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Northwell Health Jobs

- 160 Jobs
  • Associate Customer Service Representative-Melville, New York Hybrid

    Northwell Health 4.5company rating

    Northwell Health Job In Dix Hills, NY Or Remote

    Manages low complexity patient calls to the Health System's enterprise-wide centralized call center. Assists with appointment scheduling, messaging physicians (test results, clinical advice, medication request, etc.), and patient navigation to support Health System goals. Fulfills patient needs, resolves issues, and ensures patient satisfaction. Responsibilities: 1. Provides best-in-class patient experience via phone through the Health System's centralized call center, handling lower complexity technical service/support duties and inquiries. 2. Responds to inbound and outbound patient calls related to basic scheduling needs, routine messages to physicians (e.g., standard test result notifications, general clinical advice, medication refill requests), and other straightforward patient requests. 3. Follows standard escalation process for patients experiencing clinically urgent issues, recognizing situations beyond the scope of the Associate role. 4. Escalates complex questions, problems, and unfamiliar scenarios to more senior team members for guidance and support. 5. Schedules routine patient appointments using guided decision support technology. 6. Fully register and verify insurance eligibility. 7. Exercises independent judgment on basic issues related to routine tasks. 8. Assesses callers' basic needs, provides appropriate information, and resolves straightforward inquiries. 9. Provides first call resolution for low complexity issues and directs patients/caregivers to appropriate resources for more complex needs. 10. Identifies recurring trends in patient inquiries and suggests potential process improvements for common issues. 11. Supports revenue cycle goals by ensuring accurate patient demographic information is collected for standard registration processes 12. Maintains patient health information and protects confidentiality in accordance with HIPPA guidelines. 13.Promotes a positive and productive environment, supporting teamwork and communication. 14.Identifies specific patient needs and uses the appropriate call handling technique practices while supporting the patient on how to navigate the health system. 15.Uses documented procedures, policy manuals, knowledgebase, and other reference materials to assist in answering various general inquiries and issues. 16.Documents inquiries, issues, transactions, and other relevant information for health system tracking. 17.Communicates clearly and timely with patients and interfaces with practices. 18.Performs other related duties pertinent to delivering an easy and complete experience for the patient. Qulaifications: High School Education or Equivalent, required. 0-3 years of customer service experience, preferred *Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
    $36k-43k yearly est. 60d+ ago
  • Learning and Organizational Development Specialist (Hybrid)

    Northwell Health 4.5company rating

    Northwell Health Job In Melville, NY Or Remote

    Our mission in Financial Services, is to provide a best-in-class customer experience through personalized financial solutions. To do that, we want to ensure that we maintain the same exceptional experience that our customers received during their care, when it's time to understand and pay their bill. As a Learning & Development Specialist, you will be responsible for facilitating formal training sessions for both new hires, as well as seasoned Customer Service Representatives (Advisors/Coordinators/Specialists) within Financial Services on systems, policies, and procedures. Job Description Develops and implements processes and programs designed to maximize employee productivity, performance, and engagement. Job Responsibility Participates in the development, implementation, and evaluation of Financial Services training programs and experiences Identifies skill or knowledge gaps among the organizations employee population and develops training content in response to identified training needs. Conducts needs assessments, focus groups, or employee interviews with the goal of identifying areas for improvement. Gathers data describing organizational structures, business and operating procedures, reporting relationships, and team interactions. Selects training tools or training delivery mechanisms, based on the material being taught and the audience being targeted. Implements interventions meant to address performance issues or gaps and monitors program progress to completion. Creates and maintains course content, manuals, or other training materials. Coordinates guest trainers or subject matter experts. Assesses the impact of training programs by measuring employee understanding of the subject matter. May assist with management or executive development programs. Operates under general guidance and work assignments are varied and require interpretation and independent decisions on course of action. Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions. Preferred skills: Proficiency in Microsoft Office Outlook, Word and Excel. Ability to work effectively with management and part of a team to meet targets. Customer service focus with experience actively listening, eliciting information, comprehending customer issues/needs, and recommending solutions. Excellent verbal, written, and interpersonal communication skills. Effective organizational, multi-tasking, and prioritizing skills with strong attention to detail. Ability to handle information professionally and confidentially. Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment. Ability to work in office at a minimum of (3) days per week Job Qualification Bachelor's Degree required, or equivalent combination of education and related experience. 1-3 years of relevant experience, required. Minimum of three (3) years health care customer service experience, preferred Medical Billing/ Insurance experience, preferred Experience utilizing any/all enterprise host systems, preferred. *Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
    $85k-122k yearly est. 8d ago
  • Advanced Practice Provider - Urgent Care (Full Time, Evening shift)

    Nicklaus Children's Hospital 4.8company rating

    Remote Job

    Advanced Practice Provider - Urgent Care (Full Time, Evening shift)-28079Description Job Summary The Urgent Care Advanced Practice Provider (APP) functions independently within parameters delineated by the supervising physician. The Pediatric Urgent Care APP will assess diagnose and mange episodic illness, injuries, and acute exacerbations of chronic disease of the pediatric patient. Responsibilities include performing physician examinations, ordering and interpreting radiological and laboratory tests, treating minor injuries, prescribing medications, documenting patient care services within the EMR, and performing within the APP's scope of practice and demonstrated through competency. The Urgent Care APP reports to the APP Urgent Care Manager. Job Specific Duties Acts as a resource for patients, families, staff, or community groups providing education and emotional support. Develops, implements, evaluates, monitors, manages, and modifies a plan of care that prescribes interventions to attain expected outcomes. Ensures plan of care is of sufficient breadth and depth to guide the interdisciplinary team in achieving the desired health outcomes for patients and families. Considers factors related to safety, effectiveness, and cost in planning and delivering patient care across departments and promoting optimal patient outcomes. Contributes to the development of peers, colleagues, and others to improve patient outcomes and to promote growth of the nursing profession by facilitating collaboration and communication. Ensures understanding and skills necessary to provide care appropriate to the developmental level of the patient. Generates, collects, and integrates data from a wide variety of sources in order to make clinical judgments and decisions about the initiation of orders, procedures, referrals, and treatments. Accountable for maintaining current expertise and skills in order to facilitate a high quality of clinical performance and to promote professional growth. Models professional verbal and written communication with the interdisciplinary team members involved in the ongoing management of patients to optimize patient outcomes. Participates in other necessary activities associated with patient care (writing daily progress notes, coordinating clinical care, discharge planning, etc.). Writes orders, monitors/alters drug therapies, and performs other procedures with education and experience within established protocol in collaborative relationship with a Physician(s). Provides continuous supervision, observation of behavioral health patients, and adheres to non-violent crisis intervention strategies (CPI). #APP Qualifications Minimum Job Requirements Master's degree or Doctor of Nursing practice (DNP) from an accredited school APRN State of Florida Licensure - maintain active and in good standing throughout employment Certification by the American Nurse Credentialing Center (ANCC), American Academy of Nurse Practitioner Certification Program (AANP), or Pediatric Nursing Certification Board (PNCB)- maintain active and in good standing throughout employment American Heart Association PALS - maintain active and in good standing throughout employment American Heart Association BLS - maintain active and in good standing throughout employment Level II Background Check - finger printing background Successful completion of Credentialing by NCH Medical Administration required Knowledge, Skills, and Abilities Pediatric Nurse Practitioner experience preferred. Able to work weekends, holidays, and variable schedules. Able to work independently and collaboratively with other disciplines using discretion and independent judgement. Able to recognize subtle changes in the patient's conditions to adapt care based on those changes. Able to interpret, adapt and react calmly under stressful conditions. Able to communicate verbally and in writing. Able to maintain confidentiality of sensitive information. Able to problem solve to formulate a plan of care and evaluate the patient's response to care. Job: Nursing - ClinicalPrimary Location: Florida-Homestead-Homestead Outpatient CenterDepartment: NCPS-HOMESTEAD OP CTR PHYS-3100-450003 Job Status: Full Time
    $36k-74k yearly est. 9d ago
  • Nursing Program Manager-QA-Home-Based Care

