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Front Desk Staff Education Requirements

Updated January 8, 2025
2 min read
Usually, front desk staff don't need a college education. The most common degree for front desk staff is bachelor's degree with 62% graduates, with only 15% front desk staff graduates earning associate degree. Front desk staff who decided to graduate from college often finish Ball State University or University of Vermont. Some good skills to have in this position include customer service, check-in and facility tours.

Popular front desk staff certifications include Certified Personal Trainer, Certified Medical Interpreter - Spanish (CMI), or Certified Billing and Coding Specialist (CBCS). To improve front desk staff qualification and skills, we prepared some online courses to help in front desk staff education paths.

What education do you need to become a front desk staff?

What degree do you need to be a front desk staff?

The most common degree for front desk staff is bachelor's degree, with 62% of front desk staff earning that degree. The second and third most common degree levels are associate degree degree at 15% and associate degree degree at 14%.
  • Bachelor's, 62%
  • Associate, 15%
  • High School Diploma, 14%
  • Master's, 5%
  • Other Degrees, 4%

What should I major in to become a front desk staff?

You should major in business to become a front desk staff. 15% of front desk staff major in business. Other common majors for a front desk staff include kinesiology and psychology.

Best majors for front desk staff

RankMajorPercentages
1Business15.0%
2Kinesiology12.0%
3Psychology11.1%
4Communication6.4%
5Criminal Justice5.9%

20 best online courses for front desk staff

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1. Operations and Patient Safety for Healthcare IT Staff

coursera

Now that you've been introduced to the world of Health IT and the important role played by electronic health records (EHRs), we'll focus on other technologies that play a role in maintaining ongoing operations in healthcare. Telemedicine, patient portals, barcode scanners, printers, and medical devices are just some of the technologies that impact providers and patients. As an IT support specialist, you’ll be asked to troubleshoot issues with a wide variety of tools. You'll see a scenario with...

2. The Critical Role of IT Support Staff in Healthcare

coursera

This is a very exciting time to be exploring a career in Health IT Support! In this introductory course, you’ll learn about various roles in IT support that are common in healthcare. IT support staff play critical roles in many different healthcare venues. In addition to helping clinics, hospitals, and emergency rooms, you may end up providing support in a skilled nursing facility, ambulatory surgical center, virtual care setting, or even a patient’s home! On any given day, you may interact...

3. Hotel Front Desk

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Hotel Front Office Management and Operations...

4. IT service operations and Service Desk management

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Improve Service Desk and IT support processes and service functions. Better preparation for the professional exam...

5. Front-End Developer

coursera

This specialization is geared toward beginning users who would like to learn and build Front-End Developer Skills. The courses in this series cover SOAP Web Services with JAX-WS, RESTful Web Services with JAX-Rs, and HTML - Front-End Developer among others, to help learners build a solid foundational knowledge...

6. Help Desk Analyst

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Boost your career with this course, pass the e-Learning course, and achieve your Help Desk Analyst certificate...

7. Service Desk Analyst Crash course for beginners.

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Get Hands-On Experience for following JOB roles - Service Desk Analyst IT Help Desk Professional L1 IT Support GSD...

8. Supercharged Prospecting

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Sell More Appointments and Get in Front of More Hot Prospects to Increase Your Sales & Achieve Financial Independence...

9. Learning IT Help Desk Basics

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4.3
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Get the skills you need to pursue an entry-level position as an IT help desk technician...

10. ComputerCavalry: IT Help Desk Training for IT Professionals!

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4.5
(349)

Help Desk Training for IT Professionals is a 10 lecture course that provides valuable work experience to beginners in IT...

11. IT Help Desk for Beginners

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The essentials to become an IT Help Desk Technician...

12. Basic Governance for Board Members

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Know your rights, duties & stay out of trouble...

13. Help Desk Professional: A guide to your IT career

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Master the Help desk position by working smarter and boost your career opportunities...

14. Learning IT Help Desk for Beginners

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Must know skills for Helpdesk and Service Desk Professionals!!...

15. 100 Front End Interview Questions Challenge

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Ace Your Front End Technical Screen with HTML, CSS, & Java Script...

16. Effective Business English for Service Staff

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Your comprehensive guide to more effective English communication - for office administration, retail and hospitality!...

17. Front End Web Development Ultimate Guide

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You'll learn all the fundamentals of Front-End Web Development and how you can Use them to start creating websites!...

18. Getting Started with Call Center Training

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Call Center Training is essential for both new hires and existing staff to sharpen their skills and feel motivated...

19. Create a Members Only Blog using PHP, MySQL, & AJAX

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Create a Database Driven Blog with Authentication, Validated Contact Forms, & Session Variables using PHP, MYSQL, & AJAX...

20. Learn Complete Front-End Web Development Course (2023)

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Learn Complete Front End Web Development with HTML5, CSS3, Bootstrap 5, Java Script, ECMAScript 6, Angular & React JS...

Average front desk staff salary by education level

According to our data, front desk staff with a Associate degree earn the highest average salary, at $29,802 annually. Front desk staff with a Bachelor's degree earn an average annual salary of $29,736.
Front Desk Staff education levelFront Desk Staff salary
High School Diploma or Less$29,249
Bachelor's Degree$29,736
Some College/ Associate Degree$29,802

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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