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Technical Writer Jobs in Davenport, IA

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  • Digital Publications Specialist

    National Safety Council 4.0company rating

    Technical Writer Job 135 miles from Davenport

    Save lives, from the workplace to anyplace. The National Safety Council is America's leading nonprofit safety advocate. We focus on eliminating the leading causes of preventable injuries and deaths. Through leadership, research, education, and advocacy, NSC focuses on areas where most unintentional injuries and deaths occur. Safety+Health, the official magazine of the National Safety Council (NSC), is seeking a tech-savvy and detail-oriented Digital Publications Specialist to support our expanding digital publishing efforts. Position Highlights: This role focuses on website management, email deployment, social media posting, and digital advertising support, with opportunities to contribute strategic guidance on emerging digital trends and best practices. This position will also play a key role in our transition to WordPress, help optimize content delivery across platforms, and collaborate with a dedicated, supportive editorial and creative team. What You'll Do: Website & CMS Management Upload and format articles, images, and multimedia content using WordPress Maintain site organization, tagging, and layout to support usability Monitor and manage SEO Email Newsletter Deployment Build, schedule, and deploy email newsletters via Sales Force Marketing Cloud Manage subscriber lists, track performance metrics, and prepare reports Social Media & Scheduling Draft and schedule content for platforms such as LinkedIn, Facebook, and X Coordinate timing with editorial and marketing calendars Digital Advertising Support Act as backup to upload and manage banner ads and newsletter placements Work with Marketing Department to schedule programmatic advertising Understand standard ad formats and tracking Monitor and report on success metrics (i.e., impressions, clicks, etc.) Content QA & Formatting Review content for layout, SEO tags, broken links, and formatting consistency Optimize images and multimedia Increase the likelihood of Google featured snippets, definitions and other call-outs by understanding and adding schema/structured data to content Analytics & Reporting Monitor Google Analytics, email, and social metrics to track performance Share insights and reports with internal stakeholders to support strategy Strategic Digital Guidance Keep current on digital publishing and advertising trends, SEO best practices, and new tools Recommend changes to editorial content, long- and short-term, based on SEO research Offer actionable ideas to the publisher to enhance content delivery and user experience WordPress Migration Serve as primary day-to-day contact with web developer during and after migration Assist with the transition from our current CMS to WordPress Help migrate, format, test, and maintain content during and after the transition Master new tools and processes introduced in the move, such as SEO plugins and schema Multimedia Support Support content creation, digital publishing, and audio/video editing for online events Publish podcasts and monitor RSS feeds. Help with the promotion of recorded webinars and podcasts across digital platforms We're Looking for Someone with: Bachelor's degree and 3+ years of experience in digital publishing, marketing, or web content management Proficiency in WordPress and practical SEO experience required Experience with email platforms such as Mailchimp, Constant Contact, or similar Familiarity with HTML/CSS and digital content formatting Working knowledge of Google Analytics or similar tools Comfortable managing multiple deadlines and digital tasks simultaneously Strong communication skills and attention to detail Experience in B2B, trade, or membership-based publishing Familiarity with social media management tools (e.g., Sprout, Buffer, Hootsuite) Exposure to digital ad trafficking or platforms like Google Ad Manager Involvement in a CMS transition, website design, or redesign project Salesforce Marketing Cloud experience Audio and video editing Advanced Excel skills Journalism/writing experience Basic Photoshop skills for image optimization, resizing, format conversion, animation HTML coding, CSS, Javascript, RSS Knowledge of survey statistics, crosstabs, chart types, data visualization Ability to view our work from a business perspective Position is remote with some possible travel 1-2x a year for in-person staff meetings. Salary range: $60,000 to $65,000 Reasons You'll Love it here: NSC cares about the safety, health, and overall well-being of our employees. We offer competitive benefits, resources, and tools to promote a work-life balance that supports employees during all phases of life. We offer the following: At least 20 PTO days accrued 1st year and 11 paid holidays Flexible work arrangements Comprehensive medical, dental, vision, and life insurance plans Flex spending accounts for medical and dependent care 403(b) & Roth 403(b) with employer match up to 6% Reimbursable training Student loan pay down Dress for your day Our hiring process is designed to give you the opportunity to shine at each step. It starts with an assessment where you really showcase your drive for the role. From there, candidates selected for the first interview will discuss their skills and how they fit with our team. If you're a match, the second interview takes a deeper dive into your background and how you can contribute to our goals. After that, we'll make our final decision and let you know the outcome. This is our usual process, and we're excited to get to know you along the way!" NSC is an equal opportunity employer.
    $60k-65k yearly 5d ago
  • Technical Writer

    Contact Government Services

    Technical Writer Job 1 miles from Davenport

    Employment Type: Full-Time, Experienced Department: Technology Support CGS is seeking an experienced Technical Writer to provide consultative, analytical, and documentation support for a large Federal agency initiative. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: * Drafting and development of technical documentation related to a variety of projects in the IT space. * Work closely with project stakeholders to establish technical processes and procedures. * Document projects through the SDLC. * Provide status reports for multiple ongoing projects and related documentation efforts. * Assist with both user and admin level documentation. Qualifications: * Excellent writing and Communication skills. * 5+ years experience with development of technical documentation. * 3+ years experience with development of user documentation. * Fluency with industry standard technical summary and reporting techniques including Agile project management methodology. * Ability to produce quality work independently or in a group setting. * Experience with MS Office Suite including Visio. * Willingness and ability to pass background check/security screening. Ideally, you will also have: * Familiarity with Business Intelligence/Analysis applications. * Experience with Government software development policies and procedures. * Client facing communication experience. * Federal Agency issued security clearance. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. * Health, Dental, and Vision * Life Insurance * 401k * Flexible Spending Account (Health, Dependent Care, and Commuter) * Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Email: ******************* $63,093.33 - $85,626.66 a year
    $63.1k-85.6k yearly Easy Apply 60d+ ago
  • Technical Writer

    Collabera 4.5company rating

    Technical Writer Job 151 miles from Davenport

    div itemprop="description"section class="job-section" id="st-company Description"divp class="googlejobs-paragraph--empty"/ph2 class="title"Company Description/h2/divdiv class="wysiwyg"pCollabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U. S. , with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U. S. , Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. br/ br/br//p/div/sectionsection class="job-section" id="st-"divp class="googlejobs-paragraph--empty"/ph2 class="title"Job Description/h2/divdiv class="wysiwyg" itemprop="responsibilities"pb Responsibilities:/b/pulli Work with modelers and data analytics staff to write and/or edit model technical documentation, CCAR results documentation, and/or model monitoring reports. /lili Ensure that documents are complete and include all required elements as stipulated in the Enterprise Model Risk Management policies and procedures and any regulatory requirements. /lili Edit documents for language, clarity, style, flow, and structure/lili Document policies, processes and procedures/lili Manage multiple projects and deadlines/lili Critically read prior versions of documentation and validation reports to identify areas for refinement/lili Attend meetings with modelers to gain insight/background information that will be included in the documentation. /lili Take minutes at these working group or committee meetingsb/b/lili Work with the Quality Assurance Team to improve the process of review and the quality of documentation. /li/ul/div/sectionsection class="job-section" id="st-qualifications"divp class="googlejobs-paragraph--empty"/ph2 class="title"Qualifications/h2/divdiv class="wysiwyg" itemprop="qualifications"pb Required Skills:/b/pulli Three or more years with a global, publicly-traded company, with experience in writing, editing and business process documentation is highly preferred/lili Strong computer skills in Word, Excel, and PowerPoint. Visio and SharePoint experience preferredb/b/lili College or University degree, with preference for a writing-intensive and research focused degree and/or relevant comparable work experience is required / preferred. b/b/li/ul/div/sectionsection class="job-section" id="st-additional Information"divp class="googlejobs-paragraph--empty"/ph2 class="title"Additional Information/h2/divdiv class="wysiwyg" itemprop="incentives"pb/b/pp Purvi Mehta - ************/ppb/b/p/div/section/div
    $54k-70k yearly est. 60d+ ago
  • Technology Business Analyst