    Duke University 4.6company rating

    Remote or Durham, NC Job

    At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke HomeCare & Hospice Pursue your passion for caring with Duke HomeCare & Hospice, which offers hospice, home health, and infusion services across the region, as well as serves as the home forthe Duke Caregiver Support Program. Team members work closely with a patient's physician to provide comprehensive, individualized care in the comfort of their home or at our inpatient hospice facility in Durham, NC. Duke Nursing Highlights: * Duke University Health System is designated as a Magnet organization * Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses. * Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification. * Duke University Health System has 6000 + registered nurses * Qualityof Life: Living in the Triangle! * Relocation Assistance (based on eligibility) JOB SUMMARY: Managing, coordinating and participating in a variety of administrative and/or clinical activities related to the PI/QA program within Duke HomeCare & Hospice (DHCH). Assist in the preparation and managing budgets, supervising staff and developing policies and procedures consistent with program objectives. The PI/QA Program Manager is expected to embrace DHCH's priorities of say "yes" to care now, increase excellence in patient care and awesomeness in service, prove value in the Health System days, capacity, and dollars, and make money when and where we can. Supervises: Home Health & Hospice QAA, and Medical Record Coders MAJOR JOB RESPONSIBILITIES: (list below job duties specific to this DHCH role) * Administer and coordinate strategic and operational activities of assigned program within QAA and coding services; make decisions on specific operating problems and issues instructions in accordance with departmental Standard Work (SW) and policies and procedures. * Plan, develop and implement goals and objectives of assigned program in conjunction with director of Accreditation and Compliance, PSO and/or department head; evaluate program objectives on a continual basis; implement changes to existing policies and procedures as appropriate. * Assist with determining fiscal requirements and preparing budgetary recommendations; monitor costs and expenditures of program activities. * Work successfully with colleagues across departments to collaborate on prospects with multiple interests. * Actively support and promote a professional practice model that encourages staff participation in the development of clinical standards that is collaborative, collegial and utilizes current trends and data in professional practice (clinical and administrative). * Support and consistently communicate the mission of the department and the organization. Serve as the collective voice for staff to communicate with administration. Serve as the staff and patient advocate to ensure optimal patient care. * Serve as a professional role model and mentor to staff by responding positively to change while supporting colleagues through the change process. Serve as a change agent to facilitate communication and transition that supports the mission of the organization. * Ensure coordination/participation of unit-based staff on department and organization wide councils/committees. Manage, supervise and coordinate delivery of patient care for assigned patient care area on a 24-hour basis. Ensure compliance with clinical patient care standards and established policies and procedures. * Assess/coach and evaluate staff level of practice. Develop programs that foster continued clinical development from novice to expert, to positively impact on patient care and career satisfaction of staff. * Maintain required unit records, reports and statistics for administrative purposes, ensure compliance with established policies, procedures, objectives, quality control (POCT); PI, safety, environmental and infection control. Communicate requirements to staff, and hold staff accountable to established requirements. * Coordinate the development, implementation and evaluation of policies and procedures designed to improve operational efficiency. * Coordinate PI activities with appropriate staff as required. * Compile and maintain records, reports and documentation of program activities to be used for program evaluation. * Manage various personnel actions including, but not limited to, hiring, performance coaching conversations, disciplinary actions, terminations, PTO management and other related activities. * Plan, schedule and organize work for group ensuring proper distribution and delegation of assignments and efficient utilization of personnel, space and facilities; overall accountability for the requisition, care and maintenance of department inventory, equipment and supplies. * Coordinate the activities of staff with other department personnel; accountable for the effective and efficient operation of the department and staff including ensuring that orders, treatments, plans of care, clinical pathways are being carried out in a manner supportive of patient care and recovery/symptom relief. * Participate in establishing and maintaining communication between ancillary department and physicians, nursing personnel and other health care professionals regarding program policies and procedures. * Ensure documentation of patient care is complete and accurate in accordance with policies and procedures. * Assess the environment and make recommendations to ensure optimal patient comfort, safety, and compliance with various regulatory bodies (CMS, Joint Commission, OSHA, etc.) in all departments of DHCH * Manage/Facilitate PI/QA Tier 1 and Home Health/QAA weekly Huddle and attend Tier 1 huddles across colleague clinical departments on a rotating basis. * Provide education and in-services for rollouts, product changes, new policies/processes, etc. * Assist with onboarding (creating orientation schedules, rounding on preceptors/orientees, etc.). * Plan and conduct meetings with staff to ensure compliance with established practices and keep employees abreast of current standards; develop, in conjunction with others, appropriate training and employee orientation programs. * Assist with escalations (SRS, Safety Swarms, Compliance/Risk Issues, etc.) during coverage for Director of Accreditation and Compliance, PSO. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified Required: Education * BSN Experience * 3 YOE as RN with at least one year of experience in a supervisory/management position * Required to have home-based care experience with preference for Infusion Experience Licensure * Current or compact RN licensure in the state of NC or compact licensure in participating state * BLS (may be renewed during orienation) DEPARTMENTAL PREFERENCES/SKILLS * Outstanding written and oral communication skills. * Flexibility in work hours will be necessary at times to accomplish objectives and satisfy goals. * Familiarity with academic healthcare environments is highly desirable. * A self-starter with a sense of urgency, a clear set of priorities, and the ability to adapt to and lead through changing circumstances in an environment where working across boundaries and leveraging strengths are necessary. Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends onthe robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Nearest Major Market: Durham Nearest Secondary Market: Raleigh
    $89k-133k yearly est. 20d ago
  • Access Center Lead Agent - Call Center- Hicksville, Long Island, New York, HYBRID, Full Time, Days, Offsite

