Senior Manager - Multi-Location Car Wash Operations
General Manager Job 41 miles from Manchester
Job Description
Job Title: Senior Manager - Multi-Location Car Wash Operations Company: Wash N Roll About Us: Wash N Roll is a leader in premium car wash services, committed to delivering exceptional quality and customer satisfaction at every turn. With our two state-of-the-art car wash locations in LaGrange, GA and Phenix City, AL, we are dedicated to providing a superior experience for our customers. We are seeking an experienced and enthusiastic Senior Manager to oversee and optimize operations across both of our locations.
Position Overview: As the Senior Manager for Wash N Roll, you will play a critical role in managing and enhancing the performance of our Antioch and Smyrna car wash locations. You will be responsible for ensuring operational efficiency, maintaining high service standards, and driving team performance across both sites. This is an exciting opportunity for a strategic leader with a passion for excellence and a track record of managing multiple locations.
Key Responsibilities:
Operational Excellence: Supervise the daily operations of both car wash facilities to ensure smooth, efficient, and high-quality service delivery.
Team Leadership: Manage, motivate, and develop a diverse team of supervisors, technicians, and customer service representatives. Conduct regular performance evaluations and provide training and support.
Customer Satisfaction: Uphold and exceed our customer service standards. Address customer concerns and feedback promptly, striving for a consistently outstanding experience.
Financial Management: Oversee budgeting, financial reporting, and cost control for both locations. Develop strategies to improve profitability and manage resources effectively.
Process Optimization: Identify and implement best practices to enhance operational efficiency and service quality. Continuously assess and refine processes to drive performance improvements.
Compliance & Safety: Ensure that all operations adhere to industry regulations and safety standards. Conduct regular safety audits and enforce strict adherence to safety protocols.
Inventory Oversight: Manage inventory levels of supplies and equipment, ensuring timely replenishment and optimal stock levels.
Qualifications:
Experience: At least 3 years of managerial experience in the car wash or related service industry, with demonstrated success in managing multiple locations.
Leadership Skills: Strong leadership abilities with a proven track record of team development and performance management.
Customer Service: Exceptional customer service skills with a commitment to delivering a superior customer experience.
Financial Acumen: Proficiency in budget management, financial analysis, and cost control.
Problem-Solving: Excellent analytical and problem-solving skills with a data-driven approach to decision-making.
Communication: Outstanding verbal and written communication skills.
What We Offer:
Competitive salary with performance-based bonuses.
Comprehensive benefits package including health, dental, and vision insurance.
Opportunities for professional development and career advancement.
A collaborative and supportive work environment.
Join Wash N Roll and be a key player in delivering top-quality car wash experiences in Antioch and Smyrna!
Powered by JazzHR
wClhS4iZ9K
Site-Superintendent
General Manager Job 42 miles from Manchester
Job DescriptionSalary:
Founded in 1963 by Don Fessler & George Bowman, Fessler & Bowman, Inc. has grown from a residential flatwork & basement wall contractor to a top 100 Commercial Concrete Contractor recognized across the nation. Keeping customer satisfaction as our fundamental core value has allowed Fessler & Bowman, Inc. to prosper for more than six decades.
Our Culture & Philosophy:
Fessler & Bowman is a fast-paced and culture-focused industry leader in specialty concrete and civil earthwork. When we talk about culture at F&B, it is not just a plaque hanging in our lobby.Our values are our driving force and have allowed us to build a phenomenal team delivering best in class products to our customers.
Open & Constructive
Take Pride in Our Product
Relentless Commitment
Care About Our Customers
Team Success
Summary:
Site Superintendents assist in F&Bs success in both the office and the field. Site-Superintendents will be responsible for supervising and scheduling all construction activities at local job sites; this includes directing Foremen, making sure jobs are being completed on time and on budget, and ensuring quality and safety requirements are being met. The descriptions below are representative of, but not limited to, the duties and responsibilities for this position.
Five Key Roles of the Site-Superintendent:
Communicate daily production goals to field teams and hold the Foremen accountable to achieve daily goals.
Review, validate, and hold the Foremen accountable for the completion of daily timesheets, accurate cost coding, and daily logs on all projects.
Confirm field adherence to the scope of work ensuring no additional T&M and/or change order work is started without written authorization from the client and approval from PM Team.
Validate that all take-off quantities for accuracy and that materials, manpower, and equipment are secured according to the project schedule.
Review project weekly financial performance with PM and General Superintendent to ensure the budget is on track.
Essential Duties & Responsibilities:
Lead and manage multiple crews to ensure that production rates are achieved in line with the budget.
Attend client project meetings and negotiate the timing of change requests in cooperation with the PM team.
Ensure all equipment, forms, shoring, etc. is removed from the site to optimize usage and control project costs.
Validate that F&B standard means and methods are used to ensure all quality targets are achieved.
Validate Grades and evaluations are accurate.
Maintain a rolling 4-week look ahead for manpower needs on all assigned projects.
Daily communication with PM on job progress and identifying any issues that require resolution.
Pour card validation.
Validate Miss Dig/811/One Call has been completed for all projects.
Validating equipment utilization and driving optimization when feasible.
Validate all punch list items are completed.
Communicate with owners and owners representatives on a consistent basis.
Resolve conflicts and disputes to minimize delays and claims.
Instruct and enforce field staff on the processes, policies, and procedures essential to the project.
Ensure job clean-up and demobilization tasks are finished once work is completed.
Understand and apply the Companys labor relations policies.
Communicating and upholding the Companys commitment to Integrity and Code of Ethics, as well as ensuring the same for the entire team.
Other relevant tasks as assigned.
Education, Experience & Qualifications:
At least five (5) years in concrete or heavy civil construction.
Creative and results-oriented, with a strong sense of urgency and self-motivation.
Excellent computer skills, including word processing and spreadsheets.
Excellent problem-solving skills, with an adaptable and flexible style in working with all types of individuals.
Excellent communication skills with the ability to work closely in a positive manner with team members.
Travel:
Travel is required for this position. Travel may include, but is not limited to, travel from office to various job sites. Fessler and Bowman will compensate for travel when applicable.
