Representative Jobs in Walnut Creek, CA

Insight Global is looking for a sharp Customer Service Representative to join a growing EV start-up in San Francisco. In this role, the CSR will be responsible for responding to email inquiries from customers (both consumer and business), and handling ad-hoc customer service tasks. This is a contract-to-hire position offering competitive hourly compensation and benefits. This role is hybrid in San Francisco, so candidates must have reliable transportation to and from the city. Responsibilities: Communicate with customers via email, chat, and phone Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in Zendesk Qualifications: 2+ years of experience in customer service Prior professional experience with Zendesk Excellent phone etiquette and excellent verbal, written, and interpersonal skills

Opportunity: 8+ month contract Shift Details: 10:00 AM to 6:30 PM Tuesday - Saturday Pay: $19/hr Job Summary: CRG has partnered with a large logistics company who is seeking a Customer Service Representative to join their team. In this role, you will be responsible for delivering excellent service to customers, business partners, and drivers. Your role will involve supporting the efficient handling of customer inquiries, processing damage claims, and maintaining accurate data entry. CRG Benefits CRG Contractors who work 30+ hours per week are eligible to elect benefits through CRG after 90 days of employment. Benefits Options: Medical / Health Insurance (Multiple Plan Options) HSA and FSA Options (CRG will match $500 of your HSA contributions!) Vision and Dental Insurance Virtual Visits for Urgent Care, Psychiatry, and Therapy 401K - CRG matches up to 4%! Life and AD&D Insurance Long-Term & Short-Term Disability Insurance Accident, Hospital, & Critical Illness Insurance Responsibilities: Provide exceptional customer support via telephone and email, delivering prompt, accurate, and helpful responses. Resolve customer complaints and concerns with professionalism, composure, and a solutions-driven approach. Diagnose, assess, and resolve customer issues efficiently, ensuring a high level of customer satisfaction. Monitor and track the progress of delivery routes, ensuring timely and accurate updates to customers. Scan haul-away pods and verify stamps to ensure proper tracking and timely delivery. Process changes or cancellations to delivery orders seamlessly, minimizing disruption and maintaining a positive customer experience. Qualifications: Proficiency in Microsoft Office Suite, including MS Project, Word, Excel, and PowerPoint Strong communication and interpersonal skills with a customer-centric mindset 1+ year of experience in customer service or call center environment Excellent organizational and multitasking abilities A high school diploma or equivalent highly preferred Category Code: JN003 #zr