    Mount Sinai Health System 4.4company rating

    Remote or Huntington Station, NY Job

    The Lead Agent for the Access Center is a senior level individual, responsible for scheduling appointments, consults and follow-up appointments for patients, and who takes a lead role among this group, mentoring and managing all training for new and less experienced staff. This individual assists the Supervisor in oversight of front desk and office activity, or functions as point of contact in the Supervisors absence. Responsibilities 1. Schedules patient FPA appointments and updates practice management system. 2. Collects patient demographics and insurance information and enters into practice management system. 3. Verifies patient insurance coverage prior to appointment and advises patient of any insurance referrals or authorizations needed. 4. May schedule patients appointments for tests or consults. 5. May initiate reminder calls for next days appointments. 6. Manages training and mentors less experienced Scheduling Coordinator and administrative staff, and discusses issues of concern with Supervisor. 7. May perform duty as liaison between Scheduling Coordinator staff and Administrative Assistants in addressing patient concerns. 8. Participates in customer service initiatives, patient satisfaction surveys, ACD and appointment reporting. 9. May participate and offer input into the Performance Appraisal process with the Supervisor. 10. Point of contact in the Supervisors absence. 11. Performs other related duties. Qualifications High School diploma/GED 3+ years of secretarial/clerical experience, preferably with some directly related experience, in a medical practice environment
    $65k-95k yearly est. 47d ago
  • Social Worker - (LCSW) - IBD

    Mount Sinai Health System 4.4company rating

    Remote or New York, NY Job

    Job Title: Social Worker - (LCSW) - IBD Social Work Services at the Mount Sinai Hospital The Mount Sinai Hospital is a 1,134-bed facility with an extensive outpatient and specialty care network and is the largest hospital in the Mount Sinai Health Care System. It offers comprehensive social work services and programming to meet the myriad needs of the diverse populations we serve. We believe that total patient care must emphasize the physical, emotional, and social needs of each patient and their care partners. Social Workers collaborate within interprofessional teams to serve patients and the larger community from both a micro and macro level including both direct care and prevention. Founded in 1907, the Department of Social Work Services at the Mount Sinai Hospital is one of the oldest hospital social work departments in the nation with over 450 licensed social workers employed across more than 65 different program/service areas. Employment in our department provides a pathway to LCSW licensure as well as access to a broad range of continuing education, professional development and extra-curricular opportunities. The Integrated Inflammatory Bowel Disease Center at Mount Sinai Hospital is filling a full-time vacancy for an outpatient social worker (1 of 2 in the Center) to provide psychosocial care to pediatric and adult patients with Crohn's Disease and ulcerative colitis. The social worker will join a dynamic, highly integrated multidisciplinary team of medical and surgical providers, as well as nutritionists, clinical pharmacists, nursing and nurse practitioners, child life specialists and a health psychologist. Responsibilities Biopsychosocial Assessment, consultation and delivery of brief, resilience based and disease-focused behavioral interventions (e.g. CBT, gut-directed hypnotherapy) for a range of pediatric and adult patients referred by the GI team, in the IBD center. Services are performed both in person and through telehealth. Collaboration with social workers and child life specialists on inpatient services on which these patients may be hospitalized in order to assure coordination of care. Participation in programs such as GRITT-IBD, Meet Me at Mount Sinai (surgery preparation), Pediatric New Patient Diagnosis program, COMPASS (adult new diagnosis) and the Adolescent and Young Adult Transition program. Contributing to continued development of resilience-based programming in the Center, including the summer pre-college teen event, potential support groups. Supporting ongoing research grants in psychosocial IBD. Case management and community engagement as needed to address social determinants of health and advocate (arranging transportation, financial support/referrals to REAP and health home programs, letters for school/work accommodations etc). The social worker will assist patients and families with the impact of the diagnosis of IBD and its implications throughout the course of the illness with special emphasis on understanding the psychosocial implications of this illness along a developmental spectrum for the population. Services will include behavior therapy for patients of all ages, their families and support systems; health education; resource coordination; adherence to care and adjustment to chronic disease. Qualifications NYS LCSW. Skills in biopsychosocial assessment and establishment of developmentally appropriate therapeutic relationships with patients/families of all ages. Training in CBT and other behavioral interventions; opportunities for training in gut-directed hypnotherapy Experience working with both adults and children in health care settings. Experience working with patients with chronic illnesses Exceptional collaboration skills and the ability to work within a multidisciplinary setting. Prior experience with psychotherapy provision, particularly with children and adolescents. Internal applicants: Minimum of one year in current position. This is a hybrid position and will include both remote work and onsite work [at 17 East 102nd Street, Manhattan, New York]. Non-Bargaining Unit, 186 - Social Services - MSH, Mount Sinai Hospital
    $53k-65k yearly est. 36d ago
  • Clinical Documentation Specialist (Remote)

