VP of Operations (Read description)
Remote Operations Management Specialist Job
‼️ Apply here (Copy and paste the link to access):
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Applications will only be considered if submitted through the designated form.
About Us:
StudyFetch is an AI-native learning platform dedicated to providing universal, accessible, and personalized learning experiences to everyone. As we continue to grow, we're looking for an experienced and highly motivated VP of Operations to join our leadership team. This person will play a key role in helping us scale efficiently, improve internal processes, and ensure teams are aligned and moving forward. If you're excited about building strong systems and working closely with a driven team to make a real impact in education, we'd love to hear from you.
Job Description:
As VP of Operations, you will lead the development and optimization of our internal systems, processes, and cross-functional workflows. You'll play a key role in aligning teams, driving operational efficiency, and supporting the company's growth at scale. This role requires someone who is both people-focused and process-driven, with the confidence to lead and the experience to build strong foundations for long-term success.
Responsibilities:
Oversee and improve day-to-day operations across the company
Work closely with the CEO and leadership team to set goals and keep everyone aligned
Create and manage systems to help teams work more efficiently
Identify gaps or blockers in workflows and put solutions in place quickly
Help build and support team structures as the company scales
Hold teams accountable while maintaining a positive and supportive work environment
Balance startup speed with operational stability
Lead with clarity, firmness, and empathy-getting things done while building trust
Requirements:
5+ years of experience in operations or similar leadership roles
Experience in both fast-paced startups and larger, more structured companies
Personable and easy to work with, but confident in setting boundaries and making tough calls
Strong communicator who can bring clarity to complex or fast-moving situations
Track record of implementing efficient processes that helped companies grow
Comfortable using tools like Notion, Slack, and project management platforms
Calm under pressure and focused on solutions, not just problems
Able to work directly with executive teams and manage multiple departments
We're ideally looking for someone with enough experience to lead confidently, while still being in an energetic and growth-focused phase of their career.
What We Offer:
A competitive salary that reflects your leadership and operational experience
The opportunity to work remotely with a driven and collaborative leadership team
A key role in shaping the internal structure and long-term success of a fast-growing AI startup
Continuous learning opportunities and access to cutting-edge tools and technologies.
Application Process:
Qualified candidates will be contacted for an interview to discuss your experience and vision for the role.
If you're ready to make a significant impact in the world of AI-driven learning, we'd love to hear from you!
To apply, submit your application through this form:
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Operations Manager
Remote Operations Management Specialist Job
Are you ready to own and scale the future of the US dental industry? Teero is seeking exceptionally driven Operations Managers to spearhead our expansion across multiple territories in the United States. If you're a proven operator who thrives on ownership, isn't afraid of the phones, and wants to build something extraordinary, we want you on our team.
About Teero
Teero is transforming the US dental industry through cutting-edge software solutions that make running a practice easier, more efficient, and primed for growth. Our first product, an innovative staffing platform, is experiencing explosive growth across the United States, and we're just getting started. Having raised our Series A in 2024, we're rapidly scaling our core platform while preparing to launch exciting new product lines in 2025.
About the Role
As an Operations Manager at Teero, you'll own and scale multiple territories across the United States, modeled after Uber's early Operations Manager and General Manager roles. You'll have complete P&L responsibility for your territories and serve as the driving force behind our expansion. This isn't just an execution role - you're the CEO of your territories, responsible for everything from growth to profitability.
We're Direct About What We're Looking For:
2-8 years of experience with a track record of excellence in any of these backgrounds:
Former consultants or bankers who want to build something real
Early-stage startup operators who've worn multiple hats
Exceptional dental practice managers (bonus if you're also a hygienist) who run a tight ship
Former entrepreneurs who understand the hustle
Comfort with the phones - you'll be building relationships with dental offices and hygienists
Problem-solver who can handle immediate issues while building scalable solutions
Not afraid of nights and weekends - this isn't a 9-to-5 role
Highly competitive with a burning desire to make Teero #1 across the US
What You'll own
Core operations
Full ownership of 5-15 territories (depending on size)
Drive growth and profitability metrics
Make strategic investment decisions and execute on them
Launch and scale new markets
Account Management
Build and maintain relationships with dental offices and hygienists
Provide high-touch support while developing scalable solutions
Prioritize effectively across multiple stakeholders
Create processes that allow us to grow faster than our headcount
Product Innovation
Partner with our tech team to identify and solve scaling challenges
Transform front-line insights into product requirements
Identify the next burning problems beyond staffing that we can solve for dental practices
What You Bring to the Table
Required
Proven track record of excellence in a high-intensity role
Outstanding problem-solving abilities
Strong analytical skills for P&L management
Exceptional communication and relationship-building capabilities
Self-motivated with ability to thrive in ambiguous environments
Demonstrated ability to build and optimize scalable processes
High standards in everything you do - never satisfied with "good enough"
Nice to have
Experience in marketplace or staffing businesses
Knowledge of the dental industry
Background in operations at high-growth startups
This Role is NOT for You If
You're looking for a standard 9-to-5 job or strict work-life separation
You prefer stable, well-defined roles with clear boundaries
You're uncomfortable with ambiguity and rapid change
You're not excited about wearing multiple hats and doing whatever it takes
You don't enjoy being on the phones
What We Offer
Direct reporting line to our CEO and Co-founder, Nate
True ownership and autonomy - you're the CEO of your territories
Significant equity package - as we succeed, your stake could translate into life-changing sums
Unlimited growth potential - expand your territory coverage as you scale
Frequent trips to Amsterdam to collaborate with our tech team and founders
Remote work flexibility with the impact of a fast-growing startup
About the Team
We're a compact, powerhouse team led by our co-founders Nate and Christian, former Uber executives who launched and scaled multiple product lines across the globe. Both grew up in dental families and maintain deep connections throughout the industry, giving us connections and insights to build faster. Our team brings together early employees from Uber, Adyen, Yandex, and Google - seasoned engineers and operators who've built and scaled tech platforms from the ground up.
We value people who take ownership and don't make excuses, who constantly raise the bar by improving on what came before them, and who lead with empathy by seeing challenges through the eyes of our dental practices, professionals, and team members.
Ready to sink your teeth into this exciting opportunity? Apply now and join us in revolutionizing the dental industry.
Manager Patient Care Services Cardiac Operating Room
Remote Operations Management Specialist Job
City/State Norfolk, VA Work Shift First (Days) Sentara Heart Hospital located on the campus of Sentara Norfolk General Hospital in Norfolk, Virginia is hiring a Manager Patient Care Services Cardiac OR Up to $15,000 Sign on Bonus available for qualified candidates and relocation assistance can be provided.
The Manager Patient Care services is responsible for supervising staff, provides clinical/ technical expertise and engages in process improvements. Assists in the fiscal budgeting and management process for the department including billing/revenue management, payroll, purchasing and supply cost management. Performs work assignments as needed to provide coverage and to mentor or assist staff. Interviews, hires and develops team members with the goal of developing a highly effective work team. Engages in talent retention strategies for the area(s) of responsibility. Licensed professionals are required to keep license or certifications current in the state of practice.
This position is full time rotating shift.
Sentara Norfolk General Hospital is one of just five Level1 trauma centers in Virginia, home to the Nightingale Regional Air Ambulance and the region's first Magnet hospital and nationally ranked heart program at the Sentara Heart Hospital. The hospital sits on the Eastern Virginia Medical Campus which serves as the primary teaching institution. Sentara Norfolk General and the Heart Hospital offers Transplant Services: Heart, Kidney, and Pancreas. We are a Certified Stroke Center and the only Level 3 Epilepsy Center in the area.
Sentara Norfolk General Hospital was named the Best Hospital for Cardiac Care in Virginia by Healthgrades.
The Sentara Heart Hospital,a 112-bed care facility, is #2 for Cardiology services and Heart Surgery in the State of Virginia and ranks #24 in the nation for best heart programs.
Cardiac Operating Room DepartmentOverview:
We are made up of five operating rooms with one being a hybrid OR.We manage 8+ OR cases daily. Nurses work with a multi-disciplinary team of Cardio-thoracic Surgeons, OR attendant, Surgical Techs, Surgical Assistants, Perfusionists, Anesthesiologists, Cardiovascular Technologists, and Physician Assistants.
The cardiovascular operating room nurse works as part of the surgical services and operating room teams that treat open-heart (cardiovascular) patients. Prepares OR Room, ensures equipment and medications are available for the operating room team.
Reviews patient's chart. Assesses patient upon admission and through procedure Prep and positions patient in OR Administers medication, monitor vital signs during procedure.
Document's information. Provides a call report to the ICU floor nurse after the surgical procedure.
Prepares OR for the next case.
Education:
Bachelor's degree RN, or master's degree RN.