About Us: AZAZIE stands as the leading direct-to-consumer (DTC) e-retailer, providing an array of bridal gowns, bridesmaid dresses, evening wear, and accessories. Designed in Los Angeles, AZAZIE disrupts the traditional wedding industry by presenting made-to-order gowns at an affordable price point. The brand is dedicated to promoting body-positive fashion, ensuring that all dresses, available in sizes 0-30, are meticulously cut and sewn to order. Explore our website, where you'll find hundreds of bridal and bridesmaid gowns and dresses, spanning over 80+ enticing color options. Job Summary: Azazie is looking for a self motivated and driven Customer Service Representative to join our growing team! In this role you will be responsible for providing a positive and efficient customer experience by educating customers on product knowledge, policies and services. We are seeking out top talent candidates that are highly engaged with our customers by productively providing the solutions in response to questions, concerns, and complaints through our chat, phone and email channels. * Please note: We are only recruiting local candidates at this time to accommodate a hybrid-based schedule. The employee will come into San Jose location 3 times a week Schedule: Tuesday - Saturday 6:00AM - 3:00PM & 7:00AM - 4:00PM Responsibilities: As a Customer Service Representative, you'll be an important part of our growing team! You will be set up for success in meeting the following requirements for this role: Proficient in supporting our customers via phone, chat and email identifying their needs, complaints, or other issues and providing solutions and support as needed. Proactively monitor and de-escalate situations involving unhappy customers by clarifying the information, communicating best next steps and providing solutions within 24-48 hours. Responding efficiently and accurately to customers through showing Azazie cares, listening to their concerns and ensuring they have a memorable experience shopping with us. Navigate knowledge based platforms within: AI Intercom, Company Website, Content Management System, ERP and Happy Returns. Strong attention to detail with ensuring accuracy in information provided and in recording customer details in order to maintain customer satisfaction and resolve issues effectively. Competency and initiative to meet and exceed the department metrics and individual performance goals. Implementation of utilizing software, databases, and tools appropriately to provide exceptional customer service within our DTC industry. Skills/Talents you have: Analytical, problem solver and critical thinker. Ability to manage multiple channels of communication, tickets and customer conversations leading with Azazie cares and empathy. Team player that is willing to take initiative to support customers, other agents and supervisors. Adaptability to thrive in a fast-paced ever changing work environment. Aptitude in maintaining comprehensive knowledge of the AZ CS policies, procedures and SOPs for our customers. Positive attitude with a desire to learn and share ideas in a collaborative work environment. Clear and concise communicator within customer interactions and across different departments. Ability to build positive and long term customer relationships that reflect in positive customer satisfaction survey results. Excellent time management skills. Customer-focused with strong interpersonal and tech savvy skills. Qualifications: Customer Service Experience: 1 year (Preferred) Fluency in English. Additional languages is a plus, but not required (please note if you have skills in Spanish, Mandarin, or French in your application) Experience with AI Intercom, Slack or other CRM software is a plus. Experience navigating websites/browsers and using chat software (ex./ Slack); quickly navigating. between chat and other company tools such as our CRM and phone software. Excellent written and oral communication skills. Proficient in Microsoft Office (Word, Excel, Outlook, and PowerPoint) as well as Google Docs. Customer-focused and can demonstrate mastery of customer service skills. Ability to maneuver between multiple tasks. Benefits: 100% Medical, Dental, Vision, Life insurance offered after a 60-day probationary period Paid vacation days and sick leave Paid Holidays + Floating Holidays 401k Free snacks and drinks in office Employee discount Gym access in office building Company engagement events Monthly departmental CS appreciation lunches Physical Requirements: While performing the functions of this job, the employee is regularly required to sit; frequently required to talk or hear; and occasionally required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close, distance and color vision. Azazie, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Azazie, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Reports to: Senior Supervisor, Portfolio Candidate must be local and be onsite and if they preform there is a possibility to be hybrid in the future. Channel Operations' mission is to ensure that the right product gets to the right place at the right time. Position Overview: The Customer Service Specialist role is dedicated to providing the highest quality of customer support by offering full time phone coverage, managing numerous daily activities, and participating in internal and external departmental projects. The role of Customer Service is critical to the daily operation of the organization. It is imperative that Customer Service employees are dependable, discreet, discerning and flexible. Key Responsibilities: Provide a high level of customer service • Act in accordance with company policy • Provide full time phone coverage (shift to be determined by management) • Suggest new programs and or projects to promote customer service • Determine appropriate action to take to resolve customer issues • Determine when it is appropriate to escalate customer issues to management • Work with Finance, Product Distribution and Customers to resolve disputes • Act as customer advocate in investigating and responding to complaints while suggesting necessary process improvements to avoid recurrence • Stay informed of current industry practices / trends • Participate in the development and maintenance of department defined quality standards and measures • Maintain effective and timely communication with team members as well as the supervisor regarding departmental issues • Support corporate values • Remain flexible to ever changing customer needs and requirements Order Management • Process customer orders accurately • Review inventory to determine appropriate customer order commitment. • Maintain follow up on customer order issues. • Interact with key customer purchasing personnel to advise of order status • Ensure adherence to appropriate laws, regulations and programs Administer customer return process • Act as a liaison between customer, third party provider and GNE to facilitate customer returns. • Ensure accurate posting of credits and debits in accordance to policy • Ensure timely turnaround of customer authorizations Support GNE Sales initiatives • Participating in the product launch process to ensure a positive outcome • Administer special programs Work as part of an effective team • Support team decisions • Respect diversity • Being flexible with assigned schedule • Have the ability to adapt to a constant changing environment • Ability to work through conflicting, delayed or ambiguous information • Actively Participate in various team initiatives; Lean Daily Management, etc. The successful candidate will demonstrate key competencies listed below critical to this role: • Decision Making - Thinks through problems clearly and logically; is decisive • Technical and Business Expertise - Applies emerging knowledge and trend; builds strong relationships; contributes expertise within and beyond assigned area • Communication - Listens well, expresses ideas fluently and logically, is open to input and feedback • Teamwork and Collaboration - Creates an atmosphere of openness and trust; collaborates, offers support and encouragement • Achieving Results - Is goal-directed and persistent; is accountable for meeting commitments, recognizes the contributions of peers.

🏨 Hotel Front Desk Agent - Join Our Team! 🕒 Schedule: 2:30 PM - 11:00 PM, including weekends We're looking for a friendly, organized, and dependable Front Desk Agent to be the welcoming face of our hotel! In this guest-facing role, you'll handle reservations, check-ins/outs, concierge services, and assist with guest transportation (via golf cart). Key Responsibilities: Greet and check in guests, manage reservations, and respond to inquiries Provide concierge support (transportation, local amenities, guest services) Assist with luggage, deliveries, and occasional golf cart driving Monitor guest safety, coordinate with housekeeping and maintenance Handle cash and billing transactions accurately Requirements: 6+ months of customer service in hospitality or similar fast-paced environment Strong verbal and written communication skills Valid CA Non-commercial Class Driver's License Ability to lift/push up to 40 lbs and work on your feet throughout the shift If you're service-oriented, thrive in dynamic settings, and enjoy creating memorable guest experiences, we'd love to hear from you!

