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Customer Representative salary
Average customer representative salary
$37,351
How much does a customer representative make?
The average customer representative salary in the United States is $37,351. Customer representative salaries typically range between $25,000 and $55,000 yearly. The average hourly rate for customer representatives is $17.96 per hour.
Customer representative salary is impacted by location, education, and experience. Customer representatives earn the highest average salary in Hawaii.
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Where can a Customer Representative earn more?
Customer Representative Salaries By Experience Level
Average customer representative salary by state
The highest-paying states for customer representatives are Hawaii, North Dakota, and Washington. The lowest average customer representative salary states are Virginia, Louisiana, and South Carolina.
- State View
- County View
Highest paying states for customer representatives
| Rank | State | Avg. Salary | Hourly Rate |
|---|---|---|---|
| 1 | North Dakota | $55,994 | $26.92 |
| 2 | Idaho | $46,970 | $22.58 |
| 3 | Iowa | $43,979 | $21.14 |
| 4 | Alaska | $55,597 | $26.73 |
| 5 | Montana | $44,495 | $21.39 |
| 6 | Rhode Island | $47,444 | $22.81 |
| 7 | Washington | $55,826 | $26.84 |
| 8 | Minnesota | $47,302 | $22.74 |
| 9 | Wyoming | $43,105 | $20.72 |
| 10 | South Dakota | $43,012 | $20.68 |
| 11 | Delaware | $48,912 | $23.52 |
| 12 | Oregon | $49,527 | $23.81 |
| 13 | Arizona | $43,487 | $20.91 |
| 14 | Hawaii | $57,369 | $27.58 |
| 15 | New Hampshire | $44,628 | $21.46 |
| 16 | Alabama | $43,875 | $21.09 |
| 17 | Massachusetts | $46,530 | $22.37 |
| 18 | California | $49,629 | $23.86 |
| 19 | Illinois | $43,679 | $21.00 |
| 20 | New Jersey | $45,645 | $21.94 |
| 21 | Michigan | $41,885 | $20.14 |
| 22 | Ohio | $40,121 | $19.29 |
| 23 | Pennsylvania | $41,889 | $20.14 |
| 24 | Colorado | $44,436 | $21.36 |
| 25 | Nevada | $41,556 | $19.98 |
| 26 | District of Columbia | $48,842 | $23.48 |
| 27 | Wisconsin | $43,097 | $20.72 |
| 28 | Nebraska | $40,616 | $19.53 |
| 29 | Indiana | $40,276 | $19.36 |
| 30 | Missouri | $41,676 | $20.04 |
| 31 | Kansas | $40,312 | $19.38 |
| 32 | Connecticut | $43,904 | $21.11 |
| 33 | Kentucky | $39,003 | $18.75 |
| 34 | Utah | $41,867 | $20.13 |
| 35 | New York | $43,652 | $20.99 |
| 36 | Tennessee | $38,453 | $18.49 |
| 37 | Maryland | $44,241 | $21.27 |
| 38 | New Mexico | $39,481 | $18.98 |
| 39 | North Carolina | $40,173 | $19.31 |
| 40 | Oklahoma | $39,159 | $18.83 |
| 41 | Maine | $38,202 | $18.37 |
| 42 | Texas | $40,880 | $19.65 |
| 43 | Arkansas | $39,142 | $18.82 |
| 44 | Florida | $38,484 | $18.50 |
| 45 | Louisiana | $37,755 | $18.15 |
| 46 | Vermont | $39,962 | $19.21 |
| 47 | Mississippi | $35,884 | $17.25 |
| 48 | Georgia | $36,699 | $17.64 |
| 49 | South Carolina | $37,568 | $18.06 |
| 50 | West Virginia | $36,392 | $17.50 |
| 51 | Virginia | $37,852 | $18.20 |
Highest paying cities for customer representatives
The highest-paying cities for customer representatives are Urban Honolulu, HI, Seattle, WA, and Sacramento, CA.
| Rank | City | Avg. Salary | Hourly Rate |
|---|---|---|---|
| 1 | Urban Honolulu, HI | $57,427 | $27.61 |
| 2 | Seattle, WA | $56,099 | $26.97 |
| 3 | Sacramento, CA | $50,309 | $24.19 |
| 4 | Salem, OR | $49,622 | $23.86 |
| 5 | Washington, DC | $48,844 | $23.48 |
| 6 | Providence, RI | $47,446 | $22.81 |
| 7 | Saint Paul, MN | $47,318 | $22.75 |
| 8 | Boston, MA | $46,470 | $22.34 |
| 9 | Helena, MT | $44,654 | $21.47 |
| 10 | Concord, NH | $44,546 | $21.42 |
| 11 | Denver, CO | $44,462 | $21.38 |
| 12 | Columbia, MD | $44,256 | $21.28 |
| 13 | Hartford, CT | $43,957 | $21.13 |
| 14 | Des Moines, IA | $43,918 | $21.11 |
| 15 | Chicago, IL | $43,826 | $21.07 |
| 16 | Albany, NY | $43,754 | $21.04 |
| 17 | Phoenix, AZ | $43,541 | $20.93 |
| 18 | Madison, WI | $42,955 | $20.65 |
| 19 | Reno, NV | $42,382 | $20.38 |
| 20 | Cheyenne, WY | $42,344 | $20.36 |
Customer Representative salary details
A customer representative's salary ranges from $25,000 a year at the 10th percentile to $55,000 at the 90th percentile.
