Customer Service Manager
General Manager Job 7 miles from Harwich
Store Code: Human Resources - Brands ()
Here at Stop & Shop, we've been serving our customers and neighborhoods for more than a century. A lot has changed in that time, but one thing hasn't: Stop & Shop is a place where everyone can thrive and feel like they're part of family.
Our more than 50,000 associates enjoy competitive salaries, comprehensive benefits and discounts to support professional and personal journeys and flexibility that fits their lives.
We invite you to pull up a seat and discover the ways you can make an impact. There's always room at our table!
As a leader in the retail grocery industry, we are committed to feeding all the important moments in our customers' lives. We are seeking a highly motivated and results-oriented Customer Service Manager to play a crucial role in driving positive community impact, operational excellence, and financial success.
What we'll ask of you:
Department Management:
Oversee the daily Operations of the Customer Service departments including Front End, Online Pick-up and Cash Office
Ensure departments meet or exceed sales and profit targets
Maintain high standards of sanitation and safety, ensuring compliance with all regulations
Accountable for leading the recruitment, hiring and new hire orientation, while maintaining a high level of talent within the department
People Development and Diversity:
Direct, oversee, and evaluate the training completion of all Customer Service department team members
Monitor and evaluate associate performance and ensure associates have development plans to support professional growth
Foster a culture of diversity and inclusion within the team
Engage and retain associates by fostering a positive work environment
Labor Relations:
Manage labor relations to ensure compliance with company policies and labor laws
Address and resolve employee issues and grievances in a timely and effective manner
Customer Service Excellence:
Cultivate a culture of excellence in customer service, providing best-in-class service
Ensure customers experience a well-stocked store with the freshest product offerings
Support team members in their training to consistently deliver exceptional customer service
Operational Efficiency:
Monitor and analyze key performance metrics related to customer service and sales
Identify opportunities for process optimization and implement solutions to enhance operational performance
Manage departmental budgets, expenses, and financial targets to achieve profitability goals
Compliance and Safety:
Ensure all departments comply with company policies and regulatory requirements
Conduct regular safety audits and training sessions
Maintain a clean and safe working environment for all associates
Community Engagement:
Actively engage with the local community to understand their needs
Develop and maintain positive relationships with community organizations, schools, and other stakeholders
Coordinate and participate in community events, outreach programs, and charitable initiatives to support our mission of making a positive impact
What you bring to the table:
1-3 years of supervisory or leadership experience, preferably in retail grocery with knowledge of Customer Service departments including Front End, Online Pick-up and Cash Office
Bachelor's degree in Business Administration, Retail Management, or related field (preferred) or equivalent years of work experience
Highly motivated, results-oriented, and a self-starter with a proven track record of success
Strong ability to influence and communicate effectively across different functions
Excellent multitasking skills, with the ability to prioritize and manage multiple responsibilities simultaneously
Demonstrated leadership and management skills, inspiring and guiding teams to achieve goals
Exceptional written and verbal communication skills, with the ability to effectively interact with customers, team members, and stakeholders
High level of customer service skills, with a genuine passion for exceeding customer expectations
Creative and strategic thinking abilities to drive innovation and continuous improvement
Effective organizational and time management skills to ensure efficient operations
Ability to work flexible hours, including weekends and holidays
What we bring to the table:
Culture committed to celebrating diverse backgrounds and experiences
Comprehensive benefits
Opportunities for professional development and career growth
Associate discounts
Team of associates dedicated to serving our local customers and supporting our communities
If you are passionate about customer service, thrive in a dynamic environment, and are committed to making a difference, we invite you to apply.
Stop & Shop is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.
Job Requisition: 431545_external_USA-MA-Orleans
Restaurant Manager
General Manager Job 16 miles from Harwich
Our secret to leading the way in hospitality? We put our people first!
At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you'll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.
Join us and Be a Part of Something Good.
Job Responsibilities
Manage daily restaurant operations to ensure superior service and guest satisfaction
Train team members on all aspects of the Shack operations
Motivate and manage team members to provide highest level of hospitality
Demonstrate leadership with a focus on coaching and achieving excellence
Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
Ensure compliance with sanitation and safety regulations
Job Qualifications
2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting
Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
Must exhibit an aptitude for leading, coaching, and driving excellence at every level
Understanding of financial aspects of business operations
Food handler certification, preferred
Willingness to work flexible hours
Benefits at Shake Shack:
A work environment where you can come as you are, share your ideas, have fun, and work collaboratively:
Weekly Pay and Performance bonuses
Shake Shack Meal Discounts
Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
Medical, Dental, and Vision Insurance*
Employer Paid Life and Disability Insurance*
401k Plan with Company Match*
Paid Time Off*
Paid Parental Leave*
Access to Employee Assistance Program on Day 1
Pre-Tax Commuter and Parking Benefits
Flexible Spending and Dependent Care Accounts*
Development and Growth Opportunities
*Eligibility criteria applies
Click the "Apply" button above to apply for this opening.
About Us
Beginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."
Shake Shack is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.
Customer Service/Account Manager
General Manager Job 32 miles from Harwich
Job Description
Join Safe Harbour Insurance, a trusted pillar in the Plymouth, Massachusetts community, known for our exceptional customer service and unwavering commitment to our clients. Our office is where teamwork thrives, ideas are welcomed, and growth opportunities are abundant. As a Customer Service representative, you will be the first point of contact for our clients, providing them with expert assistance, excellent solutions, and a warm, welcoming atmosphere from our Plymouth office.
Benefits
Annual Base Salary Based on Experience
Mon-Fri Schedule
Evenings Off
Retirement Plan
Hands on Training
Paid Time Off (PTO)
Health Insurance
Responsibilities
Client Assistance: Provide support and assistance to policyholders, addressing inquiries and resolving issues in a timely and efficient manner.
Policy Inquiries: Respond to customer questions regarding insurance policies, coverage details, and claim processes.
Documentation: Maintain accurate records of client interactions, ensuring all information is updated and accessible as needed.
Problem Resolution: Identify and resolve customer concerns, escalating complex issues to the appropriate department.
Customer Satisfaction: Ensure a high level of customer satisfaction by actively listening to client needs and offering tailored solutions.
Requirements
MINIMUM OF 2 YEARS PROPERTY & CASUALTY INSURANCE EXPERIENCE
Communication Skills: Excellent verbal and written communication abilities.
Customer Focus: A passion for delivering exceptional service and building strong client relationships.
Empathy: Ability to understand and address the needs of clients with empathy and care.
Organizational Skills: Strong attention to detail and ability to multitask effectively.
Team Player: Collaborate with colleagues to provide seamless customer service.
Professionalism: Maintain a professional demeanor and uphold the values of Safe Harbour Insurance.
General Manager(03094) - 484 Station Ave. Unit E
General Manager Job 9 miles from Harwich
Job Description You've been working your way up in the restaurant world for awhile. Maybe you even have a little college under your belt. Whatever the case may be, you know you want to manage a restaurant. Which is perfect for us because we (we being Domino's Pizza; maybe you've heard of us?) just happen to have some open positions.
Either way, you're going to get the same deal - a job that's fun and challenging, where you can learn and grow.
Domino's has thousands of stores all over the world, which means that no matter which job you pick there's always somewhere to move up. Domino's Pizza is the industry leader in pizza delivery.
With your help, we can keep it that way. You are responsible for everything that happens at your restaurant. This includes all cost controls, inventory control, cash control and Customer relations.
You must set the example. You must follow ALL policies and procedures 100% of the time and expect the same from your crew.