Salary: $60000.0 - $90000.0/year Experience: 1 Year(s) John Baker - State Farm Agency, located in West Hills, CA has an immediate opening for a full-time Licensed Insurance Sales Professional. We are an award winning State Farm agency focused on fulfilling the needs of our customers and creating success for our team. My Unique Ability is empowering others to achieve their potential and strategizing simple solutions that build confidence in our shared future. If you have experience in the insurance industry, I invite you to apply for the position in my office. I challenge you to strive towards your potential. I look forward to being a part of your success! Responsibilities include but not limited to: Develop leads, schedule appointments, identify customer needs, and market appropriate products and services Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification What we provide: Base Salary plus Commission/Bonus Paid Time Off (vacation and personal/sick days) Retirement Plan Valuable experience Growth potential/Opportunity for advancement within my office Requirements: Bilingual Spanish/English preferred Insurance Sales Experience/ Property & Casualty and L/H licenses preferred Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Successful track record of meeting sales goals/quotas preferred Excellent communication skills - written, verbal and listening Self-motivated Ability to multi-task Ability to effectively relate to a customer Property & Casualty license Life & Health license If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. PI1ba24412f409-26***********0

Title: Customer Service Representative - Sales Office SFO Are you looking for a career opportunity in the aviation industry? Here's your opportunity to have a great career with a world-class airline company Why Join Us? Asia's First and Longest-Serving Airline Get a chance to enjoy travel perks for you and your family A collaborative work culture and environment Who Are We Looking For? Minimum of 2 years experience in sales Knowledgeable in reservations, ticketing and airport operations What's The Role All About? Performs a variety of administrative, secretarial, marketing and clerical duties to Area Manager. Provides support and assistance to colleagues/ other units to ensure effective and efficient performance of the District. Gathers and creates studies for district's airline sales and marketing purposes Handles reservation through phone calls and or walk-in passengers, travel agents and employees. Perform basic ticketing functions to promptly assist customers and partner agents' queries. Prepares draft of District's Weekly Sales Report.

Who we are? As a leader in secure remote access and remote support software, Splashtop transforms the way businesses connect, collaborate, and thrive in the digital era. From multinational enterprises and academic institutions to small businesses, MSPs, and individuals, our cutting-edge solutions deliver an unparalleled in-person experience with the security IT can trust. Headquartered in San Jose, California, and with a global presence spanning Hangzhou, Tokyo, Taipei, Singapore and our European headquarters in Amsterdam, Splashtop is at the forefront of revolutionizing remote connectivity. Our dynamic team of ~350 Splashtop colleagues is dedicated to serving over 200,000 corporate customers worldwide. Overview We are seeking a strategic and customer-focused Marketing Development Representative (MDR) to enable customer-centric revenue growth, drive account expansion, and optimize Customer Lifecycle Value (CLV). This role focuses on re-engaging dormant accounts, following up on marketing campaigns to engage customers throughout their journey, enhancing their experience, product adoption, revenue expansion. The ideal candidate will excel at leveraging customer insights, fostering strong relationships, and collaborating cross-functionally to deliver measurable results. The key responsibilities of this role will require you to: Follow up on customer webinars, email nurtures, and content syndication campaigns to identify needs and set meetings. In addition, ensure a smooth transition to Account Management and Customer Marketing teams. Collaborate with Customer Marketing and Account Management to drive revenue through expansion, upsell, and cross-sell opportunities. Partner with Customer Marketing, Account Management, and Product teams to identify growth opportunities and at-risk accounts, aligning strategies to drive expansion and improve retention. Proactively engage with customers via phone, emails and chat to drive customer retention, reduce churn, and maximize NDR. Leverage CRM and track engagement through outreach tools. Consistently meet or exceed monthly targets. Who you are? We're looking for candidates who meet the minimum qualifications. Preferred qualifications are a bonus and not a strict requirement. 2+ years of account development, customer growth & expansion. Expertise in campaigns follow up, 1:1 outreach and working with existing customers. Proven ability to collaborate effectively with Account Management and Customer Success teams. Experience with tools like Salesforce, ABM, Excel, Salesloft. Strong analytical, presentation, written and communication skills. Experience at a fast-paced, high-growth company. Splashtop is a proud equal opportunity employer, dedicated to creating an inclusive workplace that celebrates diversity. We value the unique skills and experiences brought by individuals from all backgrounds and identities, including but not limited to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, socioeconomic background, or individuals reentering the workforce. We especially encourage applications from underrepresented groups such as women, racial and ethnic minorities, LGBTQ+ individuals, people with disabilities, and veterans. At Splashtop, we believe diversity drives innovation, and we are committed to fostering an environment where everyone feels welcomed, respected, and valued.