    Scott County, Ia 3.7company rating

    Technical Writer Job In Davenport, IA

    Under limited supervision, the Technology Business Analyst serves as a key liaison between County departments/offices and the Information Technology Department. Supports evaluation and implementation of software solutions by gathering and translating business requirements, improving processes, and aligning technology projects with organizational needs. Promotes collaboration, enhances user experience, and supports change management initiatives throughout the technology lifecycle. Assists in project planning, user engagement, and deployment of new systems.Essential functions, as defined under the Americans with Disabilities Act, may include any of the followingrepresentative duties, knowledge, and skills. This list is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and duties performed by incumbents of this class. Employees are required to be in attendance and prepared to begin work at their assigned work location on the specified days and hours. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: * Collaborates with departments and offices to understand business operations, identify process improvement opportunities, and recommend technology-based solutions. * Facilitates requirements-gathering sessions and translates business needs into functional specifications for IT projects. * Participates in project planning and provides analytical support throughout the lifecycle of technology projects, including planning, development, implementation, training, and close out. * Assists in technology change management processes by documenting workflows, identifying training needs, and ensuring consistent communication between stakeholders. * Prepares and maintains documentation related to business processes, software requirements, and system configurations. * Serves as a liaison between internal stakeholders and IT staff to ensure business needs are met and user experience is optimized. * Conducts research on software tools and industry trends to support informed technology recommendations and improve service delivery. * Monitors project status and provides regular updates to management, including identification of risks or potential delays. * Leads or supports user testing and validation of systems to ensure successful implementation and adoption. * Maintains accurate records of project activities, decisions, system requirements, and user communications. * Supports and promotes a collaborative culture between IT and County Departments and Offices. * Demonstrates the ability to exemplify, by his/her actions, the County PRIDE philosophy. * Performs related duties as assigned. Education, Training, and Experience Guidelines Bachelor's degree in business administration, public administration, project management, education or a related field; AND three (3) years of experience in business analysis, process improvement, or systems implementation; OR any equivalent combination of education, training, and experience. Knowledge of: * Applicable local, State, and Federal laws, codes, regulations, and ordinances. * Business analysis principles, project management methodologies, and technology implementation. * Problem resolution methods and practices. * Project lifecycle phases, including initiation, planning, execution, and close out. * Documentation standards for technical and business processes. * General office policies, procedures, and equipment. Skill in: * Analyzing business processes and identifying technology-based improvements. * Preparing and presenting clear and concise documentation and reports. * Facilitating stakeholder meetings, interviews, and focus groups to gather and refine requirements. * Managing competing priorities and adapting to shifting deadlines in a fast-paced environment. * Using word processing, spreadsheet, pivot tables and presentation software with a high level of proficiency. * Maintaining confidentiality and handling sensitive information appropriately. * Establishing and maintaining cooperative working relationships with individuals of diverse background and communication styles. * Communicating effectively, both verbally and in writing, with technical and non-technical audiences. LICENSE AND CERTIFICATION REQUIREMENTS None PHYSICAL DEMANDS AND WORKING ENVIRONMENT Work is performed in a standard office environment with limited exposure to adverse conditions.
    $73k-98k yearly est. 18d ago
  • Technical Writer

    CNH Industrial 4.7company rating

    Technical Writer Job 165 miles from Davenport

    CNH Industrial is a world-class equipment and services company. Driven by its purpose of Breaking New Ground, which centers on Innovation, Sustainability and Productivity, the Company provides the strategic direction, R&D capabilities, and investments that enable the success of its five core Brands: Case IH, New Holland Agriculture and STEYR, supplying 360° agriculture applications from machines to implements and the digital technologies that enhance them; and CASE and New Holland Construction Equipment delivering a full lineup of construction products that make the industry more productive. Across a history spanning over two centuries, CNH Industrial has always been a pioneer in its sectors and continues to passionately innovate and drive customer efficiency and success, driven by its purpose of Breaking New Ground. As a truly global company, CNH Industrial's 35,000+ employees form part of a diverse and inclusive workplace, focused on empowering customers to grow, and build, a better world. The Technical Writer will craft and develop comprehensive and accurate technical information that meets all standards of CNH worldwide dealers and customers. This project team member will build new and major updates of technical information and rely on understanding of CNH equipment, organization, and processes. This role will focus on the Service Manual and diagnostic information required to efficiently diagnose and repair issues in the field. This position is eligible for hybrid work arrangements - which will require 3 days per week in our Racine, WI office. Responsibilities * Develops clear written materials to support quality activities such as operations, maintenance or repair manuals, training documentation and standard operating procedures, specifications and help systems. * Interviews technical staff to collect process or product information and specifications. * Develops and maintains procedures and standards for maintaining documents and change control of documents, including document development, approval, production, distribution and amendment. * Maintains computerized document control records management system and/or hardcopy documents to ensure compliance with all applicable and required standards including GMP (good manufacturing practice) and QSR (quality system regulation) requirements. * Adheres to established terminology, style and editorial quality standards. * Distribution and training of created publications as needed. * Other related duties as assigned The annual salary for this role is $63,000 - $75,600 (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.) Qualifications * Bacherlor's degree in technology, Automotive, Agricultural, or relevant discipline with 3 years of experience in mechanical, electrical and hydraulics OR * Associates' degree in technology, Automotive, Agricultural, or relevant discipline with 5 years of experience in mechanical, electrical and hydraulics OR * High school diploma with at least five (8) years of experience in Automotive, Agricultural, mechanical, electrical and hydraulics. Preferred Qualifications * Basic computer knowledge, MS Suite, and navigation between multiple systems. * Experience with Arbortext is preferred. * Hands on with mechanical repairs is extremely helpful. CNH Industrial offers a wide variety of benefits that not only encourages wellness and preventive care, but we also provide the right tools and programs to help you achieve it. Our benefits package includes medical, dental, vision, disability, and life insurance. Our industry leading 401k will support you in meeting your retirement objectives. Additional benefits include paid parental leave, flexible work policies, opportunities for self-development and paid leave for specific activities. Click here for more information! US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "EEO is the Law" poster here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here. If you need reasonable accommodation with the application process, please contact us at ***************************. Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, colour, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.
    $63k-75.6k yearly 32d ago
  • Technical Writer - must reside in Southeastern Wisconsin

