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  • Call Center Customer Service Representative

    LHH 4.3company rating

    Remote Representative Job

    Job Title: Call Center Account Management Specialist Company Overview: Join our dynamic team where we are dedicated to providing exceptional customer service and support. We are looking for a motivated and detail-oriented Call Center Account Specialist to join our team in a hybrid role, combining remote work with in-office responsibilities in El Segundo, CA. Job Description: As a Call Center Account Specialist, you will be the primary point of contact for our valued customers. You will handle a variety of customer inquiries, provide product and service information, and resolve any emerging problems that our customers might face with accuracy and efficiency. Your goal is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. Key Responsibilities: Manage large amounts of outbound calls in a timely manner. Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives. Update Customer information in database Research and troubleshoot Build sustainable relationships and engage customers by taking the extra mile. Keep records of all conversations in our call center database in a comprehensible way. Meet personal/team qualitative and quantitative targets. Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution. Follow communication procedures, guidelines, and policies. Requirements: Proven customer support experience or experience as a Client Service Representative. Account Management experience High Volume Outbound Center experience NICE in Contact experience preferred Strong phone contact handling skills and active listening. Familiarity with CRM systems and practices. Customer orientation and ability to adapt/respond to different types of characters. Excellent communication and presentation skills. Ability to multi-task, prioritize, and manage time effectively. Associate's Degree and additional qualifications in Customer Service will be a plus.
    $33k-41k yearly est. 4d ago
  • Customer Service Representative

    Russell Tobin 4.1company rating

    Remote Representative Job

    Job Opportunity: Customer Support Representative Contract Duration: 12 months with possible extension Pay Rate: $21.99/hour (W2). Remote Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks. In-Office Experience: Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands-on experience, and strong team bonds. Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work-3 days in-office and 2 days from home-for greater flexibility and convenience. Job Responsibilities for Client Support Service Professional: Provide exceptional support for clients through incoming calls, addressing service inquiries with accuracy and efficiency. Assist with Cash Management products, online account access, mobile app usage, and general financial questions. Deliver world-class service while meeting key performance metrics in a fast-paced, team-oriented environment. Adapt quickly to changes, multi-task effectively, and collaborate within a high-performing team. Benefits Info: Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
    $22 hourly 4d ago
  • Customer Service Representative - Hybrid

    Grainger 4.6company rating

    Remote Representative Job

    We're hiring full-time INBOUND phone service representatives! You'll be part of a team reporting to a Supervisor, Customer Experience in June 2025. Join us at 401 S. Wright Road, Janesville, WI 53546. Shifts, Training & Work Environment: Enjoy your weekends off!! The shift we are hiring for is 8:30 a.m. to 5:00 p.m. Central time Monday through Friday. Our 8-week ONSITE onboarding and training academy empowers you to confidently connect with our customers through core skills like critical thinking, decision making and communication. After completing our 8-week onsite training, team members meeting work from home requirements will enjoy a HYBRID work environment of three days onsite and two days at home (2 days working at home are your choice and can change each week based on your preference). You can also enjoy working in the office up to 5 days! You can earn additional flexibility to work from home up to 5 days a week, and you will be eligible to participate in a bidding process for alternate work shifts typically after 6 months. Compensation: This position is hourly. Start at $17.25/hour with three automatic raises in 12 months bringing your pay to $18.45/hour! Rewards and Benefits: Medical, dental, vision, and life insurance coverage starts on day one of employment. Access to up to 50% of your paycheck based on hours worked before payday. 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year. 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required. Employee discounts, parental leave, and other benefits. Safety shoes provided (where applicable). For additional information and details regarding Grainger's benefits, please click on the link below: ********************************************************************************** The rate of pay provided above is not a guarantee of compensation. The rate reflects the expected base pay for this role at the time of this posting based on the job grade for this position. Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law. Grow with Grainger: Our highly engaged leaders and supportive team environment will help you learn, grow, and achieve success. Over time, you'll build the skills needed to advance your career across speciality teams or into other departments of our evolving business. Our Culture: We aspire to create a culture where each person is comfortable being who they are, is recognized and rewarded for their impact and can continue to learn, grow and realize their full potential. You Will: Build and strengthen customer relationships by responding to a high volume of inbound phone calls that leave customers with a positive impression. Demonstrate professional oral and written communication skills including strong reading comprehension Navigate customers' challenges by using all resources for account selection, product identification, order placement, and order management. Use critical thinking skills to resolve customer concerns such as product search, pricing and invoicing discrepancies, apply credit, and facilitate returns. Manage and mitigate risk by taking appropriate actions. Collaborate daily in a positive, team-based environment that's committed to doing business with ethics and integrity. You Have: High School diploma or equivalent. 1+ years of customer service experience. Inbound customer service center experience preferred Strong desire and willingness to help customers by providing friendly, knowledgeable and effortless experiences. Experience with high touch, hands-on, personalized service with customers in a fast-paced environment Ability to commute to our facility Ability to sit up to 8 hours a day A secure workspace dedicated to job activity (Required for work from home/hybrid) Stable internet with ability to provide proof of internet speeds greater than 5 megabits per second upload, 15 megabits per second download and ping less than 80 milliseconds. (Required for work from home/hybrid)
    $17.3-18.5 hourly 3d ago
  • Customer Service Representative

