Customer Care Representative - Car Rentals (PT) | Paid Training | Medical Benefits | Retirement Perks
Service Representative Job 33 miles from Moorpark
$25.23/hour Monthly Commission Opportunity Shift Premium may Apply
Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise.
What You'll Do:
This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service.
Perks You'll Get:
Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
On the job training
Paid time off
Medical, dental and other insurance
Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
Retirement benefits (401k)
Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars
* Above perks may vary based on full-time/part-time status and location
What We're Looking For:
Valid Driver's License
Basic computer skills (typing, data entry)
Effective verbal communication skills
Willingness to work outdoors
Flexibility to work all shifts
Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles
Must be 18 years of age and legally authorized to work in the United States
This position requires regular, on-site presence and cannot be performed remotely
6 months retail customer service experience in a fast-paced environment is a bonus!
Who We Are:
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions.
Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.
This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.
Los AngelesCaliforniaUnited States of America
Bilingual Licensed Insurance Customer Service
Service Representative Job 23 miles from Moorpark
Salary: $44000.0 - $65000.0/year Experience: 0 Year(s) Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Bilingual (Spanish) Licensed Insurance Customer Service . Active Property and Casualty license is required.
We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services
What we provide:
Hourly pay plus Bonuses
Paid Time Off (vacation and personal/sick days)
401(k) Retirement
Life Insurance
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements:
Property & Casualty license OR Personal Lines Insurance license (required)
Bilingual Spanish/English (required)
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
Compensation details: 44000-65000 Yearly Salary
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Senior Seamer Service Representative
Service Representative Job 33 miles from Moorpark
Global Fortune 500 packaging manufacturer has an immediate opening for a Seamer Service Technician in the North American Beverage Division. This individual is a key member of the Technical Services Team who supports various customer-filling operations. Position accountabilities include the following:
Act as the key interface between the Company and the customer in trouble-shooting problems associated with the Company's final product and the customer's filling processes.
Support the customer in areas such as equipment audits, rework of the final filled products, overhauls and equipment conversion.
Interact with other members of the Company's Sales Team to develop strategies, resolve problems and implement solutions to support the customer.
Provide double-seaming training for customers.
Requirements for this position would include the following:
High school diploma or equivalent required. Associate degrees or technical school certificate in a mechanical related discipline a plus
Working knowledge of Beverage Can Seamers (specifically Angelus, Pneumatic Scale and Continental)
Working knowledge of Beverage Fillers Equipment (Crown, H&K, Cemco, etc.).
Proven mechanical skills including the ability to use gauges, dial calipers, micrometers and other related instruments.
Strong PC skills including a working knowledge of Microsoft Office (Word, Excel, Access, Outlook and Power Point)
Effective communication skills, both verbal and written as well as proven presentation skills.
Ability to clearly and effectively interact with customers on a variety of levels.
Ability to identify a final packaged product that is not working or defective, troubleshoot the potential causes, and incorporate a solution for effectively resolving the problem.
Ability to work overtime during the week and week-ends based on customer needs.
Ability to travel (car and/or plane) up to 70% of the time. This will include some international travel to Canada
Senior Customer Success Specialist
Service Representative Job 33 miles from Moorpark
As a Customer Success team member you'll execute and influence these programs and associated account management levers, informed with data. This includes working with teams that work to maintain our most strategic senior level customer relationships, while also scaling impact by identifying and operationalizing opportunities to outsource execution of repetitive tasks via Customer Success Workflows.
Ultimately, your goal is to collaborate on high quality advertiser solutions, tools and programs for our customers, with predictable timelines across geographies. You'll partner closely with engineering (sales tool engineering, business website engineering, and ads engineering) to devise and coordinate technical solutions to advertiser use-cases, including problems.
What you'll do:
Work on multiple cross-functional workflows, in collaboration with SMC, Engineering, Data Science, Marketing Science, Revenue Growth, Insights and Sales teams, that deliver scaled technical advertising solutions to customers.
Work with teams to build robust advertiser use cases and perform comprehensive opportunity sizing to influence and advocate with Leadership and XFN based on client, vertical and business needs to drive revenue growth and foster strategic partnerships with our global customers.
Assist with robust post sales account management, optimization, and the setup of best practices in a scaled manner to help our customers hit their business goals with client's ads.
Partner closely with engineering (sales tool engineering, business website engineering, and ads engineering) to create and influence technical solutions addressing the advertiser use cases.
Provide domain expertise to form workflow strategies, processes and execution plans, milestones, KPIs and manage risks.