    Woodway USA 3.9company rating

    Technical Writer Job 157 miles from Davenport

    Required Skills- Proven working experience in technical writing Ability to deliver high quality documentation paying attention to detail Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures Excellent written skills in English Strong working knowledge of Microsoft Office Knowledge of Autodesk software suite Self-motivated and positive attitude. Responsibilities: Work with internal teams to obtain an in-depth understanding of the product and documentation requirements. Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience Write easy-to-understand user interface text Follow all written procedures as outlined in our ISO Quality Manual Develop and maintain a working list of projects including the status of each project. This should include a measurement for “on-time” work completion.
    $53k-63k yearly est. 60d+ ago
  • Technical Publications Manager

    Accuray 4.9company rating

    Technical Writer Job 123 miles from Davenport

    Give hope. Give health. Make your mark in the fight against cancer. At Accuray, we make a direct and powerful impact on the lives of cancer patients every day - helping them live longer, better lives. But our commitment to innovation offers a truly unique opportunity: the chance to change the fight against cancer - helping to develop, introduce and support new treatment delivery systems and software that will give new hope and new health to cancer patients and cancer survivors around the world. Accuray develops, manufactures and sells radiotherapy systems for alternative cancer treatments. Our radiation therapy for cancer makes treatment shorter, safer, personalized and more effective, ultimately enabling patients to live longer, better lives. Job Description Company Statement: Give hope. Give health. Make your mark in the fight against cancer. At Accuray, we make a direct and powerful impact on the lives of cancer patients every day - helping them live longer, better lives. But our commitment to innovation offers a truly unique opportunity: the chance to change the fight against cancer - helping to develop, introduce and support new treatment delivery systems and software that will give new hope and new health to cancer patients and cancer survivors around the world. Accuray develops, manufactures and sells radiotherapy systems for alternative cancer treatments. Our radiation therapy for cancer makes treatment shorter, safer, personalized and more effective, ultimately enabling patients to live longer, better lives. SUMMARY: The Technical Publications and Translations Manager is responsible for the creation, maintenance and delivery of technical publications of our medical devices across platforms and geographies. This role involves managing a team of technical writers and localization specialists, ensuring regulatory compliance and delivering accurate, user-focused content such as user manuals, labeling and training materials. REPORTING TO/DEPARTMENT: This position reports to the Senior Director of Electro/Mechanical Systems in Accuray's Research & Product Development department. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provides leadership, development and guidance to team responsible for the creation, editing and maintenance of technical documents including user manuals, instructions for use (IFUs), training materials and product labeling Ensures technical documentation complies with regulatory standards and industry guidelines Collaborates with translation vendors to optimize workflows, maintain quality and control expense Negotiates scope and requirements for publications by participating with cross-functional leads in the development of schedules to address product roadmap requirements, including task estimation, resulting in execution plans clearly defining measurable phases or milestones. Determines resource allocation and deploys according to plan, detecting project execution risks, surfacing issues, and proposing solutions in the event of resource changes or emergent issues Commits to and delivers on agreed upon schedules Identifies needs for process improvement and development in team space and drives necessary changes, ensuring their completion and/or revision Implement and execute rigorous review of processes for all technical publications to ensure consistency, accuray and clarity and make change recommendations as necessary Support internal and external audits by providing required documentation and addressing findings Drive continuous improvement iniaitives to enhance quality and efficiency of technical publications and translation workflows Stay updated on industry trends, tools and best practices for technical writing and translations CORE COMPETENCIES: Personal Excellence Effective in communication, demonstrates professionalism at all times, and has an accurate picture of self Strengthening the Team Demonstrates high performance standards and effectively collaborates with the team, demonstrates a sense of ownership over assigned deliverables, and shows a high degree of motivation toward achieving individual and team goals Drive for Results Applies financial discipline and a good business sense, supports change, and makes high quality and timely decisions REQUIRED QUALIFICATIONS: Required: Bachelor's degree in communications, journalism, technical writing, science, engineering, or equivalent combination of education and experience, or equivalent work experience At least ten (10) years' experience in technical writing (and of those, at least 2 in Medical Devices) based on engineering drawings, technical information from engineering documentation, consultations with engineers and subject matter experts, and other available sources Five or more years' experience in managing a team of professionals required. Solid knowledge and experience in project management, planning, and resource allocation Excellent communication, presentation, and writing skills Experience with proven results in managing multiple projects simultaneously. Well versed in change introduction processes Experience in managing multiple vendor collaborations simultaneously, including localization WORKING CONDITIONS Indoor Environment: The position takes place indoors, providing a comfortable and climate-controlled workspace Sedentary Work: This role involves extended periods of sitting and working at a desk, requiring good ergonomic practices Computer Usage: Proficiency with computers, including software applications and communication tools, is essential for tasks and collaboration Minimal Physical Strain: While physical demands are generally low, occasional light lifting and moving of objects might be required Structured Schedule: This position usually follows regular business hours, promoting a consistent and predictable work routine To qualify for this position, candidates must be able to furnish proof that they are authorized to work in the country they are applying on a permanent basis without sponsorship. EEO Statement At Accuray, our commitment to patient-first outcomes drives an inclusive and collaborative work environment where the best ideas rise to the top - and everyone works to push them further. We value diversity in both the professional and personal backgrounds of our employees, as this variety adds rich energy to every team, every project and every work day. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin - including individuals with disabilities and veterans.
    $72k-94k yearly est. 1d ago
  • Technical Writer for Oracle EBS HRIS

    360 It Professionals 3.6company rating

    Technical Writer Job 151 miles from Davenport

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Local candidate required MUST HAVE: · BA in Human Relations, IT, Technical Writing, or related field · 3+ years of experience in a technical writing position including: o Experience creating system documentation and training documents o Experience updating existing documentation & training docs after a system upgrade · Detailed knowledge of MS Office Suite, Visio and MS Project · Working knowledge of the following: o Capabilities and formats of HRIS systems o Principles and practices in data entry and system controls · Experience with query/reporting tools - SQL, TOAD and Oracle Reports · Strong technical, customer service and writing skills · Strong project management skills · Ability to work independently and collaboratively in a fast-paced environment NICE TO HAVE: · Oracle HRMS table structures and relationships · Creating documentation & training docs for HRIS systems · Functions and operations of Oracle EBS R12 · Creating and modifying test scripts · Application and use of User Productivity Kit (UPK) Additional Information Regards, Preeti Nahar | Sr. Talent & Client Acquisition Specialist - TAG US | 360 IT Professionals Inc. C: +1 510-254-3300 ext. 140
    $47k-58k yearly est. 60d+ ago
  • Technical Writer