    Milsco LLC 4.3company rating

    Remote Representative Job

    We are currently looking for a Customer Service Rep to join our team! This is a hybrid position- 3 days per week are required in the office with the flexibility to work remotely 2 days per week. 5 days in the office will be required during the training period. Essential Duties & Responsibilities: Order receipt from customer Verify price/lead-time/MOQ Notify customer & resolve PO errors (price, MOQ, Pack QTY, Lead-time, etc) Entry of orders & order acknowledgement to customer Approve/Deny order change requests Customer notification of potentially late shipments and provide the customer with regular updates of late shipment status Support price changes and credit related issues (Coordinated between customer, business development & finance to resolve discrepancies) Portal maintenance for orders, shipments, etc. Import forecasts & firm orders into system Process sample orders (Enter sample/tooling POs & ship confirm as requested to support development activity) EDI support (Identify issues & enlist support of I/T as required to resolve) Product transition support (Coordinate between customer & operations to ensure smooth transition and minimal obsolescence for product identified as going obsolete or non-current. For new product, verify alignment between customer expectations & plant visibility.) Document customer-specific work instructions Identify and recommend continuous improvement activities Requirements: High School Diploma 5+ years of B2B customer service experience, manufacturing preferred Prior experience within an ERP system Attention to detail and ability to manage multiple projects in a timely manner Proactive communication
    $29k-35k yearly est. 3d ago
  • St. Louis, MO-Facilities Service Representative

    Chemsearch Fe

    Remote Representative Job

    IT'S TIME TO GROW YOUR CAREER! Chemsearch FE is a facility resource management company with over 100 years of experience. We are an industry leading provider of specialty maintenance solutions in urban facilities. As the fastest growing business division of NCH Corporation, FE is committed to standing by our clients to optimize building resources, improve efficiencies and convey a corporate message that the environment matters. We meet the unique needs of those who are responsible for the operation of urban facilities through water conservation, energy savings, waste stream reduction and property maintenance programs. WE ARE LOOKING FOR PEOPLE LIKE YOU! An eagerness to learn… A strong ability to self-manage... A passion for working with people and solving problems… Chemsearch FE offers a career destination for talented, passionate and results-driven people who seek the innovation and growth opportunity that we provide. We don't offer jobs….we solidify careers, as proven by the thousands of associates worldwide with an average tenure of 13 years. WE KEEP THE POSITION CHALLENGING. RESPONSIBILITIES INCLUDE: Provide routine preventative maintenance services; inspection, cleaning and calibration of system components as necessary to assigned accounts Determine condition of system fluids, water sampling and testing, identify malfunctions and take corrective actions Accurately report service calls Maintain relationships of existing key account business and seamlessly transition accounts to a territory manager (when applicable) Serve as technical support for sales teams within assigned product lines HIT THE GROUND RUNNING WITH THESE REQUIREMENTS: Proven track record in managing time autonomously 75% or more travel requirement Exceptional interpersonal and communication skills Proficient with smart technology Aptitude to learn equipment service and other technical information This position requires occasionally performing activities including, but not limited to, bending, stooping, grasping, reaching, twisting, turning and/or lifting Work is conducted both indoors and outdoors, with varying environmental conditions MUST be in good physical ability-the job requires frequent walking to and from worksite. Required work activities include, but are not limited to, climbing and descending stairs and ladders (from 10' to 30' in height), sometimes while carrying items Occasionally move drums of chemicals weighing up to 65 pounds Be able to wear protective gear for the face, ears and gloves Other duties as assigned WHAT WE DO TO MAKE YOU SUCCESSFUL: Training will be an apprentice model in combination with training classes Company culture recognizing results while embracing work-life balance Discover your strengths and provide advancement opportunities to those who prove successful Competitive compensation package, comprehensive benefits & 401(k) plan Additional Benefits Company culture recognizing results while embracing work-life balance Discover your strengths and provide advancement opportunities to those who prove successful Competitive compensation package, comprehensive benefits & 401(k) plan The base salary range for this position is $55,000-55,000 ( excluding bonus earnings or overtime pay as applicable by position) which represents the low and high end of Chemsearch FE's salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to: experience, education, training, location, merit system, quantity or quality of production, responsibilities and regular and/or necessary travel. The range listed is only one component of Chemsearch FE's Total Rewards package for associates. Please note that this range does not include commissions which for some associates is a substantial part of their overall compensation and there is no maximum for commissions. Our Facilities Service Representative is an entry-level, customer-facing role that assumes the responsibility for maintaining the equipment and services and the relationship within Chemsearch FE's corporate accounts. A person who proves successful in this role will be considered for advancement opportunities. Join the Chemsearch FE team and start your career today! We celebrate, support and thrive on difference and diversity. We are proud to be an Equal Opportunity Employer. This is a remote position.
    $55k-55k yearly 3d ago
  • Family Enrollment Specialist - Call Center CSR