Lead with teams and execute initiatives in partnership with internal stakeholders and identify opportunities to outsource repeatable tasks leveraging outsourced capacity.
Share best practices and promote a culture of learning, experimentation and problem solving to ultimately unblock advertisers.
Participate in feedback loops from clients to drive Product improvement initiatives, working closely with the Engineering and Data Science teams to demonstrate revenue impact to leadership to influence prioritization.
Partner with our team to provide consultation to our strategic senior level customers and deliver the most optimal ad products.
Co-create scalable growth strategies by advising on product, technical, measurement capabilities and maximizing campaign performance to enhance and deliver on our client's business goals.
Leverage complex performance data to deliver impactful, data-driven business insights to influence account strategies and at the same time, drive strategic discussions and enhance advertising offerings using insightful data analysis
Partner on complex workstreams, including designing, deploying and optimizing programs that leverage outsourced resources to resolve common client friction points and improve business outcomes at scale
Required Skills:
Strong analytical thinker who thrives in fast-paced and dynamic environments.
Ability to work in a fast paced environment and adaptable to changes.
Ability to manage complex projects, high-impact and complex technical programs.
Strong technical expertise and communication skills
Ability to operate with business acumen with key customers, understanding how long term client's strategies ladder back to their business goals.
Self-starter with excellent interpersonal and communication skills
Demonstrated ability in planning, building and executing cross-functional projects.
Depth of understanding of media management, campaign diagnostics and optimization within a biddable auction advertising environment.
Demonstrated ability to proactively identify and solve problems by analyzing large data sets.
Strong analytical and strategic thinking, with the ability to identify key opportunities and transform them into action.
Thought leadership that overcome major hurdles and unblock spend.
Ability to work effectively with cross-functional teams and all levels of management.
Strong presentation and communication skills.
Strong Industry knowledge - experienced in ad tech/online marketing technologies and understands how to implement them for an effective and efficient marketing strategy.
Ability to leverage data to create an engaging narrative that assists in selling through ad products and services.
Subject matter expert in complex/technical product and measurement capabilities.
Required Education:
Bachelor's degree in business, science, marketing, computer science or another related area of study or equivalent years of experience
Required Years of Experience:
5+ years experience in digital media space preferably in program management or adjacent roles
5+ years of experience in Technical Account Management, Program Management, Analytics, or Consulting
Expansive experience in technical program management, scaled account management preferably in a related industry.
Advanced Excel and PowerPoint skills, as well as experience with analyzing datasets, and delivering actionable insights
Depth of understanding of advertising performance metrics and ecosystem
Desired Skills:
Familiarity with Advertising measurement signals solutions, such as pixels and conversion APIs
Awareness and exposure to Lead Generation solutions/ 3P partner ecosystem and technical integrations
Expertise in influencing cross-functional team's roadmaps
Depth of experience in technical solutions management
A passion for the client as a user and knowledge of our ad products
It's our policy to provide equal employment opportunity for all applicants and employees of Bee Talent Solutions. The Company makes reasonable accommodations for handicapped and disabled employees and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including, but not limited to, the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive data while employed by us and while on assignment at a customer of ours
Communication with others, including employees and third parties such as vendors, customers (including their employees), and/or players, including minors
Accessing our or our customer's assets, secure digital systems, and networks
Ensuring a safe interactive environment for players, employees, and temporary workers
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization and within the organization of any customer to whom you may be assigned while employed by us. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
Sales Service Representative
Service Representative Job 6 miles from Moorpark
Schedule: Monday-Friday, 7:00 AM - 2:30 PM
Pay Rate: $17.50/hour plus Commission and $20.00 after 90 days
Schedule: 7:00 AM - 2:30 PM
Incentives: Bonus opportunities for successful leads
Join Our Team as a Phone Sales Representative!
Are you confident on the phone and driven by results? We're looking for a Phone Sales Representative to make outbound calls from a provided contact list, generate leads, and help grow our customer base. This is a great opportunity for someone comfortable talking to people and looking for long-term stability.
What You'll Be Doing:
Make outbound calls using a voice-over-IP (VoIP) system
Engage potential clients from a provided list
Enter and manage lead data in a computer database
Use a headset and computer while speaking with prospects
Track and follow up on leads to maximize conversion
What You Bring to the Table:
Comfortable with cold calling and high call volumes
Strong verbal communication and interpersonal skills
Basic computer literacy and data entry skills
Ability to wear a headset and use a mouse/keyboard efficiently
A positive, persistent attitude and professional phone manner
What We Offer:
Steady weekday schedule: 7:00 AM - 2:30 PM
Hourly pay: $17.50/hour plus Commission and $20.00 after 90 days
Bonus structure for successful lead generation
Opportunity for long-term employment with growth potential
Start Your Sales Career Today!