    Northwell Health 4.5company rating

    Northwell Health Job In North New Hyde Park, NY Or Remote

    Facilitates and obtains appropriate clinical documentation for all clinical conditions or procedures to support the appropriate severity of illness, expected risk of mortality, and complexity of care provided. Responsible for concurrent inpatient medical record reviews for Medicare, Medicaid and all commercial payers. Generates queries and have follow up discussions with physicians for clarification of ambiguous or conflicting documentation. Job Responsibility 1.Facilitates clarification of clinical documentation ensuring accuracy and integrity in the medical record. 2.Facilitates appropriate clinical documentation to support diagnosis coding and ensure the appropriate level of service is recorded. 3.Works with physicians on assigned patient care units to clarify clinical documentation in the patient's medical record through a concurrent review process throughout the patient's inpatient stay. 4.Requests clarification of clinical documentation from the physician(s) on a concurrent basis as needed to ensure documentation is complete and accurate prior to discharge. 5.Ensures the level of service rendered to patients, and the patient's severity of illness is accurately documented and recorded. 6.Follows up on CDI queries as needed to ensure appropriate documentation is recorded in the medical record. 7.Interacts with physicians as needed to discuss and advise on clinical documentation requirements and provides timely and accurate responses to clinical documentation and coding questions. 8.Demonstrates knowledge of ICD-10 CM and ICD-10 PCS coding, MS-DRG and APR NY and APR National grouper logic, documentation opportunities, clinical documentation requirements, and compliance to regulatory and facility policies and procedures. 9.Conducts follow-up reviews of clinical documentation to ensure points of clarification have been recorded in the patient's chart. 10.Reconciles reviewed cases to update any changes in status, procedures/treatments, and confer with providers to finalize diagnoses. 11.Educates medical staff on clinical documentation opportunities that impacts the accuracy of the medical record. 12.Inputs outcome data in the CDI software to be able to track response to queries. Responsible for file maintenance including entry into database for tracking and trending audit results. Communicate findings of potential or missed diagnoses and the revenue impact that were discovered during the chart audit. 13.Regularly exercises independent judgment on matters of significance within defined procedures todetermine appropriateactions/approaches 14.Understands department,division, corporate strategy and operating objectives, including impacts 15.Normally receives general instructions on routinework, detailed instructions on new projects or assignments 16.Majority of contact is within own function, area, or department and may be customer service oriented 17.Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here but considered related are not essential functions. Job Qualification * Graduate from an accredited School of Nursing required. Must obtain a Bachelor of Science in Nursing degree within 5 years of employment date. * Current License to practice as a Registered Professional Nurse in New York State required, plus specialized certifications as needed. (CCEDS, CDIP, CCDS, or CCS) * 1-3 years of relevant experience, required. * Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
    $67k-111k yearly est. 21d ago
  • Hospital Coder

    Albany Medical Health System 4.4company rating

    Remote or Albany, NY Job

    Department/Unit: Health Information Services Work Shift: Day (United States of America) Salary Range: $55,895.80 - $83,843.71 Hospital Coder, Albany Health Information Management The Hospital Coder applies skills and knowledge of currently mandated coding and classification systems, and official resources to select the appropriate diagnostic and procedural codes (including applicable modifiers), and other codes representing healthcare services (including substances, equipment, supplies, or other items used in the provision of healthcare services). This position is responsible for selecting and sequencing the codes such that the organization receives the optimal reimbursement to which the facility is legally entitled, remembering that it is unethical and illegal to increase reimbursement by means that contradict requirements. Essential Duties and Responsibilities * Use a computerized encoding system to facilitate accurate coding. Sequence diagnoses and procedures by following the ICD-10-CM/PCS, CPT4, Uniform Hospital Discharge Data Set (UHDDS), Medicare, Medicaid and other fiscal intermediary guidelines. * Support the reporting of healthcare data elements (e.g. diagnoses and procedure codes, hospital acquired conditions, patient safety indicators) required for external reporting purposes (e.g. reimbursement, value based purchasing initiatives and other administrative uses, population health, quality and patient safety measurement, and research) completely and accurately, in accordance with regulatory and documentation standards and requirements, as well as all applicable official coding conventions, rules, and guidelines. * Query the provider (physician or other qualified healthcare practitioner), whether verbal or written, for clarification and/or additional documentation when there is conflicting, incomplete, or ambiguous information in the health record regarding a significant reportable condition or procedure or other reportable data element dependent on health record documentation (e.g. present on admission indicators). Advance coding knowledge and practice through continuing education, including but not limited to meeting continuing education requirements. * Demonstrate behavior that reflects integrity, shows a commitment to ethical and legal coding practices, and fosters trust in professional activities. * Advances coding knowledge and practice through continuing education, including but not limited to meeting continuing education requirements. * Utilizes official coding rules and guidelines apply the most accurate coding to represent that patient services on the hospital claim. * Comply with comprehensive internal coding policies and procedures that are consistent with requirements. * Attends coding meetings and roundtable sessions. * Participates in daily huddles and LEAN problem-solving activities. * Focused with no distractions while working and participating in meetings. * Ensures camera on while attending Teams calls. * Assists with organizing the shared drive for the medical coding department. * Other duties as assigned by manager. Qualifications * High School Diploma/G.E.D. - required * Prior experience in hospital medical coding - preferred * Prior experience with 3M 360 and EPIC system - preferred * Applicants must receive a score of 80% or above on assessment. Will consider new coders with a higher assessment score. (High proficiency) * Excellent computer skills, navigating multiple systems at once, troubleshooting. (High proficiency) * Must be able to work independently as position is fully remote. Maintain a remote coding work area that protects confidential health information. (High proficiency) * Excellent written and verbal communication skills. (High proficiency) * Knowledge of ICD-10-CM, and ICD-10-PCS or CPT-4 Coding classification system, depending on the position being hired for. (High proficiency) * Detail-oriented and efficient while maintaining productivity. * Coding certification / credential through AHIMA or AAPC and be in good standing. - required * Equivalent combination of relevant education and experience may be substituted as appropriate. Salary Range: $29.30/hr - $38.34/hr Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
    $55.9k-83.8k yearly 51d ago
  • Professional Coding Educator Remote Full Time

    Connecticut Children's Medical Center 4.7company rating

    Remote or Connecticut Job

    The Professional Coding Educator is an essential member of the Professional Coding leadership structure. This role is responsible for developing and managing the education pathway for providers of all specialties, as well as the Professional Coding team. The educator will be responsible for the annual Provider Education Program, general and focused Coder education, continuous Provider and Coding team reviews and related activities as needed to meet and exceed the organization's documentation and coding standards. Minimum Education and Experience Required Minimum education (degree/type of degree). Associates Degree or higher. Minimum experience (minimum years & type of experience). 5+ years Professional Coding Experience. 2+ years with one or more of the following: delivering presentations, conducting one on one education with providers, teaching a coding class, speaking at coding seminars, or related activity. License and/or Certification Required: Associates Degree or higher. Certified Professional Coder Preferred: Bachelor's Degree or higher in a healthcare related field. In addition to CPC, one or more related Coding Certificate preferred. Knowledge, Skills, and Abilities Knowledge of: Proficient in ICD, CPT, Coding Edits, Medical Terminology, Payer Guidelines, Revenue Cycle practices, EMR (Epic Preferred), Microsoft Office. Skilled at: Strong Communication Skills Excellent Interpersonal Skills Organizational Skills Ability to: Establish and maintain collaborative relationships with all staff. Provides annual coding education and ad-hoc education and reference materials to CCMC and CCSG providers and departments related to chart documentation, coding guidelines, CPT charges, ICD diagnoses, and payer policy. Responsible for HIM Department internal monitoring reviews and Compliance Department audits. Maintains reports documenting findings, action plans and results. Assists with developing coding procedures, job aids and guidance documents for Providers and Professional Coders. Coordinates the review and education of CPT and ICD-10-CM code updates, coding guidelines, and any reimbursement/regulatory changes. Responsible for reference material purchases and distribution. Develops and maintains provider and Coder education presentations. Responsible to schedule education sessions. Assists on-boarding of new providers and Coders, tracking progress and improvement opportunities. Reviews and responds to inquiries from other departments regarding documentation and/or coding, including but not limited to patient complaints, Billing, Revenue Integrity. Assists review and mitigation of denial trends by service and/or provider. Promotes individual professional development by identifying education opportunities, tracking staff certifications, and taking an active role as preceptor, mentor and resource to less experienced staff as needed. Performs coding functions and a comprehensive understanding of the coding workflows to retain coding expertise. Maintains current knowledge of coding, federal and local regulations. Performs other duties as assigned.
    $62k-78k yearly est. 8d ago
  • Technology Specialist I - Endpoint Engineer - Digital and Technology Partners - Hybrid/Onsite