Work Environment:
As a Site-Superintendent, you will be subject to various work environments. Environments include but are not limited to the following: office and field settings, high/low temperatures, areas close to traffic, loud and frequent noises, confined spaces, heights, indoor/outdoor settings.
Benefits:
Fessler & Bowman is proud to provide eligible Team Members with the following benefits:
Medical, dental and vision insurance
401k with company contributions
Paid Holidays and Paid Time Off
Benefits:
Fessler & Bowman is proud to provide non-union Team Members with the following benefits:
Medical, dental and vision insurance
401k with company contributions
Fessler & Bowman Team Members that are part of a union will receive benefits from the appropriate union.
Recruitment Process:
The recruitment process will include a phone screen, in-person meeting, and a pre-employment background check and drug test.
Fessler & Bowman is an Equal Opportunity Employer
Restaurant General Manager
General Manager Job 40 miles from Manchester
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work!
General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld.
Why work at Zax?
COMPETITIVE PAY
BONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual Salary
FREE Meals
Paid Time Off
Paid Holidays
Employee Referral Program
Opportunities to Advance
Benefits
Medical Insurance
HSA Option Available
Dental Insurance
Vision Insurance
Short-Term Disability
Long-Term Disability
Employer Paid Life Insurance
401(k) With Employer Match
100% match of first 3% contribution + 50% match of next 2% contribution
Additional eligibility requirements
Duties and Responsibilities
Complete all training requirements including:
Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
Food Safety Certification and Manager Certification
Any additional training required by Zax LLC
Ensure that the restaurant delivers great experiences to guests
Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
Plan and delegate shift assignments including communicating expectations and adjusting as needed
Ensure service, product quality, and cleanliness standards are consistently upheld
Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
Strive to increase sales by building community relationships and providing outstanding product and service
Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
Complete performance reviews for crew members and assist with performance reviews for managers
Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures
Utilize management tools and keep neat, accurate, and current records
Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience
Other responsibilities
Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Escalate concerns to your supervisor when appropriate
All other duties necessary to ensure restaurant operations function properly
Job Qualifications
The following requirements must be met in order to qualify for this position.
Must be 21 years of age or older
Must have a valid driver's license, vehicle insurance, and reliable transportation
Open availability and the ability to work a minimum of 5 days and 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check and motor vehicle report
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
Required minimum education: High school diploma or equivalent and some college preferred
3-5 years management experience required
Restaurant management experience preferred
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
Sit, stand, and walk continuously
Occasionally stoop, bend, crouch, or climb, including the use of ladders
Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
Continuous use of hands and wrists for grasping and fine manipulation
Communicate proficiently through speech, reading, and writing
Maintain effective audio-visual discrimination and perception to observe and respond to the environment
Work in an environment that features hot and cold temperature variations and exposure to food allergens
Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Customer Service Manager
General Manager Job 46 miles from Manchester
Job Description
With 100 years of success, Nixon Power Services is the world’s largest distributor of Rehlko generators. We operate in an environment where flexibility and a willingness to take on new responsibilities keeps things interesting! We value team members who are passionate, down to earth and have a “can do” attitude, and enjoy providing premium services to customers.
We are currently looking for a highly motivated individual to join the team as a Customer Service Manager in our Nashville, TN location. We are looking for a self-driven, results-oriented leader with a positive outlook and a clear focus on high quality customer service. The ideal candidate will be able to lead, motivate, and influence a team of Coordinators as well as work with cross functional leaders to grow our business profitability.
What you’ll be doing:
Lead a team of Service Coordinators, collaborating cross-functionally with stakeholders and other teams within the company.
Increase efficiency of Preventative Maintenance schedules by analyzing geography, multi-work order trips, priority, Technician skills, equipment and parts requirements and other resources.
Open, issue, track, and close service work orders.
Conduct warranty actions and filings to internal Warranty Administrator.
Interact with customers to schedule service calls and maintain service job quotes.
Schedule, dispatch, and track status of Technicians.
Collect, review, and process Technician generated documentation including Field Service Reports, Technician time, expenses, parts requests, and Requests for Quotes.
Collaborate with internal departments to support Technicians and their needs to complete service orders.
Other duties as assigned.
What we’re looking for:
Minimum 3-5 years of experience in customer facing positions
Proficient in Microsoft Office Suite of programs.
Strong communication skills both written and verbal.
Exceptional customer service skills.
Strong organizational skills.
Ability to multi-task, prioritize, and manage time effectively with strong attention to detail.
Customer Service Account Manager
General Manager Job 31 miles from Manchester
Job Description
We are Farmers!
We are more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers.
Farmers is an award winning, equal opportunity employer, committed to the strength of a diverse workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isnt just our business its our culture! To learn more about our high-performance culture and open opportunities, check out ********************************* and be sure to follow us on Instagram, LinkedIn, and TikTok.
Benefits
Hourly Base Salary Based on Experience
Mon-Fri Schedule
Hands on Training
Health Insurance
Responsibilities
Assists internal and external customers with moderately complex issues related to insurance matters. Delivers exceptional service while proactively seeking feasible solutions within compliance and legal requirements. Communicates with customers via multiple channels while navigating multiple systems and platforms.
Receives and responds to inquiries related to insurance matters. Interacts with customers, agents, and others to resolve moderately complex issues regarding policy provisions and conditions. Evaluates and interprets policy information within prescribed authority limits.
Accesses account information and communicates while working in multiple systems. Uses account information, deep product knowledge, and knowledge of compliance or legal requirements to make appropriate recommendations or decisions. Documents customer interactions and outcomes thoroughly in system. Escalates unresolved issues requiring advanced support for further resolution.
Builds knowledge and acumen through self-directed learning. Stays informed about underwriting and policy guidelines and other updates including compliance and legal requirements. Helps maintain department knowledge resources to keep them current. Performs other duties as assigned.
Actively listens to customer concerns to identify trends or patterns. Recognizes opportunities for process improvement and makes recommendations to leadership.
Partners with various departments including Policy Support, Claims and Underwriting to respond to customer inquiries. May work with external vendors to further address customer needs.