If you enjoy connecting with people and want to earn bonuses for your success, apply now to become our next Phone Sales Representative!
Registered Client Service Associate
Service Representative Job 33 miles from Moorpark
Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular interactions with clients, individuals in this role build trusted relationships. Leading with a client first mindset, a successful candidate for this role will have strong interpersonal skills and will be able to assist clients with their everyday needs.
DUTIES and RESPONSIBILITIES:
CLIENT SUPPORT
Provide service coverage for a FA/PWA/team including:
Supporting the FA/PWA/team in cultivating and enhancing new and existing client relationships
Executing money movement transactions at the request of the client and/or FA/PWA/team
Answering general non-investment related questions concerning client accounts, including relaying stock positions, and providing account balances (e.g., funds due and margin debit)
Enter profile information or pre-fill account documentation on client accounts and/or documents in aa clerical capacity at the direction of the client and/or FA/PWA/team
Educating or enrolling clients in digital tools (e.g. MSOnline, eSign, eAuthorization)
Onboard and maintain client accounts, including collecting client information and required documentation in a clerical capacity at the direction of the client and/or FA/PWA/team
Provide existing clients with details around their account information (e.g., investment objectives, risk tolerance)
Accept or enter unsolicited orders and/or enter solicited orders in a clerical capacity at the direction of the FA/PWA/team
Supporting the FAs / PWAs / teams' marketing strategy (e.g., website maintenance)
Assist FAs / PWAs/ teams in delivering against their business plan and client service model
Remaining current on all policies, procedures, and new platforms
Participating in firm initiatives (e.g., training or education programs), special projects and/or other duties directed by local management
ADMINISTRATIVE SUPPORT
Answering inbound phone calls or making outbound calls with updates on service requests (e.g., scheduling follow-up calls with FAs / PWAs / teams as needed)
Managing the calendar including coordinating meetings or events with logistics such as material prep (e.g., maintaining agendas, sending calendar invites with Zoom credentials)
Maintaining travel itineraries, preparing expense reports and managing the reimbursement process
Assisting with general in-office support functions such as copying, filing and scanning documentation
Preparing and submitting expense reports for processing at the direction of the FA/PWA
EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS:
Education and/or Experience
High School Diploma/Equivalency
College degree preferred
Active Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA)
Two or more years of industry experience preferred
Knowledge/Skills
Knowledge of financial services products, including but not limited to equities, bonds, options, mutual funds, annuities, insurance, and managed accounts
Detail orientated with superior organizational skills and ability to prioritize
Advanced Microsoft Office skills (Word, Excel, Outlook and PowerPoint)
Exceptional writing, interpersonal and client service skills
Strong time management skills
Team player with the ability to collaborate with others
Ability to work in a fast-paced, evolving environment
Adaptable and ability to multitask
Goal oriented, self-motivated and results driven
Reports To:
Business Service Officer
Expected base pay rates for the role will be between $33,280 and $85,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
Medicare Telesales Representative
Service Representative Job 48 miles from Moorpark
Schedule: Full-time
Compensation: $63,195 – $91,632 annually ($30.38 – $44.05 per hour), depending on experience and qualifications
Reports To: Director of Communications & Marketing
About the Role
Our client is seeking a Medicare Telesales Representative to support enrollment efforts for a Dual Eligible Special Needs Plan (D-SNP). This role is focused on engaging existing members through inbound and outbound calls—no cold lead generation required. The ideal candidate is licensed (or willing to become licensed), bilingual in English/Spanish, and excited to work in a mission-driven, community-based health organization.
