Representative Jobs in Oxnard, CA

Under general supervision and following established policies and procedures, provides new account services and customer assistance. Complies with all regulations which apply within the scope of the position, including Bank Secrecy Act. DUTIES Processes various new accounts transactions by ensuring proper documentation and identification; maintains existing accounts of all types and closes account as needed. Provides quality customer services including servicing existing customers, answering inquiries, recommending solutions to customer problems, ordering checks. Maintains files on status of accounts and prepares appropriate branch reports. Promotes and cross-sells the Bank's services and products. Trains Customer Services Representative in opening new accounts and performing all new account desk functions. Backs up supervisor duties as needed. Performs other duties as assigned. QUALIFICATIONS EDUCATION: High school graduate or equivalent; some college business classes preferred but not mandatory. EXPERIENCE: 2-3 years branch operations experience in a banking environment; thorough knowledge of Bank products and services. SKILLS/ABILITIES PC literate Organized and detail-oriented Strong communication skills Bilingual (English/Spanish) may be required WHY WORK FOR US? Since opening our first branch in Los Angeles in 2008, Royal Business Bank (RBB) has grown rapidly by adding branches in Southern California, Nevada, New York, New Jersey, Chicago and Hawaii. We offer a comprehensive and innovative suite of banking services for individuals and businesses. We have great benefits that include, but not limited to: Excellent management and communication skills Both written and verbal Ability to travel Ability to work effectively with all levels of management End-users and vendors. Royal Business Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policies (GLBA Privacy Notice, California Consumer Privacy Act and Online Privacy) at our website **************************** . Royal Business Bank is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Burbank, CA $23 - $28 per hour Responsibilities: Processing daily incoming and outgoing mail, which includes picking up and dropping off mail at the post office. Process and manage member accounts and related transactions such as deposits (e.g., savings and checking), investment accounts (e.g., Certificates, IRAs, Trusts), account changes, and transactions (e.g., new membership). Processing and managing member accounts (including dormant, inactive, deceased) and related transactions such as deposits (e.g., savings and checking), investment accounts (e.g., Certificates, IRAs, Trusts), account changes, and transactions (e.g., membership changes). Scanning membership documents and adhering to the credit union's record retention policy and procedure. Research large deposit notifications and extended holds, account verifications, loan corrections, wire transfers, and copy requests. Processing levies and subpoenas in accordance to established timeframes. Researching general inquiries from members and third parties (e.g. shared branches). Processing wire transfers. Process levies and subpoenas. Basic Qualifications: Education: High school diploma or GED Experience processing trust and deposit accounts, IRAs, performing account maintenance, and wire transfers. Experience in one or more of the following: banking, call center, and/or in a sales position. Minimum one year experience at a bank/credit union Desired Skills and Experience Member Service Representative Burbank, CA $23 - $28 per hour Responsibilities: * Processing daily incoming and outgoing mail, which includes picking up and dropping off mail at the post office. * Process and manage member accounts and related transactions such as deposits (e.g., savings and checking), investment accounts (e.g., Certificates, IRAs, Trusts), account changes, and transactions (e.g., new membership). * Processing and managing member accounts (including dormant, inactive, deceased) and related transactions such as deposits (e.g., savings and checking), investment accounts (e.g., Certificates, IRAs, Trusts), account changes, and transactions (e.g., membership changes). * Scanning membership documents and adhering to the credit union's record retention policy and procedure. * Research large deposit notifications and extended holds, account verifications, loan corrections, wire transfers, and copy requests. * Processing levies and subpoenas in accordance to established timeframes. * Researching general inquiries from members and third parties (e.g. shared branches). * Processing wire transfers. * Process levies and subpoenas. Basic Qualifications: * Education: High school diploma or GED * Experience processing trust and deposit accounts, IRAs, performing account maintenance, and wire transfers. * Experience in one or more of the following: banking, call center, and/or in a sales position. Minimum one year experience at a bank/credit union All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Launch your financial services career with an organization that positively impacts thousands of families and communities each year. Modern Woodmen of America is a fraternal financial services organization built to help families throughout life. Together with our members across the country, we pioneer bright futures in the communities we serve. About the role Our financial representatives at Modern Woodmen of America are dedicated to helping individuals from all backgrounds achieve their financial goals. They create and execute tailored financial plans that illustrate members' current situations, outline their future aspirations, and offer the necessary financial tools and support to reach those goals. About Modern Woodmen of America Modern Woodmen of America is one of the nation's largest fraternal benefit societies, with over $18 billion in assets. Fraternalism is a unique combination of business and giving back to those we serve - a continuous cycle of positive impact. Our representatives provide financial guidance and products to help members protect their families and their futures. Our products help fund member programs, including social, educational and volunteer activities that enrich members' lives and meet local needs. Our programs build and strengthen relationships, allowing for membership growth and greater community impact. We're proud of the impact fraternalism makes. It's what allows Modern Woodmen - and you, as a Modern Woodmen financial representative, to make a difference in your community! In 2024, Modern Woodmen spent $17.4 million in support of fraternal programs for members in hometown communities of all sizes across the United States. About you Show integrity and character. Demonstrate leadership skills. Team-oriented. Focus on results/success driven. Can or have overcome adversity. Grow by helping others. Show volunteer spirit in the community. Look for self-improvement opportunities. Enjoy building long-term relationships. Credible, trustworthy and honest. Education and training Modern Woodmen's education and training programs start the first day and continue throughout your career. Whether you have an extensive background in financial services or you're just getting started, you'll have the support you need. With hands-on workshops, mentorship from seasoned professionals, and access to the latest industry resources, you'll be well-equipped to succeed in your new role. Our goal is to see you succeed as a trusted professional who can positively impact the lives of many. Qualifications Passion for bettering members' financial lives. Ability to obtain or already hold: an active life insurance license, FINRA securities registration (Securities Industry Essentials /SIE), Series 6 and/or 7 license, and Series 63 license, as required by state). Ability to pass a background check that includes satisfactory regulatory, criminal and financial standing. Benefits and perks Paid medical and dental insurance. 401(k) retirement plan with company match. Noncontributory pension plan. Group term life insurance. Expense-paid trips, bonuses and other incentives. Modern Woodmen is an equal opportunity employer.

