Fingerprinting & Mail Services Specialist
Service Advisor Job 3 miles from Seaside
Certifix Live Scan and PostScan Mail are leading providers of digital fingerprinting and virtual mailbox services across the U.S. At our Monterey office, we're offering a unique hybrid role that supports both our biometric fingerprinting operations and our secure mail processing services.
We are looking for a dependable and detail-oriented Fingerprinting & Mail Services Specialist to join our team. This individual will play a critical role in supporting customers who need background checks and mail handling services in a professional, secure environment.
Office address: 140 West Franklin St., Monterey, CA 93940
Employment is contingent on obtaining CA DOJ Finger Rolling Certification
Fingerprinting Duties (Live Scan & Ink Card):
Perform electronic fingerprint scans using our Live Scan system.
Collect and verify identification documents from applicants.
Provide ink fingerprinting services (FD-258 cards) as needed.
Ensure fingerprinting submissions are accurate and complete.
Maintain confidentiality and comply with DOJ/FBI privacy and security guidelines.
Mail Services & Processing:
Receive and sort incoming mail and packages.
Scan mail items into our virtual mailbox platform.
Process customer requests: open & scan, forward, shred, recycle, etc.
Assist with outbound shipping via USPS, FedEx, or UPS.
Monitor inventory of envelopes, labels, and shipping supplies.
Customer Service:
Greet and assist walk-in customers.
Answer questions about fingerprinting and mailbox services.
Schedule appointments and handle payment transactions.
Maintain a professional and welcoming office environment.
Qualifications
High school diploma or equivalent.
Excellent communication and organizational skills.
Basic computer proficiency and comfort using online tools.
Strong attention to detail, especially with handling sensitive data.
Ability to work independently and manage multiple responsibilities.
Prior experience in customer service, shipping/mailroom, or biometric collection is a plus.
What We Offer
Competitive hourly pay.
On-the-job training and DOJ certification support.
Opportunities for growth within the company.
A professional yet friendly work environment.
Flexible scheduling for part-time candidates.
Bilingual (English/Spanish) is a plus, but not required.
Must be eligible to pass a background check and DOJ certification process.
Benefits
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Shift: Monday-Friday; 9:00am-5:30pm
Work Location: In person REQUIRED
Customer Service Representative
Service Advisor Job 47 miles from Seaside
About Us:
AZAZIE stands as the leading direct-to-consumer (DTC) e-retailer, providing an array of bridal gowns, bridesmaid dresses, evening wear, and accessories. Designed in Los Angeles, AZAZIE disrupts the traditional wedding industry by presenting made-to-order gowns at an affordable price point. The brand is dedicated to promoting body-positive fashion, ensuring that all dresses, available in sizes 0-30, are meticulously cut and sewn to order. Explore our website, where you'll find hundreds of bridal and bridesmaid gowns and dresses, spanning over 80+ enticing color options.
Job Summary:
Azazie is looking for a self motivated and driven Customer Service Representative to join our growing team! In this role you will be responsible for providing a positive and efficient customer experience by educating customers on product knowledge, policies and services. We are seeking out top talent candidates that are highly engaged with our customers by productively providing the solutions in response to questions, concerns, and complaints through our chat, phone and email channels.
*
Please note:
We are only recruiting local candidates at this time to accommodate a hybrid-based schedule.
The employee will come into San Jose location 3 times a week
Schedule:
Tuesday - Saturday 6:00AM - 3:00PM & 7:00AM - 4:00PM
Responsibilities:
As a Customer Service Representative, you'll be an important part of our growing team! You will be set up for success in meeting the following requirements for this role:
Proficient in supporting our customers via phone, chat and email identifying their needs, complaints, or other issues and providing solutions and support as needed.
Proactively monitor and de-escalate situations involving unhappy customers by clarifying the information, communicating best next steps and providing solutions within 24-48 hours.
Responding efficiently and accurately to customers through showing Azazie cares, listening to their concerns and ensuring they have a memorable experience shopping with us.
Navigate knowledge based platforms within: AI Intercom, Company Website, Content Management System, ERP and Happy Returns.
Strong attention to detail with ensuring accuracy in information provided and in recording customer details in order to maintain customer satisfaction and resolve issues effectively.
Competency and initiative to meet and exceed the department metrics and individual performance goals.
Implementation of utilizing software, databases, and tools appropriately to provide exceptional customer service within our DTC industry.
Skills/Talents you have:
Analytical, problem solver and critical thinker.
Ability to manage multiple channels of communication, tickets and customer conversations leading with Azazie cares and empathy.
Team player that is willing to take initiative to support customers, other agents and supervisors.
Adaptability to thrive in a fast-paced ever changing work environment.
Aptitude in maintaining comprehensive knowledge of the AZ CS policies, procedures and SOPs for our customers.
Positive attitude with a desire to learn and share ideas in a collaborative work environment.
