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Technical Writer Jobs in Iowa

- 27 Jobs
  • Procedure Writer

    Innova Solutions 4.3company rating

    Technical Writer Job In Des Moines, IA

    Innova Solutions has a client that is immediately hiring for a Policy & Procedures Consultant- Credit Cards Loyalty/Rewards. Title: Policy & Procedures Consultant- Credit Cards Loyalty/Rewards Job Type: Fulltime / Contract on W2 Duration: 6 + Months As a Policy & Procedures Consultant, you will: Complete a full review and rewrite of control procedures in the Earn and Account Management product area to ensure alignment with company policies Identify opportunities to consolidate controls and procedures, reducing redundancy Enhance procedure quality and completeness by interviewing stakeholders such as technology engineers, product managers, and others familiar with the current processes Create a process for ongoing monitoring to assess the effectiveness and accuracy of controls and procedures Develop a repeatable process for responding to internal and external audits The ideal candidate will have: Strong background in internal controls, risk management, or audit in the financial services or credit card domain Experience with credit card loyalty or rewards programs is preferred Excellent skills in policy/procedure documentation and stakeholder collaboration Ability to synthesize complex processes into clear, actionable procedures Strong communication and process improvement skills Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW. Thank you! Mamta Lohuni Email: ******************************** Contact: ************ PAY RANGE AND BENEFITS: Pay Range*: Between $55-- 60per hour> *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centres across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. Recent Recognitions: Named One of America's Best Employers for New Grads by Forbes (2024 Named One of the Best Companies to Work For by U.S. News & World Report (Private Companies List, 2024-2025) One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024) One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics) Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023) One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024) AWS Advanced Tier Services Partner with 100+ certifications Website: ******************************** Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at ********************** or **************. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws. Thankyou !
    $55 hourly 3d ago
  • Technical Writer

    ITW 4.5company rating

    Technical Writer Job In Des Moines, IA

    Alpine, an ITW company, provides a suite of proprietary software, engineering services, and equipment that enables our customers to design, engineer, and fabricate structural building components (trusses & wall panels) using both light-frame wood construction and light-gauge steel materials. Partnering with truss manufacturers, lumber & building material suppliers, and homebuilders, we deliver solutions that improve productivity, quality, and profitability. We're looking for a self-motivated **Technical Writer** to join our team in Fort Lauderdale, FL (remote/hybrid option available). In this role, you'll take full ownership of Alpine's online Help Documentation platform, translating complex product functionality into clear, concise, and engaging content. You'll work closely with Product Owners, developers, QA, and customer-facing teams to ensure every feature is thoroughly documented and easy to use. ITW offers its employees a path for advancement, a competitive salary, and a comprehensive benefits package designed to help you care for yourself, your family, and your future. **Job Description** + **Help Documentation Management** + Own Alpine's online Help platform across several software products. + Translate complex technical processes and workflows into clear, concise, and user-friendly content. + **Self-Directed Workflow Execution** + Monitor product Jira boards to identify and prioritize documentation needs. + Coordinate with Product Owners and subject-matter experts to gather accurate information and real-world use cases. + Maintain consistent publishing cadence and version control. + **Cross-Functional Collaboration** + Partner with product owners, developers, QA, and support to align documentation deliverables with release schedules. + Contribute to evolving documentation standards and system enhancements. **Key Competencies for Success** + **Hands-On Product Expertise** Quickly learn complex software tools and accurately reflect real-world use cases in your writing. + **Self-Directed Execution** Proactively identify documentation gaps, manage multiple priorities, and meet deadlines with minimal oversight. + **Collaborative Communication** Skilled at extracting information from diverse stakeholders, resolving ambiguity, and integrating feedback. **Qualifications** + Experience using Alpine truss design software or similar strongly preferred. + Excellent writing, editing, and organizational skills + 3+ years of technical writing experience, preferably in software or industrial products + Proven track record creating user manuals, online help, or knowledge-base content + Comfortable working in a fast-paced, agile environment and collaborating cross-functionally **Additional Information** ITW is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. We do not accept unsolicited resumes. To be considered an applicant, please apply online to a specific job posting. If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please click here (*****************************) for information on how to contact us directly. A benefits overview can be found on ******************* . **Compensation Information:** Certain states require that pay information be included in job postings. The specific hiring rate within the posted pay range will depend on the successful candidate's qualifications, prior experience, and the geographic location. For example, In Illinois, the pay rate will be between $85,000-$105,000 (highly experienced).
    $85k-105k yearly 23d ago
  • Consultant, Technical Writer

    Cardinal Health 4.4company rating

    Technical Writer Job In Des Moines, IA

    **What Technical Writing contributes to Cardinal Health** Technical Writing is responsible for working with BAs, QAs, engineers, product managers and other subject matter experts to develop technical product and process support documentation. **Responsibilities** + Demonstrate ability to communicate written and graphically with various audiences including c-suite executives. + Create presentation guide documents for client review using graphic design tools + Ensure documents and imaging meet Cardinal Health standards + Graphic image modification + Create software application templates + Edit forms for system mapping + Create organizational presentations and documentation + Contribute to the development of templates, infographics, and screenshot markups + Create instructional documents and videos + Collaborate with cross functional teams to gather information and translate complex technical concepts into accessible content + Create, edit, and maintain concise and user-friendly technical documentation packages **Qualifications** + 4-8 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + Experience in adobe suite preferred + Graphic design experience preferred **What is expected of you and others at this level** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Anticipated salary range:** $79,700 - $113,800 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 07/04/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. \#LI-Remote \#LI-AP4 _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $79.7k-113.8k yearly 34d ago
  • Technology Business Analyst

