB RESPONSIBILITIES:
The Physician Practice - Front Office Specialist (PP-FOS) registers, schedules, and performs related processing duties for all patients being served by the respective physician practice/clinic. Understands the needs of the organization and acts as a liaison to support and facilitate the mission, values, polices and management of the Physician Practices. The PP-FOS provides daily oversight of the practice and maintains consistent communication with and support for the manager in meeting the needs of the practice/clinic.
EDUCATION:
* High school diploma or equivalent, required.
* Knowledge and training in medical terminology, keyboarding and computer skills, required.
* Basic skills in Microsoft Office, required.
EXPERIENCE:
* Minimum of one (1) year previous demonstrated work experience in the areas of scheduling, registration, patient billing and/or medical insurance processing, required.
* Computer literacy and keyboarding, required.
KNOWLEDGE AND SKILLS:
* Broad range of administrative and technical skills in the context of the healthcare or business office environment.
* Impacts activities in other work areas on a frequent basis and contributes in multiple work areas.
* Makes decisions based on policy and/or consultation with co-workers and team members.
* Requires judgment in selection of alternative courses of action.
* Adapts standard principles to new or changed conditions.
* Demonstrates critical thought process and can work independently.
* Provides feedback to assist with decision making process.
* Performs analyses and makes recommendations regarding utilization of resources.
* Coordinates work with others.
* Conveys detailed, routine information.
* Ability to operate basic machinery (i.e. copier, fax, scanner, etc…).
* Provides written responses in standard format to others knowledgeable in the subject.
* Requires listening skills to maintain cooperative associations.
* Solutions generally based on past precedent with some risk taking involved in developing a new approach.
PRINCIPAL JOB ACCOUNTABILITIES:
* Welcomes the patient and other customers by offering services and assistance in a pleasant and professional manner.
* Indentifies and verifies demographic and appointment information (i.e. name, date of birth, etc…).
* Indentifies and verifies insurance information.
* Creates predetermination letters for insurance coverage.
* Performs patient and surgery scheduling.
* Enters the patient's care team information (i.e. PCP, referring physician, specialists, etc…).
* Facilitates the check-in and check-out process.
* Collects co-pays, if required.
* Closes the cash drawer and creates the deposit and submits the deposit if required.
* Corrects information in the patient and claim edit work queues.
* Scans non-clinical documents into the patient medical record.
* Creates telephone messages and forwards to appropriate physician or staff.
* Creates non-clinical letters in the patient medical record under the direction of the physician or mid-level provider.
* Assists with the authorization process.
* Assists with securing financial assistance or relays contact information for financial assistance.
* Promotes quality customer service.
* Functions as an effective team member.
* Facilitates efficient practice/clinic operations.
* Promotes staff and team development.
* Assists the manager with operational functions.
* Provides basic office duties.
* Performs other job duties as assigned.
JOB ACCOUNTABILITIES - Other:
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
DEPARTMENT SPECIFIC ADDENDUMS:
Orthopedics and Orthopedic Trauma
* Follows-up with referrals and contacts no-show patients as directed by the RN or provider.
* Manages the phone triage and creates routine telephone encounters.
Family Health Center/Geriatrics and Ambulatory Care Center
* Performs full patient registration in Star for same day visits or as needed.
* Verifies patient eligibility in AHIQA (Rev Runner) at time of service.
* Manages request of information for medical records.
* Maintains paper patient medical records.
* Schedules HMHP van service for future patient appointments.
* Creates and routes clinical telephone encounters to nursing staff and/or physician providers.
* Gives to patients' prescription assistance program medications, as ordered by the physician.
* Routes all urgent calls to nursing staff or physician providers.
* Attends quarterly front office CarePATH user meeting.
Austintown Family Health Care
* Schedules and follows-up referrals and contacts no-show patients as directed by the nurse or physician provider.
* Creates and routes clinical telephone encounters for the nursing staff and physician providers.
* Routes all urgent calls to nursing staff or physician providers.
* Active member of the Patient Centered Medical Home committee.
* Attends quarterly front office CarePATH user meeting.