Clear and concise communicator within customer interactions and across different departments.
Ability to build positive and long term customer relationships that reflect in positive customer satisfaction survey results.
Excellent time management skills.
Customer-focused with strong interpersonal and tech savvy skills.
Qualifications:
Customer Service Experience: 1 year (Preferred)
Fluency in English. Additional languages is a plus, but not required (please note if you have skills in Spanish, Mandarin, or French in your application)
Experience with AI Intercom, Slack or other CRM software is a plus.
Experience navigating websites/browsers and using chat software (ex./ Slack); quickly navigating. between chat and other company tools such as our CRM and phone software.
Excellent written and oral communication skills.
Proficient in Microsoft Office (Word, Excel, Outlook, and PowerPoint) as well as Google Docs.
Customer-focused and can demonstrate mastery of customer service skills.
Ability to maneuver between multiple tasks.
Benefits:
100% Medical, Dental, Vision, Life insurance offered after a 60-day probationary period
Paid vacation days and sick leave
Paid Holidays + Floating Holidays
401k
Free snacks and drinks in office
Employee discount
Gym access in office building
Company engagement events
Monthly departmental CS appreciation lunches
Physical Requirements: While performing the functions of this job, the employee is regularly required to sit; frequently required to talk or hear; and occasionally required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close, distance and color vision.
Azazie, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Azazie, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Customer Complaint Specialist
Service Advisor Job 27 miles from Seaside
Ensure prompt complaint investigations that are thorough, accurate, detailed, and timely.
Work with other departments such as R&D, production, maintenance, regulatory, and engineering to investigate root cause for critical complaints and identify corrective actions to prevent reoccurrence.
Collect information, by reviewing batch records, retain samples, deviations, nonconformances, etc. to ensure proper documentation and closure of each complaint.
Communicate with consumers and customers to obtain information pertaining to active investigations.
Monitor incoming customer complaint samples and conduct sample review and evaluation, which may include processing potentially contaminated complaint samples according to procedure.
Ensure accurate and timely data entry of complaint files.
Follow-up as needed to ensure complete and accurate complaint files. This could include follow-ups with other departments about implemented corrective actions or assistance needed from other departments to identify the root cause.
Write customer response letters upon completion of complaint investigations that include relevant information, including customer requested information.
Drive continuous improvement of the complaint process.
Communicate in professional and courteous manner.
Elevate issues to management as appropriate, including complaints that are trending upward or are out of trend, are the result of serious adverse events, or are of unacceptable risk level.
Client Service Specialist-Commercial Landscape
Service Advisor Job 47 miles from Seaside
The Client Service Specialist is responsible for supporting client relationships and facilitating internal team collaboration efforts.
Structure
Full-time, non-exempt position
Reporting Location: 920 Lincoln Ave, San Jose, CA 95125
Reporting Schedule: 6:30am - 3:00pm
Salary Range: $33.65/hr to $43.50/hr
Functional Roles and Responsibilities
End-to-End Client Meeting Management
Meeting scheduling and confirmation, calendar coordination with internal and external entities
Meeting agenda & packet preparation - agenda, supporting documents
Take comprehensive notes and photos during meeting
Post-meeting follow-up - packet update and distribution
Delegate and communicate follow-up action items internally and with external vendors
Close the loop on all pending items
Client Deliverable Development
Landscape maintenance proposals
Presentation decks
Simple QuickBooks proposals
Property service/operations maps
Newsletters
Work Order & Job Management
Manage work order email address, tracking sheet and all work order communication with clients and internal team
Ensure all work orders are complete, communicate with customer
Plant and material ordering for small enhancements and installations
Accounts receivable management
Marketing & Client Relations
Industry membership management
Coordination and registration of industry events
Support of development and execution of educational programming
Development and execution of client relations events
Social media support
Giveaway inventory management in San Jose office
Office Administration
Ordering, management and organization of supplies for San Jose office
Lead facilities management for San Jose office - vendor management, etc.
Success Behaviors
Has a positive attitude
Takes initiative to improve performance
Provides creative solutions
Has proactive approach to their job, stays organized
Team player
Physical Requirements
The physical demands described here must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is required to:
Regularly sit, type, and use the computer and mouse for prolonged periods
Occasionally lift and/or move up to fifty (50) pounds
Regularly operate a vehicle to travel to and from work locations
Maintain a valid driver's license
Metrics for Success
Proper scheduling and completion of the scope of work while satisfying the customer expectations
Client Retention
Enhancement sales generation
Provides exemplary customer service through superior communication
Fosters teamwork with all operations and administrative staff members
Educational Services Specialist - Confidential
Service Advisor Job 47 miles from Seaside
* Letter of Introduction * Letter(s) of Reference * Resume Requirements / Qualifications About the Employer Our Vision Evergreen Elementary School District, in partnership with the community, will be a place where teachers, staff and students are partners in developing each student's unique potential. Our Mission Evergreen Elementary School District, in partnership with the community, provides all responsibility and a commitment to academic and civic excellence.