    Scott County 3.7company rating

    Technical Writer Job In Davenport, IA

    Under limited supervision, the Technology Business Analyst serves as a key liaison between County departments/offices and the Information Technology Department. Supports evaluation and implementation of software solutions by gathering and translating business requirements, improving processes, and aligning technology projects with organizational needs. Promotes collaboration, enhances user experience, and supports change management initiatives throughout the technology lifecycle. Assists in project planning, user engagement, and deployment of new systems. Job Responsibilities Essential functions, as defined under the Americans with Disabilities Act, may include any of the followingrepresentative duties, knowledge, and skills. This list is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and duties performed by incumbents of this class. Employees are required to be in attendance and prepared to begin work at their assigned work location on the specified days and hours. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: Collaborates with departments and offices to understand business operations, identify process improvement opportunities, and recommend technology-based solutions. Facilitates requirements-gathering sessions and translates business needs into functional specifications for IT projects. Participates in project planning and provides analytical support throughout the lifecycle of technology projects, including planning, development, implementation, training, and close out. Assists in technology change management processes by documenting workflows, identifying training needs, and ensuring consistent communication between stakeholders. Prepares and maintains documentation related to business processes, software requirements, and system configurations. Serves as a liaison between internal stakeholders and IT staff to ensure business needs are met and user experience is optimized. Conducts research on software tools and industry trends to support informed technology recommendations and improve service delivery. Monitors project status and provides regular updates to management, including identification of risks or potential delays. Leads or supports user testing and validation of systems to ensure successful implementation and adoption. Maintains accurate records of project activities, decisions, system requirements, and user communications. Supports and promotes a collaborative culture between IT and County Departments and Offices. Demonstrates the ability to exemplify, by his/her actions, the County PRIDE philosophy. Performs related duties as assigned. Standards For Initial Consideration Education, Training, and Experience Guidelines Bachelor's degree in business administration, public administration, project management, education or a related field; AND three (3) years of experience in business analysis, process improvement, or systems implementation; OR any equivalent combination of education, training, and experience. Knowledge of: Applicable local, State, and Federal laws, codes, regulations, and ordinances. Business analysis principles, project management methodologies, and technology implementation. Problem resolution methods and practices. Project lifecycle phases, including initiation, planning, execution, and close out. Documentation standards for technical and business processes. General office policies, procedures, and equipment. Skill in: Analyzing business processes and identifying technology-based improvements. Preparing and presenting clear and concise documentation and reports. Facilitating stakeholder meetings, interviews, and focus groups to gather and refine requirements. Managing competing priorities and adapting to shifting deadlines in a fast-paced environment. Using word processing, spreadsheet, pivot tables and presentation software with a high level of proficiency. Maintaining confidentiality and handling sensitive information appropriately. Establishing and maintaining cooperative working relationships with individuals of diverse background and communication styles. Communicating effectively, both verbally and in writing, with technical and non-technical audiences. Supplemental Information LICENSE AND CERTIFICATION REQUIREMENTS None PHYSICAL DEMANDS AND WORKING ENVIRONMENT Work is performed in a standard office environment with limited exposure to adverse conditions.
    $73k-98k yearly est. 9d ago
  • Technical Writer

    Artech Information System 4.8company rating

    Technical Writer Job In Des Moines, IA

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Required Qualifications: Drafts, edits and formats basic to moderately complex technical manuals, project and/or other technical documentation. Drafts and/or edits basic web content. Researches and translates technical information for technical and non-technical users. Uses developing knowledge of HTML, JavaScript languages and other web-based tools to assist in web-publishing projects. Authors basic help screens for e-tools, primarily with information supplied by others. Conducts basic audience analysis. Edits and/or reformats copy and ensures documentation is in compliance with corporate standards. Follows established guidelines for organization and design of work. May maintain document library or repository. May create graphical technical presentations for others. 1+ years technical documentation and publication experience. Qualifications Additional Details: Must be local and huge plus is have an English degree or journalism degree Additional Information For more information, please contact Meher Prerana ************
    $41k-56k yearly est. 60d+ ago
  • Technical Writer

    Barry-Wehmiller 4.5company rating

    Technical Writer Job In Mediapolis, IA

    About Us: Headquartered in St. Louis, MO, USA, Afinitas is the global market leader for pipe and precast concrete equipment, forming systems and concrete accessories used to build the world's critical transportation, water and utility infrastructure systems. Afinitas is known for the innovative technologies and services it provides through its trusted HawkeyePedershaab, BFS, New Hampton Metal Fab and other well-known brands, which customers have relied upon for decades. Afinitas is a part of BW Forsyth Partners, LLC, the investment arm of Barry-Wehmiller, a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world. Job Description: OVERVIEW The Technical Writer is part of the Engineering team and is responsible for analyzing, organizing, writing, editing, laying out, and producing the end user's technical documentation. This documentation includes Installation, Operation, Maintenance, Troubleshooting, Change Parts and Training Materials. ESSENTIAL FUNCTIONS & RESPONSIBILITIES Meet with Subject Matter Experts, including mechanical and electrical engineers, project managers, and assemblers, to learn about and document the equipment and its functions. Plan and organize content and format of all manuals, including publishing the company's first standard for technical writing. Document technical information based on engineering drawings, contracts, schematics, order data sheets, and technical specifications. Photograph machinery and create all graphic content. Verifies accuracy of content by obtaining subject matter experts' technical reviews or performing hands-on reviews and cross-checking final documents to ensure accuracy and completeness. Establish documentation standards, templates, and best practices to ensure consistency and scalability. Maintain documentation updates in line with product releases, ensuring timely revisions that reflect new features, enhancements, or changes. Gather and incorporate feedback from users to continuously improve documentation clarity and usefulness. Ensure documentation is optimised for searchability, readability, and accessibility best practices. Maintain and improve existing documentation, including guides, manuals and tutorials. Analyse, assess and report the impact of technical content. Stay updated on advancements in software, tooling and systems design to incorporate industry best practices into documentation. Ensure documentation adheres to company branding and style guidelines. QUALIFICATIONS & ABILITIES Bachelor's degree in Technical Writing or an Associate's degree in Mechanical or Electronic Engineering, with ideally 3 plus years of Technical Writing experience. Must be able to must be able to understand and then explain highly technical information. Proven expertise in creating technical diagrams, including system architecture, workflows, process flows, and data visualizations. Familiar with a variety of technical communication field concepts, practices, and procedures. Previous experience developing training materials for an environment that specializes in capital equipment or machinery. Excellent communication skills, to be able to explain technical information clearly. Excellent writing, editing, and proofreading skills. Ability to deliver high-quality documentation, paying attention to detail. Ability to manage time and multiple projects. Ability to think analytically and creatively. Strong sense of user advocacy. Understands standardization needs in the documentation arena. WORK ENVIRONMENT This is an office position associated with a manufacturing facility, with travel to customer plants. The employee must be able to correctly wear and use any Personal Protective Equipment (PPE) required by the employer when in manufacturing areas. #LI-ST1 At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work-therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process. Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify. Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments. Company: Afinitas
    $47k-57k yearly est. 38d ago
  • Technical Writer