In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & Punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.Additional Information
All your information will be kept confidential according to EEO guidelines.
General Manager
General Manager Job 8 miles from Harwich
About The Red Jacket Resorts Located on the Yarmouth shores, Red Jacket Resorts is a collection of five classic resorts that has been catering to families, couples, groups and weddings alike since 1968. Our team of hospitality experts pride themselves in creating once-in-a-lifetime experiences for our guests. The resorts offer the amenities and experiences guests love. Recent renovations promise a more modern and comfortable experience that will continue Red Jacket's legacy of quality family-friendly vacation experiences.
Essential functions:
Lead and manage resorts operations
Collaborate with other managers to develop and implement strategic business and marketing plans that define operational goals and profitability
Oversee the management of the property budget, forecast, capital expenditures and monthly reporting
Work with all department heads to maintain budgeted productivity levels
Balance the needs and expectations of guests, employees, corporate, the brand and hotel ownership
Review Guest Service Comments, Trip Advisor reviews and other customer service avenues every day and partner with the AGM to respond immediately as appropriate.
Ensure compliance with all company standards, national, state and local laws
Ensure that all HR practices comply with company standards as well as local and federal laws and regulations.
Manages conflict and resolves team members and guests complaints
Provides input into the hiring, supervision, training, assessment, coaching, and disciplining of department heads and other key team members
Conducts performance evaluations that are timely and constructive
Oversee the physical maintenance of the hotel to ensure cleanliness, organization, safety and general condition
Walk the property and inspect rooms for cleanliness and preventative maintenance
Ensure that property preventative maintenance is conducted
Support coworkers and team as needed to ensure efficient operation
Perform duties, special assignments and projects as requested by management.
General Requirements:
Outstanding customer service skills
Ability to interpret financial data from various sources to meet appropriate objectives.
Strong and inspiring leadership skills
Ability and willingness to step into any role to ensure the success of the hotel operation
Effective in conflict resolution, including anticipating, preventing, identifying and solving problems as necessary
Thorough knowledge of hotel operations practices and procedures
Considerable knowledge of state and federal laws and regulations
Ability to multitask and prioritize and delegate daily workload
Outstanding organizational and time management skills
Ability to handle sensitive material with the utmost discretion and confidentiality
Must be energetic, a self-starter, and able to work in a fast-paced environment
Must be detail-oriented and able to work both independently and with a team
Must maintain standards of attendance and punctuality
Flexible scheduling is required, including weekends and holidays
Education & Experience:
Hospitality or Bachelor's Degree
5+ years of progressive hotel management experience in hospitality
Advanced proficiency with Microsoft Excel
Intermediate proficiency in the use of Accounting, Point of Sales and Property Management Systems; i.e. ProfitSword, Ottimate, Toast, Stay n Touch, Hotel Effectiveness
Experience in all phases of hotel management, including sales and marketing, human resources, food and beverage, budget/forecast management, rooms, housekeeping and maintenance
Experience working in a hotel of similar size and financial performance
EOS Hospitality is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. We are committed to fostering a diverse and inclusive workplace.
General Manager
General Manager Job 40 miles from Harwich
div itemprop="description"section class="job-section" id="st-company Description"divp class="googlejobs-paragraph--empty"/ph2 class="title"Company Description/h2/divdiv class="wysiwyg"pWaxys Bar amp; Restaurant Group in Brookline, MA is seeking for immediate hire an experienced General Manager.
Waxys is committed to creating a fun environment for our guests and team members.
We are dedicated to providing a warm and inviting atmosphere, excellent food and top notch service.
Visit us at www.
waxys.
com/p/div/sectionsection class="job-section" id="st-"divp class="googlejobs-paragraph--empty"/ph2 class="title"Job Description/h2/divdiv class="wysiwyg" itemprop="responsibilities"pThe General Manager will be responsible for maintaining the sustained success of the restaurant by the volume of the locations Gross Sales and Net Income in relation to the groups sales and profitability objectives.
General managers are responsible for overseeing all aspects of the restaurants operation including purchases of food and beverages, implementing quality and cost control, kitchen production, ensuring employee productivity, manage and train the staff according to the companies operations manual amp; execution of the companies marketing plan.
General managers will work under the supervision of Area Director's, Director of Operations amp; the COO/p/div/sectionsection class="job-section" id="st-qualifications"divp class="googlejobs-paragraph--empty"/ph2 class="title"Qualifications/h2/divdiv class="wysiwyg" itemprop="qualifications"p - Experience in managing a high volume Restaurant amp; Bar/pp - Related Bachelors and/or Masters degree preferable/pp - Must be able to balance professional and courteous attitude with creating a fun and rewarding atmosphere for our guests and staff/pp - Must be comfortable with budgets, PnL's, Cost control, Hiring and recruiting staff, and marketing the venue/ppbr//p/div/sectionsection class="job-section" id="st-additional Information"divp class="googlejobs-paragraph--empty"/ph2 class="title"Additional Information/h2/divdiv class="wysiwyg" itemprop="incentives"pspan- /span Salary based on experience and or aptitude.
/pdiv- Health amp; Dental Insurance offered/divp - Promotional and relocation opportunities available/p/div/section/div
General Manager
General Manager Job 8 miles from Harwich
About The Red Jacket Resorts Located on the Yarmouth shores, Red Jacket Resorts is a collection of five classic resorts that has been catering to families, couples, groups and weddings alike since 1968. Our team of hospitality experts pride themselves in creating once-in-a-lifetime experiences for our guests. The resorts offer the amenities and experiences guests love. Recent renovations promise a more modern and comfortable experience that will continue Red Jacket's legacy of quality family-friendly vacation experiences.
Essential functions:
* Lead and manage resorts operations
* Collaborate with other managers to develop and implement strategic business and marketing plans that define operational goals and profitability
* Oversee the management of the property budget, forecast, capital expenditures and monthly reporting
* Work with all department heads to maintain budgeted productivity levels
* Balance the needs and expectations of guests, employees, corporate, the brand and hotel ownership
* Review Guest Service Comments, Trip Advisor reviews and other customer service avenues every day and partner with the AGM to respond immediately as appropriate.
* Ensure compliance with all company standards, national, state and local laws
* Ensure that all HR practices comply with company standards as well as local and federal laws and regulations.
* Manages conflict and resolves team members and guests complaints
* Provides input into the hiring, supervision, training, assessment, coaching, and disciplining of department heads and other key team members
* Conducts performance evaluations that are timely and constructive
* Oversee the physical maintenance of the hotel to ensure cleanliness, organization, safety and general condition
* Walk the property and inspect rooms for cleanliness and preventative maintenance
* Ensure that property preventative maintenance is conducted
* Support coworkers and team as needed to ensure efficient operation
* Perform duties, special assignments and projects as requested by management.
General Requirements:
* Outstanding customer service skills
* Ability to interpret financial data from various sources to meet appropriate objectives.