What is a customer representative's salary?
| Percentile | Annual Salary | Monthly Salary | Hourly Rate |
|---|---|---|---|
| 90th Percentile | $55,000 | $4,583 | $26 |
| 75th Percentile | $45,000 | $3,750 | $22 |
| Average | $37,351 | $3,113 | $18 |
| 25th Percentile | $30,000 | $2,500 | $14 |
| 10th Percentile | $25,000 | $2,083 | $12 |
Highest paying customer representative jobs
The highest paying types of customer representatives are customer service expert, client representative, and customer sales representative.
| Job Title | Annual Salary | Monthly Salary | Hourly Rate | Job Openings |
|---|---|---|---|---|
| Customer Service Trainer | $32,452 | $2,704 | $15.60 | 235,862 |
| Customer Service Expert | $99,957 | $8,330 | $48.06 | 221,140 |
| Customer Care Professional | $34,566 | $2,881 | $16.62 | 279,249 |
| Customer Agent | $31,834 | $2,653 | $15.30 | 211,832 |
| Customer Service Agent | $29,598 | $2,466 | $14.23 | 219,115 |
| International Customer Service Representative | $31,752 | $2,646 | $15.27 | 185,293 |
Top companies hiring customer representatives now:
Which companies pay customer representatives the most?
Customer representative salaries at IBM and Google are the highest-paying according to our most recent salary estimates. In addition, the average customer representative salary at companies like RAND and Pearson are highly competitive.
| Rank | Company | Average Salary | Hourly Rate |
|---|---|---|---|
| 1 | IBM | $74,607 | $35.87 |
| 2 | $61,088 | $29.37 | |
| 3 | RAND | $56,087 | $26.96 |
| 4 | Pearson | $53,682 | $25.81 |
| 5 | Merck | $52,804 | $25.39 |
| 6 | Verint | $51,560 | $24.79 |
| 7 | Higher Education Services | $49,288 | $23.70 |
| 8 | Community First Credit Union | $45,758 | $22.00 |
| 9 | NOV | $44,735 | $21.51 |
| 10 | First National Bank of Hutchinson | $44,533 | $21.41 |
| 11 | Vista Outdoor | $44,518 | $21.40 |
| 12 | Robinhood | $44,117 | $21.21 |
| 13 | Xactly | $42,909 | $20.63 |
| 14 | Protect My Car | $42,821 | $20.59 |
| 15 | Applied Industrial Technologies | $42,813 | $20.58 |
| 16 | Uline | $42,601 | $20.48 |
| 17 | STG International | $42,495 | $20.43 |
| 18 | Ball | $42,332 | $20.35 |
| 19 | Boundless | $42,071 | $20.23 |
| 20 | UPS | $41,606 | $20.00 |
Wage gap by gender, race and education
Customer Representative salary by industry
The average customer representative salary varies across industries:
- The average customer representative salary in the transportation industry is $35,783, the highest of any industry.
- The average customer representative salary in the finance industry is $35,251.
- Customer representatives in the professional industry earn an average salary of $29,455, the lowest of any industry.
Highest paying industries for customer representatives
| Rank | Industry | Average Salary | Hourly Rate |
|---|---|---|---|
| 1 | Transportation | $35,783 | $17.20 |
| 2 | Insurance | $35,251 | $16.95 |
| 3 | Telecommunication | $35,055 | $16.85 |
| 4 | Finance | $34,631 | $16.65 |
| 5 | Manufacturing | $33,954 | $16.32 |
| 6 | Technology | $33,496 | $16.10 |
| 7 | Retail | $32,376 | $15.57 |
| 8 | Hospitality | $31,809 | $15.29 |
| 9 | Professional | $29,455 | $14.16 |
High Paying Customer Representative Jobs
Customer Representative salary trends
The average customer representative salary has risen by $5,442 over the last ten years. In 2014, the average customer representative earned $31,909 annually, but today, they earn $37,351 a year. That works out to a 11% change in pay for customer representatives over the last decade.
Compare customer representative salaries for cities or states with the national average over time.
Average customer representative salary over time
Compare customer representative salaries for individual cities or states with the national average.
Customer Representative salary by year
| Year | Avg. Salary | Hourly Rate | % Change |
|---|---|---|---|
| 2025 | $37,400 | $17.96 | +3.1% |
| 2024 | $36,200 | $17.40 | +2.8% |
| 2023 | $35,200 | $16.91 | +2.5% |
| 2022 | $34,300 | $16.48 | +1.8% |
| 2021 | $33,700 | $16.19 | +1.8% |
Recently added customer representative salaries
| Company | Job | Location | Date Added | Salary |
|---|---|---|---|---|
| Avangrid Inc. | Customer Representative | Kirkwood, MO | 12/16/2024 | $55,222 |
| Delta Mechanical | Customer Experience Representative | Phoenix, AZ | 12/16/2024 | $31,305 |
| Nationwide | Customer Representative | Marlborough, MA | 12/16/2024 | $29,764 |
| SKF Group | Customer Engagement Representative | Blue Bell, PA | 12/16/2024 | $45,000 |
| Roadsurfer GmbH | Customer Success Representative-Hybrid Remote | Las Vegas, NV | 12/16/2024 | $34,436 |
| Merck | Virology Customer Representative-Washington D.C. Mirror | Washington, DC | 12/15/2024 | $101,100 |
| UPS | Customs Brokerage REP III **Onsite** M-F 9AM To PM | Chicago, IL | 12/15/2024 | $40,697 |
| Government Employees Insurance Company | Customer Experience Representative | Dunkirk, NY | 12/15/2024 | $39,361 |
| Government Employees Insurance Company | Customer Experience Representative | Spring, TX | 12/15/2024 | $41,308 |
| Government Employees Insurance Company | Customer Experience Representative | Warner Robins, GA | 12/15/2024 | $35,263 |
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