Job Summary
Job Summary
Under the Direction of the Assistant Superintendent of Educational Services. Assists in the coordination, management, and evaluation of the District's Educational Services program.
View
For more information about this position, go to the pdf file here *************************************************************************** Description***********7236514.pdf
Adv-Serv [ Service Advisor ]
Service Advisor Job 3 miles from Seaside
Job Details Mercedes-Benz of Monterey (0ZY41) - Monterey, CA Full Time $22.00 - $25.00 HourlyInternal Service Writer
Mercedes-Benz of Monterey is under new management and expanding! We are currently seeking a talented and experienced Internal Service Consultant to be part of our All Star team! This is a rare opportunity to join our progressive, client focused organization as we prepare for our expansion.
At Mercedes-Benz of Monterey , our culture is driven by the belief that exceptional client service is paramount to our success. We literally believe we earn our business one client at a time by building relationships that are sincere, long lasting and can endure the test of time.
Key Responsibilities:
Coordinate and manage internal repair orders for dealership-owned vehicles.
Communicate effectively with technicians and other departments to ensure timely completion of repairs.
Maintain detailed and accurate records of work performed, parts used, and time allocated.
Ensure all warranty and internal work is complaint with OEM guidelines and documentation standards.
Track vehicle movement through service processes and follow up on delays or parts availability.
Qualifications
We are interested in meeting you if you possess the following characteristics and qualifications:
Exceptional attention to detail.
Strong organizational skills with the ability to manage multiple task simultaneously.
Self-motivated with the ability to work independently and prioritize workload.
Analytical mindset with the ability to interpret data and address challenges accordingly.
Excellent communication and interpersonal skills.
Experience with dealership management systems (CDK) preferred.
Previous experience in a dealership service setting a plus.
Customer Service Advisor
Service Advisor Job 11 miles from Seaside
div div div pResponsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a “can do” selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful./p
pstrong Essential Functions: /strong/p
ul
li Promote the Pick-n-Pull Safety Culture./li
li Be a team player. Work as a member of the team to help the team achieve its goals./li
li Maintain a high level of integrity./li
li Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions./li
li Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times./li
li Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc./li
li Follow all company policies and procedures./li
li Identify when customer interaction requires assistance from management./li
li Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business./li
li Additional duties as assigned./li
/ul
/div
/div
/div
div
div /div
div
pstrong Qualifications:/strong/p
ul
li Must work safely at all times./li
li Must have good people skills with an outgoing friendly positive attitude./li
li Able to work retail hours including overtime, weekends and holidays./li
li Must have reliable means of transportation./li
li Must be able to read, write, and speak in the English language./li
li Bilingual in Spanish a plus, but not required./li
li Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts./li
li Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers./li
li Previous experience in a retail environment preferred but not required./li
/ul
pstrong Physical Activities Required to Perform Essential Functions:/strong/p
pStanding, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions./p
ul
li Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties./li
li Vision must be sufficient to perform job functions safely as described above./li
li Able to work on feet (stand and walk) for assigned work shift./li
/ul
pstrong Job Conditions:/strong/p
ul
li Exposure on a regular basis to outdoor weather conditions./li
li Exposure to occasional noisy conditions and machinery operation./li
/ul
p /p
pstrong PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required./strong/p
pstrong /strong All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older./p
pRadius Recycling participates in e-verify for all U.S. new hires./p
pAn offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check./p
pAll new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees./p
pAs an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law./p
/div
/div
Service Advisor wanted for Gilroy Buick GMC, CDJR, and Chevrolet Cadillac
Service Advisor Job 31 miles from Seaside
Gilroy Chevrolet Cadillac, Gilroy Chevrolet Cadillac, and Gilroy CDJR is looking for dynamic, energetic, career-minded professionals who are masters of customer service excellence and love working with people in a fast-paced and challenging environment.
We are offering an opportunity for a rewarding career with real opportunities for advancement! If you are just looking for another job please do not respond.
REQUIREMENTS:
Proven record of achieving exceptional Customer Satisfaction
Previous customer service experience
Highly skilled in multi-tasking and personal organization
Above average energy level
A desire for a long term career with a growing organization
Personal and professional integrity
RESPONSIBILITIES:
Greet customers promptly in a friendly manner
Obtain customer and vehicle information
Provide excellent customer service to all customers
Clearly document all vehicle symptoms as described by the customer
Review all current and future vehicle service needs & recommendations with every customer
Establish follow-up time
Monitor the progress of each vehicle throughout the day, and updating customers frequently
Ensure all services and repairs have been properly authorized and documented within the Bureau of Automotive Repairs regulations and requirements.