    Repay Holdings Corporation

    Technical Writer Job In Bettendorf, IA

    ABOUT REPAY REPAY ("Realtime Electronic Payments" / NASDAQ TICKER: RPAY) is an established and fast-growing publicly traded financial technology and payment processing company headquartered in Atlanta, Georgia, with offices across the country. REPAY enables its customers to accept payments anytime, anywhere, and through any channel while providing a secure, seamless, and enjoyable payment experience for the end consumers. REPAY offers a comprehensive suite of electronic payment and funding solutions, including debit and credit card processing, ACH processing, Instant Funding, and electronic bill payment systems with full IVR, text, and mobile capabilities. The scalability of its products allows merchants of all sizes to add an instant arsenal of intelligent payment technology solutions to their businesses without significant development costs or infrastructure investments. REPAY is seeking a Technical Writer to join our team. The Technical Writer will work closely with cross-functional teams, including software developers and product managers, to gather information and develop materials to assist with product launches and updates. The work is varied, fast-paced and challenging. You will have an opportunity to grow your technical skill set and knowledge of the FinTech sector. RESPONSIBILITIES * Create and maintain product documentation, including feature descriptions, FAQs, user guides, integration guides, and release notes. * Use visuals, examples, and clear language to help users quickly understand workflows, features, and functionality. * Collaborate with product managers, engineers and customer-facing teams to gain insights, gather requirements, and ensure accuracy and completeness of documentation. * Navigate testing environments to get hands-on experience and document system functionality, workflows, and features. * Create, revise, and refine documentation drafts as features evolve, demonstrating flexibility with iterative processes and adapting to shifting requirements and priorities. * Contribute to documentation plans, estimate tasks, and deliver within release schedules. * Participate in editorial and technical reviews to ensure accuracy, clarity and adherence to writing and brand standards. SKILLS & EXPERIENCE NEEDED * Bachelor's degree in Technical Communication, English or Journalism or similar equivalent experience. * 2+ years of software documentation experience; consumer products preferred. * A strong curiosity and enthusiasm for learning new technologies, exploring software tools, and experimenting with innovative solutions. * Excellent written and verbal communication. * Strong attention to detail and commitment to producing high-quality documentation. * Proven ability to work independently and as part of a team. * Experience creating documentation in an Agile development environment and collaborating with Agile development teams. * Be proficient in Microsoft Office Suite and other relevant software, such as Adobe Acrobat and image editing software. * Familiarity with documentation development processes, review cycles, standards, and content frameworks. * A portfolio of past work to show us your skills and capabilities. PREFERRED SKILLS * Experience authoring or editing documentation markup "source code" like HTML, Markdown, or Wiki platforms. * Experience with knowledgebase systems, Wiki platforms, and/or online documentation platforms like ReadMe and Confluence. * Experience writing API documentation. * Experience with HTML, CSS, JavaScript, or other Web technologies. * Experience with any source control system. * Experience in the FinTech domain, especially Payments and/or Processing. WHY JOIN REPAY.… BECAUSE CULTURE IS EVERYTHING GROWTH & PEOPLE-CENTERED LEADERSHIP As the industry-leading financial technology provider in the Consumer Finance and Business to Business spaces, we continue to set the standard for application development and delivery. In 2019, REPAY became a public company listed on the Nasdaq Stock Market (RPAY). For the past three consecutive years, we have placed on the ACG Atlanta Georgia Fast 40, a list recognizing the top 40 fastest-growing middle-market companies in Georgia. REPAY's leadership empowers each team member to make a difference and stretch to their fullest potential. Our dedication to frequent, transparent communication is shown with companywide meetings where our leaders share company vision and encourage employees to ask questions. FUN WORK ENVIRONMENT & GREAT TEAMS We offer it all: business to casual dress, great snacks & beverages, and open-air collaborative team settings. REPAY has been certified as a Great Place to Work company for 2017, 2018, 2019, 2020, 2021, and 2022. The REPAY team is fun, smart, collaborative, and truly enjoys working together. Making a difference in our local communities - we support several philanthropic initiatives every year to give back to our local communities. We are self-driven, motivated professionals who do not require micro-management to ensure we produce high quality and timely work. INNOVATION & EDUCATION We create highly sophisticated payment processing applications and are always pushing the boundaries of what is possible. We are constantly revolutionizing the industry by building on new ideas from clients and employees. We provide the resources necessary to ensure new innovations can develop quickly and with quality. We encourage continuing education, including professional conferences and events. PUTTING OUR PEOPLE FIRST We believe our people are the best, and we care immensely about their success. We offer a comprehensive benefits package which includes 100% coverage of employee healthcare premiums and several free benefits, including life insurance, disability insurance, and work-life balance resources. All benefits go into effect day one. Our employees' futures are important to us, which is why we have a 401(k)-employer match and and an Employee Stock Purchase Plan. REPAY employees are eligible to participate in our Annual Bonus Program. This bonus award reflects excellent performance of individual contributions and goals achieved during the past year. REPAY's core values are Excellence, Passion, Innovation, Respect, and Integrity. REPAY is an Equal Opportunity Employer and we promote a company culture where diversity, equity and inclusion are central. We are committed to build our teams and grow a company in which employees can succeed, regardless of race, color, national origin, sex, sexual orientation, gender identity or expression, transgender status, pregnancy, religion, age (40 and over), disability, service in the uniformed services, protected veteran status, genetic information, or any other classification protected by federal, state or local law. Celebrating our diverse backgrounds, views and beliefs allows us to embrace what makes us unique and continue to innovate and push the boundaries of what is possible. We are interested in every qualified candidate who is eligible to work in the United States. This position is not eligible for hire in California. Additionally, we are not able to sponsor visas.
    $41k-56k yearly est. 16d ago
  • Proposal Writer

    CVS Health 4.6company rating

    Technical Writer Job In Des Moines, IA

    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. **Position Summary** The **Proposal Writer** contributes strategic and technical support for the sales process. Designs customer centered proposals that focus on financial positioning, product offerings, and network access. Applies technical knowledge of products, programs, services, policies, systems, and pricing methodologies to support proposal strategy and deliverables. **What you will do** + Helps establish and implement results-based programs and innovative initiatives for the Proposals area, under direct supervision. + Completes simple business impact assessments, based on forecasted changes within the Proposals field, to support the development of modification strategies. + Gathers information from source systems to complete proposals, and calculates fees within assigned variance authority levels. + Arranges questionnaire responses based on case-specific quotation strategy and customer priorities. + Assists with plan design review, prepares deviation documents, and compiles proposals for ancillary coverage. + Contributes material for sales presentations and marketing surveys. + Takes direction to execute techniques, processes, and responsibilities. **Required Qualifications** + 2+ years of experience with proposals, sales support, client support, marketing, education, communications, journalism, and/or project management. + Knowledge of Microsoft Office products (Word, Excel, PowerPoint, Outlook) and Internet Explorer. + Ability to work between Monday-Friday from 8:30am-5:00pm Eastern Standard Time. **Preferred Qualifications** + 3-5 years of experience in in the insurance industry. + Working knowledge of collaboration and teamwork. + Working knowledge of execution and delivery (planning, delivering, and supporting) skills. + Working knowledge of business intelligence. + Adept at growth mindset (agility and developing yourself and others) skills. + Expert level knowledge of RFP ( _Request for Proposal_ ) process. + Expert level of knowledge of Meritain process, procedures and organization. + Expert level of project management. + Expert level of problem-solving, decision-making skills, and verbal/written communication skills. + Bachelor's degree. **Education** + High school diploma or GED. **Anticipated Weekly Hours** 40 **Time Type** Full time **Pay Range** The typical pay range for this role is: $21.10 - $49.08 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. **Great benefits for great people** We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: + **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** . + **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. + **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ***************************************** We anticipate the application window for this opening will close on: 06/20/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
    $21.1-49.1 hourly 2d ago
  • Technical Writer