    Ultimate Staffing 3.6company rating

    Remote Representative Job

    Ultimate Staffing is part of the Roth Staffing family of Companies, which is one of the largest, privately held staffing companies in the country, with locations across the country. We are proud of being the only staffing company recognized with all industry's top awards for: The Best Staffing Firm to Work for, The Best Staffing Firm to Temp for and the Best in Client Service. We get to create remarkable experiences every day. We are just a different kind of company! One of Oregon's top employers has engaged our firm in their search for an enthusiastic, thoughtful, highly motivated problem solver that is passionate about creating a positive customer experience. The right person will be a crucial part of the organization and a strong representation of the company's values and mission. They should be flexible and willing to provide support across all teams to ensure the best experience for families and partners. Being self-motivated with the ability to work in a high-volume work from home environment is key to success. Job Title: Family Enrollment Support Specialist Salary: $18.50/Hour Location: Remote Key responsibilities include: Build strong relationships with business partners across the organization Build sustainable relationships of trust through open and interactive communication Go the extra mile to engage our families and personalize conversations verbally and in writing Handle family concerns, provide appropriate solutions and alternatives and follow up to ensure resolution. Use critical thinking and de-escalation techniques to navigate through challenging and emotional parent interactions Follow professional communication procedures, guidelines, and policies Provide service through chat, email, social media, and telephone to parents of children using our programs and services Attempt to resolve concerns during the first interaction Thoroughly log and document all calls, emails, and chats in our internal ticketing system Follow concerns through to resolution; partner with field and corporate teams as needed to resolve concerns Ask questions to interpret, analyze and anticipate the caller's situation, concern, and determine next steps to resolve their issue Share feedback with leadership on what you hear from families, and ask questions of your leaders to better understand service and experience expectations Share innovative thoughts, ideas, and solutions to improve current procedures and improve our family experience. Work as part of a team by collaborating with colleagues and allowing for an open dialogue to best resolve a parent's question or concern. Meet or exceed team and department metrics, productivity, quality, and experience goals, and ability to maintain these consistently Meet attendance requirements for this role. This team is a business-critical team that must meet the demands of busy phone, email, and chat volumes Key desired skills and experience: Great customer service skills and the desire to help others Must be self-motivated and a self-starter Previous remote call center work experience a plus Dedicated workspace at home that is away from distractions and interruptions. Must be able to sit/stand at desk for entire shift (except for breaks/lunches) and remain focused on tasks throughout the shift Must have an internet connection that is fast and reliable The ability to use logic and reasoning to reach conclusions and approaches to problems The ability to use judgment and decision-making skills to evaluate situations, establish priorities, and resolve matters The ability to work under stressful and sometimes emotional situations The ability to actively listen and communicate effectively through clear speech and hearing Outstanding written and verbal communication skills via email and chat Ability to establish and maintain cooperative working relationships with co-workers and the public. Ability to work in a fast paced, deadline-oriented environment and multi-task to meet time constraints. Capable of adjusting priorities quickly Occasional flexibility with schedules, occasional overtime Basic data entry and billing experience are helpful 2-3 years of customer service support provided via phone and email High School graduate or equivalent, 2 years degree a plus All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $18.5 hourly 4d ago
  • Customer Service Representative