Community Care Center, Women's Care Center, Neurology, Physiatry, Warren Orthopedics and Sports Medicine
* Follows-up with referrals and contacts no-show patients as directed by the RN or provider.
* Assists with phone triage and creates routine telephone encounters.
Many of our opportunities reward* your hard work with:
Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more
* Benefits offerings vary according to employment status
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************
Front Office Assistant (Receptionist)
Front Desk Coordinator Job 13 miles from Youngstown
div class="job-preview-details" div class="vertical-padding" div Full-time/div /div div class="job-listing-header"Description/div divpstrong$17.00/hour/strong/ppstrong Full Time (40 hours/week)/strong/ppbr//ppbr//ppustrong GENERAL STATEMENT OF DUTIES:/strong/u emstrong To support Valley Counseling Services with daily operations. Greet and/or assist clients and visitors of the agency. Answer phones and direct calls appropriately. /strong/em/ppbr//ppstrong ESSENTIAL RESPONSIBILITIES:/strong/pp1. Answer phone promptly in a professional and courteous manner and accurately obtain necessary information to route calls appropriately. /pp2. Ensure that all required intake, financial and clinical forms are obtained at client's first appointment./pp3. Check clients in upon arrival for appointments; accurately record any client missed/cancelled appointments./pp4. At each client visit:/pp• Have client fill out client information form/pp• Collect co-pay/insurance deductible from client/pp5. Interact courteously with clients and visitors at all times and make every reasonable effort to respond to their concerns and requests as efficiently as possible./pp6. Ensure that clinical information is released to outside agencies and individuals only upon receipt of an authorization from the client or legal guardian which meets the standards of Famp;CS. Upload the Release of Information to the client's electronic record./pp7. Maintain current knowledge of all applicable FCS policies/procedures and function according to these standards./pp8. Comply with COA regulations, federal and state requirements, and educational/certification/registry requirements./pp9. Other duties as assigned./ppbr//p/div
div class="job-listing-header"Requirements/div
div data-bind="html: Job.Requirements"pstrong QUALIFICATIONS: /strong Must be able to meet agency requirements for criminal back ground check /ppbr//ppstrong MINIMUM EDUCATIONAL/LICENSURE REQUIREMENTS:/strong High school diploma or GED preferred./ppbr//ppstrong MINIMUM EXPERIENCE REQUIREMENTS/strong: Prior clerical experience preferred./p/div
div class="job-listing-header"Salary Description/div
div15.00/div
/div
Front Office Assistant - Butler, Beaver, Grove City, New Castle, and Natrona Heights, PA
Front Desk Coordinator Job 17 miles from Youngstown
Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.
Day in the Life of a Front Office Assistant
Responsible for providing excellent customer service checking in patients, receiving payments, and assisting in daily operations.
Maintain friendly, professional attitude towards patients, offer a “white glove” experience.
Provide an exceptional experience by guiding new patients through their intake process.
Collect urine and saliva samples for patient drug screens as needed
Maintains daily financial records and reports
Coordinates with medical and clinical staff to coordinate intakes
Provides clerical and logistical support
Oversees patient accounts and financial responsibilities
Education and Experience requirements
:
At minimum, High School Diploma or GED required.
Customer Service experience in a fast paced environment preferred.
Experience in healthcare, addiction medicine, office administration preferred.
Lived Addiction experience is a plus.
Hours, Schedule, and Travel (if applicable)
It is expected that Front Office Assistants have flexibility to support on weekends and evenings. Expected hours for this role are 37-40 hours per week.
Position requires local travel between Butler, Beaver, and Natrona Heights.
Position Benefits
Have a daily impact on many lives.
Excellent training if you are new to this field.
Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate.
Community events that promotes belonging and education. Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events.
Opportunity to save lives everyday!
Benefits Package
Medical, Dental, and Vision Insurance
PTO
Variety of 401K options including a match program with no vesture period
Annual Continuing Education Allowance (in related field)
Life Insurance
Short/Long Term Disability
Paid maternity/paternity leave
Mental Health day
Calm
subscription for all employees
Medical Front Office Coordinator- Akron
Front Desk Coordinator Job 45 miles from Youngstown
Job Description
WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.