    New Way Trucks

    Technical Writer Job In Scranton, IA

    Build your future with New Way Trucks! New Way Trucks is a family-owned company spanning three generations. We combine family values with cutting-edge technology to deliver excellence in heavy manufacturing. We are a company with small-town values and a Global impact. New Way is the largest private refuse equipment manufacturer in North America with equipment operating in all 50 states, as well as Canada, Latin America, Asia, and beyond. Currently we are seeking a Technical Writer to join our team and be an essential part of our team. This position is responsible for creating logical sequences to reduce complex and/or complicated processes into easy-to-understand steps. Your Role in Our Mission: Compile information on specific components according to the criteria established for manual content. Organize component information such that it can be quickly assembled into a manual for new models. Maintain database for equipment builds. Review manual information for accuracy and update as needed. Catalogue and maintain Operations Manuals archives. Add relevant manual information to every product detail in sales communication for quick identification. Assist in writing training programs for equipment operations. Interface with the engineering department to ensure specifications and processes in the manuals and training program are complete, accurate, and up-to-date. Write service and safety bulletins. To Perform this Job Successfully: Associates degree in Communications, Business, or technical field with 5 or more years of experience in production processes. Technical background with a thorough understanding of physical mechanics. Working knowledge of Adobe InDesign and Office. Must be able to read and interpret blueprints, schematics, and parts breakdowns. CAD skills with SolidWorks or equivalent 3D modeling tools. A background in assembly, service, and repair in the automotive industry is a strong plus. Reduce complex processes into simple, easy to understand, and logical sequences. Excellent oral and written communication skills. Strong ability to interface with all levels of individuals within and outside the company. Ability to read and understand technical documents. Ability to analyze and solve mechanical problems. Physical ability to climb, crawl and to work in awkward positions such as kneeling, bending, stooping and overhead positions. Why New Way Trucks? Family Owned: Experience a close-knit atmosphere where every team member is valued, and contributions recognized. Midwest Values: Integrity, hard work, and community from the core of our operations. Innovation at Heart: We are committed to staying ahead of the curve and continually investing in technology and our people. Competitive Benefit Package: Competitive wages, comprehensive benefits, and opportunity for professional growth. Are you ready to make a difference? Apply now! This job description describes the general nature and level of work expected of a person assigned to this position. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job-related duties as requested by their supervisor.
    $41k-55k yearly est. 20d ago
  • Technical Writer

    Scranton Manufacturing

    Technical Writer Job In Scranton, IA

    Build your future with New Way Trucks! New Way Trucks is a family-owned company spanning three generations. We combine family values with cutting-edge technology to deliver excellence in heavy manufacturing. We are a company with small-town values and a Global impact. New Way is the largest private refuse equipment manufacturer in North America with equipment operating in all 50 states, as well as Canada, Latin America, Asia, and beyond. Currently we are seeking a Technical Writer to join our team and be an essential part of our team. This position is responsible for creating logical sequences to reduce complex and/or complicated processes into easy-to-understand steps. Your Role in Our Mission: Compile information on specific components according to the criteria established for manual content. Organize component information such that it can be quickly assembled into a manual for new models. Maintain database for equipment builds. Review manual information for accuracy and update as needed. Catalogue and maintain Operations Manuals archives. Add relevant manual information to every product detail in sales communication for quick identification. Assist in writing training programs for equipment operations. Interface with the engineering department to ensure specifications and processes in the manuals and training program are complete, accurate, and up-to-date. Write service and safety bulletins. To Perform this Job Successfully: Associate's degree in Communications, Business, or technical field with 5 or more years of experience in production processes. Technical background with a thorough understanding of physical mechanics. Working knowledge of Adobe InDesign and Office. Must be able to read and interpret blueprints, schematics, and parts breakdowns. CAD skills with SolidWorks or equivalent 3D modeling tools. A background in assembly, service, and repair in the automotive industry is a strong plus. Reduce complex processes into simple, easy to understand, and logical sequences. Excellent oral and written communication skills. Strong ability to interface with all levels of individuals within and outside the company. Ability to read and understand technical documents. Ability to analyze and solve mechanical problems. Physical ability to climb, crawl and to work in awkward positions such as kneeling, bending, stooping and overhead positions. Why New Way Trucks? Family Owned: Experience a close-knit atmosphere where every team member is valued, and contributions recognized. Midwest Values: Integrity, hard work, and community from the core of our operations. Innovation at Heart: We are committed to staying ahead of the curve and continually investing in technology and our people. Competitive Benefit Package: Competitive wages, comprehensive benefits, and opportunity for professional growth. Are you ready to make a difference? Apply now! This job description describes the general nature and level of work expected of a person assigned to this position. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job-related duties as requested by their supervisor.
    $41k-55k yearly est. 20d ago
  • Marketing Content Writer - Oil and Gas industry

    Lionbridge Technologies 4.5company rating

    Technical Writer Job In Des Moines, IA

    We are seeking an experienced and specialized candidate who brings a unique blend of technical expertise and creative writing skills to develop engaging, innovative, and highly informative content that bridges technical accuracy with compelling storytelling. **Schedule:** This role is part time (on average 29 hours or less) but should ramp up to full time soon. This is based on your availability. **What you will do:** + Content Creation: + Develop and write high-quality technical content for various marketing materials and digital campaigns. + Technical Documentation: + Create, maintain, review, and edit comprehensive technical manuals, user guides, and operational procedures. + Proposal and Product Launch Support: + Assist in preparing technical proposals and create launch materials for new products and services. + Training and Workshops: + Develop and deliver training materials and workshops for internal and external stakeholders. + Market Research and Collaboration: + Conduct market research and collaborate with cross-functional teams to ensure accurate and aligned messaging. **What you will have:** + 5+ years of experience of Marketing/Creative writing experience for Oil and Gas + Extensive experience developing content for the Oil & Gas industry + Creating product information documents as well as creative content for marketing collateral and web content + Ability to develop industry articles, white papers and/or thought leadership articles + Experience with one or more content management systems + Workfront experience, a plus. **In Return, You Can Expect:** + **Professional Growth:** Opportunities for continuous learning and development in instructional design and educational technology. + **Dynamic Work Environment:** A collaborative and innovative work culture. + **Impactful Work:** The chance to significantly influence the effectiveness of training programs and contribute to learner success. + **Competitive Compensation:** A competitive salary and benefits package. + **Work-Life Balance:** Flexible working conditions to support a healthy work-life balanc **Our People are Our Pride - Benefits and Perks** + Expected compensation- From $65 to $85 per hour based on your skillset and experience. + 401k with company match + Free access to Lionbridge's Employee Wellness Platform and Employee Assistance Program to support both physical and mental health + Career guidance with learning and development opportunities along the way, backed by Lionbridge's Internal Mobility and Referral Bonus programs. **About us** Lionbridge partners with brands to break barriers and build bridges all over the world. For over 25 years, we have helped companies connect with their global customers and employees by delivering translation and localization solutions in 350+ languages. Through our world-class platform, we orchestrate a network of passionate experts across the globe who partner with brands to create culturally rich experiences. Relentless in our love of linguistics, we use the best of human and machine intelligence to forge understanding that resonates with our customers' clients. Based in Waltham, Massachusetts, Lionbridge maintains solution centers in 24 countries. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. **Breaking Barriers. Building Bridges.** Lionbridge embraces equal employment opportunity and a diverse workforce, making hiring and employment decisions based on individual merits and talent without regard to any protected status. If you believe you need a reasonable accommodation in the online job application process for a posted position, please contact us at ********************** for assistance.
    $33k-42k yearly est. 42d ago
  • Publications Specialist