    Mount Sinai Health System 4.4company rating

    Remote or New York, NY Job

    This is a hybrid work environment, requires 1- 2 days onsite. Acts as the principal technology expert for major systems and their subsystems utilizing a thorough understanding of available technology, tools and existing designs. Responsibilities Manage mobile and Mac endpoint lifecycle using Microsoft Intune, JAMF Pro. Lead Intune-based Windows 11 device management, autopilot provisioning, configuration policies, and migration from Windows 10. Works closely with client and clinical management to identify and specify the complex business requirements and workflows related to the deployment, configuration, and secure use of Medical Rovers and mobile endpoints across diverse platforms (Intune, JAMF, Android, Apple). Integrate and maintain Imprivata OneSign and Mobile Device Access for secure badge-tap authentication and SSO. Define and enforce compliance, app protection (MAM), encryption, and mobile threat defense policies. Collaborate with clinical, security, and infrastructure teams to ensure mobile and endpoint solutions meet HIPAA and enterprise standards. Research and implement best practices for scalable, secure, and user-friendly device deployments. Provide Tier 3 support, act as SME for MDM strategy, and maintain documentation, SOPs, and training materials. Qualifications Education: Bachelor degree in Computer Science or a related discipline, or an equivalent combination of education and work experience. Masters degree preferred. Experience: Eight years of diverse work experience in IT with a minimum of six years experience in systems analysis and application program development, or an equivalent combination of education and work experience. General Skills and Competencies Requires an in-depth knowledge of the system development life cycle, the client areas functions and systems, and applications program development technological alternatives. Must be competent to work at the highest technical level of all phases of system design and implementation. Requires excellent communication skills, analytical ability, strong judgment and management skills, and the ability to work effectively with client and IT management and staff. Non-Bargaining Unit, 295 - DTP Infrastructure Engineering - MSH, Mount Sinai Hospital
    $82k-110k yearly est. 28d ago
  • Recruiter - Talent Acquisition, Human Resources

    Albany Med 4.4company rating

    Remote or New Scotland, NY Job

    Department/Unit: Human Resources Work Shift: Day (United States of America) Salary Range: $60,367.47 - $90,551.20Recruiter Talent Acquisition - Human Resources Albany, NY We have an exciting opportunity for a Recruiter to join our dynamic Talent Acquisition team at Albany Medical Center! Hybrid opportunity of one day work-from-home per week available after successful completion of your in-person orientation period. The Recruiter role is essential in identifying and acquiring top talent to be a part of Albany Medical Center. In this position, you will be responsible for sourcing and recruiting talent for the designated departments/divisions assigned. Essential Duties and Responsibilities include: Manages and reviews candidates that apply through Workday; review applications, resumes and credentials for suitable skills, experience and knowledge in relation to position requirements Determines applicant qualifications by conducting effective candidate phone/video screening and presenting to hiring manager for interview/shadow Actively sources passive candidates and utilize innovative sourcing strategies and techniques to identify and attract the right talent for the right position Provides guidance to hiring managers throughout the recruiting and on-boarding process for new hires to ensure a positive candidate experience Partners with hiring managers and develop effective recruitment strategies by understanding their needs and expectations Monitors and track open position status and progress, suggesting alternative sourcing techniques when necessary. Identifies and participate in job fairs and school campus recruitment events Approaches all work activities with a customer service focus being mindful of HR as a service department in support of the organization Performs all other duties as assigned Minimum Qualifications: Bachelor's degree is required Minimum of 3 years of recruitment and sourcing experience required; healthcare recruiting experience is highly desired Excellent organization skills and attention to detail Must be comfortable in a fast-paced environment with the ability to multi-task Dynamic interpersonal skills and the ability to effectively communicate with diverse audiences and all levels of leadership Strong technical capabilities including Word, Excel, PowerPoint, and other online search & candidate sourcing techniques Excellent follow-through and a high sense of urgency Must be driven and self-motivated with a positive and professional approach Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
    $60.4k-90.6k yearly 1d ago
  • Digital Product Manager - Digital and Technology Partners - Hybrid