Base pay commensurate with experience
Requirements
Education Requirements
High School Diploma or equivalent required., Bachelor's degree preferred
Other: Personal Lines or Property and Casualty license will be required for this role. Licensing exam must be obtained within a designated number of attempts or testing window in the state(s) in which the license is acquired.
Experience Requirements
1 year of experience in insurance or related field preferred. Experience providing customer support within a high-volume, complex environment preferred.
District Manager
General Manager Job 41 miles from Manchester
Job Description Come pancake with us! When you work for IHOP restaurants we encourage you to, Be the pancake you wish to see in the world! Being a team member allows you to be more than just a traditional employee. You help create smiles for the future.
Compensation and Benefits:
Join the pancake family! Embark on a career that promotes growth and supports flexible schedules.
Competitive compensation and eligibility for a quarterly operational performance bonus we aim to recognize your dedication and hard work.
Competitive benefits (medical, dental, vision, disability, and life insurance plan options) to ensure you and your family are well taken care of.
Paid Training we aim to set you up for success!
Complimentary meals while on duty Come hungry, leave happy!
Instant Pay Card / Earned Wage Access
Mileage care allowance
Opportunities for advancement and growth within our organization Join a team that encourages building lifelong friendships and memories.
Job Summary:
As a high-achiever District Manager, you would act as the key link between headquarters and assigned districts branches. You will help branches stay up to date with company policies and you will ensure focus on increasing sales and building productive customers relations. The successful candidate will be in charge of the district's day-to-day operations and will carry out company policies and guidelines.
Requirements:
A minimum of 2 years current experience in the Casual Restaurant industry is required.
High School Diploma or GED, required. Associates or a bachelors degree is preferred.
Strong knowledge of team leadership and positive conflict resolution.
Strong knowledge of Profits and Loss, Financials, and product variances.
Exceptional written and verbal communication skills.
Able to withstand comfortably the physical demands a restaurant environment holds
We are an Equal Opportunity Employer.
Co Manager - Hourly
General Manager Job 36 miles from Manchester
HOUCHENS FOOD GROUP, INC.
Co- Manager
Department: Grocery Job Status: Full Time
FLSA Status: Non-Exempt Reports To: Store Manager
Grade/Level: High School or Equivalent Amount of Travel Required: No travel required
Work Schedule: Positions Supervised:
Shift hours that best suit proper store operation needs. Meat Manager, Produce Manager, Front End/Office
Shift is scheduled by store manager. Nights, weekends Manager, Deli Manager, Stock Manager, Leader, Store
and overtime might be necessary. Clerk, Sales Associates, Cashiers, Meat Clerks, Produce
Clerks, Deli Clerks and Stock Clerks
POSITION SUMMARY
Assists store manager in ensuring that the store operates at the standards set forth by the company. Operates a store that provides positive earnings for the company. Directly supervise sales workers in store. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties. Also directs effective safety, security and sanitation programs in compliance with company policy and procedure. Provides supportive leadership to all store employees.
ESSENTIAL FUNCTIONS
Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Assign employees to specific duties.
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Inventory stock and reorder when inventory drops to a specified level.
Keep records of purchases, sales, and requisitions.
Enforce safety, health, and security rules.
Examine products purchased for resale or received for storage to assess the condition of each product or item.
Recruit, interview, hire, train, evaluate personnel performance, demote, promote and terminate store employees when necessary.
Assure all employees know, understand and follow company policies and standards.
Constantly measure performance, evaluate and take corrective action.
Instruct staff on how to handle difficult and complicated sales.
Assure productivity of employees through example and leadership.
Achieve sales and profit objectives through example and leadership.
Examine merchandise to ensure that it is correctly priced, displayed and that it functions as advertised.
Achieve maximum productivity by planning, developing and maintaining work schedules, records of employees' work schedules, timecards and all other necessary records.
Organize, calculate and accurately enter daily sales information and sent to the corporate office.
Maintain constant up to date knowledge of local competition.
Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
Control store expenses
Plan budgets and authorize payments and merchandise returns.
Provide adequate supervision to reduce loss due to theft.
Stay familiar with all memos.
Maintain and preserve company property.
Prevent overstocks and/or out of stocks through correct product ordering.
Develop favorable customer image through cleanliness, attractiveness and employee conduct by providing necessary supervision.
Review and monitor all scheduled shift hours.
Abide by all city, county, state and federal regulations.
Assist in all areas that need attention or assign a person the complete the task.
Record all sales at the time of purchase.
Accurately record all markups, markdowns, spoilage and store use of merchandise according to company policy.
Verify all money from the previous day and calculate the daily deposit and sign off on office count.
Maintain bad check log to ensure recovery of the money lost due to the returned checks.
Prepare end of the week reports accurately or insure that they are done by trained employees.
Properly record all hours worked on the computer, timecard report and sign the time ticket report verifying all hours worked.
Total time ticket report accurately to insure employees are paid correctly.
Verify and close out payroll.
See that all new employees on each shift are trained.
Maintain warning notices to reflect a continuous performance record of all employees.
Advise supervisor of any personnel situations or policy violations having a negative effect on store operations.
Check all equipment for proper working conditions.
Responsible for controlling payroll within budget guidelines.
Enforce correct vendor check-in procedures, within company guidelines and as instructed by supervisor.
Always keep safe locked.
Follow company policy by maintaining a low cash drawer and utilizing the safe, as instructed by supervisor.
Responsible for opening and closing the store.
Complete shift-checkout report at appropriate times as instructed by supervisor.
Notify supervisor immediately if the bank deposit is not made on a daily basis.
Share the responsibility for controlling the inventory in the store.
Order and maintain merchandise to prevent out of stocks.
Build and maintain displays that are sellable.
Prepare and maintain perishable foods according to company standards and as instructed by supervisor.
Maintain coolers, shelves and displays by keeping them full and fronted at all times.
Properly clean and maintain store equipment.
Perform other job-related tasks as requested by the management staff.
Observe management schedule by opening and closing the store on time.
Other job-related tasks as required.
POSITION QUALIFICATIONS
Competency Statement(s)
Accountability - Ability to accept responsibility and account for his/her actions.
Adaptability - Ability to adapt to change in the workplace.
Autonomy - Ability to work independently with minimal supervision.
Communication, Oral - Ability to communicate effectively with others using the spoken word.