    Chubb 4.3company rating

    Technical Writer Job In Johnston, IA

    Essential Job Duties and Responsibilities: Design and develop training materials, marketing materials, forms and manuals for the company. Proof specimen, edit content and published materials before printing. Creates visual layouts for print and digital publications, ensuring consistency with brand guidelines and maintaining high quality. Works with users to develop materials in accordance with user specifications and time frame. Plans and organizes printing and shipping production with NPC management. Monitors assigned projects to ensure quality of the product and timely delivery. Provides continual status updates to the Publishing Manager on the progress of current jobs and potential problems. Assists with all other duties as assigned. Knowledge, Skills, and Abilities: Knowledge of graphic design techniques and designer software. Software Proficiency: Expertise in Adobe InDesign, Photoshop, and Illustrator. Knowledge of or the ability to learn Microsoft Outlook, Microsoft Office Suite. Network basics for file transfers and management. Knowledge of or the ability to learn Xerox print services, copiers, fax machines, and other office tools. Knowledge of or the ability to learn Rain and Hail's products, services, and systems in order to implement effective design strategies. Ability to proofread and edit copy. Knowledge of or the ability to learn the terminology used by the insurance industry and the company. Ability to effectively communicate and maintain positive business relationships with company personnel, outside resources, and customers. Ability to remain calm and professional. Ability to be organized and multitask. Ability to maintain confidentiality. Ability to work well with people in a team environment. Ability to work from oral or written communication. Ability to work flexible hours as required. Ability to work independently with minimal supervision. Ability to assist in other work-related areas as required. High School diploma or GED required with at least 1-3 years of related experience or an Associates or Baccalaureate Degree in graphic design or other related areas.
    $64k-89k yearly est. 18d ago
  • IT Business Analyst ONSITE INTERVIEW

    Avis Technologies

    Technical Writer Job In Des Moines, IA

    div class="mt-5" div class="redactor-styles" pstrong IT Business Analyst (721556)/strong/ppstrong/strongstrong Location:- 200 E. Grand Ave. Des Moines, IA 50309/strong/ppstrong Visa Status:- US CITIZEN AND GREEN CARD ONLY/strong/ppstrong/strongstrong Rate :- DOE/strong/ppstrong/strongstrong Interview Type :- In Person Only /strongstrong NOTE :- LOCALS ONLY /strongbr/br/br/The Business Analyst will participate in all phases of the systems development lifecycle from Requirements, Design, Development, Testing, and Implementation to meet business needs.br/br/The Office of the Chief Information Officer PMO Division provides adaptable, secure, and cost-effective technology services and solutions across multiple State Agencies and Divisions. We manage all of the States IT assets, projects and resources, and we deliver technology and expertise to support Citizens of Iowa and their familys every day. This includes consistently delivering top tier performance and value to citizens as a trusted partner and services provider.br/br/This role will work directly with internal team members across multiple state agencies to understand business and technical requirements to complete agency reorganization efforts. Recent legislative changes to state agency alignment involving consolidation of business areas create a prime opportunity for a seasoned and professional business analyst to work cooperatively streamlining future business process. Additionally, you will have opportunities to work on statewide security initiatives, network and infrastructure maturation, and/or specific business area enhancements within a centralized state technology enterprise. br/br/OCIO PMO is committed to the pursuit of creative and innovative solutions that enable our Agency to help Iowans achieve healthy, safe, stable and self-sufficient lives through the programs and services we provide. We strive for an IT culture that identifies the newest, most effective solutions through discovery, open discussion and collaboration. We have fun together, care about each other and take pride in the solutions we provide. We believe in continuously optimizing our processes, refining our solutions and improving ourselves to the benefit of the Iowans we serve. If you are passionate about applying your creative and innovative business analyst strategies and approaches across the State of Iowa technology enterprise then this is the role for you! br/br/br/Responsibilities of business analyst role include but are not limited to:br/ Creating, presenting and maintaining user stories, acceptance criteria, demo expectations and design documents in defined systems.br/ Creating/documenting, tracing, maintaining, prioritizing, and assessing changes to business processes and the associated requirementsbr/ Working closely with key decision makers, systems owners and end users in support of core processes and critical business objectivesbr/ Conducting research to obtain data, analyzing problems to advise and recommend solutionsbr/ Querying and analyzing data to determine solutions, such as installation of alternate methods and procedures, changes in processing methods and practices, or redesign of products or servicesbr/ Advising client or department heads on alternate methods of solving needs or problems, and recommending specific solutionsbr/ Working within an agile methodology framework with a focus on delivering value and adjusting rapidly to produce the most effective outcomebr/ Working closely with all IT organizations and driving projects to successful completionbr/A successful candidate for this role is expected to possess the following skills and experience:br/ Excellent interpersonal, verbal and written communication skills and the ability to interact with a diverse group of team members, including executives, managers, IT professionals, and subject matter expertsbr/ Experience in process mapping, group facilitation, data gathering and analysis, and phases of project life cycle (requirements gathering, design, development, deployment, training, and measuring effectiveness.)br/ Experience delivering software as part of an agile delivery teambr/ Strong ability to work effectively within time constraints, changing priorities, and independentlybr/ Analyze business strategy and user needs, document specifications, and translate business objectives into proper system requirement specificationsbr/ Guide business customers through business case development for new applications/functionality, including cost / benefit analysis and risk / impact analysisbr/ Understanding of how to deliver value through realizations of benefits, avoidance of cost, identify new opportunities and modernizing the organizationbr/ Focus on continuous improvement for both the business process and the underlying technologies and system supportbr/ Strong ability to decompose complex concepts into smaller tasks while maintaining end-to-end business process focusbr/ Work closely with other Business Units to identify and deliver Enterprise valuebr/ Experience providing consulting services to governmental entitiesbr/ Skilled at consulting with executive-level stakeholders to define business needs or problems/p /div /div
    $64k-84k yearly est. 60d+ ago
  • Proposal Writer

