Front Desk Staff demographics and statistics in the US
Front desk staff demographics research summary. Zippia estimates front desk staff demographics and statistics in the United States by using a database of 30 million profiles. Our front desk staff estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about front desk staff after extensive research and analysis:
- There are over 202,825 front desk staff currently employed in the United States.
- 65.9% of all front desk staff are women, while 34.1% are men.
- The average front desk staff age is 36 years old.
- The most common ethnicity of front desk staff is White (54.8%), followed by Hispanic or Latino (17.1%), Asian (10.8%) and Black or African American (9.3%).
- In 2022, women earned 99% of what men earned.
- 13% of all front desk staff are LGBT.
- Front desk staff are 55% more likely to work at private companies in comparison to education companies.
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Front Desk Staff demographics by:
Front Desk Staff gender statistics
65.9% of front desk staff are women and 34.1% of front desk staff are men.
- Female, 65.9%
- Male, 34.1%
Front Desk Staff gender ratio
| Gender | Percentages |
|---|---|
| Female | 65.9% |
| Male | 34.1% |
Front Desk Staff gender pay gap
Women earn 99¢ for every $1 earned by men
Male Income
$29,330
Female Income
$28,978
Front Desk Staff gender ratio over time
This data breaks down the percentage of men and women in front desk staff positions over time. Currently, 65.9% of front desk staff are female.
Front Desk Staff gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 32.59% | 67.41% |
| 2011 | 35.77% | 64.23% |
| 2012 | 36.35% | 63.65% |
| 2013 | 35.33% | 64.67% |
| 2014 | 34.78% | 65.22% |
| 2015 | 35.77% | 64.23% |
| 2016 | 32.08% | 67.92% |
| 2017 | 40.20% | 59.80% |
| 2018 | 37.25% | 62.75% |
| 2019 | 33.80% | 66.20% |
| 2020 | 38.57% | 61.43% |
| 2021 | 34.10% | 65.90% |
Front Desk Staff related jobs gender ratio
We compared front desk staff with similar job titles to see how gender ratios vary. As you can see, technical service advisor and courtesy associate have the biggest gender ratio gaps.
| Job Title | Male | Female |
|---|---|---|
| Loan Secretary | 4% | 96% |
| Dental Receptionist | 5% | 95% |
| Receptionist Secretary | 6% | 94% |
| Front Desk Staff | 34% | 66% |
| Lead Ramp Agent | 86% | 14% |
| Courtesy Associate | 88% | 12% |
| Technical Service Advisor | 89% | 11% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Front Desk Staff demographics by race
The most common ethnicity among front desk staff is White, which makes up 54.8% of all front desk staff. Comparatively, 17.1% of front desk staff are Hispanic or Latino and 10.8% of front desk staff are Asian.
- White, 54.8%
- Hispanic or Latino, 17.1%
- Asian, 10.8%
- Black or African American, 9.3%
- Unknown, 6.6%
- American Indian and Alaska Native, 1.4%
Front Desk Staff Race
| Front Desk Staff Race | Percentages |
|---|---|
| White | 54.8% |
| Hispanic or Latino | 17.1% |
| Asian | 10.8% |
| Black or African American | 9.3% |
| Unknown | 6.6% |
| American Indian and Alaska Native | 1.4% |
Front Desk Staff race and ethnicity over time
See how front desk staff racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
- White
- Asian
- Hispanic or Latino
- Black or African American
Front Desk Staff race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 63.90% | 10.54% | 7.53% | 15.17% |
| 2011 | 63.43% | 11.05% | 9.00% | 13.64% |
| 2012 | 64.13% | 9.70% | 7.21% | 15.29% |
| 2013 | 64.01% | 10.70% | 6.32% | 15.71% |
| 2014 | 63.20% | 10.81% | 7.55% | 14.85% |
| 2015 | 61.76% | 11.46% | 8.32% | 15.60% |
| 2016 | 60.62% | 11.58% | 8.16% | 15.90% |
| 2017 | 60.00% | 11.17% | 8.17% | 17.69% |
| 2018 | 61.00% | 10.79% | 7.41% | 17.96% |
| 2019 | 58.93% | 11.17% | 9.51% | 16.46% |
| 2020 | 57.98% | 9.57% | 8.72% | 19.35% |
| 2021 | 54.80% | 9.28% | 10.79% | 17.12% |
Front Desk Staff wage gap by race
According to our data, asian front desk staff have the highest average salary compared to other ethnicities. Black or african american front desk staff have the lowest average salary at $28,834.
| Ethnicity | Salary |
|---|---|
| Unknown | $29,326 |
| White | $28,875 |
| Black or African American | $28,834 |
| Asian | $30,365 |
| Hispanic or Latino | $29,273 |
Average front desk staff age
See how the average age of front desk staff varies based on ethnicity and gender.
Male
Female
Front Desk Staff age by race and gender
| Race | Male Age | Female Age |
|---|---|---|
| Black or African American | 30.5 | 33.5 |
| Unknown | 33 | 45 |
| Asian | 37 | 38 |
| Hispanic or Latino | 30.5 | 27 |
| White | 30 | 36.5 |
| American Indian and Alaska Native | 42 |
Front Desk Staff age breakdown
The average age of front desk staff is 40+ years years old, representing 38% of the front desk staff population.