    Repay Holdings Corporation

    Technical Writer Job 3 miles from Davenport

    ABOUT REPAY REPAY ("Realtime Electronic Payments" / NASDAQ TICKER: RPAY) is an established and fast-growing publicly traded financial technology and payment processing company headquartered in Atlanta, Georgia, with offices across the country. REPAY enables its customers to accept payments anytime, anywhere, and through any channel while providing a secure, seamless, and enjoyable payment experience for the end consumers. REPAY offers a comprehensive suite of electronic payment and funding solutions, including debit and credit card processing, ACH processing, Instant Funding, and electronic bill payment systems with full IVR, text, and mobile capabilities. The scalability of its products allows merchants of all sizes to add an instant arsenal of intelligent payment technology solutions to their businesses without significant development costs or infrastructure investments. REPAY is seeking a Technical Writer to join our team. The Technical Writer will work closely with cross-functional teams, including software developers and product managers, to gather information and develop materials to assist with product launches and updates. The work is varied, fast-paced and challenging. You will have an opportunity to grow your technical skill set and knowledge of the FinTech sector. RESPONSIBILITIES * Create and maintain product documentation, including feature descriptions, FAQs, user guides, integration guides, and release notes. * Use visuals, examples, and clear language to help users quickly understand workflows, features, and functionality. * Collaborate with product managers, engineers and customer-facing teams to gain insights, gather requirements, and ensure accuracy and completeness of documentation. * Navigate testing environments to get hands-on experience and document system functionality, workflows, and features. * Create, revise, and refine documentation drafts as features evolve, demonstrating flexibility with iterative processes and adapting to shifting requirements and priorities. * Contribute to documentation plans, estimate tasks, and deliver within release schedules. * Participate in editorial and technical reviews to ensure accuracy, clarity and adherence to writing and brand standards. SKILLS & EXPERIENCE NEEDED * Bachelor's degree in Technical Communication, English or Journalism or similar equivalent experience. * 2+ years of software documentation experience; consumer products preferred. * A strong curiosity and enthusiasm for learning new technologies, exploring software tools, and experimenting with innovative solutions. * Excellent written and verbal communication. * Strong attention to detail and commitment to producing high-quality documentation. * Proven ability to work independently and as part of a team. * Experience creating documentation in an Agile development environment and collaborating with Agile development teams. * Be proficient in Microsoft Office Suite and other relevant software, such as Adobe Acrobat and image editing software. * Familiarity with documentation development processes, review cycles, standards, and content frameworks. * A portfolio of past work to show us your skills and capabilities. PREFERRED SKILLS * Experience authoring or editing documentation markup "source code" like HTML, Markdown, or Wiki platforms. * Experience with knowledgebase systems, Wiki platforms, and/or online documentation platforms like ReadMe and Confluence. * Experience writing API documentation. * Experience with HTML, CSS, JavaScript, or other Web technologies. * Experience with any source control system. * Experience in the FinTech domain, especially Payments and/or Processing. WHY JOIN REPAY.… BECAUSE CULTURE IS EVERYTHING GROWTH & PEOPLE-CENTERED LEADERSHIP As the industry-leading financial technology provider in the Consumer Finance and Business to Business spaces, we continue to set the standard for application development and delivery. In 2019, REPAY became a public company listed on the Nasdaq Stock Market (RPAY). For the past three consecutive years, we have placed on the ACG Atlanta Georgia Fast 40, a list recognizing the top 40 fastest-growing middle-market companies in Georgia. REPAY's leadership empowers each team member to make a difference and stretch to their fullest potential. Our dedication to frequent, transparent communication is shown with companywide meetings where our leaders share company vision and encourage employees to ask questions. FUN WORK ENVIRONMENT & GREAT TEAMS We offer it all: business to casual dress, great snacks & beverages, and open-air collaborative team settings. REPAY has been certified as a Great Place to Work company for 2017, 2018, 2019, 2020, 2021, and 2022. The REPAY team is fun, smart, collaborative, and truly enjoys working together. Making a difference in our local communities - we support several philanthropic initiatives every year to give back to our local communities. We are self-driven, motivated professionals who do not require micro-management to ensure we produce high quality and timely work. INNOVATION & EDUCATION We create highly sophisticated payment processing applications and are always pushing the boundaries of what is possible. We are constantly revolutionizing the industry by building on new ideas from clients and employees. We provide the resources necessary to ensure new innovations can develop quickly and with quality. We encourage continuing education, including professional conferences and events. PUTTING OUR PEOPLE FIRST We believe our people are the best, and we care immensely about their success. We offer a comprehensive benefits package which includes 100% coverage of employee healthcare premiums and several free benefits, including life insurance, disability insurance, and work-life balance resources. All benefits go into effect day one. Our employees' futures are important to us, which is why we have a 401(k)-employer match and and an Employee Stock Purchase Plan. REPAY employees are eligible to participate in our Annual Bonus Program. This bonus award reflects excellent performance of individual contributions and goals achieved during the past year. REPAY's core values are Excellence, Passion, Innovation, Respect, and Integrity. REPAY is an Equal Opportunity Employer and we promote a company culture where diversity, equity and inclusion are central. We are committed to build our teams and grow a company in which employees can succeed, regardless of race, color, national origin, sex, sexual orientation, gender identity or expression, transgender status, pregnancy, religion, age (40 and over), disability, service in the uniformed services, protected veteran status, genetic information, or any other classification protected by federal, state or local law. Celebrating our diverse backgrounds, views and beliefs allows us to embrace what makes us unique and continue to innovate and push the boundaries of what is possible. We are interested in every qualified candidate who is eligible to work in the United States. This position is not eligible for hire in California. Additionally, we are not able to sponsor visas.
    $41k-56k yearly est. 22d ago
  • Technical Writer III

    Us Tech Solutions 4.4company rating

    Technical Writer Job 151 miles from Davenport

    - 3 must have skills - Familiar editing XML content, Interpreting Engineering instructions, personal workload management. - 3 nice to have skills - Tech writer - client/Airbus technical manual exposure, client Toolbox authoring familiarity, Industry standards ATA2200 and/or S1000D. - Any preferred industries and/or background? - Aviation, military, technical writing/editing, publication production. **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $54k-74k yearly est. 60d+ ago
  • Manufacturing Technical Writer

    Baxter Healthcare Corporation 4.0company rating

    Technical Writer Job 139 miles from Davenport

    This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare. Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. Join us at the intersection of saving and sustaining lives- where your purpose accelerates our mission. Your role at Baxter As a Manufacturing Technical Writer, you will play a pivotal role in ensuring our operations adhere to the highest standards of quality and compliance. This is where your expertise will drive flawless execution of regulatory requirements and contribute to our world-class manufacturing processes. Your success in this role will be measured by your ability to effectively manage non-conformance investigations and implement corrective actions that maintain our outstanding standards. Your team Our team is dedicated to Baxter's mission of saving and sustaining lives. We cultivate a collaborative culture where we support each other to achieve ambitious goals. Our worksite in Round Hill, VA, offers a dynamic environment with opportunities for growth and development. Baxter values its employees, offering benefits such as volunteer days, support for working parents, and matching contributions to your retirement plan. What you'll be doing Perform non-conformance (NCR) investigations within the Track Wise 8 Management System. Complete implementation of CAPAs associated with NCR investigations. Maintain a high level of expertise in current regulatory requirements. Serve as a plant resource for compliance and maintain audit-ready status. Provide mentorship and mentorship on DMAIC problem-solving and process improvement projects. Ensure compliance with local procedures, US & International Regulatory, and Baxter corporate quality requirements. What you'll bring BS/BA in science, engineering, or related field. 2-4 years of relevant work experience in a cGMP-related industry or clinical setting. Strong problem-solving and analytical skills. Excellent written/verbal communication and organizational skills. Ability to make independent decisions with minimum oversight. Greenbelt certification or equivalent experience using Six Sigma or other Lean Manufacturing tools. Experienced user of TrackWise. Working knowledge of FDA Regulations and International Regulatory requirements. Understanding of risk management tools. Available to work during off-shift or weekends as needed. We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $48,000 - $66,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonuses. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. US Benefits at Baxter (except for Puerto Rico) This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter Equal Employment Opportunity Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Know Your Rights: Workplace Discrimination is Illegal Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Recruitment Fraud Notice Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
    $48k-66k yearly 60d+ ago
  • Technical Writer