*This position is fully on-site at our Woodland Hills, California office. Local candidates are encouraged to apply* Pacific Acquisitions is looking for Junior Marketing Campaign Representatives to join our expanding retail sales and marketing campaigns team in Woodland Hills. This is an in-person position, so LOCAL CANDIDATES are highly encouraged to apply! Junior Marketing Campaign Representative Responsibilities: Represent our client's brand through innovative retail marketing campaigns to boost product awareness and drive sales. Engage with retail customers, offering exceptional service and building strong relationships. Act as the main point of contact for consumer relations, addressing questions and concerns. Generate leads and increase sales through direct marketing strategies and campaign efforts. Attend retail events to promote products and engage with customers. Develop a thorough understanding of the product line and its value chain. Desired Skills & Experience: High school diploma or GED required. College degree in sales, marketing, entrepreneurship, or a related field preferred (college graduates are welcome to apply). 1-2 years of experience in direct sales, marketing, customer service, event, or retail-related roles is a plus. Strong time management skills and the ability to stay on schedule. Positive attitude and a strong eagerness to learn and grow. For IMMEDIATE CONSIDERATION, please APPLY NOW with an updated copy of your resume! We're excited to meet motivated individuals who want to grow their careers in marketing and sales. Apply today to become a part of our dynamic team!

Key Responsibilities Collaborate with Inspectors when inspecting structural dimensioning for various components, including beams, retaining walls, and footings. Assist in the preparation of detailed drawings and notes for contract documents, including plan, elevation, and section views. Conduct field site visits to gather information and measurements necessary for structural analysis and design. Assist in site investigations for bridges, culverts, and retaining walls as needed. Collaborate with project managers and other engineers to ensure project completion on time and within budget. Review and approve engineering design documents, ensuring compliance with applicable codes and standards. Qualifications Bachelor's degree in Civil or Mechanical Engineering with a focus on structural coursework, experience may be substituted for the above on a year-by-year basis. Minimum of 8 years of experience in civil structural analysis and design Familiarity with structural analysis principles and relevant manuals, such as the American Concrete Institute (ACI) and American Institute of Steel Construction (AISC). Proficiency in using design software tools like AutoCAD and MicroStation. A Professional Engineer (PE) or Structural Engineer(SE) license is preferred. Skills and Competencies Strong analytical and problem-solving skills. Excellent communication and teamwork abilities. Ability to manage multiple projects and meet deadlines. Knowledge of current trends and technologies in transportation engineering. Capability to conduct feasibility studies and cost-benefit analyses for proposed projects.