    Prime Therapeutics 4.8company rating

    Technical Writer Job In Des Moines, IA

    Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make. **Job Posting Title** Proposal Writer **Job Description** The Proposal Writer is responsible for responding to requests for proposal (RFPs), requests for information (RFIs), and ensuring all responses are current, well written and accurately reflect Prime's key messages, products, and services. This position manages all aspects of assigned Request for Proposals to submission and collaborates with internal and external stakeholders to support Prime's sales objectives. **Responsibilities** + Manage the proposal process of mid-size, moderately complex RFPs, from initial strategy meeting through production; serve as first point of contact to internal and external stakeholders with regard to bid opportunity, product gaps, or process roadblocks + Ensure adherence to Prime's proposal process by creating responses to proposal questionnaires using the Qvidian proposal software, interviewing subject matter experts (SMEs), and conducting research; drive the receipt of cross-functional responses to ensure timely and comprehensive completion of required responses + Develop concise, accurate, and well written responses to proposal questions using the established criteria for quality proposal responses; partner with stakeholders to ensure inclusion of strategic positioning and messaging as directed by the sales lead, account manager, and/or client; identify and organize appropriate exhibits to effectively support Prime's proposals, and ensure proposal is packaged professionally and meets all proposal requirements and timeframes + Review proposals to identify new questions, areas of concern, unique requirements and opportunities for differentiation + Serve as liaison to Networks, Formulary, Underwriting and other departments to drive RFP process and response improvement to help promote company-wide understanding and adherence to the RFP process + Organize and facilitate meetings throughout the year with sales and account management teams to ensure RFP responses effectively and accurately represent the varied and unique products and services of each of our Blue plans + Collaborate with client proposal teams to create Through the Blue pharmacy proposals and maintain client-specific resources + Work with legal and all levels of the organization to garner approval on any deviations from standards related to business requirements + Route new and updated responses to Database Specialist for inclusion in the RFP content management system + Other duties as assigned **Education & Experience** + Bachelor's degree in English, Journalism, Marketing, Communications, or related area of study, or equivalent combination of education and/or relevant work experience; HS diploma or GED is required + 2 years of work experience responding to proposals + Must be eligible to work in the United States without need for work visa or residency sponsorship Must be eligible to work in the United States without the need for work visa or residency sponsorship. **Additional Qualifications** + Excellent writing, editing, and communication skills + Ability to meet strict deadlines and balance multiple projects simultaneously without compromising quality + Excellent collaborative and interpersonal skills with the ability to develop strong working relationships with internal and external clients at all levels + Proficient in MS Word, Excel and PowerPoint + Demonstrated ability to solve complex problems and develop innovative solutions + Experience with Qvidian or other proposal management software **Preferred Qualifications** + Pharmacy Benefit Management (PBM) experience + Project and/or process management experience **Physical Demands** + Constantly required to sit, use hands to handle or feel, talk and hear + Frequently required to reach with hands and arms + Occasionally required to stand, walk and stoop, kneel, and crouch + Occasionally required to lift and/or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds + Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures. Potential pay for this position ranges from $66,000.00 - $106,000.00 based on experience and skills. To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page (******************************************* and click on the "Benefits at a glance" button for more detail. _Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (pregnancy, sexual orientation, and gender identity), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law. _ _We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law._ _Prime Therapeutics LLC is a Tobacco-Free Workplace employer._ Positions will be posted for a minimum of five consecutive workdays. Prime Therapeutics' fast-paced and dynamic work environment is ideal for proactively addressing the constant changes in today's health care industry. Our employees are involved, empowered, and rewarded for their achievements. We value new ideas and work collaboratively to provide the highest quality of care and service to our members. If you are looking to advance your career within a growing, team-oriented, award-winning company, apply to Prime Therapeutics today and start making a difference in people's lives. Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (pregnancy, sexual orientation, and gender identity), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law. We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. Prime Therapeutics LLC is a Tobacco-Free Workplace employer. If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at ************** or email *****************************.
    $66k-106k yearly 33d ago
  • Control Procedures Writer

    Wells Fargo 4.6company rating

    Technical Writer Job In West Des Moines, IA

    Title: Control Procedures Writer Duration: 6 months Work Engagement: W2 Benefits on offer for this contract position: Health Insurance, Life insurance, 401K and Voluntary Benefits In this contingent resource assignment, you may: Consult on complex initiatives with broad impact and large-scale planning for Business Execution. Review and analyze complex multi-faceted, larger scale, or longer-term Business Execution challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented factors. Contribute to the resolution of complex and multi-faceted situations requiring solid understanding of the function, policies, procedures, and compliance requirements that meet deliverables. Strategically collaborate and consult with client personnel. Responsibilities: The purpose of this role is to optimize controls and procedures within the Credit Cards - Loyalty/Rewards product area. Specifically, we are looking for someone to do the following: * Complete a full review and rewrite of control procedures, in the Earn and Account Management product area, in alignment with company policy * Through the process, look for opportunities to consolidate controls and associated procedures and eliminate redundancy * Enhance procedures to be more thorough and complete by interviewing technology engineers, product manager, etc. who are familiar with the controls and procedures * Create a process for ongoing monitoring of controls and procedures for effectiveness and accuracy * Create a repeatable process for responding to internal and external audits Required Qualifications: 5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education. Qualifications: * Applicants must be authorized to work for ANY employer in the U.S. This position is not eligible for visa sponsorship. * Business Execution, Implementation, or Strategic Planning experience * Control, Creation and Management Procedure Writing experience * Credit Card (Loyalty) experience * RCSA workshop and/or knowledge * Prior Wells Fargo experience preferred
    $58k-78k yearly est. 5d ago
  • Content Writer II (Work Remotely Anywhere in the U.S.)

    Businessolver 3.8company rating

    Technical Writer Job In West Des Moines, IA

    Since 1998, Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals, Businessolver's unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight. The Content Writer II role in our Consumer Experience team involves crafting educational content for multiple clients' benefits strategies. This individual serves as a consultant, utilizing their expertise in effective communication, English language, and benefits knowledge to support clients in reaching their program goals. They tailor content to reflect client culture, tone, and style guides, focusing on employee-facing communications. Building and maintaining client relationships, as well as effectively presenting content and strategies in front of clients, are key to success in this role. The Gig: Develop and deliver content across various mediums for our managed book of business. Ensure quality, accuracy, and timeliness of content delivery. Utilize discovery documentation to create impactful content for diverse employee demographics. Maintain client-specific artifacts and adhere to style guides. Possess a thorough understanding of client health plans and benefit packages. Stay informed about best practices and encourage adoption. Utilize project management software to monitor and complete tasks. Build strong client relationships through collaboration, responsiveness, and proactive communication. Identify and resolve project issues, escalating when necessary. Use data analysis and reporting to guide content strategies and communicate proposed approaches, supported by best practices, for all client engagement phases (prospective, onboarding, and ongoing). What You Need to Make the Cut: 4-7 years of professional experience in journalism or content creation. Please include 1-3 writing samples with resume or provide portfolio link Strong organizational and time management skills. Effective collaboration and project management abilities. Excellent verbal and written communication skills. Confidence in presenting and discussing strategies in client-facing settings. Submission of a compelling portfolio of writing samples. Solid understanding of AP and Chicago style writing rules. Proficiency in Microsoft Office products. Join our team and contribute to enhancing the consumer experience through strategic content creation. The pay range for this position is 52K to 82K per year (pay to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data). Other Compensation: If this position is full-time or part-time benefit eligible, you will receive a comprehensive benefits package which can be viewed here: ************************************************************************************ Dear Applicant. At Businessolver, we take our responsibility to protect our clients, employees, and company seriously and that begins with the hiring process. Our approach is thoughtful and thorough. We've built a multi-layered screening process designed to identify top talent and ensure the integrity of every hire. This includes quickly filtering out individuals who may attempt to misrepresent themselves or act in bad faith. We also partner with trusted, best-in-class providers to conduct background checks, verify identities, and confirm references. These steps aren't just about compliance, they're about ensuring fairness, safety, and trust for everyone involved. Put simply: we will always confirm that you are who you say you are. It's just one of the many ways we uphold the standards that matter most, to you, to us, and to the people we serve. With heart, The Businessolver Recruiting Team Businessolver is committed to maintaining an environment that protects client data. We train our employees to maintain leading class security practices and expect all employees to adhere to policy, procedures and controls. (Applicable to all roles at an AVP, DIR, VP, Head Of or SVP and above level): Serve as a security contact for the business unit. Responsible for driving adoption and compliance with information security and privacy practices. Serve as a liaison with the information security team on security and privacy matters. Equal Opportunity at Businessolver: Businessolver is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. #LI-Remote
    $39k-52k yearly est. 60d+ ago
  • Proposal Writer