    Mount Sinai Health System 4.4company rating

    Remote or New York, NY Job

    Digital Product Manager - Digital and Technology Partners, Hybrid - Req#3019139 This role requires the ability to periodically work at the office which is located at 150 E 42nd Street, New York, NY 10017 The Digital Product Manager is a pivotal leadership role responsible for defining, prioritizing, and driving the success of digital experiences. This role creates significant value for various stakeholders, including patients, providers, staff, and other constituents. The Digital Product Manager collaborates extensively with cross-functional partners, including executives, clinical, operational, design, and marketing teams. Responsibilities Define Vision, Goals, and Strategies Collaborate with stakeholders across the enterprise to develop goals, strategies, and roadmaps for digital experiences Ensure alignment with organizational priorities Discover and Prioritize New Opportunities Identify underserved user needs through qualitative research and quantitative analyses Create financial models to size and scope new opportunities to prove the value of prioritizing one initiative over another Prioritize a backlog of impactful problems to solve for product development and delivery teams Conduct market research to identify gaps and trends for Mount Sinai to capitalize on Research and benchmark competitors to outperform them Prove the Team's Impact: Define, monitor, and improve success metrics Develop business cases to measure the expected versus actual value realized from digital initiatives Measure and improve the ROI of the digital program Support Go-to-Market Strategy and Planning: Work with multidisciplinary partners across the enterprise to launch new digitally enabled offerings Conducting research and planning to ensure a successful launch, product-market fit, and growth Manage Stakeholders Help coordinate and communicate with a wide range of internal and external stakeholders to plan, execute, and evolve our digital experiences Present proposals and recommendations to executive sponsors to drive decisions Help build enterprise-wide governance and support for digital initiatives Qualifications Bachelors Degree Four or more years of related experience Background in analytical and strategic roles Technical, design, and data fluency preferred Understanding of healthcare preferred Desired Qualities High-Agency: Driven, sense of ownership and personal responsibility, perseverance Execution Expert: Proficient in product management best practices in the problem and solution spaces, including discovering opportunities and growing marketing-leading digital products Results-Oriented: Action-oriented, driving measurable results for users, stakeholders, and the business. Precise attention to detail Effective Communicator: Empathetic listener with strong written and verbal communication skills, capable of presenting to an executive audience Advanced Social-Emotional Skills: Relationship-driven, collaborative, humble, and patient Quality Decision Maker: Curious, analytical, and critical thinker with top-tier acumen. Strong business, product, and design instincts Leader: Capable of leading teams from start to finish, rallying teams in a productive and collaborative manner. Proactively seeks input and buy-in. Drives decisions, actions, and results Non-Bargaining Unit, M5L - HSO Digital Experience - MSH, Mount Sinai Hospital
    $82k-115k yearly est. 60d+ ago
  • Payroll Analyst Hybrid - FlexStaff

    Northwell Health 4.5company rating

    Northwell Health Job In New Hyde Park, NY Or Remote

    **Req Number** 159696 Analyzes, verifies, tracks and maintains department related databases and software. Assists in the development and implementation of new monitoring tools. Provides analytical support in the assessment of strategic growth projects. 4 days remote - 1 day on site. Mon-Fri 9a-5p Responsibilities: + Analyzes, verifies, tracks and maintains department related databases and software; analyzes and prepares data for use by the leadership + Presents data in effective, clear formats tailored to the needs of specific audiences including managers and staff; assists in the development of new monitoring tools and works with necessary parties to implement. + Assists in design, implementation, and maintenance of system applications; uses standard project planning methodologies and knowledge of existing and planned applications + Serves as a liaison between the business units, technology teams and support teams; documents and analyzes required information and data + Assists in enforcement of project deadlines and schedules + Takes input from supervisor and appropriately and accurately applies comments/feedback + Understands the necessity of project standards and applies them consistently + Develops internal and external meeting objectives and agendas + Understands the components of running a fiscally successful project + Operates under general guidance and work assignments are varied and require interpretation and independent decisions on course of action + Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions Qualifications: + Bachelor's Degree required, or equivalent combination of education and related experience + 1-3 years of relevant experience, required *Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity). The salary range for this position is $64,350-$86,060/year It is Northwell Health's policy to provide equal employment opportunity and treat all applicants and employees equally regardless of their age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, pregnancy, genetic information or genetic predisposition or carrier status, marital or familial status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.
    $64.4k-86.1k yearly 22d ago
  • Director, Biostatistics (Hybrid)

    Northwell Health 4.5company rating

    Northwell Health Job In North New Hyde Park, NY Or Remote

    Directs, plans, and organizes the establishment and management of department's scientific and administrative functions pertaining to clinical research projects, with a focus on externally-funded projects. Responsible for managing the staff, and budgeting. The Director will act as a strategic advisor to senior leadership on biostatistics, process improvement, and research strategy, ensuring efficient and collaborative support across departments. Job Responsibility Manages a Biostatistics group by guiding and developing staff, fostering collaborations, and building consensus for programs and initiatives that align with the needs of the department(s) and/or organization. Supervises a Research Project Manager, who is responsible for managing consultation requests, pairing biostatisticians with clinical investigators based on expertise and project needs. Develops, formalizes, and implements policies and procedures governing biostatistical services, data management and governance, and the execution of analytical projects. Identifies opportunities to improve data workflows and analytic processes across the organization. Manages performance evaluations, provides constructive feedback in alignment with organizational standards. Supports the development of plans and strategies at both the unit and organizational levels. Provides education and training in statistical methods and applications, as needed. Collaborates with clinical investigators/researchers, facilitates discussions, and communicates clearly across all levels, leveraging these relationships to streamline and improve project management. Uses advanced statistical knowledge (techniques and software) to manage and analyze data. Collaborates with investigators to provide expert guidance throughout the research lifecycle-including study design, implementation, data analysis, and interpretation of results. Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions. Job Qualification Doctorate in Statistics, Biostatistics or equivalent required. 8-12 years of relevant experience and 7+ years of leadership / management experience, required. HIGHLY PREFERRED Proficiency in statistical software (e.g., R, Python), required. Experience in public health research, clinical trials, preferred. Experience with managing healthcare data (EMR/EPIC), preferred. Familiarity with IRB processes, REDCap, and health data governance. Proven ability to manage interdisciplinary teams and collaborate across administrative, academic, and clinical domains. Strong communication and interpersonal skills; ability to convey complex statistical concepts to diverse audiences. *Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
    $90k-155k yearly est. 7d ago
  • Associate Financial Services Representative, Hybrid (TEMP)

    Northwell Health 4.5company rating

    Northwell Health Job In Lake Success, NY Or Remote

    The Associate Financial Services Representative will be an exceptionally customer focused individual that will provide information, fulfill customer needs, and tailor our services to create an easy and seamless servicing experience. Start dates: 6/16 or 8/25 initial 8-10 week training period Anticipated length of assignment: 3 months to start (site anticipates 6 months or more) Schedule: Monday - Friday first 8-10 weeks 9am-5pm, after that 10am -6pm Responsibilities: Assists in the verification of insurance benefits for services prior to admission Obtains timely pre-authorization for all outpatient and inpatient services Create flawless experiences for our customers by addressing customer inquiries and resolving service issues that include but are not limited to: researching and analyzing accounts receivable and outstanding balances, negotiating and advising on the collection of overdue bills and payment plans, collecting overdue payments, understanding financial assistance offerings, managing and resolving customer disputes Helps in coordinating inpatient billing Provides support for all finance issues and ensures that activities occur in compliance with appropriate regulations and contractual obligations Assists in patient billing and maintaining pertinent records as required for maintenance of certification Helps in coordinating with nursing staff in planning and organizing program activities Majority of contact is internal and/or customer service oriented Work and tasks are most often routine, structured and transactional in nature; work requires minimal variance from guidelines and procedures Makes routine decisions regarding assigned task within defined parameters, often limited and confined to on-going matters Elevates questions, problems and significant challenges to more senior team members for direction or subject matter expertise Prioritizes basic tasks; priorities typically guided by standard practices or by others Ensures timely and accurate performance of responsibilities for a single area or group of closely related tasks Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions. Qualifications: High School Diploma or equivalent required Associate's Degree or equivalent combination of education and related experience preferred 0-1 years relevant experience preferred. *Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
    $55k-84k yearly est. 2d ago
  • Nurse Practitioner: Outpatient Cardiology (Hybrid)