Job Description JOB TITLE: Account Service Representative I DEPARTMENT: Service REPORTS TO: Account Service Center Manager JOB STATUS: Non-Exempt PRIMARY PURPOSE: Assist the credit union with providing easy member experience that will result in member loyalty. ESSENTIAL DUTIES: Practice CBC core values: Make It Right-CBC pledges to do the right thing for our credit union by providing the greatest benefit possible to our members and our community Make It Easy-CBC pledges to provide easy financial solutions, convenient locations, efficient service and simplified processes Make It Personal-CBC pledges to nurture deep, personal relationships with members, based on their individual needs and preferences Identify the financial needs of each member and recommend a product or service that will improve the member's financial life. Promptly answer all incoming calls in a courteous and efficient manner Perform account servicing functions which includes: Assist with account inquires such as account balances, transaction history and other inquires Process member transaction requests Reorder checks, place stop payments Process bank wire requests Account maintenance Educate and assist members with electronic services which includes: Provide on-line banking resets and support Provide bill payment setup, research, support Mobile banking, mobile deposit setup and support Responsible for processing new membership requests received from on-line channel Responsible to complete requests for verification of deposit Perform other duties as assigned. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the knowledge, skills and ability required of an individual to satisfactorily perform the essential duties of this job. Knowledge of or ability to learn credit union's products and services as well as state and federal regulations that are applicable to the duties performed in this position Member (customer) service skills to include responding promptly to members needs in a timely, friendly and respectful manner. Follow-through on member commitments. Ability to manage difficult member situations and keep emotions under control. Interpersonal skills to include treating members/employees with respect. Focusing on solving conflict (not blaming) and keeping emotions under control. Basic computer and 10-key skills. Knowledge of or ability to learn email, basic word processing and Internet Reasoning ability to include applying common sense to understand, interpret and carry out instructions furnished in written or oral form. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to communicate professionally and effectively. Speak clearly and persuasively in positive or negative situations; listens and gets clarification. Responds well to questions. Ability to write routine correspondence in a clear and informative manner. Ability to read and interpret documents and procedural manuals. Ability to follow instructions and respond to management direction. Must also be able to take responsibility for own actions. Ability to add, subtract, multiply an divide and to perform these mathematical operations using units of American money. Ability to demonstrate good quality work such as accuracy and thoroughness. Applies feedback to improve performance and monitors own work to ensure quality. Ability to meet productivity standards and strives to increase productivity. Works quickly and completes work in a timely manner. Ability to work on a consistent basis on scheduled days and at scheduled times. Knowledge of BSA/AML/OFAC regulations as they apply to this role. Must complete annual required training. EDUCATION and/or EXPERIENCE: High school diploma or graduate equivalency diploma (GED). Experience in a customer service position, preferably in a financial institution, which included duties such as cash handling and provided face-to-face customer service. SUPERVISORY RESPONSIBILITIES: This position will not have any supervisory responsibilities. PHYSICAL REQUIREMENTS: The physical demands described below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential duties. This position is of sedentary physical activity performing non-strenuous daily activities of a clerical nature. To perform the duties of this job, constant sitting and working on a computer is required. Occasionally required to stand and walk. Repetitive use of both hands for keyboarding. WORK ENVIRONMENT: Work area is well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation. The noise level is moderate. WORK SCHEDULE: Workweek will be approximately 29½ hours or 40 hours with some overtime as needed. Occasional attendance at meetings before or after scheduled hours may be required. Management reserves the right to change any employee's work schedule to meet the operational needs of the Credit Union. Furthermore, management reserves the right to reassign any employee, either temporarily or permanently, to work at another credit union location. Job Posted by ApplicantPro

Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Pay rate - $25.23 / hr Responsibilities How will you make an impact? Responsibilities Provide a high level of customer service to the traveling public by assisting passengers with their luggage and tagging bags, oversized luggage or sporting equipment. Move passengers from terminal, airport ticket counter, customs, or other areas in the airport pushing wheelchairs Welcome customers in the airport ticket counter area and offer assistance or seek out customers who may need assistance, i.e., large parties, passengers with disabilities, etc. Escort passengers to and from the terminal to the aircraft, handle the loading and unloading of baggage and providing assistance to disabled passengers or others needing special assistance. On occasion it may be necessary to drive a bus, truck, golf cart or tugs in congested areas. Responsible to fill out passenger paperwork relating to unaccompanied minor passengers; on occasion, may be required to stay overnight escorting an unaccompanied minor passenger Perform all duties, under sometimes stressful conditions beyond the employee's control, while attempting to influence a favorable impression of American Eagle, American Airlines or any other contracted airline service provided by Envoy. Qualifications Who are we looking for? Requirements Minimum age: 18 High school diploma, GED, or international equivalent Must be willing and able to work rotating shifts including days, nights, weekends, holidays, and rotating days off Must be willing to stay overnight when necessary to escort an unaccompanied minor passenger Must be flexible to work additional hours beyond regular shift, on short notice, and as needed due to operational necessity Must be able to read, write, fluently speak and understand the English language Must possess the legal right to work in the United States Previous customer service experience preferred Ability to read, write, fluently speak, and understand Spanish (in some locations) preferred Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment. #EnvoyHubL We can recommend jobs specifically for you! Click here to get started.

Job DescriptionBenefits: 401(k) 401(k) matching Dental insurance Employee discounts Health insurance Paid time off Signing bonus Vision insurance SIGNING BONUS - UP TO $1,000 We are a growing pet nutrition company looking for a full-time Customer Service Sales Representative to join our Inbound, Direct to Consumer team. We provide training so whether you are experienced or new to the workforce, you can succeed with us. Are you a fast learner? Have good common sense and people skills? Would you like to work in a fun but fast paced call center where employees can bring their dogs to work? If so, we would like to hear from you. Duties/Responsibilities: Handle an average of 40-60 inbound calls a day Develop a rapport with customers, demonstrating a friendly and helpful manner to put them at ease Answer inquiries from customers concerning products and their uses Apply knowledge of the field and product features to match products to the needs of clients. Identify opportunities to up-sell or cross-sell based on customer needs Maintain customer records in database Collect and enter orders into CRM Thoroughly address all customer inquiries, including nutritional aspects of products Administrative duties such as verifying e-store orders, and processing returns Perform other related duties as assigned Required Skills/Abilities: High School Diploma or Equivalent Outstanding written and verbal communication Active listener Computer literate and willingness to learn Ability to multi-task and adapt to a fast-paced environment Prior Call Center experience a plus Bilingual a plus This is a full-time position, Monday Friday. No nights and no weekends. Monthly uncapped bonuses and contests