Creative - Ability to think in such a way as to produce a new concept or idea.
Customer Oriented - Ability to take care of the customers' needs while following company procedures.
Detail Oriented - Ability to pay attention to the minute details of a project or task.
Energetic - Ability to work at a sustained pace and produce quality work.
Enthusiastic - Ability to bring energy to the performance of a task.
Friendly - Ability to exhibit a cheerful demeanor toward others.
Motivation - Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.
Organized - Possessing the trait of being organized or following a systematic method of performing a task.
Patience - Ability to act calmly under stress and strain, and of not being hasty or impetuous.
Presentation Skills - Ability to effectively present information publicly.
Reliability - The trait of being dependable and trustworthy.
Self-Motivated - Ability to be internally inspired to perform a task to the best of one's ability using his or her own drive or initiative.
Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
Working Under Pressure - Ability to complete assigned tasks under stressful situations.
Education
High School Graduate or General Education Degree (GED)
Experience
One to two years of related experience
SKILLS & ABILITIES
Computer Skills
Basic Skills.
PHYSICAL DEMANDS
Physical Abilities Lift /Carry
Stand F (Frequently) 10 lbs or less O (Occasionally)
Walk O (Occasionally) 11-20 lbs O (Occasionally)
Sit O (Occasionally) 21-50 lbs N (Not Applicable)
Handling / Fingering F (Frequently) 51-100 lbs N (Not Applicable)
Reach Outward F (Frequently) Over 100 lbs N (Not Applicable)
Reach Above Shoulder O (Occasionally)
Climb N (Not Applicable)
Crawl N (Not Applicable)
Squat or Kneel N (Not Applicable)
Bend O (Occasionally)
Push / Pull
12 lbs or less O (Occasionally)
13-25 lbs O (Occasionally)
26-40 lbs N (Not Applicable)
41-100 lbs N (Not Applicable)
N (Not Applicable) Activity is not applicable to this occupation.
O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+hrs/day)
C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day)
Prepared by : ____________________________ Date: _______________________________
Approval Signature: ___________________________ Date: ____________________________
Approval: ___________________________________
Approval: ___________________________________
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
Houchens Food Group is an equal opportunity employer. Hiring decisions are made without regard to race, color, sex, national origin, religion, disability, or pregnancy. Applicants may request accommodations based on religious beliefs, disability, or pregnancy.
Subject to pre-employment background and drug screening.
Co Manager
General Manager Job 21 miles from Manchester
As the Co-Manager, you will be responsible for supporting the General Manager in overseeing the profitability for one RaceTrac store. You will continually deliver on RaceTrac's mission of making people's lives simpler and more enjoyable through friendly service, food execution, focusing on cleanliness, leading talent, and driving success.
Responsibilities:
Friendly
* Establish an environment of prompt, efficient, and courteous service and effectively engage in conflict management
* Lead and direct positive and professional relationships with co-workers, guests, and vendors
* Communicate respectfully and maintain a consistent team-oriented attitude
* Manage and mitigate any reported guest concerns on designated shifts with a sense of urgency and involve appropriate regional team members as needed
* Provide a courteous, frictionless, and elevated shopping experience for every guest
* Efficiently complete guest transactions at the cash register or self-checkout stations and suggest products that complement purchases
Food
* Drive excellence in food service by executing processes, implementing goals to increase sales and margin, ensuring product quality, and utilizing training resources
* Ensure all food offers are available; ensure preparation areas and equipment are clean and properly maintained
Clean
* Encourage and manage a high standard of store cleanliness
* Direct, monitor, and adhere to all RaceTrac, federal, state, and local safety-related regulations, including food safety regulations
* Responsible for executing shift duties, maintaining overall presentation standards, and representing the RaceTrac brand
Leading Talent
* Demonstrate RaceTrac's Core Values of Honesty, Efficiency, Positive Attitude, Respect, and Teamwork
* Display RaceTrac's Leadership Qualities through acting with a servant-leader mentality, prioritizing tasks appropriately, going the extra mile for guests and your team, listening, and communicating respectfully, and solving problems with a proactive, solutions-oriented approach
* Lead the coaching, training, and assessment of direct reports while adhering to operational standards
* Provide feedback and recommendations on employee performance and development to the General Manager
Driving Success
* Work with the General Manager to direct the control of inventory and the distribution of materials, merchandise, and supplies
* Develop and maintain a relationship with vendors to ensure efficient and accurate deliveries
* Use company provided tools to coach, mentor and develop a high performing store team
Qualifications:
* High School Diploma or GED in progress or completed
* 3-5 years of prior food service, retail, or restaurant supervisory experience; retail management experience preferred
* 1+ years management experience preferred
* Previous experience working in high-volume, guest-focused, transactional environment preferred
* Knowledge and skills in analyzing profit and loss statements and overall financial performance of the store
* Excellent written and verbal communication skills
* Proficiency in Microsoft Office Suite
* Proven knowledge of Labor Laws and staffing best practices
* Takes initiative
* Can lift up to 50 pounds and repeatedly bend, stand, and reach while on the job
* May be required to obtain and maintain food handler permit, based on local or state requirements
* May be required to obtain and maintain alcohol server permit, based on local or state requirements
All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
GENERAL MANAGER
General Manager Job 31 miles from Manchester
The General Manager is the leader of the individual branch location. The General Manager performs a wide variety of job functions, directing, and coordinating store activities to ensure safe, professional, and profitable operations. The General
Manager is accountable for meeting company objectives and adhering to company policies.