Experience:
3 years of leadership
Benefits: Sentara offers an attractive array of full-time benefits to include:
Medical, Dental, Vision plans
Paid Time Off, Paid Sick Leave, Paid Parental Leave, and Emergency Caregiver Leave
Tuition Reimbursement and Student Loan Paydown programs
401k/403B, 401a plans
Career Advancement Opportunities
Work Perks
For more information about our employee benefits, CLICK HERE!
Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day!
Sentara prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
Keywords: operating room rn, or, circulator, surgical services rn, OR Nurse, cardiac or rn, Talroo-Nursing, Talroo-Leadership,
.
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met
Here at Sentara, we are committed to consistently enhancing our training, advancement tracks, work-life benefits, and more. Our goal is to make you feel more excited to be here every day!
Sentara Norfolk General Hospital , located in Norfolk, VA, is a 525-bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, and also serves as the primary teaching hospital for Eastern Virginia Medical School.
In addition to the high-quality heart program at Sentara Heart Hospital, our facility is home to Nightingale Regional Air Ambulance and several other dedicated facilities and specialized services. As a recognized accredited Comprehensive Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart and vascular, neurosciences, neurosurgery, urology, oncology, spine care, advanced imaging, behavioral health, maternity, and women's health, including a state-of-the-art neonatal intensive care unit.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Director of Church Operations
Remote Operations Management Specialist Job
Summary: Preston Hollow Presbyterian Church (PHPC) seeks an experienced and dynamic Director of Church Operations to join our leadership team. This pivotal role serves as the Integrator within the Entrepreneurial Operating System (EOS) model, and will oversee internal day-to-day business functions and manage key operational areas including finance, facilities, contracts management, and human resources, to ensure the business of PHPC functions at a high level and meets performance goals.
As a member of the Executive Leadership Team reporting to the Senior Pastor, the Director of Church Operations will directly supervise the Director of Finance, Finance and HR Coordinator, Facilities Manager, Hospitality Coordinator, and Receptionists. This role also partners closely with and supports the Session (governing body of the church), and member-led committees including the Finance Committee, Property Committee and Staff Committee.
Primary Duties and Responsibilities
Financial Management
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Develop and implement budgets and business plans that allocate resources effectively, ensure ongoing financial health, and align with the church's strategic goals.
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Oversee the church's portfolio of assets. Proactively identify financial opportunities and/or weaknesses. Develop and implement strategies to drive growth and profitability.
Facilities Management
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Assess contractor bids and manage all major capital improvement projects in partnership with the Property Committee.
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Coordinate all real property purchases or leases, dispositions, and financing in collaboration with the Facilities Manager and/or other appropriate staff/committees.
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Manage vendor contracts and service agreements and oversee vendor/service provider performance.
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Support appropriate committees and staff in the execution of space planning and utilization, including oversight of facility use by internal and external groups.
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Maintain controls over access to the building and the security of employees, members, and guests on campus.
Risk/Contract Management
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Identify potential areas of risk (e.g., building risk, liability risk, employee risk, and financial risk) associated with the operation of the church and implement mitigation strategies.
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Establish and maintain adequate controls and insurance coverage to limit potential exposure.
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Maintain and manage supplier, vendor, and employment contracts.
Human Resource Management
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Create and maintain all personnel records and human resource files.
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Develop and maintain job descriptions and employment agreements.
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Supervise and mentor teams, fostering a collaborative and inclusive work environment.
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Coordinate employee evaluation and recognition processes and performance management/discipline in partnership with Staff Committee.
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Act as the benefits coordinator as it pertains to health insurance, retirement programs, and other benefits provided to employees by the church.
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Ensure HR processes, including policies and employee handbook, are effectively implemented and communicated.
General
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Serve as the Integrator in the Entrepreneurial Operating System (EOS), lead Level 10 meetings, set and drive quarterly and long-term goals, and monitor performance based on established metrics.
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Proactively seek opportunities to improve operational efficiency and financial profitability.
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Ensure compliance with nonprofit regulations and best practices.
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Assist with the annual stewardship campaign and upcoming capital campaign.
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Attend and provide updates at evening committee and board meetings, as needed. A typical meeting schedule would include three evening meetings/month.
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Attend required staff meetings, planning meetings, and fellowship gatherings, some of which occasionally occur on Sundays.
Skills and Qualifications
Minimum Qualifications
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Bachelor's degree or equivalent experience in a similar senior leadership role. MBA or CPA is a plus.
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Operational expertise including budget, project, process, and resource management.
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Strategic perspective including ability to develop and lead strategic initiative implementation working closely with other key stakeholders.
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Creative thinking and strong analytical skills for effective decision-making and problem-solving.
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Strong leadership and relationship-building skills.
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Excellent organizational, time management, and communication skills (both verbal and written).
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Excellent interpersonal and customer-service skills with ability to work collaboratively with employees, suppliers, and members of the congregation.
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Proficiency in Microsoft Office Suite.
Bonus/Preferred Qualifications
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Experience working in a nonprofit organization
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Knowledge of nonprofit finance and accounting practices
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CRM and financial software experience a plus
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Working knowledge of position-related regulations and legal guidelines
Required Schedule: Full-time. Monday through Friday, with the possibility of some hybrid remote work. Some weekends and evenings will be required. This is a full-time, salaried, exempt position under the Fair Labor Standards Act.
The above-noted position description is not intended to describe in detail the multitude and variety of tasks involved, but rather to give the individual a general sense of the responsibilities and expectations of this position. Essential functions may evolve as business demands change.
The salary range is $90,000 to $100,000, based on experience. For more details, please contact Michael Martinez at ******************.
Director of Operations
Remote Operations Management Specialist Job
Job Title: Director of Operations
Reports To: Vice President of Operations
Employment Type: Full-Time
At Revolution Hearing, we do more than fit hearing aids-we change lives. We are a team of passionate professionals dedicated to delivering exceptional patient care through innovative solutions, personalized attention, and a commitment to excellence. As we continue to grow our footprint, we're looking for a Director of Operations who shares our values and can help us scale our mission across multiple clinics.
Position Summary
The Director of Operations plays a critical leadership role in ensuring operational excellence across a growing number of hearing aid clinics. This individual will be responsible for leading clinic teams, driving business performance, supporting providers, and delivering an outstanding patient experience. The ideal candidate is a hands-on leader with a strategic mindset, a passion for team development, and a strong understanding of clinic operations in a healthcare/retail setting.
What You'll Do
Lead and Inspire
Support and develop clinic leaders and teams to achieve operational goals while keeping patient care at the center of everything we do.
Provide ongoing coaching, training, and performance management across multiple clinic locations.
Drive Performance
Monitor and manage key performance indicators (KPIs), including hearing aid sales, appointment volume, conversion rates, and patient satisfaction.
Collaborate closely with the VP of Operations and clinic leadership to identify opportunities for growth and efficiency.
Support Smart Growth
Partner in site expansion efforts, onboarding new clinics and teams while ensuring consistent culture and processes.
Help implement new services, technologies, and programs that enhance the patient journey and streamline operations.
Ensure Operational Excellence
Standardize workflows and ensure consistent execution of best practices across all locations.
Oversee scheduling, billing, inventory, and general business operations to ensure smooth daily function.
Identify and resolve operational challenges with creativity and urgency.
Champion Culture & Compliance
Model Revolution Hearing's values of integrity, teamwork, accountability, and patient-first care.
Ensure adherence to HIPAA, licensure, manufacturer, and payer guidelines and policies.
What You Bring
5+ years of experience leading operations across multiple healthcare or retail locations (Audiology or ENT experience preferred).
Proven track record in team leadership, process improvement, and business performance.
Strong communicator who thrives in a fast-paced, service-driven environment.
High comfort level with data, KPIs, EMR systems, and hearing aid manufacturer tools.
Bachelor's degree required; advanced degree or clinical experience a plus.
Willingness to travel to clinic locations regionally (approx. 30-50%).
Why Join Us?
Make a real impact in the lives of patients and team members.
Be part of a growing, mission-driven company with a supportive leadership team.
Competitive salary, performance bonus, and full benefits package.
Flexibility with remote work and regional travel.
Ready to lead with purpose and help more people hear better every day? Join the Revolution.
Technical Content Operations Manager
Remote Operations Management Specialist Job
Technical Content Operations Manager, Bellevue WA
The Organization
At USAFacts, we believe facts deserve to be heard. We are on a mission to provide a comprehensive and unbiased look at our country by the numbers. Democracy thrives on serious, reasoned, and informed debate. And we're here for it.
Founded and funded by Steve Ballmer, former CEO of Microsoft, USAFacts answers questions around government spending and outcomes. While these are basic questions, finding the answers is hard. But it's also pretty exciting. We pull together data from thousands of jurisdictions to normalize, contextualize, and visualize these metrics so the data is approachable and understandable.