Explain all completed work and charges to customers
We offer:
Highly competitive compensation
Paid training and development
Medical, Vision and Dental Benefits
401(k) with company match
Employee appreciation lunches
Employee bonus for referrals
Employee discounts
Excellent culture
Opportunities for growth and advancement
If you possess all of these characteristics, and you are ready for a career that leads to personal success and financial security, please submit your resume for immediate consideration.
Service Consultant
Service Advisor Job 47 miles from Seaside
Now Hiring: Service Advisor at Capitol Nissan of San Jose!
Capitol Nissan of San Jose is looking for a customer-focused, results-driven Service Advisor to join our fast-paced, high-performing team. If you thrive in a professional environment, value great customer relationships, and have a passion for the automotive industry — we want to hear from you!
Location: San Jose, CA
Position: Service Advisor (Full-Time)
Compensation: Competitive pay + performance bonuses
What You’ll Do:
Greet customers and assess service needs with professionalism and accuracy
Clearly communicate recommended maintenance and repairs
Work closely with technicians to ensure timely and efficient repairs
Maintain high CSI scores and build long-term customer trust
Manage repair orders, warranties, and follow-ups
What We’re Looking For:
Previous Service Advisor experience preferred (but we’re willing to train the right candidate)
Excellent communication and organizational skills
Strong work ethic and attention to detail
Team player with a positive, customer-first attitude
CDK/ADP experience a plus
We Offer:
Competitive pay & bonus opportunities
Health, Dental & Vision insurance
401(k)
Paid time off and holidays
Factory training and certification programs
Career advancement in a growing automotive group
Be part of a service team that values excellence, integrity, and a strong customer experience.
Apply today and accelerate your career with Capitol Nissan of San Jose!
Service Advisor
Service Advisor Job 38 miles from Seaside
Cardinale Automotive Group is a world-class organization of happy employees. Relationships are the foundation of our success. With every vehicle sold, every automobile serviced, every customer interaction and every new hire brought onboard - we strive to create outstanding and long-lasting relationships. This means listening, caring and understanding. After forty years of success, we're proud to call ourselves one of the nation's top performing dealer groups.
What We Offer:
* Health, Dental, and Vision offered after 90 days
* Each year we look to provide the very best insurance we can offer.
* 401k provided by Empower
* Ancillary insurance provided by Allstate
* FSA offered.
* Life Insurance provided for and paid by Cardinale Automotive Group.
Responsibilities
* Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
* Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
* Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
* Ensure the daily inventory of technicians' time is consistently sold to service customers.
* Distribute work between technicians efficiently.
* Answer technical questions about vehicle problems, warranties, services, and repairs.
* Maintain Customer Success Index at or above company standards.
* Assist in diagnosing vehicle problems; order parts and tools as necessary.
* Oversee administration of warranty claims as well as training and supervising of service department.
* Reinforces company policies and adheres to company standards.
* Encourages compliance with applicable laws and regulations.
* Maintain good working relationship with factory(s) and foster positive employee relations.
Qualifications
* Automotive service experience preferred
* Organized and friendly personality
* Demonstrated ability to manage others
* Time management skills
* Fantastic communication skills with your customers
* Professional, well-groomed personal appearance
* Consistent record of service and sales success
* Strong record of positive customer satisfaction results
* Team oriented and self-motivated
* Able to work with little supervision
* Clean driving record and valid driver's license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Service -- Advisor
Service Advisor Job 31 miles from Seaside
Pay Scale
The Advisor Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $16.50 and $18.00. The position may also pay commission compensation which is based on the value or amount of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance.
Experienced Service Advisor
Service Advisor Job 47 miles from Seaside
Stevens Creek Mazda, a proud member of the DGDG family, is looking for talented sales professionals to join their team. If you are looking for an exciting career with one of the top workplaces in the Bay Area - apply today! DGDG’s vision for success is driven by our unique culture and cutting-edge technology. To make our vision real, we look for sales professionals who think differently and strive to provide 100% guest satisfaction. We provide top-notch training to ensure your success.
As a Service Advisor, you will create a world-class automotive retail experience by thoughtfully assessing the wants and needs of your guests in the service department.
What you'll be working on:
Greet guests, determine their needs, and coordinate vehicle repairs using X-Time and CDK
Meet guests’ needs throughout the entire service process
Write Repair Orders, coordinate check-in and delivery processes, build and communicate repair estimates, follow-up on the progress of repairs, and update guests regarding their service repairs
Contact guests regarding any changes in the estimate or promise time, explain cost and time requirements in detail, and obtain proper authorization before any additional repairs are performed
Advise guests on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers’ specifications, using maintenance menus
What you need to bring to the table:
Commitment to excellent guest experience – on the phone/email, in the store, and after purchase
1-year of previous Service Advisor experience in a dealership
Valid state driver’s license and good driving record (no major violations)
X-Time and CDK experience is a plus
Availability to work evenings and weekends
Salary: $36,000-$150,000/annually
*Pay is based on applicable experience and skills. This job is eligible for commissions based on individual sales metrics.