Job Title: Phlebotomist Patient Services Representative Contract Duration: 6+ Months Pay range: $22 - 28/hr Work Type: Onsite, Monday through Friday 7:30 am to 4:30 pm with rotating Saturdays. Job Description: The Phlebotomist Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe, and accurate manner. The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy of patient information. Job Responsibilities: Under the direction of the area supervisor, perform daily activities accurately and on time. Maintain a safe and professional environment. Phlebotomist Patient Services Representative performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures. Maintains required records and documentation. Demonstrates organizational commitment and promotes a positive image to patients, clients, employees, and the public in general. Job Requirements: Ability to provide quality, error-free work in a fast-paced environment. Ability to work independently with minimal on-site supervision. Excellent phlebotomy skills to include pediatric and geriatric. Flexible and available based on staffing needs, which includes weekends, holidays, on-call, and overtime. Required Education: High school diploma or equivalent. Medical training: medical assistant or paramedic training preferred. Phlebotomy certification preferred (Required in California, Nevada, and Washington). Work Experience: Minimum of 6 months of experience. One(+) year phlebotomy experience preferred. Customer service in a retail or service environment is preferred. Keyboard/data entry experience is a must. Benefits: Medical, Vision, and Dental Insurance Plans 401k Retirement Fund About The Company: Leading provider of diagnostic information services, empowering healthier lives. Leveraging the world's largest clinical lab database, we offer insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management. Serving millions of patients and healthcare providers worldwide, we're committed to a healthier world, inclusive care, and building value for all stakeholders. About GTT: GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity! 25-22140: #gttqst #gttjobs

Join Our Growing Team at Bath Fitter! At Bath Fitter, we're looking for dynamic Sales Consultants to help homeowners create beautiful bathrooms while enjoying a competitive compensation package and growth opportunities. If you're passionate about exceptional customer service, this is the role for you! What's in it for you? Company vehicle, iPad, and cell phone provided. Comprehensive benefits: Medical, Dental, Vision Insurance, 401K with Profit Sharing, Paid Holidays, and Paid Time Off. Compensation: Full-time work, paid training, and 100% uncapped commission Paid training - no cold calls required! Pre-qualified leads and pre-set appointments provided. Generate your own leads for higher, uncapped commissions. Higher commissions after hitting $800K in sales with additional opportunities through our follow-up program. Paid upon sale - earn money when you close the deal! Key Responsibilities: Build strong customer relationships from the initial appointment through post-installation, offering exceptional service and product knowledge. Accurately measure and assess tubs, shower bases, and walls using Bath Fitter's tools and techniques. Prepare detailed estimates and meet/exceed sales objectives. Own pre-qualified leads and appointments, and generate your own leads for higher commissions. Maintain sales materials and ensure displays are clean and stocked. Adhere to safety and company policies, attending regular meetings and training. What We're Looking For: Experience providing in-home consultative presentations and offering tailored solutions. Proven success with One Call Close. 3-5 years of in-home or consultative sales experience preferred. Excellent communication skills, both verbal and written. Ability to take accurate measurements and perform basic math. Valid driver's license with a clean driving record. Ability to lift and carry up to 50 pounds. About Us: Bath Fitter is the first choice, industry leader in bathroom renovations, and has been manufacturing and installing premium quality acrylic bathtubs and seamless bath wall systems since 1984, with locations in US, CAN and EU. Proud to be certified as a Great place to work . Celebrating 40 years in business and STILL GROWING If you have a positive attitude, strong communication skills, and a passion for customer service, we want you on our team! Apply today and take the first step toward a rewarding career with Bath Fitter! At Bath Fitter's corporate locations, we are dedicated to cultivating an inclusive environment for everyone. We uphold a strong commitment to providing fair, equitable, and accessible opportunities for all current and potential employees. Should you require accommodations during the application process, they can be arranged by request. Bath Fitter thanks all candidates for their interest; however, only those selected to continue in the process will be contacted in person. #LI-JW1 #Wiseblatt #ZR $80000 - $100000 / year You can view our full Privacy Policy here

Job Responsibilities Are you dependable? Are you looking for more? If you answered yes then Pharmacyclics is looking for you! We are an industry-leading and continuously growing company, and the right individual can grow with us! We're looking to add enthusiastic Customer Service Reps / Associate / Specialist for full-time and part-time positions immediately! We're seeking empathetic individuals who can support management and also interact with our vendors & customers while providing and maintaining quality, “best-in-class” customer service. We offer a competitive compensation and benefits package including health, dental, vision, life insurance, paid time off and 401k. When you join Pharmacyclics as a Customer Service Rep, you will have the opportunity to make a difference in the life of customers. Essential Duties: Process orders, forms, applications, and requests. Keep records of customer interactions, transactions, comments and complaints. Communicate with customers and vendors through various channels. Respond promptly to customer inquiries and provide feedback on the efficiency of the customer service process. Acknowledge and resolve customer complaints. Ensure customer satisfaction and provide exceptional customer support. Salary: $18.50 to $22.00 /hour. Based on Performance and Experience. Apply today for an opportunity to be a part of a great team with an innovative company! ***NB: Candidates applying should send a resume to our HR desk ***[email protected]*** and we will get back in touch ASAP! Skills Required Requirements: High school diploma, general education degree or equivalent. Ability to stay calm when customers are stressed or upset. Ability to multi-task, prioritize, and manage time effectively. Customer orientation and ability to adapt/respond to different types of characters. Ability to meet required goals and quotas. Positive and service-oriented attitude.