Every day, we learn something about our country, how to make complex data understandable, and how to make the American people interested in the numbers. We're a collaborative group and are always learning from each other, too. The team is mission driven, with no political agenda nor commercial incentive; we do this work purely as a public service.
Oh, and to top it off? USAFacts was named to Fast Company's List of the World's Most Innovative Companies for 2024! Learn more about us at usafacts.org and linkedin.com/company/usafacts.
We'd love for you to bring your talents and your curiosity to come make a difference!
The Opportunity
At USAFacts, we are committed to providing unbiased and transparent data about the United States. We are seeking a Technical Content Operations Manager to join our mission-driven team. Our ideal candidate has experience working with complex data or content publishing systems and the ability to drive people, process, and technology in pursuit of operational excellence.
This Technical Content Operations manager will streamline and automate data-driven content production workflows, expanding our ability to publish and update accurate, accessible analysis for our audience This role will work closely with our content, product, data, and engineering teams to identify and implement technology, people, and workflow improvements that lead to content delivery at scale. This role will oversee multiple contractor teams involved in data operations and content production.
Key Priorities & Responsibilities
Optimize content workflows, automation, and tooling to improve efficiency, ultimately driving increased velocity while maintaining our extremely high bar for accuracy and trust.
Provide feature requests and requirements to product and engineering teams to improve content production, workflow automation and scaled publishing enhancements and project manage complex feature delivery across our technology stack.
Debug content production and data update issues, resolving bottlenecks to ensure content production stays on schedule.
Manage integration of updated government data into content production systems, ensuring updated analysis gets to our audience as quickly as possible.
Identify and implement third-party software solutions to enhance operations.
Direct multiple contractor teams involved in data operations and content production ensuring efficiency and quality.
Qualifications
Required Experience and Skills:
5+ years in content operations or technical program management
Data-driven publishing, content technology, or workflow automation with expertise in AI-driven content management, structured data operations, and scalable publishing systems.
Hands-on experience with cloud-based data environments and python
Expertise in workflow automation, CMS platforms, and AI-driven content management
Proven ability to lead cross-functional initiatives impacting people, process, and technology.
Strong analytical and problem-solving skills
Excellent communication and organizational abilities
Education in Computer Science, Data Science, or Information Systems with strong technical skills in cloud-based data environments (i.e., Databricks), and automation
Preferred Experience and Skills:
In addition to the above, experience with government data, civic tech, or open data platforms
Additional education in Digital Media, Journalism (with a data focus), or Business Analytics
Compensation & Benefits
Compensation
The starting cash compensation range for the Technical Content Operations Manager role in Bellevue includes a base salary range of $146,900 to $183,600, plus a 10% performance bonus target opportunity.
The base salary maximum for the role is $220,300 per year. Individual pay increases are assessed annually based on multiple factors such as demonstrated skill in the role and context, progress and performance against goals, and increased experience.
Featured Benefits & Perks
Medical, dental, and vision insurance with employee and dependent premiums entirely paid for by Ballmer Group
3 weeks of paid vacation annually
11 paid holidays, plus paid days off for the weekdays between Christmas and New Year
80 hours of paid sick leave annually
401(k) with 6% employer contribution
2:1 Ballmer Family Giving Match for charitable contributions, and $50 donation per volunteer hour
Professional development reimbursement up to $2,000 per year
Employer-paid life insurance of 3x salary up to $1,000,000
Fertility and family building benefits, including back-up childcare reimbursement
Healthcare and Dependent Care Flexible Spending Account (FSA) options
Parking or transportation (Orca card) up to $250 monthly
Cash stipend of $300/month (for cell phone, wellness expenses, etc.)
Identity theft protection
Location & Hybrid Work
The position is based in Bellevue, WA.
Our organization practices intentional hybrid work . All USAFacts employees are expected to work on-site Tuesdays, Wednesdays, and Thursdays during overlapping core hours of 10:00 am to 3:00 pm. Mondays and Fridays remain flexible work-from-home or office workdays.
People Operations Manager
Remote Operations Management Specialist Job
***This role will be expected in office 4 days per week with one day work from home. The WFH day is flexible and adjustable each week.
Our business is here to remake the world of pre-owned luxury jewelry. We use our expertise, technology and connections to get jewelry sellers the absolute most for their jewelry. We are passionate about quality, sustainability, and the valuation of finely crafted jewels.
We are an international group of people that are not only passionate about our work but about each other and our customers. Our flat hierarchy and organizational structure create an open environment where all feel comfortable to voice ideas, and we love the smart, creative minds of people who take pride in what they do.
The People Operations Manager will work directly with our CPO and small but mighty People Ops Team and will be responsible for performing a number of personnel support and HR related duties. The ideal candidate is highly self-motivated, professional, and capable of managing their workload, prioritizing tasks in a fast-paced startup environment. The role is an amazing opportunity to join a flourishing organization, grow with the role and make an impact.
What You'll Do
Learning & Development
Work directly with our CPO and executive leaders to create learning and development paths to contribute to ongoing retention and growth of employees.
Help create and own the Training Program for our growing Jewelry Buyer team which includes planning their travel to our NYC HQ for their 3 month training experience.
Onboarding & Offboarding
Manage and maintain all onboarding and offboarding needs.
Partner with Benefits Coordinator to ensure all personnel and legal needs are taken care of during employee transitions.
Partner with Office Manager to provide all tech, hardware, and tools for all employees starting (especially the Jewelry Buyer Team which requires more tools for work).
Employee Relations
Flex into a variety of HR projects, supporting the CPO and business needs by supporting different departments and leaders in the company (including coverage plans if employees are out for parental leave, training resources, etc.)
Support all managers to navigate any needs for their team; ensure their teams have what they need to be successful
Build relationships with employees and trust so they turn to you when they need support or resources for their success.
Partner with our Office Manager to ensure the teams that work in the NYC HQ have what they need for a successful work environment.
Occasionally partner with office leads in global offices for operating needs (Tel Aviv, Madrid, Barcelona, Hong Kong)
Provide general assistance for all platforms that support the business operations
Who You Are
Looking to grow your toolbelt and breadth of experience in people operations
A proactive self starter, highly independent, motivated, resourceful and assertive
Able to thrive in a fast paced, fluid operating environment, where several pressing prioritizes tend to change rapidly
Strong organizational, project management and problem-solving skills, unflappable and with impeccable multi-tasking abilities
Reliable, comfortable at upholding strict levels of confidentiality
Highly organized with the ability to manage multiple projects and communicate effectively with all teams
Proactive, flexible and willing to adapt to changing business needs and ability to manage multiple moving parts
What You Have
4+ years experience in a similar or transferable role (HR, People Operations)
Proven experience mastering multiple technical applications including word processing, database management, spreadsheets, graphics and presentation software, electronic calendar and email
Strong organizational skills with the ability to manage multiple tasks and deadlines simultaneously
Expert attention to detail, must be able to manage complex scheduling
Exceptional Proficiency in Microsoft Office or Google Suite (Excel, PowerPoint, Word)
Comfortability with tech hardware and troubleshooting
Strong communication and interpersonal skills, must be able to independently write eloquent, professional messages to investors, board members, and other external parties
Proven ability to take initiative and passion for owning your work and creating value
Ability to keep sensitive data confidential
Due to the start-up nature of our business, flexibility in scheduling is required (some time-sensitive needs may require attention on evenings or weekends)
What We'll Give You
A supportive, inclusive culture in an organization that values your contributions
Opportunities for personal and professional growth through work experience and mentorship
An attractive and equitable compensation package, including salary and stock options
A generous benefits program featuring generous PTO, comprehensive medical, dental, vision and other health benefits, 401K plan, commuter program, learning & development resources, health & wellness perks (i.e. free therapy sessions, discounted pet insurance) and so much more
Project Manager - Reinsurance Operations
Remote Operations Management Specialist Job
Leading writer of Property & Casualty Reinsurance seeking a strategic Operations Project Manager in their NY office managing strategic initiatives and workflows, communications and team requirements for the global operations team team. I have been supporting this client for 20+ years, and I can sincerely say they have the best, most employee centric, corporate culture of any client I've worked with. Their global team shares a passion for solving their customers' problems through a collaborative and entrepreneurial culture that empowers employees and rewards creative thinking.
This is a 4 day per week in office position (with a flex work from home day) located in midtown Manhattan very close to all major transportation hubs.
For over three decades, the firm has helped its clients manage the risks of operating in a volatile and uncertain world. They're experts in Property, Casualty, Specialty, Cyber and Credit reinsurance, consistently recognized for the innovative way they combine data, experience and technology to understand and manage large and complex risks across the world. They are also a business with a real social purpose - we help protect communities around the globe and enable prosperity for all. Our purpose drives us forward every day as we seek solutions to some of the world's most complicated challenges.