    Barry-Wehmiller 4.5company rating

    Technical Writer Job 47 miles from Davenport

    About Us: Headquartered in St. Louis, MO, USA, Afinitas is the global market leader for pipe and precast concrete equipment, forming systems and concrete accessories used to build the world's critical transportation, water and utility infrastructure systems. Afinitas is known for the innovative technologies and services it provides through its trusted HawkeyePedershaab, BFS, New Hampton Metal Fab and other well-known brands, which customers have relied upon for decades. Afinitas is a part of BW Forsyth Partners, LLC, the investment arm of Barry-Wehmiller, a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world. Job Description: OVERVIEW The Technical Writer is part of the Engineering team and is responsible for analyzing, organizing, writing, editing, laying out, and producing the end user's technical documentation. This documentation includes Installation, Operation, Maintenance, Troubleshooting, Change Parts and Training Materials. ESSENTIAL FUNCTIONS & RESPONSIBILITIES Meet with Subject Matter Experts, including mechanical and electrical engineers, project managers, and assemblers, to learn about and document the equipment and its functions. Plan and organize content and format of all manuals, including publishing the company's first standard for technical writing. Document technical information based on engineering drawings, contracts, schematics, order data sheets, and technical specifications. Photograph machinery and create all graphic content. Verifies accuracy of content by obtaining subject matter experts' technical reviews or performing hands-on reviews and cross-checking final documents to ensure accuracy and completeness. Establish documentation standards, templates, and best practices to ensure consistency and scalability. Maintain documentation updates in line with product releases, ensuring timely revisions that reflect new features, enhancements, or changes. Gather and incorporate feedback from users to continuously improve documentation clarity and usefulness. Ensure documentation is optimised for searchability, readability, and accessibility best practices. Maintain and improve existing documentation, including guides, manuals and tutorials. Analyse, assess and report the impact of technical content. Stay updated on advancements in software, tooling and systems design to incorporate industry best practices into documentation. Ensure documentation adheres to company branding and style guidelines. QUALIFICATIONS & ABILITIES Bachelor's degree in Technical Writing or an Associate's degree in Mechanical or Electronic Engineering, with ideally 3 plus years of Technical Writing experience. Must be able to must be able to understand and then explain highly technical information. Proven expertise in creating technical diagrams, including system architecture, workflows, process flows, and data visualizations. Familiar with a variety of technical communication field concepts, practices, and procedures. Previous experience developing training materials for an environment that specializes in capital equipment or machinery. Excellent communication skills, to be able to explain technical information clearly. Excellent writing, editing, and proofreading skills. Ability to deliver high-quality documentation, paying attention to detail. Ability to manage time and multiple projects. Ability to think analytically and creatively. Strong sense of user advocacy. Understands standardization needs in the documentation arena. WORK ENVIRONMENT This is an office position associated with a manufacturing facility, with travel to customer plants. The employee must be able to correctly wear and use any Personal Protective Equipment (PPE) required by the employer when in manufacturing areas. #LI-ST1 At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work-therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process. Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify. Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments. Company: Afinitas
    $47k-57k yearly est. 44d ago
  • Technical Writer

    Artech Information System 4.8company rating

    Technical Writer Job 157 miles from Davenport

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description: Job Title: Technical Writer Location: Des Moines IA Duration: 3 Months Required Qualifications: • 1+ years technical documentation and publication experience • Drafts, edits and formats basic to moderately complex technical manuals, project and/or other technical documentation. • Drafts and/or edits basic web content. Researches and translates technical information for technical and non-technical users. • Uses developing knowledge of HTML, JavaScript languages and other web-based tools to assist in web-publishing projects. • Authors basic help screens for e-tools, primarily with information supplied by others. • Conducts basic audience analysis. • Edits and/or reformats copy and ensures documentation is in compliance with corporate standards. • Follows established guidelines for organization and design of work. • May maintain document library or repository. • May create graphical technical presentations for others. • Responsible for Data entry and analysis Additional Information Regards, Pavithra P ************ ****************************
    $41k-56k yearly est. Easy Apply 60d+ ago
  • Technical Writer

    Kohler 4.5company rating

    Technical Writer Job 209 miles from Davenport

    Work Mode: Hybrid Opportunity Responsible for the on-time creation and accuracy of technical content developed for plumbing products - deliverables to include publications, labels and packaging, and animations. Responsible for incorporation of publication requirements through consultation with Subject Matter Experts, Tech Comm illustration team, vendors and additional support functions. Leads the creation and maintenance of content and illustrations for installation instructions, homeowner guides, and servicing instructions. Recommends content and illustration standards for product support documentation. Specific Responsibilities * Responsible for the coordination of publication requirements with Engineering, Marketing, and Technical Publications service parts, illustration, and translation staff for Kohler, Sterling, and other brands as identified. * Communicates effectively within the Tech Comm team and with Engineering, Marketing, Customer Service, and other functions to establish clear and concise project scopes and timelines. * Serves as main contact with project teams for technical content and literature requirements. Understands and advises project teams to properly support product launches. * Evaluates project scope and timing to establish clear, actionable timelines for literature completion. Negotiates and sets productions schedules for literature. * Ensures the timely completion of assigned publications. Exhibits strong leadership in the planning, scheduling, organizing, and team implementation of these publications. * Maintains initial development and quality responsibility for technical literature as assigned, covering product information, installation, use, and/or servicing. * Represents Tech Comm department in matters of technical content and usability of publications. Recommends and supports technical communication requirements, standards, and processes for all publications. * Maintains all project data including the determination of cost and timing parameters for projects. * Solicits from and contributes to profession through external activities. * Other responsibilities and tasks as assigned. Skills/Requirements * Requires a Bachelor's Degree in English, Technical Communications, Technical Illustration or other technical discipline along with strong technical writing background. * At least 4 years of technical writing experience for product and/or software is required. * At least 2 years experience in plumbing product installation, design, or documentation preferred, but will substitute similar experience in a related technical/manufacturing field. * Mechanical aptitude, diagnostic skills, and ability to read drawings is required. * Experience with XML and DITA authoring tools is required. * Authoring for reuse is required. * Proficiency with database use and excel spreadsheets required * Requires familiarity with InDesign. Illustration experience with CAD or Pro/E, Creo, Adobe Illustrator, or Arbortext IsoDraw a plus. * Experience with SAP is preferred.. * Requires computer aptitude and demonstrated writing. * Requires demonstrated visualization skills - the ability to translate between two- and three-dimensional data views. Illustration experience a plus. * Requires proven interpersonal and team leadership skills. * Must be self-motivated * Must demonstrate proficiency at managing complex projects, and ability to adapt to changing priorities. * Typing skills are essential for productivity. * Candidate will use Astoria CMS, Oxygen, InDesign, Windchill, MS Project Online, MS Teams and Office daily. Preference to candidates with this software experience. #LI-Hybrid #LI-SC2 Applicants must be authorized to work in the US without requiring sponsorship now or in the future. The salary range for this position is $66,300 - $83,500. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. Available benefits include medical, dental, vision & 401k. Why Choose Kohler? We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact *********************. Kohler Co. is an equal opportunity/affirmative action employer.
    $66.3k-83.5k yearly 24d ago
  • Technical Writer and Trainer