At HearUSA, our mission is to reframe the world of hearing care and set the highest standard in modern hearing health. With an extensive network of 4,000 independent Hearing Care Professionals and more than 350 centers in U.S., we strive every day to provide each individual with the care, knowledge and experience they deserve.
What it’s all about:
As a Client Experience Specialist, you are passionate about the hearing healthcare of our clients. You will ensure clients’ needs are met in a timely manner, maintain a well-organized appointment schedule, and prioritize Simply Excellent Hearing Care.
What’s in it for you?
Top priority of culture and community including ongoing training
Attractive compensation package with monthly bonus opportunities
Onboarding, comprehensive benefits, paid holidays, PTO, 401k with match, Health & Wellness programs
Mentorship and professional development opportunities including a CES Advisory Board
Field support for your hearing center
What you will do:
Maintain client charts and ensure information is up to date
Prioritize welcome and confirmation calls and provide friendly and enthusiastic customer service
Manages clinic schedule to ensure efficient and expedient patient care for walk-in/curbside appointments, scheduled appointments, and potential clients
Enter stock and custom orders, perform weekly inventory audit to ensure accuracy.
Maintain detailed and accurate records of cash and bank deposits and perform all end of day processes and reports/ settlements
Maintains a clean, inviting, and friendly environment
Maintain basic knowledge of hearing aid technology and be able to perform basic cleaning/repair functions
Assist with basic hearing aid trouble shooting via telephone or in-person and clean and checks
Maintain knowledge of current HearUSA's products, promotions and pricing. As needed, facilitate and support with HearAssist and remote care
What we are looking for:
High School Diploma or equivalent
Experience in customer service and office administration
Excellent oral and written communication skills, ability to establish and maintain a professional rapport with clients and co-workers
Proficiency with computers including scheduling software and MS Office
Strong multi-tasking, organization, and time-management skills
A Place to Grow your Career:
Growth means investing in employee development, from day-to-day support to opportunities to stretch your skills. It also means creating space for your voice, sharing knowledge, and learning from peers as we build culture and community together. We offer:
A professional development team of dedicated Regional Training Managers
Continuing education, LinkedIn Learning and tuition reimbursement
Career advancement pathways for Center Support and Client Care
Pays :$19hr
The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person’s ability to do the job or otherwise made unlawful by federal, state, or local law.
Patient Navigator/Front Desk Receptionist
Front Desk Coordinator Job 45 miles from Youngstown
SUMMARY: To provide direct, high-quality customer service to clinic patients and visitors and maintain a professional and friendly atmosphere. To coordinate AxessPointe Community Health Center, Inc. (API) health center appointments, provide reception services for patients, maintain patient charts, and represent the health center in all patient interactions. API manages patient care using a team-based approach in our interactions with patients and working to achieve stated objectives and outcomes.
SUPERVISOR: Health Center Administrator
DUTIES AND RESPONSIBILITIES:
Provide exemplary customer service too all patients on the phone and in the health centers.
Answer incoming calls and schedule appointments (both in-office and telehealth).
Complete patient registration, insurance verification, and process/scan/fax all necessary paperwork.
Collect and process co-payments at time of service, understand payment arrangement policy and assign accordingly. Complete daily reconciliation of funds collected.
Complete virtual ‘Telephone Encounters' in current operating system and assign to appropriate staff.
Check patients in & out in a timely manner and consult with clinical support and/or provider staff regarding walk-in patients.
Assist patients navigate insurance plans, process claims, and work to create payment plans when necessary.
Complete insurance eligibility process.
Patient/Customer Focus: Makes patients and their needs a primary focus of one's actions; shows interest in and understanding of the needs and expectations of internal and external customers; gains patient trust and respect; meets or exceeds patient's expectations. Core values of Patient-Focused Care: Timely answering of calls; respect: compassion, empathy, caring, non-judgmental, focusing on one patient at a time, establish trust and ensure patient satisfaction. Compassionate Care: Treating patients as if they are our family/friends: Platinum Rule (Treat others the way they want to be treated), being kind and courteous, showing empathy and not passing judgment, showing patients respect, understand patient's limitations, demonstrating professionalism even under stressful situations
Compliance with current HIPAA policy to assure patient privacy
Technical/Professional Knowledge and Skills: Possesses, acquires and maintains the technical/ professional expertise required to do the job effectively. Demonstrates knowledge through problem solving, applying professional judgment and competent performance.