    Akkodis

    Remote Representative Job

    Akkodis is partnering with a health plan in Central Valley, CA who is looking for Customer Service Representatives for a 4-month temporary contract. 100% remote within CA. Under direct supervision, responsible for responding to and resolving a variety of inquiries, requests and issues from external and internal customers in a call center environment. The Terms: Temporary 4-month contract Location: 100% Onsite, French Camp, CA Schedule: Monday - Friday 8:30am - 5:00pm PST $23/hr W2 For this position, applicants must be authorized to work for any employer in the United States. Our client is unable to sponsor or assume sponsorship of an employment Visa at this time. The Qualifications: High school diploma or general education degree 1+ year experience in customer service Previous healthcare, managed care or Medi-Cal experience ( nice to have) 1+ year handling heavy call volume (50-100 calls per day) ( preferred) Essential Functions: Provides information on benefits, eligibility, claims, authorizations and other related items over the phone and in person. Researches and resolves issues related to claims and authorizations; monitors progress. Researches and resolves complex eligibility issues; monitors progress. Creates required documentation, including but not limited to call logs and other tracking systems. Knowledge, Skills, and Abilities: Produces work that is accurate and complete. Actively learns through experimentation when tackling new problems, using both successes and failures to learn. Rebounds from setbacks and adversity when facing difficult situations. Knows the most effective and efficient process to get things done, with a focus on continuous improvement. Interpersonal skills - interacts effectively with individuals both inside and outside; relates openly and comfortably with diverse groups of people. Strong oral and written communication skills, with ability to express self clearly and professionally, and document according to standards. Strong listening skills, with the ability to accurately receive and understand messages. Basic conflict resolution skills, with the ability to use tact and diplomacy to diffuse emotional situations. Ability to work independently and as part of a team. Demonstrates a commitment to the strategy, vision, mission and values. Ability to read, understand and apply complex written guidelines, instructions and other materials. Ability to compare and discern the difference between multiple sets of data or information. Time management and organizational skills. Uses time effectively and efficiently. Values time. Concentrates his/her efforts on the more important priorities. Can attend to a broader range of activities. Meets deadlines. Basic problem solving and analytical skills, including the ability to perform routine analysis and solve problems using identified data and information. Basic arithmetic skills. Basic knowledge of contact center systems. Basic skills in Windows, Word, Excel and Outlook. Ability to navigate multiple systems and resources simultaneously. Ability to handle confidential information with appropriate discretion. Ability to speak and be understood in English. Equal Opportunity Employer/Veterans/Disabled Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs.Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ********************************************** The Company will consider qualified applicants with arrest and conviction records.
    $23 hourly 5d ago
  • Remote Customer Service Representative - Retail Energy

    Primary Services 4.4company rating

    Remote Representative Job

    Join a growing team and make a real impact by supporting business customers with customized solutions-all while enjoying the flexibility of a hybrid work schedule. This is a great opportunity to advance your career in a professional, customer-focused environment while representing a respected name in the energy industry. Primary Services is actively recruiting for a Remote Customer Service Representative to support a large and established client in the commercial energy sector. In this role, you will serve as the primary point of contact for business customers, handling inbound and outbound interactions across phone, email, fax, internet, and mail. This is a dynamic, customer-facing role with real responsibility and the opportunity to drive customer satisfaction at scale. Responsibilities Serve as the main contact for business customers with inquiries, complaints, and requests. Promote the company's products and services to new and existing customers. Manage account activities including order entry, billing inquiries, payment arrangements, and product support. Resolve customer issues professionally and diplomatically, de-escalating challenging interactions. Analyze account data to identify solutions and ensure billing accuracy. Conduct outbound calls as needed to support account follow-ups or outreach. Apply procedural and technical knowledge to improve the customer experience. Identify opportunities for system or process enhancements to increase efficiency. Use internal software, phone systems, and Microsoft Office tools to perform tasks efficiently. Provide support in English and Spanish, if bilingual. Qualifications High school diploma or GED required. Bilingual Spanish/English required for designated roles. Prior experience in customer service or account support preferred. Strong problem-solving and conflict resolution abilities. Effective verbal and written communication skills. Comfortable navigating multiple software systems and typing while speaking. Basic math and analytical skills for handling billing and account questions. Ability to stay calm, patient, and professional under pressure. Want to be notified of similar positions? Visit ******************************* to sign up and have notifications delivered straight to your inbox!
    $26k-34k yearly est. 5d ago
  • Pharmacy Call Center Operations Representative ** Hybrid Role **