Key Responsibilities
Conduct inbound and outbound telesales calls to current CenCal Health Medi-Cal members
Educate members about the D-SNP product, verify eligibility, and complete enrollments
Adhere to approved sales scripts and CMS/DHCS regulatory guidelines
Schedule in-home appointments or community events as needed
Document all activity in the CRM system (EvolveNXT) to ensure compliance
Help members make informed decisions by researching doctors and prescriptions
Follow up on partial enrollments and after-hours inquiries
Maintain sales performance standards and compliance certification (including AHIP)
Participate in departmental meetings and contribute to a high-integrity team culture
Qualifications
Required
High school diploma or equivalent
Active CA Life, Accident, and Health license—or ability to obtain within 60 days (training/licensing costs covered)
Reliable transportation, valid driver’s license, and auto insurance
Experience with Medicare, Medi-Cal, or community-based outreach
Excellent interpersonal, verbal communication, and customer service skills
Strong technical ability, especially with Microsoft Office Suite
Bilingual in English and Spanish
Ability to work respectfully and ethically with a vulnerable population
Preferred
Bachelor’s degree in a related field
1+ year of Medicare D-SNP or MAPD telesales or field sales experience
Familiarity with EvolveNXT CRM (training provided if not)
Ideal Candidate Competencies
Strong initiative and motivation to meet enrollment targets
Detail-oriented, organized, and thorough in CRM documentation
Adaptable to shifting priorities and workflows
Committed to continuous learning and professional growth
Compassionate and mission-aligned
Kitchen Cabinet Sales and Customer Service
Service Representative Job 47 miles from Moorpark
RTA Wholesalers is a Carson, CA-based provider of stock & custom Ready-To-Assemble cabinetry and budget-friendly flooring solutions across the United States. Our product line and ability to design superior kitchen remodel plans with those products are making for great success in the industry. We are changing the way clients can take control of their projects.
Whether they are a contractor, designer, or homeowner seeking to refurbish their living space, our flexible shipping and delivery options ensure a hassle-free experience. We offer both Ready-To-Assemble and Custom cabinet lines to help elevate their home's aesthetic and functionality without exceeding their budget. For those looking to transform their kitchen into a masterpiece of style and functionality, RTA Wholesalers prides itself on its high-quality products and exceptional service. Our clients will speak with you as one of our knowledgeable experts. They may also visit our showroom or visit our website to start designing the living space of their dreams.
Role Description
This is a full-time on-site role for a Kitchen Cabinet Sales and Customer Service representative located in Carson, CA. The role involves assisting customers in selecting and customizing their cabinetry, providing expert advice on designs and materials, and ensuring customer satisfaction with their purchases. Our design team will assist you in completing much of the actual design work load and order processing. Daily tasks include responding to customer inquiries, processing orders, coordinating with the delivery team, and maintaining in-depth knowledge of our product offerings. The role requires strong customer service skills and a passion for helping customers create their ideal living spaces.
Qualifications
Strong Communication and Customer Service skills
Excellent organizational skills and attention to detail
Ability to work independently and as part of a team
Previous experience in sales or in the home improvement industry is a plus
Basic computer literacy and familiarity with inventory management systems
Member Service Representative
Service Representative Job 33 miles from Moorpark
Burbank, CA
$23 - $28 per hour
Responsibilities:
Processing daily incoming and outgoing mail, which includes picking up and dropping off mail at the post office.
Process and manage member accounts and related transactions such as deposits (e.g., savings and checking), investment accounts (e.g., Certificates, IRAs, Trusts), account changes, and transactions (e.g., new membership).
Processing and managing member accounts (including dormant, inactive, deceased) and related transactions such as deposits (e.g., savings and checking), investment accounts (e.g., Certificates, IRAs, Trusts), account changes, and transactions (e.g., membership changes).
Scanning membership documents and adhering to the credit union's record retention policy and procedure.
Research large deposit notifications and extended holds, account verifications, loan corrections, wire transfers, and copy requests.
Processing levies and subpoenas in accordance to established timeframes.
Researching general inquiries from members and third parties (e.g. shared branches).
Processing wire transfers.
Process levies and subpoenas.
Basic Qualifications:
Education: High school diploma or GED
Experience processing trust and deposit accounts, IRAs, performing account maintenance, and wire transfers.
Experience in one or more of the following: banking, call center, and/or in a sales position. Minimum one year experience at a bank/credit union
Desired Skills and Experience
Member Service Representative
Burbank, CA
$23 - $28 per hour
Responsibilities:
* Processing daily incoming and outgoing mail, which includes picking up and dropping off mail at the post office.
* Process and manage member accounts and related transactions such as deposits (e.g., savings and checking), investment accounts (e.g., Certificates, IRAs, Trusts), account changes, and transactions (e.g., new membership).
* Processing and managing member accounts (including dormant, inactive, deceased) and related transactions such as deposits (e.g., savings and checking), investment accounts (e.g., Certificates, IRAs, Trusts), account changes, and transactions (e.g., membership changes).
* Scanning membership documents and adhering to the credit union's record retention policy and procedure.
* Research large deposit notifications and extended holds, account verifications, loan corrections, wire transfers, and copy requests.
* Processing levies and subpoenas in accordance to established timeframes.