Your Role The Premier Accounts team manages all group business with 3,000 or more employees, with nearly 6 million total members. Our strategy to win in the market is to understand and meet the needs of commercial/national public-sector employers, labor trusts, and their consultants in a way that exceeds their expectations by providing easy, understandable interactions and affordable choices through efficient use of premium dollars to establish Blue Shield as the preferred choice in health plans. Reporting to the Manager, Account Services, you will be an integral part of the account management team, serving as a liaison between customers/consultants, the account teams and the internal operations staff for the plan. You will be responsible for communicating benefits, advancing issue resolution, and supporting customer reporting with key informational updates to account teams and accounts. You will be responsible for servicing the accounts on a day-to-day basis for issues regarding billing, claims, and eligibility. Your Knowledge and Experience Requires a bachelor's degree or equivalent experience Requires at least 4 years of prior relevant experience Requires a current Life Agent License with the California Department of Insurance, or the ability to obtain one within the first 90 days of employment to maintain employment, and a valid California driver's license and proof of insurance Requires knowledge and experience of the health insurance industry and related benefit products and services including billing, claims, and eligibility Requires willingness to travel and attend health fairs and client meetings state and nationwide as needed (up to 20% of the time, potentially more if residing in Southern California) Requires experience presenting to partners utilizing PowerPoint Tech savvy and the ability to learn new systems and tools quickly Your Work In this role, you will: Facilitate open enrollment/client meetings and tailor value proposition based on their specific value drivers using solid understanding of BSC products Facilitate open enrollment/admin/health fair meetings and provide in-depth responses to member questions; groomed to participate in finalist presentation and develop health fair experiences Maintain robust stakeholder relationships and build strong relationships with clients' internal operations staff (e.g. HR/Benefits staff) Leverage available BSC information (i.e. wellness flyers, other marketing materials) for meetings and proactively follow up with stakeholders Demonstrate a clear and organized method of tracking client issues including maintaining agendas and meeting notes for regular client check-in calls; support requests, pull, review and distribution of client reports Be primarily responsible for all administrative functions of renewing groups annually, i.e. benefits review, required documentation review (SBCs/EOCs/SPDs/benefit booklets/etc.) and group order paperwork Attend internal compliance, network update meetings and review network announcements, market communications, breach announcements and communicate updates and impact to account teams Maintain a good understanding of upcoming developments in the healthcare market (healthcare reform, state and local healthcare legislation, new entrants, customer need shifts) and understand how they may impact competitor's benefit offerings and member eligibility Anticipate client questions and provide in-depth responses for meetings on the same day or next day service level agreements, and effectively train clients on specific billing, claims and service process Work collaboratively with internal functional groups including but not limited to: Installation and Billing, Eligibility, Data Analytics, Underwriting, Marketing, Medical Care Solutions and others

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************ One of our clients has a temporary position open for CareMore Sales Extender located in San Jose, CA with a competitive hourly rate. After reviewing your resume posted on an online job board, I believe your education and skill set could be a good fit for this particular opportunity. Please review the highlights of the position below and if this is of interest to you, please call me directly at ************ to discuss the particulars. If this role is not of interest to you, please respond with a short overview of the types of opportunities that you feel best reflect your education, experience and career path. Job Description Job Title : CareMore Sales Extender Client Location : 255 N White Road, San Jose CA 95127 Contract Duration : 12+ Months contract (possibility of extension based on performance) Work Timings : M-F 40 hours per week - Must have flexible schedule due to evening and weekend work. Pay rate : $ 18.46/hr SUMMARY: Responsible for collaborating with Sales and Business Development Teams to generate leads from community events, expos, and sales camps held at a variety of locations including pharmacies, provider offices, senior centers, food banks, discount stores and other retail locations. MAJOR JOB DUTIES AND RESPONSIBILITIES: Primary duties may include, but are not limited to: Represents CareMore at community/company-sponsored events. Facilitates onsite enrollments at events and assists at sales meetings. Maintains knowledge of provider network, product portfolio, and associated eligibility guidelines for various election periods. Develops good working relationships with internal constituents. Qualifications EDUCATION/EXPERIENCE: Requires a high school diploma; related sales experience; or any combination of education and experience, which would provide an equivalent background. AA or BA/BS preferred. Current Life and Disability agent license preferred. Medicare Advantage Products experience preferred. Bilingual (English/Spanish) preferred. Additional Information Looking for Bilingual (English/Spanish) candidates who have experience in Sales background & administration with Current Life and Disability agent license. If you are interested feel free to reach Priti Kumari at ************ or send me the updated resume on pritik@mindlance(dot)com