    Amerit Consulting 4.0company rating

    Remote Representative Job

    Our client, a Global Fortune 50 organization and one of the world's largest distributors of healthcare systems, medical supplies & pharmaceutical products, seeks an accomplished Pharmacy Call Center Operations Representative. *** Candidate must be authorized to work in USA without requiring sponsorship *** ************************************************************** Location: Louisville, KY 40219 Duration: 6 months contract w/ possibility of extension or conversion to FTE role Notes: Candidate will be required to obtain a Board of Pharmacy Tech License within 30 days from start date. Pay Rate: $17.00/hr on W2. Hybrid role: training is onsite and once deemed proficient, candidate will be released to work from home. Work Schedule: once out of training the work hours will be 10:00am - 06:30pm. Description: Enter accurate information. Handle data entry for multiple programs. On occasion there will be handling inbound and/or outbound phone calls to/from patients, caregivers, and providers. Provide appropriate customer service and an effortless experience to the caller. Follow Cover My Meds policies and procedures. Ability to work a flexible work schedule. Qualifications: Call center experience as they will be cross trained to assist with phones. Previous healthcare experience desired. Excellent interpersonal communication skills. Strong problem-solving skills. Proficient with Microsoft Office. Able to type 35 wpm or greater. Questionnaire requested by manager (applicants must answer below with resume): Do you have 1 or more years of call center experience? Do you have pharmacy experience? Do you have reliable transportation? ********************************************************************** I'd love to talk to you if you think this position is right up your alley, and assure a prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you. Satwinder “Sat” Singh Lead Technical Recruiter Company Overview: Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally; as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients' businesses forward. Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.
    $17 hourly 4d ago
  • Customer Service Representative - Golden, CO

    Optum 4.4company rating

    Remote Representative Job

    Optum CO is seeking a Customer Service Representative to join our team in Golden, CO. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone. At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you'll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together. This position is full time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm Mountain Time. It may be necessary, given the business need, to work occasional overtime. Employees are required to work some days onsite and some days from home. We offer 90 days of paid training. The hours during training will be 8:00am to 5:00pm Mountain Time, Monday - Friday. Training will be conducted onsite. If you are within commutable distance to the office at 1707 Cole Blvd, Suite 100, Golden, CO. you will have the flexibility to work from home and the office in this hybrid role* as you take on some tough challenges. Primary Responsibilities: Answer average of 60-80 incoming phone calls per day from customers and identify the type of assistance the customer needs Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems Communicate directly with clinical staff for patient needs Medication refills, referral requests, chart troubleshooting Scheduling appointments for patients - entering and updating demographics Other tasks as needed You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED OR equivalent work experience Must be 18 years of age OR older 1+ years of experience in customer service environment (i.e. office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools Experience with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications Typing - 40 wpm Ability to work full time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm Mountain Time. It may be necessary, given the business need, to work occasional overtime. Preferred Qualifications: 1+ years of health care experience Knowledge of Medical Terminology Telecommuting Requirements: Reside within commutable distance to the office at 1707 Cole Blvd, Suite 100, Golden, CO. Ability to keep all company sensitive documents secure (if applicable) Required to have a dedicated work area established that is separated from other living areas and provides information privacy. Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service. *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy The hourly range for this role is $16.00 to $28.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug - free workplace. Candidates are required to pass a drug test before beginning employment #RPO #RED
    $16-28.9 hourly 3d ago
  • Accounts Receivable Representative