    Psi Services 4.5company rating

    Technical Writer Job In Des Moines, IA

    **Title:** Proposal Writer **Compensation:** $80-$85K + Bonus Plan **_About PSI_** _We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers._ _We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent._ _At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle._ _Learn more about what we do at:_ _*************************** **About the Role** The Proposal Writer is the voice of the proposal -responsible for crafting persuasive, strategic, and fully compliant responses that help us win business in a complex and competitive industry. This role transforms client requirements into compelling narratives that clearly articulate our value, capabilities, and differentiators. Working in tandem with the Bid Manager, the Proposal Writer leads the narrative development process while relying on the Bid Manager to drive timelines, task flow, and stakeholder alignment. Together, they deliver high-impact proposals that are strategic, polished, and client-focused. This is a full-time, permanent role with flexible working hours Monday-Friday. The role supports remote work with occasional travel for collaboration or training. **Role Responsibilities** **Voice & Narrative Development** + Own the tone, flow, and strategic messaging across all proposal content. + Read and analyze RFPs, RFIs, and questionnaires to identify requirements, evaluation criteria, and opportunity-specific hot buttons. + Develop tailored win themes, value propositions, and persuasive messaging aligned to client needs and competitive positioning. + Write and edit all narrative sections-executive summaries, solution descriptions, cover letters, compliance matrices, etc. **Strategic Writing & Collaboration** + Work closely with Business Development teams and other SMEs to shape win themes, resolve hurdles, and position our solution effectively. + Customize reusable content to ensure relevance and strategic fit-never relying on copy/paste. + Translate SME input into clear, digestible content for the client audience; ask smart questions and challenge unclear input. + Review and refine SME-provided text for voice, style, and consistency with brand and narrative goals. + Propose visuals-such as diagrams and flowcharts-to enhance storytelling and structure complex ideas. + The ability to independently manage a full proposal lifecycle when needed - from RFP analysis through writing, reviews, and final submission - while maintaining strategic quality and compliance without dedicated coordination support. **Content Library & Knowledge Sharing** + Use AI and automation tools to draft, enhance, and accelerate content development. + Identify content gaps, flag missing or outdated materials, and collaborate with the Content Manager and Proposal Support teams to resolve issues. + Capture new or updated content into the shared library for future use, ensuring efficiency and consistency. **Review Process & Continuous Improvement** + Embrace multiple rounds of feedback with curiosity and commitment-recognizing that input strengthens the proposal and sharpens the final product. + Think critically about proposal structure-balancing RFP compliance with natural, logical flow for the reader. + Track and reflect on recurring feedback themes to improve future writing and elevate team quality. **Knowledge, Skills and Experience Requirements** **Education & Experience** + Bachelor's degree in English, Communications, Marketing, or related field; equivalent experience in proposal or technical writing considered. + 3+ years of experience in strategic writing, proposal development, or business communications. + Familiarity with compliance-driven industries and proposal environments. **Writing & Technical Skills** + Expert-level writing, editing, and storytelling skills-clear, persuasive, and audience-aware. + Ability to navigate a complex industry and communicate technical solutions in plain language. + Strong judgment on structure, flow, and content sequencing in compliance-heavy documents. **Tools & Tech Fluency** + Proficiency in Microsoft Word, SharePoint, and Adobe Acrobat required. + Experience with AI tools (e.g., ChatGPT), proposal automation systems, and structured content libraries preferred. **Work Habits & Mindset** + Self-motivated with a strong sense of ownership and accountability. + Comfortable asking for clarity when needed-never assumes or fills in gaps without input. + Open to ongoing learning, feedback, and improvement; avoids repeating past mistakes. + Collaborates actively with the Bid Manager, Content Manager, and SMEs to ensure high-quality, efficient outputs. **_Benefits & Culture_** _At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role._ _In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes;_ + _401k/Pension/Retirement Plan - with country specific employer %_ + _Enhanced PTO/Annual Leave_ + _Medical insurance - country specific_ + _Dental, Vision, Life and Short Term Disability for US_ + _Flexible Spending Accounts - for the US_ + _Medical Cashback plan covering vision, dental and income protection for UK_ + _Employee Assistance Programme_ + _Commitment and understanding of work/life balance_ + _Dedicated DE&I group that drive core people initiatives_ + _A culture of embracing wellness, including regular global initiatives_ + _Access to supportive and professional mechanisms to help you plan for your future_ + _Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities_ Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $41k-51k yearly est. 23d ago
  • Marketing Content Writer

    Equitrust 4.0company rating

    Technical Writer Job In West Des Moines, IA

    How You'll Contribute: As a Marketing Content Writer, you will be responsible for crafting compelling and strategic marketing communications across a range of media platforms. This role will work closely with leaders and collaborators in the Sales and Marketing teams to support content strategies aimed at engaging key audiences, including clients, distributors, and prospects. We're looking for a creative and adaptable communicator with strong writing skills and a passion for developing clear, engaging content in the insurance and financial services space. About Us: EquiTrust Life Insurance Company is a national carrier of competitive, client-friendly annuity products sold through a variety of distribution channels, including more than 20,000 independent agents and independent marketing organizations (IMOs). Since 2003, we have provided exceptional customer service to our clients by operating with integrity and passion. Our efforts are supported by a dedicated workforce who execute their responsibilities through teamwork and an entrepreneurial spirit. EquiTrust sells products nationwide and is headquartered in Chicago, Illinois, with operations in West Des Moines, Iowa. Position Summary: The Marketing Content Writer is responsible for the development and execution of general communications and advertising through all media strategies designed to ensure the achievement of EquiTrust Sales and Marketing goals. The Marketing Content Writer works closely with leaders within Sales and Marketing to successfully achieve content outcomes. Audiences include distributors, potential distributors, purchasers, and potential purchasers of EquiTrust products. Mediums include blast emails, collateral materials, website, video, mobile application, correspondence and forms. What You'll Do: Creates well-written and engaging content to accurately and in a compelling manner reflect desired concepts as assigned for marketing communications, including product literature, blast emails, industry ads, recruiting ads, promotional campaigns, web content, and sales campaigns. Serves as a Company resource for grammar and general writing questions. Monitors competitor activities relating to advertising, communications, and promotions to stay informed about industry marketing and product trends. Ensures all legal, compliance, and market-conduct-related laws and regulations are adhered to regarding state insurance office requirements and FTC, OCC, FCC, FINRA (if applicable), Privacy Act, Truth in Advertising Act and CAN-SPAM provisions. Supports EquiTrust brand development and management with materials designed to build the brand's identity, image, and general awareness. Through communications, drives and stimulates overall consumer and agent activity, as well as motivates and maintains marketing organization and agent relationships. Works closely with the Marketing team to achieve marketing strategy goals. Engages and partners with applicable stakeholder groups to determine appropriate marketing messaging. Responds to and resolves requests according to EquiTrust policies in a prompt, efficient, and courteous manner for external customers, departmental staff, and other EquiTrust personnel at all times. Supports the Sales and Marketing team and/or other departments on an as-needed basis. Willingly takes on additional responsibilities as requested in order to accomplish department and Company objectives. Actively participates and contributes to the goals and objectives of the Company by working collaboratively and fostering a positive and inclusive work environment. What You'll Bring: Education: Bachelor's Degree required. Experience: Minimum 2 years of experience in annuity and life insurance products, marketplace, and sales concepts required. Minimum 2 years of communications and marketing experience required. Minimum 2 years of experience writing creative and technical content required. Minimum 3 years of experience in annuity and life insurance products, marketplace, and sales concepts preferred. Knowledge, Skills, and Abilities: Excellent written and verbal communication, grammar, and editing skills. Ability to tailor content to various audiences and mediums. Strong problem-solving, interpersonal, and collaboration skills. Proficiency with Microsoft Office, including Word and Excel. Demonstrated ability to manage multiple projects and deadlines. Commitment to fostering inclusive, positive working relationships across departments. Strong attention to detail and ownership of content quality. Where You'll Work: West Des Moines, IA Office Location: Mostly Off-Site Expected Travel: Travel not likely/required. EquiTrust is an Equal Opportunity Employer and participates in the U.S. Federal E-Verify program. Applicants have rights under federal and state employment laws. To learn more, visit EquiTrust Careers. #LI-AO1 #LI-Hybrid
    $38k-51k yearly est. 2d ago
  • Special Projects/Grant Writer