Support and participate in process improvement efforts.
Adapts well to changes in assignments and priorities, adapts behavior or work methods in response to new information, changing conditions or unexpected obstacles. Uses creativity and imagination to develop new insights into situations and applies new solutions to problems. Core Value of Creative Care: open to change, optimistic, focus on learning and sharing.
Travel to ALL AxessPointe locations WHEN needed.
Perform any additional duties assigned by the supervisor
Requirements
MINIMUM QUALIFICATIONS:
Minimum of a High School diploma or equivalent is required.
1-3 years' experience working with underserved/vulnerable populations and working with community resource programs is preferred.
Essential Technical/Motor Skills: Able to operate computer, fax machine, printers, scanners, webcam and other office machines and equipment.
Ability to successfully complete all required and applicable federal and/or state consumer assistance training.
Interpersonal Skills: Work independently and as a team member and at times with difficult clients
Essential Mental Abilities: Ability to meet and interact in positive way with people. Ability to organize and multi-task. Communicate effectively and in a culturally appropriate manner.
Adhere to the guidelines & principals of API and any of its satellite locations.
Must have excellent oral and written communication skills and advanced computer skills.
Must maintain a valid driver's license, dependable transportation, and be able to travel between health center sites and throughout the health center's service area.
Must be flexible to work evening and Saturday hours as needed
LICENSES OR CERTIFICATIONS REQUIRED:
Licensure: None required.
COMPLIANCE:
This position requires compliance with API's written standards, including its Compliance Program and Standards of Conduct and policies and procedures. Such compliance will be an element considered as part of the regular performance evaluation.
Failure to comply with API's Written Standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or API's Written Standards or, for managers and supervisors, fails to detect non-compliant conduct where reasonable efforts would have resulted in detection, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with API's Compliance Program Policy and Procedure: Addressing Instances of Non-Compliance through Appropriate Disciplinary Actions.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, and use hands to finger handle or feel; to talk; or hear. The employee is frequently required to reach with hands and arms. The employee must occasionally stand, walk, climb or balance, stoop, kneel, crouch or crawl. The employee must be able to frequently lift up to 25 pounds. The employee may occasionally be required to lift 25 to 50 pounds; however, this is not essential; duties may be shifted to accommodate lifting restrictions.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to use close vision (clear vision at 20 inches or less). The employee will occasionally be working near moving mechanical parts, be exposed to outdoor weather conditions and exposed to a risk of electrical shock while running the copier, printer, other standard equipment and answering the telephone. The noise level in the work environment is low to moderate. Stress level can be high at times.
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.
Salary Description 16-19 per hour
Hotel Front Desk Receptionist
Front Desk Coordinator Job 35 miles from Youngstown
Job DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation:
$12 - $13 hourly
Responsibilities:
Bookkeeping: keep accurate records of all hotel guest account information
Mitigate customer complaints as needed
Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
Communicate with housekeeping to make sure guest rooms are ready
Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
Qualifications:
Comfortable taking telephone calls and mitigating stressful situations
1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
Must have graduated high school, received a GED or equivalent
Working knowledge of Microsoft Office and reservation management systems
About Company
Days Inn Pittsburgh
1150 Banksville Road,
Pittsburgh, PA 15216
Patient Navigator/Front Desk Receptionist
Front Desk Coordinator Job 45 miles from Youngstown
Description:
SUMMARY: To provide direct, high-quality customer service to clinic patients and visitors and maintain a professional and friendly atmosphere. To coordinate AxessPointe Community Health Center, Inc. (API) health center appointments, provide reception services for patients, maintain patient charts, and represent the health center in all patient interactions. API manages patient care using a team-based approach in our interactions with patients and working to achieve stated objectives and outcomes.