The WelbeHealth PACE program helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services. It's our mission to serve the most vulnerable seniors with better quality and compassion in a value-based model. The Senior Care Advisor helps assess PACE eligibility by fostering relationships with prospective participants, their family members, and their caregivers. A trusted telephonic resource, the Senior Care Advisor helps guide seniors who may qualify for the PACE program through the enrollment process with WelbeHealth. The Senior Care Advisor will collaborate with market leaders, members of the clinical team, and others to get seniors all the way to enrollment, which may include assisting prospective participants with the Medi-Cal application process. Other tasks will include answering inbound and doing follow-up calls, as well as outbound calls to online leads. **Essential Job Duties:** + Display great patience, empathy, and show "courage to love" on every call; build strong relationships with prospective participants, caregivers and independent outreach associates who may need assistance with participant enrollment + Support inbound campaigns, answer questions, and find underlining needs of prospective participants, educating them about PACE services and benefits to expand our mission to help more seniors in the communities we serve + Make outbound calls to prospective participants that have indicated an interest in learning more about WelbeHealth PACE (*not cold calls*) + Effectively manage leads that require follow-up calls + Maintain the highest level of service on all calls, both inbound and outbound **Job Requirements:** + Associate's Degree preferred; or two (2) years of relevant experience may be substituted in lieu of degree + Minimum of one (1) year of experience in tele sales, customer services sales, Medicare or PACE sales experience preferred + Experience using CRM systems (Salesforce or other similar CRM system) + Medicare Advantage or PACE experience preferred + Medi-Cal knowledge preferred **Benefits of Working at WelbeHealth:** Apply your sales expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for. + Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and sick time + Medical Insurance Coverage (Medical, Dental, Vision) + Advancement opportunities - we've got a track record of hiring and promoting from within, meaning you can create your own path + Equity grants - typically reserved for executives, we want all team members to celebrate our success as a rapidly scaling company + And additional benefits Salary/Wage base range for this role is $26.89 - $35.50 hourly + Bonus + Equity. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation $26.89-$35.50 USD **COVID-19 Vaccination Policy** At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. **Our Commitment to Diversity, Equity and Inclusion** At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. **Beware of Scams** Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Call Center Representative I ONSITE IN SAN FRANCISCO, CALIFORNIA - **Must be able to work onsite!** **$21.50/HR Start / First day training June 30th 2025** **Great Benefits & Weekend's Off** **5 Weeks PAID TRAINING** **Summary:** As a Call Center Representative, you will be supporting our client's customers as a first point of contact and resolving questions concerning their accounts. We will rely on you to actively listen to our clients' customers, by utilizing your customer service experience, passion, and creativity to meet their needs and deliver a world-class experience across every interaction you have with them. In this role, you will not only be there to help customers with their account issues, via telephone, email and/or website inquiries from our valued customers but also provide them with exceptional service. **What you will be doing:** + Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and resources available through people, customer records, and knowledge management systems. + Identify customer needs to ensure the customer is provided complete and accurate information. + Process required transactions via mainframe or web-based applications. + Submit research requests in a concise yet accurate manner. + Maintaining a thorough knowledge of the company and client programs, policies, and technology. + Communicate effectively in a warm and empathetic manner. + Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals. + Maintaining a thorough knowledge of the company and client programs, policies, and technology. + Providing support to other positions/operations in cases of heavy workloads or absences. **What you get:** + Full Time Employment + Hourly rate of **$21.50** starting on day one. + Spanish/ English Bilingual incentive after training $22.50 + **Weekend's OFF!** + Work hours are FT (Mon-Friday) 9:00AM-6:00pm + **Paid Training-** Training schedule is Monday through Friday for five weeks, from 9am to 530pm. + Career Growth Opportunities + Full Benefit Options + Great Work Environment **People who succeed in this role have:** + The ability to convey complex information in clear and concise terms to ensure customer understanding. + Strong work ethic. + Effective and accurate written and verbal communication skills. + Effective problem-solving skills. + Customer Service Experience + Can navigate multiple applications and research solutions with ease + Love helping people and guiding them to the best solution for their issue + Are excited by innovative technology + Provide calm conflict resolution and problem resolution for frustrated customers + Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers. + Can commit to 100% attendance for three to five weeks of paid training. **Requirements** + Must be at least 18 years of age or older. + Must have a High School Diploma, or equivalent. + Must be able to successfully pass a criminal background check. + Must pass a Customer Service Skills assessment Join a rapidly growing organization that can support your career goals Apply Today! Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $21.50 Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** . _At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._ Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** . _At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._