About the Position
Reporting to the SVP Group Head of Operations, the Operations Project Manager will play a pivotal role in collaborating with and coordinating the Operations team aimed at achieving impactful business outcomes. This individual will support strategic initiatives, communications, and team requirements for global Operations teams and to other departments. The individual is structured and trained in professional standards to provide oversight and drive results for the team.
This is NOT a PMO / Scrum Master type project management role. This role will coordinate and manage cross team communications, multiple concurrent workstreams, mapping and streamlining operational processes, overseeing strategic plans and operational objectives and driving operational process improvements.
Principal Accountabilities
Process Improvements: Identify areas of Operational improvement across various functions and propose data drive solutions to streamline processes and enhance efficiency and effectiveness.
Strategic planning: Oversee the development of long-term plans to support the department and company's objectives, supporting successful execution, under the guidance of senior leadership and department head
Overseeing daily operations: Manage and supervise the day-to-day activities of the global Operations team to ensure productivity and quality.
Team coordination: Foster collaboration and communication between Operations teams and other departments to achieve organizational goals.
Performance Monitoring: Conduct Analysis on critical KPIs to understand end to end metrics. Track team KPIs and SLAs, performance, support training initiatives, and collaborate to improve productivity.
Budget management: Assess and analyze departmental budgets.
Communication: Assist and support communications across the team to executives
Collaborate: Serve as liaison with the business/IT change team, Operations managers, providing team coordination, project updates, and planning.
Stakeholder Engagement: Develop and build relationships with all employees for increased efficiency and responsiveness of existing operations, and help define new operational strategies by working with the Group Head of Operations and managers on projects
Other Responsibilities:
Assist the human resources department with new hires, including documentation and onboarding, and collaborate to address and resolve all employee concerns
Oversee daily operations in collaboration with the Group Head of Operations and managers, and perform administrative tasks such as managing calendars, generating correspondence, planning and coordinating meetings
Serve as a subject-matter expert, handling inquiries, developing action plans, and assisting with preparation and dissemination of communications
Qualifications:
5+ years of experience in a similar role
Bachelor's degree (or equivalent experience) in business administration or similar field. Consulting experience, with a focus on operations management, an asset.
Experience in organizing and directing multiple teams and departments, including project coordination
Experience in planning and leading strategic initiatives
Effective and proactive communication with stakeholders and team members.
Strong leadership, problem-solving, and communication skills.
Ability to manage budgets, analyze data, and implement strategic plans
Proficiency in assessing and improving processes.
Ability to identify and address potential issues to maximize efficiency
Strong project-reporting skills, with focus on interdepartmental communications
Proven track record of successfully managing complex projects and initiatives.
Strong leadership and interpersonal skills, with the ability to build relationships and influence at all levels of the organization.
Excellent organizational and time management skills, with the ability to prioritize and manage multiple tasks simultaneously.
Exceptional written and verbal communication skills.
Proficiency in Microsoft Office Suite and other relevant software.
Leadership Competencies & Values:
Impact
: Sets objectives, delivers results, and implements policies/operational targets with direct impact on the department or individual work outcomes
Execution
: Proactively identifies actions needed to achieve objectives, effectively balancing tactical pressures with broader implications and downstream impact
Communication
: Shares relevant information in a timely manner with stakeholders and conveys points of view in a way that influences opinions and demonstrates flexibility
Client and solutions focus
: Identifies process opportunities that enhance the internal experience and outcomes
Innovation
: Stretches self and others to think differently and innovatively, drawing upon multiple sources for ideas and inspiration
Learning mindset
: Seeks out and explores new assignments, exposure, or challenges to enhance technical skills
Values
: Exemplifies and champions the firm's core values of Focus, Respect, Integrity, Precision, Passion
Vice President, Alternative Investment Investor Relations Operations
Remote Operations Management Specialist Job
The Role
The Vice President of the Alternatives Investments Investor Relations Operations group team is a leader of a team that is currently staffed at 25 associates and is responsible for supporting the recordkeeping and transfer agent operations and services across various Fidelity alternative product portfolios and structures including Limited Partnerships, REIT, BDCs, Interval Funds and Crypto. You will work closely with multiple channels across Fidelity on product launches, while developing and enhancing processes specifically to support the operations, servicing, record keeping, tax reporting, analytics, and investor communications functions. Additionally, you will help to drive innovation to ensure the product line continues to meet the evolving needs of our customers.
The ideal candidate has strong operational and service skills to support a wide range of product structures.
Strong operational and customer service skills are required to ensure the team performs and executes flawlessly, meets all SLAs, and ensures quality goals are consistently met
Ability to innovate and develop technology and non-technology solutions to help drive scale and efficiencies across the platform
Puts the client and the client experience first
People development skills to support associate's growth and development
Ability to work across multiple groups while building relationships
Familiarly with the various product and structures is a plus.
Vendor management
The Expertise and Skills You Bring
Bachelor's degree and 8+ years of financial industry experience
Ability to analyze data, identify opportunities, solve complex problems, and drive efficiencies
Direct managerial experience highly desired
Leads projects and develops strategic roadmaps to develop/enhance service models and workflows aligned with strategic vision.
Makes decisions based on long-term view of trends, issues, and business implications
Knowledge in the alternative investment fund industry, including the operational service aspects of alternatives, and across a wide range of product structures is a plus.
Series 99 or Series 24 is preferred, but not required
The Team
An Alternative Investments are a highly specialized investment vehicle that is tailored to sophisticated, high net-worth investors and are not traded on any public market. Our Alternative Investments group services all Fidelity lines of business and handles end-to-end operations from onboarding of assets, all transactions, reconciliation, and servicing requests.
Certifications: Category: Brokerage Operations
Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.
Manager of Revenue Operations
Remote Operations Management Specialist Job
Job DescriptionSalary:
Who We Are:
At VPL we modernize clinical supply chains to support healthier patients. Our technology-driven solutions and consultative customer experience empower health systems and outpatient pharmacies to build smarter, more resilient supply chains. With over 700 hospitals and a 97 percent customer retention rate, were trusted to deliver transparency, cost savings, and peace of mind.
Who We're Looking For:
VPL is looking for a Manager of Revenue Operations to oversee and optimize the revenue processes to support out strategic goals and drive efficiency across sales, marketing, and customer operations. This role is pivotal in ensuring that the companys revenue engine is well-aligned and running smoothly, supporting the achievement of revenue targets. The Manager of Revenue Operations will work closely with our leaders to provide data-driven insights and actionable strategies to improve revenue performance. This position is ideal for a strategic thinker with a strong analytical background and a passion for driving business growth in a scaling organization.
What You'll Do
Revenue Strategy & Planning:
Collaborate with the executive leadership team to develop and execute revenue strategies that align with the company's financial goals and growth plans.
Lead annual and quarterly revenue planning processes, including forecasting, budgeting, and target setting.
Data Analysis & Insights:
Leverage data to provide insights into key revenue drivers and performance metrics.
Create dashboards and reports that provide visibility into the health of the revenue pipeline, sales performance, and operational efficiency.
Identify trends, risks, and opportunities within the sales funnel and customer lifecycle.
Process Optimization:
Evaluate and improve existing processes and systems to enhance the efficiency and effectiveness of the sales, marketing, and customer success teams.
Implement and manage tools and technologies that support revenue operations, including CRM systems, marketing automation platforms, and analytics tools.
Sales Enablement:
Develop and implement strategies to enhance sales productivity, including training, playbooks, and resource management.
Ensure alignment between sales and marketing to improve lead generation, qualification, and conversion processes.
Revenue Performance Management:
Establish and maintain a comprehensive revenue operations framework, including lead management, sales process design, and performance metrics.
Monitor and analyze sales performance against targets and provide actionable recommendations to improve sales effectiveness.
Cross-functional Collaboration:
Partner with leaders across sales, marketing, finance, and customer success to ensure alignment and coordination of revenue-generating activities.
Serve as a strategic advisor to the executive team on revenue-related issues.
What You'll Bring
Experience
7+ years of experience in revenue operations, sales operations, sales enablement, or a related field
Proven track record of supporting revenue growth and driving operational excellence in a company with $50M+ in revenue.
Experience working in a SaaS or technology-driven company is strongly preferred.
Skills & Competencies:
Strong analytical skills with the ability to translate data into actionable insights.
Proficiency in CRM and revenue operations tools (Salesforce required)
Excellent project management and organizational skills.
Strong communication and interpersonal skills, with the ability to influence and collaborate effectively at all levels of the organization.
Experience with Key Performance Indicators (KPIs):
Revenue growth and attainment of sales targets.
Accuracy of revenue forecasting and budgeting
Efficiency and effectiveness of sales processes.
Sales cycle length and conversion rates.