Vevo is the world's leading music video network, connecting an ever-growing global audience to high quality music video content for more than a decade. Founded by Universal Music Group and Sony Music Entertainment in 2009, Vevo offers fans worldwide a vast array of premium content to choose from, showcasing official music videos alongside a constantly developing lineup of live performances and innovative original programming. From top superstars to rising new talents, Vevo brings incomparable cross-promotional support to artists across the musical spectrum, at every stage of their careers. Vevo has consistently evolved over the past decade to lead within today's ever-changing media landscape, embracing partnerships with a number of leading distribution platforms to deliver extraordinary content within ad-supported environments. With more than 25B views across television, desktop and mobile devices each month, Vevo brings music videos to the world - when, where, and how fans want them. We're seeking an Account Services Representative to join our small team of talented Revenue Generating and Operation specialists that are working to maximize profitable revenue and provide best in class support to the larger Sales organization. This ASR role will report to the Account Executive, as part of the larger Revenue Operations/Sales organization. The ASR will have the opportunity to help create and position compelling media proposals in an effort to drive revenue growth & provide best in class customer service to the Sales organization. As a member of the Sales team here at Vevo, you'll be working alongside super talented individuals that will both inspire you and challenge you to think about things like strategic sales planning, inventory forecasting/utilization, and ad product pricing/packaging in ways you hadn't imagined. We often take time as a team to review new industry trends and advancements, and think critically about various things happening in the world around us that may impact the ways we decide to be more strategic as a team overall. We have a phenomenal team made up of accomplished individuals from Inventory Analysts, Campaign Managers to Sales Operations specialists, and we're excited about having you join us! As a member of this team you will:Create & revise compelling and sellable media proposals in the pre-sale process Have a knowledge of all historical rates by client for proposal creation Attend all necessary RFP brainstorm meetings to provide insight on pricing, packaging and inventory requirements for media proposals Play integral role in the Sales Prospecting process Ensure all data is accurately entered and updated in Salesforce & OperativeManage that AE pipeline stages are consistent within each system Submit, review and Single Sign IOs in accordance with planning & Vevo policy/procedure Handle post-sale revisions to booked placements which include any targeting changes or re-expressions and budget shifts Forecast inventory availability for Takeovers and Rotational media Manage Go-To Market packaging & premiere tracking Manage upfront rates & upfront spend tracking Work with Sales and Ad Ops in managing any delivery issues and propose inventory solutions Manage the artist list creation & discussions with client in coordination with Inventory & Sales, including ComScore Artist Pulls/RankersManage nationwide project initiatives such as proactive packaging, Premieres, Audience Guarantee. Make strategic pricing decisions in the Scatter market with Management oversight and guidance This describes you:You have extreme attention to detail You are comfortable in a fast-paced work environment You can multi-task like a pro without letting anything slip through the cracks You are comfortable in a client-facing role You love to collaborate and take your analysis and working with various teams to put it into action You are intrigued by a dynamic, flexible digital video product and its revenue potential You enjoy creating solutions; using your expertise to contribute to revenue growth and campaign success You have experience taking fun seriously, cheering up your teammates when they need some positive encouragement, and you naturally understand that work isn't work when you love what you do You have an expressed desire to learn and grow into a sales career Requirements:Recent college graduate, with a keen interest in SalesInternship experience in digital, TV, and/or agency media is a plus Must be highly proficient in Excel & PowerpointA plus if you have knowledge of DoubleClick, Operative, and/or SalesforceHigh level understanding of media math, media proposal composition and Nielsen/Comscore data ratings is ideal Not required, but experience working with dynamic digital products such as: Sponsorships, Audience Guarantee, Viewability & Programmatic is a plus Interested? Great! You might like to know:We're a fun, energetic, and tight knit team We really enjoy music and technology We have excellent compensation and benefits packages We have premier access to music content and new releases of original media content We offer a 401k match The base salary for this position is: $68,640 per year. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the California Salary Transparency Law.