    JSSI

    Technical Writer Job 151 miles from Davenport

    For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and financial tools to the business aviation industry. With 6,000+ aircraft supported by maintenance programs and software platforms, JSSI leverages this wealth of data, scale, and innovation to drive cost savings and provide custom solutions that align to the interests of each client, regardless of make or model. Learn more at jetsupport.com. JSSI products and services include: Maintenance Programs. Hourly Cost Maintenance Programs to stabilize maintenance budgets, maximize aircraft availability and enhance residual value. Parts & Leasing. Experienced product line specialized team who leverages our All-OEM inventory and global vendor relationships and go beyond parts sourcing to find optimal customer solutions. Software: Traxxall and Conklin & de Decker. Powerful data platforms to help you make more informed decisions, from choosing the right aircraft to tracking your maintenance, inventory, and MRO projects. Advisory Services. Objective insights and independent technical advice from a global team of technical advisors and ASA-accredited appraisers for virtually any business jet, turboprop or helicopter. Aviation Capital. Customized asset-based finance solutions for business aviation. Position Overview: We are seeking a detail-oriented and highly skilled Technical Writer and Trainer to create, edit, and maintain documentation that clearly communicates complex technical information to a wide range of audiences. The ideal candidate will collaborate with engineers, product managers, and other stakeholders to produce user manuals, training materials, API documentation, and other technical content. Duties and Responsibilities: * Develop, edit, and maintain technical documentation, including user guides, API documentation, knowledge bases, FAQs, and system manuals. * Experience training internal employees on how to utilize internal tools and software * Collaborate with subject matter experts (SMEs) to gather and synthesize complex technical information. * Translate technical concepts into clear, concise, and user-friendly content. * Ensure consistency, accuracy, and clarity across all documentation. * Work closely with product and engineering teams to update documentation in line with software releases, product updates, and new features. * Create and edit visual aids such as diagrams, screenshots, and workflow charts to enhance understanding. * Ensure documentation adheres to company style guides, industry standards, and best practices. * Manage multiple projects and deadlines in a fast-paced environment. * Gather feedback from users and stakeholders to continuously improve documentation. Desired Credentials: * Bachelor's degree in Technical Writing, English, Communications, Computer Science, or a related field. * Proven experience as a Technical Writer in a software, engineering, or technology-focused company. * Excellent writing, editing, and proofreading skills. * Ability to quickly grasp complex technical concepts and translate them into simple, clear, and engaging content. * Solid grip on documentation publishing software such as Zendesk Guide, Camtasia, SnagIt, and other software * Experience with process flow tools such as Visio, Draw.IO, Lucid * Strong organizational and time-management skills. * Ability to work independently as well as collaboratively in a team environment. * Experience with usability testing and user experience (UX) design principles. At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent. For this role, the annual base pay generally ranges from $60,000 to $72,000 with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role. Additionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law. JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
    $60k-72k yearly 60d+ ago
  • Technical Writer and Trainer

    Jet Support Services 4.0company rating

    Technical Writer Job 151 miles from Davenport

    About JSSI For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and financial tools to the business aviation industry. With 6,000+ aircraft supported by maintenance programs and software platforms, JSSI leverages this wealth of data, scale, and innovation to drive cost savings and provide custom solutions that align to the interests of each client, regardless of make or model. Learn more at jetsupport.com.JSSI products and services include:Maintenance Programs. Hourly Cost Maintenance Programs to stabilize maintenance budgets, maximize aircraft availability and enhance residual value.Parts & Leasing. Experienced product line specialized team who leverages our All-OEM inventory and global vendor relationships and go beyond parts sourcing to find optimal customer solutions.Software: Traxxall and Conklin & de Decker . Powerful data platforms to help you make more informed decisions, from choosing the right aircraft to tracking your maintenance, inventory, and MRO projects.Advisory Services. Objective insights and independent technical advice from a global team of technical advisors and ASA-accredited appraisers for virtually any business jet, turboprop or helicopter.Aviation Capital. Customized asset-based finance solutions for business aviation. Position Overview: We are seeking a detail-oriented and highly skilled Technical Writer and Trainer to create, edit, and maintain documentation that clearly communicates complex technical information to a wide range of audiences. The ideal candidate will collaborate with engineers, product managers, and other stakeholders to produce user manuals, training materials, API documentation, and other technical content. Duties and Responsibilities: Develop, edit, and maintain technical documentation, including user guides, API documentation, knowledge bases, FAQs, and system manuals. Experience training internal employees on how to utilize internal tools and software Collaborate with subject matter experts (SMEs) to gather and synthesize complex technical information. Translate technical concepts into clear, concise, and user-friendly content. Ensure consistency, accuracy, and clarity across all documentation. Work closely with product and engineering teams to update documentation in line with software releases, product updates, and new features. Create and edit visual aids such as diagrams, screenshots, and workflow charts to enhance understanding. Ensure documentation adheres to company style guides, industry standards, and best practices. Manage multiple projects and deadlines in a fast-paced environment. Gather feedback from users and stakeholders to continuously improve documentation. Desired Credentials: Bachelor's degree in Technical Writing, English, Communications, Computer Science, or a related field. Proven experience as a Technical Writer in a software, engineering, or technology-focused company. Excellent writing, editing, and proofreading skills. Ability to quickly grasp complex technical concepts and translate them into simple, clear, and engaging content. Solid grip on documentation publishing software such as Zendesk Guide, Camtasia, SnagIt, and other software Experience with process flow tools such as Visio, Draw.IO, Lucid Strong organizational and time-management skills. Ability to work independently as well as collaboratively in a team environment. Experience with usability testing and user experience (UX) design principles. At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent. For this role, the annual base pay generally ranges from $60,000 to $72,000 with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role. Additionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law. JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
    $60k-72k yearly 3d ago
  • Senior Specialist - Document Control