* Strong and inspiring leadership skills
* Ability and willingness to step into any role to ensure the success of the hotel operation
* Effective in conflict resolution, including anticipating, preventing, identifying and solving problems as necessary
* Thorough knowledge of hotel operations practices and procedures
* Considerable knowledge of state and federal laws and regulations
* Ability to multitask and prioritize and delegate daily workload
* Outstanding organizational and time management skills
* Ability to handle sensitive material with the utmost discretion and confidentiality
* Must be energetic, a self-starter, and able to work in a fast-paced environment
* Must be detail-oriented and able to work both independently and with a team
* Must maintain standards of attendance and punctuality
* Flexible scheduling is required, including weekends and holidays
Education & Experience:
* Hospitality or Bachelor's Degree
* 5+ years of progressive hotel management experience in hospitality
* Advanced proficiency with Microsoft Excel
* Intermediate proficiency in the use of Accounting, Point of Sales and Property Management Systems; i.e. ProfitSword, Ottimate, Toast, Stay n Touch, Hotel Effectiveness
* Experience in all phases of hotel management, including sales and marketing, human resources, food and beverage, budget/forecast management, rooms, housekeeping and maintenance
* Experience working in a hotel of similar size and financial performance
EOS Hospitality is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. We are committed to fostering a diverse and inclusive workplace.
Assistant Area Manager
General Manager Job 9 miles from Harwich
Are you passionate about enhancing children's educational experiences? We are seeking an experienced and dedicated Area Manager to oversee our licensed before and after school programs in the Dennis, MA area. This is an exciting opportunity to lead a dynamic team and foster a nurturing environment for students and families.
Key Responsibilities:
Manage and support the operations of before and after school programs in multiple locations.
Ensure compliance with state licensing requirements and maintain high-quality standards.
Recruit, train, and mentor site coordinators and staff.
Develop and implement engaging curriculum and activities that promote child development.
Build positive relationships with school administrators, parents, and the community.
Monitor program budgets and ensure financial sustainability.
Conduct regular site visits to evaluate program quality and staff performance.
Address any issues or concerns promptly and effectively.
Qualifications:
Bachelor's degree in Education, Child Development, or related field preferred.
Minimum of 3 years of experience in program management, preferably in before and after school settings.
Strong leadership and communication skills.
Knowledge of Rhode Island licensing regulations for childcare programs.
Ability to work collaboratively and foster a positive team environment.
Strong organizational skills and attention to detail.
What We Offer:
Competitive salary and benefits package.
Opportunities for professional development and growth.
A supportive and collaborative work environment.
The chance to positively impact the lives of children and their families.
If you're ready to take the next step in your career and make a meaningful contribution to our community, we want to hear from you!
Job Type: Full-time
Pay: $24-$27/hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Professional development assistance
Retirement plan
Vision insurance
Schedule:
Monday to Friday
Education:
High school or equivalent (Required)
Work Location: In person
Assistant Store Manager
General Manager Job 32 miles from Harwich
Employee Type: Regular We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression.
What You'll Do
Our Assistant Team Leader (Assistant Store Manager) is a leadership role with a strong emphasis on guest experience, visual presentation, and boutique operations. The ideal candidate has specialty retail experience and is a creative spirit who is ready to support our Boutique Team Leader (Store Manager) in creating an engaging environment for our guests and team members. Assistant Team Leader responsibilities include:
Guest Experience
* Leading and supporting a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests.
Leadership
* Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor.
* Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority.
Talent
* Assisting the Boutique Team Leader in recruiting, hiring, onboarding, developing, and retaining a high-performing and diverse team.
* Assisting in building bench strength for the boutique by preparing team members for the next level of responsibility.
* Establishing open, candid, and trusting professional relationships with your team.
Operations & Visual
* Supporting and enforcing company policies and procedures fairly and consistently.
* Maintaining a visually inspiring boutique that is compelling to the guest by utilizing, leading, and delivering our visual brand standards.
* Problem solving; proactively, creatively, and often independently, driving new ideas and creating solutions to problems.
What You'll Get
* A flexible schedule
* Growth and advancement opportunities
* A generous team member discount
* Monthly Incentive Program
* Opportunity to participate in our 401(K) Plan
* Medical, Dental, Vision, and Life Insurance available for FT positions
* Paid Parental Leave
Position Requirements
* Previous supervisory experience, preferably in a specialty retail store
* Ability to motivate others and work together to deliver sales results
* Able to plan and execute tasks efficiently and independently
* Flexible and adaptable
* Ability to multi-task and balance multiple priorities
* Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays
Physical Requirements
* Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing
* Must be able to work independently
* Must be able to lift and carry up to 35 lbs
We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today.
francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!
General Manager
General Manager Job 45 miles from Harwich
About the Position Functioning under the guidance of senior leadership, the General Manager bears the responsibility of overseeing the operational aspects of the transit system. This role entails supervising the day-to-day operations, encompassing professional and administrative tasks related to planning, directing, controlling, and evaluating the various offices, operations, and programs within the organization. The duties include preparing and presenting daily and monthly reports, as well as enforcing disciplinary measures in alignment with established practices and policies, ensuring proper documentation.
Salary range 110k - 120k
Benefits: Medical, Dental, Vision 401K
Key Responsibilities
+ Effectively communicating company goals, objectives, and policies to employees at the location
+ Frequently coordinating with local staff to maintain consistency in policies and procedures
+ Ensuring adherence to all company safety policies and procedures within the assigned area
+ Maintaining contacts with key customers to enhance service levels, address and resolve service issues, while maintaining or improving service quality
+ Assisting in establishing performance goals and strategic manpower planning
+ Identifying areas for training improvements within the division
+ Developing annual capital and operating budgets, monitoring results, and ensuring attainment of business, financial, and asset management objectives
+ Preparing necessary reports and keeping senior management informed on business issues and pertinent matters
+ Assisting with the setup of operations departments for contract start-ups within the assigned region or as needed
+ Performing other duties as assigned by management to ensure smooth operation of the location
Requirements
Education and Experience
+ Paratransit operations experience required
+ Proven experience developing various reports
+ Labor relations experience, inclusive of contract negotiations and arbitrations
+ Proven experience dealing with state and local government
+ Business development experience
+ Cost control and financial/budget experience handling multiple locations
Necessary Knowledge, Skills and Abilities
+ Knowledge of federal and state employment laws (FTA, FMCSR, Title VII, OSHA, etc.)
+ Excellent communication skills both written and verbal
+ Highly organized with ability to handle multiple projects simultaneously while exceeding established goals and objectives
+ Must be able to demonstrate poise, tact, diplomacy and possess good judgment and discretion
+ Excellent presentation skills required
+ Excellent customer service and interpersonal skills
+ Must be detail oriented and possess effective time management skills
+ Must be a self-starter and highly motivated
+ Must be proficient in Microsoft Office software packages
+ Trapeze and VDS experience helpful
+ Over 50% travel predominately within assigned location
Pre-Employment Requirements
+ Must submit to drug testing and a background check
Physical Requirements
+ Must be able to work shifts or flexible work schedules as needed
+ 90% of work is accomplished indoors and in air conditioned or well-ventilated facilities
+ Work is accomplished in an office or in a cubicle space equipped with a telephone and computer
+ The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen
For more information, please visit our website at **************************
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
EEO is the Law Poster: *****************************************
Drug free workplace
If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
Job Category: General Managers / Asst General Managers / Ops Managers
Job Type: Full Time
Req ID: 3651
Pay Group: UC6
Cost Center: 52661
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
Assistant General Manager
General Manager Job 32 miles from Harwich
Victra is the largest Verizon authorized retailer in the United States. As an Assistant General Manager, you'll get to encourage a sales team and create outstanding customer experiences in one of our retail stores. In this role, you'll be leading a store team from developing the best sales specialists and driving sales targets to financials and store merchandising. You'll be the one creating an outstanding in-store experience that will make customers feel good about our brand and solutions-and help them to choose our wireless products and services.
Are you a person who thrives in a competitive atmosphere, while having fun with your team? If so, then you will fit right in. If you love helping others grow to their full potential and consistently deliver results, then Victra is the place for you. Apply today!