Job Description The WelbeHealth PACE program helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services. It's our mission to serve the most vulnerable seniors with better quality and compassion in a value-based model. The Senior Care Advisor helps assess PACE eligibility by fostering relationships with prospective participants, their family members, and their caregivers. A trusted telephonic resource, the Senior Care Advisor helps guide seniors who may qualify for the PACE program through the enrollment process with WelbeHealth. The Senior Care Advisor will collaborate with market leaders, members of the clinical team, and others to get seniors all the way to enrollment, which may include assisting prospective participants with the Medi-Cal application process. Other tasks will include answering inbound and doing follow-up calls, as well as outbound calls to online leads. Essential Job Duties: Display great patience, empathy, and show "courage to love" on every call; build strong relationships with prospective participants, caregivers and independent outreach associates who may need assistance with participant enrollment Support inbound campaigns, answer questions, and find underlining needs of prospective participants, educating them about PACE services and benefits to expand our mission to help more seniors in the communities we serve Make outbound calls to prospective participants that have indicated an interest in learning more about WelbeHealth PACE (*not cold calls*) Effectively manage leads that require follow-up calls Maintain the highest level of service on all calls, both inbound and outbound Job Requirements: Associate's Degree preferred; or two (2) years of relevant experience may be substituted in lieu of degree Minimum of one (1) year of experience in tele sales, customer services sales, Medicare or PACE sales experience preferred Experience using CRM systems (Salesforce or other similar CRM system) Medicare Advantage or PACE experience preferred Medi-Cal knowledge preferred Benefits of Working at WelbeHealth: Apply your sales expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for. Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and sick time Medical Insurance Coverage (Medical, Dental, Vision) Advancement opportunities - we've got a track record of hiring and promoting from within, meaning you can create your own path Equity grants – typically reserved for executives, we want all team members to celebrate our success as a rapidly scaling company And additional benefits Salary/Wage base range for this role is $26.89 - $35.50 hourly + Bonus + Equity. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation$26.89—$35.50 USD COVID-19 Vaccination Policy At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. Our Commitment to Diversity, Equity and Inclusion At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. Beware of Scams Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************

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Do you have a proven track record of exceeding targets, resolving issues with finesse, and leaving a lasting impression on every caller? if so, we want YOU to be a part of our dynamic team. And if you speak Spanish, we will put your resume on the top!/p pThe main purpose of the Customer Care Specialist is to support the objectives of the Customer Care department by handling incoming calls and emails with service excellence during each contact./p p /p pstrong Watch a video presentation prepared by the hiring manager. Click on the following link to access the video/strong: ua href="*********************************************************************************** p /p pstrong Things to Know Before Applying:/strong/p ul li This is a full-time employee, remote position./li listrong We do not send out monitors. We can send you a webcam and a headset./strong/li listrong Equipment required: two monitors and an ethernet cable./strong/li li Must reside within the US and must be okay with working Pacific hours./li li Pay: $20 - $22/HR./li li Spanish speaking is required!/li listrong The preferred schedule is 8:40AM - 5:10PM PST/strong. The preferred time zone is East Coast or Central./li li Examples handling a high volume of customers in a non-call center environment will be considered./li /ul p /p pstrong What You'll be Doing:/strong/p ul li Answers incoming calls, providing callers with requested information, documenting the call and its outcome on the accounts. Calls are to be answered in accordance with the established KPIs and in ways that ensure an amazing customer experience./li li Review and respond to all e-mail requests from customers or Customer Care management. Provide accurate information, processes service requests, research and resolve requests relating to routine and non-routine issues./li li Appropriately escalate calls as necessary./li li Notifies the Account Adjustments or Delinquency Management teams of any change needed to an account as determined during an account inquiry./li li Keep timecards up to date and submit timely time-off requests using Paycom./li li Maintain an accurate status in Genesys./li li Participate in team chats in Genesys./li li Process credit card and check by phone payments./li li Provides standard consumer new business and additional premium quotes./li /ul pem The performance of the Customer Care Specialist will be evaluated based on his/her effectiveness in meeting the following KPIs on an ongoing basis:/em/p ul listrong Handle 71 calls per day./strong/li listrong Percentage of Delivered Calls Answered - 95%/strong/li listrong Time Available to Answer Calls - 7 hours per day./strong/li listrong Average Time to Handle a call - 5.5 minutes./strong/li listrong Average call monitoring score - 3.0/strong/li /ul p /p pstrong What We're Looking For:/strong/p ul listrong Experience Matters: /strongA minimum of 2 years of experience as a call center representative, with a demonstrated history of excellence. We handle about 100 calls a day!/li listrong Customer Focus: /strongA genuine passion for helping customers and a dedication to delivering outstanding service./li listrong Communication Skills:/strong Excellent verbal and written communication skills (we communicate via email as well as voice) with a knack for active listening. Prior formal education on best call center practices is preferred./li listrong Problem Solving: /strong Proven ability to handle challenging situations with grace and find creative solutions./li listrong Tech Savy:/strong Familiarity with call center software and a willingness to adapt to a new technology./li listrong Team Player:/strong A collaborative attitude with a desire to contribute to the overall success of the team./li /ul p /p pApply Today and Let Your Call Center Skills Shine!/p pTake the next step in your call center career and make a difference in the lives of our valued customers. We can't wait to welcome you to our extraordinary team!/p /span/div/div/divdiv class="cl HeadSecondary"h2Qualifications/h2/divdiv aria-label="Qualifications" class="row" name="qualifications" style="word-wrap: break-word;"div class="row form RowStandard" id="job Qualifications-row" div class="form Line"span class="fb Text ignore-global-css" name="job Qualifications"pspan style="font-size:11pt"span style="background-color:#ffffff"span style="font-family:Aptos,sans-serif"strongspan style="color:#202124"What We're Looking For:/span/strong/span/span/span/p ul listrongspan style="font-size:11pt"span style="background-color:#ffffff"span style="font-family:Aptos,sans-serif"span style="color:#202124"Spanish and English speaking individuals./span/span/span/span/strong/li lispan style="font-size:11pt"span style="background-color:#ffffff"span style="font-family:Aptos,sans-serif"strongspan style="color:#202124"Experience Matters: /span/strongspan style="color:#202124"A minimum of 2 years of experience as a call center representative, with a demonstrated history of excellence. We handle about 100 calls a day!/span/span/span/span/li lispan style="font-size:11pt"span style="background-color:#ffffff"span style="font-family:Aptos,sans-serif"strongspan style="color:#202124"Customer Focus: /span/strongspan style="color:#202124"A genuine passion for helping customers and a dedication to delivering outstanding service/span/span/span/span/li lispan style="font-size:11pt"span style="background-color:#ffffff"span style="font-family:Aptos,sans-serif"strongspan style="color:#202124"Communication Skills:/span/strongspan style="color:#202124" Excellent verbal and written communication skills (we communicate via email as well as voice) with a knack for active listening./spanspan style="color:#202124" Prior formal education on best call center practices is preferred./span/span/span/span/li lispan style="font-size:11pt"span style="background-color:#ffffff"span style="font-family:Aptos,sans-serif"strongspan style="color:#202124"Problem Solving: /span/strongspan style="color:#202124"Proven ability to handle challenging situations with grace and find creative solutions./span/span/span/span/li lispan style="font-size:11pt"span style="background-color:#ffffff"span style="font-family:Aptos,sans-serif"strongspan style="color:#202124"Tech Savy:/span/strongspan style="color:#202124" Familiarity with call center software and a willingness to adapt to a new technology/span/span/span/span/li lispan style="font-size:11pt"span style="background-color:#ffffff"span style="font-family:Aptos,sans-serif"strongspan style="color:#202124"Team Player:/span/strongspan style="color:#202124" A collaborative attitude with a desire to contribute to the overall success of the team/span/span/span/span/li /ul /span/div/div/div/div