* Researching general inquiries from members and third parties (e.g. shared branches).
* Processing wire transfers.
* Process levies and subpoenas.
Basic Qualifications:
* Education: High school diploma or GED
* Experience processing trust and deposit accounts, IRAs, performing account maintenance, and wire transfers.
* Experience in one or more of the following: banking, call center, and/or in a sales position. Minimum one year experience at a bank/credit union
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Customer Service Specialist
Service Representative Job 47 miles from Moorpark
Quik Pick Express, LLC, a division of Custom Goods, is a leading provider of third-party logistics solutions in California. The company operates eight strategically located warehouses across the Los Angeles/Long Beach and Oakland corridors, offering over 750,000 sq. ft. of space. With a focus on sustainability and efficient services, Quik Pick Express serves a global network of customers in the transportation, warehousing, and logistics industry.
Role Description
This is a full-time on-site role for a Customer Service Specialist located in Carson, CA. The Customer Service Specialist will be responsible for providing excellent customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering a positive customer experience on a day-to-day basis.
Qualifications
Customer Support and Customer Service skills
Customer Satisfaction and Customer Experience skills
Phone Etiquette
Strong communication and problem-solving skills
Experience in a customer-facing role
Ability to handle high-volume calls and emails
Knowledge of logistics and transportation industry is a plus
Previous experience in a similar role
Customer Service Assistant
Service Representative Job 33 miles from Moorpark
Execute service team SOPs and procedural requirements; respond promptly to customer inquiries via email or ticketing systems, providing professional support. Handle pickup-related issues from merchants.
Proactively contact merchants to follow up on uncompleted pickup tasks, such as verifying incorrect pickup addresses or unprepared orders.
Coordinate with the dispatch team regarding pickup progress, quality, and exceptions. Provide merchants with timely updates and solutions to ensure a smooth service experience at the delivery station.
Verify the validity of pickup PODs (Proof of Delivery) according to pickup requirements and standards.
Make preliminary judgments on losses in merchant experience or goods value caused by pickup service providers.
Maintain logs and compensation lists for service provider exceptions and submit compensation requests.
Confirm settlement data based on service provider performance and compensation records, and follow up on timely payments.
Prepare various service-related reports and analyses.
Job Requirements:
Must have legal work authorization in the U.S.
Bilingual in Chinese and English, fluent in both for professional use.
Prior experience in administrative or office support roles.
Bachelor’s degree or above.
Proficient in Excel, PowerPoint, and other office tools.
Excellent communication and time management skills.
Customer Service Representative & Operations Support
Service Representative Job 23 miles from Moorpark
About Us
We are a pioneering jewelry-tech company based in Los Angeles, known for being one of the first in the industry to specialize in memorial jewelry. We are passionate about offering meaningful, high-quality products and exceptional service to our clients during some of life’s most emotional moments.
As we continue to grow, we're looking for a reliable and customer-focused individual to join our LA team. This full-time role is ideal for someone who thrives in a dynamic environment and enjoys wearing multiple hats—from customer service to logistics and operational support.
Key Responsibilities
Customer Service & Sales Support
Conduct Zoom consultations with clients, providing personalized product guidance.
Follow up with leads via phone and email promptly and empathetically.
Meet customers in person within the LA area. (occasional)
Maintain CRM records and help nurture long-term customer relationships.
Operations & Logistics Support
Assist with order processing, data entry, and documentation.
Prepare shipping labels, coordinate pickups/drop-offs, and manage basic inventory tasks.
Collaborate with the Sales and Marketing teams to support campaign and product launches.
What We're Looking For
Professional English speaker with strong communication skills (written and verbal).
Super Detail-oriented, organized, and dependable.
Proficient in Gmail, Google Sheets, and comfortable working with digital tools and
Knowledge of CRM platforms and phone systems is a plus.
Friendly, empathetic, and professional—able to connect with customers emotionally and provide meaningful support.
Previous customer-facing experience preferred; background or interest in marketing is a plus.
Being well-versed in social media will also be an advantage.
You’ll Be a Great Fit If:
You genuinely enjoy helping others and building personal connections.
You take pride in offering top-tier service and exceeding customer expectations.
You are meticulous in following up on details, managing tasks, and staying organized.
You are proactive, team-oriented, and eager to support both customers and internal operations.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or veteran status.
Customer Service Representative
Service Representative Job 33 miles from Moorpark
BABYGOLD is a jewelry brand based in Los Angeles, California, known for creating personalized and high-quality fine jewelry pieces. They offer 14K gold jewelry, diamonds, and exceptional quality without traditional markups. Each piece comes with free shipping and a lifetime guarantee, catering to the everyday woman and her tribe.