We believe in #Performance #Collaboration #Integrity #Innovation #Integrity #Celebration
On a typical day, you will take care of your guests and confirm that your coworkers have what they need. You will lead by example on the sales floor. Your interactions with customers will show your coworkers how it's done. You will coach them one on one and motivate them to reach the next level of performance. You will also be responsible for some daily operational tasks and will lead your team when the General Manager is away.
* Leading your team by resolving customer issues and assisting with customer transactions.
* Taking direction from store leader on day-to-day operations.
* Setting and sharing daily/weekly/monthly goals with sales teams.
* Providing your team with training and mentoring to deliver an outstanding customer experience by handling customer flow and store traffic.
* Identifying any selling skill gaps, then building and implementing development plans to help the team meet and exceed sales metrics and quota assignments.
* Running store operations - analyzing staffing needs, reporting financial and sales data, handling cash, meeting compliance, opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality.
* Monitoring inventory by restocking shelves with product, maintaining device security, and managing the cleanliness of the store.
* Leading store merchandising and planogram compliance in accordance with company expectations.
* Completing store opening and closing activities.
* Collective responsibility on attaining store targets daily/weekly/monthly.
Here is what we can offer you in exchange for your world-class work:
* Paid Training
* Premium Health, Dental, and Vision Insurance
* Paid Maternity Leave
* 401K Match
* Tuition Reimbursement
* 50% off Verizon Service
* VNation Disaster Relief
* Referral Bonus
* Diversity, Equity, & Inclusion Employee Resource Groups
* Frequent Contests
* Career Advancement Opportunities
* A comprehensive benefit list can be viewed here. Please note that all benefits are subject to the terms and conditions of the plan document or insurance policy.
From a fun work environment to an inclusive culture to amazing benefits, VNation is all about being part of a team that invests in you. Click here to learn more!
Compensation:
We are proud that our Assistant General Managers make a national average annual salary of $43,000 to $67,000, combining a base hourly rate plus uncapped commission.
What we are looking for...
You thrive in a sales environment and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You're open to new ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best. You know you've succeeded when your team is delivering.
You will need to have:
* Background in customer service within the retail, restaurant, or wireless industry preferred
* 1-2 years of experience in a Customer Service or leadership role
* Management experience in a commissions-based sales environment.
* Proven track record of achieving challenging team and individual sales goals.
* Balanced multiple opposing priorities in a multifaceted environment.
* Set goals, evaluated performance, and developed a high performing team.
* Basic interview skills and enhanced staffing knowledge.
* High school diploma or GED.
* One or more years of customer service, preferably in a retail or sales environment.
* Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods.
* At least 18 years of age
* Legally authorized to work in the United States
Physical Requirements
* Ability to lift ten pounds.
* Ability to stand for long periods of time
Training Requirements
All Assistant General Managers are required to attend and successfully complete a 4-day New Hire University (NHU) training program within 2 weeks of their official start date. This class may include overnight travel at the company's expense. All Dual General Managers are required to attend and successfully complete a 3-day General Manager University (SMU) training program within 30 days of completing NHU. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra.
After you apply
You will be required to take a pre-hire assessment. It takes only 20 minutes or less to complete. If you're selected to move forward, one of our recruiters or hiring managers will reach out to tell you more about the role and answer your questions.
Equal Employment Opportunity
We are proud to be an Equal Employment Opportunity Employer - and we celebrate our employees' differences. We do not discriminate on the basis of race, color, age, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender (including gender identity, gender expression, and transgender), marital status, sexual orientation, sex stereotype, national origin, ancestry, citizenship, military or veteran status, physical or mental disability, and genetic information. Different makes us better.
General Manager
General Manager Job 33 miles from Harwich
We are seeking an experienced and passionate General Manager to lead our team at The Ocean Club, a brand-new, year-round restaurant located in the beautifully restored Historic Martha's Vineyard Bank building in Vineyard Haven. This is a unique opportunity to join an exciting new concept during the final stages of build out and play a key role in shaping its success from the ground up.
Responsibilities include:
Hiring, training, and leading front-of-house and back-of-house teams
Overseeing daily operations and ensuring exceptional guest experiences
Managing scheduling, inventory, and vendor relationships
Working closely with ownership on budgeting, marketing, and strategic goals
Maintaining compliance with all health, safety, and licensing requirements
Ideal candidates will have:
3+ years of general management experience in a high-volume restaurant
Strong leadership, organizational, and communication skills
A commitment to hospitality and community engagement
Experience with year-round operations in a seasonal environment (preferred)
Availability to start prior to opening to assist with pre-launch operations
This is a full-time, year-round position with competitive salary and benefits.
Compensation & Benefits
A $5000 signing bonus
Top tier health benefits
Paid time off
Generous matching 401(k) after one year
Discount at Lyons Group venues
Housing available
Opportunities for advancement within a growing hospitality group
Ongoing training and development
Fun and team-oriented work environment
Benefits:
Flexible Scheduling: Choose shifts that work best for your lifestyle.
Employee Discounts: Enjoy discounts on food and beverages.
Career Growth Opportunities: We promote from within, with training programs to help you advance.
Health & Wellness Benefits: Eligible employees can participate in health insurance, dental, and vision plans.
Paid Time Off (PTO): Vacation and sick leave for eligible employees.
Referral Program: Earn bonuses by referring friends to join our team.
To apply, please email your resume and a brief cover letter to the email address below with “General Manager - Ocean Club” in the subject line.
GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage , Starbucks) (T1495)
General Manager Job 40 miles from Harwich
Company DescriptionJobs for Humanity is partnering with Target to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Target
Job Description
Location: 101 Independence Mall Way, Kingston, Massachusetts, United States, 02364-3048
Starting Hourly Rate / Salario por Hora Inicial: $17.50 USD per hour
ALL ABOUT TARGET
As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.
Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together.
ALL ABOUT GENERAL MERCHANDISE
Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas of the store. This team leads Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pick, pack and ship fulfillment work.
At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Expert can provide you with the:
Knowledge of guest service fundamentals and experience supporting a guest first culture across the store
Experience in retail business fundamentals including: department sales trends, inventory management, and process efficiency and improvement
Experience executing daily/weekly workload to support business priorities and deliver on sales goals
As a General Merchandise Expert, no two days are ever the same, but a typical day will most likely include the following responsibilities:
Create a welcoming experience by authentically greeting all guests
Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach
Engage with guests in a genuine way, which include asking questions to better understand their specific needs
Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience
Thank the guest in a genuine way and let them know we're happy they chose to shop at Target
Be an expert and dedicated owner of select GM areas to ensure sales floor is zoned, in stock and accurately signed for guests
Acknowledge guests as you complete workload with minimal guest disruption; review sales trends to understand how to prioritize daily workload based on business and guest needs
Ensure regular and promotional signing is set accurately for GM categories and be knowledgeable of products in the ad
Execute revisions, sales plans and planograms for all GM categories
Assist all non-GM areas of the store with transition sets and In Store Marketing (ISM)
Conduct weekly price change workload for all GM categories
Complete Radio Frequency ID (RFID) scans in GM areas and system audit functions to ensure inventory accuracy
Accurately execute all backroom fills, including guest requests, and backstock product from GM categories efficiently and timely
Own backroom aisles, including backstock, for your GM areas
Process all inbound deliveries using the Receive application to ensure inventory accuracy
Complete all backroom daily and weekly audits
Operate power equipment only if certified
Maintain backroom and fixture room organization, location accuracy and follow equipment guidelines
Follow processes accurately with attention to detail, monitor own progress and accurately prioritize tasks
Demonstrate a culture of ethical conduct, safety and compliance
Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices
Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as federal, state, and local adult beverage laws
All other duties based on business needs
WHAT WE ARE LOOKING FOR
We might be a great match if:
Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guests
Providing service to our guests that makes them say I LOVE TARGET! excites you…. That's why we love working at Target
Stocking, Setting and Selling Target products sounds like your thing… That's the core of what we do
You aren't looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded
The good news is that we have some amazing training that will help teach you everything you need to know to be a General Merchandise Expert. But, there are a few skills you should have from the get-go:
Welcoming and helpful attitude toward guests and other team members
Learn and adapt to current technology needs
Work both independently and with a team
Resolve guest questions quickly on the spot
Attention to detail and follow a multi-step processes
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
Accurately handle cash register operations
Climb up and down ladders
Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds
Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary
Americans with Disabilities Act (ADA)
Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at ************** for additional information.