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile. Dal-Tile is currently seeking an exceptional Account Service Representative to join our TEAM! As the Account Service Representative, we need someone who is ready to provide a variety of support such as increasing sales, service existing customers using key company tracking programs, and utilize product knowledge to match customers with Dal-Tile products. Expected base pay rates for the role will be between $29,000 and $59,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the compensation package, which depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other company sponsored benefit programs. Primary Objective Increase Dealer product sales within assigned territory. Improve existing business through current Dealers with a focus on the "Studio Direct" program and in line with Corporate and Regional objectives. Develop new business within territory. Work with Regional Sales Management and Corporate Dealer Sales Management to enhance Dealer sales, product mix and overall profitability. Major Function and Scope * Enters all call reports within Salesforce and maintains call cadence * Services existing Studio Direct Dealers by making sales calls, developing business relationships, keeping them apprised of products, product promotions merchandizing programs, and training dealer retail sales associates. * Prospects, secures, and registers new Studio Direct Dealers. * Works with Studio Direct Dealers to specify Dal-Tile products on their residential new and remodel projects. * Maintains Studio Direct samples and merchandise to position our products as "go to" for the dealer retail sales associates. * Presents product knowledge seminars to Dealers during their regular sales meetings. * Reviews, monitors, and tracks product usage by Dealer and provide follow-up data to GSM. * Establishes working relationship with all dealer customers to ensure complete working knowledge of their business practices and/or protocol and has a total working knowledge of all our marketing support materials and how they can best be utilized. * Communicates merchandizing trends and competitive products and product-forecasting needs to GSM. * Performs all other assigned duties as required. Experience and Knowledge Required * High School Diploma required, no experience needed * Must be able to lift up to 50 lbs. repeatedly * Must possess a valid driver's license Competencies Self-motivated with the ability to work under little or no supervision. Must possess proven interpersonal skills including influencing and negotiation skills. Strong verbal, written communication, and presentation skills. Must be able to exercise independent judgment and demonstrate solid time management and organizational skills. Has proficient skills using Microsoft Office applications. Other Pertinent Job Information Disclaimer: The information on this description was prepared by Compensation and department management and is designed to indicate the general nature and level of the work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Regional travel is required 50-60% on a regular basis. We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement. Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service! Active military, transitioning service members and veterans are strongly encouraged to apply. Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant. Apply now " Apply now * Apply Now Start Please wait... a.dialog ApplyBtn { display: none; } Find similar jobs: * Dal-Tile * American Olean * Marazzi US * * * * * *