Principal Responsibilities
Acquire and Maintain Customers
Compliance with all applicable federal, state and local statutes
Decipher, prepare and review financial statements and store reports
Ensure adequate availability of merchandise at all times
Fill out paperwork for submission to corporate support
Follow monthly marketing plans
Implement sales and marketing programs
Maintain company vehicles within safe operating standards
Managing inventory and cash assets
Meeting company standards for quality, customer service and safety
Meeting sales and revenue goals, implementing marketing and growth plans
Prepare daily work schedules, assign tasks, evaluate employee performance; discipline, enforce company policy and
terminate when appropriate
Provide a safe, clean environment for customers and associates
Recruit, hire, and train to ensure efficient operations
Set goals and conduct weekly staff meetings
Store Management
Train and develop associates
All other duties deemed necessary for effective store management
Requirements for General Manager
Effective organizational skills
Established selling skills
Good communication skills
Handle multiple priorities simultaneously
Learn and become proficient in POS system
Maintain professional appearance
Must be able to read, write and communicate effectively in person and over the phone with employees and customers
Negotiate and resolve conflict
Plan, organize, delegate, coordinate and follow up various tasks and assignments
Recognize and solve problems
Must have proficient navigational skills with a satisfactory driving record and meet insurability requirements
Regular and consistent attendance, including nights and weekends as business dictates
Education and Experience
Any combination of education and experience providing the necessary skills and knowledge are acceptable. Typical
qualifications would be equivalent to:
- Associate or Bachelors degree with course work in business, accounting, marketing or management.
- Two years experience in retail or other business emphasizing customer service, account management or
merchandising.
General Physical Requirements
Position routinely requires lifting, loading, moving, and using a dolly for merchandise 50-300 pounds
Stooping, bending, pulling, climbing, reaching and grabbing as required
Must be able to traverse multiple flights of stairs while carrying furniture, appliance, and electronics
Prolonged driving and standing
Must be able to work in and outdoors in a variety of climates and weather conditions. $60,000.00 - $65,000.00 Annually
General Manager
General Manager Job 42 miles from Manchester
Come join City Barbeque in serving and creating happiness with America's best BBQ, while living by 4 core values:
Safety First
Treat others with integrity, fairness and respect
Deliver quality without sacrifice
Produce profit and cash flow for long-term value
The best BBQ comes with the best benefits :
Quarterly Bonus Opportunities
Your favorite BBQ-for free (up to $2,400/year)
25% discount when not working
Free uniforms & free pair of slip resistant shoes
Vacation pay*
401k match up to 4% of salary*
Medical, dental & vision insurance after 60 days*
*Benefits available to those who qualify after the preliminary waiting period
Position Summary and Mission
He/she leads a band of loyal teammates in areas such as Sales, Profits, Operations & Quality Standards and People practices, within the spirit and culture of City Barbeque.
Summary of Key Responsibilities
SALES AND PROFITS
Produces positive guest count and sales growth
Develops and executes the local store marketing plan to build relationships with civic, business, school, and professional organizations to drive sales and guest counts
Maximizes profits by controlling expenses within established budget guidelines and thru using productivity & efficiency tools for food and labor costs.
OPERATIONS AND QUALITY STANDARDS
Ensure his/her restaurant meet or exceed City Barbeque operations, sanitation and food quality standards.
Ensures all equipment and facilities are in compliance with Brand Standards and all government regulations and takes corrective action when required
Utilizes Voice of Guest feedback to improve service execution by communicating and coaching team effectively
Ensures all Voice of Guest callbacks and Corporate Feedback comments are resolved appropriately and closed out in system in a timely manner.
PEOPLE DEVELOPMENT
Ensures manager team is progressing in development of skills defined in City Map
Conducts 1-on-1 meetings with management team on a regular basis.
Provides coaching and feedback on an on-going basis.
Reinforces Core Values consistently.
Develops employees through corporate training programs, individual development plans and assignments; provides coaching and constructive feedback to employees as needed
Uses consistent practices in managing performance problems, accurately and consistently documenting performance issues, confronting teammates regarding performance and reports to HR when necessary in a timely order
Leads management team to understand pulse of team using Employee Survey process and reacts appropriately to improve position as a premiere employer in the marketplace.
QUALIFICATIONS:
EDUCATION/TRAINING-
B.A./B.S. in related field or an equivalent in education and experience preferred
KNOWLEDGE/SKILLS -
Ability to develop positive working relationships with all restaurant personnel
Ability to speak clearly and listen attentively to guests and employees
Knowledge of and the ability to use a PC and Microsoft Office Suite
Ability to adapt and succeed in a fast paced environment
Ability to provide exceptional customer service
Ability to lead and develop people
WORK EXPERIENCE -
GM experience in the restaurant industry preferred
City Barbeque participates in E-verify. To learn more, please visit: ********************************************** Contents/E-Verify_Participation_Poster_ES.pdf
Apply here for Learning Zone Jackson Towne!
General Manager Job 31 miles from Manchester
div class="job-content-body user-content" h1Careers/h1pstrongWhy work here?/strong Learning Zone offers a unique workplace environment with an emphasis on employee experiences and a culture of success. We want you to thrive in both life and work! At LZ, we value you and want to offer an experience that can't be matched!/ppstrong Why work here?/strong Learning Zone offers a unique workplace environment with an emphasis on employee experiences and a culture of success. We want you to thrive in both life and work! At LZ, we value you and want to offer an experience that can't be matched!/ph2A Few of the Many Benefits We Offer/h2ulliemWeekly pay/em /liliem Health, dental and vision insurance starting as low as $25 per week/em /liliem 401K with company contribution/em /liliem PTO plan - accrual starts immediately!/em /liliem Childcare Discount Program/em /liliem Annual performance based increases/em /liliem Paid training and professional development/em /liliem Opportunity for growth and advancement including management in training program/em/liliem Health Expense Reimbursement Program $1000 for Single and $2000 for Family/em/liliem Referral bonus for any team member you refer after 90 days/em/li/ulh2Testimonials From Current Staff/h2pem“I love working for LZ because it gives me the opportunity to be an important part in each child's day. What makes this job great is the early moments in childhood that are so amazing to see! Teaching them and watching them learn and grow each day is such a gift. I would not trade it for anything!”/em - Celess Friend/ppem“I love working for LZ because they help you grow in your position and offer training and opportunity to advance. They also understand the work-life balance for working moms.”/em - Jessica Griffin/ppem“Learning Zone is the best place to work. There are endless opportunities and so many fun activities. Each position I have held at LZ has provided a new chance for me to grow and succeed. I wouldn't want to be anywhere else.The kids 100% make this job great. No matter what age I am working with, I always have fun watching them learn and grow.”/em - Melody Waggoner/ph2Ready to Apply?/h2pWe are always accepting applications for experienced teachers who have a passion for early education. We hire caregivers with all different levels of experience and education. We provide all necessary training to make sure that they are successful in executing our program./ph2Ready to Get Started? Apply Below/h2
/div
Assistant Store Manager
General Manager Job 42 miles from Manchester
Employee Type: Regular We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression.
