How long does it take to become a Receptionist Secretary?

It takes 2 years of professional experience to become a receptionist secretary. That is the time it takes to learn specific receptionist secretary skills, but does not account for time spent in formal education.

How To Become A Receptionist Secretary: What It Is and Career Path

What is a receptionist secretary and how to become one

Updated January 8, 2025

3 min read

A receptionist secretary is responsible for providing the best customer service, as well as attending to the needs of existing and potential clients. Duties of a receptionist secretary include managing customer's inquiries and forwarding important calls to the appropriate department, performing administrative and clerical tasks, escalating high-level of client's concerns to the management, keeping the reception area clean, monitoring office supplies and request stocks as needed, and maintaining an organized record of meetings and events. A receptionist secretary must have strong communication and multi-tasking skills to handle workloads of daily operations.

ScoreReceptionist SecretaryUS Average

Salary

2.3

Avg. Salary $29,343

Avg. Salary $59,228

Diversity

8.8

Race

American Indian and Alaska Native 0.83%

Asian 6.27%

Black or African American 11.37%

Hispanic or Latino 21.07%

Unknown 4.30%

White 56.16%

Gender

female 94.38%

male 5.62%

Age - 41

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 41

Stress Level

7.2

Stress level is high

7.1 - high

Complexity Level

4.7

Complexity Level is intermediate

7 - challenging

Work Life Balance

8.4

Work Life balance is good

6.4 - fair

Key steps to become a receptionist secretary

Explore receptionist secretary education requirements

Most common receptionist secretary degrees

High School Diploma

36.7 %

Associate

23.9 %

Bachelor's

21.2 %

Start to develop specific receptionist secretary skills

Skills	Percentages
Patients	15.40%
Data Entry	12.16%
Phone Calls	11.31%
Customer Service	8.81%
Telephone Calls	8.41%

Complete relevant receptionist secretary training and internships

Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New receptionist secretaries learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a receptionist secretary based on U.S. Bureau of Labor Statistics data and data from real receptionist secretary resumes.

Research receptionist secretary duties and responsibilities

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Maintain confidential information/ HIPPA compliant.
Prepare PowerPoint presentations and distribute meeting materials.
Maintain confidentiality and release health records information following HIPPA guidelines.

Prepare your receptionist secretary resume

When your background is strong enough, you can start writing your receptionist secretary resume.

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