Industry Leading Benefits:
Values-driven culture and team built on integrity, caring, performance and efficiency
Continuous career development and advancement opportunities
Comprehensive benefits package (Medical, Dental, Vision)
401k with company match
Employee Assistance Program with free telemedicine and mental health resources
Exclusive Employee Vehicle Purchase Program with a 3-Year Service Maintenance Package
More about DGDG:
The Del Grande Dealer Group (DGDG) is the largest family-owned automotive group in the Bay Area. Our team is over 1,000 strong and growing. We’ve been named a Bay Area News Group Top Workplace for 15 consecutive years (not to mention being named a Top Workplace USA in 2020). Our enthusiastic and courteous team, award-winning culture, combined with our cutting-edge technology, provide guests with a one-of-a-kind, “best-in-class" dealership experience.
DGDG's 4 core values of Integrity, Caring, Performance, and Efficiency have stood at the cornerstone of our success. Our shared passion for training, teaching, recognition, reward, and promotion produce results that set us apart.
“Be happy” is much more than a slogan. It’s a way of doing business. We pride ourselves on making our guests and our team members exceedingly happy. And we’d be happy if you joined us!
DGDG takes your privacy seriously. You can learn more here: DGDG Privacy Policy*.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Conference and Administrative Services Specialist
Service Advisor Job 47 miles from Seaside
The Conference and Administrative Services Specialist performs duties under general supervision and assists with the coordination and administration of the Conference Housing Program, a comprehensive program providing summer and academic year student, conference group and guest housing services for approximately 5,000 to 7,500 individuals annually. The Conference and Administrative Services Specialist oversees multiple Housing Student Mailroom locations (Joe West Hall and Spartan Village on the Paseo), which includes student supervision and customer and guest support for residents and parents. The Conference and Administrative Services Specialist also oversees the UHS Space Reservation process. This position includes on call responsibilities and some weekday after hours and weekend work with significant weekday after hours and weekend work during the summer months (June, July, August), peak Conference season. This position serves as a Lead for the Conference and Administrative Services Coordinator.
Key Responsibilities
* Assists with the coordination and day-to-day operations of the academic year and summer Conference Housing Program to include guest housing and conference groups.
* Assists with negotiating contracts and schedules, use of guest rooms, meeting spaces and other housing facilities for 40 to 60 summer programs and academic year groups. Collaborates with representatives of each conference group to identify event and guest needs, develop plans, and determine services required.
* Assists with preparing marketing sales proposals to meet group needs, and with aggressively pursuing these prospective clients in order to secure their business; including coordinating site visits and cold calling.
* Develops appropriate logistics, resources and budgets needed to deliver contracted services.
* Remains accessible and able to respond appropriately, in person or otherwise, to urgent or emergency situations that arise on weekdays, weekends, holidays and after business hours.
* Helps prepare, develop, update and maintains conference brochures and materials in collaboration with the Conference Coordinator.
* Coordinates all aspects of the current department residential mail system for up to 5,000 residents at multiple locations.
* Manages parcel tracking database system for mailroom.
* Develops, maintains, and proposes changes to Mailroom protocols and procedures.
* Provides lead supervision for the Conference and Administrative Services Coordinator including hiring, onboarding and supervision of day-to-day task.
* Supervises student assistant who coordinates overnight guest housing.
* Liaison with campus departments and external groups to coordinate the use of Conference rooms and Multi-purpose rooms in the Residence Halls during the Academic year and summer months.
* Provides support for and assists with administrative processes including assignments and front desk operations as needed
Knowledge, Skills & Abilities
* Ability to understand, interpret, and apply policies and regulations in specific situations to analyze and solve organizational and operational problems related to a comprehensive program
* Thorough knowledge of methods, procedures and practices, for providing high quality customer service and ensuring customer satisfaction.
* Ability to take initiative and independently plan, organize, coordinate, and perform work in various situation where numerous and diverse demands are involved.
* Ability to create, organize and carry out detailed plans.
* Ability to support and monitor program budget allocations, and prepare appropriate reports.
* Ability to collect and evaluate data, draw valid conclusions, and project consequences of various alternative courses of action.
* Ability to provide lead work direction.
* Knowledge of software applications such as word processing, spreadsheets, database management and the Internet.
* Excellent oral and written communication as well as presentation skills.
* Ability to compose and appropriately format correspondence and business reports using appropriate English grammar, punctuation and spelling.
* Ability to clearly answer questions and explain procedures and policies to students and the public in an efficient and courteous manner; apply judgment, discretion and initiative in performing a variety of tasks.
* Excellent interpersonal skills and be able to handle a high degree of customer contact surrounding potentially emotional/controversial issues and deal with conflict while maintaining a sense of perspective and professionalism.