    Eli Lilly and Company 4.6company rating

    Technical Writer Job 154 miles from Davenport

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Position Overview: Lilly is actively growing its manufacturing footprint globally to meet the needs of patients and deliver on our exciting future. As a result, Lilly is looking for experienced quality assurance associates to support our growth in Lilly Kenosha County (LKC). This is an outstanding opportunity to deliver on new manufacturing investments and new pioneering technologies. The Senior Specialist - Document Control serves as a site document controller to support GxP Documentation and records for the Quality Management System (QMS) under the Central Quality Systems organization which enables the LKC site to provide safe and effective products and to meet customer expectations and regulatory requirements. The Senior Specialist - Document Control is responsible for assisting in the development, optimization, and maintenance of Document Control systems to ensure compliance with FDA regulations and company policies and procedures. This role represents Document Control in QA Initiatives and Cross Functional projects. Additionally, this role is responsible for the review, routing, distribution and filing of GXP documentation. This position requires a thorough knowledge of computer applications in the Microsoft Office Suite. Responsibilities: Assist in the coordination of Document Control activities in a specified Documentation Center location. Update departmental Standard Operating Procedures as needed. Provide technical assistance throughout the document initiation, review, and approval process. Prepare and route documentation packages throughout review and approval cycle. Assist in departmental related internal audits, NCE investigations and corrective actions. Track document approval activities in electronic tracking system; ensuring on-line e-library is updated and accurate. Distribute approved documentation to appropriate personnel, track receipt of documentation, and maintain distribution matrices. Manage serialized forms. Initiate and track periodic Documentation Binder Audits to assure documentation in the field is current and complete. Issue controlled Production Documentation to Manufacturing and Laboratory Notebooks to cross functional areas; maintain records of issuance. Label and code files for storage in on-site Documentation Centers. Always ensure ethics and compliance commitment. Report/Address compliance issues in a timely manner. Attend cGMP training programs as required. Participate in department optimization efforts; take the lead on selected projects and assignments, following them through to closure. Basic Requirements: High School Diploma or GED or college BA/BS. 3 to 5 years in a GMP environment. Thorough knowledge of Document Management practices and principles in a Corporate and GMP environment. Establish positive interpersonal relationships and interact effectively with people. Work with multiple assignments at a time and within a fast-paced environment. Ability to learn different computer systems and work knowledge of Microsoft (e.g. Excel, Word). Ability to prioritize work and to deliver under short deadlines. Experience in a GMP manufacturing environment. On-site presence is required. Additional Skills/Preferences: Undergraduate degree in progress, Associate or Bachelor's degree. Demonstrated strong oral and written communication and interpersonal interaction skills. Demonstrated strong technical writing skills. Responsible for maintaining a safe work environment, working safely and accountable for supporting all HSE Corporate and Site Goals. Ability to compile data and metrics in reports understandable by management and business partners. Previous experience with serialization, Quality management systems such as Master Control, TrackWise and/or Veeva. Experience with Veeva Quality Docs. Smartsheet experience. Additional Information: Primary location is Kenosha County, Wisconsin. Ability to travel (approximately 10 %). Ability to work overtime as required. This is intended to provide a general overview of the job requirements at the time it was prepared. The job requirements of any position may change over time and may include additional responsibilities not specifically described in the . For GMP purposes, the job description should be updated for significant changes. As always, you should consult with your supervisor regarding your actual job responsibilities and any related duties that may be required for the position. Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is $28.12 - $46.88 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. #WeAreLilly
    $80k-112k yearly est. 1d ago
  • Jr. SQL Report Writer - Rockford, IL

    Dyopath

    Technical Writer Job 93 miles from Davenport

    td id="gnewton JobDescriptionText" div div /div div /div divb Job Summary:/b/div div Under direct supervision candidate will assist with developing, administering, and maintaining Microsoft SQL servers, clusters and databases. Applies appropriate processes, procedures and security measures to ensure data availability and integrity to improve performance, availability, and stability of all IT initiatives./div div /div divb About Us/b:/div div DYOPATH, a leading Managed Service Provider (MSP) was founded to empower organizations by delivering trusted IT solutions. At DYOPATH we pursue both purpose and success, knowing one will ultimately lead to the other. Our core values foster a culture that promotes accountability, excellence, exceptional customer service and sustainability. Our team is passionate, fun, creative and courageous in communications. /div div /div divb Essential Duties:/b /div div The SQL report writer will perform the following key functions:/div div /div ul li Coordinates enhancements and maintenance of databases, as well as structural changes/li li Implements backups, maintenance plans and other procedures/li li Continually monitors database performance and enhance performances as required/li li Documents database architecture - Data Modeling/li li Monitors systems and platforms for availability/li li Performs data loading and verification/li li Other Duties as assigned/li /ul divb Qualifications/b /div ul li Excellent analytical and problem solving skills./li li Ability to work and learn under direction supervision./li li Beginner to intermediate understanding of SQL query scripting/li li Excellent communication and documentation skills/li /ul divb Requirements/b /div div /div ul li Bachelor's degree in Computer Science, Information Systems; or an equivalent degree and two years of relevant experience, or equivalent education and experience/li /ul divb Work Environment/b /div ul li Fast-Paced, High activity environment/li li Office location: Rockford, IL/li li Lifting and/or Pulling up to 40lbs.; Sitting, Bending, Standing/li /ul divb Equal Opportunity Employer/b /div div DYOPATH is committed to a work environment free of all forms of discrimination. DYOPATH recruits and hires without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. For more information about DYOPATH, please visit our website at a href="***************************************** /div div /div div The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job. /div /divbr/ /td
    $59k-78k yearly est. 60d+ ago
  • Enrollment Content Writer