div itemprop="description"section class="job-section" id="st-company Description"divp class="googlejobs-paragraph--empty"/ph2 class="title"Company Description/h2/divdiv class="wysiwyg"pIn business since 2000, LanceSoft is a nationally certified Minority Business Enterprise (MBE) that has established itself as a pioneer in providing highly scalable, cost-effective workforce solutions to a diverse set of customers across various industries in the United States. Headquartered in Virginia, LanceSoft currently operates out of several locations in the US and Canada./p/div/sectionsection class="job-section" id="st-"divp class="googlejobs-paragraph--empty"/ph2 class="title"Job Description/h2/divdiv class="wysiwyg" itemprop="responsibilities"pAnswer phones to respond to orders, general customer inquires, invoice questions, and customer complaints. Project a professional company image through phone interaction. /pp PRIMARY RESPONSIBILITIES /pp Answer phones and respond to customer requests. Sell product and place customer orders in computer system. Provide customers with product and service information. Upsell products and services. Transfer customer calls to appropriate staff. Identify, research, and resolve customer issues using the computer system. Follow-up on customer inquires not immediately resolved. Complete call logs and reports. Research billing issues. Research misapplied payments. Recognize, document and alert the supervisor of trends in customer calls. Recommend process improvements. Other duties as assigned.br//p/div/sectionsection class="job-section" id="st-additional Information"divp class="googlejobs-paragraph--empty"/ph2 class="title"Additional Information/h2/divdiv class="wysiwyg" itemprop="incentives"pbr//pp/p/div/section/div

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills

Member experience representatives consult with members by phone to assist with processing transactions, researching and resolving member inquiries about loans or other issues, and recommending the appropriate COMPANY financial products and services to members to assist them with meeting short and long-term goals. Member experience reps also provide technical support and troubleshooting for COMPANY's products, such as online banking, 24-hour voice response, and bill pay. As needed, member experience representatives warm transfer members to other departments for assistance with investments, mortgage requests, business loans, and insurance requests to ensure they get the best experience possible. Typical responsibilities: Process member accounts and/or open new and sub-accounts. Research and respond to member inquiries. Recommend COMPANY financial products and services to members to meet individual member needs. Work with other team members and departments to ensure members receive assistance with investments, mortgage requests, business loans, and insurance requests. Participate in special projects and perform other assignments as needed. May travel occasionally to attend meetings, conferences, training, or other work-related events. Basic Qualifications: High school diploma or equivalent. Previous experience in one or more of the following: call center, sales, customer service, or banking. Preferred Qualifications: Bachelor's degree in Business, Finance, Accounting, or a related field. Demonstrates knowledge of and experience with the loan application process and standard or typical internal operating policies and procedures. Demonstrates knowledge of the application of federal and state consumer lending regulations (e.g., Regulation Z, The Fair Credit Reporting Act, Soldiers and Sailors Act, etc.) and compliance requirements such as Bank Secrecy Act, Office of Foreign Asset Control, and Customer ID Program policies and guidelines to appropriately document and track all transactions. Demonstrates knowledge of business, personal, and insurance products and services. Demonstrates knowledge of current industry offers, market trends, competitors, and COMPANY lending and member service policies and procedures. Demonstrates the ability to interpret and apply financial information (e.g., credit scores, debt, assets, balances, payments, interest rates, etc.) and perform math functions (e.g., addition, subtraction, multiplication, division, percentages, ratios, etc.). Demonstrates the ability to consult, provide member services, and achieve relationship sales objectives by anticipating and understanding member's needs and recommending products that will benefit them. Demonstrates analytical thinking, problem solving, decision making, and judgment by gathering and applying relevant data to research and resolve issues. Demonstrates the ability to prioritize and organize work, handle multiple tasks, and meet deadlines in a fast paced, high-volume environment. Proficient in speaking and writing the English language using correct structure, vocabulary, and organization. Demonstrates experience performing basic office functions such as answering phones, copying papers, assembling reports, and sending and receiving correspondence. Demonstrates the ability to use office software to create written documents (e.g., MS Word and PowerPoint) and prepare spreadsheets (e.g., MS Excel), as well as database applications to enter, maintain, and report data. Demonstrates experience and behavior consistent with COMPANY's core values of competence, integrity, excellence, curiosity, positivity, and humility. ***Salary: DOE+ Incentives & Bonus ***3-week training program at headquarters in Los Angeles, CA. All expense company paid. ***Full Benefits Package To Include: Medical, Dental, Vision (3 plans w/1 Company paid 100%, 401K, Bonus Programs, Tuition Reimbursement, University On-Site Degree Program, Paid Holidays, Paid Vacations & Leave, Employee Wellness Program, etc.

