How To Become A Front Office Coordinator: What It Is and Career Path

What is a front office coordinator and how to become one

Updated January 8, 2025

4 min read

Front office coordinators are responsible for providing outstanding customer service to customers and potential clients. You are to welcome guests and customers, direct them to the appropriate office or person, and answer all phone calls. You will also be tasked with providing accurate answers or information to customers, keeping records of expenses, and supervising the lower-level front office staff. Furthermore, you will be required to perform some security services or duties such as checking visitors' identification cards or employee badges. You must also ensure restricted departments are only accessed by permitted employees or customers.

You need a bachelor's degree in business or a related field to land a job as a front office coordinator. Also, you must possess strong verbal and written communication, organization, and time-management skills. Front office coordinators earn $30,729 on average annually or $14.77 hourly.

ScoreFront Office CoordinatorUS Average

Salary

2.6

Avg. Salary $32,844

Avg. Salary $59,228

Stability Level

6.6

Growth Rate -5%

Growth Rate 0.3%

Diversity

6.3

Race

American Indian and Alaska Native 1.04%

Asian 6.73%

Black or African American 10.53%

Hispanic or Latino 24.05%

Unknown 4.61%

White 53.04%

Gender

female 91.04%

male 8.96%

Age - 50

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 50

Stress Level

6.6

Stress level is high

7.1 - high

Complexity Level

4.3

Complexity Level is basic

7 - challenging

Work Life Balance

7.1

Work Life balance is good

6.4 - fair

Key steps to become a front office coordinator

Explore front office coordinator education requirements

Most common front office coordinator degrees

Bachelor's

37.8 %

Associate

23.6 %

High School Diploma

17.2 %

Start to develop specific front office coordinator skills

Skills	Percentages
Patients	26.66%
Customer Service	10.60%
Data Entry	5.04%
Front Desk	4.10%
Insurance Verification	3.55%

Complete relevant front office coordinator training and internships

Accountants spend an average of 1-3 months on post-employment, on-the-job training. New front office coordinators learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a front office coordinator based on U.S. Bureau of Labor Statistics data and data from real front office coordinator resumes.

Gain additional front office coordinator certifications

Front office coordinator certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific front office coordinator certification, having one may help you stand out relative to other applicants.

The most common certifications for front office coordinators include Certified Billing and Coding Specialist (CBCS) and Certified Medical Administrative Assistant (CMAA).

More About Certifications

Research front office coordinator duties and responsibilities

Manage medical records and other patient information within HIPPA guidelines.
Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
Work in Kronos to enter miss punches or correct time for employees when payroll is due.
Apply proper ICD-9 and CPT coding to patient invoices and submit claims to insurance companies for proper reimbursement.

Prepare your front office coordinator resume

When your background is strong enough, you can start writing your front office coordinator resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a front office coordinator resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose From 10+ Customizable Front Office Coordinator Resume templates

Build a professional Front Office Coordinator resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Front Office Coordinator resume.