Adoption and utilization of revenue operations tools and processes.
remote work
MEP Group Manager
Remote Operations Management Specialist Job
Job Description
T&M Associates is currently seeking a highly motivated individual with entrepreneurial aspirations to lead our Mechanical, Electrical, & Plumbing (MEP) Practice in the Philadelphia region. This position offers a hybrid work arrangement, combining remote work with in-office collaboration. Candidates must have an engineering background in the MEP industry, with established business relationships with public and/or private clients. The successful candidate will be tasked with leading a local MEP team of engineers in the Philadelphia region and providing daily supervision of technical workload. They will also be expected to pursue opportunities by networking with clients and sourcing new development/acquisition opportunities.
Qualifications
Bachelor’s Degree in Mechanical or Electrical Engineering, or related field.
10+ years of progressive experience in their technical field and working knowledge of the MEP / Facilities design industry.
Experience with client management and/or business development efforts.
Thorough knowledge and interpretation of industry standards and code compliance.
Strong verbal and written communication skills.
Background in technical proposal development.
Self-motivated, focused, and dedicated to leading a team to deliver solutions for our clients.
Working knowledge of AutoCAD and Revit.
P.E. in Mechanical or Electrical Engineering, or a related field preferred.
T&M Associates is committed to pay transparency and equitable compensation practices in compliance with applicable laws, including the New Jersey Equal Pay Act. T&M estimates that the salary range for this position will fall between $145,000 - $174,000. The actual salary offered may vary within this range, depending on a variety of factors including the candidate’s experience, educational qualifications, specific skills and knowledge, as well as internal pay equity and geographic location.
T&M Associates offers a competitive and comprehensive benefits package designed to support the health, well-being, and professional growth of our employees. Benefits include comprehensive insurance (medical, dental and vision), a 401(k) with company match, paid time off, flexible work schedules, wellness programs, and professional development opportunities — all within a people-first, award-winning hybrid work environment. See more details about benefits here.
If this sounds like a company you want to be part of then apply now!
New Hires must have documents indicating they are eligible to work in the United States. EEO/AA Employer.
For California based applicants, our CCPA-CRPA Privacy Notice can be found on our Careers page at ***********************
#LI-HYBRID
Title Operations Director
Remote Operations Management Specialist Job
At Stewart, we know that success begins with great people. As a Stewart employee, you'll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth - by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.
You will be part of an inclusive work environment that reflects the customers we serve. You'll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.
Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about.
More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle
Job Description
Job Summary
Provides Nationwide title services. Responsible for supporting real estate transactions by overseeing operational functions related to providing title services to customers.
Job Responsibilities
Manages and leads teams who perform a wide range of duties related to title operations, provide support to branches to clear title, and focuses on customers
Partners with and acts as a liaison between groups such as Examining and Underwriting to ensure that compliance, policy adherence, production goals, and timelines are met
Provides leadership and direction through managers, supervisors and/or individual contributors
Accountable for the performance and results of a function/sub-function, division/region
Executes business plans and contributes to the development of business strategy
Decisions are guided by business unit or regional strategy and priorities
Applies broad industry knowledge and business acumen to drive financial performance
Has broad impact on the functional, divisional or regional results
Directs the resolution of highly complex or unusual business problems applying advanced critical thinking
Persuades and negotiates with senior leaders across the business
Leads through subordinate managers; contributes to the development of functional/ operational long-term strategy and develops annual business plans to ensure alignment
Education
Bachelor's degree in relevant field preferred
Experience
Typically requires 10+ years of related work experience
Equal Employment Opportunity Employer
Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at *******************.
Benefits
Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.
Director, Platform Operations
Remote Operations Management Specialist Job
Now is the time to join us!
We're Personify Health. We're the first and only personalized health platform company to bring health, wellbeing, and navigation solutions together. Helping businesses optimize investments in their members while empowering people to meaningfully engage with their health. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we're shaping a healthier, more engaged future.
Responsibilities
Who are you?
The Director, Platform Operations is a leader of strategic and operational decisions and provides foresight and direction to our Platform Operations practice. They are passionate about technology and foster a culture of continuous improvement and innovative solutions. They develop strategies to build and mature high-performing teams and drive maturity of key technology capabilities, including infrastructure as code, continuous delivery, containerization and orchestration, and cloud operations. They have demonstrated the ability to build and develop high-performing teams that consistently deliver secure, scalable, highly available, and cost-effective infrastructure solutions. They are a role model and ambassador of our core values and lead by example. Comfortable owning business goals, they develop long-term roadmaps, balance operational and strategic objectives, and drive accountability.
In this role you will wear many hats, but your knowledge will be essential in the following:
Develop and execute Platform Operations strategy aligned to business objectives and industry best practices.
Design and support data center and cloud infrastructure and operations practices to support platform availability and scalability needs, to meet security and compliance requirements, and to optimize cost.
Modernize legacy systems and practices, build technology-enabled capabilities and processes that optimize service delivery and reduce “friction”.
Align teams to enterprise Agile framework, make data driven commitments, and ensure organizational accountability.
Cultivate relationships with other Engineering leaders and teams to build trust and maintain open, proactive communication across the organization.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Qualifications
What you bring to the Personify Health team:
In order to represent the best of what we have to offer you come to us with a multitude of positive attributes including:
Proven experience as a leader of an effective infrastructure operations organization, ideally within a high-functioning DevOps culture
Bachelor's degree or equivalent in Computer Science or related field
3+ years of formal management experience
Previous experience in healthcare or other highly regulated industries preferred.
You also take pride in offering the following Core Skills, Competencies, and Characteristics:
Prior experience with data center hardware, MS Windows Server and SQL Server systems, virtualization technologies such as VMware and HyperV
Strong experience with an enterprise public cloud provider (AWS, Azure) and extensive knowledge of key cloud computing constructs, patterns, and architectures
Experience building and maintaining source-controlled infrastructure as code
Strong understanding of security best practices for public cloud infrastructure and web services
Strong understanding of public cloud cost models and a history of practical cost optimization accomplishments
Familiarity with containerization technologies - preferably Docker and Kubernetes
Have managed teams within an Agile/Scrum or Kanban framework
No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!
Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice.
In compliance with all states and cities that require transparency of pay, the base compensation for this position ranges from $175,000 to $185,000. Note that compensation may vary based on location, skills, and experience. This position is eligible for 15% target bonus/variable compensation as well as health, dental, vision, mental health and other benefits.
We strive to cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive. Personify Health is committed to driving Diversity, Equity, Inclusion and Belonging (DEIB) for all stakeholders: employees (at each organization level), members, clients and the communities in which we operate. Diversity is core to who we are and critical to our work in health and wellbeing.
#WeAreHiring #PersonifyHealth
Beware of Hiring Scams: Personify Health will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to **************************. All of our legitimate openings can be found on the Personify Health Career Site.
Application Deadline: Open until position is filled.
UX Operations Program Manager
Remote Operations Management Specialist Job
Pax8 is the leading cloud-based technology marketplace, simplifying the cloud journey for our partners by integrating technology, business intelligence and proactive service to deliver an unparalleled experience. Serving thousands of partners through the indirect sales channel, our mission is to build the technology marketplace of the future. We are a fast-growing, dynamic and high-energy startup organization, allowing you to make a meaningful impact on the business. Culture is important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative and humorously offbeat. We work hard, keep it fun, and expect the best. We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.
No matter who you are, Pax8 is a place you can call home. We know there's no such thing as a
“perfect"
candidate, so we don't look for the right "
fit
" - instead, we look for the add. We encourage you to apply for a role at Pax8 even if you don't meet 100% of the bullet points. We believe in cultivating an environment with a diversity of perspectives, in hopes that we can all thrive in an inclusive environment.
We are only as great as our people. And we have great people all over the world. No matter where you live and work, you're a part of the Pax8 team. This means embracing hybrid- and remote-work whenever possible.
Overview:
Pax8 is the leading value-added cloud-based SaaS marketplace, simplifying the cloud journey for our partners by integrating technology, business intelligence, and proactive service to deliver an unparalleled experience. Serving thousands of partners through the indirect sales channel, our mission is to be the world's favorite marketplace for technology professionals to buy cloud products. We are a fast-growing, dynamic, and high-energy organization with a start-up feel, allowing you to make a meaningful impact on the business.
Culture is important to us, and at Pax8, it's business, and it IS personal. We embody Compassionate Candour by aiming to assist others with candid, actionable feedback. We Seek to Understand by being open, curious, and committed to learning. We believe in We Before Me, actively collaborating and seeking out diverse perspectives to ensure a win for Team Pax8. Our team takes pride in Do What You Say, taking ownership, honoring commitments, prioritizing, and delivering on promises. We encourage everyone to Light Up Learning by being brave and trying new ideas, embracing vulnerability, and sharing failures so everyone can learn. Finally, we are Driven by Passion, connecting personal passion to Pax8's mission, and remaining resilient in the face of adversity and uncertainty in pursuit of our goals.