    Northwell Health 4.5company rating

    Northwell Health Job In Great Neck, NY Or Remote

    Performs a variety of functions and technical procedures necessary for patient admission, assessment, diagnosis, treatment, follow-up, and outcome evaluation. Participates in performance improvement, research, and educational activities. Job Responsibility + Takes initial patient histories and performs physical examinations. + Initiates, documents, and communicates the plan of care and follows up to ensure complete screening and preparation of patients. + Performs daily patient rounds. + Writes orders for medications, laboratory work, and diagnostic tests. + Interprets laboratory and test results. + Confers with attending physicians, residents, nursing staff, and/or other care providers to ensure optimum quality of patient care. + Upon discharge, notes discharge summaries, prescriptions, and any referrals on patient charts. + Informs patients of the necessary post-discharge care instructions. + Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions. Job Qualification + Master's Degree in a Nurse Practitioner Program and National Board Certification in specialty area required. + Current license to practice as a Nurse Practitioner in New York State, and current license to practice as a Registered Professional Nurse in New York State, required. + Has a collaborative practice agreement with designated protocols filed with NYS Department of Education OR collaborative relationship attestation as per the Nurse Practitioner Modernization Act 2015. + Current BLS certification, required. ***Additional Salary Detail** The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity). The salary range for this position is $100,000-$180,000/year It is Northwell Health's policy to provide equal employment opportunity and treat all applicants and employees equally regardless of their age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, pregnancy, genetic information or genetic predisposition or carrier status, marital or familial status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.
    $100k-180k yearly 28d ago
  • Associate Data Extraction Analyst- Full Time- Remote

    Connecticut Children's Medical Center 4.7company rating

    Remote or Hartford, CT Job

    This position involves Contribution to the team as a hands on developer working to design, and maintain ETL objects and scripts using advanced Transact SQL scripting. ROLE RESPONSIBILITIES Responsible for following design and implementation guidelines for the ETL data integration process which is accomplished through the use of Dynamic T-SQL, VB.net, ASP.NET, SSIS. Ensure all work and changes performed are within data warehouse standards and guidelines Perform data object analysis by defining, analyzing, and validating data objects and relationship through the use of advanced T-SQL scripting with guidance. Design, develop and maintain ETL data integration process with guidance from the Business Intelligence and IT team. Implement data objects and integrating data shared across multiple source and target systems. Establish interfaces, developing and modifying functions, programs, routines, and stored procedures to extract, transform, and loads data Participant in the coordination of actions among developers, production control, DBA, infrastructure team and project vendor to implement out the ETL scripts and objects. Validates ETL by developing and executing test plans and scenarios including data design and data quality. Demonstrates support for the mission, values and goals of the organization through behaviors that are consistent with the Connecticut Children's Medical Center STANDARDS. Education Required: Education Preferred: College degree in Business, MIS, or related discipline preferred Experience Required: 1-2 years prior related technical and business experience required Microsoft SQL Server, Business Intelligence Analytics, Requirements Analysis and Design, Windows Server Operating Systems, Data Conversion, Data Modeling with relational and dimensional Prior related experience in coordinating systems related projects preferred. Proficiency in the following technical concepts necessary At least 2 years work experience with minimum 1 year of design and development experience in data warehouse, SQL Server. Experience Preferred: T-SQL scripting with dynamic and complex stored procedures experience a plus. Ability to take direction and feedback in a growth oriented environment. Data Visualization experience using QlikView and others. Experience with Code On time tool set a plus. KNOWLEDGE OF: General computer software (Excel, MS Word, E-mail) Data visualization software/architecture QlikView, etc.) Relational Database concept knowledge (SQL Server preferred) General knowledge of object oriented tools desirable Knowledge of Transact SQL is required. SKILLS: Strong interpersonal, organizational and presentation skills, as well as an ability to communicate effectively within a team, across disciplines, and with patients and families. Microsoft Word, Excel, and PowerPoint skills Excellent verbal communication skills Excellent written communication/process documentation skills Excellent interpersonal skills Analytical skill and experience to support transitioning data architecture in a legacy and service oriented environment. ABILITY TO: Work towards functioning independently, prioritize and manage time. Use interpretive thinking and considerable judgment to develop solutions for problems and issues. Independently set and align team's goals with established organizational objectives Operate in a matrix environment with multiple competing priorities Remain organized with multiple interruptions Ability to take direction and feedback in a growth oriented environment. Non Clinical environment with normal noise level.
    $59k-77k yearly est. 2d ago
  • Grants and Contracts Manager, Campus Grants Management Team (Remote)