* Ability to respond to an emergency situation.
* Ability to maintain confidentiality and appropriately handle sensitive communications for students, staff, and external agencies.
* Excellent oral and written communication skills.
* Excellent customer service and public relation skills.
* Ability to communicate with constituents in a professional and respectful manner.
Required Qualifications
* A bachelor's degree and/or equivalent training.
* Two years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.
Preferred Qualifications
* A Bachelor's Degree in Education, Hospitality Management, Business Administration, or a related field
* Experience with conference or event planning, and/or hospitality management.
* Experience supervising professional staff.
* Experience coordinating an administrative process.
* Experience coordinating mail services or a related operation.
* Experience in an educational and/or residential setting.
* Customer Service experience.
Compensation
Classification: Administrative Analyst/Specialist - Exempt I
Anticipated Hiring Range: $4,888/month - $5,261/month
CSU Salary Range: $4,598/month - $8,318/month
San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.
Application Procedure
Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:
* Resume
* Letter of Interest
All applicants must apply within the specified application period: April 10, 2025 through April 27, 2025. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.
Contact Information
University Personnel
*************
************
CSU Vaccination Policy
The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at ****************************************************** and questions may be sent to *************.
Additional Information
Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.
The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.
SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)
All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.
Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at **************************************************************** The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at ************ or by email at ************************.
Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at ******************************************************************* The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at ************ or by email at **********************.
Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director.
Equal Employment Statement
San José State University (SJSU) is an equal opportunity employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).
Advertised: Apr 10 2025 Pacific Daylight Time
Applications close:
Automotive Service Advisor (Experience required)
Service Advisor Job 47 miles from Seaside
Job Description
The service advisor is responsible for scheduling service work in the service department and for selling additional services to customers.
Come work for the best! If you are interested in a career in the automotive business we welcome you to apply today to join our family at United Auto Group. We welcome you to apply for a position where you can contribute to our goal of providing an extraordinary automotive experience to all of our clients. We set each member up for success by providing comprehensive, highly-specialized training for each position within our organization, complete with on-the-job training and ongoing personal development.
Benefits:
Competitive Salary
Medical, Dental, Vision
401K
Essential Duties & Responsibilities:
Maintain Customer Satisfaction Index (CSI) rating as set by service manager.
Maintain the prescribed standard for “hours per customer repair order written”
Greet customers in a timely, friendly and professional manner. Let customers who are waiting know that they will be helped soon.
Communicate with customer to determine the nature of their mechanical problem(s).
Obtain accurate customer and vehicle data.
Test-drive vehicle as necessary.
Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with the manufacturers’ specifications.
Lift the hood of every vehicle and look underneath for potential additional repair needs.
If additional work is needed, clearly explain the exact repair instructions, making a special note of the main reason(s) the customer brought the vehicle in. Repair orders must be legible.
Notify dispatcher of incoming work.
Provide estimates for labor and parts. If the cost of service cannot be established during reception, leave open and contact the customer later for approval.
Establish each customer’s method of payment. Obtain approval of credit, if necessary.
Obtain customer’s signature on repair order; provide customer with a copy.
Follow up progress of each repair order during the day. Contact customer by telephone regarding any changes in the estimate of time promised. Record changes on repair order in the approved manner.
Handle telephone inquiries regarding work in process and appointments.
Compare final invoice with original repair order.
Analyze quality control report to ensure that work is completed as requested to reduce comebacks.
Deliver vehicle to customer and answer any questions.
Maintain follow up program on additional items found in need of repair.
Attend meetings as scheduled.
Establish and maintain good working relationships with customers to encourage repeat and referral business.
Ensure that work areas and customer waiting areas are kept clean.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education & Experience:
Associate's degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
THE ABOVE DECLARATIONS ARE NOT INTENDED TO BE AN “ALL-INCLUSIVE” LIST OF THE DUTIES AND RESPONSIBILITIES OF THE JOB DESCRIBED OR OF THE SKILLS AND ABILITIES REQUIRED TO PERFORM THE JOB. RATHER, THEY ARE INTENDED ONLY TO DESCRIBE THE GENERAL REQUIREMENTS OF THE JOB.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Cisco identify service consultant
Service Advisor Job 47 miles from Seaside
Zentek Infosoft Inc.- resource professional with Zentek, Inc. Zentek is a national recruiting company which partners with many of the leading employers in the Life Sciences, IT, and Financial Services sectors, feel free to check us out at **********************
Hi Partners,
My name is Praniti, resource professional with Zentek, Inc. Zentek is a national recruiting company which partners with many of the leading employers in the Life Sciences, IT, and Financial Services sectors, feel free to check us out at **********************
It was nice talking to you. Hope we can move forward on this position.
Kindly let me know your interest about this position.