At Pax8, we are passionate, creative, and humorously offbeat. We work hard, keep it fun, and expect the best.
Product at Pax8:
Pax8's product team leads the industry in defining what the global cloud product marketplace will be. We achieve this through collaboration, focus on business value, and pragmatic execution.
To ensure that what we're building is easy-to-use, engaging, and sustainably monetizable, we're passionate about collaboration across Pax8 and with our partners. We clear barriers by compulsively assessing cost-benefit to ensure that highest priority products can be brought to market quickly-and that we're leading the field in cloud-based SaaS distribution. And we solve both user and business problems pragmatically through short incubation and frequent iteration. We build innovative products that demonstrably drive partner and customer acquisition, conversion, and retention, and bring our users clear, top-tier benefits.
Position Summary:
We are seeking a highly organized and strategic UX Operations Program Manager to drive efficiency and effectiveness across our User Experience (UX) disciplines, including UX Research, Design, and Content. In this role, you will be responsible for establishing and optimizing processes, managing resources, and fostering collaboration to empower our UX teams to deliver exceptional user experiences. You will be the central point of contact for operational excellence, ensuring seamless workflows and scalable practices.
Essential Responsibilities:
Program Management & Strategy: Develop and execute UX operational strategies and best practices that support research, design, and content initiatives. Process Optimization: Proactively identify and prioritize operational needs and opportunities for improvement across UX Research, Design, and Content. Use data to inform decision-making and drive continuous improvement of UX operations. Resource Management: Oversee UX tools, platforms, budgets, and vendor relationships, ensuring teams have the necessary resources to succeed. Support UXR participant recruitment, scheduling, panel management, and the distribution of user research reports across the department. Collaboration & Communication: Partner with cross-functional stakeholders, including Product, Engineering, and Marketing, to align UX efforts with company goals. Establish and maintain strong relationships with stakeholders to ensure alignment on operational priorities and initiatives. Governance & Standardization: Establish UX documentation, guidelines, and processes to ensure consistency and quality in research, design, and content practices. Recruitment & Vendor Management: Manage relationships with external research vendors, design agencies, and contractors to enhance team capabilities. Develop and manage participant panel growth strategies to build a diverse and engaged participant pool and establish best practices for participant recruitment. Measurement & Reporting: Define KPIs and success metrics to evaluate the effectiveness of UX initiatives and report insights to leadership. Develop and track key performance indicators (KPIs) to measure the effectiveness of UX operations. Training & Development: Support onboarding, skill development, and knowledge sharing across UX teams. Develop and maintain documentation for operational processes, tools, and resources.
Ideal Skills, Experience, and Competencies:
5+ years of experience in UX Operations, Program Management, or a similar role within a UX-focused environment.
Strong understanding of UX Research, Design, and Content disciplines, with a passion for enhancing user-centered practices.
Experience with agile project management methodologies.
Experience with Jira for agile project management.
Proficiency in managing UX and productivity tools such as Figma, Miro, UserInterviews, and Microsoft 365.
Strong analytical and problem-solving skills.
Experience with budget management.
Ability to navigate ambiguity, influence stakeholders, and drive operational improvements.
Required Education & Certifications:
Bachelor's degree in a related field (e.g., human-computer interaction, psychology, sociology) or equivalent and demonstrable work experience,
Compensation:
Qualified candidates can expect a compensation range of $113,000 to $141,000 or more depending on experience.
Expected Closing Date: 04/30/2025
*** Colorado law requires an estimated closing date for job postings. Please don't be discouraged from applying if you see this date has passed *** At Pax8 we believe that your Total Rewards should include a benefits package that shows how much we value our greatest assets. All FTE Pax8 people enjoy the following benefits:
Non-Commissioned Bonus Plans or Variable Commission
401(k) plan with employer match
Medical, Dental & Vision Insurance
Employee Assistance Program
Employer Paid Short & Long Term Disability, Life and AD&D Insurance
Flexible, Open Vacation
Paid Sick Time Off
Extended Leave for Life events
RTD Eco Pass (For local Colorado Employees)
Career Development Programs
Stock Option Eligibility
Employee-led Resource Groups
Please take a moment to review our Proprietary Rights and Non-Competition Agreement -this document outlines important information about your rights and responsibilities if you join our team.
Pax8 is an EEOC Employer. Equal Opportunities Pax8 is an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country the role is based in. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with Data Privacy best practices and processed only in accordance with our recruiting processes. Job Applicant Privacy Notice
Vice President, Hospitality Operations
Remote Operations Management Specialist Job
ABOUT BEDROCK Bedrock is an award-winning real estate developer focused on comprehensive city building initiatives in Detroit and Cleveland. Its work includes creating iconic cityscapes, rehabilitating historic properties and making space for the community-all with the philosophy to operate for more than profit.
Since 2011, Bedrock has invested and committed more than $7.5 billion to develop and restore more than 140 properties, totaling over 21 million square feet of office, retail, residential, hospitality, industrial, data centers and parking. In 2024, Bedrock was named one of the world's Most Innovative Companies by Fast Company.
For additional information about Bedrock, please visit BedrockDetroit.com or connect with us on Facebook, Instagram, LinkedIn and X.
POSITION SUMMARY
The Vice President of Hospitality Operations is responsible for driving operational performance for Bedrock's hospitality portfolio in Detroit and Cleveland, ensuring excellence across all food & beverage and hotel assets. This role drives positive net operating income (NOI), revenue growth, optimizes profitability, and enhances guest satisfaction by ensuring industry-leading practices and fostering a culture of service excellence.
ESSENTIAL FUNTIONS
* Continuously assesses operating businesses to identify strategic opportunities to deliver NOI, control costs while driving consistency and excellence in guest experience, service standards and brand reputation. Implements strategic opportunities into tactical and measurable implementation.
* Creates, assesses, and implements actionable business plans (with capacity to shift changing priorities).
* Creates and then measures appropriate, industry standard KPIs in conjunction with the Asset Management team monthly.
* Reviews and amends capacity and capabilities of people functions to ensure impactful operational decisions and investments are being made.
* Continuously seeks and presents innovative solutions and challenges conventional thinking to enhance operational efficiency, processes, NOI, and guest experience.
* Establishes a regular cadence of business review meetings for each segment with appropriate stakeholders. Works closely and collaboratively to ensure business plans, goals, and KPIs are on track.
* Provides monthly updates on status of the business, including contracts, invoices, metrics, and actions required to meet or exceed business plans.
* Leverages existing industry relationships, cultivates and nurture new strategic partnerships, relationships, and networks that support the Hospitality portfolio to drive business growth, innovation, and operational excellence.
* All other duties as assigned
LEADERSHIP ATTRIBUTES
* Builds Trust: Demonstrate a high degree of integrity by honoring commitments, telling the truth, and respecting confidentiality appropriately
* Thinks Strategically: Clearly understand the business, lead the team through the problem-solving process, and work on the business not just in the business
* Communicates Effectively: Recognize how words, tone, and physiology impact results, then adapt accordingly to gain buy-in and alignment for the team's and organization's vision
* Develops People: Set clear expectations, deliver timely and effective feedback, and encourage team members to develop their talents
* Drives the Culture: Communicates the culture's value to team members and holds them accountable to living it every day
POSITION REQUIREMENTS
* 15+ years of progressive leadership experience in hospitality operations, with a strong background in hotels and/or F&B.
* Proven track record of driving net operating income and operational efficiencies, and exceptional customer service.
* Strong financial acumen and experience managing P&Ls at a multi-property level.
* Exceptional leadership and team-building skills with the ability to inspire and motivate teams.
* Deep understanding of hospitality trends, guest experience optimization, and service excellence.
* Ability to collaborate with diverse stakeholders, from property-level teams to C-suite executives.
* Experience with new property openings, concept development, and brand partnerships is a plus.
POSITION QUALIFICATIONS
* Able to problem-solve at an advanced level
* Able to develop business plans, policies and procedures
* Able to integrate complex activities within their function to achieve the organization's strategic goals
* Strong knowledge of Finance and Business
* Ability to detail processes and workflows
* Ability to lead a team
* Ability to work in a fast-paced environment
* Strong problem-solving skills
* Strong troubleshooting skills
* Strong Written and verbal communication skills
WORK ENVIRONMENT
Bedrock is an in-person, five-day-a-week workplace. All team members are expected to work on site Monday through Friday during standard business hours, unless otherwise specified by their role or designated shift. Some roles may have flexibility to work remotely on Fridays, based on the nature of the work and business needs. This flexibility is granted at the discretion of the Company and may be adjusted at any time.
Disclaimer
This should not be construed as an exhaustive list of duties and responsibilities performed by persons assigned to this classification. It is not intended to limit or in any way modify the right of any supervisor or manager to assign, direct and control the work of employees under his/her supervision. All principal duties and responsibilities of this position are essential functions of the position. s are reviewed on a regular basis and may be revised at any time. Revisions will be communicated to employees within the classification. This job description does not constitute a contract of employment; therefore, the company may exercise its employment-at-will rights at any time.