What You'll Do
Our Assistant Team Leader (Assistant Store Manager) is a leadership role with a strong emphasis on guest experience, visual presentation, and boutique operations. The ideal candidate has specialty retail experience and is a creative spirit who is ready to support our Boutique Team Leader (Store Manager) in creating an engaging environment for our guests and team members. Assistant Team Leader responsibilities include:
Guest Experience
* Leading and supporting a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests.
Leadership
* Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor.
* Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority.
Talent
* Assisting the Boutique Team Leader in recruiting, hiring, onboarding, developing, and retaining a high-performing and diverse team.
* Assisting in building bench strength for the boutique by preparing team members for the next level of responsibility.
* Establishing open, candid, and trusting professional relationships with your team.
Operations & Visual
* Supporting and enforcing company policies and procedures fairly and consistently.
* Maintaining a visually inspiring boutique that is compelling to the guest by utilizing, leading, and delivering our visual brand standards.
* Problem solving; proactively, creatively, and often independently, driving new ideas and creating solutions to problems.
What You'll Get
* A flexible schedule
* Growth and advancement opportunities
* A generous team member discount
* Monthly Incentive Program
* Opportunity to participate in our 401(K) Plan
* Medical, Dental, Vision, and Life Insurance available for FT positions
* Paid Parental Leave
Position Requirements
* Previous supervisory experience, preferably in a specialty retail store
* Ability to motivate others and work together to deliver sales results
* Able to plan and execute tasks efficiently and independently
* Flexible and adaptable
* Ability to multi-task and balance multiple priorities
* Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays
Physical Requirements
* Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing
* Must be able to work independently
* Must be able to lift and carry up to 35 lbs
We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today.
francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!
General Manager
General Manager Job 42 miles from Manchester
Job DescriptionOur General Manager do it all. The "Captain of the Ship" helps unsure our clubs are clean, friendly, and well-maintained. They drive excellence in our culture when it comes to both sales and service performance. Not afraid to get their hands dirty and clean and fix small projects where needed.
$42,000.00 - $52,000.00 per year
+ Bonuses up to $1300 monthly
Job type
Full-time
Weekly day range
Monday to Friday
Weekend availability
Shift
8 hour shift
10 hour shift
Benefits
Health insurance
Paid time off
Dental insurance
Vision insurance
401(k)
401(k) matching
Restaurant General Manager - Immediate Opening
General Manager Job 40 miles from Manchester
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work!
General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld.
Why work at Zax?
COMPETITIVE PAY
BONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual Salary
FREE Meals
Paid Time Off
Paid Holidays
Employee Referral Program
Opportunities to Advance
Benefits
Medical Insurance
HSA Option Available
Dental Insurance
Vision Insurance
Short-Term Disability
Long-Term Disability
Employer Paid Life Insurance
401(k) With Employer Match
100% match of first 3% contribution + 50% match of next 2% contribution
Additional eligibility requirements
Duties and Responsibilities
Complete all training requirements including:
Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
Food Safety Certification and Manager Certification
Any additional training required by Zax LLC
Ensure that the restaurant delivers great experiences to guests
Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
Plan and delegate shift assignments including communicating expectations and adjusting as needed
Ensure service, product quality, and cleanliness standards are consistently upheld
Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
Strive to increase sales by building community relationships and providing outstanding product and service
Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
Complete performance reviews for crew members and assist with performance reviews for managers
Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures
Utilize management tools and keep neat, accurate, and current records
Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience
Other responsibilities
Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Escalate concerns to your supervisor when appropriate
All other duties necessary to ensure restaurant operations function properly
Job Qualifications
The following requirements must be met in order to qualify for this position.
Must be 21 years of age or older
Must have a valid driver's license, vehicle insurance, and reliable transportation
Open availability and the ability to work a minimum of 5 days and 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check and motor vehicle report
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
Required minimum education: High school diploma or equivalent and some college preferred
3-5 years management experience required
Restaurant management experience preferred
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
Sit, stand, and walk continuously
Occasionally stoop, bend, crouch, or climb, including the use of ladders
Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
Continuous use of hands and wrists for grasping and fine manipulation
Communicate proficiently through speech, reading, and writing
Maintain effective audio-visual discrimination and perception to observe and respond to the environment
Work in an environment that features hot and cold temperature variations and exposure to food allergens
Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Customer Service Manager
General Manager Job 46 miles from Manchester
With 100 years of success, Nixon Power Services is the world's largest distributor of Rehlko generators. We operate in an environment where flexibility and a willingness to take on new responsibilities keeps things interesting! We value team members who are passionate, down to earth and have a "can do" attitude, and enjoy providing premium services to customers.
We are currently looking for a highly motivated individual to join the team as a Customer Service Manager in our Nashville, TN location. We are looking for a self-driven, results-oriented leader with a positive outlook and a clear focus on high quality customer service. The ideal candidate will be able to lead, motivate, and influence a team of Coordinators as well as work with cross functional leaders to grow our business profitability.
What you'll be doing:
* Lead a team of Service Coordinators, collaborating cross-functionally with stakeholders and other teams within the company.
* Increase efficiency of Preventative Maintenance schedules by analyzing geography, multi-work order trips, priority, Technician skills, equipment and parts requirements and other resources.
* Open, issue, track, and close service work orders.
* Conduct warranty actions and filings to internal Warranty Administrator.
* Interact with customers to schedule service calls and maintain service job quotes.
* Schedule, dispatch, and track status of Technicians.
* Collect, review, and process Technician generated documentation including Field Service Reports, Technician time, expenses, parts requests, and Requests for Quotes.
* Collaborate with internal departments to support Technicians and their needs to complete service orders.
* Other duties as assigned.
What we're looking for:
* Minimum 3-5 years of experience in customer facing positions
* Proficient in Microsoft Office Suite of programs.
* Strong communication skills both written and verbal.
* Exceptional customer service skills.