    Duke University 4.6company rating

    Remote or Durham, NC Job

    Duke University: Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries. Job Title: Grants and Contracts Manager, Remote Occupational Summary All Duke University remote workers must reside in one of the following states or districts: Arizona; California; Colorado; Connecticut; Florida; Georgia; Hawaii; Illinois; Indiana; Maryland; Massachusetts; Michigan; Maine; Montana; New Hampshire; New Jersey; New York; North Carolina; Ohio; Pennsylvania; South Carolina; Tennessee; Texas; Virginia; Washington (State); Washington, DC. Be You: As a Grants and Contracts Manager with the Campus Grants Management Team, you will be at the forefront of providing cradle-to-grave grant management services for specifically identified departments. You will be more than a transaction processor; you will be a subject-matter expert and a partner with faculty in crafting excellent proposals and managing awards in accordance with sponsor guidelines. You will thrive in a fast-paced environment, managing multiple priorities, and using your strong critical thinking and problem-solving skills to ensure compliance and successful completion of grant and contract objectives. You will manage a team of Grants and Contracts Administrators, providing sound, accurate guidance to PIs and their staff, and leveraging your high-level Excel skills to oversee complex grants and contracts portfolios. Be Bold: Join a dynamic and growing unit in the Office of the Vice President for Research, dedicated to providing high-quality customer service and compliant award management. Your role will involve pre-award activities such as assisting departmental faculty/PI in the development, preparation, and submission of research proposals, ensuring all applications meet agency and university guidelines and managing the subcontract process with pre-award offices and collaborating organizations. Post-award activities will include meeting with faculty regularly to provide updates and guidance, reconciling projects monthly, and closing out projects in line with university and sponsor guidelines. You will use your discretion and independent judgment to make decisions that impact the compliance and successful completion of grant and contract objectives. Be You: Your strong analytical background, strength in problem solving, attention to detail, and ability to make sound independent decisions will be crucial in managing a highly complex grants and contracts portfolio. In addition to managing a grant portfolio, you will constructively manage a team, ensuring all staff are adequately trained and provide a high level of service and delivery to our faculty. You will serve as the point person for team members on grants and contracts issues, execute regular monitoring reports to ensure the team is meeting all university performance expectations, and create a team culture that fosters open communication, motivates staff, and encourages learning and professional development. Be Bold: Embrace the opportunity to work closely with the Sr. Manager to recommend various personnel actions, supervise other grants and contracts positions, and manage budget, reporting, and compliance timelines through the lifecycle of the grant or contract. Your leadership skills and understanding of research administration will be key in navigating the changing landscapes and technologies in grants and contracts management. Required Qualifications at this Level: Education/Training Work requires communications, analytical and organizational skills generally acquired through completion of a bachelor's degree program. Research or grants education and/or certification is preferred. Successful completion of the Research Administration Academy (RAA) within 12 months of the hire date and Advanced Grants Management (6 additional months) is required. Successful completion of all expected training will be an annual performance goal until complete. The employee must maintain RAA and AGM certifications by completing continuing education requirements. Certified Research Administrator preferred. Experience/Work generally requires three years of relevant grants and contracts and/or leadership experience. Skills: * Full command of grants and contracts systems; requires solid working knowledge of MS Office Suite (Word, Access, Excel, Power Point). * Ability to communicate clearly and effectively, both verbally and in writing with all levels of the organization. * Ability to manage and prioritize multiple projects/tasks simultaneously. * Ability to manage, advise, and guide grant administrators * Understand and apply knowledge of national compliance issues to circumstances at Duke University * Leadership skills * Critical thinking and problem-solving * Understanding of research administration as it relates to, but not limited to, compliance, internal controls, effort management, fund accounting on federal and non-federal awards. * Flexible and agile with changing landscapes and technologies in grants and contracts management. Anticipated Pay Range: Duke University provides an annual base salary range for this position of USD $66,404.00 to USD $114,002.00. When extending an offer, Duke University considers various factors, including (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, internal peer equity, and market and organizational considerations. Total Compensation Your total compensation goes beyond your paycheck. Duke offers comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs for eligible team members. Learn more at: ***************************** Essential Physical Job Functions Certain positions at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provisions for requesting reasonable accommodations will be provided by each hiring department. Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends onthe robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Nearest Major Market: Durham Nearest Secondary Market: Raleigh
    $66.4k-114k yearly 7d ago
  • Epic Willow Inpatient Application Analyst II - Digital and Technology Partners - Remote

    Mount Sinai Health System 4.4company rating

    Remote or New York, NY Job

    The Applications Analyst II designs and specifies information systems solutions to address business needs and the methods for installing them. **Qualifications** + Bachelor degree in Computer Science or a related discipline or an equivalent combination of education and work experience + Four years of solid, diverse work experience in IT + Willow inpatient certification and experience required with willow inventory experience/cert preferred. Non-Bargaining Unit, 291 - DTP Clinical Applications And Training - MSH, Mount Sinai Hospital **Responsibilities** 1. Works with client management to identify and specify complex business requirements and processes (e.g., diverse development platforms, software, hardware, technologies and tools, etc.). 2. Formulates logical statements of business, scientific and/or engineering requirements. 3. Researches and evaluates alternative solutions and recommends the most efficient and cost effective solution for the systems design considering existing systems, available technology, the capacity and limitations of equipment, operating time and form of desired results. 4. Works with development, operations, technical support and other IT areas as appropriate throughout the development and installation processes. 5. Designs a detailed systems testing plan to ensure an accurate and effective product. 6. May give some direction and guidance to other Application Analysts. 7. Prepares charts, tables and diagrams to assist in analyzing problems, utilizing, if necessary, various business, scientific and/or engineering mathematical techniques. 8. Analyzes existing system logic difficulties and revises the logic and procedures involved as necessary. 9. May assist in the supervision and preparation of logic flow charting. 10. May act as a project leader. 11. Performs related duties as assigned or requested. **About Us** **Strength through Unity and Inclusion** The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. **About the Mount Sinai Health System:** Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. **Equal Opportunity Employer** The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. **Compensation Statement** Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $82000 - $123000 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
    $82k-123k yearly 49d ago
  • Temporary AR (Accounts Receivable) Analyst, Hybrid - Strong Excel Skills, Melville, NY

    Northwell Health 4.5company rating

    Northwell Health Job In Melville, NY Or Remote

    FlexStaff is seeking an AR Analyst for our client, a multinational manufacturer located in Melville, NY. This position is full-time, hybrid schedule, specifically Monday, Tuesday, and Wednesday 9:00AM-5:00Pm in-office and work from home on Thursday and Friday 9:00 AM to 5:00 PM. The position is until 09/23/2025. In this role, you will manage the collection of accounts receivable, resolve customer chargeback claims and billing disputes, maintain the database, assist with payment applications, and prepare periodic account reports while collaborating with the Credit Analyst and Credit Manager. The ideal candidate must have at least one year of accounts payable experience and intermediate to advanced MS Excel skills. Key Responsibilities: * Manage the collection of accounts receivable and past dues while coordinating the resolution of customer chargeback claims, disputes, and billing issues. * Gather credit and reference information. * Maintain the database by entering, updating, and retrieving data, along with formatting and generating reports. * Respond to inquiries from customers and external collection resources; assist with payment applications in coordination with the Accounts Receivable Department. * Resolve chargebacks and disputes by liaising with the Billing and Sales departments and following up with customers for prompt collections. * Prepare periodic account reports and respond to telephone inquiries regarding department policies. * Report directly to the Credit Analyst and Credit Manager. If you meet these qualifications and are ready to contribute to a dynamic team, we encourage you to apply! * Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g. location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity).
    $39k-49k yearly est. 9d ago

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Northwell Health may also be known as or be related to North Shore Cardiopulmonary Associates PC, Northwell Health and Picower Graduate School Of Molecular Medicine.