Role Description
This is a Fulltime position for a Customer Service Representative at BABYGOLD. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. This role is based in our offices in Downtown Los Angeles, CA
Qualifications
Customer Service Representatives and Customer Support skills
Customer Satisfaction and Customer Experience skills
Previous experience in a customer-facing role
Communication Via Chat Phone and Email
Excellent communication and interpersonal skills
Ability to handle customer inquiries and resolve issues efficiently
Experience in the jewelry or fashion industry is a plus
High school diploma or equivalent required
Transportation Structures Representative
Service Representative Job 33 miles from Moorpark
Key Responsibilities
Collaborate with Inspectors when inspecting structural dimensioning for various components, including beams, retaining walls, and footings.
Assist in the preparation of detailed drawings and notes for contract documents, including plan, elevation, and section views.
Conduct field site visits to gather information and measurements necessary for structural analysis and design.
Assist in site investigations for bridges, culverts, and retaining walls as needed.
Collaborate with project managers and other engineers to ensure project completion on time and within budget.
Review and approve engineering design documents, ensuring compliance with applicable codes and standards.
Qualifications
Bachelor's degree in Civil or Mechanical Engineering with a focus on structural coursework, experience may be substituted for the above on a year-by-year basis.
Minimum of 8 years of experience in civil structural analysis and design
Familiarity with structural analysis principles and relevant manuals, such as the American Concrete Institute (ACI) and American Institute of Steel Construction (AISC).
Proficiency in using design software tools like AutoCAD and MicroStation.
A Professional Engineer (PE) or Structural Engineer(SE) license is preferred.
Skills and Competencies
Strong analytical and problem-solving skills.
Excellent communication and teamwork abilities.
Ability to manage multiple projects and meet deadlines.
Knowledge of current trends and technologies in transportation engineering.
Capability to conduct feasibility studies and cost-benefit analyses for proposed projects.
Avis Customer Service Associate - Outdoor Lot Support (Part-Time)
Service Representative Job 33 miles from Moorpark
$25.23/hour Monthly Commission Opportunity Shift Premium may Apply
Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise.
What You'll Do:
This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service.
Perks You'll Get:
Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
On the job training
Paid time off
Medical, dental and other insurance
Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
Retirement benefits (401k)
Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars
* Above perks may vary based on full-time/part-time status and location
What We're Looking For:
Valid Driver's License
Basic computer skills (typing, data entry)
Effective verbal communication skills
Willingness to work outdoors
Flexibility to work all shifts
Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles
Must be 18 years of age and legally authorized to work in the United States
This position requires regular, on-site presence and cannot be performed remotely
6 months retail customer service experience in a fast-paced environment is a bonus!
Who We Are:
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions.
Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.
This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.
Los AngelesCaliforniaUnited States of America
Translation Services Specialist
Service Representative Job 48 miles from Moorpark
Industry: Healthcare / Managed Care
Compensation: $25.63 - $35.89 per hour
Our client is seeking a Translation Services Specialist to support the Cultural and Linguistic Services Manager in providing high-quality Spanish translations of member materials, communications, and project content. This role plays a vital part in ensuring Spanish-speaking members receive clear, accurate, and culturally relevant information. The right candidate will be fluent in both written and verbal Spanish, thrive under minimal supervision, and bring exceptional attention to detail.
Responsibilities:
Translate a wide range of internal and external documents from English to Spanish with clarity, accuracy, and cultural relevance
Maintain consistency in tone, terminology, and style across all translated materials
Proofread and review documents to ensure linguistic accuracy and grammatical correctness
Collaborate with internal departments to clarify terminology and align translation with project needs
Handle translation requests and projects on tight deadlines, ensuring timely delivery
Adapt translation style based on the type of content (e.g., technical, marketing, member communications)
Protect confidential and sensitive information in all materials handled
Participate in departmental compliance and quality improvement activities
Be assessed for written translation competency as part of the selection process
Support and contribute positively to a cohesive, productive team environment
Perform other duties as assigned
Qualifications:
Bachelor’s Degree in Spanish, Marketing, Business, Social Sciences, Health Administration, or a related field
At least 3 years of experience in managed healthcare and/or Spanish-English written translation
Demonstrated fluency in written and verbal Spanish (will be assessed during the hiring process)
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)
Excellent written and verbal communication skills
Strong attention to detail, cultural awareness, and adaptability
Ability to manage multiple priorities, work independently, and deliver under pressure
Ideal Candidate:
A confident translator who enjoys owning projects and ensuring top-quality communication for Spanish-speaking audiences
Organized and flexible with the ability to handle a range of materials—from member letters to marketing campaigns
A collaborative teammate who can contribute to a values-driven, mission-focused department
Client Service Specialist
Service Representative Job 33 miles from Moorpark
We are seeking a dedicated and experienced Client Service Specialist to join our financial services team. This role is essential to supporting our Certified Financial Planner (CFP) and Chartered Financial Analyst (CFA) teams, requiring strong organizational skills and a proactive approach to client service. The ideal candidate will have knowledge of industry-standard software, including Orion and Salesforce, and a minimum of three years of relevant experience in financial services or client service management.