* Strong organizational skills.
* Ability to multi-task, prioritize, and manage time effectively with strong attention to detail.
Site-Superintendent
General Manager Job 42 miles from Manchester
Founded in 1963 by Don Fessler & George Bowman, Fessler & Bowman, Inc. has grown from a residential flatwork & basement wall contractor to a top 100 Commercial Concrete Contractor recognized across the nation. Keeping customer satisfaction as our fundamental core value has allowed Fessler & Bowman, Inc. to prosper for more than six decades.
Our Culture & Philosophy:
Fessler & Bowman is a fast-paced and culture-focused industry leader in specialty concrete and civil earthwork. When we talk about culture at F&B, it is not just a plaque hanging in our lobby. Our values are our driving force and have allowed us to build a phenomenal team delivering best in class products to our customers.
* Open & Constructive
* Take Pride in Our Product
* Relentless Commitment
* Care About Our Customers
* Team Success
Summary:
Site Superintendents assist in F&Bs success in both the office and the field. Site-Superintendents will be responsible for supervising and scheduling all construction activities at local job sites; this includes directing Foremen, making sure jobs are being completed on time and on budget, and ensuring quality and safety requirements are being met. The descriptions below are representative of, but not limited to, the duties and responsibilities for this position.
Five Key Roles of the Site-Superintendent:
* Communicate daily production goals to field teams and hold the Foremen accountable to achieve daily goals.
* Review, validate, and hold the Foremen accountable for the completion of daily timesheets, accurate cost coding, and daily logs on all projects.
* Confirm field adherence to the scope of work ensuring no additional T&M and/or change order work is started without written authorization from the client and approval from PM Team.
* Validate that all take-off quantities for accuracy and that materials, manpower, and equipment are secured according to the project schedule.
* Review project weekly financial performance with PM and General Superintendent to ensure the budget is on track.
Essential Duties & Responsibilities:
* Lead and manage multiple crews to ensure that production rates are achieved in line with the budget.
* Attend client project meetings and negotiate the timing of change requests in cooperation with the PM team.
* Ensure all equipment, forms, shoring, etc. is removed from the site to optimize usage and control project costs.
* Validate that F&B standard means and methods are used to ensure all quality targets are achieved.
* Validate Grades and evaluations are accurate.
* Maintain a rolling 4-week look ahead for manpower needs on all assigned projects.
* Daily communication with PM on job progress and identifying any issues that require resolution.
* Pour card validation.
* Validate Miss Dig/811/One Call has been completed for all projects.
* Validating equipment utilization and driving optimization when feasible.
* Validate all punch list items are completed.
* Communicate with owners and owner's representatives on a consistent basis.
* Resolve conflicts and disputes to minimize delays and claims.
* Instruct and enforce field staff on the processes, policies, and procedures essential to the project.
* Ensure job clean-up and demobilization tasks are finished once work is completed.
* Understand and apply the Company's labor relations policies.
* Communicating and upholding the Company's commitment to Integrity and Code of Ethics, as well as ensuring the same for the entire team.
* Other relevant tasks as assigned.
Education, Experience & Qualifications:
* At least five (5) years in concrete or heavy civil construction.
* Creative and results-oriented, with a strong sense of urgency and self-motivation.
* Excellent computer skills, including word processing and spreadsheets.
* Excellent problem-solving skills, with an adaptable and flexible style in working with all types of individuals.
* Excellent communication skills with the ability to work closely in a positive manner with team members.
Travel:
Travel is required for this position. Travel may include, but is not limited to, travel from office to various job sites. Fessler and Bowman will compensate for travel when applicable.
Work Environment:
As a Site-Superintendent, you will be subject to various work environments. Environments include but are not limited to the following: office and field settings, high/low temperatures, areas close to traffic, loud and frequent noises, confined spaces, heights, indoor/outdoor settings.
Benefits:
Fessler & Bowman is proud to provide eligible Team Members with the following benefits:
* Medical, dental and vision insurance
* 401k with company contributions
* Paid Holidays and Paid Time Off
Benefits:
Fessler & Bowman is proud to provide non-union Team Members with the following benefits:
* Medical, dental and vision insurance
* 401k with company contributions
Fessler & Bowman Team Members that are part of a union will receive benefits from the appropriate union.
Recruitment Process:
The recruitment process will include a phone screen, in-person meeting, and a pre-employment background check and drug test.
Fessler & Bowman is an Equal Opportunity Employer
Co Manager
General Manager Job 31 miles from Manchester
As the Co-Manager, you will be responsible for supporting the General Manager in overseeing the profitability for one RaceTrac store. You will continually deliver on RaceTrac's mission of making people's lives simpler and more enjoyable through friendly service, food execution, focusing on cleanliness, leading talent, and driving success.
Responsibilities:
Friendly
* Establish an environment of prompt, efficient, and courteous service and effectively engage in conflict management
* Lead and direct positive and professional relationships with co-workers, guests, and vendors
* Communicate respectfully and maintain a consistent team-oriented attitude
* Manage and mitigate any reported guest concerns on designated shifts with a sense of urgency and involve appropriate regional team members as needed
* Provide a courteous, frictionless, and elevated shopping experience for every guest
* Efficiently complete guest transactions at the cash register or self-checkout stations and suggest products that complement purchases
Food
* Drive excellence in food service by executing processes, implementing goals to increase sales and margin, ensuring product quality, and utilizing training resources
* Ensure all food offers are available; ensure preparation areas and equipment are clean and properly maintained
Clean
* Encourage and manage a high standard of store cleanliness
* Direct, monitor, and adhere to all RaceTrac, federal, state, and local safety-related regulations, including food safety regulations
* Responsible for executing shift duties, maintaining overall presentation standards, and representing the RaceTrac brand
Leading Talent
* Demonstrate RaceTrac's Core Values of Honesty, Efficiency, Positive Attitude, Respect, and Teamwork
* Display RaceTrac's Leadership Qualities through acting with a servant-leader mentality, prioritizing tasks appropriately, going the extra mile for guests and your team, listening, and communicating respectfully, and solving problems with a proactive, solutions-oriented approach
* Lead the coaching, training, and assessment of direct reports while adhering to operational standards
* Provide feedback and recommendations on employee performance and development to the General Manager
Driving Success
* Work with the General Manager to direct the control of inventory and the distribution of materials, merchandise, and supplies
* Develop and maintain a relationship with vendors to ensure efficient and accurate deliveries
* Use company provided tools to coach, mentor and develop a high performing store team
Qualifications:
* High School Diploma or GED in progress or completed
* 3-5 years of prior food service, retail, or restaurant supervisory experience; retail management experience preferred
* 1+ years management experience preferred
* Previous experience working in high-volume, guest-focused, transactional environment preferred
* Knowledge and skills in analyzing profit and loss statements and overall financial performance of the store
* Excellent written and verbal communication skills
* Proficiency in Microsoft Office Suite
* Proven knowledge of Labor Laws and staffing best practices
* Takes initiative
* Can lift up to 50 pounds and repeatedly bend, stand, and reach while on the job
* May be required to obtain and maintain food handler permit, based on local or state requirements
* May be required to obtain and maintain alcohol server permit, based on local or state requirements
All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
General Manager - Team Lead
General Manager Job 40 miles from Manchester
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work!