Bedrock is an equal-opportunity employer.
Director, Revenue Operations
Remote Operations Management Specialist Job
At Headspace, our mission is to provide every person access to lifelong mental health support. We offer on-demand access to behavioral health coaching, video therapy, video psychiatry, and clinically proven self-guided content. Our team of mental health clinicians, Emmy award-winning producers, and data scientists work together to help millions of people live healthier, more productive lives.
Our enterprise business is the fastest-growing segment at Headspace, serving over 4,000 organizations and covering more than 50 million lives. We combine world-class content and care with an integrated B2B solution that includes coaching, therapy, psychiatry, and EAP services-all under one roof.
About the Director, Revenue Operations at Headspace:
We are seeking a strategic, systems-oriented Director of Revenue Operations to lead the re-architecture of our go-to-market (GTM) systems and processes. Reporting directly to the VP of Revenue Operations, this role will manage a team of Sales, Customer Success, and Marketing Operations specialists. You will be a critical driver of operational scale, responsible for evolving our tech stack, optimizing GTM processes, and aligning cross-functional teams to deliver growth. As a department leader, you'll shape the future of our revenue operations capabilities, create multiplier effects across the organization, and develop a high-performing team that consistently delivers meticulous results.
This is a high-impact leadership role ideal for someone who thrives in fast-paced environments, can anticipate and prepare for multiple business scenarios, and has a passion for building revenue systems that enable scale and agility.
What you will do:
Revenue Systems Management
Own the strategy, implementation, and ongoing optimization of our GTM tech stack (Salesforce, HubSpot, Salesloft, Highspot) in line with evolving business needs
Evaluate current tools and processes; identify opportunities for automation, integration, and scale.
Recommend and implement new technologies to streamline workflows and improve data flow across systems.
Process Design & Optimization
Design and refine scalable, end-to-end processes across the full revenue funnel-from lead generation to renewal and expansion, in-line with emerging market trends.
Re-architect critical processes such as quote-to-cash to meet the needs of a maturing and evolving business.
Data & Analytics Infrastructure
Oversee data governance, CRM hygiene, and reporting integrity across all GTM systems.
Lead the development of dashboards, KPIs, and reporting frameworks to support real-time performance tracking and forecasting.
Cross-Functional Alignment
Set a vision for the RevOps team and act as the operational bridge between Sales, Marketing, Customer Success, and Finance; driving operational excellence across cross-functional teams
Enable shared definitions, seamless handoffs, and clear service level agreements (SLAs).
Drive adoption of new tools and processes through training, enablement, and effective change management.
Organizational Enablement
Design and implement scalable programs, processes, and policies that improve productivity across the entire GTM organization, not just within individual teams
Establish frameworks that allow other leaders to make better decisions faster, creating multiplicative impact beyond your direct team.
Talent Leadership
Interpret functional objectives to develop and implement a comprehensive talent strategy for the Revenue Operations department.
Foster a growth culture by establishing regular review processes for developmental plans and progress.
Empower your team to innovate and drive results through their own leadership approaches while providing consistent guidance and support.
What you will bring:
Required Skills:
8+ years of experience in a Revenue Operations leadership role within a high-growth B2B organization. 4+ years people management experience.
Deep understanding of B2B revenue models and the operational needs of Sales, Marketing, and Customer Success teams.
Demonstrated ownership of GTM systems architecture with hands-on expertise in Salesforce and HubSpot.
Proven track record in leading complex system implementations and large-scale process improvement initiatives.
Demonstrated ability to create and implement programs that anticipate and adapt to multiple future scenarios.
Track record of developing talent and building high-performing teams.
Experience leading strategic conversations and driving consensus across senior stakeholders.
Ability to translate industry trends into actionable strategies with company-wide impact.
Excellent communication, leadership, and cross-functional collaboration skills.
Strong problem-solving capabilities and an analytical mindset.
Preferred Skills:
Demonstrated success in experimenting and driving value using AI tools.
Background in healthcare revenue operations.
Salesforce Administrator certification or equivalent hands-on technical proficiency.
Location:
We are currently hiring this role remotely in the US and Hybrid for San Francisco (SF) and Los Angeles (LA). Candidates must permanently reside in the US full-time.
For candidates with a primary residence in the greater SF and LA areas, this role will follow our hybrid model. You'll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model.
Pay & Benefits:
The anticipated new hire base salary range for this full-time position is $138,600-$200,000 + equity + benefits.
Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate's location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training.
Your recruiter will provide more details on the specific salary range for your location during the hiring process.
At Headspace, base salary is but one component of our Total Rewards package. We're proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process.
How we feel about Diversity, Equity, Inclusion and Belonging:
Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together.
As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.
*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace.
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Privacy Statement
All member records are protected according to our . Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship-including, for example, a managerial relationship.
As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment.
Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm.
For how how we will use the personal information you provide as part of the application process, please see: ******************************************
Director, Brand Operations (Leave Coverage)
Remote Operations Management Specialist Job
About The Company
goop is an indispensable resource for finding best-in-class products, tips, and experts across the beauty, fashion, food, and wellness worlds. From its award-winning beauty and fashion lines to its expansive editorial lens, goop offers the tools to live a life of ineffable beauty-filled with agency, depth, and promise. Gwyneth Paltrow began goop in the fall of 2008 as a weekly newsletter. It has expanded into a beauty, fashion, and food business that's also known for its products, curation, podcast, TV shows, live events, and retail stores.
About You
You are a strategic thinker with a passion for optimizing operations, team collaboration, and scaling brand impact. With a proven ability to streamline workflows, manage complex projects, and lead cross-functional teams, you thrive in fast-paced environments where collaboration and results are key. You have a keen eye for detail, a knack for solving problems, and a deep understanding of how to align brand strategy with operational excellence. Analytical, adaptable, and driven, you ensure every initiative is executed seamlessly and delivers measurable impact that is brand-elevating.
About The Role
The Director of Brand Operations will lead the operational functions of our creative and brand marketing initiatives. This role fosters cross-functional collaboration across departments, optimizes processes, and drives the successful execution of brand initiatives and projects that enhance brand impact and performance across all business touchpoints. Working closely with marketing, creative, merchandising, strategic partnerships, retail and leadership teams, the Director of Brand Operations delivers impactful marketing plans that drive immediate results and support long-term brand growth. This role will manage a high-performing creative team and encompasses brand initiatives, retail marketing, experiential activations, brand collaborations, and creative project management. This is a temporary role, expected from July 1 - October 31, 2025.
Lead the planning and execution of brand marketing campaigns that align to goop business objectives and brand identity, building alignment across cross-functional teams to ensure we effectively communicate the goop brand, products and experience to consumers across channels.
Collaborate with creative and marketing teams to uphold brand consistency and deliver high-quality creative that brings marketing strategies to life in a cohesive and elevated way across all channels.
Lead the development and go-to-market strategy for brand-elevating collaborations that create buzz, elevate brand positioning, and drive true revenue growth.
In partnership with VP of Marketing, own the launch calendar and seasonal campaign planning to ensure cross-functional alignment and that the calendar supports broader business strategies, revenue goals, and creates consumer and market relevance.
Define, monitor, and analyze key performance metrics related to marketing campaigns, product launches, and content strategy, providing insights and recommendations to continuously improve brand marketing efforts.
Develop and implement operational strategies to streamline workflows, optimize resources, and drive efficiency within the creative and brand marketing team.
Qualifications & Experience
Proven leadership skills and the ability to lead cross-functional teams and manage multiple stakeholders, fostering collaboration and accountability.
Expertise in brand strategy, marketing processes, and operational execution, with a strong track record of delivering impactful initiatives.
Creative and analytical mindset with experience tracking performance, optimizing workflows and implementing process improvements.
Exceptional communication and interpersonal skills, with an ability to communicate clearly and effectively across all levels of the organization from creative teams to executive leadership.
Advanced project management skills and the ability to manage complex projects, budgets and timelines.
FAQ
Compensation: $60-70/hour. This is a temporary position, expected from July 1 - October 31, 2025. Please note that this range represents the low and high end of the anticipated base rate range for the Los Angeles, CA-based position. Goop, in good faith, reasonably expects to pay the position within this salary range. Goop provides the salary range in compliance with all applicable federal, state, and local laws. The actual base salary will depend on numerous factors such as: experience, training, knowledge and skills, and if the location of the job changes.
Work Philosophy: At goop we believe that creativity, innovation and camaraderie are essential to our business, our culture and our employee's growth and development. With our Hybrid Work Policy, we are committed to promoting collaboration, productivity and employee well-being by maximizing the benefits of both in-person and remote work. We are in the office Tuesdays and Thursdays, as well as Mondays for those within a 15-mile radius of our Santa Monica office.
goop is an Equal Opportunity Employer. goop does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. All information provided by the applicant is collected, stored and processed in accordance with the terms of our CCPA Notice for Job Candidates.