Responsibilities
Serve as a key point of contact for clients, handling account inquiries, service requests, and providing timely responses to enhance client satisfaction.
Support CFP and CFA teams in daily operations, client account updates, and portfolio maintenance.
Process and verify client documentation with precision, ensuring compliance with all regulatory requirements and internal standards.
Maintain and update client records using Orion and Salesforce, ensuring data accuracy and consistency.
Coordinate with internal teams to facilitate smooth transactions, address client service issues, and resolve account-related concerns.
Assist with account maintenance tasks, including investment changes, account funding, withdrawals, and reporting.
Use problem-solving skills to identify client needs, proactively anticipate potential issues, and deliver solutions that align with the company's service standards.
Requirements
Bachelor's degree or equivalent experience in finance, client services, or a related field.
Minimum of 3 years of experience supporting CFP or CFA teams, with a strong understanding of the financial services industry.
Proficiency in industry-specific platforms such as Orion and Salesforce, with a solid understanding of CRM and portfolio management systems.
Strong attention to detail and accuracy, especially when managing sensitive client data and processing service requests.
Excellent verbal and written communication skills to effectively collaborate with clients and team members.
Ability to multitask in a fast-paced environment, with strong organizational and prioritization skills.
Demonstrated commitment to client satisfaction and service excellence.
Preferred Skills
Experience in client account servicing within a financial advisory or investment management firm.
Familiarity with compliance and regulatory requirements in financial services.
Desired Skills and Experience
Client Service Specialist
Location: Pasadena, CA
Job Summary
We are seeking a dedicated and experienced Client Service Specialist to join our financial services team. This role is essential to supporting our Certified Financial Planner (CFP) and Chartered Financial Analyst (CFA) teams, requiring strong organizational skills and a proactive approach to client service. The ideal candidate will have knowledge of industry-standard software, including Orion and Salesforce, and a minimum of three years of relevant experience in financial services or client service management.
Responsibilities
Serve as a key point of contact for clients, handling account inquiries, service requests, and providing timely responses to enhance client satisfaction.
Support CFP and CFA teams in daily operations, client account updates, and portfolio maintenance.
Process and verify client documentation with precision, ensuring compliance with all regulatory requirements and internal standards.
Maintain and update client records using Orion and Salesforce, ensuring data accuracy and consistency.
Coordinate with internal teams to facilitate smooth transactions, address client service issues, and resolve account-related concerns.
Assist with account maintenance tasks, including investment changes, account funding, withdrawals, and reporting.
Use problem-solving skills to identify client needs, proactively anticipate potential issues, and deliver solutions that align with the company's service standards.
Requirements
Bachelor's degree or equivalent experience in finance, client services, or a related field.
Minimum of 3 years of experience supporting CFP or CFA teams, with a strong understanding of the financial services industry.
Proficiency in industry-specific platforms such as Orion and Salesforce, with a solid understanding of CRM and portfolio management systems.
Strong attention to detail and accuracy, especially when managing sensitive client data and processing service requests.
Excellent verbal and written communication skills to effectively collaborate with clients and team members.
Ability to multitask in a fast-paced environment, with strong organizational and prioritization skills.
Demonstrated commitment to client satisfaction and service excellence.
Preferred Skills
Experience in client account servicing within a financial advisory or investment management firm.
Familiarity with compliance and regulatory requirements in financial services.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Kitchen Cabinet Sales and Customer Service
Service Representative Job 47 miles from Moorpark
RTA Wholesalers is a Carson, CA-based provider of stock & custom Ready-To-Assemble cabinetry and budget-friendly flooring solutions across the United States. Our product line and ability to design superior kitchen remodel plans with those products are making for great success in the industry. We are changing the way clients can take control of their projects.