Below are some key highlights of the position, if this is of interest please let me know. I would be happy to arrange a time to discuss the details and /or to further determine which types of opportunities you may be interested in exploring.
Job Title
: Cisco identify service consultant
Location
: San Jose, CA
Duration
- 6 Months
Job Description:
Skill sets are:
1: strong expertise and experience in End point security design, build and deployment
2: must to have lead expertise in CISCO identity service engine (ISE) infrastructure and authentication of users accessing corporate network
3: experience in network intrusion protection system ( NIPS)
4: ability to identify security gaps, provide mitigation plan and recommend roadmap for deployment of mitigating solution
5: leadership skills to run the proposals and create global deployment plans
** For Quick response you can call me back on **************
Sincerely,
Praniti Pandya
Recruitment Consultant - Staffing
Zentek Infosoft Inc || 1112 Cedar Valley Drive, Irving, TX 75063
Desk:- ************
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Advisor
Service Advisor Job 11 miles from Seaside
Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a "can do" selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.
Essential Functions:
* Promote the Pick-n-Pull Safety Culture.
* Be a team player. Work as a member of the team to help the team achieve its goals.
* Maintain a high level of integrity.
* Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions.
* Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times.
* Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc.
* Follow all company policies and procedures.
* Identify when customer interaction requires assistance from management.
* Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business.
* Additional duties as assigned.
Qualifications:
* Must work safely at all times.
* Must have good people skills with an outgoing friendly positive attitude.
* Able to work retail hours including overtime, weekends and holidays.
* Must have reliable means of transportation.
* Must be able to read, write, and speak in the English language.
* Bilingual in Spanish a plus, but not required.
* Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.
* Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers.
* Previous experience in a retail environment preferred but not required.
Physical Activities Required to Perform Essential Functions:
Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
* Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties.
* Vision must be sufficient to perform job functions safely as described above.
* Able to work on feet (stand and walk) for assigned work shift.
Job Conditions:
* Exposure on a regular basis to outdoor weather conditions.
* Exposure to occasional noisy conditions and machinery operation.
PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older.
Radius Recycling participates in e-verify for all U.S. new hires.
An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.
All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.
As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
Automotive Service Advisor Hyundai Of Gilroy
Service Advisor Job 31 miles from Seaside
The service advisor is responsible for scheduling service work in the service department and for selling additional services to customers.
Come work for the best! If you are interested in a career in the automotive business we welcome you to apply today to join our family at United Auto Group. We welcome you to apply for a position where you can contribute to our goal of providing an extraordinary automotive experience to all of our clients. We set each member up for success by providing comprehensive, highly-specialized training for each position within our organization, complete with on-the-job training and ongoing personal development.
Benefits:
Competitive Salary
Medical, Dental, Vision
401K
Essential Duties & Responsibilities:
Maintain Customer Satisfaction Index (CSI) rating as set by service manager.
Maintain the prescribed standard for “hours per customer repair order written”
Greet customers in a timely, friendly and professional manner. Let customers who are waiting know that they will be helped soon.
Communicate with customer to determine the nature of their mechanical problem(s).
Obtain accurate customer and vehicle data.
Test-drive vehicle as necessary.
Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with the manufacturers' specifications.
Lift the hood of every vehicle and look underneath for potential additional repair needs.
If additional work is needed, clearly explain the exact repair instructions, making a special note of the main reason(s) the customer brought the vehicle in. Repair orders must be legible.
Notify dispatcher of incoming work.
Provide estimates for labor and parts. If the cost of service cannot be established during reception, leave open and contact the customer later for approval.
Establish each customer's method of payment. Obtain approval of credit, if necessary.
Obtain customer's signature on repair order; provide customer with a copy.
Follow up progress of each repair order during the day. Contact customer by telephone regarding any changes in the estimate of time promised. Record changes on repair order in the approved manner.
Handle telephone inquiries regarding work in process and appointments.
Compare final invoice with original repair order.
Analyze quality control report to ensure that work is completed as requested to reduce comebacks.
Deliver vehicle to customer and answer any questions.
Maintain follow up program on additional items found in need of repair.
Attend meetings as scheduled.
Establish and maintain good working relationships with customers to encourage repeat and referral business.
Ensure that work areas and customer waiting areas are kept clean.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education & Experience:
Associate's degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
THE ABOVE DECLARATIONS ARE NOT INTENDED TO BE AN “ALL-INCLUSIVE” LIST OF THE DUTIES AND RESPONSIBILITIES OF THE JOB DESCRIBED OR OF THE SKILLS AND ABILITIES REQUIRED TO PERFORM THE JOB. RATHER, THEY ARE INTENDED ONLY TO DESCRIBE THE GENERAL REQUIREMENTS OF THE JOB.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Stevens Creek Chevrolet Service Advisor
Service Advisor Job 47 miles from Seaside
At Stevens Creek Chevrolet, we are committed to an environment where the customer is always treated with respect and dignity. Our associates are our most valuable resource and growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today! Benefits
Medical & Dental Insurance
Vision Discount Program
401K Plan + Match
Paid time off and vacation
Life insurance w/AD&D Feature
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Long term job security
Employee Assistance Program
Worldwide Travel Assistance
Commuter Benefit
Health Reimbursement Account
Discounts on products and services
Above average industry pay
The Advisor Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $17.75 and $17.75. The position may also pay commission compensation which is based on the value or amount of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance. The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.