    Addison Group 4.6company rating

    Remote Representative Job

    Job Title: Accounts Receivable Representative Industry: Healthcare Pay: $19-$24 per hour (flexible based on experience, and could go up) About Our Client Our client is a leading healthcare organization undergoing a significant transition to enhance its billing processes and improve in-office operations. They prioritize employee growth and retention, aiming to create a collaborative and supportive work environment. Job Description We are seeking an Accounts Receivable Representative to join our client's team. This role is essential during their transition to a new billing system, requiring motivated individuals to help ensure a smooth implementation. Key Responsibilities Manage accounts receivable using multiple EMR systems, handling follow-ups and correspondence with payors. Collaborate with offshore representatives to assist with aging accounts and necessary record access. Conduct outreach to payors, utilizing portals and managing AR reports assigned by various payors. Participate in the automation queue to extract relevant reports and data as required. Qualifications 2-3 years of experience in accounts receivable or a related field. Strong understanding of payor processes, including fee schedules, remits, underpayments, and denials. Familiarity with revenue cycle management and relevant terminology. Experience with reporting and clearinghouse functions is preferred. Knowledge of anesthesia billing is a plus but not required. Perks They offer a hybrid schedule allowing flexibility to work remotely. Excellent benefits package, including a robust 401K program following conversion. Opportunity for long-term growth and involvement in exciting organizational changes. Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities upon request.
    $19-24 hourly 2d ago
  • Collections Representative

    Lasalle Network 3.9company rating

    Remote Representative Job

    Are you an experienced Collections Representative looking for an exciting remote opportunity? Join our client's team and play a crucial role in helping customers resolve their financial obligations! We're looking to hire multiple Collections Representatives to support our client's growing need, with positions starting as soon as March 3rd. Collections Representative Responsibilities: Handle 70-100 outbound collection calls daily Assist customers in setting up payment plans and resolving past-due balances Use your negotiation skills to work through challenging conversations with customers Ensure compliance with company policies and maintain professional conduct Meet performance targets and maintain accuracy in all transactions Collections Representative Requirements: 1+ year of experience in outbound collections Collections experience within the past 3 years is a must Must have experience with payment plan negotiations High volume customer service/CSR roles are not applicable unless directly related to collections Candidates must reside within 100 miles of South Jordan, UT or in IL, IA, MO, WI, WY or IN (CNU only) Collections Representative Benefits: Fully remote role with equipment provided Competitive hourly pay: $18/hour with potential for bonuses up to $600/month Opportunity to make an impact by helping customers set up payment plans and negotiate settlements Join a supportive and dynamic team! Don't miss this opportunity to join a growing team and make an impact! Apply today! Thank you, Tamara Ledogar Project Manager LaSalle Network LaSalle Network is an Equal Opportunity Employer m/f/d/v. LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LNVPJK
    $18 hourly 3d ago
  • Bilingual (English/Spanish) Collections Representative - Full Time (Call Center)

    Synchrony Financial 4.4company rating

    Remote Representative Job

    Please note you may be asked to come onsite to our Altamonte Springs Center for some in-person training. Additional details will be provided if successful completion of hiring process. Unlock Your Potential When you join us, you’ll be part of dynamic environment with supporting colleagues as well as exciting and meaningful work where you can truly make an impact. On our Call Center team you’ll ensure our customers’ are successful, and we will make sure you are supported as well through generous benefits, continuous learning and clear career progression. On our team, you'll enjoy high starting wages ($21.50/hour base pay plus 10% language differential for total compensation of $23.65/hr) and tuition reimbursement. From day one, you're eligible for a benefits package that includes medical coverage for you whole family, dental & vision insurance, and a 401(k) with company match. What you’ll do as a Collections Representative? You'll handle out-bound and in-bound calls, set up payment arrangements, counsel our cardholders on their financial situations and use your customer service, communication and influencing skills to figure out why a payment is late and how to fix the situation. You'll also tackle the important work of getting past-due accounts up to date, and most importantly, you’ll improve service by using your customer service skills. What you’ll need to succeed You’ll be an effective listener, with great communication skills and strong customer service skills. You’ll be the kind of person who can engage and solve problems, as well as proving your analytical skills on a daily basis. On top of this, you’ll need proficient computer skills, and be comfortable utilizing PowerPoint, Word, Excel and Outlook programs. Our Way of Working You have the option to work from home or in our office. It will require a quiet, distraction free environment with access to high speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. Occasionally, you may be requested to commute to our nearest office so you must live within a commutable distance of Altamonte Springs, FL. What you’ll need to be considered for this role *YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT – for more information, click here. \t 6+ months customer service experience of any kind and/or military equivalent experience with strong preference for previous collections experience within a financial services or call center setting \t Must live within 2 1/2 commute of Altamonte Springs Center \t Fully fluent English and Spanish \t Confidence using a computer \t Be 18-years-old or older \t Be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the selection process \t \t New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations). \t Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, age, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time.
    $21.5-23.7 hourly 16d ago
  • Financial Services Representative