Whether they are a contractor, designer, or homeowner seeking to refurbish their living space, our flexible shipping and delivery options ensure a hassle-free experience. We offer both Ready-To-Assemble and Custom cabinet lines to help elevate their home's aesthetic and functionality without exceeding their budget. For those looking to transform their kitchen into a masterpiece of style and functionality, RTA Wholesalers prides itself on its high-quality products and exceptional service. Our clients will speak with you as one of our knowledgeable experts. They may also visit our showroom or visit our website to start designing the living space of their dreams.
Role Description
This is a full-time on-site role for a Kitchen Cabinet Sales and Customer Service representative located in Carson, CA. The role involves assisting customers in selecting and customizing their cabinetry, providing expert advice on designs and materials, and ensuring customer satisfaction with their purchases. Our design team will assist you in completing much of the actual design work load and order processing. Daily tasks include responding to customer inquiries, processing orders, coordinating with the delivery team, and maintaining in-depth knowledge of our product offerings. The role requires strong customer service skills and a passion for helping customers create their ideal living spaces.
Qualifications
Strong Communication and Customer Service skills
Excellent organizational skills and attention to detail
Ability to work independently and as part of a team
Previous experience in sales or in the home improvement industry is a plus
Basic computer literacy and familiarity with inventory management systems
Avis Customer Support Agent - Airport Lot Operations (Part-Time)
Service Representative Job 33 miles from Moorpark
$25.23/hour Monthly Commission Opportunity Shift Premium may Apply
Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise.
What You'll Do:
This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service.
Perks You'll Get:
Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
On the job training
Paid time off
Medical, dental and other insurance
Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
Retirement benefits (401k)
Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars
* Above perks may vary based on full-time/part-time status and location
What We're Looking For:
Valid Driver's License
Basic computer skills (typing, data entry)
Effective verbal communication skills
Willingness to work outdoors
Flexibility to work all shifts
Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles
Must be 18 years of age and legally authorized to work in the United States
This position requires regular, on-site presence and cannot be performed remotely
6 months retail customer service experience in a fast-paced environment is a bonus!
Who We Are:
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions.
Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.
This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.
Los AngelesCaliforniaUnited States of America
Member Services Specialist
Service Representative Job 48 miles from Moorpark
Compensation: $50,000–$65,000 base + full benefits
About the Organization:
Our client is a mission-driven healthcare organization committed to improving access and quality of care for underserved populations across the Central Coast. With a strong culture of service, collaboration, and innovation, they deliver compassionate support and reliable health plan services for their members and provider partners.
The Opportunity:
The Member Services Specialist will serve as the first point of contact for health plan members, providing proactive, high-quality support via phone and other communication channels. This role is essential in helping members understand their benefits, navigate the healthcare system, and access necessary services. It's a great fit for someone who enjoys making a daily impact, thrives in a fast-paced environment, and brings empathy and efficiency to every interaction.
Key Responsibilities:
Deliver robust customer service in a high-volume call center, addressing questions related to Medicare, Medi-Cal, supplemental benefits, referrals, claims, providers, and more
Educate members on plan benefits, co-pays, provider networks, and health resources
Assist with scheduling, interpreter coordination, and navigation of health-related documents
Conduct outbound outreach such as new member orientation and coverage restoration support
Serve as a liaison between members and departments like Care Coordination, Pharmacy, and Quality Management
Triage continuity of care requests and coordinate with external agencies and community partners
Handle grievance and appeal intake, and document all contact and follow-up activity
Support compliance and quality initiatives as needed
What We're Looking For:
1–3 years of experience in healthcare customer service, preferably in a Medicare Advantage or Medi-Cal/D-SNP environment
Knowledge of healthcare systems and benefits navigation; prior use of systems such as QNXT, CalSAWS, MedHok a plus
Bilingual in Spanish preferred.
Clear communicator who can explain complex benefits and procedures in a compassionate and accessible way
Strong organizational and time management skills; able to juggle multiple tasks with attention to detail
Flexible and comfortable working rotating shifts between 8am–8pm, 7 days/week (standard 40-hour workweek) Comfortable collaborating across departments and taking initiative to ensure a positive member experience.
Traits That Thrive in This Role:
Mission-driven and people-first
Calm under pressure and solutions-oriented
Detail-focused with strong follow-through
Strong interpersonal instincts and a desire to help others
Adaptable to changing needs, systems, and schedules
Additional Requirements:
Must be able to travel to the office as needed (hybrid schedule)
Must possess a valid driver’s license and maintain a clean driving record
Must be able to sit at a computer for extended periods and work in a standard office environment