Store Sales Manager
General Manager Job 23 miles from Harwich
divdivdivdivp id="is Pasted"Store Sales Manager - Lead, Grow, and Succeed with Mattress Warehouse!/ppbr//pp Join a Winning Team! At Mattress Warehouse, we are passionate about helping our customers improve their lives through quality sleep. As one of the fastest-growing bedding retailers in the U.S., we offer unparalleled opportunities for career growth in a supportive, team-oriented environment. With over 300 stores and counting, now is the perfect time to join our dynamic team!/ppstrongbr//strong/ppstrongu Why Choose Mattress Warehouse?/u/strong/pulli Competitive Compensation - Enjoy a generous base pay with unlimited commission potential./lili Comprehensive Benefits - Medical, dental, vision, life insurance, and more to fit every budget./lili Retirement Planning - 401(k) with a strong employer match to help secure your future./lili Work-Life Balance - Paid time off, including vacation, personal, and sick days./lili Career Growth - Extensive paid training, ongoing development, and advancement opportunities./lili Employee Discounts - Save big on the best mattress brands in the industry!/lili Exclusive Technology - Leverage our bed MATCH diagnostic sleep system, which uses 18 key measurements and data points to help customers find their perfect mattress, making selling easier and more impactful!/li/ulpbr//ppstrongu Your Role as a Store Sales Manager:/u/strong/pulli As a Sales Manager, you'll be the face of Mattress Warehouse, guiding customers to find their perfect sleep solution while also leading and developing your team. You will:/lili Greet and engage customers to identify their sleep needs./lili Utilize our bed MATCH technology to provide data-driven recommendations./lili Recommend, demonstrate, and sell top-name brand products./lili Educate customers on financing, warranties, and delivery options./lili Train, mentor, and develop associates to achieve sales goals and deliver top-tier customer service./lili Manage daily store operations, inventory, and sales reporting./lili Ensure the showroom is well-maintained and displays are set to company standards./lili Lead by example, fostering a high-energy, results-driven sales environment./li/ulpbr//ppstrongu What We're Looking For:/u/strong/pulli Previous retail, customer service, or commissioned sales experience preferred./lili Strong leadership and coaching skills to help associates grow./lili Excellent communication and interpersonal abilities./lili Ability to lift up to 75 lbs. and maintain a neat and organized showroom./liliA motivated, goal-driven mindset with a passion for helping others succeed./li/ulp If you're looking for a career, not just a job, Mattress Warehouse is the place for you! Join us in shaping the future of sleep retail and take the next step in your career today./p/div/div/div
/div
Fitness Club General Manager (2025)
General Manager Job 28 miles from Harwich
div class="iCIMS_JobContent" h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p data-sourcepos="4:1-4:236" style="margin: 0px;"The Nantucket Hotel amp; Resort is seeking a General Manager to lead the daily operations of our Fitness Club. This pivotal role involves comprehensive oversight of our fitness center, ensuring an exceptional experience for our members and guests./pp data-sourcepos="6:1-6:201" style="margin: 0px;"The General Manager will be responsible for supervising a dedicated team, including the Club Manager, Club Assistant Manager, Club Desk Attendants, Club Activities Counselors, Fitness Instructors, and Personal Trainers. Key responsibilities include:/pul data-sourcepos="8:1-13:0"li data-sourcepos="8:1-8:201"strong Operational Management/strong: Directing daily club activities, ensuring all facilities (pool area, locker rooms, studio, hot tub, etc.) are well-maintained, fully functional, and appropriately stocked./lili data-sourcepos="9:1-9:174"strong Staffing amp; Scheduling/strong: Hiring, training and developing staff. Creating and managing staff schedules to guarantee adequate coverage for all services, and actively filling in for any open shifts as needed. Able to work holidays and weekends./lili data-sourcepos="10:1-10:138"strong Program Support/strong: Assisting with the seasonal Kid's Program. This will include recruiting, hiring and scheduling./lili data-sourcepos="11:1-11:199"strong Financial amp; Marketing Oversight/strong: Tracking budgets and membership sales, and collaborating closely with our marketing team to develop and implement effective sales and marketing campaigns./lili data-sourcepos="12:1-13:0"strong Customer Service Excellence/strong: Upholding and promoting the highest standards of customer service within the Club./li/ulp data-sourcepos="14:1-14:290" style="margin: 0px;"We are looking for a physically fit individual with a strong blend of customer service, business, management, sales, and marketing expertise. Essential qualities for success in this role include excellent problem-solving, interpersonal, organizational, and communication skills./pp data-sourcepos="16:1-16:155" style="margin: 0px;" /pp data-sourcepos="16:1-16:155" style="margin: 0px;"This is a dynamic opportunity for a results-oriented leader to make a significant impact on our Fitness Club's success and the well-being of our community./pp data-sourcepos="16:1-16:155" style="margin: 0px;" /pp data-sourcepos="16:1-16:155" style="margin: 0px;" /p
/div
/div
/div
h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job"
Responsibilities
/h2
div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"
div class="iCIMS_Expandable_Container"
div class="iCIMS_Expandable_Text"
h2 class="cs8D95151C"span class="cs1611372C"Duties/Responsibilities:/span/h2ullispanRelentlessly focused on providing the best possible experience for members, guests, vendors, and team members./span/lilispan Assist with club member sales and payment processing./span/lilispan Assist with outbound member communications./span/lili class="cs A2865A9F"span Maintaining the equipment, including repairing and replacing items as necessary./span/lili Enhancing profitability by organizing and delivering an appropriate range of fitness activities and programs./lilispan Setting and contributing to targets for attracting new members./span/lilispan Work with marketing to initiate membership sales campaigns./span/lili Ensuring compliance with health and safety legislation./lili class="cs A2865A9F"span Proactively and professionally handle member complaints and suggestions./span/lili class="cs A2865A9F"span Reviewing data about class attendance to identify opportunities./span/lili class="cs A2865A9F"span Oversee the entire Club staff including Kids Club when in season./span/lili class="cs A2865A9F"span Interview, hire, and supervise all club candidates and fitness instructors./span/lili class="cs A2865A9F"span Maintaining knowledge of the latest fitness trends./span/lili class="cs A2865A9F"span Manage budgets and forecasts./span/lili class="cs A2865A9F"span Collaborate with GM, owners, and department heads to create, establish, and enforce member policies./span/lili class="cs A2865A9F"span Ensure cleanliness of the club and children's program./span/lili class="cs A2865A9F"span class="cs1B16EEB5"Performs other related duties as assigned./span/li/ul
/div
/div
/div
h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job"
Qualifications
/h2
div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"
div class="iCIMS_Expandable_Container"
div class="iCIMS_Expandable_Text"