Our team at Interconvey Pact possesses extensive expertise in app development, backed by years of experience in the industry. We have a deep understanding of the latest technologies, trends, and best practices, ensuring that we deliver top-notch solutions tailored to your specific requirements. Job Description As a Call Center Representative at [Company Name], you will play a pivotal role in delivering exceptional customer service experiences. You will be the first point of contact for our customers, providing information, resolving issues, and ensuring their satisfaction. We are seeking motivated individuals who are excellent communicators, problem solvers, and team players to join our dynamic team. Key Responsibilities: Customer Interaction: Handle inbound and outbound calls professionally and courteously. Assist customers with inquiries, concerns, and requests. Provide accurate information about our products/services and assist in resolving issues. Problem Solving: Identify customer needs and concerns, and proactively find solutions. Escalate complex issues to the appropriate department or supervisor when necessary. Use available resources, including knowledge base and training materials, to address customer inquiries effectively. Data Entry and Documentation: Accurately record and maintain customer information in our CRM system. Document customer interactions and outcomes. Generate reports as required by the team or management. Team Collaboration: Collaborate with team members to ensure a cohesive and supportive work environment. Share feedback and insights with colleagues and supervisors to continuously improve customer service processes. Qualifications Exceptional communication skills, both verbal and written. Strong problem-solving abilities and attention to detail. Ability to remain calm and composed in high-pressure situations. Basic computer proficiency and the ability to navigate CRM systems. Customer-focused with a positive attitude. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionBenefits: Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure. Responsibilities Receive inbound calls and place outbound calls Identify the reason for the customers call, collect relevant information, and provide solutions Refer to premade scripts for a variety of customer service topics Upsell products and services when appropriate Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Attend trainings to maintain up-to-date skills and knowledge Qualifications High school diploma/GED Previous experience as a Call Center Representative for Plumbing and/or HVAC Excellent phone and verbal communication skills Understanding of active listening techniques Familiarity with Customer Relationship Management (CRM) programs Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively

We are seeking a highly motivated and customer-focused Call Center Representative to join our team. As a Call Center Representative, you will be the primary point of contact for our customers, providing exceptional service and support through phone, email, and chat. Responsibilities: Answer and respond to customer inquiries in a timely and professional manner Resolve customer issues and concerns in a fair and empathetic manner Utilize problem-solving skills to resolve customer issues efficiently Provide product information, pricing, and ordering procedures to customers Handle customer complaints and escalate issues to supervisor as necessary Meet sales targets and contribute to the achievement of team goals Maintain accurate records of customer interactions in our CRM system Participate in training sessions and stay up-to-date on product knowledge and company updates Collaborate with team members to achieve department goals and objectives Requirements: Excellent communication, problem-solving, and conflict resolution skills Ability to work in a fast-paced environment with multiple priorities Strong listening and empathy skills Basic computer skills and proficiency in CRM software

Launch your financial services career with an organization that positively impacts thousands of families and communities each year. Modern Woodmen of America is a fraternal financial services organization built to help families throughout life. Together with our members across the country, we pioneer bright futures in the communities we serve. About the role Our financial representatives at Modern Woodmen of America are dedicated to helping individuals from all backgrounds achieve their financial goals. They create and execute tailored financial plans that illustrate members' current situations, outline their future aspirations, and offer the necessary financial tools and support to reach those goals. About Modern Woodmen of America Modern Woodmen of America is one of the nation's largest fraternal benefit societies, with over $18 billion in assets. Fraternalism is a unique combination of business and giving back to those we serve - a continuous cycle of positive impact. Our representatives provide financial guidance and products to help members protect their families and their futures. Our products help fund member programs, including social, educational and volunteer activities that enrich members' lives and meet local needs. Our programs build and strengthen relationships, allowing for membership growth and greater community impact. We're proud of the impact fraternalism makes. It's what allows Modern Woodmen - and you, as a Modern Woodmen financial representative, to make a difference in your community! In 2024, Modern Woodmen spent $17.4 million in support of fraternal programs for members in hometown communities of all sizes across the United States. About you Show integrity and character. Demonstrate leadership skills. Team-oriented. Focus on results/success driven. Can or have overcome adversity. Grow by helping others. Show volunteer spirit in the community. Look for self-improvement opportunities. Enjoy building long-term relationships. Credible, trustworthy and honest. Education and training Modern Woodmen's education and training programs start the first day and continue throughout your career. Whether you have an extensive background in financial services or you're just getting started, you'll have the support you need. With hands-on workshops, mentorship from seasoned professionals, and access to the latest industry resources, you'll be well-equipped to succeed in your new role. Our goal is to see you succeed as a trusted professional who can positively impact the lives of many. Qualifications Passion for bettering members' financial lives. Ability to obtain or already hold: an active life insurance license, FINRA securities registration (Securities Industry Essentials /SIE), Series 6 and/or 7 license, and Series 63 license, as required by state). Ability to pass a background check that includes satisfactory regulatory, criminal and financial standing. Benefits and perks Paid medical and dental insurance. 401(k) retirement plan with company match. Noncontributory pension plan. Group term life insurance. Expense-paid trips, bonuses and other incentives. Modern Woodmen is an equal opportunity employer.