J
ob Disclosures: No applicant disclosures related to physical requirements or ADA-related considerations are relevant for this role.
Director of Operations
Remote Operations Management Specialist Job
Director of Operations (Remote - US) Our client is looking for a skilled and dynamic Director of Operations to lead and enhance their daily operations and strategic initiativesthis is a remote position. In this pivotal leadership role, you will ensure the companys operational efficiency while driving growth and performance. The ideal candidate will bring a strong track record of success in senior management positions within a growing hospitality company, with expertise in scaling operations and refining organizational processes to support continued success.
Job Description:
The Director of Operations is responsible for overseeing and optimizing the companys business operations to ensure sustainable growth and operational excellence. This role requires a strong background in management, sales, and finance, with a proven ability to lead high-growth companies. The ideal candidate will possess exceptional leadership, communication, and problem-solving skills.
Responsibilities
Develop and implement strategic business plans, initiatives, and procedures to drive growth and efficiency.
Lead and manage cross-functional teams to successfully execute key projects and initiatives.
Oversee the daily operations of the company, guiding executives and managers to achieve operational goals.
Manage the company's budget and resources to maximize operational efficiency and profitability.
Inspire and lead employees, fostering a culture of high performance, engagement, and dedication.
Identify operational challenges and create actionable solutions to improve processes.
Prepare and submit regular reports to senior leadership on key operational matters.
Cultivate and maintain strong relationships with partners and clients to support business growth.
Drive revenue growth by identifying new opportunities and optimizing existing business operations.
Develop and maintain a comprehensive customer service strategy to enhance client satisfaction.
Establish and refine processes to improve operational workflow and ensure consistent quality.
Director of Operations - Requirements, Skills, and Education
Education: Minimum Bachelors degree required; MBA is a plus.
Experience: 5+ years in multi-unit operations, fast food, restaurant, or retail industries, including managing high employee turnover.
Leadership: Proven executive leadership experience with a focus on reducing turnover and driving company growth.
Operational Expertise: Demonstrated success in managing multi-unit operations and leading expansion efforts.
Strategic & Business Acumen: Strong understanding of business functions (HR, Finance, Marketing) and proven ability to develop and implement strategies to optimize performance.
Team Development: Experience recruiting, training, and developing high-performing teams to drive results.
Analytical Skills: Strong ability to use data for strategic decision-making and operational improvement.
Flexibility & Communication: Ability to manage multiple projects, work weekends and after hours as needed, and possess excellent communication skills, including public speaking.
Would you like to know more about our new opportunity? For immediate consideration, please send your resume directly to D.A. Longhi at ********************** or call him at **************. You can also apply online while viewing all open jobs at *******************
ARC Group is a Forbes-ranked top 20 recruiting and executive search firm working with clients nationwide to recruit the highest quality technical resources. We have achieved this by understanding both our candidate's and clients' needs and goals and serving both with integrity and a shared desire to succeed.
ARC Group is proud to be an equal-opportunity workplace dedicated to pursuing and hiring a diverse workforce.
We are a no-fee agency for candidates.
Director of Operations
Remote Operations Management Specialist Job
Job Description
As the Director of Operations at IHOP, you'll be the driving force behind the success of our restaurants. You'll oversee and lead multiple locations, ensuring operational excellence, exceptional guest experiences, and team development. Your strategic vision and leadership will guide our restaurants to achieve their full potential, delivering outstanding results and upholding our brand's reputation for excellence.
This role combines office and remote work, typically involving 1-3 days per week in the office for in-person meetings and collaboration, with flexibility for remote work on other days.
Responsibilities:
Lead and oversee the operations of multiple IHOP restaurants to ensure efficiency, profitability, and guest satisfaction.
Develop and implement strategic plans to achieve business objectives and drive revenue growth.
Provide leadership, direction, and support to restaurant managers and their teams, fostering a culture of excellence, teamwork, and continuous improvement.
Monitor and analyze key performance metrics, identifying opportunities for improvement and implementing effective solutions.
Ensure compliance with company policies, procedures, and standards, as well as all relevant health, safety, and regulatory requirements.
Manage budgets, control costs, and optimize resources to maximize profitability.
Foster positive relationships with vendors, suppliers, and other external partners.
Stay informed about industry trends, market conditions, and competitor activities, and adapt strategies accordingly.
Qualifications:
Bachelor's degree in Business Administration, Hospitality Management, or a related field (preferred).
Minimum of 5 years of experience in multi-unit restaurant management, with a proven track record of success.
Strong leadership and interpersonal skills, with the ability to inspire and motivate teams.
Excellent organizational and strategic planning abilities.
Solid understanding of financial management principles and budgeting.
Demonstrated problem-solving skills and decision-making ability.
Ability to thrive in a fast-paced, dynamic environment.
Competencies:
Leadership
Strategic thinking
Team building and development
Decision making
Problem-solving
Communication
Financial acumen
Adaptability
Skills:
Restaurant operations management
Budgeting and financial analysis
Performance management
Customer service excellence
Conflict resolution
Time management
Computer proficiency (MS Office, restaurant management software)
Physical Requirements:
Lifting and Carrying: Ability to lift and carry trays of food and beverages, typically up to 50 pounds.
Standing and Walking: Prolonged periods of standing and walking throughout the shift.
Bending and Reaching: Frequent bending, reaching, and twisting.
Manual Dexterity: Good hand-eye coordination.
Communication Skills: Clear verbal communication to interact with people.
Temperature Tolerance: Ability to work in varying temperatures.
Benefits:
Holistic Well-Being: Health insurance, wellness programs, flexible hours, and paid time off for full-time staff.
Financial Security: Competitive pay, paid weekly, retirement plans, and financial planning services.
Career Growth: Training programs, clear career paths, and mentorship opportunities.
Recognition: Performance-based incentives, bonuses, and employee recognition programs.
Inclusive Environment: A diverse and supportive workplace with open communication and teamwork.
Flexibility: Customizable benefits and support for major life events.
Hedge Funds, Operational Due Diligence Analyst - Vice President
Remote Operations Management Specialist Job
iCapital is powering the world's alternative investment marketplace. Our financial technology platform has transformed how advisors, wealth management firms, asset managers, and banks evaluate and recommend bespoke public and private market strategies for their high-net-worth clients. iCapital services, approximately $228 billion in global client assets invested in 1,893 funds, as of March 2025.
iCapital has been named to the Forbes Fintech 50 for seven consecutive years (2018-2024); a three-time selection by Forbes to its list of Best Startup Employers (2021-2023); and a four-time winner of MMI/Barron's Solutions Provider award (See link below).
About the Role
iCapital is looking to hire a Vice President to join the Research and Education team. The individual will be responsible for overseeing and conducting operational due diligence on prospective and current investments focusing on hedge funds. The ideal candidate will have a deep understanding of operational risks, internal controls, and industry best practices. This role requires a strategic thinker with exceptional analytical skills, and the ability to communicate complex findings effectively.
Responsibilities
Conduct assessments of external hedge fund managers and comprehensive operational due diligence on investment opportunities, including site visits, interviews with senior members of the non-investment team, service provider confirmations and detailed analysis of operational processes.
Identify, evaluate, and mitigate operational risks associated with potential and existing investments.
Prepare and present detailed operational due diligence reports, summarizing findings and providing recommendations.
Perform ongoing monitoring of fund managers on a regular basis to ensure compliance with established standards and to identify material risks.
Engage in ad-hoc projects to support the Alternatives platform.
Work closely with Investment, Legal and Compliance teams and other stakeholders to ensure a holistic approach to due diligence and risk management.
Stay abreast of industry trends, regulatory changes, and best practices in operational due diligence and risk management.
Mentor and train junior team members, fostering a culture of continuous improvement and professional development.
Qualifications
Bachelor's degree in finance, business administration, accounting, or a related field. MBA or relevant professional certifications (e.g., CPA, CFA) is preferred
10-15 years of experience in operational due diligence with 5-7 years directly in hedge funds, risk management, internal audit, or a related field within the investment industry
Strong analytical and problem-solving skills with the ability to synthesize complex information
Excellent written and verbal communication skills, with the ability to present findings clearly and persuasively
Exceptional attention to detail and a commitment to delivering high-quality work
Proven project management skills, with the ability to manage multiple projects and meet tight deadlines
Strong interpersonal skills and the ability to build effective relationships with internal and external stakeholders
Benefits
The base salary range for this role is $160,000 to $195,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit **************************************** Twitter: @icapitalnetwork | LinkedIn: ***************************************************** | Awards Disclaimer: ****************************************/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.