div class="col-sm-8"div class="article-content" data-swiftype-index="true"div aria-labelledby="ctl00_PlaceHolderMain_ctl08_label" class="ms-rtestate-field" id="ctl00_PlaceHolderMain_ctl08__ControlWrapper_RichHtmlField"h2 class="cs4B3F8A10"span class="cs1611372C"Required Skills/Abilities:/span/h2ulli class="cs182F6ED1"span class="cs1B16EEB5"Excellent verbal and written communication skills./span/lili class="cs182F6ED1"span class="cs1B16EEB5"Fitness equipment knowledge./span/lili class="cs182F6ED1"span class="cs1B16EEB5"Excellent organizational skills and attention to detail./span/lili class="cs182F6ED1"span class="cs1B16EEB5"Strong supervisory and leadership skills./span/lili class="cs182F6ED1"span class="cs1B16EEB5"Proficient with Microsoft Office Suite or related software./span/lili class="cs182F6ED1"span class="cs1B16EEB5"Preferred knowledge of RDP and membership software./span/lilispan style="font-size: 10pt; font-family: verdana, geneva;"Must be available to work a schedule that will include holidays, weekends, and varied shift times./span/lilispan style="font-size: 10pt; font-family: verdana, geneva;"span Outstanding interpersonal skills to work closely with team members, clients, and guests./span/span/li/ulh2 class="cs4B3F8A10"span class="cs1611372C"Education and Experience:/span/h2ulli class="cs182F6ED1"span class="cs1B16EEB5"Minimum of three years of professional experience in fitness club management preferred or a similar management position. /span/lili class="cs182F6ED1"span class="cs1B16EEB5"Current industry certification through nationally recognized certifying body (NASM, ACE, ACSM, or NSCA) is beneficial but not required./span/lili class="cs182F6ED1"span class="cs1B16EEB5"CPR/AED and First Aid Certification or the ability to become certified in the first 60 days of employment./span/li/ulh2 class="cs4B3F8A10"span class="cs1611372C"Physical Requirements:/span/h2ulli class="cs A2865A9F"span class="cs1B16EEB5"Prolonged periods sitting at a desk and working on a computer./span/lili class="cs A2865A9F"span class="cs1B16EEB5"It may be necessary to lift/assist others in lifting heavy workloads up to 100 pounds or more - physical activity is expected./span/li/ul/div/divdiv class="shrm-tags shrm-tags-empty" id="ctl00_PlaceHolderMain_ctl10_pan_Main" /divdiv class="article-social-bar socials-bottom" id="ctl00_PlaceHolderMain_ctl11_pan_Main"br//diva target="_blank"/a/divdiv class="col-sm-4"div class="shrm-widget ad-holder hidden-xs hidden-sm"div id="ctl00_PlaceHolderMain_ctl15_pan_AdWordsWrapper"div data-google-query-id="CN-pu56By_YCFRQ7rQYdYwQFJg" id="ctl00_PlaceHolderMain_ctl15_pan_AdWords" /div/div/div/div
/div
/div
/div
/div
General Manager
General Manager Job 32 miles from Harwich
Benefits:
Bonus based on performance
Company parties
Competitive salary
Employee discounts
Free uniforms
Opportunity for advancement
Paid time off
Training & development
Job Title: KidStrong General Manager Center: KidStrong PlymouthReports To: Area Developer
KidStrong General Managers are the leaders of the center - it is the responsibility of the General Manager to foster a culture of learning and development for both their coaches and the families that attend the center. The General Manager is a talented, welcoming, and engaging leader who is focused on defining goals and delivering an exceptional experience for the kids, families, and team members. The goal of the General Manager is to develop and train their coaching team, build close relationships with their members, and deliver key business results such as sales performance and lowering member attrition.
RESPONSIBILITIES:
CENTER OPERATIONS
Understand the center's key KPIs and financials to make informed and responsible business decisions.
Build and maintain relationships with KidStrong families that align with our core values and provide exceptional customer service.
Oversee center-level initiatives i.e. center maintenance, training, brand consistency, etc.
Daily, Weekly, and Monthly cleaning and maintenance of the center. Delegate center tasks amongst the center team to ensure consistent execution.
Manage center-level employee issues and manage appropriate documentation.
The typical schedule includes 4 weekday and 1-weekend shifts with specific hours dependent on the needs of the center.
Set and communicate coach schedules using appropriate scheduling and communication platforms.
Schedule, promote, and sell KidStrong events, such as camps and parties, to maximize center profitability.
SALES
Maintain flawless lead management by conducting call drives to new and existing leads in the Center's CRM tool.
Responsible for sales, as well as delegating responsibilities to the center staff team, i.e. call drives, trial conversion, and event booking.
Finalize sales and bookings that are generated through online self-sign-up flow.
Source and attend local events to increase brand awareness, and drive incremental leads and memberships.
LEADERSHIP
Foster a coaching culture - see something, say something.
Continuously assess and document Coaches based on the KidStrong Coach DNA profile and class quality.
Recruit, screen, interview, onboard, manage, train, and evaluate coaching candidates.
Ensure candidates complete all paperwork to comply with company policy and law.
Lead coaching candidates through the training process and required evaluations.
Manage and support the ongoing professional development of staff through LearnUpon.
Lead Center level staff meetings focused on - development, productivity, programming, and product.
Communicate professionally with co-workers in Slack and Email, including periodic checks of messages when not in centers.
Attend weekly leadership meetings.
COACHING
Coach students by delivering an evolving curriculum that focuses on Brain, Physical, and Character development for ages ranging from walking to 11 years old approximately as required by business demands.
Create positive interactions with students and families before, during, and after class.
Understand the “why” behind the KidStrong curriculum and be able to clearly and concisely communicate it.
Demonstrate and manage the implementation of various programming and curriculum elements.
Use the KS Coaches App to record and provide data (attendance, awards, etc.).
Must be able to work in a physically intensive environment - coaches may cover multiple miles in a shift moving through class, lifting and repeatedly moving equipment up to 25 pounds in weight.
Lead monthly center staff meetings focused on culture, development, product, and performance.
Approximately 3-5 coaching hours per week
SKILLS/QUALIFICATIONS
An athletic and/or coaching background with experience working with or coaching kids ages 15 months - 11 years old - a passion for working with children is non-negotiable!
Achieve Coach Certification through the HQ Training and Certification team.
Complete training through LearnUpon as required by the HQ Training and Certification team.
Comfortable speaking to parents/guardians regarding a variety of topics.
Prior experience as a pediatric OT/PT is a plus, but not required.
Previous experience in management is required.
Practical work experience with Google and Microsoft platforms.
Previous experience with systems and platforms such as ZenPlanner, LearnUpon, CareerPlug, ADP, and FranConnect is preferred but not required
Intermediate knowledge of physiology, exercise techniques, and body mechanics.
CPR certified.
Sphere of Interaction
This position will supervise the AGM, Lead Coach, and coaches. The General Manager will consistently lead and mentor their team. Communication and interpersonal skills are essential. The General Manager will work closely with center team members and families. This position will also interact with leadership and KidStrong, Inc. HQ team members.
DNA/COMPETENCIES
To perform the job successfully, an individual should demonstrate the following competencies:
High Standards
Establishes and holds high standards
Natural Leader
Creates and embodies culture.
Takes initiative.
Leads by Example
Sets tone through actions.