    University of Wisconsin Parkside 3.9company rating

    Technical Writer Job 159 miles from Davenport

    About the University of Wisconsin-Parkside Since its founding in 1968, the University of Wisconsin-Parkside has been a trusted partner for the region's higher educational needs, empowering students to thrive, advancing applied knowledge, and developing talent for the future. The university offers undergraduate and graduate degrees, as well as certificates and pre-professional programs, designed to foster personal and professional growth through real-world and impactful learning experiences. With over 30,000 alumni-nearly 60 percent of whom were the first in their families to earn a degree-UW-Parkside reflects and celebrates the vibrant diversity of our world. Our beautiful campus, located in the dynamic Chicago-Milwaukee corridor, offers unmatched access to world-class internships, professional networks, and endless career-building opportunities, placing students at the center of it all. UW Parkside is a great place to start or enhance your career and is part of the UW System. The campus is nestled in 700 acres of woodland and prairie and two miles west of Lake Michigan in Kenosha, WI. At Parkside we offer good benefits and an opportunity to get involved in community projects and employee engagement activities. We are certainly proud of its diverse student body in the UW System. We work together to help our students, staff and faculty thrive. Find out why Parkside is where you belong. Position Title: Writer/Enrollment Content Writer Pay Range: $45,000 - $60,000, commensurate with qualifications and experience Employment Type: Full-time, Academic Staff Non-Instructional, Salaried Reports To: Assistant Vice Chancellor for Enrollment Services/Director of Admissions The Enrollment Content Writer, in consultation with the Assistant Vice Chancellor for Enrollment Services, is responsible for developing and executing a communication plan aimed at attracting prospective students through print, digital, video, and social media content showcasing the institution and our value proposition. The position is responsible for writing, editing, designing, and sequencing engaging recruitment messages segmented by the various prospective student groups (i.e. high school students, transfer students, adult and returning students, graduate students, online students, international students, etc.). Additionally, the Content Writer will assist in the development of communications to students related to financial aid, enrollment, and student success initiatives and will maintain the enrollment services webpages. The Content Writer will work with University branding/communications to ensure messaging and designs are in line with the overall campus brand strategy. Additionally, the Content Writer will work closely with the Admissions CRM Administrator to coordinate segmented communications and analyze messaging campaign data to inform recruitment strategies. The position will also assist with designing templates and editing presentations used for campus visit and orientation programs. The Content Writer reports to the Assistant Vice Chancellor for Enrollment Services/Director of Admissions and serves as a key member of the Admissions team. Tied directly to Admissions, this position is designed to respond rapidly to the changing targets/relationships needed for admissions communication. The successful candidate will demonstrate an ability to produce rapid, dynamic mixed communications. Essential Job Functions Essential Job Functions * Knowledge of best practices in higher education recruitment communications strategies. * Knowledge of best practices for online content management and online user behavior. * Demonstrated skill in researching, developing, writing, and editing content with a focus on the intended audience. * Ability to be customer-service oriented, focusing on positive support and assistance to communications stakeholders. * Demonstrated ability to contribute to creative ideas and processes related to student recruitment communications. * Demonstrated ability to manage and prioritize multiple projects while adhering to deadlines and attention to detail. * Ability to work independently as well as in a collaborative team atmosphere. * Experience working with a CRM in enrollment services / higher education. * Willingness to work occasional evenings and weekends. Qualifications Qualifications REQUIRED: * Bachelor's degree from an accredited institution. * 3-5 years of demonstrated work experience in communications focusing on print, digital, social media, and electronic communications. * Experience using and monitoring social media platforms to grow prospect/client base. PREFERRED: * Bachelor's degree from an accredited institution in marketting, communications, sales, English, or related field. * 3-5 years of experience in higher education admissions/enrollment services communications. * Experience with digital marketing and/or a Customer Relationship Management (CRM) system. Physical Demands of the Job: * Ability to perform repeating motions that may include the wrists, hands, and/or fingers. * Ability to assess the accuracy, neatness and thoroughness of the work assigned. * Ability to perform extended periods of standing, walking, or sitting. * Ability to occasionally lift and carry objects up to 20 pounds. Salary and Benefits Salary and Benefits Commensurate with qualifications and experience. The University of Wisconsin System provides a liberal benefits package, including participation in a state pension plan. Benefit Details: ***************************************** Health & Retirement Contributions Estimator: *****************************************benefits-estimator/ Application Process Application Process HOW TO APPLY: Applications must be submitted electronically through our employment portal. If you need additional assistance you may contact Human Resources at **************. Hours 8:00am-4:30pm Monday-Friday. STEP 1: Please select the applicable link below: External Applicants: (NOT currently employed by the University of Wisconsin System) Internal Applicants: (Currently employed by the University of Wisconsin System) STEP 2: Submit application materials Please be sure to complete all required fields and include all required documents before submitting your application. Once submitted, you will not be able to edit or attach any application materials. Files must be complete to be considered. All materials must be added at one time, once submitted you may not edit/add to profile. Please include the following documents: * Cover Letter outlining your qualifications for the position * Resume Review of Applications Applications received by 05/18/2025 are ensured full consideration. Position open until filled. Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e., a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of employer sponsorship) on or before the effective date of appointment." You must select "SUBMIT". Selecting "Save" will not forward your application materials to the search committee. Please be sure to complete all required fields and include all required documents before submitting your application. Once submitted, you will not be able to edit or attach any application materials. In instances where the Review Committee is unable to ascertain from a candidates application materials whether she/he meets all of the required qualifications, or if all of the application materials are not submitted, they will be evaluated as not meeting such qualifications and may be excluded from further consideration. Legal Notices and Important Information Legal Notices and Important Information Employment will require a criminal background check, and if you have prior work history within the last 7 years with Universities of Wisconsin, a personnel file review check for employee misconduct. It will also require your references to answer questions regarding employee misconduct, sexual violence, and sexual harassment. If the results are unacceptable, the offer will be withdrawn or, if you have started employment, your employment will be terminated. (see TC1 - App. 4 and p. 12) It is the policy of UW-Parkside to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need assistance or accommodations at any stage of the recruitment process because of a disability, please let us know. Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations to a person's disability. Contact Amber Marzette ****************
    $45k-60k yearly 44d ago
  • GA - Pre-Professional - Assistant Staff Writer - TCH - Fall 2025 - Spring 2026

    Illinois State University 4.0company rating

    Technical Writer Job 108 miles from Davenport

    Our faculty engage in research and partnerships throughout the Bloomington/Normal and Chicagoland areas. As our assistant staff writer, you will help us get the word out about all the great things going on in the School of Teaching and Learning by writing stories for the TCH Newsletter and collaborating on other media and communications projects.You will be expected to cover events, sometimes outside regularly scheduled hours, and interview multiple subjects for most stories. This position requires professional skills such as writing, interviewing, organization, editing, and teamwork. Additionally, you will get the opportunity to network with professionals throughout campus and the greater Bloomington/Normal area. Duties include: * Interviewing faculty, students, and others related to TCH stories * Attending and covering events hosted or sponsored by TCH * Producing original writing and stories for the TCH newsletter * Collaborating with the Assistant Director on the TCH newsletter and social media * Editing and proofreading original writing Additional Information The School of Teaching and Learning is a unit with the College of Education. It is home to four undergraduate teacher education programs and four graduate programs. Salary Rate / Pay Rate $1,510 for 0.5 FTE appointment Required Qualifications 1. Bachelor's Degree in journalism, communications, or related field 2. Strong writing, copywriting, proofreading, and editing skills 3. Basic photography skills, with the ability to do slight edits to photos a plus 4. Knowledge of various social media platforms, preferably with a background in creating content for an organization 5. Must be professional, highly motivated, personable, timely, and detail-oriented with excellent communication skills, both verbal and written 6. Eligible for appointment as per the requirements in the Graduate Assistant Handbook which can be found at ***************************************************** 7. Must be a degree seeking graduate student at Illinois State University in Teaching and Learning Preferred Qualifications * Bachelor's Degree in journalism, communications, or related field * Strong writing, copywriting, proofreading, and editing skills * Basic photography skills, with the ability to do slight edits to photos a plus * Knowledge of various social media platforms, preferably with a background in creating content for an organization * Must be professional, highly motivated, personable, timely, and detail-oriented with excellent communication skills, both verbal and written Work Hours 20 hours per week Proposed Starting Date August 15, 2025 Required Applicant Documents Resume, Cover Letter, Reference List, Work Availability, and Writing Sample Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply" Special Instructions for Applicants Note: If you have not yet been assigned a University ID, but are interested in applying for this graduate assistantship, please proceed with the graduate assistant application process. For the first question regarding your University ID, simply enter in nine (9) zeros (e.g., 000000000). You must be eligible for employment in the United States and at Illinois State University and/or for the number of hours required for the position. Illinois State University student employees are restricted to no more than 28 hours per week of on-campus employment for all positions held. International students are restricted by their visa status to no more than 20 hours per week of on-campus employment when the university is in session but may work up to 28 hours per week when the university is not in session. Please contact the Office of International Student and Scholar Services for guidance on visa restrictions on work hours. The University cannot grant exceptions to visa status rules/laws. Benefits for Graduate Assistants can be found in the Graduate Assistant Handbook (*****************************************************). Contact Information for Applicants Ellis Hurd *************** Important Information for Applicants This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources. Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at **************. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence. If you are having difficulty accessing the system, please call Human Resources at **************. Application Opened: 04/03/2025 06:00 AM CST Application Closes:
    $1.5k weekly Easy Apply 60d+ ago

Learn More About Technical Writer Jobs

How much does a Technical Writer earn in Davenport, IA?

The average technical writer in Davenport, IA earns between $36,000 and $64,000 annually. This compares to the national average technical writer range of $48,000 to $87,000.

Average Technical Writer Salary In Davenport, IA

$48,000

What are the biggest employers of Technical Writers in Davenport, IA?

The biggest employers of Technical Writers in Davenport, IA are:
  1. Contact Government Services
  2. Repay Holdings Corporation
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