Job DescriptionDescription:Call Center Representative/Dispatcher – TRIO Heating, Air & Plumbing San Jose, CA $22.00 - $28.00 per hour + Bonus & Commission Full-Time | 8-Hour Shift | Weekend Rotation Available Join Our Team and Be Part of Breaking Bay Area Records! Apply online: TrioHeatingandAir.com Or call us at: ************** Why Join Us? Fastest-Growing HVAC Company in the Nation! TRIO Heating, Air & Plumbing has taken over the Bay Area with record-breaking growth and a brand-new, state-of-the-art 10,000 sq. ft. CALL CENTER in San Jose. We’re on a mission to dominate the industry, and we want rockstars like you to help us get there! Industry Recognition: ? 4 out of 5 yearly awards from Bryant, the leading HVAC brand ? Chosen by ServiceTitan in 2023 as the fastest-growing HVAC company in the nation ? 5-Star Level of Service – We’re setting the standard and making waves If you're outgoing, competitive, and ready to earn big while having fun, this is the place for you! Earning Potential That’s Off the Charts! $22 - $28 per hour starting pay Bonuses & Performance Pay – The more you book, the more you earn! Paid Holiday & Vacation Time Off – Because you deserve it Full Benefits Package – Health, dental, vision, & 401(k) with company matching Incentive Bonuses & Competitions – Earn extra while having a blast About the Role As a Call Center Representative/Dispatcher, you'll be the voice of TRIO, handling inbound and outbound calls, booking service appointments, and ensuring a top-tier customer experience. This role is perfect for someone who thrives in a fast-paced, high-energy environment and loves helping people while hitting goals. You’ll be in the heart of the action—talking the talk and typing the type! What You'll Do Handle a high volume of inbound & outbound calls – Turn prospects into appointments Solve customer concerns with sharp thinking & judgment – Be the go-to problem solver Master our service lineup – Offer top-notch advice and recommend the best solutions Keep records spick & span – Accurately document every interaction ? Hit the productivity sweet spot – Stay efficient while keeping your cool Qualifications ? Customer Service Enthusiast – You love helping people and making their day ? Typing Speed of 45 WPM+ – Talk fast, type faster! ? Multitasking Master – Handle multiple calls while staying organized ? Tech-Savvy – Experience with Microsoft Suite and ServiceTitan is a plus! ? Quick Thinker & Problem Solver – Make smart decisions on the fly ? Bilingual in Spanish? Even Better! What’s in It for You? Top-Tier Earnings – Salary + bonuses & commissions mean unlimited potential Work in a Brand-New, High-Tech Office – Our San Jose call center is next level Career Growth – We promote from within and invest in YOUR success A Fun & High-Energy Work Environment – Join a team that supports & celebrates success Incentive Bonuses & Competitions – Get rewarded for crushing your goals! Ready to Roll with Us? Let’s Talk! Apply online at: TrioHeatingandAir.com Call us at: ************** Don’t miss out on your chance to join the #1 fastest-growing HVAC company in the Bay Area. Let’s make history together! Requirements:

divdivdivdivdiv/divp id="is Pasted"strong POSITION TITLE: /strong Call Center Representative Ibr/strong DEPARTMENT: /strong Patient Access/ppstrong REPORTS TO: /strong Patient Access Supervisor/ppstrong SUPERVISION GIVEN:/strong None/ppstrong LOCATION: West Fairfield/strong, CA/ppstrong SCHEDULE: Mon to Friday, full time/strong/ppstrong id="is Pasted"Pay Range: /strong$23.30 to $28.47, depending on experience/pp /ppstrong About CommuniCare+OLE/strong/pp Established in 2023, CommuniCare+OLE is the result of a union of two health centers with a deep roots in their respective communities and reputations for providing high-quality primary care to all, regardless of insurance or ability to pay: OLE Health of Napa and Solano Counties and CommuniCare Health Centers of Yolo County. Building on a legacy established by both organizations in 1972, CommuniCare+OLE is a network of federally-qualified health centers with 17 sites across Napa, Solano, and Yolo Counties. It offers comprehensive care, including medical, dental, behavioral health and substance use treatment, nutrition, optometry, pharmacy, care coordination, referrals, and enrollment assistance to more than 70,000 individuals, and no one is turned away due to lack of insurance, immigration status, or ability to pay. Many services are offered outside of its sites, including mobile health, home visiting, and community and school-based programs./pp /ppstrong JOB/strongstrong SUMMARY:/strong The Call Center Representative is responsible for greeting patients in person or on the phone and driving a positive patient customer service experience. The Call Center Representative will maintain a safe and clean reception area by complying with procedures, rules, and regulations and will also be responsible for maintaining continuity among work teams by documenting and communicating actions, irregularities, and continuing needs./ppstrong KNOWLEDGE OF WORK/strong/ptable width="744"tbodytrtd style="width: 612px;"Ability to work at multiple sites as needed and perform all necessary tasks/td/trtrtd style="width: 612px;"Knowledge of programs, insurances and access, eligibility guidelines and applications (including Medi-cal, CDP, CHDP, CPSP, Presumptive Eligibility, Family Pact, Sliding Scale)/td/trtrtd style="width: 612px;"Ability to recognize problems, collect data, and establish facts/td/trtrtd style="width: 612px;"Able and sensitive to the needs and situations of multi-cultural populations from a variety of income levels/td/trtrtd style="width: 612px;"Knowledge of customer service best practices/td/trtrtd style="width: 612px;"Ability to work in a fast-paced environment and multitask/td/tr/tbody/tablepstrong DUTIES AND RESPONSIBILITIES/strong/ptable width="744"tbodytrtd style="width: 612px;"Creates and updates computerized patient records in the electronic health records system/td/trtrtd style="width: 612px;"Schedule appointments as needed, according to policies and guidelines/td/trtrtd style="width: 612px;"Capture patient demographic information, insurance information, structured data into Electronic Health Records with each patient encounter, scan all forms into Electronic Health Records as applicable and appropriately change check in status/td/trtrtd style="width: 612px;"Verify insurance eligibility through proper insurance variation systems and updating payor codes/td/trtrtd style="width: 612px;"Ensure required forms are completed and signed; provide assistance to patients in completion of applicable forms/td/trtrtd style="width: 612px;"Collect and post co pays, payments, existing balances, and provide necessary receipts/td/trtrtd style="width: 612px;"Reconcile monies with day sheet detail report and ensures safe keeping of all cash, checks and credit cards transactions received/td/trtrtd style="width: 612px;"Prompt follow up of telephone encounters/actions/td/trtrtd style="width: 612px;"Open incoming mail and process or direct as appropriate. Review and distribute incoming faxes, rerouting if necessary (at some locations)/td/trtrtd style="width: 612px;"Keep log of all patients given Presumptive Eligibility and submit to State on a weekly basis (Perinatal Services only)/td/trtrtd style="width: 612px;"Follow managed care procedures, as applicable to obtain authorization for services in order to ensure payment and reduce denials./td/trtrtd style="width: 612px;"Attends routine department meetings, in service trainings, and other meetings as required to maintain professional growth and comply with the organization policy/td/trtrtd style="width: 612px;"Verify accuracy of information, obtain necessary consents, and documentation on all patients upon registration and scheduling./td/trtrtd style="width: 612px;"Responsible for greeting patients professionally on the phone or in person and driving a positive and personal patient/customer service experience./td/trtrtd style="width: 612px;"Provide assistance during training of the new staff./td/trtrtd style="width: 612px;"Perform other duties as assigned/td/tr/tbody/tablepstrongu EDUCATION, EXPERIENCE, TRAINING/u/strong/polli High School Diploma or General Education Degree required./lili Bilingual (English/Spanish) required; written and verbal./lili Entry level position; one year of experience in a healthcare setting preferred./lili Strong analytical and problem-solving skills and attention to detail required./lili Must certify and remain current in CPR certification./lili Data entry skills, Microsoft Office, and Electronic Health Record system preferred./lili Valid Driver's license required./li/olp BENEFITS/pul type="disc"li Medical, Dental, Vision Coverage/lili PTO (Vacation amp; Sick)/lili Paid Holidays + 1 Float Holiday/lili4% Employer Match for 403(b) retirement plan/lili Tuition Reimbursement of up to $2,000 per Calendar Year for part-time and full-time employees (prorated per Full-Time Equivalent)/lili Life amp; Accidental Insurance Coverage/lili Employer contribution for Health Savings Account/lili Flexible Spending Account (FSA) and Limited FSA Options/li/uldivdiv class="fr-view"divdiv class="fr-view"divdivdivdiv/div/div/div/div/div/div/div/divpbr//pp CommuniCare+OLE requires pre-employment drug-testing (4-panel drug-test includes: amphetamines, cocaine, opiates, and PCP)./p/div/div/div /div