    New York Life Insurance Company 4.5company rating

    Remote Representative Job

    For over 175 years, New York Life Insurance Company has been helping people put love into action with transparency, objectivity, and integrity. Committed to improving local communities through giving and volunteerism, supported by the New York Life Foundation, the company values development, career growth, collaboration, innovation, and diversity & inclusion. Through various resources and programs, employees can grow both personally and professionally. New York Life is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity. Role Description This is a full-time hybrid role for a Financial Services Representative. Located in Greater Los Angeles, CA, with some work from home flexibility, the representative will be responsible for advising clients on financial plans, insurance, and investments. Day-to-day tasks include analyzing financial information, providing excellent customer service, and helping clients make informed financial decisions. This role requires effective communication and the ability to build and maintain client relationships. Qualifications Finance, Financial Services, and Investments skills Customer Service skills Insurance knowledge and skills Strong analytical and problem-solving abilities Excellent written and verbal communication skills Ability to work independently and as part of a team Bachelor's degree in Finance, Business, or related field Relevant certifications (e.g., CFP, ChFC) are a plus Requirements Self Starter Coachable Trust Worthy Success Motivated People Person Respected by (his/her) family and friends Articulate Presents themselves well Devoted to Personal Growth
    $37k-44k yearly est. 4d ago
  • Business Development Representative

    Codex 3.4company rating

    Remote Representative Job

    📍 Salt Lake City, UT (Hybrid - 2 Days/Week Onsite) 💼 Full-Time | Management Consulting 💰 Base Salary: $50,000-$60,000 + Commission Are you looking to launch or grow your career in business development with a fast-growing consulting firm at the forefront of financial technology? We're a management consulting firm specializing in the implementation of cutting-edge financial planning software for enterprise clients. As a Business Development Representative (BDR), you'll be the driving force behind our growth-identifying new opportunities, engaging prospects, and building lasting client relationships. This is a hybrid position based in Salt Lake City, with 2 in-office days per week and the flexibility to work remotely the rest of the time. 🔍 What You'll Do: Identify and qualify potential clients through outbound prospecting, inbound follow-up, and strategic research Develop and maintain a strong pipeline of opportunities Collaborate closely with our consulting and marketing teams to align outreach efforts Partner with the Workday sales team to co-sell and support joint go-to-market initiatives Schedule and facilitate discovery meetings and support sales leadership with proposal development 🎯 What We're Looking For: 1-1.5 years of experience in sales, business development, or a client-facing role (bonus if in SaaS or consulting) / Recent Graduate with passion for sales Excellent communication and interpersonal skills Highly motivated, organized, and results-driven Ability to thrive in a fast-paced, collaborative environment Experience or familiarity with Workday is a plus, but not required 💡 Whats On Offer: Competitive base salary ($50,000-$60,000) + commission and performance-based incentives Clear path for career growth within sales or consulting Mentorship from senior leaders and exposure to enterprise client engagements Direct collaboration opportunities with Workday's sales team A flexible, supportive hybrid work environment
    $50k-60k yearly 4d ago
  • Work from Home - Part Time - Data Entry - $45 per hour

    GL Inc. 4.1company rating

    Remote Representative Job

    We’re looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.
    $32k-38k yearly est. 2d ago
  • Call Center Customer Service Rep- OKC, OK