Passionate
Stays focused on the KidStrong Goals.
Goal-oriented and high-performing.
Command Presence
Upholds KidStrong Values; creates a vision for others.
Teacher
Communicate and ensure the transfer of knowledge.
Professional
Approaches others in a tactful manner.
Reacts well under pressure.
Treat others with respect and consideration.
Accepts responsibility for own actions.
Follows through on commitments.
Performer
Engaging, Fun, Likable.
High Energy, Clear & Easy to Understand.
Mentor
Develops and nurtures relationships.
Focuses on developing self and others.
Planning/Organizing
Prioritizes and plans work activities; Develops realistic action plans.
Set goals and objectives.
Uses time efficiently.
Plans for additional resources.
Organizes or schedules other people and their tasks.
Oral Communication
Speaks clearly and persuasively in positive or negative situations.
Responds well to questions; Listens and gets clarification.
Demonstrates group presentation skills; Participates in meetings.
Written Communication
Writes clearly and informatively; Edits work for spelling and grammar
Varies writing style to meet needs
Presents numerical data effectively; Able to read and interpret written information.
Teamwork
Balances team and individual responsibilities
Exhibits objectivity and openness to others' views
Contributes to building a positive team spirit; Supports everyone's efforts to succeed.
Puts success of team above own interests; Able to build morale and group commitments to goals and objectives
Coachable/Low Ego Mindset
Gives and welcomes feedback.
Encourages exploring of different perspectives to reach common goals and objectives
Has a growth mindset; Sees every opportunity as one to learn from.
Adaptability
Comfortable calling an audible; continuing or adjusting the play after the audible is called.
Embraces innovation and a quickly changing landscape. Best Idea Wins!
Compensation: $45,000.00 - $55,000.00 per year
KidStrong is a private child development training center focused on brain, physical & character development for ages walking through 11 years old. KidStrong offers a science-based curriculum that is parent-focused and taught by professionals.
OUR PEOPLE:
- Want to work with great people
- Want personal and professional growth
- Want to make an impact
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to KidStrong Corporate.
Seasonal F&B Manager
General Manager Job 6 miles from Harwich
About Us Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
#PGH-BMC
Location Description
Located along the shores of Chatham, Massachusetts, Chatham Bars Inn, a Forbes Five-Star resort, stands as a timeless beacon of hospitality, blending rich history with modern luxury on 25 oceanfront acres. With over a century of heritage, the Inn has captivated visitors with panoramic ocean views, impeccable service, and a commitment to preserving the essence of New England charm. The Inn has 217 rooms and suites, from the historic Main Inn to dozens of cottage-style buildings with flower-lined brick walkways and breathtaking views. Chatham Bars Inn is one of Cape Cod's most beloved destinations for family vacations, romantic getaways, and corporate retreats. Guests of the Inn are able to experience a series of authentic, first-hand Cape Cod experiences such as private cabana rentals along the Inn's private quarter-mile beach, an oceanfront pool, complimentary bike rentals, private bonfires, tennis courts, a full-service spa, and supervised Kids Crew sessions. The nearby 8-acre Chatham Bars Inn Farm provides the Inn's restaurants with over 100,000 pounds of produce seasonally and offers popular outdoor farm-to-table dinners at the farm each week. Beyond its picturesque setting and luxurious accommodations, Chatham Bars Inn is renowned for its culinary program. The resort has six different dining options, each offering a unique culinary experience showcasing the freshest local ingredients and innovative flavor. From its historic origins to its modern amenities and exquisite dining, the Inn continues to attract visitors with its charm, elegance, and unwavering dedication to excellence.
Overview
We invite you to join the high-energy team at Chatham Bars Inn, a Forbes Travel Guide Five Star Hotel on Cape Cod, Massachusetts with 25 oceanfront acres, 217 rooms and suites, five restaurants, boating, a private beach, full-service spa, 8-acre farm and endless recreation activities. Open year round, the Inn is a five-minute stroll from Chatham's charming Main Street and within a short drive of all Cape Cod has to offer.
The Seasonal Restaurant Manager will be responsible for but not limited to assisting and supporting the Food and Beverage Manager in the assigned outlet. The Manager will maintain a high standard of quality with regard to guest and employee satisfaction and is responsible for meeting the objectives and standards set forth by the resort, in addition to:
* Greeting guests and assigning tables
* Handles guest complaints
* Contribute to the achievement of F&B revenue goals
* Strive to increase F&B guest counts while maintaining quality of service
* Review staffing needs daily and weekly
* Ensures accountability of the restaurant operating systems (requisitions, weekly and daily inventory's)
Qualifications
* Superior customer service skills
* Minimum of 1 year supervisory experience preferred
* Ability to work weekends and holidays
* Must be able to stand for long periods of time
* Ability to multi-task
* Strong attention to detail and organization
* Basic computer skills required. Experience with Excel, Outlook, Micros and Open Table
* Clear and concise written and verbal communication skills
* Enjoys a fast-paced work environment
* Must be able to lift up to 40 lbs
* Current TIPS Alcohol Certification or comparable alcohol service certification
Seasonal Beach Manager
General Manager Job 38 miles from Harwich
Job Description
Who We Are:
Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is the nation’s premier conservation and preservation organization. The Trustees’ preserves, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts. Our properties are open to all, and we thrive by involving as many people as possible in all that we do. We aim to protect special places for future generations to enjoy in perpetuity, and have helped protect more than 50,000 acres, including 27,000+ acres on more than 120 reservations that are open to the public. As a non-profit conservation organization, we are funded and supported entirely by our visitors, supporters, volunteers, and our 100,000 Member households. We encourage you to learn more about The Trustees on our website, ********************
Posting Information:
Salary/Hourly Rate: $18-$20/hour
Hours per week: 40 hours
Job Classification: Limited-term, non-exempt
Job Type: Onsite
Duration: May - September
Location: Long Point, Martha’s Vineyard, MA
What You’ll Do:
The Role
:
As the Seasonal Beach Manager, you will serve as a leader and use their experience in customer service to help ensure every aspect of the public’s visit to Long Point is positive and enjoyable. This position reports to the Beach Operations Lead. You will oversee a large portion of the day-to-day operations at the beach and work collaboratively with other supervisory staff on the property. In the summer season, you will manage the beach gate and transport staff.
Specifically, you’ll:
Assist with seasonal staff training, monitoring delivery and coaching staff to sustain positive staff/guest interactions.
Ensure proper daily opening and/or closing of beach.
Oversee employee records and payroll for beach employees. Maintain staff schedules.
Carefully monitor traffic flow onto the property. In collaboration with the Beach Steward, ensure that parking lot is carefully managed to maximize revenue and minimize visitor frustration and safety.
Commanding knowledge of current POS system to ensure staff understanding and use of software and provide troubleshooting solutions when necessary.
This is a limited-term, nonexempt position working 40 hours/week, and reporting directly to the Beach Operations Lead.
Requirements
What You’ll Need:
Skills and Experience:
This position requires a strong and positive leader with experience bringing cohesion to teams.
Interest in both workstation and field operations work, able to switch gears readily.
Experience record/log keeping and public safety documentation.
Eye for detail to ensure that daily operations are smooth, as well as the ability to look at the "big picture" and be able to guide staff and beach towards a common goal.
Exceptionally strong customer service and communication skills.
Must be capable of effectively handling high-pressure situations while remaining calm.
Additional experience/background in the following areas is a plus: customer service, conflict management, visitor experience.
Eligibility Criteria:
Must be available to work evenings, weekends, and holidays.