Full-time Description The Call Center Representative provides CrossLink Tax Tech Solutions support and is the primary contact for customers to provide technical support and services in problem resolution. Requirements PRIMARY RESPONSIBILITIES: • Provide support for CrossLink Tax Tech Solutions by receiving inbound customer telephone calls and providing needed assistance. • Self Motivated to achieve tasks such as outbound call checklists and database/information maintenance in an efficient and productive manner. • Provide excellent customer service, technical troubleshooting, and problem resolution with user-friendly explanations. • Resolve customer problems in a friendly and timely manner in order to ensure customer satisfaction. • Use professional judgment to resolve problems and escalate customer concerns to other personnel or management as required. • Serve as liaison between customers and other personnel/organizations for support and problem resolution. • Assist and communicate with Team and Call Center Managers to resolve reported problems. • Perform other duties as assigned. KNOWLEDGE AND SKILL REQUIREMENTS: 1. 0-5 years of experience in Individual Income Tax Preparation or applicable Tax experience 2. 0-5 years of software technical support experience 3. 0-5 years of experience with Windows Operating Systems, Internet Explorer/Browser, Routers, Network Functions and Configurations, and Software Applications 4. Excellent customer service skills and ability to solve problems in a timely and friendly manner 5. Ability to effectively present information to coworkers and management 6. Capability to work hours required by Call Volume during Tax Season 7. Strong verbal and written skills 8. Ability to work well in a team environment Salary Description $18.27 - $24.00

Job Brief: We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationships with clients and other call center team members based on trust and reliability. Utilizing software, databases, scripts, and tools appropriately. Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service. Making sales or recommendations for products or services that may better suit client needs. Taking part in training and other learning opportunities to expand knowledge of company and position. Adhering to all company policies and procedures. Skills Required: High school diploma or equivalent. More education or experience may be preferred. Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice. Understanding of company products, services, and policies. Proficiency with computers, especially with CRM software, and strong typing skills. Ability to ask prying questions and diffuse tense situations. Strong time management and decision making skills. Adaptability and accountability. Fluency in multiple languages may be desired.