Front Desk Staff age breakdown
| Front Desk Staff Years | Percentages |
|---|---|
| 40+ years | 38% |
| 30-40 years | 25% |
| 20-30 years | 35% |
Front Desk Staff educational attainment
The most common degree for front desk staff is bachelor's degree, with 62% of front desk staff earning that degree. The second and third most common degree levels are associate degree degree at 15% and associate degree degree at 14%.
- Bachelor's, 62%
- Associate, 15%
- High School Diploma, 14%
- Master's, 5%
- Other Degrees, 4%
Front Desk Staff by degree level
| Front Desk Staff Degree | Percentages |
|---|---|
| Bachelor's | 62% |
| Associate | 15% |
| High School Diploma | 14% |
| Master's | 5% |
| Other Degrees | 4% |
Front Desk Staff Jobs You Might Like
Front Desk Staff wage gap by degree level
According to the data, front desk staff with a Associate degree earn more than those without, at $29,802 annually. With a Bachelor's degree, front desk staff earn a median annual income of $29,736 compared to $29,249 for front desk staff with an High School Diploma degree.
| Education | Salary |
|---|---|
| High School Diploma or Less | $29,249 |
| Bachelor's Degree | $29,736 |
| Some College/ Associate Degree | $29,802 |
Front Desk Staff employment statistics
Most front desk staff work for a private in the health care industry.
Company size where front desk staff work
Below, you can see the size of companies where front desk staff work.
Front Desk Staff jobs by employer size
| Company Size | Percentages |
|---|---|
| < 50 employees | 9% |
| 50 - 100 employees | 19% |
| 100 - 500 employees | 18% |
| 500 - 1,000 employees | 10% |
| 1,000 - 10,000 employees | 29% |
| > 10,000 employees | 15% |
Front Desk Staff jobs by company type
Employees with the front desk staff job title have their preferences when it comes to working for a company. For instance, most front desk staff prefer to work at private companies over education companies.
Front Desk Staff jobs by sector
| Company Type | Percentages |
|---|---|
| Education | 26% |
| Public | 13% |
| Private | 55% |
| Government | 6% |
Front Desk Staff jobs by industry
The most common industries for front desk staff are health care, education and hospitality.
Front Desk Staff industry statistics
| Industry | Percentages |
|---|---|
| Health Care | 24% |
| Education | 21% |
| Hospitality | 18% |
| Non Profits | 8% |
| Retail | 5% |
| Government | 4% |
| Professional | 4% |
| Fortune 500 | 4% |
| Real Estate | 2% |
| Media | 1% |
| Finance | 1% |
| Construction | 1% |
| Manufacturing | 1% |
| Start-up | 1% |
| Insurance | 1% |
Front Desk Staff turnover and employment statistics
Front Desk Staff unemployment rate over time
The unemployment rate for front desk staff between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
- Unemployment rate
Front Desk Staff unemployment rate by year
| Year | Front Desk Staff Unemployment Rate |
|---|---|
| 2010 | 11.56% |
| 2011 | 10.81% |
| 2012 | 9.63% |
| 2013 | 10.19% |
| 2014 | 7.79% |
| 2015 | 8.09% |
| 2016 | 6.06% |
| 2017 | 6.31% |
| 2018 | 5.47% |
| 2019 | 5.37% |
| 2020 | 10.68% |
| 2021 | 11.49% |
Average front desk staff tenure
The average front desk staff stays at their job for 1-2 years, based on the 4,262 front desk staff resumes in Zippia's database.
Front Desk Staff tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 33% |
| 1-2 years | 34% |
| 3-4 years | 10% |
| 5-7 years | 15% |
| 8-10 years | 4% |
| 11+ years | 4% |
Front Desk Staff LGBT ratio compared to similar jobs
Review the percent of front desk staff that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job Title | LGBT | Job Openings |
|---|---|---|
| Employment Adjudicator | 6.73% | 1,949 |
| Patient Care Representative | 7.19% | 133,317 |
| Filer | 8.60% | 471 |
| Credit Reporter | 8.99% | 6,790 |
| Library Services Assistant | 11.16% | 57,450 |
| Front Desk Staff | 12.65% | - |
| Human Resources Assistant | 15.31% | 40,408 |
Similar front desk staff jobs LGBT demographics
| Profession | Percentages of LGBT | Job Openings |
|---|---|---|
| Employment Adjudicator | 6.73% | 1,949 |
| Patient Care Representative | 7.19% | 133,317 |
| Filer | 8.60% | 471 |
| Credit Reporter | 8.99% | 6,790 |
| Library Services Assistant | 11.16% | 57,450 |
| Human Resources Assistant | 15.31% | 40,408 |
Foreign languages spoken by front desk staff
The most common foreign language among front desk staff is Spanish at 47.9%. The second-most popular foreign language spoken is French at 14.0% and German is the third-most popular at 6.8%.
- Spanish, 47.9%
- French, 14.0%
- German, 6.8%
- Chinese, 3.8%
- Arabic, 3.4%
- Other, 24.1%
Front Desk Staff languages spoken
| Foreign Language | Percentages |
|---|---|
| Spanish | 47.9% |
| French | 14.0% |
| German | 6.8% |
| Chinese | 3.8% |
| Arabic | 3.4% |
| Other | 24.1% |