Comfortable working in variable outdoor weather and water conditions throughout the Summer
Ability to lift 40 pounds, and be on feet up to 10 hours per day
Current authorization to work in the United States – a candidate must have such authorization by his or her first day of employment.
A valid driver’s license, as well as a satisfactory driving record as outlined in The Trustees’ driving policy. [if needed]
A satisfactory criminal background (CORI) check.
Don’t quite have all the skills and experience listed above? We still want to hear from you! Research shows that historically marginalized groups are less likely to apply if they do not meet every single requirement. We are committed to building a diverse team and encourage you to apply even if you are missing some of the skills and experience above.
Questions? Contact our People team at **********************!
Benefits
Your Benefits:
Sick Time: 40 hours of paid sick time upfront.
Reciprocity: Employees have access to free and discounted admission and membership to more than 50 nearby museums and cultural institutions.
Discounts: Enjoy free entry to all Trustees properties, discount event tickets, and discounted merchandise at our stores and on stays at our inns.
Equal Opportunity and Diversity:
The Trustees is a proud equal opportunity employer and does not discriminate against any protected status including, but not limited to, age, race, ethnicity, sex, gender, sexual preferences, nation of origin, religion, or disability status and strongly encourages applications from people of color, persons with varying abilities, women, and LGBTQ+ applicants. We aspire to reflect and effectively serve the residents and communities of Massachusetts, who are at the core of our mission.
The Trustees’ commitment to advancing the organization’s vision for this work may be found here:
Diversity, Belonging, Inclusion and Equity
.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
We are committed to creating an inclusive and accessible work environment. To request reasonable accommodations during the application or interview process, please contact us at
**********************
.
Assistant Store Manager
General Manager Job 48 miles from Harwich
We offer a creative and friendly environment with plenty of opportunity for advancement.
Who We Are
Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression.
What You'll Do
Our Assistant Team Leader (Assistant Store Manager) is a leadership role with a strong emphasis on guest experience, visual presentation, and boutique operations. The ideal candidate has specialty retail experience and is a creative spirit who is ready to support our Boutique Team Leader (Store Manager) in creating an engaging environment for our guests and team members. Assistant Team Leader responsibilities include:
Guest Experience
Leading and supporting a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests.
Leadership
Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor.
Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority.
Talent
Assisting the Boutique Team Leader in recruiting, hiring, onboarding, developing, and retaining a high-performing and diverse team.
Assisting in building bench strength for the boutique by preparing team members for the next level of responsibility.
Establishing open, candid, and trusting professional relationships with your team.
Operations & Visual
Supporting and enforcing company policies and procedures fairly and consistently.
Maintaining a visually inspiring boutique that is compelling to the guest by utilizing, leading, and delivering our visual brand standards.
Problem solving; proactively, creatively, and often independently, driving new ideas and creating solutions to problems.
What You'll Get
A flexible schedule
Growth and advancement opportunities
A generous team member discount
Monthly Incentive Program
Opportunity to participate in our 401(K) Plan
Medical, Dental, Vision, and Life Insurance available for FT positions
Paid Parental Leave
Position Requirements
Previous supervisory experience, preferably in a specialty retail store
Ability to motivate others and work together to deliver sales results
Able to plan and execute tasks efficiently and independently
Flexible and adaptable
Ability to multi-task and balance multiple priorities
Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays
Physical Requirements
Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing
Must be able to work independently
Must be able to lift and carry up to 35 lbs
We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today.
francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!
Seasonal Beach Manager
General Manager Job 38 miles from Harwich
Who We Are:
Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is the nation's premier conservation and preservation organization. The Trustees' preserves, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts. Our properties are open to all, and we thrive by involving as many people as possible in all that we do. We aim to protect special places for future generations to enjoy in perpetuity, and have helped protect more than 50,000 acres, including 27,000+ acres on more than 120 reservations that are open to the public. As a non-profit conservation organization, we are funded and supported entirely by our visitors, supporters, volunteers, and our 100,000 Member households. We encourage you to learn more about The Trustees on our website, ********************
Posting Information:
Salary/Hourly Rate: $18-$20/hour
Hours per week: 40 hours
Job Classification: Limited-term, non-exempt
Job Type: Onsite
Duration: May - September
Location: Long Point, Martha's Vineyard, MA
What You'll Do:
The Role
:
As the Seasonal Beach Manager, you will serve as a leader and use their experience in customer service to help ensure every aspect of the public's visit to Long Point is positive and enjoyable. This position reports to the Beach Operations Lead. You will oversee a large portion of the day-to-day operations at the beach and work collaboratively with other supervisory staff on the property. In the summer season, you will manage the beach gate and transport staff.
Specifically, you'll:
Assist with seasonal staff training, monitoring delivery and coaching staff to sustain positive staff/guest interactions.
Ensure proper daily opening and/or closing of beach.
Oversee employee records and payroll for beach employees. Maintain staff schedules.
Carefully monitor traffic flow onto the property. In collaboration with the Beach Steward, ensure that parking lot is carefully managed to maximize revenue and minimize visitor frustration and safety.
Commanding knowledge of current POS system to ensure staff understanding and use of software and provide troubleshooting solutions when necessary.
This is a limited-term, nonexempt position working 40 hours/week, and reporting directly to the Beach Operations Lead.
Requirements
What You'll Need:
Skills and Experience:
This position requires a strong and positive leader with experience bringing cohesion to teams.
Interest in both workstation and field operations work, able to switch gears readily.
Experience record/log keeping and public safety documentation.
Eye for detail to ensure that daily operations are smooth, as well as the ability to look at the "big picture" and be able to guide staff and beach towards a common goal.
Exceptionally strong customer service and communication skills.
Must be capable of effectively handling high-pressure situations while remaining calm.
Additional experience/background in the following areas is a plus: customer service, conflict management, visitor experience.
Eligibility Criteria:
Must be available to work evenings, weekends, and holidays.
Comfortable working in variable outdoor weather and water conditions throughout the Summer
Ability to lift 40 pounds, and be on feet up to 10 hours per day
Current authorization to work in the United States - a candidate must have such authorization by his or her first day of employment.
A valid driver's license, as well as a satisfactory driving record as outlined in The Trustees' driving policy. [if needed]
A satisfactory criminal background (CORI) check.
Don't quite have all the skills and experience listed above? We still want to hear from you! Research shows that historically marginalized groups are less likely to apply if they do not meet every single requirement. We are committed to building a diverse team and encourage you to apply even if you are missing some of the skills and experience above.
Questions? Contact our People team at **********************!
Benefits
Your Benefits:
Sick Time: 40 hours of paid sick time upfront.
Reciprocity: Employees have access to free and discounted admission and membership to more than 50 nearby museums and cultural institutions.
Discounts: Enjoy free entry to all Trustees properties, discount event tickets, and discounted merchandise at our stores and on stays at our inns.
Equal Opportunity and Diversity:
The Trustees is a proud equal opportunity employer and does not discriminate against any protected status including, but not limited to, age, race, ethnicity, sex, gender, sexual preferences, nation of origin, religion, or disability status and strongly encourages applications from people of color, persons with varying abilities, women, and LGBTQ+ applicants. We aspire to reflect and effectively serve the residents and communities of Massachusetts, who are at the core of our mission.
The Trustees' commitment to advancing the organization's vision for this work may be found here:
Diversity, Belonging, Inclusion and Equity
.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
We are committed to creating an inclusive and accessible work environment. To request reasonable accommodations during the application or interview process, please contact us at
**********************
.