SUPERVISOR: Health Center Administrator
DUTIES AND RESPONSIBILITIES:
Provide exemplary customer service too all patients on the phone and in the health centers.
Answer incoming calls and schedule appointments (both in-office and telehealth).
Complete patient registration, insurance verification, and process/scan/fax all necessary paperwork.
Collect and process co-payments at time of service, understand payment arrangement policy and assign accordingly. Complete daily reconciliation of funds collected.
Complete virtual ‘Telephone Encounters’ in current operating system and assign to appropriate staff.
Check patients in & out in a timely manner and consult with clinical support and/or provider staff regarding walk-in patients.
Assist patients navigate insurance plans, process claims, and work to create payment plans when necessary.
Complete insurance eligibility process.
Patient/Customer Focus: Makes patients and their needs a primary focus of one’s actions; shows interest in and understanding of the needs and expectations of internal and external customers; gains patient trust and respect; meets or exceeds patient’s expectations. Core values of Patient-Focused Care: Timely answering of calls; respect: compassion, empathy, caring, non-judgmental, focusing on one patient at a time, establish trust and ensure patient satisfaction. Compassionate Care: Treating patients as if they are our family/friends: Platinum Rule (Treat others the way they want to be treated), being kind and courteous, showing empathy and not passing judgment, showing patients respect, understand patient’s limitations, demonstrating professionalism even under stressful situations
Compliance with current HIPAA policy to assure patient privacy
Technical/Professional Knowledge and Skills: Possesses, acquires and maintains the technical/ professional expertise required to do the job effectively. Demonstrates knowledge through problem solving, applying professional judgment and competent performance.
Support and participate in process improvement efforts.
Adapts well to changes in assignments and priorities, adapts behavior or work methods in response to new information, changing conditions or unexpected obstacles. Uses creativity and imagination to develop new insights into situations and applies new solutions to problems. Core Value of Creative Care: open to change, optimistic, focus on learning and sharing.
Travel to ALL AxessPointe locations WHEN needed.
Perform any additional duties assigned by the supervisor
Requirements:
MINIMUM QUALIFICATIONS:
Minimum of a High School diploma or equivalent is required.
1-3 years’ experience working with underserved/vulnerable populations and working with community resource programs is preferred.
Essential Technical/Motor Skills: Able to operate computer, fax machine, printers, scanners, webcam and other office machines and equipment.
Ability to successfully complete all required and applicable federal and/or state consumer assistance training.
Interpersonal Skills: Work independently and as a team member and at times with difficult clients
Essential Mental Abilities: Ability to meet and interact in positive way with people. Ability to organize and multi-task. Communicate effectively and in a culturally appropriate manner.
Adhere to the guidelines & principals of API and any of its satellite locations.
Must have excellent oral and written communication skills and advanced computer skills.
Must maintain a valid driver’s license, dependable transportation, and be able to travel between health center sites and throughout the health center’s service area.
Must be flexible to work evening and Saturday hours as needed
LICENSES OR CERTIFICATIONS REQUIRED:
Licensure: None required.
COMPLIANCE:
This position requires compliance with API's written standards, including its Compliance Program and Standards of Conduct and policies and procedures. Such compliance will be an element considered as part of the regular performance evaluation.
Failure to comply with API's Written Standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or API's Written Standards or, for managers and supervisors, fails to detect non-compliant conduct where reasonable efforts would have resulted in detection, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with API's Compliance Program Policy and Procedure: Addressing Instances of Non-Compliance through Appropriate Disciplinary Actions.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, and use hands to finger handle or feel; to talk; or hear. The employee is frequently required to reach with hands and arms. The employee must occasionally stand, walk, climb or balance, stoop, kneel, crouch or crawl. The employee must be able to frequently lift up to 25 pounds. The employee may occasionally be required to lift 25 to 50 pounds; however, this is not essential; duties may be shifted to accommodate lifting restrictions.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to use close vision (clear vision at 20 inches or less). The employee will occasionally be working near moving mechanical parts, be exposed to outdoor weather conditions and exposed to a risk of electrical shock while running the copier, printer, other standard equipment and answering the telephone. The noise level in the work environment is low to moderate. Stress level can be high at times.
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.