    North Iowa Area Community College 3.8company rating

    Technical Writer Job In Mason City, IA

    BASIC FUNCTION: Identify, define and develop funding sources to support existing and planned program activities. Lead the development, writing, and submission of grant proposals to federal, state, and private funding agencies. Primary responsibilities include preparation of proposals and grant applications and performance of responsible professional and administrative work in researching, identifying, developing and responding to public and private grant opportunities in the areas that support the College's mission and foundation. This position will also manage special projects and initiatives directed by the President. START DATE: ASAP SALARY AND BENEFITS: Starting salary of $50,600 to $61,900 based on experience. Benefits package includes Blue Cross/Blue Shield major medical health insurance; eye care, dental, life and disability insurance; paid vacation and sick leave; a choice of IPERS or TIAA retirement plans, and a variety of additional optional benefits. REQUIRED QUALIFICATIONS: Bachelor's degree required. Ability to work effectively under pressure, have excellent writing and verbal skills, and be highly organized with the ability to implement systems and follow-up processes. Proficiency in research, interpreting, and analyzing diverse data. Excellent computer skills (Microsoft Office Word, Access, PowerPoint and Excel) and database management skills. Motivated self-starter with the ability to work collaboratively and independently with purpose and accuracy in a fast-paced environment. PREFERRED QUALIFICATIONS: Master's degree preferred. Three years of experience as a successful grant writer, preferably with an education focus. Previous grant budget development and management. A proven record of securing major grants with certifiable references. Knowledge of grant application process, scoring criteria and funding cycles. Previous federal grant application, submissions, approval and management of funds. RESPONSIBILITIES AND DUTIES: * Research and identify new government, corporate, foundation and private funding prospects to match College priorities. * Generate high-quality proposals, narratives, applications and supporting documents in response to solicitations consistent with all policies and procedures of the College, as well as the requirements and guidelines of the funding agencies. * Generate revenues for NIACC programs through timely submission of well-researched, well-written and well-documented grant proposals; coordinate and follow up on progress of submitted proposals. * Maintain primary responsibility for grant schedules and tracking grants. * Serve as a liaison to all funding agencies and organizations. * Work with the appropriate personnel to research, develop, write and submit letters of inquiry, concept papers and grant proposals. * Coordinate with the Business Office to create expenditure and income budgets to accompany proposals. * Develop and maintain a master file on pending grants and contracts. * Remain up-to-date on current issues relative to grant proposals. * Meet regularly with faculty/staff to discuss current and new funding needs. * Become cognizant of regulations and other matters of compliance with all grants. * Inform staff and answer questions regarding allowability of proposed expenditures related to all specific grants. * Inform supervisor on the progress of all grants and issues that may arise with each grant. * Maintain confidentiality of information exposed in the course of business regarding students, supervisors or other employees. * Maintain strong organizational skills, demonstrate reliability, and communicate effectively with stakeholders. Fulfill other responsibilities as needed or assigned. Perform in a manner which strengthens the coordination and cooperation of all organizational components of the College, including opportunities for student recruitment. NIACC Core Principles: All employees are expected to adhere to all NIACC policies and procedures. NIACC administration, faculty, and staff value a positive working environment and an environment of mutual respect; therefore, all employees are to maintain a positive attitude and respect for others when working with all NIACC departments, employees, students, partners, and the public. Applicants for this position must be authorized to work in the United States without sponsorship. NIACC is unable to sponsor or take over sponsorship of an employment Visa. 05/2025
    $50.6k-61.9k yearly 11d ago
  • Content Writer II (Work Remotely Anywhere in the U.S.)

    Businessolver 3.8company rating

    Technical Writer Job In West Des Moines, IA

    The Content Writer II role in our Consumer Experience team involves crafting educational content for multiple clients' benefits strategies. This individual serves as a consultant, utilizing their expertise in effective communication, English language, and benefits knowledge to support clients in reaching their program goals. They tailor content to reflect client culture, tone, and style guides, focusing on employee-facing communications. Building and maintaining client relationships, as well as effectively presenting content and strategies in front of clients, are key to success in this role. The Gig: * Develop and deliver content across various mediums for our managed book of business. * Ensure quality, accuracy, and timeliness of content delivery. * Utilize discovery documentation to create impactful content for diverse employee demographics. * Maintain client-specific artifacts and adhere to style guides. * Possess a thorough understanding of client health plans and benefit packages. * Stay informed about best practices and encourage adoption. * Utilize project management software to monitor and complete tasks. * Build strong client relationships through collaboration, responsiveness, and proactive communication. * Identify and resolve project issues, escalating when necessary. * Use data analysis and reporting to guide content strategies and communicate proposed approaches, supported by best practices, for all client engagement phases (prospective, onboarding, and ongoing). What You Need to Make the Cut: * 4-7 years of professional experience in journalism or content creation. * Please include 1-3 writing samples with resume or provide portfolio link * Strong organizational and time management skills. * Effective collaboration and project management abilities. * Excellent verbal and written communication skills. * Confidence in presenting and discussing strategies in client-facing settings. * Submission of a compelling portfolio of writing samples. * Solid understanding of AP and Chicago style writing rules. * Proficiency in Microsoft Office products. Join our team and contribute to enhancing the consumer experience through strategic content creation. The pay range for this position is 52K to 82K per year (pay to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data).
    $39k-52k yearly est. 60d+ ago

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