    Apmex 4.1company rating

    Remote Representative Job

    OKC Metro area and surrounding areas preferred. Hybrid Opportunity! Work from home up to 2 days per week - Equipment provided! Hours: Flexible 7a-7p Days: Monday-Friday The Customer Service Representatives are the initial point of contact for prospective and existing customers who may have inquiries about an order, a product or service that our business provides. A day in the life of a Customer Service Representative at APMEX! Deal directly with customers either by telephone or written correspondence Handle and resolve customer questions, comments, or concerns in a professional, polite manner Listens attentively, clarifying questions, diffusing conflict, and finding solutions Commitment to increasing customer satisfaction Manage customers' accounts by keeping record of interactions and transactions Communicate and coordinate with internal departments Document and provide follow up to customer interactions Other Qualities of a Call Center Customer Service Rep... Communication - Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills. Computer Skills - Skilled in the use of computers, adapts to new technology, keeps abreast of changes, learns new programs quickly, and uses computer systems and tools to improve productivity. Decision Making/Judgment - Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, uses consensus when possible, and communicates process improvement ideas decisions to others. Dependability - Meets commitments to key performance indicators (KPI) and metrics, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements. Listening Skills - Listens attentively to customers and coworkers, asks clarifying questions, actively listens, stays open to other viewpoints, and manages distractions and interruptions. Product Knowledge - Knows and explains product features/benefits, understands/sells the full product line, understands customer's business operations and needs, understands/responds to the competition, applies market knowledge. Teamwork - Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers, participates in group chat, and promotes a team atmosphere. APMEX is a billion-dollar ecommerce company that is the leader in Precious Metals. Our customers love our selection and service - our employees love our values and culture. Our APMEX team is large enough to get the job done better than anyone else in the industry, while being small enough to listen to, and care, about our employees. Without their dedication, APMEX would not continue to be named the #1 Specialty eRetailer by Internet Retailer Magazine! Come see why APMEX was "Voted as one of the Best Places To Work in Oklahoma!" Join the team today! Education: High School degree is required Experience: High volume call center experience preferred 1-2 years of customer service experience Detail documentation skills required Experience in data entry and handling electronic files is preferred Ability to type 35-40 wpm with accuracy (will have a test administered for qualification) Computer Skills: Experience with Microsoft Word, Outlook, Excel, and 10 Key preferred Must be able to pass a comprehensive background screening- including criminal, credit inquiries and drug screen * Valid Medical cards are accepted* At APMEX, our employees have access to extraordinary benefits including: Medical, Dental, and Vision Short Term Disability & Long-Term Disability Life Insurance 401K (Company matches!) Free Lunch every day Tuition Reimbursement College Debt Repayment 9 Paid Holidays Paid Time Off with Sell Back Option Paid Day off for your Birthday Paid Volunteer Opportunities Lunch and Learns Free Downtown Parking
    $25k-31k yearly est. 4d ago
  • Data Entry Product Support - No Experience

    Glocpa

    Remote Representative Job

    We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
    $31k-40k yearly est. 2d ago
  • Customer Service Representative

    LHH 4.3company rating

    Remote Representative Job

    Job Title: Customer Service Representative Type of Employment: Temporary, 3 - 6 months In Office/Hybrid/Remote: Hybrid, 2 days a week in office Hourly Rate: $25/hr A large medical manufacturing company in Reno, NV is partnering with LHH to hire a HYRBID, temporary Customer Service Representative for about 3 - 6 months. This role requires a 40-hour work week, Monday through Friday from 7AM to 4PM with a 1 hour lunch. The hourly rate is $25/hr. If this role is a fit to your background, please submit an updated resume for review. Responsibilities Will Include: Working with assigned accounts and maintaining strong relationships with the customer to ensure return business Entering all customer purchase orders into Oracle system Answering incoming phone calls and emails from customers and sales reps (call center feel) Multitasking in order to fulfill all requests that come in Required Qualifications: Must be able to work in a very fast paced, high volume environment Prior account management experience from a corporate company, preferably manufacturing Strong written and verbal communication skills Excellent Microsoft Office skills (Word, Excel, PowerPoint, Outlook) Experience using Oracle is a plus Ability to work from home efficiently as well as in office when needed
    $25 hourly 2d ago
  • Customer Service Representative

    Russell Tobin 4.1company rating

    Remote Representative Job

    Job Opportunity: Customer Support Representative/Account Rep Contract Duration: 6-12 Months contract with high possibility of extension Pay Rate: $19.16/hour (W2) | W/O Benefits Work Schedule Overview: Remote Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks starting after the New Year. In-Office Experience: Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands-on experience, and strong team bonds. Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work-3 days in-office and 2 days from home-for greater flexibility and convenience. Job Responsibilities for Client Support Service Professional: Provide exceptional support for clients through incoming calls, addressing service inquiries with accuracy and efficiency. Assist with Cash Management products, online account access, mobile app usage, and general financial questions. Deliver world-class service while meeting key performance metrics in a fast-paced, team-oriented environment. Adapt quickly to changes, multi-task effectively, and collaborate within a high-performing team. Benefits Info Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
    $19.2 hourly 4d ago

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