General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld.
Why work at Zax?
COMPETITIVE PAY
BONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual Salary
FREE Meals
Paid Time Off
Paid Holidays
Employee Referral Program
Opportunities to Advance
Benefits
Medical Insurance
HSA Option Available
Dental Insurance
Vision Insurance
Short-Term Disability
Long-Term Disability
Employer Paid Life Insurance
401(k) With Employer Match
100% match of first 3% contribution + 50% match of next 2% contribution
Additional eligibility requirements
Duties and Responsibilities
Complete all training requirements including:
Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
Food Safety Certification and Manager Certification
Any additional training required by Zax LLC
Ensure that the restaurant delivers great experiences to guests
Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
Plan and delegate shift assignments including communicating expectations and adjusting as needed
Ensure service, product quality, and cleanliness standards are consistently upheld
Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
Strive to increase sales by building community relationships and providing outstanding product and service
Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
Complete performance reviews for crew members and assist with performance reviews for managers
Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures
Utilize management tools and keep neat, accurate, and current records
Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience
Other responsibilities
Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Escalate concerns to your supervisor when appropriate
All other duties necessary to ensure restaurant operations function properly
Job Qualifications
The following requirements must be met in order to qualify for this position.
Must be 21 years of age or older
Must have a valid driver's license, vehicle insurance, and reliable transportation
Open availability and the ability to work a minimum of 5 days and 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check and motor vehicle report
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
Required minimum education: High school diploma or equivalent and some college preferred
3-5 years management experience required
Restaurant management experience preferred
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
Sit, stand, and walk continuously
Occasionally stoop, bend, crouch, or climb, including the use of ladders
Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
Continuous use of hands and wrists for grasping and fine manipulation
Communicate proficiently through speech, reading, and writing
Maintain effective audio-visual discrimination and perception to observe and respond to the environment
Work in an environment that features hot and cold temperature variations and exposure to food allergens
Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Customer Service Manager
General Manager Job 46 miles from Manchester
With 100 years of success, Nixon Power Services is the world's largest distributor of Rehlko generators. We operate in an environment where flexibility and a willingness to take on new responsibilities keeps things interesting! We value team members who are passionate, down to earth and have a “can do” attitude, and enjoy providing premium services to customers.
Co Manager
General Manager Job 42 miles from Manchester
As the Co-Manager, you will be responsible for supporting the General Manager in overseeing the profitability for one RaceTrac store. You will continually deliver on RaceTrac's mission of making people's lives simpler and more enjoyable through friendly service, food execution, focusing on cleanliness, leading talent, and driving success.
Responsibilities:
Friendly
* Establish an environment of prompt, efficient, and courteous service and effectively engage in conflict management
* Lead and direct positive and professional relationships with co-workers, guests, and vendors
* Communicate respectfully and maintain a consistent team-oriented attitude
* Manage and mitigate any reported guest concerns on designated shifts with a sense of urgency and involve appropriate regional team members as needed
* Provide a courteous, frictionless, and elevated shopping experience for every guest
* Efficiently complete guest transactions at the cash register or self-checkout stations and suggest products that complement purchases
Food
* Drive excellence in food service by executing processes, implementing goals to increase sales and margin, ensuring product quality, and utilizing training resources
* Ensure all food offers are available; ensure preparation areas and equipment are clean and properly maintained
Clean
* Encourage and manage a high standard of store cleanliness
* Direct, monitor, and adhere to all RaceTrac, federal, state, and local safety-related regulations, including food safety regulations
* Responsible for executing shift duties, maintaining overall presentation standards, and representing the RaceTrac brand
Leading Talent
* Demonstrate RaceTrac's Core Values of Honesty, Efficiency, Positive Attitude, Respect, and Teamwork
* Display RaceTrac's Leadership Qualities through acting with a servant-leader mentality, prioritizing tasks appropriately, going the extra mile for guests and your team, listening, and communicating respectfully, and solving problems with a proactive, solutions-oriented approach
* Lead the coaching, training, and assessment of direct reports while adhering to operational standards
* Provide feedback and recommendations on employee performance and development to the General Manager
Driving Success
* Work with the General Manager to direct the control of inventory and the distribution of materials, merchandise, and supplies
* Develop and maintain a relationship with vendors to ensure efficient and accurate deliveries
* Use company provided tools to coach, mentor and develop a high performing store team
Qualifications:
* High School Diploma or GED in progress or completed
* 3-5 years of prior food service, retail, or restaurant supervisory experience; retail management experience preferred
* 1+ years management experience preferred
* Previous experience working in high-volume, guest-focused, transactional environment preferred
* Knowledge and skills in analyzing profit and loss statements and overall financial performance of the store
* Excellent written and verbal communication skills
* Proficiency in Microsoft Office Suite
* Proven knowledge of Labor Laws and staffing best practices
* Takes initiative
* Can lift up to 50 pounds and repeatedly bend, stand, and reach while on the job
* May be required to obtain and maintain food handler permit, based on local or state requirements
* May be required to obtain and maintain alcohol server permit, based on local or state requirements
All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.