Responsibilities
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
Ensure the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently.
Answer technical questions about vehicle problems, warranties, services, and repairs.
Maintain Customer Happiness scores at or above company standards.
Assist in diagnosing vehicle problems; order parts and tools as necessary.
Oversee administration of warranty claims as well as training and supervising of service department.
Set schedules and assigns tasks to service department employees.
Reinforces company policies and adheres to company standards.
Encourages compliance with applicable laws and regulations.
Maintain good working relationship with factory(s) and foster positive employee relations.
Collaborate with upper management to make service department hiring and discipline decisions.
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Automotive Service Advisor (Experience required)
Service Advisor Job 47 miles from Seaside
The service advisor is responsible for scheduling service work in the service department and for selling additional services to customers.
Come work for the best! If you are interested in a career in the automotive business we welcome you to apply today to join our family at United Auto Group. We welcome you to apply for a position where you can contribute to our goal of providing an extraordinary automotive experience to all of our clients. We set each member up for success by providing comprehensive, highly-specialized training for each position within our organization, complete with on-the-job training and ongoing personal development.
Benefits:
Competitive Salary
Medical, Dental, Vision
401K
Essential Duties & Responsibilities:
Maintain Customer Satisfaction Index (CSI) rating as set by service manager.
Maintain the prescribed standard for “hours per customer repair order written”
Greet customers in a timely, friendly and professional manner. Let customers who are waiting know that they will be helped soon.
Communicate with customer to determine the nature of their mechanical problem(s).
Obtain accurate customer and vehicle data.
Test-drive vehicle as necessary.
Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with the manufacturers’ specifications.
Lift the hood of every vehicle and look underneath for potential additional repair needs.
If additional work is needed, clearly explain the exact repair instructions, making a special note of the main reason(s) the customer brought the vehicle in. Repair orders must be legible.
Notify dispatcher of incoming work.
Provide estimates for labor and parts. If the cost of service cannot be established during reception, leave open and contact the customer later for approval.
Establish each customer’s method of payment. Obtain approval of credit, if necessary.
Obtain customer’s signature on repair order; provide customer with a copy.
Follow up progress of each repair order during the day. Contact customer by telephone regarding any changes in the estimate of time promised. Record changes on repair order in the approved manner.
Handle telephone inquiries regarding work in process and appointments.
Compare final invoice with original repair order.
Analyze quality control report to ensure that work is completed as requested to reduce comebacks.
Deliver vehicle to customer and answer any questions.
Maintain follow up program on additional items found in need of repair.
Attend meetings as scheduled.
Establish and maintain good working relationships with customers to encourage repeat and referral business.
Ensure that work areas and customer waiting areas are kept clean.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education & Experience:
Associate's degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
THE ABOVE DECLARATIONS ARE NOT INTENDED TO BE AN “ALL-INCLUSIVE” LIST OF THE DUTIES AND RESPONSIBILITIES OF THE JOB DESCRIBED OR OF THE SKILLS AND ABILITIES REQUIRED TO PERFORM THE JOB. RATHER, THEY ARE INTENDED ONLY TO DESCRIBE THE GENERAL REQUIREMENTS OF THE JOB.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Customer Service Advisor
Service Advisor Job 47 miles from Seaside
Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a “can do” selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.
Essential Functions:
Promote the Pick-n-Pull Safety Culture.
Be a team player. Work as a member of the team to help the team achieve its goals.
Maintain a high level of integrity.
Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions.
Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times.
Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc.
Follow all company policies and procedures.
Identify when customer interaction requires assistance from management.
Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business.
Additional duties as assigned.
Qualifications:
Must work safely at all times.
Must have good people skills with an outgoing friendly positive attitude.
Able to work retail hours including overtime, weekends and holidays.
Must have reliable means of transportation.
Must be able to read, write, and speak in the English language.
Bilingual in Spanish a plus, but not required.
Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.
Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers.
Previous experience in a retail environment preferred but not required.
Physical Activities Required to Perform Essential Functions:
Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties.
Vision must be sufficient to perform job functions safely as described above.
Able to work on feet (stand and walk) for assigned work shift.
Job Conditions:
Exposure on a regular basis to outdoor weather conditions.
Exposure to occasional noisy conditions and machinery operation.
PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older.
Radius Recycling participates in e-verify for all U.S. new hires.
An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.
All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.
As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.